August 29, 2023 • 10 mins
Today we sat down with Rich to talk about Mall struggles but first Grant and Payton brought up an ongoing issue around the offfice recently...
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:00):
Okay, John Gina Rich podcast.Check one, Check two, what Grant
Rich, Do you want the restof your F three energy drink from three
days ago? No, I guessthat's probably lost a little bit. I
bet you it hasn't. I left. I had one open and Noah Studio.
Oh it's almost full. Actually Ihad it three days, three days
in Noah Studio. It take alittle bit of it. It had its
fizz and it was just fine.Yeah. It still tastes. Yeah,
(00:21):
yeah, it's good, tough,it's not cold, but it's so I
do want the rest of my Fthree. Okay, I'm the other one
you have open today. I reallylike that three? Which which one is
that? That is tropical theory?Does that have? Does that have the
caffeine in it? Yeah? It'sgot Let's see. This has got some
ginsing, some branch chain aminos,some l ferrenine, and some Ginko by
(00:46):
Loba. Say it with me,Kinko by Loo. But does it have
caffeine too? Yeah, this islike the one that like powers your brain.
You have the caffeine. All ofthem have caffeine. I don't know
why. Yes, I'm telling youguys that those mood ones down there have
caffeine video, I thought one ofthem they don't have those things have caffeine.
I don't think they do. Sothey have different flavors, right,
different different the chill down when Ithink has camra meal not caffeine, it's
(01:07):
about to chill you out, likeGrandt's ay was talking about these mood you
out like, no, they don't. Okay, hold on, we can
call the elder and ask him no. So yeah, Peyton needs to fact
check this because I was drinking theseorange energy drinks, which is the orange
mood is what they're called. AndI talked to Peyton in the hallway and
I was like, God, I'mjust so tired, blah blah blah,
(01:30):
and come to find out there forlike healthy sleep and recovery and rest and
so yeah, I was thinking Iwas getting caffeinated, but I was just
putting myself to sleep because it doesn'thappen. I've only had energy on it.
Peyton. Peyton is the one whotold me it didn't have caffeine.
I'm not telling you. I didnot tell you that. All kinds of
(01:51):
energy. It can be mellow energy, but a good point. This could
be bad energy, could be goodenergy. So are you looking up right
now? I'm just looking of Idon't think the orange ones have caffeine.
You have, is there? Idon't think you have the mood one.
This is the Orange mood right here, field, focused and finished. I
mean, like on here it sayson the theory one it says F three
(02:13):
energy F three energy, and theother one it says F three mood.
But I'm telling you, guys,these things will have you just as hyped
up as the other ones. Yes, they nail me out. Okay.
So in the ingredients list on bothbottles, I'm looking at both cans,
and on the regular energy it doessay caffeine and ingredients. In the Mood
drink, it doesn't say anything aboutcaffeine. It says Valerian root. It's
(02:38):
got all the stuff. But you'retalking about on the front, Yeah,
on the where it's real little it'sRome of Thrones, valarian calling the owner
right now. Now, I'm tellingyou what it also says. But if
you actually go to the nutrition facts, it doesn't say how much caffeine is
in here. Hey Harrison, Hey, so I'm calling you my speaker phone,
but we're also taping you real quick. Hi, Hi, We're on
(03:00):
a podcast right now. We're havinga huge debate on F three of which
one has kept. Peyton says theyall have caffeine, and I said they
don't have. All of them don'twhich one does and doesn't have caffeine?
Harrison, Oh no, I donot blame Peyton for being misunderstood. But
it's because we have bad artwork atfirst. So the orange and peach are
(03:22):
not caffeinated. Do you get orangeand peach not caffeinated? And Harrison explained
to me why I feel like Ijust took a bunch of stuff when I
drink the one. You know what, it's a placebo effect for some people.
Even though because you're feeling good anyway, you're in a good mood.
People get energy from that energy.Artwork will specifically say F three mood instead
(03:45):
of three. Sorry. Can wedo a test with Harrison real quick?
He's the he's the owner operator.Right, so I'm opening at F three
right now? Can you tell mewhich F three I'm opening the flavor the
pop? I would have to saycitrus, citrus. Nope, sorry,
(04:09):
orange moved citrus. Now you haveto get in the ring at your next
ufl fight. All right. Youknow what I should have done. I
should have called you through the boardand talked to you on the air,
like all right, Harrison, talkedto you later. Thanks, brought to
have a great day. I standcorrected. I'm never really wrong, It's
(04:30):
very not often. It's so funny. This wasn't even part of the podcast,
sposed to be part of the podcast, but it's sponsored by F three
our podcast in getting back to whatyou originally, So, I had one
open and I would leave it inNoah's studio and take a couple of SIPs
every day. And I did forlike three or four days, and it
never lost its fizz or anything.Pretty good. And yeah, so I
was fine. That's why I knewthat the one you had sitting out here
was fine. Anyway. Well,I didn't throw it away. I thought
(04:53):
i'd come back to it. Ijust forgot about it. One thing about
Harrison, the owner of F three, is he has great customer service.
He does. I'm into your customerservice story. Oh, yesterday I experienced
some of the worst customer service Ithink that I've ever experienced. And normally
that is reserved for when I'm withJohn Jay, when we walk into stores
and people ignore him or tell himnot to try on their sunglasses. Remember
(05:15):
that they looked at him like shooktheir finger like no, no, no,
no no no. It took himoff my head. So do you
guys remember the mall when you usedto go to the mall? Well,
Stacy, my lovely bride had tomove stuff from her old computer migrated to
her new computer, and her oldcomputer died so hard that we could not
(05:36):
even get it to take a charge, so it was it was caput.
So we brought it to the AppleStore. And you know, I love
me some apples, so any chanceI get to go to the Apple store,
I'm totally down. So I noticedin this mall the customer service is
not a thing. So we waitfor a long time to pick up our
computer, and we get it,and I even buy her a portable hard
(05:58):
drive. And the person helping ussays, would you like a bag to
carry your stuff out? And soyou know that'd be great, and he's
like, yeah, but they're inthe back and I'd have to go back
there and get it back. Sowe asked you if you wanted a bag.
You said yes, He's like,sorry, I'd have to go back
there and get He looks at ITAslike, you just can't carry this out.
Yeah, I guess they could carryit out. I would be like,
(06:20):
a matter of fact, sir,I'll take two bags, one for
each. In fact, you're gonnacome out here, I'm gonna ask you
for another bet. Huh. Sowe leave that store and we're walking through
is it pottery barn that's next doorto it in the main. Yeah,
So Stacy says, the betting thatyou have is all from before I moved
(06:44):
in here, and it's not andI put up air quotes pretty. So
she wanted to get a pretty comforteror something like that. So we're standing
in front of the comforter, butit's like they don't have a bunch of
them underneath that you can buy.You have to ask somebody can we get
you know, went for a kingsize bet. So ladies stay ending probably
about three feet from us behind thecomputer, and Stacy's like, we'd be
really interested in this comforter. She'slike which one. She's like, well,
(07:06):
this one over here, and she'slike, I can't see around that
corner. She's like, well,if you walk around, you can see
which one this is. And thenif it's available in a king size,
could we order it? She's like, can't you just come around where my
computer is and look on our onlinestore and point it out. So rather
than her taking three steps and walkingaround to look, she asked Stacy to
(07:29):
get behind whatever the counter they're atand look on their online thing. It's
Stacy's looking like what is with peopletoday? That's what's the culture right now.
That's happening in a lot of places, like the new norm, isn't
it where it's like not a lotof people help you, Like just it
would have been so easy to walkaround and go, oh, yeah,
the blue one over there. Yeah, well we don't have in the back.
We can order online. That's what'sgoing on right now. I actually
had this conversations my wife yesterday becauseI had so camp. My son is
(07:53):
in Hawaii and in his lease,each each room has one of those wall
air condishers. Do you know I'mtalking about? Yeah? And I guess
part of least is you have toget its service. Nothing's wrong with it.
We got to get serviced every everyyear, and it was one hundred
dollars per unit, and so hewas like, Mom, it's a lot
of money. Can you find acheaper one? So she asked me.
(08:13):
She goes, hey, before Icall around, do you think iHeart has
in Hawaii has if they're doing businesswith somebody like here, if you're gonna
do it here Parker and Son's right. So I'm like, is zero Parker
and Son's in Hawaii a type ofbusiness? So I email the general manager,
Hey, I need to get thisservice thing. Do you know of
any HVAC companies in Honolulu that areadvertising with iHeart? I'd like to give
(08:35):
them the money and he's like,emails the bad goes, don't know of
any. Sorry. I'm like okay. Then I text my friend who's been
amazing. He's the engineer at iHeartHonolulu, Craig. He's freaky amazing this
guy. I text Craig, Igo, hey, I'm looking for an
HVAC company to do service my son'smy son's air conditioning unit. And he
(08:56):
goes he sends me the name ofa company. I go, oh great,
I go, is this your friend? Do I name drop you?
And he goes, no, no, they advertise on iHeart. The general
manager said they didn't. So Icall the place right and I'm like,
hey, I think there's air conditioningunit service. They're like, yeah,
we only do central like we don'tdo little units. And I go,
oh, that's a bummer. Doyou know of another place? No,
(09:18):
we don't. I'm like, allright, man, I think everybody has
got it wrong. I think everybody'sthinking, like, how can't I help
you? What's happening out there rightnow? Yeah, So if anybody ever
does good customer service like it justeven follow up with a phone call,
I am all over supporting that businessright now. But it's funny because like
there's not good customer service, butthey're still going to ask you for a
tip. And then yesterday, myson has a dermatologics appointment. Today at
(09:41):
four o'clock. You have to cancel. If you're gonna cancel, your canceled
in twenty four hours or they chargeyou. Right, So it was like
way before four o'clock. She triedto cancel, and you get the voicemail
and it gets transferred transfer transfer,don't get we don't get a person,
So she's on hold. She callshim again at four Now it's four fifteen
or something like that. They closeat four thirty. They literally have her
(10:03):
on hold from four fifteen to fourthirty. She's on hold, and then
at four thirty the voice my messageswitches over. I'm sorry, officers are
closed. Screenshots up so when theycome back and say you owe us forty
bucks for not showing up to yourappointment, she did. She can prove
that that's name. And if youlisten to podcast, if you can participate,
(10:24):
please shoots a DM and jump inthe air with us. All right,
that's our podcast, sponsored by Fthree Trick, John Jane Rich
Okay, John Gina Rich podcast.Check one, Check two, what Grant
Rich, Do you want the restof your F three energy drink from three
days ago? No, I guessthat's probably lost a little bit. I
bet you it hasn't. I left. I had one open and Noah Studio.
Oh it's almost full. Actually Ihad it three days, three days
in Noah Studio. It take alittle bit of it. It had its
fizz and it was just fine.Yeah. It still tastes. Yeah,
(00:21):
yeah, it's good, tough,it's not cold, but it's so I
do want the rest of my Fthree. Okay, I'm the other one
you have open today. I reallylike that three? Which which one is
that? That is tropical theory?Does that have? Does that have the
caffeine in it? Yeah? It'sgot Let's see. This has got some
ginsing, some branch chain aminos,some l ferrenine, and some Ginko by
(00:46):
Loba. Say it with me,Kinko by Loo. But does it have
caffeine too? Yeah, this islike the one that like powers your brain.
You have the caffeine. All ofthem have caffeine. I don't know
why. Yes, I'm telling youguys that those mood ones down there have
caffeine video, I thought one ofthem they don't have those things have caffeine.
I don't think they do. Sothey have different flavors, right,
different different the chill down when Ithink has camra meal not caffeine, it's
(01:07):
about to chill you out, likeGrandt's ay was talking about these mood you
out like, no, they don't. Okay, hold on, we can
call the elder and ask him no. So yeah, Peyton needs to fact
check this because I was drinking theseorange energy drinks, which is the orange
mood is what they're called. AndI talked to Peyton in the hallway and
I was like, God, I'mjust so tired, blah blah blah,
(01:30):
and come to find out there forlike healthy sleep and recovery and rest and
so yeah, I was thinking Iwas getting caffeinated, but I was just
putting myself to sleep because it doesn'thappen. I've only had energy on it.
Peyton. Peyton is the one whotold me it didn't have caffeine.
I'm not telling you. I didnot tell you that. All kinds of
(01:51):
energy. It can be mellow energy, but a good point. This could
be bad energy, could be goodenergy. So are you looking up right
now? I'm just looking of Idon't think the orange ones have caffeine.
You have, is there? Idon't think you have the mood one.
This is the Orange mood right here, field, focused and finished. I
mean, like on here it sayson the theory one it says F three
(02:13):
energy F three energy, and theother one it says F three mood.
But I'm telling you, guys,these things will have you just as hyped
up as the other ones. Yes, they nail me out. Okay.
So in the ingredients list on bothbottles, I'm looking at both cans,
and on the regular energy it doessay caffeine and ingredients. In the Mood
drink, it doesn't say anything aboutcaffeine. It says Valerian root. It's
(02:38):
got all the stuff. But you'retalking about on the front, Yeah,
on the where it's real little it'sRome of Thrones, valarian calling the owner
right now. Now, I'm tellingyou what it also says. But if
you actually go to the nutrition facts, it doesn't say how much caffeine is
in here. Hey Harrison, Hey, so I'm calling you my speaker phone,
but we're also taping you real quick. Hi, Hi, We're on
(03:00):
a podcast right now. We're havinga huge debate on F three of which
one has kept. Peyton says theyall have caffeine, and I said they
don't have. All of them don'twhich one does and doesn't have caffeine?
Harrison, Oh no, I donot blame Peyton for being misunderstood. But
it's because we have bad artwork atfirst. So the orange and peach are
(03:22):
not caffeinated. Do you get orangeand peach not caffeinated? And Harrison explained
to me why I feel like Ijust took a bunch of stuff when I
drink the one. You know what, it's a placebo effect for some people.
Even though because you're feeling good anyway, you're in a good mood.
People get energy from that energy.Artwork will specifically say F three mood instead
(03:45):
of three. Sorry. Can wedo a test with Harrison real quick?
He's the he's the owner operator.Right, so I'm opening at F three
right now? Can you tell mewhich F three I'm opening the flavor the
pop? I would have to saycitrus, citrus. Nope, sorry,
(04:09):
orange moved citrus. Now you haveto get in the ring at your next
ufl fight. All right. Youknow what I should have done. I
should have called you through the boardand talked to you on the air,
like all right, Harrison, talkedto you later. Thanks, brought to
have a great day. I standcorrected. I'm never really wrong, It's
(04:30):
very not often. It's so funny. This wasn't even part of the podcast,
sposed to be part of the podcast, but it's sponsored by F three
our podcast in getting back to whatyou originally, So, I had one
open and I would leave it inNoah's studio and take a couple of SIPs
every day. And I did forlike three or four days, and it
never lost its fizz or anything.Pretty good. And yeah, so I
was fine. That's why I knewthat the one you had sitting out here
was fine. Anyway. Well,I didn't throw it away. I thought
(04:53):
i'd come back to it. Ijust forgot about it. One thing about
Harrison, the owner of F three, is he has great customer service.
He does. I'm into your customerservice story. Oh, yesterday I experienced
some of the worst customer service Ithink that I've ever experienced. And normally
that is reserved for when I'm withJohn Jay, when we walk into stores
and people ignore him or tell himnot to try on their sunglasses. Remember
(05:15):
that they looked at him like shooktheir finger like no, no, no,
no no no. It took himoff my head. So do you
guys remember the mall when you usedto go to the mall? Well,
Stacy, my lovely bride had tomove stuff from her old computer migrated to
her new computer, and her oldcomputer died so hard that we could not
(05:36):
even get it to take a charge, so it was it was caput.
So we brought it to the AppleStore. And you know, I love
me some apples, so any chanceI get to go to the Apple store,
I'm totally down. So I noticedin this mall the customer service is
not a thing. So we waitfor a long time to pick up our
computer, and we get it,and I even buy her a portable hard
(05:58):
drive. And the person helping ussays, would you like a bag to
carry your stuff out? And soyou know that'd be great, and he's
like, yeah, but they're inthe back and I'd have to go back
there and get it back. Sowe asked you if you wanted a bag.
You said yes, He's like,sorry, I'd have to go back
there and get He looks at ITAslike, you just can't carry this out.
Yeah, I guess they could carryit out. I would be like,
(06:20):
a matter of fact, sir,I'll take two bags, one for
each. In fact, you're gonnacome out here, I'm gonna ask you
for another bet. Huh. Sowe leave that store and we're walking through
is it pottery barn that's next doorto it in the main. Yeah,
So Stacy says, the betting thatyou have is all from before I moved
(06:44):
in here, and it's not andI put up air quotes pretty. So
she wanted to get a pretty comforteror something like that. So we're standing
in front of the comforter, butit's like they don't have a bunch of
them underneath that you can buy.You have to ask somebody can we get
you know, went for a kingsize bet. So ladies stay ending probably
about three feet from us behind thecomputer, and Stacy's like, we'd be
really interested in this comforter. She'slike which one. She's like, well,
(07:06):
this one over here, and she'slike, I can't see around that
corner. She's like, well,if you walk around, you can see
which one this is. And thenif it's available in a king size,
could we order it? She's like, can't you just come around where my
computer is and look on our onlinestore and point it out. So rather
than her taking three steps and walkingaround to look, she asked Stacy to
(07:29):
get behind whatever the counter they're atand look on their online thing. It's
Stacy's looking like what is with peopletoday? That's what's the culture right now.
That's happening in a lot of places, like the new norm, isn't
it where it's like not a lotof people help you, Like just it
would have been so easy to walkaround and go, oh, yeah,
the blue one over there. Yeah, well we don't have in the back.
We can order online. That's what'sgoing on right now. I actually
had this conversations my wife yesterday becauseI had so camp. My son is
(07:53):
in Hawaii and in his lease,each each room has one of those wall
air condishers. Do you know I'mtalking about? Yeah? And I guess
part of least is you have toget its service. Nothing's wrong with it.
We got to get serviced every everyyear, and it was one hundred
dollars per unit, and so hewas like, Mom, it's a lot
of money. Can you find acheaper one? So she asked me.
(08:13):
She goes, hey, before Icall around, do you think iHeart has
in Hawaii has if they're doing businesswith somebody like here, if you're gonna
do it here Parker and Son's right. So I'm like, is zero Parker
and Son's in Hawaii a type ofbusiness? So I email the general manager,
Hey, I need to get thisservice thing. Do you know of
any HVAC companies in Honolulu that areadvertising with iHeart? I'd like to give
(08:35):
them the money and he's like,emails the bad goes, don't know of
any. Sorry. I'm like okay. Then I text my friend who's been
amazing. He's the engineer at iHeartHonolulu, Craig. He's freaky amazing this
guy. I text Craig, Igo, hey, I'm looking for an
HVAC company to do service my son'smy son's air conditioning unit. And he
(08:56):
goes he sends me the name ofa company. I go, oh great,
I go, is this your friend? Do I name drop you?
And he goes, no, no, they advertise on iHeart. The general
manager said they didn't. So Icall the place right and I'm like,
hey, I think there's air conditioningunit service. They're like, yeah,
we only do central like we don'tdo little units. And I go,
oh, that's a bummer. Doyou know of another place? No,
(09:18):
we don't. I'm like, allright, man, I think everybody has
got it wrong. I think everybody'sthinking, like, how can't I help
you? What's happening out there rightnow? Yeah, So if anybody ever
does good customer service like it justeven follow up with a phone call,
I am all over supporting that businessright now. But it's funny because like
there's not good customer service, butthey're still going to ask you for a
tip. And then yesterday, myson has a dermatologics appointment. Today at
(09:41):
four o'clock. You have to cancel. If you're gonna cancel, your canceled
in twenty four hours or they chargeyou. Right, So it was like
way before four o'clock. She triedto cancel, and you get the voicemail
and it gets transferred transfer transfer,don't get we don't get a person,
So she's on hold. She callshim again at four Now it's four fifteen
or something like that. They closeat four thirty. They literally have her
(10:03):
on hold from four fifteen to fourthirty. She's on hold, and then
at four thirty the voice my messageswitches over. I'm sorry, officers are
closed. Screenshots up so when theycome back and say you owe us forty
bucks for not showing up to yourappointment, she did. She can prove
that that's name. And if youlisten to podcast, if you can participate,
(10:24):
please shoots a DM and jump inthe air with us. All right,
that's our podcast, sponsored by Fthree Trick, John Jane Rich
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