The Troubleshooter 11-21-25

Episode Transcript

Speaker 1 (00:03):
Ripped off?

Speaker 2 (00:08):
Who you don't have?

Speaker 1 (00:09):
Come running just as fast as we can. Show Shooter's
gonna help coming.

Speaker 3 (00:17):
Man.

Speaker 4 (00:18):
This is the Troubleshooter Show now, Tom Martin, Welcome, Welcome,
my friends to the only show of It's caad.

Speaker 5 (00:25):
We are here to solve problems, answer questions, take complaints.
Our goal in life is to make your life a
little better. You've been ripped off, I'd love to hear
from you. We got open lines today. Usually we have
some outbound calls when it comes to Fridays, especially because
it is car Dan. We've got some great guests in
Kevin Cokin shared An Auto Tech is always how are

(00:47):
you doing, Kevin?

Speaker 6 (00:49):
Oh good good Mark, Happy Friday?

Speaker 5 (00:51):
Well, thank you man. I love Fridays. Car Friday is
one of my favorite days on the Troubleshooter Show. Jeff
Vic Kimber transmission, how are you doing man?

Speaker 6 (00:59):
I'm still ugly, man. I don't change much.

Speaker 5 (01:02):
Yeah, you don't, You really don't. And then we got
somebody else from up North hands on. Auto Tech's been
on our referral list for god, I mean a long,
long long time. I'm guessing ten to fifteen years.

Speaker 6 (01:15):
Back when I had two legs, Mark back.

Speaker 7 (01:17):
When you had two legs.

Speaker 5 (01:18):
Tom Magio with hands on auto tech. He doesn't make
it up here often. How long of a drive is
it is? Down here?

Speaker 8 (01:26):
Like an hour and a half from the house. Yeah,
it's a long one man trip. And I came early today.

Speaker 7 (01:30):
Yeah, I know he shows up.

Speaker 5 (01:32):
He's a texting Susanne at nine o'clock, go and I'm here.
She's like, we get there about five minutes before the show.

Speaker 7 (01:39):
So you know you're gonna have to chill for a
little bit. What'd you end up doing?

Speaker 6 (01:42):
Going over to Starbucks? Look good, little shoit at the
egg whatever the urban egg thing.

Speaker 7 (01:47):
So do you mind if I talk about your leg
real quick?

Speaker 9 (01:49):
No?

Speaker 6 (01:49):
Of course.

Speaker 2 (01:50):
Yeah.

Speaker 7 (01:50):
So it's pretty it's interesting to me.

Speaker 10 (01:53):
Tom.

Speaker 5 (01:53):
By the way, let me give the numbers out. Let's
get these lines going. Any questions you have, You've been
ripped off by a contractor, you got a bad landlord,
anything going on in your life you need help with.
We love helping people, We love recouping money. We love
exposing the bad guys, going after the bad guys. Getting
directly involved in your problems is.

Speaker 7 (02:13):
What we do.

Speaker 5 (02:14):
Three oh three Martino, three oh three seven, to one,
three eight two five five, three oh three seven to
one three eight two five five.

Speaker 7 (02:22):
Get those calls in now. So Tom lost his what leg?

Speaker 6 (02:25):
Is it your left left leg? Yep?

Speaker 7 (02:27):
What are you dominant? Right or left?

Speaker 11 (02:29):
All?

Speaker 6 (02:29):
Right?

Speaker 5 (02:30):
So your right handed lost the left leg in a
car accident in twenty eighteen. Correct, Now, what's when it
first happened? He was coming in. You used to come
in maybe every three four months, whatever it was. So
the first time we saw you after the accident, you
were talking about phantom pain.

Speaker 6 (02:47):
Is that the right word for it? That's correct. Yeah,
you still feel the leg.

Speaker 8 (02:51):
You still experience random pains, shoots, electrical jolts, and shocks, tingling.

Speaker 7 (02:58):
It's wild. It's wild.

Speaker 5 (03:00):
Think about that, Dad, entire limb is gone, but your
brain still thinks it's there.

Speaker 8 (03:05):
Your brain still has the map to give you the
feelings and feel repaid exactly.

Speaker 5 (03:10):
And you described it as electrical shocks. You said, occasionally
it's really crazy. It's like getting jolted by like not
like a little nine volt battery you touch your tongue to,
but you know, putting it what like, how would you
describe it?

Speaker 8 (03:24):
Paper saying is because the map is used to receiving
signals from your hands, everything, everybody, your body. When suddenly it.

Speaker 6 (03:31):
Stops receiving them, it freaks out.

Speaker 8 (03:33):
It's hyperactive. It starts freaking out, like what do I do?
And so it'll be like, oh, tell him his knees
on fire, maybe you'll look at it and deal with it.
Tell him his ankles twisted backwards. So it start sending
you all these things trying to catch your attention, like, hey,
something must be wrong because I'm not getting any feedback.

Speaker 5 (03:50):
You know, that would totally that it And it never
goes away. I mean you're talking six, you're you're almost
eight years No, it's still it's still.

Speaker 7 (03:59):
The same thing. In the doctors say that part never
goes away, the phantom. They can do.

Speaker 8 (04:03):
Things to help with that therapy. One of the things
is mirror therapy, where you set a mirror next to
your existing limb and you maneuver the existing limb while
trying to think about maneuvering the missing limb. Do you
do it? I've tried it and it certainly helps. It's
a little freakish almost, And.

Speaker 7 (04:20):
Then he made a comment that was really wild.

Speaker 6 (04:22):
Guys.

Speaker 5 (04:24):
He said, I'm actually lucky or blessed because a lot
of people they'll itch all the time. There can you
imagine having We've all had that itch and it drives
you crazy.

Speaker 7 (04:35):
But there's the image.

Speaker 6 (04:37):
Yeah, you can stretch, no way to make it go away.

Speaker 8 (04:39):
You can experience phantom limb dislocation as a person with
all your limbs by taking a mirror, hiding your left
hand behind the mirror and watching your right hand, and
you turn the hands together and I don't know if
you can see me on Facebook, but you turn both
hands with thumbs pointed right then left, and right then left,
and you keep doing that for a while, watching the mirror,

(05:00):
and then reverse the hands opposite directions, and you'll feel
your left hand disconnect because your brain's saying it's going
right when really it's going left.

Speaker 7 (05:08):
That's absolutely crazy.

Speaker 5 (05:10):
We had who was the optometrist, Suzann that used to
come in with icon.

Speaker 7 (05:15):
He had the l packs. I love that guy, doctor Lidoff.
Doctor Lidoff.

Speaker 5 (05:19):
So when this guy was doing his residency, he does
eye surgeries. Okay, he's not like, hey, look at the
chart kind of guy. He's like he gets in there
and attach his retinas and blah blah blah, They had
one come in when he was a resident years and
years and years ago. Somehow they rewired it was a
car accident, and they rewired the eyeballs backwards. So basically

(05:42):
you had your left eye and right eyes switched up
to your brain. And they couldn't figure out what this
guy's problem was for months and months and months, and
then finally they figured out they rewired him wrong.

Speaker 6 (05:54):
I had a friend that subvered two fingers, and when
they were reattaching the fingers, they actually they connected the
nerves to the wrong side of the phone. My gosh,
so like the index and well no, so the right
side would feel what the left side was.

Speaker 7 (06:06):
That's crazy.

Speaker 6 (06:08):
If he stuck himself on a pin, instead of pulling
away from the like you normally would, he would actually
push farther into it because his brain was telling him
was on the other side.

Speaker 7 (06:16):
That is crazy.

Speaker 6 (06:17):
We just took about six months before his brain rewired
that man.

Speaker 5 (06:20):
So this guy with the eyes, eventually he was getting better.
He just I guess his brain just started adapting to
the change of the eyes. But he still had a
bunch of different problems. And they discovered what it was
and they switched it back or whatever. I mean, the
human body's insane. Hey, Janelle, what's going on with you?

Speaker 12 (06:41):
So?

Speaker 13 (06:42):
I have a twenty sixteen Toyota Tacoma that we've been
having issued with for the past few months, taking it
to Multimle mechanics, and the last mechanic we took it
to that you know, this issue is further into there,
and I think you to take it into Toyota.

Speaker 6 (07:01):
So you know, what kind of.

Speaker 5 (07:03):
Help us out with what kind of problems? What were
the symptoms? To begin with?

Speaker 13 (07:08):
We had an issue my husband would accelerate to get
onto the highway and he'd completely lose power and uh,
he'd have to pull over to turn off the truck
check engine light.

Speaker 7 (07:24):
And then what would happen? I think we lost or Kelly,
did we just lose her? I don't know what happened there.

Speaker 13 (07:31):
I'm here.

Speaker 7 (07:32):
Oh, I'm sorry. We just I thought we lost you.

Speaker 6 (07:34):
So you're good.

Speaker 5 (07:36):
So when you say the check engine light would come on,
But when you say lose power, like you couldn't hit
the gas, it wouldn't go any further.

Speaker 7 (07:42):
It turned off what.

Speaker 13 (07:45):
You couldn't hit the gas?

Speaker 5 (07:47):
Okay, it's just simply you're sputtering. I guess, guys, that
doesn't even sound like limp mode. That sounds like a
major issue, right.

Speaker 6 (07:54):
Yeah, I had one of these.

Speaker 8 (07:55):
There was a connection between the fuel pump and the
fuel bunk computer and it would just go out.

Speaker 6 (07:59):
It was the action itself.

Speaker 8 (08:01):
So people would replace components and it wouldn't solve it.

Speaker 6 (08:04):
You actually ended.

Speaker 5 (08:06):
Yeah, So Janelle, you brought it to who looked at
it first? And what did they sell you? What did
they tell you?

Speaker 13 (08:13):
I'm not going to say any name about the first
few shops because they were great, Okay, I mean.

Speaker 6 (08:17):
No, no, they couldn't fix it, but they were great.
Get it?

Speaker 7 (08:20):
What kind of codes?

Speaker 13 (08:21):
You know?

Speaker 3 (08:23):
We changed?

Speaker 6 (08:24):
Hold on?

Speaker 7 (08:24):
What codes?

Speaker 10 (08:25):
Was?

Speaker 6 (08:25):
What codes?

Speaker 14 (08:28):
The three or three?

Speaker 13 (08:29):
So it's missfire and cylinder three?

Speaker 14 (08:31):
Okay three zero three?

Speaker 13 (08:32):
Yeah, MESSI and cylinder three.

Speaker 7 (08:34):
What did the first couple shops do? Like, what did
they replace?

Speaker 13 (08:38):
So first one replaced the coil packs and spark plugs. Again,
it ran great for like a day, and then we
had the issue again. It started happening again, and so
I went somewhere else. He replaced the fuel injector and
then again it ran for like two days and then

(09:00):
didn't work. And so I took it up to Inner
State Toyota. They said I needed a new ECM board.

Speaker 6 (09:05):
Oh my god? How much was that quoted?

Speaker 12 (09:07):
At one.

Speaker 6 (09:10):
Man?

Speaker 13 (09:11):
And this is after I've all ready you know, how much.

Speaker 7 (09:13):
Did you have into it up to that point with
the other.

Speaker 11 (09:16):
Shops say about two thousand?

Speaker 7 (09:19):
Holy crap. So did you end up buying this board?

Speaker 13 (09:24):
Yes, they put it in and then what this is
where we're at now and I didn't fix it?

Speaker 7 (09:29):
Oh my god, hold on, let me get you in. Hold.

Speaker 6 (09:31):
I got to take this break.

Speaker 7 (09:32):
Kevin.

Speaker 5 (09:33):
You know I'm going to be asking you about this.
And then Tom you already said you saw it before. Everybody,
hold tight. We're going to figure out what's going on there. Raymond,
you'll be up after Janelle. Two lines open. I want
to hear from you. I want to dig my teeth
into a big problem, just like Janelle's. I hope we
can solve this during the break. Three oh three, Martino.

Speaker 9 (09:59):
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dot com.

Speaker 7 (10:03):
You don't pay a cent until you're content.

Speaker 9 (10:06):
Three Time for an insurance check up free, no obligation
comparison call Compass Insurance paying too much your coverage at
dozens of insurance companies. Find out now three oh three
seven seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate man
dot com to list your home with Remax Alliance three

(10:26):
oh three nine two zero sixteen twenty two.

Speaker 5 (10:36):
All right three O three seven one three a two
five five two lines open. Get your calls in any
car questions you have, any problems you have, I don't
care what it's regarding. Three zero three seven one three
A two five five three oh three Martino. I got
deputies standing by to get right on problems. In fact,
we're still hoping to get information back from the guy

(10:59):
that claims he gave gave the cops eight hundred and
fifty dollars to hand to a customer of his that
was causing problems showing up at two am in the morning.

Speaker 7 (11:09):
We've got some things in the background going on.

Speaker 5 (11:12):
We're actually going to know over the weekend if that
guy has a real shop at the address he gave
and hopefully Dmitri or I believe the consumer, the actual
caller is going to have the video from the officers,
and that's going to be really interesting to watch if

(11:33):
this guy is he claims. Anthony claims he gave a
cop eight hundred and fifty bucks to give what was
the other guy's name, Christopher. I believe the money. And
he says, it's all you, Matthew, thank you, and he
says it's all going to be on the video.

Speaker 7 (11:48):
I just can't wait to see it.

Speaker 5 (11:49):
I actually got emails last night on that most people
do not believe Anthony at all, one hundred percent don't
believe them. But we have had a few that are like, man,
he just sounds so real.

Speaker 15 (12:01):
Why would the police take money? Though I have no
idea where they normally wouldn't do. I don't think they're
allowed to, or at least they're not supposed to. That's
just that's questions. I'd be like, that's like a bribe.
I mean, that could be anything. I mean, a situation
like this.

Speaker 5 (12:15):
Now let's dive right back into this three ZHO three
Martino by the way, one line open.

Speaker 7 (12:19):
Now.

Speaker 5 (12:20):
Janelle, So she's got a twoy sixteen Toyota Tacoma and
basically where we left office, she had it in two shops,
drapped about two or three thousand bucks. Then brought it
over to Toyota and they quoted her on what was
it called, guys, a PCM basically the computer for the car.
The thing would just stop, not have any power, hit

(12:42):
the gas, not move, check engine light on. They threw
a bunch of parts on it at a couple different
places that didn't fix it. The dealership said, you need
that PCM. Did you end up buying it?

Speaker 6 (12:55):
Yes, yes I did, and there's no way it didn't
fix it.

Speaker 5 (12:59):
There's no way it fixed it, or you wouldn't be
calling right exactly exactly.

Speaker 13 (13:03):
So they called me the other day and said, you know,
we put the part in, it's not working. This is
what our mechanics thinks that it is.

Speaker 16 (13:10):
Well, first of.

Speaker 13 (13:11):
All, actually let me go back here. They said that
they need to contact Toyota to figure this out, to
let's see you at the next step.

Speaker 5 (13:19):
Well that actually that happens more than people think. I've
dealt with these calls so many times and what they'll do.
In fact, I was dealing one at Dodge not long ago.
They literally flew in like an engineer or a head
tech or whatever you want to call it, to figure
out what was going on with the car. So I mean,
that's not that crazy, Janelle. But did they refund you?

(13:43):
Are they going to refund you on that PCM? I'm
curious on that.

Speaker 13 (13:47):
No, they told me it wasn't guaranteed it was going
to work.

Speaker 5 (13:50):
Well, that's a bunch of crab I find that, guys,
just on that itself.

Speaker 7 (13:55):
What do you guys think if you did.

Speaker 5 (13:57):
That, Kevin now PCMs back in my day, if you
bought it from the dealership.

Speaker 7 (14:01):
And own it, you own.

Speaker 6 (14:03):
Once you burn a vent into it, it's it's done anyway.

Speaker 7 (14:05):
Yes, it's done. It's like a one time e PROMP.

Speaker 5 (14:09):
So basically they take your VN they and that Vince
shows everything that makes up that vehicle, what kind of radio, everything,
and boom when they shock Dad in there and program
it is done. It's useless to anything else.

Speaker 7 (14:21):
I mean, but what would you do in this case?
Would you refund it?

Speaker 15 (14:25):
Well, I wouldn't have put the PCM in unless that
was one hundred percent.

Speaker 10 (14:29):
Tom.

Speaker 15 (14:29):
And when they say it that way, they're saying that
this could be the problem.

Speaker 6 (14:33):
We don't know, but this is what we're going to talk.

Speaker 5 (14:35):
But that's what Okay, that's very frustrating.

Speaker 6 (14:39):
It is Tom I'm.

Speaker 8 (14:40):
Going to use the example of let's say a car
comes in and has an engine that's completely blown. Right,
you just know it's in pieces. I know the car
needs an engine. I'm always going to write in writing,
I will put the engine in, and then I will
drive it and see what condition the transmissions in.

Speaker 6 (14:56):
There's no way for the alternator or the star exactly.

Speaker 8 (15:00):
So in the cases like that, I have a discussion
with a client, I say, listen, if you're going to
make this investment, understand there are other items that could
be wrong. Now if I say to you, I know
this is going to fix your car on a percent
and then it doesn't, yeah, then I will continue to
repair the car intil it's fixed on my dime.

Speaker 5 (15:17):
So, Janelle, how did that How did that conversation go
with the Toyota dealer in this PCM. Did they actually
say we think this is a problem, but it might
not be or what.

Speaker 13 (15:28):
They really thought it was going to be the problem.

Speaker 7 (15:30):
So they told you this is going to fix.

Speaker 13 (15:32):
Your car, right, they said, you know, we want to
try this first. We really think this is the issue.
So after that didn't fix it, now they want to
put in Like I said, I had the fuel injectors replaced.
But I just had the port fuel injectors. Now they're
saying all the direct fuel injectors need to be replaced,
even though the mythsfires only in cylinder three.

Speaker 5 (15:54):
Well, no, the code, the code coming up is only
in three. Yes, So guys, is it still sitting at
that dealership right now?

Speaker 13 (16:03):
Yes, I've been with a truck for now two months.

Speaker 6 (16:06):
What do you guys?

Speaker 5 (16:07):
Okay, let's just forget about the bad dealership. In my opinion,
that's a bad dealership. I'm sorry that people might disagree
with me, but they've.

Speaker 6 (16:15):
Got enough parts of the car. Sooner or you're gonna figure.

Speaker 5 (16:17):
This could replace the entire car, and I promise it'll
work like brand new.

Speaker 15 (16:22):
How intermittent was this? Could you get it to do
this almost every day or once a month.

Speaker 13 (16:26):
Or anytime you go on the highway?

Speaker 6 (16:29):
So, oh, well that should have been.

Speaker 13 (16:31):
A hound driving. You were fine, check end of my
truck on light was on, so around the town driving.
But when you accelerate to get on the highway, that's
when this issue would happen.

Speaker 5 (16:42):
What did the engineer say, the special tist from Toyota
that came out or whatever they.

Speaker 13 (16:49):
Just told They didn't tell me exactly what they said,
but they said that the direct fuel injectors need to
be replaced.

Speaker 7 (16:56):
And if that guys helped me out here.

Speaker 5 (16:59):
I don't understand the difference between a fuel injector and
a direct fuel injector.

Speaker 6 (17:03):
Is it the same thing?

Speaker 8 (17:05):
Thanks A regular fuel injector puts the fuel into the
intake manifold where it's mixed with the air and then
enters the cylinder when the valve opens. A direct fuel
injector injects the fuel directly into the cylinder itself, bypassing
the valves and bypassing the.

Speaker 7 (17:20):
One older technology and one it's different technology.

Speaker 6 (17:23):
It's different direct injection.

Speaker 8 (17:25):
You can control the timing with the fuel when the
fuels shot in.

Speaker 6 (17:28):
It's a little more efficient.

Speaker 5 (17:30):
So what do you guys think on what they're telling
her now in Janelle? If it doesn't fix it, if
it doesn't fix it, are they saying they're going to
do anything for you?

Speaker 13 (17:40):
No, I mean they haven't said anything. They said, we'll
just have to figure out and goal.

Speaker 5 (17:44):
So they're saying, we want to throw this at it,
but if it doesn't fix it, you're still going to
owe us for this.

Speaker 13 (17:51):
I mean pretty much. She sends me a quote and
I have.

Speaker 11 (17:55):
To approve it.

Speaker 6 (17:55):
How much is the court done?

Speaker 10 (17:58):
Well?

Speaker 13 (17:58):
So if they wanted to replace, I talked her down
to just replacing the one for bank one and before
it was going to be about four thousand.

Speaker 14 (18:07):
Dollars all of them.

Speaker 6 (18:09):
So they're educating themselves on your there.

Speaker 5 (18:12):
Yeah, they're basically sending themselves to school. Hold on a second.
What Toyota dealer is it again?

Speaker 13 (18:18):
Staff? Interstate Toyota?

Speaker 7 (18:20):
Where are they at?

Speaker 13 (18:22):
They're up in Firesome?

Speaker 5 (18:23):
All right, Hold on a second, hey, Kelly, get their
number from her. I want to call up. Let's try
to get the service manager or the service writer or
the technician or somebody on to explain where their brain's at.
I mean, I'd love to have them on to understand
a little more why they're just throwing parts at it.

Speaker 7 (18:41):
Doesn't it seem like that, guys?

Speaker 6 (18:43):
Yeah? Now again, another question.

Speaker 15 (18:45):
When this does act up, you say you turn it off,
Can you turn it right back on instantly and you're fine?
Or it takes you gotta wait ten minutes, twenty minutes,
you got to.

Speaker 13 (18:53):
Wait about five minutes.

Speaker 7 (18:55):
Oh my god, Hold on a second, I gotta take
this break. This is crazy. One line opens three Martino.

Speaker 9 (19:05):
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dot com. You don't pay a cent until you're content.
Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three, seven
to seven to one.

Speaker 7 (19:25):
Help.

Speaker 9 (19:25):
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two.

Speaker 5 (19:36):
All right, three oh three seven one three A two
five five, Kelly, make sure we call over to that
Toyota dealer. I'd love I want to at least give
him the opportunity to come on. Just left a message, okay,
and then let me ask you this, Janelle, Why stay there?
And I mean that I want to tell you something.
Most people in this room, the three that matter right now,

(19:59):
and I'm talking about Tom, Jeff and Kevin that work
in this industry all the time.

Speaker 7 (20:04):
Would you guys all agree that you doubt it's a
fuel and projector at this point.

Speaker 6 (20:09):
It's possible.

Speaker 15 (20:10):
But I mean what Tom and I were just talking about,
why don't they just switch injectors? See if the myths moves,
Oh my god, you know, I mean they're obviously hunting,
So spend a little bit of why.

Speaker 5 (20:19):
I remember my guys used to do that with coils.
I never thought of that on the Holy injectors.

Speaker 15 (20:24):
They're obviously huntings, So just flip flop injectors.

Speaker 7 (20:27):
Why don't you ask him if they could do that,
because then they don't have to sell you a damn
part on it.

Speaker 15 (20:31):
There is labor involved, but I mean, at least you
will know if the myss goes to number two as
from from number three, you're you're down to right?

Speaker 6 (20:38):
You mean you want them to actually start diagnosed or
diagnosing LL.

Speaker 5 (20:41):
I would, personally, I'll give you what I do. I
get it down to Kevin or Tom? How far away?
How far awayte fires start? Listen, he is right around
the corner. It's going to be less no matter what,
and it's going to be done right, and he's not
going to sell you something you don't need, right right,
I get it out of that dealership they quoted for

(21:03):
one injector.

Speaker 6 (21:04):
How much.

Speaker 13 (21:07):
Well, it was going to be oney after the labor
for one for the one.

Speaker 5 (21:12):
I mean, guys, I don't know. I don't know anymore.
Is that is that right in line? Is that crazy?
Is that normal?

Speaker 7 (21:17):
What is that?

Speaker 15 (21:18):
I can look it up and I get it's probably
four to five hours to get in and flip flop
an executor.

Speaker 6 (21:24):
It's not going to be cheap, but at least you'll
know really quick.

Speaker 5 (21:27):
Robert, what's going on? You said you have a comment
on her issue, Janelle's issue.

Speaker 15 (21:33):
Yeah, I was wondering if it might be the throttle
positioning sensor because it seems to be that it's only
happening during hard acceleration.

Speaker 6 (21:41):
Not isolated to one cylinder. That would be the kicker.

Speaker 5 (21:44):
So in other words, you would have multiple misfires, multiples
or leading codes or something else. Yeah, I appreciate you
calling in though, Robert. I love when our listeners, honest
to god, call.

Speaker 7 (21:59):
In like I do.

Speaker 15 (22:00):
I want to be surprised that they find someone with
a camera, crank sensor, or some signal something's dropping.

Speaker 5 (22:06):
Now he's going to look up how much that one injector?
But I wouldn't even buy one injector at this point,
Tom brought up another thing. Tom, you said you had
something very similar to where what was that? Explain again
what you were saying off air? And it turned out
to be in the middle.

Speaker 6 (22:21):
It was a wiring issue in the end.

Speaker 8 (22:23):
And the way we found it was we created a
basically a breaker box. We created a harness to go
between the computer and the vehicle's wiring, harness that we
could then test at the pins ourselves without having a
breakout box. Well, when we install that harness, it essentially
bypassed the pins in the connector. It solved the issue.

(22:43):
The issue ended up being the pins and the connector itself.

Speaker 5 (22:46):
That was so it needed a harness. It needed to
be and the dealership wanted to sell them the.

Speaker 6 (22:51):
Computer wanted to do the computer and you know.

Speaker 7 (22:55):
Once you buy it, you won't it. I get it
down to Tom, literally, how far away are you? Tom?
I mean, where are you at?

Speaker 15 (23:02):
You now?

Speaker 7 (23:03):
I don't know the area at all?

Speaker 14 (23:04):
This firestone big then I'm up an eerie.

Speaker 6 (23:08):
We're on Highway sixty six and I twenty five, I.

Speaker 7 (23:11):
Twenty five and sixty six. I mean that can't be far.
So hold on, let's do that.

Speaker 5 (23:17):
And here's what I'll here's what I also will promise
you if we get in there and he gets it fixed,
saves you some money.

Speaker 7 (23:24):
He's definitely going to get it fixed.

Speaker 5 (23:25):
But I would love for you to call back, and
I would love to go after that dealer for selling
you that and not warning you it might not fix it.
We've had good relationships with that manufacturer over the years, Toyota,
where we actually reach out to them with a problem
with one of their dealerships.

Speaker 7 (23:44):
We have gotten places in the.

Speaker 5 (23:46):
Past, So I want you to keep that in mind,
and I'll throw this out there again too. I don't
mind calling these other shops that misdiagnosed it at the
very beginning. But if you don't want that, that's not
a big deal. But this Toyota one, this is driving
me a little crazy.

Speaker 6 (24:01):
It is about nine eighty two and labor at my shop, So.

Speaker 5 (24:04):
Nine eighty two in labor, Janelle, Okay, I get it
over there.

Speaker 8 (24:09):
The real same is that if they had done this first,
instead of guessing and swapping parts, it wouldn't be that
ninety two would have been spent on diagnosis instead of
a computer part and all the other parts that she's bought.

Speaker 5 (24:21):
Yeah, I would not buy that injector and have that
installed with the possibility that you own it and then
they're going to go fishing for something else, because I'll
tell you what they're going to say right now, Well,
we wanted you to buy all the injectors and you
didn't want to, so therefore it's your fault. I would
get so far away from that shop right now, Janelle.
And that's my opinion, and I'm going to.

Speaker 7 (24:42):
Stick to it.

Speaker 5 (24:43):
Hey, Kelly, make sure she gets Tom's information on the
new shop. And while I'm thinking about that, real quick time,
where is your new shop?

Speaker 8 (24:53):
Four to one zero four North Valley Drive in Mead, Colorado?
It's forty one oh four North Valley Drive and Mead, Colorado.

Speaker 5 (25:03):
And how far away are you from? Like Fort Collins
about forty five minutes south of Fort Collins.

Speaker 7 (25:08):
And then how about far Denver south.

Speaker 6 (25:12):
North of Down You're right next to long Mont?

Speaker 7 (25:15):
How far aways? Like Bucki's from there. That's kind of close, right.

Speaker 6 (25:18):
Did they have what fifteen minutes north? Maybe? Yeah?

Speaker 7 (25:21):
Okay, so you're kind of all those areas?

Speaker 6 (25:23):
I think forty five.

Speaker 8 (25:24):
Minutes Loveland, Boulder, long Mont, Yeah, Mead.

Speaker 6 (25:29):
Firestone that whole sort of. I love Central Area.

Speaker 5 (25:32):
All right, listen, we're gonna have one line open three
oh three seven one three eight two five five three
oh three Martino, and we've got an update on this
infinity that's.

Speaker 6 (25:42):
Gonna come up.

Speaker 5 (25:42):
In fact, Tom is actually involved in that. But first, Rocky,
you've been holding the longest. What is going on with you?

Speaker 7 (25:49):
Rocky?

Speaker 10 (25:50):
Hey, hey man, I'm in a hotel business. Uh. We
sell sporting good stories.

Speaker 5 (25:58):
Hey, Rocky, I can you're coming in and out? Try
to get that communication a little better.

Speaker 10 (26:05):
Is that better?

Speaker 6 (26:05):
That's way better?

Speaker 10 (26:06):
Go ahead, Okay, So we own a wholestel business. We
sell the sporting good stores. And I'd been buying a
product from a company here for a number of years
and they sold a couple of years ago. But to
an out for a company, I bought all their existing
inventory in the United States for the product that we sell.
But along with it, they gave me another product. And

(26:30):
it looks okay, But I'm a little concerned about the
product liability on it because it's an item to make
it the seat that you hook under like a waiting
staff or if you're golfing to an umbrella. And I
got to decide whether to sell them, give them away,
or throw them away.

Speaker 5 (26:46):
I guess I'm not your liability question by looking at it,
what would possibly happen? I would assume if they gave
you the products when you say they gave you the
inventory on the one, that you are currently selling all
the US inventory. So you're still selling those two different
sporting goods stores, right.

Speaker 10 (27:06):
The original product yet?

Speaker 7 (27:07):
Yeah, so how did the liability work on that? Meaning?

Speaker 5 (27:10):
So I used to hold on a second though, I
want to make sure we're kind of on the same page.
I used to sell snack cakes. In fact, my first
business when I met Suzanne, we sold snack cakes. We
had a big bakery called The Flowers Bakery would bake
all of them, and I sold directly to grocery stores
like you sell directly to sporting good stores. If there

(27:30):
was an ever an issue with bacteria or someone got
food poisoning or anything like that, I was a complete
pass through and it would go to the manufacturer. I
assume you are set up the same way. But now
that they gave you all the product and moved out
of the country, how does it work on your first
existing product now?

Speaker 10 (27:52):
Well, we're still buying from the new company there over
in Denmark's or are still buying that product directly from them?

Speaker 7 (27:58):
We import them, I got just so they're gonna they're
gonna be on the hook for that. Then if something happened.
Just secondary product, not.

Speaker 10 (28:05):
Just a small little fishing tool. This is something that
you attached like for fishing. It's to a waiting staff
and you put it on your staff so you can
sit down in the middle of the river and if
it doesn't attach really well, if somebody could fall and
get hurt or hit their head or whatever. And I'm
like eighty percent comfortable with them, but one hundred and more.

Speaker 5 (28:27):
Than you're still I'm still trying to figure this out.
Do they still sell that product anywhere the manufacturer?

Speaker 10 (28:36):
Nope, Nope, discontinue.

Speaker 7 (28:38):
They literally just gave it to you.

Speaker 10 (28:40):
They got rid of this. Yeah, it's it's a dead item.

Speaker 5 (28:45):
Why isn't a dead I'd be very leery of selling it,
I honestly would. I don't know where the liability would
go if there was a lawsuit. The chances of there
being a lawsuit, I have no idea. But I still
am trying to understand the product. So it's a error.
What is it?

Speaker 10 (29:01):
Well? I email Tom and Metri earlier this week the
picture of it to you.

Speaker 7 (29:07):
Yeah, hold on a second, let me put you on hold.

Speaker 5 (29:10):
You've got me so intrigued on this, Kelly, make sure
I get a picture of that in my email. I
want to look at that. I'm curious. What do you
guys think just off of that call? The problem is
if someone did fall and drowned because it broke or something,
there's no one but him out there.

Speaker 6 (29:27):
It might as well be his product. He's got no
other pockets to go after.

Speaker 10 (29:31):
Yeah.

Speaker 5 (29:31):
What makes me really afraid of it is the manufacturer
who now is the company that sells that first product.
They didn't even want that product. They never manufactured that
product because it was the first company that sold to him.
I think you would be the only one on the hook.
But I want to see that, And I'm trying to
think of who could we ask about product.

Speaker 7 (29:55):
Liability like that? John Fuller, Let's ask John for the
hell of it. Maybe so maybe so everybody holds type.

Speaker 9 (30:08):
Go with a sure thing Denver's Best roofer excel roofing
dot com.

Speaker 7 (30:12):
You don't pay a cent until you're content.

Speaker 9 (30:18):
Time for an insurance check up free, no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
to seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate man
dot Com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

Speaker 5 (30:40):
All right, three o three seven one three eight two
five five. We've got a couple feelers out. I'm trying
to get a opinion from either Marco Bendinelli, he's one
of our great attorneys for product liability, and Dan Kaplis,
of course, who is also right here.

Speaker 7 (30:58):
I know Dan.

Speaker 5 (30:59):
I think he just had one of the biggest product
liabilities in the state over a ride, an amusement park ride.
It was pretty impressive, honestly, So we're trying to reach out.
So we're going to come back to that when we
get some real information to give them.

Speaker 7 (31:15):
In the meantime, I really want.

Speaker 5 (31:17):
To see what that is this the pictures of his product.
Oh wow, yeah, huh, that is not what it's called
the seat master. Maybe put a picture of that up
on our YouTube Susan, so people can see what it is.

Speaker 6 (31:32):
It's pretty wild.

Speaker 5 (31:33):
So, like, imagine you have an umbrella, like a normal
size umbrella. You would put this on the end of
the umbrella, and then you would put the tip of
the umbrella into the ground, like if you were golfing,
and then this opens up on the other side into
the umbrella to sit on. So it's like a portable

(31:53):
seat that you could put on a pole, and it's
about the size of a water bar, but it opens
up into like his seat.

Speaker 7 (32:04):
It's interesting, but it looks cheap as hell.

Speaker 5 (32:07):
There's people on the advertisement for it, like on top
of a mountain using it, looking at directions golfing, and
like he was saying, possibly, you know, you put it
on a boat or something.

Speaker 7 (32:20):
I'd be very leery of God, I might even be
leary of.

Speaker 5 (32:24):
Selling these let alone or give them am away, but
just have the caller hold tight. We'll get back to
you man as soon as we hear from one of
our attorneys.

Speaker 7 (32:33):
But I would love to absolutely uh dig into that
for him. It's kind of crazy. Now. Susan has an update.
By the way, two lines open.

Speaker 5 (32:42):
Threeh three seven, one, three eight, two five five, it's
card day. Shila has a problem with the transmission. But Susan,
we're going to start this real quick. Susan, you called
in and you were actually working with Tom Magio. Tell
me what what was the original call about?

Speaker 3 (33:00):
So basically I text them and told them that I
would like first of all to get my fuel pump
and my battery. I would like to pick it up
so Tom could put it in.

Speaker 7 (33:16):
And uh, they said, I'm so lost here.

Speaker 5 (33:19):
So where did the actual problem begin? Tom, are you
familiar with this?

Speaker 6 (33:22):
Yeh?

Speaker 8 (33:23):
So he was you go back to the start like
when you first went to them, and then you had
going back for the listeners.

Speaker 3 (33:32):
Oh, I'm sorry, so American Otto and Tire and Lafayette.
So basically, so basically I had a fuel pump put
in and a battery and they put a crank center.
But the problem is is that I got three mechanics
telling me it was a fuel pump. They didn't want
to fix it.

Speaker 7 (33:54):
They did simply didn't fix it at all.

Speaker 3 (33:58):
No, my car's not running still.

Speaker 8 (34:00):
They made her do more stuff than they made her
go get additional parts.

Speaker 7 (34:03):
They made her go get to parts. What kind of
shop is this?

Speaker 8 (34:06):
Well, I guess it was a financial thing, but still
they still they told her buy.

Speaker 5 (34:10):
These by these and they put those parts in and
still be all right, hold on, I'm dying. I hope
you helped this lady out or I want to know
where we're at on this And did they ever refund
the money? Are they willing to do anything after misdiagnosing it? God,
we get this call all the time. That and a
lot more coming up. Three oh three seven one three
eight two five five.

Speaker 9 (34:35):
Go with a sure thing Denver's Best roofer Excel Roofing
dot com.

Speaker 7 (34:39):
You don't pay a cent until you're content.

Speaker 9 (34:45):
Time for an insurance check up, free no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
to seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
all three nine two zero sixteen twenty.

Speaker 12 (35:05):
Two Ripped off News Advice.

Speaker 1 (35:15):
Who you don't have come running is suspass as we can.
Shooter's gonna help coming Man six is.

Speaker 4 (35:26):
The Troubleshooter Show No Tom Martinez Welcome, Welcome.

Speaker 7 (35:30):
My friends to the only show of it's kind.

Speaker 5 (35:32):
We're here to solve problems, to answer questions, take complaints.

Speaker 7 (35:35):
It's car day here on the Troubleshooter Show.

Speaker 5 (35:38):
You've been ripped off or taking advantage of of course,
we take all problems, all questions, but we focus a
little bit and have experts in each Friday that know
about cars.

Speaker 7 (35:48):
Today.

Speaker 5 (35:49):
We've got some great ones in one that we don't
see that often because he's so far aways up north
as Tom Maggio with hands on Autotech. By the way,
if you're up in that area, I bet you even
pull from Greeley a little sometimes, don't you.

Speaker 7 (36:01):
It's not that far.

Speaker 5 (36:03):
But if you go to hands on auto tech dot
com you can learn about him. Kevin Cokin shared an
Auto Tech and then Jeff Vick, the King of Transmissions.
This guy can tear a part of transmission. Now, I'm
not saying you actually have ever done it, but do
you think you could do one blindfolded?

Speaker 6 (36:19):
Or no way, I have actually done it.

Speaker 7 (36:21):
You've actually done one blindfolded.

Speaker 6 (36:23):
They used to hold a blindfolded building contest out in
Vegas during the transax bo no.

Speaker 7 (36:27):
Kidding, you would do it blindfolded?

Speaker 6 (36:30):
Yes?

Speaker 5 (36:31):
Well, did everybody have like the same like say afore
or whatever?

Speaker 6 (36:34):
Everybody had the same unit and it was a speed
contest who could get through? I did not win.

Speaker 5 (36:38):
Now did you have to take it apart and then
put it back together?

Speaker 2 (36:41):
Oh?

Speaker 6 (36:41):
It was already disassembled on the bench.

Speaker 7 (36:43):
So by feeling the parts try.

Speaker 6 (36:45):
To assemble the transmission? Yes?

Speaker 7 (36:46):
And how long did it take you?

Speaker 6 (36:48):
I didn't complete it?

Speaker 17 (36:49):
You did?

Speaker 7 (36:49):
How could you have completed it?

Speaker 6 (36:51):
Given enough time?

Speaker 2 (36:52):
Sure?

Speaker 6 (36:53):
God bless What was the guy's time that did it?
I think the guy's time that did it was somewhere
around forty minutes.

Speaker 5 (36:59):
Okay, I'm gonna go out on the ledge and say
there wasn't one woman in this contest?

Speaker 7 (37:04):
Or am I crazy?

Speaker 6 (37:05):
I there were definitely women at the expo. Whether or
not there was any in the contest, I don't remember.

Speaker 7 (37:09):
God, that does not seem that. That seems insane. Could
you guys?

Speaker 5 (37:14):
You guys don't do just trans like he does. But
my god, could you even I would.

Speaker 7 (37:18):
Know what I'm touching.

Speaker 6 (37:20):
There used to actually be two blind builders here in
Colorado that literally would would build Oh my god, were
they They have a.

Speaker 8 (37:27):
Joke of the joke of the guynecologists that wanted to
go to school to be an automotive tech and he
took forever to rebuild the engine. But he's still passed
because he real build it through the tailpipe.

Speaker 7 (37:39):
O god, Okay, Well that that's as It's just like
having do here. It's just like that.

Speaker 5 (37:48):
Three oh three seven one three A two five five.
We've got one line open. We left off, uh with Susan,
who's dealing with Actually, so Tom helped me out here,
Tom Magio.

Speaker 7 (38:00):
She went to one shop. She went to a shop
and they sold her stuff that didn't fix it, and they.

Speaker 8 (38:05):
Said, you need a fuel pump. They put the fuel
pump in the car. Was not fixed. She broke down
on the road. Now they start telling that she needs
other items entrottle bodies, everything, catalytic converter, and she bought
the throttle bodies. They installed the throttle body and fixed it.
Still didn't fix it. Then she takes it to the
Infinity dealer. The Infinity dealer takes a video of a

(38:27):
fuel pump gauge attached to the car. Twenty PSI is
all this fuel pumps putting out should be sixty, and.

Speaker 6 (38:34):
That's the one they just put in.

Speaker 8 (38:35):
The Infinity dealership tells her you were sold of defect.

Speaker 6 (38:38):
The fuel pump needs to be replaced. She calls you, but.

Speaker 5 (38:42):
She brought Wait a minute, she brought that shop to
fuel pump.

Speaker 8 (38:46):
No, no, they sold it, they provided it and they
I even know this the player they got it from.

Speaker 7 (38:50):
Yeah, oh my god. Okay, so then she called us.

Speaker 6 (38:53):
Since she called you, she ended up in my shop.

Speaker 8 (38:56):
We did another fuel pump test confirmed the same thing.
The Infinity twenty should putting out should be sixty.

Speaker 6 (39:04):
Clearly either a bad installation of the field pop.

Speaker 7 (39:06):
So why not bring it back to those people?

Speaker 8 (39:08):
Well, they wanted to sell their cat, they wanted to
sell their throttle bodies. They didn't want to warrant you
the field pump. Oh my god, I have to go
to two different places.

Speaker 6 (39:15):
So now where's it?

Speaker 7 (39:16):
Finally let me pull her up.

Speaker 8 (39:18):
Go ahead, finally what Now they're finally offering the warrant
to the pump.

Speaker 7 (39:22):
After after everybody in the world had to prove it.

Speaker 5 (39:26):
Now, let me ask you guys, something, fuel pump. It
comes in and you think that's the problem. How hard
are they to diagnose? In other words, how can you
misdiagnose it? I get if it's a bad fuel pump,
they need to just warranty it.

Speaker 8 (39:39):
But the only way I could misdiagnose it is by
not putting a fuel gauge on it. That's by doing
other things and not looking at one crucial.

Speaker 5 (39:46):
So her original one was probably bad for sure, and
they just got a second one, and then instead of
just warrantying that out, they didn't spend any time on it.
They just tried to sell her something else exactly. That's insane. So, Susan,
did you get it back to that shop?

Speaker 7 (40:01):
And Di? Did they actually warranty it? Is the car working?

Speaker 18 (40:06):
No?

Speaker 3 (40:06):
They I didn't take it back to the shop. It's
still at Tom's. And the thing is they only approved
it after Tom emailed them or corporate to say she
needs a fuel pump in there, because it's.

Speaker 7 (40:19):
Not you're going to get it over there? Where's she
going from here?

Speaker 10 (40:22):
Tom?

Speaker 8 (40:23):
Well, that's up to her, right, I mean, at this
point it kind of makes sense to take.

Speaker 6 (40:27):
Warrant as long as they are going to do the pump.

Speaker 5 (40:31):
Hold on, hold on what I'm asking you though you
said you knew labor's not free anywhere.

Speaker 7 (40:36):
I'm not talking about that.

Speaker 8 (40:37):
I would have to talk to that supplier, but I
don't know that they would cover the labor.

Speaker 7 (40:41):
No, not the labor, and forget about the labor.

Speaker 8 (40:44):
I'm saying if I probably get that supplier to give
me another pump, without a doubt, but I would prefer
to get the pump from Nissan.

Speaker 6 (40:52):
This is a very unique pump.

Speaker 7 (40:53):
Well, and this one apparently isn't great because the first one.

Speaker 8 (40:56):
She got and I don't want to have another one
shipped in from by the way, they're not here in Colorado,
has to be shipped in from Texas.

Speaker 6 (41:03):
So, Susan, what are.

Speaker 7 (41:04):
You going to do at this point?

Speaker 19 (41:08):
I don't know.

Speaker 7 (41:09):
I'm well, get it is.

Speaker 3 (41:10):
I try to get my money back. They wouldn't get
me money back.

Speaker 7 (41:13):
I try to go, Yeah, how much how much would
it cost her to even get it from your place
to back to them?

Speaker 6 (41:18):
I mean in the toe and all that. Yeah, they
should cover the tow at this day.

Speaker 7 (41:23):
Are they willing to cover the toe?

Speaker 3 (41:25):
Oh they said they would, yes, after.

Speaker 7 (41:27):
It Okay, listen, just get it, just get it back there,
Just get it back there.

Speaker 5 (41:32):
If they're not going to pay time to put it
in and get it warrantied or whatever, get it back
there and have it just done and hopefully that fixes.

Speaker 8 (41:39):
And we go as far as to say, if you
do get it back there and they try to say,
oh you need to pay diagnosis or we need to
replace a different part, call us again and and we'll
get on.

Speaker 6 (41:48):
Oh my god, we'll light them up.

Speaker 5 (41:49):
I'll spend four hours on them if they try to
bring you down some kind of rabbit hole like that, Susan.
So you just get it towed back there, get it fixed,
they said to multiple people at this point, they're gonna
do it. They told you they'd pay for the toe
and you should have a working vehicle.

Speaker 3 (42:06):
But Tom, see the problem is is I lost all
trust because they then pay Tom.

Speaker 7 (42:11):
Okay, then I'll make it real simple. Then then I'll
make it real simple. Pay Tom to do it.

Speaker 19 (42:18):
Okay, Okay, right, I mean you.

Speaker 7 (42:22):
Got two choices. Well, actually that's that. Well maybe, but
I don't even know if she'd win in small claims because.

Speaker 6 (42:27):
They're offering to honor the warranty.

Speaker 5 (42:29):
You're offering to exactly, so I would you got two
choices here, I guess you have two choices. With Tom,
he can make a call and see if he can
get the manufacturer or whoever, the parts company.

Speaker 8 (42:42):
I could probably get a refund on that part. I
could install the dealer part and maybe get her money
back on just the wholesale cost of that other pump.

Speaker 5 (42:51):
Yes, so maybe, Susan, that's the way you could go.
He can give you a quote. I mean, you can
break it down. Have you already given her one?

Speaker 6 (42:57):
Yeah?

Speaker 8 (42:58):
She has so how much is Yeah? It was like
eleven for the dealer. I want to say eleven hundred
for the dealer for.

Speaker 7 (43:04):
The real pump. But then she's not going down this
rabbit hole, right. Yeah, so, Susan, I mean, those are
the decisions you got to make. How much did the
original company charge you.

Speaker 6 (43:13):
Oh man? Yeah?

Speaker 20 (43:15):
Come on a charge?

Speaker 6 (43:16):
Almost hundred for aftermarket part?

Speaker 7 (43:18):
Cheap aftermarket?

Speaker 6 (43:19):
Yeah?

Speaker 5 (43:20):
We did we ever call over there and simply ask
for a refund for you. Now, let's do this. I
want to give this. You know, I'm trying to think
Deputy Bow. And the reason I say, Deputy Bow he
has dealt with parts suppliers his entire career. They're not
automotive parts, but they're HVAC parts. He understands parts. He

(43:40):
understands dealing with suppliers as good as any deputy. We
have period of end of story. If not, well, probably
way more so. So let's do this. Get all of
Susan's info. If we don't have it, it sounds like
we might have some of it. I wanted to go
over to Bow, but what we need to get from
Susan right now is the original shop and a receipt

(44:02):
from Susan to get to Bow and Kelly. Let's make
sure Bo understands at first and correct me if I'm
wrong time. At first, they weren't going to do anything
but try to sell her something else.

Speaker 6 (44:13):
They did, well, yeah, there was three stages. First they
put it in it filed.

Speaker 8 (44:18):
Second stage was they did sell her other stuff and
it did infect. The third stage was they wanted to
sell her additional other stuff.

Speaker 7 (44:26):
Do you think they knew it was the pump? A
total guess.

Speaker 17 (44:28):
No.

Speaker 6 (44:29):
I spoke to the technician and he was trying to
tell me all the.

Speaker 8 (44:32):
Troubleshooting and he did and how he saw this everything,
but put a gauge on it exactly.

Speaker 6 (44:37):
That's insane.

Speaker 5 (44:38):
What was the name of that shop again, Susan, Susan,
what's the name of Oh she's on there. Hold on, okay, listen,
Sheila is going to be up. She's got an issue
with the transmission question on oil additives. I've got some
questions on that too. Back in the day we sold
MOA and some other stuff. I want to know if
that stuff is still good. Do people still use it,

(44:58):
especially when it comes to full synthetic? Is it even
necessary or is it just an upsell that shops do?
I want to dig into that and a lot more.
We're gonna have one line open in just a second
when we drop Susan off, get to your call in
now three oh three Martino.

Speaker 9 (45:20):
Go with a sure thing Denver's best roofer Excel Roofing
dot com.

Speaker 7 (45:24):
You don't pay a cent until you're content.

Speaker 9 (45:30):
Time for an insurance check up free no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies. Find out now three oh three, seven
to seven to one help. You'll think you're his only
customer When you choose Frank durand the real estate Man
dot com to list your home with Remax alliance three
oh three nine two zero sixteen twenty two.

Speaker 5 (45:52):
All right, three O three seven one three eight two
five five three zero three Martino.

Speaker 6 (45:59):
I saw an article.

Speaker 5 (46:00):
Call I'm going to hop right back to the phones,
but I saw an article on cocaine, and we were
talking about it during the break. It has gone up
a lot, like over thirty four to fifty percent.

Speaker 7 (46:11):
In the last I don't know, four or five months.

Speaker 5 (46:13):
You know why, right, because Trump's blowing up all them
boats coming out of Columbia, and that's like where I
think all the coke comes from.

Speaker 6 (46:20):
It comes from there.

Speaker 5 (46:21):
Yeah, I think almost all of it has grown there,
and it's like kind of legal there. It's kind of
bizarre though, you know. I want to bring this up
real quick.

Speaker 7 (46:31):
Susanna and I were talking about something this morning, and
I'm going to go to shield on this transmission. You're
up next to Miles and Rand. Did you guys ever
hear this before?

Speaker 5 (46:42):
I was born in seventy two, so even in the
seventies at best, I'm.

Speaker 7 (46:46):
Eight years old, Okay.

Speaker 5 (46:48):
I learned that in the sixties up until seventy four,
so I'm two years old. A lot of banks in
prior not I'm saying way before it, like fifties, forties, thirties,
up to seventy four, A lot of banks would not
let a woman, a married woman, have a bank account

(47:09):
of her own without the husband's permission.

Speaker 7 (47:11):
But it also couldn't have credit cards. They could not
have credit cards. Most banks would not issue good luck
get a mortgage. You couldn't get a mortgage.

Speaker 5 (47:19):
Very few, very few, very few banks would deal with that.
But my question is, did you guys even know that?
Me being born in seventy two, it just never would
have affected anything. Nor do I remember my mother ever
saying anything like that. I don't remember learning that in school.

Speaker 6 (47:35):
And I know in.

Speaker 5 (47:35):
Seventy four Congress got together and passed basically women's rights.

Speaker 7 (47:40):
So, but did you guys even know that?

Speaker 17 (47:43):
Tom?

Speaker 6 (47:44):
Were you aware of that?

Speaker 11 (47:45):
No?

Speaker 8 (47:45):
I would say, it doesn't surprise me because I mean,
in the fifties, you couldn't be pregnant and not married, right.

Speaker 6 (47:50):
No, they send you, they'd send you whatever excited being
able to get an account you had if you were your.

Speaker 8 (48:02):
Wife was driving you to get out into the intersection
and flag it or something like that.

Speaker 7 (48:06):
Can you imagine well that one, I'm not saying I
disagree with I want to come in here. It really now.

Speaker 5 (48:16):
But here's where my brain was going with that. Why
so let's say a single woman. They said some banks
would give a single woman a bank account if they
had enough money to put in the bank and stuff.

Speaker 7 (48:27):
But why, where do you think? Why? Why was it
that the.

Speaker 6 (48:31):
Same reason why they weren't allowed to vote?

Speaker 7 (48:35):
Well, once again, I mean there's certain things.

Speaker 6 (48:38):
I'm kidding, I'm kidding. Well, if you think about that
one though, that's actually crazy. Because the guys had to
get together and give them, give them the opportunity. They
couldn't even vote on suffrage themselves. That's crazy. Screwed it up.

Speaker 7 (48:48):
Well, and that's what I said to Suzanne.

Speaker 5 (48:50):
I said, well, the men fix that problem with the banking,
which is true. I don't think there was any women
in Congress then that are voting on passing this legislation.

Speaker 16 (49:00):
We're fixing it until women got together and started barking
about it.

Speaker 7 (49:05):
Ye, that's you know what happened.

Speaker 5 (49:06):
They started yapping, they didn't stop yapping, and finally people
gave in.

Speaker 7 (49:10):
And I'm kidding once again, I'm kidding.

Speaker 15 (49:12):
It's terminology. They corrected it. They didn't fix it.

Speaker 7 (49:16):
Yeah, they corrected it. That's a good way look at it.
Mark was trying to say, oh, well, men, save that problem.
They fixed that. For everything I sort of got in
my life.

Speaker 5 (49:24):
I never knew that women. I never even thought about it,
that women couldn't have a bank account, especially in the seventies.
I mean that's not that long ago.

Speaker 15 (49:33):
Yeah, but in the seventies, we didn't have the internet,
we didn't have cell phones, we didn't unless you read
it in the newspaper.

Speaker 7 (49:39):
Yeah, I mean we could be.

Speaker 8 (49:40):
Smoking right here too, right, we'd be sitting here smoking cigarettes.

Speaker 6 (49:43):
That's because it was good for you back. Oh my god.

Speaker 7 (49:46):
I remember in the eighties.

Speaker 5 (49:48):
The grocery store I worked at literally had ashtrays on
the carts. And I was a stock manager, and all
my guys, including my elf, smoked while stocking the shelves,
and the customers smoked while shopping.

Speaker 7 (50:04):
That was just how it was in Oklahoma.

Speaker 21 (50:06):
Then.

Speaker 5 (50:07):
I mean, yeah, that's crazy, man. And then yeah, it's
just I just didn't know that.

Speaker 6 (50:11):
Guys.

Speaker 7 (50:12):
I didn't know a fe You guys knew.

Speaker 5 (50:13):
A three O three seven one three eight two five
five one line open, Sheila, what's going on with this transmission.
You're lucky we got Jeff Vick, transmission expert with us.

Speaker 22 (50:24):
Yeah, that's good. So I have a twenty seventeen Lexus
NX and the yeah, the transmission just slipped.

Speaker 7 (50:39):
Well what does that mean? Like it like described the problem.

Speaker 22 (50:43):
Oh, so I was driving it one day and yeah,
I had to pull over because the engine light came
on and it says something about the all will drive malfunctioning.

Speaker 6 (50:58):
Well, that's actually separate from the transmission itself, the all
wheel drive features. Have you I mean, if the check
engine like came on, have you gone any place to
have those codes checked?

Speaker 9 (51:07):
Oh?

Speaker 10 (51:08):
Yeah, yeah.

Speaker 22 (51:08):
So I took it to the shop that maintains my
vehicle and and they're really good. It's called high Tech Automotive,
and so they they've had it and they you know,
they they diagnosed it, and they even called Lexus and
did a bunch of research for me. And they also

(51:31):
said that the transmissions that are on back order right now.

Speaker 6 (51:35):
That's an entirely good possibility. That's been a problem for
the last couple of years. So is yours?

Speaker 7 (51:39):
The uh, it sounds like it's two problems though, right
If you were.

Speaker 6 (51:43):
Sold potentially, So I mean, not knowing what the actual
code is, not doing the dig myself, obviously, that leads
a lot to be desired. Yeah, but and that is
your's the the two point oh or the three point
zher because that one's a six speed. Okay, so you've
got the six speed. So I mean it really a
lot of it starts with what are those codes? I
know they got them, but did they share that information

(52:05):
with you?

Speaker 23 (52:07):
Yeah?

Speaker 22 (52:08):
It's because they you know, they sent over like a
diagnostic report.

Speaker 7 (52:14):
What are they quoting you for the fix? Even though
the parts back order? Did they even quote.

Speaker 19 (52:18):
You eighty five?

Speaker 8 (52:20):
That sounds about right? I'm a little say, it's a well,
it's an entirely good possibility. I don't understand something, Jeff.
They're saying the entire transmissions back order? Or are they
saying a rebuild kit? What are they saying? What's your
best guess?

Speaker 6 (52:36):
By the sounds of the prices she's getting, they're getting
an entire unit.

Speaker 7 (52:39):
Now, why wouldn't you just tear it apart? This is
why I.

Speaker 6 (52:42):
Would have the research and see what parts are available
for me right now too, because obviously if the unit's
not available, but the parts to assembl it may not
be available. I guess Oiled is waiting on those two.
I got you.

Speaker 5 (52:54):
How long are they telling you on that transmission? The availability?

Speaker 22 (53:00):
They don't even they said there's three on order in
the country and they don't.

Speaker 6 (53:06):
That's not a good sign.

Speaker 7 (53:07):
They don't know when they're getting them.

Speaker 6 (53:09):
Jeff, can you.

Speaker 5 (53:09):
If we got her VEN number or a picture. I
assume that estimate you have might have your VEN number
on it. If we got a picture of that sent
over to us and you looked at it, can you
actually research parts during the show to see if it's.

Speaker 7 (53:24):
Available or make a call or how does that work?

Speaker 6 (53:28):
Have to go through a phone tree? Also? Okay, so
why don't we do this?

Speaker 7 (53:33):
Get that?

Speaker 5 (53:34):
I want to know what the codes are and get
Jeff's opinion, because Sheila, I know you love the shop
you're dealing with, because you said so, and they've probably
been great to you. Transmissions are a little different. And
the reason I say that is most tranny guys literally
that's all they do.

Speaker 7 (53:48):
Jeff, That's all I mean.

Speaker 5 (53:50):
If he's in there doing a transmission and seize your
brake pads need replacing or something, he might do something
like that. But you don't go to Jeff or anything
basically but a transmission or.

Speaker 6 (54:00):
Yeah, I mean, you know, we've got a few customers
that'll call up with some a few different things. You know, Hey,
I need breaks. Can you help me out? If the
workload permits it, I'll go ahead and do it. Yeah,
I got it. It's a general rule. I don't bring
that in a standalone Joy.

Speaker 7 (54:11):
When you walk into a shop.

Speaker 5 (54:12):
It's like just these guys that have their head inside
of transmissions putting them together. I mean, that's what they do.
So Sheila, can you get us the codes, take a
picture of it and get it over to Kelly, email
it to or can you do that right now?

Speaker 22 (54:27):
Oh yeah, all.

Speaker 7 (54:27):
Right, hold on, let's do that.

Speaker 5 (54:28):
Then we're going to come back to you after they
know the codes, and we'll see what Jeff thinks on
what's going on and Tom and everybody else involved here.

Speaker 7 (54:36):
So everybody hold tight. Gonna take a quick break.

Speaker 5 (54:38):
Miles, you're going to be next, and that's going to
be that oil additive questions and I got questions there
then Marie, actually I'll take this real quick. Marie has
a comment on banks and what I was talking about
women not being allowed to have accounts in some banks
up till nineteen seventy four.

Speaker 6 (54:56):
Go ahead, and Marie, Well, I.

Speaker 24 (54:59):
Just wanted to let you you know that there was
a bank called the Women's Bank here in Denver, Coplorado.
It was started in nineteen seventy eight by ten women
who all invested one thousand dollars each to create a
financial institution where women could get credit and manage their
money without needing a male co signer. Because even though

(55:21):
the law changed, banks still required either a husband or
a father to create a bank account.

Speaker 6 (55:28):
That's so weird.

Speaker 7 (55:30):
I still can't.

Speaker 5 (55:32):
I guess I'm such a capitalist and a businessman. I
can't imagine turning away anybody for my product. And if
you're a bank, the product is you're going to hold
their money safe and give them some interest on it.
I just can't imagine turning anybody away to any product.

Speaker 10 (55:51):
Now.

Speaker 5 (55:52):
Look, I know, like that cake thing and people the
baker didn't want to make a cake for a gay
couple or something. I get all that, and that's fine,
but me personally, I like green. I can't imagine turning
away any customer.

Speaker 7 (56:08):
I just don't get it.

Speaker 6 (56:09):
And of course there's countries where this stuff still exists.
That's insane.

Speaker 24 (56:13):
It had to do with the fact, it had to
do with the fact that the woman was still considered
property of the male patriarch.

Speaker 5 (56:21):
Yeah, that's it's just far beach before my time.

Speaker 6 (56:27):
That's what they called it. The goods all.

Speaker 24 (56:30):
Yeah, okay, I was born.

Speaker 6 (56:35):
This Yeah. How old are you?

Speaker 3 (56:38):
Was me?

Speaker 24 (56:39):
I'm sixty eight.

Speaker 7 (56:40):
Okay, yeah, so I mean you were you basically lived
through it.

Speaker 24 (56:44):
Yeah. I had in order for me to get a
bank account, I had to have my father signed for me.

Speaker 6 (56:50):
Yeah.

Speaker 5 (56:51):
You mean when you were an adult, though not as
a child. No, well, as a child you still have
Oh I you what you're saying. Your mother couldn't sign,
your dad had to sign.

Speaker 24 (57:03):
No, my mother could not sign, My father had to sign.

Speaker 7 (57:07):
That's very interesting. Hey, I appreciate that.

Speaker 5 (57:09):
And I'm looking that up right now about this woman's
bank in Colorado, and it's basically exactly what she said.
Very interesting stuff. One line open three zero three seven,
one three eight two five five. Get those calls in now, go.

Speaker 9 (57:30):
With a sure thing Denver's best roofer Excel roofing dot com.
You don't pay a cent until you're content. Time for
an insurance check up free no obligation comparison call Compass
Insurance paying too much your coverage at dozens of insurance
companies find out now three all three seven to seven
to one.

Speaker 7 (57:49):
Help.

Speaker 9 (57:50):
You'll think you're his only customer when you choose Frank
durand the real estate man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two.

Speaker 5 (58:02):
All right, three zero three seven one three eight two
five five. Hey, Kelly, do you know if you got
that picture from Shila or a copy of that estimate?

Speaker 7 (58:11):
Let me know as soon as you can. Three zero
three seven one three eight two five five.

Speaker 5 (58:16):
We've got two lines open, and Sheila's going to send
us over that information to look at. And I think, Kelly,
you're getting Marco Bendnellion for a product liability question we had.
You know, I did a little research on that and
product liability in Colorado.

Speaker 17 (58:35):
Uh.

Speaker 7 (58:36):
It's it's pretty it's kind of straightforward.

Speaker 5 (58:38):
If you sell the product, if you manufacture of the product,
you could be held liable. And I really do want
to get a legal opinion on that from Marco. But
it sure seems to me from what I'm reading if
you have something, and basically what he has is like
a portable seat that you can attach to something like

(59:00):
an umbrella or a pole or anything like that, and
then basically the seat opens up and you would lean
back on it. But if someone leaned back and fell
and cracked their skull open, his question is I didn't
manufacture this?

Speaker 7 (59:15):
Can I even give it away?

Speaker 5 (59:16):
And I'll tell you right now, I think you have
probably a moderate a moderate probability of getting sued if
something happened. Now, whether or not something ever happened would
be you know, that's a question within itself. But looking
at the product he sent pictures of it looks a

(59:37):
little sketchy.

Speaker 7 (59:38):
But I'm dying to know what Marco is going to
say about that.

Speaker 5 (59:40):
Meantime, we got two lines open three oh three seven
one three eight two five five three oh three Martino Susannah.

Speaker 6 (59:46):
So Mark, you.

Speaker 7 (59:47):
Should have Sheila's paperwork in your inbox.

Speaker 5 (59:50):
Now we'll give a send it over to Jeff Fix
so he can have a minute to look at it,
and we'll get back to you. Shila, So hold tight there.
We do have the information. Miles, what is that's your
question on oil? Additives.

Speaker 6 (01:00:03):
Well, I have a.

Speaker 2 (01:00:07):
Four transit van. It's ninety eight and when I started
up in the morning, the lifters are noisy for a
couple of seconds and then it quiet's down. The oil
level's fine.

Speaker 21 (01:00:19):
I was just wondering if there's.

Speaker 2 (01:00:20):
Any kind of additive are you put in there for
to clean the lifters?

Speaker 5 (01:00:26):
How long have the lifter's been making noise for that
short amount of time when you first turn it on,
and how many miles are.

Speaker 2 (01:00:32):
On that Well, I've got one hundred and forty thousand
of it.

Speaker 5 (01:00:36):
I don't even know if that's somewhat Hey, Kevin, is
that somewhat normal after one hundred and forty thousand miles
to have that kind of that little rattle.

Speaker 7 (01:00:44):
We've all heard it.

Speaker 15 (01:00:46):
Not if you're starting it every day, you know, if
you'd let it sit for a week or two, maybe,
But yeah, that's the lifters are starting to collapse a
little overnight.

Speaker 7 (01:00:53):
So is there an additive that genuinely helps out?

Speaker 6 (01:00:56):
I had moa fix that literally fix it. Yeah.

Speaker 15 (01:00:59):
Yeah, just run it through a couple of different oil changes.
It's a high detergent and it just cleans out. If
that's the problem, obviously, if the lifters themselves are just
it's it's not gonna, there's not miss some magic.

Speaker 6 (01:01:10):
He says.

Speaker 7 (01:01:11):
It goes away fairly quick. Yeah, go ahead, mind.

Speaker 21 (01:01:14):
A couple of seconds.

Speaker 17 (01:01:15):
Yeah.

Speaker 2 (01:01:16):
So what's that product called.

Speaker 6 (01:01:18):
M o A Yeah? The brand is BG yeah, BG
m A addictive Yeah, motoril Adi. Yeah, it's real simple.

Speaker 7 (01:01:29):
Yeah, and it's what is it like twenty bucks?

Speaker 6 (01:01:31):
Ten bucks? Yeah, twelve to fifteen you know in napos
and you just pour it in with the oil?

Speaker 7 (01:01:35):
Do you have an oil change?

Speaker 6 (01:01:37):
It's best one with clean oil, but not necessary.

Speaker 5 (01:01:40):
Let me ask you this, Kevin, if that if he
ran a heavier weight oil or say, what do you
run in there?

Speaker 6 (01:01:46):
Miles?

Speaker 7 (01:01:46):
What do you typically do when you get an oil change?

Speaker 2 (01:01:49):
You know? To be honest, I can't remember if it's
like ten thirty I think or something like that, so it's.

Speaker 6 (01:01:55):
Not fully synthetic.

Speaker 2 (01:01:56):
You just actually actually I think it's five probably five.

Speaker 7 (01:02:01):
Would a heavier weight oil help that or early?

Speaker 13 (01:02:03):
No?

Speaker 15 (01:02:03):
Nothing, Nonily, you got to get something that we'll get
into the lefter and clean it out.

Speaker 6 (01:02:07):
I got you.

Speaker 7 (01:02:08):
Yeah, all right, is that it?

Speaker 6 (01:02:09):
Miles?

Speaker 2 (01:02:11):
That's it? I appreciate it.

Speaker 5 (01:02:12):
Oh thanks man, Thanks for the call dude three O
three seven one three eight two five five, we're gonna
have three lines open. I'm watching people's stuff, so full disclosure,
we Suzanne and I would generally have a slice of pizza.
Now I didn't for a long time because I was
on GLP ones. I couldn't even think of eating pizza.
It was kind of funny. In fact, Denver Regen helped

(01:02:34):
me lose forty five pounds, so I can't complain. But
since I've been off of that, we've been having a
slice of pizza. But we're getting blood test done after
the show. And the reason we're getting blood test done
we wear these things called Whoop and they're pretty cool.
They track everything. People have heard of Apple watches, you've

(01:02:54):
heard of Samsung's got a watch fit bit. You guys
get the idea. It's same thing, but the difference is
ours have what's the battery life? It's like fourteen or
twenty one days?

Speaker 7 (01:03:04):
Yeh, it's pretty long.

Speaker 23 (01:03:05):
Mark.

Speaker 5 (01:03:06):
They just keep going and going and going, and they
work absolutely great. But they just incorporated something really cool
with it. So when you're in the app for Whoop,
you can sign up.

Speaker 7 (01:03:17):
It's not cheap.

Speaker 5 (01:03:17):
I think it was three hundred and fifty bucks per
and you go down and they do sixty five different
markers on your blood.

Speaker 6 (01:03:26):
Is that right?

Speaker 7 (01:03:27):
Sixty five something like that.

Speaker 5 (01:03:29):
Yeah, So they're going to take like six vials from
both of us, and they're going to run sixty five
different tests and then the results basically get uploaded into
our app for are wearable, and then we'll see where
we are six months later following it and changing stuff
like exercise or anything, any diet anything.

Speaker 7 (01:03:52):
It's it's gonna be cool.

Speaker 5 (01:03:54):
Not only is it like cholesterol and stuff, but imagine
that sixty five different things.

Speaker 7 (01:03:59):
Hell, I might be in a horrible mood. Later on.
We might find out we're sick as a dog or something.

Speaker 3 (01:04:04):
Right.

Speaker 7 (01:04:05):
Yeah, well I'm dragging right now.

Speaker 23 (01:04:06):
Mark.

Speaker 7 (01:04:07):
Yeah, it's because you could not have coffee, see nothing. Yeah,
I wonder why they do that.

Speaker 5 (01:04:12):
If I'd like to ask Deputy dot Dad, for the
life of me, why if you're getting a blood test
at three o'clock in the afternoon you can't have black
coffee at say, six am. I simply don't think it
makes sense anyhow. I digress, Jeff. I've got some stuff
for you to look at. Over the break with Sheila's transmission. Sheila,
I'll bring you back up two lines open three oh

(01:04:33):
three seven one three eight two five five, don't forget
help it troubleshooter dot com. That works all the time
as well, and believe it or not, we answer those emails.

Speaker 7 (01:04:43):
I do personally all the time over.

Speaker 5 (01:04:45):
The weekend, and you can also call three oh three
Martino anytime.

Speaker 6 (01:04:50):
We'll be right back.

Speaker 9 (01:04:54):
Go with a sure thing Denver's best roofer Excel Roofing
dot com. You don't pay a cent on un till
you're content. Time for an insurance check up free, no
obligation comparison call Compass Insurance paying too much your coverage
at dozens of insurance companies find out now three oh
three seven seven to one help. You'll think you're his

(01:05:15):
only customer when you choose Frank durand the real estate
Man dot com to list your home with Remax Alliance
three oh three nine two zero sixteen twenty two.

Speaker 5 (01:05:28):
All right, three oh three seven one three eight two
five five three zero three Martino. Sheila called up. Uh,
she's got her vehicle in a different shop somewhere. I
forget the name of the shop. Really, no problem. But
it's not an actual transmission shop. It's a general automotive
shop twenty seventeen Lexus n X.

Speaker 7 (01:05:48):
And they say it needs a transmission.

Speaker 5 (01:05:50):
And just hearing I heard Suzanne telling Jeff vixim things
and Jeff Fix are expert with Kimera transmission. That's all
he does day and night, is basically rebuilt transmissions. But
I heard there was metal shavings and stuff in the pan.
So first question I got for you, Jeff. Typically in
any vehicle once there's metal shavings, quite a few.

Speaker 6 (01:06:11):
Of them, pretty much the writing on the wall right there,
you've got it.

Speaker 5 (01:06:14):
Yeah, you're not gonna there's no magic there. No, it's
not low on fluid, although it could be. But putting
transmission rebuilding a can. You could pour it in there
and the metal could find out where to go to.

Speaker 6 (01:06:23):
That'd be great.

Speaker 7 (01:06:24):
That just terminator soon.

Speaker 6 (01:06:26):
But no, they actually gave a sample of the fluid
inside the inspection report that they showed there. So it
does look terrible.

Speaker 7 (01:06:34):
It does.

Speaker 6 (01:06:34):
So, I mean, I don't think that she's being miscellanda
in any way, No, not at all.

Speaker 5 (01:06:37):
But what they're saying Sill is they can't get you
a transmission period. They have no idea when it's going
to be available, right, so once again, so they would order.
And I want people to focus on what I'm saying.
When you get a transmission, if you go to a
good year like I used Stone or a Firestone, most
likely if they sell you a transmission, you're going to

(01:06:58):
get a used transmission. Of course, I would always disclose that,
or you'd get a rebuilt and I would go to
a company like Jasper and buy a rebuilt transmission from Jasper,
or go to the dealership and buy the manufacturer's transmission.
Or you can go to someone like Jeff that does
basically this same thing Jasper does.

Speaker 7 (01:07:20):
But he's not a big wholesaler. He's a shop correct.

Speaker 6 (01:07:24):
Yeah no, And actually I have a lot of shops
that I do business for.

Speaker 5 (01:07:26):
Oh, I know you do, and missing municipalities too. I
mean you do business with all guys.

Speaker 21 (01:07:31):
Yeah.

Speaker 7 (01:07:32):
He has literally units on the shelf ready to go.

Speaker 6 (01:07:35):
Well, don't have too many units on the shelf anymore.
I mean, because there's.

Speaker 7 (01:07:38):
Too much of a variety out there, there's too many,
too many skills.

Speaker 6 (01:07:41):
Some that we see regular enough that we're started to
consider let's go ahead and start putting some stock units
back up, but usually build.

Speaker 5 (01:07:48):
All the cart But to shield is if if until
you tear it apart and find out where those shavings
are coming from, where the failure points are.

Speaker 7 (01:07:57):
You don't even know what parts you need to make.

Speaker 6 (01:07:59):
Some times get a general idea by the by what
kind of shavings you're seeing inside there, and you know
particularly you know, let's just say GM six L eighties
inside you know so many silverado's out there. We see
common failures, and we know common symptoms, so we'll have
a really good idea going into it.

Speaker 10 (01:08:16):
Got it.

Speaker 6 (01:08:17):
But yeah, there's actually a separate clause in the Coloradomotive
Vehicle Repair Act that specifically outlines transmission repairs because it
does require a disassembly in order to give you an
accurate quote.

Speaker 7 (01:08:26):
I got you, man, So where does she go from now?

Speaker 5 (01:08:28):
She's being told by this shop they can't get her
a unit meeting an entire rebuilt Yeah.

Speaker 6 (01:08:34):
No. When I reached out to my builder while we
were on break there and I asked him, take a look,
see what the parts inventory looks like for this, see
whether or not it's a possibility for us to build
it right now? Or if we're in the same boat
as Lexus.

Speaker 5 (01:08:46):
And then if you rebuild one really with the exception,
it's the same case instead of a different case.

Speaker 6 (01:08:54):
By the time we're done, it meets or exceeds OE standards.
We're able to do other things that you know, they
can't do with the OE level because we'll put it.
There's aftermarket fixes for common problems, and so we'll we'll
aggressively attack those types of things where they can't do
that they're not allowed to. Yeah, there's there mandated by
the manufacturer how they can put this back together.

Speaker 5 (01:09:13):
I got you, So, Sheila, I mean, if you want to,
we can do this. What do you think you'll know, Jeff,
I'll probably twenty minutes. All right, So Sheila, how about
we reach back out to you and tell you what's
going on soon as we know.

Speaker 7 (01:09:25):
Does that sound good?

Speaker 19 (01:09:26):
Yeah?

Speaker 22 (01:09:27):
That sounds good. And I also wanted to point out
the low mileage that I have.

Speaker 25 (01:09:32):
What is it?

Speaker 22 (01:09:33):
It's eighty seven thousand seven.

Speaker 6 (01:09:36):
Yeah, that's on the low end for sure, but it's
not out of the question by any stretch.

Speaker 7 (01:09:40):
Yeah, And what what have you done? Have you owned
it since new.

Speaker 3 (01:09:46):
Have I?

Speaker 24 (01:09:46):
Oh?

Speaker 22 (01:09:46):
Yeah, yeah, I've owned it since.

Speaker 7 (01:09:48):
Have you done a transmission service ever?

Speaker 26 (01:09:51):
No?

Speaker 6 (01:09:52):
See, that could be the problem, right, there could be
a problem. It's an all wheel drive vehicle. If she's
over you know, had mismatching tires that that causes damage quickly,
different sized tires.

Speaker 7 (01:10:01):
Yeah, it's a big deal.

Speaker 5 (01:10:03):
It could be anything how it got there, But I
promise you this, if Jeffrey builds it, he's going to
give you all the information in the world how to
take care of it and give you an incredible warranty
out of bed. Hold tight, Sheila, make sure you give
your number to Kelly as soon as we have the
information back on parts availability. I promise well you'll be
the first to know. Three oh three seven one three
eight two five five. Listen, we got two hours to go.

(01:10:26):
Any questions you've been ripped off by anything, Maybe a
dealership ripped you off, lied to you about a warranty
of bad coup Go with a sure thing Denver's Best
roofer Excel Roofing dot com.

Speaker 7 (01:10:37):
You don't pay a cent until you're contenth.

Speaker 9 (01:10:42):
Time for an insurance check up, free no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies.

Speaker 7 (01:10:50):
Find out now three oh three, seven to seven to
one help.

Speaker 9 (01:10:53):
You'll think you're his only customer when you choose Frank
durand the real estate man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two.

Speaker 7 (01:11:08):
With tough bad news so you don't have.

Speaker 1 (01:11:16):
Come running. Just as fast as we can, Shooter's gonna
help coming man.

Speaker 6 (01:11:23):
This is the Troubleshooter Show.

Speaker 5 (01:11:26):
No Tom Martinez, welcome my friends to the only show
of it's kind. We're here to solve problems, answer questions,
take complaints. We're here to make your life just a
little bit better if we can help you.

Speaker 7 (01:11:36):
In any way.

Speaker 5 (01:11:36):
The numbers easy three zero three Martino. That number works
on and off to here. You can also call three
oh three seven one three eight two five five. We
got three lines open right now. We've had a full
house the entire show. Now's your time to call in
any car questions.

Speaker 7 (01:11:52):
It is car day.

Speaker 5 (01:11:53):
But of course you're dealing with a bad contractor a
bad attorney, a bad Dennis for that matter. We are
here to help. We get personally involved. We'll reach out
to your landlord. We'll send someone over to look at
that furnace. There's so many different things we do to
touch so many people every day. It's amazing. If you
need help, three zero three seven to one three eight

(01:12:16):
two five five. By the way, this hour brought to
you by Frank Durand, the real estate man. Oh my goodness,
one of my favorite people out there, one of the
best realtors I've ever met. In fact, I'll tell you this,
and this is as true as you can be. In fact,
I think you can even well. Most people don't have
a subscription to MLS, but MLS Colorado.

Speaker 7 (01:12:39):
Frank Durand sells more homes.

Speaker 5 (01:12:41):
Listen to this, more homes in one month for more
money than most realtors sell in an entire year in
the Denver metro area. If you want the best, and
you want the best working for you, whether buying or
selling a home, you got to call Frank. Go to
Frank Durandhomes dot com. That's Frank duran Holmes dot com.

(01:13:04):
Now let's see who's been waiting the longest. Three O
three seven one three A two five five is the number.
And we are going to go to Todd.

Speaker 7 (01:13:16):
Todd, what is going on with this radio, my.

Speaker 17 (01:13:18):
Friend, well about a month ago, it started going on
and off, on and off, you know, like the channels.
Is it a car radio, Yeah, it's a truck radio.

Speaker 7 (01:13:29):
And is it only like on AM or FM or
does it happen on everything?

Speaker 17 (01:13:35):
On everything? Yeah, even when I have the phone the
music on the phone, it'll connect and then it'll do
the auxiliary power and then you have to touch the
radio again to get it back to the radio station.

Speaker 7 (01:13:49):
Does the entire radio like blip out?

Speaker 5 (01:13:52):
In other words, if there's any kind of LCD display,
does it go away like it's rebooting or it just
drops the signal.

Speaker 17 (01:14:01):
It drops the signal and then it like reboots and
it'll say like auxiliary power or whatever, and it then
I had to hit that bandwidth and then it'll hit
it back to like K how or whatever.

Speaker 7 (01:14:18):
Yeah, And what kind of vehicle is it?

Speaker 17 (01:14:21):
Twenty eleven Chevy Silverado, Kevin.

Speaker 5 (01:14:24):
I'm gonna ask you, you're the one that's got the
best electrical guys around. To me, this sounds like either
electrical connection problem to the radio or something internally in
the radio.

Speaker 15 (01:14:35):
Yeah, the circuit board or something ma solder and there's
getting to do something you can replace them fairly and
expensive anymore. You know a car toys or even a
used one, so you could.

Speaker 5 (01:14:46):
Put in I'll tell you the biggest problem with that,
I hate Well, I guess if you have it professionally
done by car toys or someone, they make it look
pretty good when it's done.

Speaker 7 (01:14:57):
There's a place so called car dash parts dot Com.

Speaker 6 (01:15:03):
I'm looking at it right now.

Speaker 7 (01:15:04):
You know how much does he used to it?

Speaker 6 (01:15:05):
There's there's like twelve options, so you know, just does yours.

Speaker 7 (01:15:09):
Have like a CD player? Does it have a screen
which it look like you.

Speaker 6 (01:15:13):
Know, DVD? What does it have?

Speaker 17 (01:15:15):
Yeah, it has a DVD player. It's in the center,
and then it has push buttons on top and then
you can go to menu and your basic one on
a Silverado.

Speaker 15 (01:15:26):
Sure, Hey, rain's about one hundred to one hundred and
fifty bucks, and you know some pretty good salvage yards.

Speaker 7 (01:15:31):
And that'll just pop out and pop back in. You
don't have to do anything.

Speaker 15 (01:15:34):
That's what a lot of times it is cheaper than
trying to diagnose and get in and sh my god.

Speaker 5 (01:15:38):
Yeah, I mean you're talking one hundred bucks, yep. I mean,
so you can pick one up Todd for one hundred bucks.
Is that something? I know you guys don't install car
stereos or stuff like that. Guys, but popping that in
and out of a do you think Todd would be
able to do it?

Speaker 7 (01:15:52):
Is it a big deal? Do you need any specialty tools?

Speaker 14 (01:15:55):
No?

Speaker 7 (01:15:55):
No, it's pretty straightforward, pretty straightforward.

Speaker 5 (01:15:57):
Just pops out, pops in probably like one or two
connections in the back, you.

Speaker 6 (01:16:01):
Get the bezel out of the way. There's a couple
of Baltzer screws. Yeah.

Speaker 5 (01:16:05):
So if you hit that car dash parts that not
dash literally the dash sign dot com what it does.
You put in what you're looking for, and it'll search
all the salvage yards that it's connected to around the country.

Speaker 7 (01:16:20):
You might even find someone right here in Colorado that
has it. Jeff.

Speaker 6 (01:16:24):
Yeah, and then quite frankly, if he's nervous about doing
it themselves. I guarantee on something like that, there's going
to be a YouTube video for somebody giving you tutelage
on how to do it. You know what, I guarantee
it too.

Speaker 5 (01:16:34):
You just type in twenty eleven Silverado Radio Exchange in BAM,
there's going to be a video on exactly how to
do it, which is crazy these days. Todd, you got
any other questions, man, I think you really should car
dash parts for radios use parts when it comes to radios,
I got no problem with, you know, car toys. I

(01:16:54):
would say this something that would look normal when they're done,
that would fit in that whole in work. I don't
think you're going to have done for less than five
hundred bucks, Am I crazy?

Speaker 6 (01:17:05):
Pretty close?

Speaker 15 (01:17:06):
I bet?

Speaker 6 (01:17:06):
Yeah?

Speaker 5 (01:17:06):
I bet it's five hundred bucks. And then if you
want GPS and other stuff, it just goes up from there.
But if you want simply what you had now, it'll
be the exact same.

Speaker 7 (01:17:15):
But it works.

Speaker 5 (01:17:16):
I'd look at used who is used around here still?
Do we have salvage yards downtown? I know we had
a big one off at twenty five years ago, but
I don't think it's there.

Speaker 6 (01:17:26):
And it's not there Stadium, Yeah, that was it. I
know CenTra.

Speaker 7 (01:17:31):
Mitt Bellow's got a pulling pick or something like that.

Speaker 15 (01:17:35):
Yeah, LKQ is most of them are moving towards Bennett
and out that way.

Speaker 7 (01:17:39):
Yeah.

Speaker 5 (01:17:39):
These guys though, at car dash parts, they'll actually list
the condition it's in. Yeah, it's just so simple to
use honestly for anybody out there. Okay, let's see here,
Walter's got a question on idling, then Scott, you'll be
after that.

Speaker 7 (01:17:54):
Hey, Walter, what's going on?

Speaker 21 (01:17:56):
Yeah, I've got a nineteen ninety three sugar Letrodo four
point three and it has trouble idling?

Speaker 7 (01:18:04):
Is that carbureted? Guys?

Speaker 3 (01:18:06):
Or no?

Speaker 7 (01:18:06):
When was that? And I'm sorry Walter to interrupt you,
but when was the last carburetor?

Speaker 6 (01:18:10):
I mean like in the eighties. Yeah, probably ninety four
and that was it?

Speaker 7 (01:18:16):
Okay, so go ahead, guys. What do you think he's
Does it not idle all the time?

Speaker 6 (01:18:20):
Is it so rough?

Speaker 2 (01:18:21):
It ever?

Speaker 7 (01:18:21):
Stalls out where you just see it like what.

Speaker 21 (01:18:25):
I have to keep pressing on the gas to keep
the engine going.

Speaker 7 (01:18:29):
Oh that's not good, guys. I mean fuel pump and
a vacuum.

Speaker 17 (01:18:34):
Oh, a vacuum because I looked up him.

Speaker 27 (01:18:37):
I got a repair book or whatnot? Is uh the
idle air control?

Speaker 6 (01:18:45):
Yeah, the IYAK, So that can have a vacuum lake.

Speaker 15 (01:18:48):
Well, he uses vacuum to create a vacuum lake to
help help it idle. So the IYAK is a little plunger,
could be stuck, could be plunged too.

Speaker 7 (01:18:57):
Aren't they bad?

Speaker 6 (01:18:58):
Yeah?

Speaker 7 (01:18:59):
So why don't you have it checked out? Someone? Jerry
or I'm sorry, Walter?

Speaker 21 (01:19:04):
Oh, well, I'd like to know how much, uh, a
diagnosis is going to be.

Speaker 7 (01:19:09):
That's a good question.

Speaker 5 (01:19:10):
People ask that all the time, something like this that
comes in and they just turn it on and so
it happens every time, right, Walter?

Speaker 15 (01:19:17):
These days your average is about two pretty close for
a diagnosia.

Speaker 10 (01:19:23):
How much is it?

Speaker 7 (01:19:25):
Okay, that's about average?

Speaker 21 (01:19:28):
Well, if I got to bring it in and whatnot,
I'd like to know how much you charge me to
change the oil and the fielder and uh and a
freeze and assert grease SARTs?

Speaker 7 (01:19:42):
You mean you mean actually grease them, not change them?

Speaker 21 (01:19:46):
Well you got uh it's.

Speaker 27 (01:19:48):
Old enough, truck is probably anymore or whatnot? And you
gotta you gotta have a grease gun.

Speaker 7 (01:19:55):
Is there a ballpark there?

Speaker 6 (01:19:56):
Guys?

Speaker 7 (01:19:57):
Anybody want?

Speaker 15 (01:20:00):
So? I mean a basic oil change your sixty seventy
bucks for most vehicles and that should include the grease
and everything else and cool and flash and phil one
hundred twenty one hundred and fifty something that right?

Speaker 7 (01:20:12):
So I mean you're talking too fifty and there bucks.

Speaker 15 (01:20:14):
Plus a couple hundred for Diekes, it's probably about four
hundred plus the repair.

Speaker 7 (01:20:18):
And then if you needed that, uh, iac val, what
are those any idea?

Speaker 6 (01:20:22):
You know, another fifty to eighty five dollars.

Speaker 5 (01:20:24):
Like fifty eighty five bucks, So I mean you could
be four to five hundred bucks Walter, Okay, well, but
then you have But if you think about it, your
oil change is done, your cooling system's done, and then
you're more importantly the main problems done and your vehicle's
all greased up ready to go.

Speaker 21 (01:20:42):
Thank calling for appointment or yeah.

Speaker 7 (01:20:45):
Where are you located?

Speaker 4 (01:20:46):
Like?

Speaker 7 (01:20:46):
What area?

Speaker 21 (01:20:47):
Commerce City?

Speaker 7 (01:20:49):
That's not bad? I mean where what do you guys?

Speaker 6 (01:20:51):
Say?

Speaker 7 (01:20:54):
How far is Commerce City from you?

Speaker 10 (01:20:55):
Tom?

Speaker 5 (01:20:56):
I mean that's still the like forty minutes, thirty minutes
on west on the Yeah, what side of Commerce are
you right after?

Speaker 17 (01:21:02):
What is it?

Speaker 6 (01:21:02):
I two seventy back?

Speaker 7 (01:21:06):
Oh okay, so in the city right, Yeah, I don't
know who's closters I'm.

Speaker 15 (01:21:10):
Trying to figure out. Kevin, Yeah, Kevin, Yeah, we're Lake.
What you know, I'm Colfax and Wadsworth basically.

Speaker 7 (01:21:16):
Shared in auto tech man. He's done a lot of
work for me over the years, Walter. They're really good
and they're honest, honest, honest.

Speaker 21 (01:21:24):
For appointment that is yeah, Monday, and give.

Speaker 15 (01:21:26):
Your number out go ahead, Kevin three oh three four
five seven two four two and.

Speaker 5 (01:21:31):
I'll tell you what She'll give that to you again, Walter.
We appreciate your call. Three oh three four five five
seven two four to two. That sharedan auto tech, or
you can go to Shareton auto tech dot com three
oh three seven one three A two five five. Jerry's
got a question on extended warranties. A question on detailing.
I'm not sure what that means. I wonder if someone

(01:21:52):
screwed up his vehicle, how much does it cost? But
we actually know a detailer. We've got two lines open
after Walter drops off. That means it's time for you
to call three zero three seven one three talk.

Speaker 9 (01:22:10):
Go with a sure thing Denver's best roofer Excel roofing
dot com. You don't pay a cent until you're content.
Please time for an insurance checkup free, no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
seven one help you'll think you're his only customer when

(01:22:32):
you choose Frank durand the real estate man dot Com
to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two.

Speaker 5 (01:22:47):
Three oh three seven one three eight two five five
three zero three Martino. By the way, I want to
tell you guys about a company I love, One Clear
Choice Stores. You realize in our old house, every time
that garage door openers, you guys have been there.

Speaker 6 (01:23:02):
Do you remember the old chain driven ones?

Speaker 5 (01:23:04):
You might even have one, but our old master bathroom
or bedroom was right over the garage in Castle Rock
in a Red Hawk, and every time one of us
would come home or the kids wanted to get their
bikes out or toys out, man that door, you would
hear it go up and down like.

Speaker 7 (01:23:21):
A burglar alarm.

Speaker 5 (01:23:22):
So one Clear Choice Stores and the dogs start going
crazy because they can hear it from anywhere.

Speaker 7 (01:23:26):
One Clear Choice Stores. And I know this is nothing new,
but now everything's bell driven. They're so quiet.

Speaker 6 (01:23:31):
They came out.

Speaker 5 (01:23:32):
It was like two hundred and ninety nine bucks fully
installed for a liftmaster.

Speaker 7 (01:23:37):
Best thing I ever did when we moved to our
new house. I upgraded all of them because they were
the old chain ones out in freight Town.

Speaker 5 (01:23:43):
So I love these guys. One clear Choice doors dot Com.
Great selection. They have showrooms up and down the front range.
But just go check them out one clear Choice Doors
dot Com. Now we're gonna go. Is that Marco is
Marco bend Denelli on Yes?

Speaker 7 (01:24:00):
And Rocky's online too for his question Marco Bendinelli.

Speaker 5 (01:24:04):
First of all, I'm gonna yell at Marco for something. Hey, Marco,
you have no idea what.

Speaker 7 (01:24:09):
I'm gonna yell at you for, do you?

Speaker 15 (01:24:12):
Well?

Speaker 17 (01:24:13):
No, but I bet I'm gonna hear it.

Speaker 5 (01:24:15):
You are going to hear it. So you realize when
you drove my car. So we're driving up to visit
Susanna and I are driving up to Evergreen to visit
Marco and he has a flat tire on the way,
literally on I twenty five. We're on C four seventy.
He lives up by Evergreen. So he's like, I'm gonna
be a while, we've got this, and we were like, no, no, no,

(01:24:36):
don't worry about it. We'll come pick you up, get
your car towed, whatever. So boom, boom boom, he hops
in my car and we're off going to his house
up in Evergreen, and I want to show him how
fast my new Tesla is. It's fast, it's not and
it drives itself. And Marco's never had a car drive
him around. So he gets in it in autopilot and

(01:24:59):
he's driving or not driving, whatever you want to call it.
He's staring out the window and he hits the gas
to punch it because he wants to see how fast
it goes. All of a sudden, we're doing like one
hundred and twenty. The car is so pissed because when
you're an auto drive you're not allowed to go over
eighty five. And it gave me a warning. I got

(01:25:20):
three strikes. If you get three strikes, it pulls away
auto drive for thirty days.

Speaker 6 (01:25:26):
Back then he got me my third strike.

Speaker 26 (01:25:30):
Well you know what we do to get the first two?

Speaker 7 (01:25:34):
Well, okay, am I corrected. He might have got the
second one too, he might have marked. But man, we
have Yeah, we had such a fun time that day.

Speaker 2 (01:25:46):
We did.

Speaker 5 (01:25:46):
We had a great time with you. It was nice
meeting your girlfriend and we just had a really good time.
But Marco, we got a great question in so I
don't did you send him a picture of that thing.

Speaker 7 (01:25:57):
I know Kelly emails him, so I'll just describe.

Speaker 5 (01:26:00):
But this is this guy, and I'm going to bring
him up in case if I'm getting this story a
little wrong.

Speaker 7 (01:26:06):
What is he onto?

Speaker 3 (01:26:08):
So?

Speaker 5 (01:26:08):
So Rocky called in and he sells a product from
a company to sporting goods stores. And it's a cool
little product if you're a fisherman. It basically cuts your
line and takes care of it so it doesn't go
into the stream or the pond or wherever you're fishing.
So and he still sells it, and he sells it
to multiple different places around Colorado, maybe even outside of Colorado.

(01:26:33):
That company sold to another company, Marco, and the new
company is still producing that product and he's still selling it.
But when the new company either bought the inventory or
took over the old company, I don't even know how
that transition went. There was one product the new company
does not want to sell anymore. And basically it's a

(01:26:55):
portable seat that you could put onto a poll, you
could put it onto the end of the umbrella, and
you can.

Speaker 7 (01:27:02):
Basically lean back on this seat. Now, his question is pure.

Speaker 18 (01:27:07):
QUI file you're fishing fishing?

Speaker 7 (01:27:10):
Yes, So picture yeah, picture this picture. You got like
a rowboat and it's got like a little a slot
to where you can put the oars in. You could
put like a little piece of a metal pole there
and attach attach this to it. Or if you're golfing,
you could put it on the end of the umbrella
and then lean back on the umbrella. It's a portable seat.

(01:27:32):
In fact, Rocky, why don't you describe it. You'll do
a better way of it than me.

Speaker 10 (01:27:37):
Sure. Actually for fishing, it's mostly for waightfishing. So a
lot of guys get in the river have a waiting
staff to help stabilize them when they're out there. And
this is maze see. And you can clamp it onto
the quirk crib and so you can be out the
stream and kind of lean back, sit down and take
some weight off of your legs for a bit. And
you can use it for hiking, golfing, whatever.

Speaker 6 (01:27:58):
It's basically like a sit down.

Speaker 7 (01:28:00):
It's like a seat you kind of stand and lean
back in that.

Speaker 5 (01:28:03):
Can attach to virtually anything that's probably less circumference in
like what a water bottle.

Speaker 10 (01:28:10):
Yes, exactly. And so I had to get all the
inventory of the item that I did want from the
company that was selling. They sold the company to an
offshore company, but I was buying all the US inventory.
But to get all of that, they kind of had
me take these And they've been sitting in my warehouse
for like three years because I'm a little concerned about
the safety.

Speaker 7 (01:28:30):
Because they look they looked sketchy.

Speaker 10 (01:28:32):
It does, but you know, I mean, I didn't pay
for them, but they've got a value of about fifty
thousand dollars and I hate just throwing them away, but
I'm concerned about selling them. So how is that like somebody?

Speaker 6 (01:28:44):
So we get it.

Speaker 5 (01:28:45):
So, Marco, back in the day I sold snack cakes.
I bought them from a huge national bakery called the
Flowers Bakery. If someone got food poisoning, I was basically
an in between. I wasn't going to get sued. They'd
go to the bakery. I just delivered the damn cakes.
So but in his case, they gave them this product.
They no longer do this product. It's a new company.

(01:29:06):
If he sold them and someone got really injured using this,
like fell into the water and got eaten by an
alligator or something, where does that leave this guy? Or
because he didn't manufacture it or produce it. He's off
the hook.

Speaker 28 (01:29:22):
Well, you know, now you're taking me back to my
uc CE Gays uniform commercial code from way back in
the in the eighteen hundreds when I went the laws anyway,
So you know from what I recall, I mean, obviously
this isn't you know something that we that we practice

(01:29:45):
every day. But from what I recall, if you are a.

Speaker 18 (01:29:50):
Merchant in the chain, you can be held responsible. Yeah,
Like for example, you know you buy a Honda mower
from home depot and it cuts your alligator in the half,
and but that was your prize alligator. Yes, you cannot

(01:30:11):
not only can you name.

Speaker 29 (01:30:15):
The manufacturer of the lawnmower, but you could also name
home Depot.

Speaker 6 (01:30:19):
So this guy he got this product for free.

Speaker 7 (01:30:23):
I think the chances of someone getting how many pieces
are we talking about rocky fifteen hundred, that's a lot, man,
Someone could get hurt.

Speaker 5 (01:30:32):
What would your if he walked into your law office, Marco,
what would your seriously? And he was asking this question,
I know you would do research and do all that
because there's probably some state laws there too, but what
what is your gut feeling?

Speaker 10 (01:30:48):
You know what I would do?

Speaker 28 (01:30:49):
Is you know, it would be a numbers analysis. In
other words, you know, how much profit can I make
off this product?

Speaker 29 (01:31:00):
And number two, you know, what's ten million dollars worth
of general liability?

Speaker 19 (01:31:05):
Insur it's going to cost me.

Speaker 10 (01:31:07):
Well exactly, and Martin is more than the actual liability.
I don't want somebody to get hurt, and I'm a
little concerned about it, and I kind of think I
need to dispose of him. I'm just kind of a
guy that recycles everything I got ohold them away, but
he doesn't do plastic. I hate just throwing them away
with that Maybe what I need to do.

Speaker 7 (01:31:25):
Hey, Marco, you know what if he get him away,
would that change anything?

Speaker 28 (01:31:31):
I'm not sure, but tell him to send me a
half a dozen. I'll sign a waiver.

Speaker 10 (01:31:35):
Yeah, well that's why I actually thought about that. If
somebody wanted to buy for do any flea markets or
something to sign a waiver. But I'm still not convinced
that wouldn't have somebody come.

Speaker 13 (01:31:45):
Back to me.

Speaker 28 (01:31:47):
Well yeah, you know what though, really, really what people.

Speaker 29 (01:31:50):
Need to do and they don't understand how how inexpensive
insured is, you know, I mean, you get it.

Speaker 28 (01:32:00):
It's pennies and and you know, so I tell people
all the time, you know, you need to.

Speaker 18 (01:32:06):
Be buying lots of insurance.

Speaker 6 (01:32:08):
Yeah, no doubt, you know.

Speaker 18 (01:32:11):
I mean, you know, three four thousand dollars a year,
you can buy a lot of coverage.

Speaker 7 (01:32:15):
Yeah, you can, most people.

Speaker 26 (01:32:18):
So that's what I remember.

Speaker 28 (01:32:19):
But I'm interested in the product.

Speaker 7 (01:32:21):
Hey, Rocky, let's do this.

Speaker 5 (01:32:23):
I really would like Rocky if he would be so
gracious to drop some of those off here at this station.

Speaker 6 (01:32:32):
Tell them we'll have.

Speaker 7 (01:32:32):
Them up too.

Speaker 5 (01:32:33):
Man, we'll have them up to talk to him and
you know whatever. But drops album of them off.

Speaker 7 (01:32:38):
Go ahead, I'll buy.

Speaker 28 (01:32:40):
Him a beer and I'll give him free legal advice.

Speaker 18 (01:32:43):
It'll cost him a half a dozen chirs.

Speaker 6 (01:32:45):
Yeah, I think that'd be great.

Speaker 5 (01:32:47):
In fact, you could probably even come up with a
waiver that would hold up for him that he could
give him away for you.

Speaker 25 (01:32:53):
Know what I mean, you know, probably and you know,
and something like that.

Speaker 29 (01:32:58):
You know, I mean, if someone got injured, they would
have to prove to a jury that not you know,
that they didn't assume the risk. I mean, it seems
like a product where.

Speaker 23 (01:33:11):
You know, if you're going to use it.

Speaker 26 (01:33:13):
You understand it's.

Speaker 10 (01:33:15):
Not you know, uh four metal.

Speaker 6 (01:33:18):
You know, it's not a couch the ground, yeah right,
right right.

Speaker 18 (01:33:22):
So you know there's also you know, the assumption of
the risk defense.

Speaker 28 (01:33:26):
Yeah yeah, and uh so, but I would I wouldn't be.

Speaker 23 (01:33:31):
Too worried about it. I just buy a lot of insurance,
all right.

Speaker 26 (01:33:34):
Yeah.

Speaker 5 (01:33:34):
I mean he said he's got fifty thousand in inventory
and it's all profit because they gave it to him
for free because they don't want to deal with it anymore.

Speaker 6 (01:33:42):
Literally, that's that's a.

Speaker 7 (01:33:44):
Lot of money. That's a good little chunk of.

Speaker 23 (01:33:46):
Cash, right right, So it'd be worth it just buying,
you know, increasing your liability covers for a couple of years.

Speaker 5 (01:33:54):
I love it so and really just thinking about different things.
I didn't realize you could see almost anybody in the chain.
That is kind of remarkable. So any but everywhere from
the manufacturer all the way to the retailer, and if
there's a wholesaler involved, I assume they'd be part of that.

Speaker 28 (01:34:13):
That's that's innocent.

Speaker 26 (01:34:15):
This is this is eighteen ninety nine long.

Speaker 28 (01:34:18):
Okay.

Speaker 7 (01:34:19):
It was on a wagon wheel made for Wells Fargo.

Speaker 29 (01:34:23):
Yeah you know, yeah, you know, when people were suing
people over the black.

Speaker 7 (01:34:27):
I used to call them the black and white days.
When I was little.

Speaker 5 (01:34:30):
I was convinced everything was in black and white because
the old TV shows.

Speaker 6 (01:34:34):
Were in black and white, right right, you know?

Speaker 28 (01:34:37):
But but you know, it's the uniform commercial code.

Speaker 20 (01:34:40):
You know from what I remember.

Speaker 28 (01:34:42):
Anybody in the.

Speaker 18 (01:34:43):
Chain, a merchant in the chain is the phrase that
I recalled.

Speaker 6 (01:34:48):
All right.

Speaker 5 (01:34:48):
Marco Bendinelli I appreciated as always. He's one of our
expert attorneys. His phone number is so easy it could
be a car accident, product liability. He's had multiple, multiple
million dollar judgments that have in fact, he had I
believe three in the shortest amount of time of any
other attorney in Colorado at one point. So slip and

(01:35:12):
falls in a grocery store, car accidents, you name it,
and his phone number is ridiculous. One eight hundred attorney.
How would you guys like that, like one eight hundred
car repair, one eight hundred attorney. Marco Bendinelli. I appreciate
it as always. Hopefully we see in studio soon one
eight hundred attorney.

Speaker 9 (01:35:35):
Go with a short thing Denver's best roofer excel roofing
dot com. You don't pay a cent until you're content.
Time for an insurance check up free no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three O three seven
to seven to one help. You'll think you're his only

(01:35:56):
customer when you choose Frank durand the Real estate Man
dot Com. List your home with Remax Alliance three oh
three nine two zero sixteen twenty two.

Speaker 5 (01:36:12):
Trying three oh three seven one three eight two five
five one line open. We'd love to hear from you.
Three oh three seven one three A two five five.
By the way, I want to tell you about Genesis
Total Exteriors.

Speaker 7 (01:36:23):
Mark is the man.

Speaker 5 (01:36:25):
He painted the exterior of our house his guys, probably
four or five years ago. It still looks brand new.
He does such an absolutely great job. They pay so
much attention to detail. But they also do stucco, and
they do siding, and they do doors, and they do windows.
Genesis Total Exteriors dot Com.

Speaker 7 (01:36:46):
You're gonna love him. I promise you check him out.
That's their website.

Speaker 5 (01:36:49):
Now we're gonna go to Scott, he's got a question,
and then Jerry Mike. You'll be right after that. Scott,
what is your question on detailing. We've all been trying to.

Speaker 6 (01:36:59):
Guess what it is is.

Speaker 13 (01:37:01):
Right right?

Speaker 26 (01:37:02):
My question on detailing is where do I go to
have my car detailed because it's kind of rusted and
I need some bodywork and paint it well.

Speaker 6 (01:37:13):
You know, I mean Scott.

Speaker 5 (01:37:16):
First of all, I suggest you do the bodywork and
everything else before you get it detailed.

Speaker 6 (01:37:23):
Yeah. Body shop will probably detail it when they're done.

Speaker 5 (01:37:26):
Yeah, they will detail when they're done. Are you just
looking for a good body shop to get it all
fixed up?

Speaker 26 (01:37:31):
Yeah, I'm the book good body shop. I ain't shop
to get it all fixed up because it is an old,
you know, truck.

Speaker 7 (01:37:37):
But you wanted to. You want to get it looking good.

Speaker 6 (01:37:40):
Right, Hey, guys, let me ask you.

Speaker 7 (01:37:42):
This the only body shop that I've had good luck with.

Speaker 6 (01:37:46):
He just sold.

Speaker 5 (01:37:47):
I don't know if it's still good or not. But
it's weigh in cast Rock and it's called Michael's Body Shop.
But Michael owned it, and I knew Michael and I
used them, but then when he sold, you know, I
don't know who I'm dealing with down there. I assume
some of the same employees. I'll check it out one
of these days. But who do you guys suggest for him?
And remember we're talking to nineteen ninety seven truck. I'm

(01:38:07):
sure he doesn't want to dump. How much are you
thinking it's going to cost, Scott, I'm trying to pick
your brain.

Speaker 26 (01:38:14):
Well, I don't know. I know the truck is worth
a tough element. They don't put anything in it worth
a thousand dollars, you know, but it's a good truck.
And uh, I was just like to know how much
of a cost and to see if I can afford it.

Speaker 6 (01:38:28):
Well, I'll tell you that.

Speaker 8 (01:38:29):
I think that's the biggest thing is people are surprised
when they learn it's like eight ten thousand dollars.

Speaker 6 (01:38:34):
Point just lift up the radio cap andert a new truck.

Speaker 5 (01:38:37):
Yeah, it's I don't think I wouldn't spend two hundred
bucks to detail it if you didn't have the rust,
honest to god, man, not no no, no, no, no
no no. Unless if this was like your great Grandpappy's
truck or something crazy like that, some kind of value.
It's not worth putting anything in Michael's autobody. I don't
know how much rust is on there. How do they

(01:38:59):
fix rusk out, how do you fix it anymore? Most
body shops they are the parts hangers that are just
changing panels. They don't have to pull the door off
and sell you a new door exactly, or pull a
trunk off or whatever it is.

Speaker 6 (01:39:13):
Yes, go ahead, well.

Speaker 8 (01:39:18):
Yeah, and the problem with patching it is is first
time a shopping cart hits that, it's going to shatter.

Speaker 7 (01:39:23):
Well maybe so, but actually he's got a point.

Speaker 5 (01:39:25):
We all kind of joke about bondo, but for the
life of me, this is probably why bondo was invented.

Speaker 7 (01:39:31):
So you don't have to drop seven eight thousand.

Speaker 5 (01:39:34):
I mean, are there shops anywhere around anymore that will
simply bondo what needs to be bondoed and give it
a cheap paint job.

Speaker 6 (01:39:41):
Take a phone tree search, but I'm sure you'll find somebody.

Speaker 7 (01:39:43):
Or what's the one they used to go beep beep
double a m c O.

Speaker 6 (01:39:47):
No, that's the damn transmission, A little makeup paint.

Speaker 8 (01:39:54):
But then you got to realize, like, so there is
a single stage paint, right, yeah, yeah, and that's what
you're going to get for cheap of course, and there's
no prep and.

Speaker 7 (01:40:02):
It's still not cheap though, it's probably not cheap, and Scott.

Speaker 8 (01:40:04):
Is two three grand, and you're gonna get the vehicle
back and you'll be like, this doesn't look nice.

Speaker 7 (01:40:09):
If it's truly worth one thousand bucks, drive it to
literally the wheels fall off, and go buy a different vehicle.

Speaker 6 (01:40:15):
Bro Oh, okay, unless if it's sentimental, then that's a
different thing.

Speaker 7 (01:40:22):
Then you know, a cheap bondo page out two three grand? Okay,
all right, brother, okay, thank you, Matt.

Speaker 6 (01:40:32):
You got it.

Speaker 5 (01:40:32):
Three oh three seven one three eight two five five. Boy,
when none of us knew what that question was going
to be. Now we all guessed what this one was
gonna be. We're gonna find out right now, real quick.
We might not answer it till after the break, But Mike,
what is your question on oil?

Speaker 6 (01:40:50):
Mike? Mike, you might have got distracted. Mark, It sounds
like it. See if you can get Mike back up,
we'll take a quick break.

Speaker 2 (01:40:59):
Mike.

Speaker 5 (01:40:59):
If you're there, you'll be next. Jerry, you're after that
one line open three oh three seven one three eight
two five five.

Speaker 7 (01:41:13):
Go with a sure thing.

Speaker 9 (01:41:14):
Denver's best roofer Excel roofing dot com. You don't pay
a cent until you're content. Time for an insurance check
up free no obligation comparison call Compass Insurance paying too
much your coverage at dozens of insurance companies find out
now three oh three seven seven to one help. You'll
think you're his only customer when you choose Frank durand

(01:41:36):
the real estate man dot com to list your home
with Remax Alliance three oh three nine two zero sixteen
twenty two.

Speaker 5 (01:42:00):
All right, three three seven one three eight two five
five three oh three Martino, you've been ripped off and
taking advantage.

Speaker 7 (01:42:07):
Of Okay, we left off with who did we leave
off with?

Speaker 6 (01:42:13):
People? Mike, Well, he couldn't pick up or he wasn't there, Mike?
Are you there?

Speaker 23 (01:42:19):
Yes?

Speaker 26 (01:42:19):
So what is going on?

Speaker 7 (01:42:20):
What's your question on oil?

Speaker 23 (01:42:22):
Yes, Kevin, would you recommend using bar and chain oil
in a three oh seven Chevy engine. It's the only
thirty weight oil that Walmart still sells.

Speaker 7 (01:42:35):
It's not a bad question.

Speaker 6 (01:42:37):
Go ahead, Kevin. I don't know if I'd use thirty
weight oil on anything.

Speaker 23 (01:42:40):
Anymore, though I only use I'm looking at what outlet
in Lakewood? Could I still buy a quart of thirty
weight HD oil? Just straight thirty weight I'd have to
look around.

Speaker 6 (01:42:52):
I don't know.

Speaker 7 (01:42:53):
Hey, Mike, have you ever heard of Amazon?

Speaker 23 (01:42:56):
I don't use Amazon for anything.

Speaker 7 (01:42:59):
I bet they would.

Speaker 5 (01:43:00):
I bet you could find it on Amazon, or I
bet Walmart Walmart Plus app. But maybe I'm stretching things here. Guys,
anybody you guys like you know, I would check.

Speaker 6 (01:43:13):
You know, with nap another places, Mike, hold on, hold on.

Speaker 7 (01:43:16):
I'm going to force these guys to find a place
for you.

Speaker 5 (01:43:18):
I'm gonna put you on hold. Mike calls in all
the time. I know we had another listener. Go out
and help them.

Speaker 7 (01:43:24):
Let's find out where did he say where he lives? Lakewood?

Speaker 6 (01:43:29):
What area?

Speaker 7 (01:43:30):
What area? Lakewood?

Speaker 6 (01:43:31):
I just found it on Amazon or on the models
on site?

Speaker 7 (01:43:34):
Mike, are you in Lakewood?

Speaker 14 (01:43:36):
No?

Speaker 7 (01:43:36):
I'm in West Denver, West Denver, Okay. Everybody holds tight.

Speaker 5 (01:43:39):
Three oh three seven one three eight two five five
another hour to go right here on the troubleshooter shield.
Don't forget help a troubleshooter dot com. Three oh three, Martino, Jerry, Rachel,
Mike James, hold tight, go with a.

Speaker 9 (01:44:04):
Sure thing Denver's best roofer Excel Roofing dot com. You
don't pay a cent until you're content. Please run time
for an insurance check up free, no obligation. Comparison call
Compass Insurance paying too much your coverage at dozens of
insurance companies find out now three oh three seven seven
one help. You'll think you're his only customer when you

(01:44:25):
choose Frank durand the real estate Man dot com to
list your home with Remax Alliance three oh three nine
two zero sixteen twenty two.

Speaker 12 (01:44:38):
Ripped.

Speaker 1 (01:44:40):
You need advice so you don't have come run anxious
as fast as we can, show Shooter's gonna help.

Speaker 10 (01:44:51):
Come.

Speaker 6 (01:44:53):
Six is the Troubleshooter Show.

Speaker 5 (01:44:56):
No Tom Martinez, Welcome my friends to the only show
of it's kind. We're at to solve problems, answer questions,
take complaints. You got any issue at all, bad contractor
bad anything. If you can't get through today, please you
gotta email us at help HLP at troubleshooter dot com. Please,
I implore you tell your friends, tell your neighbors, tell
your kids, tell your teachers, tell your professors, tell your doctors,

(01:45:19):
Tell anybody you know if they need help. This is
the place doesn't cost anything. We've recouped over three hundred
million dollars in cash, merchandise exchanges, refunds directly due to
this show forty five years in strong. Please help HLP
at troubleshooter dot com or three to zho three Martino

(01:45:41):
that works nationwide, three zero three Martino.

Speaker 7 (01:45:45):
Now, I do want to tell you about water Pros.
Paul's a man.

Speaker 5 (01:45:49):
He put together a package forty six hundred bucks. You
get a whole house water system, gets rid of chlorine,
softens the water, gets rid of forever chemicals, and at
your Maine tap, the kitchen tap.

Speaker 7 (01:46:01):
You get a point of use.

Speaker 5 (01:46:03):
This is a ten thousand dollars setup he's doing for
forty six hundred bucks.

Speaker 6 (01:46:08):
You gotta give these guys a call.

Speaker 5 (01:46:10):
I love Paul Suzanna and I bought his system two
or three years ago. Never one problem with it. It
works perfect, very low maintenance. You're gonna love Waterpros. Go
to waterpros dot net. That's waterpros dot net for that deal.
You got to mention the show.

Speaker 7 (01:46:26):
Now let's do this.

Speaker 5 (01:46:28):
Let's move back to Mike real quick. Mike called up.
He wants to know where to buy straight thirty waight oil. Guys,
why isn't it even made anymore. I mean for the
no it is, it is made, but what would it
be used in most cars?

Speaker 15 (01:46:40):
Call for like a five thirty is zero thirty if
you want a multi viscosity oil where this straight thirty
is a single way.

Speaker 7 (01:46:46):
So educate me. A zero thirty is what compared to
a ten thirty?

Speaker 15 (01:46:51):
Different parameters in it. As it gets warm or hot,
it'll have different yea. And then straight thirty is not
a zero thirty.

Speaker 6 (01:46:57):
It's just a thirty straight thirty all the time.

Speaker 5 (01:47:00):
So back in the day, everything seemed to be ten
to forty, right, but now it's what what's the average?

Speaker 6 (01:47:06):
Zero twenty twenty?

Speaker 7 (01:47:07):
Zero twenty?

Speaker 5 (01:47:08):
And he's looking for a straight thirty for an old vehicle.
Where can Mike buy it? NAPA, NAPA Auto Parts. Mike,
I have two cases in stock.

Speaker 6 (01:47:17):
They have it in stock in your area. Do you
know where that is?

Speaker 7 (01:47:20):
Yep, Mike, do you know where that is? NAPA Auto Parts.
They have it in stock.

Speaker 23 (01:47:27):
So if I use anything lighter than straight thirtyweight in
this engine, they'll use more.

Speaker 5 (01:47:32):
Yeah, no, it works, yeah, but you could buy it
right now at NAPA. There's a NAPA right near.

Speaker 6 (01:47:37):
You with detergent and non detergent both ways?

Speaker 7 (01:47:39):
Which way would you get it with her?

Speaker 10 (01:47:41):
With that nine?

Speaker 5 (01:47:43):
So, Mike, does that help you out? I hope yes,
Thank you, sir. I appreciate your call as always. Jerry,
what is your question on extended warranties?

Speaker 19 (01:47:53):
Oh kay, I've got a twenty twenty buy and it's
out of warranty now, and I'm just looking for a
good warranty company to use because of the cost of repairs.
And also if you advise me if I should even
get a warranty.

Speaker 5 (01:48:06):
Well, I'm gonna let everybody chime in on this one.
I'm going to tell you right now, I've never bought one,
and I take calls all the time where they simply
don't do anything. They simply don't. In your case, it
could be a little different. Most of the big problems.
You buy a used car, you buy the warranty from
the dealer, or you buy it even after market, and

(01:48:27):
they deny everything based on pre existing conditions. But you've
owned the car forever, so it's a little different. I
actually heard a warranty you guys advertised on my way
to work listening to serious ExM and I've never heard
of it. And then I started thinking. In the past year,
there must have been ten of these that nationally advertise
that have popped up.

Speaker 6 (01:48:47):
They're everywhere.

Speaker 8 (01:48:47):
Hey, Mark, can I tell you something please. I've been
trying to get in touch with you about your car's
extended warranty.

Speaker 6 (01:48:53):
Yeah, exactly, that's exactly right.

Speaker 5 (01:48:55):
They get all the they get all the information from
the damn DMV too, and the manufacturers when it goes
out and they try to sell it to you.

Speaker 8 (01:49:03):
So I've had the best luck with Carshield, and even
there I started to get pretty restrictive.

Speaker 6 (01:49:09):
These days.

Speaker 8 (01:49:10):
You're better off if you take that money you would
spend monthly with them, put it into a high yield
save his account.

Speaker 5 (01:49:17):
And the worst ones out there are these ones where
you don't buy the whole warranty, you pay like thirty
bucks a month.

Speaker 6 (01:49:23):
Well, and that's what he's talking about with this car shield.
I have to completely disagree with him on Carshield. I
cannot stand.

Speaker 7 (01:49:28):
We get a lot of complaints on him, but we
get a complete You know, people don't upgging about things.

Speaker 6 (01:49:34):
Next year for six months they were pretty decent, and
Kevin said the same thing for a while. He's flowing
with them, but they always want to send me you stuff,
which if they.

Speaker 7 (01:49:43):
Switched it up.

Speaker 6 (01:49:43):
It seems like the past year they've.

Speaker 7 (01:49:45):
Okay, Kevin, there's two Kevin dropped the ball.

Speaker 6 (01:49:48):
Yeah, same thing.

Speaker 15 (01:49:48):
They're fifty to fifty. Sometimes they really pan out. But
you can't buy a decent warranty outside of a dealership.

Speaker 5 (01:49:54):
Let me ask you, guys said twenty twenty Buick conclave.
Are you going to keep this thing for a long time?

Speaker 7 (01:49:59):
Jerry?

Speaker 19 (01:50:00):
If anyone's keeping it? Yes, it's been a good car.

Speaker 5 (01:50:03):
And how many miles are on it now? And you
bought it new and he bought it new, and you've
maintained it. You've done everything the book says to do,
the oil changes whatever.

Speaker 19 (01:50:15):
Yes, even sooner I do five thousand, no matter what.

Speaker 6 (01:50:19):
Do you have a good relationship with a mechanic.

Speaker 19 (01:50:22):
Yeah, Patrick had big. Oh he's pretty good.

Speaker 5 (01:50:25):
So guys just thinking of the Buick and taking him
for his word that he's taken good care. I mean,
what can he expect between now and one hundred thousand miles?

Speaker 7 (01:50:34):
Anything?

Speaker 6 (01:50:36):
Not really? I mean it's it's pretty solid up to
one hundred thousand. Maybe breaks, Oh yeah, that's something that's
not going to get covered by warranty anyway.

Speaker 7 (01:50:44):
That's true. It's not so transmission engines should be.

Speaker 6 (01:50:47):
Okay, how did you get the crank case service system service?

Speaker 7 (01:50:51):
And then have you done the transmission service?

Speaker 6 (01:50:55):
Well, I would say you're overdue. I mean your owner's man.
You will probably says somewhere around get eighty thousand miles,
but I recommend you do that every three years with
thirty six and that is money in the bank right there.

Speaker 19 (01:51:07):
Okay, transmission and okay, transmission service.

Speaker 7 (01:51:11):
And then what did you say?

Speaker 6 (01:51:12):
Tome PCV system? Everybody forgets they exist?

Speaker 21 (01:51:15):
What is it?

Speaker 6 (01:51:16):
It's supposed to keep the air flowing through the crank case?

Speaker 10 (01:51:18):
Got it?

Speaker 8 (01:51:19):
When they claws that little plastic valve in the sucking
oiel into the intake manifold.

Speaker 6 (01:51:24):
That's basic and that that hurts the end?

Speaker 5 (01:51:26):
How about guys to tune up? Does that book? Have
you done a tune up? Just spark plugs on a
Jerrea or no?

Speaker 19 (01:51:32):
Nothing?

Speaker 5 (01:51:33):
What is that nowadays? Like a on a twenty twenty buoke?
When when do you think the manual says to get
new plugs?

Speaker 6 (01:51:39):
Probably seventy eight thousand.

Speaker 5 (01:51:41):
Okay, if you're going to I love everything these guys
are saying, and I agree with them. I wouldn't buy one.
I simply wouldn't buy one. Man, and just have a
good mechanic. You have a good relationship with that person,
and I don't think you're going to have any issue
for a while long as you're on top of that maintenance.

Speaker 19 (01:51:59):
Right, I'll go with that and probably not buy one,
because yeah, I looked on the internet and I signed
in and boy, I've got a hundred calls already.

Speaker 7 (01:52:06):
There's yeah, don't do it. Don't do it, man, just
don't do it.

Speaker 6 (01:52:10):
If you look at it.

Speaker 8 (01:52:10):
If Carshial wants one hundred and fifty a months for
the warranty, you put that away for the year yourself.
You had eighteen hundred sitting in a high yield savings
account these days are paying between.

Speaker 6 (01:52:20):
Four and five.

Speaker 7 (01:52:21):
You got twenty one hundred bucks.

Speaker 6 (01:52:22):
Making money on that money. Yeah, it doesn't make it.
And that's one year.

Speaker 7 (01:52:26):
You have that warranty for three years.

Speaker 5 (01:52:27):
That's four or five thousand dollars you've begged and there's
nothing that is going to break in that. Most likely
that's going to be five thousand in the next hundred
thousand miles. Just since you take care of it and
you know the history of it.

Speaker 7 (01:52:41):
I wouldn't. I just wouldn't mess with it.

Speaker 5 (01:52:42):
I do appreciate the call, though, Jerry three oh three
seven one three eight two five five, who's been waiting
the longest?

Speaker 7 (01:52:51):
Rachel?

Speaker 5 (01:52:51):
And then James and Jay we got one line open
three oh three Martino, Rachel, what is going on with
this apartment?

Speaker 23 (01:53:00):
Oh?

Speaker 6 (01:53:00):
Too much?

Speaker 14 (01:53:02):
So I moved here to August twenty sixth, and there's
just been bugs.

Speaker 5 (01:53:10):
Give me the two worst Give me the two worst things?
Is it the infestation and what.

Speaker 16 (01:53:18):
And the not follow through with the management? So so
management put notices on my door that pest control would
be here to spray up my house, and they asked
you to clean out your whole kitchen and move everything
to shows and this and that, and.

Speaker 7 (01:53:35):
Then they don't show ever come to my house.

Speaker 6 (01:53:37):
That would yeah, and that would It's like, how.

Speaker 14 (01:53:39):
Are you getting rid of the infestation?

Speaker 16 (01:53:41):
And then they just called me today and told me
that if I keep complaining, they're going to give me
one thousand dollars to move out during the South during
the holidays and basically let me break my lease.

Speaker 14 (01:53:53):
And that's not really what I wanted.

Speaker 21 (01:53:55):
To do well.

Speaker 7 (01:53:56):
Okay, and I hear Rachel, I hear you. I'm going
to tell you some truth.

Speaker 5 (01:53:59):
So forcing a landlord to actually fix something is almost impossible.

Speaker 6 (01:54:06):
Should they of course they should.

Speaker 5 (01:54:07):
There's nobody should be living out there with bugs everywhere
in their house or for example, no hot water, or
lots of different things there shouldn't be. But forcing them
to do it sometimes simply doesn't happen. Imagine if they
didn't have the money. Now I'm not saying it's legal
for them to be a slumlord. I'm saying forcing them
to do it is very hard. Just maybe they don't
have money. I have no idea, but it really doesn't matter.

(01:54:29):
So really, evicting yourself is what they're talking about as
self eviction basically, and they're offering you one thousand.

Speaker 7 (01:54:37):
Dollars to move. You might think about that. I mean
you really might.

Speaker 5 (01:54:42):
If they're not going to get rid of the bugs,
and this has been going on for a long time,
you might be better off moving from this place.

Speaker 7 (01:54:49):
I am not going to tell you.

Speaker 5 (01:54:50):
I don't mind having one of our deputies by any
means call up, but I don't want to give you
the impression there's some magic button that we can push
to make.

Speaker 7 (01:55:00):
Sure all of a sudden your bug problem is gone.

Speaker 5 (01:55:03):
And if your neighbors, if you're in an apartment and
your neighbors are filthy people and they have bed bugs
and they have roaches, even if they get rid of
them in your place, they could easily come back if
the other places aren't taken care of.

Speaker 16 (01:55:17):
Well, I understand that it's just that they're saying pest
control of coming, and if they don't come, then there's
nothing getting taken care of one way or another.

Speaker 7 (01:55:25):
Let's have deputy.

Speaker 5 (01:55:26):
I want to I'm going to have one of our
deputies reach out for you. Hold on a second. I
want to try to help you out.

Speaker 7 (01:55:32):
Do you want that?

Speaker 5 (01:55:33):
A lot of times, if we call up, we're not
going to call up screaming at him and yelling at him.
We're going to call up and say, hey, listen, this
person's really having trouble. She's cleaned her kitchen out and
then the company never shows up. What can we do
to get this done? Would you like that kind of help?

Speaker 16 (01:55:49):
Well, they told me if I keep her harassing.

Speaker 5 (01:55:51):
That's why, Rachel, That's why I'm asking you, Rachel, That's
why I'm asking you because we are definitely we tend
to get good results, but I don't know where they're
at with you.

Speaker 14 (01:56:04):
Well, today they told me that I can move out.

Speaker 16 (01:56:06):
They would be willing to give me one thousand dollars
to move out during the holidays. They're like, we can
give you until January to decide.

Speaker 5 (01:56:14):
But that it sounds like they're but Rachel, they're giving
you all kinds of options. And let me say this
real quick. The other thing is, if they're willing to
let you out of the lease, and they're willing to
do it on your timeframe, why not.

Speaker 7 (01:56:27):
Wait till after the holidays. How much do you pay
a month for this? About fifteen hundred fifteen.

Speaker 5 (01:56:34):
Hundred, so you're not on Section eight. You pay it
all out of pocket, right, yeah, yeah you you okay?
So really you have full control over this situation. With
the exception you're not going to make them get the
exterminators there. But they're giving you a great option if
you want to take it. They can't simply kick you out.
If we have Deputy bo or Deputy Dollar or someone

(01:56:56):
call up there and try to get this bug problem handled,
really try to focus on it with them to get
you happy, and they say, oh no, no, we're gonna
go ahead and kick her out.

Speaker 10 (01:57:06):
Now.

Speaker 5 (01:57:06):
They can't do that unless if you're back on rent.
They can't kick you out because you're upset, they can't
do it.

Speaker 14 (01:57:15):
Yeah, and I'm not up. I'm upset because they haven't
had their follow through.

Speaker 7 (01:57:18):
But yeah, I mean so, Rachel, I'm gonna ask you again.
Would you like us to call over there?

Speaker 10 (01:57:25):
Yeah?

Speaker 5 (01:57:25):
Okay, hold on, Kelly, get the information. Give it to
Deputy Dollar. Deputy Dollar in his relish tray. That's an
inside joke, but give that to Deputy Dollar please. Three
oh three seven one three A two five five Dave,
Jay and James Rachel. I promise Deputy Dollar will be
reaching out to you. He's gonna want your landlord's information
or the management company, whatever you got, and we'll pick

(01:57:48):
it up and let's try to get dishandled for you.
Hopefully they can just get someone over there to kill
the bugs. Three oh three Martino, hold type.

Speaker 9 (01:58:01):
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dot com.

Speaker 7 (01:58:05):
You don't pay a cent until you're content.

Speaker 9 (01:58:11):
Time for an insurance check up free no obligation in comparison,
call Compass Insurance. Pay too much your coverage at dozens
of insurance companies find out now three oh three seven
seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two.

Speaker 6 (01:58:35):
All right, three O three seven.

Speaker 5 (01:58:37):
One three eight two five five three zero three Martino,
You've been ripped off for taking advantage of We want
to hear from you one line open, don't forget help
at troubleshooter dot com.

Speaker 7 (01:58:48):
Jay had a comment on that oil. Hey ja, what
is your comment on oil?

Speaker 25 (01:58:53):
Hey?

Speaker 20 (01:58:55):
First of all, just because he said something, never ever, ever,
ever use barn chain oil in a internal combustion engine
unless you really hate it. But thirty weight oil. There's
two basic kinds. One is for small engines like your
lawn mower. Got it, and it doesn't have the additive packages,
doesn't have detergent. It's just real basic oil. Terrible cars.

(01:59:18):
So when you pop down to Walmart for AutoZone or
wherever you find in it, just talk to him. Make
sure you're getting the stuff for automobiles.

Speaker 6 (01:59:26):
Got it? Good point?

Speaker 20 (01:59:30):
Also, do you guys have a good, good recommendation? There
are lots of muffler shops around, but I need one
that's a good muffler shop. My truck's for really needed
a muffler.

Speaker 5 (01:59:40):
God, I used to have one over in Montbello. This
guy man, he could do anything.

Speaker 7 (01:59:45):
He could form.

Speaker 5 (01:59:46):
He'd like basically customize mufflers and cats back in the
day before all the California crap. But guys, I don't
know anymore. Do you guys have a good old school
muffler shop.

Speaker 6 (01:59:58):
I used to have a good relationship with the one
up the road, but has changed hands two times since
the guy I used to deal with.

Speaker 8 (02:00:04):
Yeah, So I sent all my guys to a welding
school actually a few weeks ago for this sort of thing,
so they can do all that we can't custom bend
pipe or we could do a full welded a full
welded set.

Speaker 6 (02:00:16):
Say it again, Jay, you.

Speaker 20 (02:00:17):
Know you know what I'm running into is I've ordered
four mufflers for my truck now, and they all look
exactly like the muffler on my truck, but when they
come they're way different size, like, come on, guys.

Speaker 7 (02:00:30):
Yeah, but you should be able to weld that right
in right, I mean quickly what.

Speaker 6 (02:00:33):
Part of the town.

Speaker 20 (02:00:36):
I'm in, Reachridge. I'm not far from you, guys.

Speaker 6 (02:00:38):
But there's a couple of guys that I've used.

Speaker 15 (02:00:41):
Is uh Inner Mountain Radiator is on about twentieth and Federal,
twenty fourth and Federal. Oh yeah, Riley's been there for
a hundred years and then I'm.

Speaker 20 (02:00:51):
Just looking for one.

Speaker 7 (02:00:52):
And he does radiators.

Speaker 6 (02:00:53):
No, but he used to do radiators. You don't do
him anymore. But he's an exhaust shop.

Speaker 7 (02:00:57):
He is an exhaust shop.

Speaker 6 (02:00:59):
He bends welds in the whole bit.

Speaker 7 (02:01:01):
But he never changed the name.

Speaker 6 (02:01:03):
Just Innunt Radiator for Forever Radio.

Speaker 5 (02:01:09):
The Radiator Shop does not do radiators anymore. They're an
exhaust shop. That is bad business.

Speaker 6 (02:01:17):
Radiator and exhaust if you go the whole title. Okay, okay,
that's a little better. Or BDM is the jay i'd
call them.

Speaker 7 (02:01:24):
I mean, Kevin's recommendation is going to be great.

Speaker 20 (02:01:27):
Yeah, I don't want to modify a bunch of stuff.
I keep getting them. They come in the mail, I
open them up, I hit them in the tape Mason
and go I starting close now.

Speaker 6 (02:01:35):
They don't know what you need. They have access to
all that.

Speaker 7 (02:01:38):
Yeah, man, i'd go there.

Speaker 5 (02:01:39):
That sounds like that's all they do, even though their
name says they do radiators.

Speaker 6 (02:01:44):
I'd love to get radiator occasional radiator and mufflers.

Speaker 7 (02:01:50):
Occasional radiators and mufflers. James, what's going on with you?

Speaker 6 (02:01:57):
James?

Speaker 25 (02:02:00):
Sorry about that problem. Son is a victim of the
really low property damage limits that call on insurance allows.
He was in an accent, he was rear ended and
pushed into the car in front of him. There's no
dispute about who was at fault. It's just a really
low limit on the at fault driver's insurance.

Speaker 21 (02:02:18):
What is it?

Speaker 6 (02:02:18):
Twenty five totaled.

Speaker 25 (02:02:21):
Fifteen fifteen? Wow, I don't seem like anybody was injured,
but yeah, and with it hitting two vehicles and their
vehicle involved as well, like his is total. The other
one's getting repaired. So they'd made it clear that they're
not going to be able to pay out all of
the money that he's owed. Yeah, of course, And part
of this is how do I make sure that I
recover as much as I can on his behalf right,

(02:02:44):
what device is going to give him? And then how
much money, Like if it's different by three thousand dollars
five thousand dollars, what amount of money is worth pursuing
the at fault driver over directly? It depends on I
don't even expect you we get.

Speaker 21 (02:02:57):
To pay out in that point.

Speaker 5 (02:02:58):
Well, it can cost two or three thousand dollars just
to figure out if they have any assets. I mean,
if you could figure out just for example, they have
a house and could come up with some kind of
amount of equity they might have.

Speaker 7 (02:03:11):
But mark with limits that low, guessing they probably don't have.
Well that's the other thing.

Speaker 5 (02:03:16):
Yeah, exactly with fifteen thousand or statementimum fifteen twenty five,
they probably don't have anything.

Speaker 7 (02:03:23):
I mean, really you got to look at it that way.

Speaker 5 (02:03:25):
But if they had a job, if they truly had
a job and it was a W two job and
they care about their job and they're not a bum,
I mean you could get you could get more, there's
no doubt about it, and then garnish their paycheck. Hey,
let's get this is some good questions. Let's get John
Fuller on were we able to get him before did
we even try.

Speaker 7 (02:03:48):
Kelly? Not yet, but I can definitely just see if
we can't get John on. I want to ask him that.

Speaker 5 (02:03:54):
Now here's the other thing, though, Andrew, and I say
this or I'm sorry, James, I say this for everybody
else listening. You probably have already learned this. But how
come there wasn't any under insured or no insured coverage
that your son had.

Speaker 25 (02:04:11):
He does, and it's state mandated. When I look into it,
they only make it for bodily injury. Oh, they have
to buy a separate power insured property damage coverage is
a separate rider if you want to have that additional company.
So that's why he doesn't have collision. Yeah, we're in Colorado,
and so his car's paid off. It was only twelve
thousand insurance value like ten and a half thousand. The

(02:04:34):
one the appole driver was roote and he's insured through Geico.
And then the third card like hit. He got hit
hard enough, he got pushed. They were all at a
stop play and the third driver didn't stop. So the
first driver that hit him is completely at fault. So
they're paying for the repair on the car in front
of my son and then splitting the difference of that
fifteen thousand dollars between those two vehicles.

Speaker 7 (02:04:56):
Wow, hold on, hold on, I want to get you
on on Mark, Deputy D. He must be listening, he said,
he texted me.

Speaker 21 (02:05:02):
When the Apahult driver goes to court for his ticket,
this caller.

Speaker 7 (02:05:06):
Can ask for restitution. That would be true to Avenue.
Thanksty Did he get a ticket?

Speaker 25 (02:05:13):
My son was not cited. We only have the other
driver's contact information, so I'm not certain. I guess we
could contact the PD and the condition.

Speaker 6 (02:05:21):
Still have the case number. Is there a case number?

Speaker 7 (02:05:26):
I don't know that the cops might never even came
out for all we No, I mean, I'm not so
sure there's a case.

Speaker 25 (02:05:33):
Yeah, an oster came out. They filled out the information
sharing form.

Speaker 6 (02:05:38):
Yeah, I got you know what we got?

Speaker 5 (02:05:39):
John Fuller up now, hey, John, hold on, I appreciate
you coming on. I gotta take this break. You know
what I'm talking about. So so hold on here, James
and I got an attorney up. I want to ask
him when it makes sense. Three oh three seven one
three eight two five five.

Speaker 9 (02:05:58):
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Speaker 7 (02:06:02):
You don't pay a cent until you're content three.

Speaker 9 (02:06:07):
Time for an insurance check up free no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three, seven
to seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

Speaker 5 (02:06:30):
All right, three oh three seven one, three oh two
five five, I don't have any lines open, but don't
forget that number three oh three Martino works on and
off the air. Hey, I do want to tell everybody
renew Home Innovations now has the guaranteed the guaranteed lowest
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Speaker 6 (02:06:46):
Simple as that.

Speaker 5 (02:06:47):
If you need a furnace, if another company told you
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(02:07:09):
price in new furnaces and air conditioning the lowest price
renew home Innovations dot Com. Now, John Fuller Fuller Law, John,
how are you doing.

Speaker 7 (02:07:20):
Today, sir?

Speaker 10 (02:07:22):
Great? Great?

Speaker 20 (02:07:22):
What's going on?

Speaker 23 (02:07:23):
Mark?

Speaker 5 (02:07:23):
This is we've had this call before and it's a
very interesting one. And why the state of Colorado the
limits are fifteen twenty five for the minimal It's just ridiculous.
Now we've talked about it. There is not one car
out there that you can buy new for under fifteen
thousand dollars. I mean, it's really a ridiculous thing. So
this guy called up his kid got into an accident

(02:07:46):
and basically someone else hit him, but they hit two people,
So his kid is that correct?

Speaker 6 (02:07:52):
Is it your son? James?

Speaker 7 (02:07:55):
That's right, his son is affected, no injuries, just to
just the car and another car. And there's only fifteen
thousand dollars to go around. How the hell does that work?
Who decides who gets what?

Speaker 5 (02:08:09):
And then his secondary question is when does it make
sense to go after the deficiency to the at fault
driver personally, either through small claims or through any accounty
court whatever.

Speaker 11 (02:08:24):
Well, I mean, I guess really it depends on your
pain tolerance. For you know, getting paid back. If you
get a judgment and there's no chance in the world
of collecting that judgment, then all of your time and
effort was just kind of wasted. And you know, on
the other hand, if it appears a person has a
job and has you know, has some ability to pay,

(02:08:45):
it may be worth your while. Interestingly enough, you know,
the law is set up where restitution is really not
that it's not a great option. Because the statue says
that there's a complying policy event currence, which as you
just mentioned, means only fifteen thousand, then restitution is generally

(02:09:06):
not not awardable. But you know, but not all judges
agree with that, so some judges read that to mean
it's only complying and there to the extent that it
covers it and any overage is suitable for restitution. But
you know, a restitution order is just marginally better than
a small core judgment, and your ability to collect it

(02:09:28):
still comes down to whether you want to get a
check for thirteen dollars a month for the rest of
however long, or you really want to get your car
taken care of. This is why it's so important to
have at least uninsured motorist property damage or you know,
full coverage on your vehicle because you can control what
happens on your end, but you can't control the other

(02:09:49):
guy that runs into you and not fortunately the state
allows him to have such crappy insurance.

Speaker 5 (02:09:54):
John, I want you to clarify some for everybody listening.
So you have uninsured or no insured coverage for health reasons,
for injuries, stuff that you deal with on a daily basis,
don't most of those cover the vehicle itself to or
that's like a writer or a completely different kind.

Speaker 7 (02:10:13):
It has to be.

Speaker 13 (02:10:16):
No.

Speaker 11 (02:10:16):
When you look at your policy and you just pull
the declarations page or the debt sheet as we call it,
and you look at your coverages for there's two main categories,
property damage and then liability into a lesser degree uninsured motorists,
your property damage is compon collision comprehensive and collision coverage.

(02:10:40):
And then if you don't choose to have either one
of those, there's a third coverage called uninsured motorist property damage,
and that only relates to your car period. As the
name implies, it kicks in when the other person doesn't
have either any or enough property damage insurance to cover
your vehicle when they were at fault. Everything else is

(02:11:01):
on the liability side, or the bodily injury side. Liability
of course, deals with injuries that you caused for some
other person, and then medpay and uninsured motorist coverages are
the coverages that protect you and your family no matter
who is at fault. You know to protect against the
injuries that you can get.

Speaker 5 (02:11:21):
And John, one more question going back than James. I'll
let you ask all the questions you want. But when
one person and I don't care if they have the
state minimum, that part really doesn't matter. But when there's
multiple people involved in the accident. In fact, when Suzanne
and I hired you, when that lady sideswiped us and
ran the red light, she hit another person too, and

(02:11:44):
she only had X amount of dollars of insurance, so
we had to kind of split that with her. How
does that work in a case like James, though, there's
no real attorneys involved, so who decides who gets what?
How does that work?

Speaker 11 (02:12:00):
So it works because the insurance company is not going
to pay either one of you until there's an agreement
that gets made, and the insurance company will probably broker
that agreement. They may start with a devolve of fifty
to fifty and maybe they agree to something else on
the marriage. Maybe they even spring for a mediator to

(02:12:22):
help resolve that, but they simply won't pay any of
it until both sides agree on how they're going to
split those proceeds.

Speaker 5 (02:12:28):
Got it, James, go ahead, ask any questions to our
accident expert, John Fuller.

Speaker 23 (02:12:35):
Got it.

Speaker 25 (02:12:35):
And I think the total deficiency might only be three
or five grand total, So it doesn't sound like it's
going to be worth pursuing that. So I guess really
maximizing what my son can recover through this part of
the process. I'm guessing the other driver that was hit
may also have collision. So how is an individual without
collision coverage or the uninsured property damage coverage, how can

(02:12:57):
I recover as much as possible?

Speaker 5 (02:12:59):
That's a great that's a great question. In other words,
and let's just make that leap that the other person
can get their vehicle one hundred percent covered through their
own insurance. Does that mean James his kid should get
more money from the at fault.

Speaker 11 (02:13:14):
Well, you can make that argument. I mean you can
also make the same argument from the other side, which is,
regardless of how much insurance I have, we shouldn't have
to suffer a bigger claim, you know, on ours, just
because we have insurance. But I would certainly make that
argument and say, look, you've got other coverage you can
fall back on, we don't. The other thing that you

(02:13:36):
may tries to compare the value of the vehicles, and
if your vehicle is proportionately more expensive than the other
one involved, you may argue that you're entitled to a
greater percentage of that property coverage on the other side.
Of course, that can work against you if you're if
you're on the wrong side of that equation. But I mean,
throw out anything you can think of that might.

Speaker 6 (02:13:58):
Work and see what sticks.

Speaker 11 (02:14:00):
There's no law that says just because the other persons
has coverage that you should be entitled to more because
you don't. That's not something that the law really supports.
But you know, you can, certainly, you know, plead your
case with the adjuster and try to get them to
advocate for you and at least discuss with the other
carrier an amicable split that allows you to get a

(02:14:22):
little closer to made whole, and then you know, for
three to five thousand dollars that might just be right
up the alley of small claim's Court and certainly putting
that pressure on the insurance company knowing that they're insured
is going to get sued in. This can also make
them try a little harder to work out something with
the toughserior to make you, yeah, to get you made

(02:14:44):
a whole.

Speaker 7 (02:14:45):
I like that Idean James, Small claims court honestly would
be a good thing for your son just to go
through it. Of course a fe's over eighteen or for
you to do with them, it kind of will teach
them a lot. And it's only fifty five bucks to
take that stab at it. But talk to that insurance
company to do that.

Speaker 11 (02:15:02):
You're probably gonna want to do that sooner rather than later, Mark,
because you know, in order to really put that pressure
on the insurance company to help protect they're insured, they're
gonna have to still be involved in the case and
know what's going on. And you just simply say, look,
I am not willing to take a back seat here,
and you can, you can do whatever you want, but

(02:15:23):
I'm going to go and get a judgment against your
insured for the full amount of my damages and then
we'll see where the insurance coverage comes in after that.

Speaker 5 (02:15:31):
So, James, I mean, did you get that You're going
to do that before you negotiate anything. That's going to
start the negotiation, and you're going to have the upper
hand because they're gonna have to pay for an attorney
to represent. It's going to put a lot of pressure
on them. And sometimes I would guess, John, if it
made sense to the insurance company, they might even pay
out a little more than what the limits are. If

(02:15:52):
it makes sense for them not to have to hire
an attorney.

Speaker 11 (02:15:56):
It's certainly possible. I mean, they have the latitude to
make those kind of got it. They'll they'll never admit
to paying a nuisance value of anything. But they're in
business as well, and so if it makes sense, and
maybe they're insured, has the ability to kick in two
or three thousand dollars in cash to make this thing
get worked out. So apply all the pressure that you

(02:16:18):
can and keep an open mind and see what comes about.

Speaker 6 (02:16:22):
And best of luck.

Speaker 5 (02:16:23):
Hey, James, keep us I had to put you on hold,
direk say I got to take this break, but keep
us in the loop. I'd love to know how this
works out. Even if you really don't do anything, we'd
like to know how much your son got compared to
the other driver. But that's John Fuller you're listening to.
Not only is he our expert here on the show,
he's my personal expert in Suzanne. We have used this
guy multiple times. If you want the best personal injury

(02:16:45):
out there, and what we love is your you'll have
access to John. He's got a great team around him.
But the bottom line is when you want to talk
to John about your case, or if you have a case,
you'll talk to the attorney, not some twenty eight year
old intake person that doesn't even have a law degree.
John Fuller, Fuller Law. I appreciate it.

Speaker 6 (02:17:02):
John. We'll talk to you next time.

Speaker 7 (02:17:05):
All right, take care now listen.

Speaker 5 (02:17:06):
You can write John's number down right now three oh
three five nine seven forty five hundred. Give him a
call if you've been hurting an accident. Three oh three
five ninety seven forty five hundred, Dave everybody else hanged
tight will be back right after this