The Troubleshooter 12-10-25

Episode Transcript

Speaker 1 (00:00):
Yeah, ripped, So you don't have.

Speaker 2 (00:12):
Come running just as fast as the kid. Shoot is
gonna help come.

Speaker 3 (00:19):
Dix is the Troubleshooter Show. Now, Tom Martino, Hey.

Speaker 4 (00:25):
Tom Martino here and I'm at Casa Studio. We have
Major Mark Major at the main studio with our guests today.

Speaker 5 (00:33):
Mark, who do we have?

Speaker 6 (00:35):
Well, Mark's not there right now, Tom, He just says shoot.
So we have Brad O'Brien with O'Brien Legal Services, and
then we also have Sean Jillian and Tasha Dunbar with
Denver Real Estate Moguls in today.

Speaker 4 (00:50):
Denver Real Estate Moguls. Explain what you guys do because
it's property management? Would that be the simple term guys?
Property management?

Speaker 7 (01:01):
Yeah, Tom, we stick to pretty much residential property management.

Speaker 5 (01:06):
Now, do you do it for big landlords? Or if
I have a couple houses, can you help me out?

Speaker 4 (01:12):
Or a condo I want to rent out? You know,
do you have a minimum What does your typical customer
look like?

Speaker 5 (01:18):
Sean?

Speaker 7 (01:18):
Yeah, typical customer time is just a single you know,
just a single landlord that has an individual rental property
for the most part.

Speaker 5 (01:25):
A single family odo.

Speaker 7 (01:27):
But we do have some clients that have several homes
that are you know, constitutional investors now that really really
big investors necessarily.

Speaker 4 (01:35):
I do want to talk a little bit about real
estate today and specifically rentals, because man, I've been getting
a lot of I get a lot of email about
it and texts about rent and rent affordability and all
of that.

Speaker 5 (01:48):
But I want to go to the phones.

Speaker 4 (01:49):
We got gen on the phone, and whenever people are
on the phone, I'll I'll give them priorities so they
don't have to hang out. And our number, by the way,
speaking of phones, if you want to call, you can
call the K House Studio. That's our flagship here in
Denver at three oh three seven one three talk. That's
when we're on the air, three oh three seven one
three eight two five five. Now the other number I'm

(02:11):
going to give you the Martino number. The that number
you can call twenty four to seven, So when you're
when we're on the air, it'll come through the studio.
When we're not on the air, you just leave a
message and I promise you.

Speaker 5 (02:22):
We will call you back and get you on the show.
So there's no waiting.

Speaker 4 (02:26):
And that's three oh three Martino three oh three six
two seven eight four sixty six. Listen, we're the only
people in media that directly help. I know that there
are a lot of people that call themselves helpers and
all that, but here's the bottom line.

Speaker 5 (02:38):
We truly have a staff of people that help.

Speaker 4 (02:41):
We have recovered hundreds of millions of dollars for people,
and we try to solve problems. So give us a
call and you'll notice the difference. If you're streaming the
show today programming note, I don't have the remote camera
up because it's simply it was up earlier and then off.
So it's just if you're tuning into the stream, you're
just going to see this shot.

Speaker 5 (03:03):
Of my studio with a deputy d to my right.
That would be your screen left.

Speaker 4 (03:09):
And by the way, what is happening with the studio cam.

Speaker 5 (03:13):
I'm just curious, no idea. It looks like it's up,
it looks like it's running. It was, and then it
went out.

Speaker 4 (03:19):
What it did is it went still and then it
stopped running and it's black.

Speaker 5 (03:23):
So anyway, welcome to the show.

Speaker 4 (03:26):
Let's just keep going, Jen, you have a problem, Go ahead, Jen,
let's let's talk. What's happening Jen?

Speaker 8 (03:34):
Okay, So I was in a very bad domestic violence relationship.
I found this program which I thought was going to
help me with ALC you know, drinking and fight.

Speaker 5 (03:48):
So you you were the victim. You were the victim
of domestic violence.

Speaker 8 (03:52):
Yes, I was a very bad domestic vine.

Speaker 4 (03:56):
And then and then you found a program to get
out of your house and get safety.

Speaker 5 (04:02):
Yes, okay, And what's going on with that program?

Speaker 9 (04:06):
Okay?

Speaker 8 (04:06):
Well? They all I needed was Medicaid to move in.
I moved in. They started giving me donations like weekly.
I thought, you know, it was just strange.

Speaker 4 (04:17):
You know, so it's a it's a resident Let me
help me understand, Jen, because I know nothing about this.

Speaker 5 (04:22):
So is this a residential program?

Speaker 8 (04:26):
Yeah, it's some type of residential program. I thought it
was for miss health.

Speaker 4 (04:31):
And how did you find out about it? I mean
you didn't just end up there? I mean how did
you find out about it?

Speaker 8 (04:38):
I found out from my friend Sean. And what's what's.

Speaker 5 (04:44):
The name of what's the name of this program? Jen?

Speaker 8 (04:48):
It's called well, it's been changed several times, but right
now it's called the Better Living Program.

Speaker 5 (04:55):
The Better And what tell me? You're telling me that
Medicaid pays for this supposedly.

Speaker 8 (05:01):
Yeah, and they like, we have nurses that come day
and night, twice a day, and we have to be
there because I got kicked out of this program, I
you know, and now I'm homeless again.

Speaker 4 (05:13):
Because oh wait a minute, So you're calling because you're
calling because you were kicked out of the program.

Speaker 8 (05:19):
No, because I knew all of this stuff was going on.

Speaker 10 (05:24):
I have no idea what you're saying. Literally, no idea.

Speaker 1 (05:27):
No.

Speaker 4 (05:27):
No, That's why I'm trying to Jen. I'm trying to
piece together your story. Now, here's what I have so far.
You were a victim or are a victim of domestic violence,
and you went to a residential program to help you,
called the Better Living Program, and now you're out on
the street because they evicted you.

Speaker 5 (05:45):
Is that right?

Speaker 11 (05:47):
Yeah?

Speaker 8 (05:48):
They because I went. I went to my families for
Thanksgiving and I came back and all my stuff was
stolen and they again, why were you, Jen?

Speaker 5 (06:01):
Jen?

Speaker 4 (06:02):
I don't know anything about this program, the Better Living Program,
but d maybe we can look that up. The Better
Living Program, And it is for Is it only for
victims of domestic violence?

Speaker 5 (06:13):
Jen? Is that what it's about.

Speaker 8 (06:16):
It's no, it's for anybody. They have several houses, and
it's like they get the homeless people that smoke spentanyl
and that's all they do all day. And I don't
want to be around it, and I can't. I seem
to tell them about it, and they don't do nothing
about it.

Speaker 4 (06:33):
Jen, But you're not. You're not there anymore, right do
you think? Let me let me just ask you. We
got to really get to the bottom of this. Why
were you kicked out?

Speaker 8 (06:44):
They said? Because I wasn't there for several days Thanksgiving.

Speaker 4 (06:49):
Days, Okay, because you went to see your family.

Speaker 8 (06:54):
Yeah, and so I stayed gone too long. But everybody
else can do whatever they want, stay gone as long
as they want, basically not live there. But I do it.

Speaker 10 (07:03):
And I'm why are they picking on you?

Speaker 8 (07:06):
I don't I don't know, I don't know.

Speaker 5 (07:10):
You know, I had Well, let me ask you something.

Speaker 4 (07:12):
Are you not allowed to come and go as you please?
In this program?

Speaker 12 (07:16):
Oh?

Speaker 5 (07:17):
D D What did you find out about it? Tom?

Speaker 13 (07:20):
What I found is the Better Living Program is administered
by more than one organization, and I have a list
of five.

Speaker 14 (07:28):
Or six, maybe seven organizations.

Speaker 4 (07:30):
So it would be nice to these organizations that they
feed this Better Living program well.

Speaker 13 (07:34):
I think there are beneficiaries of this Better Living Program
funding and then they provide services to people.

Speaker 4 (07:40):
Okay, so Better Living Program makes referrals to them.

Speaker 14 (07:43):
And presumably pay the bills too.

Speaker 5 (07:46):
Yeah. So it's and is it for people who are
down on their luck? What is it?

Speaker 13 (07:50):
Well, it's you know, it's hard to say, but it's
There are several things that some of them are set
up for mental health and substance use treatments.

Speaker 14 (07:59):
Some of them are what's.

Speaker 13 (08:00):
Called general well being, which kind of sounds like if
you don't have another place to live, you get a
free place. There's another one for housing and senior support.

Speaker 4 (08:08):
So, Jen, do you know why you were accepted to
begin with in the Better Living program?

Speaker 5 (08:14):
And who runs this program?

Speaker 1 (08:16):
Like?

Speaker 14 (08:16):
Where is it? Where where do you live? Where do
you live?

Speaker 5 (08:19):
Oh?

Speaker 8 (08:19):
Okay, Well I was accepted because I have mental health
issues because of my I have a lot of trauma
from my you know, my domestic violence okay, and you
know my kids dead.

Speaker 4 (08:35):
So Jen, Jen, did they say the reason you were
kicked out of the program is because you missed too
many days?

Speaker 8 (08:43):
Yeah?

Speaker 4 (08:45):
But what do they mean by that? What do they
mean by miss too many days? Are there, classes, are there, sessions?
Are there clinics?

Speaker 8 (08:53):
I mean, I'm not getting no help. It's so seen
a psychiatrist that it seems to prescribe me more and
more Marmaro Hills. And now you know, I thought I
had a safe place to stay and I come back home.
That's missing my shoes, my underwear, everything out of my room.

Speaker 11 (09:12):
That meant anything?

Speaker 5 (09:14):
Which one?

Speaker 1 (09:15):
Do you know?

Speaker 5 (09:16):
Which? Which location?

Speaker 4 (09:18):
Well, I want to get to the bottom of this
gen Which location of the Better Living program?

Speaker 5 (09:23):
Where you at? Which location?

Speaker 8 (09:26):
Okay? The location is on.

Speaker 11 (09:30):
It's two to.

Speaker 1 (09:34):
What is my interest?

Speaker 5 (09:37):
Seven Ulton.

Speaker 8 (09:39):
It's not at it's Alamo A sorry, so.

Speaker 4 (09:44):
That's where that's where the Better That's where the program
was located at two two seven one seven Alamo.

Speaker 8 (09:51):
That's one house.

Speaker 5 (09:53):
That's where you were.

Speaker 4 (09:54):
Okay, hold on a second, Okay, hold on a second.

Speaker 5 (09:58):
I got to take this break. I'm Tom Martinez.

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(11:02):
durand the real estate Man dot com to list your
home with Remax Alliance three all three nine two zero
sixteen twenty two. Hi Tom Martine, you're troubleshooter three all
three seven one three talk seven one three two five
five Okay, so listen, Jen, Really, I'm not sure we

(11:24):
can solve your problem, but we're going to look into it.

Speaker 5 (11:27):
You you say that you were at a.

Speaker 4 (11:30):
Residential program on Alamo Better Living program? Did you see
which one she was talking about?

Speaker 14 (11:35):
D Tom?

Speaker 13 (11:36):
The address that she gave us is to a single
family residential home, so there's no there's no business organization
associated with it on the internet.

Speaker 5 (11:45):
Okay, maybe she gave it the place is there? Is
there a better Living program on Alamo anywhere?

Speaker 1 (11:50):
Do you know?

Speaker 5 (11:51):
No?

Speaker 13 (11:51):
I did a keyword search for that address and better
Living program and got no hits, but a lot of
information about that residential house, so it sounds like they
may be rent or maybe they own this house they
use as a group called.

Speaker 4 (12:02):
Anyway, so she said she left and went to see
family over the holidays and was kicked out. So here's
the deal. What are you calling about now, Jen that
you were kicked out? Because I doubt that we're going
to be able to get you back into that program.

Speaker 5 (12:23):
What are you go ahead?

Speaker 8 (12:26):
I don't want to go back to that program because
there's so much fentonyl use I've said something. I don't
know what to do.

Speaker 5 (12:35):
So what are you calling about? What are you calling
about today.

Speaker 8 (12:41):
To let people know about this program? This programs there's
a man with that has one leg and he has
no amenity. He can't even get around. They don't bathe him,
they don't give him showers. You know, I'm trying to
think of what there's.

Speaker 4 (13:00):
Okay, Jen, so you didn't like the program basically, and
you're saying they're missed. You're you're basically saying they're mistreating
people and there's drug use going on and all of that. Right,
So you want us to look you want us to
look into this program. I mean, we're finding it difficult
to get information about this program online. It's it sounds hazy.

(13:21):
We don't even know what it is really, I mean,
we really don't even know what it is. Who referred
you to this program?

Speaker 8 (13:29):
His name is Sean.

Speaker 5 (13:30):
I don't I don't need to know his name.

Speaker 4 (13:32):
I meant like, was was it an organization that said, hey, Jen,
you need the.

Speaker 5 (13:37):
Help of these people?

Speaker 4 (13:38):
I mean like, like, how did you go from domestic
violence to this?

Speaker 5 (13:43):
Were you?

Speaker 4 (13:44):
Did you leave your home where you were being abused.

Speaker 5 (13:49):
And someone said, hey, I can get you some help.

Speaker 8 (13:53):
Yes, yes, that's exactly what happened.

Speaker 9 (13:56):
Okay?

Speaker 4 (13:57):
And then and then and then they they and they
referred you to the Better Living Program? Did the Better
Living Program do an application with you?

Speaker 5 (14:06):
How did it work? I mean, did you go see
someone I've.

Speaker 8 (14:10):
Seen a lady named Desda. Okay, but give it down
to somebody named really and they're all related. You go
see their doctor and then you get your first money.

Speaker 9 (14:23):
Money.

Speaker 5 (14:24):
What do you mean money?

Speaker 8 (14:26):
They give you money. They used to give us two
hundred dollars a week, and they said that it came
from the church.

Speaker 4 (14:33):
And the two hundred dollars a week was to be
used for what for food and stuff?

Speaker 8 (14:37):
Food, cigarettes, anything you wanted.

Speaker 4 (14:41):
Okay, Now they don't say, Now, now, Jen, did you
get to sleep at this program? Then they gave you
two hundred dollars in spending money. But what about like
sleeping and showering and all of that? Was that done
at the program?

Speaker 14 (14:57):
You have meal service? Was their meal service?

Speaker 8 (14:59):
Yes, we had your own house that everybody had their
room even okay, so.

Speaker 4 (15:06):
You got a house with meals and room or smokes
and booze and whatever they wanted.

Speaker 5 (15:12):
And two hundred dollars.

Speaker 4 (15:14):
And that two hundred dollars you could spend anything you wanted.
You could buy cigarettes and liquor and all that.

Speaker 13 (15:20):
Yes, probably not liquor, because I assume there's some kind
of drug and alcohol treatments.

Speaker 10 (15:25):
I don't that temetri.

Speaker 5 (15:27):
What did they do?

Speaker 10 (15:29):
We're talking about Denver, Colorado.

Speaker 4 (15:31):
Right, yeah, so let me get this straight. So, Jen,
this Better Living program allowed you to live there. They
provided meals, and they gave you two hundred dollars a
week that you could spend on anything. And you said
that there were people there buying drugs and alcohol.

Speaker 8 (15:50):
That's all they did buy. And you know, they don't
provide meals for you. You have to provide your own meals,
the only thing, you know, even if you're disabled and
you can't get up and down the stairs and feedures
though they don't care. Because there was a guy named
Anthony that was there and I took care of him
most of the time because he couldn't get around. Okay,

(16:16):
they don't clean them and even like this guy, thats
the one like today.

Speaker 5 (16:22):
Okay, a ton.

Speaker 8 (16:23):
Of money off of our medicaid is what they're doing.

Speaker 5 (16:25):
So wait, so they collected your medicaid.

Speaker 15 (16:29):
Yes, now it's starting to make sense. Yes, so our
tax dollars. Let's continue continue keep going.

Speaker 5 (16:35):
You're you're.

Speaker 4 (16:38):
How did you did you sign over your medicaid to them?

Speaker 5 (16:43):
No? I didn't, Well, how did they get your medicaid?

Speaker 8 (16:48):
They asked for your Medicaid number, your birthdate, and and do.

Speaker 4 (16:52):
You know, Jen, do you know if they're still billing
medicaid for you?

Speaker 8 (16:57):
Yes?

Speaker 5 (16:57):
They are and you're not even there anymore.

Speaker 8 (17:02):
I'm not there anymore, and they would make sure that.

Speaker 4 (17:05):
How do you know they're billing How do you know? Listen,
this is serious.

Speaker 5 (17:09):
How do you know they're still billing Medicare or medicaid
for you? How do you know that?

Speaker 8 (17:14):
I don't know exactly because they won't let us check
our own now, so I don't know exactly.

Speaker 15 (17:23):
This whole thing sounds so sketchy. It's crazy, Tom. I mean,
it sounds like they're robbing these homeless people. That's what
it sounds like they're robbing.

Speaker 8 (17:33):
What they're doing is I think they're you know, everybody
that smokes that fentanyl that do need them the most,
and they won't say anything, But I want treatment. I
don't do ventanyl, but I drink, you know, so were.

Speaker 5 (17:48):
There people Here's what I want to know.

Speaker 4 (17:50):
Were there people living at the house with you that
were smoking fentanyl in the house?

Speaker 8 (17:57):
Every single house a bit. You guaranteed everybody does it
except for.

Speaker 5 (18:04):
No, I mean do they do it? Do they do
it in the house?

Speaker 8 (18:08):
Yes, they do every day, all day. And I've said
something because I don't like, you know, I don't want
to be around it. I don't like it at all.
And there's even a social worker that works for their
stakes that lived in this house and they're trying now
the house.

Speaker 4 (18:24):
You're talking about how many people? How many people lived
in this house?

Speaker 8 (18:30):
Okay, so there is me that they stuck in the
basement that is unfinished and has no insulation. So I'm
freething down there.

Speaker 4 (18:40):
Okay, but just tell me how many man, God, you
tell me stories.

Speaker 5 (18:44):
I need to know, like sax and how many people.

Speaker 4 (18:46):
No, that's okay, Jen, How I mean you may have
on you may have uncorked something truly bad. I mean
you may have opened the can of worms here, I
mean the proverbial can of arms. This is this sounds
and by the way, this shouldn't surprise us.

Speaker 10 (19:06):
City around. That's what it sounds like.

Speaker 5 (19:08):
I know.

Speaker 4 (19:08):
It's it's just that you heard what happened in the
state of Minnesota and how billion bucks a billion bucks
the Somalians used.

Speaker 5 (19:17):
Yeah, so I.

Speaker 8 (19:18):
Mean they have about seven different houses. I don't know
how many people reside in those houses.

Speaker 15 (19:24):
You know, I don't want to blow I don't want
to blow the roof off this, but we got to
get someone in there. We got to we're out how
to get someone into this system.

Speaker 5 (19:31):
No, what we need to do is.

Speaker 15 (19:32):
Start looking into it. We really didn't even care. Let's
let's go that next step. Do they even care? They're
probably funding this to some point.

Speaker 4 (19:41):
No, no, no, Mayor Johnston doesn't care. In fact, he
tells people, come to Denver and we'll get you a
home and we'll get.

Speaker 5 (19:47):
You whatever you need.

Speaker 4 (19:48):
This part of guy's a complete he's a complete idiot.
Let's find out we really seriously, Jen, you did a
you know this is really important this phone call.

Speaker 15 (19:59):
Can you mean already get us some pictures without getting caught?

Speaker 10 (20:03):
Well, she was not there anymore stuff.

Speaker 4 (20:04):
They kicked her out, and they probably kicked her out
because she was making noise about this. She's trying to
she's trying to get off of drugs and alcohol, she's
trying to live straight, and they kick her ass out
of there because they don't want somebody who's going to
complain about the drugs. So hold on, we got more
coming up. I'm Tom Martino three three seven one three talk.

(20:25):
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three all three nine two zero sixteen twenty two. Hi

(21:19):
Tom Martine here, Well, I found some information online here
and we're gonna have Deputy D check it out. But
here here's the rundown. Here's basically, we get a caller
who says that she was in this program and they
were taking her Medicaid and it was called the Better

(21:41):
Living program. And she said she lived in one of
the houses and everyone there smoked fentanyl right out in
the open, or they drank and they were actually given
spending money every week to spend anyway. They wanted two
hundred dollars a week. So are you telling me, Jen,
that people in this better Living program would get their

(22:03):
two hundred dollars, go out and buy fentanyl and come
back to the house and smoke it right out in
the open, yes.

Speaker 8 (22:12):
Or they'll go in their rooms or this new house
with the garage. But then this guy shrink. He's like nobody.
He's a spittinal user.

Speaker 9 (22:25):
The lady that's.

Speaker 8 (22:28):
Like in charge of he's not the owner of the house.
But that comes in. Now we get gift cards and
it's only half now because they got in trouble.

Speaker 5 (22:37):
I get again, what do you mean it's only half?
What's only half?

Speaker 8 (22:42):
So now they don't give us hash anymore. It's been
on for a couple of weeks.

Speaker 5 (22:46):
How they how'd they get in trouble?

Speaker 8 (22:50):
I don't know. That's what she said, that they have
to cut it in half because the state law only
allows us to have twenty five dollars every other day.

Speaker 10 (23:03):
Does everybody there turn over their.

Speaker 5 (23:07):
Every other day.

Speaker 8 (23:09):
Yes, everybody turns over their medicaid for them them.

Speaker 4 (23:13):
And by the way, the Better Living program, from what
I can find here, is associated with First Priority Institute
Better Living, a facility providing comprehensive outpack and residential treatment
for mental health challenges and substance abuse disorders. But if
they're treating substance abuse. And by the way, guys, you

(23:35):
can bet your life that TV reporters right now are
copying down all this information and they're going to have
an exclusive because that's the way it works on this show.

Speaker 5 (23:45):
We always break stories first.

Speaker 4 (23:47):
But anyway, this place is being listed at fifty eighth
Avenue East, fifty eighth Avenue and they have a phone
number here a deputy d Did you look at the
link I gave you?

Speaker 5 (23:58):
What do you think? Yeah?

Speaker 13 (24:00):
In the meantime, Jim, you know, I thought you were called.
We'll definitely look into it and thank you for bringing
it to our attention. But in the meantime, what are
you doing to improve your own lot in life? What
are you doing about your own treatments.

Speaker 14 (24:13):
Your job, you're housing your hold on your family situation?
Are you working on that too?

Speaker 5 (24:18):
Yeah? Because we do want to help you.

Speaker 8 (24:21):
Well I don't. Unfortunately I don't have a mom anymore.
She passed away, and I don't. My baby's dead was
murdered a while back, my god, mental health challenges myself.

Speaker 4 (24:35):
Wait so your baby, hold on, your baby's father was murdered.

Speaker 8 (24:42):
Yeah, in two.

Speaker 11 (24:44):
And so I had you know I.

Speaker 4 (24:46):
And where where was he murdered? And was he in Denver?
When he was murdered on twenty ninth?

Speaker 16 (24:52):
And we.

Speaker 4 (24:54):
Okay, so listen, So then you got then you hooked
up with this one. I it was a guy that
would did domestic violence and abused you.

Speaker 8 (25:04):
No, this is this was just recently. This is years
after I hadn't no Jillie Rich's murder trial and all
of that, trying to get my kids in a safe place.

Speaker 5 (25:16):
And how many kids do you have? For God's sakes,
how many kids do you have?

Speaker 8 (25:21):
Are you four kids?

Speaker 5 (25:23):
And how old are they?

Speaker 8 (25:26):
My first one is twenty eight, my second one is
twenty five, twenty one, and I have a nine year old.

Speaker 5 (25:35):
Well where's the where's the nine year old?

Speaker 8 (25:39):
He's with my daughter? Because I was struggling.

Speaker 5 (25:42):
You take good?

Speaker 8 (25:43):
He good?

Speaker 5 (25:45):
Okay? I had jen Jen Jen I that is very
smart that he is with your daughter and they're taking
care of their brother.

Speaker 4 (25:55):
So listen, here's the bottom line. You may have You
may have opened, like I said at Can of Worms.
You you told us about this program, and we're going
to look into it. But have you ever heard of
this location that I gave out? I just saw if
you heard of the Better Living program? Okay, and it

(26:18):
was on East fifty eighth Avenue. I'm going to give
Dmitry this phone number to call them and see what
the heck's going on. Mark, it doesn't surprise you at
all you say that our tax dollars are going to
help people.

Speaker 5 (26:34):
Buy fentanyl.

Speaker 8 (26:36):
I mean, you know they allow this person some just
some random person packed up my room and you know
I had jewelry and there are specials in there, you know, PaperWorks.

Speaker 4 (26:47):
But do you think you are kicked out because you
were making noise like blowing the whistle?

Speaker 17 (26:54):
Yeah?

Speaker 8 (26:54):
Kind of because before we had it and she said,
I'm too smart, real good, and I am very smart.

Speaker 5 (27:02):
You know I'm right.

Speaker 4 (27:03):
I'll tell you what d do you mind? I'm going
to give jen hold On Kashena is going to get
some information from you. We're gonna have Deputy d call you,
and I want him to call this facility.

Speaker 5 (27:14):
Did you hit my email yet?

Speaker 14 (27:16):
It hasn't come in yet, but keep in mind is
really slow.

Speaker 5 (27:19):
Goodness.

Speaker 14 (27:19):
Okay, but Tom and I'll oh, no, I just got it.

Speaker 5 (27:22):
You take it in.

Speaker 13 (27:23):
Hey, look, oh gladly, seriously, sincerely call them. But the
part of this call that bothers me that the most
is we haven't heard a single word about what Jen
is going to do.

Speaker 5 (27:32):
That's what we're going to do.

Speaker 4 (27:33):
We're gonna help her find a good facility, a real one.

Speaker 5 (27:36):
Hold on Jen. Okay, No, you're right, d that that
you're right to should be our primary You're absolutely right,
But we also have to try to shut down this program.
And by the way, as I said TV reporters, I
know you won't give us any credit for breaking the
story when somebody called my show, but I don't care.
Go out and.

Speaker 4 (27:55):
Bust these people, Okay, the Better Living program where people
are sitting around, uh, take their medicaid and smoking fentanyl.

Speaker 5 (28:03):
Right out in the open.

Speaker 4 (28:04):
If Jen is telling the truth, that is now Hold on, Jay,
you have a comment on the electrical code. Veronica, you
need legal advice. Randy, you want to talk about high planes, construction,
all of that coming up on the Troubleshooter Show. Don't
forget insurance comparisons at Compass Insurance free of charge. Find

(28:24):
out if you are paying the right price and have
the best coverage three oh three.

Speaker 5 (28:29):
Nine nine six nine thousand.

Speaker 4 (28:35):
Go with a sure thing Denver's best roofer Excel roofing
dot com.

Speaker 5 (28:39):
You don't pay a cent until you're content.

Speaker 4 (28:45):
Time for an insurance check up free no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three O three seven
to seven to one.

Speaker 5 (28:55):
Help.

Speaker 4 (28:56):
You'll think you're his only customer when you choose Frank
durand the real estate man to list your home with
Remax Alliance three all three nine two zero sixteen twenty two.
Hi Tom Martino here three three seven on three talks
seven one three eight two five five J What is

(29:17):
your comment on the electrical code you were calling about?
And by the way, behind the scenes we are looking
into the Better Living program. I wonder if they're all
right now hustling to throw away all the drugs and
hide them or was it all just a fantasy. Uh okay,
go ahead, Jay, What is your comment? And I take

(29:37):
it as from the other day you were calling, Uh
what what is the context of this call?

Speaker 18 (29:42):
J h real quickly par It's that I just want
to know. Do you know how to get a hold
of nine Wants to Know? I heard something about a
better living program. I want to tip them off to.

Speaker 5 (29:53):
Yeah, yeah, right. I think they listen.

Speaker 4 (29:55):
So and by the way, I don't even think it's
called It's not called nine Wants to Know anymore. They
did Steve. I believe Steve say you're Steve on your
side or something. But I hope, I really hope some
of these young TV reporters, seriously, I hope they take
leads from this show because it would do do good.
I want who cares right as long as it's exposed.

Speaker 5 (30:19):
So Jay, go ahead, off.

Speaker 18 (30:20):
Your coattails, thank you. In conversation regarding bathroom venting yesterday,
because I'm doing some some bathroom Yeah Fan replacements, and
I was told, not joking you at all that now
the new code is the bathroom fan can never shut off.
Ever it runs twenty four to seven.

Speaker 5 (30:41):
Wait wait, wait, wait, they said that's code.

Speaker 18 (30:45):
That's new code. Brand new.

Speaker 5 (30:47):
Oh come on, yeah, listen to this, well, listen to this.

Speaker 4 (30:52):
Means is this commercial residential?

Speaker 18 (30:58):
This is residential?

Speaker 5 (31:01):
Is this Colorado wire?

Speaker 18 (31:04):
Colorado, California? A couple other places are adopting this.

Speaker 5 (31:10):
And I don't believe it.

Speaker 18 (31:11):
It runs at real slow speed. It's wired, That's what
I'm wondering. Is this really going to stick? So it
always runs at a very slow speed. And then when
you walk in, you have to have either a motion
sensor or a humidity spenser that connects it to a
high speed when it reaches once it sees somebody in
the room.

Speaker 5 (31:32):
Oh, come on, I know that. Are you sure? Are you?
You're not? Just Josh? And as you're sure of this,
oh I'm not.

Speaker 18 (31:41):
Yes, I guarantee you. I was told this, I'm very
serious by a very real licensed electrician.

Speaker 5 (31:49):
And is it a new code?

Speaker 1 (31:51):
Is it?

Speaker 5 (31:51):
When? When does it become effective?

Speaker 18 (31:55):
Supposedly January first next year? You have to wire everything.

Speaker 4 (32:00):
Sanuary of next year, meaning this this like in a
in a few weeks here.

Speaker 18 (32:04):
Yeah, that's what he told me. Exai. But you cannot
put a regular switch on on and off.

Speaker 7 (32:09):
Hey Tom, this is Sean with Denver Real Estate mogos.
We're pretty up to date on all the new laws.
I've never heard anything like that.

Speaker 15 (32:18):
Yeah, so I've never heard anything like it. And I'm
looking left and right. I can't find one damn thing
about it.

Speaker 5 (32:24):
Yeah, that's what I'm looking to Mark.

Speaker 18 (32:27):
I looked up some wiring diagrams from New Town and
some of their fans show it being hot wired.

Speaker 4 (32:34):
And then, well, they they might be, but that doesn't
mean it's code that they have to be.

Speaker 18 (32:40):
Yeah, but well, they would never want you to hotwire.

Speaker 10 (32:42):
It's almost it's almost the opposite you.

Speaker 5 (32:45):
You.

Speaker 15 (32:45):
You would think a lot of the people that want
to save electricity and stuff, they wouldn't want the fan on.

Speaker 5 (32:50):
All the time.

Speaker 18 (32:51):
Said, I'm not joking some of that. You can look
up for something.

Speaker 5 (32:56):
That's not true.

Speaker 10 (32:57):
We are looking at it.

Speaker 5 (32:58):
We are looking it up.

Speaker 4 (33:00):
You look at Jaye. Do you believe everything you hear?
Didn't you go and try to look it up?

Speaker 18 (33:04):
Oh no, I definitely ip you guys a lot, but
things that were you guys.

Speaker 5 (33:10):
Well, guess what. I looked it up and it says
that hold on, I said.

Speaker 4 (33:18):
The International Residential Code IRC, used for the most building
codes in the US, requires mechanical exhaust fan ventilations. In
new homes, they require the fan the minimum exhaust airflow
must be a certain amount. Some codes allow for lowest
continuous exhaust rate if the fan runs permanently.

Speaker 5 (33:41):
It doesn't say it has to, but if.

Speaker 4 (33:43):
It runs permanently, there is a minimum CFM they require
in multifamily or tightly built homes, whatever the hell that means.
With tighter envelopes, there is an increasing emphasis on indoor
air quality amending, and some are wiring fans to run

(34:03):
all the time.

Speaker 5 (34:04):
But I see nothing that would require it.

Speaker 4 (34:07):
It says here In fact, continuous operation is a recommendation
and not part of the standard national codes like the
IRC or the NEEC.

Speaker 5 (34:18):
So you heard you got bum information.

Speaker 18 (34:21):
Bro in municipalities like Denver and everything in California, most
of Colorado.

Speaker 4 (34:27):
Well you're you're wrong. What can I tell you, Jay,
You're wrong. It's not requiring that. I mean, that's what
I'm finding. So find me the code. How about that.
You find me the code, and I'll believe you. We
got I really do. I really mean that, by the way,
I find me the code, and I want to publicize

(34:48):
it if that's true. But everything I'm seeing here. It's
not true. We got more coming up. Go with a
sure thing Denver's Best roofer Excel Roofing dot com.

Speaker 5 (35:00):
You don't pay a cent until you're content.

Speaker 4 (35:03):
Please time for an insurance check up free, no obligation
comparison call Compass Insurance paying too much your coverage at
dozens of insurance companies find out now three oh three
seven seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

Speaker 1 (35:26):
Yeah, ripped up you need so you don't have.

Speaker 2 (35:38):
Come running as fast as we can. Show Shooter's gonna help.

Speaker 3 (35:43):
Come Man six is the Troubleshooter Show.

Speaker 5 (35:48):
No Tom Martino.

Speaker 4 (35:50):
Hey, I'm Tom Martino. Welcome to the show. Three oh
three seven to one three Talker is our immediate number
you can call, or you can call a twenty four
to seven three oh three Martino and get right through
right now, or leave a message if we're not on
the air, if you're listening to a podcast or uh
some kind of recorded version of the show, because we
do have live streaming going on now. We also have

(36:12):
the iHeartRadio app. We have our over the air audience,
and then we have our podcast audience as well. Major
Mark Major back at the mother Ship with his guests
today or our guests.

Speaker 5 (36:23):
I should say, Mark, let's get on topic.

Speaker 4 (36:27):
And then we're going to go to Randy. He's on
the phone and anyone else who calls. But what topic
are we going to talk about? Because I brought up
a lot of information on rentals.

Speaker 5 (36:37):
Who do we have.

Speaker 10 (36:39):
We've got all kinds of great people.

Speaker 15 (36:40):
Brad O'Brien, attorney at law, and you know Bradson all
the time.

Speaker 10 (36:44):
We have Sean Gillian. Am I saying that right, Sean.

Speaker 7 (36:50):
Gilliland, but it, oh my gosh, I've been called Gillian.
I've been called I've been called everything.

Speaker 5 (36:58):
To kill a land it's Gilli right man.

Speaker 15 (37:00):
And then Tasha Dunbar that they both work for Denver
real estate moguls. They've been talking about how many people
you guys have been saying off air, how many people
are pulling out of this market with Reynolds purely because
of all the changes?

Speaker 19 (37:14):
Right, Yeah, we have a lot of owners that have
called us and want to sell properties because they don't
want to deal with all the new laws.

Speaker 10 (37:20):
They just want to get out and Brad, you deal
with You.

Speaker 4 (37:22):
Give me an idea, Tasha, Tasha, give me an idea
of one of the laws that would comes up a
lot that people don't.

Speaker 5 (37:29):
Want to deal with.

Speaker 19 (37:31):
So Denver landlord licensing is one they just fiil. The
government push on that and.

Speaker 5 (37:36):
Then and what is that all about? What is it?
What do they require?

Speaker 19 (37:41):
So they have to do an inspection and then if
whatever doesn't pass, they have to fix that, and then
they have to renew it every couple of years, and
if they don't, there's haf de fines associated with that.
It's not necessarily a bad thing to have properties that
are in good condition. I think it's more the feel
that the government control. And then the next one would
be the non renewal law that they just put in place.

Speaker 5 (38:02):
Where talk about that. What is that about?

Speaker 19 (38:05):
Yeah, So if a tenant isn't a property and you
know they pay their rent their quote unquote a good tenant,
you have to renew to them. And the only way
to not renew to them would be under a certain
you know, there's a certain stipulation you're selling the property
of family members moving back into the property if they've
been late on payments. But the consistency with that is

(38:26):
you have to serve a demand three times and if
they fulfill the demand, then that's not even a qualifying factor.
So if I mean basically you're forced into renewing, and
we have a lot of owners that don't see eye
to eye with certain tenants. We had one that put
in over twenty thousand dollars of damage and.

Speaker 4 (38:44):
Work for way way Wait, wait, is that wouldn't be
a reason to get rid of a tenant if they
damage the property, you still have to renew them.

Speaker 19 (38:51):
Well, you have to send certain forms to them in
order to do that. So yes, there's just a lot
of hoops to jump in order to do so. Now
you can't just say I don't want to renew to
you and we'removing on.

Speaker 4 (39:04):
Okay, Brad O'Brien, are you getting a lot of increase
from landlords or would be landlords.

Speaker 20 (39:09):
Well, the recent changes in law have made it really
tough for landlords to get rid of tenants and whenever
they're in court more often, and if they get in court,
it's more expensive, so it's just tougher to be a
mom and pop landlord.

Speaker 5 (39:24):
Now yeah, and also.

Speaker 7 (39:27):
It's you know, it just costs everybody. You know, it's
going to raise the cost of everything.

Speaker 5 (39:34):
Well, of course, of course it is.

Speaker 4 (39:37):
I mean, whenever the government gets involved, it's going to
raise the cost.

Speaker 5 (39:40):
Now, Tasha, I heard you talking.

Speaker 4 (39:43):
About something else off air that I think was a
really something about fees or costs and disclosures, and I
think I was thinking we should be talking about this
on the air.

Speaker 5 (39:56):
Do you recall the discussion I'm talking about?

Speaker 21 (39:58):
No, I don't.

Speaker 4 (39:59):
Okay, Well, it was like maybe less than an hour ago.
I heard you talking off the air about having to
advertise certain fees or there were ways that.

Speaker 21 (40:12):
Yeah, sorry about that.

Speaker 19 (40:13):
Yeah, So the new laws require you to have the
fees very bold letter in your lease, so there's no
weird fees associated with like hidden fees, which we've never
done as a company, but there have been other property
managers that have like admin fees and everything like that.

Speaker 5 (40:32):
So now, yeah, Or you see.

Speaker 4 (40:33):
A big sign outside of a big building saying, you know,
two bedroom condos twelve ninety five, and then when you
get in there you find out there's a whole bunch
of other fees on top of that, making it more
like sixteen or eighteen hundred bucks.

Speaker 19 (40:48):
Correct, yep, So they've changed that, which again I don't
think necessarily that some of these things are bad, but
again yes, we're it's just creating a lot more work.
And then there's they did away with if you can't
charge utility fees, so that this is a big one,
is that if you have like we have an eight plex,
so they're not on separate meters for water, they're not

(41:08):
on separate meters for the boiler system. So what thing
have always done is separate per unit. There's eight units
in there, so we divide the whatever that bill is
by a add it to the tenants leap port to
pay with rent. You can no longer do that anymore.
So no, no, So if it is not a separate meter,
then you cannot charge the tune a fee for utilities

(41:32):
any longer.

Speaker 21 (41:32):
And the problem is, well, then.

Speaker 4 (41:34):
How does a landlord collect for them then so or
do they have to build it into the rent.

Speaker 21 (41:39):
They have to build it into the rent.

Speaker 19 (41:41):
The problem is though that they the laws take effect
in the middle of the year, so we renew ninety
percent of our leases in June, and now this takes
a fit effect January one. So we have owners that
if the tunant aren't willing to sign a lease saying
hey we're transitioning over to where it's a one rent payment,
they're going to be out thousands of dollars for six months,

(42:01):
and how we can then integrate that into their new lease.

Speaker 7 (42:03):
These are all things that the government doesn't think about
time when they pass these laws, or they don't care.

Speaker 4 (42:10):
Okay, so Brad O'Brien, you know what she's talking about. Right,
So in other words, they can't divide up the utility bill.
You cannot charge utilities unless it's a separate meter. That
is an absolute law right now, or it's going it's
going to be January first.

Speaker 20 (42:28):
Yeah, this has this has to do with House Bill
ten ninety that we talked about when I was in
here about two months ago. Yeah, where service providers now
starting January first, have to in bold on the first
page of their you know, advertisements or contracts, state here's
what it's going to cost to you consumer in one
number for this transaction. So the for leases, I guess

(42:50):
it's an annual number.

Speaker 5 (42:52):
And so you can't have.

Speaker 20 (42:53):
Utilities costs which change on a monthly basis. You can't
reduce that to one number for a year. So the
way to resolve that would be landlord just have to
build that into the base leaves or have the tenants
pay the utail to dress.

Speaker 4 (43:07):
How would you even know? How do you even know
how to build it in? That's what I want to know.
I mean, guys, you manage properties. I mean, you're going
to have to estimate high so you don't get burned.
If I'm a landlord and i have eight tenants and
I'm not allowed to charge individually, I'm not allowed to
divide it up. I have to kind of estimate what

(43:29):
I'm going to be paying in utilities, am I? And
just charge more rent. That's the bottom line.

Speaker 21 (43:34):
Right, Yeah, that's exactly it.

Speaker 19 (43:36):
And then the problem is is that, yeah, there is
no way, I mean, you can get an estimate, but
there's also no incentive to the tenant to not leave
their light on all day long. Where before it was
like we could send them and say, hey, the utility
bill was this, you know, just keep an eye, or
they got a bill that was like oh man, it
went from fifty dollars to one hundred and fifty.

Speaker 21 (43:54):
I need to try right off the lights.

Speaker 19 (43:56):
But now, I mean there's no incentive for them to
have any sponsibility. Let's turn the acon and open up
the window, you know.

Speaker 1 (44:03):
And that water.

Speaker 5 (44:04):
I bet water is a big part, a big thing.

Speaker 20 (44:06):
It can run up the bill on correct, Yeah, more
the electricity.

Speaker 5 (44:10):
So wait a minute.

Speaker 4 (44:10):
So so landlords to get around this would have to
put in separate meters, is that right?

Speaker 21 (44:16):
Correct?

Speaker 19 (44:17):
So unless each unit has their own meter, which again
I mean you're talking thousands and thousands of dollars to
do that for especially some of these older places. I mean,
we have one that we're looking to take over that
as a forty units in it, and the owner is like,
I don't even know what to do with this.

Speaker 21 (44:34):
I am losing.

Speaker 19 (44:35):
And if the tenant won't voluntarily sign this addendum and
their lease doesn't renew for another six months, eight months
or whatever, you're out that money.

Speaker 4 (44:45):
So so then once they renew, their rent is obviously
going to go up because utilities will be included.

Speaker 5 (44:54):
Correct. Once a tenant.

Speaker 4 (44:55):
Hears utilities included, they're going to run the hot water
all day, or they're going to run the heat. They're
going to grow soap, or they're going to turn on
the air conditioning and open the door they want, they
don't care. Are in fact, some landlords used to do
it by square footage.

Speaker 19 (45:15):
Yeah, yeah, we have all different formulas. I mean we
managed I think this is affected at least thirty of
the properties that we manage, and so we had different formulas.

Speaker 21 (45:24):
Yeah, some were on square footage.

Speaker 19 (45:25):
If they were all the exact same square footage, all
with like one occupant or something like that, it was
by you know, just that. So there's definitely different formulas,
but all have been you know, fairly divided.

Speaker 4 (45:36):
And for those listening, Brad, what's the name of this
house bill?

Speaker 5 (45:40):
They want to look it up.

Speaker 10 (45:41):
It was House Bill twenty five, ten ninety.

Speaker 4 (45:45):
And it's more than just affecting landlords, right, Brad, it's
affecting any service provider or Yeah. It's this transparent pricing
basically what editions.

Speaker 14 (45:58):
Apparently it applies to restaurants.

Speaker 5 (46:00):
I don't know how, but if so, they're.

Speaker 4 (46:03):
Not allowed to advertise unless the advertised price includes everything.

Speaker 10 (46:08):
Right, and except for sales tax.

Speaker 20 (46:10):
Yeah, and you can put some caveats, like you know,
I guess suppose if you're a plumber, and you could
say this is what I'm estimating for this job that
you called me on. If I find something different that's
outside this scope, that'll be a separate charge.

Speaker 4 (46:24):
So you can put in some disclaimers. But a landlord
is screwed the landlords. It sounds like guys landlords are
really getting screwed by this bill. By the way, Randy
wants to give us a follow up and when we
come back, I'll talk about that he hired high Planes
Contracting to build a deck. There were problems and he
wanted to get this fixed, and we'll see what happened

(46:47):
with that. I'm Tom Martino three O three seven to
one three Talks seven one three eight two five five.
Denverregen dot com stem cell therapy.

Speaker 5 (46:56):
They also have, by the.

Speaker 4 (46:57):
Way, that brand new drug, that weight loss drug UG.
It's a third one out there and they're one of
the only ones that have it. But they also do
stem cell therapy for painful joints, elbows, neck, lower back,
whatever you have.

Speaker 5 (47:10):
Denver Regen dot.

Speaker 4 (47:11):
Com, go with a sure thing Denver's best roofer Excel
Roofing dot com.

Speaker 5 (47:21):
You don't pay a cent until you're content.

Speaker 4 (47:26):
Time for an insurance check up free, no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three O three seven
seven to one Help. You'll think you're his only customer
when you choose Frank durand the real estate man dot
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two. Hey, I'm Tom

(47:53):
Martino with Mark Major. We're here solving problems, answering questions,
taking complaints, and man, I'm telling you people don't don't
understand this law and what it's.

Speaker 5 (48:02):
Going to mean. We'll talk about that coming up.

Speaker 4 (48:06):
Randy, you called yesterday High Planes Construction or High Planes
Contracting or whatever to build a deck and there were
a few problems.

Speaker 5 (48:15):
There were a few.

Speaker 4 (48:16):
Heads and heads of screws, mushrooming, and it really wasn't
that big a deal as I understand it. There were
a few planes that needed to be replaced, and we
called Todd.

Speaker 5 (48:29):
To see what's going on. He used to be on
the referral list.

Speaker 4 (48:32):
Full disclosure, he hasn't been on the referral list for
a long time. But Randy, what is the bottom line.

Speaker 5 (48:39):
Did he ever get to you?

Speaker 15 (48:41):
No, sir, okay Ford answer Kelly, what did Todd say?

Speaker 10 (48:46):
If you can hear me in there is he's simply just.

Speaker 5 (48:49):
Not coming on.

Speaker 10 (48:50):
I don't understand it.

Speaker 15 (48:51):
We never had a problem with him or his company
for so many years.

Speaker 10 (48:55):
It's crazy.

Speaker 5 (48:56):
And the thing is this isn't even a big problem,
even a big one.

Speaker 15 (49:00):
And it's almost like he's pissed that we're calling him
now after he promised me he would have this done
in two weeks. So I don't know why he's digging
in on this. It makes no sense, and apparently he
doesn't want to do anything. So why don't you do
me a favorite, Kelly? Try him one more time right now,
would you?

Speaker 5 (49:18):
And then what we'll do is we will we will
walk you through the steps of small claims court, find
out the cost of replacement of these planks, and just
go after his ass. I mean, I don't know what
else to do.

Speaker 4 (49:32):
And by the way, he wasn't I want to make
this clear too, he wasn't kicked off the referral list.

Speaker 5 (49:39):
He went off the referral list on his own.

Speaker 10 (49:40):
That's right, probably six months ago. I don't remember, not
even Mark yeah, two months.

Speaker 13 (49:48):
How many planks are we talking about that need to
be replaced? And how much do they cost?

Speaker 18 (49:54):
One hundred and thirty three a piece of sixteen foot
long and there's probably, oh maybe sixty foot work.

Speaker 15 (50:02):
We might have Todd coming on hold on to sell them,
all right, hold on, So so we'll figure this.

Speaker 10 (50:08):
We'll find out real quick here in a minute.

Speaker 15 (50:10):
Okay, hey, hey, listen, I want to tease something coming up.
You might want to recap it, but basically here's what happened.
In fact, I'll let you hold on. Kelly, SKay, what
tell me?

Speaker 5 (50:23):
Tell me?

Speaker 10 (50:24):
Well, what did Todd say?

Speaker 5 (50:25):
Kelly?

Speaker 22 (50:26):
He's not going to come on, And he says he'll
contact Randy off Air.

Speaker 15 (50:30):
Okay, Randy, let us know if he contacts you today.

Speaker 5 (50:34):
Please. So now I will say this. I want to
say something. It might be a minor problem.

Speaker 4 (50:39):
Okay, it might be it is and he says, like
like sixty feet worth of and they come in sixteen
foot lengths.

Speaker 5 (50:46):
Okay, look, a few planks have to be replaced. It
might be a small thing.

Speaker 4 (50:51):
But really I think that if somebody gives a word,
they're going to fix something. And they don't even if
it's a small thing that is an indicator of a
big thing, because if you're not righteous and little things,
you can't be righteous and much.

Speaker 5 (51:06):
I mean you can't be I mean, if you.

Speaker 4 (51:08):
Can't do the little things right, how can you expect
them to do other.

Speaker 5 (51:11):
Things right now?

Speaker 15 (51:12):
Well, and what I'm more irritated at than anything is
Randy the caller actually had a few other issues, wondering
if the way they installed them would avoid the warranty.
And I spent a lot of time dealing with Todd,
and Todd assured me once again that he would have
what everybody agreed to done in two weeks. And it

(51:32):
just comes and goes, and he doesn't call the guy.

Speaker 10 (51:35):
He doesn't call me. I emailed him again last week.

Speaker 5 (51:39):
There must be some going There must be something.

Speaker 10 (51:41):
Going on to something going on with high planes.

Speaker 15 (51:44):
Now I have no idea what, but there has to
be for how many years no issues?

Speaker 10 (51:49):
And We've seen this so many times tom over the years.

Speaker 5 (51:53):
I know it.

Speaker 4 (51:54):
We're a business all of a sudden goes crazy. You
remember once a long time ago, we had a solar
guy that went nuts.

Speaker 15 (52:02):
He was great and then went nuts three years Solar
mart and then all of a sudden.

Speaker 10 (52:07):
Oh my god, they went to hell almost in a week.

Speaker 5 (52:10):
But what is it.

Speaker 4 (52:11):
It's almost like they get a problem, they get behind
the eight ball, and then they start caving in. Now, now,
this is why we monitor people on the referral list,
and we love when people give us feedback.

Speaker 5 (52:25):
It's very important to us.

Speaker 4 (52:26):
And by the way, just as a plug to referral
list dot com. I was the first list ever, Mark
and Suzanne.

Speaker 5 (52:33):
And I now run it well.

Speaker 4 (52:35):
And I'll tell you this, we're the only ones that
truly police their list, the only ones truly if we
want to be truthful at this, we're the only ones
that do it. Now, Deputy Dmitri called on the facility.
I think here, let me recap this and then mark
that other thing you were going to talk about. Well,
keys again, but let me let me do this one.

(52:57):
Since Dmitri called on it. Says she's a victim of
domestic violence and went to a residential program called the
Better Living Program to help her. She said her Medicaid
paid for the program. She was then kicked out because
she was complaining about conditions, and some of those conditions,
she said, were like people smoking fatanyl out in the

(53:22):
open by using their spending money that they get from
the program to go out and buy drugs and alcohol,
et cetera. So, Deputy d we tried to track down
the Better Living program.

Speaker 5 (53:32):
Is that the right number? Were you able to track
them down or not?

Speaker 13 (53:36):
Yes, Tom, I did get in contact with First Priority
Institutes for Better Living, which is the program that it
sounds like Jen was enrolled in, and I spoke with
a lady over there just a few minutes ago. She
said that our caller is completely mistaken because First Priority
Institute for Better Living offers only online courses and online treatments,

(53:56):
so they offer online di classes.

Speaker 4 (53:59):
And she was living in had nothing to do with
the Better Living program.

Speaker 13 (54:02):
Said, First Priority Institute for Better Living does neither. They
neither operate, you know, residence programs, nor do they fund them,
nor do they fund or have any contact.

Speaker 5 (54:14):
With any You don't think like that.

Speaker 15 (54:15):
Do you don't think she was fabricating actually living somewhere.

Speaker 5 (54:19):
No, she was just confused.

Speaker 13 (54:21):
And also I looked up the address that she gave us.
It's a very nice single family of residence in Aurora.

Speaker 14 (54:30):
So there's absolutely no organization.

Speaker 5 (54:32):
I wonder, I wonder if there's two different programs. I
wonder if there's one that provided the residential part.

Speaker 15 (54:37):
She said the name change numerous times. There's something weird
at the beginning.

Speaker 5 (54:41):
But okay, so d do you believe these people when
you call them?

Speaker 1 (54:45):
Oh?

Speaker 13 (54:45):
Yeah, I mean I looked up their website. They're very transparent.
They have pictures of their of their therapists, and all
they do is online services.

Speaker 14 (54:54):
That's it.

Speaker 5 (54:56):
Okay, So.

Speaker 4 (54:58):
Uh they he said, they only do online. They have
nothing to do with this program. They don't have any
idea what she's talking about. Did they talk about the
allowance of two hundred dollars a week or anything like that.

Speaker 13 (55:09):
Oh, it never got to that because they don't do
anything like that. They don't pay people. Let's get her back.

Speaker 4 (55:14):
Let's get her back on to figure out if she
can figure out what the hell program this house was.
I mean, really, even if she has to go buy
the house again and make sure it's the right address.
Three three seven one three talks seven one three eight
two five five.

Speaker 5 (55:30):
We have more coming right up.

Speaker 4 (55:35):
Go with a sure thing Denver's Best roofer Excel roofing
dot com. You don't pay a cent until you're content.
Time for an insurance checkup free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three all three seven
seven one help. You'll think you're his only customer when

(55:57):
you choose Frank durand the real estate man dot com
to your home with Remax Alliance three all three nine
two zero sixteen twenty two. Hi Tom Martine here at
three O three seven one three talks seven one three
eight two five five. For those streaming the show, we
are attempting to get this studio camera back up and

(56:19):
running from the main studio. I want to remind you
we have Brad O'Brien here. O'Brien legal services for real estate.
We do have some techs that are coming in up
for them, and Sean Shaun Gilliland and Tasha Dunbar with
Denver Real Estate Moguls there they're managers, property managers. So

(56:39):
we are going to have some discussion on that, so
stay tuned. Jen called earlier and said, listen, I was
part of this program after being a victim of domestic violence,
the Better Living Program, and this house I was staying
in had open drug use. They were smoking fatanyl and
they were drinking. Meanwhile, they're taking our medicaid we live

(57:04):
there end up giving us spending money, and people are
using this spending money to go out and buy drugs.
And she kept mentioning the Better Living Program. So we
contacted the Better Living Program. Deputy d You called them
and they said she must be mistaken because why well.

Speaker 13 (57:22):
The First Priority Institute for Better Living is an organization
that offers online counseling only, and the three areas that
they treat with DUI classes. The second one is for
ADHD and another one for autism. I believe, and everything
is done online. They have no inpatient services and furthermore,

(57:43):
they don't fund any such locations they and I believe them.
I mean, this woman had didn't sound like she was
bsing me. And by the way, everything she told me
on the phone was confirmed by a quick visit to
their website.

Speaker 4 (57:57):
So here's what I want to know, Jen, Is it
possible you were part of another program or the house
you were living in the house you were living in
was not Better Living, it was somewhere else.

Speaker 12 (58:11):
So Okay, they've changed their names several times, like there's
been two other names, and I honestly don't remember those days.
This has been the third changing. They were on scourn
Dale Drive.

Speaker 11 (58:23):
And it sets the bills.

Speaker 12 (58:26):
Was the first owner. I don't know she's still the owner,
but I know she has stepped down, her and her
husband and his nameless yet.

Speaker 4 (58:34):
Okay, so hold on a second. So you're talking about
the house you were living in the house you were
living in. That address you gave us doesn't check out?
Was it was it a house? How big of a
house was it? And was it in Aurora?

Speaker 9 (58:52):
Yes?

Speaker 12 (58:52):
It was an Aurora and in south it was the Southlands.

Speaker 4 (58:57):
It is in the Southlands area, the South Winds area
of Aurora. That's that. They are big houses there. And
it was a group home, is that right?

Speaker 8 (59:10):
Yeah?

Speaker 12 (59:10):
Yeah? Yeah, I mean it was too home sleep all
the size like.

Speaker 9 (59:21):
The stream mission.

Speaker 4 (59:24):
We need we need okay? And that address, you remember
the address she gave us.

Speaker 13 (59:29):
I have the address, but I'm afraid to tell you
what it is because she may be mistaken too. I'm
looking at a photograph on redfin of a very nice house.

Speaker 5 (59:38):
Was it a very nice house? Jen?

Speaker 12 (59:41):
It's on the corner, It's on the corner.

Speaker 5 (59:46):
Right there. She's describing the house accurately. On the corner.

Speaker 13 (59:50):
It's on the corner, it's light, grades got a three
car garage.

Speaker 4 (59:55):
Is that it was the owner of that house, the
one renting to you?

Speaker 5 (01:00:02):
Or was it? Were they renting it and then using it?
Do you know? Well I just paid for.

Speaker 12 (01:00:11):
They were just paid with my medicaid.

Speaker 5 (01:00:13):
I can't they were taking your medicaid. How many people
live there?

Speaker 12 (01:00:19):
There was Chelsea, which she's a social worker.

Speaker 5 (01:00:22):
Just just tell me how many total were living there?

Speaker 12 (01:00:26):
There was one?

Speaker 9 (01:00:27):
Two?

Speaker 5 (01:00:29):
Okay, six of you.

Speaker 13 (01:00:33):
It's a five bedroom home and it's thirty eight hundred
squer feet.

Speaker 5 (01:00:38):
So was it a five bedroom home? Jen?

Speaker 9 (01:00:41):
It was?

Speaker 8 (01:00:42):
Okay?

Speaker 12 (01:00:42):
There is the master bedroom up stair.

Speaker 4 (01:00:44):
Okay, listen, No, I can't go through no, no, no, no,
don't don't.

Speaker 5 (01:00:47):
I don't want you going through it in your head.
We can't do that on the air.

Speaker 4 (01:00:50):
So basically, I think you got the right house. And
we just can't figure out who ran this program because
we don't know who to contact.

Speaker 5 (01:00:59):
We really don't know who to contact, and.

Speaker 15 (01:01:02):
What are we trying to accomplish even if we contacted him?

Speaker 4 (01:01:05):
Mind, well, I want to I want to find out
about the program where people are given spending money to
go out and buy drugs and smoke while they're on
a program.

Speaker 15 (01:01:14):
And that books, it's possible someone just rented the house
and sub rented out all these rooms and collected money.

Speaker 5 (01:01:24):
Jen. Have you been when? When were you kicked out? Jen?

Speaker 8 (01:01:28):
I was kicked out.

Speaker 12 (01:01:31):
It was two weeks ago.

Speaker 5 (01:01:34):
Where do you live now?

Speaker 9 (01:01:36):
Thanks, kiddy?

Speaker 8 (01:01:36):
I have nowhere to go.

Speaker 5 (01:01:38):
Well, yeah, that's one of the reasons she called.

Speaker 4 (01:01:41):
She was kicked out two weeks ago, but she had
nowhere else to go.

Speaker 5 (01:01:45):
But you do have medicaid, right, yes?

Speaker 12 (01:01:49):
And I knew something was going on and I mentioned
something earlier about it, but they said I was too
smart for balkit.

Speaker 5 (01:01:59):
Okay, can you you can still use your Medicaid to
get into another program?

Speaker 1 (01:02:05):
Right?

Speaker 12 (01:02:07):
Yeah, I've been trying. I plugged the well Power program time.
But it's just a history, you know, So I don't have.

Speaker 5 (01:02:15):
The funds car.

Speaker 1 (01:02:17):
And a.

Speaker 12 (01:02:18):
You know, they're struck. They're just struggling.

Speaker 5 (01:02:23):
Okay, I don't know what to do.

Speaker 4 (01:02:27):
If you get the name Jen, if you can, if
you drive by there, are they still Are they still there?

Speaker 5 (01:02:33):
Now?

Speaker 23 (01:02:33):
Do you know?

Speaker 5 (01:02:34):
Are they still in that house?

Speaker 9 (01:02:36):
There?

Speaker 12 (01:02:37):
Yes, they all reside in everything going ause.

Speaker 4 (01:02:41):
Wait, so that that house right now that you gave
us the address to, they're still there.

Speaker 5 (01:02:47):
Jen, We should have somebody swing by that house.

Speaker 4 (01:02:52):
I mean, Ken, you're telling me that this is a
home that's supposed to be given giving mental health help help,
and the people are openly using drugs and alcohol exactly.

Speaker 12 (01:03:08):
You know, they promised me.

Speaker 5 (01:03:11):
And medicaid and medicaid is paying for it, and medicaid
is paying for it.

Speaker 12 (01:03:16):
Yes, yes, how.

Speaker 10 (01:03:19):
Much medicaid did you get?

Speaker 11 (01:03:23):
I don't know how much medicaid?

Speaker 9 (01:03:25):
I get.

Speaker 14 (01:03:26):
Well, that's weird.

Speaker 12 (01:03:27):
They don't give us our medicaid that we can't check
the bill. They give us our milk.

Speaker 10 (01:03:34):
I don't even know what that means.

Speaker 14 (01:03:36):
I know what that means. They open all the mail.

Speaker 5 (01:03:38):
They don't know.

Speaker 10 (01:03:39):
I get that. But how does she not know how
much medicaid she gets?

Speaker 13 (01:03:42):
Well, the only way she knows to see what these
checks are that the treatment facility gets okay and they
intercept the checks. But I'm not surprised to hear any
of these. I mean, these homes are all over the place,
and they're very shady. Well, I should say they're shrouded
in mystery. Right, they're trying to keep a low profile.
These are very country we sure.

Speaker 4 (01:04:01):
Like like we heard about like in Minnesota, Like we
hear about this all the time. These social programs are
wrought with fraud. I mean it shouldn't surprise us. Uh
Mark said that earlier. It shouldn't surprise us that a
program in Denver or an Aura whatever in Colorado is fraudulent.

Speaker 15 (01:04:23):
It should I would like to say this since you
invoked Aurora, Aurora is doing a lot better. Honest to god,
Aurora is at least trying.

Speaker 13 (01:04:33):
I agree. Look, they impounded over what eleven hundred vehicles.

Speaker 15 (01:04:36):
Yeah, they let me tell you, you drive around without insurance
or a license or anything. They're going to take your vehicle.
They're going to sell your vehicle. They're solving the problems absolutely. Well,
that's good.

Speaker 4 (01:04:47):
We got more coming up on the trouble should have
show three h three seven to one three talk seven
one three eight two five five. Genesis Total Exteriors. Yes,
they can help you with your home inside and out.
As the weather gets gets the worst, they work inside.
They do painting as well. Genesis Tootalexteriors dot Com go

(01:05:09):
with a sure Thing Denver's best roofer Excel Roofing dot com.

Speaker 5 (01:05:13):
You don't pay a cent until you're content.

Speaker 4 (01:05:19):
Time for an insurance checkup free, no obligation comparison call
Compass Insurance. Pay too much your coverage at dozens of
insurance companies find out now three oh three seven seven
to one help. You'll think you're his only customer when
you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two. Tom Martino, you're troubleshooter

(01:05:42):
three all three seven one three talk seven one three.

Speaker 5 (01:05:46):
Eight two five five.

Speaker 4 (01:05:47):
Edwards, You've been waiting a long time about your sewer backup?

Speaker 5 (01:05:49):
What's going on? Edward? What's happening?

Speaker 9 (01:05:53):
Hey to I'm about a month ago.

Speaker 24 (01:05:55):
I had a two weeks backup on my property.

Speaker 9 (01:05:59):
Now I called.

Speaker 24 (01:06:00):
One of the big advertised companies they always advertise on TV.
Right who I called one of them?

Speaker 9 (01:06:09):
And they came.

Speaker 5 (01:06:10):
Out, Who did you call? Can you tell us?

Speaker 9 (01:06:14):
I don't really want to mention any names. Okay, advertise
a lot on.

Speaker 4 (01:06:18):
TV A big Okay, that doesn't mean much to me,
But go ahead.

Speaker 24 (01:06:22):
Now, I don't know if it'd be good to tell
their name or not, but well.

Speaker 5 (01:06:26):
Okay, go ahead, No, no, it's okay. You don't want
to mention them, go ahead. Yeah, they gave you a price.

Speaker 9 (01:06:34):
They came out, they gave me a price. Okay.

Speaker 24 (01:06:37):
Now I checked around. I had another guy, Mom and
pop guy come out here. He did the same exact
thing that they would have done. Okay, nothing more, nothing less.
You did a good job.

Speaker 18 (01:06:53):
One day.

Speaker 24 (01:06:53):
He had everything fits the whole service line. Okay, he
had an inspection in the street, and it was a
third the price as a big company.

Speaker 9 (01:07:03):
That app chan because all the time, and I'm.

Speaker 24 (01:07:06):
Not talking about a ten or fifteen thousand dollars difference either.
That's why I thought it's important word to call you word.

Speaker 4 (01:07:14):
Of course it's important, of course it is. It shows
the importance of shopping around. But here's what I'd like
to know. The first company you called, oh, how much
was the estimate?

Speaker 9 (01:07:30):
It was over thirty thousand, over.

Speaker 5 (01:07:34):
Thirty thousand dollars.

Speaker 4 (01:07:35):
And the second company that fixed it, how much did
they charge?

Speaker 24 (01:07:40):
Eighty nine hundred eighty nine hundred.

Speaker 5 (01:07:43):
Okay, that is really good. That is really good.

Speaker 15 (01:07:48):
Now, why won't you give the name plumbing would have
been cheaper than the eighty nine what's that? I bet
I know a company that would have been cheaper than
the eighty nine hundred, But I mean we'll never know it.

Speaker 24 (01:08:00):
Yeah, that may be, but I just wanted the public
to be aware that they're always average.

Speaker 5 (01:08:06):
Well, you're on TV, the public, the public. Listen.

Speaker 4 (01:08:09):
You keep saying that you want the public to be aware,
but you don't want to give the name of the company.
So what do you make in the company aware of
that there may be a company out there that's charging.

Speaker 5 (01:08:19):
A lot of money. I mean, give us the name
of the damn company. Okay, never mind, I'll see Edward.

Speaker 4 (01:08:28):
Take it easy, Edward, you're doing a you know, hey,
I want to call and warn you that somebody's charging
a lot of money, but I can't tell you who
they are. Okay, thank you, Edward. We appreciate that very much.
Three h three seven one three talk seven one three
eight two five.

Speaker 16 (01:08:43):
Wow.

Speaker 15 (01:08:44):
All right, you can't make up what I just learned
from my Walmart insider.

Speaker 4 (01:08:51):
So we're going to have a follow up on that.
Smart you want to tell us.

Speaker 5 (01:08:56):
Okay, well, we're going to talk about it.

Speaker 4 (01:08:58):
But I want to also know about this other thing
you were going to tease.

Speaker 15 (01:09:02):
Why don't hurts over this bathtub thing? I cannot believe
what I.

Speaker 21 (01:09:07):
Was just teasing two hours Mark?

Speaker 5 (01:09:11):
Yeah, but what's the other team about?

Speaker 1 (01:09:13):
Mark?

Speaker 24 (01:09:14):
Was?

Speaker 15 (01:09:14):
We had a guy call up and basically said I
was going to have my truck wrapped. I gave this
guy a thousand bucks and he wanted to use cheap
quality rap and I decided not to use him and
I wanted my money back. The cops ended up involved
in this deal. And the guy that owns the rap business.

Speaker 5 (01:09:36):
Oh that one that one hold on? What was the
guy's name? I want to bring up the call mark
of it.

Speaker 13 (01:09:42):
So the call came in on November eighteenth. Our caller's
name was Matthews, Yes, and he here's what he said.

Speaker 4 (01:09:48):
He found a guy Anthony Yorke on AMG Customs Professional
Vinyl on Facebook marketplace to wrap his car one thousand
dollars deposit to uder material and he said it was
supposed to be either three M or avery, but he
found out that it wasn't, so he wanted his money
back and he said he and Matthew claims he gave

(01:10:11):
his money back.

Speaker 5 (01:10:12):
Matthew claims, I mean Anthony. Anthony claims, I'm sorry.

Speaker 4 (01:10:17):
Anthony claims he paid eight hundred and sixty dollars to
a deputy and that deputy paid Matthew, so he claimed
he paid back the money.

Speaker 5 (01:10:29):
Mark.

Speaker 4 (01:10:29):
Did you look at the bodycam footage?

Speaker 21 (01:10:32):
Yeah, we looked at it, Tommy.

Speaker 5 (01:10:35):
Okay, he claims.

Speaker 4 (01:10:38):
Anthony claims we could destroy his business if he could
not prove what he was saying, and he said the
bodycam footage would show him counting out the money and
that Matthew was lying.

Speaker 5 (01:10:52):
We'll talk about it coming up.

Speaker 4 (01:10:53):
Stay tuned, Go with a sure thing Denver's best rufer
Excel Roofing dot com.

Speaker 5 (01:10:59):
You don't pay us until you're content.

Speaker 4 (01:11:04):
Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
seven one help. You'll think you're his only customer when
you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two.

Speaker 2 (01:11:30):
Ripped news you needed, That's who you don't.

Speaker 5 (01:11:35):
Have to run anxious ass as you can.

Speaker 2 (01:11:41):
Shooter's gonna help come.

Speaker 3 (01:11:44):
Man six is the Troubleshooter Show, No, Tom Martinez.

Speaker 4 (01:11:50):
Oh my goodness, do we have a lot to talk about?
Oh my goodness, Oh my goodness. Okay, first and foremost,
we have a number of follow up Okay, which one
do you want to do first? Before we take We'll
take Chris's call, who has a comment on sewer estimates
by the way that we talked about and how people
can get a variation and estimates. One guy said he

(01:12:13):
called a company who estimated thirty grand, and he had
a smaller company come out and do the sewer repair
for eighty nine hundred. So let's take Chris's comment first,
and then we'll go on. And these follow ups are
major people. And I'm really interested in that bodycam footage
that I'll explain in a minute.

Speaker 5 (01:12:34):
Chris, go ahead. What is your comment on sewer estimates?

Speaker 4 (01:12:38):
The guy said that he was able to get the
job done for a third of the price.

Speaker 18 (01:12:43):
I was wondering if you gave it your spiel about
big company versus little company?

Speaker 5 (01:12:48):
What spiel? Well, okay, here's.

Speaker 4 (01:12:53):
What I say about here's what I say about pricing
in general, there are companies that can do jobs cheaper
and their one job away from bankruptcy, meaning that if
they have a problem, they can't stand behind it.

Speaker 5 (01:13:07):
Blah blah blah. But hold on a second.

Speaker 4 (01:13:10):
But there is something else I say, and that is
I don't believe. I don't believe in price gouging either.
And I love the guaranteed lowest price. I love when
you have both, when you have the guaranteed lowest price
and it does come from a company that can stand
behind things like I advertise renew home innovations. Okay, they

(01:13:30):
give the guaranteed lowest price on furnaces and they will
stand behind jobs, and they are big.

Speaker 5 (01:13:37):
Okay, so they say the guaranteed lowest price.

Speaker 4 (01:13:41):
But I don't think that price is everything, Nor do
I say that price indicates quality. So on a sore repair,
when you have Europlumbing Mark that'll do a job for
pennies on the dollar compared to a bigger company.

Speaker 15 (01:13:57):
They specialize in water heaters, house re pipes, in sewer
line repair meaning water or sewer repair.

Speaker 5 (01:14:04):
Yeah, they make three areas.

Speaker 15 (01:14:06):
They own all their equipment. That's just what they do.

Speaker 4 (01:14:10):
Yeah, So I do believe that there is an advantage
to a bigger company, but that doesn't mean you should
subject yourself to price gouge.

Speaker 10 (01:14:21):
What were you going to say?

Speaker 5 (01:14:22):
Yeah, go ahead, sorry, Chris, that's all right.

Speaker 16 (01:14:25):
This is what you also usually say.

Speaker 18 (01:14:28):
Let's say I have a big company that does ten
million in sales a year. Then I have another company,
a smaller company does a million dollars.

Speaker 1 (01:14:34):
In sales a year.

Speaker 17 (01:14:35):
I get from both of them.

Speaker 18 (01:14:37):
Of Course, the bigger company is going to be more
because they have more overhead, they have more trucks, and
more insurance for everything.

Speaker 5 (01:14:43):
That's right, that's right, that's right.

Speaker 18 (01:14:45):
Well, that's why I wanted to explain to people. Sometimes
when you call the big guys, they got to charge
the more because that's what it costs.

Speaker 5 (01:14:52):
That's true, Chris, You're absolutely right.

Speaker 4 (01:14:54):
Sometimes just the cost of doing business, or the fact
that they're owned by a big private equity company that
wants return on investment.

Speaker 5 (01:15:01):
You're right.

Speaker 15 (01:15:02):
I'll give an example of something that's a complete opposite.

Speaker 10 (01:15:05):
Plumb Line Services.

Speaker 15 (01:15:07):
They have a ninety three dollars yup clean clean your
sewer liner. It's free for ninety three bucks, and nine
out of ten times if not more. It's ninety three
bucks to get it clean. What they're banking on and
the reason they do it for ninety three it's no.
I mean, it shouldn't be that crazy. Occasionally you're gonna

(01:15:27):
have a tree into a sewer line and that turns
into a big repair.

Speaker 10 (01:15:32):
It's just a great way of average or.

Speaker 5 (01:15:34):
They want you to be. They want you to see
what they can do.

Speaker 15 (01:15:39):
Wait, yeah, I agree with all that, but my point
in bringing that up is a smaller company could never
a father insane point that's right, could never go out
for three hours for ninety three bucks and pay their mortgage,
let alone make any money in their company.

Speaker 4 (01:15:55):
Now, Mark, and why do you think fix it twenty
four to seven?

Speaker 5 (01:16:00):
Does that thirty nine dollars? Extreme?

Speaker 15 (01:16:02):
Name exact reason they want to get into the house.
They want to show you what a great company they are.
And once again, a mind pot would be crazy to
go out to your house spend two hours cleaning your furnace.
We've heard of We've heard people literally call the showtime
where they have taken parts of their furnace because they're
so dirty, bring them to a car wash, bring them

(01:16:24):
back assemble it. Put that no breakdown guarantee. A mind
pop could never do that. There's not enough employees.

Speaker 4 (01:16:31):
You're right, So there's good and bad with everything in life.
Nothing is as good or as bad as people say. Ever,
now here's here's the bottom line. I need to talk
about this Walmart thing. This is because I'm dying of curiosity.
Here here's what I want to know. First and foremost.
The call came in and Ryan said he bought a

(01:16:54):
claw tooth tub, a claw foot tub I meant from Walmart,
and they delivered a white tub, but he ordered black.
They made two more attempts to correct the problem, but
the tubs were still white, and he was sent and
he wanted he sent him back. Okay, he wanted a

(01:17:14):
black tub.

Speaker 13 (01:17:15):
Now, may I clarify something you said? Go ahead, So
the tub is supposed to be white on the inside
and black on the app.

Speaker 4 (01:17:21):
Okay, Well, okay when he called, I didn't know that,
but okay, So in other words, he wanted a black tub.

Speaker 14 (01:17:28):
Outside, yeah, okay, and white on the inside.

Speaker 10 (01:17:30):
Okay, it doesn't matter.

Speaker 5 (01:17:33):
But by the way, but I don't know.

Speaker 4 (01:17:37):
Look at all I know is what he said. He
said he wanted a black tub. Okay, I get it.
I get it, and I think what happened was somehow
he said they got it wrong. Bottom line was he's
being charged for two tubs.

Speaker 10 (01:17:51):
Let me jump in.

Speaker 15 (01:17:52):
So while this is going on yesterday, Dmitri's working on it,
I'm working on it. I literally start looking at the
that he sent us a picture of there's a five
hundred pound tub sitting on his porch, no joke, still
in the box. So I'm looking at all the different
numbers on the box and I start doing research and
I look it up and no matter what I look at,

(01:18:14):
it says that is a black.

Speaker 10 (01:18:16):
And white tub. Period to end a story.

Speaker 15 (01:18:19):
So I actually email this guy some information and I
ask him, I said, is this possible the apparent off
white or creamy shade visible in the outside of your
unboxed photos is most likely the plastic wrapping and other

(01:18:39):
things under it. Are you positive it's not black? And
he replies the caller Ryan, absolutely not. Now why do
I bring that up? Let's ask Ryan Ryan? What did
we find out?

Speaker 25 (01:18:56):
Yeah, So what we found out is that indeed, if
and like contractor didn't do it, nobody did it. There's
like five layers of wrapping. There was clear wrapping. There
was a white blanket and all of this around it,
and if you got through that, it is indeed outside

(01:19:21):
it black.

Speaker 15 (01:19:21):
And just out of curiosity when I sent you a
very detailed email saying the reason it probably appears white
is because of this. You didn't even look yesterday. What
made you finally look.

Speaker 25 (01:19:38):
What made me finally look is is I spoke to
Dmitri again and he spoke with your buddy from Walmart,
who said they've had this issue before.

Speaker 14 (01:19:52):
Yeah, hold on, hold on, hold on.

Speaker 4 (01:19:55):
Here's what I want to know. When did in order
to check it? Did you have to unwrap the whole thing?

Speaker 5 (01:20:00):
Ryan?

Speaker 14 (01:20:01):
This morning? A little bit ago?

Speaker 5 (01:20:02):
Okay?

Speaker 13 (01:20:03):
I said, Ryan, can you please carefully cut through all
of that wrapping and and you know, look at the
bathtub itself without the wrapping, tell us what color of
the exterior is?

Speaker 5 (01:20:14):
Okay?

Speaker 14 (01:20:15):
Did?

Speaker 13 (01:20:16):
And it turns out that it is actually a correct bathtub.

Speaker 15 (01:20:19):
And I think that, Ryan, how many bathtubs did you
receive you thought were wrong?

Speaker 10 (01:20:24):
Three or four?

Speaker 1 (01:20:26):
Three?

Speaker 25 (01:20:27):
And here's here's the crazy part. Is when our contractor said, hey,
this is a white tub, and you know, I looked
at the outside and it looked white. When the other
two cut tubs came, we asked the freight drivers like, hey,
we you know we received a white one. Can you
please open up the box?

Speaker 10 (01:20:47):
And they didn't look where the tub is?

Speaker 5 (01:20:49):
So what was making you think it was white?

Speaker 10 (01:20:51):
He just said that.

Speaker 5 (01:20:54):
It was wrapped in white stuff.

Speaker 15 (01:20:56):
Okay, Yeah, here's the big blanket.

Speaker 9 (01:21:02):
All white.

Speaker 15 (01:21:02):
Brian, here's the good news for you. And I don't
want you to bring his name up. Well, I don't
care if we call him Brian. Brian's going to get
you the refund you have coming, even though this wasn't
Walmart's issue whatsoever.

Speaker 25 (01:21:15):
So okay, So I actually I actually spoke spoke to him.

Speaker 5 (01:21:21):
Yep.

Speaker 25 (01:21:21):
And because because there's there's a myriad of issues, that
was our bat on, you know, the contractors of mine
not cutting through everything. We're calling up Walmarts. But the
bigger issue is we're still being charged twice and we
contacted Walmarts seven times to pick up the tough.

Speaker 10 (01:21:38):
And like I just said, they're going to handle that.

Speaker 5 (01:21:42):
Yeah. So I'm great.

Speaker 25 (01:21:43):
We appreciated Mark that you had a great contact at
Walmart to finally, you know, get through this.

Speaker 10 (01:21:50):
I still want to post some to you.

Speaker 15 (01:21:53):
I literally spelled out exactly what exactly what ended up being.

Speaker 5 (01:22:00):
Oh wow, so does Mark get your dinger?

Speaker 10 (01:22:03):
Oh my god, of course he does this this dinger.

Speaker 5 (01:22:06):
Everyone gets the dinger.

Speaker 10 (01:22:07):
Brian, you get a d You get a dinger, gets a.

Speaker 5 (01:22:11):
Mark gets a dinger. Dmitri gets a dinger.

Speaker 10 (01:22:13):
You all get a danger Dmitri bendo what.

Speaker 5 (01:22:19):
This is a crazy story, guys, It's not.

Speaker 13 (01:22:23):
As crazy as the badgecam video story is going to
be in a few minutes.

Speaker 4 (01:22:28):
Now, this is another story. We got to take this
break and come back. Lit'st hang on, We got more
coming up, folks. You're not gonna believe right after this,
Go with a sure thing Denver's Best roofer Excel Roofing
dot com.

Speaker 5 (01:22:45):
You don't pay a cent until you're content.

Speaker 4 (01:22:50):
Time for an insurance check up, free, no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
to seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two. Hi, Tom Martino,

(01:23:15):
you're troubleshooter. Three oh three seven one three talk three
oh three seven one three A two five five Listen.
I'm a registered investment advisor representative. The state listens to
my show. I'm held accountable for what's said on this show.
And I want to bring something out, and I promise you.
I love annuities. I love Joe Keiano, I love Jordan,

(01:23:37):
I love the company.

Speaker 5 (01:23:38):
They're great people.

Speaker 4 (01:23:40):
But you should never, and I'm telling you this, you
should never have an annuity grow for thirty or forty years.

Speaker 5 (01:23:47):
You would do yourself a disservice. Any indexed fund, any
ETF index fund, just sitting there will outperform an annuity
every single time. Now, once you grow your money, if
you want to go to Joe and Jordan and buy
an annuity, you will have guaranteed income for life. I

(01:24:07):
bought an annuity.

Speaker 4 (01:24:09):
I had an accumulation of money, and I bought an
annuity because it's a good thing to do later in life.
You should never, as a young person, put five thousand
dollars away in an annuity and let it grow. I'm
going to I can give you a comparison. But I'll
tell you what for twenty years. If I put one
hundred grand in an annuity for twenty years, do you

(01:24:32):
know what I would have in a fixed indextinuity At
the end of twenty years, I would have two hundred
nineteen thousand dollars. How much would I have in an
S and P five hundred indexed fund, an ETF that
I left alone and never touched.

Speaker 5 (01:24:48):
I would have six.

Speaker 4 (01:24:49):
Hundred forty thousand dollars six hundred and forty compared to
two hundred.

Speaker 5 (01:24:53):
Am I saying annuities are bad? No, I am not.

Speaker 4 (01:24:57):
But I am telling you you should never let them
s for thirty or forty years, and you should never
do it as part of your whole financial plan.

Speaker 5 (01:25:05):
It's not made for everyone. That's just a fact of life.

Speaker 4 (01:25:09):
I want to tell you something else. There's nothing wrong,
nothing wrong with them at all. I want to make
that clear. But when you hear I just want you
to know this, and I'm telling you personal experience. When
you hear about the bonus is going.

Speaker 5 (01:25:24):
In, there's nothing wrong with that, but that bonus you
pay for because you get less of a percentage of payout.
The more the bonus is so if you get a
big bonus going in, you have more money working for you,
but the payout is less than if you have less
of a bonus. Now why am I doing this? Because

(01:25:45):
I am bound by law to do it.

Speaker 4 (01:25:47):
I cannot and will not let certain things fly without explanation.

Speaker 5 (01:25:53):
That is the explanation.

Speaker 4 (01:25:54):
Okay, I'm sorry, but I'm a registered investment advisor and
that's what I have to do. Okay, I'm sorry I
let things fly, but I just want to clarify I
am not Just to be clear, I am not saying
there is anything wrong with it whatsoever.

Speaker 5 (01:26:10):
Okay, nothing wrong whatsoever. I just need you to put
it in in uh what do you call it? In perspective?
Now we have a follow up of bodycam footage? Do
we have who saw the video? Mark?

Speaker 13 (01:26:26):
Did you see the video was dropped off at the studio?
I hope you've had a chance to take a look
at it.

Speaker 22 (01:26:30):
I can give you a little bit of a recap
on that.

Speaker 4 (01:26:33):
Now I want to recap the story. And then you
capped the video.

Speaker 5 (01:26:37):
Okay, So Matthew, a consumer called us and said that
he wanted his money back. It just spoils down to.

Speaker 4 (01:26:46):
That from a guy that he didn't want to wrap
his car anymore. The guy said, okay, he would give
his money back. In fact, he claims he did give
the money back. He claims that he counted out the dollars.

Speaker 5 (01:27:03):
He counted them out in.

Speaker 4 (01:27:05):
Front of a deputy, and the deputy took the money
and gave it back to the consumer. He said the
bodycam footage would clearly show this. In fact, he went
one step further and he said, if you look at
the bodycam footage and I'm lying, you can ruin me
and you can ruin my business.

Speaker 5 (01:27:26):
Matthews the consumer.

Speaker 4 (01:27:28):
We told Matthew and we told Anthony both. Anthony is
the vendor with I believe it's AMG Customs. But they
both claimed the body footage would vindicate them. Okay, so
what happened when you looked at the bodycam footage? What happened?

(01:27:52):
Here's what I want to know. Who looked at it?
I didn't look at it. Mark's not there. Mark did
look at it? Did Mark look at it?

Speaker 22 (01:27:58):
Mark Hues had to step out?

Speaker 5 (01:28:01):
But I did look at it.

Speaker 22 (01:28:02):
And so I can kind of give you a little
bit of a recap.

Speaker 5 (01:28:05):
If you'd like okay, go ahead.

Speaker 22 (01:28:08):
So there were two videos attached to the bodycam footage.

Speaker 5 (01:28:12):
The first one was.

Speaker 22 (01:28:13):
Just a basic kind of stop in a parking lot
and it looked like Matthew was parked off to the
side and him and the two sheriff deputies were talking.
And then the second video was actually at Anthony Yorke's house,
which is where he does business out of and they
went up and tried to get him out of the house,

(01:28:34):
knocked on the door a few times. Eventually he did
come out of the house. They asked him about the
thousand dollars.

Speaker 5 (01:28:42):
Now, wait, you can hear that. You can hear that.

Speaker 22 (01:28:45):
The audio is very very iffy, but you can make
it out.

Speaker 5 (01:28:49):
Okay.

Speaker 22 (01:28:50):
He asked him about the thousand dollars, and Anthony said
he and Matthew had an agreement that he needed more time.
And at that point the sheriffs were kind of well,
there's not much more we can do if he's saying
that you had an agreement, blah blah blah.

Speaker 21 (01:29:06):
So they went back to.

Speaker 22 (01:29:07):
Matthew, talked a little bit about it in the street,
and nothing really got resolved.

Speaker 13 (01:29:13):
So there was no video of Anthony counting out the money.

Speaker 14 (01:29:16):
To the sheriff.

Speaker 22 (01:29:17):
No, thank you, said, he came out very briefly on
his doorstep talk to the officer, said that he did
not have the money and that him and Matthew had
an agreement or from what And again this audio was
very not great, but from what I could gather, they
had an agreements according to Anthony, and that he needed

(01:29:40):
more time.

Speaker 5 (01:29:41):
Thank you, Kelly. So didn't they count out the money
or not? No? Hey, liede.

Speaker 13 (01:29:45):
He sounds like, yeah, there's some kind of as miss.

Speaker 5 (01:29:50):
Oh, Matthew, I want to know Matthew are you there?

Speaker 26 (01:29:54):
Yes, sir?

Speaker 5 (01:29:55):
Okay, So is Anthony gonna did we try to get
Anthony back on uh that?

Speaker 9 (01:30:01):
I don't know.

Speaker 5 (01:30:02):
I'm going to call him right there?

Speaker 26 (01:30:03):
Oh yeah, you can Okay here on the video, Tom,
you can hear on the video they asked him about
it and he said nope, he could take me to court.

Speaker 9 (01:30:12):
You can hear that on the video.

Speaker 5 (01:30:16):
So basically, this guy is an absolute liar.

Speaker 4 (01:30:23):
Yeah, I mean, man, he absolutely said you would see
it in the What did he think we would do?

Speaker 5 (01:30:31):
Not look at the footage? What did he think?

Speaker 14 (01:30:34):
Yeah, it's kind of weird. And furthermore, Anthony.

Speaker 26 (01:30:37):
All the sheriff. They said, I was the only one
that had asked for the video so far, so he
didn't even try to get the video.

Speaker 27 (01:30:43):
I think I was the only one that requested it.

Speaker 5 (01:30:46):
What's that?

Speaker 27 (01:30:47):
I think we also going to recall that Anthony in
the beginning had said that he had counted out the
money on the hood of the car and had video
of it. And then once he provided video to us,
it was.

Speaker 5 (01:30:58):
I thought he said he counted out to the deputy.

Speaker 14 (01:31:01):
Yeah, Anthony said him.

Speaker 27 (01:31:03):
The video that Anthony provided us was just his driveway
and the officers walking away.

Speaker 13 (01:31:09):
Yeah, that's the one that Tom stared at for a
long long time. But Anthony previous prior to sending us
that video, Anthony said, I made a video myself of
me counting out the money. You can see it in
the video. I put in an envelope and handed it
to the deputy to hand to Matthew. And then when
he did finally send us a video, all it was
was like a like a door security cam video of

(01:31:32):
sheriff deputies walking away from his from his front door. Okay,
there's a huge disconnect between what Anthony told us several
times and what we actually witnessed happening several times on videos.

Speaker 22 (01:31:47):
And also, I just tried to call Anthony and it's
going straight to voicemail. So he's either listening to us
or he's not going to pick up.

Speaker 10 (01:31:55):
And Matthew correct me.

Speaker 22 (01:31:57):
In the first video, didn't the SHARE's deputy say something
about they've had complaints about this before from others?

Speaker 26 (01:32:08):
Yes, they said, as soon as I gave him the
address and the name and I described Anthony to them.
She looked at the other officer and she kind of chuckled.
She said, I don't want to tell you this, but
you can hear it on the video, the first one.
She said, we've been to this house before for this
same type of deal. People want their money back.

Speaker 9 (01:32:27):
And he won't give it to them. God, you can
hear them.

Speaker 26 (01:32:30):
She says that on the video that you can see
on the body cam that's on the first one, that's
only like two or three minutes long.

Speaker 4 (01:32:38):
All right, Well, this guy we got to let people
know about it. He's a psychopathic liar.

Speaker 5 (01:32:44):
I mean, the guy's a liar.

Speaker 14 (01:32:47):
There does appear to be.

Speaker 5 (01:32:48):
I came right out, what other words you have for well?

Speaker 13 (01:32:52):
My word is there's an apparent disconnect between what Anthony
told us and what we viewed on.

Speaker 5 (01:32:56):
Several Well, that's right, there's a Discannank. I'm glad you
mentioned a Disconnank. Well, I'm unfeelingly polite. We we have
more coming up on the Troubleshooter Show.

Speaker 4 (01:33:08):
Hang on, go with a sure thing Denver's Best roofer
Excel Roofing dot com.

Speaker 5 (01:33:19):
You don't pay a cent until you're content.

Speaker 4 (01:33:24):
Time for an insurance check up free no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
seven to one.

Speaker 10 (01:33:34):
Help.

Speaker 4 (01:33:35):
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two. Hi Tom Marchino, you're a troubleshooter at
three O three seven one three talks seven one three
eight two five five. All right, So bottom line is

(01:33:56):
this is Matthew was telling the truth. Matthew never got
his money back. Anthony York. It has to be crazy,
Anthony York said, he and I can quote him.

Speaker 5 (01:34:10):
He said, if you see that I'm lying. You can
ruin me, you can destroy me.

Speaker 4 (01:34:16):
I'd be crazy to come on the radio and lie.
And that is Anthony York of AMG Customs Professional Vinyl.

Speaker 5 (01:34:26):
He is, He's a lunatic.

Speaker 4 (01:34:28):
The guy came on the air and said that the
bodycam footage will clearly show me counting out the money
and that Matthew is lying. I mean, this is unbelievable
to me. You know, Matthew, you should go back and

(01:34:49):
get copies of this show on YouTube where he was on,
and you should take this guy to small claims court.

Speaker 5 (01:34:59):
This guy is crazy, is he?

Speaker 26 (01:35:00):
Yeah?

Speaker 9 (01:35:00):
Yeah, that's all I want to try to don't.

Speaker 26 (01:35:03):
I don't know how much you got to pay at
small claims. You know it's a thousand, you know.

Speaker 4 (01:35:08):
It's fifty bucks or something. Here, here's the weird part
about it. Here's the weird part about it. All he
had to do was say, I don't give refunds. I'm
not going to refund your deposit. I mean there was
no mandatory refund here. You put down one thousand dollars
and changed her mind because she didn't like the material.

(01:35:30):
And you could have gone back and forth all day long.
He could have said I never promised three M. You
could have said he did. He could have said I'm
not going to give your money back and that would
have been it. But he didn't do that. He went
one step further and he said I did give your
money back or something, right, I mean I not no,
excuse me, excuse me, all but one hundred and forty

(01:35:51):
he was keeping. He said, one hundred and forty he
was keeping for shipping, for shipping back to the manufacturers.

Speaker 5 (01:35:57):
Right.

Speaker 26 (01:35:58):
Even then, I have email from him that says I
got all one thousand for you. How do you want
me to give it to you? And that's the whole
ze Venmo thing came about. And then he gave me
an excuse, well, I can't get the electronic transfer.

Speaker 18 (01:36:12):
I'll meet you at the police department.

Speaker 26 (01:36:14):
And that's that's where it went south, and that he
would never meet me. So that's the night that I
took the sheriff to.

Speaker 18 (01:36:19):
His house, his house, m man.

Speaker 4 (01:36:23):
And the body footage, the bodycam footage. You knew it
was going to vindicate you, right, absolutely absolutely. Have we
tried to call Anthony back, Yeah, Kelly just tried to
call him.

Speaker 14 (01:36:37):
And it keeps going to voicemail.

Speaker 4 (01:36:39):
It's seven for I think we should tell him that.
I mean, he said we could ruin him. He gave
us permission, He said, you can ruin me.

Speaker 5 (01:36:47):
How about this? Not say that? How about I call
him and leave him a voicemail and politely asked them,
I want everyone to leave him a voice consider it
to consider giving.

Speaker 4 (01:36:55):
Matthew aware front seven to here's his number at AMG.
It's AMG Customs Professional. UH is is that the name
AMG Customs to professional vinyl or custom?

Speaker 5 (01:37:10):
Do you know the actual name Matthew? Do you know
the uh customs?

Speaker 14 (01:37:15):
Custom?

Speaker 26 (01:37:16):
Vinyl, custom vinyl, yep IMG custom vinyl to do a
vinyl wrap?

Speaker 18 (01:37:24):
I have an address.

Speaker 26 (01:37:25):
He does it out of his home. He tried to
bs you guys and say he has a shop over
on Wadsworth or something. I heard him telling you guys.

Speaker 14 (01:37:32):
Yeah, he actually gave us from his home.

Speaker 13 (01:37:35):
He gave us two separate locations up there in North Wsworth,
and Mark and I both looked up and there was nothing.

Speaker 4 (01:37:41):
Here's here's his number, seven to zero six six' five
ninety seven. Five i'm telling you he said you can ruin.

Speaker 5 (01:37:52):
Me he gave us. License he, said look If i'm.

Speaker 4 (01:37:56):
Lying in, fact he was so adamant about in, fact
we need to be able to pull UP i need
to actually pull down that and edit that together because
that was a and what day was?

Speaker 5 (01:38:08):
That do we have that? DATE i THINK i Have
november eighteenth to we need to go on.

Speaker 22 (01:38:13):
YouTube and now we're, working, okay getting the audio right?

Speaker 5 (01:38:16):
Now oh, excellent that's.

Speaker 4 (01:38:18):
Excellent all, right let me take this break and come.
Back frank durand the real Estate man dot. Com Frank
duran will do an evaluation of your home on what
it will sell for on the open, market and he
will give you a detailed report so you don't have to.

Speaker 5 (01:38:35):
List there's no. Obligation this is a free.

Speaker 4 (01:38:38):
Service he'll let you know based on the, neighborhood the,
comparables the supply.

Speaker 5 (01:38:44):
And, demand the interest. Rates That's Frank, duran the real
Estate man dot com three oh three nine two zero
sixteen twenty. Two go with a.

Speaker 4 (01:38:58):
Sure Thing Denver's Best Roofer Excel roofing dot. Com you
don't pay a cent until you're. Content time for an insurance, checkup,
free no. Obligation comparison Call compass insurance paying too much
your coverage at dozens of insurance. Companies find Out now
three oh three seven seven to.

Speaker 5 (01:39:17):
One.

Speaker 4 (01:39:17):
Help you'll think you're his only customer when you Choose
frank durand the real estate man dot com to list
your home With Remax alliance three oh three nine two
zero sixteen twenty. Two Hi Tom, martino you're a. Troubleshooter
three o three seven one three talk seven one three

(01:39:38):
eight two five.

Speaker 13 (01:39:39):
Five.

Speaker 5 (01:39:40):
Uh here's the bottom.

Speaker 4 (01:39:42):
Line we want you to be warned Of anthony at
amg Uh Custom vinyl because the guy flat out lied
for more than twenty minutes on this show and, said
If i'm, lying you can ruin. Me i've never had
someone out and out lie like, that knowing we would

(01:40:03):
look at the camera footage and see he was. Lying
so you should LET amg. Know you're gonna let everyone
know about. Him at seven to zero six sixty five
ninety seven oh. FIVE i, mean did it baffles? Me
did this guy truly believe that we were going to
see something that we didn't?

Speaker 5 (01:40:22):
See what Did? Dmitri what do you think he was? Thinking,
well it's. Hard what do you think THAT i was?

Speaker 13 (01:40:28):
Thinking, well it's hard to say BECAUSE i think neither
one of us would promise that the viewer would see
something in the video that clearly isn't.

Speaker 5 (01:40:36):
There SO i have no.

Speaker 4 (01:40:37):
Explanation do you think he's like a sick person or
WHAT i mean for someone To i've never heard.

Speaker 13 (01:40:43):
Anyone convinced himself of his own you. Know, Anyway mike.

Speaker 5 (01:40:47):
Has a, Question, mike you Have we're going to get
back to. That by the, WAY i.

Speaker 4 (01:40:53):
Think we're trying to pull the audio from that show
where the. Gun, okay, well let's do it after the
top of the. HOUR i want people to Hear anthony
in his own. Words But, mike what is your question
For denver Real Estate?

Speaker 28 (01:41:04):
Moguls Hey, Tom Hey, tom thanks for taking my. CALL
i own a Couple reynolds AND i want to update
my lease And i'm just wondering if there's some online
resources out, there or perhaps What brad O'Brien might charge
to update, it or take some of WHAT i have
on my lease and put it in his lease and

(01:41:25):
make a lease for.

Speaker 5 (01:41:26):
Me do you manage your own, Properties? Mike, yes how
many do you? Have just?

Speaker 16 (01:41:34):
Too and it's on a, farm so they're right next.

Speaker 18 (01:41:37):
To my, house so it's pretty, Easy.

Speaker 5 (01:41:41):
Brad, O'Brien you do leases all the, time don't.

Speaker 10 (01:41:43):
You, YES i.

Speaker 20 (01:41:44):
Do AND i mean WHEN i prepare leases for a new,
landlord is not just just one document the, Lease it's
actually a set of. Documents there's several disclosures that have
to be given to, tenants and SO'S i prepare a
set of documents for a.

Speaker 4 (01:41:58):
Landlord mike is getting way too complicated to do on
your own.

Speaker 5 (01:42:03):
Anymore you know.

Speaker 28 (01:42:03):
That, YEAH i, Know and that's the Reason i'm in
this position to update, it BECAUSE i just want to
make Sure i'm.

Speaker 18 (01:42:11):
Compliant.

Speaker 7 (01:42:11):
Tom we were literally just discussing this off, there, Me
brad And tasha on how difficult it is for property
owners to do it themselves these, days and we highly
suggest that they do.

Speaker 1 (01:42:21):
Not, NO i.

Speaker 4 (01:42:23):
DON'T i THINK i think they need a property manager
Like denver real estate, moguls AND i think they need
a real estate. ATTORNEY i think you need. Both, now
one might Say i'll just do the documents With brad.
O'brown i'll do my own. Management IF i only have one,
unit maybe they can do. That, guys do you have
people with just one unit that use?

Speaker 1 (01:42:39):
You?

Speaker 19 (01:42:42):
Yeah, Absolutely and we're getting more and more people in
this guy SORRY i don't remember his, name But, Mike, mike,
sorry his exact same position where they've done it in the.
Past and you're, right it's easy, tell it's. Not it's easy.
Tell you run into a problem that you don't know
how to. Handle and we've spent the last three years
researching these laws in depth so that our owners are,

(01:43:02):
protected because it's the punishment and the fines and the
things that are happening when owners are managing themselves and
don't know these laws can be pretty.

Speaker 5 (01:43:12):
SUBSTANTIAL i know, It honest to, god it's getting to be,
scary it really.

Speaker 4 (01:43:17):
Is So Mike brad, O'Brien he's O'Brien Legal services O
ls law dot com seven to zero three seven zero
seventy three eighty eight and Then denver real estatemoguls dot.
Com they're also at referral list dot com AND i
got to get their phone, Number Gil, sean give us

(01:43:38):
your phone.

Speaker 5 (01:43:39):
Number by the, way while while we.

Speaker 7 (01:43:40):
Were talking about my phone number is seven two zero
eight four to one one zero two to. One the
company's main phone number is seven two zero two eight
four four four one, one and that's.

Speaker 5 (01:43:55):
The one we want can you put that up To
china the main.

Speaker 4 (01:43:58):
Company thank, You, okay we got the i'mber up there
to eight four four seven two zero TO a four
four four one. One, mike thanks for. CALLING i got
to get To. KATRINA i want to try to get
to her before the end of the break, here before
the end of the, Hour, katrina go, ahead what's going
on with?

Speaker 7 (01:44:12):
You?

Speaker 5 (01:44:12):
Katrina welcome to the. Show.

Speaker 23 (01:44:15):
Hi i'm a single mother AND i bought an R
v to live in from a gentleman by the name
Of Sparky yanko Eight.

Speaker 4 (01:44:28):
Sparky, Hey, Katrina, katrina hold on a, second you were
going to you you were going to live in this
with your.

Speaker 5 (01:44:35):
Child.

Speaker 9 (01:44:37):
That's.

Speaker 5 (01:44:37):
Correct how? Old how? Old i'm just. Curious how old
is your? Child she's?

Speaker 4 (01:44:42):
Sixteen oh, Okay so so what went wrong with this?

Speaker 11 (01:44:46):
Purchase, WELL i went To, brighton To Rocky Mountain storage
and met Mister Sparky yanko and Miss Sheila. PEREZ I
L A P E R E. S.

Speaker 4 (01:45:02):
GEEZ i don't need all of this right, now but,
anyway From, sparky What's sparky's last? Name since you're giving out,
names Y O N K O y o N Okay,
Yanko Sparky. Yanko that sounds almost like an unreal. Name,
okay so this Sparky, yanko.

Speaker 2 (01:45:20):
How did you?

Speaker 5 (01:45:21):
Fine how did you find out about this R? V
did he have THE rv?

Speaker 11 (01:45:25):
Advertised he had an advertised On facebook? Marketplace and Is.

Speaker 5 (01:45:32):
Sparky a he or?

Speaker 17 (01:45:33):
She sparky is? A?

Speaker 4 (01:45:37):
Okay hold, On, Katrina we'll come right back to. You i'm,
SORRY i gotta take this. Break we got more coming
up On The Troubleshooter. Show three oh three seven one
THREE a two five Five go with a sure Thing
Denver's best Roofer Excel roofing dot.

Speaker 5 (01:45:55):
Com you don't pay a cent until your content.

Speaker 4 (01:46:01):
Time for an insurance check up free no obligation comparison
Call Compass insurance paying too much your coverage at dozens
of insurance companies find out now three all three seven
seven one. Help you'll think you're his only customer when
you Choose frank durand The real Estate man dot com
to list your home With Remax alliance three all three
nine two zero sixteen twenty.

Speaker 1 (01:46:21):
Two, yeah ripped up you need so you don't have to.

Speaker 2 (01:46:35):
Come run anxious stas as we can. Show shooter's gonna
help come.

Speaker 3 (01:46:41):
Man six is The Troubleshooter. Show, Now Tom. Martino, Hey
I'm Tom.

Speaker 4 (01:46:48):
Martino You're troubleshooter three all three seven one three talk
seven one three eight two five.

Speaker 5 (01:46:53):
Five welcome to the.

Speaker 4 (01:46:54):
Show we are here to help you solve, problems answer,
questions take, complaints as we've been doing for forty five.
Years And i'm telling you it never ceases to amaze
me the problems we get on this, show, like for,
example the problem where the bodycam footage told the story
AND i want to set this. Up, Okay, Basically matthew

(01:47:18):
gave a thousand dollars deposit TO Amg Custom Vinyl anthony
AT Amg Custom vinyl to do a vinyl wrap on his.
Car after paying the thousand dollars, deposit he said he
didn't like the vinyl Material anthony, ordered so he wanted a.
Refund matthew says he was tired of waiting for his,

(01:47:39):
refund so he took the sheriff's deputies To anthony's house
to collect.

Speaker 5 (01:47:43):
It, now this is where the story gets.

Speaker 4 (01:47:46):
Weird he claims he counted out the money in front
of a deputy and the bodycam footage would actually show.

Speaker 5 (01:47:53):
It, okay he.

Speaker 4 (01:47:55):
Said he counted out the money And matthew said he
did no such. Thing they both agreed the bodycam footage
would tell the. Truth so we ordered the bodycam, footage
and the bodycam footage clearly SHOWED i didn't see. It, So,
kachina what did the bodycam footage?

Speaker 22 (01:48:14):
Show, so LIKE i, said on the first, video it
showed just in the parking lot of them actually preparing
to go To anthony's. House and that was when And
matthew correct me If i'm, wrong but that was when
they kind of snickered and said they had been To
anthony's residence.

Speaker 5 (01:48:33):
Before.

Speaker 22 (01:48:34):
Then the second video actually is just the two deputies
Approaching anthony's, house which is also where he does work out,
of and he you, know they knocked a few. Times
he didn't come at. First eventually he did come. Out
the deputy talked to him and basically he, SAID i
do not have the. Money anthony Or matthew AND i

(01:48:56):
already have an agreement THAT i needed more, time and
so that's where we.

Speaker 4 (01:49:00):
Are that's, it and it shows nothing about money being.

Speaker 22 (01:49:05):
Counted, nothing no money it, actually he said that he
did not have the money and that he And matthew
said that he would have more.

Speaker 4 (01:49:13):
Time, Okay so basically then when we had him on the,
show he, said the footage would clearly, show he, said
would clearly show.

Speaker 5 (01:49:26):
That he refunded the.

Speaker 4 (01:49:28):
Money, right he, Said that's what he, said it would clearly.

Speaker 5 (01:49:31):
Show and it did. Not, okay bottom, line it did.

Speaker 4 (01:49:36):
Not in, fact it was just the opposite and it
showed nothing of the.

Speaker 5 (01:49:42):
Sort so here's what people are.

Speaker 4 (01:49:45):
Wondering what do we do, Now, well here's WHAT i
wanted to, mention and this is WHERE i want this
tape of when he was on the.

Speaker 5 (01:49:53):
Show So dragon was able.

Speaker 4 (01:49:57):
To get the audio of the day That anthony was
on the, show AND i, said, look this body cam
is going to tell the truth and go ahead and
play What anthony.

Speaker 16 (01:50:09):
Said if it, Doesn't i'm the, liar then you can
just ruin my whole.

Speaker 5 (01:50:13):
Business, wow we think about this.

Speaker 16 (01:50:16):
Guy If i'm the, liar then just ruin and just, say,
hey this business is a. Scam If i'm not the,
liar then you put him on blast and give me more.
Business that's how it.

Speaker 4 (01:50:26):
Worked so what do you make out of? That he
was claiming that he is going to prove he's telling
the truth or we can ruin.

Speaker 5 (01:50:37):
Him isn't That what isn't? That how you you? KNOW i, Mean,
dragon how do you interpret? That how do you interpret? That?

Speaker 27 (01:50:44):
Yeah if the video proves that he did not give the,
money we can ruin his business.

Speaker 4 (01:50:50):
And deputy D this whole thing seems troubling to.

Speaker 5 (01:50:54):
You i'm looking at. You you seem troubled by.

Speaker 4 (01:50:57):
It oh you don't like the idea that this guy
was out and outlying like.

Speaker 13 (01:51:01):
That, YEAH i, mean especially since he was doing it
so fluently and, fluidly you.

Speaker 5 (01:51:06):
Know. Yeah, so, uh here's WHAT i want to. Know
what About? Mark you you called in with a, Comment go, Ahead,
mark what is your? COMMENT I I?

Speaker 9 (01:51:19):
Tom, yeah theory on?

Speaker 20 (01:51:21):
This matthew had mentioned that the police had been out there,
before possibly for another.

Speaker 24 (01:51:27):
Refund maybe he's referring to that refund.

Speaker 5 (01:51:31):
Video, no he clearly. Knew he clearly knew we were
talking About. Matthew we had them both on the air
at the same.

Speaker 4 (01:51:40):
Time, yea, exactly they were both on the air at
the same, time and all of.

Speaker 5 (01:51:44):
That just.

Speaker 4 (01:51:47):
Because you want to you want to try the, best
you want to find the best of this, situation because
it's shocking to think that this could actually, happen that
somebody could come on the radio and actually lie like.
That Just anthony York, Is anthony york OF Amg Custom

(01:52:09):
vinyl came on in the err and, said If i'm,
lying you can ruin my. Business but If i'm, not he,
says then you need to basically call Out matthew and
then give me more. Business didn't he go on to say, that, Right,
so so basically he was saying he was telling the,
truth and the bodycam footage would show him counting out

(01:52:31):
eight hundred and sixty. Dollars by the, way he was
keeping one hundred and forty for. SHIPPING i didn't know
what to. BELIEVE i, thought Is matthew mentally?

Speaker 5 (01:52:39):
Ill or is this other?

Speaker 4 (01:52:41):
Guy because they're both telling opposite. Stories, So, matthew what
are your plans from? HERE i think what you need
to do is you need to take this guy to
small claims, court although he's a, liar SO i don't
know what's going to. HAPPEN i, mean if there's a,
judgment he's going to try to evade the. Judgment he

(01:53:02):
obviously has no, uh. Scruples you, know what do you?

Speaker 26 (01:53:08):
Think that's, yeah that's my next that's my next plan, is,
uh get in touch with The Jefferson county courts and
see WHAT i need to proceed with on take him
to the small claims court for my. Money but it
won't get my money. Back but you, know he'd have
to go to. Court even if he goes to, court
he might not even go to.

Speaker 5 (01:53:25):
Court you.

Speaker 26 (01:53:25):
Know that's that's up in the air.

Speaker 14 (01:53:27):
Too.

Speaker 5 (01:53:28):
WELL i doubt he'd show.

Speaker 18 (01:53:29):
Up track record is, well.

Speaker 14 (01:53:31):
If he doesn't show, up you get a default judgment.

Speaker 5 (01:53:33):
Automatically, yeah BUT i don't even know how do you
collect the? Judgment did he own the house you went?
To do you? Know did he own that?

Speaker 18 (01:53:40):
House that's that's WHAT i don't.

Speaker 26 (01:53:42):
KNOW i don't know if it's a rental or if
it's a house that he. Owns i'm not sure on.

Speaker 4 (01:53:47):
That, hey when you take people to, Court, dimitri do
you do an asset check of any kind to see
what they?

Speaker 1 (01:53:53):
Have?

Speaker 13 (01:53:53):
NO i, mean so far all my cases were small
enough OR i don't have to worry about.

Speaker 5 (01:53:57):
It and their businesses, too, right their?

Speaker 14 (01:53:59):
Businesses?

Speaker 4 (01:53:59):
Yeah, Yeah So, matthew keep us informed on what you're
going to. Do we're going to revisit, this and it's
just to me un. Believable it's just. Unbelievable. Katrina i'm
sorry you had to wait so. Long what's going?

Speaker 9 (01:54:15):
On?

Speaker 4 (01:54:15):
Now you bought a you're a single mom with a
sixteen year old, daughter and you bought a USED.

Speaker 5 (01:54:21):
Rv now tell us the. Story go, Ahead.

Speaker 11 (01:54:25):
Katrina this gentleman asked it as if this was HIS.
Rv they told me that the last time that we
used it just wasn't very long. Ago everything worked, fine
And dave and, SAID, I i'm, SORRY i had no.
IDEA i know the roof air, works everything works done

(01:54:46):
in the, CAPER i have that. Impact and as soon
AS i started asking questions about everything that didn't, work
they they they blocked.

Speaker 5 (01:54:55):
Me and hold on, now how much how much did
you pay for?

Speaker 11 (01:54:59):
It eight thousand?

Speaker 5 (01:55:02):
Dollars and and you, uh after you paid the, money
you can't get a hold of him. Anymore that's.

Speaker 11 (01:55:10):
Right they blocked. Me SO i started doing some research
AND i found out the gentleman's name Was Sparky yonko
and that he has five spots at The Rocky Mountain
storage In, brighton where he continuously sells r, v's and
none of them are sold in his. Name he's selling
AN rv that belongs To Donovan Christopher.

Speaker 4 (01:55:32):
Anthony well who signed it over to?

Speaker 5 (01:55:36):
You was it this woman that signed it over to?

Speaker 11 (01:55:38):
You him and this woman which they presented himself as
man in?

Speaker 5 (01:55:45):
Life and what was her name? Again her first?

Speaker 11 (01:55:48):
Name tela t e i L a.

Speaker 5 (01:55:54):
T e l I A. Tilia, okay and so till
you was selling he was selling it for Two, well he.

Speaker 11 (01:56:02):
Was selling it as if they were a married.

Speaker 5 (01:56:04):
COUPLE i don't know what that.

Speaker 14 (01:56:07):
Matters he.

Speaker 11 (01:56:09):
Has, well they were, saying you know this so long
says we just used it when we.

Speaker 5 (01:56:12):
NO i get. IT i get. It But, katrina let's
let's get right to. It what's wrong with? It was
there a title? Involved?

Speaker 4 (01:56:19):
Yeah you know she bought, it but now she's upset
about it because apparently they misrepresented.

Speaker 5 (01:56:25):
It so hold on and we'll come back to that.

Speaker 4 (01:56:27):
STORY i got to figure out how they misrepresented it
and if you can do anything about, it because you
may have purchased it as. Is hold, On I'm Tom
martino three oh three seven to one THREE a two five,
Five go with a sure Thing denver's best Roofer Excel
roofing dot. Com you don't pay a cent until you're.

(01:56:49):
Content time for an insurance check up, free no. Obligation in,
comparison Call Compass insurance paying too much your coverage at
dozens of insurance companies find out now three all three
seven to seven to one. Help you'll think you're his
only customer when you Choose frank durand the real Estate
man dot com to list your home With Remax alliance

(01:57:10):
three all three nine two zero sixteen twenty. Two Hi
Tom martino here three three seven one three talks seven
one THREE a two five.

Speaker 5 (01:57:22):
Five So, katrina let's get right to the problem. Here,
then what?

Speaker 4 (01:57:27):
Happened did it turn out to be a BAD?

Speaker 5 (01:57:32):
Rv what's wrong with THE? Rv, well.

Speaker 11 (01:57:36):
Sir in addition to THE rv having many many issues
that they said were not, issues this of the title
is not in their, name so they did not sell
a vehicle that belonged to. Them AND i believe there's
some broad involved.

Speaker 4 (01:57:53):
There wait a, Minute wait a, minute so hold, On
so you don't have good title to this.

Speaker 5 (01:57:58):
VEHICLE i have.

Speaker 11 (01:58:00):
A title that is in the name Of Donovan Christopher.

Speaker 5 (01:58:04):
Anthony, okay who signed it over to?

Speaker 11 (01:58:07):
You This anthony or the sparky, Yanko and he's represented
himself as if he was This Donovan Christopher. Anthony.

Speaker 4 (01:58:19):
Okay so This Donovan Christopher, anthony who supposedly owns THE.

Speaker 5 (01:58:24):
Rv did you talk to?

Speaker 11 (01:58:27):
HIM i have called and tried to get in touch with,
him and what?

Speaker 5 (01:58:34):
Happened?

Speaker 11 (01:58:34):
Maryland they they live In. MARYLAND i haven't gotten in
touch with them. Yet but, well because he like this
constitutes fraud and?

Speaker 5 (01:58:46):
Death, yes if in, Fact, well on your title right?

Speaker 4 (01:58:52):
Now whose signature is on? There the title signing it
over to?

Speaker 11 (01:58:56):
You Christopher.

Speaker 5 (01:58:59):
Anthony so it's Not. Donovan Christopher's Christopher.

Speaker 9 (01:59:04):
Donovan the title of.

Speaker 11 (01:59:07):
The title says Owner Donovan Christopher. Anthony so It's Christopher Anthony.

Speaker 5 (01:59:12):
Donovan, well what's the last. Name just give me the
guy's last name that owns THE.

Speaker 1 (01:59:16):
Rv.

Speaker 11 (01:59:19):
Donovan, okay got.

Speaker 5 (01:59:21):
It so It's, chris It's, christopher got?

Speaker 9 (01:59:23):
It?

Speaker 5 (01:59:23):
Now here's WHAT i here's the.

Speaker 4 (01:59:24):
Thing it's not unusual for people to get a signed
title and to sell something and jump title and skip.
Title now it's not supposed to be done that. Way
but if he had a sign title and then he
signed it over to.

Speaker 5 (01:59:39):
You he's allowed to do, THAT i, mean excuse.

Speaker 4 (01:59:42):
ME i shouldn't say. That he's not supposed to do
it that. Way but at least in other, words it's not,
stolen or we don't think it's. Stolen so what do you?
Want you're trying to get a, refund but you can't
get a hold of this guy, Right.

Speaker 11 (01:59:57):
WELL i can get a hold of. HIM i have
several texts and voice messages from him telling me to
kick rock to.

Speaker 4 (02:00:03):
Kick, okay so you do have a working number for
This Christopher.

Speaker 5 (02:00:08):
Donovan excuse, me not For, christopher but For. Sparky, yes,
okay So sparky, okay all, right, Okay sparky is the
one that sold it to, you and it was.

Speaker 4 (02:00:22):
Owned by a guy in Back, Easton. Maryland so WHAT
i need to know is, this if the title was
in good, Condition let's just say the title is really
signed By Christopher donovan and you bought. It are you
trying to complain about the title or are you complaining

(02:00:43):
about THE rv?

Speaker 5 (02:00:43):
Itself? Motes, well because you may. Not here's the.

Speaker 4 (02:00:49):
Problem you may not be able to do anything about
THE rv.

Speaker 5 (02:00:54):
Itself THE rv itself is as? Is most? Likely did
he sell it as? Is you have a bill of
sale that says as.

Speaker 11 (02:01:02):
Is absolutely not sor it says. Life did he sell it?

Speaker 4 (02:01:08):
On did he sell it with a? Warranty did he
sell it with a?

Speaker 11 (02:01:12):
Warranty he told me that everything worked fine in.

Speaker 5 (02:01:16):
It, okay but that's not a.

Speaker 4 (02:01:19):
Warranty WHAT i need to get at is is how
much is wrong with THE. RV i want to take
one thing at a. Time we got two things going on.
Here we got the title and then we got THE
rv itself and if you want to live in.

Speaker 5 (02:01:32):
It WHAT i want to know right? Now are you
driving it around right? Now?

Speaker 11 (02:01:36):
No not at. All, NO i can't do.

Speaker 5 (02:01:38):
That do. That it doesn't, Drive it doesn't. Move where is?

Speaker 1 (02:01:42):
It?

Speaker 11 (02:01:43):
Oh, well WHEN i tried to bring it from the
place THAT i bought it In brighton To loveland Where
i've been, Staying, yeah it was blacking several courts of transmission.
Fluid it was engine.

Speaker 5 (02:02:01):
Oil so it's not drivable right, now it's not.

Speaker 11 (02:02:04):
Drivable it is sitting BECAUSE i did not want to
use it because of the things that that are wrong With.

Speaker 5 (02:02:14):
So where is? It sitting right.

Speaker 4 (02:02:16):
NOW i just see to where where is it sitting right?

Speaker 11 (02:02:19):
Now at a friend of mine's?

Speaker 4 (02:02:22):
House, okay, good at least it's not at that storage.

Speaker 5 (02:02:26):
FACILITY i wanted to be sure of.

Speaker 4 (02:02:28):
That so it's at your friend's, House but you don't
know what condition it's in right. Now it's possible that
you could still use it and live in. It i'm
just trying to figure out what to do right.

Speaker 11 (02:02:39):
Now the refrigerator doesn't, work the heater doesn't, work the
air doesn't, work the.

Speaker 4 (02:02:45):
Dash Air, Katrina, katrina there's a very good possibility that
we may not be able to do anything about. That,
Okay i'm GONNA i will. Try we will try to.
Help what were you going to, Say?

Speaker 13 (02:02:59):
TOM i think that the first problem is probably the
most important one That. Katrina hang on a. Second have
you been able to title THIS? Rv have you attempted
to get a title transferred into your?

Speaker 1 (02:03:11):
Name you?

Speaker 15 (02:03:14):
Know?

Speaker 13 (02:03:15):
Tom if she attempts to do that and the title
transfer is refused Because sparky didn't have authorization to sell THIS,
rv then she might have recourse through the police. Department
she might be able to call The Brighton police and
file a report that this dude sold me a STOLEN.

Speaker 5 (02:03:30):
Rv, right but, okay that's. TRUE i think you'll get her.
Far but it's the first but it's it's one. Step
but here's the. Thing this woman's out eight. Grand how
did you pay the eight?

Speaker 11 (02:03:41):
Grand part of it was in cash and part of
it was through one of the.

Speaker 4 (02:03:48):
Apps then, okay so you can't get your money back
because it's. Gone so we have to try to make
the best of this. SITUATION i, MEAN i doubt that
this sparky guy.

Speaker 5 (02:03:59):
Is going to come through and fix it for.

Speaker 4 (02:04:00):
YOU i, mean you know the fact that he claimed
it's like buying a used.

Speaker 5 (02:04:05):
CAR i, mean it's a.

Speaker 4 (02:04:06):
PROBLEM i don't know if we can find even find This.
Sparky Is Sparky yanko a real? Person but, okay, okay,
Okay so do you want to try to call, him
this sparky, Guy.

Speaker 13 (02:04:19):
Well i'll be happy to BUT i still think her
best option is to find out if he called the previous.
Owner And i'll be happy to call the previous owner
if she wants me to find out If sparky actually
had legitimate title to THIS, rv and if, not then
call the police because they you, know if they charge
him with whatever felony he may have, committed then his

(02:04:42):
first step would be trying to try to make the
victim hole just to just to escape prosecution or at
least get lenient. Sentencing, oh, man, like we'll never Get
sparky to Read we're not.

Speaker 5 (02:04:56):
Again we may not Get sparky to do. Anything we'll
never get SPARK i don't think that's the real. PERSON
i don't think that's his actual.

Speaker 11 (02:05:02):
Name it is his. NAME i have looked him.

Speaker 5 (02:05:05):
Up oh, Really, okay, interesting.

Speaker 11 (02:05:08):
Yep and he is at a church In.

Speaker 13 (02:05:13):
Henderson i'd be happy to call to call him at
work if that's where it comes down.

Speaker 14 (02:05:18):
To if you want to send us.

Speaker 13 (02:05:20):
His contact information and a copy of that title and,
whatever can you do? That can you email that over
to us And i'll follow up. Immediately in both sides
of the, title, Please oh what state was the title?
In was it From virginia or was it A colorado?

Speaker 5 (02:05:35):
Title, no it was From.

Speaker 11 (02:05:38):
Colorado and the gentleman's address was a little to an. Address, okay,
yeah send.

Speaker 14 (02:05:43):
Us please send us a scan of both sides of the.

Speaker 13 (02:05:46):
Title whatever other paperwork you may have done with Mister
sparky And sparky's contact, information including the church where he,
works And i'll immediately follow up on.

Speaker 11 (02:05:55):
That, Okay i'll do that right.

Speaker 5 (02:05:58):
Now, okay all, right, Uh and we're gonna do what
we can to help. You but this is a this
is a tough. One this is really a tough.

Speaker 4 (02:06:08):
One THREE o three seven one three talks seven one
three eight two five five.

Speaker 5 (02:06:12):
More right after, this.

Speaker 4 (02:06:19):
Go with a sure Thing Denver's best Roofer Excel roofing dot.
Com you don't pay a cent until you're. Content wait
time for an insurance check up, free no. Obligation in,
comparison Call Compass insurance paying too much your coverage at
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(02:06:40):
customer when you Choose frank durand the real Estate man
dot com to list your home With Remax alliance three
oh three nine two zero sixteen twenty.

Speaker 5 (02:06:48):
Two, Hi Tom martino Or troubleshooter three oh three seven
one three talks seven one three eight two five.

Speaker 4 (02:07:03):
Five, matt you have a question on mud. Jacking go, Ahead,
matt what is your?

Speaker 5 (02:07:08):
Question what's? Happening, yes, sir.

Speaker 18 (02:07:12):
About five years, AGO i had the company that was
on your referral. List for the life of, ME i
can't remember the company's.

Speaker 5 (02:07:19):
Name but let's See. Brian, Brian let's See brian years.
Ago let's See brian advanced mud? Jacking was that?

Speaker 14 (02:07:28):
It that's it.

Speaker 18 (02:07:29):
EXACTLY i had them out to mud jack my front.

Speaker 4 (02:07:34):
Steps, yeah he did a great. JOB i think it
Was Brian schlomer or something like. That, Anyway, yeah is?
IT i don't even know is advanced still.

Speaker 18 (02:07:44):
Around i've tried to get a hold of them AND i.

Speaker 24 (02:07:48):
Can't.

Speaker 18 (02:07:49):
Huh JUST i, mean it goes through to the trail,
message BUT i don't get a call.

Speaker 5 (02:07:54):
Back BUT i was looking it. Up, okay, anyway tell
me what's going.

Speaker 18 (02:07:59):
On he came out and did. It everything was, Okay
it wasn't. Great then like two and a half years,
later the steps started falling, again even after giving me
a twenty five year warranty on.

Speaker 4 (02:08:13):
IT a twenty five year. Warranty, yeah, okay how old
is the? GUY i mean a twenty five years twenty
five year warranties are, ludicrous and fifty year warranties and
all of. THAT i, mean it's the warranty is the
life of the. Company but in any, case go, ahead
you got a twenty five year.

Speaker 5 (02:08:32):
Warranty, yes did you? Ever did you ever question?

Speaker 1 (02:08:37):
THAT i did.

Speaker 5 (02:08:39):
Not, okay go.

Speaker 18 (02:08:40):
Ahead the only thing you're guarantees a crack and it
won't get. Stolen SO i let it go with.

Speaker 9 (02:08:47):
That AND i called it back out like.

Speaker 18 (02:08:49):
Two and a half years later because it started sinking.
Again and he came out and.

Speaker 5 (02:08:56):
OKAY i did find. It THEY i still. There they
have an active web. Site, okay go, ahead keep. Going i'm.
Listening go.

Speaker 18 (02:09:02):
Ahead, YEAH i call him back to come out and
check it. Out he came, out checked it, out and
they called me and said that he could come back
and repair. It but it was going to cost three
hundred and fifty dollars more for him to do.

Speaker 5 (02:09:16):
It and why would it cost three to Fifty by the.

Speaker 18 (02:09:19):
WAY i have no, idea that's just what he wanted
to do. It and WHEN i called back and, questioned you,
know why is? This you, know even the five year
wards you would have covered.

Speaker 5 (02:09:29):
It but uh, okay so so, Okay so what about
what did it cost the first? Time?

Speaker 4 (02:09:37):
Uh six fifty, Okay and so he was going to
charge you half of that to come back and fix. It, yeah,
Okay so what happened did you? Say did you SAY
i have a twenty five year? Warranty?

Speaker 18 (02:09:52):
YEP i told, HIM i, Said i've got the wards he.
OWNED i, said what any and what.

Speaker 5 (02:09:55):
Did he and what did he? Say what did he?
Say left?

Speaker 18 (02:09:58):
It he left it that three. Fifties so.

Speaker 5 (02:10:02):
Did you actually talk To? Brian did you actually talk To? Brian?

Speaker 18 (02:10:07):
Yeah, YEP i talked to him two different, times once in,
person once on the. Phone, yeah and, uh he's just
three fifty is what it's going to cost for us
to repair. It and you, know LIKE i, said the
jobs that they did prior to the steps were were
brought up tonight's and. Level but the patchwork looked like

(02:10:28):
a five year old was silly play filled it.

Speaker 14 (02:10:31):
In it's.

Speaker 5 (02:10:32):
Terrible, well THEY i never knew them to do. PATCHING
i just knew them to do, lifting.

Speaker 4 (02:10:38):
And THEN i know people would have it lifted and
have other people patch in any, Case so what where
do we stand?

Speaker 5 (02:10:46):
Today did you ever have it done or?

Speaker 1 (02:10:48):
Not?

Speaker 18 (02:10:49):
No and that's WHAT i was calling now to see
if you have another company other than.

Speaker 5 (02:10:54):
Him, well i'd like to find out. First i'd like
to call and find out why he is not honoring his.
Warranty did he tell you.

Speaker 17 (02:11:02):
Why he did?

Speaker 5 (02:11:04):
Not, WELL i think we owe it to you to call.

Speaker 4 (02:11:07):
HIM i think we should call him and find out
why the hell he's not honoring his. Warranty, kachino why
don't you try Calling. Brian he's still in, Business Brian. Schlomer,
listen he was a good. GUY i have no idea
what's going, On Brian. Schlomer and he's got all kinds
of five star reviews and four point five, reviews AND i, mean,

(02:11:30):
really they have glowing. Reviews it says a message from the,
owner and It's Brian, schlomer the, president and he, says
thank you for taking the time to learn about my.
COMPANY i establish our concrete. Business i'm just reading through,
here and he, says we have worked hard to ensure
that our customers are one hundred percent satisfied with our.

(02:11:52):
WORK i have been doing this long enough to know
that if you offer a fair price and a superior
service and deliver on, results customers will be. Happy so he,
SAYS i am on site for every job our crew
performs to provide you with the highest level of, accountability

(02:12:14):
AS i would like to earn your complete satisfaction.

Speaker 5 (02:12:17):
Anyway SO i think we should hold him to his.

Speaker 18 (02:12:20):
Word he, WAS i, mean like you, said very pleasant, gentleman.

Speaker 5 (02:12:27):
You, know But i'd like to know his. Explanation i'd
like to know his explanation about the.

Speaker 4 (02:12:33):
WARRANTY i don't have that warranty in front of, me
SO i don't know what he. SAYS i, mean honest to,
GOD i don't have. It do you actually have the?

Speaker 18 (02:12:42):
WARRANTY i would have to look at the, paperwork.

Speaker 4 (02:12:48):
Because to be honest with, You i'm going to be
straight with, you, BRO i never remember him offering a
fifty year warranty. EVER i never so i'd have to
see it to believe. It now they do what they,
do say one, satisfaction blah blah. Blah But i've never
seen a fifty year. Warranty i'm not saying you're. Lying
i've just never seen it.

Speaker 5 (02:13:09):
Before so do you actually have a certificate that says
a fifty year warranty or something on your invoice that
says a fifty year?

Speaker 18 (02:13:18):
Warranty it's a twenty five year.

Speaker 5 (02:13:21):
Warranty, Oh i'm, Sorry i'm sorry twenty. Five go, ahead
and do YOU.

Speaker 18 (02:13:26):
I believe it's on the form THAT i signed With.
Brian LIKE i, Said i'm at. WORK i don't have
that with.

Speaker 4 (02:13:31):
Me, Okay i'd love for you to get that for
us And? Kaschina can you? Try do you have the
number in front of you BECAUSE i can probably text
it to, You? Kachina, okay, good he's, online so let
me JUST i, mean he's on on the. Internet if
she needs the, NUMBER i think though that she probably found.

(02:13:53):
It in any, case it's advanced mud. Jacking AND i
don't THINK i swear to, GOD i don't think we've
ever had a complaint about him.

Speaker 5 (02:14:05):
Ever this would be the first.

Speaker 4 (02:14:07):
One and the complaint, is you, know he did the,
job but now the, warranty so it's a warranty complaint
after all these. Years so, Okay Now charles has a
comment on. Titles go, Ahead, charles what's your?

Speaker 17 (02:14:22):
Comment, Well, tom if you're not too, BUSY i just
wanted TO i thought you'd be retired by. NOW i
haven't talked to you in fifteen, years and.

Speaker 4 (02:14:33):
You know, What, unfortunately, no, No i'm not. Retired this
was my, lifeline this. SHOW i had a battle with
cancer this, year AND i have BEEN i don't want to.

Speaker 5 (02:14:44):
RETIRE i love WHAT i. Do but go, Ahead, charles what's?

Speaker 17 (02:14:48):
HAPPENING i will, say if you'll give me a few
moments of, levity, BREVITY i don't know what to.

Speaker 1 (02:14:53):
Say all, Right i'll do.

Speaker 5 (02:14:55):
That if you give me a few moments to take a,
Break i'll let you have a few moments on inter.
Up did right after.

Speaker 4 (02:15:00):
This go with a sure Thing denver's best Roofer Excel
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Speaker 5 (02:15:05):
Com you don't pay a cent until you're.

Speaker 4 (02:15:07):
Content time for an insurance checkup, free no obligation comparison
Call Compass insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
seven to one. Help you'll think you're his only customer
when you Choose frank durand the real Estate man dot
com to list your home With Remax alliance three oh

(02:15:29):
three nine two zero sixteen twenty.

Speaker 5 (02:15:31):
Two Hey Tom martino, here.

Speaker 4 (02:15:35):
Listen we've had a very busy, show SO i want
to remind People denver real estate. Moguls please get a
hold of them if you have any rental properties and
have them help you seven to zero two eight four
forty four. Eleven seven two zero two eight four forty
four eleven And brad O'Brien for any real estate, issues

(02:15:56):
including navigating as a landlord with leases and. Documents he,
says there's way more than just a lease that you
need olslaw dot. Com that's What Brian Legal services seven
to zero three seven zero seventy three eighty. Eight that's
seven to zero three seven seventy three eighty eight for

(02:16:16):
all things real, Estate, charles go, ahead you need you
wanted to just explain something about, Titles go.

Speaker 17 (02:16:23):
Ahead, WELL i also wanted to chat a. Minute Maybe
i'll call you back later ABOUT i retired out Of East.
Denver there That stapleton years, ago and so many people
put silver panels on their, house AND i was just
doing some reading today about you, know over time these

(02:16:44):
things can. Leak AND i just had a horrible multi
unit On East colfax a generation to. Go there was
flat top and just the leaks can be and he
didn't have solar. Panels BUT i just began to talk
later about. That are you hearing all?

Speaker 5 (02:16:58):
Right why don't You why don't you comment on your?
Titles so you don't run out of. Time go.

Speaker 17 (02:17:01):
Ahead, WELL i know THAT i warned the public about
the only state you can afford a vehicle in without
a clear Titles. Tennessee the other forty nine you. Can't
i've had two problems over the Years i've. SEEN i
went to a dealership and bought a classic motorcycle and
they had sat on the title for fifteen years and

(02:17:22):
it never updated. It AND i went and tried to
title it and they said the original owner had gone
out and got a duplicate, title so it was on.
Hold it doesn't cost you a lot of money in
hassle if you don't, quickly you, know take care of
your title. Issues AND i wish there was a you,
know we have title fraud in real. ESTATE i wish
there could BE i Guess ephax or. SOMETHING i don't

(02:17:42):
know these, companies BUT i wish there could be something
to help the. Consumer i've got a SEMI i purchased
out Of, alaska AND i tried to go and title
it here In New, mexico and they say we need the.
PAPERWORK i didn't go To. ALASKA i purchased it. Here
i'm An alaska. Gentleman IF i even used that, word
and they, said where's the? Paperwork when it came through,

(02:18:07):
customs it canon and it's, like you, KNOW i called
this guy. BACK i hadn't talked to him in three
or four, months AS, Dfim i'd been sitting.

Speaker 5 (02:18:14):
In a farm.

Speaker 17 (02:18:15):
Field call him. BACK i can't get in touch with
any man, died And i've got a title issue because you,
know he didn't provide additional. Paperwork and when it passed
through into the lower forty, eight how WAS i?

Speaker 5 (02:18:26):
Saying, so what's what's your, Point? Charles your what's your?
Point your?

Speaker 17 (02:18:30):
Lady, yeah your lady out of loveling and brighten the. Head,
Yeah i'm right, person that's a mys and, uh that's
a real. Mess, obviously if you buy something an infrigerator doesn't,
work that's on. You but if you can't title, something,
man you're going to get me fired, up Because i've
had it happen twice in the last, right, no.

Speaker 5 (02:18:51):
No, NO i. Know and he did what was called jumping.

Speaker 4 (02:18:54):
Title that's where they have you sign it and then
they don't put it in their name and they sell
it to someone. Else it's called jumping. Title AND i
believe jumping title is. Illegal In. COLORADO i believe it.

Speaker 5 (02:19:07):
Is, yeah it.

Speaker 14 (02:19:07):
Is it's also called title.

Speaker 5 (02:19:08):
Skipping that's the title, Skipping, okay jumping skipping skipping.

Speaker 4 (02:19:13):
Is probably the better word because you get it from
the original owner or whatever, whatever the last, owner and
then you sell it to another. Owner but you in
between are supposed to get it titled in your. Name,
yeah it's called jumping or it's skipping, title and you're
not supposed to do. It i'm hoping we can at
least get you, know she's worried about the condition of THE.

Speaker 5 (02:19:33):
Rv i'm worried about getting it in her. Name she
spent eight.

Speaker 4 (02:19:36):
Grand she's got to get it in her name and
take care of one problem at a. Time BUT i
think the first problem she should take care of is
getting it in her name and then fight the other.
Battles thank, You charles for the. Call my, goodness we
had an active show and we'll do.

Speaker 5 (02:19:55):
It all again. Tomorrow REMEMBER i want you to call
three zero Three martina for help information and referrals THREE
o three six two seven eight four six six that's
three oh Three, martino and also try out THREE o
three martino dot com for a synopsis of our calls
three oh Three martino dot com