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May 11, 2025 45 mins
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Episode Transcript

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Speaker 1 (00:00):
Those are winds, the stepping out of them, bo keeping
ving rhythm of the song on the radio. I gotta
keep road baby the song and they on a row
My windows down and close.

Speaker 2 (00:26):
Good afternoon, and welcome to the car show on fifty
five krs the talk station. I'm Dane Donovan taking all
of your car questions again, Dane Donovan from Donovan's Auto
entire Center. And it's a glorious, wonderful Saturday, I mean,
picture perfect. I'm telling you what. You can't have a
better Saturday in Cincinnati than this weather that we have

(00:49):
right now. There's no humidity, there's a little breeze, nothing
but sun and uh, man, if you are out there,
it is uh. If you're out there in your car,
turn up the radio and roll down those windows and man,
what a great time to be out in the car,
or maybe even the yard, which is perfectly fine. I

(01:11):
my allergies are acting up really bad, so I'm not
gonna be in the yard today. I'm gonna be driving
around maybe Cincinnati later this afternoon. But first and foremost
need to make sure I get all my shopping done
for Mother's Day tomorrow. So do not forget any anybody
out there that has a wife or or a mother,

(01:33):
don't forget get your shopping done. Get it done now.
It's important. You know, you got to make sure that
you know, you take care of your wives and and
your mother's as well, so very important. So I just
had the luxury of being able to and I mentioned
this earlier last or I'm sorry later in last week
at the end of the show, I was at a

(01:55):
car show an ending Hell which support a great foundation,
Hamilton County Police Association. And man, there were some awesome
looking there were some great cars out there. It was
perfect day for it too. And you know you might
see one, you know, driving down the road right, you

(02:16):
look at it and you move on. But man, when
you when you have twenty thirty forty of these cars,
you kind of actually get to sit down and see them. Man,
it was. It was a It was an awesome, awesome
event and had a great time, got to run into
to you know, some great friends and colleagues and it's

(02:37):
all some great looking cars.

Speaker 3 (02:38):
And.

Speaker 2 (02:40):
Man it was. It was just a cool event. I
really liked it. I enjoyed it. So you know, if
there I'm sure there's plenty of car shows out there
if you have the opportunity to do it, go out
there and do it. You walk around, talk to people
you know. Far too often we get so caught up
and wrapped up in our daily lives that we don't
do things like that where we're you know, like I said,
I and I'm I'm guilty of it myself, you know.

(03:05):
I just you know, you get so wrapped up and everything.
And I walked around and I'm like, you know, I
was like, well, I don't know anybody. I mean, I
knew a couple of people again, some friends, some family
friends and colleagues and whatnot. I knew a couple of people.
It was a little bit out of my comfort zone
just because I don't typically do that, right, But it
was for a great cause and I wanted to support it.

(03:25):
So again it was Hampton County Police Association and uh
so got to get out meet some new people and
talked about cars. It was it was great and I said, hey,
I got Unfortunately, I was like I have to leave
because the car show goes till two o'clock. But I'm like, hey,
I got to leave her to do a radio show
and talked about cars. More so, it's that's what I do.

(03:48):
That's my life. So and uh I again, I enjoy it,
I love it, and that's why I'm here every Saturday
to answer your car questions. Then I'm gonna call five
one three seven nine fifty five hundred. That numb again
five one three seven nine fifty five hundred, and again
to UH. I ended the show last week and UH

(04:11):
again to speaking about the Hamilt County Police Association, I
wanted to send again. The name hadn't come out at
the time. It's out now, but I wanted to send
again again. And I can't reiterate my condolences to the
family of Larry Henderson and the fallen officer that was
killed last Friday. What a tragic event. And at no

(04:36):
point do we need any type of this violence in
our city or anywhere in this country or anywhere in
the world. Really, but we don't need that type of
violence in the senseless act of violence in our city.
And again again my prayers and condolences go out to

(04:57):
the Henderson family. And had the opportunity to see the
motorcade yesterday and it was it was, it was outstanding.
I mean, there was so much support for Larry Henderson.
And again there was. I mean I probably, I mean
the the procession was probably I don't know, three to

(05:22):
five hundred police cars. I mean it went on for
like forty five to fifty minutes. And what what a
great show of support. And uh again uh for those
of you who listen to the show, if you want
to support the Henderson family, please do so. And he
was a I would consider a friend or a colleague

(05:45):
at one point. So just a senseless act of violence
and we don't need that. So all right again, I'm
taking your phone calls. I number to call five one
three seven fifty five hundred. That number again, five one
three seven four nine fifty five hundred. Also I did
make two that I was out of that fundraiser for
the Hampton County Police Association. You can also donate to

(06:05):
that as well, and I would appreciate that if if
you would, you know, come out and you can go
to Hamps County Police Association. You can donate as well.
It's for a great calls. It's for fallen officers as well.
The Shield as well. You can go to the Shield.
It's a local fundraising outlet that you can donate to

(06:32):
fallen officers here in Hams County and Cincinnati great cause.
I donate to it myself. And again you can donate
to hampl County Police Association or the Shield or can
you or you can donate to the Henderson family as well.
So all right, again, I'm taking your phone calls and
I'm gonna call five one, three, seven, four, nine, fifty

(06:53):
five hundred. Let's go. Let's go to the phones. We
have Bob, Hey, Bob, welcome to the car show. How
can I help?

Speaker 4 (06:59):
By Dan? We have prayers go out to that officer.
We all hated to hear about that.

Speaker 2 (07:04):
Yeah, yeah, he was. He was a great guy. So
I knew him at one point on a personal level.
It was. It was a while ago. It was probably
about ten years ago, but man, it was. It was tough,
but it was. It was great to see that that support.

Speaker 4 (07:21):
So yeah, it was, it really was. Yeh might I
hate to jump from that to this, but I've got
a twenty fourteen Nissan Titan. It's got the five eight
in it. Bought it back in November one hundred and
twenty five thousand or so. Miles Aron it Okay, it
just started off and on a while back where it

(07:42):
cranks like crazy. Sometimes when you first started, it'll fire
right up, but then it was cranked and cranked four
or five times before it starts again. So what I've
done since last week when I tried to get hold
of you, I replaced all the air filters, and when
I took that off, that thing was filthy. The one
in the underneath by the motor and the cabins were
just as bad, so they hadn't been changed for a while.

(08:04):
But then I also put in new plugs just a
couple of days ago, and it was still doing that
same start, sometimes fire up right away, sometimes not. This
morning and then yesterday I was driving it and it
seemed all of a sudden to start starting better, like
the last three or four times I stopped and went anyway,

(08:24):
this morning I changed the mass airflow and the you know,
the breather there, changed that out, and it's starting great now.
So I guess my only other question, and it was throwing.
It started throwing the code before I did all this,
the P eight five O. It says park neutral switch
electrical circuit. But since I've just done these things to it,

(08:48):
like I said, this morning, it was starting great, no problems.
I started at probably ten different times, drove a little
bit started it, So I don't know if I took
care of it for sure, but I'm just in your thoughts.
Is there something else I might look for if it
does it again?

Speaker 2 (09:03):
Yeah? Uh, what was it? What was the code again?
And you said PO eight fifty eight fifty right, and
it said park neutral switch.

Speaker 4 (09:14):
That's what it says. Yeah, it says it's a park
neutral switch electrical circuit. Okay, So I don't you know?
And it it also when I fill it up with fuel,
it's on about a half the tank. Now it will
start this whistle kind of home because it starts to
fill up and I don't top it off or anything,
but it starts a little whistle coming out of the

(09:36):
gas tank like when you're filling it and I'm using
premium in it. I think that's where it called for us.
I've just been using premium. It's actually a flex fuel
with flex fuel vehicle.

Speaker 2 (09:47):
But okay, so here's what I with the code that
we have park neutral So there could be is it
a column shift? Is the shift up in the column
or is it in the center console. It's in the console. Okay,

(10:07):
So here's Knie songs are really common to have bad
crank shaft positioning sensors. Okay, that's a common problem, which
they won't flag, they won't code, they won't do anything. Okay,
so keep that in the back of your mind that
a crank shaft positioning sensor could be your cause. However,

(10:29):
with the code that you're getting, uh, it's probably what
we call a neutral safety switch, and basically the car
potentially the car is not seeing the truck. I'm sorry
the truck. The truck is not seen that the car
is in park, right, So that could potentially be why

(10:51):
it's not starting. So two things you can do. One,
put it in neutral if you go. If it acts
up again, put truck and neutral. See if it starts
in neutral. If it does, then it needs a neutral
safety switch. Okay, could need the actual shift or assembly itself,
because there's a there's a switch that shows that the

(11:11):
truck is in park. That could be bad as well.
So what I want you to do too is if
you put it in neutral and you're like Dane, it did,
it still doesn't start, you know, put it back in park,
kind of forcefully put it back in park and see
if it'll start or if it's like, hey, it still
won't start. Maybe apply some pressure and you're gonna have

(11:34):
to kind of be multitasking here. You got apply some
pressure with the right hand and then left hand try
to start the truck. Okay, because again we could be
dealing with the neutral safety switch or that the or
the truck is not seeing that the truck is in park.
That's why I won't let it start. So let's let's

(11:54):
focus on those two things. And if there's no change
in that, then we could be dealing with a because
you said it is cranking correct.

Speaker 4 (12:05):
Well, cranks, yeah, cranks every time, no problem. You know
what I did notice when it was having the trouble
starting right finally would start. It kind of had a
little I don't want to say hiccup, but it would
like you could almost hear it like it's gasp, like
it would like kind of chug just as it fires up.
I don't know if that's a word. But then it

(12:26):
fired up and it runs great, going down a round
and you can punch it. R's great. And then I've
noticed this morning, like I said, when a little bit
yesterday afternoon, it's firing right up and it's not going
that little hesitation, like like it doesn't want to start
almost but it does. You know, I'm not applying any
gas to the gas pedal, you know, or anything like that.

Speaker 2 (12:46):
Well, you know, the thing is right, and the thing
is is, typically if you have a bad neutral safety
switch or the car it doesn't the truck doesn't see
it's in part, typically it won't crank.

Speaker 3 (12:56):
So with.

Speaker 2 (12:58):
But just try those two things and then and again.
On the the you could be dealing with the crank
positioning sensor. But what you could do too is get
a can of starting fluid. And like you said, you
replaced the mass airflow sensor. But if you take that
air intake, that air intake boot off or the you know,
just like you're gonna change air filters, spray a little
bit of starting fluid in there, see if it starts,

(13:19):
because I mean, we could be dealing with a fuel issue.
But typically on Nissan's the crank positioning sensors are usually
the largest culprit.

Speaker 4 (13:30):
Where's that exactly.

Speaker 2 (13:32):
That's gonna be down I mean it's usually they're not
great or easy to get to, but it's gonna be
located right down there by the crank shaft pulley like
the your your lowest pulley right there at the bottom,
like where the belt is. It's gonna be located down there. Okay, okay,
And it's something that you can do. But do not
buy an aftermarket one. Buy one from Nissan. Don't buy

(13:55):
an aftermarket one because you're just gonna be pulling your hair.
I probably won't even start with an aftermarket one. Buy
one from Nissan. All right, okay, all right, and call
me back. All right, thank you, appreciate it, right bye,
bye again taking phone calls, and I'm gonna call five one, three, seven,
four nine, fifty five hundred coming up. We have Sue
and Tony. You're listening to the car shown fifty five

(14:16):
KRS the talk station.

Speaker 5 (14:18):
This is fifty five KRC and iHeartRadio station.

Speaker 2 (14:21):
Your car isn't just a machine, it's your daily partner.
And with new cars becoming more expensive than ever, smart
maintenance for your current vehicle just makes sense. Hi. I'm
Dane Donovan, third generation owner at Donovan's Auto entire Center.
That's why at Donovan's we give you everything you need
and nothing you don't, honest expert service to keep your
car running longer Donovan's Auto entire Center, Cincinnati's honest choice

(14:42):
for auto repairs. That's nineteen fifty eight. Three locations in
Blue Ash, pleasant Ridge and our new location near Xavier.
Donovan's Auto form find yours at donovantire dot com.

Speaker 6 (14:54):
The place for Brian Thomas in the morning. Fifty five
KRC the talk station.

Speaker 2 (15:01):
Taking your car questions. The number to call five one, three, seven,
nine fifty five. I'm Dane Donovan from Donovan's Auto entire
Center and had the opportunity to uh be on the
news this week talking about tariffs and what it does
to the what we have seen uh in the business

(15:22):
now as of right now, I mean we're still in
the automotive industry. I can't speak for everybody else, but
I can speak for me, and I mean we're still
recovering from COVID. I'm telling you from twenty twenty. We're
still recovering. We cannot get parts as quick as we
used to. I mean I used to be able to

(15:42):
buy parts so quick and on cars that were ten
fifteen years old. I can't get parts for cars that
are five years old. It's ridiculous. So we're still recovering
from COVID and it the man it is. It's it's
frustrating because I have to have these conversations with people

(16:03):
day in and day out. Right, Hey, I can't get
this part, and they're like, well, what do I do, Dane.
I'm like, there's nothing we can do. There's nothing that
we can do, you know. And I feel for the
customer and the consumer because they need the car. And
I had a brand new I had a car the
other day. It was a Toyota Corolla, and you could

(16:25):
no longer. You could not the the low beam headlight, right,
which we use every single day at least if we're
driving to or from work. The low beam headlight was
out and you couldn't replace the ball. You had to
replace the entire housing to replace this ball, which to

(16:47):
me is absolutely ridiculous and absurd. And that's how they're
making these cars. So we went from like, you know,
you could get a ball for nine to ninety nine
and put your own ball in and go down the road.
Now you got to buy it. I mean, I had
a BMWN it's still actually still there. We're finished working
on it. A coolant leak, but her headlight, her low

(17:10):
beam headlights out there's moisture in it. She needs a
whole housing and it's almost five thousand dollars to replace
to get her headlights to work, just one, just one,
it's almost five thousand dollars. It's like forty two or
forty five hundred dollars something around there, just to get
her headlight to work. And that didn't even include the modules.

(17:32):
I mean each mod. You know, there's three modules that
go to that, and each module is probably you know,
seven eight hundred dollars apiece, and it you know, if
there's water damage to that, then it's even more.

Speaker 3 (17:45):
So.

Speaker 2 (17:46):
It is a frustrating time when it comes to auto repair.
So you know, when you're and I've talked about this
on the show so many times, you got an older car,
it's ten years old, and your mechanic gives you whether
you bring it to down of it or your mechanic
or anywhere else in this country. You bring it to
your mechanic and he goes, hey, look it needs you know,
five thousand dollars with a word. You know, the car's

(18:07):
ten years old. Oh it's gonna be like five thousand
dollars to get this thing back out on the road.
Do it.

Speaker 4 (18:13):
Do it?

Speaker 2 (18:15):
Okay, the new cars that are out there today. Your
your car's gonna be two or three years old, and
you're gonna need five or six thousand dollars with a
work on that car within a couple of years because
of the way they're making these cars. Keep what you have.
And I'm not just saying that because this is what
I do for a living. I'm telling you keep what
you have because what we're seeing is a lot. I

(18:37):
mean those of you who have bought a refrigerator or
a washer or a dryer, right, you know, you could
could probably go back twenty years ago. You had a
washer and drive that lasted you know, fifteen twenty years, right.
Or your furnace, Well, you buy a new one, Guess
what how long did they last? Three, four or five years?
And guess what, It's more expensive to fix it than

(18:58):
it is just to replace it. And that's again how
they're making these vehicles. So you're spending Now, it's one
thing to buy a five thousand or a four thousand
dollars wash or dryer, right, It's one thing to buy
one hundred thousand dollars car that in four or five years,
you're not gonna be able to you know, keep, because
it's gonna be too expensive to up you know, to
fix it. Right, So think about that when you're purchasing

(19:22):
a new vehicle. Please, you know, everybody goes, oh, the
car's not worth it, so what So what if it's
not worth it? You get so much more life out
of that and spend so much less money. You sit
there and you look at it and go, oh, well,
I don't want to spend five thousand, but I'll go
ahead and spend fifty five thousand. It doesn't make any sense.
Keep what you have if you can, unless your mechanic says, hey,

(19:44):
it is not safe for you to drive this vehicle.
I keep fixing what you have. I really would. That's
a god's honest truth. Because these cars are so expensive,
these newer cars are so expensive to upkeep. So just
think of about that. If you're in the market to
buy a vehicle and you know, get a second opinion,

(20:06):
there's nothing wrong. I mean, if you've been going to
your mechanic. I mean, if somebody brings their car to me,
if you're like, hey, Dan, I'm going to get a
second opinion, that's fine. You know, I can respect anybody
that that that wants to do that, right if it's
five or six thousand dollars, you know, but I always
always give my customers options, right, And that's what's important

(20:30):
about what we do is giving the consumer, the customer options, right. So,
and I've talked about this before on the show. It's like,
when I have a vehicle that comes to me, I
will categorize it repairs in three different three different things.
One is it a safety concern? Is a ball joint
about ready to break? It's a tirod ready to break?

(20:51):
Is there a wheel that's about ready to fall off?
That's priority number one, we need to address that, right.
Priority number two is, hey, these are things that are
gonna need to be done in the near future.

Speaker 1 (21:02):
Right.

Speaker 2 (21:02):
Everybody wants me to have this crystal ball. As to Dane,
if I put one thousand dollars in my car today,
what what am I gonna have to spend next year? Well, unfortunately,
in this industry, that's almost virtually impossible to do. I
don't know, right, but there are things that there are
sometimes things that I can I can look at your

(21:23):
breaks and go, hey, look you're gonna need breaks next year.
I can look at your tires and say, hey, you
might need tires in a near future. Hey, you got
a minor oil league. It's it's very minor at this time,
but you know it's probably gonna be a couple grand
to fix it, you know, in a couple of months. Right,
So priority number two is, Hey, things that I can
visually see and know that there are repairs that are

(21:46):
coming down the road. Okay, that's priority number two. So
one is safety concerns, things that we need to do
to make sure that you're sitting, you, your family, your
children are safe, to get the car back out of
the road. Number two is things that are coming down
the road that I can see that I know that
you're gonna have to do at some point. Okay, Unfortunately,

(22:06):
I can test your battery today and it be dead tomorrow.
I can test your alternator or you're started today and
they not not work tomorrow. Those are possibilities, right. But
if I can see tires or brakes or suspension parts
or oil leaks or whatever, I'm gonna give you that option. Hey, look,
these are things that we're gonna need to do in
the near future so you can financially start, you know,

(22:27):
saving up for them. And then option number three is
things preventative maintenance items that are gonna keep the car
longer on the road. That's changing your coolant, your oil,
your brake fluid, your transmission fluid, your powasteering fluid. Those
are preventative maintenance items. Oil, I'm sorry, air filters, fuel filters,
cabin filters. These are things that aren't gonna cause the breakdown,

(22:49):
aren't gonna call the car, cause the car to break down,
but will give you more longevity on the vehicle. Right,
So it's always option one, two and three. We do
these three things. I break that down for the consumer,
the customer, and then I'll let you, you know, decide, right.
I've always said that, listen, my job is to advise.

(23:12):
Your job is to decide what you want to do.
That's completely our motto and how we address issues, you know,
because sometimes it can be a bit daunting when you
bring your car in for one thing, and all of
a sudden, your mechanics going, hey, you need five thousand
dollars worth of work, and you're like, well, wait a minute,
I'll just go and buy a new car. Well, let's
it's imperative and it's important that you talk to your mechanics, Okay,
what are my options here? So you know whether you

(23:35):
bring it to a donovance or whether you you know,
you're listening in Florida or New York or I get
a ton of phone calls from Boston, which I get
a great support, beautiful city. But if you're you know,
you take your car in and you're and you're presented
with five thousand dollars repairs. Okay, what I would tell

(23:59):
you to do, and what I advise you to do,
is you tell your mechanic, hey, listen, what are the
safety concerns, What are the things that I need to
do now?

Speaker 3 (24:07):
Right?

Speaker 2 (24:07):
What are my repairs that I'm going to need to
do in the near future, and what are the repairs
that are preventive maintenance? Because sometimes it can be a
bit daunting. Right, You take your car in for one thing,
and all of a sudden, you're ready to pull your
hair out because you're like, wait a minute, I just
had annoy I just needed an oil change. Now they're
giving me this five thousand dollars ticket. Right, It's not
that they're salesmen that are just selling you stuff that

(24:30):
you don't need, Okay, that's not always the case. There
are crooks out there at Donovan's. We're not that way.
There are shops out there that will do that. But
what I would tell you to do when you take
your car into a mechanic and go, hey, listen, what
are my safety concerns? What do I need to do

(24:51):
right now? What's going to make my car safe and
make me get back back and forth to work or
get my kids to school or sports or whatnot. What
do I need to do right now? Option number two?
What are the things that I can maybe put down
or maybe kick down the road in the next couple
of months, Okay? And then what are the preventative maintenance items?

Speaker 1 (25:11):
Right?

Speaker 2 (25:11):
So you might go in for an oil change and
they go, hey, you need breaks, tires, tie rods, a
coolant flush, para steering flush, and a fuel system service.
Well okay, well breaks is important, right And then okay,
well I've got a minor oil leak. I can do
that in a couple of months. And then the coolant
flush and the brake flush or the Powa steering flush

(25:32):
or fuel system service, I can do that maybe next
year or when I have a little bit of time, right,
So present it that way. So if you're presented with
a daunting, unbelievable estimate, right, just say hey again, our
three steps are one, what do I have to do?
What was the safe concern?

Speaker 5 (25:53):
Two?

Speaker 2 (25:53):
What needs what can be done in the near future?
And three what can be done as a preventative maintenance item?
And have them break it down that way. That's the
way they should be presented it to you. That's the
way we try to do it at Donovan's. But it's
you know, so it's important that you do that and

(26:14):
then you know, you don't rush out and you go
buy a sixty thousand dollars car that in you know,
two or three years is going to need five or
six thousand dollars, and then it'll be one problem. It'll
be you know, I had a I had a Dodge
Ram truck in last week and had steering issues and
it needed a differential was eight thousand dollars. It needed

(26:35):
a power steering rack and pinion and a front differential
eight thousand dollars, two things. And it was a twenty
and sixteen Dodge Ram pickup truck with one hundred thousand
miles on it. Right, So think about that when you're
going out to when you get a daunting expensive car
repair that you know, have them break it down for you.

(26:56):
That's what they should be doing. So all right again,
I'm taking your phone calls in an call five on
three seven four nine, fifty five hundred coming up. We
have Sue, Tony, Charlie and Todd. You listen to the
Car show on fifty five KRC, the Talk Station.

Speaker 7 (27:09):
Do you have a truck, camper, r V or trailer
that needs body repair? If so called Frank's Heavy Truck
Collision Repair located just All five seventy five or Route
sixty three.

Speaker 1 (27:17):
It's convenient to both Cincinnati and Date.

Speaker 7 (27:20):
With over thirty years of experience including insurance work and fleetwork,
Franks knows the most important things are quality work and
customer satisfaction. Frank's Heavy Truck Collision Repair prides themselves in
doing the job.

Speaker 1 (27:30):
Right and get into your vehicle back on the road.

Speaker 7 (27:32):
Call five one three eight two nine ninety thirty eight
two nine ninety thirty.

Speaker 6 (27:37):
It's Glenn Beck weekday mornings at nine oh six on
fifty five KRC, the Talk Station.

Speaker 2 (27:45):
Taking your car questions. The number to call five on
three seven four nine fifty five hundred. I am short
on time. I've been talking too much, so let's go
back to the funds we have. Sue. Hey, Sue, welcome
to the car show. Thank you so much for holding on.
I really do appreciate it. How can I have Oh,
thank you?

Speaker 3 (28:01):
Dan.

Speaker 5 (28:02):
Yeah, I've got a big problem with my twenty eleven
Toyota Venza. It's been diagnosed as having leaks and the
steel and the panoramic roof. It has the moon roof,
and I took it to the dealer and they said
they don't actually do that repair there, that I would

(28:26):
have to have the headliner all taken down and then
a glass shop to possibly repair that, to reseal that
glass roof, and they really didn't have anybody other than
you know, a couple of glass shops that they said

(28:48):
might do it, but whether they even did the headline
or part of it that I may have to have
two different places to work on it. Are you familiar
with this? Have you heard of this problem with the
panoramic leak.

Speaker 2 (29:07):
I have seen a lot of problems with panoramic sunroof leaks.
Now what I have for you is probably an alternative option.
So there is a guy that I would recommend. Uh,
it's called the he's called the name of the company.
It's called the water doctor. Okay, So I want you

(29:29):
to write this down water doctor. Just go to Google.
Google it type in water doctor Cincinnati. Okay, are you
in the area? It says here Kentucky. So the gentleman
that owns the place, his name is Jerry, Okay, Jerry.
I don't know his number off the top of my head,

(29:49):
but if you type in water doctor Cincinnati, it'll pop up.
When you see the name Jerry, it'll have his number. Now,
what he'll do is he'll recommend that you bring it
to one of he's mobile. He doesn't necessarily, he won't
necessarily go to your house. Will go to either my
shop or a closer shop to you in Kentucky because

(30:11):
he works with all of the dealerships, all of the
automotive repair shops in the Tri state area. Okay, he
does a phenomenal job. Okay. I don't think that the
seal is the problem on your the water that's coming in.
I don't think it's your seal.

Speaker 4 (30:27):
What it is, Okay.

Speaker 2 (30:28):
What happens is the panoramic sunroofs have drains. Now, typically
if it's just a if it's just a sun roof,
they typically only have two drains. But if it's the
panoramic sunroof, it has four drains. Okay, now.

Speaker 5 (30:47):
I'm gonna I'm gonna stop you right there, because now
from the research that i've seen, the Highlander and possibly
the newer Venzas I don't know, but the twenty eleven Venza,
and I've seen this online too, that they do not
have drains.

Speaker 2 (31:06):
They don't have drains at all.

Speaker 5 (31:09):
Yeah, that's what what I watched. There was a fellow
who who worked for twenty years in Toyota, UH doing
in the assembly, and he said, they don't have drains
in that particular uh in the in the Venza, the
Highlanders they do, and even at the dealership they said, well,

(31:33):
we might be able to clean out the drains and
clean it out and get it going. But for some reason,
in those models, from the research that I've done, it
does not seem that they have drains there, and the
water just collects and it runs. If it's raining hard
and I'm driving along the A pillar, it will start

(31:57):
dripping and now the B pillar as well, my seat
belt will get wet, but I wish it was a drain.
But from what I'm hearing, but I mean, I guess
Jerry would know more, right.

Speaker 2 (32:13):
Yeah, so listen. I mean I could be you know,
I could be completely wrong. I've never seen a sunroof
on a vehicle, or a panoramic sunroof that doesn't have
a drain. I've never seen it. I could be just
because I haven't seen it doesn't mean it can't happen.
But I've never seen that. But I would before you
do anything, but before you drop the headliner and replace

(32:35):
the sunroof and a glass company and all that stuff,
what I would recommend is call the water doctor, call Jerry,
speak to him. He'll come out. If he can't help
you out, he won't charge you. I mean, he's a
great guy. He you know, he's done a lot of water.
He's fixed hundreds, if not thousands, of water leaks for me.
And I think that you would be in a much

(32:56):
better position if you called him out first. And if
he's like, hey, Dane, I can't help sue out, then
then he'll he won't charge you. And you know, then
we then we go to alternative number two, which is
replacing the sun roof of bringing down the headliner, but
that those are gonna be very very expensive options where
he's gonna be able to offer you an option of

(33:18):
charging you know, you're gonna spend a couple of hundred,
where if you're dropping a headliner and everything like that,
you're gonna be spending a couple of thousand. Yeah, so
I would give the water doctor. I would call Jerry,
call him first, let him look at it first before
we start dropping headliners. And in sun roofs. It's again,

(33:38):
just because I haven't seen it doesn't mean it can't happen.
But I'm almost certain it has a sunroof drain. It
has to. But I could be wrong. I could be wrong.

Speaker 5 (33:48):
We watched the video and saw the saw the exterior
top and and did not see any drains there. But yeah,
well you.

Speaker 2 (34:01):
Called Jerry, and I promise you he'll give you an
honest opinion and then you call me back. Okay, okay,
thank you so much, Thanks.

Speaker 5 (34:08):
You much giving me the information here.

Speaker 2 (34:11):
Very welcome. You have a great day. Bye bye, all
right again, taking your phone calls the number to call
five one, three, seven four nine fifty five hundred coming up.
We have Tony and Todd. You're listening to the car
showing fifty five cars the talk station at Donovan's Auto
entire Center. We've been Cincinnati's honest choice for auto repair
since nineteen fifty eight, from all seasons to high performance.

(34:32):
Browse our huge selection of tires and you can easily
find the right tires for your exact vehicle by entering
your license plate number on our website. With three local locations,
we're right around the corner. Trust Donovan's to keep your
family safe and your car running smoothie. Schedule your appointment
today at donovantire dot com. Donovan's Auto entire Center, your
honest choice for auto repair, taking your car questions. The

(34:58):
number to call five fifty five hundred. I'm Dane Donovan.
I'm Donovan's Auto entire Center. We have three locations in
the Cincinnati area, so you can go to donovantire dot
com to find out you find your nearest location. Again,
we've been in business for I think sixty eight sixty
nine years and going strong and again. I enjoy what

(35:22):
I do. I love what I do, in fact so
much that I'm here every Saturday to answer your car question.
So you know I'm here to help you out in
any way that I can, So please don't hesitate to call.
And if you're shy or don't want to call the
radio station again, you can always call my shop and
just ask for me and say, hey, I listen to

(35:42):
Dane on the radio. I have a car question for him.
Do you mind talking to him? Sometimes I'm out test
driving cars or running errands or whatnot. Leave a message.
I'll be more happy to get back to you. So
all right, let's go back to the phones. We have Todd. Hey, Todd,
welcome to the car show. How can I help?

Speaker 8 (36:00):
Oh? No, Dane, I wanted to say you're dead. Was incredible,
But you're a breath of fresh air. I've been in
the mechanical field in the HVAC and I'm also a
licensed arborus. And what you said that you wasted too
much time talking before, No, you you hit the nail

(36:22):
on the head. If a computer board goes out in
a furnace high efficiency or whatever, people get scared and
they say, oh, your furnace is older, and it may
be just a capacitor or something very simple, And people
get scared and they run and want to buy a

(36:42):
new furnace. You're you are one hundred percent right. They
scare people. I'm not saying everybody in the field is
that way, but then they say, oh my gosh, the
rest of my car or my furnace is bad. No
it isn't. So I just one to congratulate you on
being honest and straightforward about that, because people get worried

(37:07):
and they say, oh, my whole furnace or my condenser
is out. No, it could just be a little tiny capacitor.
So I appreciate your honesty. And you're dead.

Speaker 2 (37:16):
Yeah, well, I appreciate the thank you. I thank you.
I you know, I don't always always get those positive
phone calls, but it's absolutely right, and that's what I'm
here for. I listen. I I want you as the
consumer and the customer again, whether you're you know, if

(37:38):
you know, whether you're in Florida or New York or whatever.
You know, why I'm here every Saturday is to try
to help you out. Do I have all the answers?
Can I fix everybody's problem now? Right? I mean, there's
no doctor that can can heal everybody in this world.

(37:58):
There's no you know what I mean. But I want
to help people out. That's that's my life goal. And
I have, you know, a set. How do I put this?
I you know, I have a an expertise in cars.
Does that mean I know everything?

Speaker 3 (38:16):
No?

Speaker 2 (38:16):
There are times that I don't know everything. However, yesterday
I was pretty frustrated at the end of the day
with one of uh with a car that we were
working on because and I wanted to bring this up
real quick and Tony, I'm gonna get with you here
just in one second. But had a Hyundai. If you
have a Hyundai, a Lantra or a Hyundai Sonata, and

(38:40):
you have a when you turn your where you're turn
your wheel and you here, don't don't, don't don't, and
there's like this huge kind of gap or this chunkiness
in your steering wheel, there is what's called a steering coupler.
It's a one dollar I mean I think the dealer
charges like four bucks. It's like a four dollars part
cost you four hundred dollars to put it in, but

(39:01):
the parts four bucks. And unfortunately we made the I
was I was, I was not there. I was at
the deputy who passed away. I was at his funeral.
So I stepped away. Long story short, we misdiagnosed the vehicle,
which I don't like to see because that was a

(39:21):
tremendous amount of time that we spent putting a part
on that the car didn't need, which I called the
customer and I said, hey, listen, unfortunately we put a
part on that didn't fix your car. I'm not going
to charge you. I'm only going to charge you for
what's gonna fix it, which is the right and honest
thing to do. And I said, but unfortunately, I'm not
gonna have it done until Monday. So she's like, well,

(39:43):
I need my car, and I said, well, it's not
a safety concern. So I said, pick it up, bring
it back on Monday, and we'll get it fixed for you.
So it was just I was out for most of
the morning, came back about one o'clock after everything was done,
and uh, unfortunately we made a mistake and I have

(40:06):
to make it right. So the unfortunately the customer has
to bring it back on Monday. So but if you
have a Honday at launchro or Sonata, I'm going to
tell you this right now because I made it a
learning point for all of my technicians as well. I said, listen,
if we have a Hundai that has a clunk noise
in the steering column, it is what's called a steering coupler.
You can buy the part from Hondai or online for

(40:27):
about a couple of bucks. Now you have to take
the whole steering column apart in order to do the work.
And again that's why it's three hundred and fifty dollars
in labor to do it. But it's a four dollar part.
So for those of you who are listening who have
a Hundai Sonata or a Launcha that's got a clunk
noise when you turn the steering wheel, you need a
steering coupler. Take it to your dealer or take it

(40:47):
to your your local repair shop. Walk in there and
say I need a steering coupler, and you'll you'll they'll
be like, what what are you talking about? You'll you'll
walk in like feeling like a you know, you know
your stuff. So all right, let's go back to the phones.
We have Tony. Hey, Tony, I apologize and thank you
for waiting so much. How can I help you?

Speaker 3 (41:09):
No problem at all, just a question. So I've got
a nice twenty sixteen Mercedes GLS four fifty. It's got
maybe one hundred and fifteen thousand miles on it. Put
new shocks and struts on it, but there's still a
rattle when you hit holes or bumps. Yeah, it sounds

(41:33):
like you're shaking change out. I was wondering it's just
old and loose er. Did you something to be tightened?

Speaker 4 (41:39):
Sure?

Speaker 2 (41:39):
Absolutely, shocks and struts. Did you do what's called what
we call it industry, a loaded strut? Did that struck
come with a new spring, a new top, the whole
kit kaboodle, or did you just replace the strut in.

Speaker 3 (41:52):
Shock on that car? They were extremely expensive. It was
a big one piece thing, so I think it was
a new spring and everything on part of them. I
can't remember if it was the front of the back.

Speaker 4 (42:04):
All right?

Speaker 2 (42:04):
Are they? Are they electronic? Do you know? Did there
was there any connector that you had to plug into
or any air ride or or electronic?

Speaker 3 (42:16):
It does have air right suspension. I didn't put them in.
I just spurt the check gotcha?

Speaker 2 (42:21):
Okay? Do you know if the swaybar links were replaced?

Speaker 3 (42:28):
I don't, But the guy that did the work typically
checks all the bushings to make sure they're in good
shape and flexing, and do them they're supposed.

Speaker 2 (42:39):
To do so if you so, if you because I'm
getting pressed on time here, if you did the shocks
and struts loaded with new strut tops and shock tops
right which are new rubber bushes, were not if that
was done, my next thought is you need to go
to the sway bar links and find out if the
swaybar links were done, because links, well, typically nine out

(43:02):
of ten times if you've got a rattle on the suspension,
nine out of ten times it's sway bar links. Now
typically when we do it, we're gonna replace them. Your
mechanic probably should have replaced them. Maybe look at the
receipt ok or if you're in the area, swing it
by my shop. I won't charge you. Just swing it
by you and I can go for a test drive
and I'll give you my honest opinion on what it is.

(43:23):
If he didn't do the sway bar links, we need
to do that. That's a very very common suspension part.
Find out. Call your mechanics say hey, listen, did you
do you know, loaded struts with new tops? And if
he said yes, great, Hey did you replace the sway
bar links? When you did this struts. If he says no,
then that's our next step. That's what we do again.

(43:44):
If you want a second opinion, swing it by my shop.
You don't need to make an appointment. Just come on in.
We'll go for a drive. I'll be more than happy
to give you my opinion on what we need to do,
and I'd love to help you out.

Speaker 3 (43:58):
Just a general question. It should be able to get
back to the factory tightness even over one hundred thousand.

Speaker 2 (44:05):
Oh, absolutely great, yeah, absolutely, absolutely might cost you a bunch,
but you know because you've got you've got a forward
control arm, you got a rear word control arm, you
got an upper control arm, you got strutch, you got
swave bar links, swaybar bushings. But absolutely you can get
back again. It might cost you, but I'll be more

(44:26):
happy to give you an opinion and we'll drive it.
But find out if those swave bar links were replaced.
All right, Thank you, thank you sir. Everybody. Enjoy your weekend.
Thank you so much for the phone calls. Again, everybody
out there, it's Mother's Day weekend. Make sure you take
care of your wives and your moms. I'll see you
back here next weekend. To answer all of your car questions,
you listen to the Car Show on fifty five KRC,

(44:49):
the talk station.

Speaker 3 (45:00):
No.

Speaker 4 (45:00):
Two, No.

The Car Show with Dale and Dane Donovan News

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