Compute This 12-29-2024

Episode Transcript

Speaker 1 (00:01):
Shrock Innovations presents the Midwest number one independent computer repair
company with service centers and Lincoln pah Maha, Papillion des Moines,
and across the country via the Shrock Desk. This is
Compute This.

Speaker 2 (00:15):
Good morning, folks, and welcome into what is the final
episode of Compute This in twenty twenty four. That's right
after today. There will be no more Compute This in
twenty twenty four, not a one. This is like when
people tell you so your next year, and you please
stop saying that. It's not funny, Like it was funny
when I was in elementary school or high school. Maybe

(00:38):
it's not funny anymore. You know, when you're a fifty
year old man saying so you next You're it's not
funny anymore. But this is the final episode of the year,
So thank you for joining us. I appreciate you being here.
Kind of a wrap up episode, a little bit program note.
After the show today, we will be doing an after
shock uh so that'll that will be happening, and then
next week we're going to do the Thorstra Damis Prediction Show.

(01:00):
It was really tough to get on Thorstra Damis's calendar.
This time around. He's very busy apparently, you know, concoctions
and potions and crystal balls and stuff like that. But
if you're not familiar with Thorstra Domis, he is a
prophet and he has an uncanny accuracy record nearly one well, no,
actually one hundred percent accurate. We have been following Thorstra

(01:21):
Domis's predictions for decades, and every year, at the end
of the year we actually hold him accountable. We go back,
we go back to the tape from twenty twenty three
in this case, and we say, what were the predictions
for twenty twenty four. Then we look through the news
articles of twenty twenty four to see if those predictions
came true. So the first half of the program next
week will be us going back through the predictions that

(01:42):
Thorstra Damas made, building his credibility, if you will, holding
him accountable, depending on how you want to look at it,
to make sure that these predictions actually came true. The
second half of the program will be thorst Domis's technology
predictions for twenty twenty five, the things that we think
are going to happen in the future that Thorstra Damas says.
This is something that's going to happen, we put it

(02:04):
on the tape, we hold on to it for a year,
and we see what happens. Pretty good stuff. Now, The
Aftershock is not a computer show, as you may or
may not know if you've ever listened to it. It's
more of a current events politics, you know, just random
catch all mosaic show of everything else that pops into
my brain. That's not technology related. I thought, you know,

(02:25):
we don't do a prediction show on The Aftershock. We
never have. Thoristra Damas doesn't really do you know, current
events predictions because it's kind of silly, right Why would
you make predictions about what's happening right now? It's kind
of a cheap shot from you got to predict stuff
that hasn't even hit the radar yet, you know, that's
that's you know, people who predict nine to eleven, people
who predict you know, the San Francisco earthquake in the nineties. People,

(02:46):
you know, people who predict that kind of stuff. Then
you're like, okay, that's the real deal. You know. But
people who predict like the stock market will go up tomorrow,
you know, well fifty to fifty chance there, buddy, well
seventy thirty, you know, whatever, however you want to look
at it. So anyway, inflation's a bear. But I thought
during the after shock today we would do a current
eventch prediction show. There's a there's so much change happening,

(03:08):
and this is not Thor Stradamis, he doesn't do this.
This is just Thor, no Stradamus, no Stradmas. Get it. Yeah, oh,
dad joke. Yeah, there is no Stradamis involved. It's just
Thor and it's prediction. So it'll be a fun it'll
be a fun after shock to end out the year,
the final after shock of the year as well. Four
zero two five five eight eleven ten is the number

(03:29):
to join us on the program this morning, toll free
eight eight eight two five zero two zero nine to
one if you're outside of the Omaha metro area. Last
week on the show, we described the insanity that has
been the Holiday Special Core upgrade discount. We're gonna talk
about that a little bit here coming up on the program. Basically,
if you're an existing modular PC owner of any year,

(03:51):
any make, any model ever made, we can upgrade you
to a Holiday Special. Yeah, the Holiday Special speed essentially
for only eight hundred and fifty. A holiday special is
an eighteen hundred dollars computer, guys, so that's a pretty
substantial discount and all you have to be is a
previous short customer with a modular PC. It was a
really cool idea that Kyle had to really reward those

(04:12):
customers who over the years and years and years have
you know, basically, I saw this thing online and it
was you can't build a brand, customers give you a brand.
So in other words, you can. You can do everything right,
you can. You know, you can do business well, you
can make a good product, but that doesn't mean people

(04:33):
are going to talk about it. That doesn't mean people
are gonna wear t shirts with your brand name on it.
Think about like you know, Ford shirts or you know
Jeep shirts or things like that. You know, do people
wear gear with brands on it? Because like, I'm sure
right now it's got an under Armour logo on it.
Why why am I wearing a shirt with an under
Armor logo? I don't really care that it's an under
Armor logo, but it's on there and I'm not opposed

(04:53):
to it, so okay, whatever, Well, the reason is because
I am giving this brand credibility by wearing it on
my body or driving its vehicles or using its computers,
if it's Shock's case, and so you guys give us
the brand. And so for years, for almost twenty seven years,
you guys have been purchasing our products, putting your faith
in us, especially in the early days when we were

(05:14):
not twenty seven years old, and it was like, oh,
you know, you're going to be here tomorrow, Shrock. You know,
it's well, you know, we plan on it, you know,
Lord willing, you know. But you know, even on the
early years, you know, a great way to reward our
customers over the years is to put a special together
like this that gives you something back for purchasing from
us previously. Also, we talked last week about what was

(05:36):
going on with the fake Amazon strike. If you might
have noticed, your Christmas package just for the most part,
with notable Amazon usual exceptions, made it to your door
for Christmas on time, despite the massive strike of workers
by the Teamsters union who aren't really employees of Amazon.
But we went through all that and explained that situation
to you. Also, we told you about the issue it's

(05:58):
not really an issue, but concern over TP link routers.
TP Link routers are manufactured in China, and they represent
sixty eight percent of the routers in the US economy,
in the residential economy, if you have a router in
your house, there's a sixty eight percent chance it's a
tp link router, even if it's not branded tp link.
So that's that's a pretty important distinction to understand that.

(06:21):
You know a lot of your all in one modems
that you get from your Internet service providers are actually
tp link under the hood, and so you just don't
know it, but those are all made in China. And
do we really want to give an adversarial foreign entity,
communist foreign entity, you know, the ability to tap into
essentially sixty eight percent of American residential internet traffic? Is

(06:42):
that a wise idea? So we went through that with
you as well. We also told you about the federal
government authorizing the use of deadly force against these drones
in New Jersey. Ooh, deadly forces? Author Who got authorized
to use deadly force? I mean, you know, farmer Bill
out in this field can't go shoot him down because
that's Dane. Can't do that. It might be a manned aircraft.
What do you think farmer Bill's got a man pad

(07:04):
and he's out there in the cornfield with a man
pad like shooting down passenger jets. This isn't Russia, this
isn't Ajerbaijan or whatever. You know, this isn't South Korea.
You know, we don't shoot down planes in America. But
you know, if you're if you got a shotgun and
there's a drone hovering outside your house and you're like boom.
I mean, if you're shooting down a you know, a
manned passenger aircraft with a shotgun, there is a very

(07:26):
lucrative position available for you in Ukraine. I understand, because
you know, wow, that's pretty pretty impressive stuff. It doesn't happen,
but yeah, the federal government authorized uh, you know, other
federal agencies in other words, to shoot down their own drones,
which are probably their own drones. Meanwhile, a radiation spike
has been detected off the in the well around the
New York, New Jersey area, uh, in residential areas, So

(07:50):
we don't know what that is. And in other news
that's completely unrelated, the state of Florida has now authorized
a new a new company see when they make phosphate fertilizer.
They use an acid to dissolve the phosphate rock in
the fertilizer, and there's other stuff with that phosphate rock, right,
it's there's uranium and radium. So in other words, the acid,

(08:11):
the waste is radioactive after they make fertilizer. So what
are we gonna do with all this radioactive waste? You
know what we should do with it? Let's make some roads. Yeah,
we can use it like concrete. I'm sure these guys
will just pour this stuff and then, you know, five
ten years from now, they're gonna have to jackhammer it
out and you know, aerostolize it, and I'm sure it'll
be fine. Radium does what's a little radium between friends?

Speaker 3 (08:32):
Oh?

Speaker 2 (08:32):
My goodness. And the EPA authorized the test project in Florida.
Sure you Florida people. Florida man decides to pay road
out of radioactive waste. Next in the news, Oh boy,
four zero, two, five, five, eight, eleven ten Soday, coming
up on the program, We're gonna tell you the it's
the final days, literally, the final single digit units of

(08:53):
the Holiday Special. We're almost out. Holiday Special Core Upgrade
is going to go on till the thirty first of
December at the discounted. So that's you know, running out
here really quick, and the price is going to be
a substantial This is a substantial discount, guys. I'll talk
about that in a moment here. Also this week, you know,
just like you guys, every day I turn on the news,
I turn on Fox Business or whatever investing program you watch,

(09:15):
and you hear about AI AI AI. Everybody's talking about AI,
but you don't really where is it making anybody any money?
Where is the where's the return on investment for all
this money that all these companies are spending on data centers?
What can I do with AI? Here? I am, I'm
the guy selling you an AI equipped holiday special, and
I'm like, what can I do with AI? You know,

(09:38):
besides create a cool picture, you know, or something, or
maybe a thirty second video or something with a tool
online completely, you know, interesting things to do, but in
the grand scheme of things, they're not going to be
saving anybody a lot of time. Well, I started to
do a deep dive down the rabbit hole of AI
agents and it opened my eyes to what's going to
be coming in twenty twenty five with regards to artificial

(10:01):
intelligence and how it's going to potentially touch your life.
Because when I'm learning about it, I'm thinking about I
can implement it here, i can implement it there. I
can use it in my business to do this or
do that. And I'm not replacing any people. This is weird.
I thought, ay, I was going to take everyone's job,
but I'm not replacing any people because, let's be honest,
nobody wants to have a conversation, whether it be email,

(10:22):
text message, or over the phone with a fake person. Right.
The whole charm, if you will, of Schrock Innovations is
that when you call the service center, you can talk
to Kyle, and you know who Kyle is. You know
he has amazing hair. You know it's real hair, and
you know that you can go and talk to the guy.
You know, when you call over to the Omaha Service

(10:43):
Center and you talk to Amy, you know that she's
sitting right there at that desk. You know, if you
walk in the front door, you will see Amy's shiny
face smiling back at you. Last week, Marissa was completely embarrassed.
It was so fun. You know, the twinkle in her
eye and all that stuff in the caller that was
great stuff. Well, when you walk into the Pavilion Center
a center, you know, if you call in and you
talk to Marissa, she's sitting there with a smile and

(11:03):
a twinkle in her eye, do it her thing. You know,
we're real people. That's what makes it work. Right now,
the question is if we were fake people, if we
were AI people, would we charged less? Would you be
interested in that? And some people would be. Now, that's
not how we plan to implement it. So I started
doing a deep dive on this and figured out some
really interesting things, some interesting ways that AI could make

(11:26):
shock innovations more efficient, more profitable, giving us the ability
to actually hire more people and the incentive to do so.
So that was pretty cool stuff. So I'm gonna tell
you about that coming up on the program today. And finally,
why in the world does Trump want to delay the
TikTok band. This is the guy in twenty twenty that

(11:48):
was like burn it down, baby, you know. Then he
starts his own social media company, Truth Social, of which
TikTok is the largest competitor in the marketplace. He goes
and has dinner with Mark Zuckerberg, TikTok's number one competitor
and the biggest beneficiary of a TikTok ban and suddenly
he comes out and he's like, you know, maybe we

(12:09):
should wait, you know, maybe we should slow this train
down a little bit. What is going on, what's the
rationale behind it. We're going to tell you about that
coming up on the program here today as well. So
getting into the stuff that matters that, the time sensitive stuff.
First off, holiday special, Holiday special laptop and desktop. Last
time I checked, and I haven't checked since last night,
we had six laptops left total, and we had something

(12:32):
like four desktops left and then that's it. They're gone.
And so literally, guys, we'll be down to display models
after that point, and we know people will come in
and be like, can I please buy the display model
and we'll sell it to you. You know, it's fine,
but you know so, but as far as the models go,
that's what we've got left. So if you were thinking
about a holiday special, these computers are designed to do
the AI tasks that we're going to talk about in

(12:53):
the program today. These computers are designed to do the
kind of work that you're going to want them to
be doing two, three, four, five years from now. Whereas
your today's computers, especially if you have a Windows ten computer,
simply is not designed to do that. If you have
a holiday special from last year, the only thing we
need to change to make it this year's Holiday special

(13:14):
is the processor. Literally, that's the only part we have
to change. Now. The processor is an expensive part, but
it's the brain. It's what does the AI work. So
we swap that out. Your price to upgrade a twenty
twenty three Holiday Special to twenty twenty four speed is
only six hundred bucks because it's just a chip. We
have to flash the bios on the motherboard, We install

(13:35):
the processor, we take out the old processor, we put
some new thermal paste on it, we put the fan
back down. Boom, you are upgraded, and you have the
speed of the twenty twenty four Holiday Special along with
all the AI capability. Now, if you have an older computer,
say like you know, let's say let's say you got
an Ultimate Upgrade computer ten years ago. That's our four

(13:56):
hundred and fifty dollars four hundred dollars computer that we
do in the spring. It's literally the opposite of the
holiday special. The holiday special is the biggest, the baddest,
the best of everything for a really really low price
at cost. The ultimate upgrade is how little computer can
we put in the box to make you Windows eleven compatible,
to give you the ability to do everyday tasks and

(14:18):
give you the ability to have a computing platform. That's
the ultimate upgrade. So without without crossing the line into
like Walmart territory where we're selling you something you're gonna
use for eighteen months and throw in the trash if that. So,
you know, if you bought that ultimate upgrade, you know,
ten years ago in the spring, and you brought it
in for eight hundred and fifty dollars, we can turn

(14:40):
it into Holiday special speed. That means Holiday Special processor,
new DDR five memory, new a M five motherboard, I
mean literally the only and if it's running Windows ten,
you might have to buy a Windows eleven license if
you want an upgrade, I would recommend upgrading because you
only have like nine months left to do it. But
all in all, guys, when we haven't settled on the
exact p that these core upgrades are going to be

(15:01):
available next year, throughout the year, we expect this to
be probably one of our best selling things to existing
short customers. Imagine people coming in for a maintenance checkup
and we're like, hey, you know, for only four hundred dollars,
we can basically build you into a computer that will
run Windows eleven. It's a mother board and a chip
and a little more memory, and you're good to go,

(15:22):
you know, for you know, only seven hundred dollars. We
can make it like a venture, like one of our
higher end computers. You know, for only twelve hundred dollars,
we can make it into a holiday special speed now
right now, guys. And those prices are not final. I'm
just spitballing. I was thinking about it this morning as
I was, you know, combing my hair to come into
the show today. What should we price these things at?

(15:43):
You know, I'm doing the math in my head, you know,
the stupid you know, add stuff that happens in Thor's brain. Well,
it's going to be more than a thousand dollars for
sure for the holiday special spec, which means if you're
getting it for eight to fifty right now, we're talking
twelve hundred bucks and you're getting it for eight fifty
right now, if you're thinking about doing this. So here's
the thing. Some people are really busy right now. The holiday.

(16:04):
Christmas is over for most people. Right now, New Year
is here, people are traveling, everybody's out of school. There's
a lot going on. If you don't have time to
do it now, yes, the sale ends on the thirty first,
but you don't have to have it installed into your
computer on the thirty first or before the thirty first.
We can do it anytime in the month of January
for you. We can schedule it so if this is

(16:25):
something you want to do, the service centers are open
today on Sunday from noon to five. You can call in.
You can place an order over the phone. Good to go.
If you're one of those people who don't like to
talk to you real human beings with amazing hair and
twinkles in their eyes, well you can just do it
on our website. You go to shop. Go to Shockinnovations
dot com, go to shop and specials. Under Specials you'll
find the Holiday Special laptop the Holiday Special Desktop. You'll

(16:48):
also find the Core upgrade. Look for the picture of
Noah hiding behind a motherboard. It's kind of funny. Take
a picture of this core and he holds it up
in front of his face like he's hiding. Then customers
brought him treats this week and he had to take
full face pictures. Now now there's no uh yeah, no uh.
Now there's a record that he is a real person
and not some AI entity that we created, because he's

(17:08):
got pictures with real customers and real treats. So it
works out for zero, two, five, five, eight, eleven ten.
You can get them all on the website Shrocannovations dot com.
Click on shop, click on specials. Go there. You're good
to go. Meanwhile, if you're watching the show right now
at Facebook dot com slash Shrock Innovations, I want to
welcome you. We are broadcasting live there. If you could
please like and share the program. If you're watching on

(17:28):
any of the podcasting services, including YouTube Rumble, please please
click the like button, Please subscribe, ring the notification bell
do all the things. It helps us spread the word
to other people about Shrock Innovations, and I really appreciate
you taking the time to do that for us. All Right,
so we went through all the dates, we went through
all the program notes, we did all the things. It's
time to take a break. So we're gonna take a

(17:50):
quick break. But when we come back. I started doing
this deep dive on AI agents, and I know it
sounds incredibly interesting, Like what is an AI agent? I'm
gonna tell you exactly what it is and exactly what
it can do and how it can do it. What
do you have to have to make an AI agent?
Wouldn't that be handy if you had someone to do
some repetitive digital tasks for you just as a consumer?

(18:11):
Could be kind of interesting. We're going to tell you
about it coming up next on Compute.

Speaker 4 (18:14):
This Shock Innovations solid state laptops are engineered locally for
speed and reliability you just can't get from the major
national brands. Each of our laptops starts off with an
a Zeus chassis. We remove the stock drives and memory
and upgrade them with higher performing components. This then locks
the full potential of the laptop, making the unit up

(18:35):
to twenty five percent faster. This is why Shock solid
state laptops last so much longer than the competition. If
your laptop starts out twenty five percent faster, that means
over time, it doesn't slow down nearly as fast.

Speaker 5 (18:49):
Today's fragile computers need maintenance more than ever. Your computer
needs a maintenance check up every six months to last
beyond it's eighteen month expected lifespan.

Speaker 4 (18:58):
When your computer has a warrant and you have a problem,
don't call the manufacturers for help. Call Shrock Innovations. Shrock
will contact HP, Dell, a Zeus, Samsung, or any other
manufacturer to arrange a warranty repair at no cost to you.
We know how these companies work. We know the loopholes
and the tricks to get your system repaired under warranty

(19:20):
as quickly as possible. Even so manufacturers can take up
to twenty one days to fix your computer. We'll give
you the option of a fast local repair in one
of our service centers, or provide you with a loner
laptop to use while you wait. We can even back
up your data before we ship your computer, just in
case the warranty fix includes a hard drive wipe. Throck

(19:40):
tests your computer when it comes back from repair to
ensure the problem was solved properly and all of your
hardware works like new. Here's a reason Shrock Innovations is
consistently voted the best in town. Whenever you need help,
wherever you need it. T Trock Innovations makes your computer
work for you.

Speaker 2 (20:03):
All righty folks, welcome back in second segment of the
final program of Compute This Now this week. Last last week, guys,
we had so many callers on the show that I
could not get to them all, and so I actually
cut one content block out of the show this week
so we could get more callers in. And we've got
like radio silence four zero two five five eight eleven ten.
You know, if you want to call outside the metro

(20:23):
area eight eight eight two five zero two zero nine
to one, And you know what's gonna happen is like,
no one's gonna call this week, and then I'm gonna
be like, hmm interesting. So we're we have this program
announcement from now on. Compute This ends at the bottom
of the hour because everybody waits until five minutes before
the end of the show to call. So if we
tell everybody that the show will end in like four minutes,

(20:45):
they're gonna start calling right now, and then we can
take all the calls for the next half hour. It'll
be amazing. So four zero two five five eight eleven ten. See,
this is when you become a father, You get you
learn these psychology tricks it works, you know, five more
minutes for bedtime, and you realize kids don't have an
internal CLAWU oh time for bed Has it been five
minutes already?

Speaker 6 (21:03):
Dad?

Speaker 2 (21:04):
Yep, sure, has kid all right? Four zero two five
five eight eleven ten eight eight eight two five zero
two zero nine one. So I started doing this deep
dive on AI agents because you know, you're thinking about
the new year. You're thinking about if you own a company,
you're thinking about, you know, what do we want to
do next year? What are our goals? You know at
the end of the year. And some people really think

(21:25):
this is great, and some people get like a visceral
negative reaction to this when I tell people this. But
every year, my wife and I sit down at the
end of the year and we kind of do a
year in review like what went well? What could have
gone better? Uh, what challenges did we face? What was expected?
What was unexpected? You know, in other words, just kind
of like how did everything go? And then we talk

(21:46):
about what we want to accomplish in the next year,
like do we want to take a vacation, do we
want to you know, what do we want to work
on on ourselves? What do we want to work on
our marriage, like how do we want to work on that?
Not just generic stuff but very specific things like how
can we what can we do? You know, what are
some things that you know, how can we be better
parents to our kids? What are some things we want
to make a goal of doing, like one unique thing

(22:08):
every month? Like right now, there's the Sonic the Hedgehog
movie is out, and my daughter is just like Sonic
the Hedgehog. We go see it, and I'm I have
less than no desire to go see Sonic the Hedgehog.
I won't understand any of the references because this is
apparently like Sonic the Hedgehog, you know, number fifty seven
or something. I haven't seen the other fifty six, so

(22:29):
I have no idea. Like there's a dude with a mustache.
I think he used to be a bad guy, but
now he's a good guy. I don't understand he didn't
have a mustache, and then there's a magical happens and
he gets his mustash back, like Mario. I don't know.
So anyway, Uh, it's gonna be it's gonna you know,
what can we do as parents? We do this end
of the year review just to you know figure that out.
So a lot of times when you talk to other
entrepreneurs or people who own companies, they do the same

(22:51):
thing with their business. What could we have done better
this last year? What could we have done to to
provide better service to to you know, you've hired, better
financial results to you know, create a more positive place
for our employees to work. There's a lot of different
ways you can look at that. So I said, what
are some of the ways that Shock's a service company?

(23:12):
What are some of the things that we could do
to improve our service? And I'm gonna tell you a story,
and I hit Alfonso with this one. And Alfonso, you know,
he's a thor. This is a company with thousands of
locations and national franchise and you can't compare Shrock Innovation
Systems to a national franchise chain. And I'm like, you know,
one thing I learned looking at Elon and Trump and

(23:34):
all the presidential campaign and everything else, is you can
do big things. You just have to look at them
and say we're going to do it, and then you
figure it out piece by piece by piece. So we
are going to do these big things, and we're going
to figure it out piece by piece by piece. There
you go. Well, I went to a tire I went
to Tires Plus, and the process, the service process was

(23:55):
so refined, so digitally integrated. There was a verbal communication.
There were still phone call there was still a person
at the counter talking to me, but everything was back
with digital communication as well, so there was no opportunity
for me to misunderstand the quote I had it in writing.
There was no op. I mean when I paid for it.
They didn't give me a piece of paper at the
end with my receipts stable to it or something, your
receipts in your email, sir, there you go. Some people

(24:17):
like that, some people done. I'm sure if I would
have said something, they could have printed me a receipt,
but I didn't care. It was great if I didn't
want to talk to anybody, I didn't have to talk
to anybody throughout the repair process. All the recommendations were
right there in the online tap on the ones you
want click submit. There you go, You're done, or I
can call back, or then they called me as well,
with the same information that was in the email, just

(24:38):
to make sure that they were delivering the message to
me in the way that I wanted it, and I thought,
my goodness, like we do all the personal stuff, we do,
all the calling, we do, all the communicating, but especially
as younger people enter the demographic that's a typical short customer.
We don't have a ton of eighteen year olds in
our demographic. Okay, we don't have a ton of hardcore

(24:58):
gamers in our demographic. We tend to skew toward a
forty plus demographic because we're a service company. People who
are younger than forty typically don't have the money to
pay for service people who are over forty. I've been
around long enough to understand sometimes having somebody around that
knows exactly what they're doing saves a lot of time
and money in the long run. So it's just a
it's a life experience thing. So we target that forty

(25:19):
plus demographic. Well, every year people turn forty, right, and now,
the people who are turning forty, they're younger than me.
And when they're turning forty, they're people that are they're millennials.
They grew up with the technology. They don't remember a
time before the Internet. When I told my six year
old son that I was alive before there was Google,

(25:40):
you would have thought. I told him I was Jesus
Christ myself. Like literally, He's jaw hit the floor. He said, what, like, yeah, son,
that's thanks kid. I feel so young now. So do
you tell them about Dogpile and Alta Vista and some
of those old old search engines. He's six. I didn't
go there, you know. You know, let me tell you

(26:02):
about napster. Son. I didn't tell them about stealing music
on the Internet and downloading MP three's and ripping MP
three's and yeah, oh man, the things we've seen, folks,
the things we have seen. So I do this deep
dive on AI agents. How can we provide better service?
How can I have those tire plus systems for show
innovations that are so eat beautifully and seamlessly integrated that

(26:24):
it's not duplicative communication. It's just communicating the way you
want us to communicate with you, which may have changed
since I was young. You know, some people don't want
to talk to people anymore. They just would you please
stop calling me and send me a freaking text message? Please?
And you know, okay, we can do that. You know. So,
an AI agent is basically just a program. Sometimes it's

(26:46):
helpful to think about like a person you know not
or like an entity. But it's really just a program
that has trained with specific knowledge to accomplish specific tasks.
So how do you train an agent? Well, you can
sit down and do it experientially, Like let's have a conversation.
So when you have a conversation with chat gpt, every

(27:07):
time you talk to it, when you're signed into your account,
of course it learns more about you and what you're
looking for. You know, I realize at one point, whenever
you ask chat GPT to write something, at the last
paragraph always says in conclusion, comma, and then there's the conclusion.
So if it was like a giveaway, I'm like, well,
if I'm going to use this to write stuff, I
don't want people to know I use chat GPT to
write it. So chat GPT, please, in the last paragraph

(27:28):
of everything you type, do not say in conclusion. Just
give me the conclusion. And it said okay, And now
I've never seen those words again. Just like if you
were talking to a subordinate or an employee and you said,
you know, when you talk to a customer, you have
to say goodbye on the phone. You can't just say
okay anything else. I can do for you. Okay, click.
You know you have calls have an ending, and this

(27:49):
is something new to some people in the millennial and
younger generation because you know, they don't have it. They
just end the call. Sometimes they do FaceTime. Have you
ever seen a kid do this? Say they do a
FaceTime call, but then they just set the phone on
the table and it's pointed at the ceiling, and it's
they're just on a it's a phone call. They're just
doing audio only essentially, but there's a video component that's
not being used. It's really weird, weird out. If you

(28:09):
have a video component, you should look at the camera, right,
But now you can't do anything else while you're talking then,
so just turn on FaceTime and leave it set on
the table. I guess I don't know. So how can
you train this AI agent? You can do it experientially,
or you can use things like your emails. Think about
that if you have an outlook like a version of Outlook,
or if you use the same Gmail account for you know, decades,

(28:30):
think about all the email content, all the send to items,
all the received items, all the archived items. If you
gave an AI agent the ability to read everything you've
ever written in an email, going back decades. It's going
to learn your writing style. It's going to learn your tone,
it's going to learn the types and the kinds of
words that you tend to use, the grade level of
your writing on average, it will be able to approximate

(28:51):
you pretty closely. And this is how Google is able
to do predictive email writing for you. If you ever
using Gmail and it tries to guess what you're going
to type next, that's how they do it. But this
is on steroids. This is like with with a chat
GPT engine behind it. Videos that's another one. If you're
a podcast or if you do videos, if you have
a YouTube channel, you're a creator, or maybe you do

(29:11):
a podcast every frig in week, sometimes too, sometimes TV
and you have all these videos saved somewhere. Well, guess what.
Your AI agent can go through all the videos and
it can learn your mannerisms, the way you pause when
you speak, the facial expressions you use to convey emotion,

(29:32):
how your voice inflection changes as you're doing different things,
the context of all those things. Then it can better
approximate your tone or even clone your visual appearance. Not
that you want to do that, but it could, it
can do that. Now. The other thing, the other big
one for business is business data. So if you're a

(29:53):
company and you've been around for twenty six, twenty seven years,
you have a lot of customer data. You've got names,
email address as, purchase histories invoices, payment types, like all
these things that all businesses have to keep, you know,
for audits and records and things like that. But if
you give an AI agent access to all of that
to analyze it all, now I could suddenly say, AI agent,

(30:17):
how many of my customers have modular desktops that would
qualify for a Core upgrade sale? Oh, and then can
we create a custom message for each of these clients that,
based on their own history with Shrock, would give them
a discount on a core upgrade. And then I don't

(30:41):
want to send all the emails at once. Let's let's
because we can't handle that kind of volume. So why
don't we Why don't we send you know, X number
of messages per day? And then you can also handle
responding to questions about specifications, products things like that. And
I can give you all the data from our website
where we have the products listed and you can reply
with all of the information, and if there's a question

(31:02):
you don't understand, you can forward it to me and
then I can give you the answer to forward to
the customer. And then now this AI agent, just like
an employee, has been trained on that answer. Had to
customer email me the other day, can you send me
the technical details on the motherboard that you use in
the AI upgrade or the Holiday special AI upgrade? Sure?
I mean I sent them sent them a link to
the manufacturer's website. Never had anybody ask me for that before.

(31:24):
Would my AI agent know to do that? No, it
wouldn't until it asked me, and then I shared that information,
and now it would know forever. So literally, the longer
you use the agent in a customer service environment, the
better it gets. So this allows an AI agent to
go through repetitive tasks. It can go through all Shock
customers to determine which one needs a cor upgrade. Like

(31:44):
I mentioned, it can process SOFO data to protect customers
that are subscribing to Shock's sofo's product even faster. So imagine,
for example, that you're you're trying to do a remote
connection and sofos is blocking it because for your safety,
it blocks remote connections, and maybe we you know, create
an interface that allows you to, you know, rather than
talk to a human in the service center to basically

(32:06):
lift that restriction for twenty four hours, allows you to
do that programmatically, but also has the brains behind it,
just like a Shock employee would that if you're trying
to do something silly, it's gonna say, yeah you sure.
I mean, you're the boss, but you know if are
you sure you want to go buy the money pack
gift card from Walgreens and send it to this guy
on the internet to fix your computer because it's infected

(32:26):
with the virus and the monitor that's probably not true.
Ninety nine percent chance that's not true. You have sofos,
you have a warranty with Shock to fix it for free.
No need to buy a money pack card. Are you
sure you don't want us to take a look at it? Now?
Imagine if rather than waiting for a human answer the phone,
you're just like, oh, I'm just gonna go here and
click this button to lift this restriction, and it says, okay,

(32:48):
why do you want to lift the restriction? You tell
it what's going on, and it says, are you sure
you want to do that. That sounds like a scam,
But it has the brains to understand that that sounds
like a scam. So I'm not talking about replacing the humans.
I'm talking about automating the repetitive task. We get these
calls every day, guys, every single day. Automatically respond to
simple emails about shop locations and hours. Are you open up?

(33:10):
What time do you close? On Christmas Eve? By the way,
on Monday, we're going to be closing early. We'll also
be closing early on Tuesday because it's New Year's Eve. Monday,
we're closing early in all the shops because it's our
company Christmas party, and then Tuesday is Christmas Eve, so
we're going to be closing earlier those days as well.
Just quick heads up there. I was supposed to mention
that at the top of the show. So you can
build a whole processing environment to train this AI agent.

(33:32):
You can spend thousands of dollars tens of thousands of
dollars networking computers or graphics cards together to build a
big enough brain to train your AI agent, or you
can purchase it from an online service for about eight
dollars a month. What's the difference. Well, eight bucks a
month is a lot cheaper. It means that anybody can
do it. There is a question on who owns the
data that you train the AI agent with. That's if

(33:55):
you do your own training on your own equipment, you
own the data. No perfect privacy. If you use somebody
else's service, you obviously have to upload all of your
data to their service. There's a question there. So there
is some concerns that businesses have to think about specifically.
But if you're just looking to do this as a hobby,
eight dollars a month, guys, that's all it costs. And
there's dozens and dozens and dozens of services out there

(34:17):
that do this. No code required, literally drag and drop,
so you don't even have to be a code or
you don't have to learn Python, you don't have to
do anything like that. Now, the odds that you're going
to interact with one of these AI agents in twenty
twenty five are nearly one hundred percent. You are going
to be assisted by directly by an AI agent, or

(34:40):
you're going to be assisted by a human that is
equipped with several AI agents to make their job easier.
Imagine if you call your insurance agent to put a
new policy on a vehicle, and you know I have
the ven number. You type all that in and then
you know, okay, create the policy. What do you want
your deductibles to be? What if you had an AI
agent that just did all that, or you created the

(35:01):
deductibles based on what you had on your other vehicles
and then had the agent confirm, like, do you want
to keep the deductible? You know you want to keep
a thousand dollars deductible in your house? Do you want
to do this? Do you want the You know you
used to have rider for this, this, and this. Do
you still have those things? Do you still want those riders?
But the AI agent put it all together for you. Now,
what this allows me to do from a service perspective

(35:24):
is it makes training my people a lot easier because
the computers can tell them what to do, and then
over time they learn what to do from the system.
But it's like having a trainer with you all the time,
showing you what to do. Imagine how good the Husker
Special Teams unit could be if they had an AI
agent standing with them saying do not let the other
team score nine points on special teams in a bowl game.

(35:46):
That's not a good thing, you know, Imagine how good
we could be simple AI repetitive tasks. It's a kick.
What's more repetitive than a point after? Like the AI
agent can't kick it for you, but stand right next
to you'd say, put your foot on the ball, Send
the ball directly in front of you, watch out for hands.
Hands are bad. And then if somebody gets the ball,

(36:09):
please don't let them run all the way back for
two points four zero two five, five, eight eleven ten
too soon eight eight eight two five zero two zero nine.
Want get to take a break here, guys when we
come back, Julia, Kathy, Bonnie, Margaret. You have all answered
the call by making a call, and we'll take your
call coming up next on compute this.

Speaker 4 (36:27):
Everyone has experienced some form of data loss or know
someone who has. It's unfortunate, but sometimes the technology we
rely on simply fails. And the last question you want
to hear at that time is you have a backup
right when you're a hard drive, memory card, backup drive
or flash drive fails, you turn to the data recovery
experts at Shruck Innovations to get those pictures songs and

(36:50):
memories back. You know, not all data recovery companies are
the same. Having the right tools and knowledge to get
the job done right on the first attempt makes all
the difference between lean a successful recovery and the permanent
loss of your important data. Sometimes you only get one
shot at a successful recovery. That's why Shrock has invested
in top of the line recovery imagers, a Class one

(37:12):
hundred clean environment, over ten thousand dollar components, and a
staff of recovery engineers that are the best in the business.
Shrock has a ninety six percent recovery rate getting data
back from failed devices. When the unthinkable happens and you
need your data back, turn to the experts at Shrock
Innovations for professional and affordable data recovery services.

Speaker 5 (37:33):
Shock Innovations can't tele important technicians to you, but online
help is only a click away with the Shock Desk.
Subscribe today and get unlimited help whenever you need it.

Speaker 4 (37:43):
Laptops are subjected to some of the most stressful computing
situations imaginable. They get dropped, stepped on, flap shut and
pushed until the battery dies. Sometimes your laptop works hard
for you, so when it has a problem, take it
to the laptop experts at Shrock Innovations. SHROC has four
convenience service centers in Nebraska and Iowa with more than

(38:04):
one hundred total bench spots to get your technology up
and running again. Shrock has the largest supply of replacement
components in stock, and we fix more laptops than any
other nearby repair center. Why wait weeks to get your
computer fixed when Shrock can diagnose the problem, provide you
with a friendly and accurate estimate, and fix it usually
in two days or less. Remember, if you have never

(38:25):
been into our service centers before, new customers get their
first hour of labor free. So the next time your
laptop screen gets cracked, the keys pop off your keyboard,
or your two year old decides a glass of milk
is exactly what your laptop needs to cool off, take
it to Shrock and let your local laptop repair experts
get it back in top shape again.

Speaker 2 (38:49):
It's kind of funny, guys, like, I'm listening to the
commercials here during the break and I'm like, this week,
we had a customer bring in a micro SD card
that his daughter had taken a bunch of pictures on
a tree, you know, like you know, once in a
lifetime kind of trip. And then her little brother decided
when when you know, she got home, that he needed
a camera card to take pictures of himself bouncing on

(39:09):
a trampoline, which sounds like a very little brother thing
to do.

Speaker 4 (39:12):
Right.

Speaker 2 (39:12):
They're all blurry, they're all motion pictures, like too low light.
And yeah, he just wiped her card and started taking
pictures on it and we got we got like half
of those pictures back for her, So that was pretty
I was like, oh, yeah, that happened this week. And
then like the glass of milk in the computer. We
literally had a MacBook in the Pavilion service center this
week that somebody spilled their drink and the keyboard. So
I mean, this stuff really happens. These commercials are based

(39:33):
on real life scenarios that we see every day at
Shrock Innovations. And I don't mention this nearly enough, but
if you're new to the program and you've never heard
us before, keep in mind, you know, how do you
advertise for computer repair? It's like asking how do you
advertise for a plumber or an electrician, Like you don't
need them till you need them, and then when you

(39:53):
need them, you need it quick, you want it fast, right,
so keep us top of mind. That's what it's called
top of mind advertising. So that way, when you think,
oh my gosh, I need an electrician, you're like, I
know who to call, or I need a plumber, I
know who to call, or I need a computer repair company,
I know who to call. Because Shock Innovations gives the
first hour of labor free to new customers. That gets
you in the door. Let you try out our service,

(40:15):
get a feel for who we are and how we
do things. If we can fix your problem in that
first hour, then the whole repair is free. If we
need to buy parts, obviously, well then the parts cost money.
And if there's additional labor, like a MacBook takes a
little bit longer to work on than a PC, then
there might be some extra labor. But you know that
going into it. And if you decide not to move forward,
you don't have to pay anything for the diagnosis because
it was all covered under the first hour. So it's

(40:36):
pretty cool stuff. If you've never been into a Shock
service center before, All right, let's jump into those phones
real quick. Julia, Welcome to the program. How can I
help you on compute this today? Good morning, Good morning.

Speaker 6 (40:46):
I have a Shock computer with an extended warranty, YEP,
is there any adjustment warranty wise if I do the
eight hundred and fifty dollars core upgrade.

Speaker 2 (40:55):
Great question. It's the same computer, same shock tag, same asset.
It is the same core computer. We're just changing out
some of the parts. So the parts that we put
in the computer will always have a one year warranty.
So your motherboard, processor, memory, all that stuff will have
a brand new one year warranty on it. Just a
replacement warranty essentially, if you have a warranty on the
overall computer as a whole, which I recommend if you

(41:17):
get a corre upgrade, especially on an older computer. We're
using the same power supply, we're using the same hard drive,
you know, we're using the same fans, So you definitely
want to keep it under warranty. But the nice thing
about our warranties is if your warranty expires and you
don't use it, we refund the money back to you
that you paid for it. So, for example, if you

(41:38):
purchased an extended warranty for one hundred and twenty five
bucks when you bought the computer, and then you don't
end up using it, rather than just being like, you know,
playing the warranty roulette game and saying, well, shoot, I
shouldn't have bought that, kind of like a car warranty. Instead,
we give it back to you in the form of
a store credit in your Shock account. We even call
you and tell you, hey, we might owe you money.
Call us back, and then when you call back, we say, well,

(41:58):
we owe you money, so we're gonna put it in
Shock account. Is there anything you want to spend this
money on? Perhaps you'd like to use it to buy
another warranty, And so customers will essentially use that money
over and over and over to continually keep their computer
under warranty so that when they do have a problem
like a glass of milk or a data recovery or something,
you know, they've got a warranty on the hardware so
that they can get it fixed for free. And then

(42:21):
but if you've ever you know, one hundred and twenty
five bucks for a year warranty versus one hundred and
forty dollars an hour for labor, So you can do
the math on that, and you can figure out that
no matter what breaks, you're gonna save just a boatload
of money if you've got that warranty. So your warranty
still is applicable, it's not. It doesn't get used or
anything by the upgrade. It continues on just like always,

(42:42):
and at the end, just like always, if you don't
use it, you will get that money refunded back to
you again at the end, and you can choose to
either buy another warranty or use it for a sofas renewal,
or just sit on it and decide you want to
do something with it later. We've had people take their
shock account money and use it toward a core upgrade. Actually,
so it's kind of a neat thing to see.

Speaker 6 (43:00):
Okay, thank you, that was a very comprehensive answer.

Speaker 2 (43:02):
Hey, thank you for hanging on the line, Julie. I
appreciate your calling and have a happy new year.

Speaker 6 (43:06):
You do.

Speaker 2 (43:06):
Thank you all right, Kathy, welcome to the program. How
can I help you and compute this today?

Speaker 7 (43:12):
I have a question concerning using the Holiday laptop with
a docking station. Yes, what I've noticed that even though
the Holiday Laptop has the Ethernet connection available in the
actual machine, itself. It won't recognize the Ethernet on a
docking station. So if I connect the laptop to a

(43:35):
docking station that has the Ethernet, I can't get my
Internet connection through the docking station. I have to directly
connect the land cable to the Holiday laptop. And I
was wondering, is there a simple setting to change that?
Or do I always have to direct connect?

Speaker 2 (43:53):
No, you shouldn't have to. In fact, like right now
doing the show streaming it right now at Facebook dot
com slash Rock Innovations, I'm on a do docking station
essentially with a Holiday Special laptop that's many years older
than the one you have. I think this is like
a twenty nineteen model here. I'm like, why do I
have the old Holiday Special laptop?

Speaker 3 (44:10):
Case?

Speaker 2 (44:10):
Shouldn't I have the newest one? Come on, I don't
need AI to do the radio show. Then I wouldn't
need me at all. I could just turn on the computer,
have it do the radio show, right my AI agent.
But no, so you shouldn't that should it should work
through the docking station. There's something there's a driver, there's
something going weird there. Now the trick is normally I'd
say let's just get connected over the shock desk and

(44:30):
take a look at this. But that's an Internet based connection,
and so the challenge is we would want you to
have be plugged into the docking station, but you can't
get Internet when you're plugged into the docking station. So
for this one, we probably will have to see it
in the service center with the docking station so that
we can hook up the docking station with the ethernet
to the docking station and figure out there's got to
be a driver for the chipset for the cause. Essentially,

(44:53):
that docking station just has its own Ethernet adapter in it.
It's a second Ethernet adapter, so in theory you could
have two on the computer at the same time if
you really wanted to. So there's something that's just not
working right. Normally, those install without any kind of you know,
driver problems or anything like when I plug mine in,
it just works. I didn't have to do anything fancy.

(45:13):
Yours should just work too, So something is a little
weird here. We're going to make sure that the connection
is not disabled, because if it was disabled for some reason,
even if you unplug the device and plug it back
in the computer remembers that it's disabled. So it could
be something as simple as it's turned off and we
just have to turn it back on. But to do that,
we probably need to see it in the service center.
And I don't want to promise you that we can

(45:34):
do it while you wait, because one of the things
we're always teaching our new guys is you never make
a promise that somebody else has to deliver on because
number One, they don't know about the promise. Number Two,
that's not cool. You don't know what their day looks like.
You bring it in. I'm sure we can look at
it while you wait. We can even bring you some
We'll send someone out the Starbucks get you a coffee
while you're waiting. It'll be great. I can't promise that,

(45:55):
but what I can promise you is we'll get it
done real quick for you, and it'll be a priority
on the bench.

Speaker 4 (46:00):
I thank you.

Speaker 7 (46:00):
I didn't know if it was something simple or if
I needed to bring it in.

Speaker 2 (46:03):
I appreciate that ninety nine percent it's probably something simple,
but yes, we need you to bring it in, just
because connecting to the internet over it is problematic when
you know there's no internet connection. Right, all right, Hey,
thank you for the call, Kathy. I appreciate it, all right,
thank you for your time. Hey, no worries. Happy New
Year for zero two five five eight eleven ten or
eight eight eight two five zero two zero nine one.

(46:24):
We're gonna take a quick break. Guys. When we come back,
we have Bonnie Margaret Winston your calls. Also, why is
Trump trying to delay the TikTok ban? I thought he
was all about the TikTok ban. It was like a
signature thing in his last administration. But now he's like
not so sure about this. What's going on? What changed
his mind? Why does he want the delay? We're going

(46:46):
to tell you what's going on. Coming up next on
compute this.

Speaker 1 (46:48):
Remember the good old days when virus detection worked like
where's Waldo? Spot the virus and the striped shirt and
you win. Today's infections are changing hourly to avoid detection
and use social engineering to trick you into making mistakes.
Using yesterday's security to defend against today's threats is like
using leeches to stop an infection. It just doesn't work.

(47:11):
We recommend sophos intercept X antivirus backed by shocks virus
free guarantee. Sofos uses the power of AI to detect
the patterns of a virus attack and responds with Shrock's
custom actions that stop it fast. With Sofos on your PC, Mac, Android,
or iOS device, you get the state of the art
protection you need to defend against the most advanced attacks

(47:34):
out there. In fact, if your device gets a virus
while running sofos antivirus, Shock will remove it for free,
guaranteed it hasn't happened yet and we intend to keep
it that way. Ditch your dad's anti virus and keep
your device, data and identities safe with Sofos and Shock innovations.

Speaker 2 (47:53):
If you can.

Speaker 5 (47:54):
Dream it, Shock Interactives website developers can make it happen.
Refresh your website, automate sales and marketing, and grow your
business today with Shock Interactive.

Speaker 4 (48:03):
You know your computer needs modern antivirus, and you know
using a VPN helps protect your identity online, But did
you know that all of that protection could be useless
if you're running outdated programs. We all run common free
software like Adobe, Reader, Dropbox, Firefox, and Chrome every day.
There are critical security updates for these common programs that

(48:24):
don't get automatically installed for up to two weeks. That's
an eternity in today's world. That's why Shrock created Secure Updata.
Secure Update checks for and installs these critical updates every
eight hours, boosting your antivirus by closing off attack vectors
before they can be used to penetrate your computer. Go
to secureupdater dot com and try it for free. We

(48:45):
are so confident in our product we don't even ask
for a credit card to start the trial. Go to
secure updater dot com today and start your fourteen day
trial and enjoy having the peace of mind that your
software is being updated quickly and safely. You will be
shocked at the number of programs that are out of
date on your PC right now. Get your fourteen day
pre trial at secure update dot com.

Speaker 2 (49:12):
It gets me every week. Every week. See when something
is terribly wrong with the feed or something the lovely
Kimberly will text me. My phone will go buzz buzz
because you know you don't keep your phone on audible
alert during a radio show. That's stupid, and so my
phone's like buzz buzz and it's like nope. At eight o'clock,
my phone wakes up Essentially, it keeps all notifications salient
until eight am, and then every notification that came through

(49:35):
from ten o'clock the previous night until seven thirty in
the morning comes through at one time and goes buzz buzz.
So there's nothing important, there's nothing wrong, there's nothing broken.
So I just tell you about that. Four zero two, five, five,
eight eleven ten. See, this is why we have the aftershock,
so that things like that don't leak out during the
show and waste valuable broadcast time. Well, we could be
doing things like answering Bonnie's question. Bonnie, welcome to the program.

(49:58):
How can I help you on compute this today?

Speaker 3 (50:00):
Yes, I just want to praise one of your new employees.

Speaker 2 (50:04):
Oh yeah, yeah.

Speaker 3 (50:06):
I'm an old lady who no longer drives, so I
sure appreciate this service that you have to pick up
the computer. He brought it back, and my request was,
even though I had set up my new computer so
I could put paper something on, it would print from
the computer, not the computer, just the printer. I couldn't
get it to print from the computer. Okay, he came.

(50:27):
At first I thought maybe he'd been here before, but
then he took the time, and then I thought, well,
maybe he's a new employee because he was having just
a little bit of difficulty setting it up. But he
did get it set up so I could now use
all the services on my new printer print scan And

(50:47):
I just want to praise him and hope you keep
him around.

Speaker 2 (50:50):
Well, thank you, Bonnie. This should be Noah's third accolade
in a seven day period. He got a call out
and radio show last week, which I mean he's been around.
He's a new employee, he's been around for about a month.
The funny thing was, I was talking to him the
other day and I'm like, so, now that you've been
here for like a couple of weeks, no And He's
like a couple of weeks, It's like I've been here

(51:11):
for like a month. I'm like, Noah, it just it
doesn't feel like that long time flies when you're having fun.
I feel like such a such a slub for not
knowing how long my employees have been here, Marissa. I
need a report. I need to know how long all
my employees have been here. Holy cal A Fonso has
been with us for nine years. You got to be
kidding me. But then anyway, you know, I is just
doing an amazing job and we love having him in
the Paplion service center. It's kind of funny because you know,

(51:34):
he's very I'm not I don't mean this in a
bad way at all, but you know, some people try
to make themselves sound fancier or sound sound like they're
more knowledgeable by using bigger, more impressive words. Noah is
the opposite of that. He has all the confidence and
capabilities and he's just not a bragger. Like yeah, on

(51:56):
the other day, I heard him on the phone and
he's like, well, this customer was in a hurry, like
I need my computer back, like right away. And Noah's like, well,
he didn't know about the with an asap deal. We're
for fifty dollars extra. We will move you to the
front of the queue so that you go on the
bench before everybody else it's in line. And so essentially
he's like, well, for only fifty bucks, for only fifty dollars,

(52:17):
you can say bucks, It's okay, you know, you don't
have to be fancy. But yeah, so anyway, he's just
he is just one of those real people that you
meet in the world, like real real people, and it's
so refreshing to work with him, and I'm really glad
that he was able to take care.

Speaker 6 (52:31):
Of your printer, Bonnie, I am too.

Speaker 2 (52:33):
So all right, hey, thank you for the call. I
really appreciate it. All right. Four zero two five five,
eight eleven ten. What is going on with this Trump
TikTok ban delay thing? So back, you know, when Trump's
first administration, Trump was all about banning TikTok, and the
big fear was that TikTok could manipulate the election environment.

(52:55):
They could control what you see on your screens through
the algorithm, showing you one thing about the other, showing
you misinformation, making you believe things that aren't true, et cetera. Well,
now all of a sudden, Trump's gotten too socially. He's
got his own social media company. He doesn't like Facebook,
as Facebook banned him for a while. But now you know,
Zuckerberg's eating over at mar A Lago and enjoying the

(53:15):
lobster or whatever. So what is going on? Here's the
thing Trump used TikTok in his campaign. Trump understands that
there's an entire generation of Americans and an entire creator
economy focused on TikTok. One of the things you don't
want to do to that right before you're trying to
know Hump, the economy full of gas is blow it up.

(53:36):
So he's going to try to negotiate some kind of
solution to this rather than have the courts to it,
and that's why he wants the delay. Bonnie, congratulations, you're
the winner of the twenty five dollars Shock Innovations Gift certificate.
Margaret Winston, stay on the line. We'll see you next year.