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September 18, 2024 33 mins
Jonathan and Joe sit down with Cheryl Farr, founder of Signal Brand Innovation, for a powerful deep dive into what makes or breaks a brand. Drawing from her work with giants like Nike and Coca-Cola, Cheryl reveals why true brand leadership goes far beyond logos and slogans—it’s about staying authentic to your core values.
 
From Minnetonka Moccasins’ rebranding success to Allbirds’ missteps, and a conversation about Southwest Airlines, this episode uncovers the real challenges and triumphs in brand strategy. Cheryl’s bold insights on brand filters and leadership-driven authenticity will have you rethinking how strategy and branding intertwine. If you care about brand loyalty and leadership, you won’t want to miss this one!

In this episode:
  • 00:00 - Apple's Brand Strategy: Consistent Perception Management
  • 6:05 - How Consistent Brand Connection Cultivates Customer Loyalty
  • 10:16 - Balancing Brand Loyalty with Leadership Decisions in Organizations
  • 12:38 - Employee Engagement: Key to External Brand Success
  • 15:04 - Starbucks CEO's Daily Commute by Private Jet
  • 18:13 - The Crucial Role of CEO Integrity in Brand Longevity and Reinvention
  • 23:27 - Finding Your Brand's True, Meaningful, and Different Filters
  • 24:45 - Company Reassesses Identity to Innovate Future Strategy
  • 29:02 - Using Brand as a Vision Tool for Future Commitment
  • 32:24 - Advice for Your Younger Strategy Practitioner Self
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