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August 17, 2025 15 mins
Original Air Date: August 17, 2025

John El-Maraghy of Jersey City  was recently honored for creating Arhangel Raphael’s Mission, Inc (ARM) which focuses on dignity for the unhoused, providing mobile showers, haircuts and more,
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Episode Transcript

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Speaker 1 (00:00):
Welcome to Sunstein Sessions on iHeartRadio, conversations about issues that matter.
Here's your host, three time Grasie Award winner, Shelley Sunstein.

Speaker 2 (00:10):
I want to introduce you to someone who could be
considered a hometown hero. John L. Murraghi of Jersey City. Now.
He created the Archangel Rafael Mission Incorporated. It's a volunteer
organization focused on restoring dignity to homeless individuals by providing

(00:33):
mobile hygiene and health services. And they do this in Newark,
New Brunswick and Hoboken. And then they also try to
make connections for the homeless when it comes to housing
and food resources and legal services. And my goodness, John,
how did you even come up with this? Oh, when
you were recently honored because of your efforts, So congrats

(00:55):
to you, And how did you come up with this idea?

Speaker 3 (01:00):
Yeah, thank you, it was. It was. It was a
great surprise and a great honor.

Speaker 4 (01:03):
Like you said, so, I started armed with a couple
of my friends in college.

Speaker 3 (01:09):
At the time.

Speaker 4 (01:09):
I was like I think most younger college students, particularly
people may be coming from like a more traditional conservative background.
I was, you know, looking for opportunities to live a
wilder life, and I was kind of squandering my opportunities
and to a certain extent, kind of lost my way.
And luckily, a couple of friends and family members really

(01:33):
kind of pointed that out to me, and as a result,
I realized how selfish I was being, and so I
committed to just taking the first volunteer opportunity that came
my way. And it just so happened that a couple
of my friends were part of a group through my
church originally that reached out to me and said, Hey,
we're going to go down to the New Brunswick train
station to hand out.

Speaker 3 (01:54):
Some food and other supplies. Would you like to come
with us?

Speaker 4 (01:57):
And that ended up, you know, eventually snowballing into what
became ARM.

Speaker 3 (02:02):
And we've been doing it.

Speaker 4 (02:04):
We've been doing mobile services for the last five years,
and we're in some form of existence or another.

Speaker 3 (02:11):
For a little bit over a decade.

Speaker 2 (02:13):
When you say you lost your way, before we get
into the good work that you've done, what do you
mean by that? What happened to you? Where were you
in college?

Speaker 4 (02:21):
So I was going to Rutgers, Rutgers New Brunswick, and
you know, failing out of classes, and I actually took.
I took several pauses and frankly, I was asked to
take a couple of pauses from by the university, So
it was it was really kind of a moment where
the I always talk about how having a support system

(02:43):
was the reason that I didn't have any long term
repercussions in my life, and that was a big part
of my realization too that having support systems is a luxury.
It's not something that everyone has, and oftentimes that could
be one of the most distinguishing factors between the life
long term success and sustainability and some of the folks
that we might be serving or otherwise finding a hard

(03:05):
time in life.

Speaker 2 (03:07):
You know, it's interesting when you say that you were
just going to hook up with the first, you know,
public service type of organization that came your way, and
like you said, if you didn't have the support system
you had, you could have ended up homeless.

Speaker 3 (03:27):
Absolutely.

Speaker 4 (03:27):
I think, you know, one of the things that one
of the silver linings of the last couple of years
is a lot of folks have come to understand the
tenuous relationship between self sustainability and the inverse, and particularly
I always point out so ARM is focused as you said,
on hygiene, so mobile showers, mobile haircuts, things of that nature.

(03:51):
And I always like to point out, while it's still
in recent memory, when particularly when the pandemic first hit,
that everywhere you went there were no public restrooms. So
if you were going to the grocery store, wherever you
were going, you could not access personal hygiene outside. And
that's something that the majority of our guests continue to
suffer on a day to day basis, and so I

(04:11):
think it's a it's a good exercise to kind of
reflect on that and realize that now, looking like I
look and looking like you look, there's very few public
restrooms or even non public restrooms that are really off
limits to us. But there are there's a healthy portion
of our population and our neighbors that don't have that
same you know, accommodation afforded to them.

Speaker 2 (04:33):
I like how you call the people you help guess.

Speaker 4 (04:37):
Yeah, yeah, that's a big part of when we were
starting ARM. The majority of the folks that were part
of the original team, we're working in the service industry.
So as I I was working at a fine dining
restaurant at the time, and another thing that I had
noticed in the difference between you know, restaurants and hotels
and things like that and the public services that we

(04:59):
provide to ourmmunity, there isn't that same level of care
for people and that focus on the experience. And that's
why at ARM we use you know, very dignity forward terms.
We have guests, we have services, we have offerings, we
don't you know, we try our best to use a
language that mimics the ultimate goal of, like you said,

(05:20):
restoring and affirming dignity.

Speaker 3 (05:22):
For our guests.

Speaker 2 (05:23):
How do people find out about you and where you're
going to be?

Speaker 4 (05:29):
So right now, because we are a grassroots organization, the
majority of the way that people find out about us
is through connected partners. So we have certain certain areas
where we're part of a coalition of service providers, we
have certain areas where we almost have a vendor type relationship,
and so a lot of the times, whatever coalition or

(05:49):
continuum we're part of does a healthy chunk of at
least the initial outreach to folks in the area to
let people know where we are and where we're going
to be, and then as time goes on, as we
try to invest ourselves more in each community, there's definitely
a significant word of mouth, which I think again comes
back to that guest experience and making sure that people

(06:11):
keep coming back because they like coming back, because they
like the way that they're treated, and they like the
services that we provide.

Speaker 2 (06:16):
Do you yourself personally go to these stops? Oh?

Speaker 4 (06:22):
Yeah, So I'm the only person on the truck insurance,
so I have to do all the towing. I do
a lot of the setup, primarily like working with the
heavy equipment and things, so which is great when you
know every little boys dream. I work with generators and
trucks and trailers all day. It's a it's a lot
of fun. And then we have a number of volunteers

(06:45):
who have been with us for many years now and
we consider them like captains, and those folks tend to
be a lot more of the guest services piece and
you know, helping clean out the unit and keep everything orderly.

Speaker 2 (06:57):
I'm speaking with John L. Morag of Jersey City. He
created ARM which is a volunteer organization focusing on restoring
dignity to homeless people by providing mobile hygiene and health
services and they do this in Newark, New Brunswick and
Hoboken and then They also make connections for their guests

(07:21):
for housing and food services and legal services. I know
some people listening right now are thinking I'd like to help.
How can they help? I know you must be looking
for volunteers.

Speaker 4 (07:34):
We're always looking for volunteers, and especially we're also looking
for people to help join our advisory board. Right now,
we have an advisory board of about five folks, and
that's really one of the main drivers of growth and
innovation for us. So you know, folks out there are
part of the legal field, accounting field, really any field

(07:55):
public human services. If this is something that you think
you might be interested in in, or in a place
where you've considered joining a board of one kind or another,
I really encourage you to reach out to us. You
can go on our website www. Dot orm like your
left at right arm dot gives g I v E
S and there's a volunteer form where you can register

(08:16):
to volunteer. Or you could reach out about advisory board
or you know, major gifts or whatever it is that
you might want to be involved in.

Speaker 2 (08:23):
Tell me about some of the feedback you've been getting
from your guests.

Speaker 4 (08:28):
Yes, I would say that one of the most common
phrases we hear is this sense of like renewal.

Speaker 3 (08:36):
You know, I feel so refreshed, thank you so much.

Speaker 4 (08:39):
I don't remember the last time I was able to
have a shower, And even the showers themselves, So our
shower unit has two independent units. A lot of showering
and hygiene facilities and public services tend to be what's
called congregate shower facilities. So the more like an old school,
high school bathroom, or like a gym bathroom. So a
lot of our guests really speak to that too, like

(09:01):
it was nice to have some time to myself, you know,
it was nice to have an air conditioned un to
get ready in all of these things. So a lot
of the feedback tends to be focused on a sense
of relief for folks that utilize the services.

Speaker 2 (09:18):
What kind of impact do you think the big beautiful
bill is going to have on the homeless community and
your services, the need for your services.

Speaker 4 (09:34):
So I would say categorically, we've seen over the last
couple months and years, even across administrations, a lot of
policy decisions that are changing the way that we view
homelessness and other material hardship in our communities. So, for example,
the big beautiful Bill is going to put a significant
financial strain on families, and that's something that I really

(09:58):
love about our mobile barber program as well as that,
in addition to serving folks experiencing homelessness, the Barbershop program
also serves working class new arrival families returning individuals from
the system, and we're very expectant that that will increase
as a result because everything's going up, so we're seeing

(10:21):
record inflation, and folks at the working level and even
the middle class are really starting to see their bank
account shrink, and so having services like hours available I
think will become more relevant and more domaine to different
people that might not historically have thought about utilizing our services.

Speaker 2 (10:41):
Obviously, you must have some barber volunteers then.

Speaker 4 (10:46):
Yeah, So all of our volunteer barbers through the Barbershop
are professional licensed barbers and stylists and things of that nature.
Many of them are actually small business owners themselves, and
there I mean, we certainly appreciate all of our volunteers,
but our barber and stylist volunteers definitely have a very
special place in my heart. It's something it really takes

(11:06):
a special person to first of all, take off of work.
You know a lot of these there's like I said,
they're small business owners. They're booking people out so that
to close their books for the day to come out
and you're doing what you do at work as a
volunteer opportunity.

Speaker 3 (11:18):
It's like, you know, the a bustment's holiday.

Speaker 4 (11:20):
So I can certainly appreciate the dedication it takes to
come out and serve with ARM.

Speaker 2 (11:26):
Do you have any plans to expand right now? You're
in Newark, New Brunswick and Hoboken.

Speaker 4 (11:31):
Yeah, so we are actually going to be expanding to
Montclair this year. We have three deployments planned in Montclair.
And every year we get you a new partner, inquiries
and things of that nature, and that's something that we
really hope to be able to grow into as time
goes on as a gradsroots organization. One of our hopes

(11:54):
is to get a staff member in the next year
or so, and that's really going to really exponentially grow
our ability to deploy these services, because right now, it's
just when I can get a day off of work,
or when we have people that can kind of move
their schedules around, being able to operate on a more
traditional schedule is really going to increase the number of

(12:15):
communities we can serve and partners we can work with.

Speaker 2 (12:18):
You wouldn't expect that Montclair would have a homeless community.

Speaker 4 (12:23):
Yeah, you know, I think a lot of people in
historically considered nice communities don't always see the need in
their community. And whether that's folks experiencing direct homelessness, whether
those are people fleeing domestic violence, or new arrivals or
what have you. I promise you every neighborhood, every town,

(12:45):
every everywhere is going to have someone who's experiencing some
form of material hardship. And I'm really proud of of
our partners in Montclair that have decided to make this
a priority.

Speaker 2 (12:56):
Who are your partners in Montclair? I used to live there.

Speaker 3 (13:00):
Yeah, So right now we're working with the Lutheran Church.

Speaker 4 (13:03):
With a pastor, Margaret, and then also we're working on
the county level with the Division of Community Action. So
they've put us in touch with the Lutheran Church and
they're going to be hosting a community fair actually tomorrow
that ARM is going to be at. And yeah, we're
always looking for more folks. So if anyone here listening

(13:24):
is from the Montclair area, Please definitely reach out.

Speaker 2 (13:27):
And so that's a RM like your arm dot gives
online the website. We only have about a minute and
a half left, John L. Maragi, What have we not
touched on that you want my audience to know about.

Speaker 4 (13:42):
One thing I would say is the lack of these
services specifically, So I always like to point out that
there's something to the tune of five hundred thousand shelter
beds in the country. Right now, there's approximately one hundred
thousand feeding agencies, soup kitchens, things of that nature in
the country. And while it's not nearly enough, that is
absolutely a great step in the right direction. While there's

(14:05):
no overarching, you know, authority on organizations like ours, it's
our best estimate that there are significantly less than one
hundred programs like us, whether they be laundry units, mobile showers,
mobile barbershops, even brick and mortar shower facilities throughout the
entire country. And so I view hygiene as the next
step forward and how we're going to serve our communities better.

(14:28):
So that would be something I'd like to leave everyone
left with.

Speaker 2 (14:31):
You know, you would think that New York City would
have a program like this period right with the need.
In New York.

Speaker 4 (14:39):
City, we do have a semi assistant organization in New
York called the Right to Excuse Me Shower Power NYC.
And they're operating in Queen's and I want to say Harlem,
and but that's actually that's a great point. You know,
even a city like New York with historically a very
very comprehensive service profile, there's maybe two, maybe three organizations

(15:04):
like this. So even in these large cities that tend
to house very diverse service profiles, they're still nearly non existent.

Speaker 2 (15:14):
And again, if you can help in any way, volunteer
financially becoming part of the advisory board ARM dot gibs.

Speaker 1 (15:22):
You've been listening to Sunstein sessions on iHeartRadio, a production
of New York's classic rock Q one O four point
three
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