The Troubleshooter 5-29-25

Episode Transcript

Speaker 1 (00:00):
Y'all ripped up, you need advice? Who you don't have?
Come running just as fast as we can. Show Shooter's
gonna help.

Speaker 2 (00:18):
Come Man Dix is the Troubleshooter Show.

Speaker 3 (00:22):
No Tom Martino, Hey, Hey, hey, hey Tom Martino here.
Welcome to the show. We are here solving your problems,
answering your questions, taking your complaints, making your life just
a little easier. If you give us a call three
ozho three Martino, you can call that twenty four to
seven and we'll get you on the show. We have

(00:43):
first two callers that call three oh three Martino, We're
getting them on the show. You can also call while
we're live at three oh three seven one three talk
seven one three eight two five five. But three oh
three Martino also comes through to the studio when we're live.
So welcome back. At the mother Ship, we have Major Mark,
Major Doc, and we have hey man, we have a

(01:04):
guest coming in. Who do we have coming in?

Speaker 4 (01:07):
I believe we have Discount Bath, but I'm not sure
who's popping in. I haven't seen him yet.

Speaker 3 (01:14):
Okay, And then here at the satellite ship, we have
Deputy d next to me. And then let's go on
to the phones and see what we can do for you.
What do you think about the courts or not the courts,
but a court ruling the tariffs are illegal, the a

(01:34):
court struck down the tariffs, A trade court, a federal
trade court, I think they call it, I'm not sure what.
A US federal court ruled that Trump's sweeping tariffs are
illegal and ordered their removal. So a three judge panel
from the US Court of International Trade found that the

(01:57):
White House exceeded its legal authority and it said that
it is basically illegal. So there will be an implant
that there will be a rollback of any tariffs that
went into effect, and there will not be. It will
not take effect as he wanted to. So that puts

(02:20):
a big crimp in his weaponization of tariffs. And I
don't say that as a put down. I mean he
had a strategy and I think it was working. Everyone
is eventually going to want to trade with America and
they're going to want to equalize teriffs.

Speaker 4 (02:37):
That's all going to change real quick, man. It's I mean,
it's it's all bs. It'll change within a few days.
You mean the court, he'll he'll appeal it and win. Yeah,
I'm sure they already did appeal it, and they'll at
least stay it until it gets up to the Supreme Court.

Speaker 3 (02:53):
Now, more than ever, the courts are taking a legislative
role in ruling a Marier. Judges are basically saying, here's
what we think is good for America. Now, to their defense,
they're going to say, all they're doing is keeping things
from getting unconstitutional. But what's weird is almost everything Trump

(03:15):
wants they're calling unconstitutional, and almost everything the Democrats want
they're saying is constitutional. In a way, the courts are
now legislating America. They are ruling America. They are saying,
it doesn't matter what the president does, it's what we
say that goes. If we say it's okay, it's okay.

(03:39):
If not, it's not.

Speaker 4 (03:41):
Now.

Speaker 3 (03:41):
The balance of power was set up in the US
years and years ago with Congress, presidency, and the courts
all with their own roles. Congress pass laws, the president coveto,
the president had some executive privilege. Then you had the
courts that look at everything and say, hey, it's constitutional

(04:06):
or not constitutional. But they're the ultimate arbitrari ast to
what goes on or not, and they've becoming more. They
become more and more activist when it comes to social change,
and I believe it goes far beyond the constitutionality of
an issue. I think what they're doing is giving their
personal beliefs of what should be done, and they're using

(04:27):
the Constitution as their crutch. That's my personal opinion. Now
I might be wrong. I mean, but is it likely
that almost everything that President Trump wanted to do is unconstitutional?
Doesn't sound like it just sounds too manipulative. Now, oddly,
many of these judges are Republican as well. They're not

(04:49):
all Democrat judges. Ruth has an issue with squatters. Ruth,
are you talking about squatters in one of your rentals
or waters in your yard or talk about it?

Speaker 5 (05:03):
I'm talking about they took over my house when I
went into the hospital.

Speaker 3 (05:08):
Oh, oh my goodness. Now wait a minute. Were these
people living with you before you went into the hospital. No,
so you went into the hospital, and who took over
your house?

Speaker 4 (05:24):
People?

Speaker 6 (05:24):
Just people, just.

Speaker 4 (05:27):
People you don't know, you never met before.

Speaker 5 (05:31):
Well, I have known them maybe five years ago. I
knew him.

Speaker 3 (05:37):
And how did you know them?

Speaker 5 (05:42):
Well, there was I don't know. People just seemed to
be disputing everything about me. For some reason, I owned them.

Speaker 3 (05:57):
But Ruth, do you own the home or do you
rent it?

Speaker 5 (06:01):
I own it?

Speaker 3 (06:04):
Okay?

Speaker 2 (06:05):
Right before? Are they related to you?

Speaker 4 (06:18):
Ruth? Tell me a little more information. Who are these people?

Speaker 7 (06:22):
Oh?

Speaker 5 (06:22):
Yeah, so I mean if.

Speaker 4 (06:25):
They're related to you, do you understand? I mean generally
what a squatter would be as like a complete stranger
that moves in. I guess it could be a relative.
But how long were you in the hospital forty five days?
And they did not live there prior to you going
into the hospital for care.

Speaker 5 (06:42):
No, as a matter of fact, they told me to
leave them alone. Have nothing to do with them, their own,
their own life.

Speaker 4 (06:51):
How were they related to you?

Speaker 7 (06:53):
Uh?

Speaker 4 (06:54):
How are they related to you?

Speaker 5 (06:57):
Wow? The one that left that was my daughter?

Speaker 4 (07:01):
And how old is she? Okay? And you think she's
just like I'm going to try to shorten this up
a little, but like she's a bum that just wants
to live at your house even though you don't want
her there. I mean, is she taking money from you
as well? Or what's going on there?

Speaker 5 (07:19):
They stole all my furniture, They ran up a bunch
of bills that I never authorized, and yeah, they how
did they run.

Speaker 4 (07:30):
Up how did they run up the bills? Like on
a credit card, on.

Speaker 5 (07:34):
A bank statement? Credit cards? What else? Well, they had
my you know, my first when I when I went
to the hospital, it was an emergency because I ended
up having that open heart surgery right in there. A
dentist didn't a dentist didn't seem to get the ad

(07:55):
best tooth, and so it went and put a hole
in my heart.

Speaker 4 (07:57):
Oh my goodness.

Speaker 5 (08:00):
Not But anyway, when I think they felt like I
should have died, they were ver happy to take over
the house.

Speaker 4 (08:08):
And so when you showed back way, did they come
just did they visit you in the hospital at all?

Speaker 7 (08:15):
Uh?

Speaker 5 (08:15):
Not that I know of.

Speaker 4 (08:17):
Okay, so when you got when you got home, it
was just a surprise they were living there. Yes, And
did you tell them to leave at that point?

Speaker 7 (08:28):
Oh?

Speaker 5 (08:28):
I tried. I was told to just go to my
room and shut up.

Speaker 4 (08:32):
Oh my goodness, what kind of daughter. You guys must
have some kind of riff going back aways? Did you
call the police?

Speaker 8 (08:41):
Oh?

Speaker 5 (08:41):
Yeah, they've been out various a lot of times.

Speaker 4 (08:44):
Well, give me an example. You say various times, like
for what different reasons?

Speaker 5 (08:53):
Well, I came home and I noticed my home looked different.
But I tried to say, you know, well, one little
thing that happened right off the bat was they were
using my dishes, are my pots and pans, and had
the fire burning real hot and burning my time. And

(09:15):
I was trying to say nicely, you know those are
waterless cook wears, and you just need to What I
wanted to say is you just need to keep the
fire down more than a little bitt Yeah.

Speaker 4 (09:27):
But Ruth, Ruth's Ruth, Ruth, Ruth, Hold Ruth, hold on
one second. I got to take a break. But what
I want you to do, I want you to focus
on when the police came out, the different times they
came out, hold on and what actually happened in what
you said when you called them. But hold on a second.
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(09:48):
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(10:57):
the technical difficulty on YouTube.

Speaker 4 (10:59):
We're back up and running.

Speaker 3 (11:01):
So Mark, Ruth's squatters are actually her kids.

Speaker 4 (11:10):
Yeah, definitely one of them. I didn't get to the
other relatives, but they are relatives of her, one of
which is a daughter that's in their fifties. And Ruth
got pretty upset when they were using one of her
frying pans and the heat was on a little too
high on the frying pan. So take it from Ruth.

(11:32):
Did did they move in after you left the house.

Speaker 5 (11:39):
After I had already been in the hospital. Evidently this
they did, and.

Speaker 3 (11:45):
They did it without your permission. Yes, and they have
and you have no kind of relationship with them whatsoever.

Speaker 5 (11:58):
No, I haven't seen.

Speaker 4 (12:03):
Okay. If you asked, are you home back home now
from the hospital? Yes?

Speaker 3 (12:12):
And when you asked them to leave, what do they say?

Speaker 5 (12:17):
I had to have an attorney. Actually, I was scared,
and I was I called a friend when I first
came home, and eventually after a few days, I was
not invited to any mills or anything, and I was
feeling like I was not very safe. So I so
the policeman came out when I called my friends, and

(12:37):
the policeman said to him they need to be civil
to me and anyway.

Speaker 3 (12:42):
But the police officer, the police officer didn't tell them
they had to leave.

Speaker 5 (12:48):
No, that's that's it's really, you know all they asked.
And I think it's very important, is it. Do I
think anybody has any guns? And hopefully I thought there
was no guns in my house in but hopefully there
still wasn't that I didn't know.

Speaker 3 (13:10):
Yeah, but here's what I want to know. Have you
asked them to leave?

Speaker 5 (13:16):
Yes, definitely, but I couldn't because she came screaming at
me while nobody was around.

Speaker 4 (13:22):
But had my room and that I had do they
happen to have power of attorney.

Speaker 5 (13:29):
Anyway, I ended up falling over, banged my head and
had to be taken back to the hospital to have
it looked over, because when you you know, I hadn't
been in the hospital. There was out of the hospital
very long.

Speaker 4 (13:43):
What are they doing in your home? Ruth? What are
they doing in your home?

Speaker 5 (13:47):
Well, they're not here now. We I hired an attorney
and it took five months to get them.

Speaker 4 (13:56):
Out, and you did, and they fought it for five months?

Speaker 5 (14:03):
Did you say did they fight it?

Speaker 3 (14:06):
Did they fight it? Were they fighting you? For five months?

Speaker 5 (14:10):
They were hostile?

Speaker 3 (14:14):
Okay, So they were finally evicted. Now what are you
calling about today?

Speaker 5 (14:21):
They ran up over twenty thousand dollars in bills and
so when I told the banks and the charge cards
that I did not make the bills, they were all
checked out and changed to be fraud. And so then
now they made improvements on my house unauthorized. I guess

(14:45):
they thought they were going out to live like what now,
maybe I'd die?

Speaker 4 (14:50):
And uh so what kind of improvements? I mean, what
kind of improvements did they make?

Speaker 3 (14:57):
Huh?

Speaker 4 (14:59):
What kind of improvement as did.

Speaker 5 (15:00):
They make what kin I had told I had told.
I told the daughter that I canceled the contract and
and don't I don't know. I mean, if she would call,
I mean I told her if she would call and
cancel a contract, that a bathroom was leaking out the
side of the tub. And uh so she canceled it.

(15:21):
But then they she turned around and went and got
some other contractors unbeknown to me, and they put in
they fixed the bathroom, and they built it. They finished
the basement and put in another bathroom, all another rise.

Speaker 4 (15:39):
Did you pay for them? No?

Speaker 9 (15:43):
And now I'm being at the Now I'm being served
that that they want to put a lane on the
house for those I did not authorize them.

Speaker 5 (15:54):
They did not have the legal right to make.

Speaker 8 (15:58):
That that.

Speaker 3 (16:00):
So now I want to get I want to get
Brad O'Brien on written. I want to get an attorney
on to talk about this. They did improvements to your
home that were not authorized while they were squatters. Now
they want to get paid.

Speaker 5 (16:14):
They I want to find out what contractors do.

Speaker 4 (16:22):
I just got to ask something on the side, how'd
you get so sideways with these relatives like your daughter?
What happened. This doesn't happen overnight. This is very abnormal.
How did we get here?

Speaker 5 (16:34):
Well, I don't know what happened to her, but I
do know that she got herself somehow the idea that
she should go around stealing things all the time. It appears.
And I told her I didn't want her. I had
some you know, you have your own ring or whatever

(16:55):
when you're married. I'm not married in a long time,
but I had one. She's everything I have like that.
And I kept saying, no, you can't do that. And
she's one. And she came over one time.

Speaker 4 (17:07):
She on drugs or something? Is she on drugs?

Speaker 5 (17:10):
I have a concern about that because her son years ago.
Whenever I recall this kind of chip, she is growing marijuana.

Speaker 4 (17:23):
Okay, all right, well that's fine. We'll get an attorney
on tom and see what he's got to say.

Speaker 7 (17:28):
Here.

Speaker 4 (17:28):
Here's what I want to know.

Speaker 3 (17:29):
Yeah, I want to get Brad O'Brien on to see
what kind of life, what kind of chance they have
of doing this as far as an actual lean, That's
what I'd like to know me too.

Speaker 10 (17:42):
I need help with that.

Speaker 3 (17:45):
Yeah, So that's what we're gonna do. We're gonna get
Brad O'Brien on.

Speaker 4 (17:48):
To talk about It's kind of interesting because a lean
is actually on the property. I mean, it's really not
I would guess, and I'm dying to hear what Brad's
got to say. I mean, think of the story in
front of a judge. You're honor my daughter while I
was in the hospital, moved into my house, had the
basement finished, and had the bathroom finished, and now that's done,

(18:10):
and now the contractor wants to get paid and is
leaning my house. I mean, what would a judge possibly
say to that story? What's your guest? What do you think,
Brad would I guess?

Speaker 3 (18:22):
My guess is this the contractor gave her value quantum
marrowit and that means that you got the value, you
pay the price.

Speaker 4 (18:31):
That's right.

Speaker 3 (18:32):
Then she has a separate issue against her daughter who
authorized it and cost her that. So I think it's
going to be mixed. Ruth is actually going to be
responsible if she got benefit. I know it sounds crazy.
Brad is unavailable on being told Brad O'Brien will try

(18:54):
to get him on another time with you, Ruth.

Speaker 4 (18:56):
But interesting enough, I just got a text and I'm
going to dig into it over this break, but I
got a text from Suzanne that says, quote her daughter
called our show exclamation points. So I'm going to figure
out what her daughter had to say. Is this an

(19:19):
only child, by the way, or do you have other kids?
I'm just curious, Ruth, is this your only child?

Speaker 3 (19:28):
Uh?

Speaker 5 (19:28):
Huh?

Speaker 3 (19:30):
Okay, Well they broke them old on that one, didn't they.
Here's something though, that when it comes up on the show,
people get very pissed off at me when I talk
about this, but it's something people don't want to talk about.
Under the rules in the state of Colorado, if you

(19:54):
go off to work one day or take a long
weekend vacation. I've said this before and I'm mean it.
And let's say Mark's way out in the country, they
move into his house or into his garage, they can
claim a tendency and he's not allowed to He's not
allowed to a victim.

Speaker 4 (20:16):
Through the court. I don't argue with you, but we
kind of have an argument about this because I would
just handle it different if I walked back in my
house after a vacation and was startled in my house
with people that I thought were going to kill me, I'd.

Speaker 3 (20:32):
Shoot him dead. Okay, I understand what you're saying. Many
other people might handle it that way. But YouTube and
the internet space is filled with people who have taken
over other people's homes and stayed there blatantly and just
stay there boldly.

Speaker 4 (20:54):
Hey, I got it and made them go through the courts.
I got a quick question for Ruth. Hey, Ruth, did
you dispute the credit card charges on this and the
bank sided with you? Did that happen?

Speaker 9 (21:06):
Yes?

Speaker 4 (21:07):
So, but hold on, that means you weren't really out
of money. So what happened is Tom, her daughter paid
with Ruth's credit card. Ruth went to the bank after
seeing the charges, and the bank sided with her because
the daughter didn't have permission to use the credit cards.
So now that the contractor has not gotten paid, that's

(21:29):
where we are. Now that's really the entire story. Okay,
we have more coming up.

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there are many people texting me saying they agree one
hundred percent with Mark. If they came home from the
hospital from a vacation, from a long weekend from work

(23:25):
and someone who's inside the house claiming they live.

Speaker 4 (23:27):
There, they wouldn't be alive.

Speaker 3 (23:31):
I don't know what the law says on that, but
as Brad O'Brien loves to say, that's self help. And
you can get in trouble for it.

Speaker 11 (23:39):
Now.

Speaker 3 (23:40):
Once someone is dead and you say they were threatening you,
and they're inside your house and there's no one there
to say we had a lease or we had an agreement,
that might be the end of it. Pretty much could be.
But we're being told that no one would put up
with it. Yeah, all over the country, people are taking

(24:02):
over homes every single day.

Speaker 4 (24:05):
You look it up.

Speaker 3 (24:06):
It's happening every single day. The worst of it is
in California. No one can do anything about it. But
I often said, if someone moved into Oprah's house, or
Ellen DeGeneres, or pick a name, Prince Harry, anyone living
out on the coast, if anyone ever did that, what
do you think would happen? Do you think they would

(24:29):
tell them they had to go through the courts. Do
you think they would tell Tyler Perry he has to
go through the courts and wait for them to evictim
out of his house.

Speaker 4 (24:37):
What do you think would happen? Their security guards would
have it handled. I mean, it wouldn't even be an
issue because they would never get to live there. You're saying, well,
even if they did and the security guards came home
with whoever it was, I mean, once again, you know
that's a threat someone in your house. I don't know
about California, but most states have something like to make

(25:00):
my day law if you're in mind.

Speaker 3 (25:01):
Unless they say unless they say I live here.

Speaker 4 (25:05):
Well that's fine. I mean if someone breaks into my
house in the middle of the night with a knife
and tells me he lives there, they're gonna die.

Speaker 5 (25:13):
Yeah.

Speaker 3 (25:14):
I don't think that's what I'm talking about, breaking into
your house in the middle of the night. I'm talking
about you coming home from a vacation and they're they're
there living, and they got packages delivered and they can
prove it.

Speaker 4 (25:26):
Mark Listen. I don't think living is my point, Tom.
I mean, why would anybody even like you, walk in
there's complete strangers in your house. If you have the
ability and a gun right there. Why wouldn't you shoot them?
I'd be terrified. It's my house. Who are you? Why
are you here? I wouldn't even ask those questions what

(25:48):
Mark's saying.

Speaker 12 (25:49):
Mark, I think what you're saying is the squatter's tendency
will terminate right there and then.

Speaker 4 (25:54):
Yes, that would be my one second notice, year one
second note is that that's actually pretty funny. Hey, let's
go to uh real quick. I want to finish up
on this, Ruth. So here's the deal, and I'm going
to bring Ruth back up. But Ruth kind of listen
to what I'm saying. And Tom, I don't know if

(26:14):
you were here for this call. Originally, the daughter called
in Ruth. Your daughter called in here. Her story is
a lot different than yours. Her story goes like this,
hold on, Ruth, I'll put her on hold.

Speaker 3 (26:26):
What's what's her first name?

Speaker 4 (26:27):
I don't remember. I don't remember. We're trying to figure
out who it is because we don't know how to
look it up without the first name. But hold on.
So she goes to the hospital. They come over because
according to the daughter, Ruth, I don't know if this
is true or not, but you're like big time hoarder,
big time hoarder, Like, can't even walk through your basement,
just a hoarder. Stuff everywhere. I don't know if it's trash,

(26:51):
I don't recall. But then they had to pay a
company to come over and basically clean all the crap
out of your house so you could live there. That
was hers. She used your credit card to actually pay
these contractors to get the house back in order. She
said nothing about refinishing a basement, which, by the way,

(27:11):
the more I thought about it, and I'll ask Chris
he Ons discount bath dot com, think of finishing a basement.
You guys do bathrooms. You're not going to finish a
basement in forty five days. You couldn't even have inspections
in that period of time. So when Ruth tells me
that they came over and had her basement refinished and
remodeled a bathroom, all within forty five days, that doesn't

(27:35):
sound right. The daughter said, they paid people to come in,
Ruth and literally make your home livable for you. Then
when you found out that your stuff was gone, you
got mad, and once again this is according to your daughter,
you got mad and went after the credit card company
and said it was fraud, and it very well could
be fraud. And I kind of agree with that. You

(27:57):
didn't give permission to use it. What's so? Whoever, So
I agree with that, But the story is one hundred
percent different. So what do you make of that? Ruth lies?

Speaker 5 (28:09):
Lies? Lies?

Speaker 4 (28:10):
Okay, I had, I had.

Speaker 5 (28:13):
I'm a senior asery, but I'm a I'm a healthy one.
I usually walk a mile and a half two or
three times a week before all this happened. And then, uh, anyway,
I I have lived here myself because I just enjoyed
having my home, having it looking fine, and then not

(28:35):
being retired. I wanted to just just enjoy my last
year is a little bit and see that kind of
life within my home. And anyway, yeah, and so my house.

Speaker 4 (28:51):
You're not a squatter. Huh, you're not a squatter? Order
I'm a squatter or what? That's what I mean? Well?
Are you a hoarder? No?

Speaker 5 (29:06):
Absolutely, you didn't.

Speaker 4 (29:07):
No, you had no junk. You had no junk.

Speaker 3 (29:13):
No.

Speaker 5 (29:13):
I had a few pieces of paper I was reading
whenever my heart hit me. There I laid down on
the sofa and there's paper around.

Speaker 4 (29:20):
My Spidey senses went up on that. I mean, at
least that is a small acknowledge and that you like
to have keepsakes, right, Yeah, I sure did. Do you
have any old pizza boxes?

Speaker 5 (29:35):
Anny?

Speaker 3 (29:36):
Old?

Speaker 4 (29:36):
What pizza box?

Speaker 5 (29:40):
Pizza boxes? I'm sorry, I'm pizza Oh yeah, she's not
getting it. Oh no, oh no. What I had was
my grandparents I dearly loved, and they had when they
whenever my when they became ill called me and asked

(30:01):
me what would I like from my grandparents? And I said,
the picture them when they got married, and the yeah,
you know, just a few things to remember her and
my grandpa together like that, And so I agree, how
many things?

Speaker 12 (30:19):
I think.

Speaker 4 (30:20):
Ultimately, what's going to happen with why she called is
they're either going to lean it or not. I don't
know what was done there. I truly doubt that anybody
finished the basement in a bathroom in forty five days.
I find that impossible. But whatever did happen there, whether
it was a cleanup or get all the stuff out,

(30:40):
I don't know. But if the contractors that were there
have not gotten paid, which they haven't according to both
of them, then they're either going to lean it and
then bring you to court, Ruth and prove the lean or.
They're not going to There's not much more that's going
to happen here.

Speaker 5 (30:57):
Well, they're still on furniture. I had nice furniture. I
have pictures of it, and they can't. They sold it
all and took it through.

Speaker 3 (31:04):
Do you have pictures you can send us? Do you
have pictures you can send us?

Speaker 5 (31:09):
Well, okay, I'm all right. My my other my real
phone that I had was a Samsung and I'm not
real good on it, and I'm doing all I can
to get these pictures off of my I ended up
having to get an iPhone. I need help and get
these pictures done. I tried to send them to the police,
and for some reason they keep blocking and not getting something.

Speaker 4 (31:30):
And here's how we uh, here's how we came down
with this. The contractor, Eduardo is actually the caller from
one twenty two. Suzanne actually nailed the months too, and
he gave us the daughter's information that paid us. So
Eduardo is the one that has not gotten paid. And
then when I got the daughter's information, we called over

(31:53):
there and talked to the daughter and that's how we
learned all about this.

Speaker 5 (31:58):
Well, all I can say you.

Speaker 4 (32:00):
Weren't allowed According to your daughter, you weren't even on
this January twenty January twenty second. Yes, but listen to this.
According to the daughter, you couldn't even come back to
your house because the city wouldn't let you. They would
not even Well, okay, I'm putting her back on hold

(32:22):
because I have a feeling we're going down a rabbit hole.
And what I mean by that is, if I recall
literally and if your daughter is that good of a liar,
she should win an Emmy or something, because what she
said is you weren't allowed to go back into your
house because the city basically condemned it. So if they

(32:43):
didn't have the work done, you wouldn't even be able
to go home. Ruth. I'm you can finish it up.
I'm very I'd like to get the daughter back on
I don't know why you're on here.

Speaker 3 (32:59):
Well, you know, I mean, there's different strokes, different opinions.
I see this call from Eduardo. He never got paid.
Do we have Eduardo's number anywhere?

Speaker 12 (33:10):
I'll be happy to give a Duardo a call if
we know the name of his company or his name
or I.

Speaker 4 (33:14):
Would love to know he's a third party in this,
and I'd like to know the scope of work. What
did he do there that I would love to know.

Speaker 12 (33:24):
Yeah, I'd like to see his proposal and his invoice
and will halis what was done?

Speaker 4 (33:28):
Do we have his info Kelly or Susanne? I know
you're listening for it. I would love to have either
the daughter or Eduardo's number, and I'd love to hear
the scope of the work. It's pretty simple. Either I
got to take it, I gotta tap and clean the
place up, or they refinished the basement.

Speaker 3 (33:47):
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(34:09):
when you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three all
three nine two zero sixteen twenty two. That's hi, Tom
Martino here three O three seven one three talk. By
the way, we have Ruth's daughter on the phone. Ugh, Joanna, Joanna, Yes,

(34:33):
did you hear your mom's call? No? She said you
squatted in her place and wouldn't leave, and you did
unauthorized repairs and now you're now you're the contractors are
trying to lean her house.

Speaker 6 (34:49):
Interesting, did you move in?

Speaker 3 (34:53):
Did you move in without permission? Did you move in without.

Speaker 6 (34:58):
We had a lease, she signed the lease. As a
matter of fact, when she signed the.

Speaker 13 (35:03):
Lease, she signed it in front of a notary, and
she was so cognizant of the differences between the power
of attorney for the medical and the leases.

Speaker 6 (35:15):
Because we have a zip code that's eight O two
three four, and it is it's separated. It's Denver from Aurora.

Speaker 13 (35:23):
It's an unincorporated Rebel county and in front of the notary.

Speaker 4 (35:27):
All right, hold on, hold on, hold on. We're dying
to hear the rest of this, but we have to
go to break.

Speaker 3 (35:32):
Please hang on, Joanna, we want to hear the rest
of the story. Go with a sure thing Denver's Best
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(35:52):
no obligation in comparison, call Compass Insurance paying too much
your coverage at dozens of insurance companies.

Speaker 4 (35:58):
Find out now three out the three seven seven to
one help.

Speaker 3 (36:01):
You'll think you're his only customer when you choose Frank
durand the real estate Man dot Com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two.

Speaker 1 (36:16):
Ripped up new need that's so you don't have come
running just as fast as we can. Show Shooter's gonna
help coming.

Speaker 4 (36:31):
Six is the Troubleshooter Show.

Speaker 3 (36:34):
No Tom Martino, Hello Tom Martino here, Welcome to the show.
Three oh three seven one three talks seven one three
eight two five five One Clear Choice Garage Doors there
for you when you need him twenty four to seven.
If a spring breaks the opener's not working, you can
call it any time or make a regular appointment, of course,

(36:55):
when it's not an emergency. One Clear Choice Stores. All
of their is clearly marked on that website. One clear
Choice Doors dot Com Anything garage door related, great people.
One clear Choice Doors dot Com. All right, So Ruth
started calling saying, look, I was in the hospital. My

(37:16):
daughter moved into my house and took it over and
she did improvements I did not authorize, and now they left.
I got him evicted when I got home, But now
people are coming after me. They want to lean the
property for the improvements and for the cleanup. And that's

(37:39):
what she's calling about now. Joanna, who says she's Ruth's daughter,
says that's not the story at all. In fact, Joanna
says Ruth gave her a lease and Ruth was quite
cognizant of the fact that Joanna was going to lease
the house. Joanna, if that's true, why is Ruth calling

(38:02):
us now with this story because.

Speaker 6 (38:05):
She was a want to pay for the contractor.

Speaker 4 (38:09):
In the contractor? Joanna, is it correct that your mother
was not allowed to move back into the house because
it was in such bad shape until it got cleaned up?
I recall something like that or is that a different call?

Speaker 6 (38:22):
Correct? No, that's the exact same thing, the exact situation.
So she literally came home from the hospital on August
or October twelfth, and we all took her to a
birthday party because it was my granddaughter's birthday and my
son's birthday. And at the day she came home, we

(38:43):
welcomed her home with and then we welcomed her home,
the whole entire family did. We took her to a
birthday party, her great granddaughter's birthday parties, and then when
we brought her home, my daughter who was twenty sixth
my son in law, my granddaughter who the time was
under the age of a year, myself. We all moved

(39:03):
in and she seemed to be just fine until she
started getting the bills and she didn't want to pay.
She didn't want to pay. Now, she neglects to negates
to state that the house was in such disrepair that
she didn't even have a bathroom in the master bathroom
for at least ten years, And so she actually had

(39:26):
a contract that she wanted me to negotiate to get
her out of. Prior to while she was in the hospital,
she kept yelling about the interest rate. And I don't
remember the name of the company, but her and her fiance,
Craig Jones, were in together with getting this bathroom, and
he kept saying that she was going to have a

(39:47):
lien on the house if we didn't get this bathroom
taken care of. And so she had me to negotiate.

Speaker 4 (39:56):
May I ask something? May I ask?

Speaker 3 (40:00):
And that Yeah, Okay, That's what I meant. So I
want to ask you something about your mother, Ruth Trina,
and that is I want to know if I want
to know what the lease was for, why did you
have a lease with her?

Speaker 6 (40:14):
I did a lease because we knew that we were
using her cards and we had permission, and the lease
was to help pay to help her pay it, to
help we were not going to leave her alone with that.
The lease was to help her pay it. I mean
she she started acting.

Speaker 3 (40:32):
What did the lease say? Did the least say you
were going to live in the basement? Where were you
going to live the whole house?

Speaker 4 (40:37):
What were the traditions?

Speaker 6 (40:40):
My daughter and my son in law, we actually updated
and added the bathroom downstairs, and added fixed the heating system,
and added a living quarters in a bedroom in the basement,
and then we added and updated a bathroom in the
master bedroom. We tore out the carpet, we added the bathroom.

(41:03):
We four down mirrors, and replaced carpet throughout the whole
entire upper floor. On the third floor, we removed belongings
that had been there from my grandmother and her previous husband.

(41:23):
She called him Tom. She says she was her husband.
They were never married, and we put those things in
storage so we could all cohabitate, and she didn't even
give us enough time. She got home, she started acting
delusional and left August Halloween. She left Halloween was the

(41:45):
first incident where I have her recording. I have her
own recording where she's calling the police on me and
I'm literally sitting there in her room while she's telling
them all of these horrible things about me. And that's
the incident. So it was get my house updated, pin
it on my daughter, make her pay for it. And

(42:08):
then with the other contract I don't know if they
are trying to sue her as well. But the contractor
who came, he did an amazing job and he didn't
have to do. The crew that he brought in and
the things that they did, they did the things that
they people would have take months to do to bring

(42:30):
her home. And there were contractors that they were moving
furniture one of these routs.

Speaker 3 (42:36):
I mean, Joanna, you're Joanna, you're saying, You're saying, Ruth
had complete knowledge of everything going on.

Speaker 6 (42:44):
And then now playing and text her and Faith timed
her and sent messages and messages. I will come down
with my phone and show you all of the evidence.
I cannot email all of this stuff. I have text
messages where she did my son and my daughter in
law into coming and moving the prior to her open

(43:05):
heart surgery planning.

Speaker 3 (43:08):
This all sounds it all sounds very convincing. Trust me.
So you're saying, Ruth right now is putting on an act?

Speaker 10 (43:18):
Correct?

Speaker 4 (43:21):
Hey, Ruth, what what do you you know this?

Speaker 3 (43:24):
When we hear the other side of the story, it
changes everything, Ruth?

Speaker 5 (43:31):
Well, okay, whatever, what do you mean it changes it? Well,
I don't know what you mean.

Speaker 4 (43:36):
Well, it changes everything.

Speaker 3 (43:38):
She says she has a lease with your signature in
front of a notary.

Speaker 5 (43:43):
No, that least was never signed by me, and it
was a forgery and I never saw the lease before.
And then suddenly they threw it at me at my
face after I had been after I moved out of
my house because I was I'm nice to be there.
My attorney had all.

Speaker 10 (44:03):
Of this on record.

Speaker 4 (44:07):
How did they get you evicted?

Speaker 3 (44:10):
They did.

Speaker 6 (44:10):
We left because of the torments. We have them coming
to the house and tormenting us every single day. We
have videos of them surveillancing the home.

Speaker 5 (44:20):
We have her We said you know what, they've never
paid it. If it was a release, there's no money
that was ever forwarded to me.

Speaker 9 (44:30):
We couldn't.

Speaker 5 (44:31):
But what about that that was not a lease? They
wrote it?

Speaker 4 (44:37):
Well, hold on, hold on, that's ruth. Hold on, that's
a great question. Did you ever pay her?

Speaker 3 (44:43):
I couldn't, Joanna, what does that mean you couldn't?

Speaker 6 (44:47):
Well? When she was in the hospital, Sir, I am
a single person and I don't have any money, and
I was literally in a situation from leaving a very
leaving a sit okay situation. So I thought I was
helping my mother in the process here. And when I
was assisting her and rehaving her house her, I did

(45:07):
not have a job. I was an independent contractor.

Speaker 4 (45:11):
So what did the lease say? Zero rent?

Speaker 7 (45:15):
No?

Speaker 6 (45:15):
It said that I would pay well, was a January first,
that we would start to lease January first? That would
give me enough time in order to help her sort
out her medical stuff. I was applying with the state
in order to be her caregiver. And that's when she
started to freak out, because you can get assistance on
helping her and taking care of her, and that money

(45:38):
would have regenerated to put back in her pocket to
pay the freaking credit cards.

Speaker 4 (45:43):
You know, ladies, this whole this whole thing, Oh wow,
this whole thing is just nuts. And I got to
say this. You guys are separated now, you're not living there,
so I don't even think that's an issue anymore.

Speaker 14 (45:57):
I was homeless. I literally left and lived in my
car because I literally.

Speaker 6 (46:02):
Could not stand the amount of abuse this woman has
put me through for the last fifty two years.

Speaker 4 (46:07):
Ah, that's what I was asking before. When did this begin?

Speaker 14 (46:11):
Yees, fifty two years ago. I have documentation that she
has been obsessed with my whole entire life for fifty
two years since I since birth. This woman, you can't
even give me the details.

Speaker 10 (46:23):
Of my birth.

Speaker 14 (46:24):
She said that I was born and she thought it
was she had the flu.

Speaker 5 (46:28):
She can't tell me.

Speaker 3 (46:29):
How long she I was born in a crossfire hurricane exactly.

Speaker 6 (46:33):
And then my kidnapt me when I was.

Speaker 4 (46:36):
Five from wait Water Dad. Your dad kidnapped you.

Speaker 14 (46:39):
You kidnapped me when I was five from her, and
the set replaced me back to her.

Speaker 4 (46:45):
She did have her as we got the makings of
a song here. Not only that, this is like we
could re erect the Jerry Springer Show. I just have
one last question for you. Joanna, I just have one
last question for you.

Speaker 12 (46:59):
Said that the city would not allow your mother to
move back into that house unless some situation was remedied.

Speaker 4 (47:04):
First, I didn't do this. How did you get that notice?
I see somebody said that the city? Am I the
only one who heard Mark said it? I said Mark
said that. I Mark said that because Duardo said that.
Is he the contractor?

Speaker 9 (47:19):
Oh?

Speaker 4 (47:19):
Okay, yeah, yes, I know. Duardo said that these prepared
to be made.

Speaker 6 (47:25):
They had to because the system.

Speaker 4 (47:29):
Was Well you're yeah, I understand your idea of needing
to be made in the cities is a little different.
So that's all. But let me just say this and
then Tom finish up with these guys. But you guys
are separated now. It's evident for fifty two years you
can't stand each other. So I'd suggest you stay away
from each other. And as far as you go, Ruth,
that contractor once again is going to have to send

(47:52):
you a ten day notice to lean, and he's got
to do that within four months, and then actually lean
the property, and then from four months of when he
left your house, within six months, he's got to basically
file an action or file a court date and serve
you and then you guys will go and you either
owe it or not. It'll be up to a job.

(48:13):
I think.

Speaker 3 (48:13):
I think Eduardo. I think Eduardo's already too late to
do a lean. He called us in January, so let's
just say February, March, April, May. He's coming up on
four months right now.

Speaker 4 (48:26):
Yeah, so that's it. Ruster's probably on this thing anybody
can do. He can lean your property, but he'll never
be able to make it valid. And I think it's
a shame a mother and daughter and have such such issues.
I remember having issues with my parents growing up.

Speaker 14 (48:43):
But my god, Yeah, I left we at fifteen years old,
and I have never turned back. I thought I was
helping her, but you you.

Speaker 4 (48:53):
Just moved in with her. You did turn back, Not
that I care, but don't say you never turned back. Well,
I came back because I thought I because she said
she thought she was helping. Yeah, she thought she was helping.
This is Oil and Water Day.

Speaker 14 (49:06):
This September twenty second. She said, oh you'll you'll get
the house at least.

Speaker 6 (49:10):
I'll give you the How So I thought I was,
you know, working on keeping an inheritance.

Speaker 4 (49:18):
Yeah, but you didn't. You didn't pay for any of it.

Speaker 11 (49:22):
I didn't.

Speaker 6 (49:22):
My intention was I didn't even get a chance. I
was harased from the beginning when.

Speaker 14 (49:29):
When she came home, I was nothing but her.

Speaker 6 (49:31):
Wrathed And when I come down and show you this
file in these text messages, every day this woman calls
and leaves me a voicemail every day she I have
her blocked, and she continues to dial my phone number.

Speaker 14 (49:43):
She has harassed me every single.

Speaker 13 (49:45):
Day when we lived in a help when she left
October August, October thirty first, on Halloween, when she.

Speaker 4 (49:51):
Hey, Tom, I put her on hold. I mean, I
don't think there's much that I couldn't think of. This
might be a little out of our pay grade. No, no,
there's not much we can do about it. But Ley
deputy docs chomping on the bit here. He's saying he
might be able to jump in and figure this out.
Nice trimark awsome. I don't think so.

Speaker 3 (50:14):
Now here's the deal. She's not going to get her
house leaned.

Speaker 4 (50:16):
It's too late.

Speaker 3 (50:18):
The daughter has feelings going back fifty two years. This
will never be patched. But Ruth, the main reason you called.
You don't have to worry about They're never going to
be able to collect from you. We have more coming
up on the Troubleshooter Show. Go with a sure Thing
Denver's Best rufer Excel Roofing dot com. You don't pay

(50:40):
a cent until you're content. Time for an insurance check
up free, no obligation. In comparison, call Compass Insurance paying
too much your coverage at dozens of insurance companies find
out now three oh three seven to seven to one help.
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your

(51:00):
home with Remax Alliance three all three nine two zero
sixteen twenty two. By the way, Frank Duranderealestateman dot com
remember that name. If you want a market analysis of
your home, he'll let you know what it will sell.
We're on the market with all factors considered, free of charge,
with no obligation. Frank Durandereal Estate Man dot Com three

(51:23):
h three nine two zero sixteen twenty two. Nancy wants
to talk about housing? Go ahead, Nancy, what's going on
with you?

Speaker 15 (51:32):
Hello?

Speaker 10 (51:32):
Tom?

Speaker 7 (51:34):
Hi, are you today.

Speaker 3 (51:36):
Hi, good, what's going on?

Speaker 11 (51:38):
Well?

Speaker 7 (51:39):
I live in the Starting Housing Authority here in Starting, Colorado.
I've been here almost eight years.

Speaker 6 (51:45):
In the department, and.

Speaker 7 (51:47):
The one I lived in since December of twenty twenty four,
we had sewer and water damage almost every other day,
and it was coming from the shower lift of the
shower all the way into my bedroom closet and on
the carpeting. I would have to call maintenance and they

(52:08):
would come out and they'd get the feces and the
toilet paper and do it with a wet back, and
then they'd throw it right on my front porch, right
in the front lawn. And then we'd be without a toilet,
without using the bathroom, or without a shower, and we
have to go to the rec room to use the
bathroom whenever we could. And then this was happening constant

(52:31):
for at least at least until mid April. And I
would go to the office and tell them I'm getting sick.
We'd have to clean up everything, and I said, there's
something to smell. Is just getting awful. The floor is
turning blackish brown all over, and I'm getting sick. They said, well,

(52:53):
I don't know we'll we'll see. The executive director came
over and said, well, I'll put a work order in
and they'll come in shampoo the carpets that never happened.

Speaker 4 (53:02):
These are all is this Section eight?

Speaker 7 (53:04):
Out of curiosity, Well, this is a thing they say,
this is starting housing authority, and this is what I've
been told. It's an entity of its own. They're not hood,
but they have to go by head rules.

Speaker 6 (53:17):
They're not sectional.

Speaker 4 (53:19):
But Nancy, that the only reason I asked that is
I didn't know if I wanted to understand if you
had other options, like if you could go Mark into
another complex. Mark.

Speaker 3 (53:31):
Housing Authority homes are not Section eight Section eight are
usually private homes that apply for Section eight private owners.
This is a This is a.

Speaker 4 (53:42):
This is agency owned. Housing authorities are hold on.

Speaker 3 (53:48):
Housing authorities are organizations that own properties and get government subsidies.
They pass those subsidies on to qualified tenants. So here's
what I want to know. You said this started in
twenty twenty four.

Speaker 7 (54:04):
Yes, in December. Yes, and then finally moved me because
I went to the board, which is the one that
makes the decisions here at this housing is already okay.
I went to the board and told them how sick
I was getting, I was moving hair, I was losing weight,
I was everything okay, So they moved.

Speaker 15 (54:19):
Me to it.

Speaker 7 (54:20):
Where did they move you to another apartment complex?

Speaker 3 (54:24):
Now?

Speaker 4 (54:24):
What's going on?

Speaker 3 (54:26):
Now? What's going on?

Speaker 7 (54:27):
They didn't treat the other apartment until I moved out,
and then I told them I do not want to
move here until I know you're cross contaminating bringing all
my stuff from this old house too new. She said,
they sprayed some stuff and had somebody spray it. Well,
I get here and I start getting stick again. Well,
they had contractors come in and they determined there was
black mold here, there's termites. They have my wall off

(54:49):
still from April twenty first, they have all the dry
wall off in the front window beside the windowstill and
have not came and put anything over it. There's hot
wires and there's no plastic on it.

Speaker 10 (55:02):
At first I had to put in a work order.

Speaker 11 (55:04):
Nancy.

Speaker 4 (55:04):
It sounds horrible, but I still have that same question.
Do you have the ability to move somewhere else if
we could help you break this lease?

Speaker 7 (55:14):
No, because I didn't even have to break it. Now
they're saying because I did not pay my rent for
an inhabitable reason that they're going to start with the
viction procedures. I said, well, you know what, you broke
my lease first by not taking care of all of everything,
because I've given everything abuse.

Speaker 4 (55:29):
Nancy, Nancy, Nancy, let me let me just let me
give you some truth. Truth is what you need right now.

Speaker 3 (55:39):
If you did not pay rent, you're going to get evicted.
You're not allowed to withhold rent.

Speaker 4 (55:44):
Well, I have it.

Speaker 7 (55:45):
I have it, say thet to put aside until everything's
taken care of. It's not that I'm not paying, it's
I'm withholding until they take care of all the things
that are supposed to be taking care of for me
to be here.

Speaker 4 (55:55):
They're habitable or that's not Nancy, that's just simply not
the way you're supposed to do it according to Colorado law.
Tom will tell you how to do it properly. Yeah.

Speaker 3 (56:06):
Now, the first thing we need to do is let's
see if we can call them and simply get them
to make the repairs. We'll get you in another apartment.

Speaker 7 (56:15):
And director, Yeah, you can never get ahold executive director
because she doesn't like confrontations. She doesn't like to admit
her wrong. She threw all my stuff out of starge
and light about it, have it on video and said
she had nothing to do with it. When the maintenance
people said there, she's the one that told them to
do it. So, I mean, so right now, Colorado, they

(56:41):
didn't even do anything.

Speaker 4 (56:44):
They don't they don't control it.

Speaker 7 (56:46):
Well, they said that they will, They'll have the commissioner
come out and speak and sit down. If that never happened,
I want to get somebody out here to do a
real We have people get all sick. We have people
getting sick and very sick. It I mean conditions that
are already that we have because we're just disabled.

Speaker 5 (57:06):
And then this is Nancy.

Speaker 4 (57:07):
Who is with you? Who is with you?

Speaker 7 (57:10):
There?

Speaker 5 (57:10):
Ali Ali?

Speaker 3 (57:11):
This is Ali By.

Speaker 7 (57:13):
Yes, we have plenty of other tents as attendant.

Speaker 5 (57:15):
My whole wall is ripped up to I'm sick with asthma.

Speaker 6 (57:18):
I have a history of asthma.

Speaker 5 (57:20):
My cat died from it three weeks ago.

Speaker 4 (57:23):
And well, I certainly here's the deal.

Speaker 3 (57:27):
Certainly, if these people are living in this kind of condition,
I mean they have to address it.

Speaker 5 (57:35):
Yeah, they have not any do.

Speaker 11 (57:37):
You have none?

Speaker 5 (57:38):
No, they have not.

Speaker 7 (57:39):
And once you bring it to their attention. They just said, oh,
we'll take care of it, and they don't. This has
meant that they're put twenty third our walls.

Speaker 5 (57:46):
Or communications and all of our work orders on our records.

Speaker 7 (57:49):
They won't give us our file, they won't give us
the report from the contractors that came in of what
they found. They found asbestos in my old apartment, three
layers with a no lium in the bathroom.

Speaker 5 (57:58):
Black moles, retoxic molds, yes, three toxic.

Speaker 6 (58:00):
Molds, and besides that, the termites, a wing or.

Speaker 4 (58:06):
I think, I think we need someone to call on this.
I think dogs. Are you willing to call out there?

Speaker 3 (58:15):
Yeah, deputy deputy dog? Why not call uh sterling and
let's let's see what we can find out.

Speaker 7 (58:24):
That'd be awesome. I also there's forty nine vacancies in
these three complexes. I don't understand why. But in other buildings,
we live in cottages, that's what they're called share. So
there's a two other buildings. Okay, So the building that
the offices in has bedbugs, my water damage in their

(58:45):
rec room that they put a sign on interact your
own risk. At first they had to take that down.

Speaker 10 (58:50):
Of course, there's.

Speaker 7 (58:51):
People that have had water damage as well. They don't
do anything. They'll catch it up real quick and that's.

Speaker 4 (58:59):
It, all right. So a lot of people listen, Nancy, Nancy,
can you move.

Speaker 7 (59:05):
I don't have the fun right now. I've been so thick.
I have to travel to you see health from here,
I haven't. I don't even immunities now that I believe that,
I've gotten that, my body is fighting itself, sir, I'm
losing my hair.

Speaker 16 (59:20):
I have nowhere to go.

Speaker 5 (59:22):
And they know this.

Speaker 7 (59:23):
That's the whole place. And they think you hear in
places and don't take care of the issues.

Speaker 5 (59:29):
And I've never been sick in my life.

Speaker 14 (59:31):
I was at one seventy about four months ago. I'm
at one forty two.

Speaker 7 (59:36):
I'm losing my hair. I'm getting sick.

Speaker 5 (59:38):
Yeah, people don't care.

Speaker 4 (59:40):
Listen.

Speaker 5 (59:41):
I can't even open.

Speaker 3 (59:43):
Yes, Nancy, really, seriously, we do care. If this story
is even half true, it's terrible, and.

Speaker 7 (59:52):
It's two certain documentations. I would love to invite you
to look for yourself. I have pictures, I have videos,
I have everything that if anybody needs to see. Yes,
it's it's getting worse here and our walls are still
exposed to this day. So my wallet has, Nancy, no

(01:00:12):
concrete nothing.

Speaker 4 (01:00:13):
Yes, we we will.

Speaker 3 (01:00:16):
We will make some phone calls.

Speaker 7 (01:00:19):
My family owned Chetny Park.

Speaker 14 (01:00:21):
They were good killers in the community.

Speaker 7 (01:00:23):
Okay, I know I've worked in hospitals, I worked in the.

Speaker 14 (01:00:26):
E R O RS.

Speaker 7 (01:00:28):
I know, you know, I know how to get rid
of material that is not sanitary. They were sewing it
in my front law.

Speaker 4 (01:00:37):
That I did.

Speaker 7 (01:00:39):
I have picture and video.

Speaker 3 (01:00:41):
Yes I do, sir, Hey, deputy doc, we need to
look into this seriously. If these people in these apartments
are being mishandled, we and mistreated, we we have to
look into this.

Speaker 15 (01:00:52):
Doc.

Speaker 3 (01:00:53):
Hold on, Nancy, We're going to have someone call you
off the air, and I promise you we will start
looking into this doc this poornight. I'm not hearing. I'm
not hearing uh an exaggeration here. I'm really not They're
They're desperate. I really feel that. Okay, Brad wants to
talk about an illegal search of his car right after this,

(01:01:15):
I'm Tom Martino three O three seven to one three
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(01:01:37):
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you're content. Time for an insurance check up free, no obligation.
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at dozens of insurance companies find out now three oh
three seven seven to one help. You'll think you're his
only customer when you choose Frank durand the real estate

(01:01:59):
Man dot com. List your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

Speaker 4 (01:02:06):
All right, three oh three seven one three eight two
five five. We got two lines open. You got anything
going on? You've been ripped off taking advantage of We
definitely want to hear from you. Now, this one's interesting.
We're going to go to this call. And here's the deal.
Brad said he's got a possible issue with an illegal

(01:02:28):
search of a car. Hey Brad, is it your car?

Speaker 10 (01:02:32):
Uh? Yes, it was my car?

Speaker 4 (01:02:34):
So what happened? Tell us the story?

Speaker 10 (01:02:37):
All right, So let me fast forward past the search
because that's not the important part.

Speaker 4 (01:02:44):
Okay.

Speaker 10 (01:02:44):
The important part is when my vehicle was impounded. I
live in Colorado Springs. This happened in Manitou Springs, which
is just west of Colorado Springs, the impound lot. I
went directly there once I was released from jail, and

(01:03:05):
I proved I had to prove that was my vehicle
by showing the tow company all sorts of documentation from insurance.

Speaker 4 (01:03:15):
To just show the registration of the car that would
match your name on your driver's license. It's pretty straightforward.

Speaker 8 (01:03:22):
I think they need insurance before they release it, mark.

Speaker 10 (01:03:26):
They need all sorts of stuff. The problem therein lies.
I had just purchased the vehicle, so I hadn't gotten
it registered yet in my name. Okay, so all I
had was insurance. I have, you know, all the documentation
from the dealership that I bought it from.

Speaker 4 (01:03:42):
Got it so you had the bill of sale, you
had everything.

Speaker 10 (01:03:45):
Everything, everything, and it was enough for them to let
me into my vehicle to get some of my belongings out.
What happened was I was supposed to come back in
about two weeks with the money to pay get my
truck out. The owner of the company disappeared once that

(01:04:06):
two weeks came around, and second in charge told me,
you know what, get over it. Your vehicle's already gone.

Speaker 4 (01:04:15):
What does that happen? Within? Wait a second, within how
many days did this happen?

Speaker 10 (01:04:21):
I was in jail for ten days when I went
directly to the TOE company.

Speaker 4 (01:04:28):
That was so hold on a second, Brad, I just
want to make sure I got this timeframe somewhat straight.
You get arrested, the car gets impounded, right, yep, and
then you get out of jail ten days later, and
your car is gone at that point or no, No,
that's when they allowed you. That's when they allowed you

(01:04:48):
to get stuff out of the car.

Speaker 10 (01:04:51):
Correct, And then I came up with the money.

Speaker 4 (01:04:53):
And then when did you come up with the money?
How much longer?

Speaker 10 (01:04:59):
Well was it about two weeks later?

Speaker 11 (01:05:01):
It was?

Speaker 4 (01:05:02):
So we're still talking under a month's time. Now your
car is no longer there, which.

Speaker 10 (01:05:09):
That month's time is a very important piece of information
because legally TOE companies have thirty days. Once that thirty
day mark hits, they can legally take possession of your vehicle.

Speaker 4 (01:05:22):
Well, listen, I'm going to I'm not going to argue
or talk about that part of it right now. What
I want to know is, first of all, you're only
talking about twenty four days. So you walked back there
in twenty four days and they said too bad, so
sad your car's already gone.

Speaker 10 (01:05:41):
In twenty four days. I called and said, hey, I
have the money. Can I come get my vehicle? The
secretary said, yes, your vehicle's here. Yes, it's going to
be twenty two hundred dollars. I said, okay, my check.
I'll had to check on Friday, which was just a
couple of days later. Yeah, we had a time set

(01:06:01):
to come up and get my vehicle. She and I
was like, man, twenty two hundred, that's a lot of money.
She said, you know what, before I let you go,
hold on, let me put you on the phone with
my supervisor. He might be able to work with you
on the on the price.

Speaker 4 (01:06:14):
Okay, I got on the phone.

Speaker 10 (01:06:16):
His name is Dave, he's the second in charge. He
told me, you know what, your car's already gone. Get
over it.

Speaker 4 (01:06:25):
And where did he go? Where did the car go?

Speaker 10 (01:06:29):
Still there? I drove immediately up to the tow company
and my truck was sitting in their line.

Speaker 4 (01:06:36):
What kind of car is it? Brad or truck?

Speaker 10 (01:06:39):
It was a twenty fourteen f one fifty and you
just bought it.

Speaker 4 (01:06:44):
We know that, so you saw it there? Let me
do this. I got to take this break, but I'm
dying to know when you saw it there? Did you
walk in? Did you say hey? You said it was gone,
but it's right there? And then what did they say that?
And a lot more coming up?

Speaker 3 (01:07:02):
Go with a sure thing Denver's Best roofer Excel Roofing
dot com. You don't pay a cent until you're contents.
Time for an insurance check up free no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three, seven
to seven to one help. You'll think you're his only

(01:07:24):
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

Speaker 4 (01:07:32):
All right, three oh three seven one three eight two
five five three oh three Martino, you have any questions,
We've got a couple hours to go here. I'm going
to bring Brad back up though he got arrested. Brad,
I do want to know why you got arrested though.
What was that for because how I saw it at
first was the illegal car search? So what was that?
Did the charges get dropped? What happened?

Speaker 3 (01:07:54):
So?

Speaker 10 (01:07:55):
Yeah, I got pulled over for bid? What was it?

Speaker 5 (01:07:59):
Uh? I don't know why they pulled you over, but
you didn't have insurance groups.

Speaker 10 (01:08:04):
So they pulled me over. I believe it was my
license plate because the vehicle was brand new, so I
had a paper license plate still the temp tag. Sure,
so he said he couldn't. I believe he couldn't see
what the tag said, So that was his BS reason.

Speaker 4 (01:08:22):
I guess, all right, that's fine. So what happened then?

Speaker 10 (01:08:26):
So they arrested me for.

Speaker 6 (01:08:32):
All right?

Speaker 10 (01:08:33):
Let me back up.

Speaker 4 (01:08:34):
Well, it's not that hard of a question. I mean,
was it, DUI? What was it? Did you have a warrant?

Speaker 3 (01:08:40):
What was it?

Speaker 10 (01:08:42):
No insurance?

Speaker 4 (01:08:43):
They arrested you and put you in jail for thirty
days for no insurance.

Speaker 10 (01:08:48):
The no insurance was the reason that they continued on
with it when they did not find anything in my vehicle.
They found a wallet that belonged to a very good
friend of mine underneath the passenger seat that he had
left there. Yeah, and they arrested me legitimately for identity sest.

Speaker 4 (01:09:13):
But it was a friend of yours?

Speaker 10 (01:09:15):
Yes?

Speaker 4 (01:09:16):
Yes, did that friend report the wallet stolen?

Speaker 2 (01:09:20):
No?

Speaker 4 (01:09:21):
Well, then, Brad, none of this makes sense. Here's what
I'm gonna do, though. I've got a criminal defense attorney
coming on after this, and we're going to ask him
about the rules when vehicles are towed and they're impounded,
because he deals with DUIs constantly. We're going to figure
out exactly that. I don't quite understand why you would
do thirty days based upon your friend's wallet was underneath

(01:09:46):
or I'm sorry, ten days your friend's wallet was under
your seat. That makes no sense. Was there drugs in
the car? Was the car stolen? Was there anything else
that we should know?

Speaker 10 (01:09:57):
No, the car belonged to me. It was in cash
from an inheritance that I received I paid for.

Speaker 4 (01:10:03):
Yeah, you said, okay, but but I didn't mean did
you steal it? I'm saying, did they find something else
wrong with the vehicle? And then why would you spend
ten days in jail based upon no insurance in that wallet?

Speaker 10 (01:10:16):
I don't get that waited I was waiting to see
a judge.

Speaker 4 (01:10:22):
Interesting, All right, hold on, hold on, We're gonna let
me put you on hold. I promise we're gonna get
that attorney up and we're gonna figure out if there's
anything we can do. When it comes to your car
getting sold, it sounds like it got sold at auction,
although where we left off, you're staring at it in
the parking lot.

Speaker 3 (01:10:38):
Wow.

Speaker 4 (01:10:39):
Mark's also got initial Social Security I got two lines
open three zero three seven one three eight two five five.
Everybody hold tight.

Speaker 3 (01:11:06):
Go with a sure thing Denver's best roofer Excel Roofing
dot com.

Speaker 4 (01:11:10):
You don't pay a cent until you're content.

Speaker 3 (01:11:15):
Time for an insurance check up free no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
seven one help. You'll think you're his only customer when
you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two.

Speaker 4 (01:11:41):
Ripped you need so you don't have to.

Speaker 1 (01:11:49):
Run anxious as as we can. Shooter's gonna help.

Speaker 4 (01:11:54):
Come is the Troubleshooter Show. No Martinecome welcome my friends
to the only show of this cat I'm here here
to solve problems, answering questions, take complaints. Our goal is
to make your life a little bit better. I got
Deputy Dmitri, I got Deputy Doc. We got dragging on
the other side of the glass. Kelly's answer in your phones.

(01:12:16):
And we've got a guest in studio, Chris. He's the
owner of Discount bath We're gonna be talking a little
bit about the bathroom remodeling business. I love the fact, Chris,
you actually had the kahunes to put the word discount
in and you guys have been out to my house
and I can truly say your pricing is better than most.

(01:12:36):
It's pretty incredible unless you're talking about you know, a
guy in a hammer with a mini van and that's
the whole crew. You know, someone no insurance, You get
the idea. But as Farruk, yeah, big big style contractors go,
you guys truly are a discount price. And I do
want to talk about some on your website and a
little bit, but I'm going to go back to Brady

(01:12:59):
the oy Way two lines open, three zero three. Martino,
you've been ripped off taking advantage of We have recovered
over three hundred million dollars for people like you in cash,
merchandise exchanges, refunds. That's what we do. We do it
day in, day out. We help with other problems too.
Right now, Brad called in and this poor guy I

(01:13:20):
got arrested. I'm still not quite understanding why you got arrested,
but that's not really his question. He got pulled over.
The license plate was one of these temporaries. And I'm
kind of talking to Joe Lazara, our criminal defense expert,
and I'll bring Joe up. He gets pulled over because
he's got a tempt tag on the cops that he

(01:13:40):
couldn't read it, and he did not have insurance on
the vehicle or proof of insurance. I should say, Brad,
actually that's a question. Did you actually have insurance or
not proof of insurance?

Speaker 3 (01:13:54):
Yes?

Speaker 4 (01:13:54):
I had insurance, you just didn't have proof.

Speaker 10 (01:13:59):
I did have, but they they wouldn't even look at
my phone for the proof of insurance.

Speaker 4 (01:14:06):
All right. And then but basically then what happened is
they found a wallet after they searched the car. They
used the tag. I guess what did they use? What
reason did they use for the search?

Speaker 10 (01:14:19):
They couldn't read my license plate tag.

Speaker 4 (01:14:22):
Okay, hold on, I just want to Yeah, the reason
I lost you for a second. Say it again.

Speaker 10 (01:14:32):
Bred they said they saw a meth pipe in my car.

Speaker 4 (01:14:36):
Oh okay, well you left that out. That's why they
were searching your car. I mean, well, that's a pretty
straightforward one. Was there a meth pipe in there or not.

Speaker 10 (01:14:45):
No, it was the end of a curtain rod.

Speaker 4 (01:14:48):
It was the end of a curtain rod. But that's
why they searched it. Hey, Joe, first of all, just
diving into this. Joe Lazara, he's on referral list dot com.
He is our expert for personal injury. He has helped
out so many listeners over the years, from DUIs to
murder cases. It's unbelievable. But Joe, let me ask you
right now. If they see a curtain rod and they

(01:15:11):
think it's a meth pipe and they search the car
based upon that evidence, when they find out it's a
curtain rod, what happens anything?

Speaker 11 (01:15:20):
Yeah, I mean, there's generally searches are illegal unless you
have a warrant, but there are exceptions like search incidents
or rest consent. If there's what's called a protective sweep,
or do you have an inventory search, or they see
something in plaint of view. So if they see something

(01:15:41):
and suspect it's a meth pipe, once they inspect that
and determine it, the question then toy come to that
search continued. That's right, that's a big legal question. That's
an argument whether or not they can continue to go
beyond that. Well, apparently they can articulate those.

Speaker 4 (01:16:00):
Apparently in this case, Joe, they went beyond it and
under his seat was a wallet and that wallet didn't
belong to him, but according to the caller, Brad, it
did belong to a really good friend of his. It
must have dropped it in your vehicle. Brad, Yes, yes,

(01:16:21):
but you just bought the vehicle when was your friend
in it?

Speaker 10 (01:16:26):
Just a few days prior.

Speaker 4 (01:16:27):
Okay, so they found the wallet, and here's where I
get a little lost on this, and I'm going to
get to his actual question, but I'm just curious. So
they arrested him, what exactly was to charge? They arrested
you on, Bradh.

Speaker 10 (01:16:44):
Criminal impersonation, criminal criminal impersonation identity theft. I'm sorry thet
did you tell them that you were somebody else?

Speaker 4 (01:16:55):
I mean, what if I was, if Joe was to
talk to the cop. What would they say. They're going
to say, because we found his friend's wallet under his seat,
we threw him in jail for ten days. They're simply
not going to tell us that. So what would they
tell us? Right or wrong?

Speaker 10 (01:17:12):
So they thought they saw the MES pipe when it
turns up it wasn't a MES pipe. They continued their
search of my vehicle, hoping, planning on finding something, some
sort of drug paraphernalia something. When they didn't and found
the wallet, That's what they ended up going with, Brad.

Speaker 4 (01:17:31):
Why just you're acting like they had it out for
you If they can't read the license plate and they
pull you over to want to make sure that that
license plate belongs on the vehicle, it's not a stolen vehicle.
Why do you think they had it out for you?
Did they run you? And you've been in a lot
of trouble before, But why would a cop simply pull
somebody over because they can't read the license plate and

(01:17:54):
then look for a reason to throw them in jail.
I don't understand.

Speaker 10 (01:17:58):
I didn't either, Joe.

Speaker 4 (01:18:00):
What do you Joe, just talk about that real quick.
I mean, maybe I'm being too skeptical, but what helped
me out here?

Speaker 11 (01:18:08):
Yeah, I think he may have some legal issues. It's
hard without knowing all the facts. But usually when you're
dealing with identity that that's knowingly you or possessing someone
else's personal or financial information without permission to gain something
of value. And so there's got to be something going
on that we're not being told.

Speaker 4 (01:18:28):
So another words, I arrested.

Speaker 11 (01:18:31):
You're generally in front of a judge within forty eight hours.

Speaker 4 (01:18:34):
Yeah, what happened there, Brad?

Speaker 10 (01:18:37):
I wasn't in front of a judge in forty eight hours.
It took ten days for me to see a judge.
And immediately when I went in front of the judge,
they dismissed all charges.

Speaker 4 (01:18:47):
What do you do it, Joe? Joe, this isn't even
why he called wait till I tell you that. But
what do you do with this point?

Speaker 11 (01:18:58):
Well, I mean, if that's the case, I mean, obviously
he can seal that he wants to make sure that
that's sealed, but he should talk to an attorney there. Hypothetically,
I mean, I can't speak for this right now, though.
No On Morman hypothetically may have a claim because if
what he's saying is legit.

Speaker 4 (01:19:16):
It's false in prison made. Yes, I mean, that's the
craziest thing ever, Brad. I just I'm so skeptical of
your story. But here's what happened, Joe. Let's move on
with this. So when he's arrested and he's in jail
for ten days, the vehicle gets impounded, the vehicle. He
gets out in ten days, and he can't afford to

(01:19:39):
get the vehicle out of impound, so he's got to wait,
make some money. He saves up the money, gets the money,
goes or calls calls to the yard within twenty four days,
according to him, twenty four days of the car getting towed. Okay, yes,
they say it's they go ahead, had Brad tail Joe.

(01:20:00):
They said they sold it.

Speaker 10 (01:20:03):
So I was in contact with them. I went to
the shop. I talked to the owner in detail. I
showed them all of my information. I was in contact
with him over the phone, letting him know I was working,
I'm making the money. I'll be there surely. Listen. I
was living out of my vehicle at the time, all
of my personal Brad.

Speaker 4 (01:20:24):
Stick to the story, though, Stick to the timeframe. Ten
days you get out, When did they let you get
stuff out of your vehicle.

Speaker 10 (01:20:32):
Gay Day eleven, Day.

Speaker 4 (01:20:33):
Eleven, Joe. They let him get stuff out, so apparently
he could prove some way that it was his because
they let him in the vehicle. Then he calls up
it to twenty fourth day. Right, Yes, and what did
they tell you?

Speaker 10 (01:20:47):
I had plans on coming back to get my vehicle.
They all knew that. The owner of the company knew it.
The owner of the company disappears. He goes on vacation
to wherever. Nobody's telling me where the owner went. Gay
twenty four. I call and say, listen, I have the money.
I'll be there on Friday when I get my paycheck.

(01:21:07):
The secretary said, yeah, your car's here. It's going to
be twenty two hundred bucks. We'll see you on Friday.
Before she hung up, she put me on the phone
with the second in charge. That man Dave, his name's Dave.
Told me your truck's already gone. Get over it, it's gone.
You lost your vehicles.

Speaker 4 (01:21:25):
Then hold on, Ben, this is on the twenty fourth day.
Is that correct?

Speaker 10 (01:21:30):
That's correct?

Speaker 4 (01:21:31):
Then you drive down there. Hold on, Brad. Then you
drive down there and your truck is sitting there right
it's still there.

Speaker 10 (01:21:39):
Correct. Then what happens then the same guy, Dave, who
I talked to on the phone, as I'm looking at
my vehicle, saying, you lied to me. My truck's right there,
he said, What I meant is that your truck has
already gone, as in, you don't own it anymore. It's
now our vehicle.

Speaker 6 (01:21:57):
And that was on what towing company.

Speaker 4 (01:22:01):
Just it doesn't matter what the towing company is it, Dimitri,
it doesn't matter. It doesn't matter. I'll tell you why,
because none of those laws apply. None of the laws
you're thinking I apply on a police pull like this.
This is all it's I know, no, I know. I'd
still like to verify the story with the towing company
and get their time. I got you, I got you,

(01:22:21):
But Brad, finish up. So they're telling you you're staring
at it. They're saying they already sold it.

Speaker 10 (01:22:27):
They already sold it. He said, all of my property
has gone out of the vehicle. I have voice recordings
of them saying that they gave my stuff to all
the employees at the lot, which, oh, that's besides the
point as well. But that's a lot more money missing
right there. And that's it like they basically told me

(01:22:48):
get off their line.

Speaker 4 (01:22:49):
And when was this? Now? I need to know this,
and I want Joe to talk. How long ago was this?
When was that twenty fourth day? Like last week? Or
a year ago? What are we talking about?

Speaker 10 (01:22:59):
No, we're talking like a year and a half ago
at this point.

Speaker 4 (01:23:02):
Oh my god, God, Well, how would we ever verify?
Why didn't you lead with? Why are you calling a
year and a half later, Brad, For the life of me.

Speaker 10 (01:23:12):
Listen, I went to the judge and I have a
court order with a court case stating I'll read it
to you right now, release the vehicle to Brad Koza
my name immediately granted from the judge and taller Towney,

(01:23:32):
I have a court case granted releases. When was that
when I went to this is November third, twenty twenty three.

Speaker 4 (01:23:43):
Keep going.

Speaker 10 (01:23:44):
The reason it's the reason it's taken so long, Tom,
is because I've exhausted so many other Brad.

Speaker 4 (01:23:51):
When you when you brought that, when you brought that
order to the impound yard, what did they do.

Speaker 10 (01:24:00):
At me? And should get off of my yard? Or
I'm calling all right?

Speaker 4 (01:24:03):
That's it now hold on now, I just want to
hold on Joe. It's a lot to absorb. Let's take
him at face value. What would you do?

Speaker 11 (01:24:13):
I mean, clearly, if what he's saying is true about
the impound lot, I think they broke the law and
there's some legitimate issues. The drawback is it's a year
and a half later. I don't know, stop on my head.
As statue of limitations, I don't.

Speaker 5 (01:24:31):
I would have to.

Speaker 4 (01:24:33):
Yeah, I would assume it's probably three years as well.
But I mean, who would he hire to go after this?
There's so many problems here. I mean you're talking about,
first of all, should they thrown him in jail for
ten days and then and they drop all the charges
and the guy ends up losing his twenty fifteen f
one fifty. I mean, the whole thing's insane. It's so

(01:24:55):
hard to believe it went down this way, but you
know what these stories happen.

Speaker 11 (01:25:00):
Yeah, it does sound insane. I mean, tell them to
give us a call. I'd be weren't happy to chat
with them. And if I were from out to somebody
who might be able to handle that, I would want
to verify the facts.

Speaker 4 (01:25:12):
And that's the main thing, is a verification. Hold on Joe,
I got to take this break. I wanted to ask
you a few generic questions. Brad, you stay on the line.
Do you have a minute to hang Joe? Yeah? All right?
Hold tight three oh three seven one three a two
five five, got two lines open?

Speaker 3 (01:25:35):
Go with a sure thing Denver's best roofer Excel Roofing
dot com. You don't pay a cent until you're content.
Time for an insurance check up free, no obligation in comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
to seven to one help. You'll think you're his only

(01:25:56):
customer when you choose Frank durand the real estate Man
dot com to listen your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

Speaker 4 (01:26:06):
All right three three seven one three eight two five five. Hey,
Joe Lazara, he is one of the best criminal defense
attorneys I have ever met. Thank god I never had
to use them, so I don't want to hear the
jokes out there. But I wouldn't hesitate to call Joe
if I ended up in a buy and there's no
doubt about it, Joe, I wanted to ask you this.

(01:26:26):
We heard Brad's story, and I'm not talking about necessarily
the impound yard, although I think they screwed him and
he's gonna call you. In fact, Kelly, make sure we
give Brad Joe's office number and Joe will talk to
him and kind of look into this and figure out
what direction for Brad. But you know, when you hear

(01:26:48):
a story like that, you get pulled over because you
have a tempt tag on. Well, that's not supposed to happen.
We all know that. What drives me crazy is I
buy cars all the time. Right now, one of our
cars has a TEMP tag on it, and I've never
been pulled over because of a TEMP tag, So I
don't know how often it happens. I'm sure it does happen.

(01:27:08):
But then the guy claims Brad claims, and I believe him.
I'm not saying I don't believe them. But the guy
goes we see a meth pipe, and they go to
search for the meth pipe because that would be probable
cause of course, and it turns out to be a
shower rod. It's like, what the hell? And then they
continue to search the vehicle, figuring they're going to find something,

(01:27:32):
and they find a wallet, and apparently it's his friend's
wallet that dropped it in the vehicle. He ends up
getting arrested for false identity, but the friend apparently just
said no, he didn't use my name or anything. He's
a friend. I dropped the wallet in the vehicle. Then
within twenty four days of this happening, he spends ten
days in jail. Every charge is dismissed, according to him,

(01:27:55):
and when he gets out, he can't get his vehicle
back because they sold it. I mean, how often does
something like that actually happen. I'm not talking about this case,
but something so egregious. I mean, think about that, Joe.
I mean, do you hear of real cases like that?

Speaker 11 (01:28:14):
You know, we'll come across a temporary getting pulled over
on a temporary permit or you know, license ate they
can't read it. Those issues, those pop up a little
bit more frequently the other information, you know, the impound,
the jail, the charges getting dismissed, all of that. I
haven't seen anything like his case. And over thirty you know,

(01:28:37):
I've been doing this over.

Speaker 17 (01:28:38):
Thirdy coming here to the party here. Just remember when
he was stopped for that temp tag was twenty three.

Speaker 4 (01:28:43):
Yeah, it was a long time.

Speaker 17 (01:28:44):
I was really caring about temp tags at that point
in time, in twenty twenty three.

Speaker 4 (01:28:49):
Oh yeah, because of COVID. Yeah, you couldn't even get
a tag. That's that's a hell of a good that's
a good one. Dragon. I forgot about that DMV, like
if they were even open. The appointments were a million
years And well, remember this is Colorado Springs. I know
in Denver, and I'm talking about just Denver, they would

(01:29:10):
not pull you over for an out of date TEMP tag.
I get it, but I don't know how Colorado Springs was.
But good point. But Joe, my real I guess I
don't know if I it's just a hard story to buy.
I hate to believe that the cops are that bad,
but we've all heard stories where the wrong person's been
in jail or in prison, and things like that have

(01:29:32):
been proven time and time again. So I just really
wanted your thoughts on how often. I realize it's probably
pretty slim pickings, but my god, it's got to happen
to somebody at some time, right, I.

Speaker 11 (01:29:45):
Think mistakes happen, obviously. Police officers make mistakes. Sometimes they
rush to judgment. I agree with that wholeheartedly. But I
think for the most part, there are a lot of
really good police officers that are trying to do their job.
I don't see the mistakes as often as you know,
the news may make it sound out, you know, sound.

Speaker 4 (01:30:08):
To be Yeah, well, if they reported on every valid arrest,
my god, it would be every second of every day.
Of course, they got to pick out the the unjust ones.
I mean that makes sense, that's a news story, right.

Speaker 11 (01:30:21):
Yeah, In most part, I think the police do a
really really good job.

Speaker 4 (01:30:26):
Hey, you know, on that same side, note, if someone
gets pulled over, like over a Memorial Day, you probably
had some people with DUIs and stuff. I've asked you
this a lot. If you're coming back from somewhere and
basically they ask you, hey, have you had anything to drink?
What's the best answer to give If you get pulled
over for whatever and they say, hey, have you had

(01:30:46):
anything to drink?

Speaker 11 (01:30:49):
You know, I think once you admit to drinking, you
open that door to the dui investigation. So if you're
impaired or you're over the legal limit, my answer would
probably be no, not saying anything.

Speaker 3 (01:31:00):
Yeah, just say none.

Speaker 4 (01:31:01):
Just say no.

Speaker 11 (01:31:02):
Yeah, yeah, And you know, I think one of the
biggest changes we're seeing with regards to DUIs is before
you used to be able to refuse. Now a lot
of these jurisdictions, with the recent Supreme Court case, once
you're refused, they just turn around, get a warrant, and
they're drawing your blood anyway, so.

Speaker 4 (01:31:19):
It doesn't matter. So even if you refuse, they basically
bring you to the hospital or wherever and get them
to take your blood.

Speaker 11 (01:31:26):
Yeah, say that more and more often.

Speaker 4 (01:31:29):
That's pretty wild. Actually, I don't even know how I
think about that. I mean, but if you do deny
the breathalyzer, let me ask you this. If you deny
the breath or blood test from the officer, and I
don't mean the roadside I mean the one back at
the station, the legit one. If you will, don't you
lose your license for a year through DMV, which has

(01:31:53):
nothing to do with the DUI. Is that part correct, right?

Speaker 11 (01:31:57):
So, if you refuse a chemical test blood of breath,
you're looking at a refusals refusal is at least a
one year revocation. You should be eligible to reinstate after
two months no driving, but you're carrying that interlock for
two years, and then what we're seeing is the police
officers are marking you down as a refusal, hitting the warrant,
drawing your blood anyway, and using that in the criminal case.

Speaker 4 (01:32:19):
Well that's what I was going to ask you. So
if they get the warrant, get your blood, and bam,
now they know you're DUI based upon the toxicology coming back,
can they still say, can you still lose your license
for that year through the DMV hearing? Because even though
you real you said you refused, even though they ended

(01:32:41):
up doing it anyhow.

Speaker 11 (01:32:43):
Yeah, so you're that's crazy harshment.

Speaker 4 (01:32:46):
So to refuse, right, So, to refuse in most municipalities,
or most counties, or the state of Colorado for that matter,
speaking in general terms, is stupid. I mean, like really stupid,
because you're going to be in worse trouble even if
you are DUI.

Speaker 3 (01:33:02):
Hey, Joe, I have a quick question.

Speaker 8 (01:33:04):
Yeah, do people use that as a stalling technique to
hope that by the time that they get the warrant,
they're alcohols and metabolize good question below the limit.

Speaker 4 (01:33:15):
They do?

Speaker 11 (01:33:16):
They do, And that's one advantage of that. If you're
highly intoxicated. Your BAC is going to go down because
it could take anywhere from you know, thirty minutes to
get that warrant to several hours.

Speaker 4 (01:33:28):
Well, how long let's say, how long on average do
you think if someone does refuse from the get go,
how long if they had to go through the warrant
and everything would be an average time, would it be
like two hours?

Speaker 11 (01:33:40):
Joe, it's at least probably an hour hour and a half.

Speaker 4 (01:33:44):
Okay, So with that point, how for the typical person
whatever that means, how much does that drop down in
an hour and a half? In other words, if their point,
what's the legal limit? Point eight point zero eight zero
zero eight? So how much let's say it there at
a what would that be like a one point two

(01:34:07):
or whatever? In an hour and a half would that
drop down below the legal limit? Most likely?

Speaker 15 (01:34:13):
No, I mean what you're really looking at.

Speaker 11 (01:34:15):
I mean you're losing about point zero one five percent
of alcohol for every hour, maybe a little bit more
point zero two.

Speaker 4 (01:34:25):
Oh, you'd have to be you'd have to be borderline
for that to even take effect. That would be a
horrible way of thinking. Then I'm going to go ahead
and refuse a breathalyzer based upon this thing dropping by
a half a point, which means you're probably lit as hell, right.

Speaker 11 (01:34:41):
Yeah, I mean does it sometimes help Absolutely, For the
most part, doesn't make much of the difference.

Speaker 4 (01:34:47):
And it never hurts. Well, yeah does here because you're refusing,
and then you lose your license period of end of story,
for a year, and you're still facing the DUI criminal charges.
That's that's why it hurts.

Speaker 11 (01:35:00):
Okay, So I thought somebody who refused lost his license
on the refusal has to care that interlock longer. Ultimately
they got the warrant, drew his blood. It was below
the point zero way, So had he taken the test,
he would never have had that DMB issue or loss
of license.

Speaker 4 (01:35:18):
So he literally was he wasn't even DUI and still
lost his license for a year and he couldn't even
use an interlock.

Speaker 15 (01:35:25):
Right.

Speaker 4 (01:35:25):
That's like a hard that's a hard lose.

Speaker 10 (01:35:29):
Yeah.

Speaker 11 (01:35:29):
So, had he just taken the test, he would never
have had the interlock. Because it refused, he's required to
hear that interlock.

Speaker 4 (01:35:36):
That's crazy. Hey, Joe Lazara, you guys, I know, and
when I do your spots, I always say this, man,
you're incredible. You have helped out so many listeners. People.
I'm going to give the number out, put it in
your phone, but it doesn't matter. And I'm not kidding
around domestic violence, child abuse, DUI's murder, anything. If you're
accused of a crime, you need this guy and Joe.

(01:35:58):
People think I'm crazy. I've always gotten email saying, hey,
you say Joe knows all the das and judges. Tell
me that's not true. Man, I know you know them.
But my point is if the judge doesn't respect you,
if the DA doesn't respect you in that courtroom, your
chance is as in an attorney cutting a deal. It's
just a lot harder, is I mean? Relationships count? Correct?

Speaker 16 (01:36:23):
They do.

Speaker 11 (01:36:23):
Relationships count in everyday life, and it's no different in
the judicial world.

Speaker 4 (01:36:28):
No different at all, which is crazy man. People go, well,
it's not fair the laws of law. No, it's just
like anything else. If Joe knows the das and Joe
knows everybody in that department, for example, Douglas County or
wherever you are, Denver County, think about that. You want
someone that has a relationship or repport with the people

(01:36:48):
charging you if you're guilty. So we can get the
best deal. It's simple as that. Joe is there. I
appreciate you coming on, and Brad Kelly's going to give
you Joe's number. Call him up and I'm dying to
hear back from you. If you want to uh, go
after those guys, and I mean those guys meaning everybody
involved in that crazy case you had Joe Lazara three

(01:37:11):
oh three four nine sixty two hundred. And also don't
forget on things like DUIs. This guy does flat rate
pricing three oh three four two nine sixty two hundred,
Mark and Lark. If you can believe that hold tight,
you're next.

Speaker 3 (01:37:34):
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dot com. You don't pay a cent until you're content.
Time for an insurance check up free, no obligation. In comparison,
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(01:37:56):
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
all three nine two zero sixteen twenty two.

Speaker 4 (01:38:08):
All right, three oh three, seven one three eight two
five five three oh three, Martino, You know, I was
just telling Kelly when I was fourteen. Actually I think
I was younger than that. I've been a talk radio
junkie forever. Dragon. Are you a talk rady radio junkie
or like, when you're in the car, do you listen
to music or do you listen to like your favorite

(01:38:28):
podcast or do you listen to am?

Speaker 17 (01:38:30):
When I worked down on the FMS, I would float
around all those different stations and figure out what the
competition's doing.

Speaker 4 (01:38:35):
But now that I'm up here on the AM side, yeah.

Speaker 17 (01:38:37):
I do tend to listen more as to whatever else
is going on, see if I can figure out what
to do, what to do better.

Speaker 4 (01:38:43):
I growing up, I you know, my friends would be
listening to music. I just fell asleep listening to talk radio,
and back then it was talking at it was ah
well yeah, doctor Laura, of course, but then you had
Bruce williams uh Sally, Jesse Rafael, all these people. But
I remember one time when I was pretty young, I
was in middle school, and I called up doctor Laura

(01:39:04):
and I told her that I got my girlfriend pregnant
and didn't know how to tell my parents complete fabrication.
But I always wanted to be on the air after
listening to a talk show. But the part of the
story that's absolutely insane is my uncle who lived in
New York. We lived in Oklahoma at the time. My
uncle that lived in New York heard the call because

(01:39:27):
he loved listening to Doctor Laura, recognized my voice and
called my parents, tell me that's not the damnest. Fantastic, Yeah, fantastic.
It's like, you know, I wasn't in any trouble. I mean,
what are they going to say. I mean, it was like, no,
I just had to convince him no one was pregnant,
which wasn't hard to do because I didn't even have

(01:39:47):
a girlfriend. So I mean, that wasn't that hard. But
I don't know. Okay, so let's go to Mark, Mark,
what is going on with you? What is your question
about social Security or your issue?

Speaker 15 (01:40:02):
So I have my my mother in law has lived
with us for about five to six years total, but
about a year, about two years ago, she went to
live with her other daughter just on the other side
of town here locally got it and when she came back,
all of a sudden, well, where's your How come your

(01:40:24):
Social Security checks or half of what they used to be?
I want to I'm not positive on the dollar amounts.
I think it was like eleven hundred dollars that she
would get a month, eight hundred and eleven.

Speaker 7 (01:40:35):
Something like that.

Speaker 15 (01:40:36):
And now she comes back two years ago from the
sister in law and she's only getting checks for five
hundred dollars.

Speaker 4 (01:40:45):
Is the sister in law a caregiver and she's receiving
the money?

Speaker 3 (01:40:51):
No?

Speaker 4 (01:40:52):
Where did it go? You must have done some research?

Speaker 15 (01:40:55):
She Well, I am not the one, necessili it's my wife.
We got We've got into a discussion last night. Well
where is a Why is this happening? I mean, I
don't need the money from her. It's not like we're
getting the money and doing anything with it.

Speaker 4 (01:41:12):
She lives as a basement, so you're wondering what happened
to it?

Speaker 15 (01:41:17):
Yeah, it's her spending money. So she has some money
to go whatever.

Speaker 4 (01:41:21):
You call on.

Speaker 15 (01:41:23):
But now she's only getting five hundred Ye sorry, now
she's only getting five hundred dollars a month or like?
What's going on? So they say they call up, spend
three hours, get through to Social Security? Oh yeah, that's wrong.
You should be getting this and we can backdate that
and you'll get all this money.

Speaker 4 (01:41:39):
Good.

Speaker 15 (01:41:39):
Okay, well that's been a year now. They've been doing that,
and she says every time they go, that's what they say,
but then it never happens. They call back, spend three
hours waiting talk to somebody. She said, no, we have
the notes, we have the names of persons we talked to.
What dates all of that? She says, And it's like, so,

(01:42:00):
is there an advocate somebody we can go that we
can call? It doesn't take three hours to talk to it.

Speaker 4 (01:42:05):
I would make I would make an appointment at a
local office somewhere in Denver. There is one, for sure,
depending on what area you're in. You can search on
the Social Security website, but I would go down in person.
They're going to have the ability to pull up all
the notes and everything going on with this. I do
have a question, though, when did her spouse pass away?

(01:42:28):
If she even had a spouse, Oh, god, decades okay,
decades ago, So it's not going to be like she
converted to spousal benefits. What I'm trying to figure out
is what kind of mistake could have been made? And
what are they telling you? Guys? Are they giving you
any information? I acknowledge, they acknowledge that it's wrong, and

(01:42:48):
I get they can't fix it, But are they telling
you what happened? Why it did cut in half? Did
she apparently or did they think at one point she
owed money or she was getting too much money or what?

Speaker 15 (01:43:02):
No, No, it wasn't anything like that. I don't know
what the sister in law did. H that's a that's
a family thing, and I'm gonna stay out of that argument.

Speaker 4 (01:43:12):
But but Mark, the sister in law. You're sure the
sister in law isn't getting any money out of this
check as a caregiver. You're you're sure of that? Yes, Okay,
it's so odd. I can't think for a million years
why it would happen. But my god, the government is

(01:43:33):
so huge. Why do you even think the sister in
law then would have anything to.

Speaker 15 (01:43:36):
Do with it? She said, so, she she had somebody
who said, you worked for the Social Security and she's
an advocate or something, and they were trying to do it.
It got screwed up and as they dropped her feet,
it's like great, marvelous.

Speaker 4 (01:43:52):
Yeah, you got to listen just get down No, you,
you and her need to go down not not just her,
just you. You and her need to make an appointment.
You got to carve the time out of your day
and get down there with her to the office and
understand what's going on, because something is a miss. I

(01:44:13):
still would like to know where that money's going. Maybe
you can figure it out. To me, I keep going
back to caregiver, meaning it might not be your sister
in law, but maybe whatever she did diverted some of
her check somewhere else. I mean, something happened, and you've
got to get down there and get it figured out.
And when you do it in person, it tends to

(01:44:33):
work a lot quicker.

Speaker 15 (01:44:36):
Yeah, yeah, that's what I had said. That was the
end of the air quote discussion.

Speaker 4 (01:44:42):
We had last night.

Speaker 18 (01:44:44):
Well, then make the bloody appointment and let's go down there.
She said it's going to take a one to two months,
and said, well it'll it'll take forever if you never
set up from one month from now. Anyway, I digress
from that.

Speaker 4 (01:44:57):
That's what you got to do. And when you're down there,
you can ask about a true advocate if you need one.
I have a feeling you don't need one, just based
on what you told me. They just got to correct
something in the system. But get down there with her
and do it in person. It's really not that hard
to find an appointment if you're willing to drive a
little bit. Denver's probably extremely busy, yeah, compared to Colorado

(01:45:20):
Springs or somewhere else. So just get that figured out. Now. Listen,
we've got a lot more going. We got another hour up, Lark,
I promise you're up next. Apparently he's got some roof damage,
so we know a ton about that, and I'm gonna
have some lines open. I'd love to hear from you.
Three zero three seven one three eight two five five.
By the way, one clear choice doors dot Com. They

(01:45:43):
have got places up and down the front range. It's
a great company. Anything to do with garage doors or openers,
they can fix it, sell you new ones, install openers.
You get the idea. One clear Choice Doors dot Com.

Speaker 3 (01:46:03):
Go with a sure thing Denver's best roofer Excel Roofing
dot Com.

Speaker 4 (01:46:06):
You don't pay a cent until you're content.

Speaker 3 (01:46:12):
Time for an insurance check up free no obligation comparison
call Compass insurance paying too much your coverage at dozens
of insurance companies.

Speaker 4 (01:46:20):
Find out now three oh three seven seven to one help.

Speaker 3 (01:46:23):
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two.

Speaker 5 (01:46:33):
Yeah, rid.

Speaker 4 (01:46:40):
You need so you don't have.

Speaker 1 (01:46:45):
Come run insous as fast as we can, show Shooter's
gonna help come.

Speaker 4 (01:46:51):
Man six is the Troubleshooter Show. No Tom Martinez, Welcome. Welcome,
my friends to the only show of it's kind. We're
here to problems, answer questions, take complaints. If you have
a problem in your life. We have attorneys standing by.
We have contractors, good ones standing by, like Chris Consoles
sitting next to me. He's the owner of discount Bath

(01:47:13):
dot com and I'm gonna quiz him on some stuff
going on. On top of that, maybe you got a
bad landlord. We've had questions like that quite a bit
this times, or a bad tenant. The bottom line is,
if you got a problem, we're here to help. We've
recouped over three hundred million. In fact, I got to
start saying four hundred million. It's ridiculous over a fifty

(01:47:33):
year period, how much the show is recouped, but hundreds
of millions of dollars in cash merchandise exchanges refunds directly
due to this show. I got Deputy Doc Deputy Dmitri.
These guys are chomping on the bit for a case.
Kelly's answering your calls, dragging on the other side, running
the board, running the show. And Lark has a question,

(01:47:56):
what an interesting name, Lark? Is that your god give
a name?

Speaker 5 (01:48:03):
Actually, my name is a Larkias.

Speaker 4 (01:48:06):
LARKI uh, wow, where did that come from? I'm just
I have never heard that name Larkia?

Speaker 16 (01:48:14):
And well it was a very close friend of my
mom's that she liked really well. And wow, she liked
your name, so she gave it to me.

Speaker 4 (01:48:22):
Well that's interesting. You know, I'm Mark with a C.
So I always end up telling people that I would
assume you end up spelling your name a lot like
I do.

Speaker 18 (01:48:33):
Oh, yes, yes, yes, you know what, Michael, you just.

Speaker 4 (01:48:36):
Made me think of something. I'll go right to your question, Lark.
But my grandmother when my wife was pregnant, my grandmother
was still alive, which was great. She sat us down
and said the one thing I hope you don't do,
and I'll be very upset if you do do is
give that granddaughter my name. And she was so serious.
Her name was Hortense. Now, how many Hortenses have you met?

(01:49:02):
It reminds me of like Gertrude, and she was dead serious.
So our daughter is not wretense lark. What's your question?

Speaker 6 (01:49:10):
Well, the storm that.

Speaker 16 (01:49:12):
Team threw down just a little south and west of
Talcaraka on Sunday, Yeah, I'm pretty good at hail was crazy.
And then starting that was like get six something in
the evening, and then starting the next day, the doors
were just getting you know, being done by everybody. And
I went out with a guy. He actually noticed we

(01:49:33):
have a barn just a little ways from our house
and the skylights were both broken and we noticed that
and so we ended up walking around looking at everything.
He went and got some turbs because it was going
to rain Monday.

Speaker 4 (01:49:47):
Now this is a roof for I assume.

Speaker 16 (01:49:50):
Well, so then the company is Anderson's Construction and they're
located in Denver.

Speaker 15 (01:49:57):
That was the first thing I said was are you local?

Speaker 16 (01:50:00):
Because I was, you know, not wanting to deal with
someone who wasn't and so consequently he went and got
turbs and went up on the burn roofs and nailed
those down before the rain. Now we didn't sign anything good,
but you know, I guess you know after the fact.
And I've talked to him on the phone again. He's

(01:50:20):
the project manager, he says, and he seems like a
good guy. He also lives just a little bit east
of Castle Rock and has offered like, if the Turks
came lose, I'll come over. He seems like a great guy,
but I just don't know. When I went to the
website at Salty and see it looks very nice. Yeah,

(01:50:42):
but I'm like, oh my gosh, I wonder if you
guys have ever had complaints about that.

Speaker 4 (01:50:47):
Well, no, not that I can recall, meaning I'm not sure,
but I don't think so. I wouldn't use him, though,
And I'll tell you why. I don't like people that
come to my house and try to sell me a
roof after a hailstorm. I simply don't trust them. I
really don't. Now, I'll give you one example where I
might if my neighbor hired them and they were literally

(01:51:08):
doing the roof and basically stopped by and said, hey,
you know, we're doing your next door neighbor's roof. And
then I would of course talk to my neighbor figure
out how we got them. Maybe, but pretty much I'm
sold on one company in Colorado, or at least in
Denver Metro and that's Excel Roofing, And they also do
a lot of stuff in the springs. But I just

(01:51:32):
you don't pay a cent to your content. They're honest
as a day. As long their crews are very clean,
efficient and fast, you're not going to find a lot
of nails there. And then probably the most important part
is this, well, actually that don't pay a cent to
your contents pretty important. But if there's a problem later on,
these guys operate twenty four to seven. A lot of

(01:51:53):
these companies, you know, they'll come knocking on your door
after the hailstorm, but if you've got a problem a
year from now, you can't even find them, or they
don't have crews that are operating because they're chasing a
storm in Oklahoma or wherever they happen to be. But
if you if you didn't sign anything with them, and
one of the tactics these companies use is exactly what

(01:52:15):
you described and you probably didn't even realize it. They
come out and point out stuff and act like they're
your best friend and throw a tarp up and help
you and all that kind of stuff. And that's part
of the tactics they use. I'm telling you you, i'd
call Excel if you're in the Castle Rock area. I
wouldn't even think twice about it.

Speaker 5 (01:52:33):
Well, and I know there.

Speaker 16 (01:52:35):
I think they were not going to endorse too, actually,
because several of the neighbors had their signs like that
very next day.

Speaker 4 (01:52:42):
Excel.

Speaker 16 (01:52:43):
Yeah, so I don't know.

Speaker 4 (01:52:45):
And you know, well Excel, let me give you an idea.
They're huge and most of their repeat business is crazy,
meaning well it's Colorado. There's people that get a new
roof every three or four years. And once people use Excel,
they almost imediately use them again. And I'm going to
tell you something else about Let me ask you about Anderson.

(01:53:05):
Here's a question for him. Here's what I do. Any company,
is there an out on your contract? If you don't
start work or deliver materials? Can I get out of
your contract? And if so, where is it? Where is it?
Where is it? Because let's say you sign it next thing,
you know, they can't start for two months, or you
sign it and something just doesn't seem right, or you

(01:53:28):
read a review, or something happens that's really bothering you.
Before they deliver, make sure they'll let you out of
the contract. Make sure that's in writing, because Excel, if
they don't start the job, or if they don't deliver materials,
they'll let you out of the contract. Simple as that.

Speaker 16 (01:53:43):
Okay, okay, all right, So I should give them a.

Speaker 6 (01:53:46):
Jingle, I guess.

Speaker 4 (01:53:47):
Just go to Excel Roofing. I mean, they're one of
the largest roofers in Colorado for a reason. They're honestly
great people and I can't stress that enough. Lark. They
have done my roof, they have done Tom's roof, They
have done so many people's roofs in this building it's crazy.
And they're just always there. They use great material, they
have great contacts across the state when it comes to manufacturers.

(01:54:10):
In fact, I think they're the largest customer of some
of these shingle companies in the state. If there's ever
an issue with the product, they can get the warranties
handled because they do so much business with them. There's
so many reasons to use them. I can't even like
tell you all of them. But the real basic I
want you to remember, and this isn't just for you.
Never pay a roofer upfront. Never ever, ever pay a

(01:54:35):
roofer upfront. Is the number one thing you pay when
you're done.

Speaker 16 (01:54:40):
Nothing before they're.

Speaker 4 (01:54:41):
Done, Nothing before they're done.

Speaker 16 (01:54:44):
They did say they took that actual cash value when
the insurance brings that in. They take that before.

Speaker 4 (01:54:50):
Yeah, they take that before they probably even order materials.
How do you know that doesn't And I'm not saying
Anderson does this, That's not my point, but I know
a lot of roofers do do this. They take that
money to finish another job that they already spent that
money on, because they took that money to spend on
another job that they already spent that money on. Yeah,

(01:55:11):
you realized that salesperson that knocked on your door the
second you signed that contract. What happens is they get
paid the second that person signs that contract. If Anderson's
like a lot of these other companies, they get their commission,
their cut. I don't know if it's ten percent, I
don't know. Whatever it is is what it is. So
that's why most companies will never let you out of

(01:55:32):
the contract because they already paid that salesperson.

Speaker 6 (01:55:36):
Okay.

Speaker 16 (01:55:37):
And then the other question I had real quick too,
is so I'll see our insurance and the inspector is
coming Sunday.

Speaker 4 (01:55:45):
Boy, I wish you. I wish you called Excel, but
you said you had a crack skylight. So I get it.
But go ahead.

Speaker 16 (01:55:52):
So is that a problem though if there isn't a
representative to be here to do that, well, there's two.

Speaker 4 (01:55:58):
Ways to look at it. I'm gonna put you on
hold because after those hailstorms, I do want to talk
about this. There's an educational point to that question that
I want everybody to understand, because you're right, you're gonna
be dealing with one side. You're gonna be dealing with
your insurance company when they send out an adjuster. Should
you have an adjuster? Is an absolute great question. Three

(01:56:19):
oh three, Martino, we'll be right back.

Speaker 3 (01:56:26):
Go with a sure thing, Denver's Best roofer Excel roofing
dot com. You don't pay a cent until you're content.
Time for an insurance checkup free, no obligation. In comparison,
call Compass insurance paying too much your coverage at dozens
of insurance companies. Find out now three oh three, seven
to seven to one help. You'll think you're his only

(01:56:47):
customer when you choose Frank durand the real estate man
dot Com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

Speaker 4 (01:56:57):
All right, three oh three seven one three eight two
five five three zero three Martino. By the way, this
hour brought to you by a Genesis Total Exteriors. You know,
Mark has painted the inside of our house and now
the outside. He just did the inside of our house,
absolutely gorgeous job. I love his guys.

Speaker 11 (01:57:16):
There.

Speaker 4 (01:57:16):
The other thing I love about Genesis, and I'll say
this if you do have a damage from Hale, they
do do roofs, but they also can do a lot
of the other stuff. They can do siding and windows,
they can do anything on the exterior, and they're very
good at finding the damage. They can basically find deck damage.
They can do it all. They're just great guys. Mark's

(01:57:37):
the owner. I really like him, Suzanne and I love
getting together with his wife and himself. And it's just
a good company by good people. Genesis. As in the beginning,
and you can check them out at Genesis, tootalexteriors dot com.
Now what I did want to do is I want
to get right back and talk to Lark. Lark. You
can hire what's called a public adjuster, and basically here's

(01:57:59):
what a public adjust does. They represent you. The insurance
company has their own adjuster. A public adjuster like Matt
you hire. Typically, if you hire them from the get go,
they get paid ten percent. So if the claims one
hundred thousand, you would pay him ten thousand. But he
generally almost always ends up making his through your insurance company,

(01:58:24):
meaning don't you don't have anything out of pocket most
of the time, and he can look at your policy
and tell you that's it. There's something called overhead and profit,
and most of these policies meaning if you have damage
to more than one thing, So your roof would be one,
your skylights could be one, your sighting could be one,
your landscaping could be one, anything if you have multiple

(01:58:49):
different things. Most insurance policies say you can get ten
percent overhead and profit. So basically that's where his ten
percent comes from. You would never get that yourself. That
would always go to a general contractor. But Matt basically
kind of becomes that in a way, but he usually
gets paid out of that. So I don't want people

(01:59:09):
to think you end up paying more. But here's what
a public adjuster does. They're going to find all the damage. Matt,
for example, did team up with Genesis, and between Genesis,
the construction company that I just did a commercial for,
and Matt, they go out and they find everything. I mean,
they look at the roof, they look at the gutters,

(01:59:29):
they look at the outbuildings, they look at the siding,
they look at the deck, they look at the landscaping,
they look at the cement, they look at any possible thing.
And one of the big ones insurance companies hate, absolutely
hate his windows. Windows don't have to be broken. You
can break that little seam at the bottom to where
the air comes out in between the glass, in between

(01:59:52):
the panels. Those seals can be broke into the naked eye.
You'd never know it, but they in most policies are
covered at that point. And insurance companies hate that because
you could easily be looking at fifty to one hundred
grand for new windows in any given property. So you
really it is good to have someone out there for you,

(02:00:15):
there's no doubt about it, especially if it's more than
just roof damage. What I would do in your case,
I would probably call and hire Matt from the beginning,
or have Excel come out and meet. If you're just
worried about the roof right now, if that's the main
thing right now, have Excel come out. They will send

(02:00:35):
somebody out if they can, and they probably can at
this point to meet with your adjuster while the adjuster's there,
But you got to call them and see if they
can do that. Tell them you called into the show,
and I bet they can make that happen. Then they
can represent you on the roof side, but hold on,
they represent you on the roof side. Excel will end

(02:00:56):
up doing the roof and then you can have Matt
come out or Matt's people come out and they can
look at any other damage. Or you can call Matt
at the beginning and he'll bring his people and you
can do it numerous ways. But if they're only going
to say the only damage they sees the roof, you
better call your own adjuster because they're lying.

Speaker 16 (02:01:17):
Okay, yeah, yeah no. When we worked around he said this,
definitely there's impact on the pain in the sighting. We
have a window that a plastic.

Speaker 5 (02:01:26):
Part is broken.

Speaker 4 (02:01:27):
That's why you want you want to call it. You
definitely want to call Matt. They know how to maximize
this stuff. In other words, here's what I'll tell you.
I would guess if your insurance guy came out and
no one else was there, someone that didn't understand everything
but the roof, I'll tell you I bet they'd off
for you thirty thousand or whatever. And then that's about

(02:01:49):
where it would be. Where if you have someone like
Matt and there's skylights and windows and stuff involved, I mean,
your claim could be well over one hundred thousand. There's
two different times my insurance come company basically said I
didn't have any damage in zero after a hailstorm, and
I hired Matt both times. One time I got seventy
eight thousand dollars and that was basically a new roof

(02:02:11):
on my barn, a new roof on the house. And
I also had the entire exterior of the house painted
by Genesis with that insurance claim. And remember they said
I had nothing, They said I had no damage. And
then last year I had the same thing, but it
was only thirty six thousand dollars. So I mean there
are liars. I don't care. There's adjusters listening to me

(02:02:32):
right now, going, well, I don't lie. Yeah, well, all
they do is adjust down. I've never seen someone that
works for an insurance company adjust up.

Speaker 3 (02:02:40):
No.

Speaker 4 (02:02:40):
No, yeah, so that's what I would do.

Speaker 7 (02:02:44):
Number.

Speaker 4 (02:02:45):
Yeah, Hold on a second, Kelly, would you pull up
Paragon's number and give that to her? Hold on a second,
let me put you there, Hey, tell him, Yeah, that's
I want you to call back Lark and tell me
how it went.

Speaker 3 (02:02:58):
Okay, okay, sure, well.

Speaker 4 (02:03:00):
Thank you? Three oh three seven one three A two
five five. Hey, Chris discount bath dot com. You guys
almost never end up in insurance claims.

Speaker 11 (02:03:08):
Do you.

Speaker 12 (02:03:09):
No, not, not too frequently. It's usually handled by the
time we're there.

Speaker 4 (02:03:12):
What's your biggest Like, not your biggest, but what's your
average call? Is it a tub to shower conversion or
a full remodel. I know you do the whole gambit,
but what's the average call.

Speaker 12 (02:03:23):
The average call is probably a full bathroom remodel, and
it's usually the hall bath.

Speaker 4 (02:03:28):
The hall bath. Yeah, so well, now why is that
why I thought you would have said the master bathroom.
We do a lot of master bathrooms, but it's not
our average call. I wonder why that is. Yeah, so
I'll tell you why. Because everybody sees all your guests
see that hall bath.

Speaker 12 (02:03:44):
Yeah, and it's usually used by more people than just
the Yeah it's the one you present. Yeah, so the
kids and family, everybody's using that same bath. So yeah,
people are often remodeling that bathroom completely. We do a
lot of shower own We do a lot of master bathrooms,
but we probably do the most as a halt.

Speaker 4 (02:04:03):
You know, I was talking to someone the other day
in your industry and I asked this question. On TV.
You see these ads all the time for these companies
that come in and sometimes they can do it in
one day, maybe two days. But they rip out that
old tub and then they put in this big insert

(02:04:23):
like not different walls, they go together, but like one
big plastic piece and that plastic piece is now the
shower or a bath shower, but it's like one piece.
They come in, they demo, they prep and then put
this in and that's the shower.

Speaker 12 (02:04:39):
Do you guys do those We don't do the one piece.
They're typically cheap and they don't necessarily fit. So the
stuff that we do, we tear down to the studs,
subfloor and everything goes in new backer board, acrylic walls.
Yeah you don't want leaks. Yeah, you don't want leaks.
So everything's new. If we touch it, it's warrantyed. So
it's all the way down and we start, it's.

Speaker 4 (02:05:00):
All the way down. Yeah, and then it's good quality material.

Speaker 12 (02:05:03):
We got lots of choices there, you know, from from
acrylic to crushed stone to porcelain walls, porcelain tile.

Speaker 4 (02:05:10):
If you have an old bathtub and they want to
get rid of it and just convert it to a shower,
and they're on a super budget, I mean, like, give
me a real idea, I mean less than ten thousand
just for the conversion.

Speaker 12 (02:05:22):
Yeah, just under ten thousand tub to shower, complete project,
including the glass, everything out, the door, warranty everything is.

Speaker 4 (02:05:30):
Nine eighty eight. Oh that's cheap.

Speaker 12 (02:05:32):
Yeah, you can upgrade that, but it's under ten. Does
that include yep, new plumbing, delta fixtures.

Speaker 4 (02:05:40):
That's the whole thing. It's the whole thing. That's a
great deal. Actually, yeah, and that's kind of that. Is
that your average ticket there or most people want to
add on to that. Well, most people want to add on,
But you guys can do like you could do a
steam shower, no problem. Yeah, we do steam showers. I
love my steam shower. Yeah, they're pretty good. They're cool. Man,
heated floors, that's a big deal. That's my favorite thing
that we've ever done on his heated floor. I love

(02:06:01):
heated floors. We got them in our bathroom. And I'll
tell you this too. We're looking at homes out in Louisiana,
stuff on the water, and I got to say something, Man,
when we look at a master bathroom that has that
steam shower, it has a big kind of California style closet,
and it has the fancy toilet, it really makes all

(02:06:21):
the difference. I mean, it's amazing what an upgraded bathroom
and an upgraded kitchen, but an upgraded master bathroom is crazy.
It can take away or you tend to forgive the
other stuff that hasn't been upgraded because that bathroom, especially
the master. Honestly, you spend more time in that master

(02:06:42):
bedroom and bathroom than any other room.

Speaker 12 (02:06:44):
Yeah yeah, maybe the kitchen, but those are the two
best improvements you can do inside that area.

Speaker 4 (02:06:50):
Yep. I mean really, the steam shower, it's like having
a spa. Man, it's just your holess yep, and that's
really cool. But you guys can do all that. When
you guys were out at my house, who was that
guy I met? I really liked Steven? Is he still there? Yeah? Yeah,
he's a business partner. Oh, excellent. Steven is the coolest.
So if you call these guys up, I don't know
if it's always Stephen that comes out, but you know what,

(02:07:11):
tell him you want Steven? Yeah, yeah, so he comes
out and he is so good with ideas. It's like, well,
look where that shower is there. If you wanted to
move it over here, where this big bathtub is, we
could put to shower there. You'd actually end up with
a bigger, more badass shower. And then where the shower
was could become a bigger closet because it back to

(02:07:34):
right to our closet, so you would double the size
of your closet. Then we could do like a California
style shelving and stuff. And then he just went over
every kind of option, and the very first thing was
exactly that, well.

Speaker 3 (02:07:47):
Go with a sure thing. Denver's best roofer excel roofing
dot com. You don't pay a cent until you're content
time for an insurance check up free, no obligation. In comparison,
all Compass insurance paying too much your coverage at dozens
of insurance companies.

Speaker 4 (02:08:04):
Find out now three oh three, seven to seven to
one help.

Speaker 3 (02:08:07):
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two.

Speaker 4 (02:08:23):
All right, three o three seven one three eight two
five five three oh three Martino, We've been talking about
bathrooms a little bit here, and I've got Chris with me,
the owner of Discount Bath Chris. The other thing I
was going to ask you is forget about it. We
know you can get a tub to shower conversion with

(02:08:43):
you guys under ten grand. That's unbelievable. Your competition's higher
than that, by the way. But the second question I
have for you, what would you say the average job
you do? Is because I would say the average isn't
going to be just the tub dish.

Speaker 12 (02:08:57):
Yeah, I mean so at a company Ridge, we're just
over twenty thousand, so that's taken into account the ten
thousand dollars shower and the full master reduce, so we
end up somewhere just over twenty thousand.

Speaker 4 (02:09:10):
And what's the biggest kind of thing people are interested
in now? Like we talked about steam showers, but like
the fancy toilets, Man, are those a big deal?

Speaker 15 (02:09:19):
You know?

Speaker 12 (02:09:19):
We get asked about them a lot, but it's really
tapered off since COVID the seat people love it.

Speaker 4 (02:09:26):
We were talking off air a little while ago.

Speaker 12 (02:09:27):
There is a twelve thousand dollars toilet out there.

Speaker 4 (02:09:30):
It plays music and lights twelve thousand. It literally is
Coler makes.

Speaker 12 (02:09:35):
We saw it at a show, but we've never put
one of.

Speaker 4 (02:09:38):
Those in I mean, my goodness. So I mean like,
when I think of one, I'm trying to think of
the brand we have. But it was like the you know,
the seat in the toilet, it's Coler Yeah, and I
want to say it was like fifteen hundred bucks man
not for not installed.

Speaker 12 (02:09:54):
Yeah, they're I mean, they're a great accessory to have
in your house, but.

Speaker 4 (02:09:57):
It osculates it. You know, you hit different buttons, your program,
the wind that comes out, and then the heated toilet seats.
The main thing. Yep.

Speaker 12 (02:10:05):
All you got to do is run electrical into the
water closet area.

Speaker 4 (02:10:09):
And it's got some way of like getting rid of
a smell too. I don't even know how it does that.
Is there like a filter built in? Yeah, I don't know.

Speaker 8 (02:10:16):
How about bedets? You guys do that?

Speaker 4 (02:10:17):
Well, that's what that's okay?

Speaker 12 (02:10:20):
Yeah, well, it's not like it's not a separate bidet.

Speaker 4 (02:10:22):
It's part of your toilet. Do you ever do separate bedeta?
No more. I don't even think I've seen one in
a hotel for years. No, I haven't either. There generally,
if they if it's a really fancy hotel, it's more
of what we're talking about. I have not seen a
standalone the day. I can't even remember the last time. Yeah,
me either. They were big in Europe, I think before here.

Speaker 12 (02:10:43):
Even overseas, I don't think they're around that much anymore.

Speaker 4 (02:10:46):
Yeah, how about financing if someone wants to really lay
it out. Oh, and then the other question is we'll
talk about financing in a second. But let's say it's
let's say someone really wants something super and they want
to fancy toilet, they want the California closet. They want
that shower, steam shower, new tile, maybe heated floor. So
let's say word that fifty sixty thousand, I mean a

(02:11:09):
really nice master. I would argue that would increase the
value of that house, maybe not by one hundred percent,
meaning whatever you put in it, you'll get back. But
once again, if it's the kitchen and it's the bathroom,
the master, I would argue, and maybe you know the
actual numbers, eighty percent, and they think you're not close.

Speaker 12 (02:11:29):
It's somewhere. It's a little south of that. It's probably
seventy five percent, but you're right over the target. And
then it does a second thing. It makes your house.

Speaker 4 (02:11:37):
Desirable, right, Yeah, that's what I was saying.

Speaker 12 (02:11:40):
Yeah, it's there's that emotional value to you and to
a new buyer, it's the sight.

Speaker 4 (02:11:44):
So quickly, Yeah, when we look at when we look
at homes, there's two things. I just don't want. A
crappy master bathroom or actually three okay, one is a
crappy master bathroom or you know very dated yep, a
dated kitchen, I meaning the appliances, everything, dated countertops, whatever.
And then the third, which drives me crazy. You probably

(02:12:06):
love them, but Jack and Jill bathrooms. I hate Jack
and Jill bathrooms. I have no idea why people would
ever get one. I saw a beautiful house. We loved
everything about it. Everything was updated, it was beautiful, beautiful, beautiful.
In fact, I'll tell you something crazy, it actually had
a gas fireplace in the bedroom and in the shower.

(02:12:27):
It was shared between the shower wall and the bedroom wall.
Nice and it was a you know, it was a
gas fireplace. Absolutely gorgeous. But they had a Jack and
Jill bathroom on the first floor. Oh really, Yeah, they
had the two kids rooms custom house. They built them
on the first floor with the master instead of upstairs
where they should have been in my opinion, right, and

(02:12:49):
they built this Jack and Jill bathroom, which meant when
you had guessed over, they're dealing with a Jack and
Jill bathroom, which is crazy.

Speaker 12 (02:12:56):
Oh yeah, yeah, that would be weird on the first floor.

Speaker 4 (02:12:58):
On the first floor. But do you remodel a lot
of those?

Speaker 18 (02:13:01):
Now?

Speaker 12 (02:13:02):
We do a lot of I mean a lot of
houses were built with them, right, yeah, because the kids
are upstairs and we keep them as Jack and Jill's
probably ninety percent of the time. Every now and then
somebody will ask us to wall the door off and
just make a single entrance.

Speaker 4 (02:13:15):
So you guys can do that. Can you guys even
get into the construction part, like like I'm trying to
describe even what I'm saying. Well, I already know you do,
because you guys were talking about knocking down our shower
all together and turning it into a cause. Yeah, we
can totally do that. We can. Yeah.

Speaker 12 (02:13:30):
You know, if you got rough in in the basement,
we can build you a new bathroom, walls everything, Oh,
move the plumbing, if.

Speaker 4 (02:13:36):
Your remodel, you guys can actually add a bathroom to
the basement. Yeah we can. Yep. As long as it's
a bathroom, we do it. We do his bathrooms. That's
your that's your bread and butter.

Speaker 8 (02:13:47):
Can shower in any existing uh shower just about just about.

Speaker 1 (02:13:55):
Uh.

Speaker 12 (02:13:55):
We got to find a place to put the steam
machine otherwise.

Speaker 4 (02:13:59):
Yes, yeah, And it's crazy doc those things. Depending on
the size of it, you could be running a thirty
or fifty amp circuit. Man, I mean, like some of
these bigger ones are unbelievable. They suck power like a
hot top.

Speaker 8 (02:14:14):
Oh, I had one in my other house, and I'm
just thinking about I love it, whether I should do
it in my master bath.

Speaker 4 (02:14:20):
Yeah, So the steam unit's got to sit somewhere, and
it sure can't sit in the shower itself. It's basically
connects and then goes through whatever the porcelain, and then
there's your little steamhead where it comes out. Count but
hold on and then wherever it is you got to run.
It's got to have its own connection to the electric box.

Speaker 12 (02:14:41):
So you got electric drain and plumbing to it. Yeah,
and you got to sit somewhere where you can get
to it if you need to.

Speaker 4 (02:14:48):
And you can't use no, it's crazy. People don't know this.
You can't use the same drain as you do for
the shower. So like mine literally has a drain going
from itself. It's a self flushing unit all the way
way down to my basement into the utility room where
it dumps the water when you turn it off. So
they had to run that. Then they had to run
fifty amp or a thirty amp up to the unit.

(02:15:10):
It's it's crazy. It's not as single. Same with the
fancy toilets. A lot of people don't have an outlet.
You got to direct power these things yep. Yeah.

Speaker 12 (02:15:19):
In most cases though, we can do it. Yeah, I
know you guys can.

Speaker 4 (02:15:22):
I mean that's what you do. Yeah.

Speaker 8 (02:15:24):
My question is I'm single, but I have in my
water why well, you know why in my in my bath,
I have no two sinks to vanity. Could you put
the steam unit under the sink?

Speaker 10 (02:15:37):
Yeah?

Speaker 12 (02:15:37):
And sometimes yeah, because that side next to the shower
it depends.

Speaker 4 (02:15:41):
Yeah. Yeah, but hey, it's all done by code. I
mean they put Oh I understand that. Everything all right, listen,
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