Episode Transcript
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Speaker 1 (00:01):
Welcome to These Are Your Neighbors, a podcast hosted by
the City of Bismarck's Human Relations Committee and produced by
Dakota Media Access. The purpose of the podcast is to
celebrate change makers in Bismarck whose contributions break barriers, build connections,
and redefine what is possible for our community.
Speaker 2 (00:23):
Welcome to These Are Your Neighbors, a podcast hosted by
Tia Jorgensen and Sergiana Woodski, both members of the City
of Bismarck's Human Relations Committee. Thank you for joining us
as we highlight the individuals driving positive change and making
a lasting impact on our community. Their stories inspire progress
and shape the future of Bismarck.
Speaker 3 (00:43):
Our guest today is Andrew Hershey. Andrew founded Fomo ten
forty Creamery in twenty nineteen after spending a year traveling
around the world doing missions work. For Andrew, it's more
than just ice cream. It's about making a difference in
the world. During his time abroad, he discovered how business
was so essential for life, making connections with leaders all
around the world. He found that small businesses can transform
(01:05):
communities and lives. When Andrew was nine years old, he
was on a little league baseball team in Ellison in Bay, Wisconsin.
They lost every game in two thousand and three, but
the memories of getting ice cream with his team were
never forgotten. This is the desire to bring families together,
to dream about life, to make the hard days less
hard and the good days even better. Ice Cream has
(01:26):
a way of bringing people together and to experience the
little joys of life with a heart to make a
difference in families, the local community, and in the world.
Ice cream becomes more than just a treat on a
hot summer day. Andrew also became the owner of Bone
Shaker Coffee in twenty twenty four and incorporated Fomo ten
to forty Creamer into that location. If you need a
caffeine fix or a sweet treat, Andrew has your covered.
Speaker 4 (01:49):
Welcome Andrew, Hi, thank you, thanks for having me on
the podcast.
Speaker 2 (01:54):
So I guess kind of what made you decide to
make Bismarck home.
Speaker 4 (01:58):
And that's a really great question. Bismarck is one of
those deeply rooted cities in North Dakota that kind of
comes a mix from all the small towns but also
just with people that travel here from jobs from around
the country. And I found myself just having a lot
of good relationships and friendships, and also just really enjoyed
(02:21):
the four seasons of Bismarck. It seemed like there's a
lot to do and the community of great people is
ultimately probably why I decided to stay here in Bismarck.
Speaker 3 (02:31):
Yeah, and are you originally from a smaller town in
North Dakota.
Speaker 4 (02:34):
Yes, I grew up in Rugby. My parents have been
there for years, And yeah, glad to say that I'm
from North Dakota and been in Bismarck after college and
have made it my home since.
Speaker 2 (02:48):
I feel like, in terms of small town North Dakota,
Rugby is actually a fairly large one, you know.
Speaker 4 (02:55):
I can feel that way, especially with some of the
sports there tend to be known to compete on a
state level.
Speaker 3 (03:03):
So what made you start Fullmo ten to forty Creamery?
Speaker 4 (03:07):
Yeah, so I think I've always had a dream to
start a small business, and I think my passion for people,
my passion for seeing a community transformed by a small business.
But I think deep down it goes more beyond ice cream.
It goes beyond to the missional purpose of the shop,
which has always been to help people overseas get started
(03:31):
with a small business to bring them hope, to bring
lasting change their family, to their community. And I realized
that if I didn't start one myself, how could I
help them start? So really it was out of a
place of I just want to be a resource to people,
and how can I better do that than by starting
a small business and learning the tricks and the trade
(03:53):
in something.
Speaker 3 (03:54):
Were there other small business you thought about it before
de signing on this one?
Speaker 4 (03:57):
Oh yeah. Ever since I was a kid, I was
selling candy to my brothers, my Halloween candy to my brothers.
You know. I started a lawnmowing business at ten. I
put up my flyer and real estate companies around town
and when I get a call, they would say, can
you mow this lawn? At this time, I said yep,
And my mom said, how are you going to get there?
I said, You're going to drive me? So I put
(04:18):
the put the push mower in the back of my
mom's van and she dropped me off and then she
came and picked me up. So, you know, as I
got into high school, it turned into sales and some
food and things. I've always had an idea, but just
didn't know exactly what And you don't want to start
something if you don't have the exact passion, and so
(04:40):
I needed that and I found that later in life,
and then when I got it, I went for it.
Speaker 2 (04:45):
So so I'm embarrassed to say this, but I honestly
just assumed foe moment fear of missing out, right, So
can you just tell our listeners what that actually?
Speaker 4 (04:58):
Yeah, like everybody really knows FOMO is fear missing out.
But I really wanted to have a meaning and a
heart behind something that was more than just missing out
on ice cream. So FOMO stands for at our shop,
it stands for focused on Missions Overseas ten forty and
we really focus on this area called the ten forty window,
which is ten degrees north and forty degrees north the equator.
(05:21):
It stretches across Northern Africa, the Middle East, and Central Asia.
It's home to those with the highest amounts of violence,
highest amounts of persecution. So if you have faith, lowest
amounts of education and freedom, and so the thought is,
there's so many statistics that we could go after, but
if I could highlight the darkest areas of the world,
I could try to find ways to bring hope and
(05:43):
light in that area. So not fear of missing out,
not fear of missing out. But it does make sense
when me think about ice cream and your friends going
to get ice cream without you.
Speaker 3 (05:55):
So yeah, So then what is the mission then of
full ten forty.
Speaker 4 (06:01):
Yeah, So we've always had a corporate mission to glorify
God by bringing Kingdom to the nations through discipleship and generosity.
And to break that down, it's really three main things.
We just want to glorify God with everything we think,
say and do in our lives. We're going to do
that by bringing hope to people overseas in this area
the ten forty window, but also with our neighbors, our family,
(06:24):
our community, and just to bring a little bit of
encouragement on a daily basis, and to know that we
have been gifted this privilege to live in the United
States of America and to have the freedom and to
have a golden passport that literally could get you into
any country on earth, and there's some people who will
never get to leave their home country and are stuck
(06:46):
in situations, and so to have a greater sense of
purpose through bringing hope to nations, and we do that
through a biblical principle called discipleship, which is ultimately a
deeper sense of training and character training as well. And
so if we have the right character and we can
train in that, we can trust them with the funds,
the generosity, the giving of our time and resources to
(07:10):
help build something that can help them last and help
them bring lasting change through their help to other people.
So it's a multiplication thing versus just an addition thing.
We want to see these leaders be blessed so that
they can bless their whole family and the community as
(07:30):
a whole. So, yeah, big mission statement. It will never
get accomplished in my lifetime, probably, but if it does,
I would be I would be very amazed to see
just these places become more open in a place that
Americans would love to travel to.
Speaker 2 (07:50):
Yeah, I love that you said. You know that we've
been It's a gifted privilege to be born in the
United States. I think sometimes people forget that that a
lot of our opportunities are given to us because we
were lucky enough to be here. But as you kind
of addressed about that ten forty window in the location
(08:11):
in the country, it is known for its missionary work.
What does being a missionary actually entail.
Speaker 4 (08:18):
Yeah, And I feel like missions work and being a
missionary is totally different things. I feel like I'm one
that has done missions work, and I support long term
missionaries in where they're called to be, in the impacts
that they're supposed to be. A part of being a
missionary actually looks like going and living among people and
(08:42):
really investing their whole entire life to a community. And
I wish I could call myself a missionary, but I
feel like I'm one that just does missions work and
really is one to support and hold the arms up
of those who have really sacrificed more that I could
ever im imagine. So I'm blessed to be able to
(09:03):
be a pastor on of generosity, a pastor on of
the stories of what people are seeing overseas to the
people here, and also just the encouragement both ways. But
I would say, in short, is the missions work that
we've been able to do and support and what does
it all entail? It all ultimately looks like relationships, relationships
(09:28):
that are built on trust, built on faith, and ultimately
the ability to bring hope, hope and lasting hope and
eternal hope to people. So yeah, it's amazing.
Speaker 3 (09:43):
Well, I think I read something in regards to when
you're younger that you did something was I don't know
if what was called the Amazing Race or what it
was called going to different countries? Can you explain that?
Speaker 4 (09:55):
Yeah, the world it's called the World Race Race. That's
the program. It's interested nominational missions organization that sends out
young adults to eleven different countries over eleven months. There's
actually so many people throughout the US who have done
the World Races. Some people have had great experiences, some
people have had heart experiences, but my experience was life transformation.
(10:18):
Transforming just from the time that we stepped on the
ground in a different country and just found new contacts
and that became my friends. And I have journeyed with
them for six plus years now and seeing them, yeah,
just grow in their personal and their personal professional ability,
(10:44):
but also in their faith. And it has been just
the most encouraging thing to walk alongside people in eleven
different nations when I was gone on that trip, but
I'm glad to be back and glad to say that
I have an open invitation to go visit them at
any point. And yeah, it was it.
Speaker 3 (11:04):
Hard going to those different countries with the language barrier.
Speaker 4 (11:08):
I mean, right away, I think that's what everyone thinks.
I think that might be a stereotype. But the most
amazing thing is that most people learn English. They just
they want to learn English. They want to talk to you.
Even the times that I was in China, like, we
had people English speakers find us and want to talk
to us and just practice their English. So and when
(11:31):
we didn't have the the person that wanted to talk
to us, we often found translators that could help communicate
to the groups and the groups of people that wanted
to learn more about our life and our culture. And
so it was really cool. I think I'm not when
I travel overseas, I never think about the language barrier
(11:53):
as an issue. I always know that there would be
somebody that is around that can help, and Google Translate
helps down.
Speaker 2 (12:00):
Yeah, you know, you mentioned that stereotype. And I've always
thought of myself as a fairly open minded person and
trying not to put people in these little boxes. But
when I went to Togo, a small country in Africa,
or we had like four interpreters and two of them
were these younger guys who spoke six languages each and
(12:21):
it just blew my mind that you know, someone from
that small country could speak so many languages.
Speaker 4 (12:30):
Yeah, it's absolutely incredible. I think. Uh, when I was
in Vietnam two years ago, we had we had a
guy who spoke his Vietnamese language, English, his tribal language,
and then Cambodian as well. I spent some time in
Cambodia or laus and I just think of the intelligence
(12:51):
for us as Americans to learn a second language seems
far beyond reach. And for them it's like a survival thing.
They need, they need to learn to survive, and it's amazing.
I'm blown away about how smart and resourceful these people are.
Speaker 3 (13:07):
So Tia know it's all about learning the language. She's
been working on.
Speaker 4 (13:10):
For all She's very dedicated. She's very dedicated.
Speaker 2 (13:15):
I am there all the time at your at your
place because I'm a French miner and it is going
to it's not it's going well.
Speaker 4 (13:24):
So far, we'll say good, good for you.
Speaker 3 (13:27):
So what are some misconceptions that people may have in
regards to either missionaries or people doing mission work. What
are some misconceptions you've heard?
Speaker 4 (13:36):
I think I think a lot of the misconceptions is
that everybody overseas is dangerous and it's scary to go.
You know. I have a friend Amber, and she spent
her time in Thailand. She came back and worked at
our shop this last year and now she's in South America.
One of the posts that she writ wrote was very summarized,
(13:59):
summarized my thought here, and that's a lot of times
people are fearful and scared of what could happen. But
a lot of times when you get there, you realize
that there's so much love and compassion and hospitality given
to those that are willing to go to make the trip,
and you have to remember that there's individual people out there,
(14:25):
and it's not like one mindset, one radical mindset takes
over everybody. There's very very kind people that want to
show you the love and hospitality. So I think I
think the the initial thing I think about misconception is
fear right away, and that's I don't think that's true.
(14:46):
The more you go, the more you realize that, no,
this world is actually a really amazing place and full
of good hearted people that do care, and it's I
would say that's the biggest one. There's probably millions of them,
though honestly, I think the misconception that you're going to
(15:08):
sleep on a floor and you're going to eat things
off the floor. My dad when we drop pizza on
the floor as a kid, my dad would always pick
it up and say missionary training, and I like laugh
at that. But you know, it might be a different food,
it might not be what you're used to, but a
lot of times that the food is is good. You know,
(15:28):
it's very very amazing the cultural and sometimes sleeping might
look different. A lot of times there's normal things, normal beds,
normal toilets. When you're out in the boonies, you might
it might be more like camping, but that's okay, And yeah,
ultimately it's it's just an experience and you have to
(15:51):
realize it comes with the culture, it comes with the territory,
and uh, it's it's a joy to.
Speaker 2 (15:57):
Experience that I noticed that in well, in Togo and
even in like the Normandy region of France and statewide.
I'm a state side, I'm a solo traveler. I love
to travel, and people are always like, aren't you scared
like going here? And one like in the States, just
(16:17):
got to be aware of your surroundings. But in Togo
and the Normandy region of France. People were so excited
and so welcoming simply because we were Americans and they,
you know, I think they have a perception of us,
and so I agree fully about just people are more
(16:37):
welcoming than I think we assume.
Speaker 4 (16:40):
Yeah. Absolutely, even when we gave that like this last
year we're in India or in some of the villages,
and everything we gave away to this pastor, I feel
like he just he took it and he immediately divided
it and distributed it to the other pastors and teachers
and people in his care. And I think about the
(17:02):
generosity and how it's spread, and like those things, like
they really resonate with you. I think the selfishness. I
see my selfishness sometimes, you know, And so when you
give and you see it, oh well, this belongs to
all of you, not just me, you know. I think
(17:23):
that is a really really cool experience that just, yeah,
that we might not see in our culture sometimes.
Speaker 2 (17:32):
So you've mentioned about four or five countries that you've
been to. Do you have a favorite or how many
of you been to?
Speaker 4 (17:40):
Yeah? I think doing missions work and I would say
eighteen probably, Yeah, And I would say, comparing countries and
places is like apples and oranges, And I say countries
are like doors. Sometimes they're open and it's safe to
go in the next moment. It is not three years
(18:03):
ago we were in Lebanon, and now Lebanon is getting
you know, bombed, and it's threatened and it's very unstable
and it would not be a place where you just
want to go. But our friends are still there and
we keep in touch with them and we make sure
they're okay. And they say that they hear bombs and
they see bombs out their window every single day and
(18:23):
that's the new normal for them, and that's that's how
they live. They believe in that God is protecting them
and and they're going to walk in faith every day
and it just it's admirable, that's what it is. And so, yeah,
like I said said before, I've done missions work there.
I've been a part of what to support these missionaries.
(18:45):
But mission being a missionary is totally different than the
work that we get to do.
Speaker 3 (18:50):
So then how do you tie in the countries that
you talked about in the ten forty window into your creamery?
Speaker 4 (18:56):
Yeah, so we a lot of times try to focus
on a couple each year for impact and so a
lot of so all of the flavors of ice cream
are associated with the country in the ten forty window,
and that's the easiest distinction, But of those flavors and
of those countries, we try to highlight a couple to
(19:17):
really make an impact on each year and then kind
of have some type of rotation cycle, so we continue
the relationships, continue the work that's and then also have
some accountability. We got to start a business six years
ago in Kyrgyzstan, and when we went back this last year,
we got to see it and how it's grown and
thrived and how it's blessing the community and multiplying into
(19:41):
the lives of others, and those things are what makes
the mission us feel like we're succeeding in the mission
of our shop, and we want to give that back
to the community because they played a part in that success,
They played a part in the impact, and it's harder
to get the word out on those things. Our voice
is only as big as social media or the questions
(20:03):
we ask, so we're willing to listen to.
Speaker 2 (20:07):
So then, speaking of the creamery, you also recently bought
Bone Shakers Coffee. Are you seeing a difference in how
you operate a business was established versus you know, a startup.
Speaker 4 (20:21):
Yeah, good question. I feel like, uh so, the easiest
way to explain this is Bone Shakers was going going
out of business and it was time to transition, and
the original owner wanted to retire and we wanted to
honor her and continue to keep something which we thought
the community really needed, something good alive. But essentially we
just moved the ice cream shop inside and now are
(20:43):
calling it from What's and forty Creamery and Coffee. So
it does feel like we're starting a whole new business.
You know. We we had to upgrade espresso equipment, we
had to look at beans, we had to do everything.
So I feel feel like even though there was some
system and some things in place, we needed to elevate
(21:06):
it into a way that it could serve better, serve
the guests, become a quality product that we can stand
behind full with full integrity, and to make it our
own as filmal ten forty Creamery and Coffee. Yeah, the
Bone Shaker is always known for this place, you know,
(21:27):
and the signage and just what it is, But I
think we can take it to a level together with
the ice cream shop and allow it to be something
that can be open late, can be open early, can
allow people to experience the joy of I can get
my kid's ice cream and I can still get a
coffee in town. And very very thankful for what it
(21:48):
has done to bring families closer together in our community
and even friendships to bond. In the friendship side of things.
Speaker 2 (21:57):
I very much appreciate your hours. Shops typically close a
little bit earlier, so it's great to be able to
stay there to almost nine to get homework done. And
also to our listeners, I highly recommend a BlackBerry banana
Italian soda. Wow, just putting that out there. It's amazing.
Speaker 3 (22:16):
Those are interesting combinations right there.
Speaker 4 (22:18):
Yeah.
Speaker 3 (22:19):
I don't like flipper or banana, but so good.
Speaker 4 (22:22):
The most amazing thing is that we have the freedom
to customize anything at our shop, which is really really cool.
We will create some recommendations, but if you have some
flavored choices you love, even with ice cream and coffee together,
can do that and that's really fun.
Speaker 3 (22:40):
So you talked about one of your staff, I believed
admissions worker missionary. Do you have quite a few of
your staff.
Speaker 2 (22:45):
That do that.
Speaker 4 (22:47):
Yeah, I think everyone's on various stages of life. There's
a lot of high school students that are going to
go on their first missions trips within the next couple
of years or even this summer, and we want to
encourage them in their journey. First, it opens their eyes
to the world, realizes what they've been given, what they have,
and it also gives them a sense of purpose with
(23:09):
their life. So they kind of find wow, it actually
feels really good to serve people, to take care or
like to join in some maybe what could seem like
suffering for us, even though somebody overseas might not know
any better, so just their life, but to join in
them and join in that relationship and create those bonds.
(23:30):
Then some of the older ones have and they have
experienced those trips and they do have something to talk about,
and we're trying to figure out a way to incorporate
more of that for the whole staff. Unfortunately, because we're
a business, we have to be open to run, so
we've had to make some adjustments so that somebody's always
going to run the shop even when somebody has gone.
(23:52):
So me and my wife got to take some time
to go right now, the one. Her name is Amber.
She she has gone, she's been in South America for
for a little while. And we'll see what kind of
people want to stay in journey with us and take
take some time off to do some work or if
they if they if they don't want to come back
(24:12):
because they're they feel so purposeful there, that then great,
Like you know, just hold it with an open hand,
good questions.
Speaker 2 (24:22):
And so you do have a decent sized staff and
I can speak honestly and say that they are all amazing.
What have been some of or if any of the
challenges that you've experienced in the job market.
Speaker 4 (24:36):
Yeah, I think you know, when you have the right
people in the right places, that's that's the hardest thing
sometimes when you just don't know who you're hiring or
how they're going to turn out. Like it's it's really
hard because you you really want to make sure that
they are a good fit for you and they understand
(24:57):
why you exist. And I think for us, we have
got a great group of students, but we're very upfront
with who we are and why we are what we are,
and if they don't want to be a part of that,
we understand, you know, we realize if they if they're
there to make a ton of money, then you can
go somewhere. You can go somewhere else and find that job.
(25:19):
But for us, this is going to be a great
learning experience. It's going to be a great time in
a community culture and an environment that has solid people.
And then we're going to also hold them accountable to
good values that are going to help them become better
men and women in the future. And in this season.
Hopefully it's a great opportunity for them all around to grow,
(25:43):
to learn something new, to enjoy the opportunity to serve people.
And I think we really do have a genuine staff
that actually cares about people, and I think that's what
really makes the difference in our shop.
Speaker 2 (25:55):
And I can speak to that Keyser. Listeners don't know.
I usually spend about to need twenty five hours a
week at their location. But you had one girl working there.
I didn't get your name, but she said something to
me and I said, yeah, I just started going back
to college and when you're almost forty, it's very challenging.
And she was so genuinely proud of me. She told
(26:18):
me that, and I was like, I don't think anyone
in my life is actually said they were proud of me.
So I agree, that's very genuine staff, very genuine staff.
Speaker 4 (26:27):
That's awesome.
Speaker 3 (26:28):
So in a small business like yours, why do you
think it's important to have a consistent presence at your location, a.
Speaker 4 (26:34):
Consistent presence like myself.
Speaker 3 (26:36):
Or oh you're there in the business.
Speaker 4 (26:38):
Yeah, I think it shows that we care. I think
it really shows the guests and the customers that it's
they're more than a number to us, They're actually for me.
I say thank you so often for people to come
in because it gives us an opportunity to give these
students a job. But it also it also helps for
(27:00):
what we see as purposeful in our life. And I
think the presence says we want the standard to be high,
we want our standard of excellence to be high. We
want to represent something that is greater than ourselves. And
for me personally, I just want to give glory to
God and my Lord and Savior of Jesus Christ because
(27:22):
of what He's done for me, and I want to
reflect him well. And so that's the reason we want
to love people well and care for them and serve them.
So I think the constant presence is just because we're
not going to abandon somebody to just to just feel
like they're on their own. We want them to feel
supported and encouraged at our shop.
Speaker 2 (27:46):
And then, as I've mentioned, I am quite a regular
and I've noticed a lot of others. Why do you
think it is that you have so many regulars?
Speaker 4 (27:56):
That's a really good question. I think if I could
buill it down, I think it's because we connect with people,
and I think the connection brings relationship, and relationship just
allows us to build something that can last. And without relationship,
I think a business would fail. So I think we
(28:16):
have really we were going to create really good relationships.
And it's a joy to see the people that come
in every day and to know them by name and
to know what they love and to ask them their
frequent drink. Do you want this today or you want
to try something different? Yeah, it's just a joy all
around to have those relationships connected.
Speaker 3 (28:37):
And then as an ice cream lover myself, I'm very
curious what is your favorite ice cream flavor?
Speaker 4 (28:42):
Yeah, I'm buy some of my China chocolate ice cream.
I love chocolate ice creamer since I was a kid,
It's my favorite food, and now that we make it,
I can't get enough of it. I do like to
mix it with some like Korean cookie doo or mint
chocolate chip. But yeah, I would say that would be
my favorite.
Speaker 3 (29:02):
The twelve the bubblegum, that's my.
Speaker 4 (29:04):
Favorite that smacks yes.
Speaker 2 (29:07):
Mine is there is a maple knut, right, I'm pretty sure.
Speaker 4 (29:10):
There is one that I yes. Yeah.
Speaker 2 (29:15):
Well, we are already to our last question, and this
is one that we ask everyone that's on our show.
How would you encourage your neighbor to create an atmosphere
of inclusion, equality, diversity, and accessibility.
Speaker 4 (29:27):
That's a loaded question. There's four things. You might need
to break that down more, but I would I would
just say, if I was to encourage my neighbor, I
would go to the golden rule, which is to treat
treat everyone as you would want to be treated. And
I really feel like when you show kindness, you get
you get reflected kindness back to you. And if you
(29:50):
show the anger or the shortness or the tone is wrong,
you will get that back to you. So I really
would encourage our community just to lead with kindness, lead
with a friendly tone, and expect that to come back.
You know, I let our let our community just really
(30:11):
experience the kindness in our communication and our friendliness and
to ask good questions. And yeah, I would love to
see our community just become an even nicer place than
it is now. And we're doing that one day at
a time. But it starts with.
Speaker 3 (30:30):
Us, right. That's a great answer. And thank you Andrew
for joining us, And thanks to everyone for tuning into
These Your Neighbors with our guest Andrew Hershey, thank you
for wanting to get to know your neighbors as we
hold these important and necessary conversations. If you found this
conversation as important as we do, please make sure to
share it with your neighbors.
Speaker 4 (30:48):
Thank you for tuning in too.
Speaker 1 (30:50):
These Are Your Neighbors a podcast hosted by the City
of Bismarck's Human Relations Committee and produced by Dakota Media Access.
We hope you were inspired by the story bories of
citizens driving meaningful change in Bismarck. For more info on
the HRC, visit Bismarck and d dot gov.