The Troubleshooter 10-14-25

Episode Transcript

Speaker 1 (00:04):
Ripped up, so you don't have to.

Speaker 2 (00:12):
Running just as fast as we can. Shoot's gonna help.

Speaker 3 (00:17):
Come Man Dix's the Troubleshooter Show.

Speaker 4 (00:21):
Now, Tom Martine, Hey, Tom Martino here, welcome to the show.
What is going on? I believe Major Mark Major's with us.
His ugly face might not be on cam, but I
believe he's there. Are you there? Mark? I am here? Okay?
What's up with the cam? Are you not wanting them
to see you? Or what? People do not want to
look at me right now? Okay? Well, okay, so feel

(00:43):
free to chime in. Out of sight, out of mind.
But for all the people that stream the video, they say,
why don't we see Mark? Sometimes they don't see him.
God knows why they want to see him. I'm seriously him.
Think about this, guys, but I think they want to
see sus But she's not. He's in the remote camp
right now. Uh Cossa, Franktown, and uh I'm at Casa

(01:07):
Cherry Creek and at the may at the ranch. Who's
at the ranch? Hennon? Who's there? You got a chopper? Chopper? Oh? Good?
Shoppers back at the ranch. And then my guest today,
let me widen out here we got uh, Joel Cherdact
doctor Joel Cherdak. He's a chiropractor. He's also with Denver

(01:28):
Region dot com. I've known Joel for many years. They
do the weight loss stuff that has been responsible for
marketsing a small child and that's good. And also, uh,
he helped me grow hair. I swear, Joel, did you
see the difference?

Speaker 5 (01:47):
You see?

Speaker 6 (01:47):
I did?

Speaker 4 (01:48):
I mean, you know and that this is this is
after chemo and stuff, right, yeah, I not knowing I
was going to battle cancer. I had stem cells done
in my head. It's a three session thing where you
get them. It's it's it's really simple. It doesn't hurt
at all.

Speaker 7 (02:05):
Now, I just published a book on Amazon specifically about
restoring hair.

Speaker 4 (02:10):
So you use my stem cells, you also use my
what do you call it, the uh, the other cells
therapy PRP PRP. Sorry about that brain feart anyway. And
then so so the the question is this what what now?
What do I need? What can you enhance for me?
I mean, oh, you did my stem cell therapy on

(02:32):
my back before surgery, which got me out of pain,
which was amazing. Okay, Mark, I'm going to ask you
about something. I'm gonna ask Joel. I'll ask a deputy
bows with us here at Casa Cherry Creek. Now, this
is a true story. Okay, Please don't think I'm losing it.
Mark seems to think I'm losing it a little, he hinted.

(02:52):
He hinted that the time might be coming for the
hit Rainbow Ridge told you the Rainbow the Rainbow Bridge. Mark, listen,
this is a true story. I'm driving down the street. Oh,
by the way, let me not aid Acel callers three
oh three, seven to one three talk. Let me get
our call screen WROP seven to one, three eight two

(03:13):
five five. Let me go to the phones. Then I'll
tell you this story. Jay has an issue with Excel.
But the story has to do with this. I'm not
being paranoid, but I think I'm being spied on, and
I really really mean this. I'm going to tell you
the story. You tell me how it happened. Jay. What's
going on with you?

Speaker 8 (03:36):
Well, I'm having problems with Excel that I can't explain,
and I'm getting no feedback from Excel other.

Speaker 4 (03:46):
Than Okay, tell me the problem. Just start with the problem.
What's going on with Excel?

Speaker 9 (03:54):
Okay.

Speaker 8 (03:55):
Back in October, I transferred my account from that was
then my ex wife's name, this is Acher right after divorced.

Speaker 4 (04:04):
Okay, to my name.

Speaker 6 (04:07):
And then I sold my house and uh.

Speaker 8 (04:13):
Moved into a rental temporarily and switched service from the
old house that's.

Speaker 5 (04:21):
Vacant to this house.

Speaker 8 (04:23):
And things were going fine until I got a message
from my landlord saying that the bill here in my
current house from Excel hadn't been paid, and we were
looking into it and couldn't figure it out because I
was paying monthly, you know, just just the amount that

(04:48):
I was given, and uh, you know, in essence, landlord
had to pay the amount that was allegedly owed, and
then I reimbursed him at my next rent check, and.

Speaker 6 (05:04):
I kind of thought that was the end of it.

Speaker 4 (05:05):
No wait, wait, wait, wait though, jay jay, wait, when
the landlord says you're not paying your Excel bill, why
would you pay it twice? You paid the landlord a
second time, so you actually paid twice.

Speaker 10 (05:20):
And that.

Speaker 8 (05:22):
Yes, in a way, although apparently what I had been
paying was still on the old house and I didn't.

Speaker 4 (05:30):
Okay, got it, I got it. So you were paying
the old vacant house. Who was at the old vacant
house when you were paying.

Speaker 8 (05:39):
Nobody, as far as I know, an investor bought the
house and it's kind of sat dormant.

Speaker 4 (05:44):
So okay, So how many months did you pay? How
much total did you pay on the old house?

Speaker 5 (05:55):
In terms of.

Speaker 8 (05:56):
That would have been about I think there were three
paymnths about thirty six dollars.

Speaker 4 (06:02):
Are you trying to get that money back?

Speaker 8 (06:06):
Well, it gets much more complicated. Not necessarily trying to
get that back. I just want an accounting of how
much haid versus.

Speaker 4 (06:17):
Change If you paid on that vacant house. It was
still your house, you still owned it. Who did you
expect to pay for that vacant house when you moved out?
Did you expect your wife to pay it? Did you
have an agreement in divorce court? Tell me who did
you expect when you transferred to the what you thought

(06:37):
you were transferring to the rental? Right, so, when you
thought you were transferring to the rental, who did you
think was going to pay for the vacant house?

Speaker 5 (06:47):
The people who bought the house?

Speaker 4 (06:51):
But were you paying for those people? I thought you
said it was dormant. I thought you said it was
vacant the time that you paid. Was the house vacant
or was the house owned by someone else?

Speaker 8 (07:05):
It was owned by someone else. No one's living, and
it was owned by somebody else at that point.

Speaker 4 (07:10):
Okay, all right, then at that point you deserve whatever
you paid after the point of ownership change. But you
have to go But Excel isn't responsible for this. That's
between at closing. That's between you and that other family
should have made sure it was transferred in their name.
So you need to go after the buyers of your

(07:31):
house and ask them to reimburse you. That's where your
your problem is. We can't do that for you. You're
going to have to ask them. And you said your
problems with Excel. It's not Excel doesn't know anything. Excel
has an account on your house, your house you moved
out of. You thought you were transferring service to the rental.
There is no transfer of service in electric. There's just accounts.

(07:53):
There's no such thing as transfer of service. They don't
cut off service and transfer it. They simply open up
new account and close an old one. But the old
one wasn't closed in your name. Instead, you paid for it,
and you paid about three months for these people. Have
you asked the buyers of your home to reimburse you.
They should be able to do that. It's not a

(08:14):
big deal. Have you asked them to do it?

Speaker 8 (08:18):
Well, hang on a stick, though. The short answer is no,
because we were trying to sort all this out and thinks.

Speaker 4 (08:26):
There's nothing to sort out. Jay, there's nothing to sort out.
You go back to your checkbook, or to your online account,
or to whoever you paid, and from the date of
closing to the date you stopped, those people owe you
the money. I mean, you're making it way too complicated.
If you paid thirty bucks a month, you paid three months,
they owe you ninety dollars. And if they don't give

(08:48):
it to you taking the small claims court, I mean,
there's no reason to complicate this, Jay. They owe you
the money they benefited from your mistake.

Speaker 8 (08:58):
But mister Martinez, it gets much worse than this.

Speaker 6 (09:01):
That's okay.

Speaker 4 (09:02):
Tell me how it gets much worse? I always love
when I hear this. How does it get much worse? Okay?

Speaker 8 (09:08):
So you know I had contacted Excel and they admitted
that this was their fault, that they dropped the ball.
As far as the transition from one house to the
other and then.

Speaker 4 (09:21):
Okay even if okay, I'm going to let you continue.
But even though it was their fault, the other party
still benefited and they owe you the money. Keep going,
keep going, okay.

Speaker 11 (09:33):
So, beginning on August ninth, I started receiving notices from
Excel that advising me that I owed at this point
in time either thirty five dollars in twenty five cents
or eight hundred and seventy seven dollars and nineteen six

(09:58):
And how do they say?

Speaker 4 (09:59):
How do they calculate the amount that you owe? Jay?
Did they tell you how?

Speaker 8 (10:05):
That's the ten thousand dollars question, because nobody will give
me an answer on this, Jay.

Speaker 4 (10:11):
Were you on budget billing or were they reading your
meter every day? I mean every month.

Speaker 8 (10:18):
I'm assuming this is based on meter because I wasn't
unnecessarily a budget billing or anything like that.

Speaker 4 (10:24):
Did you did your the amount you pay vary every
single month?

Speaker 10 (10:32):
Initially?

Speaker 6 (10:33):
No?

Speaker 10 (10:34):
Lately?

Speaker 4 (10:35):
Yes? Okay, Here's what I'm saying, Jay, there are a
couple possibilities. Listen, I know you want us to help you,
but we can't with that. They're not gonna They're not
gonna let us into your account. I mean, we can
help you, but in a different way. Let me explain something.
Here's what could happen. First of all, we know that
from time of closing onward you did not owe anything

(10:57):
except you would have any accumulated deficiency on that account.
That means if for some reason there was a budget
billing or a convenience billing they call it, and they
weren't reading your meter. That is all calculated when you
end your account and you have to make up the

(11:18):
rears if there is any, Will Excel give you a
full accounting of the seven hundred dollars.

Speaker 9 (11:25):
They have yet to.

Speaker 8 (11:26):
Do so I've sent out a letter to them.

Speaker 4 (11:31):
Well then you can then don't pay it. Then don't
pay it. Don't pay it. If they won't give you
an accounting, don't pay it. And if they take you
to court after you've asked it, ask for an accounting,
the judge will give him. Hell, I mean, I'm serious.
Now we can try, Chopper. Do you want to try
your hand at calling Excel and saying, look, all this

(11:51):
man needs. All he needs is an accounting of where
that seven hundred bucks came from. Yeah, I can do that.

Speaker 5 (11:59):
Time.

Speaker 12 (11:59):
I think I think Sue has an angel even so we
should be able to handle that.

Speaker 4 (12:04):
Let's try to do that. Jay, hang on, we're gonna
call over there. I don't blame you being frustrated. You
can okay, it's pretty easy. You didn't know the money
from closing. But where did the seven hundred dollars come from?
That's what we need to know. I'm Tom Martineo. By
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(12:29):
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(12:51):
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(13:13):
You don't pay a cent until you're content time for
an insurance check up free, no obligation. In comparison, call
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seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate man dot

(13:33):
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two. Hey, Hey, hey, Hey,
I'm Tom Martino. Mark stepped away from mic for a
minute so we can talk about him. I wanted to
uh bring up a story about how I'm being spied on.
I honest, God, especially in my YouTube morons. They are

(13:56):
truly morons, and I love I love talking to my morons,
and I want to see what they think because a
bunch of some of those are no names, no names jr.
Some of them are paranoid and think there are jets
flying over the sky dumping chemicals on us. So, Bob,

(14:17):
you have an issue with an apartment complex, I'm Tom Martino.
Then we have a text for Denver dree Jen. I'll
get to on weight loss. We have another, actually we
have two texts, another one on tennis elbow. Hey, Bob,
what's going on with you? Bob?

Speaker 13 (14:35):
All time? I've got a first floor apartment and every
time it rains against the wall hard, I get water
in the apartment underneath the wall.

Speaker 5 (14:46):
Yeah, the apartment.

Speaker 13 (14:47):
Has a rate on mitigation system. And originally they thought
it was coming down the pipe with that contractor has
been out. They worked on that.

Speaker 4 (14:56):
Now, wait when it comes into that, when it comes
into that one wall, Bob, what does it do? Does
it migrate across the carpet or how does it work?

Speaker 13 (15:07):
It comes underneath the wall in our migrates across the floor.
So there's been two or three times where my carpet
and the carpet pads got wet. Right now, I put
bath towels down, which will slow it, but they get saturated.

Speaker 4 (15:24):
You would think they'd want to fix this thing. I mean,
to prevent damage.

Speaker 13 (15:31):
And you would think so because it's their building.

Speaker 4 (15:34):
Well, what do they say about it? What do they
say about it?

Speaker 13 (15:39):
I've got a meeting with them tomorrow.

Speaker 4 (15:43):
Okay, here's what I want you to do. Here's what
I want you to do. I want you to mention
in a nice way. Where are you what municipality.

Speaker 13 (15:53):
A Colorado Springs.

Speaker 4 (15:55):
Okay. I want you to mention in a nice way
that there are standards of habitability now in this state, Okay,
and in Colorado Springs, and landlords are expected to maintain
a property to minimum standards of habitability. Okay. What does

(16:15):
that mean? That means safety, security, heat, running water, water,
intrusion and pest issues and mold are all against the
warranty of habitability. So you can say that technically, by law,

(16:36):
they need to fix that and they can't just let
it happen. And if not, you are allowed. They are
allowed to put you in another place or temporary housing
or permanent or you're allowed to give them warning and
through due process you're allowed to withhold rent and to

(17:01):
use that money to fix it yourself or to have
somebody fix it, I mean, through you. But you have
to say this in a really nice way, like you're
not saying you know, you're violating the standards of habitability
and I'm going to withhold rant blah blah blah. I
want you to say it in a very systematic way.
Do you get the impression they want to fix it,

(17:21):
they're just baffled by it.

Speaker 13 (17:24):
Yeah, I think they're baffled. I know the manager to
the apartment complex, I know it's okay, pretty well.

Speaker 4 (17:30):
Okay, then you sympathize with them. Say, guys, look, I
know this is a problem, but we got to do
something about it. And it's it violates warranty of habitability.
You got all of that right. If not, you always
go back to YouTube and listen to that part of it.
But I really want you to.

Speaker 13 (17:51):
I've got landlord duties printed out sitting in front of
the top.

Speaker 4 (17:55):
Good, go ahead, go ahead. Do you run a talk? Yes,
bo wanted to say something, Go ahead, Bo. Bob.

Speaker 14 (18:03):
Being a landlord myself, you have property managers, it might
be good to contact the property owner, the landlord himself,
because he might not know what's going on, what his
property managers are doing.

Speaker 12 (18:17):
Do you know who the owner of the property is?

Speaker 5 (18:19):
This is a complex, Okay, you.

Speaker 14 (18:24):
Should should still be able to look up on the
records who the owner is.

Speaker 4 (18:28):
Well, yeah, but I don't think he needs to Bo,
I don't think. I don't think he needs to deal
I don't think he needs to deal with the owner.
He really does. I think a management company or owner's
representative is fine. What was your thought on the owner.
What was your thought on contacting the owner.

Speaker 14 (18:43):
Well, in my experience, sometimes the property manager doesn't get
off the butt to get work done.

Speaker 12 (18:49):
And if you can get a hold of.

Speaker 4 (18:51):
Hey, come on man, get this off my plate, you know,
to sell you. That could be, except I suspect it's
probably some corporation. I don't know. I mean, it could be,
and it certainly wouldn't hurt what Boa was saying, you know,
But I would start out with your meeting tomorrow by
just talking about the standard of habitability. Really, they'll know you,
They'll they'll know that you know what you're talking about.

(19:13):
Just start out there. Three H three seven one three
talk seven one three A two five five. Appreciate the call.
I want to uh. I want to tell people what
happened to me, uh and why I think I'm being
spied on. But I truly I don't want any offhand
comments like oh your schizoid for paranoid? Your this d

(19:34):
I want to give it, Please give it some thought
and help me figure it out. But of course, as
I said, callers always come first. John has an issue
with the transmission. We'll get started on that.

Speaker 1 (19:45):
John A.

Speaker 4 (19:46):
Twenty nineteen Honda accord. What's going on with you, John.

Speaker 12 (19:52):
Hi?

Speaker 10 (19:53):
Tell him I bought a twenty nineteen Honda Core brand new.

Speaker 4 (19:56):
I love those, Those are nice cars.

Speaker 10 (20:00):
Yeah, it's been really good.

Speaker 12 (20:02):
It's got a hundred What year is it?

Speaker 4 (20:03):
Is it? Is it a twenty five? No?

Speaker 10 (20:07):
No, it's twenty nineteen.

Speaker 4 (20:09):
Oh oh, you bought it back in twenty nineteen. Okay,
bought a brand new.

Speaker 10 (20:14):
The dealership offered a lifetime warranty on the powertrain, engine
and transmission.

Speaker 4 (20:21):
And what a lifetime warranty.

Speaker 10 (20:25):
They did this back then. They're still doing it today
to this day.

Speaker 5 (20:28):
They still do it.

Speaker 4 (20:31):
And it's only on the drive not only but it's
on the drive train.

Speaker 10 (20:35):
Yeah, drive train.

Speaker 4 (20:37):
Okay, So what's going on?

Speaker 10 (20:41):
Transmission went out last week at one hundred and four
thousand miles and the Warnty company sent a guy out
to look at it. I had the car towed to
the Honda, the nearest Honda dealership. The warning guy looked
at it yesterday and said, we'll cover this. I had
sent him the the service records and what they're what

(21:03):
they're offering me is they have found a used onto
transmission seventy three thousand miles on it and they will
do that. That's how they were all.

Speaker 4 (21:14):
Well, how many miles on? How many miles on? How
many miles on your transmission?

Speaker 10 (21:20):
One hundred and four thousand?

Speaker 4 (21:22):
Okay, hold on a second, we'll come right back to you.
I'm Tom Martinez three oh three seven one three talks
seven one three eight two five five. You know, renew
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(22:08):
three oh three nine zero four two thousand. Go with
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Speaker 1 (22:19):
You don't pay a cent until you're content.

Speaker 4 (22:24):
Time for an insurance check up, free no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies. Find out now three oh three seven
seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate man dot
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two. Hey, I'm Tom Martino.

(22:51):
You're troubleshooter three O three seven one three eight two
five five. We got Mark's camera up, so all of
you YouTube morons that want to see him there, He's there,
He's got a He even dressed up, wore a T
shirt for us today, So listen, John, I want to
talk to you about this. You have a Hondi you

(23:13):
bought new two hundred nineteen grand excuse me, twenty nineteen,
I'm sorry, and now you have one hundred and four
thousand miles on it and you're having a transmission issue
and they're proposing, under their lifetime warranty, they're proposing to
put in a used transmission. And there's nothing wrong with

(23:33):
that as long as it is serviceable and good because
it'll still be under warranty. But they're putting in one
with about seventy thousand miles and you have one hundred
and four thousand. What rubs you the wrong way on that?

Speaker 10 (23:53):
Well, I just I've got several different options, Tom, and
you know this used transmission, they will I what they
call a twelve twelve warranty, and so my other option
would be to get a rebuilt transmission through Honda.

Speaker 4 (24:12):
Okay, but why did you ask them why they're not
doing a rebuilt transmission and why they are giving you
a used one.

Speaker 10 (24:23):
I didn't ask him. That's just all they've offered to me.

Speaker 4 (24:27):
Well, what does the warranty say?

Speaker 10 (24:33):
Well, I never even got a warranty, Tom, I'd even
kind of forgotten about all that.

Speaker 4 (24:37):
Well, well, yeah, but it's a factory warranty. I mean,
you could probably go online and read it. So, Mark,
have you ever heard of a lifetime drive train warranty
on those Hondas. I've never he said, that's what he
bought it with, a lifetime drive train warranty year. I've
never heard of twenty nineteen. I'll look it up, but
I've never heard of a lifetime. Yeah, but here's what

(25:00):
I'm saying, they're going to give you. What I don't
understand is if you have a lifetime drive train warranty,
then and they put that transmission in there, they're going
to have to stand behind it for a lifetime. The
way I look at it, why would that be a
lesser component. Are they saying we're going to replace this
with the used transmission and only put a one year

(25:21):
on it?

Speaker 10 (25:23):
Yeah, that's it?

Speaker 4 (25:27):
Okay, I don't know, man, Can I tell you something?

Speaker 10 (25:32):
Can I tell you something else?

Speaker 4 (25:33):
Yeah?

Speaker 10 (25:34):
I did call on Friday on car Talk Day on
your show.

Speaker 4 (25:39):
Yeah, uh huh, Cardi, right, Cardi.

Speaker 10 (25:43):
Mark and Kevin gave me a real good lead, a
real good referral, and they gave me the name of
a transmission company. Yeah. And the transmission company and they
they deal with trans missions. They have a really good
reputation and they offer, you know, use transmissions every day with.

Speaker 13 (26:07):
A three year, one hundred thousand mile warning. So I said, after.

Speaker 10 (26:11):
I hung up with the phone with Mark, I said,
that's what I'm doing. And so I contacted them and
whatever rebuilding company they use, they can't get this transmission.
They can't get it.

Speaker 4 (26:28):
And so wah wait, wait, wait, is that why they're saying?
Is that why they're saying, we're going to put a
used one in because we can't find any others. Is
that what they're saying?

Speaker 10 (26:41):
Well, the only other thing is this brand new rebuilt
transmission through Honda. That's the only two things they know of.

Speaker 4 (26:48):
Okay are they did they? When you say rebuild transmission
through Honda, why won't they do that for you?

Speaker 10 (26:55):
Well, that's an extra two thousand bucks.

Speaker 4 (26:59):
Yeah, but you have a warranty, I mean, okay, So
here's the deal. How long are you going to keep
the car? Be honest? How long are you going to
keep it? Well?

Speaker 10 (27:11):
Tom, this is a car that when it hit one
hundred thousand miles two months ago. I did everything they
told me to do. I spent two thousand dollars doing.

Speaker 4 (27:21):
How long are you going to keep the car? John? John?
How long are you going to keep the car? Car?
Until the wheels came off?

Speaker 10 (27:28):
I want to keep it?

Speaker 4 (27:29):
Yeah, Okay, what I want to do? Okay, listen, man,
you deserve better than a used transmission with seventy thousand miles,
because that's getting towards its life. I don't understand their reasoning.
Are they saying they're going to rebuild that used transmission?
What are they saying about it. Now.

Speaker 10 (27:46):
All they're saying is they've found a used transmission with
the car has seventy three thousand. Maybe it's wrecked car
or salvage arg car, and so I think their position
is I've got to use transmission. Now they're just going
to only give me a no.

Speaker 4 (28:01):
No. I get that. I get that, And if you
have a lifetime warranty, I would take it. There's nothing
wrong with taking that. But would they Why don't they
pay to have it rebuilt? Did you ask him that?
And if you didn't, that's what you need to do.
We're not going to get involved right now because you're
still negotiating with him. Here's what I want you to do.

(28:22):
Just say, look, it stands to reason that you're doing
this transmission. I have a lifetime warranty. I deserve at
least to have this rebuilt. It's getting near the end
of its life, and they're willing to warranty. How long
did they say on this?

Speaker 10 (28:40):
Twelve twelve?

Speaker 4 (28:42):
Yeah, but I don't understand. Did you ask them, wait
a minute, why would only I only get a twelve
thousand mile warranty on this or twelve month? When I
have a lifetime drive train warranty. Did you ask him that?

Speaker 6 (28:57):
No, I did.

Speaker 5 (28:57):
I didn't even think of that.

Speaker 6 (28:58):
Tom.

Speaker 4 (28:59):
That's right, Jo John, write down your questions and then
call us back. I'm serious. You talk to them and say, look,
you've been consulting some people, and you want to know,
first and foremost, if you have a lifetime drive train warranty,
why will they only warranty this transmission for a year? Okay,
that's first question. Number Two, you would accept this used

(29:23):
transmission with seventy three thousand miles if it falls under
your normal warranty, you would accept it, okay? But or three,
have them rebuild this particular transmission. You know, you may
even want to consider chipping in for a rebuilt but
I don't know how strong this warranty is. But the

(29:46):
three things you're going to ask First, why would you
limit this transmission if it goes into the drive train
for which I have a lifetime warranty, just telling that
it doesn't make sense that you have a lifetime warranty
but this new transmission they're putting in, or you know
what I mean that the new to you transmission is
only one year. That's ridiculous. And then you're gonna say

(30:08):
why not just rebuild the transmission before you put it
in and save us all a lot of trouble. But
I want you to get back to me after uh,
after you talk to them. Just just talk to them
and then call me back and let me know what
they said. I'm gonna mark this as pending and let's

(30:29):
see what happens. And who are you talking to? Are
you talking to a dealer or are you talking to
a district manager or what?

Speaker 10 (30:39):
I'm just talking to the Honda dealer.

Speaker 4 (30:42):
Okay, you need to ask to talk to a Honda rep. Okay.
If you don't get the answers you want, call us back. Really,
I have a record of this you. All you have
to do is remind me. I'll look it up and
we'll go from there. Three oh three seven one three
eight two five five. It's that kind of day, isn't it. Well,

(31:04):
if you're thinking about selling your house, Frank durand the
real Estateman dot com can give you a pretty good
idea what it will sell for, what you will clear,
and what you can buy. It is a tricky market
right now. A lot depends on location, type of house,
supply and demand in that area. So call Frank for
your free analysis with no obligation Frank Duran the real

(31:28):
Estateman dot com. Go with a sure thing Denver's best
roofer Excel Roofing dot com. You don't pay a cent
until you're content. Time for an insurance check up free,
no obligation. Comparison call Compass Insurance paying too much your

(31:50):
coverage at dozens of insurance companies find out now three
O three seven seven one help. You'll think you're his
only customer when you choose Frank durand the real Estateman
dot com to your home with Remax Alliance three oh
three nine two zero sixteen twenty two. Hi Tom Martino here,
all right, listen. I know I tease that I want

(32:11):
to talk about being spot and I do, but I
want to. I will never let a call or wait.
So Larry, he has an issue with American Family Insurance.
American Family is one of the five poo poos that
I call him. I okay. If you go Farmers State,
farm All State, a FAM, and Fred Loyer are the

(32:33):
five worst insurance companies in my opinion, then you can
find so what's going on with Amfam?

Speaker 9 (32:41):
Larry, Tom, thank you for taking my call yes, sir.
A month ago, I was in need of a new roof.
Fired a reputable company.

Speaker 5 (32:51):
That did a roost my mom.

Speaker 9 (32:53):
Yeah, preached out for the insurance company. The adjuster came
out tell me how much they were going to give me.
I was good with that. They send the check and
the work begins. As the workers start lifting the shingles,
they realized that the wood underneath.

Speaker 13 (33:06):
Has holes in it.

Speaker 9 (33:07):
Yeah, so they had to what they call redeck the roof.
I reached back out to American explain the situation and
was advised.

Speaker 4 (33:17):
Well, that's called the supplement. That's called them and to
find problem, they should just to prove it unless unless
when they went underneath it was something that was not
storm or event related. The mere fact that it's wearing
out doesn't mean they need to replace it. Now. What

(33:38):
I'd like to do, though, is I'd like, while we're
talking Kachina, no matter what it is I come up with,
I want to get someone from Excel on either Henry
or Jay. I want to ask them a very specific
question about decking, because that's what we're talking about. So
keep going, Larry. What happened then?

Speaker 9 (33:56):
So my insurance agent suggested that I was covered to
that extra work and not to worry about it. They
would work with my roofing company. So I was a
bit to go until about a week after the work
was performed, I was contacted by a guest, an affiliate
of American Family Insurance Clean and they let me know

(34:16):
that my agent was incorrect and they would not cover
the cost.

Speaker 4 (34:21):
Now and why what reason did they give you? What
reason did they give you for rejection?

Speaker 9 (34:28):
The same reason you just mentioned, because it was not
directly caused by the storm or hail damage. What I've
been trying?

Speaker 4 (34:38):
Yeah, yeah, Larry, Larry. Let me let me for those
listening so they're not confused, let me say, let's say
your decking was old and warped and getting old and
the storm made it worse. It would be covered. It
would be covered because they're doing the roof and the
storm damage extended to the deck. But if the decking

(34:59):
is just old and worn out, they're going to try
to get out of it. That's why we're going to
talk to our expert. We'll also talk to Paradigm Services.
Let's Paragon Services and a public adjuster as well. Let's
see what we can find out I'm Tom Martine. Hang on,
We'll come right back to you. Then I'll talk about
being spied on. Go with a sure thing Denver's best

(35:21):
roofer Excel Roofing dot com.

Speaker 1 (35:23):
You don't pay a cent until you're content.

Speaker 4 (35:29):
Time for an insurance checkup free, no obligation comparison call
Compass Insurance. Pay too much your coverage at dozens of
insurance companies find out now three oh three seven seven
to one help. You'll think you're his only customer when
you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three oh three
nine two zero sixteen twenty.

Speaker 2 (35:49):
Two runs came, shoots, Gonna help?

Speaker 3 (35:57):
Come to is the Troubleshooter Show?

Speaker 4 (36:02):
No Tom Martine, Hey Tom Martino. Here this hour brought
to you by Dan McKenzie for a state planning if
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(36:25):
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He's local, but that number is really easy to remember.

(36:45):
Eight three three COO Plans, eight three three Coe Plans. Okay,
So doctor Joel chrudax with me, he's uh with Denver
Regen dot com. Somebody wants to know are you going
to be having a hollow day special for the weight
loss he was asking about. He said, I've been on

(37:08):
it before through them, and I'm just wondering if they're
gonna have any he says another special. I don't recall
holiday specials, but yeah.

Speaker 7 (37:16):
We sent out an email to all of our of
our former patient base that's gone on. Okay, and we're
offering one hundred dollars off for a three month commitment
as a holiday special.

Speaker 4 (37:25):
Really yeah, okay, one hundred dollars off. That's pretty good
because it's low enough all or already. Yeah, And is
that for both truzeppetide and semit glue tie.

Speaker 12 (37:34):
Yes, it's one hundred dollars off.

Speaker 4 (37:36):
Do they have to mention anything?

Speaker 7 (37:37):
Just mentioned the one hundred dollars off for a three
month commitment.

Speaker 4 (37:40):
One hundred dollars off for a three month commitment. And
speaking of weight loss, is Mark, are you available or
are you stilling from? How is your weight loss going good?
Forty five pounds?

Speaker 3 (37:51):
Man, it's really cool and I've been hanging pretty steady there.

Speaker 5 (37:54):
I like it.

Speaker 4 (37:56):
You know, it is amazing. It is amazing how it works.
It really is amazing because everyone who does it, not
one person ever felt denied. They don't feel like, oh,
you know, it's like it works for everyone. And I've
never had a person say I feel hungry, or I
feel dissatisfied, or I can't wait to eat off this stuff.

(38:19):
Never had anything like it.

Speaker 7 (38:21):
Well, there's always going to be, you know, one patient
out of fifty that for some reason or another doesn't
get the result that we were expecting. But we work
with those patients to either increase their dose, change their medication.
We'll do whatever we can to help them reach their goals.
But you know, occasionally it does happen. But I've never
seen a drug work as efficiently and as effectively as this.

Speaker 4 (38:41):
All right, let's go to the phones. I want to
finish up with Larry and try to help Larry here,
American Family. Here's basically what's going on, okay, and this
is why I wanted to get some experts on. I
have Henry Bretts on from Excel Roofing, and I also

(39:01):
maybe we'll talk to Paragon, depending on what Henry says.
But this happens a lot. Okay, during the replacement of
the roof, they notice the decking. That's the wood underneath
the roof. Okay, the shingles are the roof, and underneath
the shingles or the stone or whatever or the shake

(39:21):
underneath that is an underlayment and some wood called decking.
It's the hard part of your roof. And the decking
over time can get soft and spongy, possibly from slow
leaking somewhere or just age. And when that happens and

(39:45):
they're replacing the roof, they say we should replace the decking.
In other cases, the decking might be hurt or damaged
by hail, and in some cases it's it's a combination.
So Henry Brett's Larry was having his roof done. American

(40:09):
Family is the insurance company. His insurance agent, he says, said,
you're covered for the deck He had the deck done,
and now they're saying it's not covered because it is
normal wear and tear and aging. Is that right, Larry,
that's correct? Thank you, So Henry, first and foremost, how

(40:36):
do you guys handle decking? Is it usually covered by
insurance or do they nitpick as to why it needs
to be replaced? Henry from Excel Roofing.

Speaker 15 (40:47):
So typically with decking, there's a big issue with space decking,
and so we always checked in the attic just to
verify if there's space decking or if the decking has
any I rotting going on?

Speaker 4 (40:58):
What do you mean space? What do you mean he's
space decking?

Speaker 15 (41:02):
So if there's about a quarter inch between each sheet
or whatever like that, they require it to be reshet
the whole roof with os F or plywood.

Speaker 4 (41:10):
But that wouldn't be covered by insurance just because it
was previously installed.

Speaker 15 (41:14):
Wrong, right, Actually it would be because they consider that
a code upgrade. But it seems to me like from
what you're saying that this is more of a rotting
issue or something along those lines.

Speaker 4 (41:25):
Larry, what is exactly wrong with your deck or what
was wrong with your decking?

Speaker 9 (41:30):
There were holes and I do believe that there were
some spacing issues as well.

Speaker 15 (41:38):
Yeah, so if there's spacing issues, I mean, in my opinion,
the project manager should always go in the attic and
just to verify because that's a major component of getting
that thing reroofed and you want to have insurance approval first.

Speaker 10 (41:52):
They should pay for that upgrade. But you know, if
you wait too long and find.

Speaker 4 (41:56):
Out Yeah, but but they're not. He may have not
mmphasized the spacing problem. He may have just emphasized it
needs to be replaced. Did the roofer tell you that
the storm damage your decking or that the decking was
just old.

Speaker 9 (42:12):
Larry, that's a good question. I do not recall, okay
because Larry, but I did receive pre approval from American Family.
They said yeah, we'll take care of it.

Speaker 4 (42:26):
Well, saying yeah, we'll take care of it, was assuming
it was damaged by the storm. For example, if you
said this is why you need it in writing, because
I have all of these questions. First, did you say
to the guy, by the way, the decking was also
damaged and he'll say, yeah, it's covered. Or did you say, oh,

(42:46):
by the way, we're having problems with the decking. We're
not sure what caused it or did you say the
deckings old and needs to be replaced. How did you
pose the question?

Speaker 9 (42:58):
Yeah, all I said was that there were holes in
the deck.

Speaker 4 (43:02):
Were those holes made by the hail?

Speaker 9 (43:07):
I'm not an expert. I can't tell you.

Speaker 4 (43:09):
Tom, Well, did your roofer tell you if it was
done by the hail or not?

Speaker 9 (43:14):
Again, unfortunately I cannot recall.

Speaker 4 (43:16):
Okay, well, thanks for your honesty at least. But here's
what I want to know, Larry. Back when they were
doing the roof, if your agent said, oh, by the way,
the deckings old, we're not going to cover it, you
would have still replaced it anyway. So you're not really
out anymore than you would have been you would have
had it done.

Speaker 9 (43:38):
You're absolutely correct, and to be honest, look, we're only
talking about a little over five thousand dollars extra on
the job.

Speaker 4 (43:44):
There's a lot of money. That's a lot of money, man, it.

Speaker 9 (43:47):
Is it is. But my beef with the American family
right now is that no one will return a call.
My roofer and myself try to reach out to the
company that called me back could tell me that it
was not covered, because all we're asking for is show
me in the policy where it says what isn't is

(44:09):
not covered. And this guy, he's always been on vacation
out of the office.

Speaker 5 (44:14):
We called him this morning.

Speaker 6 (44:15):
Sorry, I'm on the other line.

Speaker 9 (44:17):
I'll call you back.

Speaker 4 (44:17):
And what you need to do is, actually, if you
want to get this covered, Henry Brett said, if there
was a spacing issue, Henry, is this the way they
used to install deck with spacing?

Speaker 15 (44:32):
Yeah, the spacing is like ninety percent of why we
have to redig houses. We pretty rarely see hailstones go
through the OSC. I mean, that's like a pretty freak hailstorm.
Some meets you in Texas. But from what you were
saying that the adjuster made some sort of agreement or
I'm not sure if that was a verbal that he
would get.

Speaker 4 (44:52):
He's never going to prove that. He's never going to
prove that. Was it an email.

Speaker 9 (44:59):
Over the Actually.

Speaker 15 (45:01):
Okay, well, we did have a situation where the adjuster
had sent an email claiming they would approve decking and
we could use that later and we got that bought.
But if it's if it's a phone call, that's that's difficult.

Speaker 4 (45:12):
Yeah, now here's the thing, Larry, you have to switch
their attention from the old decking and worn out decking
to a code upgrade, because code upgrades, like when Henry
is stripping him off a roof and they see something
that's not up to code, it's covered by your insurance

(45:37):
if it is coincidental with your roof repair.

Speaker 9 (45:41):
And that's excitingly what I told my agent that it
was a code ordinance.

Speaker 4 (45:45):
Issue and okay, well then here's then I'm going to
give you some secret. Can you talk to your agent,
by the way, does he is does he return a
call or not?

Speaker 9 (45:57):
It takes a little bit, but he does.

Speaker 4 (45:59):
Okay, you're going to talk to your agent, and if
we have to, you're gonna step it up with a
public adjuster. And a public adjuster works for you and
interprets that damage and that policy. Do you have pictures
of the decking before they tore it off? Yes, okay, good.
Then you need your roofer to say what was wrong

(46:20):
with that decking that it was installed in It was
not up to code?

Speaker 9 (46:25):
Okay, And they've said that to me.

Speaker 4 (46:28):
Yes, well you need to have that in writing that
this decking was not up to code regardless of its condition,
it was not installed up to new codes. Okay, you
really need to keep that in mind. It was not
installed up to new codes, and this would be a
code upgrade, and this is covered by my insurance. Then

(46:50):
you tell your agent you need to talk to an
adjuster in charge of your case at American Family because
you are considering a bad thing lawsuit. You must use
the words bad faith. And by the way, Larry, that's
not an empty promise. You really can bring a bad

(47:12):
faith lawsuit and get triple the amount of the denied
coverage if they are unreasonably denying it, and if they
had pictures of it. I'm hoping they had pictures of
it while it was still on the roof, showing the
spacing issues, and it would be a code upgrade, and
they refuse to pay for that, it could be bad faith.

(47:34):
But we're gonna take it one step at a time. First,
you're gonna call your agent. You're gonna tell your agent
this is not a matter of old worn out decking,
even though it was old. The main issue was code
upgrade that is covered by your insurance. I'm assuming, I'm

(47:54):
assuming you don't have an ACV policy, and I'm assuming
all of this, so that is correct, right, you have
a small deductible in relation to the roof and then
replacement coverage.

Speaker 9 (48:06):
Right, that's correct.

Speaker 4 (48:08):
Okay, then that would also be code upgrade. And then
you tell your agent and you say it like this. Listens,
I know you think I'm just josh in here, but
i am going to hire a public adjuster and I'm
going for bad faith because this was a code upgrade
and you guys are refusing to pay for it. I

(48:30):
want you to take notes on every conversation you have
and you tell him you want to talk to the
adjuster who was in charge of your case, and you're
not getting a callback, and you will file a lawsuit
for bad faith and go for treble damages. Use those
magic words. Okay, but thank you, Larry, and by the way,

(48:53):
just for people to know, and thank you for calling Larry.
Call me back. I got a record of the call
and we'll tell make it from there. Okay, maybe we
go to the next step, which is a public adjuster.
Thank you for being on Excel roofing, Henry. And they're
doing the holiday lighting, but it's permanent led lighting. It's
not just for holidays anymore. Have you heard hundreds and

(49:15):
hundreds of colors? No, thousands of colors and millions of combinations.
Is Henry Stillon you still on Henry and and what
r really? Yeah, Henry, you guys are Mark said when
he compared pricing, you guys are so much lower than
all the competition. Why is that?

Speaker 15 (49:38):
You know, Jellyfish Lighting and some of the other companies
like Oleo, they just they're they're charging a lot.

Speaker 13 (49:44):
I mean, we come out there and.

Speaker 15 (49:46):
We have a really good manufacturer that we're working with,
and it's pretty similar to like I'm selling guters. The
lighting sits in the track. We can paint that to
the house. And yeah, our product, it's it's cheaper and
it's much better. You usually don't get the two.

Speaker 4 (50:00):
It's totally invisible when you know, when you're looking at
the house. I had Mark had to point out to
me where the little bulbs were. And it's led a
lifetime of light basically a lifetime of light. And you
have the controller that talks to your smartphone and you
can make any occasion of special occasion, graduation, birthdays, weddings, holidays,

(50:24):
game days. Excel roofing dot com go on there and
you can get an estimate online. Excel as an excellent
e x C e L Excel roofing dot com. Go
with a sure thing Denver's best roofer Excel Roofing dot com.

Speaker 1 (50:47):
You don't pay a cent until you're content.

Speaker 4 (50:53):
Time for an insurance check up free, no obligation in comparison,
call Compass Insurance. Pay too much your coverage at dozens
of insurance companies find out now three all three seven
to seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
all three nine two zero sixteen twenty two. Hey Tom

(51:19):
Martino here at three all three seven one three talks
seven one three eight two five five. Welcome to the show.
And Brian wants to talk about a patio. Brian, what
is going on with you?

Speaker 5 (51:33):
Hey Tom?

Speaker 16 (51:34):
Yeah, ipke A couple of times user referral lists many
times when I could count revized health and all the rest,
Thank you. And I was we're selling our house down
a from of the West.

Speaker 10 (51:44):
I looked on.

Speaker 16 (51:45):
Refurl list for a concrete lifter. They didn't have anybody
that serviced that area. Went with a company called Groundworks.
Regret it and I.

Speaker 9 (51:53):
Made a mistake.

Speaker 16 (51:53):
You oways say not to do, which.

Speaker 4 (51:54):
Is given me. How did you find? Groundworks?

Speaker 16 (51:58):
Just didn't good with search and looked like they had
decent reviews. I should have looked more into their reviews
because now it's and what were.

Speaker 4 (52:04):
They doing for you? What were they doing for you?

Speaker 16 (52:07):
They were going to lift I have a cracking, sinking
concrete on my front drive the half of the garage
and then the back patio. They were going to lift
that and seal it.

Speaker 4 (52:17):
Yeah, and what happened.

Speaker 16 (52:19):
So they came out September ninth, and I'm a volunteer
law enforcement and Navy vet, and they said they took
care of me, give me a discount. They quoted me
originally at fifty four hundred dollars for the project, and
then they ended up saying it would be forty two
hundred dollars with a almost thirteen hundred dollars deposit. I
had a red flag, but I did it anyway. I

(52:41):
shouldn't have to listen to Tom. And they scheduled the
work for six weeks out, which I thought was a
little weird.

Speaker 4 (52:48):
Wait a minute, So they came out on September ninth.
They just looked at the job. Yes, sir, and that's
when you paid a deposit, Yes, sir, and it was
thirteen yes sir, okay, so keep going. What happened? Did
they ever do the job?

Speaker 5 (53:06):
No?

Speaker 16 (53:06):
So was scheduled for the twenty first of October, some
next Tuesday, and I called them yesterday, we're selling the house.
We got an offer, but the concessions were pretty heavy
with the market the way it is, and so I
needed every bit of money I could get, so I
canceled the job with him yesterday. The salesman said he
would talk to the management about the refunded deposit.

Speaker 13 (53:30):
They did have a const.

Speaker 4 (53:31):
So tell me what were you going to do? What
were you going to do? Just not lift it. The
sellers or excuse me, the buyers would take it as
it is correct.

Speaker 13 (53:40):
Yeah, yeah, just okay, but not lift it.

Speaker 10 (53:42):
Yeah.

Speaker 16 (53:43):
And they did have a contract they signed back in September.
Did say a three day refunded the deposit. But the
section that filled out on midnight of such and such
date was not filled out or signed, so I don't
know that that's valid. And then I called them. They
said they talked.

Speaker 9 (54:00):
To the man.

Speaker 4 (54:01):
Wait wait, wait, but what's the big deal you want
to cancel. They haven't done anything. It's not like they
spent any money. Are they not going to give you
the thirteen hundred back?

Speaker 16 (54:11):
They flat refuse. I even asked for a partial refund.
I'd be happy with leaving them with two hundred bucks
for their time or something, and they flat refused.

Speaker 10 (54:18):
Nothing.

Speaker 16 (54:18):
Nothing. Not helped me at all.

Speaker 4 (54:23):
Does it say non refundable?

Speaker 16 (54:27):
I said the contract over to you. It said, hey, Kachina.

Speaker 4 (54:32):
Did you send us and marking me the copy? I
will send it right yeah, send it right now? Okay.
Does it say you can tell me if it says
or not. Does it say not non refundable.

Speaker 16 (54:48):
I'd have to look pull that email up real quick.
I I don't know the word's non refundable in there.
I do know that it said three day.

Speaker 4 (54:58):
No, that three day is required because it was done
at your house, and there's a three day right to
rescind whenever a contract is done at your house. So
that's why you have that three day right to rescind.
But that doesn't mean the recension rights are different than cancelation.
A recension right is simply saying I changed my mind.

(55:18):
A cancelation yeah, you change your mind and all that,
but they they might be able to keep that deposit
based on what it says on the deposit agreement. I
don't know. I mean, it sounds weird to me that
they want to keep thirteen hundred. Have you ever decided
to talk to the buyer and say, look, I think

(55:41):
we should have this done or you don't want to
upset the apple cart?

Speaker 16 (55:46):
Well, that and they also are a buyer is using
the VA loan and they don't have hardly any liquid cash,
so that's why they're asking for heavier concessions. They don't
have any liquid cash for closing really, so they're not
going to be in a position to really help up
in that regard.

Speaker 10 (56:00):
I don't think so.

Speaker 4 (56:02):
They're just barely getting by on the purchase, is what
you're saying, right exactly. Well, listen, man, I need to
look at this agreement. We'll take a break. I'll see
what I can find out. Did you send it over
Kachina I? Did it keep being in your inbox? Okay?
Hold on, Brian, we have more coming up on the
Troubleshooter Show. Go with a Sure Thing Denver's Best Roofer

(56:30):
Excel Roofing dot com.

Speaker 1 (56:31):
You don't pay a cent until you're content.

Speaker 4 (56:37):
Time for an insurance checkup free no obligation comparison call
Compass Insurance paying too much your coverage at dozens of
insurance companies find out now three O three seven to
seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two. Hi, I'm Tom

(57:03):
Martino here. Welcome three ZH three seven one three talk
seven one three A two five five. All right, So
I got this guy's contract, and uh, it's basically very professional,
very well done. And I don't see where you can

(57:24):
just cancel without any damages. This is a contract, you
signed it, you initialed all the proper places, and in
essence they're doing nothing wrong. There is one little thing
I wanted to ask about the contract on the right
to rescind. They did not fill out no later than

(57:46):
midnight of and I hereby cancel. They they did not
fill that out.

Speaker 16 (57:52):
That's correct, his blank.

Speaker 4 (57:56):
That's the So the only hope you may have is
the right to rescind, It says you may cancel this
transaction without any penalty or obligation. Well no, it says
within three business days from the above date. So that's
just a technicality. They didn't fill out to cancel this transaction,

(58:21):
mail or deliver assigned and data copy of this cancelation notice,
or send a telegram to not later. Then, yeah, that
that's not that's not they did this properly. Here's what
I'm going to tell you, man. I'm just you know,
look at it is what it is. You signed a contract.

(58:42):
They're going to hold you to it. Did they say
they would take any liquidated damages?

Speaker 16 (58:50):
They they said they you know, flat refused the deposit.
That was basically it.

Speaker 4 (58:56):
So they're just going to keep the deposit. Are they're
not going to come after you for any other damages?

Speaker 13 (59:01):
No?

Speaker 16 (59:02):
No, And like no crew came out. His next week
is a week you know notice cancelation, So no materials,
no crewd nothing. So they didn't think about that.

Speaker 4 (59:11):
Now, okay, so you did let them know in writing though,
that you're canceling.

Speaker 16 (59:18):
I spoke with them on the phone yesterday and then
buy a text with the salesman in the afternoon.

Speaker 4 (59:24):
I you know, I would you know, cancel the contract.
Make sure it's very clear so they don't show up
and expect to do the work. Yeah, I mean, otherwise
you have to prove you canceled. Now, I personally don't
think even if you went to small claims court, you're
going to get this money back. I mean, that's my

(59:44):
personal opinion. It's not a legal one. I don't see
anything they did wrong. And by the way, it indicates
more than a thirteen hundred well, no, I know it doesn't.
It's twelve hundred and something. I guess. So listen, if
they didn't expend any money or resources, you know, they
they could decide to return it to you if they
wanted to. But they're not going to. I mean, you know,

(01:00:08):
you're just out and it's they're not doing anything wrong.
I noticed you labeled the email some scam, and I'm
not sure why it turns south like it did, but
you simply changed your mind. I don't see any scam here.
So do you feel there was something fraudulent?

Speaker 16 (01:00:32):
I just feel like they purposely I mean, nothing could
be proven, but they scheduled six week in advance. I
think to make people kind of want to cancel or
find something else in the meantime and knowing they're going
to keep the deposit. And it's like I said.

Speaker 4 (01:00:44):
Wait a minute, Wait a minute. You're telling me that
they purposely schedule it six weeks out and know that
people are going to change their mind so they can
just keep deposits.

Speaker 16 (01:00:56):
I mean, I feel like that's the case. Can't prove it,
but I feel like that's the case.

Speaker 4 (01:00:59):
Well, you never prove it. I wouldn't believe it. I
would say that's the most that's the most asinine theory
I've ever heard that somebody would sign a contract purposely
putting it out enough time, hoping the consumer cancels so
they get to keep the deposit. I'm sorry, bro, I'm
not with you on this one. That company really did

(01:01:20):
nothing wrong. And uh, I think you're out the money.
Of course, you can always have the work done, but
make sure you cancel it though. Make sure that they
know officially that you canceled. Three O three okay, thank you?
Three O three seven one three talk seven one three
eight two five five. Ray is calling about her daughter,

(01:01:44):
uh or his daughter whatever it is.

Speaker 5 (01:01:46):
Ray?

Speaker 6 (01:01:47):
Ray, Yes, Oh, I'm talking to you.

Speaker 4 (01:01:52):
Hey man, what's going on with your daughter?

Speaker 6 (01:01:55):
Oh. She she's about forty four years old, and she
spent years getting her degree in my master's to become
an educator, and she's finally got her director's license.

Speaker 10 (01:02:10):
To be a directors.

Speaker 4 (01:02:11):
What do you mean a director? I don't I don't
understand what this has to do with anyt But what
is the director? What do you mean.

Speaker 6 (01:02:19):
For a daycare center?

Speaker 4 (01:02:21):
Oh?

Speaker 6 (01:02:21):
I see, uh huh good, the early early education? Okay, Anyway,
she helped this person. He was he was going to
start to open up a new a new facility, and
she helped him with all the licenses and get all
the state permits and get him off probation.

Speaker 5 (01:02:39):
And after she got him up and running, he.

Speaker 6 (01:02:42):
Owned she had over three hundred hours of overtime that
he didn't want to pay her for. Accuser of lyon
and stealing had fired her. So I'm looking for a
labor attorney, and the state, the labor board says that
she's got to have over seventy If it's over seventy
five hundred dollars, she has to have a journey and
go to district court. So I was hoping you could

(01:03:02):
direct me to a good labor lawyer.

Speaker 4 (01:03:04):
Well, I don't have a good labor lawyer. And I'll
tell you why. Let me tell you why. Most labor
lawyers are not in the business of representing workers because
workers are broke. I'm telling you some truth here, by
the way, just plain unadulta your truth, all right. So
employment attorneys usually represent employers. Very few employment attorneys want

(01:03:30):
to be representing the worker because there's nothing in it
for them. I mean, can your daughter, Well, let me
just ask you this for how much is owed?

Speaker 6 (01:03:41):
By the way, about fifteen thousand?

Speaker 4 (01:03:46):
And did she get paid anything during this time? Yes?

Speaker 6 (01:03:51):
But never never got paid overtime?

Speaker 4 (01:03:54):
Well, let me ask it. Well, did she have an agreement?
Did she have some kind of an agreement or contract?

Speaker 6 (01:04:00):
Well, then it was mostly verbal. Is an employee?

Speaker 4 (01:04:05):
Yeah? But that's not going to cut it, man. I mean,
no attorney's going to take this case. I mean, do
you have the money it will take to fight this case?
You understand it'll take about fifteen grand to get it
to court. Well, I understand, now, I was Ray, Ray,
I'm just trying to be I'm trying to be truthful

(01:04:26):
with you. How much? How much you're saying she's owed
fifteen grand in overtime. Correct, this happened over what period
of time from the beginning to the end?

Speaker 6 (01:04:41):
What maybe about a year? About a year?

Speaker 4 (01:04:46):
Okay? But did she ever bring it up? Why is it?
Did she just bring it up at the end? I mean,
as week by week was she paid? Was she paid
her regular wages? Okay? But then when she was paid
her wages during this one year period, did she ever

(01:05:07):
say to the guy, oh, by the way, you owe me,
you owe me money?

Speaker 6 (01:05:14):
Yes, you know he knew that?

Speaker 4 (01:05:17):
Well, what do you mean he knew it? Was there
anything in writing? I mean, when you say he knew it,
how do you know he knew it?

Speaker 6 (01:05:23):
I'm not still I can't answer that truth ten yes
or no?

Speaker 4 (01:05:27):
Okay, I'm thinking, look at ray, I'm just trying to
be a friend here. This is a losing proposition. This
is truly a losing You're you're not going to win this.
It's going to be a waste of time and money.
Go ahead, go ahead, bud, You're welcome to speak. Bow,
go ahead.

Speaker 12 (01:05:47):
Okay, Why can't you?

Speaker 14 (01:05:50):
Did you file a complaint with the state labor board?

Speaker 12 (01:05:53):
That doesn't cost anything?

Speaker 4 (01:05:54):
They said, they, well, they okay, they gave him the
brush off. They said you got to go to district court.

Speaker 12 (01:06:01):
I don't know if he got hold of the right department.

Speaker 4 (01:06:03):
Well, if there's nothing to investigate, she was paid, she was.

Speaker 14 (01:06:07):
Paid bo but he says they are fifteen grand and
old time.

Speaker 4 (01:06:11):
Okay, So anybody go to the labor words that I'm
owed this and they're going to investigate, They're not. They
have to have something to go on. She has no contract,
she has nothing. She's been paid the entire time, and
she's saying, over a year's period, I've accumulated fifteen thousand
dollars in overtime. No time, she eat time card, no record. Yeah,

(01:06:32):
that's what I'm saying. Ray, Does she have any record
whatsoever in the past of asking for the money?

Speaker 6 (01:06:39):
Yes, I believe.

Speaker 4 (01:06:40):
So Okay, Ray, listen, man, I'm not telling you to
quit your battle. I'm just telling you you called me
for one thing, and that was a labor attorney. I
don't have any labor attorneys that would take this at all.
And I think, truly you're you're wasting your time. I
really do, and I just don't want you to throw

(01:07:02):
good money after bad. I mean, I'm doing Ray no
good by lying to them. And tell him, you know,
go to the state that might help you free. They're
not it will it's free, but they're not going to
take it. They've already been to the state.

Speaker 12 (01:07:14):
Oh, Tom, you're right, she's got to have something rewrite.

Speaker 4 (01:07:17):
She has something. She was working there and getting paid,
and then a year later she says, by the way,
you owe me an extra fifteen grand I mean, okay.
On the very first paycheck when he didn't pay the overtime,
does she have a record of her asking for it?
I believe so, yes, And then the second, then the

(01:07:38):
second paycheck when it still wasn't paid, does she have
a record of asking for it?

Speaker 6 (01:07:44):
So she had agreed to help them start it, and
she would get baked whenever it stuttered up and running,
and she did.

Speaker 4 (01:07:49):
And where is that agreement? Where is that agreement?

Speaker 10 (01:07:52):
Ray? I?

Speaker 6 (01:07:54):
I hope it's in writing. I can't answer that, truthfully, Tom.

Speaker 4 (01:07:58):
Okay, Ray. What you need to do is find out
anything she has in writing and call us back and
if there's anything at all, you know, we'll take a
look at it. We got to take this break more
right after this, go with a sure thing. Denver's best
roofer Excel roofing dot com. You don't pay a cent
until you're content, wait time for an insurance check up free,

(01:08:22):
no obligation. In comparison, call Compass Insurance paying too much
your coverage at dozens of insurance companies find out now
three all three seven seven to one help. You'll think
you're his only customer when you choose Frank durand the
real estate Man dot com to list your home with
Remax Alliance three all three nine two zero sixteen twenty two.

(01:08:47):
Hi Tom Martine here at three O three seven one
three talk seven one three eight two five five. So it's, uh,
it's really frustrating when you have problems like you know
you have, right, I mean, when you don't have any
kind of proof and you let things go on for

(01:09:09):
a year and everything is verbal, it's just not going
to work. And people so many times find themselves in
this situation in these remaining minutes. And then I'll talk
about my people spying on me after the break. But
because I've had calls, and as I said, I'm not
going to make callers wait for my stories. Doctor Joel

(01:09:30):
Chertaki's with Denver Region dot com. Tennis elbow first of all,
what is tennis elbow? I always get these inquiries, what
is tennant? What is tennis elbow? Tennis elbow?

Speaker 7 (01:09:43):
The technical term for it is medial epicondolitis, and so
it's on your elbow. It's a strain of the muscles
on the inside of where your forearmbone connects to your
upper arm bone.

Speaker 4 (01:09:57):
And is it from playing tennis?

Speaker 7 (01:09:59):
Well, it can be from a lot of things, but
they just call it that because that's a common injury
with ten I want to.

Speaker 4 (01:10:03):
Talk about again. We're running out of time, but we're
going to talk about common treatments. Can you treat it?

Speaker 7 (01:10:08):
PRP is the most beneficial treatment for that PRP which
is less expensive.

Speaker 4 (01:10:13):
Hang on, we'll talk about this and more. Go with
a sure thing Denver's best roofer Excel roofing dot com.
You don't pay a cent until you're content. Time for
an insurance check up free, no obligation. In comparison, call
compass insurance paying too much your coverage at dozens of
insurance companies. Find out now three O three, seven to

(01:10:34):
seven to one help. You'll think you're his only customer
when you choose Frank durand the Real estate Man dot
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two.

Speaker 8 (01:10:50):
With news.

Speaker 6 (01:10:55):
You don't have.

Speaker 8 (01:10:58):
Run?

Speaker 2 (01:11:00):
Can Shoot's gonna help?

Speaker 17 (01:11:03):
Come?

Speaker 3 (01:11:04):
Man Dix is the Troubleshooter Show.

Speaker 4 (01:11:08):
Now Tom Martino, Hey, Hey, Hey, Tom Martino here, welcome
to the show. Three oh three seven one three talk
three oh three seven one three eight two five five.
Deputy d in the house right now and Deputy bo
out investigating a case. And then we have a Denver
Regen dot com Joel tridact with us and we're talking

(01:11:29):
about anything during your Heart and pocabook is and I said,
callers never wait on the show. If you have a
call at three oh three Martino three oh three six
two seven eight four sixty six, I take you, or
you can call three oh three seven one three talk
three oh three seven one three eight two five five.
Right now. Robert has a property buying question. Robert, welcome

(01:11:57):
to the show. What's going on with you? Robert?

Speaker 5 (01:12:00):
Well, thanks for taking my call. Tom. Yes, sir, looking
at buying a piece of property. And I don't really
need a realtor because I've got the price with the
owner I already fixed. So what would be your advice
to me about getting paperwork to buy this property.

Speaker 4 (01:12:19):
Okay, I do this, I do this a lot. No,
you don't need a realtor. Now, a realtor is cheaper
than an attorney, and a realtor in the state of
Colorado has a limited practice of law as it pertains
to a single transaction. In other words, they can't counsel
you on the law, but they can handle it the

(01:12:40):
same way an attorney would. So they're cheaper and they're
better at specific real estate. And I shouldn't say they're better, like,
for example, Brad O'Brien could handle this for you. Brad
O'Brien's an attorney. He does O'Brien legal services, he does
real estate law. So you could contact him and say
you're buying a piece of proper and then you'll proceed

(01:13:01):
to do what he says, and it'll might cost you
a couple grand I think you can. Probably you can
go to a title company and they can handle it
for you. Some of them will handle the whole thing
for you. But what you need, first of all, the
buy sell agreement. Do you have a contract that you submitted? No, okay,

(01:13:22):
there's a standardized Well here are the steps and why
a professional can help you. There's a standardized contract for
buying and selling, and you want a standardized contract approved
by the state of Colorado. And I'm assuming is it
in Colorado.

Speaker 5 (01:13:43):
North East Colorado?

Speaker 15 (01:13:44):
Yeap?

Speaker 4 (01:13:45):
Yeah, So you present the contract and then that person
accepts it. Now you have a contract. Then there's going
to be a certain amount of title work to make
sure that you are buying something that is ready to
buy and that it has free and clear title or
that you know any leans existing, and that they're taking

(01:14:06):
care of it closing. That's the title search and title commitment.
Is it is it land or a land in a
house or what?

Speaker 5 (01:14:15):
Well? Land but it has a house on but I'm
sure it has to be destroyed.

Speaker 4 (01:14:22):
Or what I'm saying is does this does somebody live there?

Speaker 5 (01:14:26):
Yes?

Speaker 4 (01:14:28):
Okay? Do they have a loan on the house?

Speaker 5 (01:14:32):
No?

Speaker 4 (01:14:33):
It's free and clear right okay. So you still have
to do a title search and you would demand title insurance.
You know what title insurance is a lot of people
don't know what it is. The seller, the seller buys
title insurance to ensure that the title they're transferring to

(01:14:54):
you is as represented. So what happens in a time
idle search is they look for all the exceptions to
clear title. For example, if there's a lian somewhere, an
easement somewhere, or a loan somewhere, all of these are
listed as exceptions, and at closing those exceptions are either

(01:15:18):
accepted for example, like the easements and stuff that are there,
and then the other ones like liens and loans are
paid off at closing. But you have to ensure that's
being done properly. Now I know a lot of people think, oh, Tom,
I'm just buying a piece of property. They accepted the
contract where we're going to go to closing. Well, you

(01:15:40):
could do that, but then you could run into a
whole bunch of trouble down the road. So it's best
to do it the right way and demand title insurance.
And there's a cost to title insurance, and you have
to negotiate who's going to pay the title insurance. Are
you paying it or is the seller? Conventionally the seller
offers title insurance to the buyer. The seller is saying, look,

(01:16:04):
not only am I selling this to you, but I'm
ensuring it. And title insurance again is good for the
exceptions that's why you get title insurance to see all
of the exceptions to clear title. And there are always exceptions.
There are power lines, there are easements, there are mineral rights,

(01:16:25):
and then there are loans and leans for unpaid contractors,
and you need to do that to protect yourself. So
at closing, all of those things are cleared up. So
what I would recommend is that you find a local
broker familiar with the real estate market there and ask
that broker to be a transaction broker. That means the

(01:16:48):
broker is not representing either one of you. He is
doing the transaction, so he or she will get paid
a fee. You negotiate the fee. How much is this
property going to be.

Speaker 5 (01:17:04):
Entered? Six hundred?

Speaker 4 (01:17:06):
Okay, so six hundred grand, So you can offer the
guy one thousand bucks or five hundred you can you
know whatever. I mean. They don't have to do much
work except doc preps. But they do have to do
some work and it's probably going to be worth five
hundred to one thousand bucks. Or you go to a
real estate attorney, either one. If you go directly to

(01:17:29):
a title company, they can't necessarily help you with a
lot of it. They can help you with the title
commitment and all of that. But I would get a
broker and ask them to be a transaction broker and
get a good broker who's and then that broker simply
prepares the contract, has it accepted, and then finds a

(01:17:52):
title company that's acceptable to you and the seller, and
goes about executing the sale.

Speaker 5 (01:18:02):
I ask you question, they actually have a realtor. I
don't know if it's fair or not, but they want
to her time is up in first to March, so
they want to wait till then so they don't have
to pay her dues when they sell it. What do
you think about that?

Speaker 4 (01:18:18):
But here, well, okay, there are a lot of caveats
to that. For example, did you find out about this
property through that broker? No, you did it totally on
your own.

Speaker 5 (01:18:35):
It's next door to my daughter. And they had a
for sale sign out there, not a realtor for sale sign,
just a handmade for sales sign for sell buy owner.

Speaker 4 (01:18:47):
But why did he have a for sale by owner
up there if he had a real estate broker.

Speaker 5 (01:18:52):
I can't tell you. I couldn't tell you that.

Speaker 4 (01:18:54):
Okay, let me tell you what can happen if they
let this real estate contract expire and then accept your
contract a week later. The real estate broker could put
up a stink saying it was a result of her
listing or during the time of her listing that you

(01:19:17):
got interested in it and really could end up being
a problem. I'm not saying she would be, but she
could throw smoke into this whole thing, and it may
not be as clear as you think. Brokers are very,
very cognizant of people who let the contract expire and

(01:19:43):
then all of a sudden they have a buyer, right,
so I.

Speaker 5 (01:19:48):
Don't know they're makes any difference to me.

Speaker 4 (01:19:51):
Well, no, it doesn't make any difference to you at all.
But the seller may decide. Is the seller the one
to suggest to wait, yeah, okay, you may another way
to handle this is you may want to go to
this real estate broker. Now, a lot of real estate

(01:20:13):
brokers are pea brains, and they don't They truly don't understand,
you know, how to make money. They just grab every penny.
But if this real estate broker, if your seller says
to the broker, by the way, one of my neighbors

(01:20:34):
wants to buy this. Now, I know you haven't listed,
but you really didn't find me this buyer, and we
would like you to act as a transaction broker. Now
it can go two ways. One she says, sure, I'll
be a transaction broker. Or two you're gonna owe me

(01:20:56):
the full commission forget transaction broker and then you alert her.
So I think either way can work. Do you think
that this broker would be amenable to being a transaction broker?
Or you don't know?

Speaker 5 (01:21:13):
I haven't. I don't know who they are, don't never
talk to him, don't know anything about him.

Speaker 4 (01:21:17):
How long has she had it listed?

Speaker 5 (01:21:20):
I don't know that either. I just seen the for
sale sign about four days ago, so I went over
and talked to him.

Speaker 4 (01:21:27):
You saw her for sale sign or for sale by owner,
but for.

Speaker 5 (01:21:31):
Sale by owner a little ten by ten piece of paper.

Speaker 4 (01:21:35):
I wonder why he did that.

Speaker 5 (01:21:37):
I have no idea.

Speaker 4 (01:21:39):
Okay, well, Robert and so.

Speaker 5 (01:21:42):
My other question I had was, it's like sixteen and
a half acres. Do I need to hire an inspector
to walk to property for problems?

Speaker 4 (01:21:50):
Or what you need is a survey? Do you need
a survey? Okay, that's to protect your interests. I assume
you're paying cash for it.

Speaker 5 (01:22:01):
Right.

Speaker 4 (01:22:02):
Well, when you have a loan, your interests are protected
by the lender because the lender is protecting its own interest.
But when you don't have a lender, you don't have
anyone pushing you like you want to do an improvement survey.
You want to make sure that there's nothing encroaching on
the property and you're going to have a battle, or

(01:22:22):
you want to make sure there's no one claiming rights
to that property, and it muddies up the survey. So
you not only want tidal insurance with a list of exceptions,
you also want an improvement survey to make sure. For example,
if you bought a place, let's say, with sixteen acres

(01:22:46):
and the guy has a well and it ends up
being not on his property, that would cause you that
would cost you thousands of dollars after you close on it,
or were you going to say date Tom.

Speaker 18 (01:22:57):
I think that one of the risks that Robert is
facing here is that somebody else is going to buy
this property between now in March, that's almost half a
year away.

Speaker 12 (01:23:06):
So this broker, or the result of this broker's listening.

Speaker 18 (01:23:09):
Might get the property sold before Robert gets a chance
to buy it.

Speaker 4 (01:23:13):
It could be Robert. Did this guy say he's having
any interest?

Speaker 5 (01:23:20):
Nobody's called or came back to look at her, and
they've not got any calls, nothing.

Speaker 4 (01:23:26):
But you don't know how long it's been listed, and
it's listed until when when does the agreement expire?

Speaker 5 (01:23:33):
I believe he said first to March.

Speaker 12 (01:23:35):
Okay, it's a long way away.

Speaker 4 (01:23:37):
So you got November, December, January, and February. Got four months,
well four and a half.

Speaker 12 (01:23:44):
Yeah, I mean it's only halfway through October. Who knows.

Speaker 18 (01:23:47):
Maybe this broker knows what he or she is doing,
so maybe this property is being marketed effectively.

Speaker 4 (01:23:52):
You know, let me ask you this, Are you getting
it cheaper than he's listing it for?

Speaker 5 (01:24:00):
No?

Speaker 4 (01:24:02):
Then why don't you just go through the broker and
just buy it? Why? I mean, is he the one?
Is he the one that won't do it right?

Speaker 5 (01:24:12):
He's the one that wants to wait? It makes no
difference to me.

Speaker 4 (01:24:16):
Well guess what he doesn't. If you went to that
broker and you said I want to buy this property
and she presented him with a full price contract, would
he reject it?

Speaker 5 (01:24:29):
No?

Speaker 4 (01:24:30):
Well, then why don't you just do that? Then? All
of then, then, as Dimitri says, you don't have to
worry about someone else buying it out from under you.

Speaker 5 (01:24:38):
Well, that's kind of kind of the way I was leaning.
I did. My daughter was, you know, thinking cheaper. But
it doesn't matter to me.

Speaker 4 (01:24:46):
Well, you should just go to the broker and put
an offer in.

Speaker 18 (01:24:52):
Yeah, I'm looking for some acreage, so really you should
do it.

Speaker 4 (01:25:02):
Through the broker. Then it doesn't muddy up the waters.
You have to wait, You have to wait four and
a half months, and as Dimitri said, it might sell
during that four and a half months, maybe to me.

Speaker 5 (01:25:14):
Right, Yeah, So.

Speaker 4 (01:25:18):
Robert, if I were you, if I were you, I'd
use the I'd go to that broker. Now you might
want to go to that broker and say, listen, you know,
since I'm coming in without a broker, I want the
co op fee. You know, you can try to negotiate

(01:25:38):
a discount. But then again, I'm just telling you that
if I were you in this situation and I really
like the property, I wouldn't sit idle for four and
a half months waiting for the listing to expire. I
just wouldn't. I got to take a break. Three oh three,

(01:25:59):
seven to one three talk seven one three eight two
five y five. Mike will have a comment on realtors
versus lawyers coming up right after this. Go with a
sure thing Denver's best roofer Excel Roofing dot com.

Speaker 1 (01:26:14):
You don't pay a cent until you're content.

Speaker 4 (01:26:20):
Time for an insurance check up free, no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
seven one help. You'll think you're his only customer when
you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two. Hi Tom Archino here,

(01:26:47):
welcome to the show. Three O three seven one three
talk seven one three A two five five. Okay, we
don't have any callers at the moment, so you can
get right through at three oh three Martino three oh
three six two seven eight four sixty six or three
oh three seven to one three talk seven one three

(01:27:10):
A two five five. Now, I told you I wanted
to tell you what happened to me, and I want
my YouTube morons. Since that's instantaneous to weigh in on
it again. You can call me and weigh in on
it as well, but I want you to tell me
how this happened now. I don't want you to call
me crazy. Please, I'm I'm bored with my Beamer. You know,

(01:27:35):
I'm just bored with it. It's a nice car, the
X seven. It's a nice car. I don't know why.
I'm just bored with it. There's nothing wrong with it.
So I've been thinking about different kinds of cars. And
I'm driving down the highway and I noticed a Porsche

(01:27:55):
of some kind of forget the exact model at the time,
and it even looked like an EV no matter what.
All you need to know is was of Porsche. I
slowed down and I looked at it, thought it was
pretty cool. Then I was on Colorado Boulevard. I saw
another one, slowed down and looked at it, and I

(01:28:19):
looked at a couple Porschas when I came up alongside them,
and I started they looked pretty cool, right. And as
with anything, you know, you start thinking about stuff, you
start looking at different models. So the next morning, when

(01:28:41):
I go and browse my news online, all of these
Porsche ads were presented to me. I'm seeing Porschas everywhere. Now,
prior to that, I had gone to cars dot com
to look for Mercedes and to look at Tesla's and

(01:29:07):
those ads would be presented to me when I browsed
the internet. But in this case, all I did, I
swear to you, all I did was looked at the car.
I looked at it. I didn't search for it online.

(01:29:28):
I did nothing of the sort. I just looked at it,
and I looked at it in several different places. I
even slowed down to look at it. And sure enough,
when I got home the next morning. Now, remember I'm

(01:29:51):
looking at them, looking with my eyes at these cars.
The next morning when browsing the all the car ads
were Porsches. Now, I don't know how that happened, but

(01:30:12):
I swear to God it happened. My car has cameras
on it. When I slowed down, did my car see
what I was looking at and then report me? I mean,
we're walking databanks of information, and people would love to
find out what we're thinking about, what we own, what

(01:30:34):
we're going to buy. That's why a lot of these
RFID chips are put at stores. When you walk in
the store, they can see what's inside your purse. Sometimes
they can see what clothes you're wearing and market accordingly
inside the store with these led displays. So there, Deputy D,

(01:30:58):
being among the most paranoid up the bunch. Here, I'm
beginning to be that way. I'm going to go to
a wide shot here, Deputy D. Why when I slowed down, Yep,
I swear to I'm not kidding you. This was not
my imagination. I did not search it. I slowed down
to see a Porsche. I love the way it looked.

(01:31:20):
Then when I saw another one, I slowed down to
look at it. Then I was in a parking lot.
I looked at a couple, not a couple one, but
in another parking lot another. So I looked at maybe
four or five. No, I shouldn't say look. I noticed
them in traffic, I noticed them in a parking lot.
Then the next morning my ads were filled with Porsches. Now, seriously,

(01:31:46):
was it a maybe it's a coincidence. Well, then, no
one's looking through my eyes. No one's looking through my eyes.
I don't have any implants, And I'm not one of
these people who believe that you know everybody is spying
on me, or I have electronic surveillance in my head.
So what I want to know. We didn't just look

(01:32:10):
at it. Tom, you said, oh that Porsche. Okay, I
did mention.

Speaker 12 (01:32:17):
Wait a minute, here we go.

Speaker 4 (01:32:20):
Wait a minute. I did mention. I think to my wife,
those Porsches are really cool looking.

Speaker 12 (01:32:27):
Yeah, and your vacuum cleaner heard that.

Speaker 4 (01:32:29):
No, I was ran in my car at the time.
I think maybe not, Maybe I was home. No, I
was home at the counter, and I says, you know,
those Porsches are really cool.

Speaker 12 (01:32:38):
Yeah.

Speaker 4 (01:32:40):
And come on, man, are you saying that that we're
being listened to you to that extent?

Speaker 12 (01:32:46):
Absolutely?

Speaker 18 (01:32:47):
Tom, Come on, Tom, there are no There are no conspiracies,
but there are no coincidences. And I'm telling you you
are much more hooked up to electronics than the average
person that I know.

Speaker 12 (01:32:58):
You used AI, your phone and.

Speaker 18 (01:33:01):
Computer are connected, You're on YouTube, You're god knows all
over the internet.

Speaker 4 (01:33:05):
All my savices.

Speaker 12 (01:33:06):
Look at you discuss this with your wife.

Speaker 18 (01:33:08):
You probably mentioned it to Mark, maybe one of your kids.
All these things, they're all listening, and they're paying attention
to the frequency with which you repeat the word portia.

Speaker 4 (01:33:18):
What did you think is going to absolutely, really believe that.

Speaker 12 (01:33:20):
I know, so for a fact, what other explanation is there?

Speaker 4 (01:33:24):
And I mean, I'm saying I may have mentioned it,
but obviously it's not looking through my eyes.

Speaker 18 (01:33:33):
No, no, but it's let's ask you a robe.

Speaker 4 (01:33:35):
But tim on I okay, one of my morons. Tim
on YouTube says, your iPhone's listening to you all the time,
and then the average person one other person Hellcas says
the average person is under surveillance by five devices at
one time, and then christ Stake tom search YouTube there

(01:33:56):
are settings on the iPhone you can disable for that. Well,
how would the iPhone know I slowed down to look
at it?

Speaker 12 (01:34:03):
Well, because it knows where you are you use.

Speaker 4 (01:34:04):
It for anyway. I gotta take a break up.

Speaker 12 (01:34:07):
Sorry, you're right.

Speaker 4 (01:34:08):
He wants to know why they're not telling me it's
break time. So we got more coming right up. Go
with a sure thing Denver's Best roofer Excel roofing dot com.
You don't pay a cent until you're content. Time for
an insurance check up free, no obligation. In comparison, call

(01:34:30):
Compass insurance paying too much your coverage at dozens of
insurance companies find out now three oh three seven to
seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two. All right, I'm
Tom Martino. You're a troubleshooter three O three seven one

(01:34:53):
three talk seven one three eight two five five. And
for those just tuning in, or for those who tune down,
tune back in, or for those who just stumbled upon us,
this is the Troubleshooter Show, the consumer show. We often
talk about issues like marketing. Now, there's no This happens
to me all the time. Okay, when I'm online and
I searched for something, Okay, like I searched for g Wagons,

(01:35:17):
or I went on cars dot com, or I searched
for a specific Tesla. Then when I'm browsing the internet,
everything comes up what I was searching for. You know,
I'll see a bunch of g Wagon ads, or I'll
see a bunch of Tesla ads, and it knows what
I'm searching, and it feeds me the ads for which

(01:35:39):
I am searching. I understand that completely. Or a website
that I visited. I understand that and almost came to
accept it. But one time or not one time the
other day and it happened it Actually it was last week.
I'm looking at Porsche. I loved the Porsche EV and

(01:36:02):
I looked at when I saw when I slowed down
and looked at it. I looked at it. Didn't take
a picture of it. I looked at it. And then
I saw it again, slowed down and looked at it.
I was in a parking lot driving by one slowed down.
I think I got out of the car even to
look at what model it was. The next day, that morning,

(01:36:27):
it freaked me the hell out. I'm looking at my
computer and a bunch of Porsches come up. Now maybe
because I was searching for gew wagons and I was
searching for other Teslas and other luxury cars, it thought,
let's throw some Porsches at the guy. But it was
only Porsches. And I'm wondering, why, how the hell did

(01:36:49):
that happen? And I swear to God it happened, and
I don't know how. I mean, you know, listen, man,
it's like, yeah, called my show and told me this.
I'd say, no, you took a big sure of it. Ah,
you must have done something. Hey, Tom, hang up, or
I would have played. I would have played, I would

(01:37:13):
have played a sound effect. I would have done something.
Who wants to tell me how this happened? Tom? Why
don't you ask your girlfriend or your boyfriend? This is
my boyfriend? You mean my Chat? Yeah, see what they say?
You know, that's a good idea. But now Chat's gonna
have everything. Man, I'll tell you what I want to know.

(01:37:34):
How now? Doctor Trudak here with Denverregent dot com says,
when you slowed down, maybe your car's camera saw that
you were slowing down to look at something. Because my
car is equipped with a bunch of cameras, doesn't know
doesn't know what I'm looking at, doesn't know what I'm doing.
What do you think, Joel? I mean, seriously, this really

(01:37:57):
did happen. I'm not saying it to Spark Converse station.
It really happened to me, and it freaks me out.

Speaker 7 (01:38:03):
I think the AI is advanced enough to connect the dots.

Speaker 4 (01:38:07):
Do you think AI? You know I do have Chat?
I wonder And by the way, we're sitting in the kitchen,
Stephanie and I where we're standing talking about something and
this is the truth. And all of a sudden my
phone starts talking and it's chat saying, you know, I
kind of agree with you Stephanie. Oh, it's because it

(01:38:27):
hurt the chat was on. It was on that, but
I know it was on right, That's happened to me
before too. And it starts reacting to what we were
talking about and said it agreed with Stephanie, and then
I don't know, it's a bit unnerving. Well think about this, okay, truly.
Although Deputy D thinks he's he's secure and all that

(01:38:49):
because he doesn't do a lot of this signing up stuff,
he did bring up a good point to me. Why
does your TV need to know like you're a worse?

Speaker 18 (01:39:02):
Why do the demand to know your birth date? Yes,
here a word allowed you to go on with a setup.

Speaker 4 (01:39:07):
Procedures, so these so basically the new normal is this.
We are being spied on by every smart device there
is and they all talk to each other.

Speaker 12 (01:39:20):
That's some dumb ones too.

Speaker 7 (01:39:21):
Do you remember a time not that long ago when
we used to talk about how horrible it would be
to live in authoritarian country where you were spied on
all the time, where you couldn't say what you thought,
and you couldn't speak your mind, and you're always going
to be happening.

Speaker 4 (01:39:33):
I mean, the government's not using it against us right
now though, so we think. So Okay, I'm going to
tell you another thing that freaked me out. Okay. I
got the Bespoke smart washer dryer. It's literally a computer. Okay,
it's got a touchscreen, it's got everything. And I know

(01:39:54):
you're going to think I'm crazy. I didn't want to
talk about this. I got it because it does some
dry cleaning, or its version of dry cleaning with steam
and sanitation. And I did some sweaters and the final
thing was it's going to be slightly damp. Lay it

(01:40:16):
on a towel. It's done. For two of the sweaters,
I took it out, laid it on a towel like
you said, and they were perfect. One I wanted to
experiment with and I said, I wonder if I could
lightly dry it, and it came out as a baby sweater. Okay.
And because it meant it, it's slightly damp, take it out,

(01:40:39):
lay it on a towel. By the way, it does
this tremendous job of dry cleaning. Sweaters. It does when
you do it the right way. So I said, Stephanie,
I ruined this sweater. I was online and was getting

(01:40:59):
ads about sweaters. Now does that damn machine know that
I ruin one of my sweaters? No? No, I'm serious now,
I'm not. I'm not joking. What the is going on?
I almost said it? I mean, what is going on?
What is going on that these things know what the

(01:41:19):
hell we're doing every day?

Speaker 12 (01:41:21):
And that's just what you know they know.

Speaker 18 (01:41:24):
That's just can you imagine what they actually know about
you that you don't know about yet?

Speaker 4 (01:41:29):
I forgot all about that sweater episode until I just
mentioned it. I really was using that washer dry That
washer dryer texts me when the load's done or and
I even got a text saying that I had cleaned
something last week. Isn't it time to clean again? What? Yeah?

(01:41:50):
My eye robot back tells me you haven't cleaned in
a while. It wants me to use it.

Speaker 12 (01:41:57):
Yeah, so we can update. It's math your house.

Speaker 4 (01:42:00):
Do you think I gotta take a break. I'm sorry, dragon,
I'm just fascinated. I am, like, I wonder how many
things know about me and know all about us and
It's not just me. Guys, you are all being spied
and don't think you're immune to it. You're not. I
don't care what you do to try to protect yourself.
I'm gonna take all of your calls. Hang on, I'll

(01:42:21):
be right back. Go with a sure thing Denver's best
roofer Excel Roofing dot com. You don't pay a cent
until you're content. Time for an insurance checkup free, no obligation.
In comparison, call Compass Insurance paying too much your coverage

(01:42:42):
at dozens of insurance companies find out now three o
three seven to seven to one help. You'll think you're
his only customer when you choose Frank durand the real
estate Man dot com to list your home with Remax
Alliance three oh three nine two zero sixteen twenty two.
Hi Tom Martino, you're a troubleshooter. Let's go to Russ. Russ,

(01:43:04):
what is your comment about cyber following?

Speaker 19 (01:43:07):
I've got a couple of things that I could tell you,
a couple of things to talk about, first time we
got here and what tracked you? And second what to
do about it? Round out to the nearest ten. How
many apps you have installed? On your phone.

Speaker 4 (01:43:21):
SSH roughly, I know no about twenty five.

Speaker 19 (01:43:26):
So have you read the end user license agreement that
you had to agree to before you loaded any of
those Not really.

Speaker 5 (01:43:32):
All of those things.

Speaker 19 (01:43:33):
All of those things are collecting data on you from
everything from like in your in your car. Can you
can you say, oh my god, I've got an emergency
call nine one one. Your car listens to you, your
phone listens.

Speaker 6 (01:43:46):
To you, all the all of the Internet of.

Speaker 4 (01:43:48):
All Right, Russ, I'm running out of time. You can
hang on if you want. We got more coming up.
Go with a sure thing Denvers Best Roofer, Excel Roofing
dot com. You don't pay a cent until you're content.
Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three all three seven

(01:44:11):
seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three all
three nine two zero sixteen twenty two.

Speaker 2 (01:44:22):
Yeah, ripped up.

Speaker 4 (01:44:29):
News.

Speaker 2 (01:44:30):
You need advice who you don't have to come running
as fast as we can. Show Shooter's gonna help.

Speaker 18 (01:44:40):
Come man, this is.

Speaker 4 (01:44:42):
The Troubleshooter Show. No Tom Martine, Hello Tom Martino here,
Welcome to the show. Welcome, Welcome, Welcome. I don't want
you to think we have been we have been taken
over by aliens and the show has taken a turn
for the worst. But we've been talking about spying. And
it all happened because I was driving down the street.

(01:45:07):
I slowed down when I saw this Porsche. I liked it.
It was an ev I was looking at it. I
pulled alongside it tried to find the model. I did
that three different times in traffic, and then twice in
a parking lot. I saw some Porsches parked one of them.
I got out and looked at the model. I got home,

(01:45:30):
and all of the ads presented to me on the Internet,
on the pages you know where the display ads are
on the right side, were Porsches. I asked Chat GPT
about it, and they said, your smartphone is constantly pinging GPS,
Wi Fi, Bluetooth, cell towers, and even when your apps

(01:45:54):
are closed. When you slow down near a car dealership
or even a part arked car, and you do it
consistently enough, it notes what cars were next to you
because they are also being spied on. Now this is
chad GPT. Then they go ahead and use an algorithm

(01:46:16):
to predict what you were looking at. The worst case scenario,
they get the car wrong, but they target you so
nearby location, time spent near specific models or car lots.
Even microphones listen to you and ambient noise. If you

(01:46:39):
stop to listen to a car, if you google the car,
which I didn't, or a car review site, then you
might see them. But that wasn't it. Cross device behavioral profiling.
Your devices talk to each other and help each other
out to figure out what you are interested in. Wow,

(01:47:05):
are you kidding me? This is AI snitching on itself.
This person is in the market for a car, likely
this make and model. It sends out to the internet
even though you only looked at the car. Physically, your
pattern fits millions of others who ended up doing the

(01:47:29):
same thing. And they can tell what cars you're slowing
down next to, and if you do it enough, they
take it as you being interested. People. I listen what
I'm telling you. This is not the Art Bell Show.
He didn't come back from the head. This is Tom Martino.

(01:47:53):
This is Tom Martino, man, you know, the consumer advocate. Russ.
What is your comment?

Speaker 19 (01:47:58):
Go ahead, Russ, Well, it sounds like it sounds like
you've kind of figured out what I was getting ready
to tell you. Apps nowadays, when you install any kind
of app on your phone, if you read the end
user license agreement, you're agreeing to let that thing use
your camera, your microphone, all.

Speaker 5 (01:48:15):
Of that stuff, your location, all of that stuff.

Speaker 19 (01:48:18):
In the old days, they used to track your online
activity by cookies, which are just a list of websites
that you visited. That's why there's such a push to
use apps now because the apps have the intelligence written
into them to access your microphone.

Speaker 4 (01:48:31):
So that's why a lot of these apps are free.

Speaker 19 (01:48:35):
Absolutely, there's no free lunch. There's no free lunch. They're
not building that out of the kindness of their heart.
They're making money off of your behavior. They call it
digital exhaust They thought it was, you know, useless information before,
but they realized all of the stuff that you do
in your behavior is gold to them.

Speaker 4 (01:48:54):
But Russ, can you believe that I was slowing down
looking at cars and it figured out from the other
car that I was slowing down, and what kind of
a car I was looking at?

Speaker 19 (01:49:07):
Well, I would be willing to bet you probably mentioned it,
or you searched for it, or you said it.

Speaker 4 (01:49:12):
No I did. I absolutely, I absolutely did not search
for it or go online. And and man, I'll tell
you now, I did go buy a deal I did
go buy a dealer and slowed down. And so they
put that slowing down together with others slowing down. So Russ,
what do you do? Do you just not install the apps?

(01:49:32):
What do you do?

Speaker 5 (01:49:34):
Absolutely?

Speaker 19 (01:49:35):
I don't install any apps on my phone. My wife
and my kids think I'm nuts, but I don't. The
other thing you can do, and this is a really
helpful thing, you could buy what's called a Faraday bag
for your phone. So you put you buy this Faraday
bag for your phone. You put your phone in there
and nothing, No signal goes out and no signal gets in.

Speaker 9 (01:49:54):
You know what.

Speaker 4 (01:49:54):
There was a time, Russ, There was a time Russ
I would have hung up on you and said you're
a sick.

Speaker 10 (01:50:00):
Oh.

Speaker 4 (01:50:01):
But I tell you, man, you thank you Russ for
calling Tim. You have a comment, Tim, one of our
friends from YouTube Mono on morons go ahead, Tim.

Speaker 20 (01:50:12):
Okay, Tom, So here's the deal. Everybody on that's listening,
and everybody that's on YouTube or in the pod listening
to the podcast paid for this. You all paid for it.
And Tom, think of this. You're talking about a new

(01:50:35):
car and you're talking about a Tesla, right, Okay, you're
I mean I drive a Tesla. That thing spies on me.

Speaker 4 (01:50:52):
Of the time, you know, Tim, I nowadays, I'm not
doubting any of it. When Chadgpt told me it knows
where I'm driving and what I'm slowing down next to it,
and then it puts it together with a predictive algorithm
that wait a minute, he also slowed down next to

(01:51:13):
this car and it knew which that car was because
it was spying on that car too. I mean, it
gets to be I swear to god. I never thought
in a million years I'd be talking about this on
the radio because I sound like some nut, and I'm
not some nut. Hey, Deputy D told me. Deputy D
told me some smart devices they literally lose money when

(01:51:37):
they sell them.

Speaker 12 (01:51:39):
Yeah, Tom, Yeah, that television behind you.

Speaker 4 (01:51:42):
He's saying that most of these TVs. The reasons they're
so damn cheap like you can buy a fifty five
inch television now for two ninety nine.

Speaker 5 (01:51:50):
Yeah.

Speaker 18 (01:51:51):
I just happened to know highly placed executive at and
I won't mention the company, but it's the company that
may have made that TV. And they lose money on
every television they sell in America.

Speaker 4 (01:52:02):
And what they do is the information. You're saying that
TV is spying on me?

Speaker 12 (01:52:08):
Do I have to say?

Speaker 4 (01:52:08):
It?

Speaker 12 (01:52:09):
Isn't that obvious?

Speaker 4 (01:52:10):
My washer and dryer is spying on me. I mean
it did, You're lid. I ruined a sweater and for
God's sakes, I was presented sweater ads.

Speaker 18 (01:52:19):
Your vacuum cleaner is full of valuable information.

Speaker 4 (01:52:23):
It's full.

Speaker 12 (01:52:23):
It maps your house.

Speaker 4 (01:52:24):
Will it know what kind of trash it picks up?

Speaker 12 (01:52:27):
No? No, But here's what it does know.

Speaker 18 (01:52:29):
It observes the shoes in your hallway, so you can
tell if they're men's shoes, women's shoes, doesn't what size
kids shoes. It observes if you had toys throwing about
the house, it would see if they're Tonka trucks or
if they're dolls.

Speaker 4 (01:52:43):
So do you not what you do you without smart devices? No? Don't.

Speaker 18 (01:52:49):
I'm just you know, I'm just jeod about it. I'm
just aware of it. It doesn't affect my life.

Speaker 4 (01:52:53):
I got to go to Linda who has a problem
with the car, and thank you Tim for calling Linda.
What's going on with your two thousand and three Ford expedition.

Speaker 17 (01:53:03):
Well, my mechanics just told me to come on down
and get the car. But here's the deal. It doesn't run.
I brought it in in August fifteenth for an intake manifold.
He did that upper and lower ignition coil oil officer.
I brought it in on everything was good, twenty one
hundred dollars. I brought it in on the eighth last

(01:53:23):
Wednesday for.

Speaker 4 (01:53:24):
Well, so wait a minute, he's telling you to come
and get it, but he ruined it.

Speaker 17 (01:53:31):
Well yeah, wait, yeah, okay, so I got the alternator
done for six hundred and ten dollars on the ape.

Speaker 4 (01:53:36):
How much did you listen? Here's what I need to know, Linda.
How much total did you spend with this guy?

Speaker 17 (01:53:43):
Well, nothing yet because I haven't picked up the car.

Speaker 4 (01:53:47):
But yeah, but but but you're being charged a certain
amount and your car's not even running.

Speaker 17 (01:53:55):
Yeah, can you wait one second and just let me
go through this he says, the car's rumbling on road
tests after the alternator battery went in and it's stripped.
It's the rumbling strips, motor mounts or training mounts. I said, okay,
do both, because I don't want you to stew one
twenty one hundred dollars now the training flipping as he
drove it. He said, new six thousand dollars or about

(01:54:17):
twenty seven hundred dollars for a used one with a
thirty day guarantee guarantee in Denver, Linda, one hundred thirty
five thousand miles on it. Mine has a two thousand
and three only one hundred and forty thousand miles on it.

Speaker 4 (01:54:32):
Linda, I need to ask. I need to ask some
very Linda. I need to ask some very basic information
if we're going to help you, some very basic I
know you want to tell your story. Hold on, I'll
come right back to you. I promise. Three oh three
seven one three eight two five five. We got more
right after this. Go with a sure thing Denver's Best

(01:54:56):
roofer Excel roofing dot com.

Speaker 1 (01:54:58):
You don't pay a cent until your ten.

Speaker 4 (01:55:03):
Time for an insurance check up, free, no obligation comparison
call Compass Insurance paying too much your coverage at dozens
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Speaker 5 (01:55:13):
Help.

Speaker 4 (01:55:14):
You'll think you're his only customer when you choose Frank
durand the real estate man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two. Hello Tom Martino here at three O
three seven one three dogs seven one three eight two
five to five. So, Linda, here's what I need to know. Originally,

(01:55:36):
you took your car into the shop for what reason?

Speaker 13 (01:55:39):
Originally alternator?

Speaker 17 (01:55:45):
I got an alternator because he said the red battery
idiot light was not the battery. It's the alternator, okay,
And then went.

Speaker 4 (01:55:56):
In after the all okay, told me?

Speaker 17 (01:55:58):
And instead the training shot can't even get it into reverse,
and he wants to know what I should do?

Speaker 4 (01:56:07):
What Linda after, Okay, I'm gonna I'm gonna go over this.
But you jumped from the alternator to the transmission after
the alternator was done, Linda, So you took it in
for an alternator, And then what else did he say
was wrong with it? Other than the transmission?

Speaker 17 (01:56:26):
It was rumbling? And so he took it for a
road test.

Speaker 4 (01:56:30):
Sorry, okay. And then after he took it for a
road test, what did he say, motor.

Speaker 17 (01:56:36):
Mounts or a training mount? I said, okay, do both,
because I don't want you to do one side and
the next time I got to pay all the extra
money to get the other side done.

Speaker 4 (01:56:45):
Okay. So you had motor mounts done, motor mounts and
transmission mounts done. Okay. After that, what did he.

Speaker 17 (01:56:52):
Say, Well, I didn't get the training mounts. He just
said it was either the motor mounts or a training mount.
So I said the motor mounts it okay, twenty one
dollars fus, I haven't paid that yet. Now now he says, oh,
you know, I took it for a roadtest. The training's
slipping as he just drove it, and he said, you
might need to know one six thousand dollars or maybe

(01:57:14):
go down. I can get you one for twenty seven hundred,
but only thirty day guarantee in Denver, and it has
one hundred and thirty five thousand miles on my own.

Speaker 4 (01:57:23):
Okay, listen, we have one hundred. I get it. I
get it. But here's what I need to ask Linda,
in the interest of time, here are you suspecting he's
lying to you?

Speaker 17 (01:57:37):
I don't know what he did with the car for
over the weekend when he said he couldn't get the
mounts on right. I don't know. Honestly, I don't know
what to do now.

Speaker 4 (01:57:46):
With Okay, my car, got it.

Speaker 12 (01:57:48):
That's it.

Speaker 4 (01:57:49):
Here's what I'm going to recommend, And really, truly, it's
the only thing I can recommend because I'm flying blind here.
This guy might be the best mechanic in the world,
he might be the worst. If I were you, I
would call up Sheridan Auto Tech, and I would I
would call up and have Kevin Caulkin send a tow

(01:58:12):
truck over there to pick it up so he can
analyze from top to bottom what's wrong with your car.
That's where I would start, because I trust Kevin. I
trust the shop. They'll be honest with you. They'll tell
you what you really need and what you don't need.
That's what I would do. Where is the shop that

(01:58:34):
you have your car?

Speaker 17 (01:58:36):
Long man?

Speaker 4 (01:58:38):
Okay, there's there's a guy up there that's also good
and hands on auto. I believe it's called tom at
hands on Auto. Let me let me look it up
hands on Auto Tech. He's a great guy, and I
think you would really like him. It's his name is Tom.

(01:59:03):
We know him very well. I would call him and say, look,
I don't know where to turn. I have a car
that's in a shop. I don't know the guy's being honest,
I don't know where to turn. Tom Martine told me
to call. Let me give you his number. Really, you
got to bring it somewhere to trust. This guy you

(01:59:25):
can trust. He'll tell you exactly what you need or
what you don't need. The number seven to zero three
four zero four zero two four. That's seven to zero
three four zero four zero two four.

Speaker 1 (01:59:48):
Just try him.

Speaker 4 (01:59:50):
Yes he is, and he well, he's in that area.
What I mean is he can get the truck over
to him, or the expedition over to him, and at
least you'll have an honest baseline to go by, because
without it, we don't know what to say. And since
you're throwing your hands up in the air, we are too.
We're saying, let him look at it. His name is Tom.

(02:00:12):
Tell him I told you to call hands on Auto Tech. Okay,
and then let us know. Please what happened? Three oh
three seven, one, three eight two five five. Okay, Joel,
somebody says you offer two weight loss drugs pennies on
the dollar compared to the market, Which is better, semaglute

(02:00:33):
tider zeppetide. Why are there two of them? Which one
should they use?

Speaker 12 (02:00:37):
Uh?

Speaker 7 (02:00:37):
Turz Eppetide is a faster acting, stronger drug, if you will,
with less reported side effects. Semaglutide also works extremely well
for people.

Speaker 4 (02:00:48):
Uh.

Speaker 7 (02:00:48):
And it's you know, significantly less expensive.

Speaker 4 (02:00:50):
Okay, So it's a matter of a matter of quality,
not quality, but but price.

Speaker 12 (02:00:56):
Right right?

Speaker 4 (02:00:56):
I mean?

Speaker 7 (02:00:57):
And also there are some patients that don't lose as
much weight as fast on semi glue tide that we
that need higher doses of sea glue tide that we
switch over to tres eppetite because it's a more powerful drug.
But really, if they've never been on either, and price
is an issue, some gluetide is the better choice. If
price isn't an issue, then truzepetite is a better choice.

Speaker 4 (02:01:19):
Okay. How much more is trizepetide than sema glue tide.

Speaker 7 (02:01:24):
So for truzepetide it's two ninety five a month. I mean,
I'm sorry. For some glutide's two ninety five a month.
For truzeppetide, it's for seventy five a month.

Speaker 4 (02:01:32):
And somebody wants to know how often do they have
to do shots? Once a week? Once a week?

Speaker 12 (02:01:37):
Yes, some people.

Speaker 7 (02:01:38):
Choose to split their dose in it twice a week,
you know, if it's if they want to save more
drug in the vial or if they you know, they
see that it's working better at it twice a week pace.

Speaker 4 (02:01:49):
But we always start people out, but it's not twice
as much. They just split it.

Speaker 7 (02:01:53):
They just split the dose, yes, and so it's a
little tight they can more tightly control the effects in
how it's working. But for most patients, once a week
is what works best, all right?

Speaker 4 (02:02:03):
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You'll think you're his only customer when you choose Frank

(02:03:15):
durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two. Hi, I'm Tom Martino, your troubleshooter three
oh three seven one three talk seven one three eight
two five five. We have a follow up with Deputy
Dimitri Aaron called was employed by Tribe Recovery whatever that

(02:03:42):
is since July eighteenth. There was like twenty eight people,
he said, not being paid. And he said they have
various locations around Metro Denver and they're supported by government
grants and patient revenue. Is Tribe Recovery like a rehab center.

Speaker 18 (02:04:01):
Yeah, it's a rehab center for ex cons and they're
located in Denver, Las Vegas, and they had won in
Boulder that recently shut down when the funding ran out,
and that's where Aaron used to work. And he said
that he hasn't been paid since July, and he alleged
that Tribe Recovery owes him about thirty.

Speaker 12 (02:04:20):
One hundred bucks.

Speaker 4 (02:04:21):
Okay, So I called.

Speaker 12 (02:04:24):
A bunch of times.

Speaker 18 (02:04:25):
I called a GM, I called somebody else, and I
finally tracked down the owner's name and phone number Briber Recovery. Yeah,
so I did leave him a message, you know, a
polite message, just wondering about getting this guy paid. And
within minutes I got a call from the payroll lady
and she said, look, and by the way, and I
believe what she said. So she was very apologetic with

(02:04:47):
regard to Aaron's situation, and she said, look, the funding
really did run out. The company just went completely broke.
Their owners and officers haven't been paid at all this year.
She said, we do we do you recognize that we
owe Aaron money? She she disagreed with the amount, but
she said, we're going to get in touch with him

(02:05:08):
and start making payments to him. So they don't have
the money to pay him up in one lump some
but she said that they're going to go in a payment.
She didn't sound the farious at all. You know, I
think the place really is out of money. That's that's
underscored by the observation that their Boulder facility really did
shut down and they did run through about a nine

(02:05:30):
hundred thousand dollars grant from the Justice Department that just
you know, that was completely depleted and they were out
of money.

Speaker 4 (02:05:37):
So it's going to be a tough time with funding cuts, yeah,
for a lot of people.

Speaker 18 (02:05:42):
Right, But you know, my efforts were concentrated strictly on
helping Aaron get some get his get his back pay.
So I did speak with Aaron and he confirmed that
he already got a five hundred dollars payment from Tribe.
Oh he did, yeah, And they did call him very
nice and they did confirm with him that they're going
to continue to make payments to him. So the way

(02:06:03):
we left it, I said, Aaron, I don't know how
long it will take for them to pay you up,
but give us a call if the payments stop, or
if you feel like they're trying to weasel out, or
if you finally do get the last payment, give us
a call to let us know.

Speaker 4 (02:06:15):
What did you could you find out? Did she say
a lot of people were not paid?

Speaker 18 (02:06:19):
I you know, I specifically limited our discussion to Aaron's
case because I didn't want to go into hearsay, and
I also didn't want to put her on the spot
by saying, hey, I heard dozens of people didn't get
paid because my you know, very narrow focus on this.

Speaker 4 (02:06:34):
Because Aaron's the one that called us for help.

Speaker 12 (02:06:36):
So yeah, that deserves.

Speaker 4 (02:06:37):
Uh the dinger. By the way, and with all the
talk I do about my dinger on the air, you
would think I get a lot of word kind of ads.
And by the way, if you're just tuning in, we
have been talking about things that spy on you. And
basically I'm throwing my hands up near there's really nothing

(02:07:00):
you can do about your privacy. Your privacy's gone. I
mean everything everywhere, every smart device basically has built in spyware,
every single device. I'm convinced of it. What really convinced
me was when I literally just slowed down to look
at a car, a specific make and model, and it

(02:07:22):
was a Porsche. And then I slowed down again when
I saw another one and I got behind one of them.
Then I wanted to see the model in a parking lot,
so I parked and looked at one. And then that
next day, when I was browsing the Internet, all of
the ads presented to me were those shot were those?

(02:07:45):
They weren't Shyennes necessarily, they were Porsches. I forget to make.
But in any case, how by looking at things, by looking,
not taking a picture, not doing a Google search, how
is it that somehow my apps or whatever is tracking

(02:08:05):
me figured out I was looking at Porsches and showed
me a bunch of Porsche ads. Now I can understand
if you search for something, it takes your searches and
it tries to match ads to what you were searching.
That happens all the time. But by merely being in
a location next to a particular car, I thought people

(02:08:28):
would be more surprised by it. In fact, even my
AI that I asked said, oh, that's because of GPS tracking,
And they said also there was another near devices and
algorithms that track what if you slowed down a few

(02:08:49):
times and it was all next to a Porsche, they
will assume that's what you were looking at. I don't know, man,
I mean and really, Ai says, there is virtually no
way to shield your information from who gets it. So

(02:09:11):
I don't know if I feel bad about it because
it's happening to everybody, there's nothing we can do about it.
Is that how you feel about it? Joel? Like, like
you just have.

Speaker 7 (02:09:20):
You know, I'm one in three hundred million Americans that
all of the same thing's happening to.

Speaker 4 (02:09:26):
So how did it get this bad? I mean? Who
thought of a smart device? Wait a minute, it's not
just the device we can make money on. In fact,
we don't even have to make that much money on
the device, but we can sell information. But who's buying
the information advertisers? In what way? Like like literally, in
what way? If I went and said I want to

(02:09:48):
I want a list of this and this? Who do
I go? Who do I buy it from? I mean,
I know we talk about this, but who is actually
buying the information? Literally buying it?

Speaker 7 (02:09:57):
Well, Porsche was buying the information that they got to
target you.

Speaker 4 (02:10:02):
So Porsche went on to place ads and the company
promised Porsche that it would feed ads to people looking
for Porsches.

Speaker 18 (02:10:13):
Yeah right, probably not Porsche itself, one of the brokers.

Speaker 4 (02:10:17):
I want to buy this kind of demographic to send myself.
Well there aren't. There aren't stores that I mean like
like like we always hear about we're being spied on,
But I don't know where the information goes or who
buys it? Who? Like, how do they monetize it?

Speaker 18 (02:10:34):
How do they monetize the information together about potential consumers?

Speaker 12 (02:10:37):
Yes, well that's easy.

Speaker 18 (02:10:38):
There are data brokers, there are list brokers, there are
direct marketing companies. You know, you can ask your question
pretty simply start clicking on those ads that you get.

Speaker 12 (02:10:48):
See where they lead you.

Speaker 4 (02:10:49):
Now do you think that chat and other ais sell
that information as to what you're talking about?

Speaker 12 (02:10:55):
Of course?

Speaker 18 (02:10:55):
Why do you think it's free? I mean, I know
you subscribe to a slight more expensive premium service, but
it's like peanuts, right, It's definitely it's worth to you
a lot more than the twenty bucks a month you
pay for it. Well, there is a reason that it's
only priced at peanuts.

Speaker 4 (02:11:13):
So in any case, bottom line is this Not only
now are they tracking what you might take a picture of.
That for sure, if you take a picture of something,
you'll get ads about it.

Speaker 12 (02:11:24):
I'm going to take more pictures of strippers.

Speaker 4 (02:11:26):
No, no, noah. Not only do they also track what
you're searching, They track what you talk about through microphones,
but they also track what you are freaking looking at
based on GPS data on both what you where you
are and what's next to you at the time. Imagine

(02:11:49):
the calculations going on to calculate where you are and
what's next to you, and why you slowed down because
they knew that the traffic was not slowing down. They
knew it wasn't a traffic jam. Well, and speaking of
traffic jams, you look at your GPS and you see
red and sure enough, the traffic jams ahead. That's all

(02:12:13):
done through cell phones, the movement of cell phones, and
when the cell phones start moving again, it goes from
red to yellow to green again. So it's just mind boggling.
And years ago, I'll never forget the book Mega Trends
and John Nesbitt, who wrote it said the number one

(02:12:35):
commodity will be information, the number one and that was
at a time when that was hard to fathom. We said,
what does he mean the number one commodity is going
to be information? It almost sounded silly, it did was
so far ahead of his time saying information will be

(02:12:59):
the number one commodity or the currency of the future.
So anyway, it's too late to do anything about it now.
You just have to look at it with interest, I guess,
because what can you do about it? Do you think
there is anything anyone can do about it? Do you?

(02:13:19):
I mean, we all have apps? Are we going to
give up apps? Give up smart devices? Are there people
out there that are invisible?

Speaker 12 (02:13:27):
Oh?

Speaker 18 (02:13:27):
Absolutely, there are two people out there who are invisible.
I mean I'm not one of them because it doesn't
bother me. I'm fascinated by this technology. The only if
I have with this technology is that they're not sharing
the revenue with me. You know, I would sign up
for more apps, and I would sign up for more
of this technology if every time they sold me to
a leads broker, I would get a nickel or something

(02:13:48):
in my account.

Speaker 4 (02:13:49):
But it all boils down to this, why are they
gathering information for marketing? That's really what it is. Yeah, Well,
for no other reason for marketing, absolutely for selling you products,
goods and services.

Speaker 12 (02:14:01):
Correct.

Speaker 4 (02:14:02):
So in China, for example, there would be no reason
to do that if there's not a lot of you
know what I'm saying.

Speaker 18 (02:14:09):
Oh, in China they do it for a completely different reason.
They have a thing called the social credits core, remember
that one. So it depends on how supportive or threatening
you are to the government in China or to the
Communist party. So if your social credit score is low enough,
you won't be You are not allowed to access the internet,
you are not allowed to write public transportation.

Speaker 4 (02:14:31):
Where's all this going, folks? Give me a call three
oh three seven to one, three eight, two five five
Go with a sure thing Denver's Best roofer Excel Roofing
dot com.

Speaker 1 (02:14:41):
You don't pay a cent until you're content.

Speaker 4 (02:14:47):
Time for an insurance checkup, free, no obligation comparison call
Compass Insurance paying too much your coverage at dozens of
insurance companies find out now three oh three seven to
seven to one. Help. You'll think you're his only customer,
and you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three oh
three nine two zero, sixteen twenty two