Gary Sullivan 9/27/2025 Hour 2

Your calls, queations and tips with Gary.  We also talk to our friend Ron Krueger.  

Episode Transcript

Speaker 1 (00:29):
Well, the weekend's here. Welcome aboard. You were at home
with Gerry Sullivan. By the way, I've been talking about
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(00:53):
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(01:14):
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for sponsoring this Hour of a Home with Gary Salvan.
Let me give you the phone number you can grab
a line as we continue to talk about our homes.
It's eight hundred eight two three eight two five five,

(01:35):
and let's go to Janice Jennis. Welcome.

Speaker 2 (01:40):
Hello, Yes, oh yes, we had a shed built and
the people who built it really did an awful job
of putting cocking on. It looked like they used to
spray gun or something. What is the best way to
get that off around doors and windows?

Speaker 1 (01:59):
Well? Is it cocking?

Speaker 3 (02:02):
Yes?

Speaker 2 (02:02):
Get that rubber looking stuff.

Speaker 1 (02:05):
Yeah, Well it's not easy. And there's different types of cocking.
There's silicon, there's acrylic, there's latex, there's you know, the
silicone is probably the most difficult thing to remove. And
of course it's in a seam, so it's down in
that crevice. And really there is a calcking removing tool

(02:26):
which is about eight inches long and it's got a
little hook shape on the end of it. And if
you can get in there and pull that colocking out,
that's the best way to do it. There are some
products out on the market called calocking removing cock removing products.

(02:47):
It doesn't remove it, it will soften it up and
let you work with it more by using that cock
removing tool, and that's probably the best way to do it.

Speaker 2 (02:58):
Well, thank you so much. I appreciate it. You've helped
us a lot in the past, so God is.

Speaker 1 (03:04):
Glad to do it. Thank you, Take care, bye bye,
all right, again it's eight hundred and eight two three
eight two five five. The one thing there, the lesson
there is you got to remove it. I see people
all the time. Where I hear people, they ask me
how to do that, and you know, I talk about
removing it. It will be the hardest part of the

(03:25):
job is getting the old stuff out, hands down. But
you've got to get that calcking out to get the
cocking into the crevice. And you don't have to fill
that crevice up, that's not the point. But you do
have to bridge both sides of that crevice. That's where
the seal takes place. But you got to get the

(03:48):
old stuff out. Smearing it on top is not going
to work long term. Evelyn welcome, Yeah, thank you.

Speaker 4 (03:56):
Gary. Well arch toilet on the back the uh where
the water goes it fills up before the bull filled up. Well,
we had it flog clogged yesterday and my husband plunged
it and now the water drains, you know, your flush
and the water goes down. But then the bull doesn't

(04:18):
fill up. The tank immediately fills up, you know, the
tank and back instead of first the bowl filling up
with water. So I did call a hardware store and
they said you'll have to adjust it, but they didn't
say how.

Speaker 1 (04:38):
Well, my guess is that if there is a flapper,
is there a little rubber piece that's connected with the
chain to the flush handle.

Speaker 4 (04:48):
Well, yeah, it's it's not rubbery. It's not soft rubbery.
It's like a firm plastic.

Speaker 1 (04:56):
Okay, okay, Yeah, my.

Speaker 4 (05:00):
Guess I don't know why it would have you know,
why the whole thing would have changed just because we
plunged it.

Speaker 1 (05:07):
Mm hmm. What I would do first is I would
go ahead, turn off the water and flush the toilet.
Get the kind of like resetting a computer. Right, let's
turn it off.

Speaker 4 (05:21):
What do you mean turn off the water?

Speaker 1 (05:23):
Is there water? There should be a valve underneath the
toilet that you can shut the water off going to
the toilet. Oh okay, okay, so turn that off, flush
the toilet. All the water out of the closet will
most of the water will go to the bowl and
down the drain. Then go ahead and turn your water
back on. See how everything fills up. My guess is

(05:48):
what's going on there is the chain that's connected to
the flush handle, right, is not keeping that flapper open
long enough The exactly right.

Speaker 4 (06:01):
That's what it looks like. I mean, it closes immediately
as soon as.

Speaker 1 (06:06):
The Yeah, so what I want you to do first
is go ahead and flush that toilet. After the water
is back on, flush that toilet, keep it. Just keep
that handle the press for a while and see if
that works. Okay, Oh yeah, and if that seems to
do a little bit better, you might just tighten that

(06:26):
chain up a little bit so that it keeps that
flapper open a little bit longer. Right, Okay, that's that's
one thing to do. The other thing is they have
the overflow tube. So there's probably a it's either built
in the toilet or it's a plastic pipe sticking up

(06:46):
in the middle of the closet, or it's a brass pipe.
And there should be a little rubber hose that goes
to that.

Speaker 4 (06:54):
Yeah, I'm looking at it now, and there's a rubber hose.

Speaker 1 (06:58):
Make sure that. Make sure that is going inside the tube.

Speaker 4 (07:04):
Oh, make sure the water is going inside the tube.
It looks it looks like it it's heading in that way.

Speaker 1 (07:16):
Well, we got to do better that. So that rubber hose, Okay,
it's got to be inside that tube. Just about a cool.
You know, a little bit three ace of it in, say,
and there should be a little clip that keeps that
there that may have popped out.

Speaker 4 (07:36):
Well, no, the clip is still.

Speaker 1 (07:37):
There, okay. And the and the in the in the
rubber hose is putting water inside that tube. Correct yep, yeah, okay,
all right, Well that part's good then. Yeah, so let's
try let's try to mess with that flapper.

Speaker 4 (07:52):
A little bit under the I'm looking under the toilet
and I'm trying to see where, Oh there's that thing,
so that turns it off. I see what you talk about.
I've never used that.

Speaker 1 (08:08):
If you want to just try flushing it with keeping
that flapper open longer before you even turn off the water,
give it a try and see if you can. If
you can identify that that's helping, then I think adjusting
that chain or whatever you have on there will be
helpful and probably solve your problem.

Speaker 4 (08:30):
Well, you know, I did try that, and it did help.
I mean it did make as long as I held it, it.

Speaker 5 (08:37):
Did make it.

Speaker 1 (08:37):
Yeah, So we need to make that chain a little
smaller or a little tighter so that when it flushes,
it's going to keep it more perpendicular to the outlet
which will keep it open longer. Give that a try
and see if that doesn't take care of it. Evelyn, okay, great,
thank you Gary, all right, very good, Thank you all right.

(08:59):
Our phone number is eight hundred eighty two three A
two five five and uh, let's take a break. John,
you'll be up first, Jeffrey Mark your next at home
with Gary Sullivan.

Speaker 6 (09:09):
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Speaker 1 (11:49):
All right, back ahet it we go at home with
Gary Selvan. Want to give Evelyn just a couple more things.
Of course, whenever there's an issue with anything and plumbing,
there's can always be multiple issues. One of the things
that it also might be is the transportation of water
from the closet to the bowl. That's the little holes
underneath the rim of the toilet. Getting a compact mirror

(12:11):
underneath air and taking a look to see if you
can see if those small holes are open or whether
they're clogged. That mineral build up could also be part
of the problem. You've also heard me talk many times
about the venting of a toilet a little round circle
down at the bottom of the toilet, something that could

(12:31):
be really creating almost a vacuum, pulling some of that
water out of the bowl, taking a bottle of CLR,
pouring that in there at night, letting it sit overnight,
and then flushing. That may help. She didn't say anything
about maybe an adjustment somebody made to a float or

(12:53):
to the height of like a fluid master ballcock that
could come into play. It keeps going on and on.
We talked about the refill toube. We talked about the flapper. Also,
the valve itself may not be bringing in enough water.
The valve itself could be compromised in some way. So
I just wanted to passes along because I know people

(13:16):
will call, all right, it's eight hundred eight two three
eight two five five John.

Speaker 3 (13:21):
Welcome, Hey Gary, how are you doing all right?

Speaker 1 (13:25):
Thank you?

Speaker 3 (13:26):
Can you can you hear me? Okay?

Speaker 1 (13:27):
I can? Good?

Speaker 3 (13:30):
Hey. I just wanted to throw this out there on
attic ventilation. Yes, sir, you know how important it is,
obviously you know. But I have an older house that
I didn't realize that it was built without soffits mm hmm.

(13:50):
It was built with exposed drafter tails and then no
gutters originally right, and attic was one hundred forty and
sixty degrees all the time. They had gable vents and
that was it. And but it was just it was
incredibly hot and so but someone had put soffits, had

(14:12):
enclosed the soffits and put gutters on the house in
the fifties of the sixties. But I had no vents
because they used plywood. And so I got the arboratory
saw out, bought a bunch of vents, figured i'd fix it,
and I cut through the plywood to put the vents

(14:34):
in to make them all look traditional, only to find
that the walls were plugged all the way to the
yah right, So I had to cut the actual sighting,
the original sighting out in between every I did it
every other rafter and to allow some air in because

(14:57):
there was no way for air to get in the house.

Speaker 1 (14:59):
Yeah. Well, and that's the most important part, is the
air coming in. You know, just for other people that
may have that type of construction, John, there's a product
called a smart vent which actually goes up on about
the third row of shingles where you actually it's kind
of like a ridge vent not at the ridge. It's
at the lower portion of the roof and it's elevated

(15:22):
a little bit and it's kind of has you know,
I guess it. And it has a little bit of vent.
It almost looks like a little mini ski ramp, okay,
with a screen the air. But it's called a smart
vent and that's another way to get air into that
into an area like that for that type of construction.

Speaker 3 (15:43):
Well, I didn't know about that, and you know, and yeah,
that's probably an option. Yeah, yeah, if you look around,
these are nineteen twenties homes, yep, nineteen twenty, nineteen thirty,
and they didn't build them, you know that of course
it was an economy build. You know, they didn't even.

Speaker 1 (16:01):
Build this off it right.

Speaker 3 (16:03):
But I had to cut through, you know. And it's
a good thing we have the vibratory cutters because I
could cut through it and then open up a I
could two by ten two by ten hole and I
could get some air in there.

Speaker 1 (16:17):
M Yeah. In fact, now sometimes down in a not
sometimes there's a trend over the last twenty years, especially
in warm climates and especially if air handlers for the
furnaceer air conditioners up in the attic. We're starting to
see homes go back the old way where it's a
total you know, encapsulation. In other words, those gable vents

(16:42):
are closed up and we're taking insulation even off the floor,
and we're insulating the underside of the roof and the
sides of the attic, so that becomes part of a
you know, we're not supplying it with air conditioning or heat,
but it is a conditioned space.

Speaker 3 (17:00):
Right if you can keep the radiant heat from coming
in and row.

Speaker 1 (17:03):
Yeah, yeah, yeah, so there, yeah, there's a but yeah,
that's the key. However you accomplish it. And I guess
my point from saying, and kind of your point too,
is don't let people say you can't do it, because
there's ways to do it, some easier than others. You
got to have air coming in, for sure.

Speaker 3 (17:23):
But getting the radiant heat stopping it from coming in
is obviously the best thing. But if you can't, you
got to get air in there to get it out.

Speaker 1 (17:31):
Right, Absolutely, well, thank you, all right, that's all about
all right, very good. Appreciate your story because it is
certainly key the radiant heat. In fact, what we're seeing
is even some we're seeing that a lot of with
even roofing now is metal roofing. Uh, it has a

(17:55):
coating on it where it I can't say neutralizes, but
it really reduces the radiant energy that's coming through the roof.
We've had a rhinoshield and there's other paint products although
out there where it has a ceramic additive where it's

(18:15):
cutting down on radiant energy getting into our homes, whether
it's the attic or it's the first floor family room.
And so there's insulation, there's you know, minimizing radiant energy
that's coming into your home. Those are also ways. So
we go through these different phases. We've talked about this

(18:38):
a couple times a day, interestingly enough, where we go
through different phases of different types of construction. Even on
the gable vents, I'm always talking, don't just put a
fan in the attic. It's not really going to do
you too much good. But if you have two gable vents,
one on each side, and you have a fan on

(18:58):
one side, that's pulling a st not just blowing air
into the attic, but pulling a airflow all the way
across that attic and pulling that air in and pushing
air out that his major benefits. All right, coming up,
we're gonna talk a little bit about wildlife that's getting
into your home. And if you're a squirrel of raccoon,

(19:20):
you're probably thinking about getting into a home. That's right,
Ron Krueger, he'll be joining us. You're at Home with
Gary Sullivan.

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Speaker 1 (22:13):
As promised. Ron Krueger from A Plus Wildlife Control would
joining us today and Ron, welcome, it's been four months.

Speaker 8 (22:22):
Welcome again, Happy Fall, Gary, Happy fall. Things changing, yes, thanks,
colors are changing, the temperature changing, and the behavior of
wildlife is changing too.

Speaker 1 (22:36):
And you know what that is the exact thought I
had this morning about six o'clock in the morning, heaving breakfast,
and I thought, you know what, I got to call
Ron see if he's available today. So thanks a bunch.
I mean, you know, we got all kinds of wildlife
and uh it's they too, are looking for a nice
place to winner over. I guess they certainly are.

Speaker 8 (22:56):
They certainly are. We're finding lots of different things happening
right now with all those changing temperature. It seems to
come real quick this year, maybe even a little early
with the drought animals are changing their behaviors. And right
now we're starting to get the calls for the scratching
and the ceilings, the scratching in the walls, the running
around and scampering above your head, and all these are

(23:19):
indications that something's going on up.

Speaker 1 (23:21):
There, something you don't want to ignore. I will you know,
I'm not studying wildlife like you are. You're living it
every day. But the one thing I've noticed in my
wife and I've been talking about we have probably a
forty foot pinoak in our backyard, and about two weeks
ago we started seeing the little clusters of leaves and

(23:43):
some pretty heavy squirrel activity underneath and in that oak tree.
And in the last week it's gotten ferocious. I mean
I cut grass yesterday. I couldn't believe all the clusters
of leaves and little twigs that were coming out of
that oak tree.

Speaker 8 (24:02):
And sometimes that's just from fall, but a lot of
times the squirrels are actually making nests. They go out
to the very ends of the more succulent ends of
the tree and they nip them off with their sharp teeth. Yeah,
and usually they keep them in their teeth and carry
them down or take them to the weather. They're going
to nest. Sometimes they lose their grip and that falls
to the ground, and you'll see a lot of nipped

(24:24):
ends of trees at the end of summer early every fall.

Speaker 1 (24:26):
Yeah, there's a bunch of them. And I'm starting to
see even some acorn shells and things like that. So
I don't know what do we do as homeowners. I'm
not worried about the leaves. I just want to make
sure those animals and those squirrels, and you can tell
me about the other animals and what they're showing. I

(24:47):
want to make sure they stay outside.

Speaker 8 (24:49):
Well, that's the important thing. We've talked many times over
the many years we've done this, and this is the
time right now while the weather is still decent, because
pretty soon it not going to be fit for man
or beast outside and then it's kind of too late
to do anything because workers can't get up there to
work on slippery, you know, wet and frosty roofs with

(25:10):
snow and ice on it. So now's the time to look.
Go outside and walk around, takes ten minutes and just
get a good survey.

Speaker 3 (25:18):
Of your house.

Speaker 8 (25:19):
And what you're looking for is gutters, that are kind
of tips funky. Maybe you've got some soffets that are
pushed up or falling or missing pieces. Those are all
indications that your house is having issues and open to wildlife.
It's like an open invitation to wildlife. Sometimes the wildlife
has actually caused the damage, so it's time to basically

(25:40):
get up there, have an inspection done, find out if
there's wildlife activity, and if there is, you set traps
or the professional step traps to remove the animals and
to make the proper repairs to You want your house
as solid, rock solid as you possibly can get, because
you can't stop wildlife from being around, but you can
sure in the heck's try to stop them from.

Speaker 1 (25:59):
Getting it sure and gosh, I maybe you'll disagree with
this statement, but when you get wildlife in your home,
maybe the easy part's getting rid of it. But there's
a mess up there. There's a repair that needs to
be made of the house. I mean it's a three
step process.

Speaker 8 (26:18):
It is. So the animal's gotta it's got to be identified.
You got you gotta find out, You got to monitor
to see, hey, is this an active area. Sometimes damage
is old and maybe not currently active. But if the
homeowner's hearing things scratching, thumping, bumping middle of the night,
waking you up. Something's happening. So the animals. The process
is you got to monitor, get the animals trapped and removed,

(26:41):
monitor to make sure there's no further activity. And because
you know, the last thing you ever want to do
is find a hole or an opening and just willy
nilly go up and just seal it, right because if
you just seal it, open soft it or a bad
part of the roof and fix it and you're not
sure if there's something living in there, really only bad
things can occur after that, you're potentially locked and animal

(27:03):
in your attic.

Speaker 3 (27:04):
That's not a good thing.

Speaker 1 (27:05):
Ron When they're in the attic and you hear them moving,
regardless of what it is you hear the movie are
they they're they're coming and going right, So I mean
there should be a lot of activity.

Speaker 8 (27:18):
Yeah, animals, don't you just store a lot of food
in your in your attic?

Speaker 1 (27:21):
Now.

Speaker 8 (27:21):
The only ones that would do that is something like
the red squirrel, the pine squirrel. They're known to store.
I've been in attics where they've the bays of the
insulation area is just packed full of walnuts and stuff
like that. But they're one of the few that do that.
Everything else they come and go a lot, and so. Yeah,
so they're using the house as a hardbridge to keep
out of the weather, and they've got that nice fluffy

(27:42):
insulation up there. While they're up there, you know, they're
biological forces will effect.

Speaker 1 (27:47):
Up there too.

Speaker 8 (27:48):
They're they're defecating and urinating and doing things and also
chewing and gnawing on things. We just helped the lady
up here in the Akron area that she had a
ton of squirrels, had them for a long time getting
through a ridge vent. Believe it or not, the ridgement
had an open end and we got in there. The
squirrel droppings were just enormous in the ceiling of this house,

(28:11):
and we got them out. She was also complaining that
her lights and fixtures stopped working, and she got electrician
and boy, what happened was from a simple repair, it
turned into something major where they had to start cutting
into open ceilings because the squirrels got into the inaccessible
areas and chewed all the romas wiring potential fire hazard.

(28:32):
So they got it fixed in time without an issue.

Speaker 1 (28:35):
And I'm sure you've seen it where they've chewed through
plastic piping water pipe.

Speaker 8 (28:41):
I had a customer where every time on the second
floor they would run the sink or flush a toilet,
it would flood downstairs. And what happened was is they
chewed a hole in the plastic PBC plastic pipe venting.
It was actually the vent stack, but it was in
where the water went when they flushed, and it made

(29:02):
a mess and they had to do some searching to
find it. They had to cut open a wall to
locate that, and they did. And yeah, so squirrels were
the main culprit for that. I've seen that quite a
few times.

Speaker 1 (29:12):
To be honest with you, is squirrel Is that the
number one animal? I mean, I know we'd need to
be concerned about all, but you run into squirrels more
than other animals.

Speaker 8 (29:21):
This time of year for roofs and addics, we typically
get squirrels and raccoons. Raccoons they're kind of like you know,
the behemoths. They get up there. If they don't have
a hole and they want in, they'll actually make one.
And actually squirrels will do that too. They'll chew anow
on punky and old wood. The raccoons will go up
to like a dormer. The things to look at if

(29:42):
you've got a dormer in your house, and where you
got that softet roof connection, that pinch point up there.
It is the weakest spot on a house for animal entry.
I don't care what it is. It could be mice, bats, squirrels, raccoons,
they all will utilize that gap in that spot is
the soppets are usually weakest there, and they a raccoon

(30:02):
will literally get up there, just push they're strong, or
pull it out all together, right, And once they're in
that soppet, they have access to here. And that's so yeah,
and that's that's what we always look There's usually evidence.
Do you see muddy pawp prints going up and down
your you know there's there mud on your down spots?

(30:23):
You know, those are things we look for during the inspection.

Speaker 1 (30:26):
So yes, and and so really what a homeowner can do.
Two things that come to mind. Number one is what
you said, take that walk around the house and really
pay attention to what's going on, even if you're on
the ground with a pair of binoculars. I guess if
you see squirrels hanging out around your ridge vent. You
definitely want to use your binoculars and see if there's

(30:48):
any damage. And I guess one of the biggest things
is if you hear, don't ignore it. It's not going
to go well.

Speaker 8 (30:56):
Exactly. Usually what we we hear this time of year,
and the only thing it could be two this time
of yere's mice. Mice are rolling in the houses left
and right. So we go into an inspection. We're hearing scratching,
or they're hearing scratching, they're hearing some scampering, and sometimes
we get there it's not maybe a wildlife issue, but
we determine, hey, they got a mouse issue, and so

(31:19):
it could be everything. So take the time now to
seal your house, cocking, ceiling, replacing wood, doing anything you
can while the weather is good will save you a
lot of problems in the winter time.

Speaker 1 (31:34):
Ron's businesses a plus wildlife control. You're an a Accron
Cleveland area and I know there's people listening, says, oh, mice, squirrels,
I can trap those. I'm not here just to sell
RON services. There's a reason. I mean, you know so
much about wildlife and behaviors. Do you see home owners

(31:58):
that have tried to res it and get themselves a
little bit over their head.

Speaker 8 (32:03):
Well of all types. Yes, and we're okay with that
to some extent, sure how to do it, but being
ugh on a thirty foot ladder or forty foot ladder
or twenty five foot ladder trying to catch you know,
squirrels on a gutter, or or trying to get a
raccoon out. You know, you get you get a twenty
pound raccoon in a cage up on your roof and

(32:25):
you're trying to pull it off the roof and it's
banging across, you know, back and forth. You can lose
your balance. It's not safe. So you know, you got
to have somebody who can get up on a roof
work the areas. You know, you can always set a
trap on the ground, but you're never knowing if you're
going to get the right raccoon or the right squirrel.
You're just catching things. You want to solve the issue,

(32:45):
not to catch all the wildlife. But yeah, it's it's
you know, it's dangerous. You get them the attic, you
find a lot of mess. Raccoons will leave a horrible
mess in an attic that usually needs professional clean out.
Their feces can be what's a toxic but has zoonotic
disease issues with it that you don't want to mess with.
They don't, you know, and so yeah, and and so

(33:07):
those are the things that you just kind of go
up and you just got to say, yep, now beyond
our skill set and it's time to call somebody.

Speaker 1 (33:14):
How about homeowner's insurance? We just sue and I just
reviewed all ours and really went through it, and I
asked that particular question quite honestly, because it's always there's
a fear there with animals getting into the attic and expense,
and a lot of companies have different writers and I
guess some covers, some don't correct.

Speaker 8 (33:36):
Yeah, they do. You got to read through it, know
what you're getting into. The long ten fifteen to twenty
years ago, many times damage from wildlife issues usually were
covered no and more now they're not. And they kind
of put in the language legally you know that they're
going to exclude all the damage caused by vermin, which
basically is a catch all phrase for anything that causes damage.

(33:57):
It's an animal is going to be a no, and
you're going to be responsible for so that's why the
important thing is to do the maintenance. It's a lot
less and expensive than actually making repairs in the future.
You know, an attic clean out can fix an addic
insulation and damage and contaminated and all that stuff can
be you know, five ten thousand dollars. Sure, that's a

(34:19):
lot of work. Yeah, you know where maybe three hundred
dollars repair on a gutter right with us solve that issue.

Speaker 1 (34:27):
Yeah, now I kind of close our eyes to some
of that maintenance issues. Ron up. Thanks so much for
joining us on real short notice. We'll try to have
you on again before the end of the year. We
always get you on in the winter when they all
start waking up and dog gone it. I'm sure you've
saved a lot of folks of money. I had a
caller today say she reached out and you gave her
some great information and I appreciate that too. She surely

(34:50):
did no problem.

Speaker 8 (34:52):
Happy to help anytime. Gary, have a great day.

Speaker 1 (34:55):
You do the same. Thank you, my friend, Take care,
bye bye. It's an A plus. Wildlife Control the Cleveland
Akron area. Great guy, great company, and man toes. See
nobody's talking about all right, let's take it rake, We'll
come back get some questions answered. You're at Home with
Gary Sullivan.

Speaker 6 (35:11):
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Garysullivan online dot com. This is at home with Garysullivan.

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Well.

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Speaker 1 (37:43):
All right, back, get it We go at home with
Gary Slivan. By the way, we've already had a couple
of calls in a plus wildlife control. Like I said,
out of the Cleveland Akron area. I met rod Ron
about I don't know, probably fifteen years ago at a show.
But there is a website. It's the National Wildlife Control Operator,

(38:06):
so you know it's a industry grouping. It's nwcoa dot com.
Nw CoA dot com. If you're looking for somebody in
your city, that might be a good place to reach
out to. And wanted to pass that along. Thank you
Nanny for looking that up. I've asked this question before,

(38:26):
do them and we both said yeah, yeah, that was it.
That was the one he answered that way. All right,
let's get back to the phone calls. Jeffrey, welcome, Oh,
good good morning.

Speaker 5 (38:38):
Thanks for taking the call. I have an issue with
some new bathroom water forces. I had a bathroom remodel
and got all new forces. For a few weeks. My
two cold water forces, it sink started to have a
sulfur rotten eck smelt that got worse and not in
the hot water. And I have aluminum zinc of my

(38:59):
how work the heaters. They have no troubles, none of
the I have four bathrooms, none of my other faucets, showers, tubs, sinks,
have this boat of just these tubesces. Yeah, and I
disconnected the there from the from the valve to the
forcet head. You know, there's a proprietary plastic tubing. I

(39:20):
took that off. I soaked that in some bleach. I
put that back on, and while that was off, I
was taking water every day just from the valve, and
and it still had the smell. And when I put
that connector back on, I thought maybe that was the
problem that was fixed. But within a day or two
we started to notice it again. So I don't know,

(39:43):
nothing else smells from any forces. And I'm wondering if
there's some metal in these that is setting me up
for fail.

Speaker 1 (39:50):
Well, my guess is there is, but I I'm not
gonna swear on it, but it sure sounds like there
are some reaction between the water in the middle of
those two faucets. Are these are these free standing cold
water and hot water or are they on a deck
or are they connected or are they just separate.

Speaker 5 (40:10):
It's in a bathroom. They're on the same water line,
and the water line to them is you know, a
is independent from the rest of the you know, it
comes off the main branch, but it doesn't share cold
water with anything else. And it's in the house in
a bathroom, sinks side by side, sinks.

Speaker 1 (40:31):
What's it smell like?

Speaker 5 (40:33):
Smells like rotten eggs.

Speaker 1 (40:35):
Smells like rotten eggs. That'd be a sulfur thing. You know.
Easy answer to that is and I know that's not
the answer because you told me it's on the cold
water side. But you know, we have that problem a
lot with a node rod in a hot water here,
and there could be some cross mixing that could give
you that odor also, but I'm pretty sure you'd be

(40:57):
smelling that everywhere. It wouldn't be one fuss.

Speaker 5 (41:02):
When I originally put an anode into my hot water
heater or did magnesium got that smell bad years ago?
Switched out to aluminum and you don't have that problem?

Speaker 1 (41:12):
Yeah, water, Yeah, I really don't know what that can be,
to be honest, I mean there's got to be some reaction.
How are these faucets relatively new? You said, well, I
don't know.

Speaker 5 (41:24):
If I can mention bring brand a reputable brand, yeah,
and I don't have anything against the brand, just these
two forts.

Speaker 1 (41:32):
Yeah, yeah, you know what I would do, I really
don't know. I don't know, And if anybody can help
us with that, we'd be happy to hear and keep listening.
But I would also go to their website and a
lot of a lot of companies have you know, contact
us where they have you know, specialists there to answer

(41:57):
questions and problems. Maybe they've had that problem. If they have,
it isn't big enough, or I haven't heard about it.
I don't know. I don't know if it's something that
they would recommend they have the water tested. I don't know.
There's something odd going on there. But you said when
you disconnected it from the faucet, the smell was still

(42:20):
in the water, just coming out of the pipe right, No.

Speaker 5 (42:24):
Coming out of the valves. So the water from the
turnoff valve there is the steel ness tube that goes
up to the up to the cold water valve at
the sink right, and then I disconnected from the cold
orter valve on top of the sink to the faucet

(42:46):
in the center where the cold and hot go to
the center force right, And so I disconnected that there
they were. You know, they're joining by a proprietary tube, right,
and so that they are after the valves, and and
I thought at first that might have been the problem,

(43:07):
but it came back and the problem persisted. Just taking
the water out of the cold water valve on top
of the sink with the tubes removed, because I would
get under the sink and turn on the water above
the sink just to catch the water every day for

(43:27):
a few days, and.

Speaker 1 (43:28):
It still smells well, okay, so we kind of have
pinpointed to that faucet. So I think I would call
and see if they had any information for you. I
apologize I don't, and maybe somebody out there does, but
it's got to be some reaction with the metals that
would almost have to be I would think, all right, well,

(43:53):
I would I would call the manufacturer and see if
they could shed light on the problem, because I do
not have an answer for you, but let's start there,
and if somebody knows, feel free to join us and
happy to take your response for that, We'll continue at
Home with Gary Sullivan.

Speaker 6 (44:27):
Solusutans to your home improvement are as easy as calling
one eight hundred eighty two three talk. This is at
Home with Gary Sullivan.