The Troubleshooter 11-03-25

Episode Transcript

Speaker 1 (00:00):
Yea ripped you needed by, so you don't have a.

Speaker 2 (00:12):
Who come run into stas as the can Shooter's gonna
help coming.

Speaker 3 (00:18):
Man, this is the Troubleshooter Show. Now, Tom Martino. Hey, hey, hey,
welcome to a Monday. I'm Tom Martino.

Speaker 4 (00:28):
This is the trouble Shooter Show.

Speaker 2 (00:31):
Let me bring up my major, Mark Major. He is
right there in the screen of your screen if you're
streaming us hoping everything is going well. Who is who
is blamed for the shutdown?

Speaker 4 (00:50):
Really?

Speaker 2 (00:50):
This is a big, big deal right now, foreign ten
Americans believe President Donald Trump and Congressional Republican four in
ten say they're to blame for the month long shutdown. Mark,
what do you think? What do you think? What's your
bottom line?

Speaker 5 (01:11):
Well, the cr has gone through seventeen times in the past.
I've heard every Democrat, including Obama, say the worst thing
that could ever happen as a government to shut down.

Speaker 4 (01:22):
So I'd have to say it's a Democrat's fault. Okay.

Speaker 2 (01:27):
A new survey found forty five percent of US adults
view Trump and GOP as the GOP as mainly responsible
for the second longest shutdown in history. One third of
the poll's respondents blame congressional Democrats, while twenty two percent
are not sure. So the majority are blaming Republicans twenty two.

Speaker 4 (01:48):
Percent not sure.

Speaker 2 (01:50):
Now it broke sharply as you would think across party lines.

Speaker 4 (01:55):
Eighty percent of Democrats.

Speaker 2 (01:57):
Of course, you're blaming Trump, whereas around the same or
Republicans are blaming the Democrats. But it's really a big deal,
And I can't argue with marx logic in that how
many times have they done temporary measures in the past.

Speaker 4 (02:17):
Mark seventeen or eighteen? Why see, so somebody has made.

Speaker 5 (02:25):
And the Democrats just voted for this exact same cr
identical five or six months ago.

Speaker 4 (02:34):
How long?

Speaker 2 (02:35):
So the government really has been operating on temporary.

Speaker 5 (02:38):
Probably it's starting to look like it might This is
crazy to think about, but it might be shut down
until the Obamacare twenty twenty two COVID stuff that they
extended towards healthcare expires, which is going to be at
the end of the year.

Speaker 4 (02:56):
So that's nuts. That expires any way you're saying, so, yeah.

Speaker 5 (03:02):
Then it's gonna it's not gonna matter right now. The
Democrats want an extension on that stuff in order to
vote and it's like, well, Okay, once it goes away,
that argument will be gone.

Speaker 2 (03:14):
No, then they would have to do a whole new one.
I mean a whole new one basically.

Speaker 6 (03:18):
Yeah.

Speaker 5 (03:18):
And you know, the last person or the last president
to sign really a balanced budget was Clinton.

Speaker 4 (03:25):
I mean, think of how long ago that was.

Speaker 5 (03:27):
So I mean it's like, I don't know what their
endgame is, and I'm gonna say it to both of them.
The other thing the Republicans could do is the nuclear option.
They could simply say, hey, we only need fifty percent
to pass this, so we'll see if they do it.
They did it when it came to Supreme Court justices.

Speaker 2 (03:48):
Well, why aren't they doing that now?

Speaker 4 (03:50):
I don't understand it.

Speaker 5 (03:51):
Well, they're afraid that the Democrats will do it if
they do it, which is probably true. But I think
the Democrats will do it anyway. I think it's no
holds bar in anymore. I think anything goes Unfortunately.

Speaker 7 (04:05):
I think the real question at the beginning of this
conversation should have been who's going to get the credit
for this shutdown? I Mean, it's been it's been amazing
to watch what's been going on these.

Speaker 4 (04:14):
Last What is it five weeks or so.

Speaker 7 (04:17):
I drove in here today and the traffic lights all
still worked, and my hot water came on and the
coffee was just as good. It really has shown us
just how non essential almost the.

Speaker 2 (04:28):
Entire But there are some people really hurting and air
traffic control, well.

Speaker 7 (04:34):
Air traffic, they're not getting paid, right, So I mean
I have two responses to that. First of all, unemployment
benefits are available to them.

Speaker 2 (04:41):
But also no, but I'm talking about the air traffic
system will be shut down.

Speaker 7 (04:46):
Well, you know, there are certain carveouts that really should
be done. I do want law enforcement to be paid.
I want the air traffic controllers to be paid. I
want the truly essential employees. Because that money's not allocated. Well,
they got to allocate it and then keep the rest
of the government shut down forever.

Speaker 4 (05:05):
Yeah, you know, we live we we kind of live
in a bubble, at least I know I do.

Speaker 5 (05:11):
Let me tell you guys about Pueblo County real quick,
do you realize forty thousand people in Pueblo forty thousand
received SNAP benefits. The entire the entire county, I believe
is eighty nine thousand, almost half of the entire County
is on snap.

Speaker 4 (05:32):
Wow.

Speaker 7 (05:33):
Well, I think that's part of a problem with the system.
It's unlikely that eighty.

Speaker 4 (05:37):
Percent of the popular problem. But you can't. You can't just.

Speaker 5 (05:40):
Rip the Dmitri Look, man, I can be pretty hardcore,
but you can't just rip the.

Speaker 4 (05:45):
Band aid off in eight year old.

Speaker 1 (05:47):
It's corse. You can't do.

Speaker 7 (05:48):
Of course you can't. Now they got to peel it off.
And eighty percent is outrageous.

Speaker 5 (05:54):
Oh, I agree that number is staggering in multiple ways,
Like how is there a community that bad? How is
there a community where that many people need assistance? I
find it they must be able to work some of them.
I mean, it's crazy. How can that be possible? That's
a good question.

Speaker 2 (06:13):
Let's go to the phones three zero three, seven one
three talks seven one three eight two five five. I
also want to remind people they can text us. Okay,
they can text us at seven four seven nine nine
nine fifty two eighty. That's for me and my cell
phone directly, twenty four to seven.

Speaker 4 (06:32):
So write that down.

Speaker 2 (06:34):
You really can reach me twenty four to seven on
my cell seven four seven nine nine nine fifty two eighty.
And then the iHeart short code five seven seven three nine.
You can text me there. So I want to go
to the phone, Stanley. What's going on with you? Stanley,
Welcome to the show.

Speaker 8 (06:54):
Hey, good morning, Tom, thank you for.

Speaker 9 (06:56):
Taking my call.

Speaker 4 (06:57):
What's going on?

Speaker 9 (06:58):
I'm having an issue with a solar provider that came
out and was supposed to hook up my house with
solar power.

Speaker 2 (07:09):
Now, so did you actually sign a contract with him?

Speaker 9 (07:13):
Well, and the deal is, Tom, is that it was
through the Energy Resource Center. They came out and did
an energy audit and uh decided that, you know, part
of the package that they were going to provide me
with solar power. And so they they're actually the ones
that signed the contract and did all the leg work
behind me.

Speaker 4 (07:32):
Well, tell me what.

Speaker 2 (07:33):
You called the Energy Resource Center?

Speaker 9 (07:37):
Yeah, and it's, uh, you know, it's.

Speaker 2 (07:41):
What is the Energy Resource Center helped me out here?

Speaker 9 (07:44):
The Energy Resource Center is I think it's I should
do a little more research on it, but I believe
it's Colorado's take off of the of the LEAD program,
the low Energy Income Assistance program that Colorado.

Speaker 4 (08:02):
Okay, gotcha? And where do you?

Speaker 2 (08:04):
Where do you live in? What municipality?

Speaker 9 (08:07):
I live up in Teller County? Uh, Talor County, Colorado,
just outside of Cripple Creek.

Speaker 2 (08:13):
And they came to you as a government agency. Yes,
and they said they were going to help you reduce
your energy cost.

Speaker 10 (08:23):
That's what they do.

Speaker 9 (08:24):
Yes, and they did. They came in and they did
some wonderful work.

Speaker 10 (08:27):
They we got a hot.

Speaker 9 (08:29):
Water heater and insulation and some windows and and they
really they really did all of this great stuff.

Speaker 2 (08:37):
What's the name of it again, it's the Energy Resource
Center and he's in Teller County.

Speaker 4 (08:44):
Was all of this work for you? Did they do
it all for free?

Speaker 11 (08:49):
Yeah?

Speaker 9 (08:49):
They said that they that they got money from the
utility companies and some and some federal grants and some
other money like that. So it was it was provided
at no cost to me.

Speaker 4 (09:02):
So did they insulate your home?

Speaker 12 (09:05):
Yes?

Speaker 4 (09:06):
Wow?

Speaker 5 (09:07):
Yeah, it says it's a nonprofit organization founded in nineteen
seventy nine free or low cost energy efficiency services, weatherization,
utility assistance to income qualified households.

Speaker 2 (09:23):
And did they actually sign up with a solar company?

Speaker 9 (09:28):
Yes, yes, there was a we had a side inspection
and there was a few solar companies invited to come
and only.

Speaker 2 (09:35):
So which solar company? Which solar company did they sign
up with the name.

Speaker 9 (09:41):
Was Glazier gla SDR Glazier Solar.

Speaker 4 (09:46):
And what were they supposed to do?

Speaker 9 (09:48):
They were supposed to install ten panels on my roof,
provide an inverter and.

Speaker 2 (09:57):
Basically basically a solar system. Have they done anything yet?

Speaker 9 (10:02):
They changed out the meter box for the electrical meters
so they could upgrade the meter, and they also upgraded
the panel, the electrical panel, and they put the solar
panels on the roof.

Speaker 2 (10:15):
But what's really okay? So basically they've done a lot
of work so far. What is not done at this point?
What is not done at this point?

Speaker 13 (10:25):
At this point, the.

Speaker 9 (10:29):
It's not tied in, it's not hooked up to the grid,
and so we're not generating electrics.

Speaker 4 (10:33):
But the system is let me get this straight. Is
the system complete?

Speaker 10 (10:39):
It's complete.

Speaker 9 (10:40):
Minus there's a net meter that needs to be installed
to show how much our power is generating and giving
back to the grid. And that's basically it in the
inverter that does that.

Speaker 2 (10:53):
Okay, I want to get Brooke White on hold on
a Lions Solar. Brooke White, who is Red Rocks Roof
and solar Redrocksars dot com. She serves us our expert
and can help us out a little here. So if
you hang hang on just a sec because I want
Brook to talk to us about this in general where

(11:14):
she thinks the hang up might be. And then Rick's
got an issue with a garage, Tims calling in with
another problem. Please hang on the line, Kaschina tell them
we'll get right to them as well. Right after this,
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(11:36):
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(11:57):
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Speaker 4 (12:01):
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Speaker 2 (12:06):
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(12:31):
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(12:53):
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during the show. So Brooke White is with us from
Alliance roof and Soolar, redrocksars dot com. They're formerly Red

(13:15):
Rocks and I'll give you their contact. But Brook, have
you heard of the Energy Resource Center. It's part of
a statewide thing. But Teler County did it with him
and signed him up for a solar system, new windows, insulation,
all kinds of stuff. And in any case, he signed

(13:39):
up with a solar system and they installed it. But
he said, they can't get it hooked up running, And
why is that? Stanley in a nutshell?

Speaker 9 (13:52):
In a nutshell, I just feel like we've been abandoned
up here, that he's got other things to do.

Speaker 5 (13:58):
Yeah, but horror issue isn't your electric company core, No,
it's that Black Hills.

Speaker 9 (14:04):
Energy where I'm at.

Speaker 2 (14:05):
Okay, but the entire system is complete, it's just not online.

Speaker 4 (14:11):
No, he said.

Speaker 5 (14:12):
Tommy said, the meter and the inverter are not connected.

Speaker 9 (14:16):
There is apparently there's a net meter that needs installed
that measure measures how much energy we put back into
the grid, and then the inverters that powers missions.

Speaker 2 (14:27):
Weok whose responsibility is that?

Speaker 14 (14:30):
Yeah?

Speaker 15 (14:30):
Great question? So black Hills comes out after Teller County
or whoever. The ahj IS says that final inspection passed,
But that doesn't mean the system is ready to go
because Black Hills does their own inspection and until the
solar installer can put everything together to pass Black Hill's inspection,

(14:54):
it will not be up and running.

Speaker 2 (14:58):
So where do you think the up is? Stanley? Did
you was your system complete?

Speaker 4 (15:05):
Now?

Speaker 2 (15:06):
The system itself is complete, right, Brooke? Doesn't it sound
complete to you?

Speaker 13 (15:11):
Well?

Speaker 4 (15:12):
Needs an adverse?

Speaker 15 (15:13):
The contractor involved is not passing inspections, so whether the
inspection needs to be passed through the jurisdiction like Tyler
County or City of Cripple Creek, that could be one
hang up. The second hang up could be that they're
not passing the Black Hills inspection. So there's two of them.

Speaker 4 (15:32):
Do you know, Stanley?

Speaker 2 (15:33):
Do you know, Stanley, which inspections have been done?

Speaker 9 (15:37):
I don't believe any inspections have been done. I don't
think any any inspections that way has been done.

Speaker 2 (15:43):
All right, I'll tell you what we're going to do.
I want to put Deputy doc As listening. He said
he can take cases. I want him to call up
to the should we brook to find.

Speaker 4 (15:55):
Out if it passed inspection?

Speaker 2 (15:56):
Should we just ask Glacier straight up?

Speaker 4 (15:59):
The solar company.

Speaker 15 (16:02):
I would go to the AHJ, so I would get
this gentleman's address. I would see who's responsible for permits,
like I said, City of Cripple Creek or Tayler County,
whoever it might be, and they'll be able to open
up an inspection report and see if a permit was
pulled and then all of the corrections.

Speaker 2 (16:22):
So you would go so you would go to where
right now, where should Deputy doc start.

Speaker 15 (16:28):
The AHJ the authority having jurisdiction?

Speaker 8 (16:31):
So wherever Okay pull permits through?

Speaker 2 (16:34):
Okay, Stanley, where were the permits pulled from Tyler County?

Speaker 8 (16:40):
I have no permits.

Speaker 4 (16:43):
You've seen no permits.

Speaker 2 (16:45):
Okay, we're going to have We're going to have to
give defity Doc.

Speaker 4 (16:50):
He'll have to.

Speaker 2 (16:50):
Call Energy Resource Center and then he'll have to call
Glazier Solar to get to the bottom of it.

Speaker 4 (16:56):
Hey, hey, how does this free?

Speaker 16 (16:58):
So?

Speaker 2 (16:59):
Why does this guy get free solar system? Help me
out there.

Speaker 5 (17:02):
I didn't know there was such things except for some
of the grant money and stuff for commercial How does
this guy get a free solar system?

Speaker 14 (17:10):
Yeah?

Speaker 15 (17:10):
So the state, it's certain folks that qualify for low
income can get energy upgrades like this. It's common throughout
the state of Colorado. So the point of the state
is to eliminate folks's bills. So you install solar and
you make the home energy efficient, then you're decreasing or

(17:32):
eliminating some of those daily bills.

Speaker 12 (17:35):
That folks are struggling with.

Speaker 8 (17:36):
Where do people idea about people?

Speaker 5 (17:38):
Where do people see if they actually qualify like how
do they start if they're listening right now and go, hey,
I want to see if I qualify.

Speaker 4 (17:45):
What do they do?

Speaker 15 (17:48):
Yeah, So you can go to the Colorado Department of Energy,
just google that and then each county will have a
specific resource place, Like Heller County has a resource place,
they can call them up or look on the website
for that specific resource.

Speaker 2 (18:03):
And that is incredible information. Brook, that's incredible information. Go
to the Department of Energy and see if your county
has a resource center for energy assistance.

Speaker 15 (18:15):
My only hesitation on this is the projects are always
done by the lowest bidder, so you don't always have
quality work that occurs. So we get phone calls all
the time from folks that were set up with this
program and things aren't rolling the way that they right.

Speaker 2 (18:31):
Thank you, Brooke Brooke with Alliance roof and Solar three
zero seven zero four two four four nine for commercial systems,
by the way, and that could be a home based business, agribusiness,
landlord warehouse factory three oh three seven zero four two
four four nine. Rick, what's going on with a parking garage?

Speaker 11 (18:50):
Rick?

Speaker 4 (18:50):
What's happening good man? What's happening with you?

Speaker 17 (18:58):
What's the pleasure to talk to you. Thank you so
much for taking my call. Yes, sir, Well back in September,
on September thirteenth, my son, who was twenty years old,
went on a day with his girlfriend down in Denver
and they used the laz Parking garage at fifteen eighty
seven Lawrence Street, and as they entered the garage there's

(19:19):
an upheaved concrete slab which damaged the undercarriage of his vehicle.
It's about a five thousand dollars in damage.

Speaker 2 (19:29):
Now this was a this was a defective slab, so
the slab was heaved.

Speaker 10 (19:36):
Yeah. Correct.

Speaker 2 (19:37):
What I want to know is this, if it would
if it would ruin his car, would it do others?

Speaker 17 (19:45):
Yes, it would, and I believe it did do damage
to other cars from the response I finally got from
the garage company.

Speaker 2 (19:52):
All right, I want to talk about that response coming up.
I'm Tom Martine. What the heck's going to go on here?
Let's figure it out right after this on the Troubleshooter
Show three oh three, seven to one three talks seven one, three.

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You're still doing great with that, right Mark.

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Speaker 4 (21:38):
No one's doing.

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You listen to us for the best values. Man, Now
rick this parking garage. Basically, if they've done damage to
cars and stuff, I'm marking this insurance.

Speaker 4 (21:53):
What are they gonna do about it?

Speaker 2 (21:54):
I mean, first of all, they knew about the condition,
especially if it's damaged others. So where do they stand
with fixing the car or paying for it?

Speaker 17 (22:06):
Well, I'm not sure they were where when the accidents occurred,
but it wasn't marked or flagged, or it wasn't a
barrier too.

Speaker 2 (22:15):
But you said that you found out there were other
cars involved.

Speaker 17 (22:20):
Well I don't know for sure, but when I finally
got a hold of somebody, they indicated that some other
cars had been damaged.

Speaker 4 (22:27):
What are they gonna do about it?

Speaker 11 (22:30):
Nothing?

Speaker 4 (22:32):
What do you mean nothing? They I'd like to see
a picture of it. I can't.

Speaker 5 (22:37):
I really don't understand what happened. We were leaving downtown
uh in one of these garageses literally last Tuesday or
last Monday, and I saw a guy going up one
of those circles and he actually just scratched the hell
out of his car because he didn't know how to drive.
I don't understand what these people hit. Or he's talking
about a slab that was called you're talking about from.

Speaker 4 (22:59):
Under neath, right, Rick?

Speaker 10 (23:02):
Yes, what did you do?

Speaker 2 (23:05):
What damage did it do to the car?

Speaker 17 (23:08):
Damage the bumper and basically cracked the bumper and straighted undercarriage.
But like the grounds of wheel well area, this slides
the molding around a wheel well, and you're.

Speaker 2 (23:23):
Saying it's because it could not be avoided exactly, so
I can't So if you drove there now, is it
still like that?

Speaker 11 (23:38):
You know?

Speaker 17 (23:38):
I haven't been back or my son hasn't been back
since it happened. I'm assuming I hope they would have
fixed it by now.

Speaker 8 (23:44):
But but you should listen.

Speaker 2 (23:46):
You need to go back, and you need to take pictures.

Speaker 4 (23:49):
And you need to see if it's fixed.

Speaker 2 (23:50):
If it's fixed, good news, then you can say they
fixed it and they knew it was a problem. If
it's not fixed, good news, you can say their negli
and it's still broken.

Speaker 4 (24:01):
Hey, Rick, did they tell you why they're not going
to pay for your damages?

Speaker 17 (24:07):
They said that basically, they aren't response for any damage
to vehicles they are in your facility.

Speaker 4 (24:14):
Unless they cause it.

Speaker 7 (24:16):
Yeah, did they deny that they had some kind of
a flaw in the flooring that caused the damage.

Speaker 4 (24:20):
Did they somehow blame.

Speaker 7 (24:22):
It on your car being unusually low or kind of
improperly address what we need to know.

Speaker 17 (24:29):
It is a lower car, it's an OUTS three, but
it's not that low. It's not like a lowrider car.

Speaker 4 (24:34):
But Rick, you didn't answer.

Speaker 2 (24:35):
You didn't answer Deputy D's question. Are they denying their
floor did the damage, that there was no defect?

Speaker 17 (24:45):
They said basically after their investigation that they weren't responsible.
That's all they're saying.

Speaker 2 (24:51):
Okay, so they're denying there was a defect. You got
to go back there and get some pictures, and then
you need to call us back and we'll tell you
how to proceed, telling you that's the only thing you
can do because it's going to be small claims court.
Possibly how much damage was done five thousand, five thousand?

Speaker 7 (25:09):
Did your son take pictures of the floor that caused
the damage at the.

Speaker 4 (25:14):
Time of the accident.

Speaker 8 (25:15):
Fortunately, no, he did not.

Speaker 4 (25:17):
You're going to have a problem the damage.

Speaker 2 (25:20):
You're going to have a big problem. How to your
own insurance?

Speaker 8 (25:25):
I called my shirts.

Speaker 17 (25:27):
All they said basically, since he was driving and he
hit something in the roadway, they when they wouldn't show
the other party liable, So they aren't going to help
me with my claim.

Speaker 5 (25:41):
Wait a minute, sounds like he doesn't make you have
do you He doesn't have collision you don't have collision coverage?

Speaker 2 (25:49):
Right, then they should cover it under your collision coverage.

Speaker 17 (25:54):
My Shurts is going to pay for the damage. But
I don't think they should have to. I think should
be the parking driver.

Speaker 2 (25:59):
No, no, no, no, of course they should have to.
Then they're gonna subrogate, right, and then when they subrogate,
he'll get your deductible back. In fact, that's what you
should have done. In fact, I think that there's nothing
we can do about it. This is exactly that's why
you have insurance.

Speaker 12 (26:17):
Bro.

Speaker 4 (26:18):
I don't know what is there a picture of it?
Can we see a picture of this?

Speaker 5 (26:22):
But his own insurance is covering it. I know what
I'd love to see the picture of it. My god,
you can't.

Speaker 17 (26:33):
He's gonna pay for a damage. But they aren't going
to go through the parking garage to get their money back.

Speaker 4 (26:38):
They said, how do you know? How do you know?

Speaker 17 (26:41):
That's what they That's what they told me.

Speaker 2 (26:43):
What is your deductible.

Speaker 17 (26:46):
One thousand?

Speaker 2 (26:48):
You can go directly against them for the thousand. You're
allowed to do that. If your insurance company is not subrogating,
then the claim is yours to go after one thousand
dollars deductive.

Speaker 4 (27:00):
For the life of me, though, can someone just answer
is there he.

Speaker 2 (27:04):
Doesn't have any pictures? He says, he doesn't have any.

Speaker 5 (27:08):
I would love to see it if anybody's down downtown
and would go, oh, you're.

Speaker 2 (27:13):
Talking about the slab. No, they didn't take any pictures.
That's what they told him he should do. I want
to go to Tim real quick. Tim, what listen, I.

Speaker 4 (27:26):
Send us whatever you have a picture? Yeah, send us
whatever you have. Let's just kachina.

Speaker 2 (27:31):
You know, we're just exhausting the hell out of this.
His insurance is paying for it. He goes after them
for a deductible. Okay, that's it now. If we want
to see pictures, good send him to us, Tim, you
have an issue with a refurbished car.

Speaker 4 (27:46):
What's going on?

Speaker 13 (27:48):
Well, I bought a rebuilt title car from a used
place up a roar that specializes this, so you.

Speaker 2 (27:54):
Knew it was rebuilt from salvage, right, yep? Okay, and
what I rolled the dice?

Speaker 13 (28:01):
I know I shouldn't, but I did. We paid for
the car with direct wire. We left with the car happy,
so I know the paperwork. Drove home with a car
from Aura to Color of the Springs. As soon as
we got out of the car, my wife brove it
home by herself. She got she became very ill. What

(28:23):
it was it was strange. So she has a history
of migraines, so we thought, okay, it's a migraine. She
rested for a bit, it got worse. We ended up
taking her to the emergency room, had a CT scan.
Everything found out nothing.

Speaker 2 (28:40):
Okay, hold on, hold on, man, this is hold on.
We got to come back to that. This is crazy stuff.
But I got to take a break. What the hell
is going on that would cause these severe headaches and problems.
We're going to find out coming up on The Troubleshooter
Show three oh three seven one three eight two five
to five. Remember you have Frank Duran, the real estate man,

(29:02):
on your side. If you're looking for an analysis of
your property and what it will sell for Frank Duran
The Realestateman dot com a complete, detailed analysis with no
obligation to list. So if you're curious about this crazy market,
call Frank three oh three nine two zero sixteen twenty two.

(29:26):
Go with a sure thing Denver's best roofer Excel Roofing
dot com.

Speaker 18 (29:30):
You don't pay a cent until you're content.

Speaker 2 (29:36):
Time for an insurance checkup, free no obligation comparison call
Compass Insurance. Paying too much your coverage at dozens of
insurance companies find out now three oh three seven to
seven to one help. You'll think you're his only customer
when you choose Frank Duran the Realestateman dot com to
list your home with Remax Alliance three oh three nine
two zero sixteen twenty two. Tom Martino your troubleshooter along

(30:02):
with ugly Mark Major.

Speaker 4 (30:04):
I yeah, okay, well I don't really mean that, by
the way, calling the kettle black. You're right, You're right.

Speaker 2 (30:12):
You know one thing I will say, honest to God, Mark,
I mean this sincerely.

Speaker 4 (30:18):
I was looking I went to the Race.

Speaker 2 (30:20):
For Pancratic Cancer Research this past weekend and my wife
Steph was putting together a retrospect and all about it and.

Speaker 4 (30:30):
She's going to post it on social media.

Speaker 2 (30:32):
And we were looking at some pictures of me in
my studio and through the year. I swear to God, Mark,
I can't believe that you resisted telling me what I
looked like.

Speaker 4 (30:47):
Oh my god, when I look.

Speaker 2 (30:50):
Back at some of these photos, I look like a
skeleton with sunken eyes with a greenish tint. Oh, my
friend's going through If you're going through chemo right now, now,
you know, listen, just know this.

Speaker 4 (31:04):
You can get over that.

Speaker 2 (31:05):
That's gonna that's gonna pass. You just got to fight
through it. But Mark never made a comment, and he
could have. He got to you, no, yeah, exactly, Tim
has this refurbished car that he knew he was buying.
What's the name of the dealer, by the way, because
there is a dealer that we've heard from before that
specializes in these what's the name of the dealer?

Speaker 10 (31:29):
Well, so I will.

Speaker 13 (31:30):
Tell you, but I prefer not to throw them under
the buses.

Speaker 4 (31:33):
No, no, no, we're not. We're not what is the name?

Speaker 10 (31:36):
It's Blue Guy?

Speaker 4 (31:38):
Is that the one we we did? Blue Sky? Okay?

Speaker 2 (31:42):
Anyway, So what did it turn out to be? Exhaust
carbon monoxide?

Speaker 10 (31:47):
We don't know.

Speaker 13 (31:48):
It was exclusive at the hospital. But what happened was
when we got in the car to come home, there
was no heat coming out of the car. So I'm like, well,
I think I know what that is. I open up
the hood. There's no coolant in the car, no cooland
zero cooland so there must be a leak somewhere. But

(32:10):
I didn't even think to check it before I.

Speaker 10 (32:12):
Left the lot.

Speaker 2 (32:13):
But it wasn't overheating. It wasn't overheating.

Speaker 4 (32:17):
It might have not.

Speaker 5 (32:18):
It doesn't necessarily mean there was zero. You just had
to add some Yeah, when you said.

Speaker 2 (32:24):
Zero, like when you open up when you opened up
the radiator, was it dry inside?

Speaker 13 (32:30):
I didn't open up the radiator, but the reservoir was completely.

Speaker 2 (32:33):
Oh that's not unusual. You can have the reservoir. You're
talking about what they called the overs it's a breather
tank more than anything that can be down to almost
nothing in good stuff Cooland let's put it this way,
she wouldn't have made it from Denver to Colorado Springs.
If there was zero coolant, or if it leaked all
out completely, it would have overheated.

Speaker 13 (32:56):
You would think that, but I wasn't sure.

Speaker 2 (32:59):
But listen, he needs to figure out. But you need
to figure out why you're getting ill. Did she drive
it since?

Speaker 4 (33:04):
Then?

Speaker 13 (33:06):
Well, this is the problem. I returned it today. I
returned it and I paid with direct a wire transfer.

Speaker 2 (33:13):
I can't well, Tim, Tim, you don't have a right
to return it.

Speaker 10 (33:18):
I understand.

Speaker 4 (33:20):
Did they accept order? Did they accept the return when
you returned the car and agreed to Wait? Wait, wait,
I've got a hold on.

Speaker 2 (33:29):
Hold on, hold on, Mark, Mark, Mark, hold on. Did
you just say, Tim to Deputy d that they accepted
the return, they allowed you to return it and said
they would refund your money.

Speaker 13 (33:40):
They didn't say they would refron me. But I have
my money.

Speaker 10 (33:43):
No, I have my money.

Speaker 2 (33:45):
Okay, Tim, I need to know what did they say
when you return the car? What did you say first?
When you return the car? What did you say?

Speaker 10 (33:56):
Okay?

Speaker 13 (33:57):
So I told them about the problems I had to
get it toad up there. I paid four hundred bucks
from a toad from the springs to them it's up there. Now,
I didn't go with the car.

Speaker 4 (34:07):
What did you say to them?

Speaker 13 (34:09):
I'm saying this car has got major problems. I'm sending
the car back there. Oh, by the way, I canceled
the direct wire.

Speaker 8 (34:15):
Canswer, they gotcha?

Speaker 10 (34:16):
Did you do that?

Speaker 13 (34:17):
You shouldn't have done that? And I now agree.

Speaker 2 (34:19):
But now I'm like, well, technically, Tim, technically, let's just
talk about the technicalities. Then I'll let Mark go with
what he was going with. But bottom line is this,
did you buy it as is?

Speaker 4 (34:32):
Or was there a warranty as is? Okay?

Speaker 2 (34:36):
Therefore, you really, honest to god, you really did not
have a right to return it and cancel your payment.
That doesn't mean I wouldn't have done it, but you
did not technically have the right to do that. They
sold you a car as is. Now, if they lied
to you about it, if they defrauded you, that would

(35:00):
been different. But I'm not sure that was the case. Mark,
What were you going to say?

Speaker 4 (35:05):
I'm baffled how he canceled a wire? That was it?

Speaker 6 (35:08):
Did it?

Speaker 5 (35:09):
Did you buy it like after one o'clock on Friday
and then cancel the wire this morning?

Speaker 10 (35:16):
Uh?

Speaker 13 (35:16):
Something like that?

Speaker 4 (35:17):
Yeah, Okay, I'm baffled by it, that's all. So what
do they say they're going to do?

Speaker 6 (35:23):
Right now?

Speaker 13 (35:24):
They're going to look at the car?

Speaker 2 (35:26):
Okay, did they did they say they expect you? Did
they say they expect you to go through with the deal?

Speaker 4 (35:32):
What did they say about that?

Speaker 13 (35:35):
They haven't yet, but I imagine they would. But I'm
now like, listen, I drove this car with no court
in the court resoir. Probably you're probably right that it
didn't have it had cooling in there, otherwise would have
blown up. But who knows what damage we did from
here to there.

Speaker 4 (35:51):
I have no idea you didn't do any damage.

Speaker 2 (35:54):
But if it didn't overheat, if it did not overheat,
you didn't do any damage. So let's figure out what
you're gonna do. Because you're in the wrong so far.
I'm Tom Martinez. I'm not saying I wouldn't have done it,
but you're kind of did this ass backwards. Go with
a sure thing Denver's Best Roofer Excel Roofing dot com.

Speaker 18 (36:17):
You don't pay a.

Speaker 2 (36:17):
Cent until you're content. Please time for an insurance check
up free, no obligation. Comparison call Compass Insurance paying too
much your coverage at dozens of insurance companies. Find out
now three oh three seven seven to one.

Speaker 4 (36:32):
Help.

Speaker 2 (36:33):
You'll think you're his only customer when you choose Frank
durand the real estate man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two.

Speaker 12 (36:47):
D News.

Speaker 1 (36:52):
So you don't have come run instant as we can.

Speaker 3 (36:58):
Shoot's gonna come Man Dix, he is the Troubleshooter Show.

Speaker 2 (37:05):
No Tom Martino, Hi, Tom Martino here, Welcome to the show.
Three h three seven to one three talk seven one
three eight two five five. For those streaming, we got
major Mark Maywell for not just streaming, but on the camera.
My lower right, you have a major Mark Major at
satellite Casa Studios, and I'm at my Casa studio and welcome.

Speaker 4 (37:30):
Now here's the deal.

Speaker 2 (37:32):
We got this really queer circumstance because his wife got
sick in a car.

Speaker 4 (37:38):
We don't know why, and then.

Speaker 2 (37:40):
He brought it back and he canceled his wire. And
there's so many questions up in the air with Tim.
Bottom line is this Tim bought a car from Blue Sky.

Speaker 4 (37:51):
He paid by wire.

Speaker 2 (37:53):
He knew it was a rebuilt from salvaged car, and
he drove it home to Colorado Springs, where his wife
did and she became very ill. Now the reason for
that illness was never determined, but in any case, he
said that the coolant.

Speaker 4 (38:07):
Reservoir was low.

Speaker 2 (38:09):
For all we know, it could have been low from
the time he took delivery. Coolant reservoirs are not coolant
in the engine. That is for expansion. It's an expansion tank.
And often you can have that run very low and
still have plenty of coolant. And you can tell that
because the car wouldn't run without coolant, it would overheat.

(38:32):
If the car did not overheat, there was no damage
done to the car. In any case, he paid to
have it towed back to Denver from Colorado Springs. He
was afraid of the car, and he canceled his wire.

Speaker 4 (38:47):
Now where do we leave it? Did your wife?

Speaker 2 (38:50):
I mean, aren't you the least bit curious as to
what was wrong with your wife?

Speaker 13 (38:55):
Of course we got a CT scan. I didn't even
think about carbon I until I put into the Google machine.
What happens when you run your car without coolant? Is
carbon monoxide an issue?

Speaker 2 (39:07):
Because she had the same It has nothing to you
didn't run it without coolant. Why the hell do you
keep saying that it would not have made the trip.

Speaker 12 (39:18):
I'm a layman.

Speaker 13 (39:18):
I see no coolant in the in the reservoir, I
think there's no coolant, So I agree with you. That's
just what I saw.

Speaker 4 (39:26):
Okay.

Speaker 13 (39:27):
So in the buttons, we're up carbon monoxide poisoning.

Speaker 2 (39:30):
Right.

Speaker 4 (39:31):
What's the call about? Though?

Speaker 5 (39:32):
Are you wondering if they can come after you? Because
yes they can.

Speaker 13 (39:37):
Okay, So how do I best protect myself being that
I'm up this creek?

Speaker 4 (39:42):
Well, you negotiate with them.

Speaker 13 (39:44):
They fix everything. How do I figure that out?

Speaker 6 (39:46):
You know?

Speaker 4 (39:47):
Do you negotiate it?

Speaker 2 (39:48):
First of all, you have it checked out before you
buy it, like you should have.

Speaker 4 (39:51):
Done from the beginning.

Speaker 13 (39:54):
Okay, is there a place in Aroar you can recommend
that's close to Parker riv.

Speaker 6 (40:01):
Wait?

Speaker 4 (40:02):
Wait for what though? Check it out?

Speaker 13 (40:05):
Well I'm not gonna. Yeah, I'm gonna. I'm gonna have
them check it out before I accept the car gain
and pay for it, which I don't mind doing it.
I like the car. I purchased it in the first place.

Speaker 4 (40:14):
What is the car? You never said what it was.

Speaker 13 (40:17):
It's a cross track twenty twenty one cross track cool?

Speaker 2 (40:22):
Okay, twenty twenty one.

Speaker 4 (40:27):
What did you pay for it?

Speaker 10 (40:28):
I just don't.

Speaker 13 (40:30):
Seventeen just under seventeen. I had thirty thousand miles off.

Speaker 10 (40:34):
Wow, that's what.

Speaker 11 (40:36):
I'm saying, Like, who makes the cross track super super super?

Speaker 6 (40:44):
You know what?

Speaker 4 (40:45):
That's a good deal man.

Speaker 13 (40:47):
I see a deal I would wait to see so far.

Speaker 4 (40:53):
I'd wait to dealers.

Speaker 7 (40:54):
They got the car back today, right, so let's see
what they have to say about it.

Speaker 2 (41:01):
And then if you want to get it checked, why
do you have to be there.

Speaker 4 (41:08):
In that area, right?

Speaker 13 (41:10):
Because I don't want to go like eighty miles away
to get it checked.

Speaker 2 (41:14):
We're not talking about eighty miles away. I would go
to share it. In auto tech they I would go
to share it in auto tech they do a pre
buy inspection for one hundred and twenty bucks.

Speaker 4 (41:25):
That's what I would do.

Speaker 13 (41:28):
I mean, that's not ten miles away.

Speaker 4 (41:30):
So what would you.

Speaker 5 (41:31):
I'm just curious, what would you do if you own
this car dealership, Tom, and this car the payment gets
one hundred percent canceled, and the car shows up on
a tow truck. Then the guy shows up and wants
to take it and drive it somewhere thirty miles away
to get checked out.

Speaker 4 (41:47):
Would you be cool with all that?

Speaker 2 (41:53):
If I had to resign myself to fixing the car
and I want to get it sold, I would have
no problem having him get it get it checked out.
I mean, the guy doesn't sound like a thief to me.
I mean he paid to have it towed back. He
you know, he paid to have it towed back, So
I think I would trust him. Okay, Tim, let us

(42:14):
know what happens. Three oh three seven one three talk
seven one three eight two five to five. Barbara, you
have a question on plumbing. What's going on? Barbara, welcome
to the show. What's happening?

Speaker 16 (42:24):
Okay, thank you? Okay, I have we have hot water
heat that's under under the floor hot water heat.

Speaker 2 (42:33):
Now this is this is a place you've owned for
a while, yes, okay, and you have hot water so
you have in floor radiant heating. It's called correct. Wow,
that's beautiful heat.

Speaker 16 (42:45):
It is. I go barefoot all the time.

Speaker 4 (42:48):
Yeah, okay.

Speaker 16 (42:49):
So the plumber who installed it and has checked it
every year for yeah, I don't even know. We've had
it a long time. He's retired.

Speaker 2 (43:03):
Why do you have it. I don't get it. Why
do you have it checked every year? What what is
actually checked to.

Speaker 16 (43:09):
See if there's any leaks?

Speaker 4 (43:10):
If they're Oh, what is all that noise? By the
way on her line, Shannon, do you know what that
noise is annoying?

Speaker 3 (43:20):
Well?

Speaker 4 (43:20):
Yeah, is it her line?

Speaker 13 (43:22):
It's not yours.

Speaker 4 (43:24):
It's getting worse.

Speaker 2 (43:25):
Yeah, we can hardly hear you, Barbara.

Speaker 4 (43:30):
Now what happened there? It was Mark?

Speaker 16 (43:34):
Oh?

Speaker 8 (43:35):
Okay, kay, Barbara, Okay.

Speaker 4 (43:39):
So Barbara, you're in floor radiant heat. You had checked?

Speaker 2 (43:44):
Why did you have.

Speaker 16 (43:46):
A check checked for any leaks and to make sure
that the coolant?

Speaker 4 (43:51):
Okay?

Speaker 2 (43:53):
Very proactive, very proactive.

Speaker 16 (43:57):
Okay. So now he's tired. Can you give me the
name of a reliable plumber that won't take advantage of
us that come back? We don't near we live near Netherlands.

Speaker 2 (44:13):
Oh oh, that's a whole different story, Honest to goodness,
it is because I would have said fix it twenty
four to seven plumb line services. I would have said
renew home innovations. I don't know what to tell you
in Nederland, I really don't. We'd have to check to
see who goes there. Geez, that's a good one. Let's

(44:36):
see why don't why don't we just research this for
you instead of making you hang on home.

Speaker 19 (44:46):
Yes, I could check it out and find out who
would be a good boiler guy that goes up?

Speaker 2 (44:50):
Then?

Speaker 4 (44:51):
Thank you?

Speaker 2 (44:52):
Would it be a boiler guy that we would use?
You're you're a wealth of information, bo.

Speaker 19 (44:57):
Yeah, Barbara? What kind of boiler is it? Is it
a copper tube cast iron?

Speaker 16 (45:05):
I don't know?

Speaker 19 (45:07):
Okay, well, I know about in floor heating systems is
being heated by a hot water boiler with a pump.
So if Kelly can get your number, I'll think about
it and try to find a good contractor that I
know up in your area.

Speaker 16 (45:21):
Oh, I would love that, Thank you so much.

Speaker 2 (45:24):
All right, why don't you hold on. We'll get your
information and get back to you.

Speaker 18 (45:27):
Bo.

Speaker 2 (45:28):
I'd love to know how you find them and where
we find them for this, because that's a great idea.
And by the way, if you're looking for water, pure water,
soft water, drinking water, getting rid of chemicals, getting rid
of forever chemicals and plastics, micro nanoplastics and chlorine, and

(45:52):
you want great water for your entire house, this is especial.
You can't refuse forty six ninety guaranteed lowest price club
waterpros dot net. They've joined our lowest price guarantee. That's
forty six ninety five for a whole house system that
you're not going to beat. Along with triple filter reverse

(46:13):
osmosis drinking water. That's waterpros dot net. Go with a
sure thing Denver's best roofer Excel roofing dot com.

Speaker 4 (46:25):
You don't pay a cent until you're content.

Speaker 2 (46:31):
Time for an insurance checkup, free no obligation comparison call
Compass Insurance paying too much your coverage at dozens of
insurance companies find out now three oh three seven seven
to one help. You'll think you're his only customer when
you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two.

Speaker 4 (46:57):
I'm Tom Martine.

Speaker 2 (46:59):
You're troubleshooter three three seven on three talks seven on
three eight two five five. I think Mark is temporarily
temporarily disconnected or is he back on now?

Speaker 16 (47:07):
Good?

Speaker 4 (47:08):
Okay, good bro good good good.

Speaker 2 (47:09):
Good Don has a follow up. I don't know exactly
what this call is about Don refreshing or freshen me
up here?

Speaker 4 (47:18):
Bro? What's going on?

Speaker 1 (47:19):
Don?

Speaker 20 (47:22):
I'm here and nice talking with you guys again?

Speaker 6 (47:26):
Did you call us?

Speaker 4 (47:27):
When was your first call?

Speaker 6 (47:28):
Don?

Speaker 20 (47:30):
Well, it's not a follow up for me when I
called his last Friday, Oh okay.

Speaker 13 (47:36):
Or two fridays ago.

Speaker 20 (47:38):
What I'm doing, I'm following up with our friend Mike
with the fifty seven chivy who called you three times
about setting the dwell on his car. I went there
Saturday and took care.

Speaker 2 (47:51):
Of Oh good, So what was the problem he was having.

Speaker 20 (47:58):
Not knowing how to installed the points on his fifty
seven shivy?

Speaker 4 (48:04):
And why do you know this? Are you an old fart?

Speaker 20 (48:08):
Well, of course I am, and I'm a hoarder. I
saved all my old tune up kids from back in
the seventies and eighties before we all went to electronic
ignitions and ignition, you know, and the more modern style
of ignitions with the coil tex in that. But I'm

(48:29):
an old guy sixty eight, not as not quite old,
but old enough. I did a lot of tuneups as
a young man and a kid, and took about two
hours to straighten it out when I left it was
running like a purring kitten. He still needs help with
carb raider and stuff. I gave him some references and

(48:52):
we'll see how things go. But you guys can ring
your bell.

Speaker 13 (48:56):
Problem solved.

Speaker 4 (48:58):
I'm going to ring my diinger. I love using my
gon I can.

Speaker 2 (49:05):
Don Thank you very much for allowing me. And you
said you're sixty eight, not quite old. You're plenty old.

Speaker 20 (49:11):
Yeah, yeah, I know, you know, it's all the matter relative.

Speaker 4 (49:15):
You know, when I.

Speaker 2 (49:16):
Think, honest to God, when I think of seventy two
and I think who's seventy two? I you know, or
when I see something written about me and it says
Tom Martino, Kamma, seventy two, comma, and I go, well,
who's that old man? And then you know, godly those
years sneak up on you.

Speaker 4 (49:33):
But you know what it's not.

Speaker 2 (49:36):
It's not how old you are, right, it's how old
you feel or who you've never mind? I okay three
all three seven one three talk seven one three eight
two five five. What words of wisdom do you have?
What words of wisdom do you have when you get older?
Here's what I say. Don't squander any one year. Every
year is important, every single one of them every year,

(49:59):
is that's all. I don't think anytime is more important
than another. I don't now when you're building a foundation
and you're younger, that's really important building a good foundation.
And don't ever take your health for granted. I didn't
get healthy and I shouldn't even brag about this, and
I got cancer right, you know, and I was so

(50:20):
proactive with my health, but what the hell. Oh, here's
what I'm saying. I think a lot of that's environmental.
But here here's what I want to get at. I
didn't get healthy un till I was forty seven. I
really really worked on it from forty seven. But up
to that point, I was overweight. I ate terribly. I
you know, I was one of these ones who thought
about working out, so I thought I did, and I

(50:43):
just really never did anything till forty seven. And so
don't wait that long. If you do just a few
things here and there. And I tell my son this,
you don't have to do anything major if you just
do it a little at a time. Devin, what's going on, Devin,
Welcome to the show. Hey, I took to fifteen, right, Shannon,

(51:03):
I'm getting a little okay, Thank you, Devin, what's going
on with home Depot?

Speaker 8 (51:10):
Hey, how's it going guys?

Speaker 11 (51:11):
Thanks for having me, good man.

Speaker 4 (51:13):
What's happening in.

Speaker 11 (51:15):
So, basically, my wife and I decided to remodel our
kitchen and use home Depots Kitchen Design Center. We used
them to kind of design everything. They came in, measured
the kitchen, We did new appliances with them. We kind
of went through that whole process at the beginning. We

(51:35):
ordered we first we started with appliances and then ordered
cabinets and got everything kind of started to install.

Speaker 8 (51:43):
We're now, you know, ninety percent completed.

Speaker 11 (51:47):
With the install of our kitchen.

Speaker 2 (51:50):
But the wait a minute, did you buy the stuff plus?
Hold on, did you buy the stuff plus.

Speaker 4 (51:56):
Have them do all the installation?

Speaker 11 (51:59):
No, we didn't have home Depots installer do the installation because.

Speaker 6 (52:03):
They were.

Speaker 11 (52:05):
Really really expensive.

Speaker 2 (52:07):
Okay, so they sued the appliances and the cabinets, right correct, Yes, sir, gotcha,
all right, keep going, sir.

Speaker 11 (52:16):
So we used another construction company to do the install
of the cabinets.

Speaker 8 (52:22):
Which was a custom home builder.

Speaker 11 (52:26):
He did the trend work for the cabinet install That
being said, we are have cabinets installed, countertops installed, most
of the impliance installed, but we found that the oven
that was selected before the kitchen was designed does not
fit the built in cabinet that was it was designed

(52:48):
for for the kitchen. So we have an oven and
cook top that we cannot install into our kitchen because of.

Speaker 2 (52:55):
The Are they one piece the oven and cooke top
or are they one piece or are they two match pieces?

Speaker 11 (53:01):
It's two matching pieces. So the cooktop is one that
inserts into the countertop, and then the oven is a
built in wall oven. That's why it's inside of the cabinetry.

Speaker 2 (53:13):
Okay, So the cooktop slides, the oven goes above, the
other way around.

Speaker 11 (53:20):
The other way.

Speaker 4 (53:21):
Yes, the cook top sits.

Speaker 2 (53:23):
On the counter right correct, yes, sir, and then the
oven slides underneath it, right correct, yes.

Speaker 4 (53:31):
And the cook top why would not not fit?

Speaker 2 (53:35):
That doesn't make sense because that can be cut into place.

Speaker 10 (53:38):
Yep.

Speaker 11 (53:39):
So the cook top does fit. We had the countertop
people cut the countertops.

Speaker 4 (53:44):
Right, the cook top.

Speaker 11 (53:46):
It's the oven that does not fit in the cabinetry.

Speaker 2 (53:49):
And they're the ones that designed hold on and they're
the ones that design this with that oven in mind,
right correct?

Speaker 11 (53:58):
Yeah, So we purchase the appliance as well, before we
even finalized the kitchen designed because Home Depot told us
that it's best to do it in that order to
ensure that the appliance is all fit.

Speaker 2 (54:11):
Well, it doesn't matter what they told you. They're responsible
if they did all of that together. You bought the
appliances and you bought the base cabinets. It's up to
them to make sure they fit. I mean, they designed
it for you.

Speaker 8 (54:25):
Right, yes, And I agree with that.

Speaker 11 (54:28):
And that's the problem that I'm having is that I
you know, I brought this to their attention about a
month ago when my installers were there to finish the
install of the appliances. So I brought that to their
attention via email with some measurements. I spoke with the
actual design center and the manager at the location that

(54:51):
I was using. They informed me that they needed to
kind of do some research on there, and then they
scheduled a there Lion's installer to come out.

Speaker 8 (55:02):
To my house, which I met with them. They measured it.

Speaker 11 (55:06):
He confirmed my kind of my issue that the oven
would not fit in the cabinet tree.

Speaker 4 (55:11):
So here's what I want to know. I want to
know what they're going to do for you.

Speaker 11 (55:19):
So at this point, a month later, the last communication
that they've.

Speaker 8 (55:24):
Actually responded to, I think was that they.

Speaker 11 (55:27):
Offered to send me basically pieces of a cabinet non built,
and then and then they would uh, and then I
had to pay for the cabinet that's already installed to
be removed, and then I had to pay for the
new pieces to be rebuilt in the kitchen.

Speaker 2 (55:49):
Hey, Devin, Devin, let me let me explain. Let me
explain something to you. What you're talking about is many
cabinets come as flats. Okay, that the idea of assembling
the cab it don't put too much weight on that.
That's not a big deal for an installer. Okay, it's
not that that part.

Speaker 11 (56:06):
Yeah, yeah, that part yeah, and I know that part.

Speaker 2 (56:09):
Not that part doesn't bother me. The part that bothers
me is the extra labor that you have to pay
for to have the old base cabinet removed and the
new base cabinet installed.

Speaker 4 (56:25):
Correct.

Speaker 11 (56:25):
And so I brought that to their attention as well,
and the basically their what their stance is at this
time is that they're willing to give me like basically
like a five hundred dollars gift card to wait a
minute for.

Speaker 2 (56:41):
My Now, how much will the extra labor cost you?

Speaker 11 (56:45):
Right now? I have a quote for the installer at
a price of twenty six hundred dollars.

Speaker 2 (56:52):
What twenty six hundred dollars?

Speaker 18 (56:57):
Wait?

Speaker 4 (56:57):
Wait wait wait wait wait wait.

Speaker 2 (56:59):
That that to me sounds like he's taking advantage of you, Devin.
To remove that base cabinet, assemble a new base cabinet,
and install it should not cost twenty six hundred bucks.
It really shouldn't. Listen, man, I've done enough projects.

Speaker 4 (57:14):
Yeah.

Speaker 11 (57:14):
The problem is is that it's not just the base
cabinet removal, because I agree, if you're just pulling a
base cabinet out and then you know, putting one in,
that's one that's expensive and I would agree. But the
problem is is that because.

Speaker 8 (57:31):
The countertops are already installed and.

Speaker 11 (57:34):
The flooring, which is a lambinate vinyl flooring which is
a floating floor is installed as well, the cabinets went
in before the flooring, So to get that base cabinet out,
the flooring has to be part of the flooring has to.

Speaker 4 (57:46):
Be gotchat it out, and then you also.

Speaker 11 (57:50):
Have flooring reinstall as well as kind of the cabinet
would be you know, one hundred percent customs, so they
would have you fully because they're just gonna send me
pieces of cabinetry.

Speaker 4 (58:04):
That are no, I get it, I get it, you.

Speaker 13 (58:06):
Gotta cut it custom So and what would.

Speaker 2 (58:09):
What what about the countertop? Does the countertop have to
be redone?

Speaker 11 (58:15):
So that's that is the kind of big, big holdup
that I, you know, I was not really happy with
with their kind of fix of it because the countertop
where the seam, So the countertops are fairly large.

Speaker 8 (58:31):
So in that area there's.

Speaker 11 (58:32):
Actually two pieces of countertop that are that have a seam. Yes,
that seam is right above that oven. So the installer
when he when he came out to bid it, he
told me, he said, I will do my best to
get if we.

Speaker 8 (58:45):
Have to go this route, I will do my best.

Speaker 11 (58:46):
He goes, but I cannot guarantee that your countertop will
survive because the Courts overhang, they're recommended.

Speaker 8 (58:56):
Overhang is about twelve inches.

Speaker 11 (58:58):
The cabinet that's coming out is thirty three inches, and
the seam is right in the middle, so it's well
further than what uh you know, Courts is strong enough
to withhold.

Speaker 2 (59:08):
You know what they need. They need to they need
to help you. Man, this is bull crack.

Speaker 7 (59:13):
I got an idea, Devin, can you go buy an
oven that does fit the existing cabinet that's already that's
too logical?

Speaker 11 (59:22):
Yes, so that is that was originally that was my.

Speaker 8 (59:26):
Kind of.

Speaker 4 (59:30):
I'm sorry, I'm a little pissed.

Speaker 2 (59:32):
I didn't think of that, Devin.

Speaker 4 (59:34):
What is the answer? What's the hold of?

Speaker 11 (59:37):
So my original response to them was, Hey, you know,
I think we can just swap this oven. Let's get
a smaller one, right that will fit in the cabinet.
You guys can just take.

Speaker 4 (59:49):
We get it, we get it.

Speaker 2 (59:50):
What did they say, just skip to that part we
get it that you you wanted a substitute of it
they had?

Speaker 4 (59:55):
What did they say?

Speaker 11 (59:57):
So? They they told me that they would not return
the oven that I had already purchased.

Speaker 8 (01:00:02):
Oven and cook tops.

Speaker 11 (01:00:05):
The oven and cook tops have to.

Speaker 8 (01:00:07):
Be matching in manas uh, to ensure that you have.

Speaker 11 (01:00:12):
A manufacturer's warranty.

Speaker 4 (01:00:14):
You know what? That is a bull crap?

Speaker 2 (01:00:16):
Well, how hard would it be to swap out the
cook top too?

Speaker 11 (01:00:22):
It would it wouldn't be It wouldn't be hard at all.
I mean we could. We haven't even installed either of
the clients, den.

Speaker 2 (01:00:28):
So here's what I'm going to ask, because you seem
to fill in all the background we don't need every time,
Here's what I'm going to ask you. Are you telling
me that with the purchase of a new cook top
and a matching oven, you could easily swap it out?

Speaker 10 (01:00:45):
Correct?

Speaker 4 (01:00:46):
Then these guys.

Speaker 2 (01:00:48):
At home Depot need to be told that, Deputy d
there's no reason for them to put up this roadblock.

Speaker 7 (01:00:54):
That's crack Well, we don't know if there's what the
roadblock is, Devan. Will they accept this pair of cooked
up and oven for refund? Will they give you your
money back if you brought it back to the store.

Speaker 11 (01:01:04):
They told me no that they would not what.

Speaker 4 (01:01:06):
They're the ones that sold it to you in error?

Speaker 7 (01:01:09):
But did they give you a reason that that you
wouldn't get a refund?

Speaker 4 (01:01:12):
Has it been too long? Is that what the reason is?

Speaker 11 (01:01:16):
So they said that it is past their return date, which.

Speaker 2 (01:01:20):
Yeah, but it's not your fault these freaking idiots, that's
not your fault of them.

Speaker 19 (01:01:26):
Maybe they could give him in store credit instead of
an actual cash refund.

Speaker 11 (01:01:30):
Have you tried that and I yeah, I did ask
them about that because I was originally going to replace
them with them, and they basically took that And.

Speaker 4 (01:01:39):
That's not a Listen, how long here's the deal? D
Don't you can make his argument?

Speaker 2 (01:01:43):
I mean, what what right do they have to say
you're past the return date? The reason on past the
return date is because of you.

Speaker 7 (01:01:51):
So if I understand this correctly, you can't just go
buy a new oven because they only come as a set.

Speaker 4 (01:01:56):
Is that that's correct? Okay?

Speaker 8 (01:01:59):
And then they don't come as a set.

Speaker 11 (01:02:01):
You have to buy them separately, but you have to
buy them as a pair.

Speaker 4 (01:02:07):
That doesn't make sense.

Speaker 7 (01:02:08):
Yes, they're matching, but he said you can buy them separately, right,
and you buy them as set.

Speaker 2 (01:02:15):
You must buy them if you're going to pair them, Well,
that doesn't make sense. If you're going to pair them,
what's to prevent you from pairing one with another?

Speaker 11 (01:02:25):
And you you could, but you would then be running
the risk of avoiding your manufacturer warranty on them.

Speaker 2 (01:02:31):
I'll guarantee you you wouldn't avoid the warranty. If it
came time that you needed a warranty, we could get
it covered for you.

Speaker 4 (01:02:39):
How muche you yeah.

Speaker 11 (01:02:41):
I mean basically, what what I'm what I'm looking for
is just my next step because they basically at this
point just stop responding to.

Speaker 2 (01:02:48):
You need to help them come up with the Definitely,
D needs to help you come up with a solution.
He needs to talk some sense into them. D has
a really good way of capsulizing things for people in charge.
I'm serious. His talent, his super power is capsulizing. No, no,
that's important, putting what we call a handle on things.
Bo super talent is getting through the technology and saying

(01:03:11):
here's a workaround. Deputy Doc super talent is you know,
being he just goes on and on and on with
his research, and they he breaks him down. And then
we have Deputy Chopper. Super talent is being Jeputy Chopper.
He's obnoxious. People don't want to deal with him, and
that's in a good way.

Speaker 4 (01:03:32):
So we have all of these people.

Speaker 2 (01:03:35):
A Deputy Dollar is very systematic and good with figures.
I mean, we have good people here, and I think
D should handle this for you. So I'm going to
assign it to D and Devin. I really think we
can help you.

Speaker 4 (01:03:49):
I do.

Speaker 2 (01:03:50):
I mean, this does not sound like home depot to me, Hey, Kaschina,
we used to have a home depot Angel. Do we
still have a home depot Angel?

Speaker 4 (01:04:00):
Well, I believe that person has left.

Speaker 13 (01:04:03):
I don't know if Suzanne has acquired somebody else.

Speaker 2 (01:04:06):
So okay, maybe when you call, when Dee talks to them,
he can figure out somebody who has a pulse and
a brain. We need both of them, a pulse and
a brain. Okay, Oh, I'm on way due for this
break right three oh three seven one three talks seven
one three eight two five five k and Age Hoop Solutions.

(01:04:28):
Remember k and Age Painting pros as well, so they
have a sixty five year heritage now adding painting Khwindows
dot com. Go with a sure thing Denver's best roofer
Excel Roofing dot com. You don't pay a cent unto
your content, wait on top of it. Time for an

(01:04:50):
insurance checkup free no obligation comparison call Compass Insurance paying
too much your coverage at dozens of insurance companies find
out now three O three seven seven one help. You'll
think you're his only customer when you choose Frank durand
the real estate Man dot com to list your home
with Remax alliance three oh three nine two zero sixteen
twenty two. Tom Archino, you're a troubleshooter three O three

(01:05:15):
seven one three talk seven one three eight two five five.

Speaker 4 (01:05:19):
Okay, so I.

Speaker 2 (01:05:21):
Went a little overtime, So we're gonna have to take
a break soon, but not before I bring up some
of my emails and texts and all that crap that
we've had. Bottom line, Okay, let me get to this one.
I love these tom My Mechanics says, and I want
to see how what Mark says about this one.

Speaker 4 (01:05:41):
Okay, I'm gonna.

Speaker 2 (01:05:42):
Give it a little soap opera music because I love
the way these guys write to me as if it's
a soap opera. Rarely, tom My Mechanics says he won't
release my car until I pay for repairs. He didn't
replace the timing belt and water pump after I just

(01:06:04):
asked for an estimate. Oh, he replaced it after I
just asked for an estimate. Now he's charging me twelve
hundred dollars. He says he'll start storage fees tomorrow. What
can I do, Mark.

Speaker 5 (01:06:17):
Well, you think I don't know. I feel like we're
missing a lot. So he never signed anything never.

Speaker 4 (01:06:23):
Authorized, he said.

Speaker 2 (01:06:25):
He asked for an estimate, and the guy went ahead
and did it for twelve hundred bucks. And actually that's
not a bad price for the timing belt.

Speaker 4 (01:06:36):
And the water put it. Don't you think he didn't
authorize it.

Speaker 5 (01:06:39):
The shop simply can't do that, so I don't quite understand.

Speaker 2 (01:06:43):
But he won't release the car either, So then what's going.

Speaker 4 (01:06:46):
The name of the shop.

Speaker 5 (01:06:47):
Let's call over to the shop and okay, going to
them what the rules are.

Speaker 2 (01:06:52):
Let me write back to him and find the name
of the shop, sir, we need to know the shop.

Speaker 4 (01:06:58):
I will write back to him.

Speaker 2 (01:06:59):
I'm writing back tim during the break, and then we
will call.

Speaker 4 (01:07:03):
Here's the deal.

Speaker 2 (01:07:04):
According to the Auto Automobile Repair Act, they have to
give you an estimate if repairs are going to be
more than one hundred bucks. Okay, they just have to
do it. And they can go to one hundred and
twenty five. I mean they can actually go twenty five
percent more. But they have to give you an estimate
in writing, and you don't even have to request it.

Speaker 4 (01:07:22):
They just can't do repairs.

Speaker 2 (01:07:24):
If you drop the car off after hours or have
it towed in, they're excluded from the Auto Repair Act.
But they do have to give you an estimate. But technically,
I don't think he's going to get the things free.

Speaker 4 (01:07:35):
I mean, what would he have done anyway?

Speaker 2 (01:07:37):
If they told him, hey, you need a timing belt
and you need a water pump, would you have not
done it?

Speaker 5 (01:07:43):
I mean, I don't know if he would have done
it or not. But they have to have authorization. I
mean I don't know how else.

Speaker 4 (01:07:48):
Yeah, and you Okay, so.

Speaker 2 (01:07:50):
You had a shop where they pretty strict about that.

Speaker 5 (01:07:53):
Well, I never got myself into that bind, so I
would assume they are.

Speaker 4 (01:07:57):
But I don't know.

Speaker 5 (01:07:57):
I mean, why would you take the risk of shop
as a shop and do that.

Speaker 4 (01:08:03):
It makes no sense. Yeah, it doesn't. I think.

Speaker 2 (01:08:06):
I think because they thought, listen, he needs the stuff.
I'm gonna give him a good deal. I'm gonna get
it fixed anyway. We have more coming up on The
Troubleshooter Show three oh three, seven to one three talks
seven one three, eight two five five Go with a
sure Thing Denver's Best Roofer Excel Roofing dot com.

Speaker 18 (01:08:26):
You don't pay a cent until you're content.

Speaker 2 (01:08:31):
Time for an insurance checkup free, no obligation in comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate man dot
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two. Hi Tom Martino,

(01:08:57):
you're troubleshooter. Oh no, you're not going to believe this
guy texted me. You're not going to believe who the
auto guy was. Mark, You're just not going to believe it.

Speaker 5 (01:09:10):
Well, there's only one guy that texts you all the time.

Speaker 4 (01:09:14):
Well anyway, No, no, I'm talking about no, no, the
auto god. No no, oh no, no, no, not the autogod.

Speaker 2 (01:09:22):
What I meant was that that problem that I told
you about with the getting the stuff done? It was
Jeff Jolliffe. Oh so he should. Here's what's going to happen.
He's not going to well, hold on, he's I'll bet
you he can't get his car back. I'll bet you.

(01:09:42):
I'll bet you. I'm not even sure he did the repairs.
I'm not even sure he did the repairs. But by
the way, since we talked about the Auto Repair Act,
it's here.

Speaker 4 (01:09:55):
Here's what it says.

Speaker 2 (01:09:56):
Before repairs can be and Mark ran shops he knows this.
Before repairs can be performed. I want consumers to know, though,
the repair facility must obtain written consent from the customer
that no repairs shall be performed unless it facility obtains this,
and the facility must provide an estimate if the total

(01:10:17):
cost of repairs.

Speaker 4 (01:10:19):
Let's see, I'm trying to find the amount.

Speaker 2 (01:10:22):
Find the amount in this Oh okay, unauthor is donelall
limits how much the facility may charge. They may only
charge ten percent or twenty five dollars more than the estimate. Yeah,
but what happens, Mark? What is the limit they have
if they don't get an estimate? I can't find that

(01:10:43):
in this summary. Do you know what it is?

Speaker 5 (01:10:45):
There's offhand Ye, there's a there's a waiver for vehicles
that are either towed in or left after hours, and
it's capped at one hundred bucks.

Speaker 2 (01:10:56):
Okay, so one twenty five Yeah, so if they do
work without consent, they're limited to one hundred dollars plus
or minus. They can go plus twenty five percent. So
as I'm reading this, it's one go ahead. We one
hundred twenty five dollars.

Speaker 5 (01:11:17):
We'd have envelopes for that, so people would drop their
car off, put keys in the envelope, put it through
the slot in the door, and on the envelope they
would put down what's there, and by signing the bottom,
that was authorizing the repairs that were listed above up
to whatever dollar amount.

Speaker 4 (01:11:34):
Okay.

Speaker 2 (01:11:34):
So it's really important though people that you insist on
a written repair. But you must have a written repair
or they really can't do any repairs more than a
certain amount. It says if it's left off, it's one
hundred dollars in repairs.

Speaker 4 (01:11:50):
But Mark, actually, to be honest with you, if you.

Speaker 2 (01:11:54):
Drop your car off in person, there is no minimum
amount they can do that I can see here.

Speaker 6 (01:12:00):
Yeah, that's correct.

Speaker 5 (01:12:01):
Usually you're signing an invoice right there when you drop
it off.

Speaker 4 (01:12:04):
There are a work okay, that author.

Speaker 2 (01:12:07):
We have more coming up on the Troubleshooter Show. Stick
around three oh three, seven to one three talk Go
with a sure thing Denver's Best Roofer Excel roofing dot com.
You don't pay a cent until you're content, leave time
for an insurance check up free, no obligation comparison call
Compass Insurance paying too much your coverage at dozens of

(01:12:29):
insurance companies find out now three oh three seven seven
to one help. You'll think you're his only customer when
you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two.

Speaker 20 (01:12:51):
News.

Speaker 1 (01:12:53):
So you don't have run a caju. That's gonna help.

Speaker 3 (01:13:01):
Come man, this is the Troubleshooter Show. No Tom Martino,
We're welcome.

Speaker 5 (01:13:08):
Welcome, my friends to the only show this kat. We're
here to solve problems, answer questions. We want to make
your life just a little bit better. Tommy's trying to
rejoin us. A little technical issue there, but the number
is so easy. Three oh three seven to one, three
eight two five five three zero three Martino. If you
have been ripped off, if you've been taking advantage of

(01:13:30):
maybe a bad contractor out there, it really doesn't matter.

Speaker 4 (01:13:34):
We are here to help you.

Speaker 5 (01:13:36):
And by the way, please help at troubleshooter dot com
and three oho three Martino. Those numbers work all the time.
Of course, one's an email, so it doesn't matter if
it's a Saturday or Sunday.

Speaker 4 (01:13:49):
Sometimes we answer.

Speaker 5 (01:13:51):
There's four or five of us constantly checking both the
number and the email, so we always want to hear
from you. Three zero three, Martino. Now a ton going on,
not a lot. We do have open lines right now.
We had some issues connection issues, so we're working on
that in the background. We had to reboot the systems.
But give us a call right now. Three zero three Martino.

(01:14:13):
I'm curious too. Has a little bit of a side note.
What do you think is going to happen tomorrow? Are
we going to elect or is New York City going
to elect this democrat socialist or socialist Democrat? Do you
think that's going to happen. I'm more interested in the
polling again, and I'm not really talking about New York City.

Speaker 4 (01:14:37):
That person, the socialist, is so far ahead.

Speaker 5 (01:14:41):
I can't imagine in a million years the socialist doesn't win.
But what I'm really curious about is New Jersey. I
got a friend there and he actually he's.

Speaker 4 (01:14:51):
Lived there fifty three years.

Speaker 5 (01:14:53):
He's never lived anywhere else in South Jersey, and I
grew up with him and we still talk quite a bit.
He made it an interesting statement about a month ago.
He's absolutely convinced, one hundred percent convinced that it is
going to be Jack. Jack is a Republican candidate. He's

(01:15:14):
convinced of it. He says, everybody talks to the electric
bills are out of control, and property taxes are out
of control, and he says, there is no way it's
not going to win. And he pointed to all the
polls when it came to Trump. Can you remember that,
in fact, right before, right before the election, I think

(01:15:35):
it was a week before that one lady that everybody
really thought was one of the best pollsters in the
entire world came out and I forget what newspaper she
was from, but she was a pretty big one and
she retired. She was off by ten or twelve points.
She had Harris actually winning. But if you looked at
the polls and all the swing states, most of the

(01:15:56):
polls were off two to seven percent. Your poll was
off like ten or fifteen percent. But think about that.
Think about that. How is that possible they're off that much?
And my buddy Anthony is convinced, literally convinced, that is
what's going on in uh that's exactly what's going on

(01:16:18):
in New Jersey, and I'm dying to see that tomorrow.
I can't believe how much I like watching election nights.
I don't know about you folks out there, but I
do like watching them. And then we're also going to
see coming up soon Denver in that nine hundred and
fifty million dollar bond.

Speaker 4 (01:16:36):
It sounds like that's going to go through. Sorry, Mark,
sorry for that. No, you're good. I saw everything go down, man,
I was glad. I was, Oh god, it just it's amazing.
What can happen?

Speaker 6 (01:16:48):
Anyway, So.

Speaker 2 (01:16:51):
I had somebody else during the break text me. They
also got taken by Jeff Jolliff again.

Speaker 4 (01:16:57):
So he's he's being pretty active lately.

Speaker 2 (01:17:00):
I'm telling you, man, this guy, just when you think
it's over, he keeps resurrecting. What is Does anyone know
the name of his latest business? They just now they
just call him Jeff Jollif And they look online and
they see him at Sleeves Brigade dot com.

Speaker 4 (01:17:17):
So they realize he.

Speaker 7 (01:17:18):
Is go ahead, tom he is doing business on Facebook marketplace.

Speaker 4 (01:17:23):
These last few calls we got, we're hearing from him.

Speaker 7 (01:17:26):
Yeah, and so he actually has a pseudonym there too,
So he goes by his name, and he also has
some made up name that he goes by. And that's
why we're getting so many out of state calls lately
about Jeff Shallaffe. Now, the one update last.

Speaker 4 (01:17:39):
Week, he flipped people ship him stuff to fix.

Speaker 7 (01:17:41):
No, no, he has people ship him money and then
he ships out a POS transmission or sometimes no transmission
at all, but he keeps the money. Now, the one
update we got from our last caller last week was
that none of his phone numbers seemed to be working anymore.
So I'll keep following up with the police departments in
both Johnstown and gosh, what is that town above Greeley

(01:18:06):
starts with.

Speaker 4 (01:18:06):
A W windsor.

Speaker 7 (01:18:08):
Windsor Yeah, that's where Jeff Shalliff lives. Both of those
police departments have open investigations.

Speaker 2 (01:18:13):
Then to him, gosh, dang it, that guy is just
really ridiculously bad.

Speaker 7 (01:18:19):
Hey, there's that fussing, hissing sound from a microphone again,
you hear it?

Speaker 4 (01:18:24):
Yeah, let's turn me off. Okay, I turned off to
me grease might there? So I have with me Barry Miller,
by the way, And you know, I always like to give.

Speaker 2 (01:18:35):
This information when I talk about Miller, he invented the
buyer broker. I remember years ago when I came to Colorado.
And by the way, our number is three oh three
seven one three, eight, two five, five seven one three
talk or three oh three Martino three oh three, six,
two seven eight four sixty six mark. So like forty
years ago, you know, I come to actually forty five

(01:18:56):
more more, actually almost fifty years ago.

Speaker 4 (01:18:59):
I come to Colinraea. I start on Channel four and.

Speaker 2 (01:19:02):
I get a call from a guy who says, you know,
you may want to do a feature on this.

Speaker 4 (01:19:08):
And I says, on what?

Speaker 2 (01:19:09):
And he says he's a buyer broker. And I thought that,
I said, what is a buyer broke? I mean, all
I knew was real estate broker. That's all I knew.
Real estate broker. Okay, you're a real estate broker, meaning
you sell property. What I didn't understand was legally and
ethically and the way the laws were written. When you

(01:19:33):
were a real estate broker, you literally became an not
an employee, an agent of the selling property automatically by default,
when you listed a property, or even when you showed
a customer a property, you were working for the seller.

(01:19:53):
So if I thought I had a realtor, and people did,
they said, oh, my friend's a realtor. Hey, I need
to find a house. So let's say the realtor with
Seum or the real estate person with shaul Ma House.
What they didn't understand is in that transaction, the seller
is represented by the listing broker, the seller is represented
by that guy's friend who brought him there, and this

(01:20:17):
buyer is represented by no one.

Speaker 4 (01:20:20):
It was a flaw in the system, Barry.

Speaker 14 (01:20:22):
It was designed and it was nationally in all fifty
states that way, but the realtor community Becky's in about
nineteen fifteen, created it that way.

Speaker 2 (01:20:37):
What I didn't understand, truly did not understand, was.

Speaker 4 (01:20:40):
Why it was created that way.

Speaker 2 (01:20:42):
But then again, nobody complained the companies.

Speaker 14 (01:20:46):
These were some top good companies. The companies who controlled
the inventory said we want to control both agents.

Speaker 6 (01:20:57):
And they did it, I mean sold companies more.

Speaker 2 (01:21:03):
Did you literally say this has to change? I mean,
did you invent it by mistake? How did that happen
that you had this buyer agency, and how did you
get it recognized. I've always wanted to ask you this
because you changed the face of the entire industry nationwide.
He really did, and it's a good thing to review

(01:21:23):
now and then, So how did you change it?

Speaker 6 (01:21:26):
In November of nineteen eighty two, I was.

Speaker 14 (01:21:28):
Handed an article written in the New York Lawyer magazine
and it said, the only way we're going to have
fairness for the home buyer is if somebody institutionalizes something
called buyer brokery. And I read that article, I thought, what,
my name's not on it? But then I heard my name,

(01:21:48):
and I said, institutionalized that. I researched the market for
three and the country for three months, said yep, I'm
going to do it and take it on.

Speaker 2 (01:21:57):
And it was to institutionalized and make it recognized.

Speaker 14 (01:22:01):
First of all, it took fourteen to eighteen years. The
industry fought us tooth and nail, but I did it
by forming an army of you'll love the term consumer advocates.

Speaker 6 (01:22:13):
Okay, so when lawyers were in that group, so.

Speaker 2 (01:22:16):
When you started representing people, then did you have them
sign something special?

Speaker 4 (01:22:21):
In other words, it wasn't a normal agreement.

Speaker 14 (01:22:24):
It was a different agreement that Fortunately the director of
the Colorado Real Estate Commission at the time, Mike gorham By,
name Mike Goreham by name was a lawyer.

Speaker 6 (01:22:37):
Lawyers, got it.

Speaker 14 (01:22:38):
You cannot represent both sides in a controversy, Okay, Buying
and selling a home is controversial as economically speaking, okay.
And the lawyers were there, so he said, Barry, come
and talk to me more.

Speaker 6 (01:22:51):
And he and I designed.

Speaker 14 (01:22:53):
A class that we taught all over Colorado to attempt
to teach people who never heard of it before how
to do it. And they came up at Colorado Real
Estate Commission to their credit, came up with a form
where the buyers could now hire an agent to be
their agent. It took two or three years to make

(01:23:13):
that happen.

Speaker 2 (01:23:13):
So once Colorado did it, it started spreading around the country.

Speaker 6 (01:23:17):
Correct.

Speaker 14 (01:23:18):
I put it this way. It took three to four years,
now being precise. Then once Colorado did it all there
were were forty nine other states. None of them were
going to take us long, but there was a lot
of resistance to make it happen, and it happened ten
years later.

Speaker 4 (01:23:34):
Okay.

Speaker 2 (01:23:35):
So in other words, then you had now a buyer's agency.
So when you listed a home, you still by default
represented the listing the cell.

Speaker 14 (01:23:47):
Well, we formed a franchise nationally that would not allow
seller listings. In our franchise, we were what's called exclusive
buyer broker offices and co our franchisees.

Speaker 4 (01:24:03):
Was only for people looking only for buyers.

Speaker 6 (01:24:06):
One hundred percent loyalty to buyers.

Speaker 2 (01:24:08):
If you think about the industry, most people are buyers,
and most I mean to have them usually buyers out
number sellers.

Speaker 6 (01:24:17):
Yes, yes, always, always.

Speaker 2 (01:24:19):
So the minority was represented and the majority wasn't before this.

Speaker 14 (01:24:25):
Before this, the majority was never ever represented anywhere in
the country.

Speaker 2 (01:24:30):
So now when you go and get a real estate broker,
do you have to specify buying agency?

Speaker 14 (01:24:37):
Yes, in almost all fifty states. Now when I say almost, yes,
like Colorado led the pack and Florida followed Colorado. Other
states followed Florida and it was all the same. You
must declare the real estate broker has a form that says, yes,
I can be your buyer agent. I will be your

(01:24:58):
buyer agent. I will be an advocate for only you,
the buyer, or I will only be the advocate of
the seller.

Speaker 2 (01:25:07):
When you think about this, this is pretty incredible. I mean,
you change the whole industry basically.

Speaker 14 (01:25:11):
Yes, But remember it was a social reform. Social reformers
do not make a pile of money. We change things
for the better. I lost nearly a million dollars.

Speaker 2 (01:25:24):
Okay, so then you became a buyer broker and you
were very successful.

Speaker 4 (01:25:28):
Yes, yes, okay, now you switched. You didn't switch. Do
you still do buying? Broken? Do you still have an agency?

Speaker 6 (01:25:36):
I do, but I don't.

Speaker 14 (01:25:37):
Practice local real estate selling or buying anymore. I retired
a year ago from that to focus on Vestera.

Speaker 2 (01:25:45):
Okay, Vestera now again, Vestera turnkey. We can talk about
coming up, but get your calls in at three h
three seven to one three talk seven one three eight
two five five. Go with a sure thing Denver's best
roofer Excel Roofing dot com.

Speaker 18 (01:26:05):
You don't pay a cent until you're content.

Speaker 2 (01:26:11):
Time for an insurance checkup, free, no obligation comparison call
Compass Insurance paying too much your coverage at dozens of
insurance companies find out now three all three seven seven
to one help. You'll think you're his only customer when
you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three all three
nine two zero sixteen twenty two. Tom Martina here, Welcome

(01:26:35):
to the show. Three O three seven to one three
talk seven one three eight two five five. We got
major Mark Major in his castle. And then we have
Barry Miller with us who was talking about the birth
of the buyer broker.

Speaker 4 (01:26:52):
And he started doing it.

Speaker 2 (01:26:55):
It was adopted nationwide and now when you go to
hire a real estate person, they're either going to represent
the buyer or seller. It used to be that they
represented the seller by default. Think about that. And then
we're talking about his new venture, which is Vesterra Turnkey

(01:27:17):
and what he's doing. And Vesterra Turnkey is a system
for helping you become a landlord.

Speaker 4 (01:27:27):
Now, just so you know, it.

Speaker 2 (01:27:28):
Is not where you're buying into a real estate trust
or anything like that. They counsel you and help you
literally become a landlord.

Speaker 4 (01:27:39):
And we'll talk about that in a second.

Speaker 2 (01:27:41):
Right now, Chris is on the line and wants to
talk about a possible scam. Chris, what's going on with you?
Welcome Chris?

Speaker 13 (01:27:50):
Hey, Tom, how are you doing good?

Speaker 4 (01:27:52):
What's going on with you?

Speaker 6 (01:27:53):
Sir?

Speaker 10 (01:27:55):
So Hey?

Speaker 13 (01:27:56):
My daughter is twenty three. She received a letter in
the mail last week and it seems suspicious. I didn't
know if you guys have heard it's from an attorney
at law and the address and the name on the
pass that bound to do it's for a late parking ticket.
It actually is going to collections. When I put that
in on Google, it's saying that it's a scam and

(01:28:16):
attorney warning the attorney's name and the address. When I
put it in the address as well, it's not pulling
up an attorney at that location. I'm just really out
of any Yeah, if anyone else has got this, or
if it's if it is a legitimate thing.

Speaker 4 (01:28:33):
Can you read part of it? Is it a long letter?

Speaker 13 (01:28:37):
It's a page and a half, but I can get
to the specific law firm. A yeah, it.

Speaker 4 (01:28:42):
Says what's the name of the law firm?

Speaker 13 (01:28:45):
Oh, Daniel B.

Speaker 10 (01:28:47):
Kell On? You're fine?

Speaker 4 (01:28:52):
And how do you know him?

Speaker 6 (01:28:54):
Tom So? Daniel B.

Speaker 7 (01:28:55):
Kelly's an attorney I spoke with last I don't know
in the spring. Sometime he collects, among other things, he
collects privately issued parking tickets on behalf of a company
called Parking Revenue Recovery Services. So I'm wondering if our
caller received the private parking ticket for PRRSS.

Speaker 2 (01:29:14):
Oh, it's a private collection. Yeah, private tickets. By the way,
having owned parking lots in the past, we used to
hire companies that did that. What they would do is
put a ticket out there, but it was a private ticket,
and what I would do is as this company would
do is attempt to collect the ticket.

Speaker 4 (01:29:34):
What they did not have.

Speaker 2 (01:29:36):
Were any official powers to do anything to your license
plate or your license or they couldn't boot your car.
But so is that what you're talking about? Private tickets?

Speaker 7 (01:29:48):
So my question for the caller is what's the name
of the company that allegacy owed them for a private
parking ticket.

Speaker 13 (01:29:56):
All it says is the law firm name represents the
credit your name below and I'm looking for a credited name.

Speaker 4 (01:30:04):
Yeah, the creditor.

Speaker 13 (01:30:06):
I'm just all I'm seeing is is an email address
for listen.

Speaker 4 (01:30:13):
Here's what it is.

Speaker 2 (01:30:14):
People have asked me about this in the past, so
I'm just going to tell you exactly what I tell them.

Speaker 4 (01:30:20):
It is a private collection.

Speaker 2 (01:30:22):
It's somebody is alleging that you owe them money, and
if you do, you do any of you don't you don't.

Speaker 4 (01:30:30):
It's really that simple.

Speaker 2 (01:30:32):
So if she parked somewhere, my son got one up
in the mountains at a private shopping center. He was parked,
and I got a collection notice. I decided to pay
it because he truly was parked there. By the way,
did they include a photo? No.

Speaker 13 (01:30:52):
When I talk to my daughter about it, because she
does go down to town with some friends frequently, and
she said she's insistent that every time she goes down there,
they pay for the spot because they don't want the car.
They're afraid the cars can get towed or something. So
I believe my daughter.

Speaker 4 (01:31:06):
And when she.

Speaker 13 (01:31:06):
Says she paid for it, there's no letter, there's no
Uh so you.

Speaker 4 (01:31:10):
Do know what lot they're talking about?

Speaker 2 (01:31:12):
Then wait a minute, Then you do know what lot
they're talking about?

Speaker 13 (01:31:17):
Well, according to this notice letter is all I'm going
off off of the twenty sixty Larmer Street.

Speaker 4 (01:31:25):
Okay, yeah, send.

Speaker 6 (01:31:27):
I So there.

Speaker 7 (01:31:28):
It's the same attorney that I've dealt with last spring.
Does it say who the creditor is?

Speaker 13 (01:31:37):
It just says make check table the p r RS.

Speaker 7 (01:31:40):
Oh yeah, Parking Revenue Recovery Service. Yeah, and they have
a but the.

Speaker 13 (01:31:47):
Thing and I'm sorry to interrap the thing when I
look up Daniel B. Kelly and then the address that's
listed on this this note. I'm not pulling up a
Daniel B. Kelly at this address. And when I put
his name in, people are saying a lot of people
are saying it's a scam or a scam. Attorney, No,
he's for real.

Speaker 2 (01:32:04):
They call it a scam because it's a private enterprise.
So in other words, they can't boot your car, they
can't withhold your registration or anything like that. But it's
not a scam. It's an accusation. It's an allegation that
you owe money. So if you want to argue that
she paid, go ahead. I mean you have every right

(01:32:27):
to do that. You don't have to pay.

Speaker 7 (01:32:28):
It, tem I think you also has area right just
to ignore it, because I've never heard of them taking
anybody to court for a ninety two dollars PRRs parking ticket.

Speaker 4 (01:32:38):
Right, I don't think they can get I mean.

Speaker 13 (01:32:43):
They would have to prove that she was done there
as well, I picture or whatnot?

Speaker 4 (01:32:47):
Right, that's right, Well, she would have to prove that's
that's exactly right.

Speaker 2 (01:32:51):
It's a private parking violation, that's exactly what it is.
So handle it the way you want three oh three
seven to one three talks seven to one three a
two five five. By the way, if you could have
mark to both of these so I can attend to
this microphone dragon, would that be okay? Three O three
seven one three eight two five five.

Speaker 4 (01:33:11):
We have more coming right up.

Speaker 2 (01:33:17):
Go with a sure thing Denver's best roofer Excel Roofing
dot com.

Speaker 18 (01:33:21):
You don't pay a cent until you're content.

Speaker 2 (01:33:26):
Time for an insurance check up free no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two.

Speaker 4 (01:33:52):
Hi Tom Martino here three.

Speaker 2 (01:33:54):
O three seven one three talks seven one three eight
two five five. All right, So what's going on in
your life? And how can we help you? That's what
we ask each and every day. And uh, okay, I
want to go switch over to my uh So, anyway,
we had this possible parking scam, but it's not. It's
a private parking issue, meaning that people have parking lots,

(01:34:21):
or they own garages, or they own areas where they
charge for parking. They put up signs, people park there,
and if they don't pay, then they issue bills. It's
just like if they alleged you owe them money for
something else, but they do it in the form of
a parking ticket.

Speaker 4 (01:34:42):
But that parking ticket.

Speaker 2 (01:34:44):
Is nothing more than asking you to pay a bill,
and when you don't pay the bill, they threaten you.
What they can't do is boot your car or do
anything like that. Three zho three seven one three eight
two five five. We talked about Pueblo and Mark asked
why such a high percentage of people in Pueblo are

(01:35:06):
on snap benefits.

Speaker 4 (01:35:07):
Mark, what did you say? It was, it's like forty percent.
It's amazing, man.

Speaker 2 (01:35:13):
Somebody texted me and said it's a generational issue in
Pueblo forever. The county is hardcore Democrats. And if you
didn't have a steady job, you were automatically given some
kind of food stamp assistance. Employment was always rough. You
had to know somebody to get a job. It's no

(01:35:35):
better today down there than in the seventies and eighties.
And this person has personal experience. Now all of it
is full of drugs and makes me sad. Used to
be a great town. People helped each other. You know.
There was a big joke back then that if you

(01:35:57):
had another baby, you got another book full of stamps.

Speaker 4 (01:36:02):
So anyway, oh this funny, hold on funny.

Speaker 5 (01:36:05):
You said that I was talking about the New Jersey
race when your line was down.

Speaker 4 (01:36:09):
But when I.

Speaker 5 (01:36:10):
Lived in Jersey years ago, every child you had was
equal to like twelve hundred bucks, So women would have
ten twelve children.

Speaker 4 (01:36:19):
People think I'm kidding. I'm not kidding.

Speaker 5 (01:36:22):
Like around the Camden area, they'd be making thinking of
this in the late eighties, pulling down ten to twelve
thousand dollars a month.

Speaker 2 (01:36:29):
Man, all right, I got another text, Tom. There's no
way the guy's wife got carbon monoxide poisoning from low
anti freeze in a car.

Speaker 4 (01:36:38):
No, No, I get that. I get that.

Speaker 2 (01:36:40):
We weren't suggesting it was the low Annie freeze. What
we were saying is that it was it was. It
could have been carbon monoxide. And the thing about the
low Annie freeze is just kind of.

Speaker 4 (01:36:56):
Each coincidental, and it was low.

Speaker 2 (01:36:59):
In the reservue and the reservoir doesn't mean that the
system is low on cooling. Here's another one about Jeff Jolliffe.
Guess what. They brought a car in to be repaired
to Jeff Jolliffe. The car was supposedly had he rebuilt
the transmission. The guy took the car, the transmission sucked.

(01:37:22):
He took it back for warranty work and Mark, guess
what happened They said car was Yep, the car was stolen.
This guy has a perfect system, a perfect system. He
doesn't do work and claims he does it. He gets paid.

(01:37:44):
You come back for warranty work and your car or
truck is stolen.

Speaker 4 (01:37:52):
It is amazing to me.

Speaker 2 (01:37:54):
Anyway, we have Barry Miller with us and we were
talking about the buyer brokery and how he basically invented it.

Speaker 4 (01:38:03):
It's now national.

Speaker 2 (01:38:05):
Everywhere you go you have to represent either the buyer
or the seller. Then I talked about Vestera turnkey Barry, Seriously,
what started Vestra turnkey. Vestera turnkey is where you help people.
Let's say me, I want to be a landlord. You

(01:38:25):
show me markets around the country where I can buy
a rental.

Speaker 4 (01:38:30):
What's so novel about that?

Speaker 2 (01:38:32):
I mean, most of the time I guess if I
wanted to buy a rental, I'd look in my neighborhood,
I'd look in my state.

Speaker 4 (01:38:39):
But you're saying that's not always the best place to look.

Speaker 14 (01:38:42):
It's usually the worst place to look because you want
the highest return on the best property equity and positive
cash flow.

Speaker 2 (01:38:52):
Okay, we gave you the idea to start looking around
the country to help people buy a rental.

Speaker 4 (01:38:56):
Did you start with one person? One time?

Speaker 6 (01:38:59):
Answer to what got me going was who two people?

Speaker 14 (01:39:03):
I was back east home, you know, visiting with a
good friend his son, and the business partner insurance agents
out of Florida, said Barry, we have investors who want
to have the best investment properties. They don't want to
be active landlords, they want to be passive and you know,
the nation from your buyer brokering work. Literally, that's what

(01:39:23):
they said at a dinner time exactly, and long story
made short. They got me thinking, said, yes, I do
have a national network. Yes I am a researcher. Yes
I could research and put it together. That was two
thousand and three. I put it together. It worked very
well until twenty ten.

Speaker 4 (01:39:41):
Which was the Great Recession.

Speaker 14 (01:39:43):
Well before that, though, two thousand and four, two thousand
and five, two thousand and six, two thousand Oh, it
worked beautifully.

Speaker 4 (01:39:50):
Yeah, and then the recession.

Speaker 14 (01:39:51):
The recession came, but a bigger hit my family tragedy,
and I had to pull back.

Speaker 6 (01:39:57):
Okay.

Speaker 2 (01:39:57):
So are you saying you could have gone through that recession?

Speaker 6 (01:40:00):
Absolutely? Oh, So it wasn't the.

Speaker 2 (01:40:01):
Procession that caused you to pull back, not at all.

Speaker 6 (01:40:04):
It was a big family tragedy that took me.

Speaker 2 (01:40:06):
So you suspended it for a while for the first starters,
and when did you restart.

Speaker 14 (01:40:10):
It twenty nineteen, and it's been going beautifully ever since.

Speaker 2 (01:40:14):
So when you restarted it, you decided you will find promising.

Speaker 14 (01:40:18):
Markets, promising top economic markets much more than real estate
jobs coming into that area. So the home values are
good for the next three four years.

Speaker 2 (01:40:30):
But are a lot of those markets are Are they
insulated from national trends?

Speaker 6 (01:40:34):
Basically? Yes?

Speaker 14 (01:40:36):
Okay, except the one trend of going up. Think of
the mag seven, the big the big companies. They're building plants,
they're expanding, they're hiring people at eighty thousand to two
hundred thousand a year.

Speaker 6 (01:40:50):
So you find mar goots.

Speaker 2 (01:40:52):
And I won't give them away because as you say
it's proprietaries, so you find but I suspect Listen Berry,
even if people knew the cities that you're buying in,
I don't think they could complicate it.

Speaker 14 (01:41:03):
They can't build a wide, expansive team of experts that
we have.

Speaker 2 (01:41:08):
As you hooked me up with a broker out there, a.

Speaker 6 (01:41:11):
Broker, a property manager that hooked.

Speaker 2 (01:41:14):
Me up with got me an extraordinary deal. It's like
they go crazy negotiating.

Speaker 15 (01:41:20):
Yes.

Speaker 2 (01:41:21):
Then once that's done and I get a lot of
you know, I get a lot of incentives from the buildings.

Speaker 14 (01:41:30):
Oh huge, And our customers get huge incentives that the
builders are not giving to other customers.

Speaker 6 (01:41:37):
Tom. It relates to what you just said.

Speaker 14 (01:41:39):
You're the buyer and they are trained buyer brokers. Tying
into what I did before, we get the best buyer
brokers for you, our customer.

Speaker 2 (01:41:49):
So once I have a home, then I say what
do I do with this home? And you put me
in touch with Mark. I won't give out his personal informa.
This guy Mark, Oh my god, I mean he is
my man. He's the guy. I don't do anything. He
does it all you don't have to do. I get
a notice from the county about this or that are
some weeds.

Speaker 4 (01:42:09):
He takes care of.

Speaker 14 (01:42:10):
It everything, and we oversee them. They take care of you.
You sit back and watch the wealth grow.

Speaker 4 (01:42:19):
And you have dozens of owners.

Speaker 6 (01:42:21):
We have, we're approaching.

Speaker 2 (01:42:22):
We're over one hundred, wow, over one hundred owners that
all have rentals.

Speaker 4 (01:42:28):
And then when they come time to sell them.

Speaker 14 (01:42:31):
Which is just starting. We have our first two last week.

Speaker 4 (01:42:36):
So they start selling them and they make tremendous returns.

Speaker 6 (01:42:40):
One hundred percent return.

Speaker 14 (01:42:42):
Now it's taking about three years, one hundred percent return
over that three year period of.

Speaker 6 (01:42:49):
Cash on cash. Wow.

Speaker 14 (01:42:51):
And they're they're selling one property tax free, exchange tax
ten thirty one.

Speaker 6 (01:42:57):
If you want buy, you don't want to, you don't
have to.

Speaker 14 (01:43:00):
One of them is selling it because they need it
for some personal things, a new marriage, and they need
some money to do some things they want to do.
And the other one will sell it and buy two
properties for the price of one, and they'll double their
nest stakes without it'll cost them three thousand dollars because

(01:43:20):
the IRS doesn't let you get the loan for free.
You know, you cannot use tax money to get the loans.
So they'll pay three thousand to the lender for the
loan up front, and they're.

Speaker 2 (01:43:30):
Often going to arrange the whole tax change everything. We
identify the new property.

Speaker 14 (01:43:37):
We identify the new property, we sell the old property,
and then you have.

Speaker 2 (01:43:42):
An intermediary that does all of the exchange.

Speaker 6 (01:43:45):
We think the best intermediary in the country.

Speaker 2 (01:43:48):
Three or three seven one three eight two five five. Hey,
we got more right after this. Go with a sure
thing Denver's Best roofer Excel Roofing dot com.

Speaker 18 (01:44:05):
You don't pay a cent until you're content.

Speaker 2 (01:44:08):
Wait time for an insurance checkup free no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two. Hey Tom Martine here,

(01:44:35):
welcome to the show. Three O three seven one three
talk seven one three A two five five. Okay, So,
Deputy Boe, you have a question.

Speaker 4 (01:44:44):
For Barry Miller, a senioral estate broker. Yes, go ahead, So.

Speaker 19 (01:44:49):
First, Parry, can you explain what a transactional broker is?

Speaker 6 (01:44:55):
Versus day we.

Speaker 2 (01:44:56):
Were talking about brokers representing the seller when they list
a home, and then we were talking about people shopping
for a home represented by buyer brokers. So what is
a transactional broker? Good question.

Speaker 6 (01:45:10):
The two word answer is neutered agent.

Speaker 4 (01:45:15):
Neutered.

Speaker 14 (01:45:16):
They cannot be an advocate or negotiator. They cannot may
not be by law, an advocate or a negotiator for
either the buyer or the seller.

Speaker 6 (01:45:30):
What would be? That's what they are in Colorado?

Speaker 2 (01:45:32):
So what are they simply write up the contract?

Speaker 14 (01:45:35):
They simply can do some research that might be worth money,
but any research they do must be given identically to
both parties.

Speaker 2 (01:45:44):
Okay, By the way, those interested in Vestera Turnkey.

Speaker 4 (01:45:48):
Coming up, we're going to.

Speaker 2 (01:45:49):
Be talking about our next seminar that we're going to
be having. Plus we'll be answering all of your questions,
problems and complaints at three zero three seven to one
to three talk seven one, three, eight, two five five.
Go with a sure thing Denver's Best roofer excel roofing

(01:46:10):
dot com.

Speaker 18 (01:46:10):
You don't pay a cent until you're content.

Speaker 2 (01:46:14):
Leave time for an insurance check up free, no obligation.
In comparison, call Compass Insurance paying too much your coverage
at dozens of insurance companies find out now three oh
three seven seven one help. You'll think you're his only
customer when you choose Frank durand the real estate man
dot com to list your home with Remax Alliance.

Speaker 4 (01:46:34):
Three oh three nine two zero sixteen twenty two.

Speaker 1 (01:46:37):
Yeah, ripped of news you needed.

Speaker 4 (01:46:46):
You don't have.

Speaker 1 (01:46:49):
Come, Run in as fast as you can. Shooter's gonna
help come.

Speaker 3 (01:46:55):
Man six is the Troubleshooter Show. No, I'm Martino, all right.
Three oh three seven one three eight two five five.
Welcome to the fourth hour of the show. I assume
Tommy you're there? Is ADDI yes or a no?

Speaker 12 (01:47:17):
Sir?

Speaker 4 (01:47:20):
I guess he's not there.

Speaker 5 (01:47:21):
Three oh three seven one three eight two five five
three zero three Martino, we've had a ton going on today.

Speaker 4 (01:47:27):
We've been sorry. Mark, go ahead, Thomas, No, I'm just
saying sorry. Keep going. We got bud.

Speaker 5 (01:47:33):
No, You're fine. I didn't bring butt up yet. I
said I was going to where we've been talking about
Barry Miller, and I know I heard you guys talking
about something coming up in the next couple of weeks.

Speaker 10 (01:47:43):
What is it?

Speaker 2 (01:47:44):
Okay, so Barry, let's talk about that. You like these
in person seminars. Again, I always say you can call
Barry and get the information. But this is vesta turnkey
the system that basically helps you become a landlord by
holding your hand.

Speaker 4 (01:48:00):
That's really what you do.

Speaker 2 (01:48:01):
Bear you handhold people on the process.

Speaker 6 (01:48:04):
The whole process, the whole process. Every step has safeguards.
It's important that we hold hands and communicate so on.

Speaker 4 (01:48:13):
Every Let's just about seminar first of all.

Speaker 14 (01:48:16):
And is it going to be Saturday November fifteenth, ten
am in the morning, right.

Speaker 4 (01:48:22):
Saturday November fifteenth.

Speaker 14 (01:48:23):
It's free registration, it's seventy five minutes.

Speaker 6 (01:48:27):
We call it the M and M Martino and Miller.

Speaker 4 (01:48:30):
You know, no I show up there, you bet it.
I like talking to people, yep.

Speaker 14 (01:48:35):
And it's good people and it's a great facility.

Speaker 6 (01:48:39):
Have to get reservation.

Speaker 14 (01:48:40):
It's free, so all you have to do is go online.
My biggest return dot com takes your right to the
registration return dot com.

Speaker 2 (01:48:52):
So you know, being a landlord is pretty cool. It
really is pretty cool. But not in den Or, Colorado.
People are very discouraged as well.

Speaker 4 (01:49:02):
They should be.

Speaker 6 (01:49:04):
They should be. The prices are too high.

Speaker 14 (01:49:06):
You have to have too big a negative cash flow,
But the bigger money is made when the property goes
up in value.

Speaker 6 (01:49:13):
And that's where I research pretty play market.

Speaker 4 (01:49:15):
It's not it's definitely not a cash flow plan.

Speaker 2 (01:49:18):
I think I might at one of the most I'm
making is two hundred a month, but most of the
time I'm making twenty five. So I have four houses
that make twenty five on one, two hundred and something
on another.

Speaker 4 (01:49:29):
Whatever.

Speaker 14 (01:49:30):
But you put a small down payment relatively speaking. Yeah,
but I have two that are closing this week. They're
ten thirty one exchanges, nice senior citizens, and they chose
the cash flow. They want a need, they want more
than need the cash flow. They'll be making fifteen hundred
a month cash flow.

Speaker 6 (01:49:50):
Well that's what they want.

Speaker 14 (01:49:52):
So November fifteenth, Saturday, Saturday morning, ten am.

Speaker 4 (01:49:57):
Ten am. Okay, Bud, how do you wait?

Speaker 6 (01:50:00):
Wait?

Speaker 2 (01:50:01):
What?

Speaker 4 (01:50:01):
Sorry?

Speaker 5 (01:50:02):
Well I just I got I want to ask Verry
straight up, how do you make money? How about if
it was a how about if it's a cash deal,
that's why even borrow it?

Speaker 4 (01:50:11):
How my good question?

Speaker 5 (01:50:13):
I know your fees are like three hundred bucks, you
must have eight million customers.

Speaker 14 (01:50:18):
Well, the fees, the fees cover that six hundred a
year per property that that covers our phone bill.

Speaker 6 (01:50:25):
Let's put it in that context.

Speaker 14 (01:50:27):
But if we get paid the buyer, we find the
best buyer broker to negotiate the best deal.

Speaker 6 (01:50:34):
They get a commission.

Speaker 14 (01:50:35):
Right part of the price, and they split it with
they split it with.

Speaker 6 (01:50:39):
Us, and that's how we get paid.

Speaker 4 (01:50:41):
But see you take it believe.

Speaker 6 (01:50:44):
Will I take cash from the buyer broker?

Speaker 1 (01:50:48):
No?

Speaker 2 (01:50:48):
No, no?

Speaker 6 (01:50:48):
What does that mean?

Speaker 5 (01:50:49):
Would you take a cash purchase if someone didn't?

Speaker 6 (01:50:52):
Oh?

Speaker 4 (01:50:52):
Oh, absolute with cash? Oh?

Speaker 14 (01:50:55):
Absolutely, the one that's but you make less money uf oh,
you make.

Speaker 6 (01:50:59):
A lot less money.

Speaker 14 (01:51:00):
You make thirteen to ten percent return as opposed to
thirty five percent return on your money.

Speaker 5 (01:51:08):
But when you and everybody have some I don't understand.
I don't understand that matter.

Speaker 6 (01:51:13):
I get it.

Speaker 2 (01:51:14):
Well, yeah, hold on, Mark, let's let's hear your smart
I'm going to tell you about it. So, if you
are buying a property and eighty percent of it is
a loan, you're only paying loan cost of a few
hundred bucks a month plus you make a down payment.
When you look at full cash invested and then you

(01:51:35):
sell it, you make way more money than if you
had the entire three hundred and twenty thousand invested in
the house.

Speaker 4 (01:51:44):
It's that easy.

Speaker 2 (01:51:45):
So if you took cash three hundred and twenty thousand
dollars in cash and put it down, you'll make money
on it.

Speaker 4 (01:51:53):
But you'll you have to figure rates of.

Speaker 2 (01:51:56):
Return based on cash invested, So the cash invested.

Speaker 4 (01:52:01):
With a leverage deal is way less.

Speaker 2 (01:52:04):
It's like twenty percent, so you have you have way
less cash invested. That's how the By the way, with
Waveight Wealth Management, if I tried to calculate returns any
other way, it would be illegal. You only calculate returns
on cash invested. If you leverage it, you get higher
returns so long as the leveraged amount is not high

(01:52:30):
risk where you interact paying it correct.

Speaker 14 (01:52:33):
Well, a simple example, by any property three hundred thousand
dollars put twenty five percent down, twenty five percent down
and ten percent appreciation per year. Well, if the property
is going to go up ten percent, that's if it's

(01:52:54):
a three hundred thousand dollars property, that's thirty thousand dollars
game in worth in one year. You only put down
what seventy five thousand you've just made.

Speaker 6 (01:53:08):
I guess, I.

Speaker 5 (01:53:12):
Guess it's not necessarily parting ways. But if I gave
you three hundred thousand cash, I wouldn't have closing fees
and I wouldn't have a seven plus percent interest rate
that's front loaded up until the point I sell it.

Speaker 2 (01:53:25):
Yeah, but it's only three years when you sell it. Mark,
I understand what you're saying. If you don't want to
have a loan, you don't really have but to calculate returns.
Whether we like it or not, the world calculates returns
based on cash invested. Unless you want to calculate. I
guess you can calculate.

Speaker 4 (01:53:44):
Anyway you want.

Speaker 2 (01:53:45):
But it's the cash you have tied up that you
really calculate cash on it, and.

Speaker 14 (01:53:50):
It's the you have in your pocket when you sell, right, I'd.

Speaker 6 (01:53:54):
Rather sell ten.

Speaker 2 (01:53:55):
So if you had the whole three fifty out and
you made thirty grand, you.

Speaker 6 (01:54:01):
Made ten percent, and that's good.

Speaker 2 (01:54:03):
If you only had seventy five out and you made thirty, you.

Speaker 14 (01:54:07):
Just made a whole lot more money percent you could.
It comes down to this, with the same amount of cash.
Do you want to buy three properties or one? You're
gonna make three times as much if you buy three.

Speaker 2 (01:54:21):
Yeah, So it's just a matter of calculating returns and
return on investment everage.

Speaker 4 (01:54:26):
But Mark's you know, I know what Marks saying.

Speaker 2 (01:54:29):
There are people out there, yes, that wants simplicity and
simply want to invest money, and they don't mind making
less money. I don't know, not make money, but they
make the same exact money, that's the part. They make
the exact money, but they have more money tied.

Speaker 6 (01:54:43):
Up, correct, Yeah, and it's happy.

Speaker 2 (01:54:46):
Yeah, Bud, what what is your issue with movers? Movers
are one of the biggest problems we have on this show.

Speaker 4 (01:54:52):
What's going on, Bud? Bud?

Speaker 2 (01:55:01):
But but yes, sir, what's happening?

Speaker 6 (01:55:04):
Man?

Speaker 4 (01:55:04):
What's going on about that?

Speaker 2 (01:55:07):
So? No problem, bro, no problem. What's happening?

Speaker 12 (01:55:12):
I called United Express?

Speaker 4 (01:55:14):
Wait wait wait, you called who.

Speaker 12 (01:55:20):
An out called United Express?

Speaker 2 (01:55:22):
Okay, But if you made the mistake of thinking, because
we've had this happen before to people, if you made
the mistake of thinking you were calling United Van lines,
then you got totally screwed.

Speaker 12 (01:55:36):
Yeah. No, I didn't think it was United Dan Lines,
but I didn't. Okay, they were just the logistics company.

Speaker 2 (01:55:41):
Okay, so you called United Express and what happened.

Speaker 12 (01:55:47):
They I walked through the house with a on a
you know, a FaceTime call, and showed the rep that
was quoting a move, you know, everything that I was living,
all the rooms everything.

Speaker 2 (01:56:02):
I can short circuit this and tell you exactly what happened.
They came up with a price, and they took money
up front, right, But.

Speaker 12 (01:56:10):
That's so they did. And then they raised the price,
of course they did.

Speaker 10 (01:56:16):
Absolutely.

Speaker 2 (01:56:17):
Yeah, and then ultimately before they deliver it, they're going
to raise it again and hold your stuff hostage.

Speaker 12 (01:56:24):
Yeah they did that, and.

Speaker 4 (01:56:27):
Same thing every time, every single time.

Speaker 12 (01:56:30):
Yeah, it ended up being Bucks initially it started out
at but you know, and but here's the thing is
right now I'm missing about a quarter of my things
and they're not looking for them, and they're telling.

Speaker 4 (01:56:48):
Me they won't.

Speaker 2 (01:56:50):
You're never going to get them. You're never going to
get them. And here's what's worse. I hate giving you
this bad news, Bud, but I think for everybody I
give bad news to, I may be saving money for
a thousand people. Here's the problem. No one is regulating
them at all. No one cares. The moving industry is
an outlaw industry.

Speaker 12 (01:57:14):
Yeah, you got that right.

Speaker 2 (01:57:16):
And no one's gonna find your stuff, and no one is,
no one will look, No one.

Speaker 4 (01:57:20):
Cares how much the stuff that you're losing.

Speaker 2 (01:57:24):
Is it important stuff or is it more of a
sentimental thing?

Speaker 12 (01:57:29):
Flowa boll. I mean it's irreplaceable kind of sentimental stuff.
You know, it's original family pictures from early nineteen hundred.

Speaker 4 (01:57:39):
God, what now are you wait?

Speaker 2 (01:57:42):
We might still we might still put someone on this
to call and see if we can to go. But
if they truly lost it, see, here's the problem. And
let me tell people listening one more time. Coming up,
Hold on a second, I'm Tom Martine three three seven
to one, three Talks seven to one three eight two
five five. We've been talking about the guaranteed lowest prices,

(01:58:04):
and I want to tell you right now bar none,
the guarantee lowest price on a furnace replacement, renew home
Innovations dot Com waterheaters, the lowest price any replacement, the
lowest price.

Speaker 4 (01:58:17):
They guarantee it.

Speaker 2 (01:58:19):
Renew home Innovations dot Com has joined the Troubleshooter the
Troubleshooter Club for the guaranteed lowest price mark Major and
Me decided we want to give the best value to
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Home Innovations dot Com three oh three nine zero four

(01:58:40):
two thousand, call and put them to the test. Three
oh three nine zero four two thousand. Go with a
sure thing Denvers best Roofer Excel Roofing dot com.

Speaker 18 (01:58:57):
You don't pay a cent until your content.

Speaker 2 (01:59:01):
Wait time for an insurance checkup free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three all three seven
seven one help. You'll think you're his only customer when
you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three oh three

(01:59:21):
nine two zero sixteen twenty two.

Speaker 6 (01:59:25):
All right, I am.

Speaker 2 (01:59:26):
Getting questions on this seminar. People want to go in person.
You know, I prefer calling barryon talking to him, but
you can do whatever you want.

Speaker 4 (01:59:34):
My Biggest return dot Com.

Speaker 2 (01:59:36):
It's the fifteenth of the month and it's going to
be somewhere in the Tech center again, he doesn't want
people just showing up.

Speaker 4 (01:59:43):
Because he keeps a tight number.

Speaker 2 (01:59:45):
There's in for that is so he can make sure
he has materials for everyone and that he addresses everyone's concerns.
So he's he never overcrowds the seminars and if there's
and there's there's never a problem getting people there. So
please go to my Biggest return dot com and sign

(02:00:07):
up and you'll be given the location.

Speaker 4 (02:00:10):
The time is.

Speaker 2 (02:00:10):
Eleven in the morning, ten in the morning. I'm sorry,
it's a really pleasant time. You'll learn everything you want
about this endeavor becoming a landlord in a remote market
having your hands held by Vesterra, Turnty and their professionals,

(02:00:31):
which include property managers, insurance people.

Speaker 4 (02:00:34):
What other professionals do you have?

Speaker 6 (02:00:37):
Inspectors, lenders are.

Speaker 14 (02:00:39):
Big Linco of course lenders you mentioned closing companies, whether
it's a title company or right they come to you
to your home, they come at the home you close
wherever you want to. Basically insurance brokers, you said, property
managers ten thirty one, intermediaries, everything you need, repair people
and we over the property management. So quote you the

(02:01:03):
owner don't have to be an active landlord. We take
that role on for you. For all, I say this
for all of six hundred dollars.

Speaker 6 (02:01:12):
A year property to us my.

Speaker 2 (02:01:14):
Old return dot com. Hey Bud, let's continue. But before
I bring butt up, let me just explain this for
everyone listening. And this is so important because no matter
how much I go over it, it happens. So here's
what I want to tell you about the movie industry.

Speaker 4 (02:01:31):
First of all, totally unregulated.

Speaker 2 (02:01:34):
Or I should say unenforced. The first call you make
is usually to a broker. Okay, they don't call themselves broker.
They may call themselves a mover, they're not a mover.
The very first call you get usually from an internet search,
unless you call a national agent, you're going to get

(02:01:57):
a broker. They're going to quote you a price which
means nothing, and they're going to take a deposit which
goes nowhere. So just remember that the very first person
does nothing but collects a deposit and gives you a
fictitious price.

Speaker 4 (02:02:19):
The second person.

Speaker 2 (02:02:22):
Is they hand it over to someone who goes to
pick up your stuff. Then they say to you, we
can't do it for that price. This is way more
than we were told, and they increase the price that
person picks up your stuff, but they do not move it.

Speaker 4 (02:02:42):
It goes to a.

Speaker 2 (02:02:42):
Third person who supposedly will deliver it. They hold you
hostage for even more money.

Speaker 4 (02:02:51):
And that's how it works.

Speaker 2 (02:02:53):
The first person's gone, the second person's gone, the third
person delivers, but they don't answer to anybody. You are
dealing with three or more people every time, and they're lying, cheating,
freaking ripoffs, and ninety nine percent of them are located
in South Florida. Ninety nine percent of them in South Florida.

(02:03:21):
So I would say automatically, I would discount every single
mover in South Florida, and then you at least lessen
the universe of ripoffs that does. That's still not a guarantee,
but it.

Speaker 4 (02:03:35):
Lessens the universe.

Speaker 2 (02:03:37):
Now, Chris has a question for Vestera turnkey dot Com.

Speaker 4 (02:03:44):
Go ahead, Chris, what's your question?

Speaker 10 (02:03:46):
Well, you know they never mentioned the capital gains tax
that you're going to pay if you sell it with
it a year and this you know, it's more favorable
if you keep it for over a year. But there's
still going to be twenty two to twenty five percent
capital gates tax. So there's no there's no deductions.

Speaker 2 (02:04:05):
On that's right, that's right, like with any Like with anything,
if you bought stock and made eighty percent, you're gonna
pay tax on it, any answer.

Speaker 10 (02:04:14):
But they also you have the recapture of the depreciation
that you take on that house as well.

Speaker 2 (02:04:21):
First of all, first of all, I'm not taking depreciation.

Speaker 6 (02:04:23):
That's the better way that all these are options.

Speaker 14 (02:04:26):
And by the way, capital gains tax in Colorado is
thirty percent because it's twenty percent federal and roughly seven
and a half to eight percent state plus almost two
more percent.

Speaker 2 (02:04:40):
But if I make if I make the money, if
I make the money in another state, what do I pay?

Speaker 14 (02:04:45):
Well, it's almost always between twenty five and thirty two
percent nationwide.

Speaker 2 (02:04:51):
Chris, I'm sorry we didn't mention it. Yes, on income,
all kinds of income, whether it be profit, whether it
be income, whatever it is, you're going to pay tax
on it.

Speaker 4 (02:05:03):
Yes.

Speaker 2 (02:05:03):
And that's apples with apples, every single investment. So it
doesn't diminish the investment at all. You're comparing investments, you're
always going to have taxes, period, and it's.

Speaker 6 (02:05:17):
Not the intent.

Speaker 14 (02:05:18):
Most all of our customers, like ninety nine percent of
them have no intentions of selling in sooner than two
years because they want to double their income, they want
to double the money they put in. But yes, if
an emergency comes in, something can happen. But guess what
we have buyers for emergencies and see if somebody couldn't

(02:05:41):
keep it for more than a year.

Speaker 4 (02:05:43):
So most of the time, the whole time is three years.

Speaker 6 (02:05:46):
Three years is normal.

Speaker 2 (02:05:47):
So you're going to pay long term capital gains, which
could be thirty percent. There's absolutely no doubt you will
pay tax unless you ten thirty one and they have
a ten thirty one program where you keep deferring the game,
but eventually you're going to pay tax.

Speaker 4 (02:06:05):
So Chris, thank you very much.

Speaker 2 (02:06:07):
I don't know yet of any tax free investments. I
don't know of any So unless it's a retirement plan,
a qualified money plan and that is deferred, it's not
even tax free. So everyone listening, you will pay tax
on money you make, no matter what you do. That's
just life, Bud. Have you tried calling anyone at United Express?

Speaker 12 (02:06:37):
United Express said that they never touched anything and that
they're not responsible for any of it. They thubbed it
out to an outfit called green Planet. Here in Colorado.

Speaker 4 (02:06:49):
And what happened then, Well, so they picked everything up.

Speaker 12 (02:06:55):
They came with two drugs because they said there wasn't
enough room in the first worm betterment of course on
the first truck.

Speaker 2 (02:07:01):
Of course you don't have to explain all way you
got ripped off. It was subcontracted to green Planet.

Speaker 12 (02:07:09):
Yeah, yeah, And there they're a Colorado LLC. And I
looked them up on the Secretary of State's website and
it's a guy named Elad Biatchi and his wife Michelle.
They have two or three different moving companies, supposedly a
business and good standing with the BBB, and they don't

(02:07:30):
have any complaints on as far as the complaint.

Speaker 2 (02:07:32):
What does that mean the BBB we're talking about the BBB.
That's a dinosaur. I mean, nobody talks at it. D
You get more information on next door than you will
from the BBB.

Speaker 4 (02:07:45):
It's a dinosaur organization.

Speaker 12 (02:07:48):
Well, they have anybody to pay them a good review,
and anybody that doesn't pay them get the bad review.

Speaker 4 (02:07:53):
Well that's not true.

Speaker 2 (02:07:54):
What they do is if you get a complaint and
you answer it, you get a good review. If you
don't answer it, you get a bad review. It has
nothing to do with paying money. But what I'm saying
is the organization me, the organization is useless.

Speaker 4 (02:08:10):
They do zero.

Speaker 12 (02:08:11):
Oh yeah, right right, well so but back to the move,
you know, they so I didn't expect everything to get
here in one piece, but I did expect everything to
get here, and they told me that, you know, since
it was a combined load. They said, don't worry, it's
not lost, it's just misplaced. And they said there were
two or three loads on that truck. One of the

(02:08:33):
loads went into storage. And I'm like, okay, well it's
been a month. So everything was picked up on the ninth,
got delivered up the twenty stix most of it, and
so now here we are in November, and you know,
I've made multiple calls and they promised callbacks. I've got nothing.
There's Danielle over a Green Planet that I've talked to

(02:08:55):
several times and she said she's looked for everything, and
I'm like, physically, you've gone to the warehouse and she
claims yes, which I don't believe.

Speaker 4 (02:09:03):
Why don't you assume them in small claims court? Why
don't you assume them?

Speaker 12 (02:09:06):
Well, you know, here's yeah, you know, here's Here's my
problem though, is that that was sold fast and I
was in a hurry.

Speaker 4 (02:09:13):
I packed fast.

Speaker 12 (02:09:14):
There was you know, their inventory is completely gibberish. I
can't read it. I didn't inventory the stuff I put
in the boxes, and they took things that I wanted
to load myself into my car. But I just assumed,
you know, I'm paying these guys a lot of money
at least, even if it gets broken, it'll get here.
And it didn't, and so I don't have an accounting
of what's actually missing. I just keep saying things that

(02:09:37):
aren't here, and then i'm you know, like my blender
I can't find and I know, well it was in
a box with a whole bunch of other stuff that's
not here, and I couldn't tell you what was in
it with it. But I know my blender is not here,
So you know, it's just and that keeps is a
recurring problem, like I keep seeing things that aren't here
and I know that they were in boxes with a
lot of other stuff.

Speaker 2 (02:09:56):
Listen, I wish if you were talking about a normal
and street I would say, yeah, yes, you're not dealing
with You're dealing with crooks.

Speaker 4 (02:10:07):
Man.

Speaker 2 (02:10:07):
I don't know, hey, who wants to take who wants
to take a shot at?

Speaker 6 (02:10:10):
Calling over their question for Bud?

Speaker 2 (02:10:12):
Hold on before you add no, no, no, no question right now?
Hold on, We got to take a break. I'm Tom Martino.
Three oh three seven one three eight two five five.
Go with a sure thing Denver's best roofer Excel Roofing
dot com.

Speaker 4 (02:10:29):
You don't pay a cent until you're content.

Speaker 2 (02:10:34):
Time for an insurance check up free, no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
seven to one.

Speaker 4 (02:10:45):
Help.

Speaker 2 (02:10:45):
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two man.

Speaker 4 (02:10:58):
Hi, Tom Martino here, Welcome to the show.

Speaker 2 (02:11:01):
Three oh three seven one three talk seven one three
eight two five five Barry. Someone wants to know what
if they want to choose a market and have you
do the vesteric thing.

Speaker 4 (02:11:14):
I don't think that's well, you answer for yourself? What
about that?

Speaker 1 (02:11:18):
Well?

Speaker 6 (02:11:19):
What about that? We cannot do that anymore?

Speaker 14 (02:11:22):
Typically now we know where the next markets will be
for our growth.

Speaker 6 (02:11:27):
But we don't.

Speaker 14 (02:11:29):
We can't go to second rate markets unless we're paid
on an hourly fee.

Speaker 2 (02:11:34):
You say second rate A you're assuming they're not going
to pick the right market.

Speaker 14 (02:11:39):
Yes, because there's only five to eight top eight markets. Okay,
they're eight markets out of over four hundred what yeah,
four hundred market places around the country.

Speaker 4 (02:11:50):
And you've picked eight of them.

Speaker 14 (02:11:51):
We have the not eight of the top twenty. We
have the top eight. Absolutely the numbers bear out highest return,
positive cash flow.

Speaker 6 (02:12:04):
And that's the way it is. We're researching all the time.

Speaker 4 (02:12:08):
Now.

Speaker 14 (02:12:08):
I would gladly talk to them for free, simple lay back,
help them with information, but we don't have the time
to go off the top eight anymore.

Speaker 2 (02:12:21):
Okay, So when you go to the top eight, are
they all in the same area, like.

Speaker 4 (02:12:24):
Like, where are they?

Speaker 2 (02:12:27):
Like?

Speaker 4 (02:12:27):
Are they scattered?

Speaker 14 (02:12:28):
They're they're in five different states. Four of the states
are right now now this changes through time are east
of the Mississippi.

Speaker 4 (02:12:38):
Four of the states four the five four of the
five one is west of the Mississippi.

Speaker 6 (02:12:44):
Yeah, just barely. Yeah, And it's not where we're going.

Speaker 4 (02:12:48):
Now when you go to the state though, it's not just.

Speaker 6 (02:12:50):
This, it's not a state. It's specific metro areas. Okay,
metro cities if you will.

Speaker 14 (02:12:57):
Okay, we can't go to small towns because one little
company like Vero Beach, Florida, when the Dodgers moved out
of there and went to their spring training in Arizona
rather than Florida. That hurt that marketplace significantly. Oh yeah, yeah,
that was we were there.

Speaker 2 (02:13:15):
Now, can you tell us, somebody asked, Okay, he won't
give away his proprietary research on the best markets. Can
he tell us some of the worst markets?

Speaker 6 (02:13:27):
Oh?

Speaker 4 (02:13:28):
No, I guess what say?

Speaker 2 (02:13:31):
I'm going to take a little amateur guess anything in California.

Speaker 14 (02:13:35):
Anything in California because of the prices okay, ran, the regulation, oh,
the regulation, and a few other things.

Speaker 6 (02:13:43):
Companies. Are they moving to Florida. No, they're moving out
jobs in California.

Speaker 14 (02:13:48):
California, California. But I don't mind saying this. For the
last ten years, three states have been the absolute best
states for any kind of residential real estate Colorado, Texas.

Speaker 6 (02:14:01):
And North Carolina.

Speaker 4 (02:14:02):
That was for the last ten years, but is no longer.

Speaker 14 (02:14:06):
It's still in the top three for it is. Yeah,
for residential but not for rentals. Not for rentals, Texas
is not anymore because of the high property tax. Property
taxes in Texas are three to five times as high
as we have in Colorado. But those three states over
a three to five year period you could do pretty well,

(02:14:28):
but not for rentals.

Speaker 6 (02:14:29):
Rentals.

Speaker 14 (02:14:30):
You have to know the secrets research wise. But when
somebody says worst market, my first comment is how do
you define worst? And they could get as into the
weeds as they want, because our research has sixty plus
data points to find out where the best markets are.

Speaker 2 (02:14:51):
Cool and that is my biggest return dot Com to
be part of the latest seminar which is going to
be on the fifteenth of this month in the Tech Center,
My biggest return dot Com. So Tom, we hear you
talking about this lowest price or best value club. Yeah

(02:15:15):
you do, and I want to tell you the art
of ground. It's one of them. Compass Insurance another. What
that means is this, if Compass Insurance can't be that,
they're going to be honest with you right up front.

Speaker 4 (02:15:25):
So that's what they do.

Speaker 2 (02:15:27):
And we have Denver Regen dot com, we have discount
bat dot Com, we have Excel Roofing for their outdoor lighting.
We have all these great people doing the guaranteed lowest price,
the guaranteed best value, including right now joining us renew
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(02:15:51):
price guaranteed on a furnace right now, or a water heater,
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You keep me in form. To be part of this club,
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(02:16:16):
an insurance checkup free, no obligation. In comparison, call Compass
Insurance paying too much your coverage at dozens of insurance
companies find out now three all three seven seven one help.
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two. Hey Tom Martino here, Welcome to the show.

(02:16:44):
Three O three seven one three talk seven one three
eight two five five, All right, so what is going on? Well,
we are promoting the seminar for the fifteenth of the month.
My biggest return dot com. If you want to know
how to be a landlord. Someone wants to know straight up,

(02:17:05):
have you ever held properties more than three years?

Speaker 14 (02:17:08):
Yes, some people have a longer term of wanting it
to be free and clear. So they have fifteen hundred
to two thousand dollars a month cash flow in their
retirement and then they ask us, and we monitor the
markets all the time to say, is that a good market? Look,
some markets are not good just.

Speaker 6 (02:17:30):
For three years. They could have a three to eight
to ten year run on the upside. And why not?
I mean because but.

Speaker 4 (02:17:38):
You give them the choice to get out of it.

Speaker 6 (02:17:39):
There are their choice, it's their choice to.

Speaker 14 (02:17:42):
Meet their best we call it their best nest egg
building plan. But a lot of retired people want the
cash flow to live off of it, eight to fifteen
thousand dollars a month from those properties, and they'd prefer
the property.

Speaker 4 (02:17:58):
If they get that much positive right now.

Speaker 14 (02:18:00):
Well, because they're putting a lot of cash down and
then we help each.

Speaker 4 (02:18:04):
Time they ten thirty one, they have more into it.

Speaker 14 (02:18:07):
They have more into it. They maybe have the opportunity
Tom with ten thirty one money to buy three homes.
They choose to buy two, and then they say, berry,
in five years we're retiring, how could we have the
cash flow? Well, the next time they turn those two
properties into four, No, they'll turn it into three and

(02:18:27):
they'll have one property free and clear. We help them
develop the balance between cash flow and equity gain.

Speaker 2 (02:18:36):
Someone wants to know what actually goes on as a seminar,
because you're talking about the entire program.

Speaker 4 (02:18:41):
What more will they learn?

Speaker 14 (02:18:42):
It's visually the whole program, you know, it's visually with
PowerPoint and a nice handout us. You answer and we
answer all the specific questions, especially.

Speaker 4 (02:18:52):
They signed the non disclosure right, isn't.

Speaker 14 (02:18:54):
That the main and they could sign it right there
on the spot. Now, the seminar is seventy five minutes,
but as you know, most people are there another hour
or so with their their own on their own, with
their individual questions individually answered.

Speaker 2 (02:19:09):
But you will answer their questions, and if they signed
the non disclosure, you'll tell them all the details.

Speaker 14 (02:19:14):
Oh yes, and they don't have to come to the seminar.
They could call us.

Speaker 2 (02:19:19):
But The point is is that it's a rental play,
but not really. It's not made so much for the
income on rent as it is for the equity equity game.

Speaker 14 (02:19:31):
It's an equity equity gain. Equity gain is ten to
fifteen times bigger than cash.

Speaker 2 (02:19:38):
Flow, so that's what they're doing it for the cash
that But but how many, somebody wants to know, he says,
equity play? How many run negative cash flows? I don't
know of any. I mean, none of mine run negative
cash flows?

Speaker 4 (02:19:52):
Are they running well now?

Speaker 14 (02:19:54):
Because of the high interest rates we have, we allow
very small negative cash flow. So there are a few
that have it, but not for long. They won't have
it for long.

Speaker 2 (02:20:06):
All right, people, this is the Troubleshooter Show, and I
want to tell you you can get help at three
oh three Martino three O three six two seven eight
four sixty six. You can call that twenty four seven
and get help.

Speaker 4 (02:20:22):
Leave a message we'll get back to you.

Speaker 2 (02:20:23):
Also, don't forget my Biggest return dot com.