The Troubleshooter 10-01-25

Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Yeah, ripped up.

Speaker 2 (00:07):
News, you need advice?

Speaker 3 (00:09):
Who you don't have?

Speaker 4 (00:12):
Come running just as fast as we can.

Speaker 1 (00:16):
Show Shooter's gonna help.

Speaker 5 (00:18):
Coming, man, This.

Speaker 6 (00:20):
Is the Troubleshooter Show.

Speaker 2 (00:22):
No Tom Martinez, welcome, Welcome to the only show of
its kind, and we're here to solve problems, answer questions,
take complaints. My goodness. If you've been ripped off, this,
my friends, is a show for you. Maybe a bad contractor.
I can't stand scumbag contractors. On top of that, how
about a bad dentist. Yeah, we've had those. We had
one that basically tormented a child because they couldn't pay

(00:46):
for the braces each month. But I'm not gonna dive
into that horrible story. But we are here to help
to the tune of over three hundred million dollars in cash,
merchandise exchanges refunds over the years.

Speaker 6 (00:59):
Direct due to this show. It's very simple.

Speaker 2 (01:03):
You've been ripped off, you can either email us that
has helping Troubleshooter dot com. But for immediate help as
of right now, you can call three zero three Martino.
As simple as that, three oh three Martino or three
oh three seven one, three eight two five five by
the way. That number works all the time, on and

(01:24):
off the air. And that's about it. I'm gonna jump
to the lines here in one second. I got Deputy
D with me sitting in my left. We do have
a guest coming in a little later, Joe or Jordan
with my money mywave dot com. So we're gonna be
talking some finances. But Deputy D, we are officially shut down.
The government is on hiatus.

Speaker 3 (01:45):
Wow, you know, I failed to notice that.

Speaker 2 (01:47):
I didn't notice. The damn peppery.

Speaker 7 (01:49):
Tasted as good as ever, the traffic was awesome, and
my phone works.

Speaker 2 (01:52):
Everything seems the same to me. I don't quite understand
what's going on here.

Speaker 7 (01:58):
It feels a little better look at the small.

Speaker 8 (02:02):
You know.

Speaker 2 (02:03):
It seems like this happens, or the threat of it
happens all the time. Generally it doesn't actually get to
the shutdown. I think technically last time, and when I
say last time this year, I think it did shutdown
for like a minute, and then right after midnight they passed,
uh what is it called the RC.

Speaker 1 (02:22):
Or the C.

Speaker 2 (02:24):
So the continuing Resolution. It's crazy to me, and I
don't want to jump into the politics of it, but
we're going to see as time goes on, who gets blamed.
I think the Democrats will get blamed this time, but
I don't know that. A lot of times all the
fingerpointing goes to the Republicans. But it's the same continuing
resolution that the Democrats passed not long ago.

Speaker 3 (02:47):
Mark.

Speaker 7 (02:47):
I think there's going to be significant, different, different effect
this time. I think rather than as signing blame the Republicans,
they're going to get credit because we're going to come
out of this with a much smaller government. They're getting
ready to acts of thousands of not hundreds of thousands
of jobs permanently.

Speaker 2 (03:03):
We are gonna see so many more lawsuits. I already
thought we've seen a lot of lawsuits. I mean, the
Supreme Court, they must be going insane. They're getting emergency
actions and you name it.

Speaker 3 (03:15):
They're getting overtime pay.

Speaker 6 (03:17):
They're getting overtime pay.

Speaker 2 (03:18):
I like that the Supreme Court is getting overtime all right,
three O three seven one three eight two five five.
I would like to hear from somebody that literally works
for uh, some part of the federal government and literally
doesn't go to work today. I don't even know if
there is such thing. We'll see if we can find one.
Honest to God, we'll see if we can find one.

Speaker 3 (03:38):
They also call it Wednesday.

Speaker 2 (03:40):
Yeah yeah, all right, three oh three seven one three
eight two five five. Hey Carlely, what is going on
with you? Carly?

Speaker 9 (03:49):
Hi?

Speaker 10 (03:50):
Well, my daughter is a high school student. And when
day was leaving school and uh, nice young fellows back
into her.

Speaker 6 (04:00):
Oh that sucksually in the parking lot at school.

Speaker 10 (04:03):
Can you tell her it was just a little car? Okay, no,
not so much, but anyway, okay, so we take.

Speaker 11 (04:10):
It get it fixed.

Speaker 2 (04:11):
And so they didn't did you put it through their
insurance or they basically said we want to pay cash.

Speaker 6 (04:17):
How did that part go?

Speaker 2 (04:19):
We went to insurance. Okay, So that you brought it down,
you had it fixed at a body shop.

Speaker 6 (04:25):
Now what Then the body shop.

Speaker 10 (04:28):
Calls us a day it's going to be picked up
and says you, oh, it's eleven hundred dollars. And I'm like,
what you realized this wasn't my daughter's fault. She was
in a parking lot, you know, YadA YadA. And they're like, oh,
well no, between the amount that the body shop charged

(04:50):
and the allotted you know, but it all shakes out y'all,
it's eleven hundred dollars.

Speaker 6 (04:56):
Oh wait a minute, Wait a minute.

Speaker 2 (04:57):
So it was okay, you were not at fault at all.
Your daughter was not at fault, so the insurance company
didn't assign any.

Speaker 6 (05:05):
Fault to her. Is that correct?

Speaker 4 (05:07):
Exactly?

Speaker 2 (05:08):
Okay, So they had what the other the at fault
party at one hundred percent blame?

Speaker 6 (05:12):
And how much was the entire bill at to body shop?

Speaker 10 (05:17):
Oh about six seven thousand dollars I believe.

Speaker 6 (05:20):
And they're saying that the insurance.

Speaker 2 (05:23):
Is only going to pay five thousand out of the
sixty one hundred for example.

Speaker 10 (05:30):
Yeah, that's exactly why.

Speaker 6 (05:31):
Though, I don't understand why are they saying that.

Speaker 2 (05:34):
Are they saying the insurance company refuses to pay part
of the damages?

Speaker 6 (05:38):
Or what? What is the body shop saying?

Speaker 10 (05:42):
Well, the body shop said, the body shop told us
that it was a brand new BMW. Let's just I mean,
that's it's a brand new BMW. Yeah, they went and
bought BMW park Su and the insurance company said, oh,
hell no, let's go to the junk yard and get
some youth stuff and we'll doctor it up and put

(06:03):
it on your car.

Speaker 2 (06:04):
Yeah.

Speaker 10 (06:05):
Uh, well, I can't know that ain't happening. So the
body shop, when you sell.

Speaker 6 (06:10):
It's a brand new car?

Speaker 2 (06:11):
Is it legitimately brand new at twenty twenty five something?

Speaker 10 (06:15):
Well, this happened.

Speaker 2 (06:18):
How new was the car is what I'm asking when
this went down? How new was it?

Speaker 10 (06:22):
In reality went down? Yes, she got it in September
and this happened in April.

Speaker 6 (06:29):
May ish, so it's about six months old at the time.

Speaker 10 (06:34):
Yeah, less than a here, okay.

Speaker 6 (06:38):
Well there's a couple things here.

Speaker 2 (06:40):
One I want to give Brian burns On from Compass Insurance.
How does the car look now? Oh, it really doesn't matter.
Because you wanted the OEM parts, did you, guys authorize
it to the body shop that you wanted? That you
would you were willing to pay the eleven hundred bucks over.

Speaker 10 (06:59):
No, I had no idea.

Speaker 6 (07:01):
You had no idea.

Speaker 10 (07:02):
So many contact Nobody contacted.

Speaker 6 (07:04):
When did they inform you of that?

Speaker 10 (07:07):
The day that I was picking up the car?

Speaker 2 (07:09):
And they never contacted you before. In other words, they
never even mentioned using used parts you said they did.

Speaker 6 (07:15):
How did that come down in the conversation?

Speaker 10 (07:19):
Well, I think I talked to my husband about that,
and what did he say? What then he mentioned of oh,
this is going to cost you like a lot more money.
I think it was basically just saying, you know, we
could go X way or we can go Z way.
And my husband's like, hey, you know, my daughter is
so excited she got this brand new car for her

(07:39):
sixted birthday. We want it restored and make it look beautiful.

Speaker 2 (07:46):
Yeah, I do want to talk to Brian Burns over there.

Speaker 6 (07:51):
I've got a couple thoughts on this one.

Speaker 2 (07:53):
I think if the cars that knew you should be
able to get new parts on it. And I'm kind
of confused the fact they even had had older parts
if it was a brand new vehicle. I mean, I
guess it's possible, but I'm not sure where they would
find him. If he didn't discuss with the body shop.
You guys were going to come out of pocket. I

(08:13):
think I have a problem with them, But I don't
know because that conversation you weren't part of either, so
I don't know how that happened. Do you think he
realized he was going to have to come out of
pocket when he talked to him?

Speaker 10 (08:28):
Not eleven dollars, I mean that's a significant amount of
money and part of that they're saying was the part.
And then they were also saying that the body shop's
labor was more than the going rate, and the body
shop says, totally not true.

Speaker 2 (08:45):
It should be covered. You know what, if that car
is only six months old, you should be able to
use OEM parts. I want to verify that. In the meantime, Dmitri,
would you call over to this body shop and see
where they're coming from from on this? Yeah, because literally
a car that knew there should be no question whether

(09:06):
or not they owe them OEM parks. I would argue
all day long they do. Now if they were putting
it through their own insurance. This was definitely through the
at fault parties. Right, Their insurance paid it, not yours.
Say that again, who's insurance paid for this? It was
the at fault parties, right, It.

Speaker 12 (09:26):
Was the at fault parties.

Speaker 2 (09:28):
So you did not turn this in. You did not
turn this into your insurance.

Speaker 10 (09:33):
I tried to and they told me to go away.

Speaker 2 (09:36):
Well hold on a second. Yeah, I don't know, but
I don't want to go down that rabbit hole. I
want to verify one more time though, the people that
paid the majority of this bill the five thousand dollars
and the numbers we've been using. That's the at fault
party's insurance, right, Yeah, okay, that's what I needed to know.
Now just in hold on, we're going to get Brian
Burns on. The reason I brought that up, Dmitri, and

(09:58):
you probably know this is with your own insurance company.
They could have language in that contractor policy that you
agreed to, but this is not anything she agreed to.
With the ad fault driver's insurance policy, they oweer OEM parts,
and I don't understand why the autobody and I bet
you can get to the bottom of what really happened.

(10:20):
Maybe there was something after market on the car.

Speaker 6 (10:23):
I don't know.

Speaker 2 (10:24):
I don't know why on a BMW that's less than
six months old with little to no mileage on it,
they wouldn't do OEM parts.

Speaker 7 (10:33):
So Mark I predicted, it's going to be a very short,
very simple call with a really clear explanation.

Speaker 6 (10:38):
Yeah, okay, hold tight, let's do this. Take a break, Kelly,
get Brian on.

Speaker 2 (10:42):
I want to verify the information I'm giving out, and
then we'll take a quick break.

Speaker 6 (10:47):
Joe Keano joins us.

Speaker 2 (10:49):
We're going to be talking to Joe my Money, Myway
dot com about guaranteed guaranteed. Oh how I love that
word retirement money as well. Everybody old type.

Speaker 13 (11:05):
Go with a sure thing Denver's Best roofer Excel Roofing
dot com. You don't pay a cent until you're content.
Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
to seven to one help. You'll think you're his only

(11:26):
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

Speaker 6 (11:39):
All right three O three seven one three A two
five five.

Speaker 2 (11:41):
Kelly's trying to get Brian on, but there's a couple
things here, and I promise Gabriel Richard hold on. But hey, Carly,
I want you to hang type, but I thought of
something over the break. I still want to get Brian on,
and Dimitri's gonna call over to the body shop and
figure out what the insurance company is telling them.

Speaker 6 (12:00):
But I'm going to tell you something you probably haven't
thought of.

Speaker 2 (12:03):
You realize that car, even when it's fixed, even if
you use the OEM parts like you guys wanted on
a twenty five BMW, you realize that insurance company probably
owes you about fifteen, maybe even twenty percent of the
value of that vehicle. So let's take a round number

(12:23):
and say it's worth twenty thousand dollars. Not only do
they owe you the six thousand to fix it with
the OEM parts, they're also going to owe you what's
referred to as diminished value. They owe you another check
for about five thousand dollars using the numbers I gave.
Did you know that.

Speaker 14 (12:41):
I'd be lovely?

Speaker 10 (12:42):
That would be nice?

Speaker 6 (12:43):
Yeah, it would be nice, wouldn't it. And I'll tell
you why.

Speaker 2 (12:46):
For people out there listening that don't know, it's very basic.
When you go buy a car. Now, there's something called Carfax.
They basically changed the industry years ago. You can pull
up accidents. What are you going to buy a car
that's got a perfectly clean car facts like yours did
before this accident? Or are you going to buy a
car that's got an accident on it that costs six

(13:08):
thousand dollars in damage? That now comes up on the
car facts. Of course, you're going to buy the one
without the accident. That's what we refer to as diminished value.
So I want to put you back on hold. I
want to get Brian Burns on and the other thing
I want you to do. Kelly. I want her to
give you the year, make model in mileage and let's

(13:29):
get on petty details and give her an exact number
on what that looks like for diminished value. Everybody just
chill out right now. We're going to go to another call,
but Carly, hang on there please. I want to knock
this out for you. No one ever thinks of that.
No one thinks of diminish value. Nobody. I mean, it's
crazy unless you listen to the show all the time. Joe,

(13:50):
would you have thought that turn your mic on? If
you ever had been hit by somebody else? And did
they end up paying for it? Is he on air?
I can't tell if I can hear him or not.
I don't know if his MIC's working, Shannon.

Speaker 6 (14:05):
Is it good?

Speaker 1 (14:06):
They did?

Speaker 3 (14:07):
Oh?

Speaker 6 (14:07):
Perfect?

Speaker 1 (14:07):
They did?

Speaker 3 (14:07):
Yeah?

Speaker 1 (14:08):
So they did pay?

Speaker 6 (14:09):
Did they paid to fix it? Did you get diminish value?

Speaker 1 (14:13):
I did?

Speaker 6 (14:13):
Okay, very good and how did you come up with
asking for it?

Speaker 1 (14:17):
Actually, my insurance company did they want to fight for me?

Speaker 2 (14:20):
Excellent?

Speaker 7 (14:21):
I love that without you even asking them.

Speaker 1 (14:24):
That's USAA.

Speaker 3 (14:26):
How much did you get?

Speaker 1 (14:27):
I can't remember. That was many years ago.

Speaker 2 (14:29):
But diminish value is. It's very important. There's so many,
so many settlements made by insurance companies, especially when your
own insurance company is not involved at all, because they'll
never even they'll never even mumble the word diminish value.
That other company that owes you money, they're sure as
they are not going to bring it up. And there's

(14:50):
other options for Carley if we can't figure it out.
But I bet you anything, she's going to end up
all said and done with about eleven twelve thousand, maybe
even more. Hey, Gabriel, what is going on with you?
This sounds serious? Man? By the way, one line open.
Actually I'm lying there isn't go ahead, Gabriel. Hello, Hey,

(15:11):
how are you?

Speaker 6 (15:11):
Gabriel?

Speaker 13 (15:13):
Hi?

Speaker 14 (15:14):
I'm all right. How about yourself?

Speaker 6 (15:16):
I'm doing pretty good?

Speaker 2 (15:17):
What is going on? Man?

Speaker 6 (15:18):
This sounds bad? In eviction? What's happening?

Speaker 14 (15:23):
So I'm a victim of domestic violence and the person
the other person had got you know, got through my garage,
came through, they in varicated their stuff in the house,
and the officers Adams County like demolished the house, like

(15:51):
they message so bad. But again I wasn't I wasn't
even there at that moment when they when they did
all that, they didn't ask me the person's not on
my leave?

Speaker 2 (16:03):
Hey, let me ask you.

Speaker 6 (16:05):
Hold on here, Gabriel.

Speaker 2 (16:06):
This is real serious, and I want to understand the
story as well as I can. So who was this
person to you? Like a boyfriend, a girlfriend, a complete stranger?
Who was this It was a boyfriend. So this boyfriend
was not on the lease at this house or was
it an apartment that you rented.

Speaker 14 (16:24):
It's a house and.

Speaker 6 (16:28):
It was in your name, the least was in your
name at the time.

Speaker 2 (16:33):
And then the police showed up because something went down.
In fact, give me just a little color on what
went down. Did they just punch you or what happened? Well,
I just want to kind of understand why the police
were called.

Speaker 14 (16:54):
Because the incident happened to where something was damaged to
the next their neighbor. But again, I was trying to
get away from that person and I went out willingly.
You know, the officers didn't ask for my keys.

Speaker 2 (17:08):
Wait a minute, what wait wait, wait wait, you're jumping
You're jumping really far ahead here. So are you saying
everything happened on this night the police showed up and
asked you to leave the residents on that night.

Speaker 14 (17:22):
Well, no, there was an incident that occurred. So when
they came I went.

Speaker 12 (17:25):
Outside to chat with.

Speaker 6 (17:27):
Them, got it, and.

Speaker 14 (17:30):
The the other person that was my on my leaves
that that I have the restrained order against wouldn't come out.

Speaker 2 (17:39):
Okay, So that person barricaded them Hold on, yeah, that
person barricaded themselves in the house would not come out.
That restraining order that you just spoke of. Was that
in place prior to the incident or it's only in
place now? Why was that person in your house? Did
you allow allow them to come into your house? And

(18:01):
I'm not listen, I just need to kind of understand
what happened. I don't care if you did let him
in the house. I'm curious how they got into your house.
Did they break in or basically they came over with
the same old song and dance and you let him in.

Speaker 14 (18:16):
No, we actually uh helped he up to help me
with my child. So it was a it was a
contact order. But again I asked the person not to
show up. You know, I didn't talk to really talk
to them much, and they decided to just show up.

Speaker 2 (18:35):
So I get it. So you guys were discussing or whatever.
Something happened at your neighbor's house. What was that incident?
Why were the police called?

Speaker 14 (18:47):
Well it it sounds like they said that he had
that they're not him. But there was a discharge of
a fire arm, jeez, which has nothing to do with me.

Speaker 2 (18:56):
Yeah, I was not. Yeah, who discharged the firearm or
who apparently discharged the firearm? Was it the person? Was
it the person you have the restraining order on.

Speaker 13 (19:12):
It?

Speaker 3 (19:12):
For sure?

Speaker 14 (19:12):
Wasn't myself. I could just say that.

Speaker 2 (19:14):
Okay, well fair enough, So you're not saying okay, I
get it. So the cops show up, Now let's jump
into the crest of the matter. They show up and
basically break the doors down, I assume, and go get
this guy and basically just beat the hell out of
the house. Is that kind of where you're going?

Speaker 14 (19:31):
Yeah, pretty much like the damage that they did was
is super uncalled for.

Speaker 2 (19:36):
Yeah, but that's not So this scenario, let me tell you,
first of all, you're barking up the wrong tree to
try to blame this on the police officer. There was
one not long ago. I mean the cops shot it up.
I mean they shot up a million dollar house. There
was holes in it. They basically drove cars through it.
And I think that was in Greenwood Village. But it

(19:57):
was crazy. But that doesn't matter because there was someone
that wouldn't come out barricaded inside with shots fired. So
going down that path means nothing. But here's what I
want to know. Then, what happened. The landlord contacted you
and I'm going to put you on hold. We're gonna
take this break and we're gonna come back because what
I'm guessing. What I'm guessing is she got an eviction

(20:20):
noticed or she got a bill for a lot of damage,
because let me tell you, the cops aren't going to
pay for it under that circumstance that she's describing. Brian Burns,
we have him up as well. To go back to Carly.
Chuck Richard, you hold tight as well. We'll be right back.

Speaker 13 (20:41):
Go with a sure thing Denver's best roofer Excel Roofing
Dot com. You don't pay a cent until you're content.
seven to one help. You'll think you're his only customer

(21:03):
when you choose Frank durand the real Estateman dot com
to list your home with Remax Alliance three all three
nine two zero sixteen twenty two all.

Speaker 6 (21:13):
Right three three seven one three eight two five five.

Speaker 2 (21:16):
By the way, Frank Duran the real estate man man,
does he do a great job. You want the best
real estate agent out there? You call it Frank Man.
Is he so good? He got us more for our
house in Castle Rock years ago when we sold it
than I know any other realator could have gotten done.
First of all, he advertised the heck out of it everywhere,
and then he created this bidding war by listing it

(21:39):
at a lower price, and they just started offering more
money and more money. Next thing, you know, we got
more for our model than anybody there. It was unbelievable.
Frank Duran homes dot com to check him out. Frank
durand homes dot Com. Now I'm going to go directly
back to this really horrible deal with Gabrielle. So, Gabrielle,

(21:59):
I'm going to re cap real quick because people tune
in all the time on the radio. But basically what
happens is shots were fired somewhere, the cops come out.
Somebody you had a restraining order against barricaded themselves into
a house. So they were barricaded in, the cops came
out because someone next door, somebody the next door neighbors

(22:23):
called the police because there was.

Speaker 6 (22:24):
A shot fired. They came out.

Speaker 2 (22:27):
This guy wouldn't come out of your house. He was
not on the lease, and basically the police had to
kick down the door and did all this damage to
drag his ass out of there. Is that correct for
the most part, yes, sir. Okay, then well hold on, Yes,
Then the landlord and you had a restraining order in

(22:49):
place at this time. Okay, Then the landlord sent you
an eviction notice. Is that correct?

Speaker 15 (23:00):
Yes?

Speaker 2 (23:01):
And the reason they said it was why what did
the eviction orders say? Was it for property damage or
substantial violation of the lease.

Speaker 14 (23:13):
It was for the damage. And I'm pretty sure also
that part, but again as a violence Act, I mean
violence against Women Act.

Speaker 6 (23:20):
Hold on, listen, hold on you. I really need you
to follow me.

Speaker 2 (23:25):
Listen. So the eviction I want to make sure that's
what the evictions for the eviction isn't because you hadn't
paid your rent?

Speaker 6 (23:33):
Right, No, no way, So you had been one caught
up on the rent?

Speaker 3 (23:40):
Yes?

Speaker 6 (23:40):
And do you have the eviction notice?

Speaker 15 (23:44):
Yes?

Speaker 2 (23:44):
Okay.

Speaker 6 (23:45):
And on the eviction.

Speaker 2 (23:46):
Notice, if you're looking at it right now, is he
quoting a substantial violation and property damage?

Speaker 9 (23:54):
Yes?

Speaker 2 (23:55):
Okay. Listen, I'm going to tell you something. And I
know you were alluding to it, and it sounds like
you did a little research here. There's a lot of
facts that are missing in this that we're not going
to be able to figure out on the radio because
the other person, the person with the restraining order, simply isn't.

Speaker 6 (24:11):
Available to talk. But here's the deal.

Speaker 2 (24:15):
You need to show up to that eviction hearing and
you need to show the judge that restraining order. You
need to show the judge the police report, which is
going to be very important on this, and that landlord
is not going to be able to evict you. You're
gonna have your time in front of the court. You
know there's a domestic violence defense to eviction, and you

(24:38):
fit it in most ways. The one thing I'm not
clear about, and I would like to ask our attorney,
Brad O'Brien, but I want to give him a little
time to research it. We're going to get him on
and then have you back on. But the only thing
I'm worried about is if you invited the person in
that you had the restraining order against it. One thing,

(25:00):
if they're outside and run in the house. But if
you invited them in, I don't know if that defense
would still work. I would guess here in Colorado, with
a sympathetic judge, which a lot of them would be
in this situation, I would guess it would probably still work.
So do you have any other questions right now? Or

(25:20):
do you want me to just get the attorney on
and then we'll bring you back up as soon as
I get them.

Speaker 14 (25:28):
Yeah, I could talk to the attorney.

Speaker 2 (25:30):
Yeah, let's do that. Do you have any other questions
on anything that I've said? No? Okay, hold on a second.
I think that's the big thing, the defense itself.

Speaker 6 (25:41):
She has.

Speaker 2 (25:42):
There's no doubt she if this guy just ran into
her house. Even if the police destroyed the property and
landlord's out there, you know you're a landlord.

Speaker 6 (25:51):
I mean, you're gonna learn the hard way. You cannot
evict somebody.

Speaker 2 (25:56):
That has a restraining order against someone that comes up
over and the police end up doing property damage. I
know that sounds crazy as hell, But Mark, I'm not
saying ultimately she might not owe the money, but the
eviction itself, I believe is the issue. So, Kelly, we
are going to get Brad O'Brien on. But here's what
I'd like to do. I'd like to do it next hour.

(26:16):
Let's line him up over the next break or the
big break. I'm going to kind of email him the
problem so he can do some research on it. Then
we'll bring her back up. So let's clear that line
right now, and I'm gonna have one line open three
oh three seven one three eight two five five three
oh three, Martino.

Speaker 7 (26:34):
Mark, don't you think we should take a look at
the eviction notice that our colors? Yeah, so we can
see exactly what's actually going on.

Speaker 2 (26:40):
Well, she told me it was substantial violation on their
property damage violation yet's yeah, let's look at it, Kelly,
make sure we get dad Shannon pass that on to her.

Speaker 6 (26:50):
I see she's on the phone there, but.

Speaker 2 (26:52):
I want the uh. I want to see the actual
eviction notice so she can just take a picture of
it and text it over or email it now. Brian Burns,
Compass Insurance. Hey, Brian, I want to ask you a
couple real basic questions. Man. Here's the scenario. I'm going
to lock you in and bring up the caller. Carly,
her daughter, for her birthday, got a brand new BMW.

(27:14):
I know I'm jealous, there's no doubt I'm jealous. So
but anyhow, she gets a brand new BMW. It's about
six months old. When this happens, she's in the parking
lot at school and someone hits her, does about six
grand worth of damage. They bring it to a body shop.
The other insurance company says they're going to pay, takes
all the blame, takes the liability, and basically they go

(27:38):
to pick the car up and the body shops asking
for an additional eleven hundred dollars and they're saying it's
because they wanted OEM parts. So it brings up two questions.
One on a brand new vehicle like that. For God's sake,
I would think you would use OEM parts, especially on
her Mercedes. I mean, what are your thoughts on that.

(27:59):
Can you demand OEM from the at fault party if
they screw up your new car like that?

Speaker 16 (28:06):
Absolutely? Now you can't ask or demand it from your
own insurance unless you have OEM work.

Speaker 2 (28:13):
We had that discussion with Carly. Now here's the funny part.
She never asked for in the state of Colorado diminish value.
I'm going to get her an amount of what that
is by another person. In fact, Kelly, please get on
petty details if they're available. But the bottom line there
is she didn't even ask for that. So I wanted

(28:33):
to ask you a second question, Brian, how often do
you think insurance companies, the at fault insurance company, how
often do you think they go, oh, by the way,
we owe you fifteen to twenty percent for diminished value
as well?

Speaker 16 (28:47):
Of course not this is something you have to kind
of fight for. Never happened, and you know they're not
going to just offer it never. I mean, unless it's
an insurance company that goes over and beyond or foresees
the fact that you're going to get it anywayswise, there's
nothing just volunteer ed.

Speaker 2 (29:06):
Yeah.

Speaker 6 (29:06):
Okay, Well, so Carly, two things.

Speaker 2 (29:09):
One, I'm going to get you that diminished value amount
and we'll talk about that if the insurance company doesn't
want to give you a proper amount. But I also
wanted to ask you what insurance company are you dealing with?

Speaker 6 (29:22):
And don't tell me it's Fred Loyer.

Speaker 10 (29:26):
The insurance company that we're dealing with is well, I'm
not sure if it's Liberty now or if it's I
can't think of what the name of it was, safe Co,
I am safe Co, sank Co, thank Co is who
it is?

Speaker 2 (29:38):
Yeah, and I'll tell you, Brian, I think they've gone downhill.
But that's just that's just me. I've had to fight
them tooth and nail on any claim I've had, which
you know, and eventually, of course I win. But talk
about deny, deny, deny, deny. Oh whoops, we're in the wrong.
We'll pay. I mean, it's a lot of work to
deal with them.

Speaker 16 (29:58):
Yeah, I mean, I don't think this would be an
abnormal difficulty. Yeah, you know, I mean I don't think
there's many insurance companies you wouldn't have to, you know,
get involved with if you were looking for you know,
diminished value.

Speaker 2 (30:12):
Yeah, so here's what we're gonna do. By the way,
Brian Burns, Compass Insurance. I appreciate you coming on and
being our expert. So often people out there. Here's the
great thing about Compass. They're going to shop around for you.
They're going to check out twenty thirty different companies, depending
on if it's homeowners or depending on if it's car insurance,
or if you own a company, maybe you need the

(30:32):
workmen's comp for your employees, it doesn't matter garage keepers,
for people that own shops, contractors that need insurance.

Speaker 6 (30:39):
Everything they sell it all. And when you do.

Speaker 2 (30:43):
Need to use that insurance, they're going to be an advocate,
just like we are here.

Speaker 6 (30:47):
They're going to help you with the claim.

Speaker 2 (30:48):
Try getting your state farm or all state guy to
help you. Once they say no, my god, they don't
do anything. You want someone that's also going to advocate
for you, and they're going to let you know how
much money they can save you. And if your coverage
is the way it should be, now here's the deal.
Three oh three nine ninety six, nine thousand. That's Brian
Burns quote Compass dot com. Quote Compass dot com. Call

(31:11):
up and talk to these guys. Get that free insurance
check up. You're gonna love them. And like I said,
you're getting an advocate, not just a broker. Quote Compass
dot com. Thank you, Brian. Now we're gonna take a
quick break. When we come back, Carly, I'm gonna tell
you this. I have justin Petty on. We're gonna give
him the information. Kelly, did you get the information on
that BMW? Get thank you, get your makemileage and of

(31:35):
course the trim, and we're going to see what that
diminished value should be. Right after this, then Chuck has
a hail damage issue, and then Richard has a problem
with roofing. Hold on.

Speaker 13 (31:51):
Go with a sure thing Denver's Best Roofer Excel Roofing
dot com.

Speaker 17 (31:55):
You don't pay a cent until you're content.

Speaker 13 (32:01):
Time for an insurance check up, free no obligation comparison
of insurance companies find out now three all three seven
to seven to one help.

Speaker 17 (32:11):
You'll think you're his only customer.

Speaker 13 (32:13):
When you choose Frank durand the Real Estate Man dot
com to list your home with Remax Alliance three all
three nine two zero sixteen twenty two.

Speaker 2 (32:23):
All right three three seven one three eight two five five. Man,
we got a ton in the hopper right now. I
just wrote a quick note over to Brad O'Brien. I'm
going to have him do some research on basically the
domestic violence defense to eviction and we're going to get
him on and get that caller back on, and I'm

(32:43):
really curious his thoughts on that. The other thing we
might do is get Jola's Aaron about that. He's a
criminal defense attorney and man, man, man, is he good?
And let me hit send here to Brad and then
we'll talk about that. Now, I want to go back
and talk to you another expert at referral this dot com, Justin, Patty, Hey, Justin.

(33:04):
I love what you guys do with diminish value. So
did she give you all the information on this vehicle?

Speaker 3 (33:10):
Did?

Speaker 2 (33:10):
Kelly?

Speaker 7 (33:12):
She did?

Speaker 15 (33:12):
I think I've got enough here to speculate a little bit.

Speaker 6 (33:16):
Now, let me let me bring her back up.

Speaker 2 (33:18):
Her name's Carly, So basically her kid got hit in
a parking lot at school, and you know nowadays a
fender benders five to ten grand. I mean, like, I
don't care what it is. It's five to ten grand,
that's how insane it is. But this is a brand
new BMW, so we're going to probably get her the
eleven hundred dollars either waived or built by the other

(33:40):
insurance company. And I'm not going to go into that
detail with you, Justin, but they didn't even think of
diminished value. So I'm going to ask you, now, what
is the diminished value numbered that Carly should be asking for.

Speaker 15 (33:54):
So it sounds like it wasn't just a scratch, but
it also wasn't a huge collision. So's she falls in
the middle of diminished value, probably in the three to
five thousand dollars range.

Speaker 2 (34:10):
Excellent, So Carly, you need to tell that other insurance company.
You need to reach out and contact him and say
I want my diminus value money. And if they don't
want to give you the proper amount, let's say they say, okay,
well you know we only had to do this or that,
so we're only going to give you a thousand bucks.
Then you're gonna call up Justin Petty and I'm gonna
give you his phone number and website when we're done,

(34:32):
and you can hire him, and for five hundred dollars,
he's gonna make that insurance company basically cough up the
right amount.

Speaker 6 (34:40):
I mean, is that a good way of putting adsin?

Speaker 10 (34:44):
Well?

Speaker 15 (34:44):
It sure helps to have our help when you're fighting
with an insurance company. It makes them a lot more
reasonable to have an appraisal from us.

Speaker 2 (34:51):
Well, because you hit him with real evidence on it,
you're gonna hit him with actual areals. I assume.

Speaker 15 (34:57):
Definitely. We're using market data to to you determine diminished
market value, so it's just data driven and.

Speaker 2 (35:05):
People out there where their car was totaled, these guys
also do a big thing there. The other insurance companies
or even your own insurance company isn't offering you what
is fair value for your vehicle. You can hire them
to do that as well. And it's only five hundred bucks.
Justin Petty, I appreciate it, and Carly, I am up
against the hour. I hope I answered all your questions.

(35:27):
Feel free to call back. We've got all the answers
for you. You let me know if they give you
any trouble with diminished value.

Speaker 6 (35:34):
Okay, yeah, thank you.

Speaker 2 (35:38):
You're very welcome and I meet it. You got any
other questions, feel free to call back.

Speaker 6 (35:42):
You're going to do two things. Oh wait a second,
I'm sorry to me.

Speaker 2 (35:45):
Tri is literally calling over to that body shop to
try to figure that out behind the scenes. But we
can free that line up three oh three seven one
three eight two five five. You've been ripped off taking
advantage of rabid question. I got two lines open three
zero three Martino.

Speaker 13 (36:07):
Wait time for an insurance check up free, no obligation.
In comparison, call Compass Insurance paying too much your coverage
at dozens of insurance companies find out now three oh
three seven seven one help. You'll think you're his only

(36:28):

Speaker 17 (36:43):
News need so you.

Speaker 2 (36:45):
Don't have the.

Speaker 6 (36:48):
Run in sustas as we can.

Speaker 1 (36:52):
Shooter's gonna help come.

Speaker 2 (36:54):
Man six is the Troubleshooter show. No tell Martinez, my
friends to the only show that's kind. We're here to
solve problems, answer your questions, take complaints.

Speaker 6 (37:05):
We're here to make.

Speaker 2 (37:06):
Your life and I mean it just a little bit
better through education and by fighting for you.

Speaker 6 (37:11):
If some contract you're out there has.

Speaker 2 (37:14):
Wronged you, I want to hear from you as simple
as that, we want to go after them. I got
a list of deputies. In fact, Deputy Doc actually texted me, Hey,
I need some cases. So if you got something you
need help on, I want you to call now. We
have three lines open, we got a lot in the hopper.
I'm getting an attorney on and a couple people back up.
But right now you can get through three oh three

(37:35):
seven one three eight two five five three oh three Martino.
You can also email us anytime and help HLP at
troubleshooter dot com. I'm going to tell you something over
three hundred million dollars. You don't think this show does
anything over three hundred million dollars in exchanges, refund services,
you pretty much name it. We've done it anything you

(37:57):
can imagine we have helped with we actually, by the way,
joining me today, I got two people in. I have
got my partner in crime, Dimitri Deputy d sitting to
my left and then over to my right Joe Keano
and Joe Keiano is with my Moneymway dot com. They
sell basically a guaranteed pension. It's an annuity product, and

(38:20):
we're going to be talking about that, but it's guaranteed money.
You know, there's a lot of things we were kind
of talking stock markets down today. Wouldn't it be nice
to have a portion of your retirement that no matter what,
it's going to be there, no matter what the stock
market's doing, it's gonna be there. Basically a guaranteed pension account.
And that is what Joe specializes. And Joe, I've asked

(38:43):
you this before, and Chuck, I'm going to go to
your call in just second, but really quick, Shoe, you've
been on a lot. Are listeners that listen to the
show day in and day out know you. They know
your voice, they know everything, they know your product. I
want to know something. Back in the day, you are
a stockbroker, that is right, how many years were you
a stockbroker?

Speaker 1 (39:03):
A long time? A long time? I mean you know,
probably like maybe ten.

Speaker 6 (39:07):
Ten years, ten years? And what got you out of
being a stockbroker?

Speaker 2 (39:11):
And you and I have privately had this conversation over
dinner at my house.

Speaker 6 (39:15):
But I think people would like to.

Speaker 2 (39:17):
Know why did you decide to quit being a stockbroker?

Speaker 1 (39:21):
A couple of things, Mark. Number one. I hated to
see people lose money. People used to just to come
to my office with E. F. Hutton, you know the company.

Speaker 2 (39:30):
I've heard of them.

Speaker 1 (39:31):
People listen right yep when they talk. But I mean
they used to come to the office with tears in
their eyes because they lost twenty, thirty, forty, or even
fifty percent of their accounts. I couldn't handle that.

Speaker 2 (39:42):
Yeah. I had a friend, his name's Tommy. I've told
you about it before. He's like, he's still kicking. They
come out every Thanksgiving. He's ninety five and he's in
great shit beautiful. But he lost so much. I think
it was around oh wait, but it might have been
two thousand I forget. But his retirement fund went down
more than fifty four one K, and he got so

(40:03):
gun shy he didn't stick it out. He basically liquidated,
went to very safe stuff, but he ultimately lost at
least forty, if not fifty percent of his retirement.

Speaker 1 (40:14):
And you know something else, Mark, when you liquid dat
an account like that, you have to pay fees.

Speaker 2 (40:19):
Yeah, I know, so I'm sorry he liquidated. He basically,
how do I put this? He sold the stocks and
basically got into very safe things, but never took it
out of the four oh one k.

Speaker 1 (40:31):
Right, but the sal you know, but the you know,
the broker made money by selling the securities.

Speaker 3 (40:36):
Yeah.

Speaker 1 (40:36):
Absolutely, And instead of just listening, you know, the market drop,
he lost the fees.

Speaker 6 (40:41):
So these people would show up in your tears the ice.

Speaker 2 (40:44):
Yeah, and there's certain times in our history where it
was really bad, right, and two thousand to twenty ten
were horrible, that is right.

Speaker 6 (40:52):
So what happened? You just said, Yeah, I'm done with this.

Speaker 1 (40:55):
I had enough, you know what I mean? Because I
I just couldn't see people through the office, totally bewildered.
So what am I going to do? Yeah, we have
a personal friend Mark, you and I.

Speaker 2 (41:05):
Yeah.

Speaker 1 (41:06):
They used to fly for United.

Speaker 2 (41:07):
Oh yeah remember yeah?

Speaker 1 (41:09):
Yeah, and you know what, he lost over fifty percent
of his Yeah.

Speaker 2 (41:14):
So let me just tell people what happened. United Airlines.
I knew this guy has sold computers to him forever.
In fact, he opened up another small business in the
late nineties but he worked for United and he had
the Krem Dalek Krem. He was a pilot, and he
had the most sought after route I think United had.

(41:34):
It was basically Dia to Germany, and you know, you
basically flew it maybe three times a week and that's
basically all your hours, right, And that was the sought
after one. And that's why I say that is that's
how high he was in the hierarchy of United back
Then next thing, you know, they filed bankruptcy and they
basically gutted the pension. And he went from expecting this

(41:58):
is let's say it's on two thousand. He was expecting
twelve thousand or more. Let's take twelve thousand dollars a
month from that pension, and he ended up with way
less than fifty percent.

Speaker 6 (42:11):
I think he ended up with three thousand.

Speaker 2 (42:13):
But there was a lot of less senior pilots that
were supposed to they were coming up on retirement and
maybe they didn't work as long as Doug or didn't
have the.

Speaker 6 (42:23):
Just didn't have the same size pension.

Speaker 2 (42:25):
And ultimately they were supposed to get maybe four or
five thousand a month. They didn't even get a thousand
on us. They they got really screwed in that day.
That's funny you brought Doug up.

Speaker 3 (42:35):
Oh yeah.

Speaker 1 (42:36):
And then the second part. You know people are getting older,
do they there's nothing wrong with the stalk. No, they
out young, you know what I mean, somebody like you,
You got time to recover. Yeah, of course you see
the baby boomer dilemma. Right now that we're going to
be showing us a film, it's actually telling people that
there's ten thousand baby boomers a day turning sixty five.

Speaker 2 (42:57):
They talk all the time. I mean, they're having the
argument right now on the hill. You know, the government
shut down. Sure stocks are down today, but they're literally
having the argument right now who should have health insurance?
Who shouldn't. The Democrats want people that are here illegally
to get all the benefits. They want to extend Obamacare.
And regardless of how you think of those things, what

(43:19):
ultimately that effects is people that are getting Social Security.
We don't even know how long social Security be a
law around. What kills me about that, Joe is every
year we hear, oh, it's going to go broke in
twenty thirty, twenty thirty five, twenty twenty five. I think
it was supposed to go broke five years ago, but
it never seems to go broke. But eventually the money's

(43:40):
going to have to come from somewhere.

Speaker 1 (43:42):
They're saying that they're going to be cutting benefits by
one third to everybody.

Speaker 2 (43:47):
And with people living. Going back to your point, I mean,
let's go back and talk. And I'm sorry, I'm getting
off on a tangent here, but it's so important with retirement.
Let's go back. And I don't know if you have actuarials.
Let's go back to nineteen twenty nineteen. No, when was
so security put in nineteen thirty at nineteen thirty So
let's go back to nineteen thirty five ish? What was

(44:09):
the average lifespan of someone in this countrys sixty five
met sixty five? So social Security did not expect to
pay anything barely and barely right, because people used to
die before age sixty five.

Speaker 6 (44:24):
I wonder what the life expectancy was, do you.

Speaker 1 (44:26):
Know, Uh, it's before sixty five.

Speaker 3 (44:31):
I know that.

Speaker 2 (44:32):
See in US and I gotta google this and what
would that be nineteen thirty five? Let's see it is.
I love this thinking about the question. Blah blah blah,
nineteen thirty five. Blah blah blah blah blah. It'staking. It's thinken,
it's taken, it's taken. Fifty nine was fifteen nine?

Speaker 1 (44:53):
What did I say?

Speaker 2 (44:54):
Fifty nine fifty nine?

Speaker 1 (44:55):
So Social Security was not expecting to pay a dime.

Speaker 6 (44:59):
Yeah, it's crazy.

Speaker 2 (45:00):
In fact, this is I just want to bring this
up because it's crazy. All races, meaning everybody sixty one
point seven, Okay, white people sixty two point nine, Black
people fifty three point one. That is wild looking at
it is, that is a wild discrepancy between two races.

(45:23):
And now it doesn't.

Speaker 6 (45:24):
Get into why those numbers are there.

Speaker 2 (45:25):
But regardless, going back to the point sixty five years old,
no one.

Speaker 1 (45:31):
Took, so nobody nobody.

Speaker 2 (45:33):
Now what's the.

Speaker 6 (45:34):
Life expectancy eighty five two?

Speaker 2 (45:38):
Imagine twenty years from now, they cure cancer, they come
up something that cures cancer.

Speaker 6 (45:44):
We're living to one hundred without us.

Speaker 1 (45:46):
Right, So that's why Social Security is going broke.

Speaker 6 (45:49):
It is in fact, I don't even know how it works.

Speaker 2 (45:52):
So for every retiree right now, we probably have multiple
we need probably I'm just totally guessing here, ten workers
for every one retiring.

Speaker 1 (46:02):
Yeah, that's that's it. It's not happening, Mark, it's not happening. No,
So you got to have other things, like you have
to have a guaranteed income when you get ready to retire, and.

Speaker 6 (46:11):
Really that's that pension.

Speaker 2 (46:13):
And I want to tell people he brought up a
movie and that's coming up, and I don't want to
beat this thing to death, but this movie's one hundred
percent free. It's going to be at the AMC twenty four.
It's a real deal. Yeah, Highlands Ranch, AMC twenty four,
And it's going to be on the fourteenth.

Speaker 11 (46:30):
Do you stee?

Speaker 1 (46:31):
October the fourteenth, so a couple of weeks, seven pm.

Speaker 2 (46:34):
Seven pm. I'm gonna be there. Suzanne's gonna be there.
Deputy d Have you seen this movie yet?

Speaker 3 (46:39):
No, you've seen the trailer for it yet?

Speaker 9 (46:41):
Yeah?

Speaker 11 (46:42):
See it.

Speaker 3 (46:42):
Have to see it.

Speaker 2 (46:43):
People out there just google baby what is.

Speaker 1 (46:46):
It called the baby Boomer dilemma?

Speaker 6 (46:48):
Baby Boomer dilemma. You can watch the trailer.

Speaker 2 (46:50):
But they dive into so security, they dive into all
kinds of things. In fact, if I recall the people
that wrote it, like our professors, professors, Bail Price.

Speaker 1 (47:00):
Win and you know the government.

Speaker 2 (47:03):
It's not some propaganda put out by an insurance company.

Speaker 6 (47:07):
I mean, it is a great movie.

Speaker 1 (47:10):
It's a Hollywood movie. It's it's a real movie.

Speaker 2 (47:12):
Yeah, and you're buying the concessions, soft drinks and all
they want No steak dinner, steak go No.

Speaker 1 (47:22):
No popcorn and diets or you know.

Speaker 2 (47:25):
Someone's gonna show up now and say hey, I'm here
for that steak dinner and a cocktail. That is right,
all right, listen, and you can sign up My Money,
my Way dot com.

Speaker 6 (47:34):
And it is limited seating. It's a movie theater.

Speaker 2 (47:36):
There's only so many seats and it's not the biggest
theater there by any means. So really get signed up
now my Money, my Way dot com. Okay, listen, I'm
gonna take a break. We're gonna come back and we're
gonna talk to Chuck about hail damage. We got a
couple of lines open three oh three seven, one three
eight two five five three zero three Martino. I want

(47:57):
to hear from you any questions you have ripped off.
I've taken advantage of three zero three Martino. And by
the way, once again to sign up for the free
movie coming up on the fourteenth, My Money, My Way
dot com.

Speaker 6 (48:10):
It's easy sign up right now.

Speaker 13 (48:17):
of insurance companies find out now three oh three, seven

(48:39):

Speaker 2 (48:49):
All right, three oh three seven one three eight two
five five three zero three Martino, you've been ripped off,
taken advantage of. I want to hear from you, Chuck,
what is going on? What is your question or issue?
It's hail damage.

Speaker 8 (49:02):
Well, I live in my own. I was in Sheridan
right around September first and the heilstorm came through it.
I got heal damage on my car. Well, I turned
it into my insurance and they wanted they you know,
said it's destroyed. They want to buy me out on it.
And the car is in perfect shape. It's just cosmetic damage. Yeah,

(49:24):
I mean I take very good care.

Speaker 11 (49:26):
Of my stuff.

Speaker 6 (49:26):
Well, you can buy it.

Speaker 11 (49:27):
I'm my dad.

Speaker 8 (49:28):
Your show is pretty impressive. I like this, first time
I've ever heard it.

Speaker 2 (49:32):
You can chuck, you can buy it back. In other words,
hold on, though. I want to explain a couple of things,
because you can negotiate it any which way too. Don't
think if they come back and say, let's do this,
let's talk somewhat real numbers. How much are they offering
you for the car eight thousand and how much is
the buy back? I assume you've asked that question four

(49:56):
thousand and you think the four thousand is too high
to low? What is your question?

Speaker 8 (50:01):
Well, it's not the bayback payback. I just I pay
my insurance, I pay for full coverage.

Speaker 11 (50:07):
You know.

Speaker 8 (50:07):
I do my part, and I want them to do
their part. I want to repair it. I don't want
to get rid of the car. I don't want to
sell it.

Speaker 2 (50:13):
That's look to them.

Speaker 6 (50:15):
That's up to them.

Speaker 2 (50:16):
I appreciate where you're coming from, and we hear it
a lot, especially for people that have owned the car forever.
They've done every oil change, they take care of it.
It's their baby. They know the car in and out.
I get that, but it doesn't matter. The insurance company
has the right to total it because that's the agreement
you have with them when you signed up and bought
that policy. That goes for almost any policy out there.

(50:39):
You can't force them to fix it, but what you
can do is negotiate the value of not only the
buy back, but if the payout. Think about it. If
you don't want to get it fixed but you still
want to drive it, you can get four thousand dollars
in your pocket and you can drive that car that
you're driving right now with the hell damage on it.

Speaker 8 (50:59):
Well, you're right, but I do take very good care
of my stuff, and I you know, I just want
to repair it.

Speaker 2 (51:06):
You cannot force something you.

Speaker 8 (51:10):
I come and visit my father. He's a ninety two
year old man. He listens there show all the time,
and he was telling me about finding out about a
diminished value.

Speaker 2 (51:18):
Yep on it. So diminish value. I think it has
nothing to do with this, so listen. Diminish value is
if someone else hit you, you can go after that
person for diminished value that that contractor policy that you
have with your insurance company you're dealing with. Specifically, says

(51:38):
there is no diminish value in the state of Colorado. So,
in other words, you can't get diminish value what you
can argue. And the people at Petty Details could help
you with this, but I don't know the real numbers here.
But the bottom line is, I don't know if they're
offering you the right amount. At eight thousand dollars, you
might actually should be getting ten thousand dollars. But there

(52:00):
is no way you can force your insurance company to
repair your car if they want to total it.

Speaker 3 (52:09):
Wow.

Speaker 7 (52:10):
Yeah, Mark, how negotiable are the buyback prices? If they
offered it to him for fourthund negotiable if.

Speaker 2 (52:17):
You know what you're doing it for thout, Well, I
don't know if they do it for a thousand, but
very negotiable. And that's where someone like Petty Details it's
worth paying five hundred bucks if and he'll take a
blush at it for free. So Chuck, if you call
him up and you give them all the information, the
ven number, the mileage, blah blah blah, you know he's
going to be able to tell you. Petty's going to

(52:38):
be able to tell you like, well, they should be
giving you ten grand and you can probably get the
buy back for twenty five hundred or whatever it is.
I'm totally making numbers up, but that's all he does
for a living. But there's no diminished value in your case.
And that's a good question because a lot of people
out there don't realize diminish value. You can only go
after the at fat driver. You can't go after your

(53:01):
own insurance company. You can only go after someone else
that caused the damage. So if you ran into a tree,
no diminished value.

Speaker 8 (53:10):
Okay, I understand.

Speaker 2 (53:11):
Any other questions.

Speaker 11 (53:14):
Do you have a phone number?

Speaker 8 (53:15):
That person is a call or yeah?

Speaker 6 (53:17):
Pull up? Oh I got it right here?

Speaker 2 (53:19):
Two to one four two two seven seven one five
four two one four two two seven two one five
four they're out of Texas. I forget, like we're in Texas.
But uh.

Speaker 12 (53:32):
Uh now one five four two one.

Speaker 6 (53:35):
Five for yeah to one.

Speaker 2 (53:36):
Five four or diminished value Experts dot com. That's probably
a lot easier diminished Value Experts dot com. Butusperts expert Experts,
thank you, Kelly. So you can call them or go
to the website, but call them up. They'll give you
free advice. Man they might tell you those numbers are
right in line, and there's nothing they can do for

(53:57):
you that wouldn't shock me at all. I just don't
know what insurance company you do.

Speaker 6 (54:01):
You have, by the way, progressive.

Speaker 2 (54:04):
Progressive, Yet they're generally pretty good, according to Petty to
work with, meaning if they are lowballing you, and they
all will lawball lowball you almost every insurance company. They're
good when you actually come to them and say, no,
wait a minute, this car is selling for this everywhere,
or is sold for this everywhere. This value you're giving

(54:24):
is just not fair. But talk to them, and I
think you'll be really happy.

Speaker 6 (54:28):
Chuck.

Speaker 2 (54:29):
I appreciate the call three oh three seven to one,
three eight, two five five.

Speaker 6 (54:34):
I want to hear from you. I want something to
sink my teeth.

Speaker 2 (54:36):
And you got that bad contractor out there, You got
that bad landlord, you got that bad anything, three oh
three Martino, call right now.

Speaker 13 (54:48):
dot com.

Speaker 6 (54:52):

Speaker 13 (54:57):
Time for an insurance check up, free legation comparison call
Compass Insurance paying too much your coverage at dozens of
insurance companies find out now three oh three, seven to
seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate man dot
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two.

Speaker 2 (55:22):
All right, three o three seven one three eight two
five five. I was telling Dmitri, Suzanna and I are
still trying to get back to the new norm of
back to work. I mean, once you're on vacation or
something for a while. Oh, it's a little hard to
get back. Little trivia guys. By the way, we got
lines open. Three oh three Martino, Joe, Dmitri. I'm going

(55:43):
to give you crime in the last seven days in
the city, and I want you to guess what city
it is. And it's a bad city. I mean, we
hear about this city all the time. That's the only
clue I'll give you. But these are actual I'll start.
I think I did last seven days, uh September twenty fifth,
and we're just talking serious stuff. So serious assault, robbery,

(56:08):
armed carjacking, serious assault times three.

Speaker 6 (56:13):
This actually happened in all three.

Speaker 2 (56:15):
Victims were hospitalized and we're still on September twenty fifth,
armed carjacking, fatal hit and run bicyclist, then we jumped.
September twenty seven, fatal crash again, biseclist, robbery, stabbing.

Speaker 6 (56:31):
Huh, that seems to happen a lot.

Speaker 2 (56:34):
Unidentified deceased, mail, missing teenager, road rage, crash causing power outage.
That's kind of weird. I don't know. There must have
been some kind of death involved. And that's basically what
was at a five or six day period. If you
had to guess what city I was talking about, what
would your guest me, Dimitri Mark.

Speaker 3 (56:55):
That's an easy one, because I have a feeling I
live in the middle of this mess.

Speaker 6 (56:59):
Oh, Denver, Yeah, that's your guess.

Speaker 3 (57:01):
Well, it's one of the nation's most dangerous cities.

Speaker 2 (57:04):
Joe, I was Aurora. Well it's Denver, Metro. Okay with that, Yeah,
that's same. You guys both answered right.

Speaker 3 (57:11):
Yeah.

Speaker 2 (57:11):
I mean that's pretty amazing to me. And I thought
I thought Mike Johnson and our governor they were going
to get all this stuff cleaned up. I guess I
just always scratched my head. I don't understand. In fact,
what I really am curious about is I remember Mike
Mikey said that we were going to get rid of
the homeless numbers and they were going to go down

(57:33):
because they were going to be put into permanent housing
or moved from shelters to permanent housing or something.

Speaker 6 (57:40):
But that didn't seem to happen. I'm a little confused.

Speaker 2 (57:43):
I mean a politician saying something that was complete BS, Well,
I'm wrong.

Speaker 7 (57:48):
I think we need to back up in your statement
just a couple of seconds. You started off by saying
that you thought the mayor of Denver and the governor
were going to clean up crime.

Speaker 3 (57:56):
Yes, I never heard them make that claim.

Speaker 7 (57:58):
I mean they're party generally demands more crime, which is
why they're opposed to the federal efforts to clean up.
And the great success story in Washington, DC is not
recognized by their party.

Speaker 6 (58:10):
I truly believe.

Speaker 2 (58:13):
They are watching their p's and q's, and I mean
this because they don't want to be on Trump's radar
of having Feds come in. I think they're actually playing
ball to a degree with Ice. We're not hearing a
lot about wacko demonstrators and crazy stuff like that. If
there is demonstrations going on, they're going on the way

(58:34):
they should be. And if you're if you don't agree
with something, I agree, you should be out there telling
everybody how you feel. But I mean trying to break
into places and shoot people. We're not hearing about that here,
So you got to give them that. I mean, maybe
I've been gone for almost a month, so that's not
going on here, is it.

Speaker 3 (58:53):
No, not to that.

Speaker 7 (58:54):
Extent, not like over there up in not Seattle, but Chicago,
Oregon and you know Chicago and all that stuff. But yeah,
our crime is still out of control. The crime itself
is nuts. Yeah, and they've never they've never even made
a public statement about addressing this crime that I'm aware of.

Speaker 2 (59:11):
Yeah, that's probably true. The homeless, he's definitely made a
lot of Oh yeah, well how.

Speaker 3 (59:16):
Far that got him. I mean they bought all of
these motels and hotels to to.

Speaker 2 (59:20):
Get over to game members.

Speaker 7 (59:22):
Yeah, exactly. I mean these are hell holes. I don't
live in the street.

Speaker 2 (59:26):
Yeah, it's a sad thing, man. I don't know the
fix just on the homeless. I guess I really don't
know what I would do if I was in his position.
I don't know. I wouldn't throw the money at it.
So I mean, I'll be straightforward there. I simply wouldn't
do it. I would have the cops basically move them
out if it's city property or private property when they're

(59:47):
not supposed to be there. But I don't know what
they can do other than that. I would never dream
in a million years. I'm not smart enough, nor is
anybody I know how to fix homelessness.

Speaker 6 (59:59):
So many people have tried.

Speaker 2 (01:00:01):
You know, there's one answer that a lot of people
hate hearing, but I think there's a lot of validity
to it, and that is there's a lot of homeless
that want to be homeless. They want that lifestyle. They
want to be able to light up, smoke up, drink
up whenever they want, wherever they want. They don't want
a job, they don't want to be part of society.
There are people like that, agree Mark.

Speaker 7 (01:00:21):
I live in the middle of all of this because
I live downtown, and the homeless that I see fall
mainly into one of two categories what you just described, right,
Because these are normal, healthy looking.

Speaker 6 (01:00:32):
There's people of them are in their twenties.

Speaker 7 (01:00:34):
Absolutely, some are teenagers. But Mark, although some look like
I mean, they look like zombies. Mark, the other half
is they're actually nuts. I guarantee you at least half.

Speaker 6 (01:00:45):
The homeless I say nuts from.

Speaker 7 (01:00:47):
Well, well, I don't know, but they're truly crazy, like
they're like insane.

Speaker 3 (01:00:52):
Those people need to be captured.

Speaker 6 (01:00:54):
They walk around talking to themselves out loud.

Speaker 7 (01:00:57):
It's on a good day and Mark, and I don't
mean this in a flippant way, but they need to
be captured and treated because I can't think, how.

Speaker 6 (01:01:05):
Do you treat that well, I don't know how you
pay for that treatment.

Speaker 7 (01:01:08):
Well, you know, instead of buying the motels just to
wear house these poor people, I think they should you know,
they could invest that money into a magical treatment for them.

Speaker 2 (01:01:18):
I think it would be easier just to send them, Okay,
a Democrat mayor, a Democrat mayor, Okay, Hick and Looper.
He give them one way bus tickets when he was mayor,
one way bus tickets to Arizona, California, wherever it was.

Speaker 3 (01:01:35):
Iust like to be a passenger on that bus. Oh
my god, he do you like to be the bus
driver on that bus?

Speaker 2 (01:01:40):
No, but think about that, a one way bus ticket.
You know, people are like, oh, that's not helping them.
It doesn't matter what We've thrown all the money in
the world and it doesn't seem to do anything. I'm
not saying that it's every homeless person. Maybe you give
them one chance, but the problem is a lot of
them already had twenty chances.

Speaker 1 (01:01:57):
Right right.

Speaker 7 (01:01:57):
But I think, but this, this problem of bus tickets
and buying motels that ignore is the only solution that
actually would work.

Speaker 2 (01:02:05):
Not in our lives here though.

Speaker 7 (01:02:07):
Well, I'm talking about the solution of capture, like you know,
institutionalizing them and treating them.

Speaker 2 (01:02:12):
Yeah, but where why do that here? California wants to
do that? I mean, let him do it.

Speaker 7 (01:02:17):
I've never heard of anybody actually creating a wide scale
treatment program to try.

Speaker 2 (01:02:23):
I'm going to tell you to Metri. I want to
tell you a quick story. Okay, Uh, there was a
guy on the news forever. In fact, I think he's
still on Fox News now. You've heard his name, HAROLDO. Rivera.

Speaker 1 (01:02:33):
Right.

Speaker 6 (01:02:33):
You know what he did.

Speaker 2 (01:02:35):
He broke in to this mental hospital in New York.
This is how he made his career. And I forget
the name of the mental hospital. I mean, I'll look
it up here in a little bit. But he broke
into it, got a key to it to the front
door and brought in there with the cameras a very
young man, young Horoaldo, And my god, that's a long
time ago. He goes in there and there's video of

(01:02:57):
it you can watch online. Have you seen it?

Speaker 3 (01:02:59):
No, I've never.

Speaker 2 (01:03:00):
It is absolutely the craziest video I've ever seen. He
walks into what looks like a gymnasium with people walking around,
feasts on the floor, people urinating, people that can't talk,
people that look.

Speaker 6 (01:03:13):
Like they're dead. It looks like a room full of zombies.

Speaker 2 (01:03:16):
So at one point in this country, we actually tried
to do what you're talking about, and they all got
shut down because it was just a ruise. Man. All
they did was throw them in a box basically and
left them there to die.

Speaker 6 (01:03:32):
They might have fed them like birds occasionally.

Speaker 2 (01:03:34):
I want you to literally watch that video of what
they were doing to people in a quote insane asylum,
trying to treat them back in the eighties. It's crazy.

Speaker 7 (01:03:44):
Well, just because that was poorly done or not done
at all, doesn't mean it can't be done correct.

Speaker 2 (01:03:49):
Expecting government to figure out how to pay First of all,
they don't even know how to spend money. Now we're
going to ask someone like we're gonna ask someone like
Mayor Mike. Hey, here's the zillion dollars, go open up
a hospital and fix these people.

Speaker 6 (01:04:04):
Hey, no, he can't do that.

Speaker 3 (01:04:05):
Of course not.

Speaker 7 (01:04:06):
And I didn't suggest that it should be left up
to people like may Or Mike or our governor. It
should be done by qualified people.

Speaker 6 (01:04:13):
I don't even know how you do that.

Speaker 2 (01:04:14):
I mean, right now, people that pay for insurance, people
that work and have coverage through work or go through
the exchange. Let me tell you, they're limited to about
thirty days of in house treatment for alcoholism, for being
a nut, for depression. They're limited to about thirty days.
Now we're talking. Those are people that pay for insurance.

(01:04:34):
So how do we open up these facilities where we
put people? How do you fix the guy walking around
on callfax holding the sign upside down that is ineligible ineligible?

Speaker 6 (01:04:46):
The hell word am I looking for? You can't read
the damn.

Speaker 2 (01:04:49):
Eligible thank you, and it doesn't mean anything, and you
can just tell his eyes are whacked out, he's sleeping
while he's walking. How do you fix that person in
thirty days?

Speaker 3 (01:04:59):
I don't know.

Speaker 7 (01:05:00):
Well, you can't fix that in thirty days. I know
enough to tell you that. But people like that, some
of them can't be fixed. And those who can't be
fixed just need to be maintained in an institution that
will take care of their basic needs, you know, until
they die under humane circumstances.

Speaker 6 (01:05:15):
All right, and you're going to be upright after this.

Speaker 2 (01:05:17):
She has a question on a loan, and I just
when I get into stuff like that. People have got
to see the crime, they've got to see the homelessness.
And we all live here, for my goodness. When we
moved here in the nineties, Susanna and I moved here,
I think ninety one, late ninety one, maybe ninety two,
I don't remember. And Denver was so different now. Maybe

(01:05:39):
I had a different perception back then because I'm in
my very early twenties. Stapleton was open to tell you
how long ago that seems. But I remember going downtown.
We never thought twice about getting stabbed, not once. In fact,
I don't even think. I think if we look back
stabbings in Denver Metro in the early nineties, I don't

(01:06:02):
even know if you'd find that many. I mean, now
every weekend someone's getting stabbed. I mean it's or or
multiple people are. We've got to do something for the values,
for our children, for everything. It doesn't have to be
a political war right versus left. I mean, you would
say crime is the one thing everybody should be able
to agree on, But for the life of me, it's not.

(01:06:24):
I don't know why anybody, why anybody in their right
mind would go, know, we want crime. If you go
out and beat people up and stab them, we're gonna
go ahead and release them with zero bail.

Speaker 6 (01:06:36):
Why would you do that? Who the hell thinks that's
a good idea?

Speaker 2 (01:06:40):
Who thinks some crazy lunatic running around a park trying
to kidnap children should be released from jail? That just
happened in the last couple months. Here, my god, who
in their right mind? And you don't believe me, google it?
Ask groc ask Ai. Crazy man trying to kidnap children

(01:07:01):
in Denver released released? They just let them go. Aren't
even gonna take them to court because he's nuts.

Speaker 6 (01:07:08):
Hold tight, Go with a sure.

Speaker 13 (01:07:13):
Thing Denver's best roofer excel roofing dot com.

Speaker 17 (01:07:16):

Speaker 13 (01:07:22):
Time for an insurance check up, free, no obligation comparison
of insurance companies.

Speaker 17 (01:07:30):
Find out now three O three seven to seven to
one help.

Speaker 13 (01:07:33):
You'll think you're his only customer when you choose Frank
durand the real estate man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two.

Speaker 2 (01:07:44):
All right, three O.

Speaker 6 (01:07:45):
Three seven one three eight two five five.

Speaker 2 (01:07:47):
Jokiana was bringing up some interesting I might touch base
on next hour. If you're paying people by a ten
ninety nine, you'd better make sure that they're an independent contractor.
People get burned on that all the time, big time.
They think they have an independent contractor, and they find
out the state of Colorado or whatever state deems AM

(01:08:09):
an employee. Then they can go back and get payroll taxes,
everything else. It's pretty important for people out there contractors.
But meantime, Anne, what's your question on the loan?

Speaker 9 (01:08:19):
Yes, Mark, I have it's kind of a two parts.

Speaker 5 (01:08:23):
I've got a question.

Speaker 9 (01:08:25):
I've got a nineteen I mean a twenty seventeen class
RV that I believe the Lazy Days sent over incorrect
paperwork to the to the finanswer and because they have
a different amount payoff amount from what I agreed and

(01:08:50):
signed for at Lazy Days, When.

Speaker 2 (01:08:52):
Did you buy it? Anne?

Speaker 6 (01:08:55):
Well, I'm sorry, when did you buy it?

Speaker 2 (01:08:56):
I mean, this problem, on the face of it sounds
very easy because all we're talking about is math. So
I mean, the math adds up or it doesn't. Unlike
some people, math doesn't lie. I just think it's a
very straight up concept. So how much did you purchase
it for? Or you know, round it off?

Speaker 9 (01:09:15):
So purchaship for eighty thousand.

Speaker 2 (01:09:21):
That's fine. Eighty thousand was sales tax included on that?
Was it wrapped up in the loan?

Speaker 11 (01:09:27):
Yes?

Speaker 2 (01:09:27):
And then on top of that, did they talk you
in to any mop and glow like tire protection or
windshield protection or aftermarket warranties or service contracts or any
mop and glow?

Speaker 12 (01:09:41):
Right?

Speaker 2 (01:09:41):
So what did that bring you to where you're saying
that was still the eighty thousand.

Speaker 9 (01:09:49):
That wasn't rolled into the initial eighty thousand.

Speaker 6 (01:09:53):
So you paid cash for that stuff?

Speaker 11 (01:09:58):
No?

Speaker 9 (01:09:59):
No, but I had the trade in that they gave
me credit for, okay, and so they rolled everything into
that amount.

Speaker 2 (01:10:08):
So you've got you basically have a buyer's order or
a receipt for that matter, for eighty thousand dollars, all
said and done for this RV, right.

Speaker 9 (01:10:21):
Yes, okay, and the buyers the buyer's ordered says, seventy four.

Speaker 2 (01:10:26):
That's what I have, No, seventy four. And what is
the loan? What is the credit union or the financer? What?

Speaker 6 (01:10:34):
What is the loan amount that you have a discrepancy with?

Speaker 14 (01:10:37):
What is the loan amount? They're saying that I owe.

Speaker 9 (01:10:45):
Seventy thousand and I've been paying on it since two
thousand and.

Speaker 6 (01:10:49):
Seventeen, since twenty seventeen. Oh my god? What was the
interest rate?

Speaker 14 (01:10:58):
Seven point?

Speaker 2 (01:11:00):
Can you do this?

Speaker 6 (01:11:01):
Can you send me?

Speaker 2 (01:11:02):
Do you have a PDF of that receipt?

Speaker 11 (01:11:07):
I can take a picture of it and send it
to you.

Speaker 2 (01:11:09):
Yeah, do that.

Speaker 6 (01:11:10):
Let's do that. That'll be perfect. Send it right now.

Speaker 2 (01:11:12):
I'll look at it over break, Kelly, you will pick
up and give it to you. I want to look
at that. And also, and I know you can still
hear me, if you have the most recent statement on
the loan. That's the other piece I would love to have,
So try to get those over real quick. Even a
picture of the computer screen if you log in. Listen,

(01:11:33):
we got a lot cook and we're going to get
that attorney back up. Try to help that lady with
the fiction.

Speaker 13 (01:11:38):
Right after this, go with a sure thing Denver's Best
Roofer Excel Roofing dot com.

Speaker 6 (01:11:43):

Speaker 13 (01:11:48):
Time for an insurance check up free, no obligation comparison
of insurance companies find out now three O three seven
seven to one.

Speaker 2 (01:11:59):
Help.

Speaker 13 (01:11:59):
You'll think we are his only customer when you choose
Frank durand the real estate Man dot com to list
your home with Remax Alliance three oh three nine two
zero sixteen twenty two.

Speaker 2 (01:12:14):
Ripped off news You need advice who you don't have?

Speaker 9 (01:12:21):
Come?

Speaker 17 (01:12:22):
Run in just as fast as we can.

Speaker 2 (01:12:25):
Show Shooter's gonna help coming man.

Speaker 6 (01:12:29):
This is the Troubleshooter Show.

Speaker 2 (01:12:31):
No Tom Martinez, welcome, Welcome my friends to the only
show if it's kind. We're here to solve problems, answer questions,
take complaints, make your life. Say it with me just
a little bit better. You've been ripped off. We want
to help. In fact, we've been doing this so long.
Uh it's over three hundred million dollars in cash, merchandise, exchanges,
refunds all directly do and I mean it directly due

(01:12:55):
to this show.

Speaker 6 (01:12:55):
And we don't charge a dime.

Speaker 2 (01:12:57):
You know what if we got an if we got
a quarter for every dollar we recovered out of three
hundred million dollars, that'd be a lot of million dollars.
Maybe we should start charging a quarter. Now we can't
do that.

Speaker 6 (01:13:10):
I wonder if there is anything else here.

Speaker 2 (01:13:12):
We always say the only show of it's kind, there's
other financial shows to me Tree In fact, the one
guy I like him.

Speaker 6 (01:13:19):
He's the guy that says don't use credit cards.

Speaker 2 (01:13:21):
Blah blah blah. What's his name?

Speaker 3 (01:13:22):
Oh, he's really famous.

Speaker 2 (01:13:24):
I know you're dragging. Who is it? I know you'll know.
Who's the guy that says you shouldn't have credit cards?
Pay everything off?

Speaker 3 (01:13:30):
Oh? Ramsey?

Speaker 2 (01:13:31):
Yeah, Dave ram very smart man. I like Dave Ramsey.
In fact, I see him on Fox News a lot
for whatever expertise on lending. Now I do disagree with him,
and I'm getting a little off based on credit cards.
I use credit cards for multiple reasons. Number one security,
I just don't write checks. I know Dmitri, my god,
if he gets his haircut Dragon, I'm not kidding you.

(01:13:54):
He has sat right here next to me and proved me.
I said, there's no way, no one does that. And
you pulled out a check made out to his barber
for like twenty five dollars.

Speaker 3 (01:14:04):
Jim and Dock are the only people I know the
wright checks.

Speaker 7 (01:14:07):
Well, I'm shocked, Doc and write in my defense it
was forty dollars including the tip.

Speaker 3 (01:14:11):
It was a fifteen dollar tip on a twenty five
dollars haircut.

Speaker 6 (01:14:14):
Real quick?

Speaker 2 (01:14:15):
Is he the owner too?

Speaker 3 (01:14:16):
No? No, she she works there.

Speaker 2 (01:14:18):
She works there. If it was the owner, I've had
this argument with people before. If you get your haircut
or a hairdo, if you're a woman or whatever, the
colored or whatever.

Speaker 3 (01:14:30):
I don't know what they do.

Speaker 6 (01:14:31):
Yeah, I mean who does.

Speaker 2 (01:14:32):
It just shows up on the bill and I accept
it for some reason. But if they own the establishment,
the owner, do you tip the owner? Like if a
plumber comes out and he's like a one man show,
not like a big company, and does a good job
in the bills.

Speaker 6 (01:14:49):
Three hundred dollars, do you pay him? Do you tip him?

Speaker 3 (01:14:53):
Yeah? I always do you absolutely? I always do.

Speaker 7 (01:14:56):
And if I were the owner of the barber shop
and somebody tipped me, I can't imagine being offended by that.

Speaker 2 (01:15:01):
I wouldn't be offended me. I generally don't tip owners. Uh.

Speaker 7 (01:15:06):
I know it's customary for some reason not to tip owners,
but I don't know the origin of that custom.

Speaker 2 (01:15:11):
I don't. I call it the mark major custom. I
don't tip owners. I mean, I, well, okay, wait, and
I'm the cheap one. I'd like to think I don't.
But I'll tell you what, when it comes to tipping,
we have all fallen into this. Now, this guilt trip
that's absurd. I find myself giving a barista who poured
a cup of coffee, didn't even make didn't even have

(01:15:33):
to write my name on the cup. Because I don't
order those fru freu things. I get the tallest, blackest,
darkest roast they have. That's what I get, and they
turn around, they put it in the cup they handed
to me. Then it wants fifteen, twenty or twenty five percent,
and I'll be damned.

Speaker 6 (01:15:51):
I always feel guilted. I do do you tip in that?

Speaker 7 (01:15:54):
I always tip at Starbucks, and it's not because I
feel guilty I just kind of feel like giving her
an extra buck. I mean, they usually do a great job,
and I mean it doesn't cost much. And if I
can contribute to their well being and their happiness for
only a buck, that's an awesome deal for me.

Speaker 2 (01:16:09):
All Right, we had a caller and call in. I'm
going to go back to her real quick. But Kelly,
did she send over that information? Because there's not much
I'm going to be able to do till we can
look at it. But Ann called in, and here's the
bottom line. Back in twenty seventeen, she bought a new
class CRV. It sounds like a really nice unit for
around eighty thousand. She's been paying on it now for

(01:16:32):
five six, seven, eight years, eight years and still owes
seventy four thousand dollars on it, which seems impossible at
a seven percent interest rate. So math is going to
solve what this question is. Kelly, did she send that
stuff over? I think Kelly's talking to her now, So
we're going to get that information and we're going to
crunch the numbers. Meanwhile, Michelle's got a problem with a mover. Michelle,

(01:16:59):
what's going on with you?

Speaker 6 (01:17:04):
Michelle? Yes, what's going on what's the issue with the mover?

Speaker 12 (01:17:11):
Okay, So I'm coming from San Diego to Denver. So
before I came out there, I had the movers where
they put our stuff in storage. So we were able
to call the same movers and they gave it a
decent rate and they said they would do it.

Speaker 2 (01:17:26):
You know.

Speaker 12 (01:17:27):
Then the movers get out here saying that, you know,
the truck is too small. We got to pay more
money now.

Speaker 2 (01:17:33):
Yeah, they gave you the runner around, the Oki dough, yeah.

Speaker 14 (01:17:36):
Yeah, the Hockey dough.

Speaker 12 (01:17:38):
So now for them to move ourself, they want to
extra four thousand dollars.

Speaker 2 (01:17:42):
Yeah, and they got you. They got you where you
don't want to be gotten. And I mean, what's the contract?
What's the name of the movers? Where's your stuff? Now?
Do you know the answers to any of these things?

Speaker 12 (01:17:53):
Okay, so our stuff is in San Diego, a Q smart.
So the name of the movie Best Movers?

Speaker 2 (01:18:01):
What what is it called? Best Movers? Boy, you're coming
in and out?

Speaker 12 (01:18:10):
Okay, can you hear me now?

Speaker 2 (01:18:11):
I can hear you now?

Speaker 12 (01:18:13):
Okay, Mover's best.

Speaker 2 (01:18:15):
Mover's best. Yeah, that's the name of the company. And
they're out of San Diego, and I assume you do.
You have their telephone.

Speaker 12 (01:18:25):
Number, tee number the best movers.

Speaker 2 (01:18:35):
Well, hold on, hold on, Michelle, let me ask you
a real based question.

Speaker 6 (01:18:39):
You thought the move was going to cost?

Speaker 2 (01:18:41):
How much?

Speaker 6 (01:18:43):
Twelve eleven eleven thousand?

Speaker 15 (01:18:47):
Yes?

Speaker 6 (01:18:47):
Did that include the storage?

Speaker 12 (01:18:51):
No real way, paper, I see it. They just come
in here and take it stuff out of storage and
put it on the truck.

Speaker 6 (01:18:55):
And then bring it to you. Right, and that's supposed
to be.

Speaker 2 (01:19:00):
So they went to the original location in California, right, yep,
and they packed it up and it was going to
be eleven thousand.

Speaker 12 (01:19:12):
Go ahead, Hey, where are you packed everything? Everything?

Speaker 2 (01:19:14):
Okay, I get it.

Speaker 12 (01:19:15):
All they have to do is just load up and
then unload when they get we get to Denver.

Speaker 6 (01:19:20):
Here's what I'm trying to ask, Michelle.

Speaker 2 (01:19:21):
The contract basically said they're going to pick up the boxes,
deliver it to a storage facility, go back, get it
from the storage facility, and bring it to wherever you're moving.

Speaker 12 (01:19:34):
No, the contract is saying that they're going to pick
everything up and then they're going to put it on
the truck, and everything's scanned them by October to third.

Speaker 6 (01:19:42):
So what does this have to do. Explain the storage
part of this to.

Speaker 12 (01:19:46):
Me, all right. So the issue is they get out here,
they look at store, they say, oh no, this truck
is too small. They need a bigger truck. So wait
a minute, you have to move stuff in here. So
you know what we have in store. So now they
want extra four thousand dollars.

Speaker 2 (01:20:01):
They won an extra four thousand because they're saying the
stuff that they dropped off in storage in a truck
will not fit in the truck to pick it up
from storage exactly. Well that makes almost zero sense. I mean, really,
that makes zero sense. But I'm still confused on one thing.

(01:20:23):
Where is the storage facility?

Speaker 4 (01:20:27):
Okay?

Speaker 12 (01:20:27):
The facility that we have is in California, is in
San Diego.

Speaker 2 (01:20:32):
Okay, so they picked it up and brought it to
that facility. Where are you now?

Speaker 12 (01:20:39):
Right now, I'm at the facility we get stuff out
of storage.

Speaker 2 (01:20:42):
No, I'm saying, where do you want this stuff moved
to into Denver? So when you first signed up with
this mover, they knew they were going to be dropping
the boxes off somewhere in California, then picking them up
at a later time and bringing them to Denver. They
knew all that, and that was supposed to be eleven

(01:21:05):
thousand dollars.

Speaker 12 (01:21:09):
Oh, I see that you're confused up. Okay, so we
have okay, start back. So the movers moved everything to storage. Okay, yep.
Now they're supposed to be coming back taking everything out
of storage, putting it on the truck, and taking it
to Denver. So everything's already pe packed and everything. All
they got to do is load up and then unload
when it gets to Denver. Okay, no facility waiting, you

(01:21:33):
know where it.

Speaker 15 (01:21:33):
Was waiting for them to get it.

Speaker 12 (01:21:34):
No, we're right here, so was Michelle.

Speaker 2 (01:21:38):
Michelle, I'm not asking the question right. I'm going to
take blame for this. Here's what I'm really trying to
figure out. When you first met these people, you were
in a house or an apartment, and you needed furniture
moved and boxes moved that you already packed, right, And

(01:22:00):
part of the agreement was they were going to pick
them up at Location A and move them to Location
B into storage. Then they were going to come back
to Location B, the storage facility, and move them to Denver,
which we'll call Location C. That was supposed to be
eleven thousand dollars for the two and I want to

(01:22:23):
emphasize two moves. Am I not saying this right? And
and I'm being dead serious, Dmitri, please give it a shot.

Speaker 6 (01:22:38):
Maybe I'm not seriously.

Speaker 7 (01:22:40):
I'm afraid to Mark. I think you've been following this
to a much better extent than I've been able to.
I'm really not sure what's going on.

Speaker 6 (01:22:47):
So Dragon, you're good at this. Sounds like you explained
it pretty well.

Speaker 16 (01:22:51):
I'm just trying to make sure if that's the story
that she believes she was told.

Speaker 2 (01:22:54):
Yeah, that's what I'm That's what I'm trying to get to, Michelle.
Did the movers know everything was going to go to
storage and get unloaded, then it was going to go
back and do a truck and moved again to Denver.
Did they know that or did they think everything was
going to go from wherever in California directly to Denver
without any storage involved.

Speaker 12 (01:23:18):
Okay, so when the movers Indisty came to the house,
we put everything in storage that was in April. Then
we made the phone call who they didn't come.

Speaker 15 (01:23:30):
Get your stuff?

Speaker 7 (01:23:31):
Fu?

Speaker 6 (01:23:31):
Did those movers put it into that storage or did
you already put it in there.

Speaker 12 (01:23:37):
Oh no, no, they put they put the stuff in
the storage.

Speaker 2 (01:23:40):
Okay in April, so they knew everything was going we
have to do.

Speaker 12 (01:23:44):
Just come and take everything out without the traffic.

Speaker 15 (01:23:46):
Go to Denver.

Speaker 2 (01:23:46):
All right, hold on, hold on, let's let's take a break.
I'm going to ask her some questions offline and make
this a little easier. Three oh three seven one three
eight two five five. And we're going to have Gay
Gabrielle back up too. She's got evicted and we got
some information on that. We're still trying to get Brad O'Brien.
Oh you did get Brad.

Speaker 6 (01:24:06):
On correct, he's free. Oh cool. So we have our
attorney on.

Speaker 2 (01:24:10):
And do we know if Suzanne is working on that
other piece to that puzzle? Did she say anything?

Speaker 3 (01:24:17):
I emailed Suzanna at your request. Haven't heard back.

Speaker 2 (01:24:19):
Yet, Suzanne, give him an update. Place.

Speaker 6 (01:24:21):
Everybody hold tight. I'm telling you we've got a lot
coming up.

Speaker 13 (01:24:29):
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Speaker 2 (01:25:03):
All right three O three seven one three eight two
five five three oh three.

Speaker 6 (01:25:07):
Martine, I'm gonna dig back into this.

Speaker 2 (01:25:09):
Uh. We've got a couple of things here, so, uh, Gabrielle,
We're gonna get back to your problem, which I'll recap.

Speaker 6 (01:25:16):
But it's crazy.

Speaker 2 (01:25:17):
She's getting evicted her boyfriend or ex boyfriend, I'm not
sure where that is, but basically had himself, according to her,
barricaded into their house and the police had to come out.
Swat came out, basically kicked down the doors, uh and
just did all kinds of damage to this rental that

(01:25:37):
she and that she's an Apparently he's not on the lease.
He had a restraining warn against him. Now the landlord's
trying to kick him out, and there's a lot of uh,
there's a lot of rules or a lot of laws
in Colorado when it comes to victims of domestic violence.
So we've got some more information on that, and I'm
going to bring Brad O'Brien up on that as well.

(01:25:58):
He's looked over that stuff. But I'm gonna I got
to finish up very quickly, Brad. I know you're on there.
Let me do this real quick, and I've got time
for this other deal. But Michelle, you talked to Dragon
off air, and now I understand, so let me get
all the listeners up. You basically had two contracts. It
wasn't one contract for eleven thousand to move your stuff

(01:26:21):
from your house to storage than storage to your new house.
You had one contract which they fulfilled and you paid
for to move it into storage. Right, yes, yeah, Now
they originally quoted how much money to bring it from
storage to Denver, and now they want four thousand dollars

(01:26:45):
more because they're saying they need a bigger truck. Yes,
but you haven't paid any of that money to them, right, No,
I would find a different move. Well, okay, if are
they willing to give you the two percent back? Now, well,

(01:27:08):
I wouldn't mind having Deputy doc or Demetri or someone
calling over there to get the two percent. But if
they want to charge you more for something you pretty
much haven't paid for yet.

Speaker 6 (01:27:20):
I mean that's that.

Speaker 2 (01:27:22):
I mean they don't want the job for the price
they said, and we could look at the contract, but
I would assume by looking at a million moving contracts
over time.

Speaker 6 (01:27:32):
But I'm happy to look at it. I'm not kidding you.

Speaker 2 (01:27:35):
I'd be happy to look at it if you have
it in a PDF form and I'll tell you if
they haven't out or not. But they're probably able to
change your mind and charge you more, So why not
just get quotes from different movers?

Speaker 12 (01:27:50):
Okay, I said, this just happened.

Speaker 15 (01:27:52):
I just called you.

Speaker 12 (01:27:53):
Okay, I appreciate it.

Speaker 2 (01:27:54):
Okay, Well hold on, Michelle, can I want to say
one more thing. Okay, Okay, you send me that contract.
I will see if they do have an out. So
please do that. I promise you I'll do that. I'll
have an attorney look at it. But the second thing
I want to mention, that's a long move. Eleven thousand.
Let's say all the quotes you get are whatever eleven

(01:28:15):
to fifteen thousand. Let's say those are from valid movers.
How much would it cost to replace all your stuff?
I mean, is it possibly it's cheaper to sell it.
You take this stuff that means everything to you, take
the photo albums. But when we're talking about couches and stuff,
I don't even want the answer from you. I just
want you, guys to think whether it might be a

(01:28:38):
good idea just to sell the stuff and buy new stuff.
But I promise you if you send me that agreement,
that estimate that you have with them, I promise I'll
have an attorney look at it and we'll let you
know if they're allowed to change the price, and if not,
we'll try to hold their feet to the fire. And
if you want us to call over and try to
get that two percent back, tell Kelly and she picks

(01:29:00):
up and I'll put a deputy on it. I do
want to help you now, Brad O'Brien. Hey, Brad, I
appreciate you coming on.

Speaker 6 (01:29:07):
How are you?

Speaker 1 (01:29:11):
Hey?

Speaker 17 (01:29:11):
Brad? Oh?

Speaker 2 (01:29:12):
I hit the wrong line? Hold on?

Speaker 6 (01:29:13):
I'm sorry, Hey Brad. How are you doing?

Speaker 2 (01:29:14):
Man? Now? I'm getting a complex? Hey, Brad, are you there?
What is Brad on? Brad's on seven? These things are
all reversed on the screen. Kelly, Hey, Brad are you there?

Speaker 6 (01:29:31):
Brad?

Speaker 11 (01:29:32):
Yes, I'm here.

Speaker 2 (01:29:33):
Okay, Brad, Hey man, I was getting a complex there.

Speaker 6 (01:29:37):
Hey Brad, let me ask you something.

Speaker 2 (01:29:38):
Did you get the things we sent over for you
that have to do with Gabrielle.

Speaker 11 (01:29:45):
I saw that came in maving that chance to look
at it.

Speaker 2 (01:29:47):
Let's do this. Then you really need to eyeball those
I don't want to put you on the spot because
there's nothing quite normal about this. But basically the question
is her landlord is trying to kick her out because
someone that she had a restraining order against that I

(01:30:08):
assume had to do with domestic violence. That's what she's saying.
Basically barcaded, barricaded himself in her house and Swatt was
called and came out and had to bust down the
door and all this other stuff. Now the landlord is
wanting to evict her based upon the property damage. So

(01:30:29):
if you look at the email, you'll see the actual
eviction order in what it says, and you'll also see
some other information. So why don't you look at that
and tell Kelly Brad, Kelly pick up soon as you're
done talking to Michelle, But tell Kelly if you want
us to call you back in a little bit, how
you want to handle it three oh three, seven to

(01:30:50):
one three talk.

Speaker 13 (01:30:56):
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Speaker 17 (01:31:00):

Speaker 13 (01:31:05):
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Speaker 2 (01:31:27):
All right, three o three seven one three eight two
five five. We've got so much in the hopper my
brain spinning. Here's the bottom line, though, we're gonna have
Brad O'Brien uh is gonna come up. I wanted to
give him fifteen minutes twenty minutes to really look at
what's going on with this case about the woman getting evicted.

Speaker 6 (01:31:45):
Who possibly could use.

Speaker 2 (01:31:50):
The fact that she had a restraining order against this
person at the time of the eviction. Anyhow, I'm not
gonna recap until we get them back on. In the meantime,
I'm going to go to Amy, she's got a question.
It looks like your parents passed away. Amy, I'm not
sure what is your question.

Speaker 10 (01:32:11):
Hi, I'm having.

Speaker 4 (01:32:13):
An issue with the bank. We had gone in to
make my husband the beneficiary because I was the power
of attorney. Well, when both my parents died, I thought
everything was taken care of at the bank, and we
had one account with just my mom. That one was
taken care of. The second one was a joint account

(01:32:34):
for both my parents, and they locked that down because
they said my husband was never put on as a beneficiary.
And now because they're both dead, I have no access
to anything.

Speaker 6 (01:32:47):
Have you opened Is there a probate openeror no?

Speaker 2 (01:32:51):
No, there's something called a small estate AFFI David, And
really that's exactly what this is.

Speaker 6 (01:32:59):
Me made for. How much cash are we talking?

Speaker 4 (01:33:04):
It's like around five hundred dollars.

Speaker 2 (01:33:06):
Oh, that's yeah, that's fine. I think I think last
year is why I'd have to look it up. But
it's like eighty thousand or something. So in the state
of Colorado, it could be a car, it could be
almost anything but real property. If it's actual real property
like a house or a building, or even just land,
you cannot use this, and I'm saying this for other
people listening, But the small estate affidavit basically does this.

(01:33:30):
You fill it out when there is no probate open,
and you bring it to the bank and you should
get the five hundred dollars. I mean, it's pretty much
it's pretty much like that, long as there's no other beneficiary.

Speaker 6 (01:33:43):
Listed, is there no, Yeah, I'm an only child.

Speaker 2 (01:33:46):
That's probably all you have. What I don't understand is
why wouldn't the bank just tell you this, although it's
really not.

Speaker 6 (01:33:52):
Their place to tell you this, that's probably why.

Speaker 2 (01:33:55):
Yep.

Speaker 4 (01:33:56):
Now I did find this out from calling the county.
But I'm looking at the form and is there someone
that could help me fill out the form or is
it just pretty much well.

Speaker 2 (01:34:06):
An attorney. An attorney would cost you a fortune. But
give me an idea of what's on the form that
you need help with.

Speaker 4 (01:34:13):
Bosa's name of successor and property description and amount? Would
that just be the bank account?

Speaker 2 (01:34:19):
Yeah? Well no, you'd be the successor who's getting the money, you, right,
not your husband. I mean it would be you technically, Yeah,
so it would be you. And once again, this isn't
legal advice. I'm not an attorney. This is from taking
questions for years and years on the air, But the
bottom line is yes, so what was the other question?
The amount or the property would be five hundred dollars cash, okay,

(01:34:43):
and then what else?

Speaker 4 (01:34:47):
I'm sorry, I'm meeting.

Speaker 6 (01:34:49):
Yeah, I don't mind. Here's the other thing you can.

Speaker 2 (01:34:51):
We've got help at troubleshooter dot com if you have
some questions like that. Once again, it's not going to
be legal advice. I want everybody to understand that, but
it'll be practical advice if we give you advice, if
we understand what the answer is makes sense to you.

Speaker 4 (01:35:07):
Yeah, it does.

Speaker 2 (01:35:08):
Yeah, So feel free to do that literally Amy help
at troubleshooter dot com and just say hey, I was
on the air today with the small claims affidavit and
I've got some questions here. But I hope people out
there understand that probate can't be open or else. You
really can't use it and you can't use it for
real property. But I believe it's eighty to ninety thousand
dollars for twenty twenty five is the amount?

Speaker 6 (01:35:32):
Dimitri, Did you know that?

Speaker 2 (01:35:34):
No?

Speaker 7 (01:35:34):
I never heard of that, and We've had similar calls
like this, and this is the first time I've heard
a reference to this small property affidavit.

Speaker 2 (01:35:40):
And that's exactly why this exists. Can you imagine over
five hundred dollars, seriously opening probate, hiring an attorney all
over five hundred Really, that's what this is. But that
threshold is pretty high. Like I said, it's somewhere between
eighty and ninety thousand dollars. The only thing that I

(01:36:00):
argue against with it, and it's not really an argument,
but we've had people call up where their parents had
a piece of property, like on the side of a
hill that basically is worth fifteen hundred dollars, and because
it's property indeeded, you can't use it even though the
value of the property is peanuts. So that is kind

(01:36:24):
of the drawback to it. By the way, we do
have Jordan Keano with us as well. Hey, Jordan, my Money,
Myway dot Com. I was talking to your dad the
first hour, and we've got this movie event coming up
and I can't wait for it. I've been to a
couple of them with you. Actually, I've been a probably
three or four with you. If you have not seen
the Baby Boomer Dilemma. I want you to google it

(01:36:46):
right now. It's going to be at the AMC twenty
four in Highlands r Asche Listen once again, The Baby
Boomer Dilemma. It's going to be on the fourteenth of
October this month. It's going to be at seven pm,
one hundred percent free, including con sessions with these guys.
Suzanne and I are going to go. I'm trying to
get to Metri to go. But here's the bottom line.
It's a real movie. It's like a Hollywood based movie.

(01:37:10):
And you can see the trailer. That's why I told
you to google it. It's going to talk about the
risks of social security. It's going to talk about different
retirement products. How would you describe it in general?

Speaker 18 (01:37:21):
Yeah, I would say you hit it right on the head.
It's kind of like a documentary on the issues that
we're facing with social security and it.

Speaker 2 (01:37:28):
Goes into some it goes into some real couples that
really came across some real problems, people that lost their pension,
stuff like that.

Speaker 18 (01:37:37):
Yeah, it's real issues and it talks from real experts, PhDs,
people who created the forward k plans. It talks about
what the issues are with social Security that we're going
to be seeing in the near future and how to
avoid that. I know there's one term they say that
by twenty thirty one, they're saying that there's going to
be a third of all Social Security payments has to

(01:37:57):
be cut if we don't change anything.

Speaker 2 (01:37:59):
Can you can you imagine that some people living on
Social Security, let's face it, man, I mean, I don't
know what their quarters look like. But if you're getting
mid range social Security, if you never topped out on it,
and even if you're getting the maximum, you're only talking well,
depending on when you were born, but I mean you're
only talking like five grand a month. Can you imagine

(01:38:21):
living off that and now all of a sudden you
got to live off a two thirds d It's really scary.

Speaker 18 (01:38:27):
Absolutely, So join us to the movie.

Speaker 15 (01:38:29):
Please come.

Speaker 18 (01:38:30):
You'll enjoy it and have some great concessions on us.

Speaker 2 (01:38:32):
Yeah, yeah, my money, myway dot com. Really, if you
haven't seen it Highlands Ranch twenty four, it's simple.

Speaker 6 (01:38:38):
Just call up. You don't have to give a credit
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Just call up.

Speaker 6 (01:38:41):
Sign up.

Speaker 2 (01:38:41):
You got to have a seat. Though it's a movie theater,
there's only x amount of seats, My Money, Myway dot
com Jordan hank Type. We'll talk about that and a
few other things after this. Now listen, I got some
lines open. Three oh three seven one three eight two
five five. I want to hear from you if you've
been thinking about calling now, said per fit time. You
got a bad landlord, you got a bad contractor, bad

(01:39:04):
cement guy, bad barber, a bad barber, and I think
Dmitri could use help there.

Speaker 13 (01:39:15):
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than time for an insurance check up free no obligation
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(01:39:36):
only customer when you choose Frank durand the real estate
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Speaker 1 (01:39:40):
Home with Remax Alliance.

Speaker 13 (01:39:42):
Three oh three nine two zero sixteen twenty two.

Speaker 2 (01:39:50):
All right, three oh three seven one three a two
five five three oh three Martino, We've got a few
minutes left here. By the way, I do want to
hear from you three oh three seven one three two
five y five you've been ripped off or taken advantage of.
I was talking to Dimitri, we Susanna and I went
to what's it called again? Mount what kill Him?

Speaker 6 (01:40:09):
And Jarro not what Monikaia.

Speaker 2 (01:40:11):
Yeah, it's on the Big Island of Hawaiian. We did
this stargazing, which I've never really done. I've never been
into astronomy. It's fascinating though. The visuals up there are
like nothing I ever seen. But this guy had this
crazy telescope and the telescope took him about fifteen minutes
to set up. Then he opened an app on his
phone and once you set it up and point it

(01:40:34):
at something it knows or recognizes a point of reference.
Then you can say okay, Milky Way, and then the
camera automatically moves itself and goes to the Milky Way.
And it's got multiple lenses, so it's taking pictures like
all the time. And then with the software, it basically
goes up to Ai and the cloud and glues everything
together and then you get this photo back that looks

(01:40:56):
like something from the Hubble telescope.

Speaker 6 (01:40:59):
I mean, it's a amazing, amazing. So we just were
like dad, it's crazy.

Speaker 2 (01:41:05):
So we started talking about it, and then somebody on
our YouTube channel said, oh yeah, I love stargazing and
I bought this, and it's called the Dwarf three. In fact,
it was Tim on YouTube and tell me that doesn't
look cool as hell. So if you google the Dwarf three,
and no, this isn't a commercial. I'm just killing time
because we're so close to the end of this hour.
But if you've never got into stargazing, this seems like

(01:41:27):
five or six hundred bucks. The other thing it does
unlike any other telescope. Remember, it's all digital. There's not
even an eyehole. It sounds weird, but there's not view
finder a view finder. See, I've got a whole different
language in eye hole. Yes, an eyehole. You didn't have
to blink that out.

Speaker 3 (01:41:44):
Can you say that on the radio?

Speaker 2 (01:41:45):
Can you say eye hoole? So it doesn't even have that.
Everything literally is on your TV or app or whatever
computer screen. But you can aim it at a bird
or wildlife like a deer, and zoom in like incredible
amount I mean incredible amounts. I remember, this thing's made
for gazing at stars, so you can actually put it

(01:42:06):
on a bird in zoom in to where that bird's
like right in your face, even though it's one hundred
yards away, And because of the multiple wide angle and
zoom lenses, it kind of remember it's looking at it
through all these different lenses. Then when the bird takes off,
it literally follows it, almost like a drone would follow
a car or something. And you see the camera moving

(01:42:27):
and you can have this awesome video of this bird
or this deer or whatever that the camera's following. It's
quite remarkable. I never thought I'd get into a hobby
of spargazing or bird watching. Silence.

Speaker 6 (01:42:46):
I was waiting. I was waiting.

Speaker 3 (01:42:48):
See there's no response to that.

Speaker 2 (01:42:52):
Yeah, I know. So do you have anything you enjoy
like that?

Speaker 7 (01:42:56):
No, Mark, But I thought you bought it because here's
what I expected you to say. You got the camera
that follows the subjects because you were right across the
bay from a nude beach.

Speaker 2 (01:43:05):
Oh yeah, yeah, that's what I was Wait. Yeah, yeah,
you zoom in on the nude beach. No, we hadn't
delivered to our house when we got home. It's not
that big. You're giving me bad ideas. Bad, bad Dmitri, Oh,
bad Dmitri all right, folks, three oh three seven one,
three eight two five five listen coming up next hour.

(01:43:27):
We're gonna get Brad O'Brien back on this. Poor woman
gets kicked out. Her side of the story. She gets
kicked out of her apartment or I'm sorry, her house.
She's got an eviction notice or attorney's got the eviction notice.

Speaker 6 (01:43:40):
She does seem to have a defense.

Speaker 2 (01:43:42):
The defense would be, uh, she her boyfriend was under
a restraining order for I assumed domestic violence. He really
is the one that destroyed the house. Colorado has some
certain laws where that could be a good defense to
the eviction.

Speaker 6 (01:43:56):
But we're going to dig into that much more.

Speaker 2 (01:43:58):
Three oh three seven one three two five five three
zero three Martino, get your calls in now.

Speaker 13 (01:44:12):
Go with a sure thing Denver's Best roofer Excel Roofing
dot com.

Speaker 2 (01:44:16):
You don't pay a.

Speaker 17 (01:44:17):
Cent until you're content.

Speaker 13 (01:44:20):
Leave time for an insurance check up free, no obligation.
In comparison, call Compass insurance paying too much your coverage
at dozens of insurance companies. Find out now three oh
three seven seven one help. You'll think you're his only
customer when you choose Frank durand the real estate man
dot Com to list your home with Remax Alliance three

Speaker 6 (01:44:47):
Rip You need advice.

Speaker 3 (01:44:52):
So you don't have the.

Speaker 2 (01:44:55):
Runous as can shoot us gonna come.

Speaker 6 (01:45:01):
Man, this is the Troubleshooter Show.

Speaker 2 (01:45:05):
No Tom Martinez, welcome my friends to the only show
of it's kind. We're here to solve problems, answer questions,
take complaints. You got anything going on in your life
where you need some help. Maybe you need to recoup
money bad contractor showed up, did a horrible job, or
maybe they showed up, took money down, didn't do a
damn thing. That's why this show was invented and we

(01:45:27):
are here to help. In fact, to the tune of
over three hundred million dollars and exchanges, refunds, cash, merchandise services.
You get the idea over a forty five plus year period,
we're here to stay bad guys. You've been ripped off.
You're gonna have a sheriff out there now. I want

(01:45:48):
to talk about a few different things really really quick,
and I promise I'll get right to the phones. Where
are we at, Kelly with Brad O'Brien, You want to
see what time we can get him on, because I.

Speaker 6 (01:46:02):
Just have him right now.

Speaker 8 (01:46:03):
He doesn't have a lot of time, so I'm going
to try to get Gabrielle back up.

Speaker 6 (01:46:06):
Oh, get her on. Let me talk to him real quick.
What numbers?

Speaker 2 (01:46:09):
He on?

Speaker 11 (01:46:09):
Six?

Speaker 2 (01:46:09):
Seven? Well, then he's on seven.

Speaker 6 (01:46:11):
Hey, Brad, how are you?

Speaker 11 (01:46:12):
Man?

Speaker 2 (01:46:14):
Hey, I really appreciate you looking at that. So just
a really quick recap. She calls up and this woman says, hey,
I'm getting an eviction notice.

Speaker 6 (01:46:23):
I sent you that.

Speaker 2 (01:46:24):
It looks like they're doing an eviction because of property damage,
and there's other stuff i'll let you get into. But
she did some research on her own and because she
had a restraining order against somebody that apparently, according to her,
barricaded themselves in her house. The SWAT team came, which

(01:46:46):
sounds incredible, and basically I think the neighbor called because
shots fired. The cops show up, swat comes up, he
doesn't open the doors to the house. She has a
restraining order against him. He got into our house. They
kick down the doors, caused all this damage, and now
the landlord is kicking her out. My understanding is when

(01:47:07):
it comes to domestic violence that there is some kind
of defense out there. You've read through a lot of
what I sent over. Kelly's getting her on right now
if you have questions for her. But looking at everything
I sent you, what is your outlook here?

Speaker 11 (01:47:25):
Well, property damage is normally is normally a reason for
a landlord to declare a breach of the lease and
to avct someone. But that's not what they're doing here.
They're using a special statute called the substantial violation statute
in order to evict even quicker on just a three
day notice. And that substantial violation statue has to do with,

(01:47:47):
you know, putting something in the premises or a neighbor
at personal risk or property damage. And it's normally the
kind of offense that carries a jail term or struve related,
you know, a jail term of ondred and eighty days
or more. So that's what the that's what they've done here.

(01:48:10):
And I saw this the landlord's notice. It said that
basically the swat was called and some property damage resulted.
So this, this notice I don't think is good enough
because it doesn't really describe any It doesn't say that
anybody in the premises caused the damage. In fact, it

(01:48:31):
sounds like the swat team caused the damage. Yeah, and
it doesn't.

Speaker 2 (01:48:35):
Doesn't sound like.

Speaker 11 (01:48:37):
It doesn't describe any substantial violation. It's just I mean,
having the police called out is not a substantial violation
of a police Anybody can get the police called on
out on them. So it's a question of fact whether
or not a substantial violation occurred. And if they, if
the land wants to start court a court action to evict,

(01:48:58):
well then Gabrielle will have her have her day in
front of the judge and how no substantial violation occurred. Now,
there is an affirmative defense to substantial violation deviction, which
is that you're the victim of the domestic violence. Sounds
like she might be. And the fact that this guy
with a training order broke in and caused all this

(01:49:19):
sounds like the kind of situation that this defense applies to.
So she cannot be evicted for substantial violation when she's
the victim.

Speaker 2 (01:49:26):
So she's going to end up in what she needs
to do. And I have her up now. In fact, Gabrielle,
you're up and listening and on the air, So she
is going to have to show up to that hearing
and basically just plead her case no matter what right
I mean, she can't just not do anything.

Speaker 11 (01:49:45):
Well, I don't think a court case has even been
started yet. They have to wait until the three days
are up, and day one is today, okay, and so
they'd have to wait until i'll be Monday to even
start the court action. But it you know, she may
want to head this off by contacting of the s now.

Speaker 2 (01:50:01):
This is same, you know now I wanted to. I
want it because you're listening. First of all, I'm going
to let you ask any questions to brad into second Gabrielle.
But I gotta I gotta bring something else into this
because when there is a court date and she shows up,
that's where she's going to have the opportunity to use
this defense of domestic violence. And she had a You

(01:50:25):
did have a restraining order on that person, right, Yes,
what I'm not understanding by looking at the charges though,
it looks like you were detained first even before that
person on a weapons charge of some sort.

Speaker 11 (01:50:43):
Oh no, No, So.

Speaker 14 (01:50:46):
What happened was is I didn't even know that. I
guess you could say he retaliated another day and said
that I put my hands on him. But I didn't
and I never had got a court day.

Speaker 2 (01:50:57):
I never wait wait, wait.

Speaker 6 (01:51:00):
Am I crazy? Or are you not out on bond
right now?

Speaker 14 (01:51:05):
I mean I am.

Speaker 2 (01:51:06):
Now, Okay, that's it. I'm not asking for guilt or innocence.
That's not my point in this. My point is for
a question for our attorney. Brad.

Speaker 6 (01:51:15):
You were talking about different reasons.

Speaker 2 (01:51:17):
Landlords can if literally she was taken from that property
by the police, whether she's guilty or not, without her
being guilty or having a court date or going through
that Yet, is that substantial enough for the judge maybe
to grant the eviction or does it have to be
done and adjudicated.

Speaker 11 (01:51:38):
No, the tenant doesn't have to be found criminally liable
in court for this to apply. The landlord can show
that it's possible that the tenant did these things. That
does constitute a crime that could be subject in one hundred
and eighty days of jail at more. So, it doesn't
have to go through the criminal system at all.

Speaker 2 (01:51:58):
I got you. Just the accusation can be enough for
a landlord. But you are going to have your opportunity
to get in front of that judge and plead your case.
But what I don't want you thinking, Gabrielle, is you're
going to get in front of this judge and say, hey,
I'm a victim and everything you sent us on the
domestic violence because I think where the landlord is going

(01:52:19):
to argue that is it's got nothing to do with that,
you're honor. It's got to do with she the tenant,
the one on the lease, was arrested and taken to
jail and it's on some kind of felony charge and
she could be facing more than one hundred and eighty days.
That's going to be enough for the judge to agree
with them. So I just want you to have all

(01:52:40):
your ducks in the row when you basically go into court.

Speaker 6 (01:52:46):
Do you have any questions for Brad O'Brien.

Speaker 14 (01:52:48):
Now, yes, So I've sent something to Tom about the
Vala law which says, no matter what damage was done,
no matter what took place, if I'm a victim of
of of the messing violence, this this can't be possible
because I'm also on a voucher and that's why she
didn't want me to have to go through the.

Speaker 2 (01:53:11):
Yeah, let's not hold on. That was a good question, Brad,
what is your what is your blush? Your response?

Speaker 11 (01:53:17):
Okay, so far this call is not about money. Who's
going to pay for the property damage? That's a separate question.
Maybe this call is about whether she can be evicted
under this substantial violation statute. Getting arrested is not a
substantial violation of beliefs that that doesn't imply or even
suggest what the crime was. Getting arrested, having the cops

(01:53:37):
called out doesn't. She does not suggest what the crime was.
So I almost have to say that leading this defense
of that she's the victim at trial is too late.
If she gets serted the complaint, she's going to have
to file an answer in writing. That's the time when
this defense needs to be stated before the trial.

Speaker 2 (01:53:58):
So she needs to basically response and now, either in
her own words or through an attorney.

Speaker 11 (01:54:04):
Yeah, she's going to get third with the summons and complaint.
After three days, it starts in a court reviction action
and then she'll have like a week to fill an
answer and then answer ought to say, I'm not liable.
I'm not You can't evict me because I'm a victim
and the statue protects me. Okay, Scheduled like a.

Speaker 2 (01:54:24):
Week later and then you'll have the hearing and show
up and then basically you'll plead your case.

Speaker 14 (01:54:30):
So I wouldn't be able to take that vowel paper
that I have to intacized to the office.

Speaker 2 (01:54:35):
What do you mean to the office to what office,
to the to the landmark, to the office to sorry,
to the the leasing office.

Speaker 6 (01:54:43):
I wouldn't find a problem with that.

Speaker 2 (01:54:45):
I mean, I don't know if it's going to change
your mind, but of course there's nothing wrong with that.

Speaker 14 (01:54:51):
Because I don't know if you're ready. But it says
that all this wouldn't be able to take place because
of that situation.

Speaker 2 (01:54:58):
Well, okay, but listen, yes you can take it to
the office. Of my opinion, Brad, I want to ask
you something, though, man, so looking at that, I agree
with you one hundred percent. You're the attorney. I mean,
they really don't even talk about what the substantial violation is.
So she's going to write that answer and bring it
over to the office or whatever. I mean, let's even

(01:55:19):
forget about that part. My question though, is if there
is a court date set, and my guess is there
is going to be a court date. Let's say she
responds there's a court date, and they show up and
the landlord whoever's representing the landlord shows up with this
arrest from that night on that property of her with
a Class five felony.

Speaker 16 (01:55:41):
And no, I didn't get it.

Speaker 6 (01:55:43):
Okay, just okay, whatever it is, whatever it is.

Speaker 2 (01:55:47):
Yeah, And I understand you're frustrated, you're trying to figure
out what you're going to do.

Speaker 6 (01:55:50):
I get that.

Speaker 2 (01:55:51):
But if he shows up and shows all this took
place and she's being accused of it, what do you
think would happen at that point? Is that defense that
she's talking about still come into play.

Speaker 11 (01:56:05):
Well, some judges would not even let the case get
that far because notice this notice is insufficient because the notice,
the three day notice determinate, does not state what the
substantial violation the act was, that was the basis for eviction.
And so I don't think she has been put on
notice of what of the grounds for eviction are. So,

(01:56:26):
but then that would just mean the landlord has to
redo the three day notice, and they probably would describe
what actually happened.

Speaker 6 (01:56:32):
So let's say they redo it.

Speaker 2 (01:56:36):
Let's say they redo it to the facts that I'm
saying right now, whether their facts or not.

Speaker 6 (01:56:39):
Who cares.

Speaker 2 (01:56:40):
But let's pretend that's the story. What do you think
would happen at that point?

Speaker 11 (01:56:46):
Well, then when they're on front of the judge, the
landlord has to prove by a preponderance of the evidence
that this act occurred, which which constitutes a substantial violation
something regulated or something at crime with one hundred and
eighty dejail sentence possibil it's actually a lower standard than
the criminal standard, which is clear and convincing.

Speaker 2 (01:57:05):
So, Gabrielle, you're actually in a lot better spot than
I thought. First of all, they didn't write the notice right,
according to our attorney, and I agree just by reading it,
I don't even know what you did. I mean, basically,
they talk about the SWAT team doing something nothing that
you did. So when you respond to this notice, which

(01:57:25):
you better respond to according to Brad, you need to
respond to it. Basically, I don't even understand. How would
you word that, Brad? What would you do?

Speaker 11 (01:57:34):
Respond? Until she gets served with the complaint?

Speaker 2 (01:57:36):
Correct, after the three days and she gets served with
the actual complaint that needs an answer.

Speaker 3 (01:57:43):
Yes, says.

Speaker 11 (01:57:47):
I'm not subject to eviction because the statute protects me
and I'm a victim. That's all. You can do it
in two sentences.

Speaker 2 (01:57:56):
Yeah, that's it. So Gabrielle, when you get served, that's
what you're gonna do. Do you follow that? So the
three days basically they have to give three days notice.
So they gave you the three days notice, and they
can only do that if they the three days. Brad
is only under that substantial violation, right.

Speaker 11 (01:58:14):
Yes, normally it's a ten days if you don't pay
your rent.

Speaker 2 (01:58:17):
Yeah, So they're gonna, most likely at the end of
that three days at some point come and serve you
with the actual eviction and a coordinate. That's when you're
going to answer basically what Brad is saying. You know,
I'm a I'm a victim of domestic violence. I mean,
but make it Would you make it short and sweet
the answer, Brad, or would you get into detail or what.

Speaker 11 (01:58:39):
The answer? Firm literally has like three lines, So that's it.
You can't, I mean yeah. But also she might consider
a motion to dismiss based on the fact that the notice,
the three day notice, was insufficient, didn't describe the substantial
violation Act.

Speaker 2 (01:58:51):
But then, like you said, most likely they would just
start over. I mean she's buying time, is what that
would be? Yeah, right, Gabrielle. I know this is like
you said you had a voucher, so I assume it's
Section eight or something. So that tells me you probably
don't have money for an attorney. But if you do
have some money for an attorney. The other thing is
I would talk about you calling Brad or calling it

(01:59:12):
up an attorney that actually knows what they're doing on this.
But you know, what other questions do you have? Because
I think we've given you a ton of information and
a lot of it's probably good news.

Speaker 14 (01:59:25):
Yeah, and I appreciate it.

Speaker 9 (01:59:26):
Yeah.

Speaker 14 (01:59:26):
If I can give Brad's number, that would be great.

Speaker 2 (01:59:29):
Yeah, no problem. Hold on here, and by the way,
let me get her on hold and lock Brad in.
So give her Brad O'Brien's number. I'll give it out
over the air. But give it.

Speaker 6 (01:59:40):
Do me a favor and give it to her. I'll
put her on hold for you.

Speaker 2 (01:59:43):
Hold on.

Speaker 6 (01:59:45):
Kelly and I were playing with the same lines there.

Speaker 2 (01:59:47):
I'd put it on.

Speaker 6 (01:59:48):
Holds, you pick it up.

Speaker 2 (01:59:49):
I'd put it on holds you pick it up anyhow, Brad,
So I know you do everything Tenant Landlord property and
everything else. And I have touched on this subject a
million times with you lords in Colorado, for goodness sake,
if they have not redone their lease in the last
what five six years, there have been so many changes,

(02:00:09):
they could have a lease that's you know, possibly invalid.
Please explain to landlords how important it is when we're
talking residential, how important it is to make sure your
lease is up to stuff. There's people out there right
now still charging pet deposits and monthly charges for pets

(02:00:29):
that they're not even supposed to do.

Speaker 11 (02:00:33):
Yeah, if you have an updated to your lease in
the last five years, good portions of it could be
unenforceable and could even get the landlord in trouble where
they could be, you know how liable for fines or
attorneyees in favor of the tenant if they.

Speaker 2 (02:00:47):
Don't backsease, they don't update their leases. Yeah, it's so important.
You just you send it over to Brad. He'll look
at it. You can go back and forth. He's got
flat rate pricing on some stuff. And here's another thing.
If you're looking at a new house, I just was
reading how new home builders are finally starting to come around.
If you're looking at a new house, Do not use

(02:01:09):
a realtor. Well, you can use a realtor. I don't
care about that, but you want an attorney involved. Those
contracts are so complicated and they're almost one hundred percent
in the builder's favor. Meeting. You think you're signing a
contract for them to build a home for six hundred
thousand dollars and come closing time they want eight hundred
thousand dollars and there's not a damn thing you can do,

(02:01:32):
and they can even keep your earnest money in most
of them. You better understand what you're getting into. Would
you agree with that statement, Brad?

Speaker 11 (02:01:40):
Yes, Builder contracts are custom documents to get up to
fifty hundred pages. Definitely need a tourney view it because
they there's so much wiggle room in their favor of
the builder.

Speaker 6 (02:01:49):
It's crazy.

Speaker 2 (02:01:50):
Anything property related, commercial, residential, call our expert. Brad's on
the show all the time. Brad O'Brien. I'm gonna throw
in one more example and then I'll go to break
because Dragon's ready to kill me. But here's the other
example I want to give. If you're the landlord and
you need help with an eviction, or if you're a
landlord and you need help with your lease, you need

(02:02:11):
to call Brad whether it's commercial or residential Brad O'Brien
three seven zero, three oh three three seven zero seven
three eight eight or even easier o ls law dot
com ol s law dot com.

Speaker 6 (02:02:26):
Letitia, hold on your next.

Speaker 13 (02:02:33):
dot com.

Speaker 17 (02:02:37):

Speaker 13 (02:02:42):
Time for an insurance checkup free no obligation comparison call
Compass Insurance paying too much your coverage at dozens of
insurance companies find out now three oh three seven seven
to one help. You'll think you're his only customer when
you choose Frank durand the real estate Man dot com
to list your home with Remax aligns three all three
nine two zero sixteen twenty two.

Speaker 2 (02:03:07):
All right three all three seven one three eight two
five five three zero three Martino, you've been ripped off
or taking advantage of I do want to hear from you.
I want to recoup money from you. Speaking of which,
let's go to Letitia. She has a problem or a
question on moving a car. First of all, Leticia, thank

(02:03:29):
you for waiting so long. How can I help?

Speaker 5 (02:03:33):
Thank you? Can you hear me?

Speaker 2 (02:03:34):
I can hear you.

Speaker 5 (02:03:35):
Yes, thank you. And listening to the show from time
to time down through the years, and I always have
heard often that I wish it had called us. I
wish you had asked. I wish you had checked before
doing something. So I'm kind of checking before.

Speaker 2 (02:03:53):
I love it. I love it.

Speaker 5 (02:03:56):
Thank you. Before we have a two thousand thirteen hunt
I Toothson by vehicle transport come from Millville, New Jersey
to Aurora, Colorado.

Speaker 2 (02:04:11):
So you want to ship the.

Speaker 5 (02:04:12):
Car, Yes, but I don't want these people.

Speaker 2 (02:04:16):
Yeah, I gots take it down.

Speaker 5 (02:04:17):
It's your seniors. And my sister has moved to Colorado
permanently and is now ready for the vehicle to come.

Speaker 2 (02:04:27):
Yeah, here's what I would do. This is a very
good question. I'm glad you called. I would call up
Rod at JFR Cars and I'm gonna have Kelly give
you the number after that. They're also on our referralss
JFR Cars, as in John Frank Robert JFR Cars. But
here's what I like about them. They're not actually a shipper,
but they ship cars all over the country. They have

(02:04:50):
access and pay for a subscription where they hop right online.
And these are only valid things that car dealer uses
and they can actually find the cheapest price for you
in this program. And they're gonna mark it up a little.
You're gonna spend you know, they got to make a
few bucks, but they're going to find you the most
economical way and the safest way as far as not

(02:05:12):
getting ripped off. Someone that's got insurance in case something happens.
Just like that, So that's the best way to do it.
JFR Cars okay to.

Speaker 5 (02:05:22):
Be contacted road Runner, Transport, road Runner ever and they
all of a sudden, we had four or five people
calling different companies uptown.

Speaker 2 (02:05:37):
So what you called was probably a lead aggregator, that's
what you called. I mean, I don't know that for
a fact, but I'll tell you where it happens a
lot is in moving, not just cars or transport, but
moving in general. And what happens is you're calling a
company that tries to farm it out, so the other place.
The other place it happens a lot. If you ever

(02:05:57):
apply to something like it quick and loan or some
kind of reverse mortgage, all of a sudden, you got
every bank in the world calling you, So you want
to call exactly who I just said, don't deal with
any of these other things.

Speaker 5 (02:06:12):
Yeah, I think not, because they were saying that they
didn't know if it would come in a one car
containment situation.

Speaker 2 (02:06:21):
Just call up Jack, Just call up JFR. You're going
to be happy and you're going to have a great price.

Speaker 5 (02:06:28):
Okay, all right, thank you.

Speaker 2 (02:06:31):
You're very welcome, and keep listening to the show. Although
I know she's still listening. I put her on hold.
She I'm going to bring her back up real quick. Actually,
I've got a question for you. Can I ask you
a question? Yes, you said you listened to the show
all the time and you wanted to you you hear
Tom and I always say call us before something happens,

(02:06:55):
But you didn't call us before you made that called
the road Runner. I'm just curious. You kind of peaked
my interest.

Speaker 5 (02:07:03):
Yes, I was online doing some research got it, and
I saw them and I clicked on the link that
said somewhere to where got it? And it seems like
I thought, oh, soon I get you.

Speaker 6 (02:07:23):
As soon as it started seeming a little strange.

Speaker 2 (02:07:26):
You called this.

Speaker 5 (02:07:27):
Yeah, could want more information before I can ask them.
I love it any printed matter about what we do,
who we are.

Speaker 2 (02:07:36):
I got you, I understand Letitia one hundred times, and
please do this. Kelly, get on there, give her Rod's
phone number directly, and let's make sure she gets handled.
I'm really glad she did call up. Let me tell
you there's a lot of scum buckets out there that
transport cars, and these guys use a service where it
finds literally it's going to find the truck that's around

(02:07:58):
there on that day and just map it out. I mean,
it's an incredible deal. It's the only way to do it.
Everybody hold tight. I gotta take a break. By the way,
if you go to YouTube our YouTube channel, just type
in Troubleshooter Network. I put a very important poll up there.
Not going to say what it is, but it's very
important and you should participate. No matter what, you should participate.

Speaker 13 (02:08:19):
Go with a sure thing Denver's Best roofer Excel roofing
dot com.

Speaker 17 (02:08:23):

Speaker 13 (02:08:29):
call compass insurance paying too much your coverage at dozens
of insurance companies find out now three O three seven
to seven to one.

Speaker 2 (02:08:39):
Help.

Speaker 13 (02:08:39):
You'll think you're his only customer when you choose Frank
durand the real estate man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two.

Speaker 2 (02:08:52):
All right, three O three seven one three eight two
five five. I was reminiscing to myself, if that's possible, Well,
it is possible. I brought our kids to a drive
in movie. You know what, if you have kids, now,
little kids, I feel bad for you, because really there's
no uh, I don't. I can't think of any drive

(02:09:13):
ins in Colorado. I mean there might be one, but
there used to be one right in Cinderella City, and
I remember going to that with Suzanne, and I remember
taking our kids to a drive in movie in Wisconsin,
Cha Tech, Cha Tech, Wisconsin littletown, and it was packed

(02:09:33):
on a Friday night. They even had arcade games under
the thing, and they had the Let's go to the
Lobby song. It was just kind of cool. There's something
that a lot of kids won't even know exists anymore.
It's really remarkable. Mark.

Speaker 7 (02:09:48):
It's a great loss to the current generation, maybe even
the last two generations. I have very fond memories of
the drive in movie theater in Lakewood, love them. There's
one over there like sixth and sixth and Kipling.

Speaker 2 (02:09:59):
Yep, that was just Nderella City one.

Speaker 7 (02:10:01):
Uh No, the Cinereo City one was City six and Kimpling, Yeah,
six and Kipling. And I have very fond memories of
going over there to watch Back to the Future. And
I actually had two people in the trunk of my car. Yeah,
we drove in and they're you're around bumps extra fast
and finally let them out.

Speaker 2 (02:10:18):
And not to date Dmitri, but the first uh release
he saw out of there was Gone with the Wind.

Speaker 3 (02:10:27):
Yeah, before the talkies.

Speaker 2 (02:10:29):
Yeah, talkies?

Speaker 6 (02:10:30):
Oh man, Hey, Andy, what is going on?

Speaker 2 (02:10:33):
What is your question?

Speaker 19 (02:10:35):
Hi Mark? How are you today?

Speaker 2 (02:10:37):
I'm doing great? That accent? Where is that accent? Let
me guess?

Speaker 11 (02:10:40):
Hold on British?

Speaker 19 (02:10:42):
British?

Speaker 6 (02:10:44):
Go ahead, Yes, And I just.

Speaker 19 (02:10:45):
Came back from being reblued anyway, So and I am
actually checking on if you've heard anything about top gun
restoration because I've came back from England. Oh you haven't, Okay.

Speaker 12 (02:10:57):
I came back from.

Speaker 19 (02:10:58):
England last night and discovered that my ro system that
was installed by water pos four years ago had burst
while I was gone, and my house is flooded.

Speaker 2 (02:11:11):
Oh my goodness, why did it burst? Did it freeze?

Speaker 19 (02:11:15):
I assume no, it didn't freeze, and I'd left my
heating on anyway, just in case. But Colorado springs, she
told his sisters would work in the area cut off
the water, and when they shut it off and then
turned it back on again, they overpressurized the system and
it burst that And I mean, there are other things
that told me that that was what was going on anyway,

(02:11:35):
But yeah, it burst it and it was probably leaking
for four or five days before we came home. So
it was a lovely thing to come home to.

Speaker 11 (02:11:42):
Obviously.

Speaker 2 (02:11:43):
I can't imagine coming home to something like that. The
worst we've had is we had a hailstorm and a
bunch of hail melted and came in and ruined our
kitchen hardwood.

Speaker 19 (02:11:52):
But I heard about that.

Speaker 2 (02:11:54):
Yeah, so here's who I would call. I don't know
anything about them. I assume you haven't hired somebody yet.

Speaker 19 (02:12:00):
I haven't had a contract. A top gun came within
an hour of us getting home to start the mitigation process,
which is and they're doing a fantastic job, but I haven't.
My insurance company just said, you choose who.

Speaker 11 (02:12:13):
You want to do the rebuild, you know.

Speaker 19 (02:12:15):
The rebuild afterwards, and then you know, we'll go with that.
But if you want to use top Guns, they are
very good.

Speaker 11 (02:12:22):
We use it for a long time.

Speaker 2 (02:12:24):
I would not use the restoration company who's doing the restoration.
Hopefully they do a great job. It sounds like they are.
I'm going to tell you who i'd use, and I've
done it personally. In fact, I did it with what
I just described, that flood in our kitchen. Right, you
call up Genesis Total Exteriors. They do all the interior
stuff too awesome.

Speaker 19 (02:12:44):
That is just what I needed. Hold on, thank you
so much.

Speaker 2 (02:12:47):
Hold on, hold on. I'm going to tell you why though,
and this is the important part. He's going to call
in Matt to make sure what the insurance company is
offering you covers everything. He's going to call in a
public adjuster. It's not going to cost you a nickel,
not one lousy nickel. And he's going to bring in
a public adjuster. And let's say the insurance company is

(02:13:09):
willing to give you fifty thousand. I'm making up numbers.
They're going to bring mad in and Matt'll gets you
one hundred and you can get upgrades done and all
kinds of stuff. So call Mark Schamansky a Genesis.

Speaker 19 (02:13:20):
Does Mark work in Colorado Springs?

Speaker 2 (02:13:22):
Yes? Absolutely?

Speaker 19 (02:13:24):
Okay, perfect, all right, thank you so much.

Speaker 2 (02:13:26):
That's exactly give her. Give her Mark's number offline. Please.
I got to take this break because I ran so long. Listen,
we have an update from Dmitri. I promise on that BMW.
I'm dying to know what happened on that. Everybody hold
tight

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