Compute This 7-6-2025

Episode Transcript

Speaker 1 (00:02):
Shrock Innovations presents the midwest number one independent computer repair
company with service centers and Lincoln pah Maha, Papillion des
Moines and across the country via the Shrock desk.

Speaker 2 (00:13):
This is Compute this.

Speaker 3 (00:17):
Welcome into compute to see I almost did it. I'm
trying not to say it because you know some people
hear the show at different times.

Speaker 4 (00:23):
Of the day.

Speaker 3 (00:23):
I'm like, good weekend, welcome into compute this.

Speaker 2 (00:29):
My name is Thora Schrock.

Speaker 3 (00:30):
I'm the owner of the Shrock Innovations computer company who
proudly can still type because I have all ten digits still,
well all twenty technically, but you know, all ten, all
ten of the filangies are in place and ready to
activate the keyboards, so or didn't lose anything there on
the weekend.

Speaker 2 (00:48):
Still have all your toes too, right I do? I do?
You know?

Speaker 3 (00:50):
And they're they're more important for balance. But you could
still have a career in it without your toes, but
without your fingers it gets to be a little cumbersome,
you know, a little hard, all right, So welcome in, folks.
We are live and local today. Four zero, two, five, five,
eight eleven ten is the number to join us. On
the program. You can also, if you're outside the metro area,

(01:11):
join us at eight eight eight two five zero two
zero nine to one. That's the number to join us
if you're outside of the metro area. If you missed
the show last week, I would encourage you to tag
on over to Shrock Innovations dot com. You can click
on radio show and you can watch all the previous shows.
So last week's compute this. There was not an aftershock

(01:31):
last week. That's why you couldn't find it. There will
be one this week, don't worry. But last week there
was no no aftershock, so that video is not there.
But you can watch all the previous aftershocks. You can
watch all the previous shows.

Speaker 5 (01:42):
You know.

Speaker 2 (01:42):
Everything there that I will have to scrub.

Speaker 3 (01:44):
If I ever go into politics later is available at
Shrock innovations dot com.

Speaker 2 (01:49):
All right, I don't know where that came from.

Speaker 3 (01:52):
But last week, if you did miss the show, we
told you about how satellite cell service. You know, everyone
talks about how landlines are going away because the cell
phone was replacing them. And this month, or actually the
end of last month, Team Mobile started releasing satellite text
messaging service and eventually they're going to offer full satellite
phone service because now that your phone can have separate

(02:14):
electronic simcards in at E sims, you don't have to
have a little simcard to access the satellite network. So
you're going to start to see actual cell towers going
away because people are just going to get their internet
and their phone service, their actual cell service, and their
texting service from Starlink satellites in space, so you wouldn't
need all these towers over schools and everything anymore. So again,

(02:37):
just something that's changing the landscape, and that's not going
to happen anytime super soon, but if you want to
get ahead of a trend, that is the trend to
watch for. We also talked about how specifically the cost
of DDR four memory. This is the memory that's been
around since twenty eleven. It's in almost every computer that's
actively in use right now is using DDR for almost
all of them except for the newest ones. And the

(03:00):
DDR for memory cost is up twenty five percent in
the last you know, since January, essentially the last six months.
So what we talked about, what's going on? Why is
that cost going up, especially at a time when everybody
is getting ready to upgrade because of the Windows ten
end of life situation happening here in less than ninety eight. Also,
we talked about how Microsoft, in a move that was

(03:23):
sure to be a welcome relief on a long holiday weekend,
is getting rid of the blue screen of Death and
replacing it with the black screen of death because kind
of like, well Scott was telling me, it's kind of
like when when you remember, teachers would grade something with
a red pen and people would feel anxiety about the

(03:45):
red pen, so they switched it to a bluepen.

Speaker 2 (03:47):
It's kind of like that. It's still is bad.

Speaker 3 (03:50):
It still means your computer crashed, and there's no frownie
face anymore.

Speaker 2 (03:53):
That's a plus. You know.

Speaker 3 (03:54):
The frownie face was kind of a little much. I mean,
even Apple gives you a spinning beach ball, like, you know,
something you could like.

Speaker 2 (04:00):
Celebrate, you know, yeah, the rainbow wheel of death or whatever. Yeah, yeah,
think they call it. So you know.

Speaker 3 (04:06):
Now it's like, uh, it's a black screen that says
your computer experienced a problem and needs to restart. Please
stand by. Oh okay, it just experienced a little problem.
It doesn't give you any technical details, tell you what
the problem was something happened. Something happened. If you all
remember that from the Windows ten deployment, that was the
first error message ever. We're in the service center upgrading
people from Windows Windows Vista to Windows ten and we

(04:29):
get a box that pops up on the screen and
the title of the box says something happened, And the
message inside the box, where there's normally more details about
what happened, just says something happened.

Speaker 2 (04:38):
So it's the end. There's an OK button.

Speaker 3 (04:41):
Okay, something happened, something happened. All right, let's say yeah,
something happened. So fun times there. All that stuff is
available up at Shrock Innovations dot con. Click on radio
show while you're hanging out over there. On the website,
I'd like you to check out the specials page if
you are somebody who's looking for a new computer for
Windows ten and of life. We have a number of

(05:01):
specials on the specials page. Why do we have so
many specials all of a sudden, We normally don't have
this many open box items. I know there's a new
one that if it's not I don't think it's up
there yet, but it's going to be going up this
coming week. It is a candidate that we ordered for
the brand new Galant laptop. So we're in the midst
of a model line change. And you see, you don't

(05:21):
know this because you're still going to our website and
you're buying computers based on the specifications you see on
the website. But when you get your computer, it's got
way more stuff in it than what you paid for.
And so it's a happy thing, right, It's not like
a sad thing like I just bought that computer yesterday
and now it's upgraded.

Speaker 6 (05:40):
No.

Speaker 3 (05:40):
No, we want to make it a happy thing where
you're like, wow, I'm getting more than I paid for.

Speaker 2 (05:43):
This is great.

Speaker 3 (05:44):
And we do that for thirty days sixty days before
we actually change the model line up, just to make
sure that the most recent customers have actually purchased the
most recent hardware. And so, and if you're wondering, desktop
model line change for twenty twenty six happened like months ago.
So if you bought a desktop, you got you got
the good stuff. The laptop line is that we're getting

(06:05):
a new Galant. The Intrepid is staying the same, and
we already have a new Resolute. So the new Resolute
was changed months ago, so if you bought a Resolute,
you got the new Resolute. But the Galant is being
a little bit of a difficult, difficult muppet for us
this year because all of the Gallants that meet the
specifications that we want to have, unfortunately are stupidly expensive

(06:25):
to buy. And so when we go to buy the
base model, you know, if we're spending one hundred hundred
and fifty dollars more on the base model, and everyone's like,
are you going to raise the price, And I'm like,
I don't want to, and we're charging nine to ninety
nine for a laptop here, I don't I don't know
that we can raise it to eleven ninety nine and
still you know, have the same interest in it. However,
we decided to move forward with the new line anyway,

(06:46):
because number one, we have to. We've discussed this in
the past. How you know what happens is a sus
especially we'll put out new computers and they're restricted, so
they have baked in memory. For example, you can't upgrade
the memory comes with six gigs a RAM. That's all
you'll ever have. Why would you need more than that? Now,
the Glant for example, comes with twenty four gigs of RAM,

(07:07):
so out of the box, it's it's way, way more powerful.
And that's one of the reasons why when you buy
one of these computers from Shock, yes, you're starting with
the same asu Space model that you can go buy
at the mart, and you can buy it at the
mart for a little bit less than you're buying it
for at Shock. Why well, because when we get it
at Shock, we crack that sucker open and then we
upgrade it. We put in the faster hard drives, we

(07:28):
put in additional memory, We really soup that computer up
so that when you get at home, it's it's just
rocking and rolling. Now, the problem is is, by the
time Asuites gets around to giving us those options, the
computer's hardware might be a generation or two generations older
than what is currently available you know at the box
stores with locked in memory. And so sometimes people say, well,

(07:48):
I want this one over here because it's you know,
it's cheaper, and it's it's got more specs than yours does.
And we're like, no, you don't, because you're gonna use
that for eighteen months and you're gonna throw it in
the trash because you can't do anything with it, can't
upgrade it, you can't change it. The model you have
from Schrock is gonna last you four to six years
because when it gets slow and you bring it in
and say I bought this thing from you. Now it's slow. Well,

(08:09):
let's find out why it's slow. Oh, here's why the
hard drive is aging out. Oh, because it's not built
into the motherboard. We can replace it. Let's go ahead
and replace that hard drive and give you something fast again.

Speaker 2 (08:20):
Whooh, it's great.

Speaker 3 (08:21):
So we have a lot of specials at Shrock Innovations
dot com click on shopping specials because we have to
order in a candidate for each unit that we that
we test and we order one, we try it, we
upgrade it, we make sure everything looks good on it,
we test it on the bench, and if it passes,
then we make it the new Galant. Well, I thought

(08:43):
I had a winner, guys. This is because I didn't
read all the way. I thought I had a winner,
and it was a It was a Gallant, It was
a modern gen it it was several generations newer than
the one that we currently have on the shelf, which
was a huge win. It could go up to forty
gigs of RAM, which it was a huge win that
it could support up to a two terabyte envmy on board.

(09:05):
Oh my goodness, this is amazing everything about that. It
had a touch screen, it had a back like keyboard,
it had a ten keypad, it had everything. And it
was only like fifty dollars more expensive than the one
we were currently buying. And so I'm like, you know
what for that kind of upgradeability, for that kind of
a jump inspec, fifty dollars is not a lot to spend.

Speaker 2 (09:26):
I'm okay with that. Let's order that in.

Speaker 3 (09:28):
So we get it in. I'm super excited. Hey, Liam,
you're getting a new goal on. It's gonna be amazing.

Speaker 2 (09:33):
He's like.

Speaker 3 (09:34):
It comes in and Brady texts me from the service
and he goes, is it supposed to be pink?

Speaker 2 (09:40):
And I'm like, wait, what I mean?

Speaker 3 (09:43):
Do you mean like rose gold? He's like, no, I'm
pretty sure it's pink, like Barbie pink.

Speaker 4 (09:50):
What.

Speaker 3 (09:51):
I go into the service center and sure enough, it's
champagna colored, champagne colored. I know it's champagne, not champagna,
but it's champagne colored. So it is a It's not
a Barbie pink, but it's also not salmon, you know,
it's definitely pinkish like champagne. And it's so sad because

(10:15):
it's such a super spec laptop and we're like ugh.
And I was like, literally there was a thought in
my head like if we called it rose gold, like
maybe guys would buy it. And all the guys in
the shop just looked at me, and I'm like, yeah,
I know, I know. It was just there was the
only one guy. So that's why I'm like stretching it.
So I kept searching and searching and searching, and it

(10:35):
just kept coming up in the search results over and over,
like it was like haunting me, Like stop it. I
can see champagne in the title that it was the
last word at the end of the title. I just
didn't read to the end of the title. It's nowhere
else in the description. The pictures don't look champagne. It
looks silver like. So anyway, we're gonna be adding one
really really nice laptop to the specials page soon. Champagna

(10:56):
colored and it's French.

Speaker 2 (10:58):
You'd like it.

Speaker 3 (10:59):
And so that's why we have so many specials guys.

Speaker 2 (11:03):
But we I believe we have found it.

Speaker 3 (11:05):
We have the candidates ordered, we're getting them in that
you're gonna be very very happy with the new Galan
put it that way. Four zero two five five eight
eleven ten eight eight eight two five zero two zero
nine to one. All right, So coming up on the
program today, guys, we had the Shock Innovations Slash Shock

(11:25):
Family Independence Day party where we have everybody over to
the house and we got some We got stories, guys.
We got stories that involve M eight's and near brawls
like West side stories. Clear one side of the block
goes to the other side of the block with pipes
and wrenches kind of brawls that doesn't usually happen at
a Shock party, but it did this time. And I
got to learn which employees had my back son the

(11:46):
after Shock. Today, I'll tell you that story and tell
you which employees had my back and which ones were
like gonna film it and say please like and subscribe.

Speaker 2 (11:54):
That's gonna be fun.

Speaker 3 (11:55):
Also, Prime Day is coming up, and I got some
tips for you on how to shop it. There are
some some tips and tricks. It's simple stuff that you
can do. Because what I find on Prime Day, they say,
oh great, it's Prime Day, and okay, what should I
buy on Prime Day? And it's a lot of Amazon garbage,
like you know, tablets and echoes and stuff like that
that you're not going to use. And you know sharpis

(12:19):
It's like, I guess a guy could use a bag
of sharpiees. I'll buy that for a dollar. But but
I look, all the normal stuff I ordered never goes
on Prime special. And so my wife actually shared this
tip with me about how you can, you know, basically
create a list. And so what you do is anything
that you think you're gonna buy in the next sixty days.

(12:40):
On Amazon, you can create a list. It's up there
in the top by the log and it says lists.
And so you create a list that's called something like
you know, next sixty days or whatever you want to
call it. And whatever you think you're going to buy
in the next sixty days, do not buy it now.
Just add it to that list. And then what ends
up happening is when the prices drop for Prime Day,
you'll get an alert that an item on your list

(13:01):
has been reduced in price. Amazon's trying to get you
to come buy it, so they'll actually email you that
something you were going to buy anyway is now cheaper
and you can go buy it. I'm gonna put that
Champagne galant on the list. You know, it's like, maybe
it'll go down in price and be even more attractive.
Maybe it'll sell it a week and I'm wrong. And
guys really like champagne colored laptops. You know, it's very festive.

(13:23):
You know, maybe that's the case.

Speaker 2 (13:24):
I don't know.

Speaker 3 (13:25):
I doubt it, but we'll find out. We'll find out
how fast it goes. But there's this's a quick tip
on how you can shop Prime Day. Prime Day is
coming up on the eighth through the eleventh. I know
it says Prime Day and it's the eighth through the eleventh.
That's not a day at least. Target does their Circle Week,
you know where it's like a week of specials to

(13:45):
compete with Prime Day, and Walmart has their thing going.
But this is an easy way that you can add
stuff to your Amazon list and get it on special
when the time comes. Courtesy of the Lovely Kimberly four
zero two, five, five eight eleven ten eighty eight two
five zero two zero nine to one. Let's go into
those phones real quick. Thank here Chris, welcome to the program.
How can I help you today and compute this?

Speaker 4 (14:04):
Hey, good morning, for I'm calling to give a compliment
to Liam, who is in your papilion location.

Speaker 2 (14:14):
Oh wow, thank you. How did what happened?

Speaker 4 (14:18):
Well, this happened last Thursday. So I'm at home working
on my school issued computer and you know, check an email,
going through stuff, and I was on Facebook and I
clicked on something that looked benign and it wasn't. And
immediately I get a face. I get a screen that

(14:38):
says your computer's been is fabled. There's malware. You have
to call this eight hundred number. So you know, of
course I've listened to you enough. I know that this
might not be legit. So I called school. Of course,
school is closed because holiday, not going to be open
until Monday. And you know, I'm panicking because I don't

(14:59):
want to use my computer. I don't want to call
the eight hundred number. And my husband suggested that I
call you, because we've gotten our computer from you and
we trust you guys, And so I called the pillion.
Liam answered the phone. Oh my goodness. He was so polite,
so conscientious, so clear in his directions, explained what had

(15:20):
gone on, said, yeah, it was probably something that somebody
with bad intentions, you know, bought something on Facebook. And
he walked me through the whole process to get things
cleared up. Less than five minutes, I was back up
and running. He's like a magician. It was so awesome,
and he was just so so patient and so clear

(15:42):
in his directions. And I know that whatever you're paying him,
he needs a bonus.

Speaker 3 (15:47):
Sounds good. I'll pass that on to him. The radio
show compliments guys. The guys hear that in the service center,
and more importantly, their managers hear that. And so you
know that's why you probably if you're on, if you're
watching on Facebook, you saw me look up at the clock.
I'm like, yeah, twenty two after. We need Liam to
tune in.

Speaker 2 (16:03):
All right, there we are.

Speaker 3 (16:03):
Because the guys, they're all supposed to listen to the
show every week because inevitably somebody calls in and says
thor said that that you guys have all your computers
are champagne colored now and they're all half priced on
the radio show today. And I didn't say that, but
that's what somebody heard, so they'll call it. And so
the guys have to know what was said, and so
I'll make sure that Liam hears that. And Chris, thank

(16:23):
you for the compliment. It means a lot to me
to know that I.

Speaker 4 (16:26):
Want people like that now. He is the key, is
the real deal. And how do I know because he's
a computer person who didn't make me feel stupid.

Speaker 2 (16:35):
Yeah, Liam is a special He's one of the good guys. Really,
he's really.

Speaker 4 (16:40):
He really is. Yeah, thank you, thank you.

Speaker 3 (16:42):
Awesome, thank you, Chris. I really appreciate the call today.
Thanks for joining us on the program. And we also
have Chris in the drawing. By the way, for a
twenty five dollars Shock Innovations gift certificate, you can get
in that drawing as well for zero two five, five,
eight eleven ten eight eight eight two five zero two
zero number one. You don't have to have a compliment
to get in the drawing. It's not a compliment draw
but it is a drawing for twenty five dollars for
just being a part of the program. All right, we're

(17:04):
gonna take a quick break, guys. When we come back.
Windows ten is done in less than ninety days. That's
less than three months. I have questions these are legit
questions that I want you to call in and answer
for me, because I need to know what to do.
If you're still on Windows ten, what are your plans?

Speaker 4 (17:24):
Like?

Speaker 3 (17:24):
What do you even care? Should I even talk about
this anymore? Maybe you're all done with Windows ten and
I'm just preaching to the choir. It could very well be.
So I'm gonna ask some specific questions, and I'd love
for you to give us a call four zero two
five five eight eleven ten and let me know what
you're doing with your Windows ten computer.

Speaker 2 (17:39):
Coming up next on compute this.

Speaker 1 (17:40):
Remember the good old days when virus detection worked like
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you win. Today's infections are changing hourly to avoid detection
and use social engineering to trick you into making mistakes.
Using yesterday's security to defend against today's threats is like
you leeches to stop an infection. It just doesn't work.

(18:03):
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(18:25):
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Speaker 5 (18:45):
Today's fragile computers need maintenance more than ever. Your computer
needs a maintenance check up every six months to last
beyond it's eighteen month expected lifespan.

Speaker 7 (18:53):
You know your computer needs modern anti virus, and you
know using a VPN helps protect your identity online. But
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Speaker 8 (19:17):
That's an eternity in today's world.

Speaker 7 (19:19):
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(19:42):
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Right now, get your fourteen day free trial at secure
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Speaker 3 (20:03):
Alrighty folks, welcome back into compute this. My name is
Thor Schrock. I'm the owner of the Shrock Innovations computer company.
We have four locations to help you out when your
computer is on the fritz, when your data needs to
be recovered from a hard drive, or if you're a
business and you we have a We have a little
ticker on the bottom of the screen at Facebook dot
com slash Shrock Innovations, and on the ticker it says

(20:24):
something along the lines of you know, how's your budget going?
Like you know you're about halfway through the year. If
you budget on a calendar year, you're about halfway through
the year. You have a pretty good sense of how
things are going at this point. If the second half
of the year, if you need to outperform, or if
you're if you're hitting your numbers and you're doing great,
good for you. But one of the things you can
do to reduce your budget is to let Shrock come

(20:46):
in and handle your business. It needs a lot of
people do not realize that we have two branches of
Shock Innovations. We have the Shock Consumer Services, which is
what you're all familiar with, and we also have Shock Business.
And if you think that the s consumer services are
on point as far as getting your stuff fixed, getting
it done, response times, stuff like that, Shock Business makes

(21:08):
Shock Innovations look like a joke. We're talking near instantaneous fixes.
And you know, if you call yeah, the contract says
we have to we have up to twenty four hours
to respond.

Speaker 2 (21:19):
Yeah.

Speaker 3 (21:20):
Jeff takes it personally if you're offline for more than
an hour, like, he's like, it's bad. And so a
lot of that is accomplished by remote access. A lot
of that is accomplished by having four locations where we
can dispatch a technician is very close to you. In
most cases, it's not like you know, we're we're in
Omaha and we have to send someone to Lincoln, or
we're in Lincoln, we have to send someone to Des Moines.
We have four locations that can help you out. So

(21:43):
whether you're a consumer or whether you're a business. If
you're a business, I would encourage you to give Jeff
a call. You can call any of the service centers
and just ask for Jeff. If you're in Des Moin,
you can ask for Ryan and those guys will get you.
They'll sit down with you, they'll ask you what do
you do, and then they'll say, all right, business, it
is super complicated. It's four hundred and seventy five dollars

(22:05):
per computer, per year, not per month, which is what
you're paying now per year. And then if you call
us to do anything, it costs one hundred and seventy
dollars every time you call us to fix something. So
how many issues do you typically have in a year?
Take that number multiply at times one seventy, and then
it's four seventy five per per computer, not per printer,

(22:27):
not per just per computer. So you multiply, you multiply,
you add the two numbers together, and there's your annual budget.

Speaker 2 (22:33):
So it's super hard for that.

Speaker 3 (22:35):
These guys have to be math, rocket scientists, rocket surgeons
to do this. You don't have to be a rocket
surgeon to figure out how we can cut your budget
in half. I just told you how to do the math,
so check that out. Shock Innovations dot com and Shock
Business also on Facebook as well for zero two, five, five, eight,
eleven ten, Pat, welcome to the program. How can I
help you and compute this today?

Speaker 9 (22:55):
Hie hi ye?

Speaker 4 (22:57):
Sure.

Speaker 10 (22:59):
I had a problem with my computer, so I brought
it into you and it died. Oh no instead, Yeah,
so I it's an Apple mag Brook Pro and so
I called Apple and my orteed warn runout. But I
took it out extended warranty and it's still good. Yeah,

(23:19):
And I think I'll have to send a computer to
it to get a new one.

Speaker 9 (23:24):
So how do you pack up your computer to send?

Speaker 2 (23:27):
Gotcha? Well, you put it in a box.

Speaker 3 (23:29):
And now the most important, the most important thing you
need to do first is you need to do a
time machine backup. Make sure that you do a back.

Speaker 10 (23:39):
Well, I'm sorry, it doesn't it doesn't turn on.

Speaker 3 (23:44):
And you said it's an old but you said it's
an older MacBook.

Speaker 10 (23:49):
No, I just bought it in January twenty.

Speaker 2 (23:51):
Four, Oh biscuits.

Speaker 3 (23:53):
Okay, so yeah, so if you just bought this in January,
I don't know that you necessarily need to send it in.
You might be able to take it over to the
Apple Store. Now, the way that the Apple Store works
is you have to make an appointment, so you on
your phone or on and you have to have another
computer to make an appointment. If you don't have access
to another computer and you're not comfortable doing this on
your phone, just call us in the service center and

(24:14):
we're happy to type for you.

Speaker 2 (24:15):
It's not a big deal. We can make the appointment
for you.

Speaker 3 (24:17):
It's all done online through Apple dot com. But basically,
you make an appointment and then they make you wait
like a week and a half, and then you bring
it in and then they're like, oh, yeah, sure is dead,
and they take your dead one and they hand you
a new one and say have a great day.

Speaker 9 (24:32):
Well okay, well, Mohammed said, you might be able to
get something off of it. So this just happened. It
just died right.

Speaker 3 (24:41):
Unfortunately, the newer MacBooks, especially the MacBook Pros, have integrated storage,
which means the storage is built directly to the motherboard,
so we can't remove it. The only way that we
can recover the computer is if we actually fix the computer,
if we make it better. Now, sometimes when Max die
quote unquote, when they die, Apple computers have to have

(25:01):
a battery to run, even if they're even if they're
plugged into power, if the battery is not hooked up,
they won't turn on.

Speaker 2 (25:08):
So sometimes your your.

Speaker 3 (25:09):
Your dead laptop is just a bad battery, and so
we order a new battery. We put a battery in it,
and then it fires right up. So if there is
some super important information on the computer, it might be
worth it to bring it into the service center, especially
if you're a new customer. You can use that free
hour of labor for us to diagnose what's going on
with it. But if you bring it into the service center,

(25:29):
we can take a look at it and find out
what it's going to take to fix the computer. If
it is something just as simple as a battery, we
can just fix that. We can replace the battery.

Speaker 10 (25:40):
Already.

Speaker 9 (25:40):
You would have it with it.

Speaker 2 (25:42):
Okay, gotchah, So.

Speaker 9 (25:45):
I gotta get it do something with it.

Speaker 2 (25:48):
Sounds good.

Speaker 3 (25:49):
Well if they if Muhammad told you we might be
able to get something back off of it, he might
have a diagnosis on there. So basically, if we do
send it in for batter recovery as opposed to repair,
we're able to get data off. A recovery starts at
four hundred dollars and it goes up from there. So
it has to be some information that's worth some money.
You know, it's got to be worth the four hundred minimum.

(26:10):
Usually on a MacBook, it's going to come out to
be more like eight to sixteen hundred because of the
type of recovery it is. And we have to do
a lot. We have to fix the computer. We have
to actually repair the computer's circuit board in order for
it to boot again. You're still not going to want
to trust it again. But then the problem is if
we make it boot, Apple's going to say it's not
broken and then they're not going to give you a
new one. So yeah, that trust Muhammad and his judgment

(26:32):
there whether he wants to do. And then if the
information on the computer is valuable, enough for a data recovery,
we can.

Speaker 2 (26:37):
Go down that path.

Speaker 3 (26:38):
Thank you for the call. I really appreciate you giving
us a call. Pat We got you in the drawing
as well for a twenty five dollars Shock Innovations gift
certificate four zero, two, five, five, eight to eleven ten.
So quick question, guys, Windows ten is going bye bye
in less than ninety days. How do you know if
you're running Windows ten? If you look at the bottom
of your screen, and you look and your start may

(27:00):
the little Microsoft symbol is in the lower left hand
corner of the screen. Unless you purposefully set your Windows
eleven to do that, you have Windows ten, and so
that's the easiest way to know. If your start menu
is kind of toward the center of the screen, if
all the icons are centered in the middle, that's Windows eleven.
So if you see that it's on the lower left
hand corner, that means you're running Windows ten. End of

(27:20):
life means there's no more patches, no more support, no
more updates for Windows ten after October twenty fifth, So
less than ninety days, you're going to have to buy
a new computer, because all of a sudden you're going
to get infected with viruses that your antivirus can't protect
you against. New vulnerabilities are going to be discovered that
are going to not get patched for you because you're

(27:41):
not paying for patch services. So you really you have
a few different options. The first year, you can pay
thirty bucks to Microsoft directly and get extended patching for
another year. For thirty bucks, you can buy yourself another
year in the computer. Essentially we can get into the
details on it. That makes you good with Micro it
doesn't make you good with anybody else. So your internet

(28:03):
provider is no longer going to support Windows ten. Your printers,
they're not gonna make printers for Windows ten anymore. They're
literally Windows ten support's going to go away for everything else.
But you still get patches because you paid thirty bucks,
So good for you. I guess that's option one. Option
two is you upgrade your computer to Windows eleven. Sometimes
you have to put new hardware in it to do that.
Option three is that you buy a new computer. And

(28:26):
so we obviously at Shock we want to do some
kind of a special for the end of life for
Windows ten. My question for you guys is what should
we do? Should we put a new computer on special
kind of like an ultimate upgrade kind of deal. Should
we do a like an actual upgrade deal where it's
discounted cost of upgrading? Which is great if you have

(28:48):
a custom built computer, not so hot if you have
an HP or Adell or a Samsung or a Sony
or something like that, because they can't be updated. Or
if you have a laptop, then you're out of luck
as well. Or should we just take our normal computer
and put them on special and say, you know, one hundred.

Speaker 2 (29:02):
Bucks off all the computers, come on in, check it out.
You know what should we do?

Speaker 3 (29:05):
I'm genuinely at a loss because I don't know how
many of you. I can see at the stats that
a lot of our customers are still running Windows ten.
But I know on the radio show I'm talking to
a specific subset of our customers every week, and if
you guys have already jumped off Windows ten, we can
stop talking about it. We don't have to mess with it.
So give me a call four zero two, five, five
eight eleven ten. Please let me know what you plan

(29:26):
to do, what you'd like to do, so that I
can create a special that will save you money on
what you actually want to do rather than trying to
convince you to do something based on the fact that
it's on special. You see how you see where that
makes sense? So help me out with that real quick
before we go to brick break. Before we go to
brick We're gonna take a brecky here in just a second.
But first let's go to Jim. Jim, welcome to the program.

(29:48):
How can I help you today? And compute this?

Speaker 11 (29:51):
Hey very quickly, Thanks for taking the phone call. I've
been a long time listeners, first time calling in so awesome.
Thank you. I want to bring an issue to your
It happened in the Pavilion service center. It's nothing negative.
It's going to bring it to your attention. Sure we go. Friday,
I called and wanted to purchase sofos because I somehow

(30:11):
got I somehow got on a website there was a
fishing expedition and I kept getting annoying pop up that
kept popping up. We resolved that I called the service
center on that Friday before a couple of weeks ago,
and they suggested I called back on Monday because a

(30:32):
shock desk was down being made. Everybody down from called
back on Monday, install went well, no problem. Thursday, I
became a member of Costco, which has something to do
with the story. But I became a member of Costco.

Speaker 3 (30:49):
Calling yesterday, Jim, I was in the service center when
you called, Jim.

Speaker 2 (30:54):
I was in the shop when you called. I was.

Speaker 3 (30:56):
I was the one trying to log into Maya Sofas
portal in the service center and I didn't get logged
into my own sofas, and I'm like, what is going on?

Speaker 11 (31:04):
Right?

Speaker 2 (31:05):
I was there?

Speaker 11 (31:07):
Well, anyway, I got I got the sofas installed, all
of that, and that's great and so on. As I say,
on Thursday, I became a member of Costco. Yesterday, I
called the service center because on the desktop, I'm running
a deal Windows eleven, I'm gonna have a vision impairment,
used Jaws and all of that, and I could not
bring up the login screen for Costco. I got an

(31:29):
error message and said the page might have been removed
or what have you. A doesn't matter what brawswrith, whether
it was Edge, Firefox, Chrome, Brave. I couldn't bring up
the website. I thought, well, let me go to my laptop,
which I bought the New Folks in twenty nineteen. I
had no problem whatsoever logging into the Costco website on
the desktop. On the laptop, I'm gonna call the Platonion

(31:52):
service center. And because I thought it might have been
related to sofas, sure, I talked to Corey, who nice guy,
helpful and all of that, and I emailed him the
error message I got. He said, well, it's related to SOOS.
I will was doing uninstalled and give me a refund.
Of course I had to leave during the process. He

(32:14):
was remoted in that and so he remoted in. Had
some difficulty on installing sofas reactivated, reactivated defender still could
not bring up the Costco login screen on the desktop.

Speaker 2 (32:33):
I'm sorry, does not block Costco?

Speaker 11 (32:36):
I didn't think it did.

Speaker 2 (32:37):
Yeah, and so it was.

Speaker 4 (32:38):
It was.

Speaker 3 (32:39):
It was the only difference between the two computers. And
one of the questions that I had for Corey was,
you know, Corey, are we sure he's actually going to
costco dot com and clicking on sign in or he's
not using a link from an email or something like that.
And Corey said, yeah, I checked that out already. Everything
is good. I just double checked it on my I'm
running sofos obviously as well. And you know, I don't
have a membership at Costco, but I can bring up

(33:00):
the sign in the screen. So I'm not sure they
did they were they able to figure out what the
problem was or is it still an outstanding issue?

Speaker 11 (33:07):
It's still an outstanding issue. What he suggested it was.
I thought it might have been a configuration with Defender,
which I wouldn't think.

Speaker 3 (33:12):
It would have been, right, But I can't imagine Defender
blocking it either though.

Speaker 11 (33:17):
Honestly, Well, yeah, the question is why is it blocking
it on the laptop and off the desktop?

Speaker 2 (33:22):
Yeah?

Speaker 11 (33:23):
The other way right, I'm sorry, Why is it blocking
it on the desktop not the laptop? That's the question.
But the question I have for you is I have,
as I say, I have someone else do my tech
support because I have a vision impairment and all of that,
and they use quick Assist and I had Quickest set
aside as one of those that are allowed to bypass sopos.

(33:43):
He was not able or didn't know how to enable
that feature and suggests I call back Monday.

Speaker 2 (33:47):
All right, So my question is go ahead, go ahead.
I apologize, I don't mean to interrupt now as I say, my.

Speaker 11 (33:52):
Question to you is there somebody in the service center
today that can add that as a best woor do
I have to wait till tomorrow?

Speaker 3 (33:57):
Well, Corey will be in there again today. The issue
that we had yesterday was SOFOS just migrated. Over a
few weeks ago we talked about pass keys on the
radio show. Instead of passwords, they migrated to pass keys,
and so on my computer at home, I'm like, oh,
SOFOS can say I can sign in with a passkey.

Speaker 2 (34:14):
Now, this is great.

Speaker 3 (34:15):
So on my computer at home, if I'm sitting in
front of that computer, I can sign into my SOFOS
just fine, because my pass key is saved on that computer.
But what I didn't realize is now I can only
sign in with a pass key. So if I'm in
front of a computer in the service center, it obviously
doesn't have my passkey save there. So it's asking me

(34:35):
insert your flash drive with your pass key, and I'm like,
I didn't realize I was gonna have to make a
flash drive and carry it with me for the rest
of my life to have a pass key like this
is can't I just say password instead?

Speaker 2 (34:46):
Please?

Speaker 3 (34:47):
And use the authenticator app like we used to use.
And the answer is no, why don't you enable passkey?
You can't, and sofos didn't tell any of us that.
So all the guys enabled passkey because it's awesome. So
now at the original computer that they were sitting at
at the moment that they enabled past key, they can
log into sofos at that computer into the sofo's central portal.
But you can't log in from any other computers. So

(35:08):
now we have to all log in and we have
to change your authentication method away from pass keys. And
Corey was going from computer to computer trying to figure
out which one he did it on.

Speaker 2 (35:18):
And I was trying to.

Speaker 3 (35:19):
Remote into my computer at home so that I could
remote into sofos. Because what has to happen for us
to do anything with sofas, for for example, to allow
sofas blocks all remote support by default except for screen connect,
which is what we use at Shrock. So the reason
for that is people you know you wouldn't, but other
people get tricked into letting, you know, foreign scammers remote

(35:41):
into their computer because they think they have a virus,
like the lady that called with the eight hundred screen
the toll free number that you know call and you
have a virus and they actually call the number and
then let the good guy from India remote in and
then get they get scammed. So we blocked that from
happening so that you have to stop and call Shrock
and say, hey, I got this thing. I need to
let this guy from India remote into my computer.

Speaker 2 (36:01):
And we're like, whoa, whoa, whoa, whoa wha.

Speaker 3 (36:03):
Wait a minute, So we could actually disable that feature
and allow remote support for someone in your situation. We
just have to log into SOFO Central. So the problem
that Corey was having is he could not log into
SOFO Central and so what he's saying is, you know,
my manager's back in on Monday, He's not going to
be in between now and then that was the problem.

(36:25):
So the he was calling every other service center, like
is anybody they were able to log into SOFO Central?
Everybody was having the same problem I was having, and
so it was it was kind of a you caught
us in the middle of a really like what the
heck kind of situation is happening here? Why would you
say only pass key and no password? So what I
what I will do is I'm I've obviously already escalated

(36:46):
this because when I saw. You know, we have one
employee here that couldn't get in. We have another employee
over here in the service center who doesn't have an
account yet because he's too new, and well he's been
here for three weeks. Shouldn't he have an account by now? So,
yes he should. So we need to talk to HR
about that, and then you know, let's go to the
other service centers. So we're just we're just going to
do a review of everybody in the company and make
sure everybody has past key disabled and that you can

(37:09):
actually log into sofas. So I apologize for the confusion there, Jim,
but I think what we've got is not a sofos issue.
There's something else happening behind the scenes. We just wanted
to be able to disable sofos just to test and
see if that allowed Costco to appear. But we can't
disable sofos without the Tampa Protection key. And to get
the Tampa Protection key, we have to log into SOFOS Central.

(37:30):
So I can guarantee you by Monday it's going to
be resolved. I don't I can't promise you today, but
I can guarantee you by Monday will be good to go.
Thank you for the call. I appreciate I've got you
in the drawing there as well for zero two, five, five,
eight eleven ten number to join us. Bonnie, I see
you're on the line here. Your call is coming up next.
On compute this.

Speaker 7 (37:48):
There are enough unused computers in storage to give every man,
woman and child in the US and old, outdated and
useless computer system obsolete tablets and smartphones are nearly as bad.
Most people know not to throw them into the landfill
where they leak and contaminate, but it's hard to find
a place to safely recycle electronics. That's why Shrock Innovations

(38:08):
offers free recycling for computers, laptops, phones, tablets, cords, and accessories.
In fact, only monitors and printers have a small recycling fee.
Everything else is free. More importantly, Shock will securely delete
any data from your devices and hard drives before they
are sent to a certified recycling partner, who will then
repeat the wiping process just to be saved. When you

(38:30):
recycle your old technology at Shrock, you know your identity
and privacy are protected and your equipment is being actually
recycled by a certified recycling partner. Shock is proud to
recycle more e wasys than we produce annually, making a
positive difference to our economy and ecology. Do your part
by dropping your old gear at any Shrock service center

(38:51):
and be part of the area's largest and most popular
technology recycling program, Wish Shrock Innovations.

Speaker 5 (38:58):
Shock Innovations can't tell important technicians to you, but online
help is only a click away with the Shock Desk.
Subscribe today and get unlimited help whenever you need it.

Speaker 7 (39:08):
You would probably rather drink the water at Camp La
June than get another call about the desperate need to
renew your cars expiring warranty.

Speaker 8 (39:16):
Who actually responds to those calls.

Speaker 7 (39:18):
Everyone wants to play the warranty game where you pay
money now just in case you need service later that
everyone hopes you won't need or use. It's such a waste.
It's no different with computers. Major manufacturers warranties have more
subscript crosses than a Sunday morning church service. Batteries are exempt.
Hard drives must be completely dead and forget about anything

(39:40):
that they can remotely claim.

Speaker 8 (39:41):
As physical damage.

Speaker 7 (39:42):
That's why shock warranties are different. When you purchase a
modul or PC or a solid state laptop and extend
your warranty. We offer a no risk money back guarantee.
If you need the warranty, you will be thrilled to
have it if you don't use it, and we refund
your money automatically every time.

Speaker 8 (39:58):
That's right.

Speaker 7 (39:59):
We are so so confident in the quality of our
products that are extended warranties are refundable. Many Shrock customers
use their refunds to purchase another warranty or pocket the
savings and move on. We all know you'll need it
to cover that expiring car warranty anyway. Shock's refundable Extended
warranties just another way the Shrock Innovations computer company makes

(40:19):
your computer work for you.

Speaker 3 (40:26):
Alrighty folks, These suggestions are rolling in here at Facebook
dot com slash Shrock Innovations. Clayton says, how about an
early release of the holiday specials specifically for people who
are still using Windows ten. I will be first in line.
You know, this is an interesting thought because we normally
have the early birds purchasing desktops and laptops for testing
purposes in October for a November release, So I mean

(40:48):
we're not talking about moving things up that dramatically here
just a couple of weeks. Essentially, that's a solid suggestion, Clayton,
I'll take that. Well, I'm going to take that back
and talk to the team about that. Rick says, we
have one of your ACE laptops. I'm hoping you'll offer
a special on a new laptop. Okay, Lowan, we have
a Shock twenty ten computer with Windows ten.

Speaker 2 (41:06):
Twenty ten.

Speaker 3 (41:07):
It's twenty twenty five. It's a fifteen year old system.
Gotta love that, but we've been told it can't be
upgraded to Windows eleven, so hoping for a goodbye. If
it's a desktop, we can do a core upgrade on it.
If it's a laptop, there's not much you can do
for it. My guess is twenty ten, that's been around
for fifteen years. As it's a desktop. You probably are
referring to an invoice that you got that said your

(41:28):
computer doesn't have the hardware to run Windows ten. We
actually put that on the receipt for customers so they
know that doesn't mean we can't change your hardware to
make it run Windows ten. So Lowan, if it's something
you're interested in doing, it's called the product is called
a core upgrade, and it is a disc it's much
cheaper than buying a whole new computer. We essentially use
the parts you've got that are still good and we

(41:48):
replace the motherboard, memory, and processor to give you something
that is Windows eleven compatible. And it can be as
cheap as like six hundred bucks. It's not terribly expensive.
So those are some solid comments there at Facebook dot
com slash walk Innovations. We've got Bonnie on the line
here as well. Bonnie, what do you plan on doing
with your Windows ten computer?

Speaker 12 (42:07):
I want to wait until the in October when the
upgrade goes through. Yeah, then you do you come to
my house because I'm seventy seven, no driver's license, et cetera,
and so on and so forth, and it's mind to
see them a little extra. But I'd like to get
a new Windows eleven computer and have it returned to

(42:30):
me after the upgrade has gone through. And another thing
that you have no control over is I hope I
get an offer from one of my credit cards with
either low interest or no interest for twelve to twenty
four months.

Speaker 3 (42:44):
Gotcha, Well, you might need Jerome Powell's help for that
is what you might need Jerome Powell to help you
out with that. He's going to have to lower interest rates. Yeah,
that's going to happen. But yeah, I mean the as
far as the I want to be really clear, there
is not an upgrade event happening. Windows ten is dying.

(43:06):
So if you do nothing, you just let me explained.

Speaker 12 (43:10):
If I would get a Windows eleven computer today, then
in October, isn't there going to be one of those.

Speaker 3 (43:19):
Oh I see you got the big brain going on there. Okay, Yeah,
she's talking about safe upgrade, And yes, there will be
a safe upgrade sometime in the fall that Windows eleven
is going to push out a new version of Windows
eleven essentially sometime you're in the fall. Now, what you
could do here, what a person could do when you
get a new computer from Shock, you get a complementary

(43:41):
subscription to the Shock Desk that is good for ninety
days for free. You don't pay for it, and it's
just to get you through the transition, especially for someone
like you that can't you drive back and forth and
bring it back that way. If you're trying to install
your printer that you know, and you're trying to install
things and you know there's no drivers for Windows eleven
and you need someone to help you figure it out.

Speaker 12 (44:00):
Oh that reminds me. I, well, the printer I have
currently work with Windows eleven.

Speaker 2 (44:06):
What kind of printer is it?

Speaker 12 (44:07):
It is an Epson printer. I'll have to go look
and see what number its sit through.

Speaker 3 (44:16):
Okay, yeah, I mean most of your EPs and stuff
is going to be just fine. Your HP stuff is
going to be fine, most of it. Okay, unless it
was something that was originally for Windows seven or something crazy.

Speaker 12 (44:25):
Oh no, not an HP Office Jet.

Speaker 3 (44:27):
For you know, some people are still using those things.
But yeah, So then you can use the shock desk
and say, hey, I'm trying to install this update that
I've got Microsoft is telling me I need and it
won't go through. Can you help me over the shock
desk for that? Because I'm a subscriber and it's a
gray area, because the guys are like, well, we're supposed
to charge for that, but she is a subscriber.

Speaker 2 (44:48):
Just I guess we should probably just help her. Huh
So just a little tip.

Speaker 12 (44:54):
Okay, Okay, now that I think, what I'll do is
wait until I get one of my credit card offers,
you know, closer to the time of October and then
maybe by a new computer.

Speaker 3 (45:04):
There you go, you got plenty of time. You don't
have to go without all right, Hey, thank you for
the call, Bonnie. I appreciate you joining us on the program.
We got you in the drawing here as well, really quick.
SpaceX has been diorbiting a strangely large number of its
satellites recently. I don't know if you've heard about this.
Four to five Starlink satellites per day are being diorbited now.
They have a fleet of like eight thousand satellites up there,

(45:27):
so four to five a day. I mean, you think
satellites got to be expensive, right, I mean, I know
they're not super expensive, not like you know, Boeing satellites
or something, but they're they're little satellites. But the thing
is the ones that they're supposed to last five years.
So you'd think that these are from the Starlink one cluster,
but they're actually a lot from the Starlink two cluster,
so they haven't been up there for five years. One

(45:47):
farmer in Canadia, he reported that a two point five
kilogram because you know they do the metric thing up there,
that's five and a half pounds for all your red
blooded Americans. Two point five kilogram chunk of aluminum landed
on his farm. I mean, did you take it to
the golden goat? I mean you could have you could
have got do they still have golden goats? I remember
those from my childhood, you know, mom, you collect the

(46:08):
popcins and mom would take you to the golden goat
and you'd feed him into the golden goat and it
would spit quarters out, ding ding dddddd.

Speaker 2 (46:14):
I think that was a little before my time.

Speaker 3 (46:15):
Oh man, that's some seventies love right there. You take
it to the golden goat. But anyway, maybe he could
take it to the aluminum place and get some money
for it. I don't know, or you know, put it
up on eBay and sell it. So just the rate
of deorbiting satellites is dropping, but in case you find
two point five kilogram chunks of aluminum on your land somewhere,

(46:36):
it could be one of the Starlink satellites being deorbited.

Speaker 2 (46:38):
Just just a heads up there.

Speaker 3 (46:39):
All right, we're gonna take our final break of the program,
and when we come back, we have a lot to do.

Speaker 2 (46:42):
We're gonna try.

Speaker 3 (46:43):
We're gonna get amber, You're gonna get you in here
as well. Also, Apple has a new version of iOS.
It's iOS twenty six that's in testing right now. It
has a new feature that is blocking FaceTime videos. When
Apple detects certain content, it literally shuts down your video call.
And so we're gonna tell you what's going on with
that and let you decide if this is a good

(47:03):
thing or not. Coming up next on compute.

Speaker 7 (47:05):
This, computer problems usually don't just suddenly happen. Most failures
usually start out as small issues with few or no symptoms.

Speaker 8 (47:12):
Over time, they grow.

Speaker 7 (47:13):
Into error messages, blue screens, and other problems that can
be costly to fix. Shrock innovations by annual preventative maintenance
checkup catches those small problems now before they can metastasize
and become.

Speaker 8 (47:25):
Tomorrow's costly repairs.

Speaker 7 (47:27):
During the maintenance check up, our experienced technicians perform up
to eight hours of tests, checks, automated repairs and optimizations
that keep your computer at peak efficiency while identifying potential
issues while you still have options about how to handle them.
When your computer gets its first check up, it can
see it to a twenty five percent performance improvement and

(47:47):
leaves our service center cleaned, sanitized, and running better than
the day you bought it. Just About every complex device
requires maintenance. Your computer is no different, especially considering the
valuable information that passes through it every day.

Speaker 8 (48:01):
If you have not.

Speaker 7 (48:02):
Had your computer maintenance in the past six months, you
are overdue. Stop in or call any of our service
centers to arrange a free pickup to ensure your computer
continues to work for you.

Speaker 5 (48:12):
If you can dream it, Shock Interactive's website developers can
make it happen. Refresh your website, automate sales and marketing,
and grow your business today with Shock Interactive.

Speaker 7 (48:23):
Have you noticed that almost every piece of technology seems
to do its best.

Speaker 8 (48:27):
To be disposable?

Speaker 7 (48:29):
Every day people talk their phones, tablets, and other electronic
devices because they.

Speaker 8 (48:33):
Can't be repaired.

Speaker 7 (48:35):
Manufacturers have engineered their products to fail on a schedule
so they can extract more money out of your family
budget automatically.

Speaker 8 (48:42):
Every year or so. But what if it didn't have
to be that way.

Speaker 7 (48:45):
What if you could get the performance of today's fastest
computers with the expansion and upgrade options.

Speaker 8 (48:51):
You used to enjoy.

Speaker 7 (48:52):
You just described Shrock's Modular Desktop computers. Having the right
tool for the job is important, and Shock's Modular Desktop
packed the performance and flexibility to handle your computing needs
from just checking the email to running a complex business.
Modular desktops are engineered to be easily repaired with widely
available industry standard parts. Every component is selected intentionally to

(49:16):
give you years of upgrade and repair options. It is
not uncommon for a short customer to be using the
same computer for a decade after they bought it. Modular
PCs are the most popular custom computers.

Speaker 8 (49:27):
In the Midwest or reason.

Speaker 7 (49:29):
When you are ready for your next computer, stop in
to check out the Modular lifestyle or shop online at
Truckinnovations dot com.

Speaker 3 (49:43):
Oh my gosh, I think we just wrote a golden
goat commercial for the radio show.

Speaker 2 (49:48):
Like you're welcome, boss. Maybe I'm the only one that room.
Do you have a goat sounder?

Speaker 4 (49:52):
You know?

Speaker 2 (49:53):
Come on, where's the goat sounder?

Speaker 4 (49:54):
Oh?

Speaker 3 (49:54):
Wow, we have a lot to do and we have
like four minutes to do it in, so four minutes roughly, right, Okay, Amber,
welcome to the program. What are you going to do
with your Windows ten computer?

Speaker 6 (50:06):
Thank you? Thor so. I bought a printer back in
about twenty twenty. It's one of the HP thirty eight
thirty series with the touchscreen. I typically use it for
air print, but when I moved in with the one
who called in a few minutes ago, Jim, last year,
I started letting him use it on his computer and

(50:29):
turned out he just upgraded to Windows ten. So I
want to make sure or excuse me, Windows eleven. So
I want to make sure that my printer is going
to still be useful to him and not just a
useless piece adjunk to him and not to me.

Speaker 3 (50:42):
No, you're good to go. Basically that the printer UH had.
There's new easy print setter set up software that has
been released as of June twenty third of twenty twenty
five for that printer. So you're so they've they put
out new software for Windows eleven essentially, is what that means.

Speaker 2 (50:59):
So you're good to go. You'll be able to install
it just fine.

Speaker 6 (51:02):
Is it gonna update on its own?

Speaker 7 (51:05):
Well?

Speaker 3 (51:05):
Yes, if you install Windows eleven, Windows eleven will detect
the printer and then download the appropriate files needed to
run it. It's really well automated, no sweat thank you, Amber,
appreciate the call, and we I be in the drawing
as well as Jim. That's one way to multiply your
potential winnings there. You get everyone in the family to
call it.

Speaker 2 (51:22):
I like it. I like it all right.

Speaker 3 (51:24):
So before we get on the track and start talking
about the Golden goat here again, Apple has a new iOS.
iOS is the operating system that's installed on mobile devices iPad, iPhone,
things like that. FaceTime is the video calling feature that
you can only call other Apple devices, so you can

(51:45):
call between Apple devices essentially on FaceTime. And now FaceTime
is monitor I'm guessing using AI, Apple is to monitor
the content of your FaceTime call. So if it detects
nudity in your FaceTime call, it throws a black screen
up and it says, let me get this right here.

(52:06):
The black screen comes up and it says audio and
video is paused because you may be showing something sensitive.
There's a joke there, but we're just gonna let that
one sit in age properly, like a Champagne colored a
Glant laptop.

Speaker 2 (52:21):
It's just gonna sit on the shelf and age. But anyway,
the long and the short of it here guys, is
is this a good thing? Right?

Speaker 3 (52:31):
So we don't know if this is a new feature
in iOS twenty six. It basically it says you can
end the call immediately or you can continue. If you
hit continual, then you're on your own. But or is
this a parental control feature? And if it's a parental
control feature, why would it say continue? Because you obviously
what parent would want their kid to continue showing sensitive
things on video chat.

Speaker 2 (52:50):
Now.

Speaker 3 (52:50):
The other side of this, too is there's a lot
of trying to think of the right way to say
this without getting banned from YouTube pornographic extra where kids
in school are being told if you don't do this,
then bad things are gonna happen.

Speaker 2 (53:05):
We're going to release these AI generated videos.

Speaker 3 (53:07):
Kids feel like they don't have a choice, then they
do it, then they leverage it to get more and
then eventually, you know, bad things happen to the kid.

Speaker 2 (53:14):
We don't want that to happen to kids.

Speaker 3 (53:16):
So if this is a new feature for iOS, I
think this is a good thing just to at least
let you know, hey, you're stop for a beat before
you do this and think, because this video lasts forever.
I think that's not a bad thing, but it literally
is blocking Unity in FaceTime.

Speaker 2 (53:30):
It's kind of funny.

Speaker 3 (53:31):
Pat congratulations, you've got yourself a twenty five dollars Shock
Innovations gift certificate. Will get ahold of you on Monday
and get that into your Shock account and we will
see you all again next weekend for another exciting edition
of Compute This