The Troubleshooter 12-02-25

Episode Transcript

Speaker 1 (00:05):
Ripped off, so you don't have.

Speaker 2 (00:12):
Come running.

Speaker 1 (00:13):
Just as as you can.

Speaker 2 (00:15):
Shooter's gonna help.

Speaker 3 (00:18):
Come.

Speaker 4 (00:18):
Man, this is the Troubleshooter Show now, Tom Martine, Welcome, Welcome,
my friends to the only show of It's Good. We're
here to solve problems, answer your questions, take your complaints,
make your life a little bit better. I got a
lot of deputies sitting around today. I got Suzanne with me.
We got Kelly answering your phone, Shannon operating the board.

(00:41):
Then we have Deputy Chopper sitting over there chopping on
the bit, ready to go after a bad contractor Deputy Scott,
an accountant trade ready to help you out with any
financial problems. You have Deputy d smelling good as always,
the only guy I know with the signature scent. Yeah,
it's kind of cool having everybody in studio. I love

(01:03):
having Suzanne in as well. I like getting a woman's
opinion occasionally. I think we're a male dominated show in
a way because pretty much Tom uh you know, forty
five years actually, I guess back in the day he
had didn't he have Primadonna? Does that sound right? I
want to say, Yeah, pri Madonna was a producer. Yeah,

(01:24):
and then sister Laurie eight.

Speaker 5 (01:26):
Million years ago. You see which one did he sue?
I think he ended up suing.

Speaker 6 (01:31):
I think that pre Madonna ended up in all when
he went national.

Speaker 4 (01:36):
Yeah, quick story. I don't care if you know. I
don't mind. I just speak what's on my mind. I
actually heard over Thanksgiving. Tell me honestly, guys, by the way,
let me give the number out.

Speaker 5 (01:47):
Let me do the basics. Three oh three seven one
three eight two five five.

Speaker 4 (01:50):
You've been ripped off taking advantage of we have recovered
over three hundred million dollars cash, merchandise exchanges, refunds. We
love digging our our teeth and we love helping. We've
got attorneys standing by from referral list, dot com, contractors,
you name it. We know all the good guys, and
we love exposing the bad guys. Maybe we can't help

(02:13):
you recoup money, but we can at least warn other
people if someone was a nightmare in your life. Now
I heard over Thanksgiving that I have no filter.

Speaker 5 (02:24):
I forget who even said it. I think it was
it the damn dinner table.

Speaker 4 (02:29):
We had twenty five people, and someone said it might
have been the new neighbors.

Speaker 5 (02:34):
They were a little shocked.

Speaker 7 (02:36):
I'm trying to figure out who didn't say that.

Speaker 5 (02:38):
Oh, that's not fare.

Speaker 4 (02:41):
So you're in the recycling business, Mark, So funny enough,
right before we all sat down to dinner, you got
to figure twenty five people just walking around. Everybody's talking
to everybody, there's no one conversation. And I guess Suzanne
was talking to neighbor Nate and he was asking recycling.

Speaker 7 (03:01):
Oh no, no, well, okay, I'm sorry. Here's what happened.

Speaker 6 (03:05):
I was talking to our neighbor about recycling ahead of dinner.
You would not have known this conversation happened because you're
you know, mingling as well.

Speaker 5 (03:15):
Sure, I watching football, drinking beer exactly because he was asking.

Speaker 6 (03:19):
He was looking to throw something away. He's like, do
you recycle? Okay, and I'm like, you know, we're going
to recycle, hell Mark and I we've never recycled.

Speaker 1 (03:29):
I don't believe that. I think it's total.

Speaker 5 (03:31):
I know you're in the business. That's kind of why
I brought this Updy, but just and then I want
you to finish the story. But I have seen too
many shows, especially when I lived in New Jersey, about
these people paying for recycling and they literally followed the
recycling truck to the exact same landfill where the garbage goes.

(03:52):
No sorting, no nothing, and they charged for it.

Speaker 1 (03:55):
And they charged more, and they charged more for it.
So it goes in the same truck and into the
same sucking hole in the ground.

Speaker 5 (04:02):
It's unbelievable. I mean, they might as well dump it
into the ocean at some point.

Speaker 1 (04:07):
But he was asking.

Speaker 6 (04:08):
About that, well, so you know, he was I he
was asking about recycling. And then I'm like, do y'all recycle?
He says, yeah, but I'm pretty sure I don't know
where it goes, honestly, So okay, yes, we do recycle.
So then fast forward half hour hour later, we're at dinner.

Speaker 7 (04:26):
We're sitting down for our things.

Speaker 1 (04:28):
We're all we're all.

Speaker 7 (04:29):
In the same room, and I don't know how it comes.

Speaker 6 (04:32):
Up at our table, but you yell out anybody who
recycles is a moron, and it's true, and you know,
like so new neighbor and just.

Speaker 5 (04:43):
Got done asking about it.

Speaker 1 (04:45):
Yeah, traditional Thanksgiving at the major family. Yeah, do you
have recycled?

Speaker 8 (04:50):
Ben?

Speaker 1 (04:51):
Oh my god, no, did you not?

Speaker 5 (04:54):
Did you not hear that? I truly believe and have
seen for my own eyes.

Speaker 4 (04:58):
A lot of these companies pick up your recycling, charge
you extra and dump it in the same place. Now,
I don't care. People out there are gonna are you,
Oh no, we've got a good recycler. I'm not saying
there's not good ones. But I'll ask you.

Speaker 5 (05:12):
You're in the business.

Speaker 1 (05:13):
I know you're.

Speaker 5 (05:13):
Mainly just cardboard. That's a little different. But how often
does that actually happen when it comes to like ten
cans plastic water bottles. I mean, how much of it
do you think it's recycled?

Speaker 1 (05:26):
Well, Mark, let me open by saying that for a
little more, we would actually take it all the way
to the ocean and dump it there for you four dollars.
You'll feed it to flipper for fifty bucks. We'll run
over spotted owl on the way back.

Speaker 5 (05:39):
If you want to say, God, you're killing me man.
So I mean, in general, you're in the business.

Speaker 4 (05:45):
And now, I granted I'm not in South Jersey anymore,
things were a little different. No, seriously, New York City,
South Jersey a lot of places where the trash is
basically ran by the government.

Speaker 5 (05:56):
It's as corrupt as he can get. If you ask me,
even more corrupt than you can.

Speaker 1 (06:00):
Yeah, just like here now.

Speaker 4 (06:02):
Yeah, I don't think is Denver actually forcing people to
use their trash service? Oh yeah, I know like Fort Collins,
I know, I think bolder other places are. I think
it's a total scam.

Speaker 1 (06:12):
It's a it's a very expensive thing that they do,
a taxpayer expense.

Speaker 5 (06:16):
Yeah, and even if you don't have trash, they make
you pay to opt out.

Speaker 1 (06:20):
Yeah, that's Fort Collins for you, Denver. I don't think
there's an opt out fee on the garbage service, but
you don't have the options. So if you have a
single family residence in Denver, you have to have it. Yeah,
because the trash houlers are not going to be allowed
to provide you a trash service.

Speaker 5 (06:34):
It's crazy.

Speaker 9 (06:35):
Mark.

Speaker 6 (06:35):
I will say, you know when you made the comment,
it wasn't just about the neighbors, because I feel like
we're probably.

Speaker 7 (06:42):
In the minority with our friend group. Well are people
that don't.

Speaker 6 (06:46):
I feel like the majority of our friend group recycles.

Speaker 5 (06:51):
You think Mike and Steff recycle, it would be.

Speaker 6 (06:53):
The only ones I would say are more like us.
When you're saying any one new recycles is a moron,
I felt like you were insulting like three quarters of
our Thanksgiving family.

Speaker 1 (07:07):
Okay, she'sating this picture.

Speaker 5 (07:09):
We're all sitting down at Thanksgiving dinner and like everybody's saying, Oh,
here's what I'm thankful for. And I just blurred out
in the middle of anywhere, people that recycle are morons.
Something led up. No, I said something.

Speaker 7 (07:23):
No, it's what I said at the beginning of this conversation.

Speaker 6 (07:25):
I forget what led up to recycling at the dinner table,
but you just blurret that out really loud, because you're
kind of loud.

Speaker 1 (07:33):
See Mark, isn't it nice to get the woman's perspective
as you said? Three three seven one three eight two
five five.

Speaker 4 (07:40):
Hey, Patty, how can we help you out?

Speaker 5 (07:46):
Hey, Patty, I guess Patty's not there. I don't know
what happened there on that.

Speaker 1 (07:54):
Let's do this.

Speaker 4 (07:54):
We got about thirty seconds. You know what, I'm actually
going to break on time today. I'm gonna literally break
on time and keep everything on time. Three oh three
seven one three eight two five five. We do have
full lines open. You've been ripped off, and Patty, if
I accidentally hung up on your call back, share a
problem with the internet. We have angels with Comcasts, we
have angels with century Link. We have got a ton

(08:16):
of great people out there to help any problem you got.
Three zero three Martino.

Speaker 10 (08:26):
Go with a sure thing Denver's best roofer Excel Roofing
dot com. You don't pay a cent until you're content.
Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance. Pay too much your coverage at dozens
of insurance companies. Find out now three oh three, seven
to seven to one help. You'll think you're his only

(08:48):
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance. Three
oh three nine two zero sixteen twenty two.

Speaker 4 (08:58):
All right, three oh three seven one three A two
five five one line open, Get that call in, Get
those lines filled for me. Anything you need help with
three zero three Martino. Now I got to tell everybody
this this hour brought to you by Renew Home Innovation.
I need to tell you something that's absolutely insane. The
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(09:21):
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renew Home Innovations dot Com. Now let's hop right back

(09:46):
to the phones. Three zero three seven one three A
two five five. Hey Patty, what's going on with this
internet issue? And what does that mean? Internet issue?

Speaker 11 (09:58):
I'm just by a company based and voter that they
are discontinuing service center area.

Speaker 4 (10:03):
Well, what's the name of the what's the name of
the company, Patty? And is it a microwave company?

Speaker 12 (10:09):
Yes?

Speaker 13 (10:10):
Bero?

Speaker 1 (10:10):
How do you spell that? I haven't heard b E
r O.

Speaker 4 (10:14):
And they're discontinuing service. And I assume no one else
is picking up the slack or buying it.

Speaker 1 (10:20):
No, no, nobody.

Speaker 11 (10:22):
They purchased Peak Internet about three years ago.

Speaker 5 (10:26):
I remember that.

Speaker 11 (10:27):
Yes, that they have not provided they have provided substandard service.
It's always been a list of excuses, like you live
in the forest. Yeah, yeah, In reality, we lived thirty
five miles from downtown Colraild Springs.

Speaker 5 (10:41):
Yeah, I got you. What area are you.

Speaker 11 (10:44):
At we're enforcing?

Speaker 12 (10:46):
Which is west.

Speaker 5 (10:49):
Yeah?

Speaker 4 (10:50):
I'm pretty curious, heyn would you, would you do me
a favor in text Mikey just to call in the
hotline real quick. He lives up there. I want to
see who he uses for a microwave there. What's wrong
with starlink? Why wouldn't you go with starlink? Or you
haven't even thought of that yet.

Speaker 11 (11:12):
It's our understanding that they want eleven hundred dollars upfront
from all of the people in ore, from a few
of the people in the neighborhood. Who does starlink wants
eleven hundred dollars up front?

Speaker 1 (11:23):
I don't think the equipment.

Speaker 5 (11:24):
I don't think that's right. No, in fact, I'm almost
positive that's wrong. I'm going to get someone up that
has both services right there in Woodland Park and knows
that area perfectly. Hold on, though, let's ask him. He
literally got starlink not long ago. I have starlink. I paid,
my goodness, I want.

Speaker 4 (11:44):
To say, four or five hundred bucks for the equipment
years ago. But my equipment's a little different because it's
for an RV. I have a buddy and the son,
and we'll ask Mike what he paid. I'm pretty sure
my son paid ninety nine or one hundred and ninety nine.

Speaker 5 (12:02):
Bucks for the equipment. How much were you paying with
this bureau?

Speaker 11 (12:07):
They're always started out at ninety nine dollars a year
because I was working from home and head business service.

Speaker 1 (12:12):
Well, whoa a year?

Speaker 11 (12:14):
I mean, I'm sorry, a month?

Speaker 5 (12:15):
Oh my god. I was going to say that's the
best price I ever heard. But where did they end up?

Speaker 11 (12:21):
They ended up a couple months discounting me, and then
they took us down to forty five dollars and said,
this is the only service product we can offer you.

Speaker 4 (12:30):
Does she know I see those hotlines lighting ups us?
And does Kelly? Do you know I'm looking for a
call from Mike.

Speaker 7 (12:37):
Hold on one, Yeah, I know he's calling in right now.

Speaker 4 (12:40):
Okay, hold on, I might be right there. Hold on, Patty,
We're going to find this out for you. So it's
not just you affected. There's a bunch of people affected.

Speaker 11 (12:48):
Our whole neighborhood.

Speaker 5 (12:49):
Yes, how many people are in the neighborhood, Well, I'm going.

Speaker 11 (12:54):
To say about four or five hundred residences.

Speaker 5 (12:56):
And if I'm in neighborhood, if I'm coming up from
Colorado Springs and I'm going up towards West Creek. Do
I where are you guys from there?

Speaker 11 (13:08):
So you would you would go with them parts to
Highway twenty four.

Speaker 5 (13:11):
Got it?

Speaker 11 (13:12):
And then you would go into Divide or floors and
then go north.

Speaker 5 (13:17):
All right, I got it.

Speaker 11 (13:18):
Neighborhood goes through three zip codes.

Speaker 5 (13:21):
Hey Mikey, here we go.

Speaker 4 (13:24):
Hey man, you've got do you Who did you have
for microwave when you moved up? There was it bureau?

Speaker 14 (13:31):
Uh No, that was Teller WiFi.

Speaker 4 (13:33):
It was Teller WiFi. But you've been using nothing but
Starlink now.

Speaker 14 (13:38):
Yeah, for like three years?

Speaker 1 (13:39):
And is it great or what is it phenomenal?

Speaker 14 (13:42):
I get two hundred meg plus where I'm at and
I have obstruction with tall trees and.

Speaker 4 (13:46):
You have obstruction with no problem. What did you pay
for that equipment? Because I know you bought a Mini
you were telling me about for your boat.

Speaker 14 (13:55):
Yeah, so the Mini is about five or that I'm sorry,
the regular package it was like five. The Mini was
like four to ninety nine For the equipment. It's basically
the same satellite, but the equipment comes with the router,
it comes with the t And.

Speaker 4 (14:08):
Then how much your house? How much do you pay
per month? At your house per month, not the Mini,
but it's your house.

Speaker 14 (14:16):
Yeah, so just the house is one twenty a month.
That is their larger plan, the larger bandwidth plan. They
have a plan that I want to say is like
eighty dollars a month, which is very close. It's like
one hundred medcap or something along those lines. But the
two hundred plus package is one to twenty a month.

Speaker 4 (14:31):
And setting it up, it's just like I do on
the RV. You just throw it outside in BAM. I mean, granted,
if it's on your house, you're probably gonna want to
mount it.

Speaker 14 (14:41):
Yeah. It comes with a mount, like a little triangular
amount that would actually sit on a roof peak. You
can buy the poles and all that kind of thing
to side mount it to the side of your house
and all that sort of thing. It's all available from
Starling's website. But it's a very simple setup. You literally
unbox it, pointed at the sky, download the app, and
about fifteen minutes later you're online.

Speaker 4 (15:00):
See I'm pretty sure Miles bought his. I'm looking right now.
The Starlink Mini is now two hundred and ninety nine bucks.
I'm almost positive he got his on sale. At Walmart
for like ninety nine bucks. And I'm not kidding, in fact,
I'm looking for I'm looking right now.

Speaker 5 (15:17):
Would that many work? Go ahead, Mike, No.

Speaker 14 (15:20):
I'm just saying. I mean there are different retailers that
sell them. But I looked actually a couple of days
ago for another buddy of mine moving to Evergreen, and
it looked like they had especially going right now where
the equipment is free on the website, on.

Speaker 1 (15:32):
The website itself.

Speaker 4 (15:34):
When's the last time you looked on the website, Patty.

Speaker 11 (15:38):
I haven't had a chance to look yet, so.

Speaker 4 (15:40):
I can tell you right now it's not one thousand bucks.
And I can tell you something else. It is way
way better than microwave by far. In fact, the latency
I can broadcast anywhere in the work well, I won't
say the world anywhere in the country now with almost
zero latency even compared to my centrally Century Lake at

(16:01):
home residential service.

Speaker 1 (16:03):
Yeah, you're right, Mike.

Speaker 4 (16:04):
Listen to this, So Patty, go to starlink dot com
residential service starting at forty bucks a month in select area,
no upfront hardware costs at all zero.

Speaker 11 (16:16):
All right, I'll go take your looks in Yeah, tell.

Speaker 4 (16:18):
Your neighbors too. You're gonna love it so much more.
Like Mike said, two hundred what were you getting my
two hundred up? Two hundred down? And what did you
used to get on that microwave thing?

Speaker 12 (16:28):
You had maybe a third of that a third of.

Speaker 5 (16:32):
It for about the same price too, huh.

Speaker 14 (16:35):
And granted there because of where I am and because
of obstructions with trees, yeah, I didn't have a perfect
line of sight, so I had a delimited service compared
to what some other people might be able to get
with the same microwave set up there.

Speaker 4 (16:47):
But the starlink is a no brainer, Patty, just give
go to starlink dot com, get it ordered, simple as that.
And I'm seeing an advertisement right here if you don't
want to wait for it to show up. It looks
like you can edit at Walmart for one hundred and
ninety nine bucks.

Speaker 1 (17:03):
So that's about.

Speaker 7 (17:04):
It, all right, all right, thank you guys.

Speaker 1 (17:06):
Thank you.

Speaker 5 (17:07):
And I'll tell you one other thing.

Speaker 4 (17:08):
I got her on hold and Mike, here's what we
did at my son's house. So you go on to Amazon,
you buy the starlink. He bought his Walmart for ninety
nine or one hundred and nine. And if you have
an old Dish network or Direct TV, one of those
horseshoes on the roof four bolts, you can yank that
satellite because almost no one uses o's anymore. And then

(17:30):
they sell amount on Amazon for nineteen bucks where you
can take your starlink and attach it directly to that
pole and it's not like the old satellites where you
had to dial that in and if you've ever done
that yourself, it is horrible. It basically you just pop
it up and it works perfect. Now, listen, we've got
a lot of cook and I'm glad we could help

(17:50):
her out. Thank you, Mike Thomas. By the way, if
you're looking for the right guy for your network, I'm
going to give Mikey a nice little push here.

Speaker 5 (17:58):
Here's the bottom line. Here's what Mikey does.

Speaker 4 (18:00):
In fact, he does it for some of our YouTubers.
In fact, for Tim if you have say five, six,
up to one hundred computers in your organization and you
need someone to kind of remotely manage them, and what
that means is basically he can remotely manage help people
out with email, and he does it all for a
monthly price, and I've been using Mikey well you know,

(18:23):
full disclosure. He's a great friend of the family, including
uh his wife was Suzanne. But for my god, how
long have we known him? Twenty five years?

Speaker 7 (18:30):
Yeah, close to Mark.

Speaker 1 (18:32):
He used to.

Speaker 5 (18:32):
Manage one of my computer stores called Mountain Peak Computers.

Speaker 4 (18:35):
All right, Julie's got something to donate to charity. We
got an update on a Verizon issue. I'm not sure
who's on four. Everybody hold tight And by the way,
if you want to reach out and talk to Mikey
about your stuff, three oh three five two five six
two six', nine is that, right GOTT i Hope i'm
got in motion.

Speaker 7 (18:55):
DERIO i put that up BECAUSE i have his number Memorized.

Speaker 4 (18:57):
Mark oh, Good, yeah, yeah in motion three oh three
three five two five six two six.

Speaker 5 (19:02):
Nine everybody will take.

Speaker 10 (19:08):
Go with a sure Thing denver's best Roofer excel roofing dot.
Com you don't pay a cent until you're. Content time
for an insurance check up, free no. Obligation in, comparison
Call compass insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
seven to one Help you'll think you're his only customer

(19:30):
when you Choose frank durand the real estate man Dot
com to list your home With Remax alliance three oh
three nine two zero sixteen twenty.

Speaker 5 (19:37):
Two all, right three oh.

Speaker 4 (19:39):
Three seven one three eight two five five three zero Three.
Martino now let me talk about water pros real, Quick
paul the.

Speaker 5 (19:47):
Waterman simple as. This you want the best system out
there for the least amount of. Money listen to WHAT i,
said the best system least amount of. Money suzanna AND
i have had his system in our house three four
years now, now no problems with it. Ever it just
changes the water. Altogether he's got a system right. Now
check this.

Speaker 4 (20:06):
Out gets rid of all the chlorine entire, house gets
rid of all the p fobs at, plastic microplastic gone
out of. There and then it handles all the, chlorine
which you don't want for ladies out. There, oh between
the softener and getting rid of the, chlorine you're gonna
love your. Hair suzanne can't stop talking about. It here's
the bottom, line, though you're ready for. This forty six

(20:29):
hundred bucks all, in and that includes a point of
use at the kitchen. Sink it's everything the whole home
and the point of use under forty six. Hundred there's
a lot of companies out there you.

Speaker 5 (20:40):
Could, easily AND i mean, easily be it fifteen thousand
dollars for all that.

Speaker 4 (20:46):
Go to waterpros dot. Net that's waterpros dot. Net Now
i'm going to go in order, Here, dennis what's the
update on The verizon?

Speaker 5 (20:54):
Issue what was the? Original what was the original?

Speaker 12 (20:57):
Called? Dennis so it started back In may WHEN i
went Into verizon added a line for my. Girlfriend we
got a free, upgrade and they were charging us for
the whole time for five.

Speaker 15 (21:14):
Months.

Speaker 5 (21:15):
Unbelievable so don't you think all These just as a side, Note,
Dennis i'm almost convinced all these phone companies at this
point just try to screw.

Speaker 4 (21:25):
You, now this is my. OPINION i don't care if
IT'S at AND, T. Verizon we get so many calls
from all of, THEM T, mobile it doesn't.

Speaker 5 (21:31):
MATTER i think they simply try to screw you until
you get loud and then they'll go ahead and do
the right. Thing but what do you.

Speaker 12 (21:39):
Think, Absolutely i've been a customer of theirs for sixteen
years AND i can't tell you how many episodes just
like this That i've gone.

Speaker 13 (21:50):
Through it's.

Speaker 5 (21:50):
Crazy so you guys called, US i assume.

Speaker 12 (21:56):
YES i called up AND i think got a hold
of our customer service agent that would. Listen so we
got the five months of being overcharged for the new. Phone,
handled got, it and as a, RESULT i asked for
a free week of travel paths, nice which they granted.

Speaker 5 (22:15):
Up OH i remember, This ACTUALLY i do remember.

Speaker 4 (22:17):
This so they said in it instead of giving you a,
credit we're going to give you one week. Whatever you
went on a trip the past did not work and
they ended up charging you in an extraordinary amount because
you were out of.

Speaker 12 (22:31):
Coverage well it did, work but it was all supposed
to be. Complimentary got it and we got back and
then they changed their.

Speaker 1 (22:39):
Mind and they charged.

Speaker 4 (22:41):
You and to make it, worse hold, on hold, On,
DENNIS i remember. This and to make it, worse he
got an email from someone saying the employee that told
you that didn't have the authority to actually do.

Speaker 13 (22:54):
It. Right that's.

Speaker 1 (22:56):
Correct so what? Happened how did?

Speaker 5 (22:58):
This how did it end up?

Speaker 13 (23:00):
Up?

Speaker 12 (23:01):
Well last WEEK i was supposed to get turned over
to Your verizon, angel WHO i never heard, from BUT
i did remember an email in the past from The VERIZON.
Ceo SO i dug out that contact, information sent that,
email which you have a copy, of to s Dot

(23:23):
Sampath sam Dat h At verizon dot. COM i got
a reply, back or actually someone from their email team
tried to call, me couldn't take. It they called a
day or two, later couldn't take.

Speaker 1 (23:40):
It so what happened?

Speaker 12 (23:42):
Though finally so they, said provide me a date and
time when.

Speaker 1 (23:47):
We can call, you and we, will and they. Did that's,
good and talk To jim phone for an.

Speaker 12 (23:54):
Hour he had the authority and the compassion to get
this all.

Speaker 5 (24:00):
Straight how much money are we dealing?

Speaker 12 (24:03):
With my bills should have been about one hundred bucks
a month and they said my next bill was going
to be two twenty eight.

Speaker 5 (24:12):
Something, wow that's. Crazy did we drop the ball on?

Speaker 6 (24:18):
This, well here's the deal with all of our company last.
WEEK i wonder IF i got that email and not
followed up. Yet so it might be my fault that
he hasn't heard from anyone from our group of people.

Speaker 5 (24:29):
From our, group but we still Do we sounds like
does Our verizon angel generally do?

Speaker 6 (24:35):
Something, Yes but it sounds like he's already got his world,
Handled So i'm not so my, Bad, dennis that's my.

Speaker 7 (24:41):
BAD i had a lot of people in our house last.

Speaker 1 (24:43):
Week that's.

Speaker 12 (24:45):
Okay so let me tell You, mark when you email this, ceo,
yeah they get back to you And janette give us
that email?

Speaker 1 (24:55):
Again what is that?

Speaker 5 (24:56):
Email when do you guys take a note on?

Speaker 15 (24:58):
This what is?

Speaker 16 (25:00):
It?

Speaker 12 (25:00):
Dot it's the supposedly it goes straight To, yeah what is?
IT eo Of? Verizon who is?

Speaker 17 (25:09):
It what is?

Speaker 1 (25:09):
It what's the?

Speaker 5 (25:10):
Number what's the? Email s?

Speaker 12 (25:13):
Dot sampath S A. M T A p h At
verizon dot.

Speaker 5 (25:20):
Com susanne's already got, it didn't.

Speaker 6 (25:22):
You, yeah that's, uh it looks like That's VERIZON Ceo.
Sampath i'm going to destroy his last name Sou Mayana.

Speaker 1 (25:32):
Ryan. Wow so that's a, mouthful AND i Know i'm
not saying it. Right, Yeah i'm familiar with that email, Address.
JEANETTE i believe it's not the CEO's. Address it's the corporate.
Office it's, like, uh it's the guy who's in charge
of customer. Satisfaction that's all.

Speaker 7 (25:48):
Right sampath was previously served as THE. Ceo so, wow
that you got.

Speaker 4 (25:53):
Through, yeah that's. Great that's really, Good. Dennis and we
appreciate that info in the follow. Up but now you're.
Handled it only took nine, months, Right.

Speaker 12 (26:02):
Well, yeah but a couple of TIPS i want to.
Share first of, All jeanette when she called, me had
looked at every bit of correspondence from my account and
listened to every call before she ever talked to, me
so she understood what was going.

Speaker 13 (26:19):
On, oh it was very.

Speaker 12 (26:20):
Apologetic we talked about everything that's wrong At, verizon and
she let me know that BECAUSE i told Her verizon.

Speaker 8 (26:33):
Is not.

Speaker 12 (26:35):
Does not treat.

Speaker 5 (26:36):
You it sounds like she kept you as a customer, ultimately, Right,
yes you, know IT'S i got to take this break coming.
Up BUT i really do appreciate all the information and
the follow.

Speaker 13 (26:48):
Up.

Speaker 5 (26:48):
DENNIS i he made me think of that what he, Said, jeanette,
right think about that. Job think about who could handle that.

Speaker 4 (26:57):
Job it would be so hard to have that, job
because just Like dennis was so, frustrated just Like i've been,
there everybody in this room's been, there and somehow he's
still a customer thanks to.

Speaker 5 (27:10):
Her that's got to be a horrible. Job, MARK i
can top. THAT i just got done Suing. VERIZON i
have done, it AND i prevailed a, trial.

Speaker 1 (27:18):
Yep And i'm still their customer and you're Still i'm
surprised they haven't shut down my. Cap i'm shocked they
haven't shut mine down as.

Speaker 4 (27:25):
Well all, right listen three three seven, one three eight
two five, five we have one line. Open elizabeth has
a problem with the Roof. Julia i'm not sure donate
to charity is. Valid, OH i do remember. THIS i
talked to her briefly when she first called. In she
wants information this time of, year it's. Crazy you really

(27:48):
do have to be very careful who.

Speaker 5 (27:51):
Who you donate.

Speaker 4 (27:52):
To And i'm going to give you a lot of
information and how to check up on different people.

Speaker 5 (27:57):
Nonprofits right after, this.

Speaker 10 (28:04):
Go with a sure Thing Denver's best Roofer Excel roofing dot.
Com you don't pay a cent until you're contents of
time for an insurance check up free no obligation comparison
Call Compass insurance paying too much your coverage at dozens
of insurance.

Speaker 2 (28:21):
Companies find out now three oh three seven seven to one.

Speaker 10 (28:24):
Help you'll think you're his only customer when you Choose
frank durand the real estate man dot com to list
your home With Remax alliance three oh three nine two
zero sixteen twenty.

Speaker 2 (28:33):
Two all, right three o.

Speaker 4 (28:37):
Three seven one three eight two five five three zero Three, Martino,
uh we got a couple lines, open two lines. Open
you've been ripped off for taking advantage Of, Hey, julia Than,
elizabeth you'll be Next julia Bright leaf is At who
are you calling?

Speaker 15 (28:52):
About, yeah Bright, leaf that's somebody THAT i saw on
next store AND i thought it about donating. Too But
i've got a couple of red.

Speaker 7 (29:03):
Flags give.

Speaker 4 (29:04):
ME i want your idea of red. Flags first of,
all what do they say they? Do what do they
say they're? Nonprofits about.

Speaker 15 (29:13):
That they help grandparents who take care of their grandchildren in.

Speaker 5 (29:19):
Which way, though like just basically giving money each?

Speaker 15 (29:22):
Month well, no they didn't really, say but WHEN i
looked it, up it seems to me they're getting a
lot of yards cleaned. Up that's about.

Speaker 2 (29:34):
It oh my.

Speaker 5 (29:35):
Goodness well there's a me a wish. List, yeah how
much were you thinking of? Donating well, Three.

Speaker 12 (29:49):
But that's a.

Speaker 15 (29:49):
Lot if it's not going to the right, thing it's a.

Speaker 4 (29:52):
Ton if it's not going to the right thing WHAT
i would. Do there's a site called Charity. Navigator in,
fact it's charitynavigator dot.

Speaker 5 (30:01):
Org it's not, there, okay, yeah they have really no
the one you're looking for really has no.

Speaker 4 (30:12):
Rating but the unique part about Charity navigator if you're on,
there and remember it's dot. Org someone probably stole the
dot com on, it so it's dot. Org but the
unique part is you can actually type in what you
want to donate, to in other, words breast cancer for,
example or colon cancel or small children or starving, children,

(30:34):
whatever so you can search by, that or you can
search by exactly what you kind of want to do
to see if they're top, rated and see if it's.

Speaker 5 (30:44):
LEGIT i mean really it's not even it doesn't even
really have to do with top.

Speaker 4 (30:48):
Rated there's ONE i like. Tunnels this has. Nothing i'm
not saying you should donate to, this But tunnel To.
Towers WHAT i really like about them is one hundred
percent goes to the. PEOPLE i like that one hundred percent.
NUMBER i really.

Speaker 1 (31:03):
Do so, Hey, julia, well the thing.

Speaker 15 (31:07):
Is they sent me a list of who sent you
with these people From. Brightly, YEAH i, guess BUT i
thought it was kind of high because there are a
lot of gaming systems on.

Speaker 7 (31:19):
THERE i WOULDN'T i wouldn't even touch.

Speaker 15 (31:21):
It oh that's too.

Speaker 5 (31:22):
Much, YEAH i wouldn't give that charity any money.

Speaker 18 (31:25):
Whatsoever, Guys, Julia, Hey i've worked Out brightly and they're
down In Colorado springs and they provide meals to people
in The Colorado springs area and.

Speaker 1 (31:37):
Veterans they're also on.

Speaker 5 (31:40):
What's weird about? That she's saying it was something with,
GRANDCHILDREN i.

Speaker 19 (31:43):
Know but they're also On Colorado gibbs dot, org which
IS i, mean, okay they've been around forever in a, Day,
yeah they have.

Speaker 15 (31:51):
Been and, LIKE i don't know that you have the
right one because this one is In North golene and
WHEN i look up the address in the, townhouse it
could be totally.

Speaker 4 (31:59):
Fake that's that's the. Problem i'd stick to charity navigator
dot org once. Again AND i think she's, Right. Scott
they're probably piggybacking off of somebody. Else is that where
you were gonna, Say? Demitri, Well, mark not.

Speaker 1 (32:14):
Exactly i'm actually on the website called bright leafink dot
org and there are two letters.

Speaker 12 (32:20):
That's Bright.

Speaker 5 (32:23):
Oh, ok, yeah the wrong. One they're piggybacking off of a. Legit,
wow that happens all the.

Speaker 4 (32:31):
Time we even hear, that like there's do you guys,
know did you know there's another excel roofing or a
company that goes by Excel roofing that literally piggybacks off
At jay's advertising and the company. Sucks Anytime i've had
a complaint on excel, roofing it's never the real Excel,
roofing it's always these other.

Speaker 1 (32:50):
Scammers, wait hold, On SO i just looked up Bright
Leaf seniors and it still goes to bright leafink dot.
Org now the SIGNIFICANCE i did not know, That, yeah
magnificance of this particular. Website it includes two very recent
letters of. Accommodation one From Phil, weiser the State Attorney,
general and that's data just two months. Ago he, thanks

(33:13):
he thanks them for their. Work the second letter they,
post what do they? Do, Well i'm not, sure But
i'm not sure. Yet but the second letter is dated
only what four months, ago and that's From Senator Michael.
Bennett SO i don't like. Him, WELL i don't like
either of these two. Clowns but my point is it's
it's probably very difficult to get letters of accommodation from

(33:36):
these two guys unless you've been somehow vetted by their.

Speaker 5 (33:39):
Offices it probably.

Speaker 4 (33:40):
Is but what's making me nervous here, is first of,
all here's the charity that apparently and once AGAIN i
don't know if she's getting scammed by someone that's.

Speaker 1 (33:49):
Advertising what was?

Speaker 13 (33:51):
It?

Speaker 5 (33:51):
Facebook marketplace is.

Speaker 1 (33:52):
Where you saw?

Speaker 5 (33:53):
It, no it was on next, store on next, Store
that's where she sees it. First and then what did it?

Speaker 1 (34:01):
Say they did helped grandparents that are raising.

Speaker 4 (34:06):
Grandkids, yes and then When scott looks it, up they
feed people In Colorado springs at a different address In
North glenn by.

Speaker 5 (34:16):
Far and what is what is the website you are
on say about?

Speaker 19 (34:20):
Them same One i'm on the same one as. Dimetrix
does it.

Speaker 5 (34:23):
Say anything about? Grandparents, well you, know it's a pretty long.

Speaker 1 (34:28):
Page it's not very.

Speaker 15 (34:30):
Cool they have A Grandparents alliance group on. THERE i
saw it on there just a while.

Speaker 5 (34:35):
Ago it looks like THERE.

Speaker 15 (34:37):
I want to they're on the up and up asking
for gaming systems and. Things that's just.

Speaker 1 (34:42):
Awful, okay here's here's here's the list called services we
offer h roll in shower, conversions grab bar, installation exterior
plumbing and, light minor electrical, repairs door, repair blah blah.
Blah so that's one of the some of the services they.

Speaker 4 (34:59):
Offer, YEAH i, Would i'd watch it once. Again i'd
go To Chad Charity navigator dot. ORG i gotta keep saying,
that all. Right three o three seven one three eight
two five FIVE i, PROMISE i.

Speaker 5 (35:11):
Promise. Elizabeth with an issue with your, roof you're, Up Numero.
Uno we got some lines.

Speaker 10 (35:16):
Open three oh Three, Martino go with a sure Thing
denver's best Roofer Excel roofing dot.

Speaker 2 (35:22):
Com you don't pay a cent until you're.

Speaker 1 (35:24):
Content wait.

Speaker 2 (35:28):
Time for an insurance check up, free no.

Speaker 10 (35:30):
Obligation in, comparison Call Compass insurance paying too much your
coverage at dozens of insurance companies find out now three
oh three seven seven to one. Help you'll think you're
his only customer when you Choose frank durand the real
Estate man dot com to list your home With Remax
alliance three oh three nine two zero sixteen twenty two.

Speaker 13 (35:53):
Rip.

Speaker 2 (35:55):
News you don't have come running just as fast as
we can Show shooter's gonna help.

Speaker 4 (36:06):
Come this is The Troubleshooter Show No Tom, Martine welcome
my friends to the only show of it's. Kind we
are here to solve, problems to answer your, questions take your.
Complaints our goal is to make your.

Speaker 1 (36:20):
Life a little.

Speaker 5 (36:21):
Better we can do that by getting attorneys on to
help you. Out we can do that by answering your.
Questions we can do that.

Speaker 4 (36:28):
By calling out the absolute worst people out, there and
there's a lot Of it's kind of crazy how many
bad contractors are out.

Speaker 5 (36:35):
There there's a lot of good ones and.

Speaker 4 (36:37):
There's some that really ARE i don't think they intentionally
try to screw, people but they get in over their.

Speaker 5 (36:45):
Head AND i think a lot of people have done
that in their, lives especially if you own a small.
Business but here's the main. Deal three oho Three. Martino
that number works on and off the.

Speaker 4 (36:55):
Air we have some lines open right, now so you
can get right through three ZERO o Three martino three
oh three seven one three eight two five, five and
you can email us at any. Time it help at
troubleshooter dot. Com And, elizabeth what is going on with you.

Speaker 19 (37:16):
With?

Speaker 5 (37:17):
Me, yes Ma'am, Elizabeth, WELL i got MY.

Speaker 15 (37:22):
I GOT i got soldar on my roof got it and.

Speaker 6 (37:27):
Come over.

Speaker 15 (37:28):
Here now he was enough time or something like, that
and they can't put it, on and then they just
did it stuff and last we can't get a hold of.
Them M kenning has hit a.

Speaker 5 (37:42):
Text Hey elizabeth did you how did you contact this solar?
Company and what is the name of the?

Speaker 2 (37:49):
Solar because they.

Speaker 5 (37:50):
Didn't CONTACT i didn't.

Speaker 15 (37:51):
Contact then they turned to the.

Speaker 4 (37:53):
Door so somebody came to your, door that's, fine and
then sold you, solar right and then they put the
solar on your, roof and you're saying then they. Disappeared
does the solar? Work so it does? Work and you

(38:16):
wanted the Solar and why are you Calling elizabeth because
you've told me someone came to your house you wanted,
Solar they sold you, solar they installed the solar in
the solar.

Speaker 1 (38:30):
Works right hold of. Them what are you trying to
get a.

Speaker 5 (38:36):
Hold of them for?

Speaker 15 (38:38):
Rockey because because of the because the worst thing you
would have to get up.

Speaker 12 (38:47):
A deduction off of them through.

Speaker 7 (38:49):
Passes.

Speaker 4 (38:50):
Right, WELL i don't know when it GOT i don't
know when it got lit. UP i don't know if
the company that installed the solar took your tax. Credits
i'm not sure what happened. There why do you think
you don't have tax credits or you just simply don't.

Speaker 1 (39:06):
Know what you.

Speaker 15 (39:07):
Have that's, right you don't know what we.

Speaker 5 (39:11):
Have when did they install?

Speaker 8 (39:13):
It?

Speaker 5 (39:13):
When when did they? Actually, okay let me ask you, This,
elizabeth how do you know the solar's? Working you said
it was, Working.

Speaker 2 (39:20):
But how do you know?

Speaker 4 (39:21):
That do you see that on your excel? Bill and
by the, way do you have excel is and you
see what on your bill that makes you think your
solar's up and?

Speaker 5 (39:32):
Running?

Speaker 12 (39:35):
Well for what have the?

Speaker 15 (39:37):
Build my daughter has the?

Speaker 5 (39:39):
Bill your daughter has the?

Speaker 7 (39:41):
Bill, well, yes sit.

Speaker 15 (39:44):
Downstairs what company was?

Speaker 1 (39:49):
This what's the name of the?

Speaker 5 (39:50):
Company Rocky Rocky Mountain?

Speaker 15 (39:56):
Solar do you Have rocky sold the?

Speaker 11 (40:00):
Solar and now they just.

Speaker 12 (40:03):
Did they just? Disappeared hold on, there let's.

Speaker 4 (40:06):
Go let's go back to that last. Question what's the
name of the. Company it's not Just Rocky rocky, What,
no it's how do you spell?

Speaker 1 (40:17):
That m.

Speaker 15 (40:19):
EMMY R A. K? I i Think.

Speaker 5 (40:25):
Rocky? Solo and what what town are you?

Speaker 12 (40:30):
In are you In?

Speaker 5 (40:30):
Denver? Metro basically.

Speaker 6 (40:33):
Commit this Says Rocky solar out Of, Pensacola florida is permanently.

Speaker 7 (40:39):
Closed that's, oh but then Here's, yeah that's the only
ONE i, See, MARK.

Speaker 5 (40:45):
I found, one but it doesn't say it's. Closed this one, Says,
oh Here's Denver Affordable Solar panels In. Denver what what?
Paperwork and does your daughter live with?

Speaker 16 (40:57):
You?

Speaker 1 (40:58):
Yeah we don't get.

Speaker 4 (40:59):
Her, Yeah i'm going to put you on. Hold go
get her and ask her, Though so give us a.
Second you're going to be back on, hold but go ask.
Her if you guys have any paperwork as well with
the name of the, company have.

Speaker 15 (41:12):
Nothing, Hand so we don't have. Nothing that's What i'm
trying to tell.

Speaker 4 (41:16):
You, yeah all, right hold, on we're going to help you.
Out go get, go get your. Daughter we're going to
help you. Out we're gonna have to dig a little
deep on.

Speaker 10 (41:23):
This we'll go.

Speaker 1 (41:24):
Ahead, Hey, Mark so here's WHAT i found by looking
At morokisolar dot. Com so this is supposedly Their colorado web.
Page it does say that the Service Colora springs And. Denver,
however the phone number has an eight to five ZERO aera,
code which Is. Florida so If susan is, correct which
sounds like she, is and The florida company is. GONE

(41:45):
i think this was just The florida company trolling for
customers In colorado and pretending to be A colorado.

Speaker 4 (41:50):
Company well, yeah or it's just a marketing, company meaning
they just find someone else to put it. In but
WHAT i really want to figure out with her is
what happened or solar credits if she has, any and
then is the solar system. Working if she wanted solar
and it's literally like offsetting her, electricity it doesn't sound

(42:10):
like she's unhappy with the exception of the tax. Credits
she doesn't quite know how to use. Them did you
pick that?

Speaker 1 (42:16):
Up, no it wasn't easy for me to follow the.
Call but if the question is just about the status
of the solar, credits Then brooke would be a wonderful
resource to. ASK i would be a good right because
she deals with this for a. Living solar, credits.

Speaker 4 (42:30):
Yeah and curious if the COMPANY i know that company
on lease deals can keep.

Speaker 5 (42:35):
THEM i think the company can keep.

Speaker 4 (42:37):
Them in, GENERAL i know like car companies can keep
electric car, credits And i'm pretty sure if they, lease
like If tesla leases you a solar, system they might
get to credits back when they had residential.

Speaker 1 (42:51):
Credits, okay that totally makes sense because they're the owner of,
it then the.

Speaker 5 (42:54):
System So i'm not even.

Speaker 4 (42:56):
Sure what's weird is she's saying they don't have, paperwork
they just have nothing on. IT i feel bad for,
it AND i hope they can get their. Daughter THREE
o three seven one three eight two five five three
oh Three, MARTINO i want to ask you guys something
while we're waiting on. That we got a couple lines
open to you've been ripped off taking advantage of now's
the time to get that.

Speaker 5 (43:17):
In in, FACT i got.

Speaker 4 (43:18):
Three deputies sitting here to go make phone, calls do
whatever we need to recoup. Money but our dog was
sick right Before, thanksgiving.

Speaker 7 (43:28):
Poor Little mini awesy.

Speaker 5 (43:29):
Mars, yeah check it. Out she had pancrea. Titus, yeah
and uh a stomach ulcer and a stomach. Ulcer so
they put her on Mad she's doing, better but it
was thirteen hundred bucks for they did AN x, ray they.

Speaker 7 (43:43):
Did an ULTRASOUND x, ray, yeah and.

Speaker 4 (43:47):
Then the medication and then of course you know the
doctors of. This, yeah so where do You we'd never
draw a line at thirteen hundred. Bucks But i'm, saying
where do you draw? It we were talking to people Over,
thanksgiving dropped twenty.

Speaker 7 (44:01):
Five grand in a year's time and the dog died, Anyway.

Speaker 5 (44:05):
Yeah eight months later that was over twenty five. Grand,
yeah but someone was just telling us eight or ten? Grand,
yeah who was?

Speaker 4 (44:13):
That Old mike And. Stephanie oh, Wow mike was on first. Hour,
yeah they. Dropped stephanie was telling me they. DROPPED i
want to say ten grand in one of their.

Speaker 6 (44:24):
Dogs, well, Okay, mark this is the thing with. Me it's, like,
okay we're fourteen hundred dollars. In then they, say, oh
it's another, thousand and it's, like, well we're already fourteen
dollars fourteen hundred, in what's another you? KNOW i mean
that's sort of my mindset when we start spending money
on a.

Speaker 5 (44:40):
Pup the worst we ever did WAS. SeeU i was
not happy with that at.

Speaker 7 (44:46):
All we brought her almost four.

Speaker 4 (44:48):
Grand that was four grand under A german. Shepherd AND
i got to tell you. SOMETHING i felt LIKE i
got totally ripped. Off did you see a Supersus.

Speaker 6 (44:56):
Marian hospital which everybody else in the world, loves but.

Speaker 12 (45:00):
Oh it was.

Speaker 5 (45:00):
Horrible all they did is, say, oh there's nothing, Here
let's do another test and do. This that'll be a.
Thousand oh there's nothing, here let's do.

Speaker 4 (45:07):
This and then at the end they're, like, well really
there's nothing, wrong honest To, god that's what it came down.

Speaker 1 (45:12):
To, well here a thousand down his.

Speaker 6 (45:14):
Joint but, YEAH i, mean, well well go.

Speaker 5 (45:18):
Ahead what did they?

Speaker 7 (45:19):
Say he had fluid around his?

Speaker 2 (45:21):
Joy and it was just, yeah he.

Speaker 5 (45:24):
Was running injured it and he had fluid around his
Joy and there was nothing they could do but tell
us here was fluid around his.

Speaker 1 (45:30):
Joy you. Know as frustrating as that, IS i do
want to bring up the fact THAT i discovered a
very reasonably priced service veterinarian, service.

Speaker 5 (45:39):
Like an insurance or an actual actual.

Speaker 1 (45:41):
Clinics so it's operated By Max. Fund oh and it's
called The Max Fund Animal Wellness. Center and they're downtown
kind of like around eleventh And cherokee or. So AND
i started using them BECAUSE i happened to live very
close to, there so it was super. Convenient now And
i've found the think they're cheap well. People i've been
used them for about five years, now oh, wow and

(46:03):
it's a part of a, nonprofit and they do encourage
people to come in and use their service because that's
one of the ways they generate revenue for the Entire
Max fund. Operation and the typical service office visit is
ABOUT i think About they published their prices on their,
website but it's about sixty. BUCKS i found lab Work i've.
HAD i had a very sick, cat and the lab

(46:23):
work averaged me about twenty maybe twenty five dollars per.
Visit i'm hundred hundreds right. Now i'm not saying it's
the same lab work that you. Used it was stunningly,
cheap and then the prescriptions were stunningly. CHEAP i paid
anywhere from six to Eight the most expensive PRESCRIPTION i
filled for this cat was sixteen.

Speaker 4 (46:44):
Dollars we got our first dog from, Them oh, So
i'm pretty sure or Maybe alley Was our first dog
Was adobe Or?

Speaker 5 (46:52):
ALLEY i think it Was, adobe A, doobe, big.

Speaker 4 (46:54):
Big, doberman one hundred, pound Beautiful, doberman got from The Max.
Fund in, fact we would work on their cars for
free for The Max. Fund they would bring them into
the good years and we would do. That but we
got our first dog there and it's a great. Organization
three oh three seven one three eight two five. Five
we'll be right.

Speaker 10 (47:12):
Back go with a sure, Thing Denver's best Roofer Excel
roofing dot. Com you don't pay a cent until you're
contenth time for an insurance check up, free no. Obligation in,
comparison Call Compass insurance paying too much your coverage at

(47:33):
dozens of insurance companies find out now three oh three
seven seven to.

Speaker 14 (47:37):
One.

Speaker 10 (47:37):
Help you'll think you're his only customer when you Choose
frank durand the real Estate man dot com to list
your home With Remax alliance three oh three nine two
zero sixteen twenty.

Speaker 4 (47:47):
Two all, right three o three seven one three eight
two five five three oh, Three, Martine i'm going to.

Speaker 1 (47:55):
Go back To. Elizabeth elizabeth with this.

Speaker 4 (47:59):
Roof she called in and we're trying to figure out
exactly what's going. On but she bought a solar, system
or at least had one installed.

Speaker 1 (48:07):
Roughly a year.

Speaker 4 (48:08):
Ago apparently it's up and, running but they're trying to
figure out the tax credits and how to get the tax.

Speaker 5 (48:15):
Credits is that about, Right? Elizabeth i'm sure can you repeat? That,
Yeah so what's going. On is this the, Daughter, yeah
this is the. Daughter, okay so tell us what's going.
On help me out with your mom's.

Speaker 17 (48:30):
Issue, Yeah so we got solar and all of a,
sudden The muraki it's By Muraki, solar and the company
all of a sudden went out of. Business and so
now we don't know they were handed off to Like
Freedom solar or.

Speaker 15 (48:47):
Something so we've been trying to get a hold of them.

Speaker 17 (48:50):
In order to just talk about our, solar, right and
so we can't get a hold of. Them Freedom forever
doesn't call us back or. Anything so and they had
sold the business to. Them so now we're just like
paying on this. Solar AND i don't know if it's
an issue or, not BUT i think it's an issue

(49:10):
because we're paying on some product we can't get help.
WITH i got sent a number that's like way, overseas
and what.

Speaker 5 (49:19):
Is the actual what is the actual problem do you
think you?

Speaker 8 (49:23):
Have right?

Speaker 17 (49:23):
Now we're paying for this solar that like nobody.

Speaker 15 (49:28):
Owns like we own, it but and now we have they.

Speaker 17 (49:32):
Didn't tell us about a tax credit or, anything so
now we're over paying for the. SOLAR i feel LIKE
i don't think it's benefiting anybody you?

Speaker 1 (49:41):
Know, yeah so does the solar?

Speaker 12 (49:44):
Work?

Speaker 5 (49:44):
Though is it offsetting your Electric?

Speaker 17 (49:48):
NO i mean we're our bill is still one hundred
dollars or sometimes it's one hundred and.

Speaker 1 (49:52):
Thirty how much was he prior to the? Solar how
much was it prior to?

Speaker 14 (49:58):
Solar the?

Speaker 11 (49:59):
Same?

Speaker 15 (49:59):
Right?

Speaker 17 (49:59):
Mom about one hundred to one hundred and, thirty sometimes
two hundred. Two maybe it's offsetting it a little.

Speaker 2 (50:05):
Bit BUT.

Speaker 4 (50:10):
I guess What i'm trying to figure out is do
you think it's actually working or you think it's not even.

Speaker 1 (50:14):
WORKING i don't even.

Speaker 17 (50:17):
Think it's, working because, like if it was, working why
are we paying a solar bill or a energy?

Speaker 4 (50:23):
Bill, well it depends how much electricity you guys. Use
that's why it was like how much was it before and.

Speaker 5 (50:28):
After on the?

Speaker 1 (50:30):
Bill who do you guys Have?

Speaker 5 (50:31):
Excel have you?

Speaker 1 (50:32):
Looked is there any net metering on the actual? BILL
i can, look let me.

Speaker 17 (50:39):
SEE i didn't get a bill yet this, month BUT
i can look again BECAUSE i don't know how to
get into.

Speaker 4 (50:44):
It i'm curious if they ever GET i don't know
if they ever got it hooked hooked up to the,
GRID i would assume they. DID i wonder If, brooke
who is our solar, expert could actually looked at up.
Someway BUT i would think it is on one hundred.
PERCENT i would think it is on Your excel.

Speaker 17 (51:07):
Bills, Sean but how can we have to pay like
this company that's not available to us? Anymore, so, WELL
i think what.

Speaker 4 (51:14):
Happens to, Listen, LISTEN i understand your. Frustration you bought
solar from a company it looks like it's out Of.
Florida and the bottom line is they went out of.
BUSINESS i mean they're, not or at least they're from
what we can, see they went out of. Business but
a couple of, things if it makes you feel a little,
better we have a company that if you had a
warranty issue with the, parts not necessarily the, labor they'd

(51:37):
probably be able to step in and help.

Speaker 5 (51:39):
You but hold, On.

Speaker 4 (51:41):
Elizabeth the other, thing, though IS i want you to
understand it probably went through a finance.

Speaker 5 (51:46):
Company, yeah we.

Speaker 7 (51:48):
Did we went through.

Speaker 4 (51:49):
Dividend, yeah and you're gonna owe them no matter what,
Happens you're gonna owe dividend whatever amount of money it.
Is so, YEAH i wouldn't stop paying them because they
could come after you or come after your. Mother but,
really What i'd like to figure out is do you
have tax credits you can use or does your mom
have tax? Credits and then the other Thing i'd like

(52:12):
to figure out is if the solar's actually. WORKING i
truly would think, UH i would think That brooke or
someone over, There, suzanne you, know if she's around.

Speaker 5 (52:23):
Today we were talking about her this. Morning i'm not real.

Speaker 7 (52:26):
Positive, MARK i can.

Speaker 2 (52:27):
CHECK i want to do.

Speaker 5 (52:29):
This let's give this one To. Suzanne hold.

Speaker 4 (52:32):
ON i want you to give all your information To,
kelly And kelly send it over To, suzanne and we're
going to try to get in touch With. Brooke and
WHEN i say all the, INFORMATION i want the address
of where the actual solar was connected or, sold the
actual address of your mom's. House all, right three h

(52:54):
three seven one three eight two five, Five we've got
open lines for the first. Time it's a great time
to get. Through you've been ripped off or if you've
been taken advantage, of we'd love to hear from.

Speaker 13 (53:06):
You.

Speaker 4 (53:06):
DMITRI i had someone on the phone that wanted to
understand how you have been suing people that have been
texting you without permission un solicited.

Speaker 5 (53:20):
Texts so what happened? There you went and picked up in? There,
YEAH i picked up.

Speaker 1 (53:25):
Our crawler's, call AND i, said, hey we WOULD i
would love to share all the KNOWLEDGE i have with
you BECAUSE i love the. TOPIC i love talking about. It,
sure AND i, said, Hey mark is going to take
her call, next so hang. On our caller said he
has to run back to work right, now but he'll
do one of. Two he'll do two. Things first of,
all he'll call us, back but also he Gave kelly

(53:46):
his name and phone numbers so that she can make
an outbound call to our. Caller get him back on
the air so we can hear his actual. Questions, yeah
And i'll be happy to discuss. Anything how much money
have you recovered from that this year to? Date pretty
close to about thirty thousand bucks this year.

Speaker 5 (54:00):
Thirty thousand bucks from unsolicited.

Speaker 1 (54:03):
Texts, yeah they're All. Now it's important to note That
i'm not suing scammers, right because it's very difficult to find. Scammers,
yeah people out on their. Basement And i'm suing space
well in. Overseas of, Course i'm super actual.

Speaker 4 (54:15):
Spammers so spammer's meaning real companies that are soliciting in
a way they're not supposed to because.

Speaker 5 (54:22):
You're on the do not call.

Speaker 1 (54:24):
List i'm on two do not call, List, Federal state
And federal do not call.

Speaker 5 (54:27):
Lists so do you have to give?

Speaker 4 (54:29):
Them, Well i'll ask you about it after. This hold
On great three oh three seven one three Talk.

Speaker 10 (54:38):
Go with a sure Thing Denver's Best Roofer Excel roofing dot.
Com you don't pay a cent until you're. Content time
for an insurance check up free no obligation comparison Call
Compass insurance paying too much your coverage at dozens of
insurance companies find out now three oh, three seven to
seven to one. Help you'll think you're his only customer

(55:00):
when you Choose frank durand the real Estate man dot
com to list your home With Remax alliance three oh
three nine two zero sixteen twenty two.

Speaker 4 (55:12):
Right three oh three seven one three eight two five
five three oh Three, Martino, Hey deputy Uh, scott did
you buy anything On Cyber?

Speaker 5 (55:22):
Monday is that something you?

Speaker 1 (55:23):
Do and same with, You?

Speaker 4 (55:25):
Chopper do you guys actually go? LOOK i MEAN i
GOT i got everything From Costco Sam's. CLUB i didn't
buy any of, it but the advertisements are just. NonStop
i didn't buy anything. Nothing, yeah not a damn. Thing,
NOPE i Know suzan bought. SOMETHING i buy a lot of,
things BUT i don't. LOOK i honestly don't look for

(55:46):
those cyber prices or. Anything IF i, NEEDED i buy.

Speaker 1 (55:48):
It they had they.

Speaker 4 (55:49):
Had this, morning we were returning some stuff to A
Sam's club and they had A tv. There listen to,
this and it's not Even Cyber monday, anymore at LEAST
i don't think it. Is they had one hundred INCH.
Tv first of, all we've got a pretty big family,
room BUT i could not fit one hundred INCH tv in.
There it would cover like the bookcases and. STUFF i,

(56:10):
MEAN i simply couldn't put one in. There one hundred
INCH tv was like fourteen to fifteen hundred. BUCKS i,
mean think about, that a freaking hundred INCH. Tv do
you guys have a MASSIVE?

Speaker 1 (56:21):
TV i?

Speaker 20 (56:24):
HAVE i think it's sixty five. Inches, yeah those are
like the wall perfect in my. HOUSE i have sixty Five,
also the same. Problem anything, Bigger, yeah you can't fit. It,
yeah it is kind of cool to have. It it
looked just massive even In Sam's club it looked. Massive
she won't let me get a bigger one because literally
it would cover the.

Speaker 1 (56:43):
Bookcase, well we would go past our.

Speaker 6 (56:45):
MANTLE i, mean you have an eighty five INCH tv,
mark you can get what it. Is you can get
that one hundred inch one to replace our movie screen
in the, BASEMENT i.

Speaker 7 (56:54):
Guess but we're never.

Speaker 5 (56:55):
Down this, EVER i mean. Exactly in, fact we don't
even go to the basement. Anymore what's the?

Speaker 8 (57:02):
What?

Speaker 5 (57:02):
What what do you think the silliest THING i ever?
Bought she's, Laughing, OKAY i know you. BOUGHT i THINK
i think your hair tryer was.

Speaker 2 (57:12):
Silly, Okay, WELL i, mean well you bought it for.

Speaker 1 (57:16):
ME i, KNOW i mean you love, it but it's
kind of the silliest thing you ever.

Speaker 6 (57:20):
Bought, yeah we have two, motorcycles twin motorcycles sitting in
archarage for the last nine years that have never had
regular tags put on, them and we've never ridden them
once other than the day we bought.

Speaker 7 (57:31):
Them and there what are they Called paggio's or what
are they? Called they're for sale.

Speaker 5 (57:37):
People, Pugo, now what's the.

Speaker 2 (57:42):
Scooter?

Speaker 5 (57:42):
Company they're like brand new.

Speaker 1 (57:45):
Husho maybe it is.

Speaker 5 (57:49):
FRESH i had a bicycle by.

Speaker 7 (57:51):
Then that's the dumbest purchase you've ever, made all.

Speaker 5 (57:53):
Right SO i bought to, listen there's three.

Speaker 6 (57:55):
Wheels never we've never ridden, them we've never tagged, them
and they have not come out of our garage since
the day you bought.

Speaker 21 (58:02):
Them what's the ones you take on THE rv, trip,
right that's sus. Crashes, no so these are electric. Scooters
these these, True these are two fifty. Ccs they're matching
and they're really weird. Looking you, guys three.

Speaker 5 (58:19):
Wheels they're technically a, scooter but truly they drive like a.

Speaker 4 (58:24):
Motorcycle and there's two tires in front and one in the.
Rear it's nothing like people are used to. Seeing they
at one point were big over and wherever. THAT i
think They're, italian but you could be. Right they Sound.
French and the only REASON i bought. THEM i don't
even remember.

Speaker 6 (58:41):
Why you had this great idea that you AND i
would be like this motorcycle couple running around.

Speaker 7 (58:48):
TOWN i, know.

Speaker 11 (58:51):
AND i.

Speaker 20 (58:52):
Wasn't tom had a name for the true motorcycle with
you know the wheels in.

Speaker 5 (58:58):
Front, oh, no that's that's uh, god they someone called
on one the other.

Speaker 4 (59:03):
Day he begins with, This, yet those things are wild
because anywhere you, go Like Las, Vegas, california they rent them.

Speaker 5 (59:11):
Everywhere do?

Speaker 1 (59:12):
THEY i MEAN i rode a three wheels.

Speaker 5 (59:14):
CAR i think those are technically a.

Speaker 1 (59:16):
CAR i don't.

Speaker 4 (59:19):
KNOW i Think i'm pretty sure they're a. Car you're
talking about the ones with two wheels in, front, Right
but it's like a. Car there's two people that sit
side by side they. Can, Yes i'm almost.

Speaker 5 (59:30):
Positive unlike uh Like Peter boyles has a trike and
that's a three.

Speaker 4 (59:36):
Wheeler BUT i think that's called a. Motorcycle what is
the name of that damn thing he's talking. About i'm
almost positive that's a. Car Good tom calls them spiders or. Something, Canam, Yeah.

Speaker 5 (59:47):
CANAM i think makes.

Speaker 1 (59:49):
Them that was the original name for.

Speaker 4 (59:50):
Him, well Can AM's a. Manufacturer they make what you
guys are talking. About have you ever driven?

Speaker 6 (59:57):
One?

Speaker 20 (59:57):
NO i drove a trike like. BOILS i, mean real
people put two wheels behind.

Speaker 13 (01:00:02):
You you?

Speaker 1 (01:00:02):
Did do you drive? One? Now? NO i sold?

Speaker 5 (01:00:04):
It but why do you sell?

Speaker 1 (01:00:05):
It kind of like?

Speaker 20 (01:00:08):
You you, know a satin a man cave forever AND
i didn't use. IT i GOT i drove one on
THE pd. TOO i drove.

Speaker 5 (01:00:14):
It i'll be honest with, MOTORCYCLES i bet did you
just start thinking you might?

Speaker 1 (01:00:21):
Die that never worried. Me it was just a lack of, use,
really just lack of, use and you sold.

Speaker 20 (01:00:26):
It, yeah because at that point in Tom, MARK i
worked AT, fema SO i was always gone during the.
Summer i'd come home during the coldest part of the
year and drive. It AND i wasn't going to drive,
it even though you KNOW i was a three, wheeler you,
KNOW i.

Speaker 5 (01:00:40):
FO i finally thought i'd.

Speaker 1 (01:00:42):
Die we took a.

Speaker 5 (01:00:43):
TRIP i just would drive like a maniac on my crowch.
ROCKET i truly THOUGHT i would just. Die do you
ever have a, Motorcycle? Dimitri oh, no, no, no, no, no,
No why because.

Speaker 1 (01:00:53):
You're afraid of? Them Because i'm afraid of dying on. One, yeah.

Speaker 5 (01:00:55):
Exactly it's not even the.

Speaker 1 (01:00:57):
DRIVER i never.

Speaker 5 (01:00:58):
THOUGHT i, MEAN i drove like a maniac WHEN i
was in my. Twenties but even when you're not driving
like a, maniac it's one dude in a car running
a red light and your toast or just not even
seeing you not even, SEE i had an employee that
got hit and got thrown like fifty yards and he
was in the hospital in a coma for like thirty.
Days he didn't wear a helmet the whole.

Speaker 6 (01:01:18):
Bit, yeah we had that, Friend brian's son who was
In florida all motorcycle and went off the off off
a ramp highway.

Speaker 7 (01:01:26):
Ramp picture like the kid not too long.

Speaker 4 (01:01:30):
Ago picture LIKE i twenty five guys coming From Castle
rock Through parker and you're gonna hop On sea four
seventy going West seafour seventy nine e four and you
go over that big turn and you're above. Everybody he
literally flew, off hit the wall on. Something it wasn't.

(01:01:52):
There it was In, florida but he hit the wall and.

Speaker 1 (01:01:55):
Flew it was.

Speaker 5 (01:01:56):
Ridiculous his dad said he flew one hundred and fifty
two hundred yard yards to his. Death AND i, Mean
i'm sure he was alive the whole time in the.
AIR i, MEAN i don't think hitting the wall on
the motorcycle just threw them over the.

Speaker 1 (01:02:09):
Wall it's. Terrifying, yeah, man just another reason to avoid,
motorcycles you. Know for, me NOW i realize that some
people are just they love. Them they're, dangerous they gladly
or they willfully accept that. Risk more power to. THEM
i have nothing against.

Speaker 5 (01:02:23):
THOSE a lot of people driving their whole lives and
never have an. Issue OH i think that's probably most motorcycle. Rider,
YEAH i would, guess so it's kind of. Crazy we
were on our Little. Suzuki this wasn't long. AGO i
don't even really consider it a. Motorcycle, WELL i, mean
it's definitely a, motorcycle but it's only a two point
fifty and it's an. Enduro and when we used to

(01:02:44):
go on our v trips before we started bringing a,
car we would put it on the back and we
would just bring to different. Places but we were on
slip rock and ut.

Speaker 7 (01:02:55):
YEAH i don't know if that's called slip rock or slick.

Speaker 5 (01:02:59):
Rock, yeah and we basically fell.

Speaker 1 (01:03:02):
Backwards it was.

Speaker 5 (01:03:03):
Horrible it was a bad deal. Anyhow three oh three
seven one three eight two five five old tight.

Speaker 10 (01:03:12):
Go with a sure Thing Denver's Best Roofer excel roofing dot.
Com you don't pay a cent until you're, content wait
time for an insurance check up, free no. Obligation in,
comparison Call Compass insurance paying too much your coverage at
dozens of insurance. Companies find out now three all three
seven seven to one. Help you'll think you're his only

(01:03:34):
customer when you Choose frank durand the real estate man
Dot com to list your home With Remax alliance three
oh three nine two zero sixteen twenty two.

Speaker 1 (01:03:44):
Three oh three seven one three eight two five.

Speaker 5 (01:03:48):
FIVE i kind of love this time. Here you, know
we have talked about over the, years so many different
things on this, show AND i really was thinking about.
MOTORCYCLES i really did love driving, them guys And. Dmitri
you even acknowledge that you've driven them, before you just
never really owned.

Speaker 1 (01:04:04):
One oh, Yeah i've borrowed friends motorcycles both for on
road use and off road use up in the, mountains
AND i had a. Blast they had a ton.

Speaker 8 (01:04:11):
Of, fun of.

Speaker 5 (01:04:12):
Fun off road is so. Funny that was the especially fun.
Part up in a moab and. Stuff that's where they're really.
Fun even the four. Wheelers they're not four wheelers side
by sides and. MOTORCYCLES i don't think i'd want a
four wheeler up. There and then you used to Drive,
chopper that other, one you, KNOW i go back and

(01:04:34):
forth on motorcycles as we were talking about. THEM i
bet within the past three WEEKS i have seen A bmw.
One oh, yeah AND i have wanted.

Speaker 12 (01:04:46):
One.

Speaker 7 (01:04:47):
YEAH i remember you Mentioned you're, like, wow that looks really.

Speaker 9 (01:04:50):
Cool.

Speaker 4 (01:04:50):
YEAH i like those ones that can go basically off
road on. Road it's an, enduro but they're really meant
to go thousands of.

Speaker 1 (01:04:59):
MILES i have a friend that has one and they're
it's older than.

Speaker 20 (01:05:03):
HIM i.

Speaker 1 (01:05:03):
Think Now they're.

Speaker 4 (01:05:04):
Unbelievable they look like the funniest, thing the big saddle,
bags everything on.

Speaker 20 (01:05:08):
Them the piston you talk, about the pistons are opposite each.

Speaker 1 (01:05:12):
Other, yep that, one. Yep oh what's?

Speaker 7 (01:05:14):
Next are you gonna be a prospect to join a motorcycle?
Gang mark and start to learn a?

Speaker 1 (01:05:20):
Vest she got so uh SHE i love this and,
tattoos so get up neck.

Speaker 7 (01:05:27):
Tattoos.

Speaker 5 (01:05:28):
IT i know, nothing AND i mean literally nothing about motorcycle,
clubs just, nothing absolutely. Nothing BUT i do know.

Speaker 4 (01:05:36):
This when the Stage coach In franktown, Reopened, yeah so
the Stage coach has.

Speaker 5 (01:05:44):
Been around forever in the. DAY i don't know how
many different.

Speaker 7 (01:05:48):
Owners they've been a huge biker.

Speaker 5 (01:05:51):
Ball oh my, god there's one picture they used to
have up a.

Speaker 1 (01:05:54):
Millions do you even know where it? IS i know
Where franktown is, is right where it.

Speaker 5 (01:06:01):
Is, yeah the by the gun shop that is probably
less than an eighth of a mile MAYBE i know
that area pretty. Well, yeah not that side of the,
street basically caddy corner to the gun.

Speaker 1 (01:06:12):
Shop oh, yeah, OKAY i know. That it's like a
cafe looking. Building yeah, yeah.

Speaker 2 (01:06:17):
Yeah so biker.

Speaker 4 (01:06:18):
Bar it's red SO i mean really back in the,
day and the day wasn't that long ago because it
was closed for about a year the owner.

Speaker 1 (01:06:24):
Died but it's been open.

Speaker 5 (01:06:27):
FROM i think the fifties and it's been a biker.

Speaker 4 (01:06:30):
Bar when it's a nice day in the, summer you
could literally have you, know a couple Hundred harley's parked
out front.

Speaker 7 (01:06:36):
Way it's just very, popular very far re.

Speaker 5 (01:06:39):
Popular aud the owner, died. Yep we knew the old
owners kinda kind. Of, yeah they knew who we were
because we'd go in, there we'd love their. Pizza, Yeah
and so the old owners. Died they how do you put?
This the employees tried to keep it. OPEN i, mean
really imagine this like a bar. Restaurant the owner dies

(01:07:02):
who assigned the. Lease all the credits in his name
are actually Her and how about this just.

Speaker 7 (01:07:06):
The alcohol, license it's, messy keep all of.

Speaker 1 (01:07:11):
That, going to keep it, going and kind of like
weekend At.

Speaker 4 (01:07:15):
Bernie's, actually the WAY i think it happened kind of
was like, that probably a little more uh. That there
was probably a little more thought into it besides just
carrying around the dead woman saying oh, no she's in the.
Back it was a little, DIFFERENT i, hope But i'm
not too sure, Actually so so what happens, though is

(01:07:37):
they end up closing for a while and the landlord
who owned the property didn't want anybody else to have.

Speaker 5 (01:07:44):
IT i think he just wanted to sell the property
and be done with the rental.

Speaker 7 (01:07:47):
Business on that bill guy came, in the new guy
comes in and he. Renovates it's.

Speaker 5 (01:07:53):
Gorgeous oh, yeah in, fact beautiful free plug right, now
it's absolutely beautiful and it's a, great great.

Speaker 1 (01:08:00):
Facility they updated.

Speaker 5 (01:08:01):
It if you were there in the, past and the
bathrooms were really, shady, yeah the whole place was, shaded and.

Speaker 7 (01:08:07):
The pizza still as good. Mark it was like holes
in the.

Speaker 1 (01:08:10):
Floor it was so. Bad it. Was it was, crazy
but it was a cool. Place. Yeah now it's like
it's still a cool, place but it's.

Speaker 5 (01:08:18):
Open but he put up On, facebook, yeah on.

Speaker 7 (01:08:21):
Social media like, hey we're getting ready to, open but.

Speaker 5 (01:08:24):
But if no colors, alone no o MCS omc motorcycle,
Clubs and that's like what it was.

Speaker 6 (01:08:33):
Forever that's What you could come here in your motorcycle
with your, motorcycle but don't show up here in your
colors and gang best and it was.

Speaker 5 (01:08:41):
Like NO, omcs you guys are not.

Speaker 4 (01:08:43):
Here this is more of a police slash fireman Oh,
poppo which is really.

Speaker 1 (01:08:52):
COOL i like what he's.

Speaker 4 (01:08:54):
Saying but the problem is their entire period of being
open was not that.

Speaker 1 (01:09:00):
Way, well did they have regular people come Into.

Speaker 15 (01:09:05):
You're?

Speaker 1 (01:09:06):
Regular because this is WHAT i. Mean so when there
was a motorcycle club, hangout was it primarily one percent
of the clientele throughout the.

Speaker 2 (01:09:14):
Week in the, summer on the. WEEKENDS i mean that was.

Speaker 5 (01:09:18):
There walk in there AND i might turn around and
go says. Today, yeah, yeah you can. Tell you can
tell when there's a few meth deals going.

Speaker 1 (01:09:29):
On in the back. Room i'm, SORRY i, Mean i'm not.

Speaker 4 (01:09:32):
Kidding it's like those two. Bars, well hold, on we
got to go to this, break AND i Promised Rick
i'll come to. You i'll stop talking after this three
oh three seven one three eight two five, five But
i'll finish the. Story what happened after he posted that
On facebook because it got a little.

Speaker 10 (01:09:49):
Crazy go with a sure Thing Denver's best Roofer Excel
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Speaker 2 (01:09:59):
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Speaker 10 (01:10:01):
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comparison Call Compass insurance paying too much your coverage at
dozens of insurance companies find out now three oh three
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(01:10:23):
three oh three nine two zero sixteen twenty.

Speaker 2 (01:10:25):
Two ripped of.

Speaker 5 (01:10:33):
You so you don't have to come running as fast
as we can Show shooter's gonna.

Speaker 1 (01:10:43):
Help come, Man this is The Troubleshooter.

Speaker 4 (01:10:47):
Show No Tom, Martinez, Welcome welcome my friends to the
only show of his Can we're here to solve, problems answer,
questions take, complaints make your life just a little bit.
Better if you've been ripped, off you need some. Help
we've got great people around.

Speaker 5 (01:11:01):
Help in, fact right Now i've got some deputies sitting
around wanting to jump in and sink their teeth into
some three h Three.

Speaker 4 (01:11:09):
Martino it's as easy as. That and by the, way
you can call that number, anytime but right now you
can get. Through we got a couple lines, open three
zero Three. Martino we've been talking about all kinds of
stuff during the. BREAKS i got to remind people they
can watch us and listen to, us even the conversations
we have during.

Speaker 5 (01:11:28):
Breaks on.

Speaker 4 (01:11:30):
YouTube you go to, YouTube type In Troubleshooter, network you'll find,
us and we'll be live right there now and you
can join that. Way you, know we were talking about
something THAT i didn't even. REALIZE i moved To colorado
in Ninety, susanne when did we move here ninety one
or ninety two?

Speaker 7 (01:11:46):
Years, well, first nineteen ninety, Three, MARK.

Speaker 4 (01:11:49):
I was off AND i didn't know you guys had
the low alcohol, bars the three to two back in the.
Day could you be the reason for them if it
was like it was In New york and other places
still well before my time or way before my, time was.

Speaker 1 (01:12:07):
They all you could drink at? Eighteen you can drink
three to what was called three two beer at, eighteen
and they still have.

Speaker 5 (01:12:13):
It they call it Like miller.

Speaker 1 (01:12:15):
Lite, yeah but you still have to be but now
you have to be twenty one too could drink.

Speaker 4 (01:12:18):
It think of how silly that is just on face,
value because you could drink twelve of those and be
as drunk as drinking six. REGULARS i, mean like when
when those bars were around In colorado and you guys
went to, them were people drunk.

Speaker 1 (01:12:35):
Lift out of their? Minds they probably the dam owned. Whiskey, well,
NO i never saw, That but WHAT i did see
was a lot Of california coolers in the parking lot
being chugged in cars before people went, In before they'd go.

Speaker 20 (01:12:48):
In those bars were so wild that there're before off
Duty denver osters in them keeping the.

Speaker 1 (01:12:54):
Peace so the.

Speaker 4 (01:12:55):
Damn three two bars actually probably had more problems in
the full blown.

Speaker 1 (01:12:59):
Bars, no this isn't the days before stabbings and. Shootings you'd,
have you, know you'd have the occasional fisty cuffs among.

Speaker 5 (01:13:06):
You, know the gentlemen, fighters, fighters but it was.

Speaker 1 (01:13:10):
Unheard Of, chopper correct me If i'm. Wrong it was unheard.
Of somebody get stabbed or shot or, right and you
were a cope all. RIGHT i worked those bars, well
a lot of puking, man a lot of vomit me
a name of one you guys, remember, Oh.

Speaker 20 (01:13:23):
Chopper Stout Street Electric company was a, Bar, yeah thirteen
forty Six STYLET i think.

Speaker 13 (01:13:29):
Was and it was.

Speaker 20 (01:13:30):
Upstairs so there's watching the people go back down at
the end of the.

Speaker 1 (01:13:36):
Night, yeah it was great fun watching them fall down the.
Stairs but all standing one just watching you. Entertainment.

Speaker 4 (01:13:43):
Yeah, see until you guys told me, THAT i almost
kind of always pictured those places as like really. Mellow
like we go to. Breweries we don't go to. Bars
breweries are as mellow as he. Gets i've never seen a.
Fight the only Fight i've ever seen in a brewery
is maybe two, dogs because you can bring your dogs
in and sometimes there's a mean, dog but you, know

(01:14:05):
then the owner yanks him and it's.

Speaker 5 (01:14:06):
OVER i, MEAN i just never seen fights and. Breweries
it's so weird hearing that three to two. Alcohol there
was a lot more going on.

Speaker 1 (01:14:16):
There But, mark you got to remember their target clientels
eighteen year old guys, right who just started drinking for
the first, time and they're in high. School and then
there are girls around and clove. Cigarettes, peacock They're peacock's
exactly what they drank by the. Picture they didn't drink
by the. BOTTLE i mean you would hold so you'd

(01:14:36):
put it was all in, pictures so you put your
hand through the pitcher handle so they could hold a
home kind of you, know.

Speaker 5 (01:14:43):
Sacination, courage binge. Drinking oh boy did they?

Speaker 1 (01:14:47):
Ever and you walk in and all you hear is
this constant ding of quarters being like powers off these long.

Speaker 5 (01:14:53):
Long like hostyle. Table we all played. Quarters yeah that's. Crazy, Hey,
rick how can we help?

Speaker 1 (01:14:59):
You what's going?

Speaker 14 (01:14:59):
On?

Speaker 3 (01:15:02):
Well first two things BEFORE i ask about reverse mortgage
an Old my wife is an.

Speaker 5 (01:15:08):
Old uh never say my wife is an old, anything.

Speaker 15 (01:15:13):
But go, Ahead rick shot cut her time over At Stout.

Speaker 3 (01:15:17):
Street, oh those rules were mostly forgetting eighteen year old
girls and don't let them kid.

Speaker 5 (01:15:23):
You yeah that's WHAT i was.

Speaker 1 (01:15:24):
Thinking, YEAH i know that for a.

Speaker 3 (01:15:27):
Fact, uh the. Stagecoach first TIME i was, THERE i
was riding a scooter and uh they jumped in last. Time, well, no,
NO i was A Harley.

Speaker 12 (01:15:40):
Driver, cool but last TIME i was there was about
a month.

Speaker 3 (01:15:42):
Ago.

Speaker 5 (01:15:43):
Yeah it's cool, looking isn't.

Speaker 3 (01:15:44):
It, yeah it kind of enjoyable.

Speaker 1 (01:15:47):
Anyway, Uh i've got a.

Speaker 3 (01:15:51):
Sheelock coming out of its drop period and going into
the permanent loan.

Speaker 5 (01:15:56):
Period yeah where they, start you got to start painted off.

Speaker 3 (01:15:58):
Yep, yeah no problem. There i'm pushing eighty years. OLD
i got a bunch of, equity So i'm thinking of
doing a reverse. Mortgage, yeah, well what's the advice on?
That you, know of course everybody is offering reverse, mortgages
but those like brokers.

Speaker 1 (01:16:15):
Or, yeah well this is.

Speaker 5 (01:16:18):
DIRECT i wouldn't Even i'd go WITH cmg no matter.

Speaker 4 (01:16:20):
What because you're going direct with the, lender you're going
to have the lower fees compared to most, brokers and
then you're also going to have the best interest.

Speaker 5 (01:16:29):
Rate, yeah there is an interest rate tied to. It you're,
eighty so there's no.

Speaker 4 (01:16:34):
Problem BUT cmg for people over fifty, five actually have
a product they can.

Speaker 5 (01:16:41):
Do, really it's is a reverse mortgage good for?

Speaker 4 (01:16:44):
You as an entirely different, question, though IF i was
going to get, One i'd go directly WITH. Cmg there's
no doubt about. It they might do more than. Anybody
everybody else is going to mark them up or a
lot of. Brokers that's how they make their. Money but,
but but but if you, do you need the. MONEY i, mean,
really that's what it comes down. To do you want
to leave the house to? ANYBODY i, mean, like what

(01:17:07):
is your.

Speaker 3 (01:17:07):
Circumstance, well obviously to supplement income and take a draw. Off,
yeah that's kind of WHAT i use it. FOR i
use it more like a helock.

Speaker 1 (01:17:18):
Too if they offer Those, yeah they, do they do big.

Speaker 5 (01:17:22):
Time there's numerous different. Things let's do. This Get john
on real. Quick let's get the man.

Speaker 4 (01:17:27):
ON i, mean this guy's done more reverse mortgages And
i've taken calls ON i mean, honestly and let's ask
him the real questions whether it's. Good we have a
lot of people in our audience that are up Around tom's,
age and they, literally of, course are asking about reverse
mortgages all the. Time some of the THINGS i do
know is it'll eat up equity a little. Quicker But

(01:17:49):
i've never understood this from people Like i've never understood this.
Call and, guys please jump in with. THIS i don't
want to do it BECAUSE i want to be able
to leave the house to the. Kids so, meanwhile they
call into the show because they're kind of. Struggling they
don't want to have to make that mortgage payment, anymore

(01:18:09):
or they want to get access to some of the.

Speaker 5 (01:18:11):
Equity they've been building their whole. Life but they're thinking
of their children.

Speaker 8 (01:18:17):
Long.

Speaker 5 (01:18:17):
Term and there's nothing wrong with thinking about your.

Speaker 4 (01:18:20):
Children we all want to do, it BUT i don't
understand the mentality to where you would live somewhat, broke
not enjoying what you refer to as the golden years
because you want to leave the house to the. KIDS i,
mean you guys are older than. ME i, Mean, choppard
does this ring any bells with?

Speaker 13 (01:18:38):
You or Is?

Speaker 1 (01:18:39):
Scott? Oh, YEAH i have a reverse AND i love.
It you do love?

Speaker 19 (01:18:44):
It, yeah but one of my kids is like concerned
that he's not going to get much WHEN i pass.

Speaker 1 (01:18:50):
Away see?

Speaker 4 (01:18:51):
That, Okay, okay just what you just said there drives me,
crazy not about, you but about your.

Speaker 2 (01:18:57):
Kid no.

Speaker 1 (01:18:57):
OFFENSE i don't know your, child but that to me
is crazy to.

Speaker 4 (01:19:01):
SAY i can't imagine going to my parents and, saying,
hey what you're taking a cruise that could be.

Speaker 5 (01:19:07):
Mine it doesn't even make sense to. Me doesn't that
piss you?

Speaker 19 (01:19:12):
Off, Honestly, Scott, yeah we were talking about It sunday literallys.
Ago but, yeah it pisses me off every time it
brings it.

Speaker 5 (01:19:19):
Up oh my, god That's i'm a speechless.

Speaker 1 (01:19:25):
Chopper marcus is a a quick little.

Speaker 20 (01:19:28):
Story my two boys listen to this, program so you
ain't gonna say.

Speaker 1 (01:19:33):
Nothing, well, no they listened to this program when they were.

Speaker 20 (01:19:36):
Young oh, okay and they're very financially responsible because they
listened To Tom god and they foulwed his. RULES i
don't have any problems with my, kids so.

Speaker 5 (01:19:45):
There's no issue like and it's not And, Scott i'm
not trying to pick on.

Speaker 1 (01:19:49):
You it's not just.

Speaker 4 (01:19:51):
You those calls Since i've been doing this show have
come in for twenty, years actually longer than twenty, years
and they always come in the same. Way but hold,
on let's try to get you, On. CLAYSON i gotta
take this. Break three zero three seven one THREE a
two five five get that call in. Now three oh
Three Mark Team new.

Speaker 10 (01:20:14):
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Com you don't pay a cent until you're contenth time
for an insurance check up free no obligation comparison Call
Compass insurance paying too much your coverage at dozens of
insurance companies find out now three oh three seven seven
to one. Help you'll think you're his only customer when

(01:20:36):
you Choose frank durand the real estate man Dot com
to list your home With Remax alliance three oh three
nine two zero sixteen twenty.

Speaker 4 (01:20:44):
Two all, right three oh three seven one THREE a
two five. Five we're trying to get UH cmg.

Speaker 12 (01:20:55):
Up, Hey.

Speaker 4 (01:20:56):
Rick as soon AS i get you up WITH, cmg
we're gonna call you, back But i'm going to put
you in touch with the main guy over, There John,
clace and then just ask him the. Questions you, know
in my personal, opinion if you want to reverse, mortgage
you don't want to make that mortgage payment. Anymore you save,
that there's no doubt about, that and then you'll have

(01:21:17):
a line of credit or a check each month you.
GET i, mean it's kind of a no. Brainer if
you don't want the payments and don't have other income
coming in that you you.

Speaker 5 (01:21:28):
Know if you need more. INCOME i don't see the
harm in getting a reverse mortgage.

Speaker 15 (01:21:33):
Ever, yeah what's their phone?

Speaker 5 (01:21:35):
Number just for, Picks, susann pull Up john's number for,
me But i'll give you his direct. Number you want
to deal With, John i'm not.

Speaker 4 (01:21:42):
Kidding he's like the branch president over, there and he
can lend in every state across the country because they're you,
know they're the actual. Bank how much is your mortgage
payment right, now by the, way.

Speaker 8 (01:21:56):
Zero?

Speaker 5 (01:21:57):
Zero but you have that other one coming do the?

Speaker 3 (01:21:59):
Helock, yeah there's about fifteen yrand on, it so it's.

Speaker 5 (01:22:03):
Nothing all, right let's do.

Speaker 4 (01:22:05):
This we're gonna grab your info, too And i'm gonna
make sure you Get john's.

Speaker 1 (01:22:10):
Number what is a three oh three.

Speaker 7 (01:22:11):
Five seven seven seven two zero.

Speaker 1 (01:22:14):
Six three oh three five seven seven seven two zero.

Speaker 5 (01:22:19):
Six why doesn't that sound?

Speaker 7 (01:22:21):
Right, well just so you, Know, mark he has two
different phone numbers he.

Speaker 6 (01:22:25):
Uses that's the one on the referral, list AND i
confirmed with him he likes that.

Speaker 5 (01:22:29):
One is that's the? Better, yeah, okay, perfect that's probably
his direct, Number so give it one more, Time.

Speaker 6 (01:22:34):
Susan, oh that's three oh three five seven seven seven
two zero.

Speaker 5 (01:22:38):
Six and Then kelly get his info that we can
give To john if he wants to do that as,
well because you got a text Into john three oh
three seven one three eight two five, five get your
calls in right. Now we were talking during the.

Speaker 4 (01:22:50):
Break god IF i don't even know how to say
what we were talking about during the break literally because
going back in the day When chopper was a, COP i,
mean and we were talking the three two bars and.
Stuff BUT i didn't realize back then how many like
bath houses and stuff there were In.

Speaker 5 (01:23:07):
Denver was that all pretty? Normal?

Speaker 1 (01:23:09):
Chopper, yeah there was a actually didn't have that many
problems with.

Speaker 20 (01:23:14):
Them they weren't like the three two. Bars, yeah we
didn't have cops working in bath.

Speaker 4 (01:23:18):
Houses but well it made me think a Sheriff, SULLIVAN i,
mean think about getting checked in to the jail that's
named after.

Speaker 1 (01:23:27):
You it's a pretty impressive. Accomplishment you, Know tom is
the one that got.

Speaker 5 (01:23:30):
Him what you guys didn't know, that don't?

Speaker 1 (01:23:33):
You what Did tom have to?

Speaker 5 (01:23:34):
Do martino Got sullivan because he knew he knew he
got a call trying to think of.

Speaker 4 (01:23:43):
That everybody else thought the guy was. Nuts there was
a Guy i'm not going to say his, name and
the main reason IS i can't remember, it but he
would go to these bath houses to get. Meth, okay
and he called up and left a, message uh With.
Tom i'm not sure if they was At fox thirty
one or where it, was but it was literally For,

(01:24:03):
tom and he left messages for a lot of. People
But tom literally called him, back AND i Think tom
thought he was crazy at first because the, GUY i,
mean he's a meth addict and he was trading sex for.

Speaker 5 (01:24:15):
METH i, mean that's what this guy would.

Speaker 4 (01:24:17):
Do and he basically Called tom up and, said you're
not going to believe, this because no one else believes.
It but, literally one of the men That i'm meeting
in these bath houses and Then i'll go over and
we'll meet at hotels and stuff and blah blah blah
Is Sheriff. Sullivan, god how. Embarrassing and you've got to
think to, Yourself, oh this guy's. Crazy, YEAH i, mean

(01:24:39):
what are the. Chances, hell they named the jail after
the guy it was that was his, place, literally, Right
So tom set up a sting with this guy that called,
him and sure, enough guess who shows?

Speaker 5 (01:24:51):
Up Pat, Sullivan oh my, god literally showed. Up had
the cameras. Out tom got the whole. Thing he is
one percent the reason that went, down and that incredible story.

Speaker 1 (01:25:04):
And a tragic one. TOO i, mean this guy was
in law enforcement for decades and then he allegedly, got you,
know sucked into. Drugs right.

Speaker 5 (01:25:12):
NOW i, mean you talk about what all meth do to?
You my, god what won't it do to?

Speaker 13 (01:25:16):
You?

Speaker 4 (01:25:17):
Really if you think about, that if you're so bad
you got to go trade old. Men if you're in
your twenties or teens and you're going to trade old
men meth for, SEX i, mean it's just.

Speaker 1 (01:25:29):
Who the hell grows up?

Speaker 5 (01:25:30):
Everything and that's even a.

Speaker 1 (01:25:31):
Possibility it just.

Speaker 20 (01:25:33):
DOESN'T i mean that WHEN i read all, THAT i
didn't believe, it But i'm glad it Was Rappo county Not.

Speaker 8 (01:25:39):
Denver.

Speaker 5 (01:25:40):
Yeah, Well i'll tell you the other big one that happened.
HERE i want to Say Peter boyles had something to
do with, it but it was a megachurch down. There
who was that?

Speaker 1 (01:25:50):
Babe the what was that guy's?

Speaker 5 (01:25:52):
Name he would get up there on A sunday in
this megachurch down. Here it's similar to our OLD vp.
Here SO i don't want to get it. Wrong Tent
haggard something it might have.

Speaker 1 (01:26:03):
Been, heck, no you, know there were so many of
the megachurch people who got in trouble in those, days
it's hard to keep them. Straight this guy was right
down the. Road, YEAH i Think springs the largest.

Speaker 5 (01:26:14):
Church on A, sunday he'd go in.

Speaker 7 (01:26:16):
There Ted haggard was his, Name New Life, Church New.

Speaker 4 (01:26:20):
Life he would literally tell everybody on A, sunday of,
course if you're, gay you're going to.

Speaker 1 (01:26:26):
Hell if you do, this you're going to. Hell if
you do, drugs you're going to.

Speaker 4 (01:26:29):
Hell then during the day he was meeting male prostitutes
and doing meth off blah blah blah blah.

Speaker 5 (01:26:38):
Blah i'll leave it as. That and for some, REASON
i think boils the. GUY i think the male prostitute
literally called up peach.

Speaker 1 (01:26:48):
Show, GOD i WISH i could ask.

Speaker 4 (01:26:51):
HIM i think he literally called a peach show, though
and that's how that guy got.

Speaker 1 (01:26:56):
Busted so the moral, is don't patronize male prostitutes because
they have loose. Lips loose lips sink shank.

Speaker 5 (01:27:03):
Ships, yeah that's really. Nuts you. Know one of the
BARS i. REMEMBER i love.

Speaker 4 (01:27:09):
THIS i love these kind of Talks, actually if you're
not From, colorado some of this stuff is. Crazy there
was a bar if you were going To Central city
in the old, days or ACTUALLY i should say Black,
hawk Isn't blackhawk?

Speaker 5 (01:27:22):
First and Then Central?

Speaker 1 (01:27:24):
Central? Oh, yeah you're, right Black, yeah but From. Denver,
Yeah Central city is.

Speaker 4 (01:27:29):
First you, know as you're going UP i, seventy right
before you get to what the parkway is now to
go up To Central? City uh, huh you can exit
and go The Windy, way not Through golden but the
mid Wind you.

Speaker 1 (01:27:43):
Talking About Kermits?

Speaker 5 (01:27:45):
Kermits do you remember what their motto?

Speaker 1 (01:27:48):
Was, NO i didn't know they had a. Motto you.

Speaker 5 (01:27:50):
Didn't kermits is a notorious biker.

Speaker 4 (01:27:54):
Bar, now, yeah it hasn't been around for years and,
years but when we first MOVED i stopped there a few.
Times you want to know what their match books, SAID
i mean literally on their matchbooks with their.

Speaker 1 (01:28:06):
Logo does anybody KNOW i never went in? THERE i,
WELL i, know BUT i, know you, KNOW i brought
a bunch. HOME i was, like you. WON'T i was,
LIKE i was From South jersey AND i never seen
anything like.

Speaker 14 (01:28:18):
This.

Speaker 1 (01:28:19):
Never i'll tell you after.

Speaker 13 (01:28:21):
This.

Speaker 2 (01:28:27):
Go with a sure.

Speaker 10 (01:28:28):
Thing denver's best Roofer Excel roofing dot. Com you don't
pay a cent until you're. Content time for an insurance checkup,
free no. Obligation in, comparison Call Compass insurance paying too
much your coverage at dozens of insurance companies find out
now three all three seven to seven to.

Speaker 12 (01:28:46):
One.

Speaker 10 (01:28:46):
Help you'll think you're his only customer when you Choose
frank durand the real Estate man dot com to list
your home With Remax alliance three all three nine two
zero sixteen twenty.

Speaker 1 (01:28:56):
Two all, right three oh three seven. Three we do
have an.

Speaker 5 (01:29:01):
Update i'm going to recap real. Quick then we're going
to go to these two people THAT i PROMISE i
will say What kermit's old saying was on their matchbook,
covers but calls. First you know what's, interesting she this
woman really doesn't know what she.

Speaker 4 (01:29:21):
Has and WHAT i mean by that is she Has
solar that a company that went out of business sold,
her and she doesn't even know if it's. Working meaning
to excel every hookup to the, grid is there net
metering in?

Speaker 5 (01:29:35):
Place we simply don't know the answer to.

Speaker 4 (01:29:38):
That but on top of, that with the company out of,
business that brings up a lot of other questions like
DO i have to keep? Paying, WELL i assume so
she's probably through a finance company and does if it does?

Speaker 5 (01:29:52):
Break what does that?

Speaker 4 (01:29:53):
Mean can the finance company actually be responsible for an?
Inverter which sounds, great BUT i Think brooke With Red
rocks a long time ago told me there's some things like.

Speaker 5 (01:30:05):
There so first Thing i'm going to do is go To. Brook, Hey,
brooke how are you. Doing i'm doing.

Speaker 16 (01:30:11):
Great, mark how about?

Speaker 1 (01:30:12):
Yourself i'm doing pretty. Good help me out.

Speaker 5 (01:30:14):
Here just on that first. Question then we'll dig into.

Speaker 4 (01:30:17):
This you told me something like if it's never hooked
up to the, grid say a solar company comes, out
installs his, system gets you to sign on the dotted
line for financing through, whomever and they never actually get
it onto the, grid can't they back can't the finance

(01:30:37):
company back charge and get their money back from the
actual bad solar.

Speaker 5 (01:30:41):
Company there was something like. THAT i remember you telling.

Speaker 16 (01:30:44):
Me, yeah so there are draws that they can do
against the. Account so IF i have a system that's,
FINANCED i have usually six months from the date THAT
i say the systems installed it to A pto or
they will take money out of my account and have
a negative, balance and that's. Normal that standard that's to

(01:31:08):
keep the.

Speaker 5 (01:31:09):
Soul she's almost like a credit card merchant, account.

Speaker 16 (01:31:11):
Honestly, yeah, exactly BECAUSE i need to get paid WHEN
i have the materials on the roof and the labor
that did. It BUT i also need to make sure
THAT i get the client what they. Need so that's
kind of a compromise in the. Industry, yeah that's kind of.

Speaker 4 (01:31:25):
Crazy, now what do you know about the information from her?
Caller i'm not sure what was sent.

Speaker 16 (01:31:31):
Over, yeah, absolutely SO i know that she wasn't sure
what was going on with her, system SO i Gave
excel a call to see if permission to operate OR
pto is. Received excel confirms that her system has been
up and running Since february of twenty twenty, four and
then it is still producing.

Speaker 5 (01:31:49):
Power so everything's.

Speaker 4 (01:31:51):
Working they just don't know what to do, Then so, Really,
elizabeth the main call in, THIS i believe is her
daughter Who's elizabeth, Too but the main issue was what
do you do with the tax?

Speaker 5 (01:32:02):
Credits?

Speaker 1 (01:32:02):
Right?

Speaker 4 (01:32:05):
Yeah, Yeah So brooke has already looked it's up and,
running so your solar system does.

Speaker 5 (01:32:11):
Work there's no problems with, it and it is offsetting
your bill by.

Speaker 4 (01:32:15):
Whatever you, Know, brooke one of their questions, was they're
still paying one hundred plus dollars a month for electricity
even on top of the net.

Speaker 5 (01:32:24):
Metering is that normal these?

Speaker 16 (01:32:26):
Days, no that's not, normal and so that's why there
should Be there could be two things that. Happened the
first thing is the salesperson undersold the, system which happens
all the. Time and the second thing is is that
the system might not be working at the level it should.
Be maybe the inverter went bad or something like.

Speaker 5 (01:32:46):
That, elizabeth were you able to actually look at an
Old excel?

Speaker 1 (01:32:49):
Bill?

Speaker 17 (01:32:51):
No, UH i find one WHILE i was, waiting SO
i won't get one until this.

Speaker 5 (01:32:58):
Month, yeah but can't you log on and grab one
from last?

Speaker 2 (01:33:01):
MONTH i.

Speaker 17 (01:33:02):
TRIED i don't know how to log, on AND i
just pay my built through the.

Speaker 4 (01:33:06):
Phone so, WELL i don't, Know, brooke how you can
actually look and. See how do you tell if someone
underbuilt to, system meaning it simply doesn't produce enough electricity
to offset the, bill or if there's something.

Speaker 5 (01:33:21):
Going wrong with, it LIKE i don't. Know some of
the panels aren't hooked up or for you, know a
rabbit chewed through. SOMETHING i, mean who.

Speaker 16 (01:33:29):
Knows, yeah, no great. Question so WHAT i would do
IS i would look at the system. SIZE i would
compare it WITH nurl DOT pvwats dot com that stands
For National Renewable Energy. Labs they have a pretty good
idea of what a system side should be, Producing SO

(01:33:49):
i would look at, that and based on those, NUMBERS
i could, Say, okay this is their, household.

Speaker 15 (01:33:54):
This is what they.

Speaker 16 (01:33:55):
Use the system was, installed, right a service case needs
to happen because it's not working or, yeah based on that,
information you know the system was only going to offset
their bill by fifty percent of what they're.

Speaker 15 (01:34:07):
Using so you just run the.

Speaker 16 (01:34:09):
Numbers, ESSENTIALLY i got.

Speaker 5 (01:34:10):
You and then you can.

Speaker 4 (01:34:11):
Tell so if it happens to be an under built,
system is it possible if they had another company come,
out like you, guys Like, alliance you guys go out
there and actually add panels to, it or another inverter
OR i don't even know what the issue would, be
but it's possible to get it up to where they
might not have a bill at.

Speaker 12 (01:34:31):
All.

Speaker 16 (01:34:33):
Yeah absolutely, so since they already HAVE, pto which Was
february of twenty twenty. Four any add ons to the system,
now as long as it's new equipment could be counted
for the tax. Credit so even though the tax credit
goes away this, year they could still add on and
backfile to that twenty twenty four.

Speaker 4 (01:34:51):
Date oh, wow that's. Interesting now what, Happens? Elizabeth let
me ask you something a lot of companies don't. EXPLAIN
i Know brooke, Does but if you don't have a
tax burden each, year there's really nothing you can do
with those tax.

Speaker 5 (01:35:05):
Credits and do you know anything about, That?

Speaker 4 (01:35:09):
Elizabeth, no, Yeah, brooke if they do have tax, credits
how could you look them? Up and then can you
sell them the tax credits Or i'm, sorry sell them for.

Speaker 16 (01:35:22):
Them so in this, instance we couldn't sell the tax
credits for. Them it wasn't set up that way, initially
so you can't backfile those kind of. Items, however if
they set me the contract, OVER i could put together
the form for them to fill that, out and THEN i.

Speaker 15 (01:35:42):
Could let them.

Speaker 16 (01:35:43):
Know you, know you pay one thousand dollars every year
to the, government so it's going to take you seven
years to get. It you're just going to refile this
every year with your.

Speaker 13 (01:35:51):
TAX i love.

Speaker 15 (01:35:52):
It, OKAY i love.

Speaker 4 (01:35:53):
It So, elizabeth you got to Call brooke. Directly i'm
going to give you a phone number. Here i'll make
Sure kelly give it to. You but, Hey, BROOK i
really appreciate you coming on as. Well you keep us
all educated on. Solar there's no doubt about. It there's
so many little nuances to. IT i don't know how
most people really enter into these contracts where they're taking

(01:36:17):
out financing on their biggest, asset generally their, house and
really have no idea how tax credits. Work they have
no idea if there even is tax. Credits they have
no idea how much it could possibly offset their. Electricity
they simply, listen like in this, case to some salesperson
from some company out Of florida that's no longer In.

(01:36:39):
Colorado they might not even be In florida. Anymore they
literally had no idea what they. Bought but you must
come up against us all the.

Speaker 16 (01:36:47):
Time, yeah it's pretty common for this to. Happen, unfortunately
it's like the.

Speaker 4 (01:36:53):
Wild west in your. Industry honest to, god it's like
the Wild, West like there's no. Regulation you just show
up at someone's.

Speaker 1 (01:37:00):
Door you.

Speaker 5 (01:37:01):
CAN i know you guys.

Speaker 4 (01:37:03):
Don't but it's basically LIKE i go To dimitri's house and, go,
hey you never want to pay an electric bill, again
and by the, way it'll be. Free we'll give you
tax credits and all this. Stuff you won't pay a,
nickel never have to pay electricity.

Speaker 5 (01:37:17):
Again sign, here and you don't read. It you simply sign.
There and every bit of, it of, course was a.

Speaker 4 (01:37:23):
LIE i don't even, Know Like, brook how do you
run an honest solar company where all the other ones aren't?

Speaker 5 (01:37:30):
HONEST i, MEAN i Know tesla is they're the big,
dog but other than, that, like, really how do you?

Speaker 4 (01:37:36):
Compete don't people? Think just don't? People it's almost like
a used car. Dealer don't you have a bad.

Speaker 1 (01:37:43):
Rap at this?

Speaker 2 (01:37:43):
Point?

Speaker 16 (01:37:45):
Oh absolutely we. DO i would say eighty five to
ninety percent of solar companies operate the way you talked.

Speaker 6 (01:37:51):
About.

Speaker 16 (01:37:52):
Now one of my COMPETITORS i know is an honest
company is nam A, Stay SO i got to give
them credit for other folks that treat people, Well and
that would be another solar company in. Town and they're
out Of, boulder so they're local To. Colorado, ALSO i
think that's the biggest thing is you find somebody local
you any nation wide, company no matter what it, is.

Speaker 5 (01:38:12):
They can go away.

Speaker 4 (01:38:14):
Exactly, Yeah, no it's, crazy it really, Is. BROOKE i appreciate.
That any questions you, have seriously call her.

Speaker 1 (01:38:22):
Up she's. Great Red rocks R s dot.

Speaker 5 (01:38:26):
Com redrocksars dot com is your website and their phone.
Number especially For, elizabeth you need to call her. Up
she's taken time out to help, you like a lot
of our referral list. Members three oh three seven zero
four two four four nine three oh three seven oh
four two four four. NINE i am running. Late we'll
be back right after.

Speaker 10 (01:38:46):
This go with a sure Thing denver's best Roofer Excel
roofing dot. Com you don't pay a cent until you're.
Content time for an insurance check up free no obligation
comparison Call Compass insurance paying too much your coverage at

(01:39:07):
dozens of insurance companies find out now three o three
seven to seven to one. Help you'll think you're his
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man dot com to list your home With Remax alliance
three oh three nine two zero sixteen twenty.

Speaker 2 (01:39:20):
Two all, right three oh three.

Speaker 4 (01:39:23):
Seven one three eight two five, Five i'm gonna say.
IT i was talking About. Kermits we were talking about
old bars Around, denver most of them before my. Time
But Kermit's hideaway was up right Before Idaho. SPRINGS i
don't know if technically it was In Idaho, springs but sure,
enough they used to have matchbooks in there and their

(01:39:45):
motto and this is what the matchbook would.

Speaker 1 (01:39:46):
Say And i'm not.

Speaker 4 (01:39:47):
KIDDING i just moved From South jersey back in ninety
three WHEN i saw, this AND i turned twenty one
right around that same, time AND i was going up
To Central city to play poker legally for the first,
time to. Casino, yes it was only five dollars back,
then but it was kind of a cool. Thing AND
i stopped there and they had dollar bills. Everywhere they

(01:40:08):
had dollar bills pinned to.

Speaker 1 (01:40:11):
The, roof the sides. EVERYWHERE i mean there had.

Speaker 5 (01:40:14):
To, be oh my, GOD i don't, know thousands upon
thousands of them that people sign and then put up
their match.

Speaker 4 (01:40:21):
Books you ready for. This on the front of it
Said Kermit's. Necrophilia on the back it said where dead
girls don't say.

Speaker 1 (01:40:32):
No oh my, god can you? Imagine that was the.

Speaker 5 (01:40:37):
Motto Of Kermit's Hide whales on every match, book and
it was on some signs around like above the. URINALS
i had never seen anything like, That in.

Speaker 4 (01:40:47):
Fact to the POINT i had to figure out what
necrophiliacs meant BECAUSE i had no.

Speaker 1 (01:40:52):
IDEA i was just a Young jersey.

Speaker 5 (01:40:55):
Boy, look we don't know about that.

Speaker 1 (01:40:57):
Stuff and that was before The google look it up
in one of Those webster. DICTIONS i asked.

Speaker 5 (01:41:02):
SOMEBODY i asked. SOMEBODY i had no. IDEA i was,
like what the hell is? That And i'm not even
gonna if you don't know what it? Is, Well god bless.

Speaker 1 (01:41:09):
You you've lived a.

Speaker 5 (01:41:10):
Better life because most people should not know what that,
is but they literally add matchbooks like.

Speaker 1 (01:41:15):
That can you?

Speaker 4 (01:41:16):
IMAGINE i, mean think about? That and how come you
guys weren't camped out down.

Speaker 20 (01:41:20):
There it's a little bit away from Dem, oh it's
out of your jurisdiction by, COUNTY i Think.

Speaker 1 (01:41:26):
Jeffco Or Clear Creek. MARK i have my Own kermits.
Story back WHEN i was in high, school my friends
AND i used to go To, kermits not To kermits Behind,
kermits Behind. Curt, yes we would park in front Of,
kermits walk back to shoot guns Behind kermits because they
they're kind of in this little, VALLEY i, know and
so they are only a request that they didn't. Care
they didn't care, there only a request was that we

(01:41:48):
don't set up our targets in the direction Of, kermits
that we shoot away from, them.

Speaker 5 (01:41:53):
And being a biker gang bar that they're probably used
to the gun shot, anyhow it adds to the.

Speaker 1 (01:41:59):
Ambience and then we would walk, back put away the
guns and go drink beer At. Kermits, yeah that was
an awesome. Place it.

Speaker 4 (01:42:05):
Was, Yeah kermits that went away a long time. Ago all,
right we got another hour. Going everybody hoped. Tight three
oh Three, martino get those calls.

Speaker 10 (01:42:12):
In go with a sure Thing denver's best Roofer Excel
roofing dot. Com you don't pay a cent until you're
contenth time for an insurance check up free no obligation

(01:42:35):
comparison Call Compass insurance paying too much your coverage at
dozens of insurance. Companies find out now three oh, three
seven to seven to one. Help you'll think you're his
only customer when you Choose frank durand the real estate
man dot com to list your home With Remax alliance
three oh three nine two zero sixteen twenty two.

Speaker 2 (01:42:58):
With news.

Speaker 1 (01:43:03):
You don't have come running just as fast as we.

Speaker 2 (01:43:08):
Can the shoot is gonna help coming.

Speaker 1 (01:43:12):
Man this is The Troubleshooter. Show No Tom.

Speaker 4 (01:43:16):
Martinez welcome my friends to the only show of its.
Kind we're here to solve, problems answer, questions take. Complaints
if you've been ripped off and need some, help we
are here from. You three oh three seven one three
eight two five.

Speaker 5 (01:43:29):
Five by the, WAY i want to tell you About Frank,
duran the real estate, man And i'm going to talk
about him Because i've used him multiple. Times he gets
a bidding war on your house if you're of course
selling your. House it's pretty. INCREDIBLE a lot of people
might say they can do, it but he talks to,
talk And i've seen him walk the. Walk he got

(01:43:52):
us on our house In Castle rock in twenty. Fifteen
that's the last house we, sold at least in the,
State so listen. This i'm not going to give numbers,
out but he wanted to sell it cheaper THAN i
KNEW i could get, for and at FIRST i was,
like what the heck's going on. Here but along with
the other secret sauce that he had it creating a bidding.

(01:44:14):
War and back then he did this THREE d walkthrough
and it was called a, matterhorn and it's this camera
guy he had come in and you could literally walk
virtually through our house anywhere in the.

Speaker 4 (01:44:25):
Country frankad ninety some thousand, people not nine ninety plus
thousand people.

Speaker 5 (01:44:35):
Virtually walk through our house over a three day.

Speaker 4 (01:44:39):
Period On, monday we had about fifteen different, offers including
some offers that were cash ready to. Go then what
he did is where it gets rough if you're a crappy.
Realtor but when You're frank and you take negotiation classes
every single year for the last thirty, years it's. Easy

(01:45:02):
he got the good, offers the legit, offers the real
offers together in creating a bidding.

Speaker 5 (01:45:09):
War next, thing you know what he was asking. For
the house went, up, up, up, up up up.

Speaker 4 (01:45:14):
Up we ended up selling it for more than that
same model went for anywhere else in the, neighborhood some
of them on better. Lots if you want the, best
you Call Frank. Duran it's simple as. That i'll give
you the easy one to Remember frank duranhomes dot. Com
simple as. That in, fact you'll give you a free

(01:45:34):
valuation of your, house one hundred percent free and there's
no arm.

Speaker 1 (01:45:38):
Twisting plus you'll meet the nicest guy in the.

Speaker 5 (01:45:40):
World he is as legit as ANYBODY i have ever
met in my.

Speaker 4 (01:45:45):
Life in, FACT i can honestly say this more, legit,
YEP i can say that he's straight up is just
the greatest. Guy Frank duran homes dot Com now three
o three seven one three eight two five. FIVE i
want to talk about savings accounts in a, minute and
there's a reason for. It DELL ceo donated six billion

(01:46:07):
Two trump. Accounts i'm going to explain what that. Is
but more, Importantly i'm going to explain why it's so.
Important but last hour we were talking about different biker
bars around. Town stage coach came up off Air. Pipers
is It? Pipers piper in The piper in yep On?
Hampton basically No Parker, road, RIGHT i was going to,

(01:46:30):
say what Is Parker? Road, oh it turns Into, leedsdale
it's kind of it's a little before, that but, yeah
It's Parker. Road and then the other one we never
brought up And, Rick i'll have your suggestion there in a.
Second the funny part is none of us are. Bikers
we were just talking about biker, bars crazy. Enough but
the other one used to be down The Sedalia bar And.
Grill that was an old school biker. Bar in, fact

(01:46:53):
there was a diesel shop under. It and one TIME
i saw this guy bring out a motorcycle he made
that had a diesel, engine a damn diesel engine on
a homemade, chopper which was the craziest THING i ever.
Saw when he started it, up it was so loud
it was. Nuts, Hey, rick what is your?

Speaker 3 (01:47:14):
Suggestion, Okay i've been around here about sixty, years so,
anyway The Bucks, Snort.

Speaker 1 (01:47:22):
Oh, yeah.

Speaker 4 (01:47:24):
Dude we were actually talking about this during that. Show
it shut Down DURING. Covid we were going to a,
wedding Meaning suzanne AND i and our kids were going
to a mountain wedding up around, there AND i took
a we left a little, early AND i was going
to bring my kids since they both turned twenty one
at that point to The Buck. Snort because it's the

(01:47:44):
wildest place. Ever it's out in the middle of. Nowhere
you basically take a dirt road to the middle of.
Nowhere it's got a beautiful stream behind.

Speaker 5 (01:47:52):
It and it's got a sign on the door to
the restroom That i'll never forget in my. Life AND
i saw it over thirty years. Ago do you know
what that sign, Said, Rick oh, well it.

Speaker 12 (01:48:04):
Says beware a.

Speaker 3 (01:48:05):
Step but the big thing was is that door opened
and there was nothing behind it except to fall into the.

Speaker 5 (01:48:10):
Creek, yeah that was out back for the. Drugs but
the sign on the restroom, said if it's, brown flush it.
Down if it's, yellow let it.

Speaker 1 (01:48:20):
Mellow that's.

Speaker 12 (01:48:22):
Correct, yeah it is.

Speaker 5 (01:48:25):
Open we thought it was closed weekends or.

Speaker 9 (01:48:28):
Something they just.

Speaker 5 (01:48:30):
Reopened you know they used to Have they used to have.

Speaker 4 (01:48:36):
That little hot dog. Thing that hot dog that looked
like a hot dog was kind of on the way
if you were going to the buck.

Speaker 3 (01:48:44):
SNORT i gotta get, OFF i gotta get. Off, Sure
but the other one's a buds of bar on The.

Speaker 8 (01:48:51):
Sedelia.

Speaker 4 (01:48:51):
Yeah, yeah it's the Only harburger joint in the world
that doesn't Serve french. Fries it's always blown me. Away
BUT i get. It, YEAH i.

Speaker 1 (01:49:00):
Know you just were, like, what, well what did they
serve alongside the, burger what side the bag of?

Speaker 2 (01:49:05):
Ships bag of?

Speaker 5 (01:49:07):
Ships Hey, chris what's going on with?

Speaker 21 (01:49:10):
You my?

Speaker 13 (01:49:10):
Friend hey, guys they'd like to show this is you
guys for a number of. Years thank. You So i've
got a tool drive FORWARD e three fifty DID i
like to convert to full wheel? Drive And i'm trying
to find out who in the area you guys might
know who could do. That i've looked, around got a few.
Estimates they range from fifteen k to.

Speaker 5 (01:49:34):
Let's Get jeff thick.

Speaker 4 (01:49:35):
On i'm not Even i'll be, Honest i'm not even
going to take a stab at this one BECAUSE i
don't even know how it would be done to. ME
i don't even know how you would do it with
fifteen thousand. DOLLARS i just can't even. IMAGINE i just
can't imagine it unless you're talking like an old hub
assembly where you would go out and actually shift everything.

(01:49:56):
In But i'll tell you, this just hang, Tight, Chris
we're going to get the bet in the business On.

Speaker 1 (01:50:02):
MARK i think That ford And chris correct me If i'm,
Wrong but isn't The ford fifty a?

Speaker 12 (01:50:07):
Van, yeah it's a.

Speaker 19 (01:50:09):
Van like.

Speaker 5 (01:50:11):
The entire it's a kind of. Line the entire series is.

Speaker 1 (01:50:14):
Like a white serial killer, van, Right, yeah like, yeah
with with. WINDOWS i painted mind.

Speaker 14 (01:50:19):
Black so.

Speaker 1 (01:50:21):
Is that free candy on the? Door what are you going?

Speaker 5 (01:50:24):
To why do you want to do?

Speaker 4 (01:50:25):
IT i do want to ask you. That why the
hell would you want to convert? It are you going
to turn it into a? Camper what's?

Speaker 8 (01:50:32):
Usable we?

Speaker 13 (01:50:32):
Do? YEAH i camp in it And i'm trying to
get into some gnarly places and it's you, know there's
several people out there and do. It they they're great
once you get it.

Speaker 4 (01:50:41):
Done but, YEAH i want to, ASK i truly do
want to bring Up, jeff so hold tight the conversions
from a.

Speaker 5 (01:50:49):
Van we know a, Guy suzanna AND.

Speaker 4 (01:50:51):
I we don't know him, great but we see him
at our local brewery In Castle rock one o five.
Occasionally and he bought a sprinter, van you, know The
mercedes or whoever dies, whoever depending on the ear you bought.
It he had a guy that he knew that's In
Castle rock convert his. Ban it took a, while But, mike,
goodness it is absolutely.

Speaker 5 (01:51:13):
BEAUTIFUL i mean. Beautiful you could LIVE i, mean if
you could live in a, van you could live in this,
thing and it's, like it's.

Speaker 4 (01:51:20):
Stunning, actually it's absolutely. STUNNING i want to talk about
This trump savings and why it's so, important And i'm
not going to make this. Political so when we were
raising our, Kids suzanne brought up something very. Interesting us
as a, family the four of, us we actually not only,

(01:51:42):
brag but get on each.

Speaker 1 (01:51:43):
Other who's got the best credit?

Speaker 7 (01:51:45):
Score now that sounds great competition in our. House.

Speaker 5 (01:51:48):
Literally in, fact right during the last, Break suzanne AND
i were seeing who's because we're usually right around the.

Speaker 1 (01:51:54):
SAME i looked mine. Up i'm eight, seventeen Did.

Speaker 6 (01:51:56):
JILL i couldn't find mine ON, amex but On capitol
One i'm eight twenty, two so.

Speaker 5 (01:52:01):
She's eight twenty.

Speaker 4 (01:52:02):
Two but last, time like when my son got his
house couple months, ago he was he was eight, ten eight,
fifteen And addie hangs right around there. Too so we
actually did that as they were. Kids we got them
secured credit cards at even the age, sixteen and then
at eighteen we added them onto our credit. Cards, yeah

(01:52:24):
so it would follow their. Credit so we built their,
credit but we also explained what credit. Was AND i
don't think either of my kids or our. Kids one
is twenty, five one is twenty. THREE i don't think
one time either of them has ever held a balance
on any of their credit cards.

Speaker 7 (01:52:45):
Ever, yeah they're so.

Speaker 5 (01:52:46):
Proud well they've prouded like it's paid, off you, know
like it's simple as.

Speaker 4 (01:52:51):
That and we were talking around And suzanne made the
comment because we were looking at the news on This
trump savings. Account to, me the first thing, was, wow
imagine at the age of three or, four you're now
showing your, Kid, oh you had one thousand dollars put
in when you were, born and that thousand dollars is.

(01:53:11):
Yours no one else can touch. It it is your retirement.
Account and at the age of five they see it's
GOT x.

Speaker 5 (01:53:17):
Amount now at five they're not going to know anything
but ten or, Eleven that thousand is now three four.
Thousand by the time they're sixteen seventeen and start understanding
a savings account or actually a retirement, account they could have, ten,
fifteen twenty thousand in there and they're learning the importance of.
Saving then with These trump, accounts at the age of,

(01:53:41):
eighteen it converts into basically AN. Ira at this, point of,
course you can't pull out of it without. Penalties in,
FACT i hope they make it to where you can't
pull out of.

Speaker 4 (01:53:53):
It hopefully they. WILL i Think trump's smart enough to
know that would be not a good. Thing but think about.
This they can't pull out of, it but now they
can add to. It they can take money out of their,
job just like any other qualified fund IN ira or.
Anything take ten dollars out of each weekly paycheck when
they're working at McDonald's or whatever they're, doing and keep

(01:54:15):
funding it and learning how.

Speaker 1 (01:54:17):
It grows in every five years or every.

Speaker 4 (01:54:19):
Year you look at, it and it's not going to
be Like Social, security where it does nothing but allow
the government to suck off of.

Speaker 5 (01:54:27):
It if you took all the money most of us.

Speaker 4 (01:54:29):
Have put Into Social security and bought an annuity From
joe And, jordan we'd all retire as. Millionaires there'd be
absolutely no doubt about. It we got so screwed Over Social.
Security NOW i realize we need that safety, Net but
really it was supposed to be there for. That it
wasn't supposed to be your only damn. Retirement it was

(01:54:51):
never meant to be your retirement.

Speaker 1 (01:54:53):
Account it was meant to be in the case of
an emergency in case you failed to accumulate savings for.
Retirement that's making For but now it's widely used by
people as their Primary they're only, retirement they're only a retirement.
ACCOUNT i love the.

Speaker 5 (01:55:08):
FACT i don't care if you Like trump or. Not
this is.

Speaker 4 (01:55:11):
Ingenius and he's given every kid a thousand. Bucks And
Michael dale came. In that's when they're. Born now here's a.
CAVEAT i guess you got to be born after twenty
five so or in other, words if you were born
twenty twenty, four you're not getting.

Speaker 5 (01:55:24):
Anything right from the.

Speaker 4 (01:55:27):
Feds But michael dal came, in and If i'm reading this,
right from the kids that are under ten years, old
he's donating like six billion dollars towards.

Speaker 1 (01:55:37):
It in each of those kids two d and fifty.
Bucks that's. Awesome what a Generous what a generous, Man.

Speaker 5 (01:55:44):
What a totally generous. Guy there's a guy that understands.
It he's not, Saying, OH i want to go out
there AND i want to make, Solar i'm going to
spend A Bill. Gates, YEAH i Guess, Chris chris And
peter Hold on.

Speaker 10 (01:56:03):
Go with a sure Thing denver's best Roofer Excel roofing dot.
Com you don't pay a cent until you're contenth time
for an insurance check up, free no. Obligation comparison Call
Compass insurance paying too much your coverage at dozens of
insurance companies find out now three oh three seven seven
to one. Help you'll think you're his only customer when

(01:56:25):
you Choose frank durand the real Estate man dot com
to list your home With Remax alliance three oh three
nine two zero sixteen twenty two all, right three.

Speaker 4 (01:56:34):
Oh three seven one three eight two five Five Jeff Fitkimer,
Transmission Hey, jeff welcome to the, show And i've got
a question for. You apparently there's a lot of places
that do, this but price. Wise chris called. In he
wants to convert IN e three. Fifty that's a twenty

(01:56:54):
FOURTEEN e three, fifty a twenty fourteen two wheel DRIVE
e three fifty into a four wheel DRIVE e three.

Speaker 5 (01:57:03):
Fifty just give me some thoughts on.

Speaker 8 (01:57:05):
That that's a lot of. WORK i, mean they do
have kids out, there do they range anywhere from? You
probably about sixteen thousand to twenty thousand for just the kid.
Itself that doesn't come with the transfer. Case it comes
with pretty much everything else, though no drive. Shafts so
you figure unless you're doing it, yourself you're probably All

(01:57:26):
i'm gonna, say between thirty five to forty grand, all.

Speaker 4 (01:57:28):
Am my, God, chris what prices have you been? Getting
you were telling me like five to? Fifteen, NO i there's.

Speaker 13 (01:57:36):
An outfit In utah does it for like. Twenty there's
a couple of outfits here In colorado to do it
anywhere from thirty to. Forty so we're on that same range.

Speaker 5 (01:57:47):
At, Jeff at what point does it make more?

Speaker 4 (01:57:49):
Sense, WELL i guess in e three fifty they never
made a four wheel drive, version right or do they?

Speaker 8 (01:57:54):
Now and then the other thing is too IS i
mean there's someone out there on the market for about
the same prices are going to have into. It so
unless you're a test to the, van, uh you, know
you can probably pick one up for you, know that
much or even.

Speaker 5 (01:58:06):
Less, chris did you already deck years?

Speaker 1 (01:58:08):
Out?

Speaker 8 (01:58:08):
Yeah my van's got like twenty thousand miles on it
and it's from.

Speaker 5 (01:58:12):
It but it's fully it's, conversion, RIGHT i mean you've
already it's.

Speaker 13 (01:58:17):
Converted, yeah it's Just i'm just looking to get the you,
know it's got low. MILES i know, THAT i know
the history of. It i'm just you, know yeahs In.

Speaker 8 (01:58:25):
Utah you know somebody who's already tooled up and specialized in.
That i'm sure that they can do it for cheaper
than somebody like, myself who you, know this is kind
of a one off a thing Where i'm literally buying
kits and having to go out and buy individual parts
for that. Vehicle so it's not going to be.

Speaker 1 (01:58:39):
Cheap is that one In?

Speaker 5 (01:58:40):
Utah literally in Like? Moab where is?

Speaker 8 (01:58:42):
It it's in totally so HOW i.

Speaker 5 (01:58:45):
THOUGHT i was sure you were going to say Mo
ab BECAUSE i was thinking it would actually make sense
in that. Area in this strange, WAY.

Speaker 13 (01:58:53):
I understand the especially the guys In utah that uh
some companies by fleet to. Vehicles, yeah and the and
these guys do the conversions you, know for like the
ski resorts and so.

Speaker 4 (01:59:03):
Forth, yeah that's What jeff was. Saying they're all tooled.
UP i mean they do them every. DAY i that
sounds like a lot better deal to.

Speaker 1 (01:59:10):
Me how does it?

Speaker 5 (01:59:11):
Work you drop it off there for what a? Month,
yeah it's not.

Speaker 13 (01:59:15):
It's about two to two to four. Weeks that's not.

Speaker 4 (01:59:18):
Bad you drive it, out fly, back and then go
pick it, up, Right, yep that's. It that's a cool deal, Man, Yeah,
JEFF i appreciate. It at, FIRST i was, THINKING i
JUST i GUESS i understand why someone would do.

Speaker 5 (01:59:32):
IT i did like your, idea, Though.

Speaker 4 (01:59:34):
Jeff you could probably find someone that's already paid the
big bucks to have it, done or an old fleet or,
something and buy one like. That but this guy's already you,
know decked it out the way he wants.

Speaker 1 (01:59:45):
In this guy low.

Speaker 5 (01:59:46):
Mileage oh, YEAH i got it all personalised.

Speaker 8 (01:59:48):
Himself of course you don't want to get rid of.

Speaker 5 (01:59:50):
That, YEAH i dig it all. Right, HEY i appreciate, It.
Jeff Camera.

Speaker 4 (01:59:55):
Transmission you can actually Reach jeff at three h three
six' nine three, fourteen.

Speaker 5 (02:00:00):
Hundred and i'll tell you Something.

Speaker 1 (02:00:01):
About.

Speaker 4 (02:00:02):
Jeff uh he will build your transmission better and for
less money than anybody. Out there if That's all jeff
does is basically transmission and. Drive train you got to
call him if you have any, transmission questions or if
you have a quote on a used transmission.

Speaker 5 (02:00:18):
Or anything i'm telling you don't waste. Your Money. Call, Jeff,
hey peter what's going on? With you, Peter, me, Yes,
sir yeah.

Speaker 8 (02:00:30):
That's. Sorry, sorry hey in the market.

Speaker 1 (02:00:34):
For a, Used, car Yeah and i'm not buying one.

Speaker 12 (02:00:39):
Without an independent mechanic checking.

Speaker 1 (02:00:42):
It out oh, thank god any old.

Speaker 12 (02:00:44):
Little SCENARIO and i need to know you need to
Have a like fourteen years ago he had a mobile
guy that with came and he Went To cooney busses and.

Speaker 1 (02:00:52):
Checked out he had two of THEM since i.

Speaker 12 (02:00:54):
Bought, yep yeah it, was Great.

Speaker 1 (02:00:56):
EITHER auto MDS.

Speaker 16 (02:00:58):
Or.

Speaker 15 (02:00:58):
Sos yeah so oh so In the.

Speaker 12 (02:01:03):
Littleton area you, gave me just gave me.

Speaker 1 (02:01:05):
Two, names no those are the two we used. TO
have i don't think. THEY'RE both.

Speaker 5 (02:01:10):
I thought i don't know anyone doing mobile now except
FOR r v, guysmore, Yeah zero but any shop he.

Speaker 13 (02:01:19):
Recommended a little in my recommended my area to have a,
checked out which Is.

Speaker 5 (02:01:24):
Pretty give me a little more of where, you're At.

Speaker 9 (02:01:28):
Like Broadway Broadway county Line.

Speaker 1 (02:01:31):
In, centennial.

Speaker 6 (02:01:33):
Yeah Maybe mark machowski Down IN budget. A one would
he do that Off Of? Santa, Fe oh.

Speaker 5 (02:01:41):
Budget would definitely do a pre purchase Right Off santa
fe and he can look.

Speaker 12 (02:01:45):
At, Everything yeah i've actually used. Them, before yeah they're.

Speaker 15 (02:01:50):
Good guys, yeah budget, hey, one, okay YEAH that's i
never even thought. About them and that the other guy
you guys always used.

Speaker 5 (02:01:57):
To wear.

Speaker 12 (02:02:00):
His first Name is Al.

Speaker 1 (02:02:02):
Al. RAMOS probably i don't Know if al still owns.

Speaker 5 (02:02:05):
THE shops i just. Don't know i'm looking at YOU
because i.

Speaker 7 (02:02:08):
Don't, KNOW yeah i think, he Does and i'm connected
with him on. Social media seems as if.

Speaker 4 (02:02:13):
He is there's a GOOD shop i used to OWN
and i sold it to my. Store Manager It's. ASPEN
tire i think he Calls It. Aspen tire it's Still.

Speaker 1 (02:02:23):
CALLED aspen i had an alignment, done there the one On.

Speaker 5 (02:02:26):
Jewel, YEAH yeah i own that store forever and Long
as frank still. Owns it.

Speaker 1 (02:02:32):
He's.

Speaker 5 (02:02:32):
Solid man those guys will look at it and they'll
tell you anything. Going along but you got to.

Speaker 4 (02:02:37):
Get it no matter where you, bring it make sure
you get a report, on it preferably something printed out
with pictures so you can go back to the dealer and, be,
like hey it, needs this this, and this and.

Speaker 5 (02:02:48):
Start negotiating you KNOW what, I, mean, peter RIGHT because
i FOUND.

Speaker 9 (02:02:52):
One, I mean i'm kind of like The super LEGACY
because i want something all. Will, Drive yeah i've driven
a handful, of them and like THE one i found
is perfect and turn the heater on and got that
oil burnt oil smell.

Speaker 1 (02:03:08):
Heater core, oh yeah either a heater core or worse
than that was like a.

Speaker 5 (02:03:13):
HEAD gasket i.

Speaker 12 (02:03:14):
Can't deal it. Was perfect it was undred one hundred. Thousand,
miles yeah my car got totaled Out. In iowa my,
a girl eighteen year old girl plowed into my car
and parked on. The sidewalk its parked.

Speaker 13 (02:03:26):
Up again oh.

Speaker 12 (02:03:27):
It sucks it's. Just terrible i'm in.

Speaker 9 (02:03:29):
In that i'm in this rental Car and i'm paying money,
For That and, i'm like go buy.

Speaker 1 (02:03:33):
A, car peter and get it. Checked out go buy.
A car yes, you do.

Speaker 12 (02:03:38):
THAT'S good i got some shots to have him check.

Speaker 13 (02:03:40):
It.

Speaker 4 (02:03:40):
Out, yeah there all the ones we said. Are good
And if, Al ramas i'll. Be Honest if al still
Owns Pro, auto care really. Great guy his family might
still be involved because he had kids in their twenties.

Speaker 5 (02:03:52):
Or thirties, all right three oh three seven ONE three
a two.

Speaker 1 (02:03:55):
Five FIVE if i.

Speaker 5 (02:03:55):
Don't take this break dragon is going to.

Speaker 12 (02:03:59):
Kill me.

Speaker 2 (02:04:05):
Go with a Sure thing denver's Best Roofer excel roofing.
Dot com you don't pay a cent until. You're content.

Speaker 10 (02:04:14):
Time for an insurance check up free no obligation Comparison
Call compass insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
to seven to. One help you'll think you're his only
customer when You choose frank durand the Real estate man
dot com to list your Home With remax alliance three
oh three nine two zero sixteen.

Speaker 2 (02:04:34):
Twenty two.

Speaker 4 (02:04:38):
All right three o three seven one three eight two
five five three Zero. Three martino by, THE way i
want to tell everybody something About Renew. Home innovations they
will put a new furnace in your house or an,
air conditioner but of course time a year furnace for
less than anybody else. OUT there i mean for less
than anybody else. Out there nick also Owns Renew home

(02:05:01):
innovations when it comes to the, shower conversions and they
do a great job. With that but prior to getting,
into that he ran and owned companies THAT did hvac
and he was getting sick and tired of hearing about
some of the pricing out there ten fifteen thousand dollars for,
a furnace so he decided to get back into, the
business add that under The Renew home innovations umbrella and

(02:05:27):
basically sell furnaces for less than anybody put him to.
The test three h three nine oh four, Two thousand
if you need a new furnace or air conditioner three
zero three nine zero four to. Two, thousand, hey guys
to pick up a little bit on what we were
talking about with kids and the savings and credit when

(02:05:47):
your kids were, Growing, up chopper how old are your?

Speaker 5 (02:05:50):
Kids, now? Thirties, forties yeah thirties and.

Speaker 4 (02:05:53):
First, forties yeah you said that your kids you never
really had any ISSUES with i mean to a degree
when you were, Talking financially is?

Speaker 5 (02:06:02):
That correct?

Speaker 4 (02:06:03):
That's correct what do you associate that like for people
out there listening with? YOUNGER kids, i mean we've all
seen PARENTS like i don't know how to.

Speaker 5 (02:06:12):
Put it you can point out mistakes all, parents make but,
in general why do you think your children have never
had any? Financial issues AND when i, Say that i'm assuming, you,
mean like what do you mean by that they can
pay for their, own food.

Speaker 1 (02:06:27):
Their, own house they. HAVE jobs, i, Mean basics.

Speaker 20 (02:06:30):
All the basics. ARE covered i think the thing they
learned was a credit card is.

Speaker 4 (02:06:35):
Not cash that's a hard one because. Kids can't it's
hard to. COMPREHEND that, i mean it seems like an
easy thing as, an adult of course, it's easy but
it is kind.

Speaker 5 (02:06:45):
Of strange and then.

Speaker 20 (02:06:46):
They didn't go on out and buy a new car every.

Speaker 5 (02:06:49):
Other, year yeah that's another.

Speaker 20 (02:06:51):
Big one but they saw that from their mom and.
From me, you KNOW we.

Speaker 5 (02:06:57):
I think that's the number. One thing and you're alluding
to it live by.

Speaker 20 (02:07:00):
EXAMPLE exactly i mean we we just didn't go overboard.
On anything we didn't, want anything but we didn't we.
Didn't need you bought what you.

Speaker 5 (02:07:09):
Could afford is probably the most, important.

Speaker 12 (02:07:12):
Post.

Speaker 5 (02:07:12):
EXACTLY yeah i think the other big thing is. Work
ethic kids watching you literally work.

Speaker 20 (02:07:18):
AND work I mean i worked sixty hours.

Speaker 8 (02:07:21):
A week.

Speaker 5 (02:07:21):
Oh man you used to work.

Speaker 20 (02:07:22):
An extra twenty shift to send Them to catholic h
school schools and. High schools and they saw that so and.
They're workers they.

Speaker 1 (02:07:30):
Work hard.

Speaker 5 (02:07:31):
You know it Was, mostly suzanne but We taught taekwon
do like school in, other words they had to go
up to the dojo three four times. A week and
we don't care if they you know, their kids they
want to, quit anything, piano, lessons anything they simply.

Speaker 1 (02:07:47):
Couldn't quit we we actually made that, like school and
we made that.

Speaker 5 (02:07:52):
Up through their. Teenage years, in fact they both became
Third Degree. Black BELTS but i think a lot of
that instilling you don't go get a job for. Six
months you got to, do something you want to, Do
it you're going to stick with it whether you like it.

Speaker 20 (02:08:06):
Or not and they started with good jobs when they,
were fourteen working a muffin shop over on a wrap the,
whole road and they stayed. With IT and, i did like, You,
did mark they.

Speaker 4 (02:08:16):
Couldn't, quit yeah they. CAN'T quit i think that's a
big lesson that. People learn but they learn it from watching.
THEIR parents i watch my dad get up and go
to work every day every. Single day well you KNOW what,
I mean Monday. Through friday it's kind. Of crazy you
don't have kids To, Your, dmitri, no NO.

Speaker 1 (02:08:36):
But i did get my first official job at. Age
fifteen what?

Speaker 13 (02:08:39):
Was?

Speaker 1 (02:08:39):
It so there used to be a Kmart on Evans And, federal, oh,
yeah yeah You really wasn't the building still, There, now
no It's a walmart parking. Lot now, but uh that
was my first JOB and i was hired in their
security department at, age fifteen looking, for shoplifting working, for
shoplifters and they gave me so, YOU know i wasn't

(02:09:00):
old enough to make. Any arrests you got to. Be
eighteen and by, the way this is such a high.
Crime area there was a, police Station a denver police
station in the. Parking lot, yeah, right yeah right behind The.
K yeah we had the highest loss rate of any
kmart in, the country according to our. Store manager and
they wouldn't give me handcuffs or. A BADGE and, i,

(02:09:22):
said LOOK if i don't get handcuffs and, A badge i'm.
WALKING now I promise i want to, arrest ANYBODY but
i want the BADGE and i want. The handcuffs and.
They relented and my manager's Name, was keith and he
was a. Crazy guy so here's his fifteen year old fifteen,
years old fifteen year old white boy with handcuffs and
a badge and a call sign looks like a real.

(02:09:46):
Police badge but where you have like, the eagle it
had a big golden cave with those, you know the
guard the god rays coming out, of it kind of
like on police real. Police badges would.

Speaker 5 (02:09:57):
The STORE mostly i was exclusively.

Speaker 1 (02:09:59):
IN store i was not allowed to leave.

Speaker 5 (02:10:01):
The store and so you remember the blue LIGHT special
i used.

Speaker 1 (02:10:04):
To announce blue light SPECIALS because i was one of
the few people who could Speak fluent english at. That
time And what keith would let me do IS if
i was the source of, the shoplifter LIKE if i
followed the guy or, the gal he we would both
approach him or her on the way out, the.

Speaker 5 (02:10:22):
Door and keith would so you'd kind of get.

Speaker 8 (02:10:25):
The.

Speaker 5 (02:10:25):
Credit, Yeah well keith would.

Speaker 1 (02:10:27):
Tell him they're. Under, arrest yeah, turn around and then
he would let me use my handcuffs to put.

Speaker 5 (02:10:32):
The handcuff, you know a lot of a lot of
dimitri is starting to make sense just in. This conversation
what was your, First? JOB scott.

Speaker 19 (02:10:44):
I was actually a?

Speaker 1 (02:10:45):
Paper, boy, YEAH okay i was at.

Speaker 5 (02:10:47):
One point what was your first job that wasn't? Paper
BOY and.

Speaker 1 (02:10:51):
I worked in a.

Speaker 5 (02:10:52):
Carnation greenhouse oh that's, interesting, actually.

Speaker 19 (02:10:56):
Yeah because there used to be our climate here was.
Very conducive if you're. Grow, incarnations okay and a couple
of my high school buddies were all, working there. Same,
greenhouse yeah it.

Speaker 1 (02:11:09):
Was fun, you know the.

Speaker 4 (02:11:10):
WORST job i could ever imagine is From that you
ever seen That Movie. Napoleon dynamite he's got to go
out and pull eggs out of this, chicken place and
it looks. SO disgusting i don't even know what.

Speaker 5 (02:11:20):
TO mean i used to laugh and not want to
pay more money for free range of BIRDS until i saw.
THAT movie i, was, like damn give those chickens some places.
TO run, i mean it. Was horrible, All right i'm already.
Running late hold On three, Zho three martino