Compute This 3-16-2025

Episode Transcript

Speaker 1 (00:01):
Shrock Innovations presents the midwest number one independent computer repair
company with service centers and Lincoln oah Maha a billion
des Moines and across the country via the Shrock Desk.
This is compute This.

Speaker 2 (00:15):
Good morning, folks, and welcome in to compute this. My
name is Thora Schrock. I'm the owner of the Shrock
Innovations computer company. Where we fix computers, We maintenance computers,
we build websites. We take care of businesses and their
IT stuff. I mean, we don't actually do your business
for you. Like, if you're having a business problem, you
still have to fix your own business problem. But if
you're having a business IT problem, yeah, we're going to

(00:38):
save you fifty percent on your budget. And that's kind
of saving a business problem, isn't it. Shock business is
pretty amazing in the stuff it's been doing in the
local community. Lots of people coming on board with Shrock.
You know, we've had a few different sales people that
have come to us and said, you know, kick the
tires a little bit and you know, not a great
fit for one reason or another. So we just kind
of said, you know, we'll just sit back and we said,
you know, if you if you want to refer people

(00:59):
to us, we'll give you a finder's fee for every
endpoint you refer. And everyone's been like, really you'll do that,
And I'm like, oh, wait a minute, are we doing
something we shouldn't be doing? Like if people get so
super excited too quickly, you kind of wonder. But at
Shock we handle anything that touches technology. I mean, we
service a bitcoin mine and Beatrice. It sounds like a
bar joke, doesn't it. So two guys walk into a

(01:22):
bitcoin mine and Beatrice. You know what happens next, The
miners go down. But anyway, so for zero two, five, five,
eight eleven ten is the number if you want to
join us on the program this morning. We are live
in local today. If you're outside the metro area eight
eight eight two five zero two zero nine to one,
you can call on our dime if you did miss

(01:42):
the show last week. They are available at Schrock Innovations
dot com. We're going to be dropping that url a
lot today because there's a lot of reasons for you
to go there. You may have received a text message
actually from us yesterday that was telling you that the
maintenance checkup sale is going on right now. You received
a message from us if if you have a computer
in our database that indicates it hasn't had maintenance in

(02:04):
the last twelve months, you're supposed to get it every
six So we didn't even push the text message out
to me. We sent like fifteen thousand text messages. And
you know, we have twenty six thousand households with multiple
assets in our database. So we just sent out the
messages to people who are, you know, behind. You could
be behind because you don't have the computer anymore and
we just don't know it. That's cool whatever, you know,

(02:24):
we tried to keep it as unobtrusive as possible. We
don't want to call you, we don't want to leave
you a voicemail. You know. We just said, let's send
a text message and call it good. So we sent
one text message to everybody. That's all we're going to send.
But if you receive the text message, it's because you
it's a legit message, by the way, and it's because
you have an asset that needs maintenance at Shrock. So

(02:45):
if you missed last week's program, it's up at Shrock
Innovations dot com. If you need to buy a certificate
for the maintenance checkup sale going on you just you
can also go to shroc Innovations dot com and click
on shop and specials and you can find those right Therefore,
you can pick that up on the website. Those certificates
are good time in the next six months, so it's
you can come on out now. The turnaround times are
great in all the service centers right now. Everybody's keeping

(03:07):
up really well with the sale this time. If you
wanted to take advantage of the sale, but you just
don't have the time or it's not a good time
for you to bring the computer out now or before
the end of the month, you can grab a certificate.
Then when you're going on family vacation or something, or
you're going to be out of town, you can drop
the computer off before you go, and then by the
time you get back, it's all maintenance and tuned up
and ready to go for you and your family. So

(03:29):
last week, if you missed the program, we did we
quite a bit. Actually, we told you about how some
of the China tariffs are impacting PC component prices. And
this is always a two edge thing to talk about
because if you talk about tariffs and how it's causing
price increases, Well, you must be anti MAGA. And if
you talk about you know how manufacturers are just going

(03:51):
to absorb the prices and consumers aren't going to see
any pain, well then you're pro MAGA, and so you
can't win for losing. So all I'm trying to do, guys,
is I tell you exactly what what's we're experiencing at Shock.
What we're experiencing at Shock right now is a twenty
percent increase in the cost of some components that is
directly tied to the China tariffs. It's like the price
is going up ten percent because of the Trump tariff,

(04:12):
is what we were told. Now, will the Chinese manufacturers
eventually absorb that? Quite possibly? They're not going to do
it right away though, same thing with Walmart. Walmart went
to China and said, hey, Chinese suppliers, we're going to
need you to lower cost by twenty percent to counter
these tariffs, or we're going to take our business to
the Philippines or somewhere else. China hauled the you know,

(04:34):
I don't know, I don't know which leaders of Walmart
they hauled in, but they hauled in somebody and they
said listen here it would be wouldn't it be a
shame if this beautiful business you had, you know, something
bad happened to it, if you know what I mean?
You know, how are you? Let me ask you a question,
says the Chinese communist leader. How's your family? You know,
the ones that live down the street at one two

(04:54):
three Main And and you know I understand that Timmy
loves red lollipops. You know. Yeah, we do our homework here.
We're good. We're good like that, you know. And so
Walmart's like, ooh, you know we can't. So basically China said,
we're going to kick you out of China. Walmart does
crazy levels of business inside of China. I had no
idea they have Sam's Club in China, but they do.

(05:16):
And so they're like, wow, you know, I guess maybe
we shouldn't ask our suppliers to absorb these costs because
China might kick us out. So China's playing mean this time.
So they've learned from Trump one point zero and they're
going to try to counter it with whatever they can do.
So some of these prices are getting passed on now
right now at Shrock, for example, you know, we didn't
raise the cost of your computer seven dollars and fifty

(05:37):
cents to absorb the tariff. We just said, I guess
we're going to make seven dollars and fifty cents less
per component. We try to source components that are not
made in China, but sometimes there's not a choice. You
just have to well, seven dollars and fifty cents a computer.
You know, that's we're taking it on the chin for
you at Trock Innovations. So we talked about that last week.
We also talked about this really insidious thing.

Speaker 3 (06:00):
You know.

Speaker 2 (06:00):
I'm one of those people too, guys. I like to
own stuff. But I mean if you're one of those
people that buys DVDs and then has the DVD, it'say,
I own the movie. I have the movie. I'll have
it forever. Have you actually tried to watch a DVD
from your DVD collection, like pulled it out and actually
put it into a DVD player and watched it on
a modern television, not like a TV like when you

(06:21):
bought with the DVD player fifteen years ago, but like
a modern giant eighty inch television. They look like garbage.
The movies are they're so low resolution. Remember when DVDs
were super like high resolution. It's like when you go
back to a channel and you're watching like an old
episode of Star Trek the Next Generation or something, and
they have it in a square format, and you're like,
why did they do that? Because if they stretch it

(06:43):
out across the screen into letterbox, it looks like garbage.
Because the TVs were so low resolution back then in
the nineties that there just didn't work. So we talked
you about this thing called laser rot where your DVDs
are actually rotting the laser engraves, surfaces are disintegrating inside
the disc, and we told you which discs it impacted.

(07:05):
If you missed all that, you want to go back
and check that out. If you're one of these guys
that has all the DVDs, you may not have all
the DVDs forever, if you know what I mean. Also,
Google Chrome killed off one of the most popular pop
up blockers out there. The u block Origin pop up
blocker is no longer supported in any version of Google
Chrome or Edge because it runs Chromium. Wow. Ad Block

(07:27):
Plus is about the next best option, So there's no
plans to fix the u block. It's done. It's dead.
We install that for years for clients. So I guarantee
there's someone listening to this program right now that has
that on their computer because we put it on there
for them when they asked us for a pop up blocker. Also,
Microsoft decided that, you know, killing Skype wasn't enough. They

(07:49):
decided that it was if we're going to have a
blood bath, let's kill Publisher too. So they did, and
so in twenty twenty seven, Microsoft Publisher is going to
disappear and it will no longer be available. There are
open source options, of course, but Microsoft says, you know, honestly,
everything you can do in Publisher you can kind of
do in Word and most of the time you can
do it in an Outlook email. Now, so do you

(08:11):
really need publisher to make your business cards anymore? And
your labels? Really? You know, we could just open up
a template and Word and make labels. We do it
all the time at Shock Little Shock tags. They'll make themselves.
You know, we have a template in Word that we
make labels. It works out all right. So coming up
on the program today, guys, we're going to remind you
about what's going on with the maintenance check up sale.
We got a story, and this this hits home because

(08:31):
I'm a T Mobile subscriber. T Mobile is going to
increase the cost per line for some of their legacy plans.
We might recall last year we had a story where
T Mobile raised everybody's price five bucks. But if you
had an older legacy plan like us. We used to
be with Sprint back in the day, and then we
you know, Sprint got bought by T Mobile. So we
have this this Sprint guaranteed low price. Everything is included

(08:53):
after seven pm, and all calls to other cell phones
are free. It's like the most ridiculous nineteen nineties phone
plan you've ever heard of. And it's so much better
than the Magenta Red or whatever they sell over there,
Magenta Unlimited, Magenta Max, Magenta. The price will never change
except for right now when the price is changing. It's
so much better than those We just kept it and

(09:14):
they keep telling us, sure, you don't want to upgrade
to a new policy, and we're like, look look at
our program. I mean it's way cheaper than what you're doing,
and look at how many lines we have. Well now
they're going to raise mind too, And so the people
who didn't get clipped last time, are going to get
clipped this time on T Mobile And if you got
clipped last time, as a special bonus, you might get
clipped again. Yeah. So we're gonna talk about what's going
on there. And maybe maybe that's because they're giving you

(09:36):
so much more that they have to charge you a
little bit more. That's legit, right. You know, if Netflix
comes out with fifteen new hit series, you know they
say we're going to raise your price at dollar ninety
nine a month, you don't squawk so much because there's
fifteen new shows you're gonna watch for like a year,
it's gonna be great. Or per week if you binge
the really fast, you know you're not willing. You know,
you're not super upset about that, right, So five bucks

(09:58):
per line. If you have a family four, that's twenty
bucks a month. Yeah, so we'll get into that one. Also,
this thing hits home also because we actually got hit
with one of these. One of my employees got an
email from me asking him to purchase Amazon gift cards
and send him the codes, or send me the codes
to send him send me the codes. So I supposedly

(10:20):
emailed Liam in the Pavilion service Center asking him to
go buy Amazon gift cards and then email me back
the codes, except the email address wasn't my email address,
and Liam, being the sharp young man that he is,
thought it's a little odd that Thor would be asking
me to go buy gift cards with my own money
and give them to him. Usually it's the other way around.
Usually I come in here and work really hard and

(10:41):
Thor gives me money. I don't understand why it was
going to be backwards, and so, of course, you know,
he took it to HR. You know, HR, I got
a problem. The boss is telling me to spend my
money on gift cards. I feel threatened in my job.
And you know, it wasn't really like that. I'm just
making that up. But you know, it was an interesting thing,
these deep fake scams. I saw an article about this.

(11:02):
One was just an email scam. It was, you know,
basically they downloaded our organizational structure from LinkedIn. They said, Okay,
this guy works here, this guy works here, this guy
owns the place. So what if the owner contacts one
of the employees and says this. I get these all
the time from former employees who are emailing me asking
me to change their direct deposit information because they downloaded

(11:23):
the organizational chart from LinkedIn and said, hey, this is Brian.
Hey i'n't worked for you in like seven years, but hey,
can you change my direct deposit? Okay, yeah, no, we
don't want to do that. We don't want to do that.
So we're going to tell you what to watch out for,
because when I saw the statistics of how many consumers
and oh my gosh, how many businesses are falling victim

(11:44):
to these deep fake scams because now they can clone
voices and they can clone faces. So no, I could
zoom you. I could zoom with one of my employees
and ask them to buy gift cards and say I'll
sit here and wait while you while you email them
to me. Go ahead and do that. No, no, you
get in the car, go I'll wait. I'll stay here.

(12:04):
I'll watch the Netflix. There's a new series on there.
I want to see. They'recharging me two bucks a month,
so I'm gonna make sure I get to get my
value out of that. And also, finally, how many times
I mean, the memes are everywhere, right, so click on
all the pictures of the fire hydrant. So you're on
a website and it wants to make sure you're not
a robot. And there's a fire hydrant and the little nub.

(12:25):
The little nubby nub at the top of the fire
hydrant is in the box above the box with the
main fire hydrant in it. Do you click on the
box with the nubby nub or do you just click
on the main fire hydrant box? I don't know. It
seems like half the time, no matter what you do,
you get it wrong and you have to do it
a second time. They figure, if you're a computer, you're

(12:45):
not gonna do it twice. I guess I don't know.
So you do the Kapska thing and then you move
on with life. We see them every day now. People
are getting so creative with their virus like behavior that
that capst you just filled it could have actually been
a virus. It may have just been something that you
infected your own computer by following the directions Step one.

(13:09):
Are you a human? Prove it by doing these things?
Prove it by infecting your computer with a virus. Yep,
you're a human. We no computer would be that dumb.
We figured this out real quick. So we're going to
tell you what to watch out for with these captures
coming up on the program today. So lots of security
stuff today, some security undertones in the program. Nothing super scary,
nothing like you know, they're going to steal the nuclear

(13:30):
codes or anything. It's not that not that bad, but
stuff to watch out for, stuff that you actually will
see in your day to day email and internet browsing endeavors.
Four zero, two, five, five, eight, eleven, tens a number
to join us on the program. I did mention here
at the start of the show that the maintenance check
up sale it's now. It's hard to believe it, guys.
It's it's more than half over. Today is today's the

(13:53):
half there's halftime essentially in the sale, we sent emails,
we have sent Facebook posts, we have done the text messages,
so we've pretty much the marketing bazooka has been launched,
and we're following the same trend that we usually follow
during the sale. In the beginning of the sale, we
have a ton of people who buy certificates. Then in

(14:13):
the first week of the sale, we have a ton
of people who come into the service center. We get
really busy. Then all of a sudden it falls off
a cliff and people keep buying the certificates at a
slower pace, but they stop coming into the service center.
So right now the guys are like they have open
bench spots in all four service centers during a maintenance
check up sale, which before we sold certificates, this never happened,
but we started selling the certificates because you can't keep

(14:36):
up the If you try to do them all in
real time at one time, you're just going to end
up disappointing a lot of customers and making sure that
having people that they are getting terrible service. And we
don't want to do terrible service because we're a service
company that happens to do computer related stuff. But one
of the biggest challenges we have is I mean, I
told you guys, we sent fifteen thousand text messages to

(14:58):
people who have computers that need maintenance that are past due.
And last week I said, yeah, we're gonna send out
a text message says your pass due for maintenance. And
somebody in the comments said, please don't say pass due.
It just creates anxiety, and I'm kind of like, well,
that's kind of the point. You know, if your dentist
calls you and says you're past due for a cleaning.
You're like, oh my gosh, my teeth are going to
fall out of my head. I better get in there

(15:19):
right now. If I, if I politely suggest that, you know,
your computer would love you very much if you, you know,
blew the dust out of it and you maybe wiped
it down or disinfected it for you know, since COVID
or you know, perhaps emptied the recycle bin. Yeah, take
out the trash. I mean, your computer will love you

(15:40):
for this. And then clean up those cookies. They're all
just the only ones that are left of the coconut ones,
and nobody eats those, so you get rid of them.
There's no reason to keep those cookies here. You're not
wasting anything. You know, no one's going to eat them,
you know. So going through and cleaning all this stuff up,
if you haven't had a maintenance check up done to
your computer in the last year, you're looking at potentially
a twenty five percent performance increase on your computer. Now,

(16:03):
the other thing that's in fact impacting this right now
is a lot of customers have computers that are running
Windows ten. Windows ten is going bye bye. It's going
sunset in October. Why would you maintenance a computer that
you're going to throw away in October. So we get that,
so we totally understand. That's why, you know, I said,

(16:23):
you know what, this gentleman has a point. We're not
going to say past due. What is said. It's due,
It is due. It is time for a maintenance checkup.
So if you got the text message, you know, and
you're planning on keeping this computer past October, you really
need to do a maintenance check upon it. It will
number one if it's under warranty, especially if it's a
modular computer or a solid state laptop from shock and
it's under warranty if we find something wrong during the maintenance.

(16:45):
A lot of people think this is like, you know
the oil change game where you go in for an
oil change and they tell you all your differential fluids
the wrong color. Look how brown it is. It's supposed
to be more of a maple ley color. And you're like,
isn't maple brown? And you're like, not that brown?

Speaker 4 (17:01):
You know?

Speaker 2 (17:01):
He look at that? And look at this air filter.
I mean, would you want to lick this? I mean
I wouldn't lick it when it's clean? What are you
talking about? You know? But you buy the air filter
because you're like, no, I don't want to lick that.
And then you leave after an oil change. You expected
to spend, you know, fifty seventy bucks on an oil change,
and you leave spending one hundred and ninety seven dollars,
and you're like, how did that happen to me? You
need the lucas oil. What does that do? It's good,

(17:24):
good for the engine? Oh I suppose it's like vitamins
from my car. Okay, let's let's do this. You know,
I'm sure that makes sense. So a lot of people
think the maintenance check up for a computer is similar
to that. It's you know, you get them in, you
go through their computer, you find a whole bunch of
stuff wrong. Oh boy, you better fix all these things
that are wrong, and then you end up walking out
the door something you think is gonna cost you sixty

(17:44):
five bucks and you walk out the door spending like
three hundred dollars. Does that ever happen? You know? If
we get your computer in and we find out it
has a bad power supply and a bad hard drive,
and the capacitors are swollen on the motherboard and the
power supply is not putting out the right voltage. We
are going to tell you all though things, but guess what,
you might choose to not do anything about them, and

(18:06):
it's your choice. We train our employees. Our job is
to give you options. Option one is, we can fix
these things, and you can go on computing in relative
bliss for the foreseeable future. Option two is, we do
not fix these things, and you know you were computing
in relative bliss. You can continue to compute with a

(18:27):
little more anxiety now because you know that the anvil
is about to fall in your head. Wiley, you know
you're about to get clobbered because something's going to go wrong,
But now you at least you know it's coming. So
if you're planning on getting a new computer anyway, at
least now you know the budget for it. You know, like, hey,
this isn't that far off thing in the future where
I need to I need to think in the next
couple of months, I might need to get a new computer,
so I might need to start thinking about that and

(18:48):
maybe maybe not buy the extra cheetos and instead put
that in the computer fund. You know, it gives you options,
It gives you knowledge, it gives you information. Now, if
you have a really nice computer or a computer that's
under warranty still, which we encourage you to keep all
of your shot computers under warranty all the time, because
we make a ridiculous amount of money selling you warranties

(19:08):
that you never use. No, we don't actually, because we
give you the money back if you don't use the warranty.
So yeah, keep them under warranty. Why do we do that?
Because we want you to come in for a maintenance
check up. We want to find a whole laundry list
of stuff wrong with your computer, and then we want
to fix it all for free and say, aren't we
good little eggs? We crave your validation, We genuinely do.

(19:29):
We love five star reviews like you can't get enough
of them. And then somebody gives us a We got
a one star review from a guy who was not
happy with a data transfer on this computer from the
Des Moines service center. Got a one star review. You
know the employee that did that particular job. This was
in December. He just got around to reviewing us. Now,
I guess he had stuff going on, but to get
employee that did that review, we just he's not with

(19:50):
us anymore, so We're like, oh, we don't really know
what to do with this. We apologized, but that kind
of sat with me for a few days. I was like, oh,
one star review that hurts. Yeah, I can get five
five star reviews, and I'm like, whow, this is a
good day, you know, but that one just really sits
on you. Four zero, two, five, five, eight eleven ten.
You're going to take our first break of the program.
Guys when we come back, t mobiles raising those prices
five bucks per line? Are you getting cool satellite texting

(20:12):
options as a bonus here? We're going to tell you
coming up next on compute this.

Speaker 3 (20:17):
There are enough unused computers in storage to give every man, woman,
and child in the US an old, outdated, and useless
computer system. Obsolete tablets and smartphones are nearly as bad.
Most people know not to throw them into the landfill
where they leak and contaminate, but it's hard to find
a place to safely recycle electronics. That's why Shrock Innovations

(20:37):
offers free recycling for computers, laptops, phones, tablets, cords, and accessories.
In fact, only monitors and printers have a small recycling fee.
Everything else is free. More Importantly, Shock will securely delete
any data from your devices and hard drives before they
are sent to a certified recycling partner, who will then
repeat the wiping process just to be saved. When you

(20:59):
recitn your old technology at Shrock, you know your identity
and privacy are protected and your equipment is being actually
recycled by a certified recycling partner. Shock is proud to
recycle more e waste than we produce annually, making a
positive difference to our economy and ecology. Do your part
by dropping your old gear at any Shock service center

(21:21):
and be part of the area's largest and most popular
technology recycling program with Shock Innovations.

Speaker 5 (21:28):
Shock Innovations can't teleport technicians to you, but online help
is only a click away with the Shock Desk. Subscribe
today and get unlimited help whenever you need it.

Speaker 3 (21:38):
You would probably rather drink the water at Camp La
June than get another call about the desperate need to
renew your cars expiring warranty.

Speaker 6 (21:45):
Who actually responds to those calls.

Speaker 3 (21:48):
Everyone wants to play the warranty game where you pay
money now just in case you need service later that
everyone hopes you won't need or use. It's such a waste.
It's no different with computers. Major Manu Thatcher's warranties have
more subscript crosses than a Sunday morning church service.

Speaker 6 (22:04):
Batteries are exempt.

Speaker 3 (22:06):
Hard drives must be completely dead, and forget about anything
that they can remotely claim.

Speaker 6 (22:10):
Us physical damage.

Speaker 3 (22:12):
That's why Shrock warranties are different. When you purchase a
modular PC or a solid state laptop and extend your warranty,
we offer a no risk money back guarantee. If you
need the warranty, you will be thrilled to have it
if you don't use it, and we refund your money
automatically every time.

Speaker 6 (22:28):
That's right.

Speaker 3 (22:29):
We are so confident in the quality of our products
that our extended warranties are refundable. Many Shock customers use
their refunds to purchase another warranty, or pocket the savings.

Speaker 6 (22:39):
And move on.

Speaker 3 (22:40):
We all know you'll need it to cover that expiring
car warranty.

Speaker 6 (22:43):
Anyway.

Speaker 3 (22:44):
Shocks refundable extended warranties just another way the Shrock Innovations
computer company makes your computer work for you.

Speaker 2 (22:54):
All righty folks, welcome back in to compute this. My
name's Thor Schrock. I'm the owner of the Shock Innovation's
computer company maintenance checkup's currently on special for thirty percent off,
you know, in this era of inflation. Although the last
inflation report that we saw had inflation coming down annualized
by like a bunch, right, so that was a good thing.
And you know, and that didn't even include the price
of eggs getting cheaper. You know. The weird thing about

(23:16):
this it never occurred to I read this before in
an article yesterday, and it had never occurred to me.
But we obviously have a shortage of eggs right now
because of the bird flu, and we're culling all these chickens, right,
that's a fancy way to say, we're just killing them.
And do you know that they are not culling any
chickens in Canada or Mexico. So apparently the bird flu

(23:40):
stops at the border. It's really weird. It's like a
it's like it's almost like a policy decision, like weird.
I don't know why is that, but that's why people
are trying to literally people are trying to smuggle eggs
in from Mexico and there's just there's not enough people
coming across the order to carry the eggs anymore, so

(24:02):
we have an egg shortage. I mean this makes perfect
sense to me. We've all seen the articles border crossings
have dropped. Now there's an egg shortage coincidence. I'll let
you decide for zero, two, five, five, eight, eleven ten. Jerry,
welcome to the program. Saved me for myself. What can
I do for you today? On compute this?

Speaker 7 (24:18):
Hi? I have. I'm running a Windows ten desktop, as
you would say in bliss. I'm quite happy with it, yep,
but obviously things I got to change this out. So
I'm thinking about upgrading the motherboard in CPU and keeping

(24:38):
as much of the existing hardware that I have, gotcha,
And then with that, if I did that, if it
meant the Windows eleven standards kept the same hard drives
and stuff, I should be able to upgrade to eleven.
That right, I just want to before I make the plunge.

(24:59):
I guess I was looking for that my plan would work.

Speaker 2 (25:04):
No, No, this is great, Jerry. Is this a custom
built computer or is this like an HP or a
Dell or something like that?

Speaker 7 (25:11):
Custom?

Speaker 2 (25:12):
All right? Perfect? So when you have a customer The
reason I asked that, Guys, when do you have an HP?
Or a Dell. Everything inside that box is proprietary to
that model. So you can't just take out the motherboard
out of a Dell and stick a different motherboard into
a Dell. And then because the wires won't plug in
for the power switch on the front, and the hard
drive lights won't light up, and you know, sometimes the

(25:33):
power supply cord won't reach. I mean, there's all kinds
of weird little extras that happen. So when you have
a custom built computer, though, everything was built to be
generically compatible. Same thing with our modular desktops. Everything is
built to be generically compatible, and when you do that,
it allows you to change out the components. So what
you're going to find when you change out your Windows
ten components Jerry. We have a similar service called a

(25:55):
Core Upgrade at the service center where we do this
on our modular computers. We can also do it on
custom built computers, so if you didn't want to do
it yourself, we can do it for you as well.
We have we have special pricing on the on these deals.
Basically you get to pick your process or you get
to pick the amount of memory you want. Then this
is where it gets tricky. Because motherboards and processors, those

(26:15):
are just levers and screws. Anybody who's got a bit
of handiness can replace a motherboard in a computer because
it's not difficult. You plug the wires into the same
ports primarily, and then you go. The way you're going
to run into a problem is that the hard drive
technology has changed several iterations since Windows ten. And that's
one of the reasons that we are about to relaunch

(26:36):
this week as in like Monday. The new drive Advisor
it's done, it's done, and it's built and it's ready
to go. But the old drive Advisor, the reason we
had to build a new one is the old drive
advisor won't see the new hard drives because they're just
they're just not compatible. They work so differently, these NVMME drives.
So you're going to get a brand new motherboard, and
it's going to assume that you've got a really fast

(26:57):
hard drive, and you're gonna get a brand new processor.
It's going to go fast, and you're gonna get brand
new DDR four, DDR five, even memory that's gonna go
really fast. And then you're gonna take your old solid
state hard drive because even if you have a solid
state hard drive. I guarantee you if it's on a
Windows ten it is, it's gonna be a quarter of
the speed of a modern solid state hard drive. And

(27:17):
then you're gonna say, oh, I'll just clone it over
to a new drive then, and that's where things get
a little hairy. You have to do some partition structure change,
You have to do some data work, in other words,
to get that drive to even show up to be compatible.
Once that's done, now you have Windows ten running on
a system that's not technically compatible with Windows ten because
what no one tells anybody, modern processors are designed to

(27:40):
prevent you from installing Windows ten, So you can't run
Windows ten on those computers. So but it is running
because it's already installed, so you don't have to install it.
So okay, great, now I need to upgrade it. Now
the question is do you need a Windows eleven license
or not? So in some cases, you know, Microsoft for
a very long time was offering free up grades to

(28:00):
Windows eleven. They officially ended that policy. Sometimes it still works,
other times it doesn't work. Technically speaking, if we're talking
about the technical rule, your Windows license is tied to
your motherboard. So if you change your motherboard, you must
buy a new Windows license. Does that mean you won't
be able to upgrade for free if you try to

(28:21):
do it yourself at home. No, it could still work potentially,
or it could work for a little while, and you
could end up getting, you know, six months down the
line and have it pop up and say, yeah, you're
not activated, you don't have a code, and you're like,
but I do have a code, but the code doesn't
work anymore. Oh, shoot, I guess I got to buy
Windows eleven now. So those things can happen. But to
summarize what you wanted, what you're talking about doing is

(28:43):
something that we do every day for customers now, which
is one of the reasons I'm telling people. If you
have a Windows ten computer that you that you bought
from us, you're going to bring it in for a
maintenance checkup. One of the options we're going to give
you is you can buy a new computer for eight
nine hundred bucks or for like six hundred. We can
take this computer and make it Windows eleven compatible for you.

(29:04):
And people are like, I can't believe that, Like, yeah,
I mean, you've had this computer for twelve years. And
we can make it go for another six isn't that amazing?
And then of course we test everything. We want to
make sure that your Windows ten power supply is putting
out the right voltages. You know, you don't want to
put a whole bunch of new hardware and that's going
to draw more power from the power supply, only to
find that your power supply, even though it's rated for

(29:25):
that much power, has degraded and it can't put out
the kind of power that it needs to put out.
You don't want to do all this work and then
try to keep your old hard drive and then find
out your old hard drive is bad. You don't want
that to happen. Or you know, you have a CPU
cooler and you're getting a new CPU that's going to
generate more heat. Does your old cooler have the cooling
capacity to keep the new chip cool enough? So those

(29:47):
are all the questions that you kind of run up against.
And then if you add up all the costs of
just well, I'll just buy a new cooler, and I'll
just buy a new hard drive, and I'll just do
this and I'll make sure it all is all compatible,
then you're asking yourself why Am I not just building
a brand new computer at this point keeping the case
and the DVD drive, you know.

Speaker 7 (30:04):
Yeah, let's strings up another question. If I buy a
new CPU, I assume that they came with their own fan.

Speaker 2 (30:15):
No, not at all. Many many CPUs don't come with
coolers at all anymore. So basically, your your five thousand
series rising chips, you're going with AMD chips, Your five
thousand series rising chips, your Rise in fives and your
Rise in sevens, those come with coolers. But any of
the higher level chips, if you go into the seven
thousand or nine thousand series, those do not come with coolers.

(30:37):
You have to buy your own cooler. But which usually means,
you know, one of the things when we build a
modular computer, the cooler that we put in your computer
was spect for a processor way heavier than what you're using.
We went overkill on all the fans to make sure
everything stayed cool. So now when we're upgrading, the fan
is just normal. We can just put it in there

(30:57):
and it's just normal. But if you bought like a
cheaper cooling fan or use the one that came with
the chip, those fans are not necessarily rated to cool
a higher end processor.

Speaker 7 (31:09):
Okay, I do a lot of I work with a
lot of Photoshop. Is there a particular process processor that
would be better than others?

Speaker 2 (31:25):
I mean O, yeah, Honestly, the nine thousand series AMD chips,
that's your current You're going to be an AM five chip.
But those have AI capability, and that's what's important for
Photoshop especially. A lot of the new things in Photoshop
and Illustrator and all the other Adobe products are having
AI assistants that help you do things. And of course

(31:47):
if you have a graphics card like an Nvidio graphics
card that's a four thousand series or higher, like a
new one, you can take advantage of all those things
as well. But with the rise in nine thousand series processors,
like what we put in the Holiday special, that ninety
seve hundred X that has an NPU in it, it's
got a neural processing unit inside the chip, so it
does all the normal computing stuff as well as the

(32:10):
AI stuff, Whereas all the copilot computers and things like
that that you're seeing out there right now, they do
really poorly at normal computing tasks like checking email and
getting on the internet, and they do really well at
AI tasks. And the problem is only about twenty percent
of the workforce is actually using AI right now, So
why would you buy a computer that's only good for

(32:30):
twenty percent of the things you're going to do? If
you get that nine thousand series chip, it literally does.

Speaker 7 (32:34):
Everything all right. Well, thank you very much.

Speaker 2 (32:38):
Hey, thanks, that was a great call, Jerry. Thank you
for taking the time to reach out today. For zero two, five, five, eight,
eleven to ten. T Mobile is going to raise the
prices on you guys five bucks a line. If you're
a T Mobile subscriber. I got the text message. They
sent this text message out. You know, would what should
you rather get a text message saying that your computer
is due for maintenance, Oh not past due, just do
even though it's really past due. Or would you rather

(33:01):
get an email saying we haven't raised your prices at
T Mobile in quite some time, so as if like,
thanks and now we're going to raise them five bucks.
That's literally what the message said. It said, we haven't
raised your prices in a very long time, so be
a reasonable human. We're raising your prices five bucks. Everybody
loves to hear about a price increase. They even raise

(33:22):
the prices on something. In twenty seventeen, T Mobile had
something called the uncontract and if you remember that from
their marketing, but it's the uncontract guaranteed will never raise
your price. They're raising those prices too. And the out
that they have in the there's actually a contract to
the uncontract. The out that they have is that if
you don't like it and you want to leave, they'll

(33:43):
pay for your last month of service for you for free.
So that was the out that if you want to leave,
they they'll they'll pay for your last month of service. However,
T Mobile is betting that you're not going to leave
because even after the five dollars pricing increase per line,
T Mobile is still twenty percent cheaper than at and
tier of Horizon, which is why we use them at TROC.

(34:05):
It's great phone connectivity, it gets the job done twenty
percent cheaper. Why wouldn't you do it right? It's kind
of like when we see somebody signed up with one
of these major you know it providers for businesses and
they're paying two thousand dollars a month for literally nothing,
and we come in and we say we could do
the same job for like two thousand dollars a year
at Shrock Business and we would love to have you.

(34:25):
And people are like, it's too good to be true. Well, yeah,
T mobiles kind of the same way. It's it's really inexpensive. However,
you still don't want to see your price go up,
especially like me when you've got like twenty phones on
the plan and you're like, you're gonna raise it five
bucks a line, Thanks for that, that's all. That's a
lot of money. And do you get anything extra? Like
do they do they give you a bonus? Like is

(34:46):
it because we're raising your price because we've added these
cool new features. No, no, we're just raising your price
because our costs went up. That's little. That's what they said.
So I don't know if they're gonna like a tariff argument.
I don't know what they Your prices went up, congratulations,
the prices went up, because the prices always go up.
So if you're a T mobile subscriber, you can be

(35:07):
grumpy about it, but in reality, you and I both
know you're not going anywhere because unless you want to.
If you're grumpy about a five dollars price increase, you'd
be even grumpier about a twenty percent increase over those levels.
So you're not going anywhere and T Mobile knows it.
Four zero, two, five, five, eight eleven ten. Don't you
just love it when they can just get you and
you just can't do anything about it. It's kind of

(35:27):
like being a Coxcommunications customer. Oh they just gotcha and
you can't do anything about it. Oh, Alo's coming. All right,
We're gonna take a break guys before I get into
more trouble here. Deep fake scams really are a thing.
We're gonna discuss that coming up. Also, Allen, stay on
the line, your call coming up next. On compute this.

Speaker 3 (35:43):
Computer problems usually don't just suddenly happen. Most failures usually
start out as small issues with few or no symptoms.
Over time, they grow into error messages, blue screens, and
other problems that can be costly to fix. Rock Innovations
buy annual preventative maintenance check up those small problems now
before they can the tasticize and.

Speaker 6 (36:03):
Become tomorrow's costly repairs.

Speaker 3 (36:05):
During the maintenance check up, our experienced technicians perform up
to eight hours of tests, checks, automated repairs and optimizations
that keep your computer at peak efficiency while identifying potential
issues while you still have options about how to handle them.
When your computer gets its first check up, it can
see up to its twenty five percent performance improvement and

(36:25):
leaves our service center cleaned, sanitized, and running better than
the day you bought it. Just About every complex device
requires maintenance. Your computer is no different, especially considering the
valuable information that passes through it every day. If you
have not had your computer maintenance in the past six months,
you are overdue. Stop in or call any of our
service centers to arrange a free pickup to ensure your

(36:48):
computer continues to work for you.

Speaker 5 (36:50):
If you can dream it, Shock Interactives website developers can
make it happen. Refresh your website, automate sales and marketing,
and grow your business today with Shock Interactive.

Speaker 3 (37:01):
Have you noticed that almost every piece of technology seems
to do its best to be disposable? Every day people
talk their phones, tablets, and other electronic devices because.

Speaker 6 (37:11):
They can't be repaired.

Speaker 3 (37:13):
Manufacturers have engineered their products to fail on a schedule
so they can extract more money out of your family
budget automatically every year or so. But what if it
didn't have to be that way? What if you could
get the performance of today's fastest computers with the expansion
and upgrade options you used to enjoy, you just described
Shrock's modular desktop computers. Having the right tool for the

(37:35):
job is important, and Shock's modular desktop pieces packed the
performance and flexibility to handle your computing needs from just
checking the email to running a complex business. Modular desktops
are engineered to be easily repaired with widely available industry
standard parts. Every component is selected intentionally to give you
years of upgrade and repair options. It is not uncommon

(37:58):
for a short customer to be using the same computer
for a decade after they bought it. Modular PCs are
the most popular custom computers in the Midwest or reason.
When you are ready for your next computer, stop in
to check out the modular lifestyle or shop online at
Shrockinnovations dot com.

Speaker 2 (38:19):
I'm gonna share a story with you guys real quick
because I mentioned we sent these text messages about the
maintenance checkup sale being on at Shrock Sales half over now.
If you haven't come in yet, definitely you need maintenance
on your computer every six months. You can bring it
into the service centers. We got open bench spots. If
now's not a good time, go to Shrock Innovations dot
com like on shopping specials and buy a text message.

(38:40):
By buy a text message, buy a certificate that you
can use anytime in the next six months. Well, we
had to compress that entire pitch into one hundred and
twenty character or one hundred and sixty character text message,
and so we send out this. We're gonna send the
text message in Alfonso. He wants to test it, of
course before he sends it, to make sure that it's
gonna come through. So rather than having it accidentally sending

(39:01):
text messages to customers before we're ready, he hard coded
his personal cell phone number into the script that's going
to send these messages so that he would get it
on his phone and he could say, oh, it looks
good and I can send them to customers now. And
he got the test and it looked good, and he
calls me in it looks good, and we said send
it to the customers. And then we find out we

(39:22):
can't use the tiny url like the thing that makes
you your link shorter to give you a link to
the maintenance sale to the bio certificate. You can't use
the tiny url we had to put in. And of
course this is this is where we get in trouble
for having like a like a law firm, like company name,
like you know, Shock innovations dot com. We have one
hundred and sixty characters. Please Shock Innovations dot com slash

(39:46):
maten it's certificate maintenan it's dash certificate. Can we get
rid of the dash?

Speaker 3 (39:50):
Yeah?

Speaker 2 (39:50):
Can we do anything? So we get we get the
message back down to one hundred and sixty characters, and
we went through this whole thing. In the middle of
going through that whole thing, Alfonso forgot that he had
hard coded his own personal cell phone number into the
text messages, and so when he hit send, all of
a sudden, his phone started dinging. He's thought, oh man,
someone needs to get a hold of me. This is crazy.

(40:11):
My phone's going off like a Christmas tree over here.
Then he picks up his phone and it's just like
ding ding ding ding ding, and he's like, oh no,
and he jumps back into the script and he's like,
stop the script. Okay, the script is stopped. Four hundred
and fifty messages at send, he stopped the script and
then he's like Okay, where's the queue. I need to

(40:31):
go find the queue. You know, sometimes if you have
a printer and you print something, you can go into
the printer queue and delete that if it hasn't printed yet,
and you know, save the paper in the ink. So
he's like, I'm gonna go in there and delete these messages.
But he found out you can't touch the queue once
it's in queue. It's in queue, you can't get it
out of queue. And what he also found out, I
apologize if any of you got those messages, like after
nine pm or something, because we sent them early in

(40:53):
the day. But sometimes when you send text messages through
the text message services that are out there, they don't
always go through right away. So he was getting text
messages all day long, over and over. You can't turn
your phone off. They're still there when you come back,
they keep dinging. So you just had to silence it
and like put it in a drawer and hope his
wife didn't need to get a hold of him or
something for zero two, five, five, eight, eleven, ten. So

(41:15):
I don't know, maybe some of you might say that's karma.
So if you were upset about the text messages, that's
that's my that's my mild form of an apology. Alan,
Welcome to the program. How can I help you on
compute this today?

Speaker 4 (41:27):
Yeah, good morning, Jordan. To say, what I was calling
about is I've heard you talk before about a cleaner
to help you clean up and sort out your storage
on your iPhone.

Speaker 2 (41:42):
Yeah.

Speaker 4 (41:43):
And I went on the the app store and found
several different cleaners, and I was looking for the specific
name of the one you've talked about, because I seem
to think that I remember you saying that that particular
was free, And most all the ones I've found were
like four or is there a free one that that's

(42:08):
good or not that I'm.

Speaker 2 (42:09):
Aware of for iPhone. So the one that we recommend
is called C Cleaner, and it's good for PCs. It
doesn't work on Max, it doesn't work on phones or
tablets or anything like that. It's just for cleaning up computers.
The other thing that I don't like about C Cleaner
it is free, but they do try to upsell you
into their you know, their paid version, and then they
try to sell you all kinds of partner products. Some

(42:32):
of them are free, like install Google Chrome, and some
of them are stupid like install the McAfee security agent,
which doesn't actually do anything but tell you that, hey,
you're infected, go buy mcaffee. You know, it's it's kind
of kind of dumb. But C Cleaner is what we
recommend for computers. The C stands for well, it's a
four letter word that means poop and it cleans all
that the C off your computer. And so that that's

(42:55):
what we recommend for computers. For phones, now, Apple does
a really good job of providing you with storage. If
you go into your your your utilities, you can open
up your storage control panel essentially and look at what
is on your phone, and it breaks it down by
category so you can see it's like a ton of
pictures or a ton of apps, or a ton of
system files or something like that. And you can go

(43:18):
through and you can say, okay, I'm gonna delete some
apps because it says I have a ton of really
these apps that I haven't played that game in a
long time. And you know, if you remove it from
your phone and you've paid for it from the from
the you know, the Apple store, you can always download
it again. It's not a still they still remember that
you paid for it. You don't have to keep it
in your phone. But a lot of times what people
find is that the big thing, the big thing that

(43:39):
takes up all the space or all the pictures and videos.
And so that's why getting an i cloud subscription. We've
got a phone in the data recovery lab right now
didn't have an i Cloud subscription. And I know you guys,
everybody is subscription just beat to death. It's almost like,
you know, those stupid terminals that you go to and
you I'm trying to think of the most egregious example.

(43:59):
You go to the gas station and you buy a
Snickers bar and the terminals like, would you like to
tip your cashier? And you're like, here's a tip. Don't
ask for tips for buying stickers bars the gas station. Thanks,
have a great day, right, So, you know, the Apple
phones do a great job of organizing the content. And
if you find that it's the pictures in the videos

(44:20):
that are really taking up the space. I mean, obviously,
if you have junk pictures and videos you want to delete,
you know, do delete them. But otherwise get an iCloud
subscription and then what will happen is a lot of
that can get uploaded to the iCloud and then you
can remove it from your local phone, but it's still
an iCloud so that you can always go back and
get it. Then. Also, if something happens to your device,
you have a backup that you don't have to end

(44:42):
up in the data recovery lab spending fourteen hundred bucks
to get your data back off your iPhone.

Speaker 4 (44:50):
Okay, yeah, I do have an iCloud account, so I'll
dump them there and try and clean up some storage.

Speaker 2 (44:56):
There you go, Thank you Allan. And once you do that,
your phone will run a little smoother too. It's good
to do that, especially with updates. Apple pushed a new
update just this week, so it's good to have that
space available. Thanks for the call, Alan, We got you
in the drawing as well. There for the twenty five
dollars Shock Innovations gift certificate. Now I mentioned that Liam
in the Papilion service center he received an email from me.

(45:16):
Said it was from me telling him to buy Amazon
gift cards. And we do buy a lot of Amazon
gift cards. I think I've talked about our fuel Saver
scam that we run on High V. That's not a scam.
They give you fuel Saver points when you buy gift cards.
So if we're going to buy something from Amazon, whether
it's for the shop or whatever, we may as well
go buy a gift card at high V, get the
fuel Saver points, and then when these shock business guys

(45:38):
are driving around fixing all these business things. This is
how we keep the prices down, guys, and we just
get the gas eighteen cents for a full tank of
gas when you have fuel saver at high V. They
didn't pay for this ad either, Should I charge? Can
I charge him for this? Can I get an endorsement
deal anyway? Um, so it's not completely unusual that Thor
would be buying Amazon gift cards from the grocery store

(45:59):
for the company. So Liam gets this email saying Liam,
I need you to go buy some gift certificates. And
Liam's like, like, with my own money, this is kind
of weird, and so you know, he send me an email.
He goes, just want to make sure that this will
send me a text on Signal. We have a secure
chat app Signal and we have groups set up on there.
He sends me a message saying, Hey, did you just
send me an email to buy you gift cards? I'm like, no,

(46:20):
but you know, if you're offering, you know, if it's Tuesday. Sure, No, No,
I didn't send that Liam, And so he forwarded it
on to Marissa in HR so that she could share
it with the company. Say, hey, Thor will never ask
you to take your own personal funds and go buy
a gift card and send him the numbers. So do
not do that if if you would receive a message

(46:41):
like this, And that was in the back of my
head when I saw this headline about deep fake scams,
and the headline is deep fake scam calls are on
the rise in the US and how to stay safe.
So what is a deep fake call? My dad got
one of these when he was alive, and it was
you know, we're the Denver Police and your grandson, Jacob

(47:04):
was in town for a wedding and had a little
too much to drink and he's in jail and he
needs to make bail and he needs some money and
can you send them some cash? And my dad, you know,
being as wise as he was, said my grandson is six,
so that's pretty impressive. I'm pretty proud of that kid.
He got all the way to Denver and you ain't

(47:24):
got drunk. Who served a six year old like, Wow,
that kid's got it, you know, winning at life. I'm
just telling you what. Let him sit in there and
think about his crime for a little bit. I'm sure
he's fine. So these kind of calls, now you may
have heard a few years ago, there was really these
calls that moms would get and it would be like, Mom,
help me, please, Mom, help me, I need help.

Speaker 4 (47:46):
Mom.

Speaker 2 (47:46):
And even though you know your kid is in the
other room and just doing their homework and they're fine.
You know, my wife, I'm sure wasn't the only one
who just just checked, you know, like, no, they didn't
hear it there for things fine, even though you knew
that's not your kid on the phone, But there's just
something about that. And now imagine they actually clone your
kid's voice. Now imagine that Liam gets a phone call

(48:08):
from me who you know, you can sample the radio
show build an AI voice call Liam and say I
need some gift cards. Well it's happening. Forty nine percent
of businesses experienced those kind of deep fake calls. The
average cost per successful attack was four hundred and fifty
thousand dollars.

Speaker 4 (48:24):
Wow.

Speaker 2 (48:25):
Fifteen percent of the scams are hitting consumers, and those
are averaging five hundred and thirty nine dollars per successful scam.
So be aware. Guys. If you get a phone call
from somebody who's asking you for money, who really If
your mom's calling you and asking you for money, maybe
hang up and call her back and just make sure
it's actually your mom, because obviously you want to help

(48:46):
your mom out, but you don't want to help out
somebody else's mom necessarily. You know it's posing is your mom?
Four zero, two, five, five, eight eleven ten. Final break
at the program. Guys, when we come back, quick segment,
what if that CAPSCA actually was a virus? It's happening.
We'll tell you about it. Coming up next on Compute.

Speaker 3 (49:01):
This Shock Innovations solid state laptops are engineered locally for
speed and reliability you just can't get from the major
national brands. Each of our laptops starts off with an
a Zeus chassis. We remove the stock drives and memory
and upgrade them with higher performing components. This unlocks the
full potential of the laptop, making the unit up to

(49:21):
twenty five percent faster.

Speaker 6 (49:23):
This is why Shock solid state laptops last so much
longer than the competition.

Speaker 3 (49:28):
If your laptop starts out twenty five percent faster, that
means over time, it doesn't slow down nearly as fast.

Speaker 2 (49:39):
All righty guys, thanks for sticking in with us. To
the program today, quick program note, there is not an
aftershock today. And I know I can hear the collective
groans now I know it's I'm taking my son to
the trampoline park. Okay, he's six, he's very excited. He's
going to be seven in a week here. He has
not been to a trampoline park before. He has no
idea what to expect. I will let you know the

(49:59):
condition into my back next week. I guess I'm gonna
bounce with him, so we'll see. We'll see what happens.
I don't know, we'll find out. But no aftershock here.
So if you're looking for it after the program, or
you see post from other one, where's the aftershock? Help
help help a fella out, let him know there's no aftershock.
Four zero, two, five, five, eight eleven ten. So what
if that capshka that you fell out. We've all done this,

(50:21):
Like you go to a website and says prove you're
a human. Click on all the pictures of stairs, or
pick on the motor click on the motorcycles, and it's
like this motorcycle, you have to click on all the
boxes because you have a handlebar up here, and you
got a wheel rim down here, and there's like a
back of a seat here. There's not a banana seat.
What is that? And then it's like you're clicking every
box and you say, oh, this can't be right, and

(50:42):
you click okay, and it goes through. There's a new
scam going on where the kapska pops up and it says,
prove you're a human. Copy this, copy this line, so
highlight this and click copy. So you do, and it says,
now press the windows key on your keyboard and the
letter are win are, which opens up the run box.

(51:05):
You see where this is going. Now, now paste press
control V to prove you're a human. Paste the text
into the box on your screen. And some people are
doing it, and so they're pasting it into the run
box and it's a command to basically infect your computer
with a virus. You paste it in there and you
click enter. Why am I telling you about this? Please

(51:28):
don't run infection commands on your own computer, actor you
got socially engineered. There's a difference. It's maybe it's subtle.
The end result is the same. You're hacked. They're using
this to install a piece of maloar called an infostealer. Monitors,
keystroke steals passwords, steals identities, credit card numbers, things like that.
So you don't you definitely don't want that on your computer.

(51:49):
But here's the thing. If you have protection like sofos,
this is what we offer it Shock or if you're
a Shock business customer the Sofos enterprise. If you have
SOFOS on your computer, when you try to paste that
comment in there, if you do get tricked, if you
get socially engineered, SOFOS has your back. It will stop
whatever is happening and not allow it to go forward.

(52:11):
And what you'll find is that after this happens, you're
gonna try it two or three times. We see it
all the time. SOFOS is like somebody tried to do
something stupid, and somebody tried to do it again, and
there's the third time, and then there's not a fourth
time because people said huh, or they said this thing stupid,
computer's not working and they went to their wife and
their wife is like, what are you trying to do?

(52:33):
That's your sofas popping up down there telling you you're
trying to infect yourself. Oh I didn't see that. Okay, cool,
glad I'm protected. Except what if you're not? So if
you don't have good protection on your computer, we can
hook you up at Shock even if you're outside of
our regular listening area. We had a customer in Utah
cold on the website just buy a copy of sofos yesterday.

(52:55):
We had to give him a call and do a
Shock desk and get it installed for him. But he's
protected now and it works out really well. Today's winner
twenty five dollars Shrock Innovations Gift certificate is Jerry. Congratulations,
you got yourself twenty five bucks. It was a close
call there between Jerry and Allen fifty to fifty shot,
but Jerry gets himself a twenty five dollars Shock Innovations
gift certificate. The way we do these now is it's

(53:18):
going to be put into your Shock account, Jerry, So
if you don't have one, we'll create one for you.
You'll get a hold of you on Monday to get
all the details and get that money into your account.
If I wasn't Jerry, the guy that wanted to do
the core upgrade, yeah okay, so and if you need
help with your core up grade, if you get at
ninety percent of the way there and you need us
to get you over the finish line, this, this will
take the bite off a little bit. No after shock today, guys.

(53:38):
We'll be back for both shows next week for another
edition of Compute This