In this episode of Unmuted, Chris breaks down the truth behind a hard leadership trend: companies firing employees when the real issue is operational dysfunction. If you’re a COO, VP of Ops, or founder trying to scale but feeling the tension of underperformance and turnover this episode is your wake-up call.
Are you letting go of great people… just because your systems are broken?
👉 Disengaged employees cost companies 34% of their salary in lost productivity
👉 Only 12% of employees strongly agree their onboarding was effective (Gallup)
👉 Yet businesses with high engagement are 23% more profitable and have 18% lower turnover
In this episode, you’ll learn:
- Why poor performance often points to poor processes, not poor people
- What to fix before you consider firing someone
- How to build scalable systems that make your team thrive
- The #1 mindset shift every VP of Ops and COO must embrace to retain top talent
- How OpsElevate is helping fast-growing companies scale without losing their soul
Quote of the Episode: “People don’t quit jobs. They quit chaos and unclear expectations.”
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