Workforce Insights: Helping older adults avoid unnecessary journeys to the hospital

A collaboration between Hampshire County Council and South Central Ambulance Service is helping to improve the quality of care for adult social workers that would otherwise be transported to hospital.

Hampshire County Council works to ensure that older adults avoid unnecessary journeys to the hospital thanks to a collaboration the council has formed with the South Central Ambulance Service or SCAS.

Through the collaboration, the Social Work Line was created - a dedicated phone number that crew can use to contact a social worker directly. 

In this episode, you will hear from Matt Hutchinson, head of service for South Hampshire older adults’ team and senior social worker Maria Kneller, who talk about how this service is helping to give older adults greater independence to stay in their homes if a conveyance to hospital is not essential.

You can listen to the podcast using the player above, or on Apple Podcasts, Spotify, Google, Spreaker or wherever you normally listen to podcasts.

Here is the transcript.

Did you know podcasts can count towards your CPD?

Learn more about Hampshire County Council and see what opportunities are available.

Other articles and learning from Hampshire:
Podcast: using new approaches to promote ‘old school’ social work for older adults

Community social work: supporting vulnerable adults to reconnect with their communities

Joint working and learning new things: social work in a transition team

From busking to horse-riding: using strengths-based practice to transform lives