Configure it Out: Simplifying the Employee Experience

In this episode, we catch up with Tom Rice for another update on his deployment project with a large retail customer. The project involves transitioning to iOS devices for handheld point-of-sale terminals and providing Macs to back-office employees. Tom discusses the customer’s network setup across all their retail locations and shares insights on overcoming connectivity issues using the Mac Evaluation Utility. 

Next, Steve Weiner, Principal Architect at SHI and recently awarded Microsoft MVP, joins the conversation to talk about the latest updates in Microsoft Intune. Steve explains how the new Platform SSO feature allows users to log into a Mac using their Microsoft Entra ID (formerly Azure Active Directory) credentials, providing a seamless single sign-on experience. This integration simplifies Mac management and enhances security, particularly for organizations with mixed Mac and Windows environments. 

This episode of We Got Your Mac is presented in collaboration with SHI’s Mac Readiness Assessment. For a limited time, eligible customers who complete the assessment get a free trial of top-tier MDM solutions like Jamf Pro or Kandji. Visit SHI.com/MacAssessment today to see how SHI can unlock the full potential of your Apple fleet. 

Discussed in this episode  

• Automatic network connection for new devices using a certificate chain of trust.
• Provisioning network setup for initial device configuration.
• Troubleshooting network connectivity issues using the Mac Evaluation Utility.
• Overview of enrolling Macs in Microsoft Intune.
• Explanation of the new Platform SSO feature allowing users to log into Macs using Microsoft Entra ID (formerly Azure Active Directory) credentials.
• Benefits of Platform SSO for seamless single sign-on experience and improved security.
• Security enhancements and zero-touch deployment options with Platform SSO.
• Impact on user adoption and ease of use for organizations with mixed Mac and Windows environments.