Episode Transcript
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Speaker 1 (00:07):
This is news Radio seven to ten wntm's ask the Expert.
Uncle Henry here once again with Mary from Mixed ninety
nine to nine. Hello and our guest, proud to welcome
back to News Radio seven ten WNTM the most recognizable
voice and mobile radio Bess from Lazy Boy Best. Great
to see you again.
Speaker 2 (00:27):
It's so good to be here, Uncle Henry and Mary.
How are you? How are you? How are you?
Speaker 1 (00:33):
Fantastic?
Speaker 2 (00:34):
That be more memorial well s againd I've been coming.
Speaker 3 (00:38):
Yeah, I bet you're busy with that too.
Speaker 2 (00:40):
Therey cheers for the red White, Yes, ma'am.
Speaker 1 (00:44):
And we know that this time of year it's going
to be Is it the best time of year to
get furniture.
Speaker 2 (00:51):
Uncle Henry, Yes, ma'am. It's all the best time of
year to get furniture. Any time of year is the
best time of year to get beautiful Lazy Boy furniture.
Speaker 1 (01:02):
It is always great to have Lazy Boy furniture come
into your home and stay there with you. But you've
got a lot going on. You don't have just a
Memorial Day sale. What have you got?
Speaker 2 (01:11):
What?
Speaker 4 (01:12):
Oh?
Speaker 2 (01:12):
Oh, it's so much fun. We're just rocking and rolling,
you know, in the springtime, you think, oh, I'm looking
at the calendar. There's not that much to do, and
I don't have a high school graduate or a college graduate,
or a bride or a groom or.
Speaker 3 (01:26):
You know, what shall you do with your life?
Speaker 4 (01:28):
I do?
Speaker 2 (01:29):
And all of a sudden, it's just crazy how things
get busy in the spring. So what we've decided to
do it lazy boy, it's get crazy too, Okay, how
about that. So we're gonna have Moonlight Madness on Thursday.
It's our pre Memorial Day kickoff.
Speaker 3 (01:45):
Okay, scary.
Speaker 2 (01:48):
Then we go straight into our going straight into our
Memorial Day event through Monday. So it's gonna be awesome.
You know. The big thing is we've got forty eight
months no interest. Oh that shot, I know.
Speaker 3 (02:05):
That's for what I did. I was by to say
I did the math. That's four years.
Speaker 2 (02:08):
Yeah, that's like he graduates freshman will graduate. I know.
Speaker 3 (02:12):
So that really helps.
Speaker 2 (02:13):
It helps a lot, doesn't it. It really does. And
then thirty percent off plus an additional five percent. Oh yeah,
so we've got a lot going on. So we start
on Thursday at twelve noon at Moonlight Madness for kickoff.
Price is so low, Uncle, Henry, you don't need to
shop no, mo I love that rhyme. I do a
(02:36):
couple of little Bogo chairs and they are going on
and not to mention, all of our designers on staff
will be there to help and we're ready to go.
Speaker 1 (02:46):
Hey, before we talk about all things lazy Boy here,
want to congratulate lazy Boy for being award winning. Lazy
Boy Gulf Coast one of the top ten in the
United States of America Canada.
Speaker 3 (03:01):
Also, that's amazing.
Speaker 1 (03:04):
So one of the top ten in lazy Boy North America.
Speaker 2 (03:10):
Oh, thank you, thank you. It has a it is huge,
it's it's it was a it's been a lot of
hard work, but it's been a lot of fun. And
there we are, award winning store.
Speaker 1 (03:22):
So there we are. It says a line, of course
about the quality of the product, incredible quality, all the
different things you find, all the different accessories that you
have at Lazybowl Gulf Coast, but it also says so
much about your in home design team that you put.
Speaker 2 (03:36):
Together over the sales team who you know, it's it's
for the whole team, you know, it really takes everybody.
It's from the admin, you know, those who are doing
the paperwork, doing the phone work, the back end, the
warehouse crew and the delivery team and sales team, design team.
You know, it's it's the whole group. Everybody. Anything could
(03:58):
break down along the way, anything can kind of go,
and everybody just pulled together and said we're going to
do it. We thought we were going to make it
somewhere around the third quarter and got really busy and said,
let's see if we can't pull it out. We got
really close a couple of years ago, and so it
was like, that's enough, we're going to get that golden ring.
(04:20):
And we did. Congrats, congratulations you thank you.
Speaker 3 (04:24):
Wow, that's that's so.
Speaker 2 (04:26):
I know. So they've been working on a long time
and everybody was so proud, strutting around. Well should be
strutting around.
Speaker 4 (04:34):
If you want your furniture by an award winning top
ten in the country, top ten in North America, store
Star Studying cast, and all you have to do is
come in.
Speaker 2 (04:46):
Exactly, just walk in the door, mobile smash Fort, Pensycola,
anywhere I tend is our friend, and just bring pictures
if you have, it doesn't matter.
Speaker 4 (04:57):
Just start by coming.
Speaker 2 (04:58):
Just just walk in the door or it doesn't matter.
We have somebody on staff full time in all three locations,
and so yeah, just sit down, start talking about how
you want your home to look and how you want
your home to feel. You know. We this whole process
started years and years and years ago, uh, when it
(05:20):
was realized that the problem's not in the store. Nope,
you know, you come in the store. Now. We do
have the finest recliner because we pioneered the recliner and
engineered the recliner and are continually uh developing and redesigning
the recliner to bring it on with power and head
(05:43):
rest and heat elements and you know, USB ports all.
You know. Just as the world moves forward, so does
Lazy Boy, which is great. You know, that's what's kept
the company in business for nearly one hundred years. Yes, indeed,
we're so close to it. So while we have the
finest recliner, which is amazing, we also have beautiful furniture.
(06:07):
And the problem is in the house. It isn't you know.
Some and our poor recliner has gotten such a bad wrap,
you know, because somebody will come in and go, oh,
I just don't want a big old hurly burly recliner.
And you know, and that is the character to your picture.
When you say recliner, you get a picture. You get
(06:28):
you get this big, bad looking thing, which nobody wants,
by the way, he wants that. And Lazy Boy has
worked for years to develop streamline beautiful product that fits
into your home. We had the funniest story. We had
one lady who came in and her husband had a
(06:49):
bad back, and she had had her house designed by
an outside source, not us, which was fine. There are
others we do acknowledge and and.
Speaker 1 (07:02):
So yeah, but they ain't top ten in North America.
Speaker 2 (07:12):
She said, I've got to have a recliner from my husband,
and and she was told by her designer that her
husband could get this one specific recliner and he had
picked out the designer had picked out the fabric, and
so that was okay for that to go in the house.
(07:32):
And the lady was very concerned about it. The wife
was concerned about how the house was going to look
and how it was going to feel once this afterthought
was added in there. Well, guess what happened about After
that chair had been delivered and had been in the
house about three weeks, oh.
Speaker 4 (07:52):
She wanted one to, Yes, maam, because you all know
what happens.
Speaker 2 (07:58):
She came in and said, would it be all right
if if I got one too? Well, oh, yes, ma'am,
I believe it would. So. Uh so lazy boy really
knows how we want to live and that not one
size fits off.
Speaker 4 (08:15):
And that's really what it's all about. Some people think, oh,
when I'm decorating, it's just to look good. No, it
has to function, it has to feel good.
Speaker 3 (08:22):
It has to fit your lifestyle.
Speaker 2 (08:25):
You know. Coco Chanel, whom I adore said, you know,
really luxury ultimate luxury is comfort.
Speaker 3 (08:34):
Very nice.
Speaker 2 (08:35):
That's luxury, and it comes out in so many ways.
You know. It has to be visual comfort too, visual
comfort and physical comfort. So so lazy Boy, we combine
them and there you have it. So have a luxurious family.
Speaker 4 (08:51):
Room, function meet fabulous.
Speaker 2 (08:54):
Exactly exactly because if something doesn't work, it can be beautiful.
And if you go to museums, uh, you know, if
you go to some of the big city museums and
you see these wonderful rooms that were you know, these
period rooms that they've been able to recreate, like uh,
you know, like Louis the fourteenth rooms, and they said, oh,
(09:14):
here it is. And if you look at that jewel,
that is not a very comfortable place to sit down, right. So,
but it's gorgeous.
Speaker 4 (09:22):
M h.
Speaker 2 (09:23):
It's absolutely exquisite to see it.
Speaker 3 (09:26):
But who wants to live there?
Speaker 2 (09:27):
Who wants to live there? And besides, who's that tiny?
I know, little bit people?
Speaker 4 (09:33):
We were touring like some of the national buildings in Portugal,
and that's exactly what my husband was saying. He's like,
how do these people sleep there?
Speaker 3 (09:41):
That's so small and it just looks so uncomfortable. It's
like they need lazy boy.
Speaker 2 (09:45):
That's this is a god So so it can, in
fact be beautiful, but it's not necessarily functional or helpful
for us today. And then I was gonna say that
I worked was. I was just talking to somebody I
worked with several years ago and she said, you know,
I just loved working with you and what you did
with our house. And she said, but the most amazing
(10:07):
thing to me was when we found out a fabric
was discontinued. It didn't bother you, but you said, it's okay,
We've got this many more. We can fix it. You know,
we can find the next one that will be beautiful
for you.
Speaker 3 (10:26):
You do have a lot of fabric, we do. I
mean you've got a whole wall, and.
Speaker 2 (10:30):
That's the beauty of it that you know, things are
kind of crazy today, so you know, you never you
we think we've got, you know, in our lineup. We
think we've got what's there and what's going to be
there for the next amount of time. But every now
and then there is a failure. You know, there is
something that is some sort of product failure. Maybe the
(10:52):
fabric doesn't really hold up the way lazy boy, even
though we test it twice, you know to the I can't.
It's Weisenheimer. It's a There is a fabric test, and
we do. We test our fabrics to a commercial grade,
not a residential grade. So it's tested to really be
(11:13):
enduring in your home because we know you have pets,
we know you have children, we know you have grandchildren,
we know you have neighbors, and we know you might
have a husband.
Speaker 3 (11:25):
Are they husband proof and kid proof? That would be
pretty cool.
Speaker 2 (11:28):
Well, we've worked on it as hard as we had
pet proof. That roof we've got pet proof. But at
any rate, you know, but there's every now and then
one one doesn't measure up, so we pull it so
so but when it's no problem, we know that we
can feel we can make it beautiful.
Speaker 1 (11:45):
So, uh, the possibilities are almost endless, you know.
Speaker 2 (11:50):
They really It's that I've seen the statistics on the
skew and that's the the you know, when you build
something with Lazy Boy, it gets its own individuals stamp
which is a skew, and it with all of the
options totally across the board with you know, starting with
(12:10):
the recliner and the power recliner and the lift chair,
going into motion furniture, which is you know, we have
lazy time, we have reclined away, we have there's several
categories of motion sofas that then move into oh my mind,
(12:30):
just up anyway stationary sofas and oh well, my mind
and duo, which is a combination stationary look but has
a power of foot rest. So when you combine all
those skews, when you look at all those options, and
then you look at all the fabric options and leather
(12:51):
options and finish options and seat options, it's like eight
hundred million ways to work a single piece of Lacy Boy.
Speaker 4 (13:05):
I see, that's why we need you because that's overwhelming.
Speaker 2 (13:08):
Isn't that? And they cut them back. We're going to
cut back. We've got too many excuse eight hundred million possibilities.
Isn't that something?
Speaker 1 (13:17):
Well, that is that's something, it is, And you're talking
about that is with one piece of furniture.
Speaker 2 (13:22):
No, that's with the whole line, with the whole line
of TNE and you put all of the possibilities together
like a sectional. How do you want to configure your sectional? Right,
how do you want to configure your sofa? What are
the options that you want to include? Eight hundred million possibilities.
Speaker 1 (13:40):
And so and when we when we think of that
in terms of interior design, then you add in with
all those possibilities, all the accessories, all the different layers
of design. So it goes into numbers that are that
are beyond my ability to understand.
Speaker 2 (13:55):
Past one hundred, it becomes a little challenging for me.
Speaker 1 (13:58):
Well, talk a little bit about out the in home design.
We know that you can help us with the furniture,
but everything else.
Speaker 2 (14:07):
Well, the in home design is for the person who
wants to create a new space. You know, how do
I do the space? And who's who is? Who is
a design customer or when do you want to do it?
Or when is it time to renew a room? When
is it time to redo? And we get those questions
all the time, and we also do you know, do
(14:28):
bedroom and dining room right? So you know, there's so
many because dining rooms have evolved, I think in a
quicker than anything else. They've really changed a lot. People
don't sit down in their dining rooms like they used to. Okay,
so for a while there there was one thought about
(14:48):
eliminating the dining room, and I think that's a bad choice.
Speaker 3 (14:54):
Really, you don't think we need to have the.
Speaker 2 (14:57):
You need a dining room. I do think you need.
I do think you need the opportunity to have as
much dining space as your home allows, because that's where
you sit down with family and friends. That's that's the.
Speaker 4 (15:10):
Same even if you don't use it on a regular basis. Yeah,
you have a family in you know, if you're doing
the church supper.
Speaker 2 (15:16):
Club exactly, and it earmarks an occasion, it earmarks one
of our major holidays. It's a place to gather and
be together. So the evolution of the dining room, because
it doesn't necessarily have to be in a separate room anymore.
It can be a part of your living space. So
that but lazy boy knows that. So we've got dining room,
(15:38):
we've got bedroom. Your your room, Your bedroom is your sanctuary.
Oh yeah, we just had a huge workshop. You know,
we shut the store down last week and had a
big workshop with designers and sales and uhl. One of
the facilitators and consultants said, okay, everybody in this room,
raise your hand and tell me is your aster bedroom finished?
Speaker 4 (16:01):
Oh? Hands right, because it's like the last thing because
nobody sees it, right.
Speaker 2 (16:08):
You see it, I know, And that is really one
of your most important parts of your life, is a
place for where you can go and recharge and refresh
and become you know, get ready for the next day
or or in this day and move smoothly into the
next day. So so we know that, we know that
that master bedroom is very important to us, to us all,
(16:33):
I love my room and it's still not finished it,
but it gets closer. It's closer. Well, I mean, yeah,
there are always little nips and tucks around in places.
But anyway to get back to it, yes, uncle Henry,
there's if you want to redo. And these are some
of the questions we get. You know, it's an odd room,
(16:56):
it's an odd shaped room. I can't quite figure out
how to do it. It's a new build, it's a renovation.
The children have left, the children are coming, you know,
the parents, you know, uh, you know, we're empty nesters.
Or we're having we're having a new family. You know,
we have a new family member. So as family dynamics change,
(17:17):
your needs in your living spaces change. So those are
all the times to do it. And it's for the
person who says, you know, I just can't deal with
this room anymore, doesn't feel right, doesn't feel good, I'm
embarrassed to have people over. I don't want people over.
And and our home should be a community center, you know,
(17:38):
a place where we absolutely have people over. And so
this is my rule of thumb. If you can pick
up your room in ten minutes. Now I'm not talking
deep clean, I'm not If you can just pick it up,
pick it up, do a quick walk through, pick it up,
you know, get the shoes off the floor, get the
(17:59):
bottles and off the table, you know, fluff the cushions
and you know, throw whatever blanket was up there. You know,
either back on the back of the sofa, in the basket,
or in the dirty clothes wherever. If you can do
that in ten minutes, then your room's probably pretty good.
But if it takes you, if that won't help. If
(18:21):
you can't tidy up your room in ten minutes, Like
you're out going out to eat dinner with friends and
they say, oh, let's come back your house real quick
and we'll finish up doing so and so, and you think, okay,
So then you don't have to so then yeah, you
race home and tear it. And if you can do that,
(18:42):
then your room is in good shape. You're ready if
you're confident. So and what in home design does is
it looks at the holistically at any space living room, dinner,
in bedroom, and the way they relate to the rest
of the house. And we start, you know, with the upholstery.
Of course, when we start with the room itself, then
we move into the upholstery. And because the sofa is
(19:05):
generally the largest piece in the room, the bed is
generally the largest piece in the room, or the dining
room table is the largest piece, So we start there
and then we're going to radiate out from then we're
going to talk about you and then look and feeling.
How do you want it to feel? You walk into
that space, house should it looking for? And then we
go from the ground up. We look at the floor,
we look at the walls, we go vertical. You know,
(19:27):
so rugs, what kind of rugs? Rugs are so important
in a space. You know, they define the space. They
can be addressed as the fifth wall. You know, they
are also sound control comfort. They really are beautiful and
you can have more than one rug in a space.
Then we move into the functional layer of the tables,
especially in a bedroom or a living room, you know,
(19:49):
the side tables, the coffee table. Then we move into lighting,
and you know we have, oh, there are tons of lighting.
You know, there's overhead lighting which is there, which is
nice for emergency purposes. But you think about a chandelier,
you know, dropping down, pennant lighting, chandelier lighting while scots
(20:09):
is in lamps. They're just beautiful accents to a space
and they make all the difference in the world. And
how you highlight corners of your room, especially at night,
you can really make it soft and beautiful. And then
the accessories that you put, you know, the tabletoppers, you're
your minimalist or a maximalist, how do you want to
layer that out? And finally the vertical, you know, a
(20:33):
plant or artwork and mirrors. So many of our homes
today are have indirect lighting in the living room simply
because you know, they are these beautiful, fabulous, big living spaces,
but they get indirect lighting because there may be a
porch off of it, which is great for living, but
(20:53):
as far as light is concerned, we've lost the beauty
of that natural light coming in. Some heros are so important.
So those are the things that we consider and talk about.
But it integrate the things that you love, that you
already own and make them really work for you. So
does that answer you a question?
Speaker 1 (21:11):
It does? It does. Now we are we are just
about out of time here, so before we endo our
conversation for now, let's tell the people that just tuned
in abound these great opportunities at Lazy Boy this week.
Speaker 2 (21:23):
It's kickour drum roll please. Moonlight Madness is kicking us
off on Thursday, starting at twelve noon. We're going all
the way through until Monday at six pm. Price is
so low you don't need to shop. No mow forty
eight months no interest financing. Three cheers for the Red,
(21:44):
White and blue. Shall we finish up with a song,
mother Mayor? Oh no, it's heart cheering about.
Speaker 3 (21:55):
It is worth cheering about.
Speaker 1 (21:57):
Well, I have a great Memorial Day.
Speaker 2 (21:59):
And you two Henry, and you two Mary, thank you.
Three cheers for the red and blue. H