Franchise Advisory Board | Expert Franchising Advice for Franchise Leaders

Franchise Advisory Board | Expert Franchising Advice for Franchise Leaders

Every franchise needs expert advice. So, we're bringing the business strategy, marketing, sales, and franchise growth experts to you. Join franchising gurus to learn best practices in FranDev, franchise software, franchise marketing, franchise operations, and even motivation and franchisee relationship management. We'll deliver actionable, valuable insights each podcast from true experts in franchising that are really doing what they talk about, rather than just talking about it. It's a subtle but important difference that you'll feel when you tune in. This is a no chest-beating podcast as well. There are plenty of those available. We focus on what we know will help emerging, growing and even well-established franchise systems take the next step toward franchising nirvana. We'll publish a new episode every 10 days, and episodes should last between 25 and 40 minutes. Thank you to our sponsor ClientTether, the top Franchise CRM - www.clienttether.com Enjoy!

Episodes

October 19, 2026 • 44 mins
A franchise owner stops answering their coach’s calls. Is it a mindset problem, or has the coaching stopped helping?

For Jeff Dudan, that question gets to the heart of building a franchise system that supports growth beyond the launch.

On this episode of The Franchise Advisory Board Podcast, host and ClientTether CEO, Dave Hansen, talks with Jeff Dudan, Founder and CEO of HomeFront Brands, about franchisee engag...
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A marketing program can look great at headquarters and still fall apart in the field. A brand fund can report strong immediate returns while leaving long-term brand building underfunded. What should franchise leaders do differently?

On The Franchise Advisory Board, ClientTether CEO, Dave Hansen sits down with Katherine LeBlanc, Fractional CMO and founder of Apollo CMO, to examine five costly franchise marketing mistakes: set...
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    Mission-driven franchising only works if the business is healthy enough to keep delivering the mission.

    In this episode of The Franchise Advisory Board Podcast, ClientTether CEO Dave Hansen speaks with Kim Hanson, CEO of LearningRx, about how franchise brands can stay deeply connected to their purpose while maintaining operational standards, financial discipline, accountability, and consistent franchisee performance.

    ...
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    Growing a franchise system means leading people who are already leaders themselves.

    In this episode of The Franchise Advisory Board Podcast, ClientTether CEO Dave Hansen sits down with Jason Sant, Owner and CEO of Team Up Athletics, for a practical conversation about franchise leadership, communication, technology, field support, and the lessons that come from growing a young franchise system.

    Team Up Athletics began ...
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    A business can have strong demand and a compelling service without being ready to franchise. Building a model that other owners can operate profitably takes a different kind of work.On this episode of The Franchise Advisory Board Podcast, ClientTether CEO Dave Hansen speaks with Ty McBride, Founder and CEO of Preservan, about the decisions, mistakes, and operating principles behind turning a home service business into a franchise s...
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    Franchisees cannot build a strong local business by waiting for every customer to raise their hand first.

    In this episode of The Franchise Advisory Board Podcast, ClientTether CEO, Dave Hansen, speaks with Jimmy Speyer, Founder and CEO of GlassHouse, about how franchise brands can build a more effective local area marketing strategy by combining inbound demand with intentional outbound activity.

    Jimmy has spent 15 yea...
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    Franchisee success is not just an operational priority. It is one of the strongest foundations a franchisor can build its business around.

    In this episode of The Franchise Advisory Board Podcast, ClientTether CEO, Dave Hansen, speaks with DeNita Carani, Chief Operating Officer at Apex Leadership, about why successful franchise systems are built by helping franchisees grow, earn trust, and understand the value behind the deci...
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    AI is changing search, but that does not mean franchise brands should abandon the fundamentals that already drive digital visibility.

    In this episode of The Franchise Advisory Board Podcast, ClientTether CEO Dave Hansen speaks with Russell Burnett, CEO and Founder of Online Image, about what is really happening with SEO, AI overviews, paid search, and consumer behavior.

    Russell brings a deeply data-driven perspective ...
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    Franchise development is not just about adding units.

    It is about building the right process, attracting the right candidates, and creating relationships that support the brand long after the franchise agreement is signed. 

    In this episode of The Franchise Advisory Board Podcast, ClientTether CEO Dave Hansen speaks with Ari O’Brien, Chief Development Officer at Red Rock Franchise Development, about what res...
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    Emerging franchisors face a difficult balance: bringing in the cash flow needed to grow while staying highly selective about the franchise owners they bring into the system.

    In this episode of The Franchise Advisory Board Podcast, ClientTether CEO, Dave Hansen, speaks with Erin Fletter, founder and CEO of Sticky Fingers Cooking, about building a franchise system with enough discipline to choose long-term sustainability over ...
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    Franchise development teams are facing a different kind of market. Candidates are researching differently, AI is changing search behavior, lead volume is shifting, and many brands are competing for the same experienced multi-unit operators with messaging that sounds too similar.

    In this episode of The Franchise Advisory Board Podcast, Dave Hansen talks with Lizzy Young, CFE, a Fractional Chief Growth Officer for franchisors....
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    In this episode of the Franchise Advisory Board Podcast, host Dave Hansen sits down with Dan Bedell, President of Enterprise at Scorpion, for an eye-opening conversation about one of the biggest shifts in digital marketing since the birth of Google: AI-powered search.A huge thank you to ClientTether, our episode sponsor. Their franchise CRM and lead-nurturing platform helps franchise brands respond faster, convert more leads, and c...
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    In this episode of The Franchise Advisory Board Podcast, host Dave Hansen sits down with Ahson Kazi, Vice President of Partnerships and Growth at Lumin.ai, to explore one of the most important questions facing franchise brands today: How do you balance AI and human interaction to drive growth without sacrificing trust?With more than two decades of CRM and sales technology experience—and seven years helping pioneer AI-powered ...
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    In this episode of the Franchise Advisory Board Podcast, host Dave Hansen sits down with Keith Levenson — self-proclaimed “Grand Poobah of Franchising” at Biller Genie — for a fast-paced, hilarious, and surprisingly eye-opening conversation about one of the biggest hidden problems in franchising: cash flow.
    Everyone loves talking about EBITDA… but what happens when franchisees can’t actually ...
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    What makes people love brands like Apple and Chick-fil-A — while distrusting others like McDonald’s?

    In this episode of The Franchise Advisory Board Podcast, Dave Hansen sits down with branding expert Todd Anthony to break down the psychology behind successful brands, franchise growth, customer trust, and audience alignment.
    They explore how branding impacts customer perception, why franchises must understand ...
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    In this episode of The Franchise Advisory Board Podcast, Dave Hansen sits down with Jeremy Arthur, the founder and CEO of Adminify, to unpack one of the biggest conversations happening in franchising right now: where, when, and how agentic AI actually belongs inside a franchise system.Before diving into the tech, Jeremy shares why Adminify stands apart from the “everybody-and-their-cousin-has-an-AI-company” crowd. His t...
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    In this episode of The Franchise Advisory Board Podcast, the conversation kicks off with a dose of humor (“smile like the village idiot”) and quickly settles into a masterclass on building franchise systems the right way—intentionally, sustainably, and with the right people in the room.
    Host Dave Hansen sits down with Jacob Grady, founder and CEO of Surface Experts, a rapidly growing mobile repair franchise tha...
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    In this episode of The Franchise Advisory Board Podcast, we sit down with Jeff Salter, CEO & Founder of Caring Senior Service—one of the true OGs in senior care franchising. With over 30 years in the industry and 25 years franchising, Jeff brings a rare blend of operator-first thinking, long-term vision, and a willingness to challenge the status quo.

    We kick things off with Jeff’s journey from a 20-year-old e...
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    On this episode of The Franchise Advisory Board Podcast, we dive into the hidden inefficiencies in home service marketing, lead generation, and what it really takes to maximize ROI in today’s competitive landscape.A big thank you to our episode sponsor, ClientTether, for providing leading franchise software and supporting conversations that help franchisors grow smarter and faster.This episode features a dynamic discussion wi...
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    On this episode of The Franchise Advisory Board Podcast, we dive into the evolving realities of franchise development, transparency, and what it really takes to build trust with today’s candidates.

    A big thank you to our episode sponsor, ClientTether, for supporting conversations that help franchisors grow smarter and faster.This episode features a dynamic discussion with Colette Bell, whose journey from co-founding a ...
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