September 2, 2025 • 20 mins
Seniors Helping Seniors
In-home services for Seniors by Seniors
251-202-2248
www.shsgulfcoastAL.com
In-home services for Seniors by Seniors
251-202-2248
www.shsgulfcoastAL.com
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:07):
This is News Radio seventy ten WNTM. Uncle Henry here
with you once again on Ask the Expert. On this
episode of Asty Expert, we're going to learn about a
new business here on the Gulf Coast called Seniors Helping Seniors. Now,
this episode of Asty Expert will be of interest to
(00:29):
you if you've got a loved one, a senior citizen,
loved one who needs some help in the home. Or
you may find this of interest if you are a
senior citizen yourself and you know you need help in
your home. So let's find out about Seniors Helping Seniors.
We have the owners of Seniors Helping Seniors with us today.
(00:51):
We're going to talk now with Alexis Castillo and Brandy
Dillard of Seniors Helping Seniors. So Alexis and Brandy, thank
you both for coming in today.
Speaker 2 (00:59):
Awesome, thank you, Thank you so much for having us.
Speaker 3 (01:02):
Yes, thank you, Uncle Henry for having us. Appreciate well.
Speaker 1 (01:04):
Let us start off with with telling the listener what
is Seniors Helping Seniors.
Speaker 2 (01:10):
Seniors Helping Seniors is a non medical in home service
where we provide companion care, personal care, and specialized services
to meet the needs of seniors that want to be
able to stay in their home for as long as
they can with extra help.
Speaker 1 (01:27):
Okay, and you say non medical, So this is not
nurses going out or medical professionals going out to people's houses.
Speaker 4 (01:34):
No, sir, no it's not. It's just a senior caregivers. Basically,
they do non medical They can even give.
Speaker 3 (01:41):
Eye drops on their eyes.
Speaker 1 (01:42):
Tell me about the first senior and seniors helping seniors.
What do you mean by seniors helping seniors?
Speaker 2 (01:49):
The first senior is that we hire people that are
over the age of forty forty and up, so we
classify a senior as a mature capable of responsible adult.
We're not focused on hiring younger people because they don't
have the experience with caregiving that we would have.
Speaker 1 (02:13):
Well, also, I'm going to guess that they also wouldn't
have the same type of empathy.
Speaker 3 (02:18):
Correct for seniors.
Speaker 2 (02:20):
Yes, we're looking for a certain level of compassion. The
people that are in this I'm going to call it
the Sandwich generation, right, the group that is kind of
our age where they've taken care of their kids, they've
helped to take care of their family, their parents, their aunts,
their uncles, their siblings, and so these people know how
(02:41):
to take care of people. They are compassionate people and
understand what the seniors are going through.
Speaker 4 (02:48):
And the senior clients and the senior caregivers have the
same interest basically because we try to match them up
so they can talk about the old days. So what
happened the sixties seventies that youngers caregarists could not you know,
just like talking about the old cars. You know, for example,
we have two of them that just set around and
just talk about old cars and it's just a great
(03:09):
thing just sitting there watching them.
Speaker 3 (03:10):
They become friends. You know.
Speaker 1 (03:12):
It is wonderful when I bring up Captain Kangaroo when
people know what I'm talking about, and that's what this
is about.
Speaker 2 (03:19):
That's exactly what it's about. It's about understanding.
Speaker 1 (03:23):
Okay, so let's talk about it. So you hire people
that are mature, that can relate to the people they're
helping and may have a heart for it. They may
be growing into that and realizing that they're going to
need it themselves at some point. So what talk about
the capabilities of the seniors who are going out to help.
If I call seniors helping seniors, for myself or for
(03:46):
a loved one. What kind of help can they get
in the home from your people.
Speaker 2 (03:50):
So they can do anything from companion care, which means, hey,
I just need help with you know, come out and
hang out with me, help me run air, maybe you know,
meal prep watch a TV show with me, knit with me,
garden with me, whatever, just type of companionship that they need,
(04:11):
because maybe they just need somebody to kind of be
with them for a period of time, or maybe they
need personal care. Maybe they need help with bathing and
dressing and toileting and walking and ambulatory type things. So
if they need help with those things and meal preparation,
then our caregivers will also do that. And we also
(04:33):
do special services, which could even include like maybe I'm
a little wobbly and I can't take care of my
pet anymore. Maybe we need somebody to come hang out
with us and take the pet outside. Maybe my yard
needs to be mode little things like that. But we
do housekeeping, lighthouse lighthouse keeping, yard work, pet sitting, running errands,
(04:55):
running to the grocery store, all of those things.
Speaker 1 (04:58):
There's something in my own life where there were a
few years that I had difficulties going to doctors because
they required someone else to be with me for minor procedures.
Y would you take people to doctor's appointments?
Speaker 4 (05:14):
Yes, we would, And Uncle Henry, that's one of the
important things that I've had in my life, right that
we had my father in law. Basically after he was
by himself, I had to take care of my daughter,
so I really couldn't do, you know, help him more,
take him to different doctor's appointments and things like that.
My sister in law lives about four hours away, so
she had to come down here to help him. Well,
(05:36):
that became a problem because she has her own family,
right so she had to take him to where she lives,
and my father in law had to leave his house,
had to leave us, had to leave the church, you know.
And that's that's one of the things we try to
keep a senior person to stay in their home.
Speaker 3 (05:52):
They feel much better being that home. They don't want
to leave their family, they don't want to.
Speaker 4 (05:55):
Leave their church, you know, and all their friends.
Speaker 1 (05:58):
Okay, So how can some boddy listening to this find
out more about seniors helping seniors?
Speaker 2 (06:05):
So our phone number is two five one to zero
two two two four eight, and our website is s
HS Golf Coastal So s H S g U L
F C O A S T A L dot com
and we would love to be able to talk to people.
(06:25):
We personalize each plan we meet with the clients, we
meet with the family. Our goal is to make sure
that we build a plan around exactly what's needed, no more,
no less, and make sure that we understand what the
needs are from both the client and the family matched
(06:45):
the caregiver.
Speaker 1 (06:46):
Yes, let me, let me get you to repeat some
of this. So let's say I call this number two
five one two zero two two two four eight because
I've got a loved one that needs help. What happens
once I make that phone call? How does that? How
does the whole process work?
Speaker 2 (07:01):
So you make that phone call, and we take a
little week just like an inventory of who you are,
who you're calling about, what the you know, expected needs are,
and then we set up a free in home visit.
And so we will come out and we will have
(07:23):
this free in home visit and we will do an
in home assessment where we take a look at, you know,
what's actually happening in the home, who we're going to
care for, what types of things that might be important
to the individual. You know, maybe they like a certain
chair or you know, take note of the things that
(07:46):
are important to them. Do they like to watch certain
TV programs, Do they have a certain way that they
like their meals prepared, whatever it is. We take note
of all of those things and we build a care
plan around the end individual that is specialized for that
person and the family.
Speaker 1 (08:04):
Now, what are you finding most people are asking for.
What are the more common things you're hearing from from
your clients.
Speaker 4 (08:13):
So the thing that we hear the most is companionship. Right,
they need somebody to come over and just visit with
them because that their family members live too far away,
and they'll call and say, hey, can you go visit
and stay with you know, sit with my dad or mom.
Speaker 3 (08:29):
I just don't have time right now.
Speaker 4 (08:31):
And because because they have their own lives, it becomes
a busy time for them, and so the senior person
gets stuck by themselves. So that's one of the main
things they ask for.
Speaker 1 (08:41):
Okay, so basic companionship. When someone contacts you and wants
this kind of help, how much hope do they does
the average person need? Do they want a few hours
a day a few hours a week. How does that work?
Speaker 2 (08:55):
It depends. And so again we build the plans that
are customized to the individual client. And so we have
some that are just a few hours a week, and
we have some that are a few hours every day.
The ones that are a few hours every day are
more aligned to personal care. They might need a little
more help with you know, your activities of daily living,
(09:18):
which is you know, bathing, dressing, you know, all of
those things. So if you need help every day, we'll
do that. One of the things that you asked about
early on was about you needed somebody to drive you
back from a doctor's office because of I think, and
so we actually have a special offer where we will
do that just that. So say you don't need you know,
(09:42):
a weekly, you know type routine, but maybe you just
need a one time thing because you're going to go
get a colonoscopy or you're going to go you know,
have you know, some sort of outpatient done, and so
we will do that. We will have a caregiver that
knows how to take care of you, drive you to
(10:03):
drive you, you know back home, tuck you in and make
sure that you are safe for that day, and get
you set up for the day. Even if you need
like a meal or something like that, we'll take care
of that too.
Speaker 1 (10:17):
Now, if you just tuned in, you're listening to Seniors
Helping Seniors. That is the name of the the business
we're talking about, Seniors Helping Seniors. You can call their
office at two five one two zero two two two
four eight. Their website is SHS Golf coast Al dot com.
That's SHS Golf coast a l dot com Seniors Helping Seniors.
(10:41):
So where do you find the seniors who are going
to help the other seniors.
Speaker 2 (10:46):
We've been very fortunate. We have advertised on Indeed and
on Craigslist and on our website, and we've been very
fortunate that we have had a large number of applicants.
So I think that Alexis has done more than three
hundred and fifty screenings.
Speaker 1 (11:06):
Wow, okay, we have a lot of people applying.
Speaker 4 (11:09):
They're very interesting in helping and we just don't have people.
We have people that are former CNAs even rins in
the military. Yes, they have that experience, but now they
don't want to do the full time. They don't want to,
you know, take the risk of you know, hurting somebody,
or they just want to do a companionship with personal care.
That's the type of We have a person that's been
(11:31):
in the military, in the Navy for years, he was
an RIN and now it's like, I don't want a
full time jobs, want to do part time, just want
to help.
Speaker 3 (11:38):
But this is what I know.
Speaker 1 (11:39):
Okay, So you're going to be overjoyed then with the
quality of people that are put stepping forward to be
a part of this.
Speaker 4 (11:44):
Yes, it's very very good because we have an RIN,
we have a CNAs or former CNAs, right they just retired.
Now they don't want to do anything else except help
a senior person.
Speaker 1 (11:56):
And I'm guessing at a lot of this has to
do with these people's hearts. They just want to help
senior citizens. They know they are needed.
Speaker 2 (12:07):
Absolutely, you'll find that these people, you know, they this
may be a part time job for them, but they're
so excited about helping seniors and they really do have
a heart because the seniors that we're serving they need
us just as much as the seniors that are working
for us want to serve. So it really is a
(12:30):
win win situation.
Speaker 1 (12:32):
So if somebody listening wants to apply, is there's still time.
Do you mind if they apply? I know you've already
gotten a bunch of be able, can they still apply?
Speaker 2 (12:40):
We are constantly hiring and constantly looking for clients, So
that is two things that we will never not do.
We will always be hiring and we will always be
looking for clients.
Speaker 1 (12:52):
Okay, now again, if you you the listener, if you
want to be a part of this, maybe you don't
need someone to help you right now.
Speaker 3 (12:59):
Maybe you want to help somebody.
Speaker 1 (13:01):
If you're a senior, you're over the age of forty
and you want to help, you can call two five
one two oh two two two four eight. That's two
five to one two o two two two four eight.
Do some of the people need help overnight? Do you
have people that actually sit there at night and help people?
Speaker 2 (13:16):
We do. We offer twenty four hour care overnight of course,
twelve hour whatever is needed. So whenever we build the plan,
it's it is customized to the client and if they
require twenty four hour services, twenty four hour care, we
are there with them and we do a team based
(13:40):
scheduling where we would have you know, a person and
a backup person for every shift that would be covered.
Speaker 1 (13:49):
There okay, uh, do you have some people that are
contacting you because they already take care of a senior
and they just need a break.
Speaker 2 (13:58):
Yes, we do the respite care, and we also make
sure that anybody that is a active caregiver for a
family member, they have to take that break and so
actually we provide those services as well, and it works
out really well to get the in home family member
(14:19):
caregiver out of the house, get a break, go to lunch,
have you know, some friend time, and really, you know,
take a moment for themselves. Caregivers are highly stressed, you know,
because they're in that situation all day and so they
really need that break time and it really helps.
Speaker 1 (14:42):
Now when you hunre someone to be one of the
seniors who's going to help other seniors. Do you have
any specific training for them or do you do you
put them through a process where they understand the values
of your company.
Speaker 2 (14:56):
We do go over the values of our company and
we also have them go over all of our critical
skills like active listening. We cover a lot of the
protocols for personal care. We also cover protocols for infection
control and those types of things. We want to make
(15:17):
sure that we have prepared our caregivers as best we
can whenever they go into the home, and they don't
go into the home the first time by themselves, Alexis
or myself go with them the first time, and we
want to make sure that things are going right with
the client and with the caregiver for the first day.
Speaker 1 (15:38):
Really, you are that involved in this process where you're
actually going into the homes as well as the caregivers.
Speaker 4 (15:43):
Yes, I'll go in with the caregiver and sit there
and talk to them, explain to what's going on, everything
that we need to do to take care of the client.
We don't just send a caregiver, We'll go sit there
and visit them.
Speaker 3 (15:55):
Okay.
Speaker 1 (15:56):
Now, for the people that just may have tuned in
in the middle of this conversation and when we're talking
about seniors helping seniors going into the homes, want to
underline again for people that you are not sending in
nurses or medical professionals. This is not about giving medical care.
This is a different type of care.
Speaker 3 (16:15):
Correct.
Speaker 2 (16:15):
Correct, This is non medical care, which means that we
will do medication reminders, we will do meal prep, we
will do companionship, we will do lighthouse keeping, we will
do personal care and we will do specialized services.
Speaker 1 (16:32):
Okay, so you're not going to provide medical care, but
if I need someone to remind Dad to take his
medication at a certain time, you can do that.
Speaker 2 (16:40):
Absolutely, we can do that.
Speaker 1 (16:44):
What about people that need help with a loved one
who's having memory care issues, because that's I meet a
lot of people that are running into that and that
is a special need all of itself. Do you help
in those cases as well?
Speaker 2 (17:00):
We absolutely do. We build a care plan around the
client and while they may be struggling with some memory
you know, loss, we want to be aware that we're
building a plan that keeps the client safe and also
keeps the caregivers safe. And so some of those things
(17:23):
are just reminder things, meal prep. Other things might be
having a conversation understanding that they may repeat themselves going over.
So we try to prepare our caregivers with some of
the skills that they might need. Along with the fact that,
(17:45):
you know, dementia training is one of the things that
we're going to be looking to push more.
Speaker 4 (17:53):
Yeah, And one of the things is, like we mentioned earlier,
we really try to match the caregiver and the client.
So when we go in and get give an assessment
what we're going to be doing, the plan, basically building
the plan for them. We take back to that to
the to our office and make make sure okay, we've
got this one, this one, they can do this. Yeah,
let's end this caregiver. We make sure we match them.
(18:13):
We don't want to just send somebody doesn't know anything, right.
We make sure we match to the client that needs
to make sure they taking care of for sure.
Speaker 1 (18:22):
Now for seniors helping seniors, I'm sure there are people
listening now that either want to become a senior helping
seniors or they've got a loved one they know this
would help them with. What is your service area? What
areas will you service with seniors helping seniors?
Speaker 2 (18:38):
We cover all of Mobile and Balwin County.
Speaker 1 (18:41):
Okay, well that's that's pretty big. Both counties. I think
they're big enough to be states. Yes, but they're both
So you cover both Mobile and Baldwin.
Speaker 3 (18:50):
Yes, that is correct.
Speaker 4 (18:52):
We go all the way to Alberta, Orange Beach, all
the way to you know, Mobile, Sarah Land will in
all those.
Speaker 1 (19:00):
Areas, even Wilmer. Congratulations to Wilmer on that. So we're
almost out of time here. What have I not asked you?
Is there something you wanted people to know about Seniors
Helping Seniors I haven't asked you about yet.
Speaker 2 (19:14):
I think you covered all of the basics. But I
think that if I were to say, one thing that
we really want people to understand is that we have
a heart for serving others, and we're you know, we
want to make sure that your family member and that
you know, whether you join us as a caregiver or
whether you join us as a client, you become part
(19:36):
of our family. And so this is a small family
business and we put our heart and soul into making
sure that everybody that works with us and you know,
is a part of that family.
Speaker 1 (19:49):
All right, Well, we're just about out of time here.
Speaker 3 (19:51):
Listen.
Speaker 1 (19:52):
I'm about to give you the website and you can
go there twenty four hours a day to find out more.
But the phone number to call for Seniors Helping Seniors
is two five one two O two twenty two forty eight.
Two five one two O two twenty two forty eight.
And the website to find out more at any time
is SHS Golf coast Al dot com. That's SHS Golfcoast,
(20:16):
a l dot com for seniors Helping seniors. Alexis and Brandy,
thank you both for coming in.
Speaker 2 (20:23):
Thank you so much, Uncle Henry.
Speaker 3 (20:25):
Thank you very much, Uncle Henry.
Speaker 1 (20:26):
And thank you for listening to Ask the Expert here
on News Radio seven ten WNTM. If you'd like to
listen to this conversation again, it's available as a podcast.
You can find the Ask the Expert podcast at NewsRadio
sevent ten dot com or on the iHeartRadio app.
This is News Radio seventy ten WNTM. Uncle Henry here
with you once again on Ask the Expert. On this
episode of Asty Expert, we're going to learn about a
new business here on the Gulf Coast called Seniors Helping Seniors. Now,
this episode of Asty Expert will be of interest to
(00:29):
you if you've got a loved one, a senior citizen,
loved one who needs some help in the home. Or
you may find this of interest if you are a
senior citizen yourself and you know you need help in
your home. So let's find out about Seniors Helping Seniors.
We have the owners of Seniors Helping Seniors with us today.
(00:51):
We're going to talk now with Alexis Castillo and Brandy
Dillard of Seniors Helping Seniors. So Alexis and Brandy, thank
you both for coming in today.
Speaker 2 (00:59):
Awesome, thank you, Thank you so much for having us.
Speaker 3 (01:02):
Yes, thank you, Uncle Henry for having us. Appreciate well.
Speaker 1 (01:04):
Let us start off with with telling the listener what
is Seniors Helping Seniors.
Speaker 2 (01:10):
Seniors Helping Seniors is a non medical in home service
where we provide companion care, personal care, and specialized services
to meet the needs of seniors that want to be
able to stay in their home for as long as
they can with extra help.
Speaker 1 (01:27):
Okay, and you say non medical, So this is not
nurses going out or medical professionals going out to people's houses.
Speaker 4 (01:34):
No, sir, no it's not. It's just a senior caregivers. Basically,
they do non medical They can even give.
Speaker 3 (01:41):
Eye drops on their eyes.
Speaker 1 (01:42):
Tell me about the first senior and seniors helping seniors.
What do you mean by seniors helping seniors?
Speaker 2 (01:49):
The first senior is that we hire people that are
over the age of forty forty and up, so we
classify a senior as a mature capable of responsible adult.
We're not focused on hiring younger people because they don't
have the experience with caregiving that we would have.
Speaker 1 (02:13):
Well, also, I'm going to guess that they also wouldn't
have the same type of empathy.
Speaker 3 (02:18):
Correct for seniors.
Speaker 2 (02:20):
Yes, we're looking for a certain level of compassion. The
people that are in this I'm going to call it
the Sandwich generation, right, the group that is kind of
our age where they've taken care of their kids, they've
helped to take care of their family, their parents, their aunts,
their uncles, their siblings, and so these people know how
(02:41):
to take care of people. They are compassionate people and
understand what the seniors are going through.
Speaker 4 (02:48):
And the senior clients and the senior caregivers have the
same interest basically because we try to match them up
so they can talk about the old days. So what
happened the sixties seventies that youngers caregarists could not you know,
just like talking about the old cars. You know, for example,
we have two of them that just set around and
just talk about old cars and it's just a great
(03:09):
thing just sitting there watching them.
Speaker 3 (03:10):
They become friends. You know.
Speaker 1 (03:12):
It is wonderful when I bring up Captain Kangaroo when
people know what I'm talking about, and that's what this
is about.
Speaker 2 (03:19):
That's exactly what it's about. It's about understanding.
Speaker 1 (03:23):
Okay, so let's talk about it. So you hire people
that are mature, that can relate to the people they're
helping and may have a heart for it. They may
be growing into that and realizing that they're going to
need it themselves at some point. So what talk about
the capabilities of the seniors who are going out to help.
If I call seniors helping seniors, for myself or for
(03:46):
a loved one. What kind of help can they get
in the home from your people.
Speaker 2 (03:50):
So they can do anything from companion care, which means, hey,
I just need help with you know, come out and
hang out with me, help me run air, maybe you know,
meal prep watch a TV show with me, knit with me,
garden with me, whatever, just type of companionship that they need,
(04:11):
because maybe they just need somebody to kind of be
with them for a period of time, or maybe they
need personal care. Maybe they need help with bathing and
dressing and toileting and walking and ambulatory type things. So
if they need help with those things and meal preparation,
then our caregivers will also do that. And we also
(04:33):
do special services, which could even include like maybe I'm
a little wobbly and I can't take care of my
pet anymore. Maybe we need somebody to come hang out
with us and take the pet outside. Maybe my yard
needs to be mode little things like that. But we
do housekeeping, lighthouse lighthouse keeping, yard work, pet sitting, running errands,
(04:55):
running to the grocery store, all of those things.
Speaker 1 (04:58):
There's something in my own life where there were a
few years that I had difficulties going to doctors because
they required someone else to be with me for minor procedures.
Y would you take people to doctor's appointments?
Speaker 4 (05:14):
Yes, we would, And Uncle Henry, that's one of the
important things that I've had in my life, right that
we had my father in law. Basically after he was
by himself, I had to take care of my daughter,
so I really couldn't do, you know, help him more,
take him to different doctor's appointments and things like that.
My sister in law lives about four hours away, so
she had to come down here to help him. Well,
(05:36):
that became a problem because she has her own family,
right so she had to take him to where she lives,
and my father in law had to leave his house,
had to leave us, had to leave the church, you know.
And that's that's one of the things we try to
keep a senior person to stay in their home.
Speaker 3 (05:52):
They feel much better being that home. They don't want
to leave their family, they don't want to.
Speaker 4 (05:55):
Leave their church, you know, and all their friends.
Speaker 1 (05:58):
Okay, So how can some boddy listening to this find
out more about seniors helping seniors?
Speaker 2 (06:05):
So our phone number is two five one to zero
two two two four eight, and our website is s
HS Golf Coastal So s H S g U L
F C O A S T A L dot com
and we would love to be able to talk to people.
(06:25):
We personalize each plan we meet with the clients, we
meet with the family. Our goal is to make sure
that we build a plan around exactly what's needed, no more,
no less, and make sure that we understand what the
needs are from both the client and the family matched
(06:45):
the caregiver.
Speaker 1 (06:46):
Yes, let me, let me get you to repeat some
of this. So let's say I call this number two
five one two zero two two two four eight because
I've got a loved one that needs help. What happens
once I make that phone call? How does that? How
does the whole process work?
Speaker 2 (07:01):
So you make that phone call, and we take a
little week just like an inventory of who you are,
who you're calling about, what the you know, expected needs are,
and then we set up a free in home visit.
And so we will come out and we will have
(07:23):
this free in home visit and we will do an
in home assessment where we take a look at, you know,
what's actually happening in the home, who we're going to
care for, what types of things that might be important
to the individual. You know, maybe they like a certain
chair or you know, take note of the things that
(07:46):
are important to them. Do they like to watch certain
TV programs, Do they have a certain way that they
like their meals prepared, whatever it is. We take note
of all of those things and we build a care
plan around the end individual that is specialized for that
person and the family.
Speaker 1 (08:04):
Now, what are you finding most people are asking for.
What are the more common things you're hearing from from
your clients.
Speaker 4 (08:13):
So the thing that we hear the most is companionship. Right,
they need somebody to come over and just visit with
them because that their family members live too far away,
and they'll call and say, hey, can you go visit
and stay with you know, sit with my dad or mom.
Speaker 3 (08:29):
I just don't have time right now.
Speaker 4 (08:31):
And because because they have their own lives, it becomes
a busy time for them, and so the senior person
gets stuck by themselves. So that's one of the main
things they ask for.
Speaker 1 (08:41):
Okay, so basic companionship. When someone contacts you and wants
this kind of help, how much hope do they does
the average person need? Do they want a few hours
a day a few hours a week. How does that work?
Speaker 2 (08:55):
It depends. And so again we build the plans that
are customized to the individual client. And so we have
some that are just a few hours a week, and
we have some that are a few hours every day.
The ones that are a few hours every day are
more aligned to personal care. They might need a little
more help with you know, your activities of daily living,
(09:18):
which is you know, bathing, dressing, you know, all of
those things. So if you need help every day, we'll
do that. One of the things that you asked about
early on was about you needed somebody to drive you
back from a doctor's office because of I think, and
so we actually have a special offer where we will
do that just that. So say you don't need you know,
(09:42):
a weekly, you know type routine, but maybe you just
need a one time thing because you're going to go
get a colonoscopy or you're going to go you know,
have you know, some sort of outpatient done, and so
we will do that. We will have a caregiver that
knows how to take care of you, drive you to
(10:03):
drive you, you know back home, tuck you in and make
sure that you are safe for that day, and get
you set up for the day. Even if you need
like a meal or something like that, we'll take care
of that too.
Speaker 1 (10:17):
Now, if you just tuned in, you're listening to Seniors
Helping Seniors. That is the name of the the business
we're talking about, Seniors Helping Seniors. You can call their
office at two five one two zero two two two
four eight. Their website is SHS Golf coast Al dot com.
That's SHS Golf coast a l dot com Seniors Helping Seniors.
(10:41):
So where do you find the seniors who are going
to help the other seniors.
Speaker 2 (10:46):
We've been very fortunate. We have advertised on Indeed and
on Craigslist and on our website, and we've been very
fortunate that we have had a large number of applicants.
So I think that Alexis has done more than three
hundred and fifty screenings.
Speaker 1 (11:06):
Wow, okay, we have a lot of people applying.
Speaker 4 (11:09):
They're very interesting in helping and we just don't have people.
We have people that are former CNAs even rins in
the military. Yes, they have that experience, but now they
don't want to do the full time. They don't want to,
you know, take the risk of you know, hurting somebody,
or they just want to do a companionship with personal care.
That's the type of We have a person that's been
(11:31):
in the military, in the Navy for years, he was
an RIN and now it's like, I don't want a
full time jobs, want to do part time, just want
to help.
Speaker 3 (11:38):
But this is what I know.
Speaker 1 (11:39):
Okay, So you're going to be overjoyed then with the
quality of people that are put stepping forward to be
a part of this.
Speaker 4 (11:44):
Yes, it's very very good because we have an RIN,
we have a CNAs or former CNAs, right they just retired.
Now they don't want to do anything else except help
a senior person.
Speaker 1 (11:56):
And I'm guessing at a lot of this has to
do with these people's hearts. They just want to help
senior citizens. They know they are needed.
Speaker 2 (12:07):
Absolutely, you'll find that these people, you know, they this
may be a part time job for them, but they're
so excited about helping seniors and they really do have
a heart because the seniors that we're serving they need
us just as much as the seniors that are working
for us want to serve. So it really is a
(12:30):
win win situation.
Speaker 1 (12:32):
So if somebody listening wants to apply, is there's still time.
Do you mind if they apply? I know you've already
gotten a bunch of be able, can they still apply?
Speaker 2 (12:40):
We are constantly hiring and constantly looking for clients, So
that is two things that we will never not do.
We will always be hiring and we will always be
looking for clients.
Speaker 1 (12:52):
Okay, now again, if you you the listener, if you
want to be a part of this, maybe you don't
need someone to help you right now.
Speaker 3 (12:59):
Maybe you want to help somebody.
Speaker 1 (13:01):
If you're a senior, you're over the age of forty
and you want to help, you can call two five
one two oh two two two four eight. That's two
five to one two o two two two four eight.
Do some of the people need help overnight? Do you
have people that actually sit there at night and help people?
Speaker 2 (13:16):
We do. We offer twenty four hour care overnight of course,
twelve hour whatever is needed. So whenever we build the plan,
it's it is customized to the client and if they
require twenty four hour services, twenty four hour care, we
are there with them and we do a team based
(13:40):
scheduling where we would have you know, a person and
a backup person for every shift that would be covered.
Speaker 1 (13:49):
There okay, uh, do you have some people that are
contacting you because they already take care of a senior
and they just need a break.
Speaker 2 (13:58):
Yes, we do the respite care, and we also make
sure that anybody that is a active caregiver for a
family member, they have to take that break and so
actually we provide those services as well, and it works
out really well to get the in home family member
(14:19):
caregiver out of the house, get a break, go to lunch,
have you know, some friend time, and really, you know,
take a moment for themselves. Caregivers are highly stressed, you know,
because they're in that situation all day and so they
really need that break time and it really helps.
Speaker 1 (14:42):
Now when you hunre someone to be one of the
seniors who's going to help other seniors. Do you have
any specific training for them or do you do you
put them through a process where they understand the values
of your company.
Speaker 2 (14:56):
We do go over the values of our company and
we also have them go over all of our critical
skills like active listening. We cover a lot of the
protocols for personal care. We also cover protocols for infection
control and those types of things. We want to make
(15:17):
sure that we have prepared our caregivers as best we
can whenever they go into the home, and they don't
go into the home the first time by themselves, Alexis
or myself go with them the first time, and we
want to make sure that things are going right with
the client and with the caregiver for the first day.
Speaker 1 (15:38):
Really, you are that involved in this process where you're
actually going into the homes as well as the caregivers.
Speaker 4 (15:43):
Yes, I'll go in with the caregiver and sit there
and talk to them, explain to what's going on, everything
that we need to do to take care of the client.
We don't just send a caregiver, We'll go sit there
and visit them.
Speaker 3 (15:55):
Okay.
Speaker 1 (15:56):
Now, for the people that just may have tuned in
in the middle of this conversation and when we're talking
about seniors helping seniors going into the homes, want to
underline again for people that you are not sending in
nurses or medical professionals. This is not about giving medical care.
This is a different type of care.
Speaker 3 (16:15):
Correct.
Speaker 2 (16:15):
Correct, This is non medical care, which means that we
will do medication reminders, we will do meal prep, we
will do companionship, we will do lighthouse keeping, we will
do personal care and we will do specialized services.
Speaker 1 (16:32):
Okay, so you're not going to provide medical care, but
if I need someone to remind Dad to take his
medication at a certain time, you can do that.
Speaker 2 (16:40):
Absolutely, we can do that.
Speaker 1 (16:44):
What about people that need help with a loved one
who's having memory care issues, because that's I meet a
lot of people that are running into that and that
is a special need all of itself. Do you help
in those cases as well?
Speaker 2 (17:00):
We absolutely do. We build a care plan around the
client and while they may be struggling with some memory
you know, loss, we want to be aware that we're
building a plan that keeps the client safe and also
keeps the caregivers safe. And so some of those things
(17:23):
are just reminder things, meal prep. Other things might be
having a conversation understanding that they may repeat themselves going over.
So we try to prepare our caregivers with some of
the skills that they might need. Along with the fact that,
(17:45):
you know, dementia training is one of the things that
we're going to be looking to push more.
Speaker 4 (17:53):
Yeah, And one of the things is, like we mentioned earlier,
we really try to match the caregiver and the client.
So when we go in and get give an assessment
what we're going to be doing, the plan, basically building
the plan for them. We take back to that to
the to our office and make make sure okay, we've
got this one, this one, they can do this. Yeah,
let's end this caregiver. We make sure we match them.
(18:13):
We don't want to just send somebody doesn't know anything, right.
We make sure we match to the client that needs
to make sure they taking care of for sure.
Speaker 1 (18:22):
Now for seniors helping seniors, I'm sure there are people
listening now that either want to become a senior helping
seniors or they've got a loved one they know this
would help them with. What is your service area? What
areas will you service with seniors helping seniors?
Speaker 2 (18:38):
We cover all of Mobile and Balwin County.
Speaker 1 (18:41):
Okay, well that's that's pretty big. Both counties. I think
they're big enough to be states. Yes, but they're both
So you cover both Mobile and Baldwin.
Speaker 3 (18:50):
Yes, that is correct.
Speaker 4 (18:52):
We go all the way to Alberta, Orange Beach, all
the way to you know, Mobile, Sarah Land will in
all those.
Speaker 1 (19:00):
Areas, even Wilmer. Congratulations to Wilmer on that. So we're
almost out of time here. What have I not asked you?
Is there something you wanted people to know about Seniors
Helping Seniors I haven't asked you about yet.
Speaker 2 (19:14):
I think you covered all of the basics. But I
think that if I were to say, one thing that
we really want people to understand is that we have
a heart for serving others, and we're you know, we
want to make sure that your family member and that
you know, whether you join us as a caregiver or
whether you join us as a client, you become part
(19:36):
of our family. And so this is a small family
business and we put our heart and soul into making
sure that everybody that works with us and you know,
is a part of that family.
Speaker 1 (19:49):
All right, Well, we're just about out of time here.
Speaker 3 (19:51):
Listen.
Speaker 1 (19:52):
I'm about to give you the website and you can
go there twenty four hours a day to find out more.
But the phone number to call for Seniors Helping Seniors
is two five one two O two twenty two forty eight.
Two five one two O two twenty two forty eight.
And the website to find out more at any time
is SHS Golf coast Al dot com. That's SHS Golfcoast,
(20:16):
a l dot com for seniors Helping seniors. Alexis and Brandy,
thank you both for coming in.
Speaker 2 (20:23):
Thank you so much, Uncle Henry.
Speaker 3 (20:25):
Thank you very much, Uncle Henry.
Speaker 1 (20:26):
And thank you for listening to Ask the Expert here
on News Radio seven ten WNTM. If you'd like to
listen to this conversation again, it's available as a podcast.
You can find the Ask the Expert podcast at NewsRadio
sevent ten dot com or on the iHeartRadio app.
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