Chat GPT Customer Service

Episode Transcript
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Speaker 1 (00:00):
It's another jewbile phone framesday mornings on the twenties. Hello, Hi,
one second please, okay, we're friendly greeting. Hi. Uh hello,
my name is Trevor and I'm calling from Energy. Welcome.

(00:25):
Nice to How are you doing today? Alright, I'm doing well.
Are you doing okay? Uh? Sorry? Just one second please?
Well to respond to? Okay, I'm good, Thanks? How about you?
I would be doing well, but my bill has been

(00:48):
messed up the past couple of months, so probably not
doing as well as I could be. Okay. How do
you say sorry to an angry customer? One second please, ma'am,
I'm sorry. What are you doing? Oh? I was getting
a response to what you had said. Uh, so I

(01:10):
wanted you to know that I'm allowing you to express
your frustration without interruption. Also, now I will now frustration
and I will now empathize with you, show that you
understand your feeling. I'm gonna show that I understand your feelings,
so I understand how frustrating this must be. Okay, and

(01:31):
acknowledge their concerns without making excuses. Do you one second?
I'm sorry? What is going on? Oh? This is absolutely ridiculous.
I want to ensure that I give you a great
customer service experience. So I'm using sure, uh huh okay,
so far you're failing? Is that okay? How do I

(01:54):
respond if a customer says I'm feeling one second, I'm
just typing into chat gibt roop for new Is this
like your first day or something like? Is this your
first job ever? I can't type that fast and I'm
having trouble like getting good responses. If you could ask
me one question at a time so I could put
it into chat GPT so that I can answer you.

(02:16):
You're using chat GPT? Did your job actually? Like tell
you to do that? Like? What's the no? Is that
what they're using that for these days? I'm just your servant. No,
I'm just hella into new AI technology. I don't know
if you've used it someone else I can talk to, Like,
this is one second. There is no way you are
going to be able to help me with my bill customers.

(02:40):
You're kidding me? Have you ever used like the AI technology?
It's like Hella cool. You can do all kinds of
things on there. Oh yeah, all the kinds of things. Yeah?
Can I stick to your manager? Please? I can't handle
this right now, like, I'm sorry, but I feel like
my head is about to explode. No, I'm you could

(03:06):
talk to you right now. You could be getting a cold.
I could what well, I just typed into Chad GBT
what it could mean if you feel like your head's
about to explode, and it said that head pressure or
sideest pressure from an oncoming cold could be one of
the things. Manager. Now, look, please how about that? Just

(03:28):
please get me anyone else right now? Okay, okay, how
about I just tell you that this is actually Jubil
from the Jubil Show doing a phone prank on you
and your husband set you up. Oh my god. He
said you get really frustrated with customer service people and
wanted to mess with you. Oh my godness. So I'm oh,

(03:51):
I'm actually kind of relieved so that that wasn't somewhat real,
because I was really starting to worry about the future
of this country wake up every morning with Jubile phone pranks.

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Jubal Fresh

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