The Troubleshooter 12-19-25

Episode Transcript

Speaker 1 (00:00):
Y'all ripped up needed that who you don't have come
run in just astas as we can.

Speaker 2 (00:16):
Shooter's gonna help coming.

Speaker 3 (00:18):
Man Dix is the Troubleshooter Show. No Tom Martino, Hey.

Speaker 1 (00:25):
Tom Martino here. You know I shouldn't mention this, but
this is technically the last show of the year. We
have Best of Us running during the Christmas holiday. I
want to talk about a lot of stuff today to
wind up the year. First, I want to thank everyone
for their love and support over this past year. That's

(00:46):
been hell for me, but I thank God for the outcome.
They tell me I beat pancreatic cancer. They don't like
saying cured because they say there's always a chance of recurrence. Now,
the chance of recurrence in my case, they say, is
less than most others because I did not have it

(01:09):
spread when mine was discovered January second of this year.
We had just returned from Hawaii and it was discovered
so soon it hadn't spread, and leading up to the
surgery with chemo, it never spread. So they were amazed
at that because most of the time pancreatic cancer is

(01:32):
discovered too late to do anything. And my heart goes
out to the family, families and friends of people who
have lost people with pancretic cancer.

Speaker 4 (01:41):
So I can't help but reflect on that.

Speaker 1 (01:45):
And it was such a weird year, and I had
such highs and such lows. But I appreciate the love
and support seriously. There were no wise asses, no wise remarks.
People were generally supportive, which is really nice. And that's
all I'm going to say about that. I just thank
God for the outcome. I'm clear. My latest scan showed

(02:08):
I'm clear. So I just have to take it from
here and go back to my healthy lifestyle to ward
off reoccurrence and to ward off other illness. And they say,
one of the things, you know, I always I got
pissed off that I lived such a healthy life and
ended up with cancer. I exercised, took supplements, did all

(02:32):
kinds of stuff, you know, everything you could think of,
low sugar, you know, no carbs. Actually I was such
a strict dieter and supplement taker and exerciser and then
I get cancer. I was so pissed at myself. But
they said that's probably one of the reasons why my
body attacked it the way it did, isolated it the

(02:55):
way it did, and why I came out the way
it did, so I don't ever want to dissuade people
or discourage people from living a healthy lifestyle. Part of
that is a water system. I've always marveled at people
who don't ingest good water. Waterpros dot net for the
best water systems you can buy for the lowest price

(03:17):
you can buy, and the reverse osmosis if you had
to buy one. Somebody always asked me that reverse osmosis
that's for drinking water. That's the number one. I would
get eleven hundred bucks. You never You'll never find a
price lower than that. Waterpros dot net three oh three
eight six two five five five four.

Speaker 4 (03:35):
For those streaming, I'm going to widen out the shot here.

Speaker 1 (03:37):
I got Deputy D with me, who's here most days,
and then we have Kevin Cockin from Sheridan Auto Tech. Gentlemen. Hello,
he good morning. Now. I got a lot of car
topics today, but I want people to tell me about
their favorite holiday movie, The Good Old there Are. It's

(03:59):
kind of a boring time topic, kind of in that
people have the same old ones that they usually talk about, okay,
and the ones that come out on top almost all
the time. And I want to know if people have
different ones. It's a wonderful life always comes out White
Christmas Miracle on thirty fourth Street. Those three come out.

(04:23):
And then recently, over the last several years, Home Alone,
Home Alone got to be a really popular Christmas movie.
Elf is a really popular movie. But those are those
are the ones. Now there was some debate as to
whether Diehard is really a Christmas movie or not Gremlins

(04:45):
because Gremlins the guy got a Gremlin for Christmas. Batman
had some holiday scenes. So what is a Christmas movie?
And are they Christmas movies? And like a Charlie Brown
christ Smiths, Now that's a Christmas movie. And then what
is that other one, the Polar Express. I love that.

(05:05):
That's that's a cool one. So Tom, I would yes, nomination.

Speaker 5 (05:11):
My favorite movie I watch every time this ten years
Christmas Vacation.

Speaker 1 (05:17):
With Chevy Chase. Second that, Oh I didn't know you
were on Mark. I thought you were off today. We're
just chop Liver, I understand, So when are you taking off?
In about an hour? We had to draw a bunch
of stuff off here. Okay, so what movie do you like? Mark?
Do you think Chase.

Speaker 6 (05:35):
By far Christmas Vacation. Now there's another one that we
watched two or three times this time of year. It's
very strange, but it's extremely funny. And it's called bad Sanna.

Speaker 1 (05:49):
Oh is that with Billy Bob?

Speaker 7 (05:52):
Yeah?

Speaker 1 (05:52):
And he is just uh.

Speaker 6 (05:54):
I can't even say most of the jokes they say.
But he's got a little midget with him and him
and the midget.

Speaker 1 (06:00):
I don't know. I don't even know if you can
say midget anymore? A person? The best movie ever? Which one?

Speaker 8 (06:08):
A Christmas Story?

Speaker 1 (06:11):
A Christmas Oh?

Speaker 4 (06:12):
Oh, the one with the with the little bb gun.

Speaker 1 (06:15):
Yes and the lamp.

Speaker 6 (06:17):
Yes, that lamp is hilarious. We actually have a night
light that looks like it.

Speaker 1 (06:22):
I mean, you know, they they started reselling them again
on Amazon, but I don't know again they maybe never.

Speaker 4 (06:28):
Stop selling them. A Christmas Story?

Speaker 1 (06:31):
What's your favorite? Mine is hard to say. I like
Christmas Story, I do. I think that's a good one.
I don't know, I really don't know. I never really
had one. Okay, I'm going to say something crazy. Christmas
movies kind of made me sad, so I didn't watch
a lot of them. I didn't like I don't.

Speaker 6 (06:53):
Like the old school ones, not the comedies, but I
know what you mean.

Speaker 4 (06:56):
No, yeah, the new ones, I like, yeah, the older ones.

Speaker 8 (06:59):
Maybe Bell Ridge age to at its wags.

Speaker 1 (07:06):
Okay, let's talk about cars, man. There's a lot to
talk about with cars and the brands ranked by maintenance.
Think about that. They took all the maintenance costs for
all the brands at Consumer Reports and came up with
a list for the past year of cars ranked by

(07:30):
maintenance cost. And they did a five year cost and
a ten year cost. And the cars that come out
they unfortunately, the list does not They didn't put the
list in order of the amount.

Speaker 4 (07:47):
Well, yeah they did, actually they did.

Speaker 1 (07:49):
Okay, the most who's going to be surprised by this?
The most expensive car to maintain both five year and
ten year average.

Speaker 9 (08:00):
Mwah No, Mercedes land Rover, Landrover. Yeah, same Tom.

Speaker 10 (08:06):
There was a trick question because a landlow Rover is
is not likely to last that long?

Speaker 11 (08:11):
Oh yeah, no, Land land Rover an average my god,
of nineteen thousand, four hundred and sixty dollars over ten years.

Speaker 1 (08:23):
It's like nineteen hundred bucks a year. What's Tesla out
of curiosity? Okay, Tesla is four dollars. Tesla's not even
in the top Hold on Tesla, I'm looking. Tesla's not
even in the top twenty. That's impossible. For bad for me,
for maintenance, meaning it's very little maintenance. Oh, these are

(08:44):
the worst, not the best. Oh by far. Yeah they
were my bad next to land Rover. Porsia seventeen thousand,
nine hundred bucks.

Speaker 6 (08:56):
You know what's what's very strange about Porsia is they
have like they're really cheap stuff like the box boxter
I think it's called, and then some of the SUVs
and stuff. And when I say cheap, I don't mean
crazy cheap by any means, but you know, one hundred
thousand or less. But then some of their upper level
sports cars they're real cars.

Speaker 1 (09:17):
I mean they can be half a million to a
million bucks. I mean it's so nuts. Hey, Chrick, what
Christmas movie? By the way, I didn't give it our
number three oh three, seven to one to three talking
get right through. That's our iHeart number. You can call
three oh three Martino three O three six two seven
eight four sixty six. You can call even when we're
not on the air, even when we are on break.

(09:39):
You can call and leave a message and we will
get back to Rick. What's going on?

Speaker 12 (09:44):
Say, Tom, you were talking about good Christmas movies.

Speaker 13 (09:48):
Yeah, I wanted to mention one. It's called The Christmas.

Speaker 12 (09:53):
Card and Christmas Plitary. Young man comes back from Vietnam.
He's riding across country on his Harley and he stops
in a little town at the cafe and meets a girl.
She's the daughter of the local ed Asner owns Christmas

(10:13):
Tree Farm.

Speaker 14 (10:14):
It's an excellent movie.

Speaker 6 (10:16):
Really, I've never even heard of it. Is that like
one of those Hallmark movies.

Speaker 13 (10:23):
It's called The Christmas Card?

Speaker 1 (10:26):
But is it one of those movies that.

Speaker 4 (10:30):
Like like a Hallmark Hall of Fame that kind of thing.

Speaker 15 (10:33):
But it is all right, right, I think it is.

Speaker 7 (10:36):
I've only seen it on TV once.

Speaker 16 (10:40):
I have a DVD of it.

Speaker 7 (10:42):
But it's an excellent movie.

Speaker 1 (10:44):
Okay, I'm writing it down, thank you. By the way.

Speaker 4 (10:48):
The Christmas Story leg lamp.

Speaker 1 (10:50):
They have some replicas on They have some really good
ones on Amazon anywhere from like eighty nine. They have
little cheap, cheap ones. You don't want twenty bucks there.
They don't even look like it.

Speaker 8 (11:03):
You just don't just say fragile.

Speaker 9 (11:07):
That's right. I love that anyway.

Speaker 1 (11:10):
It's the one of them's eighty nine bucks, not bad looking.
Then there's there's some for two hundred and forty nine,
three hundred forty nine. Did you get that, Tom Fred
No I didn't. No, I did not.

Speaker 6 (11:21):
So when that lamp shows up at their house and
gets delivered, it says fragile on the side, and the
guy goes, it must be French.

Speaker 1 (11:31):
Oh, fregilate. That's funny. That's funny. Oh, that's funny. Okay,
we got more coming up on the Troubleshooter Show three
oh three, seven to one three talk. By the way,
if you're wondering what your house is going to sell
for in the New Year, I doubt you'll sell it
before Christmas. Before New Year's maybe you will. Frank Duran
will do a market analysis free of charge, Frank durand

(11:51):
the real Estateman dot com. He'll go through the entire house,
the comparables, the neighborhood, the supplying demand, the interest rates,
and he'll give you an idea. Yeah. Now, this is
not an appraisal. It's kind of better. It tells you
what houses like yourself for on the market. Frank Durand
the real Estateman dot com Free analysis three oh three
nine two zero sixteen twenty two. Go with a sure

(12:15):
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pay a cent until you're content. Please time for an
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Paying too much your coverage at dozens of insurance companies
find out now three oh three seven to seven to one. Help.
You'll think you're his only customer when you choose Frank

(12:37):
Durand the real Estateman dot com to list your home
with Remax Alliance three oh three nine two zero sixteen
twenty two. Hi Tom Martino here, Welcome to the show.
Bob's got an issue with an accountant. I want to
get these problems out off of our table, out of

(13:01):
our desk, out of our closets. Come out of the closet.
You give us your problems will help you solve them,
we hope, Bob. What's going on with your accountant is?
Oh he hung up? Okay, bad time a year to
have a problem with an accountant. By the way, this
is the time year you want them on board to
do all that year end stuff. And I'll give you
a little hint. This does not come from my accountant.

(13:22):
I'm just going to give a little hint. Stop writing
in the dates on checks this month, and then if
you have to post data check, you can or pre
data check, but watch your sequences with check numbers, or
do it purposely out of sequence so you can make
the argument that you randomly take from different checkbooks and

(13:44):
then don't. Yeah, just you know, you want to be
able to write a check If you can impact date it,
that always helps. That did not come from an accountant.
In fact, it did not come from Tom Martinez. So
if you heard this, I don't know who just broke
into the air waves. But anyway, I have a question,

(14:04):
trivia question for the car guys. Which red pickup truck
carrying a Christmas tree is portrayed on blankets, Christmas cars
and calendars. I don't understand. They say there's a red
pickup truck that carries a Christmas tree and it's always
portrayed on blankets and cards and calendars.

Speaker 9 (14:26):
I think I know what it is.

Speaker 14 (14:28):
What is it?

Speaker 5 (14:29):
A nineteen sixty three GMC.

Speaker 9 (14:33):
It could be.

Speaker 1 (14:34):
Yeah, this guy, Well, I don't know if this did.
I don't know if JR Is right or wrong. He says.

Speaker 4 (14:41):
It is F one hundred, an F one hundred Ford pickup.

Speaker 9 (14:48):
I think any gmc.

Speaker 1 (14:51):
Gpt tells me it's a Ford Model fifty. Really it's
a oh no, no, he said A he'said, nevermind. I
read both of his text wrong. I mean I read
the right one. And then he corrected himself. He said
a Ford fifty. Is there such a thing as a
Ford fifty?

Speaker 9 (15:09):
Yeah, it's a pretty They didn't have the F one
fifty back then.

Speaker 1 (15:12):
Yeah, so he said Afford fifty yep. And is that
the rounded fenders and all that? They're pretty? That's a
I you know what I never understood. I think Thunderbird
did it once, and that's the why they don't make a.

Speaker 4 (15:27):
Car that looks retro.

Speaker 14 (15:29):
Well.

Speaker 1 (15:29):
Corvet did one, Corveec.

Speaker 9 (15:31):
Did one Challenger too?

Speaker 1 (15:33):
Did they yep?

Speaker 9 (15:34):
Yep?

Speaker 10 (15:36):
Yeah, Ford Ford did that with a Thunderbird about twenty
they did.

Speaker 1 (15:39):
They did with the little portholes and yeah, that's a
beautiful looking automobile. It just didn't sell.

Speaker 4 (15:43):
Well, no, it didn't, and I thought it would.

Speaker 1 (15:46):
Who else did a retro you said that challenge it
looks like the old Challenger some similar like a muscle car.

Speaker 10 (15:54):
It's definitely inspired by the seventies muscle cars.

Speaker 1 (15:57):
Okay, let's go back to the maintenance. Because so land
Rover was the worst, Porsche's next Mercedes comes in third
for the worst maintenance. Mercedes an average of twelve thousand,
six hundred over ten years or actually, yeah, over ten years.

(16:19):
It says that they're giving here's what they're doing. They're
giving a five year average and a ten year average,
and then the average the averages together, which is weird.
But in any case, the Audi comes after the Mercedes.
So the Mercedes is more expensive than the Audi. So
it's land Rover, Porsche, Mercedes, Audi, and then the Beamer.

(16:41):
The Beamer is one two, three four five, the fifth
most expensive car. And what surprises me comes after the
Beamers the Volvo.

Speaker 4 (16:51):
Why are they expensive to maintain?

Speaker 9 (16:53):
Well, why any Europeans I mean, you know, like your
car for example times, yeah, I mean a basic will
change is three hundred bucks because it holds ten courts
of expensive oil with a thirty dollars filter. So it's
kind of hard to compare maintenance on that to a
Chevy pickup, which is one hundred dollars oil change just
to oil change is a long okay, any times as much.

Speaker 1 (17:12):
So. The Volvo comes right after the Beamer and then
the Mini. Oh, the Mini, what's so? Why would that?
Now I'm surprised The Mini averages ten two hundred. That's
one thousand bucks a year.

Speaker 10 (17:26):
Unless I'm wrong, I believe it's a DMW product.

Speaker 1 (17:31):
Yeah, Infinity comes after the Mini. Infinity because it's a
Nissan and they make junk. Well, no, Nissan doesn't make chunk. Oh, yeah,
they make chunk.

Speaker 9 (17:40):
Kevin, It's it's on the bottom of the Japanese list.

Speaker 1 (17:44):
It is as Japanese cars go. What do you think
about Korean cars compared to Japanese?

Speaker 9 (17:51):
My whole thing was like he is in Hundai's If
you don't get a warranty, they're worthless. I wouldn't buy
an eighty thousand dollars Kere Honday without a warranty.

Speaker 1 (17:59):
Okay. So after the Mini comes the Infinity, and then
the Dodge Ram, the Subaru, then the GMC line.

Speaker 4 (18:11):
It doesn't say which GMC.

Speaker 9 (18:12):
You have to be pretty similar? Are they between the same?

Speaker 17 (18:15):
They?

Speaker 1 (18:15):
Okay, here's what you have. Now, now here's where you
get close the Subaru, the GMC, the accurate that are
all within a few hundred bucks, Yep and the Volkswagen
same thing, and the Cadillac, same thing, and then the
Lexus and Jeep and Chrysler. After Jeep, Cheep and Chrysler
are kind of the same, and then Kia and Honda, Mitsubishi, Mazda, Ford, Chevy.

(18:45):
Chevy's pretty low on maintenance, really low compared to the rest,
and then Nissan and then Tesla, so Tesla, Oh yeah,
Tesla is in the top twenty five. I guess Tesla
is really cheap. Six thousand over ten years, so that
doesn't include batteries it can. And then the Hyundai, the Toyota, Lincoln,

(19:08):
and Buick. So Buick is one of the best ten
year costs for of all cars, the Buicks, which is
really isn't that the same? It isn't it weird because
isn't that like the same as.

Speaker 9 (19:20):
A Chevy, Very very similar?

Speaker 4 (19:22):
I mean, but they're they're they're a part in price.

Speaker 1 (19:25):
There are are our gym cars assembled in different plants,
Like you have a Buick planned a Chevy plant. You
have different plants, different plants in different countries. Do they
compete with each other in a way.

Speaker 9 (19:36):
They do.

Speaker 1 (19:37):
Yeah, yeah, they're they're different divisions anyway. That's maintenance, that's
maintenance of the cars. And there's if it's not on
this list, it's assumed to be more.

Speaker 9 (19:51):
Cemini Buick is over ten years.

Speaker 1 (19:53):
Fifty two dollars.

Speaker 4 (19:54):
That's nothing a year, Yeah, that's nothing.

Speaker 1 (19:59):
The link think the Lincoln is closed with fifty six hundred,
the Toyota fifty nine. Then you go up to six
thousand with the Hyundai. The Tesla's sixty one hundred right
near the Hundai. The Tesla and the Hyundai are pretty similar.
Then the Nissan, Chevrolet Ford they're all about the same.
Then Mazda, Mitsubishi, and Honda are about the same. Then Kia, Chrysler, Jeep,

(20:22):
Lexus is all about the same, and then Cadillac, Volkswagen
and AC Accurra is a little more. GMC, Subaru and
Ram get higher, and then the way high ones are
the Infinity, the Mini, They're they're up over ten, Grand
Volvo and then Beamer's over eleven out he's over eleven.
Over twelve is the Mercedes, the Portia and the land Rover.

(20:46):
Why would Mercedes is that just because just because the
dealers and stuff.

Speaker 9 (20:50):
Maybe well again it's everything on there is triple the
price of what it would be on a buick.

Speaker 1 (20:57):
Yeah.

Speaker 4 (20:58):
So okay, at JR.

Speaker 1 (20:59):
What is your comment on two thousand, Well you've got
to comment on a number of Nissan Rogues. Did you
own all of these? Jr? Tom?

Speaker 13 (21:08):
I still do, Man. I got all brand new twenty
eleven Nissan Rogue, at thirteen Nissan Rogue and a twenty
two meists on Rogue, and I swear to god, I
have not besides chains my oil every quarter, and I
use am soil, and I change my tires out twice
on them from Costos tires. And I'm telling you, man,

(21:31):
I haven't had a battery, Tom, I haven't had a wingshield.
I haven't had a timing belt. I know a lot
of people say, well you should have your transmission plug.

Speaker 14 (21:40):
You shoed to have her.

Speaker 1 (21:41):
I haven't done.

Speaker 13 (21:41):
None of them. And these these cars are just animals, man,
They just continue to run and run and run. And
the only thing I've done religiously is changed that oil
out with am soil.

Speaker 14 (21:53):
That's it.

Speaker 13 (21:53):
Nothing else.

Speaker 9 (21:55):
Wow, that's very falazy.

Speaker 1 (21:58):
Yeah, well that's good and you bought them all.

Speaker 13 (22:00):
You bought them all new, bought them all new from
the same place. Yeah, yeah, I'm really aup.

Speaker 1 (22:06):
So how many do you own right now? Do you?
You don't own all of them right now? You just
own the latest one?

Speaker 13 (22:12):
No, No, I own ah three, I still have it.
I only got eighty nine thousand miles on the eleven.

Speaker 1 (22:18):
Why do you keep buying new ones if the old
ones still work?

Speaker 13 (22:22):
Well, I'm going to give this older one, I think,
the twenty eleven with eighty nine thousand I'm a gift
to my granddaughter, I think. And then just leave me
with the two because I always to head it back up
meld one goes down.

Speaker 1 (22:33):
You know, all right? Cool?

Speaker 4 (22:35):
Jay R, Thank you very much.

Speaker 1 (22:37):
That's a personal perspective on the Nissan. He loves them.
The rogues. By the way, have you guys come across
any great deals this season, like like, hey, I bought
this here, I bought this there. Not just cars, but
any great deals, let me know about them. We got
more coming up on the Troubleshooter show. Go with a

(22:57):
sure Thing Denver's best ruffer sell roofing dot com. You
don't pay a cent until you're content. Time for an
insurance checkup free no obligation comparison call Compass Insurance paying
too much your coverage at dozens of insurance companies find
out now three oh three, seven to seven to one help.
You'll think you're his only customer when you choose Frank

(23:20):
durand the real estate man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two.

Speaker 14 (23:28):
And for all.

Speaker 18 (23:32):
You know more.

Speaker 1 (23:33):
Hey Tom Martina, here, I'm told that there's a body
shop that does a that makes a Camaro look retro
the twenty twenty. Oh no, no, it's not a body shop.
The twenty twenty Camaro looks like a sixty eight Camaro.
And then there's a shop that's doing a smoky Uh

(23:53):
and the Bandit Tribute trans Am. So I think they
there take trans ams and putting a package on them
that makes them look like smoking the Bandit. It's the
body shop in Commerce City.

Speaker 10 (24:09):
And anyway, Tom, there's also a dealer in Texas that
will build you a nineteen eighty four DeLorean out of
original parts.

Speaker 1 (24:18):
Out of original parts.

Speaker 10 (24:19):
Yeah, they bought out the remaining inventory in the Irish
factory where Deloreans were made, and so they have everything.
They have engines, they have body panels, they have all
kinds of stuff, and they'll make you a nineteen eighty
four DeLorean.

Speaker 1 (24:33):
Delaians have going doors. Yeah those are the ones. Yep.

Speaker 10 (24:36):
Yeah, it's a stainless steel remember was that brush stainless
steel golding car?

Speaker 1 (24:40):
Did Tesla ever have one that looked like a DeLorean?
Or was I am I dreaming? I thought one of
their early prototypes. Maybe I'm wrong on it.

Speaker 9 (24:47):
Maybe a prototype and nothing? Yeah, nothing they produced.

Speaker 4 (24:51):
Anyway, Let's let's go back up to see.

Speaker 1 (24:54):
Let me see you. There's people on the phone here, Rob,
welcome the show. What's going on? Rob? It's happening.

Speaker 17 (25:02):
Hey, Tom, I called in tuesday. You I don't think
you were there then or maybe you?

Speaker 4 (25:08):
No, No, I wasn't. Mark took the show yet.

Speaker 17 (25:11):
Yeah, Mark took the call. And uh, I had a
hot water heating system and a home where it wasn't
heating properly and had two people come out previously, and
they quoted to replace the entire system. They didn't want
to troubleshoot and make the system work properly.

Speaker 1 (25:32):
So that's what that's what this world has turned into unfortunately,
remove and replace.

Speaker 17 (25:38):
Well I think it's partly because the people hate to
say it, but sometimes they're a little incompetent to actually.

Speaker 1 (25:43):
Yeah, that's what I mean. Problem right, So they remove
and replace. What happened?

Speaker 17 (25:50):
So talked to bo both recommended, Jay and.

Speaker 14 (25:53):
J h Vac.

Speaker 17 (25:55):
I called them. They came out and went through the
went through piece by piece and that I had a
zone valve that wasn't working properly, and replace that and
replace the thermostad and all is good. I mean, went
from twenty thousand dollars to like five hundred dollars.

Speaker 13 (26:11):
That's great, unbelievable.

Speaker 1 (26:14):
Wow, that is wonderful. Sea. That goes to our total
for saving people money. Yea, and then bow and everybody
gets the dinger quite a bit.

Speaker 5 (26:22):
And Jerry's done a lot of a good will service
for us over the year. Tom and yeah, these other
companies said it was a code issue.

Speaker 1 (26:30):
He just needed a new.

Speaker 5 (26:32):
Boiler, and I just felt like it was just a
small repair.

Speaker 1 (26:34):
How old?

Speaker 4 (26:35):
Out of curiosity, how old is the boiler?

Speaker 9 (26:38):
It's a Burnham.

Speaker 17 (26:39):
Bullet installed and I'm sorry, go ahead, both.

Speaker 5 (26:42):
It's a Burnham cast iron boiler. Is one of the
best made, installed in nineteen seventy two.

Speaker 1 (26:48):
Oh my goodness.

Speaker 5 (26:49):
So he got it fixed for five hundred and fifty.

Speaker 4 (26:51):
Bucks nineteen seventy two.

Speaker 9 (26:54):
This has hardly broke in.

Speaker 1 (26:56):
Golly, my parents have one.

Speaker 9 (26:58):
I know that boiler well I put so. Yeah, I'm
glad you called the show.

Speaker 19 (27:02):
Rob.

Speaker 9 (27:03):
We saved you quite a bit of money.

Speaker 1 (27:05):
Those boilers were last fifty years.

Speaker 5 (27:09):
Yeah, you got a kept made out of cast iron,
not out of copper or thin materials. And he wasn't
really the boiler problem. The other contractor said it was
the boiler. So technically, if if Rob would have went
with this contractor to replace the boiler for twenty two
thousand dollars, he would still have the same problem because

(27:29):
the problem stemmed from the zone valve, which had nothing
to do with the boiler and bleeding the system, So
they totally misdiagnosed it in my opinion.

Speaker 1 (27:39):
Thank you very much, Bo, appreciate that. Rob. Thanks for
letting us know. Hey, Tim, you have another follow up?
What's going on with you? Tim?

Speaker 4 (27:48):
Welcome to the show. What's happening?

Speaker 20 (27:50):
Thanks? I called you about a month ago about a
car that I purchased from blue Skuyata go it back
to the springs. No fluid was left in the dator
or the coolant reservoir. My wife ended up getting sick
and I canceled the direct or the wire transfer to them.
Oh yeah, you said don't do that, and I did

(28:14):
it anyway.

Speaker 1 (28:14):
Well, so anyway, I wasn't. I it's not the best
way to handle it. Uh, but anyway, what happened.

Speaker 20 (28:22):
So I called them up, ended up getting the car
towed up there, and at the end of the day,
they really did right by me.

Speaker 14 (28:29):
They gave me three options.

Speaker 20 (28:32):
Uh, they said, you know, I keep the car and
get a warranty on it. I'm at no charge. They
said that I could, uh you know, have an inspector
look at it. And they said, third option is we'll
just undo the deal. Just come up and signs the
bad work and we'll do it.

Speaker 1 (28:49):
So did you undo it?

Speaker 9 (28:52):
Yep, we undid it.

Speaker 20 (28:53):
And they were very gracious, very nice, and and uh,
they just they really did right by me. So I
wanted to like, Wow, even though they're their model, they're
they're you know, the way they sell rebuilt salvage titles.
Their whole lot is filled and they just have nothing.

Speaker 1 (29:08):
But is that that's not the one that was just
fined recently, that that lost that arbitration recently. So that
was a nationwide dealer.

Speaker 10 (29:15):
This Blue Sky Auto, according to their website, says we
specialize in providing high quality branded title vehicles. And they
bolded branded title vehicles, so they make no secret of it.

Speaker 1 (29:26):
Oh they were, and so you you knew you knew
you were buying a branded title.

Speaker 20 (29:32):
Absolutely, But I mean the deals are hard to pass up,
and I think we just got unlucky. And because of
the branded title, I think I got spooked off the
whole deal.

Speaker 9 (29:43):
But it seems to me like they.

Speaker 20 (29:45):
Actually run a really reputable business over there. So I
just wanted to throw that out there.

Speaker 1 (29:49):
That they did right by me. Okay, listen, we appreciate
that very much. Thank you for calling. I found your
call and uh, you're you're I'm making an noted this.
So wait, didn't you say your wife became.

Speaker 4 (30:04):
Ill when she was driving in the car to was
that one from?

Speaker 9 (30:07):
Yeah?

Speaker 13 (30:07):
She did?

Speaker 1 (30:09):
Did you ever see way we.

Speaker 9 (30:10):
Could prove it?

Speaker 20 (30:11):
We couldn't prove it. I tried to get blood work,
but they'd already disposed my blood work.

Speaker 1 (30:15):
Did you think it was carbon did you I know
you said they did right by you. They undid the
deal you did you think it was leaking or something?
Is that what you originally thought? Anyway, we got we
got more coming up on The Troubleshooter Show three O
three seven one three talks seven one three two five five.
The guaranteed lowest price for furnace replacement renew home Innovations

(30:37):
dot com. They say, get your price, do what you want,
shop around. They will guarantee that they will beat any price.
There is the lowest price renew Home Innovations dot Com
three oh three nine zero four two thousand. Go with
a sure thing Denver's Best roofer Excel Roofing dot com.

(30:58):
You don't pay a cent on to You're content. Time
for an insurance checkup free, no obligation comparison call Compass
Insurance Paying too much your coverage at dozens of insurance
companies find out now three all three seven to seven
to one help. You'll think you're his only customer when
you choose Frank durand the real estate Man dot com

(31:19):
to list your home with Remax Alliance three three nine
two zero sixteen twenty two. Hey Tom, Martino here, welcome
to the show. I want to bring up did we
talk about blue sky yet? From Tim? Okay, let's go
to Henry. Henry. Uh, you are with of course excel

(31:43):
roofing Jaysson and with this wind has played hell on roofs. Now.
By the way, Henry, you send some pictures there. There's
some customers. Yeah. Now, by the way, you know, this
is not like somebody put on the roof and it happened.
This is like more than the roof. Explain what's what
you're finding, Henry. Yeah.

Speaker 21 (32:06):
Tom, So, we've had multiple customers call us this morning
and report that either their neighbors had issues or they've
seen damage. So we sent our response teams out this
morning just to go check on some.

Speaker 1 (32:17):
Of these roofs. And in the areas that reached like.

Speaker 21 (32:20):
One hundred and ten hundred and twenty five miles an hour,
we're seeing roofs that have completely torn off at the rafters.

Speaker 1 (32:28):
So the rafters, my god, the rafter came that they
came loose off.

Speaker 21 (32:33):
Every day came loose yet everything, oh my god, pulled
the roof off.

Speaker 1 (32:39):
So it's like a big teams.

Speaker 21 (32:40):
Out there, yep, and they're they're mitigating the issues and
we are developing plans right now to get these roofs
reconstructed as soon as possible.

Speaker 1 (32:52):
Goly, So can you guys do that that kind of
repair to the rafters themselves.

Speaker 21 (32:59):
So the picture that I sent you guys is actually
a cold roof system, so that right there we can
fully build up. Yeah, and we're able to rebuild these systems.
But for a lot of homeowners out there, they might
just have some minor shingle terrors or something like that.
So they should really call a roofing contractor first because
the damage.

Speaker 1 (33:19):
You guy, you guys have dumptable. Yeah, and you guys
have a repair Yeah, don't call your insurance first. Uh,
Excel will be happy to look at it, and they
have a repair crew for touring shingles and stuff. What
most of the time, what is the damage caused by
the wind.

Speaker 4 (33:36):
Most of the time it's just shingles fly.

Speaker 21 (33:38):
Off, right, Yeah, Usually shingles fly off, or we see
a lot of like you know, vent caps flying off
or any kind of like covering on the roof. But
with this recent windstorm, it was getting up underneath the
decking and ripping all.

Speaker 14 (33:53):
The wood up.

Speaker 9 (33:54):
So it's pretty.

Speaker 1 (33:55):
God yeah, and I'll bet you. In addition to that, Henry,
there's another phenomenon going on, and that is when air
goes over a surface, it creates a low pressure and
it's a Bernola effect, and the low pressure causes a
void above the roof which kind of bulges the roof

(34:17):
upward into the low pressure. And then if you have
that coupled with wind going underneath, you have a double whammie.
So it's the low pressure of air going over a roof.
Whenever air goes over a surface, it creates a low
pressure and that causes a lift. So that's a really ulation.

Speaker 21 (34:41):
We have been roofing for that. It's called our wind
uplift calculation. And we yeah, a lot of flat roofing,
but then also certain wind zones, so like Superior and
where we're seeing this roof and damage, we have specific
nailing patterns and stuff to wehare to that.

Speaker 1 (34:56):
Yes, yes, and there are some things people do in
high wind areas that disturb the airflow. Uh. They actually
put these fins on the roof and now they don't
do that in Colorado, but in some high wind areas
they use things to break up the airflow to break
up that lift factor. Okay, thank you, Excel Roofing, by

(35:18):
the way, three oh three seven six one sixty four
hundred go with a sure thing Denver's best roofer Excel
Roofing dot com. You don't pay a cent until you're content.
Time for an insurance checkup free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens

(35:39):
of insurance companies find out now three oh three seven
seven to one. Help. You'll think you're his only customer
when you choose Frank durand the Real estate Man dot
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two d News.

Speaker 22 (36:02):
So you don't have.

Speaker 2 (36:05):
Come running as fast as you can.

Speaker 3 (36:09):
Shooter's gonna help come Man Dix is the Troubleshooter Show.

Speaker 1 (36:15):
No Tom Martino. Hey, I'm Tom Martino, and I welcome
you to the show. We are here solving problems, answer
a question, taking place, make your life a little easier.
Let's bid adios to deputy not deputy, but executive producer
Sues and Major Mark Major co hosts. Are you guys,
did they leave already or can they say goodbye.

Speaker 4 (36:38):
Okay, I'll see you guys next year.

Speaker 1 (36:40):
So the hell with you that they left already without
saying goodbye? Can you believe that? Crap? Guys, they did
say goodbye on the line, but not on the air.

Speaker 4 (36:49):
Just to the YouTube morons, they don't count.

Speaker 1 (36:52):
So anyway, let's talk about cars any or we actually
we can talk about anything you want as we wind
up the year on the Troubleshooter Show three oh three
seven one three talk three oh three seven one three
eight two five five the first call of the year.
Anyone who can come up with what the first call

(37:13):
of the year was, I will give one thousand dollars.

Speaker 4 (37:18):
The first wait, wait, oh, I got to go.

Speaker 1 (37:20):
To the first call. Hold on, I was nit back
in twenty twenty two. Let me get up to twenty two. Okay,
the first call was taken in twenty twenty five on.

Speaker 4 (37:29):
Let me get this damn it. I'm back, way back,
way back.

Speaker 1 (37:33):
I gotta I gotta figure out how to do this
this database, so I don't have all these past years.

Speaker 4 (37:38):
I got to keep just the current years.

Speaker 1 (37:40):
Okay, ready, guys, the first call, I give you one
thousand dollars. Staff is excluded, Well, you're not staff, keV.
You're kind of half ass staff half staff, half ass.
So hold on, I'm coming to twenty five. Damn, I'm
still in August, September, October. Let's get to twenty five.

(38:01):
We're in the sipt We're in okay. Ready.

Speaker 4 (38:04):
Oh and by the way, God, this was weird.

Speaker 1 (38:08):
I remember this call because I was thinking about I
was diagnosed with cancer on the second. Our first call
was on the fifth. We came back to the office
on the fifth. What day was that fifth? On the fild?
Was that a Monday?

Speaker 14 (38:21):
Or what?

Speaker 1 (38:21):
What was the fifth? That's the first recorded call I
have for twenty twenty five. And if somebody can and
by the looks of the notes Mark was doing the show,
I can always tell the broken English and the incomplete
sentences on the notes.

Speaker 9 (38:42):
The fifth was actually a Sunday, was it? Yeah?

Speaker 1 (38:45):
It says the fifth. Well Mark typed it in, so
you know what really was the fifth? One? Five was
a Sundayah, you know what? He has the fifth on
here and then the.

Speaker 9 (39:01):
Sixth Yep, that's Monday.

Speaker 1 (39:03):
Okay.

Speaker 4 (39:04):
The very first call that he has recorded here.

Speaker 1 (39:09):
Was the problem with waste connections of Colorado. They got
a thirty two dollars cancelation fee and they were pissed
because they don't think they didn't think they should have
to pay a cancelation fee. Another call that day, Sun
needs electric an echo cardiogram. He doesn't have insurance to

(39:30):
pay for it. He wants to know where can he
go to pay cash and get it done, you know,
for a lower price. These are interesting, huh, very interesting.
Plumbline replaced an HVA system back in June. This was
on the fifth and the bathroom smells like mothballs. Mothballs,

(39:51):
but it was happening before the replacement too. Bob says
he will diagnose the issue and investigate it.

Speaker 4 (39:58):
It wasn't something they called.

Speaker 1 (40:00):
They just said they had a mothball smell and the
new system did not fix that in the new HVAC system.
Bob thought it could be coming from the drains. Okay,
So anyway, if you have a problem, plane, give us
a call. Three zero three seven one three talk seven
one three eight two five five and I'm going to
go to our problems here. Okay. So we were talking

(40:23):
about values. The worst new cars were ranked by car
experts and they base it on the average these.

Speaker 4 (40:34):
Cars sell for above sticker.

Speaker 1 (40:37):
Now, they're obviously not counting Mercedes G wagons. They are
the most abusive Mercedes G wagons. You will routinely pay
fifty thousand dollars above MSRP. I would never First of all,
I personally do not believe in paying above MSRP. Ever ever,

(40:58):
never have never, will never ever ever. I paid right
at MSRP for the Beamer when I bought it during COVID.
But fifty thousand dollars.

Speaker 9 (41:10):
Over that's a lot, That's correct.

Speaker 1 (41:12):
I mean, look what you have to overcome and depreciation
just to be ahead of the game. You can't the
G wagons, You're a loser from the time you buy it.
Except the used cars on those are high too, but
still so. They obviously excluded Mercedes here.

Speaker 4 (41:28):
So let's what do you think. I just can't believe it.

Speaker 1 (41:32):
The cars that routinely sell above sticker price, okay, routinely.
Do you know what the number that well, yeah, the
number one brand oversticker is Nissan. What yeah?

Speaker 9 (41:46):
Why?

Speaker 1 (41:47):
I have no idea why Nissan? The next one Cadillac?
What why? Now?

Speaker 4 (41:55):
Five percent is just what?

Speaker 1 (41:57):
Nissan is an average of five percent over MSRP, so
it's a bad new car value. The Cadillac is four
percent over MSRP. Would you ever pay over MSRP for
a car? Or you don't even like paying? I can
tell a look on your eye, right on your face
right now. Do you don't even like paying MSRP?

Speaker 10 (42:17):
Well, Tom, I've never even had the opportunity to pay
MSRP because I've never ever bought.

Speaker 1 (42:21):
A brand new car in my whole life.

Speaker 10 (42:22):
Come on, no, I'm serious, never, absolutely, and I'm on
my sixth car now in my whole life, and it
too is a used one.

Speaker 4 (42:31):
How many people believe in buying only used?

Speaker 1 (42:34):
Kevin? Where do you stand on that? Well? You know,
you know Dmitri's right in a way. You know, if
somebody takes a depreciation and gets tired of the car,
you get a great deal.

Speaker 9 (42:45):
Sure, but different situations if you can get zero percent
financing any like?

Speaker 1 (42:50):
Really and if or a lease? Sure, see, in my
at my age right now, in my lifestyle, there was
a time a lease would never fit me. I drove
all over the place I use the car, I really
used it, and at least just wouldn't work for me
at lease where I drive about ten thousand miles a
year now compared to I used to drive twenty twenty

(43:10):
five thousand. I drive ten thousand miles a year. I
do light use on my car. I don't haul things
anymore to the airport. I'm not I don't have horses anymore.
I mean, I'm in a phase of my life where
a lease really makes sense because I'm paying for what
I'm using.

Speaker 9 (43:26):
But business wise, you get the direct ride off right now.
I mean, there's all kinds of things that can win
up why and house.

Speaker 1 (43:31):
So you know, I should lease a car before the
end of the year. The problem is Bob and I
have been able to have been unable to connect JFR cars.

Speaker 4 (43:41):
I wanted to lease a car, and it's not his fault,
it's mine.

Speaker 1 (43:46):
You know.

Speaker 4 (43:46):
I always change my target on what I want to
try to lease.

Speaker 1 (43:49):
But because I go back and forth from a g
Wagon to for a lease that I wouldn't, you're not
paying over the MS with the lease like that, they
won't let you the least. That's where you get a
better deal because leasing companies won't do that, and you can.
Lisa used one, and that's a really good deal of

(44:10):
Lisa used one because they hold some value they don't
appreciate much. Or I want a Tesla, but I don't know.
My problem with the Tesla is not with the Tesla.

Speaker 10 (44:23):
What's the problem then my wife, Oh, she doesn't want
an electric car.

Speaker 1 (44:27):
She just doesn't think she does. I don't know why
she doesn't. I don't know why she thinks it's bad news.
She thinks it's bad news. I mean, she doesn't like
electric cars, and I don't know why. She doesn't really
have a reason. I think one time I took her
for a ride when my kid took delivery of his
Model three, I for some reason was keeping it for

(44:47):
a few days before he took it. And this was
his graduation gift from high school and going to college.
And I got in this Model three, or it might
have been a sixteenth for whatever it was, and it
was beautiful, and I took her for a ride, and
she did not like the responsiveness of it. She said
it was too quick, too.

Speaker 4 (45:09):
Too Uh, it's different zippy, she puts it too zippy.

Speaker 1 (45:13):
Too aggressive. Yeah, that's I think that's how she felt.
And I think that was just the way I was
driving it. So anyway, the most the worst cars, uh
as far as selling over the the okay so Cadillac,
then next Mitsubishi, Mitsubishi, uh mazdes sell an average of

(45:33):
four percent over MSRP. Ford Escape. That doesn't none of
the sounds makes sense, but these are these are real
stats from dealers. Nissan Rogue and average of four percent.
So a lot of these that are bad deals. The
Hyundai Elantra four percent over MSRP, the Jeep Compass three

(45:53):
percent over MSRP.

Speaker 9 (45:55):
Just due availability, they just can't get them, so they can.

Speaker 1 (45:58):
Charge Volkswagen Jetta two percent over Who would ever pay
over MSRP for those?

Speaker 4 (46:04):
I mean, I have no idea, but those are the worst.

Speaker 1 (46:07):
Now again that takes out of the mix the luxury cars,
I mean, because really some of these get ridiculous, and
some people do.

Speaker 4 (46:18):
On corvettes, they do a sticker adjustment.

Speaker 1 (46:21):
They call it what do they call it a market adjustment,
market premium or is there's some word or extra profit
they use. But it's not a good thing. People, I
tell you, never buy over MSRP. Never, And you ought
to consider a lease because leases do have their place,

(46:41):
they really do. So what you want to try to
do is find a balance. If you're going to drive
a lot, don't get a lease. Just drive a car
and keep it forever. If you're going to mildly drive,
then just pay for what you use. And a lot
of people just don't like the eye idea of leasing,
and I don't know why, because with a lease, you

(47:03):
are predicting, or the manufacturer or the leasing company is
predicting what that car is going to be worth at
the end of the lease. They're taking all the risk.
You have no risk. If it's worth more, you can
keep it, you can sell it. If it's worth less,
you can turn it in. You have no risk with
a lease. And would you ever consider that day a

(47:24):
lease ever? Oh, you you don't drive that much? Well, yeah,
I drive about fifteen per you know, per year. So
that's a surprised you would drive that much. Actually, yeah,
I'm really surprised. I should say. You know, I go
to a lot of places.

Speaker 10 (47:34):
But you know, based on what you just said, if
I were to buy a new car or an almost
new car, based only you just said, I would seriously
run it by you to see if a lease makes
more sense to me. But you have to keep in
mind the cars I buy are not eligible for leasing. Right,
because the two cars I own right now older ones
their way, I would just buy older. We're very reliable,

(47:56):
older cars with low miles. So my Forerunner costs me
five thousand, My town car cost me five thousand.

Speaker 1 (48:02):
I just wait a minute.

Speaker 4 (48:03):
How many miles did you put on that Toyota four Runner?

Speaker 10 (48:06):
I bought it with ninety and right now it's got
about two twenty on it. What yeah, and it's just
getting started. I mean, Kevin, Sir, Kevin looked.

Speaker 1 (48:14):
At it and did you ever have to do any
major maintenance?

Speaker 10 (48:18):
The only repairs I've ever done to it where I
personally replaced the alternator at about one hundred and seventy thousand,
and then Kevin just replaced one of the front drive shafts.

Speaker 1 (48:30):
Had a two hundred thousand.

Speaker 4 (48:31):
Wouldn't a transmission start going on?

Speaker 10 (48:33):
Oh no, I have it serviced every thirty to forty thousand, Kevin.

Speaker 4 (48:37):
A transmission has a certain life.

Speaker 9 (48:39):
No, it does, but it's how you drive and how
you take care of it.

Speaker 1 (48:42):
He maybe's the but he got well, he got it
when it was ninety thousand miles.

Speaker 10 (48:47):
Now I did know the history of the car because
I knew the owner okay, and so I was very
comfortable buying such a high MILEA was used car.

Speaker 1 (48:54):
Well, that's important, okay. Three zero three seven one three
talk seven one three eight two. By the way, Denverregen
dot com, I cannot say enough about them. As you
look at your HSA, you might want to tap in
for stem cell therapy. They do stem cell therapy and
they also do hair regeneration, which I had done. And

(49:16):
I'm telling you if you stream the show and you
look at me over the year, over the last two years,
you'll see and made a big difference. Denverregen dot com
also for painful joints and tendons. It's something that I
truly believe in. They're a great company. They also do
weight loss drugs at pennies on the dollar. Denverregen dot com.

(49:43):
Go with a sure thing Denver's best roofer Excel Roofing
dot com. You don't pay a cent until you're content.
Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance pain too much your coverage at dozens
of insurance companies find out now three all three seven
seven to one help. You'll think you're his only customer

(50:05):
when you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three all
three nine two zero sixteen twenty two.

Speaker 9 (50:15):
Running by the so in other words, set, you're not
and you don't even know if you want fak your
stocks welter Yeah you.

Speaker 1 (50:24):
Hi, Tom Martino three all three seven one three talks
seven one three eight two five five, Welcome to the show.
People and Genesis Total Exteriors one of the winners for
this year. One of the best companies you can get
for indoors and outdoors everything on your house from the roofing, gutters, soffits, facia, siding, windows, doors, decks,

(50:50):
painting inside bathrooms, kitchens, baths, excoose me basements, Genesis even
mold detection and Remitta that's Genesis Tootalexteriors dot Com. All right,
Sean's got a comment on the first call of twenty
twenty five, and then Susan has a comment. Sean, you first,

(51:11):
go ahead, Sean, You know it.

Speaker 13 (51:14):
Was about waste connections, would guy h Yeah, yeah, I
already announced that. Oh I didn't hear that. I'll just
started calling.

Speaker 1 (51:24):
He said, Yeah, Now you're trying to collect one thousand
dollars I already I already announced it, But I want
to ask you the truth, Sean. Did you truly remember that? No?

Speaker 13 (51:35):
I looked it up on Wait.

Speaker 1 (51:38):
A minute, are you serious that A I had it
on there?

Speaker 9 (51:41):
Wow?

Speaker 1 (51:42):
Wow, I am impressed as hell is Wow. Sean, you
deserve something just for doing that. So, uh, leave your address.
I'm not sending him one thousand dollars up, Sean. Thank you,
I'm gonna send you. I'm gonna send him some swag, Susan.
And what's your comment? Did you go to AI and
look it up?

Speaker 23 (52:04):
I did not. I went directly to the show. It
was on January the second, Oh Bler John Fuller was
the guest host, and about minute number nine, his first
caller was Sean and it was about a twenty seventeen
Chevy Silverado engine replacement.

Speaker 1 (52:27):
Jah, Oh, you were talking about. So that was when
we were still on vacation and John took it. You're right,
he was there. I don't know if I have a record.

Speaker 23 (52:36):
Oh, I'm sorry, but you said the first show of
the new year, and that was the first show on
the second of January. Yeah, about minute number nine. If
you want to check it. It's about nineteen.

Speaker 9 (52:49):
So you went to YouTube.

Speaker 1 (52:50):
That's pretty damn smart of you.

Speaker 23 (52:52):
That's what I did.

Speaker 4 (52:53):
I did, Yeah, you're really smart.

Speaker 1 (52:57):
I meant the first show that I did, But I
I can amend that and I can send you something.
I'm not going to send you a thousand dollars on that,
although I will say I did say the first show,
didn't I I think that. I think that John Fuller,
he did the show that was the day I was
diagnosed too. What a terrible day that was. Get her address?

(53:22):
Will you please? And Susan, that was smart to go
to YouTube. Never even thought of that. Jennifer, what about you?
What's going on? Jennifer? What's happening?

Speaker 14 (53:32):
Well?

Speaker 24 (53:33):
I live on the Western Slope.

Speaker 22 (53:36):
Ye live in an apartment.

Speaker 24 (53:38):
Yeah, I flooded three times in.

Speaker 22 (53:39):
The past six years.

Speaker 24 (53:41):
About three and a half four months ago, I began
having serious breathing issues.

Speaker 23 (53:47):
To where.

Speaker 22 (53:49):
Truly, honestly, I almost died numerous occasions because.

Speaker 25 (53:54):
Air.

Speaker 1 (53:54):
Yes, well, okay, what what did it turn out to be?

Speaker 22 (54:00):
Still trying to figure that out? What perplexing?

Speaker 24 (54:04):
And I hired a person to do a mold test
and it showed my apartment is a two story apartment.
It showed mold in the upstairs area, in my bedroom,
my second bedroom, and my bathroom.

Speaker 4 (54:18):
Yeah, there's always going to be mold.

Speaker 22 (54:21):
Well, I purchased a mold test on Amazon and said
it's from different apartment areas in my apartment, and it's right,
an abundance of mold.

Speaker 1 (54:30):
Does this show like an abundance meaning above the recommended
even though there's no law on it for renting? Does
this show above the national standards?

Speaker 24 (54:39):
Well, I'm not sure what the standards are. I've been
in a hotel for the past week because I can't breathe.

Speaker 1 (54:46):
How did your breathing do? How did your breathing do
when you left the apartment? Better, by the way, just
so you know, just so you know. For the year,
mold was one of the top five complaints tenant landlord
toxic mold complaints. Number one work was contractors money up front,

(55:10):
used cars with high mileage and as is was the
not getting cars check out was number two. Number three
were extended was extended warranties on used cars not covering
because pre existing And then tenant landlord was number four
for toxic mold complaints. Again, that is a very difficult thing.
How long have you been in that apartment, Jennifer?

Speaker 14 (55:32):
Six years?

Speaker 4 (55:34):
And all of a sudden you had breathing.

Speaker 24 (55:36):
Problems, serious breathing problems.

Speaker 14 (55:40):
I have, I don't.

Speaker 1 (55:41):
I don't see how. But mold developed slowly over time.
And did you get any diagnosis at all or they
just now searching for it.

Speaker 22 (55:54):
Well, I've been.

Speaker 24 (55:55):
To my doctor numerous times. I've been to a pominologist
a couple of times. I've been to the ear and
throat guy.

Speaker 1 (56:01):
And what do they say? Do they say? And what
do you think it's mold?

Speaker 24 (56:10):
Well that's kind of where my brain is telling me,
because when I leave the apartment, I can breathe. When
I go back in the apartment, I cannot.

Speaker 1 (56:20):
Yeah. But okay, you you've had you've had breathing, But
you've been there six years.

Speaker 4 (56:30):
I'm wondering what changed, if anything.

Speaker 1 (56:33):
Do you know what I'm saying?

Speaker 24 (56:34):
Yes, yes, I agree. I I can't figure it out myself.
And a friend of mine listens to your radio.

Speaker 14 (56:39):
Show, and i'd like to know.

Speaker 1 (56:41):
I don't know what the numbers mean either. Now you're
on the Western Slope, so I don't have anybody over
there that does mold testing.

Speaker 4 (56:49):
I have people here that could do it.

Speaker 1 (56:53):
I wonder if let's get let's get a Mark Shaman
scan Jennifer. We have somebody who does mold detection and remediation.
Let's see if we can get them on and find
out what he says as far as what tests you
should do at home or what the standards are.

Speaker 4 (57:14):
You have the results of your tests.

Speaker 22 (57:17):
I have the one Sadly, the book that goes with
the test.

Speaker 24 (57:22):
I bought myself. I cannot locate. I don't know where
it is right now.

Speaker 22 (57:26):
I had possession.

Speaker 24 (57:27):
I've been in a hotel for a week, but I
have results from the professional person who did it.

Speaker 1 (57:34):
What did the professional person say about the mold spores
in the air? Because they did they did? They tested
outside your place? Too right to have a control? Okay, good,
they did it the right way. What did they say?
What did they say was what was your situation? Did
they say it was really bad or dangerous? Did they
use any words like toxic or anything like that?

Speaker 22 (57:58):
Well he didn't. They're toxic. But in my bed, I'm
just looking at just the one page I have available
in my bedroom. It had thirty thousand, five hundred and
eighty two parts per million with a three by.

Speaker 24 (58:12):
The M, so I'm not sure what that means. In
the other bedroom it was thirty thousand, five hundred and
fifty three p flash M three. In the bathroom it
was thirty four thousand, zero fifteen parts per million with
the three above the M.

Speaker 1 (58:31):
And you have absolutely no breathing problems at all outside
of that apartment.

Speaker 24 (58:37):
Well, there could be some damage. I still have to
do nebulizers. I wake up in the middle of the night,
still having issues. But his baseline was one nine hundred
and seventeen parts per million with the three above the M.

Speaker 1 (58:52):
Wait, that's what. Oh, that's what the.

Speaker 24 (58:53):
Outside was correct, that was the baseline.

Speaker 1 (58:58):
Wow, we need to ask our expert what he makes
of these numbers. And did you contact the landlord though I've.

Speaker 22 (59:07):
Been in touch with the property manager.

Speaker 4 (59:09):
And what did the property manager say? Will they let
you out of your lease?

Speaker 22 (59:15):
Well?

Speaker 24 (59:15):
Not at this point, we're not there yet.

Speaker 22 (59:17):
They have.

Speaker 24 (59:19):
In between. I was staying in a hotel my brother
was helping me pay for Then I asked, because I
was eating, you know, in.

Speaker 22 (59:26):
A hotel you don't have.

Speaker 17 (59:27):
Rais to cook.

Speaker 24 (59:28):
So I said, please let me go to a kitchenette,
So they had a kitchenette lined up supposedly when I
got there, they didn't have the reservation accurately in the information.
I did more reviews on that kitchenette place, and they.

Speaker 22 (59:42):
Have horrible reviews. They have mold issues, they have cigarette.

Speaker 1 (59:46):
Issues, they have this is the second place you're in, right.

Speaker 24 (59:51):
No, this was I never went to the kitchenette because
I just couldn't bring myself to go.

Speaker 22 (59:57):
After reading the reviews because of my health issue.

Speaker 1 (01:00:00):
So did you go to another place? Or okay? So,
but right now you're out of your primary apartment. You're
out of it, and you don't know what to do,
and we need to figure out what this what the
these numbers mean. Hold on, We're going to try to
get our expert on and get he's on right now,
ask him if he can hang on, because I have

(01:00:21):
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home with Remax Alliance three oh three nine two zero
sixteen twenty two. Hi Tom Martine, you're troubleshooter three O

(01:01:47):
three seven one three talks seven one three A two
five five Welcome. Okay, so, uh I want to uh
take calls if you have any and I want to
go to March first. Mark, I look this up and Jennifer,
I don't think you mean parts per million. I think
you mean the measurement is actually called uh, it's parts

(01:02:10):
per uh, spore counts per whatever M three or spores
per cubic meter. Is that right? Mark Schumansky at Genesis.

Speaker 18 (01:02:19):
Yeah, it's done. Yes, that's correct. It's done for a
cubic meter.

Speaker 1 (01:02:24):
Okay, So when you read those results, are you reading
the uh, Jennifer, can you read those again? Does it
actually say like spores slash M three?

Speaker 22 (01:02:40):
Now it says the a P slash M three.

Speaker 1 (01:02:45):
Yeah, that's what it is. So if you have a count,
if you have a count.

Speaker 4 (01:02:51):
Of thirty four thirty to thirty four.

Speaker 1 (01:02:54):
Thousand, according to the EPA, that is very very unhealthy.

Speaker 4 (01:02:59):
Mark, isn't that true?

Speaker 1 (01:03:02):
Yeah?

Speaker 18 (01:03:02):
That would be an unhealthy But you got to look
at the whole report too. You have to look at
the control sample and everything. So, I mean, if I
could see the whole report, that'd be great. If she
has a way to get it.

Speaker 1 (01:03:12):
To me, can you email your results?

Speaker 22 (01:03:18):
I'm not very cyber, but I can attempt to do that.

Speaker 1 (01:03:21):
Now here's the thing. The control was how much how
many spores.

Speaker 24 (01:03:27):
One thousand and nine seventeen.

Speaker 1 (01:03:30):
That's normal. That's called acceptable.

Speaker 18 (01:03:33):
Well then that, well, what that is, that's the control,
that's where the environment is outside of that room or
outside of you know outside, and so yes, the numbers
that she's saying is very unsafe condition.

Speaker 1 (01:03:47):
Yeah, you don't ever hear us saying that. Usually we
don't say. Usually we say you're exaggerating or you know,
get over it. But that if the spores are truly
that much, they got to do something about it, Jennifer,
they really do. They have to do something about it. Well,
she's in the Westerns. Go ahead.

Speaker 22 (01:04:08):
I'm sorry.

Speaker 24 (01:04:09):
Their choice was to revamp the upstairs bathroom and that's
the only thing they're concerned about. They're not concerned about
anything else. And like I said, I bought mold tests
with Petri dishes that show mold in other areas. But
the other tests that the professional test did not show that.
What they showed was I'm not.

Speaker 14 (01:04:30):
Sure what the yellow means, so the red is really high.

Speaker 24 (01:04:33):
The next one in my downstairs was nine thousand and
six seventy seven p slash M three. My living room
was nine thousand and six seventy nine p slash M three.
My kitchen was or.

Speaker 22 (01:04:49):
Is eighty eight p slash M three Yeah, yeah.

Speaker 23 (01:04:56):
I don't know that or not.

Speaker 1 (01:04:59):
Yeah.

Speaker 18 (01:05:00):
One of the things that has to happen is when
they clean this area wherever the mold is coming from,
where they clean it, they have to clean it properly
to make sure that they're not contaminating more of the
building or other rooms making it worse than it already is.

Speaker 1 (01:05:12):
And how do you find out the source? S mark?
That's another thing. How does if they say it's the
bathroom and the bathroom the source and they fix it,
then is fixed?

Speaker 16 (01:05:23):
Right?

Speaker 1 (01:05:24):
Well?

Speaker 18 (01:05:25):
Yes, but then they have to take all the contaminating
materials out in the proper manner, or they're contaminating more areas.
And sounds like her area is heavily contaminating. Now maybe
there's no mold growing in her area, but they need
to air scrub her room to get the thing. You know,
you get the area cleaned out and not having anybody
living in there. You know, as soon as the source

(01:05:45):
has been found and taken care of, they need to
clean her area also.

Speaker 4 (01:05:49):
Jennifer, you need to go.

Speaker 1 (01:05:52):
You need to get a something called Warranty of Habitability
Act and you need to start letting them know you
out of your lease. They're not going to get this
done overnight. This is going to take a long time.
Are they going to put you up while they're doing this?
What did they say they would do for you?

Speaker 24 (01:06:09):
Well, I mentioned earlier that I was in a hotel.
My brother was helping me with that.

Speaker 1 (01:06:15):
But yeah, but what are they what's the landlord doing?
Are you still paying rent?

Speaker 22 (01:06:20):
Yes?

Speaker 1 (01:06:21):
Yes, well they have to do something for you.

Speaker 22 (01:06:25):
Well, they're not.

Speaker 24 (01:06:26):
Very helpful, they're not cooperating at this.

Speaker 1 (01:06:28):
Then you need to get out of your lease, Jennifer,
I would never stay there those spore accounts. And you
never hear me say that those spore accounts are off
the charts truly.

Speaker 13 (01:06:40):
Yes, yes they are.

Speaker 1 (01:06:41):
They're off the charts, and I'm telling you you need
to do something about it, and you need to get
give Jennifer mark Schamansky's email so she can send him
the report and then we'll follow up on this. But Jennifer,
if you need help getting out of your lease, I
have a document that I use to instruct people on

(01:07:02):
how to use the Warranty of Habitability Act and it
can be used to break your lease. And you may
want to do that. It's really uh, you know I can.
I can email that to you. Get me her email
if you can, and I'll send that to her right now, Jennifer,
I'm going to send you the Warranty of Habitability Act

(01:07:24):
step and guidelines. Meanwhile, Kachina is going to give you
the email address of Mark Schamansky Genesistotalexteriors dot com three
oh three six seven nine eight five zero nine more.
Right after this, go with a sure thing Denver's Best

(01:07:45):
roofer Excel Roofing dot com. You don't pay a cent
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now three all three seven seven to one help. You'll
think you're his only customer when you choose Frank durand

(01:08:06):
the real estate Man dot com to list your home
with Remax Alliance three all three nine two zero sixteen
twenty two. Maybe some gift cards hide Shooter d Allston
gift cards anyway three all three seven one three seven
one three A two five five Lynn, what's going on

(01:08:28):
with you?

Speaker 14 (01:08:29):
Lynn?

Speaker 4 (01:08:29):
Welcome to the show what's happening?

Speaker 22 (01:08:31):
Hi?

Speaker 18 (01:08:32):
Hi?

Speaker 1 (01:08:32):
Lynn?

Speaker 22 (01:08:33):
Then is in his eighty six and I'm eighty four,
and oh my.

Speaker 1 (01:08:39):
God, you guys, you guys are my heroes? Are you healthy?

Speaker 14 (01:08:43):
No?

Speaker 22 (01:08:44):
He's in the hospital with cana ah.

Speaker 1 (01:08:46):
Oh, what kind of cancer? Lynn?

Speaker 22 (01:08:48):
He has slimphoma?

Speaker 1 (01:08:51):
Ah, you know, and he's how's he How's he doing? Lynn?
How's he doing?

Speaker 22 (01:08:56):
He did really well until now and now we're having
a pro them.

Speaker 4 (01:09:00):
How can I How can I help you? How can
I help you?

Speaker 14 (01:09:04):
There?

Speaker 22 (01:09:04):
Here's a situation. He has sea dipps from the antibiotics,
and it's highly contagious, and they're sending him home. And
I've already been here, you know, with him, so I'm
already exposed all the time he's been here, and we
have we cannot share the shower that we have because

(01:09:26):
it's highly contagious.

Speaker 1 (01:09:28):
What is this.

Speaker 4 (01:09:29):
Condition you're talking about? What is the condition?

Speaker 22 (01:09:31):
Well, seed deficit? It's from what is that, you, savannahibiotics?
I'm not I'm very highly infectious thing with that he's
in the hospital with. But they send him home because
if he went to rehab, he wouldn't I don't think
he'd make it because he's confused and he can't. You know,

(01:09:56):
I have a full time caretaker here, and I can
afford to put in a whole new.

Speaker 1 (01:10:01):
I got a So okay, you're giving me the background
as to why you need to put in a separate shower.
Is that right?

Speaker 22 (01:10:07):
Correct? But I don't okay, the I don't need a
big stall or anything. I was wondering if you could
give me the name of the plumber someone who maybe
we can just put a long hose, you know.

Speaker 1 (01:10:21):
With a like put you want to do it? You
want to do like a temporary makeshift shower.

Speaker 22 (01:10:28):
Yeah, I'm sorry. You know I've been thinking of putting
the shower cherry in the bathtub and putting a long
handled you know.

Speaker 1 (01:10:36):
Yeah, yeah, with the wand with the Wand exactly where
do you live? What area do you what area do
you live in?

Speaker 22 (01:10:44):
Unorchard in Holly you need you live in a house.
And I don't want to put a lot of I
mean several.

Speaker 1 (01:10:51):
Thousand Chard and Holly's are really nice area. Are you
in Cherry Hills? Are you in Cherry Hills?

Speaker 25 (01:10:57):
No?

Speaker 22 (01:10:57):
Okay, nowhere on the other side.

Speaker 1 (01:11:00):
Where the okay?

Speaker 22 (01:11:01):
Cause from the wealthy people, you know, Okay.

Speaker 1 (01:11:05):
Listen, Lynn. The reason I mentioned that I don't want
people getting dollar signs in their eyes. You need some
kind of handyman to help you out here, you really do.

Speaker 4 (01:11:17):
I'm trying to figure out.

Speaker 1 (01:11:18):
Who you need. You need some one.

Speaker 4 (01:11:21):
You got one, hold on? We may have someone.

Speaker 1 (01:11:23):
Hang on, Okay, dear, hang on, I'm Tom Martino. God,
we got a lot to talk about coming up on
the Troubleshooter Show. Go with a sure thing Denver's Best
Roofer Excel Roofing dot com. You don't pay a cent
until you're content. Time for an insurance check up free,

(01:11:44):
no obligation. In comparison, call Compass Insurance paying too much
your coverage at dozens of insurance companies find out now
three oh three seven seven to one help. You'll think
you're his only customer when you choose Frank durand the
real estate Man dot com to list your home with
Remax Align three oh three nine two zero sixteen twenty two.

Speaker 2 (01:12:08):
Ripped up.

Speaker 25 (01:12:10):
News.

Speaker 1 (01:12:11):
You need it by so.

Speaker 14 (01:12:13):
You don't have.

Speaker 3 (01:12:15):
You come run in just as nass as you can.

Speaker 2 (01:12:19):
Shooter's gonna help coming.

Speaker 3 (01:12:22):
Man Dix is the Troubleshooter Show. No Tom Martino.

Speaker 1 (01:12:30):
Hey, Tom Martino here, Welcome to the show. Three oh
three seven one three talks seven one three eight two
five five. Okay, God, we've had a lot going on today,
so let me just parse through it. The Warranty of
Habitability Act. I'm sending that woman a guide on how
to use it. It's really important and it has some teeth,

(01:12:50):
but you have to do it the right way. It's
really important that you do it the right way or
you lose your rights. The Warranty of Habitability Act. You you
have a system of notifying the landlord and demanding certain
things be done, and if they're not done, you can
withhold rent or you can break your lease. Now again,
I'm not giving you legal advice. It's logistical advice like

(01:13:12):
I would give my brother or sister. So I want
to make that clear. Consultant attorney, if you want to
take it to court. Lynn's talking about a bathroom install.
She needs a makeshift bathroom. She needs something that can
help her temporarily shower away from her husband. Although Lynn,
I'm not a doctor. I did a doctor tell you

(01:13:35):
that you should not shower in the same stall as
your husband because of this infectious disease.

Speaker 22 (01:13:41):
Yes, they told us not to share a shower.

Speaker 1 (01:13:44):
Really specifically not to share a shower, right, because he has.

Speaker 22 (01:13:50):
To be in a shower chair, which is fine. I
do too, but we're not to share the same stall.

Speaker 1 (01:13:56):
Is it a skin condition?

Speaker 22 (01:13:58):
Is it a skin it's it's an overuse of antibiotics.
It's called sea deficile. I think it's called it's c deficile.

Speaker 4 (01:14:11):
Deputy Doc, you're listening. Why don't you text me?

Speaker 1 (01:14:15):
Anyway? Here's the deal. This is going to be a
temporary situation, right.

Speaker 22 (01:14:21):
Well, no, I think you'll be there with a helper
having to use it for a while.

Speaker 1 (01:14:27):
Yes, so, but you don't so right.

Speaker 4 (01:14:32):
So, how many bathrooms do you have in the house?

Speaker 1 (01:14:34):
One?

Speaker 22 (01:14:35):
No, we have four, but they're you know, a toilet situation.

Speaker 1 (01:14:40):
Not No, In other words, you don't have any That's
the only shower you have in.

Speaker 22 (01:14:44):
The house is the one in my bathroom, right, okay.

Speaker 1 (01:14:48):
And it's the only tub you have. It's a shower tub, combo,
it's not a shower, it's.

Speaker 22 (01:14:54):
Just a tub. It's one of those sunken tubs you
know what are down where you have to step down.

Speaker 1 (01:15:00):
And okay, so you have So your house as it
is right now, has no shower at all.

Speaker 22 (01:15:07):
It has the one shower in my bathroom.

Speaker 1 (01:15:10):
Okay, but is that a shower and tub or do
you have a separate shower and a separate tub?

Speaker 22 (01:15:16):
I have a separate towel. I mean a separate tub
in his bathroom and a shower in my bathroom.

Speaker 1 (01:15:23):
Is there a reason you can't use the tub and
let him use the shower or vice versa.

Speaker 22 (01:15:28):
I can't climb in it. No, it's way.

Speaker 4 (01:15:29):
Okay, I'm okay, gotcha?

Speaker 9 (01:15:33):
You are?

Speaker 1 (01:15:34):
Are you totally blind? Lynn?

Speaker 22 (01:15:36):
Well, yeah, that's what the doctor says.

Speaker 1 (01:15:38):
Yeah. Do you don't see anything?

Speaker 22 (01:15:40):
H No, I see big things, you know, but I
can't Yeah, small things.

Speaker 1 (01:15:45):
And Lynn, it sounds it sounds like you two are
thriving pretty well.

Speaker 4 (01:15:50):
How long do you two think you can stay in
your house?

Speaker 22 (01:15:53):
Well, we have someone coming in in the morning for
a couple hours and at night, but we my daughter
wants us to go to an assisted living so we
don't know.

Speaker 1 (01:16:03):
That sounds like that sounds to me like that's what
I would advise if you.

Speaker 22 (01:16:07):
Were myne You know, they won't take him like this.

Speaker 4 (01:16:11):
So now, how is his cancer doing.

Speaker 22 (01:16:15):
They took him off his cancer pill because he can't
take both. He can't. He can't get over this and
take the pill too. He's been on the pill, the
cancer pill. I don't know what it is, but he's
been on it for a year and he's done really well.
But they took him off of it, and I don't
know if he'll ever be back on it.

Speaker 4 (01:16:35):
So is his cancer and remission or how is his cancer?

Speaker 22 (01:16:39):
We don't know yet. He just took a what do
you call it? Not a pet skin? What do you
call that?

Speaker 1 (01:16:46):
A m Yeah?

Speaker 22 (01:16:48):
Okay, And I don't know if his spread or not.
We haven't heard yet. He's at university uh huh, in
the hospital right now.

Speaker 4 (01:16:56):
When you say university, you mean you see health.

Speaker 1 (01:16:59):
Yes, Oh, you're you're in great You're in great hands
with uc Health, great hands.

Speaker 22 (01:17:05):
But we just they just don't know because of his age,
and you know, because he has all this, you know,
it's taking a toll on his body.

Speaker 1 (01:17:14):
You know, Lynn, we do have someone.

Speaker 26 (01:17:17):
I'm going to have Deputy d call you and calling
him right now to see if he's still Yeah, Okay,
we're gonna we're calling someone because we want to hand
pick someone for you, Lyn, someone who can can rig
this up for you.

Speaker 4 (01:17:29):
But have you ever thought so? You're thinking about.

Speaker 1 (01:17:35):
Having a temporary shower hook up, But I don't understand
where would you put it.

Speaker 22 (01:17:41):
In the tub? You know we would run, but.

Speaker 4 (01:17:43):
You said you can't get in the tub.

Speaker 22 (01:17:45):
Well, I think he can step over it, I hope
with a scrab bars and a seat.

Speaker 1 (01:17:53):
You know, so you're thinking if he gets okay, if
he gets in that tub, you you just need a
hand wand really.

Speaker 22 (01:18:01):
Right right, I think so, I hope.

Speaker 1 (01:18:04):
So that would be a plumber to put a hand
wand in that tub so you can speA Yeah, yeah,
I think you need. That's what you need. You need
a plumber to put in a wand. They're flexible. You've
seen them where you take it you hold it with
your hand? Yeah?

Speaker 22 (01:18:26):
Sure, yes, Now who do you recommend?

Speaker 1 (01:18:29):
That's the thing. That's what we're trying to figure out
right now. Now, you could always call just one of
our plumbers and just say Tom told me to call
him and disabled you know, you know what I'm thinking,
A good guy might do this is euro Plumbing Demotar
might do this. He's a good guy man and Kelly

(01:18:49):
do you have Demotar's number over at Europlumbing.

Speaker 22 (01:18:53):
And if you could call me and put it on
my phone when I give it to you, because I
can't write, I.

Speaker 1 (01:18:59):
Can well, no, no, I know. We'll do that. We'll
do that off the air. We'll do that off the air.
I want you to stay in touch with me if
you need help. Lenn, My heart goes out to you.
You guys are battling it, aren't you.

Speaker 22 (01:19:10):
I just you know, you know it's really tough when
you get old.

Speaker 4 (01:19:15):
Hey, I'm right behind you. I'm right behind your sister.

Speaker 22 (01:19:19):
I did listen. I pray for you, I really do, because.

Speaker 1 (01:19:23):
Thank you long journey. I've been through this a year
of fighting cancer and I'm clear right now.

Speaker 22 (01:19:28):
It's been a year. Yeah, it's in February and it's
been a year. So we're just.

Speaker 1 (01:19:35):
Trying to Oh, we do have him in business. He
can help her out. You can even give out his
name and phone number on the air. Oh good, he's
a good guy. I'll tell you what. We're going to
give it to Kelly. We're going to text Kelly. She's
going to give it to you, and then we'll mention
it on the air. But you don't. No, no, you
don't have to worry about that, Kelly, I want you

(01:19:56):
to give this to her off the air. So his
name is so, his name is Rick. I just got
you know.

Speaker 9 (01:20:01):
Rick.

Speaker 10 (01:20:02):
He's been doing work for my friend in the tech
center for about twenty years now, and I've seen examples
of his work.

Speaker 1 (01:20:09):
He's just a good guy. He's a good guy.

Speaker 10 (01:20:10):
He's actually a comedian who's also who makes sense meet
by working as a handyman.

Speaker 1 (01:20:17):
But he's very active in the tech center. I told
him about our caller.

Speaker 10 (01:20:20):
He said he'd love for our caller to call him,
and in the future, if any of these other occasionally
elderly callers we get who need help, he's absolutely happy
to get their calls and referrals. And he did okay
for me to give out his name and phone number
on the airtime. If that's okay with you, Yes, Kelly
can write it down.

Speaker 1 (01:20:39):
Yeah, he should write it down. But his name is Rick. Rick.
He becomes highly recommended, folks. He's not on the referral list.
I just had to make that distinction, but Dimitri knows
him personally. Go ahead, yeah, Rick the comedian handyman, Rick
the comedian handyman. Yes, yeah, don't worry about it. You
don't have to write it down.

Speaker 27 (01:20:56):
Then go ahead, seven to zero four to eight zero
eight eight five, and I'll do it one more time.

Speaker 1 (01:21:08):
Seven to zero four to eight zero eight eight five.
Rick the Comedian Handyman, Rick the Comedian hand Okay, make
sure she gets that off the air. Okay, listen. You know, people,
we all have our challenges. You know, we have to

(01:21:29):
help each other out. That's what I love about the
show because it stems, like I said, it stems across
politics and religion, and it just gives a helping hand
and if nothing else, it gives me meaning. And it
kept me alive this past year with my fight against cancer.
It kept me alive. People said, Tom, why aren't you retired?

(01:21:52):
Why are you still doing this? Folks? I get here
and I sit here for four hours a day with
my friends. Think about that. Haven't calling how many years
you've been coming in I've been known?

Speaker 3 (01:22:02):
And and.

Speaker 4 (01:22:04):
How about all my YouTube morons?

Speaker 1 (01:22:06):
You guys give me a lot of crap, but they're
there every day. It's like, it's really fun. It's really fun.
If you ever want to join us on YouTube, it's
troubles the Troubleshooter Show and the channel is Troubleshooter Network
and join us one and all from all over or
you can download the podcast as well, or just listen live.

(01:22:28):
We're on six point thirty kh or W in Denver
and elsewhere on other stations and the iHeartRadio app. So
we love having you and don't forget the best the
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(01:22:49):
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Speaker 4 (01:22:58):
Renew home innovations dot com.

Speaker 1 (01:23:00):
You want to furnace, You'll get the guaranteed lowest price.
Renew home Innovations dot com three oh three nine zero
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(01:23:26):
no obligation comparison call Compass Insurance paying too much your
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oh three seven seven to one. Help. You'll think you're
his only customer when you choose Frank durand the real
estate man dot com to list your home with Remax
Alliance three oh three nine two zero sixteen twenty two.

(01:23:51):
Hi Tom Marchino here, Welcome to the show. Three O
three seven one three talks seven one three A two
five five. All right, So let's talk to Dan, who
has an issue with Anywhere Router. I looked them up.
Seems like a run of the mill router place. What's

(01:24:14):
going on with him? What's going on?

Speaker 14 (01:24:16):
Dan?

Speaker 22 (01:24:18):
Hi?

Speaker 28 (01:24:18):
Thanks Tom for taking my call. So in late October
I determined I've had a leak in my house water
heater and a condo that I own. So I called
this company up. They were on nextdoor dot com and
I really didn't do a background check. That's my fault
because check is Better Business Bureau after I started having problems.

Speaker 1 (01:24:37):
Better Business Bureau collects complaints. They're not necessarily great for recommendations,
and then nextdoor is the worst you can find for recommendations.
All the ripoffs hang out there and Facebook, Marketplace and
all of that.

Speaker 28 (01:24:51):
Well, so anyways, I chose this company to come out
and give me an estimate. It's a hot water heater.
Not only hea'ts islewater, but it also heats the the
condo itself, so it's a thermal how water heater made
by Bradford White. They came out gave me an estimate
for three thousand dollars to have this replace. And so

(01:25:13):
when they came out with the hot water heater, they said, oh,
we made a mistake that we can't do it for that.
It's we're going to lose money.

Speaker 1 (01:25:21):
So you should have said, let's can let's cancel.

Speaker 28 (01:25:25):
Well I could have and should have. They said, well,
give your money back, but they had already had started
working how water here.

Speaker 16 (01:25:31):
I needed to.

Speaker 28 (01:25:31):
Have one, so I reluctantly agreed to another fourteen hundred
dollars on top of that, so I've got two contracts.
They did the work and about a week later I
got a call at three o'clock in the morning from
the tenant down below. They said, there's an alarm going
off in your on your patio where your how water

(01:25:52):
heater is. So I went out there and the tpee valve,
which is the pressure relief valve on the hot water
heater was blown out how water, and because it was
too hot, there was too much pressure built up. So
I contacted anywhere router and.

Speaker 1 (01:26:08):
There's all kinds of there's all kinds of reasons for that.
It's not usually serious. Let's get to the thing. Did
they fix it or not? No?

Speaker 28 (01:26:18):
No, it turned out because they wouldn't come back out.
So I had to hire another plumbing company to come
out and evaluate it. They were on the phone with
Bradford White, who manufactures the hot water heater. They determined
that the gas control valve is defective and needed to
be replaced.

Speaker 1 (01:26:36):
Yeah. But is that gas control valve separate It's separate
from the water heater, right, No.

Speaker 28 (01:26:41):
It's attached to the hole water heat. It's the it's
the the temperature setting on your hot water heater.

Speaker 1 (01:26:48):
Oh, they said that your brand new heater needed a
new one.

Speaker 28 (01:26:52):
A new one, that's correct.

Speaker 1 (01:26:54):
So were they going to replace the whole? Okay, so
hold on, So it's under warranty. So could this other
contractor get it fixed under warranty or not?

Speaker 9 (01:27:04):
No?

Speaker 28 (01:27:05):
He could only get the part and the parts four
hundred and fifty dollars, but he would have to charge
me for the repair because they didn't do the original install.
So I'm looking at I've got my contract here, and
here's the big problem. They said they did all the
work according to current Colorado code and that it was inspected.

(01:27:25):
The second company called Jefferson County and found out that
there was never a permit that was applied for. Yeah,
they did not pull up permit. They did not have
an inspector come out right. And I had another plumbing
company come out and they said that the hot and
the cold lines, the how water here are reversed.

Speaker 4 (01:27:43):
Oh my god, So these are clowns.

Speaker 1 (01:27:46):
So why don't you why don't you? What do you want?
I mean? How much did you have to redo everything?
Or did you get any value from these people? Anywhere?
From anywhere?

Speaker 4 (01:27:57):
Did you get any value at all?

Speaker 28 (01:28:00):
I've had nothing but problems.

Speaker 1 (01:28:02):
No, No, that's not Dan. Dan, please listen to what
I'm asking. They put a water heater in. Did you
remove the water heater and start from scratch? Oh?

Speaker 28 (01:28:13):
They did everything? Is that everything is untouched since they
worked on.

Speaker 1 (01:28:18):
It, Dan, everything, What I'm asking, I don't know how
I can I need this information? What I need to know?
Did the second company do a complete new job from
the ground up, or did they use the water heater
that anywhere put in?

Speaker 28 (01:28:38):
They haven't been done any work.

Speaker 1 (01:28:39):
Oh okay.

Speaker 28 (01:28:40):
One came out and they talked to the manufacturer, Bradford
White Tek.

Speaker 1 (01:28:44):
Okay, so they haven't done anything yet. So where do
you stand? So you still have a defective water heater
in your house?

Speaker 13 (01:28:51):
Yes, I do.

Speaker 16 (01:28:52):
And so here's the thing.

Speaker 28 (01:28:53):
I've done a contract that says it's covered for ninety
days labor if any parts that they install him right, Yeah.

Speaker 4 (01:29:01):
But what good is the warranty if they suck?

Speaker 28 (01:29:05):
Well, let me tell you why I went out there today.

Speaker 1 (01:29:07):
Good.

Speaker 28 (01:29:08):
So I went out there today because they wouldn't talk
to me on the phone anymore. They told me over
the phone, you no longer have a warranty, don't ever
call us again. So I went out there in person,
and I gave them a fictitious name so the manager
would come out and talk to me. Otherwise she would
have talked to me.

Speaker 4 (01:29:23):
But let me ask you something.

Speaker 1 (01:29:25):
They did install the water heater, but it was a
defective water heater, so really they didn't do anything wrong.
It's just that they're not fixing it.

Speaker 28 (01:29:37):
They're not honoring the warranty, And so I asked her
about the warranty. I said, you guys, I said, the
second plumbing company called Jeffson County and determined you don't
have a permit pull. They said, oh, yes, we do.
And I said, well, how come no one ever came
out to inspect it because they would have found other
problems with the installed She said, we did pull and

(01:29:58):
I said, no, you didn't.

Speaker 1 (01:30:00):
She said, what are the other problems with the installation?

Speaker 4 (01:30:03):
Where are the other problems?

Speaker 28 (01:30:06):
Well, one thing, especially what it caught is the hot
and the cold lines going in.

Speaker 1 (01:30:10):
And out of the hole.

Speaker 29 (01:30:11):
Yeah.

Speaker 1 (01:30:11):
I got it reversed.

Speaker 28 (01:30:13):
And the temperature of the hut water heater is one
hundred and eighty five degrees, which is possible.

Speaker 1 (01:30:20):
Okay, So Dan, let's just simplify this. They did a
bad job and it has to be corrected, and they
won't do it right. That's the bottom line. Can you
can you still get the water heater though from Bradford White.

Speaker 28 (01:30:35):
Well, it's not the whole water heater, it's just this part.
It's four hundred and fifty dollars for the well.

Speaker 1 (01:30:40):
Will will Bradford White send you a replacement? Part.

Speaker 28 (01:30:45):
No, it has to go through a license company because
that's how it was installed.

Speaker 13 (01:30:48):
They wanted to send me.

Speaker 1 (01:30:49):
The Okay, then I have a question. I have a question.

Speaker 4 (01:30:52):
Why not This is one of the easiest things to do.

Speaker 1 (01:30:56):
Why not have the second company that you had come
out that you try us. Why not have them do
the repair and then reverse the lines or or correct
the lines, and then we take this other company to
small claims court.

Speaker 4 (01:31:12):
Deputy d can walk you through.

Speaker 1 (01:31:13):
The logistics of it, and and you get a judgment
against these jerks, or we call them and try to
get the money. But why bother? Why bother messing with them?
Their their their shlock. You don't want them coming to
your house. Look at you made a mistake. You didn't
do a valid check. You got a bad company. Now
you're going to have to pay the piper. That's all

(01:31:35):
there is to it. You're gonna have to pay and
and so get this other company, or get better yet,
get another company, get whoever somebody we recommend, or if
you like that second company, how did you find the
second company?

Speaker 28 (01:31:50):
The second company is a water heat plumbing company that
I've worked with in the past, and they replaced the
original water heater. I was very satisfied with their with
their work.

Speaker 1 (01:32:00):
Okay, then why don't you have them just fix everything
and keep track of the bill and hopefully we can
get it. We can get it from anywhere, and if not,
that's just the cost of doing business. You didn't do
your homework. I mean, Dan, that's to try to fight
with Anywhere Router to get them to come out to

(01:32:20):
the house. They're liars. They've already established that they're liars.
Why do you want them at your house? You made
a mistake. No, you're right.

Speaker 28 (01:32:31):
And when I asked her why I didn't have a warranty,
she said because I said so, that was her response.

Speaker 1 (01:32:38):
Well, that's because they suck. I mean, what else can
you say? And people, you should let them know. Kelly,
let's try to get him on the air Anywhere Router.
Let's get him on the air and ask him if
they want to address this. I want to see if
they address this. Is it the ninth? Is it a
nine to seven zero number?

Speaker 28 (01:32:58):
It's three or three?

Speaker 1 (01:32:59):
It's a three o three number. Okay, so they have
several numbers all over the place.

Speaker 28 (01:33:05):
I'm just throwing the contract.

Speaker 1 (01:33:07):
No, no, I know, I want you to give you
that number in a second. Here Okay, Uh, they have
is it an Aurora?

Speaker 28 (01:33:16):
Yes, it is on Chambers.

Speaker 1 (01:33:18):
Do you find it, Kevin?

Speaker 9 (01:33:19):
Yeah, they got numbers all over too. But I noticed though,
he said, BBB they're unique. You know what their rating is.

Speaker 1 (01:33:24):
On bhy F. That's that's hard to get. That's really
hard to get with the BBB. You know, why didn't
you do checking Dan before you had him come out?

Speaker 28 (01:33:36):
Well, you're right, Tom, that was my mistake. And hopefully
for all the.

Speaker 14 (01:33:41):
Consumers that are listening right.

Speaker 28 (01:33:43):
Right to pay attention.

Speaker 1 (01:33:44):
You're giving a Christmas present. You're giving a Christmas present
to all of these consumers. What's the phone number?

Speaker 29 (01:33:50):
Dan?

Speaker 28 (01:33:52):
Okay, this is the number in the contact name at
this number, it's three oh three eight six five four
eight three zero.

Speaker 1 (01:34:02):
And what's her name?

Speaker 28 (01:34:04):
Her name is Lindsay. And we had this discussion today.
That's why I'm calling, okay.

Speaker 1 (01:34:11):
And Lindsey was a real jerk kind of she said,
because I said so, that's right.

Speaker 28 (01:34:17):
She voided the warranty because she said so. That was
her response.

Speaker 4 (01:34:21):
When did they install it?

Speaker 28 (01:34:25):
They installed it on October twenty ninth this year.

Speaker 1 (01:34:29):
So you're still within the warranty period October twenty did
you say October twenty ninth? Yes, yeah, yes, okay, and
they won't fix it period, that's what they said. Well,
isn't that wonderful? So any so, people don't be vulgar?
Just ask lindsay why they don't stand behind their work

(01:34:52):
at three zero three eight six five forty eight thirty?

Speaker 4 (01:34:55):
Come on, people, why do we have to have school?

Speaker 1 (01:34:58):
What can I ask question? Why do companies have to
be scumbags? Why can't they do it the right way?

Speaker 4 (01:35:05):
I mean?

Speaker 1 (01:35:05):
Why do people go into business.

Speaker 4 (01:35:08):
And not do things the right way? I mean, it's
not that difficult.

Speaker 1 (01:35:12):
She could have been nice and said, okay, you know what,
you're right, Dan, let's go and correct it. Why couldn't
she correct it? Was there something you said, Dan or
did that that made her that pissed her off?

Speaker 28 (01:35:25):
She told me that the water pressure was too high,
But that's not all that is is the symptom. The
real problem that I learned was that control val that
need to be replaced.

Speaker 1 (01:35:35):
Wait so she is she is, uh, she's saying it's
your water pressure that caused the problem, right right?

Speaker 28 (01:35:47):
And I contacted Bradford White and they and I told
him what the water pressure reading was and they said
that's fine.

Speaker 1 (01:35:54):
Okay, all right, good. So anywhere route people beware and
F and that's hard to get with the Better Business Bureau.
I mean, we've had people in prison that hey A
plus plus. So you bet you know. I'm just telling
you right now that to get an F at the
Better Business Bureau anywhere, router f F anywhere router three

(01:36:17):
oh three eight six' five forty eight thirty, lindsay al
answer the phone and Ask lindsay why they won't stand
behind their. Work the water heater.

Speaker 4 (01:36:28):
Also has a bad Bat what does it have a
bad what?

Speaker 1 (01:36:32):
Pressure the?

Speaker 28 (01:36:33):
Pressure gas control bel which is the temperature shedding on
the water.

Speaker 1 (01:36:38):
Heater, OKAY i say get The, OKAY i gotta take this,
break get it, fixed AS i, said and then we'll
go after these sleaze. Buckets I'm Tom Martino. Moore right after,
this go with a sure Thing Denver's best Roofer Excel
roofing dot. Com you don't pay a. Cent you know you're.

(01:37:00):
Content time for an insurance, checkup, free no obligation comparison
Call Compass insurance paying too much your coverage at dozens
of insurance companies find Out now three all, three seven
to seven to. One. Help you'll think you're his only
customer when you Choose frank durand the real estate man
dot com to list your home With Remax alliance three

(01:37:22):
all three nine two zero sixteen twenty. Two Hi Tom martino,
here welcome to the. Show all, Right, elton what's, Happening?
Elton what's going? On?

Speaker 14 (01:37:40):
Okay Jasud? Elton how are you doing?

Speaker 4 (01:37:42):
It, Yes i'm doing, Good. Elton how can we help?

Speaker 1 (01:37:45):
You?

Speaker 14 (01:37:47):
Okay, well at a job To American Automation, SECURITY i
worked From february until last. MONTH i was Working, Monday, Wednesday,
friday and then all of a, sudden something happened at
the gun club. Location and and.

Speaker 4 (01:38:05):
What was your, Job?

Speaker 1 (01:38:06):
Elton? Elton what was your? Job?

Speaker 14 (01:38:10):
Unarmed security?

Speaker 1 (01:38:10):
Guard was? It did you say? Armed did you say
armed or? Unarmed?

Speaker 14 (01:38:17):
Unarmed?

Speaker 1 (01:38:19):
Oh, OKAY i didn't know they classified them like. That,
Okay so you were a security guard and were you? Fired,
WELL i like.

Speaker 14 (01:38:29):
To look up with the calls saying just turn your
uniform and because you can't work, anymore you can't work the.
Hours i'm, like why something happened with?

Speaker 22 (01:38:36):
That?

Speaker 14 (01:38:36):
Yeah all of a, sudden they SAID i couldn't. WORK
i was an. ORDER i don't know. Why SO i
worked For friday for one.

Speaker 1 (01:38:43):
Day how long were you? There how long were you there? Total?

Speaker 4 (01:38:46):
Elton how long did you work for the company.

Speaker 14 (01:38:49):
At the end Of february until a week?

Speaker 1 (01:38:52):
Ago? Oh, yeah you mentioned. That, so but you have no.
Idea you have no idea why you were. Fired they
didn't give you any reason. Whatsoever, well they didn't get
me any reason what. Whoever we.

Speaker 14 (01:39:04):
CALLED i called with my, representatives my, therapist MY va case,
worker my counselor had been BEEN i live IN i
put on a. Speakerphone she never answered. Nothing she just
Like she's, like more like you're getting rid of. Me
AND i didn't know why Because i've been working there for.

Speaker 4 (01:39:22):
You, know they don't really Have they really don't have
to tell.

Speaker 1 (01:39:25):
You did you like the? Job? Elton is that why you're? Calling?

Speaker 14 (01:39:30):
Yeah Because i'm, like, yeah it's like, like when was.

Speaker 1 (01:39:33):
Your when was your? Termination when was your actual? Termination
you were From february to when To? June did you
say about two weeks?

Speaker 14 (01:39:43):
Ago?

Speaker 1 (01:39:44):
Now, oh two weeks? Ago, okay so you were just
so you were there almost a, YEAR I i and
did you ask? Them did you just flat out say
why AM i being?

Speaker 14 (01:39:53):
Fired SO i plainly asked, Her, No she's never SAID
i was. Fired she just kept, on not wanting to
say Why i'm getting released or. Whatever she just kept
saying that you can't do, it like why If i've
been doing it Since? February, yeah but here it.

Speaker 1 (01:40:07):
Is.

Speaker 14 (01:40:08):
Yeah and then all of a, Sudden i'm, Like, Okay
i'm ready to go to.

Speaker 4 (01:40:10):
Work but you, know El, elton here here's the bad
part about.

Speaker 1 (01:40:13):
It, okay here's the. Bad if you think if you
think it was if you think it was illegal, discrimination you.

Speaker 4 (01:40:21):
Can put in a.

Speaker 1 (01:40:24):
Uh you can put in a complaint and you put
in a complaint with The Equal Employer Opportunity IT'S. Eeoc
and when you put in a, complaint they determine if
there was discrimination or. Not if they say there was,
discrimination then what that does is opens it up for a.
Lawsuit you're not allowed to sue unless you first get

(01:40:47):
a review from THE. Eeoc and what does that say for?
Then the EEO c is The Equal Employment Opportunity, commission
right THE, eeoc so you have to have them. Determined But,
ELTON i don't know if that's what you're. Calling do
you think it was some illegal? Reason you were there
From february To, december SO i Don't it doesn't sound

(01:41:08):
like illegal. Discrimination what do you think it? Is what
is your gut telling?

Speaker 14 (01:41:13):
YOU i good is telling. ME i was doing the
work at The we said we have different, locations SO
i was going to work at the gun club location
twice a week and Then friday At henderson. Location we
worked For Enterprise cars car, dealership so so WE i
just what happened WAS i went to the, boots there
was no. Keys dispatch called me and after you, like

(01:41:37):
Why i'm not calling calling them? Back So i'm looking
for the. Cord there's a cord to a. Phone the,
yeah dispatching, There so the court the cord's, gone the key's. Gone,
yeah crazy smell inside the inside of the, boot like
somebody's wiping up some stuff with some. Chemicals so, yeah going.
On SO i told them everything to, happen and then,
UH i, asked what was the last person? Here because
we had immediately saying that you can't leave until you

(01:41:58):
talk to the next. Person and it didn't, Happened and
all the stuff happening next, thing you, KNOW i was
At henderson Every. FRIDAY i wasn't at gun.

Speaker 1 (01:42:05):
Club, yeah but what is that to? Do, Ellen what
does that have to do with? Anything? Though that doesn't
make THAT i don't hear anything about being you, know
what did you do? Wrong?

Speaker 14 (01:42:16):
NOTHING i reported to work and then they couldn't ask
the questions. About, okay here IS i talked to all
the drivers that worked for, enterprise some of them work
for the, company and they said that the person that
you're talking about that did the stuff that took the
keys and made them bootsmell chemicals and all, this she's.
Related she's related to the.

Speaker 1 (01:42:34):
Owner but what what difference does that?

Speaker 14 (01:42:36):
Make ASKING i kept asking, it and then the girls
the person started calling my phone harassing. Me SO i
told the company THAT i told hr, THAT i told
everybody that the owner that and nothing. Happened they never
told me what happened was going on with it was
going who the person is or? Anything find out that
asking a, QUESTIONS i come to find out that the
person wasn't related to the.

Speaker 4 (01:42:57):
Owner but but But, elton not of that. Matters it really.

Speaker 1 (01:43:01):
Doesn't, no they're allowed to fire you for any reason they,
want except for an illegal. Reason they can't fire you
for an illegal. Reason but it doesn't sound like they.
Did it sounds like they just fired you for no,
reason and they can fire you for no. Reason they
don't have to give you a. REASON i, KNOW i

(01:43:24):
know that sounds, weird but it's. True they don't have
to give you a. Reason, elton go to the EE
O c and just put a complaint in and see
what they find and that might help.

Speaker 4 (01:43:38):
You i'll try to get a number for that coming.
Up I'm Tom.

Speaker 1 (01:43:41):
Martino go with a sure Thing denver's best Roofer Excel
roofing dot. Com you don't pay a cent until you're.
Content time for an insurance check up, free no. Obligation in,
comparison call umpass insurance paying too much your coverage at

(01:44:02):
dozens of insurance companies find out now three all three
seven seven to one. Help you'll think you're his only
customer when you Choose frank durand the real Estate man
dot com to list your home With Remax alliance three
all three nine two zero sixteen twenty. Two, Hey Tom, martino,

(01:44:22):
Here deputy d in the house along With Kevin, caulkin
and we Have Deputy doc at his condo listening and
he weighed in on that one infectious, disease saying it
is a very infectious. Disease this woman was calling saying
she couldn't shower with her. Husband she needed to install
a new shower in her, home a separate, shower or

(01:44:44):
put in a handwand in the tub for her husband
so he can use the tub and she can use the.
Shower we also have A Deputy bo who was listening
and he ducked. Out now he was at the studio
for a. While Deputy mark and Nut Well Marcus sue's.

Speaker 4 (01:44:59):
There off on their holiday.

Speaker 1 (01:45:02):
Vacation and, really, people whatever is on your, mind get
the calls. In so let me go to the, phones
because you know this is technically our last show of the.

Speaker 4 (01:45:11):
Year, Now elton the number to.

Speaker 1 (01:45:14):
Call there's a number to, call and make sure he gets.
THIS i don't want, TO i don't want to take
time on the, air But, kelly give him the, number
THE eeoc eight hundred six six nine four. Thousand it's
the only hope you have if you've been fired and
you don't know, why not that they owe you, something
but if you suspect there might be something going on.

(01:45:37):
Illegally then they will look into, it and if they
make a determination there was, discrimination you can then file a.
Lawsuit you can't file a lawsuit without. IT i think
you have to have that reviewed. First eight hundred sixty
six nine four. Thousand it has to be something. Illegal

(01:45:59):
you'd be shocked how many things people think are illegal
and they're. Not for, example nepotism is not. ILLEGAL i
can walk up and fire you BECAUSE i want to
hire my cousin or my. Brother totally. LEGAL i can
do it ANYWAY i. Want all, right we got more
on the Trouble Shooter. Show go with a Sure Thing

(01:46:20):
Denver's Best Roofer Excel roofing dot. Com you don't pay
a cent until you're. Content time for an insurance, checkup
free no obligation comparison Call Compass insurance paying too much
your coverage at dozens of insurance companies find out now
three oh three seven seven to one. Help you'll think
you're his only customer when you Choose frank durand the

(01:46:42):
real Estate man dot com to list your home With
Remax alliance three oh three nine two zero sixteen twenty
two rim so you don't have.

Speaker 2 (01:47:02):
Run in just as as Can shooter's gonna help.

Speaker 3 (01:47:07):
Coming Man dix is The Troubleshooter. Show No Tom. Martino,
Hey I'm Tom.

Speaker 1 (01:47:15):
Martino welcome to the. Show this is the final hour
of the year because we're gonna have some best of
us running over the. Holidays it's a chance to give
us a call and get your problem, solved questions, answered
complaints metered and put into our. Records and then we
Have Kevin colkin here From Sheridan Auto tech For Car.

(01:47:36):
Day we do have a car question Here i'll get
To and then we have somebody with an issue With
Rocky mountain sewer and. Drain we also had another company
that people called about which seems to be Anywhere. Router
they seem to be pretty. Nasty they have an f
on THE. Bbb they also install the water heater and

(01:47:57):
reverse the hot and cold water lines on the water,
heater which is just. Stupid and then the water heater
no fault of Anywhere, ruter but the water heater had
a bad gasp of control. Valve but, anyway bottom line
Is Bradford white will warranty the bad gas control valve

(01:48:17):
and they they won't come. Back they won't fix. It lindsey,
said you Don't you no longer have a? Warranty And
dan the consumer said why And lindsay, said BECAUSE i said.
So so she sounds like a real piece of. Work
so WHAT.

Speaker 9 (01:48:34):
I, Asked?

Speaker 1 (01:48:35):
Kelly he talked to.

Speaker 4 (01:48:36):
Her, Yeah oh what, Happened?

Speaker 8 (01:48:39):
Kelly oh, well it was a, wonderful stimulating.

Speaker 1 (01:48:42):
Conversation, oh tell me about.

Speaker 9 (01:48:45):
It.

Speaker 1 (01:48:45):
Well she hung up on.

Speaker 8 (01:48:47):
Me, once and THEN i did the normal, callback saying
that we had gotten. Disconnected. Yeah, Smart and she basically,
SAID i know all about your. Show you guys are
only oh just, wait you guys are only in it

(01:49:08):
to make us look. Bad so we don't have any
desire to go on a show that does.

Speaker 1 (01:49:16):
That we, are AND i wouldn't blame them if we did,
That AND i would Say i'm one of the more
fair people in the world when it comes to. Interviewing, yeah,
anyway of.

Speaker 8 (01:49:25):
COURSE i said, That and now she wasn't taking any of,
it and then she refused to give me the owner's,
name the.

Speaker 1 (01:49:32):
Managers, okay the supervisor's.

Speaker 8 (01:49:35):
Name and then hung up on me.

Speaker 1 (01:49:36):
Again, okay my. God lindsey three zero three eight sixty
five forty eight thirty YouTube. Morons what did you guys?
Get what did you guys get when you? Called let me?

Speaker 4 (01:49:52):
Know, ANYWAY i want to go back to the, Phones, kevin.

Speaker 1 (01:49:56):
Speaking of sewer and, drains this is another, company by the,
Way MAY i say this as a percentage of ripoffs and.
Scumbags the sewer and drain business has probably a very
very large number of bad, actors very very very big
number of bad. Actors think they start out.

Speaker 9 (01:50:15):
Tough the ninety nine dollars now.

Speaker 1 (01:50:17):
Moving, companies sewer and drain, companies they just seem to
be bad actors in those kinds of company. Movers especially my,
GOD i can say if you find a mover online
In South, florida avoid.

Speaker 9 (01:50:29):
Them, well they're all From, florida every one of.

Speaker 1 (01:50:31):
Them. Yeah, anyway what's going, On? Kevin welcome to the.

Speaker 14 (01:50:34):
Show good, Morning.

Speaker 16 (01:50:37):
Tom how are you doing?

Speaker 1 (01:50:38):
So?

Speaker 4 (01:50:38):
Hey i'm doing good. Man what's going on with?

Speaker 25 (01:50:40):
You not?

Speaker 29 (01:50:42):
Much not?

Speaker 22 (01:50:42):
Much.

Speaker 16 (01:50:43):
HEY i hired a company several years, Ago Rocky Mountain
sewer And, drain to replace a water, line and they did. That, THEN, i,
uh last SUMMER i hired, them not in twenty, five
but in twenty FOUR i hired them to do some
concrete work for?

Speaker 1 (01:50:59):
Me what why did you hire? That? Wait wait wait
wait why them for? CONCRETE i don't get.

Speaker 16 (01:51:05):
It, WELL i think they just subbed it, out BUT
i Had but what but.

Speaker 1 (01:51:10):
What what even possessed? You what even possessed you to
Call Rocky Mountain sewer and. Drain you you want, concrete
and you, think, Oh i'm going to get those guys
that did my.

Speaker 4 (01:51:21):
DRAINS i, mean what possessed you to do? That that's
What i'm.

Speaker 16 (01:51:24):
Questioning, well they they mentioned that they had they could
do the concrete, too because they had to tear up
a lot of concrete when they did the new.

Speaker 1 (01:51:32):
Sewer, OKAY i got. It so when you had, that
you had remembered, that and since you had good luck
with them with the, drain you figured you would have
them come. Out so what?

Speaker 16 (01:51:42):
Happened, well, they LIKE i, said they changed the waterline
for me one year and then we, yeah, yeah last
change the concrete.

Speaker 14 (01:51:50):
And and it's a simple.

Speaker 16 (01:51:52):
Issue it's not a, big, big Huge. Yeah, WELL i
got no okay their work or. Anything but when they
report the, car they report a drain incorrectly that had
a grade over it for the parking. Lot, yeah THEY
i don't know why they they made it wrong because

(01:52:13):
they had the Old great right, there but they, did
and they said they would come back and replace.

Speaker 1 (01:52:17):
Them, well when you say, that what do you mean
they did it? Wrong tell me what you're talking. About
how did what did they do.

Speaker 16 (01:52:24):
When they when they formed it, up they didn't form
it for the size of the, Grate.

Speaker 1 (01:52:28):
So The great The great the grate is too, big
or The great is too? Small too?

Speaker 16 (01:52:34):
Small now too, Small so so.

Speaker 1 (01:52:36):
The great if you try to put the grade on,
there it falls. Through.

Speaker 16 (01:52:41):
Yeah, yeah it just needs to be. Replaced and they they, said,
oh we'll replace, it no. PROBLEM i, said, okay SO
I i paid.

Speaker 1 (01:52:48):
Them what can you just.

Speaker 4 (01:52:50):
Use a different sized grate or do you have to
redo the whole?

Speaker 14 (01:52:53):
Hole, no they're just.

Speaker 16 (01:52:55):
Good they were going to just make a new grade for.
It it's, nothing, okay, okay, simple. Simple But i've been
after him for over a.

Speaker 1 (01:53:03):
Year why don't you just have someone else do?

Speaker 16 (01:53:06):
IT i, COULD i, could but they agreed to.

Speaker 1 (01:53:10):
REPLACE i, mean why why Wouldn't, well of course they
agreed to. It this is WHAT i say to people
LIKE i said to the other guy who. CALLED i
said To, Dan, dan you hired the wrong. People you
called Anywhere, router you hired the wrong, people and now
pay for. It you pay for your. Mistake What i'm, Saying,
kevin is not that you shouldn't get it done, right

(01:53:33):
but if you're not going to just get it, DONE i,
mean you can always go after them for the cost
in small claims. Court but but why do you want
a company like? This they they've already demonstrated they're not
going to do. It did you say you've been fighting
this for a? Year a year over a great well?

Speaker 16 (01:53:55):
REASON i, mean what do they?

Speaker 1 (01:53:56):
Say what do they say when you call when you
Call Rocky Mountain sewer And?

Speaker 16 (01:54:01):
Drain it, well one REASON i Used Rocky Mountain sewer
And drain and they were on your referral. List And
mark and.

Speaker 4 (01:54:11):
No that wait wait wait wait wait wait wait wait And?

Speaker 1 (01:54:14):
Mark what? Right what did he? SAY i doubt?

Speaker 16 (01:54:19):
That come, on, yeah he Used jose and his, son
his dad and his Son.

Speaker 1 (01:54:26):
Rocking i'll have to Ask. MARK i do NOT i
do not recall them at, All Rocky Mountain sewer And.
DRAIN i don't recall them at. All the.

Speaker 12 (01:54:34):
Name they're in the, springs they're in the, springs okay
on your.

Speaker 1 (01:54:38):
Website maybe maybe that's WHY i don't remember them because
they were on the in the. Springs so how long
ago did you see them on the referral? List?

Speaker 16 (01:54:51):
Uh it had to been Probably i'm going to think
twenty twenty three WHEN i had the waterline, replaced.

Speaker 1 (01:54:59):
And so you looked him up and you called him
and they came out and did. It and now they
won't come back and fix the Great.

Speaker 16 (01:55:09):
No well they just keep pushing it, out, saying, well
we'll get to, it we'll get to we'll get to.
It probably WHAT i have you had it held some
money back from.

Speaker 1 (01:55:17):
Him, yeah that's what you should have, done but it's too.
Late now let me ask another simple. Question how much
will it cost to? Fix?

Speaker 16 (01:55:27):
Oh very, little very. Little it's more of the point than.

Speaker 1 (01:55:31):
Anything. Yih but why do you die on a? Hill?

Speaker 16 (01:55:36):
Well i'm not trying. TO i just try AND i
figure maybe SINCE i went, back and you, KNOW i.

Speaker 1 (01:55:41):
Remember mark talking ABOUT i remember hehes talked about a
drain company In denver And tony what the hell was their?
Name BUT i never Remember Rocky. MOUNTAIN i just don't remember.
It and why he would talk about A Colorado Springs
company that. MUCH i don't. KNOW i, MEAN i, Mean
i'm not doubting. YOU i just don't. REMEMBER i just don't.

(01:56:03):
Remember it was he referring them to somebody in The,
Springs do you.

Speaker 16 (01:56:08):
Know, NO i think they did something for him, personally Personally.

Speaker 1 (01:56:13):
Rocky Mountain sewer and. Drain, Okay, Kashina see If mark remembers,
them and then maybe we can talk To. Jose did
you say the guy's name Is.

Speaker 16 (01:56:22):
Jose, yeah One's jose and then his, son father and son,
team and.

Speaker 1 (01:56:29):
They did and that's who you've been talking. To, NO
i get. IT i get, it, BRO i get. It
they did good, work but they're not following up with
that's just a pain in the. Ass and you say
it won't even cost that much to. FIX i would
get it. FIXED i, MEAN i don't know why people
pick you. Know, look you say it's the, point it's the.

(01:56:50):
Principle who? CARES i, mean why would you wait a?
Year is What i'm. Saying you, know if it was
a big, deal then it would be. Different i'll tell you, what,
though IF i get the name From mark of who to,
talk we'll call and talk To jose Or, kelly just
call down there and ask them if they did work
For mark and why they're not following up on. This,

(01:57:12):
well we'll do a quick call off the air three oh,
three seven to one to three talks. Seven, yeah, no
we'll do a quick call off the air and see
we can light a. Fire but, again, folks when when
things just go south like this and it doesn't take
a lot to, fix get it, fixed move, on you,
know to try to get a contractor to do, something

(01:57:34):
and they've already demonstrated they're not going to like. This Anywhere,
router these. People if the guy wants them to do
the water heater, AGAIN i wouldn't want him back in my.
House tecu near. Me if they reverse the water lines
on a water heater installation and they won't fix the warranty,
problem That Bradford white will send them the. Part Then

(01:57:56):
Anywhere router is a bad. Company and by the, Way,
lindsey the purpose of our show is not to make
you look. Bad, actually the purpose of our show is
to reward great companies who are willing to stand by their.

Speaker 4 (01:58:09):
Work that's what our purpose.

Speaker 1 (01:58:11):
Is and in, fact if you, called we would give
you every bit of leeway to give your side of the.
Story like we heard one part From dan the, consumer
who said you may believe it's a water pressure, issue
but he Asked Bradford white and they said the water
pressure was. Acceptable So, lindsey at Anywhere, router you shouldn't be.

(01:58:36):
Rude just do the right. Thing, wait you know why
why do people not do the right? Thing three zero
three eight six' five forty eight thirty Is? ANYWHERE router
i would avoid them because warranty work and service seems to.
Be arbitrary they seem to, be Arbitrary and lindsay seems

(01:59:00):
they'll be the one that makes.

Speaker 4 (01:59:02):
The decision anywhere ruder.

Speaker 1 (01:59:05):
Avoid them they HAVE an f With The Better, business
bureau which in itself is. An accomplishment it's hard to
GET an f With The Better. Business bureau those people
they're And The Better business how long do you Think
The Better business bureer is going?

Speaker 4 (01:59:18):
To Last for, god's sakes are you? A?

Speaker 17 (01:59:20):
Member?

Speaker 1 (01:59:20):
Kevin? NO no i mean what do they do other
than collect money from? A business?

Speaker 9 (01:59:24):
THAT'S it i mean that. Was it it cost of
those fifteen eighteen hundred bucks a year to.

Speaker 4 (01:59:28):
Be THERE and i heard that that they don't really.
Do anything they don't. Do anything what can?

Speaker 9 (01:59:33):
You do you answer, The complaint you keep your.

Speaker 1 (01:59:36):
A right you can answer anything you want as long
as you. Answer. It yep the only thing they are
good for is a collection. Of complaints so you. Can
see have there been. Many complaints that's not a. Bad,
thing no it's a.

Speaker 9 (01:59:49):
Good reference you can. Start there but certainly don't, you know.

Speaker 1 (01:59:52):
But they are morons by, The way mark is on,
A major Mark major thanks for calling in SO you
i know you Do Know Rocky mountain Sewer And. Drade,
Mark yes.

Speaker 19 (02:00:04):
Jose and his, kid man they're, good, guys.

Speaker 1 (02:00:06):
Okay because it's it's such a, minor problem and he
says he can't he can't get them to. Fix it
they paid the parking lot, for him or a, parking
area and all they have to do is put a
great in where the drain is and they haven't done,
it yet and it's been a year and they keep
telling them they're working. On it it's. Very simple i'm glad, to, Know,

(02:00:30):
though mark that he remembered accurately that you. Liked him
so we're Gonna have kelly call down and Talk to
jose Or the sun.

Speaker 19 (02:00:39):
You actually did commercials for him In.

Speaker 7 (02:00:41):
The springs, Oh.

Speaker 1 (02:00:42):
REALLY god i can't. BELIEVE it i must be getting.
REALLY old i don't. REMEMBER them i don't.

Speaker 19 (02:00:50):
AN endorsement i want, To, say well first, of all
it WAS during covid while we were all, at Home
so i'm guessing twenty one or. Twenty two but The
dela is are. Really good they own their, Own equipment
they do, shore lines, water lines they do a ton
of stuff for. New bills that's kind of.

Speaker 1 (02:01:08):
Their, deal okay.

Speaker 19 (02:01:10):
We start advertising. For him honest, to god they got
so busy they couldn't hire that, THEY well covid was.
Going on but THE complaints i would get is they
weren't calling. Me back, and yeah it's a two, man
CREW but i know that any tea plain sun workmanship
or anything.

Speaker 14 (02:01:30):
Like.

Speaker 1 (02:01:30):
That, ever, Yeah, ever no he said they did a. Good.

Speaker 4 (02:01:33):
Job mark all it is is.

Speaker 19 (02:01:36):
A great, And listen i'm talking. About excavation, of course
they are literally. DIRT cheap i mean they would be
had of anybody Else In.

Speaker 13 (02:01:46):
Colorado springs, Thank you.

Speaker 1 (02:01:49):
Thank you drive safely and we have more coming up
On The.

Speaker 4 (02:01:52):
Troubleshooter show.

Speaker 1 (02:01:59):
Go With. A thing denver's Best Roofer excel roofing. Dot
com you don't pay a cent until you're contenth time
for an insurance check up free. No obligation, in Comparison
Call compass insurance paying too much your coverage at dozens
of insurance companies find out NOW three o three seven
seven to. One help you'll think you're his only customer

(02:02:21):
when You choose frank durand the Real estate man dot
com to list your Home With remax alliance three oh
three nine two zero sixteen. TWENTY two i don't, believe,
IT folks i don't. BELIEVE it i Was accusing bo
of stealing. My pizza we order Pizza, on friday and
this is the end of. Your PIZZA and i was

(02:02:41):
looking forward to, a SLICE and, I, said bo you
can take, the leftovers just leave me. A SLICE and
i went up there and couldn't. Find it and, d
said if it was a snake had bite me in,
the butt.

Speaker 10 (02:02:50):
It's the first thing you see when you walk.

Speaker 1 (02:02:52):
In the, come on he must have come back and.
Left it it's literally.

Speaker 8 (02:02:56):
Actually just called yeah to make. Sure that he wanted
to apologize for mistakenly taking, the pizza but he brought.

Speaker 1 (02:03:07):
It, back oh he didn't have to bring, It, back
bo you didn't. HAVE to i was, half joking just,
half joking the half. WITHOUT pepperoni i was just. Half joking,
You know i'm. Not surprised do you remember a few
weeks ago he stole? A turtle? A, turtle yeah there
was a turtle crawling across the street when he was

(02:03:28):
leaving the. Show, here yeah so he picked up the
turtles taking. It. Home, Really yeah bo's a. Good. Guy
bo i'm just kidding around, with. You, Man, Okay dan
i'm sorry for. The way you want to find a
part for your two thousand And Three? Ford ranger what kind? Of? Part?
Dan dan.

Speaker 7 (02:03:50):
Is?

Speaker 1 (02:03:50):
He? There yeah? I'm, Here? Okay dan? Thank you what's? Going?

Speaker 14 (02:03:54):
On?

Speaker 15 (02:03:54):
BRO so i got a two thousand And Three FORD
ranger xlt that needs a new. Intake manifold it's a
two point three.

Speaker 5 (02:04:02):
Liter?

Speaker 4 (02:04:03):
Engine yeah are they hard to?

Speaker 1 (02:04:05):
Find?

Speaker 9 (02:04:05):
Itself yeah the.

Speaker 15 (02:04:08):
Manifold itself.

Speaker 1 (02:04:10):
And what's, The Problem?

Speaker 15 (02:04:12):
Western states the problem IS when i took, it them
the canty did a. Smoke test they found the manifold
of runner controlled out to. Be leaking so they TOLD
me i probably need a new manifold and let me.
Tell You i'm Calm from utah by.

Speaker 9 (02:04:28):
The, Way, okay.

Speaker 1 (02:04:29):
Nick welcome we have.

Speaker 15 (02:04:32):
Emission CONTROL so i got a one year extension and
once that one year's Out, next december and then OF
course i can't sell the truck or drive it or anything.
Like That so i've been looking for the intake manifold
In The, Western, States, Colorado. Wayim montana?

Speaker 1 (02:04:46):
What motor?

Speaker 9 (02:04:47):
What engines?

Speaker 1 (02:04:47):
Isn't that it IS a.

Speaker 15 (02:04:50):
L four two Point? Three leader so you got The.

Speaker 1 (02:04:53):
Little so it's that hard, To.

Speaker 9 (02:04:54):
Find keV it can be for a twenty year. Old,
ranger yeah oh It's.

Speaker 1 (02:04:58):
Twenty yeah think, about that and those manifolds hardly ever.
GO bad, i mean isn't that weird to have. A
crack it's.

Speaker 9 (02:05:06):
Just deteriorates some. Plastic involved is it made to bake?

Speaker 1 (02:05:11):
Light?

Speaker 9 (02:05:11):
Plastics, oh really it's.

Speaker 17 (02:05:12):
Light.

Speaker 1 (02:05:13):
Duty okay he's looking on his sources to see if
he can. Find it you did you do a? Deep search, OH.

Speaker 15 (02:05:24):
Yeah i Went To, eBay, Motors craiglis.

Speaker 1 (02:05:27):
Facebook marketplace, really yeah be careful on Those man what would?

Speaker 17 (02:05:32):
They?

Speaker 1 (02:05:32):
Run kevin you're not even finding, anything close? Are? You
god would? That be what would he do if he
couldn't find, a part can you have something like?

Speaker 9 (02:05:41):
That, printed well you may have to try to repair
it with a plastic weld or something.

Speaker 1 (02:05:46):
Like, that yeah you can just glue the, crack shut. Can't?
You yeah how big is this? CRACK that i can't?

Speaker 15 (02:05:54):
TELL you i.

Speaker 16 (02:05:55):
DON'T know i.

Speaker 1 (02:05:56):
Don't, know dan, You know i'll bet you there are
places you can send that out have, It fixed i'll,
bet you because that's we used to do that with
exhaust stacks on old airplanes where they didn't make, them
anymore they would just, you know. Refurbish them kevin's looking at. His,
sources kevin what ABOUT some jb weld? For, plastic, well

(02:06:16):
yeah anything.

Speaker 9 (02:06:17):
Like that it really depends on what?

Speaker 1 (02:06:19):
Well bad how bad can the? Leak be what? Is
it what are the characteristics of a? Leak? Like? What
what how would to? Show up and? Drive ability probably.

Speaker 9 (02:06:28):
High idol uh and just overall you can't adjust. Around,
it no.

Speaker 1 (02:06:36):
Everyone is saying that The texta i'm getting from avid
MOTORISTS that, i have they're saying that there are places
that will. Repair them they're not telling, me where but,
they're saying instead of googling the part to find. The
part you find out who fixes these plastic, engine parts
and there are shops that. Do, that yeah you wouldn't

(02:06:59):
have to fabricate it whole, new part just fixed.

Speaker 9 (02:07:01):
The crowd it depends on where. It's cracked sometimes where
it mounts it's got a.

Speaker 1 (02:07:05):
Recess gas even high temp silicon could do.

Speaker 9 (02:07:07):
It, right again the way, it mounts there's a channel
where the. Gasket sits if, that's cracked it's very very
hard to re. Manufacture that oh so depending on where,
it's cracked it's going To be do you.

Speaker 1 (02:07:18):
Know where it's? Cracked in do you know where?

Speaker 17 (02:07:20):
It?

Speaker 1 (02:07:20):
Is like do you like if you look, at it
can you? See it send us? A, picture oh.

Speaker 14 (02:07:30):
You CAN'T see i.

Speaker 15 (02:07:31):
SEE it i can't. See it So and i'm looking
OFF like, i said the repair sheet from THE mechanic i.
Take to and he's a. Good mechanic he's kind of like,
you know you're shirt and tech.

Speaker 1 (02:07:43):
Guy there did you ask him if he could did
you ask him if he could? Patch?

Speaker 15 (02:07:46):
It yeah they said they couldn't. Patch IT so i.

Speaker 13 (02:07:51):
Wonder why THAT'S why i was looking for the what's worst?

Speaker 1 (02:07:55):
Case, scenario, seriously guys does this guy not have. An, engine,
NOW seriously.

Speaker 9 (02:08:01):
I wouldn't go that.

Speaker 1 (02:08:01):
Far yet there's got to be a junk, Yard, somewhere
dan there's got. To be i'll tell. You what leave.
Your number leave, Your, Number dan kevin's gonna try to exhaust.

Speaker 4 (02:08:11):
His, sources okay so we.

Speaker 1 (02:08:14):
Will. DO now i want to take this call, Real,
quick greg because this is really near and dear to, My,
heart greg, go ahead what's? Going?

Speaker 25 (02:08:20):
On hi my sister has broken. Her back we'll call
it broken. Her back she's got two through five fuse
and just about a month ago and broke one and
so she's supposed to scheduled for surgery Sometime. In, JANUARY

(02:08:43):
yes i was in my CAR and i didn't get
the name of.

Speaker 1 (02:08:47):
The well you're not going to be able to. Use
it you're not going to be able to use it
with all. That fusion it's not going to play well with.
The fusion her only hope now that she has so many,
vertebra fused is to continue that fusion to. Number one really.
IT is, I mean i hate to tell, you that
but what we're talking about WITH the, tops procedure IT'S

(02:09:12):
called tops and you're welcome to look. It up some
doctors are saying that if you have extended fusion and
you put this implant on top and on the bottom of,
the fusion it will relieve adjacent disk disease and will
still do, some good so you may want to look.

(02:09:32):
Into it it's CALLED tops tops and It's From Premia
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It Sounds premia spine and it is. TO ops i
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NOW elton i know you have another question about. An,

(02:12:09):
apartment uh let me let you on. Real quick you've
been waiting. A while i'm, So. SORRY elton i didn't
mean to pass. You over oh. He's. Gone, sorry okay
then let's Go. To, rick rick, your turn, Go, ahead rick?

Speaker 29 (02:12:21):
What's, Happening well i'd like to make a recommendation of
a very POSITIVE experience i Had, with.

Speaker 1 (02:12:28):
Good a furniture. Repair company is, it yes it.

Speaker 29 (02:12:33):
Is, good well we got a new puppy and we
have a leather couch and, was.

Speaker 1 (02:12:42):
Bad bad combination a puppy and a. Leather COUCH.

Speaker 29 (02:12:48):
Oh, I know so anyway two to hole in one of.
The cushions. Uh huh, so ANYWAY thing i do is
go online and, you know you know repair chefs. Near me,
everyone said bring, it in and just about, everyone said
oh it's. A leather we got to buy a cow
and have that, tight hand.

Speaker 27 (02:13:04):
You.

Speaker 1 (02:13:04):
Know yeah.

Speaker 29 (02:13:08):
Give me a little recommendation for a small Outfit. Called
tang It's on shinango about one hundred feet West of Broadway. In,
englandwood okay just, a little, you know small. LITTLE shop
a guy in his.

Speaker 1 (02:13:23):
Head and say the. Name again did you? Say, tang
yeah t ang like the, orange juice like the old
fashioned orange juice. For astronauts Tang. T, ang.

Speaker 29 (02:13:35):
YEAH so I, BROUGHT yeah i brought it in and
the guy looked. AT me, i said it's a leather
and he kind of looked. ME rummage, i mean he
got stuff stacked all over and he pulled out a
chunk of leather that was. Real, CLOSE fortunately i know
how to lighten. The leather it's a little TANNER than
i had on. The couch and everybody had quoted me
two weeks to, a month you know that kind.

Speaker 1 (02:13:58):
Of, stuff, YEAH yeah.

Speaker 29 (02:14:01):
I dropped, It off uh, two days got, it back
just picked. It up price was about twenty five percent
of what the big. Boys WANTED and i it's just a.
Small operation don't get.

Speaker 1 (02:14:13):
Me wrong It's, well rick we love we love. Doing.
This see our purpose is not to make people, look
bad but to reward good people. As well and and
Thank you rick for sharing that. With us tang as
in the. Orange juice remember do they still even? MAKE
tang i used. To, KNOW anyway i don't know what

(02:14:33):
were you going to say? TO me i looked.

Speaker 10 (02:14:35):
Up tang it's actually Called men tang upholstery men tell
me in and then the second word. Is tang so
it sounds like kind Of an asian name of. Some,
sort yeah but he's got.

Speaker 1 (02:14:45):
FANTASTIC reviews i used to know a Company Called, poon
TANG but i don't know if that's still. Around anyway
can you say that on, The, radio shanna just. CATCH
that i don't think is that a? BAD word i
don't think it's a. Bad word? Is it did you? Remove?
It dog?

Speaker 7 (02:15:04):
Gone?

Speaker 1 (02:15:05):
It troy? Your? Turn troy what's going on? With you
welcome to.

Speaker 7 (02:15:10):
The Show, Hey, tom hey good catching up.

Speaker 14 (02:15:14):
With.

Speaker 7 (02:15:14):
YOU than i got a really good experience with a
title processing basically a car. Proxy service oh.

Speaker 1 (02:15:29):
Is this for like is this for like going to
get your auto titles and?

Speaker 17 (02:15:32):
All?

Speaker 7 (02:15:32):
That, Yeah YEAH so i BOUGHT an rv a couple of,
months ago And the arvy was actually In, western colorado
AND so i talked to, the seller had him take
it down To an arvy shop where, he lived, hadn't

(02:15:53):
inspected had it really? Checked out and then uh to.
PURCHASE it i went through a company Called, key savvy
and uh so they did the they did the uh
uh processing of, the payments. They're doing they're doing all the.

(02:16:13):
Title work what they are is a car dealership registered
Out of minnesota and the acts as. The proxy and
what was really cool was there was a problem with
the title and they made the seller actually go fix
and clean up.

Speaker 1 (02:16:30):
The, Title, so troy let me get. This straight who
let me get? This, STRAIGHT troy i just need to get.
Some basics this is a service that you would use
if you're buying something out of, state online.

Speaker 7 (02:16:46):
Well you could even if you're buying it from somebody
you know. In, Town okay what they are is A
card there are car dealership that is going to basically
handle the financial and the title work. For, you okay
like somebody is trying to sell, a yeah or OR
an rv or a camper or anything. That's, titled yeah,

(02:17:10):
they hand.

Speaker 1 (02:17:11):
They hand do they handle? It all do they handle?
It all like they even go to a motor vehicle? For, you, yep.

Speaker 7 (02:17:19):
Yep yeah because what they do is the title where
the title Goes to minnesota and then they run the
Title through minnesota and then oh, so weird.

Speaker 1 (02:17:30):
What are they charge for?

Speaker 4 (02:17:31):
That service what are they charge for?

Speaker 1 (02:17:33):
That service.

Speaker 7 (02:17:37):
But both the buyer and the seller have to pay
a very. SMALL fee I think. I.

Speaker 1 (02:17:40):
Paid okay So if i'm buying and let's say A
g wagon Out, of FLORIDA and i want them to,
handle it they will handle EVERYTHING and i will end
up With a. Colorado, title.

Speaker 7 (02:17:57):
Well what you'll do is you'll get the title paperwork
that you can take To THE. Colorado, dmb okay and
then once you Get to colorado the title paperwork then
you can take to the you can take it to
any D m b and register it WITH.

Speaker 1 (02:18:12):
That dmb but they make sure everything is. In order
is what. You're saying?

Speaker 7 (02:18:16):
Everything, is, Yeah everything and if you.

Speaker 1 (02:18:19):
Wanted to trade in, a vehicle they can process. A trade.

Speaker 14 (02:18:24):
Well.

Speaker 7 (02:18:24):
They would you would basically sell your vehicle online and
so you would be a vehicle seller and, you know
you'd have a customer that. FINDS you i know You, Love,
facebook marketplace but any, of these uh anywhere online You,

(02:18:45):
could detroy what's the name of what's the name of?

Speaker 1 (02:18:47):
THE service i want to find? Out more AND then
i got to take. A break what's the name of?
The service.

Speaker 7 (02:18:52):
It's CALLED KEY K E Y S A.

Speaker 14 (02:18:58):
B b?

Speaker 1 (02:18:59):
Why okay so key savvy