The Creepiest Customer Service Call Ever… Until the Twist!

When a man cancels his shaving subscription, he expects a quick goodbye, not a terrifyingly clingy rep begging for him to come back… and maybe even showing up at his house?! 😳 What starts as a simple customer service call quickly spirals into one of the weirdest, most uncomfortable convos ever, until the shocking reveal.

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Episode Transcript

Speaker 1 (00:00):
It's another jewbile phone frame day Mornings on the twenties. Hello,
we want you back?

Speaker 2 (00:13):
I'm sorry?

Speaker 1 (00:15):
Yes, Hello, is this Tyler? This is Tyler. Yeah, hi Tyler.
My name is Juniper and I'm calling from Shaveclub dot
com and I noticed recently that you canceled your membership
with us, and so I'm just doing a customer service
follow up call to see why you decided to leave us.

Speaker 3 (00:40):
Yeah, I mean, I just, you know, I just I
just wanted to try it out and I decided that
it wasn't really for me.

Speaker 1 (00:47):
And is there anything specifically that rubbed you the wrong
way about our products?

Speaker 3 (00:55):
I know that the product was all quality of just
you know, it's a little expensive, and you know I
don't shave every.

Speaker 2 (01:01):
Day, so I didn't really.

Speaker 1 (01:03):
The reason that I'm calling today is to see if
you will come back to us and give us another
opportunity to send you all of the shaving items and
skin care products and other things that we were sending
you with our mostly subscription service.

Speaker 2 (01:21):
No, I'm pretty sure, I'm good, though, thanks for asking.

Speaker 1 (01:24):
I want to ask you to rethink that. If I
would like to urge you to rethink it is that
okay to say I'd like to urge you to rethink
your decisions.

Speaker 2 (01:37):
No, urging me isn't going to change my mind. Also,
like you're I'll be frank, you're creeping me out your voice.
You're like saying things like, I don't I don't know
what this is. I don't appreciate you being this aggressive.

Speaker 1 (01:49):
Oh I'm so sorry if I was coming off as aggressive.
I didn't want to obviously be that way with you.

Speaker 2 (01:54):
I just we.

Speaker 1 (01:55):
Valued your business, and we value all of our customers,
and we take get very personally here at Shaved Club
when somebody cancels their subscription, and so we like to
do everything we can in order to get them back
to us.

Speaker 2 (02:10):
Okay, but no like saying things like that like I
I it's not about leaving. Look, I tried the subscription.
I didn't like it. I mean it was fine. You know,
it just does look like you're you're.

Speaker 1 (02:23):
Really when somebody signed just as a customer, we like
them to be around for life. Sometimes if you decide
to go a different direction, it makes us very upset
and sad.

Speaker 2 (02:38):
Well man, people are going to do this all the time.
It's a business, and I don't appreciate this, but you're
you're at this point, you're harassing me.

Speaker 1 (02:44):
I don't know what, don't know what harassment is.

Speaker 2 (02:46):
I guess you know what do you mean you don't
know what harassment is? This is harassment, harassing me?

Speaker 1 (02:52):
So sorry, that was an odd way to say it.
I didn't mean that you don't know what harassment is.
Of course you know what harassment is. I just don't
know if you've ever experience and sit like you might deserve.

Speaker 2 (03:01):
I'm experiencing it right now. You're harassing me, and I
want to know why you talk to your customers like this.
This is not okay? Do you understand that? Are you
getting that?

Speaker 1 (03:11):
Well? I'm so sorry. I don't know what I said
to elicits such a big reaction from you. I apologize
if I'm coming off any sort of other way than
just wanting to gain your business back and missing you
deeply and dearly.

Speaker 2 (03:27):
Oh well, stop talking about missing me deep, dearly and deeply.
It doesn't it's not comforting me. Man, all right? All right?
That right there, that is creepy. Do you not understand that?

Speaker 1 (03:39):
What is creepy? I'm so sorry I didn't.

Speaker 2 (03:42):
The way you spoke to me right now like a demon.

Speaker 1 (03:45):
I don't know. I'm sorry, I don't know what you're
talking about. I was just listening to you.

Speaker 2 (03:51):
I'm not coming back. Let me make that perfectly clear
to you.

Speaker 1 (03:55):
The rest of the items that you still have from
us this afternoon.

Speaker 2 (04:00):
I'm sorry. Wait, wait, what do you.

Speaker 3 (04:03):
What do you mean you're getting the rest of my
items you.

Speaker 1 (04:08):
Do currently have from us? We would be getting those
back this afternoon. I'm already here.

Speaker 2 (04:16):
What what what do you need to say here? What
are you talking about?

Speaker 1 (04:20):
Oh? Did I say that out loud? I'm so sorry.
Don't worry about it. Never mind, have a great day.

Speaker 2 (04:27):
And no no, no, no, no, no what what?

Speaker 1 (04:31):
What will when you get home? No?

Speaker 2 (04:34):
What do we at my house when I get home?
I don't you're there right? No?

Speaker 4 (04:41):
No, no, no, I'm calling hey, Tyler, Tyler, this is actually
Jubil from the Jubil Show doing a phone brank on
you and your girlfriend.

Speaker 1 (04:48):
Churris has set you up? Are you It is a joke.

Speaker 4 (04:53):
She said, you recently canceled your shaving subscriptions and wanted
me to mess with you.

Speaker 1 (04:59):
Wake up. Every recording with Jubile phone breaks