The Troubleshooter 7-16-25

Episode Transcript

Speaker 1 (00:00):
Shall ripped up news.

Speaker 2 (00:08):
You need advice, you don't have.

Speaker 1 (00:12):
Come running just as fast as we can.

Speaker 2 (00:16):
Shooter's gonna help.

Speaker 1 (00:18):
Come.

Speaker 2 (00:19):
Man, This is.

Speaker 3 (00:20):
The Troubleshooter Show. No Tom Martine, Okay.

Speaker 4 (00:24):
I'm Tom Martino. Welcome to the only show it's kind
anywhere in the universe, the longest running radio show with
the same host still on the air. And I like
bragging about it because I almost died, so I get
to do that at seventy one cancer survivor. Hey listen,
I am happier here I have. If you're streaming the show,
you might look at some ugly guys next to me.

(00:44):
And and this is a wide shot we got on
YouTuber and for my YouTube morons, I got Jack. We
call him Hammy online, and that's his nickname. He's a
common man. We call him a common man. He's really
just an all around wise guy. He's been calling the
show for years. We got to be friends. Then we
have another Jack Howard, who runs a window cleaning service.
At the suggestion of Jack, you know, I used to

(01:05):
have a window clean I don't want to say bad
things about kids. I had a window cleaning service. The
partners broke up. They argued they were good at the
window cleaning, bad at the business part. And most businesses fail, folks.
Most businesses fail not because of a lack of trade knowledge.
We have great plumbers, electricians, hvac text we have great landscapers,

(01:30):
we have great painters, we have great you name it,
but they suck at the business. So what happens when
a business starts failing. They start robbing Peter to pay Paul.
They get into cash flow problems, and they start cheating people.
So I was visiting with a franchise person yesterday, a

(01:52):
person who masters infranchises. She's the guru of franchises. She
can tell you what franchise is make money and which
ones don't, and she sells franchises. But she's honest as
the day is long, the franchise explorer. And I met
with her because I was looking at for my financial
company buying some franchises and giving an option to my

(02:15):
investors to buy into franchises where we do all the
hard work and all they do is make the investment.
So she was so amazing, and she agreed, most franchises
most people fail, not for lack of knowledge of the industry,
but for lack of knowledge of business. One time I
met Jack with Gutter Helmet. This is when another guy

(02:39):
owned it. Gut Her Helmet's a good franchise. But I
met with Gutter Helmet and I asked him, how's the
gutter business. He says, I'm not in the gutter business.
He says, I'm in the lead business. I get everyone
is in the lead business. The trade is gutters. Was

(03:00):
he smart? And that's true. We are all in the
lead business. Now. Of course, when you get into professional businesses,
that's a little different. When you're an attorney, you're not
necessarily in the lead business, but you do need a
practice manager. You need someone to take care of business.
Jack is in the engineering field, but he's not an engineer,

(03:22):
but he's a businessman. And he's had a successful engineering
firm that got him some beach money, and then he
got Now he has another engineering firm. And I often wonder,
by the way an oil and gas because I want
to talk to him a little about oil and gas. Now,
I don't want to shut out phone calls, so please
call me with any problem, question or complaint. Many times,
when I have good guests on, I have people who

(03:46):
don't call in because they listen, but you can call in.
First of all, I want to tell you got a
problem question of playing call me three oh three Martino
three O three six two seven eight four sixty six.
I also had a couple of texts from people who
reminded me Tom and the chemo brain got to you
a little. You've teased something you never got to and
I do that sometimes I do a tease. I'm going

(04:07):
to tell you something and I don't get to it,
so I made a note here I will get to it.
I teased a home buying technique that is a fail
say for me, where I get homes at the lowest prices,
and I'm I'm one of the best negotiators, but I
don't negotiate and I'll tell you why, and I use
Frank Duran. But you can do this on your own
if your listening from another state and you don't have

(04:28):
the benefit of Frank Duran. Deputy docs in the house, Hey,
deputy doc, thank you for being here holding down the fort.
And let's just go to the phones. And first I
want to I want to talk about oil and gas.
So oil and gas has several fastests to it. The

(04:48):
very first thing is you got to discover where it
is before you go after it. And I often wonder Jack,
if you can tell me what tell me about oil?
And how do you discover where oil and gas is?
And that may sound like a simple, stupid question, but
how do people know where to go? What? Just tell

(05:09):
me that part of it?

Speaker 5 (05:10):
Go ahead, Well, that's a little upstream of what I do,
but at a high level.

Speaker 4 (05:14):
Yeah no, no, but you know the industry. That's why
I'm asking how do people know where to go to
find it?

Speaker 5 (05:19):
Well, that's that's an exercise in science and technology being
deployed to find shale rock or other oil reservoirs.

Speaker 4 (05:26):
I mean, are there satellite images that can tell you that,
or you can look at high level geographic features, but
a lot of it is test drilling and geologists working.
Are there veins running through the country that they can follow? Oh?

Speaker 5 (05:39):
Yeah, well, think of it like a layer of tiramisu, right, okay,
kramou Right? They find over time, you know, these layers
of sediment organic sediment turned to oil and gas and
get trapped. And you can like currently now when you
hear horizontal drilling, they go down and then they go out.
A couple miles and they're following are they.

Speaker 4 (05:57):
Allowed to go out to other people's property underground? Well,
not without permission and paying them royalty. So, but first
people have to know where to go. Then there is
any operator who takes the risk to go down and
find it, right, right, you had to deploy millions of
dollars per well, and the operators hire you engineers, your

(06:18):
firm to do.

Speaker 1 (06:19):
Well.

Speaker 4 (06:20):
What we do is we design the.

Speaker 5 (06:22):
Top side infrastructure, so production facilities, pipelines.

Speaker 4 (06:26):
It needs a lot of compression to pull it out
and make it oil.

Speaker 5 (06:29):
So it comes out of the ground and we have
to figure out how to separate it, pipe it places
to then be processed, refined, and turn it into everything
from that computer to the gasoline in your car.

Speaker 4 (06:40):
Okay, so you got the the you got the people
who find it, You got the people who go in
and take the risk and dig it. You got the
engineers who help get it to where it needs to
go in the form it needs to be. And then
you have royalty owners like me who buy into it.
They help support the operator and for that they get

(07:01):
a share of each barrel. Right basically, yes, I mean
that's what I'm gonna know. Nothing. All I do is
buy rights, I mean high level, that's what it is.
But I buy rights to oil, and sometimes you buy
them and you don't get anything. Sometimes you get a
good return. Most of the time. For those listening, oil
and gas royalties are going to give you basically eight

(07:23):
to nine percent. I mean, you're never going to make
a killing on it on a royalty. You will make
a killing as an operator. You make good money as
an engineer who makes the big money on oil? Or
is it all spread around? Well, it's pretty spread around.

Speaker 5 (07:36):
It's high risk, high rewards, so the E and P's
exploration perfectly.

Speaker 4 (07:40):
You always hear people get pissed off at oil companies.
They're making billions of dollars, but how many billions? But
return on investment is not what you think.

Speaker 5 (07:49):
The government probably makes more per barrel of oil than
anybody else, but that's beside the point. It's a commodity
that everybody uses. So when you have something everybody uses,
even a tiny fraction of profit is a long way
because you've got volume. So yeah, that's how that's basically
how it boils down, is that this commodity is used
in everything products, liquid, fuels.

Speaker 4 (08:08):
And people always track nothing rights. They wrong with making money. No,
I love making it. People. If you if you provide something,
you make money. I don't like people that make money
on this show that I highlight that take money and
run and they're just bs ers and they're they're disgusting people.
I don't like it. So okay, So that's the oil
and gas industry. It gets to their finery and becomes product,

(08:29):
and that is what makes the world around. Isn't that
the number one? Isn't that the number one commodity in
the world? Oil? I guess water. There's some Oh yeah, water, okay,
but I'm talking about for a commodity. You're talking about plastic.
It's everywhere. I mean, I mean when people say we
got to be less oil dependent, what we don't understand.

(08:50):
If we took everything out of a room that was
made from oil, you wouldn't have anything in the room,
just so, not even in this desk. The wood floor
may be in here. But then then we talk I
don't want to get in too much to the climate change,
but we talk about how oil and digging and refining
and burning and all of that's contributing to climate change.
And I don't want to get into this so much.

(09:12):
But they talk about alternatives to oil. When I think
they talk about alternatives to oil, I don't believe they're
talking about the auxiliary products. I think they're talking about
the internal combustion engine. That's what I think they talk about,
and they're refining of oil and gas. But as oil
and gas goes as an industry, I'm going to ask
you to be objective. I don't know if you can be.

(09:34):
How dirty is it? I'm not sure how to do?
Have you ever compared it? I mean, really, you hear
the criticism. I'm sure you looked into it. How dirty
is is the process of making for oil into gas?
Not sure on the scale?

Speaker 5 (09:50):
That where the engineering companies that I've owned and operated
to come into play, as we're deploying technology and science
to reduce the emissions on those pads, and in fact,
Colorado we've got case studies where we've designed out emission
sources and used tank list facilities to drive down CO
two emissions upwards to ninety percent over traditional stick built facilities.

(10:12):
So that's really come into play. But in terms of
how quote unquote dirty is it compared to compared to what?

Speaker 4 (10:18):
Yeah, that's true compared to what I'm Tom Martino, by
the way, three oh three seven one three talk seven
one three eight two five five. We talked about waterbeing
a commodity, absolutely, and my friend Paul the Waterman doesn't.
No One does a better job than him for the price,
no one. If you want to get clean drinking water,
you're not going to get it from your tap. I
don't care what anyone tells you. You're not going to
get it from your tap. Paul the Waterman can give

(10:40):
it to you twelve hundred bucks for drinking water. That's it.
You know these other companies they charge twelve grand for
stuff like that, and they don't do as well as
good of a job. If you want the best water
systems for the lowest prices, there's only one place that's it,
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(11:01):
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(11:24):
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man dot Com to list your home with Remax Alliance.
Three oh three nine two zero sixteen twenty two. Hi,
I'm Tom Martino. You're a troubleshooter three oh three seven
one three talk three O three seven one three two

(11:46):
five five. I have another common man. Guess with me.
I'm going to get to in a minute here, so
if you see three of us in your streaming, you'll
know why. But I want to talk about the home
buying technique real quick here because I promised it and
I don't want to forget it, and I've gone over
this four but it's really cool. The one thing that
invigorates a seller is when you come back and look
at a house and when you show great interest, and

(12:08):
they're less likely to negotiate. And one thing you don't
want to do is buy a pig in a poke.
I guess that's the expression, or a pig and a blank.
It is something you can't see, something you don't know. So
here's what I do when I look at a house
and I like it. I did it in this house
I tell my real estate guy. I told Frank, Hey, Frank,

(12:31):
I like the house. So we arrange a second showing.
But we don't do it in my name. We just
have someone who wants to look at the house anonymously,
so that's not me. In fact, the first time doesn't
have to be me. In fact, you never have to
tell them who's looking at the house. So I don't

(12:51):
let him know it's the same person, because the same
person shows too much interest to be come back twice.
The first time I go, I look at stuff as
an experienced home buyer, but I look at things that
might be trouble a crack driveway, this or that the
other thing. I look at things and then I make

(13:12):
a note of experts I need to come with me
this second time. When I come the second time, the
seller and the seller's broker just believes it's someone looking
at the house. But what it is is kind of
like a Quase home inspection. So I actually go back
to this house and I bring with me contractors. I

(13:35):
actually brought an engineer, a contractor, someone to do this,
someone to do that, And I can see what needs
to be done, and I put prices on it. I
literally do a list of worst case scenario of what
it will take to get the house up to livable
and perfect standards. So we had a sinking driveway, and

(13:58):
I know the owner thought because the the driveway sunk
a little and the garage floor heaved a tiny bin,
and he thought he had structural problems. But my guy said, no,
it wasn't. It was just avoid blah blah blah. This
is what it's going to cost to fix it. Then
we went inside the house and we had a complete list.
And in this case, this house was going to be

(14:21):
made perfect, even some of the flaws in the stucco,
for about one hundred and fifty thousand dollars. Now that
might sound high to you, but I'm telling you it's
a big house and this was to make it perfect.
So what I do then is I know I want
the house. I know what it will cost to make

(14:43):
the house near perfect. I would say perfect, but nothing
is ever perfect. Then I make an offer, and here's
what I do. I make the offer earnest money, hard,
a three week closing, no contingencies. Think about what I

(15:03):
just said. This person is asking whatever he is for
the house, and you hit a contract that says, I
will put down one hundred and fifty thousand dollars hard
earnest money. What hard this money means. It means you
don't get it back no matter what you're willing to
put it up, and you're going to close or you lose,

(15:26):
so hard earnest money one hundred and fifty thousand, three
weeks to close because you know what you need and
you can get a loan, or you have contingency funds
to close before you get a loan, or you don't
do a loan and then no contingencies. So this person

(15:49):
is saying, wait a minute. This guy has one hundred
and fifty grand down and he has three weeks he
wants to close, and he doesn't want any contingencies. He
doesn't even want a home inspection. This guy is thinking,
take the money and run. He's an idiot. Now they
do some due diligence to make sure you can close.

(16:12):
Any good broker should do that, because if you take
a house off the market for someone, you better damn
well be sure that person can close, or you know,
because you don't want to take a house off the
market and entertain a buyer who's bsing okay, Once this
is done, you're home free. You got that house, you

(16:33):
got it, and you make an offer that's substantially lower
than the Nanscaen price. But remember three week close, no contingencies.
Now it works. Sometimes sometimes it doesn't. Sometimes they say
we're going to see what happens. So that is my
home buying technique, and it has worked for me every
time I've done it. And by the way, what you

(16:57):
have to be sure of is that you're experts, know
what they're talking about when you come back with them,
and that anything in question you get answered with video
that you take or picks that you take before you
make the offer. I think it's pretty cool. Three oh
three seven one three talks seven one three eight two five. Jack,

(17:18):
Do you have any Do you have any kind of
fancy things that you do? Anything that you do when
it comes to buying or selling real estate? Buy at
the right prices about it? Tom? Yeah? But okay, are
there any tricks in business in general that you have found?
Always No, I don't mean tricks like tricks like haha,
I tricked you, but things that you do. Are there
any things you find yourself doing over and over again

(17:41):
or you find that works and then you give advice
like this young man here today, it started.

Speaker 5 (17:45):
To say, when you can get to that, I mean,
I uh. One of my ideals is I like to
monetize it. So I want something that I can rent,
short term rent when I'm not in it.

Speaker 4 (17:53):
So that's how I've cool.

Speaker 5 (17:54):
I've bought and sold a lot of property that way
and flipped them and I still maintained.

Speaker 4 (17:57):
Do you do that with your Florida stuff?

Speaker 5 (17:59):
Yeah, when I'm not in it instead of sitting empty,
it sits there and makes money, and I just won't
do it any other way.

Speaker 4 (18:05):
It's so I think everything should be monetized. It can
they kind of yeah, I feel the same way. I mean,
I'm like, for instance, I'm thinking about I'm thinking about
monetizing my helicopter in some way with tours or something,
because it gets ridiculous when you fly a few hours
a year, you know, I mean a few I mean

(18:25):
compared to commercial people, and then you have this expense
sitting there. So three oh three seven one three talks number.
I got to pump that number. And of course we're
taking any and all calls. I do have a few texts.
Somebody wants to know and the oil and gasp. Is
I got a text here that wanted to know what
happens when you make a deal with a property owner

(18:47):
to get their mineral rights and it ends up empty.
Do you still have to pay rights? Or is it
based on what they produce? Like like, does a property
owner have anything to risk when they let somebody on
their land to explore or to drill If it turns
out to be a bust, does the property owners still
get paid or is it based on production?

Speaker 5 (19:07):
Based on production unless it's surface rights. Obviously, if they
put a facility and disturb the purpose the surface to
run a pipeline, you get surface rights on that and
you get paid out. But yeah, typically mineral rights like
the ones you're part of, are production based, so it's
based on.

Speaker 4 (19:22):
The prof If it doesn't produce, it doesn't make.

Speaker 5 (19:25):
Money, that's it, and then you the price of the
commodity at the time.

Speaker 4 (19:28):
Okay, so somebody else wants to know about brick. Now,
I know you don't know about bick, but you know
about land, You know about land men, you know about
a lot of stuff. So I want to ask you this.
What they asked is somebody wants to mind clay for brick.
Does it work quite the same way? Do you know
how that works when it comes to stuff? I one time,
minerals in this.

Speaker 5 (19:47):
Country are property, so you own I mean some of
these mineral rights, you own them just a certain depth
and then below that depth, and then you could be staxic.

Speaker 4 (19:53):
Can people be when people buy property? Should they be
aware of who owns mineral rights? Absolutely? Mineral rights get
them every time. But if you don't, could you end
up ever having a piece of property that you thought
you could put a barn yonder and the barn doesn't
go there because right yonders. As my friend from Texas, you,

(20:14):
I'm going to put a bar and right yonder? Say
where is that? He says? Right yonder? Right over there?
Happen here too. I mean you've got Excel lines all
over the med So it's like just like how some
of them are surfaced and some of them are not.
If they're not a surface, right, that's where they do
that horizontal or that diagonal drilling.

Speaker 5 (20:32):
Yeah, horizontal drilling typically yep, go down, go down a
mile or two and go out a mile or two.
And now the latest technology is doing it, you well,
so they go out down two miles, down a mile
or two out two miles and then take a curve
and comeback.

Speaker 4 (20:45):
That's pretty sure. I have another question. This is just
my question. Is there such thing as inside trading, like
like can you get in trouble. Let's say, Jack, you're
doing some engineering and you know that this is a
great pocket is going to produce well, and you say, hey,
Tom would contact this operator and buy some rights. Is
that is that considered or could you, as an engineer

(21:06):
buy some I don't know, I wanted to talk about
it is the considered? I don't think it's considered like
uh like inside trading because really I don't know actually
because but but if you have you ever given tips
to somebody saying I would buy royalties here because it's
producing really.

Speaker 5 (21:23):
Well, not not really, because I don't deal with royalties
on well, of.

Speaker 4 (21:27):
Course you're on a higher level. But you must have
friends that buy royalties.

Speaker 5 (21:31):
Now, not really, but they buy a lot of stocking
companies that are or you know a lot of oil
and gas companies.

Speaker 4 (21:36):
Their stock is.

Speaker 5 (21:37):
Really where the and and the dividends associated with them
is really what my group of network does. They don't
really invest in a lot of royalties, at least that
I know of.

Speaker 4 (21:48):
I wouldn't be the guy asking one last question somebody
wants to know, and that I won't bug you anymore?
What is a wildcatter? What is a wildcat?

Speaker 5 (21:54):
Wildcatter is a uh small group of people going out
looking for oil.

Speaker 4 (22:00):
Like They're not like Axon, They're.

Speaker 5 (22:02):
Like, well, Exon's a major, right, so they're a global major.
They're they're not conservative, but they come up with they're
they're developing found.

Speaker 4 (22:10):
Resources that are a very high probability.

Speaker 5 (22:13):
A wildcatters going around the outskirts of those trying to
find the little pockets that they don't.

Speaker 4 (22:17):
Pick up on or maybe the next big play or
any like that.

Speaker 5 (22:21):
So wildcatters just like a cowboy going out there trying
to find trying to hustle and find their own you know,
make their own business case work.

Speaker 4 (22:29):
By the way, we've been talking about all kinds of stuff,
and one thing I talked about was home buying technique
and a good broker on your side is key. Now
Frank does both buying and selling side of the transaction.
He's a master negotiation expert. If you ever need someone
to help you buy a property. He has a buying team.
If you want to list your property, he'll even give

(22:49):
you a price of what he thinks it will sell
for without any engagement. He'll do a complete, detailed analysis.
Frank Duran, The real Estate Man dot com three oh
three zero sixteen twenty two. Go with a sure thing

(23:09):
Denver's Best roofer Excel Roofing dot com. You don't pay
a cent until you're content. Time for an insurance checkup free,
no obligation comparison call Compass Insurance paying too much your
coverage at dozens of insurance companies find out now three
oh three seven seven to one help. You'll think you're
his only customer when you choose Frank durand the real

(23:32):
Estate Man dot com to list your home with Remax
Alliance three oh three nine two zero sixteen twenty two.
Hi Tom Arantino, YOU'RER troubleshooter three O three seven one
three talk seven one three eight two five five. As

(23:53):
I said, callers take priority and we will get to Jeff.
He has an issue with a general contractor. Jeff, what
is going on with you? Bro? What's happening?

Speaker 6 (24:04):
Hey, tom So, we had a leak last November and
it took these guys forever to come and finally fix
this stuff.

Speaker 4 (24:13):
Now you're talking about a leak, a leak in your roof.
Is that what you're talking about.

Speaker 6 (24:18):
No, I'm talking about a plumbing leak. The okay, shower
in my master bathroom was leaking. It leaked down the wall.
It messed up the ceiling in my living room.

Speaker 4 (24:28):
And is this new construction or is this a home
you've been in? What's the what's the thing here?

Speaker 6 (24:35):
It's a home we've been in for about eight years now.

Speaker 4 (24:38):
Okay, And so what happened? You called this company? And
was it a plumber?

Speaker 6 (24:45):
Hold on, hold on, I'll tell you. The insurance company
USAA set us up with a disaster restoration company or whatever.
And they came and they ripped out this.

Speaker 4 (24:56):
Oh so it must have been really bad then, yeah,
and they ripped out the shower and the disaster inspiration
guys were super quick.

Speaker 6 (25:06):
They came out, ripped all this crap out stuff. Sorry,
And then we waited on the general contractor for months
before they would come and do the work. And then
they came and did the work. They fixed those ceiling
in the.

Speaker 4 (25:19):
Living Well, here's what I don't understand. You got to
help me a little, and I interrupt because this it's
critical information. Normally, insurance doesn't get involved in anything like this,
so I don't understand what's going on, Like, why would
insurance get involved with the plumbing league They get involved

(25:40):
with the damage it causes, but not not kind of
to the extent you're talking about. So this must have
been major or did it happen as an event, because
if it happened over a period of time where you
could not pinpoint it to an event, you're stuck with it.
So what give me the nature of this leak? All

(26:01):
of a sudden you just happen to notice it more
or less.

Speaker 6 (26:06):
Yeah, we just started finally dripping from the ceiling in
the living room and we filed the homeowners insurance claim
over it. And that's how that's.

Speaker 4 (26:12):
Weird, because homeowners insurance normally doesn't cover something like that
unless it's tied to a storm or to some break
or some sudden catastrophic event. But let's just move past that.
Because USAA decided to open a claim, set you up
with a disaster restoration company. So what is the problem today.

Speaker 6 (26:33):
The problem today is that they fixed the stuff, They
replaced the bathroom floor. They replaced the shower, but.

Speaker 7 (26:42):
They did a horrible.

Speaker 6 (26:45):
Job on the tile in the shower. They didn't follow
our instructions, they didn't confer our selections. The project manager.

Speaker 4 (26:56):
Just okay, what does USAA say about it? What are
they going to do about it?

Speaker 6 (27:05):
They won't do anything other than call them and ask
for the money back. But that's not working.

Speaker 4 (27:10):
And okay, tell me this, tell me this. Have you
been out of pocket on anything?

Speaker 6 (27:17):
Well yet, but I'm about to come out of pocket
on mediation.

Speaker 4 (27:20):
And what is the name? What is the name of
the contractor?

Speaker 6 (27:24):
First General Services?

Speaker 4 (27:26):
And they were totally picked by your insurance company. Yeah, well,
I would say to my insurance company, why did you
pick this company?

Speaker 8 (27:38):
I have?

Speaker 9 (27:39):
I have?

Speaker 4 (27:40):
What do they say?

Speaker 10 (27:42):
Do they say?

Speaker 6 (27:43):
That's just the way they do the contract or connections thing.
They have a third party service that they go through.

Speaker 4 (27:49):
What do you want right now?

Speaker 8 (27:50):
The content?

Speaker 6 (27:52):
What do I want? I want the money back for
the showers so that I can have a competent contractor
coming in fix it.

Speaker 4 (27:57):
So okay, is that all? Is that?

Speaker 9 (27:59):
What is that?

Speaker 4 (28:00):
What it boils down to right now? Yep? How much
is that shower?

Speaker 6 (28:06):
About three thousand dollars.

Speaker 4 (28:08):
You could have gone to small claims court instead of
all this mediation crap. Fifty bucks small claims? What's that?

Speaker 6 (28:16):
The construction contract says mediation is the remedy?

Speaker 4 (28:20):
And then are you wait? Wait wait wait whoa bro
hold on? You just told me your insurance company set
all this up. I assumed you didn't sign a contract,
So now you're telling me you actually hired the contractor.

Speaker 6 (28:35):
Oh I only came into contact with these guys because
of the insurance.

Speaker 4 (28:38):
Well yeah, I understand that, man, But you signed the
contract I did, then you hired them. Okay, got it.
Now I understand why you're going through this. When is arbitration?

Speaker 6 (28:51):
I haven't speedily yet. I wanted to call you before
I decided to send this.

Speaker 4 (28:55):
Okay, I'm going to answer your questions coming right back
on specifically how we get ready for ouritration. I'm Tom Martino.
More right after this, go with a sure thing Denver's
Best roofer Excel Roofing dot com. You don't pay a
cent until you're content. Please time for an insurance checkup free,

(29:19):
no obligation comparison call Compass Insurance paying too much your
coverage at dozens of insurance companies find out now three
O three seven to seven to one help. You'll think
you're his only customer when you choose Frank durand the
real estate man dot com to list your home with
Remax Alliance three oh three nine two zero sixteen twenty two.

(29:41):
Hi Tom Martino, your troubleshooter, Jeff listen, I don't know
this should be a slam dunk. You're going to arbitration
with First General Services. They did a bad job. You
need expert opinions. Did you get other experts to tell
you what's wrong with the shower?

Speaker 1 (29:59):
No?

Speaker 6 (30:00):
Okay, went out and he knew what the leak was.

Speaker 4 (30:04):
But okay, I'm not talking about the leak. You said
you want to redo the shower. You literally want to
redo what the tiling and everything? Right?

Speaker 11 (30:12):
Yeah?

Speaker 6 (30:12):
The tile on the wall.

Speaker 4 (30:13):
Yep, Okay, So right now, what's good is we can
put a handle on the problem. It's the tile. Do
you need an expert to tell you that it's bad,
why it's bad, and what needs to be done to
fix it? Okay, that's what you need, and then you
take that to arbitration. I don't see how you lose
do you.

Speaker 6 (30:34):
No, I don't because the ground is about to start
falling off the wall.

Speaker 4 (30:37):
To be honest, Okay, here's what I'm going to do.
I'm marking this down. When is your arbitration? Did you
say it's not scheduled yet.

Speaker 6 (30:45):
Yeah, it's not scheduled yet.

Speaker 4 (30:46):
All right. Do me a favor, Do me a favor.
Call someone from the referralist on the tile, get a
tile expert out there, or you can even get Steve
the Painter. He's a great guy, star quality painting, Steve
the Painter, and this I can help you. He's he's
a jack of all trades when it comes to cosmetics,
even though he does painting. I think he can. He

(31:07):
did some tiling for me. I think he did call him.
He might have somebody if not, but we have people
on the referral list referral list dot com. I want
you to get ready for arbitration. You're not asking for
the world. You're very realistic and I think by the
way USAA you I don't know how the hell you
did it, but it's really good, man. It's really good

(31:31):
that they took this. They took this under their acclaim.
Really good. Sometimes you're and you end up with some problems.
So good luck to you man, and call me back.
I have it marked down here. Three oh three, seven
to one three talks seven one three eight two five
to five. Cynthia, what is this advice? You need? Financial advice?

(31:51):
I love giving financial advice. What's going on, Cynthia?

Speaker 12 (31:56):
Hello there, Hey, Well I hasn't had been set for
several years. I was his full time caregiver. He passed away.
It'll be a year this coming August.

Speaker 4 (32:10):
Oh, I'm sorry to hear that. What happened?

Speaker 12 (32:14):
Parkinson's and a cancer, several different issues, and all of
a sudden here I was out of my own Yeah,
and I'm trying to figure out how to pass forward
because we had to take out a cash out refly
on the house, which is not completely paid for.

Speaker 4 (32:36):
How much you owe on your house? How much you
owe on your house?

Speaker 12 (32:40):
I owe to twenty two thousand.

Speaker 4 (32:44):
Two hundred and twenty two thousand, and what is your
house worth?

Speaker 12 (32:49):
It's worth four hundred and sixty.

Speaker 4 (32:52):
I think, okay, And do you have the means to
make those monthly payments?

Speaker 12 (32:58):
Barely? Barely?

Speaker 4 (32:59):
What is your income?

Speaker 9 (33:00):
Now?

Speaker 12 (33:01):
That was the big question that my neighbor, my Neighbor
Integrity Electric.

Speaker 4 (33:10):
Well listen, Cynthia, Cynthia, I really can help you. I'm
I really can help you, and I want you to
know it's all free and it comes from the heart,
especially in your situation. So you hang on. I'm going
to come right to you and we'll talk about what
we do with you and then and just be patient
in just a few minutes. This is something that you

(33:33):
know is unfortunate, but it happens to us circumstances like this,
and we have to be prepared. Also, coming up, you're
going to hear about a new window cleaning company, Caddy
Window Cleaning, stick around, go with a sure thing Denver's
Best roofer Excel Roofing dot com. You don't pay a
cent until you're content. Time for an insurance check up, free,

(33:57):
no obligation comparison call cops insurance pay too much your
coverage at dozens of insurance companies find out now three
oh three seven seven to one help. You'll think you're
his only customer when you choose Frank durand the real
estate Man dot com to list your home with Remax
Alliance three oh three nine two zero sixteen twenty two.

Speaker 13 (34:21):
Rita red new need advice.

Speaker 14 (34:26):
Who you don't have?

Speaker 1 (34:29):
Come, run anxious sus fast as we can.

Speaker 2 (34:33):
Shooter's gonna help coming Man.

Speaker 4 (34:36):
Six is the Troubleshooter Show. Now, Tom Martine, Hi, Tom
Martina here, Welcome to the show. Three oh three seven
one three talk seven one three eight two five five.
We're here to help you solve problems, answer questions, take complaints,
make your life a little easier. And at the moment,

(34:57):
I have a common man here now. It's Jack Howard
Caddy window cleaning, a man who started a new business.
I love when people start businesses. I'm going to go
back to Cynthia as well. Jack. Right now though, front
and center, I want to ask you a quick question.
What were you doing before the window cleaning business?

Speaker 1 (35:14):
Sir?

Speaker 4 (35:15):
What were you doing?

Speaker 13 (35:16):
Yeah, so I was bouncing around a couple jobs, and
I was sitting at in a warehouse shop for a electrical.

Speaker 4 (35:24):
Distribute, really not going anywhere really. So then Jack, our
other friend who just had to leave Jack Jack, and
we call him Hammy. So he made a suggestion.

Speaker 13 (35:37):
Yeah, I mean I was sitting in the warehouse. You know,
I have eight hours a day to think about the
other ways to make it Yeah, Yeah, I meet Jack,
and I know he's he's a successful man.

Speaker 4 (35:49):
Yeah, starts businesses, knows what he's doing.

Speaker 13 (35:52):
Yep, I figure I should listen if he has advice. Sure,
after church one morning we were at his house. Yeah,
some coffees and sure, sure, bascuits and uh go ahead.

Speaker 4 (36:05):
Yeah sorry.

Speaker 13 (36:06):
And then I was asking him what he thought, and
he said that he has window cleaners that come and
do it.

Speaker 4 (36:13):
Don't do a great job.

Speaker 13 (36:14):
Yeah, they didn't do amazing And so I figured I'd
just hoot for it and try that out.

Speaker 4 (36:20):
So you bought all the equipment, you just started just
like that.

Speaker 13 (36:23):
Yeah, I was working out of my Honda.

Speaker 4 (36:25):
Cord And how many do you have now?

Speaker 13 (36:28):
How many do you do?

Speaker 4 (36:30):
You do the windows all yourself? Do you have helpers?
It's just me right now, it's just you. And then
you're going to expand.

Speaker 13 (36:36):
That's the plan eventually.

Speaker 4 (36:38):
So you work out of a truck. Now you have
great equipment and you basically clean windows. You go and
do the job now you need. And again here's where
companies get in trouble. You're going to be in so
much demand. You probably are right now. I mean, do
you have a lot of business.

Speaker 13 (36:54):
I'm getting there. It's it's grown slowly, uh, from word
of mouth, from posting a lot. So I'm getting there.

Speaker 4 (37:00):
Well, you will get there because I'm going to get
out your information. Jack says, you do a great job
and you're really attentive. The real, the real challenge is
going to be when people call you, I'm going to
have them let me know. I'm going to have them
let me know how you did, and you give them
you don't have to do discounselor and just do a good, honest,

(37:21):
fair deal, do a great job. And eventually where the
trouble comes in is where you expand from you and
your truck to having you and another person in your truck.
So you get them done faster. You don't let someone
go out on their own. You have them come with you,
and then you go with Then you two go and
do the jobs twice as past right, and so now

(37:43):
you're going to double your production technically if you get
a good helper and you pay them well, because if
you pay people well with a little bonus based on
what I call performance, a performance bonus, so you give
them a base and a performance bonus, then you too
can double yourduction. And then that person can then go
on their own. And I think I really believe it

(38:08):
is an industry for some reason that is entirely underserved.
I don't know why it is. How are you advertising
right now?

Speaker 13 (38:19):
So when I started, I didn't really know what I
was doing. I started going door to door and.

Speaker 4 (38:25):
She's okay, but how are you doing it now?

Speaker 1 (38:28):
Now?

Speaker 13 (38:29):
It's really been word of mouth and then Yelp and Facebook, And.

Speaker 4 (38:33):
You're going to have to do some online advertising, pay
some money, but it's not expensive, and you can do
targeted and you target zip codes. In fact, i'll go
over marketing play with you. But for someone young starting
out in the window cleaning business, I would recommend that
you do online. You put a budget to it, and

(38:55):
you do it targeted to zip codes okay, and you
can pick and choose clients. You don't have to pick
the extra large or the extra small. You can pick
whatever you want. Now, another thing, I have an idea
there are some big window companies that can't do the
job proficiently and well because they have too many jobs
lined up, and they might want you to do it

(39:17):
to fulfill the contract, and then they take a finder's fee.
That's another way of doing it to feed the pump,
to prime the pump. So how long have you been
off on your own right now in the window business.

Speaker 13 (39:29):
Yeah, I've been going on about three and a half months.

Speaker 4 (39:32):
I'd say, excellent, excellent, that's just the right time. Okay.
I'm going to go back to another call and then
we'll talk, and I want to ask about some of
the challenges you're coming up against. By the way, do
you have quick books? It's mandatory, okay, in my opinion.
How do you do your bookkeeping right now?

Speaker 13 (39:48):
I mean, it's nothing official.

Speaker 4 (39:50):
You just keep track of stuff, money in, money out.
It's always money in, classified money out, money out, classified
money out. So it's always money out. That's all it is.
And then you've got to have something to give to
an accountant at the end of the year or a bookkeeper.
But quick books, in my opinion, folks, is one of
the best things you can do, all right. I want

(40:11):
to go back to Cynthia. She actually she really really
jolted me a bit because I had a bout with cancer,
still have the bout with cancer, and I'm doing well,
thank God. And Cynthia, you lost your husband, and yes,
you're on your own and trust me, there's probably nothing

(40:36):
worse than not only losing the love of your life.
But now you're faced with all these questions. So I'm
going to tell you something, no matter what, it doesn't
have to be in just one phone call. You can
call us for help, and I'm telling you we'll never
ask for anything in return. Right now, you have two
hundred and twenty two thousand on your four hundred and
sixty thousand dollars home, and I need to know some

(41:00):
need to know basic stuff. So I'm going to start
asking some basic questions because you're on your own. So
we're going to start from scratch. What is your total
income and how do you derive it?

Speaker 12 (41:10):
It is social Security?

Speaker 4 (41:12):
How old are you? By the way, I forgot to ask,
how old are you?

Speaker 12 (41:16):
Seventy six?

Speaker 4 (41:17):
Oh my goodness, not that it matters, but you sound younger.
I don't know why, but so you're seventy six years old. Okay, okay,
Now you're going to get survivors benefits.

Speaker 12 (41:29):
You know that, right, Well exactly, that's what I have.

Speaker 4 (41:34):
Okay, you don't have your own you haven't worked enough
quarters to have your own.

Speaker 12 (41:39):
Well, we both had Social Security, but when he passed away.

Speaker 4 (41:44):
You get the bigger of the two, right exactly. So
what is your income with Social Security? What is it?
How much?

Speaker 12 (41:53):
Well, it's only social Security is two thousand and ninety three.

Speaker 4 (41:59):
No, twenty ninety three or twenty.

Speaker 15 (42:02):
Nine dollars a month?

Speaker 4 (42:03):
Okay? All right? Now are you on You're also on Medicare?

Speaker 12 (42:07):
I hope yes, of course.

Speaker 4 (42:10):
Do you have a good supplement and all that?

Speaker 1 (42:13):
Oh?

Speaker 16 (42:13):
Yeah, okay, I do, Okay.

Speaker 4 (42:16):
Okay, Now I want to know what else do you
have by way of income? Anything at all?

Speaker 12 (42:25):
Nothing. We did not get live insurance. We did not.
He was sick for so long time.

Speaker 4 (42:33):
I get it. I get it.

Speaker 12 (42:35):
I was just trying to survive day my day.

Speaker 4 (42:37):
Let's talk about it. Let's talk about your assets.

Speaker 12 (42:42):
I have a house.

Speaker 4 (42:43):
I have a house, that's it.

Speaker 12 (42:45):
But I still own mortgage.

Speaker 4 (42:48):
Okay, because we did that cash out REFI how much
is your monthly?

Speaker 8 (42:53):
Now?

Speaker 4 (42:53):
What did you do with the cash? Use it for him?

Speaker 1 (42:57):
Yeah?

Speaker 4 (42:57):
I did?

Speaker 16 (42:58):
I did.

Speaker 4 (42:58):
I need to know any thing you have by way
of asking you have. No, you don't have any cash
in the bank at all.

Speaker 12 (43:06):
I do have ten thousand dollars cash. Good in the bank.

Speaker 4 (43:11):
Good send it to me. I'm just kidding. Okay, So, okay,
I get it. Now tell me about transportation. I'm going
through the basics. I'm going through the basics and everyone listening.

Speaker 12 (43:24):
Yeah, you have to have the info. Good, I said,
I'm trying.

Speaker 4 (43:28):
But tell me about transportation.

Speaker 11 (43:31):
Have a cast?

Speaker 4 (43:33):
Okay, but I need to know youear make model? And
is it breaking down? Is it good? What is it?
What year is it?

Speaker 12 (43:39):
It's a ninety two s rou what.

Speaker 4 (43:44):
It's not? A nineteen ninety two.

Speaker 12 (43:48):
That is and it works like a charm?

Speaker 4 (43:51):
Wait? Is that the only transportation you have?

Speaker 11 (43:55):
This?

Speaker 12 (43:55):
Yes, that's it.

Speaker 4 (43:58):
You're like killing me here?

Speaker 12 (44:00):
Why are you killing me? Where?

Speaker 4 (44:02):
Okay? So you and your husband existed with a thirty
three year old Subaru?

Speaker 15 (44:10):
Yeah?

Speaker 4 (44:11):
Okay? How many miles on it?

Speaker 12 (44:14):
He wanted the big Subaru because he worked in the
lumber industry and he was the door manager of Colorado.

Speaker 4 (44:23):
Okay, I need to know something. I need to know
it's all hold on, I need to know something. You
have a nineteen ninety two Subaru and it runs great?
Thank god?

Speaker 12 (44:32):
It's nineteen what eighteen?

Speaker 4 (44:36):
No, nineteen ninety two? Yeah, thirty three years old a Subaru?
How many miles on it camp.

Speaker 12 (44:46):
Oh my gosh, rusty. So look at the paperwork that
it's a lot.

Speaker 16 (44:53):
Okay, all right, it's the subaru of the most incredibly
wonderful vehicle of the whole world.

Speaker 4 (45:07):
You know, it's not just no matter how wonderful it is,
it's not gonna last much long. I mean, it's just okay,
I'll need it.

Speaker 12 (45:16):
Okay, I get grocery delivered.

Speaker 4 (45:19):
Okay, good good, dear, good good good. I have some
suggestions for you. I really do, some solid suggestions to
start right out. You got ten grand, you got a house.
I want you to hang on and I'm gonna have
some solid suggestions and I'll take the other calls as well.
Hang on, Cynthia. My heart goes out to you, honest
to goodness, I will okay you hang And by the way,

(45:45):
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(46:08):
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(46:30):
roofer Excel Roofing dot com. You don't pay a cent
until you're content. Time for an insurance checkup free, no obligation.
In comparison, call Compass Insurance paying too much your coverage
at dozens of insurance companies find out now three oh
three seven seven to one help. You'll think you're his
only customer when you choose Frank durand the real estate

(46:52):
Man dot com to list your home with Remax Alliance
three oh three nine two zero sixteen twenty two. Hi
Tom Martinez here talking to Cynthia. And Cynthia, I want
to bring up John Clace. He is with CMG Mortgage,
which is a giant mortgage company around the world, and

(47:16):
they do reverse loans. You are one of the few
people in the world, not the few, I shouldn't say
few in the world, but for me, reverse loans are
very specialized and only apropos in certain cases I would
really consider if you were my mom, if you were
someone I was really close to my sister, I would

(47:36):
advise in your situation, possibly a reverse loan. But I
want to talk to John about it. John, Welcome to
the show. Cynthia is. Cynthia is seventy six years old,
and she's a widower, and excuse me, a widow. And
her home is worth four sixty but she has a

(48:01):
loan on it of two twenty two. If we had
the goal of just paying off that home, what do
you think do you think she could do it? At
her age? Would she have enough equity to do it?

Speaker 8 (48:17):
I would think so. So when were the numbers again?
So you think that?

Speaker 4 (48:19):
Okay? Right now? She her home is worth about four
sixty and she owes to twenty two.

Speaker 8 (48:30):
She was to twenty two.

Speaker 4 (48:32):
Let me just and she's seventy she's seventy six years old.

Speaker 8 (48:38):
Yeah, I think she would be able to. I mean,
it's going to be right about the payoff of the mortgage.
I mean she's not going to get a lot extral
but yeah, I think she'd be able to get that.

Speaker 4 (48:50):
House paid off. I mean, yeah, her age and where.

Speaker 8 (48:53):
It is, I do I think she'd be able to
get right about you know, two twenty five or to
twenty and you know we could we could work some
clothes and costs out with her type thing to test.

Speaker 4 (49:04):
Yeah, you could make it a break even. So, Cynthia,
how much a month is your payment approximately?

Speaker 12 (49:10):
Did you say, well, it's two thousand two?

Speaker 4 (49:18):
Oh you said that. I think you told me it's
I'm sorry, No, you didn't tell me it's two thousand something. Though,
let's say it's around two thousand dollars right, Yeah, Okay,
now listen to this.

Speaker 12 (49:31):
It's a really low percentage rate on my mortgagement.

Speaker 4 (49:35):
Yeah, but it doesn't it doesn't matter at this point
in your life if this is your only home. And
here's what we're talking about. We're talking about survival, and
we're talking about and we're talking about thriving. So here's
what I would recommend. If you can do away with
that house payment, think about that.

Speaker 12 (49:58):
Yeah, but I don't think I have enough equity. I
do think I have the percentage of equity to whatever
to make that possible.

Speaker 4 (50:09):
I think you do. It is.

Speaker 12 (50:12):
I just wasn't sure about that.

Speaker 4 (50:15):
If you're seventy six years old, if you're seventy six
years old, and you're looking at a value of four
sixty and it could probably be more. What are you
basing the four sixty on? Is it based on the
last appraisal when you took out this loan?

Speaker 12 (50:31):
No, just a rabbit hole County. I'm going a rabbit
hole county. So they gave me an appraisal value.

Speaker 4 (50:40):
That's what. Oh no, no, no, no, that's not market value.
That's lower than market value. It's your house will be
worth more.

Speaker 12 (50:48):
Exactly because you know what, I have a beautifully finished basement.

Speaker 4 (50:55):
I mean, Cynthia, I believe I'm just gonna I'm just
gonna move forward with my advice and then we can
work out the details. But if you called John, he's honest.
If this is not good for you, he's going to
tell you. But interest rate doesn't matter because all of
this is going to accrue until you die, and you
never have to pay it back. You never have to

(51:16):
pay a dime. You get to live there the rest
of your life, and in fact, in ten years if
you want to move into assisted In ten years, if
you want to move into assisted living, you can sell
your house and if your house is worth more, you
get the money. If it's worth less, you walk away.
There is no downside to this reverse loan for you,
no downside whatsoever. You get. Plus you get to keep

(51:41):
your ten grandet. It's a reverse, it's called a reverse mortgage.
But you have here's the here's the.

Speaker 12 (51:50):
Thing though, I can't qualify for that that maybe I do.

Speaker 4 (51:54):
Tell me, tell me why you thought you wouldn't qualify
because of the.

Speaker 12 (51:59):
Loan to loan to value, you know, and Tom.

Speaker 8 (52:03):
Tom, let me step in because on just the hecking,
we have some proprietary products.

Speaker 12 (52:07):
But if you look at and I believe just my.

Speaker 4 (52:11):
Cynthia, Cynthia, just listen for a minute here, John Clay. No, No,
it's okay, go ahead, John, go ahead. John.

Speaker 8 (52:19):
If you if you ran the numbers just off the
surface and on the typical hacking, yeah, you probably show
like you're twenty.

Speaker 4 (52:27):
Thousand dollars short.

Speaker 8 (52:28):
But we have some proprietary products plus through Tom, and
then we're gonna work on because we can work on
the costs. There are certain things the reverse mortgage can do,
and one of those is we can work on the.

Speaker 4 (52:39):
Cost can't he's talking, Cynthia, of giving he's talking about
giving you a discount and then and getting Here's what
he here's what his goal is. His goal is to
make it a break even for you or a little
positive on your end. That's his goal.

Speaker 12 (52:55):
To make it a little longer.

Speaker 8 (52:58):
And well maybe I think we can get a value
up there now that what you were talking about. So
that's going to be a big, big issue.

Speaker 4 (53:05):
Do you remember how old? How long ago did you
take out that mortgage?

Speaker 17 (53:11):
Oh?

Speaker 12 (53:11):
Gosh, it was two thousand. I wasn't nineteen two thousand
and five.

Speaker 4 (53:17):
Maybe, Oh it wasn't twenty years ago?

Speaker 16 (53:20):
Was it it was?

Speaker 12 (53:22):
I think?

Speaker 4 (53:24):
Okay, all right, listen, maybe a little more, Cynthia. It
will not cost you a dime to go down this route.
I am telling you as a friend, I would never
steer you wrong on this. You need to explore this option.
It's made for people in your situation. Were you mortgage, Yes,

(53:48):
but it's not Listen, it's not just a reverse mortgage.
It's a reverse mortgage with someone honest. Because people that
sell reverse mortgages sometimes they don't do the best for you.
Cynthia loves talking. So Cynthia, I'm gonna do this for you.

(54:09):
I can trust you can trust me for God's sakes,
I would never I would never steer your I'm telling
you this, Cynthia, you have my heart.

Speaker 16 (54:19):
I know you lost your husband.

Speaker 4 (54:21):
I want to help you. I want to help you.
So here's what I'm gonna do. Put her on hold.
I want you to give her John Place's number, and
I want John to talk to her today. John. I
can trust you. I know that. That's why I'm sending
her to you. And I appreciate you. I appreciate you
coming up partner and lending dot Com. Thank you, John Place.

(54:43):
We appreciate it very much. And now I'm going to
go to Paul. Paul, you have a question on selling.
This is very interesting. You have a question.

Speaker 16 (54:54):
I thank you.

Speaker 4 (54:56):
You have a question on selling a LLC. Explain that
to me.

Speaker 18 (55:03):
My brother and I own fifty percent in LLC together.

Speaker 4 (55:10):
Well, hold on, so you both own who owns the
other fifty percent?

Speaker 18 (55:15):
My brother owns fifty, I own fifty.

Speaker 4 (55:18):
Oh, so you both you and your brother own an LLC. Okay,
I got it. So what is your question?

Speaker 18 (55:26):
My brother wants to get out of the partnership, he's retiring.

Speaker 4 (55:32):
What does the partnership own? What is the purpose of
the LLC.

Speaker 18 (55:38):
We had three rental properties.

Speaker 4 (55:41):
Okay, what do you mean had? What do you have?

Speaker 6 (55:44):
Now?

Speaker 18 (55:45):
We liquidated two of those properties and we have a
cash fund right now, but you have one.

Speaker 4 (55:53):
You still have one rental? Is that correct?

Speaker 18 (55:56):
That's correct?

Speaker 4 (55:58):
And how much cash?

Speaker 18 (56:01):
A million?

Speaker 1 (56:02):
Two?

Speaker 4 (56:03):
Okay? You okay, So now go on with your rest
of your question.

Speaker 18 (56:09):
I want to buy my brother out and continue the business.
Why it's kind of a family business. I wanted to
bring my kids into it so that they have something going.

Speaker 4 (56:25):
But you only own one, You only own one rental, right.

Speaker 18 (56:31):
So I wanted to use the cash that I'm part
of the cash that I would receive from the LLC.

Speaker 4 (56:42):
Well, you own, well, it would be it would be
six hundred thousand, right.

Speaker 18 (56:48):
Okay, use that to buy my brother out.

Speaker 4 (56:52):
Okay, that may not be enough. It may not be enough.
Here's what I'm asking. Here's how you price that LLC.
Let me just get right to that, Paul. Okay, here's
how you price the LLC. One point two is a
no brainer. It's worth one point two plus any equity

(57:12):
or minus any deficiency in that remaining property. So what
is the situation with the remaining property?

Speaker 18 (57:22):
It's worth eight hundred thousand, free and clear.

Speaker 4 (57:27):
Okay, then you will have to buy him out, and
I'll tell you how. Coming right up, I'm Tom Martine.
Go with a sure thing Denver's best roofer Excel Roofing
dot com. You don't pay a cent until you're content.

(57:51):
Time for an insurance checkup free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three seven to seven
to one help. You'll think you're his only customer when
you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two. Hi Tom Martino here,

(58:19):
Welcome to the show. Three O three seven to one
three talks. So Paul has an LLC with his brother.
They had some rentals they sold, they have one point
two liquid and then he has a rental that's worth
about eight hundred thousand, and it's free and clear. Is
that right? Do I have that right? Paul? All right?

Speaker 18 (58:42):
Correct?

Speaker 4 (58:42):
So obviously it's not brain damage here to figure out
what you have to pay your brother. You have to
pay him the six hundred thousand plus four hundred thousand,
half of the rental equity and half of the cash
minus anything he might owe the company. So do you
guys owe the company anything or are you both even?

(59:04):
Has he taken out more money than you over the years. No,
we're both even good. This is so easy. So so
it's easy four plus six you owe them a million bucks.

Speaker 18 (59:17):
Okay, I understand that. The reason I want to stay
in in the company is I want to use the
rental income.

Speaker 4 (59:27):
As my retirement.

Speaker 18 (59:29):
And okay, on the pass on the house when after
I pass away and my wife passed away to our kids.

Speaker 4 (59:38):
Well, you don't even have to do that. If it's
in the LLC and they're part of the LLC. You
can have a succession plan within the LLC and it's
like a tricky trust. You don't even have to do
anything special. It's a wonderful form of ownership. What you
have is very solid. Your plan is very solid. But
you do understand you have to take a million dollars

(59:59):
of that cash reserve and pay off your brother. You
get to keep to two hundred grand in the company
and the rental That makes everything even steven.

Speaker 18 (01:00:08):
My question is do I avoid capital gains on the
house I'm keeping. Well, that's what I want to pass on.

Speaker 4 (01:00:17):
Why what do you mean avoid? I don't understand, Paul,
I don't understand what you mean. Do you avoid capital gains?
Explain that to me.

Speaker 18 (01:00:25):
Because I want to eventually pass it on to my kids.

Speaker 4 (01:00:29):
Okay, listen carefully, listen carefully. If they become an owner
of the LLC. If they become an owner, oh, you know,
this is a good question. The question is do they
inherit your basis or do they get a stepped up basis?
That is a very good question. So you hold on

(01:00:52):
and I'm going to get someone from Atlas Firms on
to talk about this. This is a very good question, Paul,
and it will help you immensely because if they inherit
your original basis, they're going to have a hallacious tax
to pay. So why don't you hang on? Hey, Kaschina,
get someone on from Atlas CPAs. Do we have a

(01:01:13):
do you have a contact there that you call all
the time?

Speaker 11 (01:01:16):
Eric Reinemer?

Speaker 4 (01:01:17):
Okay, and if he's not around, ask for someone who
can come on the air. They gave me a contact.
But if Eric's not there, asks to talk to oleg
or Olg and ask if he can give us someone
to come on the air. They gave me a contact.
Unfortunately I don't have it right in front of me
right now. Paul, you hang on because this is very

(01:01:39):
valuable information that we're going to dispense. Jason, your turn.
What's going on with you? Jason? Yeah?

Speaker 15 (01:01:48):
I purchased sich Fuel RV camper out of state dealership.
We got it and spent one night in it after
about a week withpent a night in it and my
wife felt kind of the inosas after being in there,
and then the second night she actually had some burning
in her nose and burning in her lungs. And then
my son also had some congestion and didn't feel good.

(01:02:10):
And my daughter also like her breathing wasn't normal. So
I talked to the dealership and they said they couldn't
do anything about it. They said we could sell it.
We'd have to pay in a bunch of money to
sell it.

Speaker 4 (01:02:20):
Well, what did you expect hold on? When you buy
something as is? What did you expect them? And I'm
not being a wise guy, I'm really asking what did
you expect them to say? Send it back and we
give you a refund.

Speaker 15 (01:02:34):
I didn't really know what I could possibly do.

Speaker 4 (01:02:36):
Okay, did you buy it? Let's let's let's examine this.
Did you buy it as is.

Speaker 15 (01:02:43):
As a brand new yes?

Speaker 4 (01:02:45):
Did they misrepresent it? Not that I know it's now
what is wrong with it that you're getting sick? Maybe
it's something simple.

Speaker 15 (01:02:56):
I don't know. We we took it in, the called
the manufacturer, the menu in doctors, had to take it
into a dealership. We waited and had had to take
in and they couldn't find anything. They checked the carbon
monoxide detectors, checked the for gas. We didn't turn into
gas on. We didn't even have a chance to do that.
And they couldn't find anything.

Speaker 4 (01:03:13):
Well, that's going to be a hell of a thing.
Of course they're not going to do anything. Now. If
they had found asbestos, not asbestos, but mold or something
that they had covered up, we could help you. But
if they can't find anything, Now, did you get sick
or did just they get sick?

Speaker 15 (01:03:31):
I just had like a stuffy nose the next morning.

Speaker 4 (01:03:35):
You know, sometimes just inside air inside an RV? How
big is this RV? Or how is it a bumper pole?
A fifth wheel? What is it.

Speaker 15 (01:03:47):
It's a fifth wheel. It's pretty big.

Speaker 4 (01:03:50):
Fifth wheel camper. Okay, have you gone online to figure
out if anybody else feels stuff like this?

Speaker 15 (01:03:59):
Some other people mine reported it, but I don't know
if I don't know what the manufacturer was, but people
have reported online but not feeling good.

Speaker 1 (01:04:08):
Oh.

Speaker 15 (01:04:08):
I know that like during one of the one of
the hurricanes, the federal government bought a bunch of RVs
for people to live in and they a lot of
them got sick. So I don't know if I don't
know that was in the past.

Speaker 4 (01:04:17):
I don't know how old that was, but that's weird.
What brand is this?

Speaker 15 (01:04:23):
It's a redwood like.

Speaker 4 (01:04:26):
Just like a new car smell or something. If you
just tried to open the windows and let it air out.

Speaker 15 (01:04:32):
Yeah, we let it air out for like several weeks.
That smell still. It's a pretty strong, classic kind.

Speaker 4 (01:04:38):
Of Wait, so there's an actual smell. There's actually a
smell you can smell.

Speaker 15 (01:04:44):
Yeah, I mean it's like a new car smell. It's
it's pretty strong. And they and then the couple, a
couple of dealers said there's some like eco spray they
spray to make it smell new. Two different dealers mentioned that,
but they didn't say anything past that.

Speaker 4 (01:05:01):
How old is this? Is it brand new?

Speaker 15 (01:05:04):
It's it's brand Oh.

Speaker 4 (01:05:07):
When I said as is, wait a minute, this is
brand new?

Speaker 15 (01:05:13):
Yes, yes, brand new.

Speaker 4 (01:05:16):
Okay, from what I'm reading, the most common issues are
holding tanks or water. But this is brand new. This
is brand new.

Speaker 15 (01:05:26):
This is we haven't put any water in it.

Speaker 4 (01:05:31):
So it's not what about blocked what about blocked vents?
But this is not a putrid odor. This is otherwise,
it's not a it's not a bad odor. It's just
an odor.

Speaker 15 (01:05:44):
Yeah, it's like a chemical like new plastic, kind of
small order odor.

Speaker 4 (01:05:50):
But it's brand new. So that's the part that has
me baffled. It's brand new, and I'm not finding anything
online from other people with a brand new fifth wheel
Redwood by Keystone. There's nothing that And it's not stinky.

(01:06:12):
It's strange.

Speaker 15 (01:06:15):
Yeah, yeah, it's not you know what I mean.

Speaker 4 (01:06:17):
Like, there can be smells. There can be smells that
aren't necessarily bad, but they become bad because they're overwhelming,
like fresh paint, for example. It's not like smelling sewer gases, right,
but it still can it's still not good for you.
So that's what this is like. This is like something
that is not necessarily bad, but it is bad over time.

(01:06:43):
And geez, I would experiment. I would also experiment. I
would also experiment on have you well, have you thought
about selling it? Do you owe money on it?

Speaker 3 (01:06:56):
Yeah?

Speaker 15 (01:06:56):
Oh yeah yeah, we'd have to pay in more to
sell it.

Speaker 4 (01:07:00):
So what did it depreciate? How long have you had it?

Speaker 15 (01:07:05):
We've got it last fall and it took them about
six months to get it in and to get it
looked at, and so we just got it back about
two weeks ago.

Speaker 4 (01:07:11):
But why did it depreciate that much that you can't
sell it to break even?

Speaker 18 (01:07:18):
Well, the place we looked at the sell it.

Speaker 15 (01:07:20):
What they would give us the coastline is less? And
what we own it?

Speaker 4 (01:07:25):
What do you mean? I'm asking what is it worth?
And what did you pay? That's what I'm asking.

Speaker 15 (01:07:32):
They say they can sell it for about ten thousand less,
and what we own it?

Speaker 4 (01:07:37):
What do you what did you buy it for?

Speaker 15 (01:07:41):
It was one thirty four nine plus like twelve thousand attacks.

Speaker 4 (01:07:48):
Holy crap. Yeah, yes, it's a nice Okay, I gotta
take your break hold on, let's try to figure this out.
Hold on go with a sure thing Denver's Best roofer
Excel Roofing dot com. You don't pay a cent until
you're content, wait time for an insurance check up free,

(01:08:13):
no obligation. In comparison, call Compass Insurance paying too much
your coverage at dozens of insurance companies find out now
three all three seven seven to one help. You'll think
you're his only customer when you choose Frank durand the
real estate Man dot com to list your home with
Remax Alliance three all three nine two zero sixteen twenty two.

Speaker 2 (01:08:37):
Ripped You needed that?

Speaker 1 (01:08:42):
Who you don't have? Runious as fast as you can.

Speaker 2 (01:08:49):
Shooter's gonna help.

Speaker 3 (01:08:50):
Come Six is the Troubleshooter Show. No Tom Martino.

Speaker 4 (01:08:58):
Hi, I'm Tom Martino, and we have a bunch of
discussions going on, and one had to do with selling
an LLC or buying part of an LLC from a brother.
I'm going to explain it to our accountant and I
want everyone to listen. This is a really good discussion.
And what we have is we have Eric Reinemer, one

(01:09:20):
of the partners at Atlas Firms dot com. The accountants
we use and who we recommend. Eric I want to
lay out a scenario for you. Okay, all right, So
Paul and his brother have an LLC. They were in

(01:09:40):
the rental business. They sold a couple rentals. They have
one left. So here's the situation with the LLC. They
have one point two million in cash in the LLC
and they have a rental free and clear that is

(01:10:01):
worth eight hundred thousand. He wants to buy out his brother,
and what I told him before is in order for
his brother to exit, he owes his brother half of everything.
So because they own it fifty to fifty, so of
the one point two his brother is entitled to six

(01:10:24):
hundred thousand of the equity rental. The equity in the rental,
he owes him four hundred thousand. So basically, his brother
to walk away would be paid a million dollars. You
got me so far?

Speaker 12 (01:10:40):
Yeah?

Speaker 4 (01:10:41):
Okay, So then Paul would end up with an LLC
with two hundred thousand dollars left in it because the
million would be given to his brother to walk away.
So I think I'm figuring that correctly, am I? So far?

Speaker 7 (01:11:00):
I get a couple of questions, Am I right? There's
only the two remaining partners that's all that's left.

Speaker 4 (01:11:05):
Yeah, just he and his brother.

Speaker 7 (01:11:07):
And is there any debt. There's no debt on the book.

Speaker 4 (01:11:10):
No, no, no debt. So I've told you everything. One
point two in cash eight hundred inequity. If he pays
his brother half of the equity and half of the
cash I met, not debt, half of the cash, then
his brother walks away. So now Paul owns the entire
LLC with two hundred thousand dollars cash in it. So

(01:11:36):
here's my question to you, which is really important. He
wants to bring in his children in to the LLC. Presumably, Paul,
you are going to gift the ownership in the LLC.
They are not going to buy in. Is that correct?

Speaker 18 (01:11:55):
That's correct, And it would be a small share, or
my wife would by the fifty percent share.

Speaker 4 (01:12:02):
Why would your wife buy the fifth? Why would your
wife do it?

Speaker 18 (01:12:06):
Because it's then they would inherit at when we pass away.

Speaker 4 (01:12:14):
Okay, that's a matter of estate planning. But remember there
is no limit on gift taxing, so don't think there
is that. You don't have to pay a gift tax.
People mistakingly believe they have to pay a gift tax
unless you're going to have an estate worth more than
sixteen million at the time of your death, you don't

(01:12:35):
really have to worry about your I don't want to
get into that right now. But Paul, let's just say,
but here's the real question.

Speaker 8 (01:12:42):
Eric.

Speaker 4 (01:12:43):
If his kids come into the LLC right now, do
they inherit the basis of the remaining rental that they
own or do they get a stepped up basis on
the day they come into the LLC.

Speaker 7 (01:13:03):
To the second question, there would be no step up
because that only happens when there's a death, So there
is no step up stepping back from it. When Paul
gets removes his other partner. At that point, all of
a sudden, you have a single member LLC, which it
might be worth considering. Then is it going to be

(01:13:26):
an LLC moving forward or not? And he can arrange
for whatever agreement with is simpley with his kid that
he wants to. It's really an open it's whatever way
he wants to structure it with whatever kind of equity
buy in or not. That's the main thing is there's
going to be some interesting tax issues wrapping up the

(01:13:47):
sale to the brother, and the brother's going to have
some taxes to figure out obviously on that sale, right.

Speaker 4 (01:13:56):
Right, the brother, if he cashes out of the l LLC,
is going to have to pay tax just like the LLC.
Did the LLC pay any taxes on the one point
two million dollars in sales proceeds, Paul?

Speaker 6 (01:14:14):
Not yet.

Speaker 18 (01:14:15):
It was only sold this earlier this year.

Speaker 7 (01:14:20):
So you O, you sold a property this year. That's
where the cash came from. So there's already going to
be some partnership capital gains to sort out before the transition.

Speaker 4 (01:14:31):
Right, You're right, so I said wrong, instead of giving
him half of the cash, you give him half of
the cash after taxes are.

Speaker 7 (01:14:40):
Paid, exactly.

Speaker 4 (01:14:43):
So what you need to do is figure out the
tax return for twenty twenty five. Whatever is net liquid,
fifty percent would go to your brother. Whatever rental equity
there is, fifty percent would go to your brother. Then,
as Eric said, getting that LLC to your kids, what

(01:15:06):
I would do is I would just keep it and
then just have your kids inherit it. If the kids
inherit the LLC, though, Eric, do they get the original
basis or is there a stepped up basis even though
the property is in an LLC.

Speaker 7 (01:15:26):
Yes, at that point.

Speaker 19 (01:15:27):
If Paul were to pass.

Speaker 7 (01:15:29):
Then there would be and it goes to the kids.
They would get a stepped up value based on the
paramount value of the partnership at that time. But by
the way, when you remove your other partner poll, all
of a sudden you've got a single member LLC, which
maybe doesn't he need to need to file a separate
taxing anymore because by default, the single member LLC just

(01:15:53):
files on your ten forty. You don't need a partnership
return anymore. So there's some issues there.

Speaker 4 (01:15:59):
Now here's the other thing, Paul, I do not know
why you would muddy the waters once you get rid
of your brother net the taxes. I don't know why
you would bring your wife in it. Why would you
bring your wife in it?

Speaker 18 (01:16:16):
There's some language in r LLC that there intended to
be two partners all the time. So our LLC operating agreement.

Speaker 4 (01:16:29):
Well, there's not cleaning it up. It's simply you simply
amend it. And if you're going to be the only member,
it's going to be. It's a matter of having a
meeting and just making a note that you're amending it, okay.

Speaker 7 (01:16:44):
Or Paul could just add his spouse as a one
percent partner. That's common, just a little minor percentage, that's
not consequential.

Speaker 4 (01:16:55):
Yeah, but then if he does, they're going to have
to do k ones.

Speaker 7 (01:16:59):
That's true. Well, yeah, a lot of issues around that.
You know, it's it's not a one dimensional topic, but yeah,
there's a lot. Paul, do you have something to help you?
Do you have somebody that does your partnership return?

Speaker 18 (01:17:13):
We had some like a lady doing it, and we
asked her some questions and she said she referred us
to a tax lawyer.

Speaker 4 (01:17:23):
You don't need a tax lawyer for for God's sake,
you don't need a tax lawyer for the simplicity. You
have one of the most simple LLC's known demand. You
have cash and a property, that's it, and you have
two partners. I mean, what you need to do is
call just call Atlas firms. I'm serious. Just they can

(01:17:43):
take care of this in a heartbeat. And they can
even do if you wanted to bring your wife in,
which I don't recommend not because she's your wife, but
there's no reason to. Once it's a one member LLC,
I would keep it that way and simply have the
LLC go to your children upon you your death.

Speaker 18 (01:18:02):
That's what I was thinking that if we could do
it that way, that's the way I would prefer doing it.

Speaker 4 (01:18:08):
And then you should just call Atlas Firms. They can
file the tax return for this year and you'll be done.
And then from then on in you just keep it
in your name as a single member member LLC. Upon
your death, your will says that the LLC goes to
the kids. That's it done, very good. And because and

(01:18:29):
because the because the LLC goes to your kids, there's
no reason to do a beneficiary deed or anything.

Speaker 18 (01:18:37):
Okay is that what I thought your referral list?

Speaker 4 (01:18:42):
Yes, but just look on Atlasfirms dot com. It's really easy. Okay, Yeah, Eric,
is there any any last words on this one?

Speaker 7 (01:18:52):
Eric, No, No, it sounds like a simple thing, but
there's like you played out at list, it's some really
important planning things that can really keep it simple for Paul.

Speaker 4 (01:19:01):
So right, goodness, that's the whole that's the whole purpose
is to keep it as simple as possible. That's one
thing Atlas has done for me over the years.

Speaker 1 (01:19:11):
Uh.

Speaker 4 (01:19:11):
And their phone number for those listening three oh three
seven nine nine nine one one one. I'm Tom Martine.
We have more coming right up. Go with a sure
thing Denver's best roofer Excel Roofing dot com. You don't
pay a cent until you're content. Time for an insurance

(01:19:36):
check up free, no obligation. In comparison, call Compass Insurance
paying too much your coverage at dozens of insurance companies
find out now three oh three seven seven to one. Help.
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two. Hi Tom Martino here, Welcome to the show.

(01:20:02):
Three oh three seven to one to three talk seven
one three eight two five five. Jason, let's go back
to your RV. I looked up as much as I
could on this topic, and basically, there's nothing that covers this.
There's not a defect. You can prove, it's not going
to be a warranty issue. You're it's terrible. You are

(01:20:24):
either stuck with it or you have to figure out
how to get rid of this odor, or you're going
to have to sell it for a loss. I mean
there is just not an answer to everything, and yours
is one of them. There are people that have experienced
new car smells and new vehicle smells. There are some
people with fifth wheels and with campers that have had odors.

(01:20:45):
Some have traced it to actual mold and stuff they
could mitigate. But other than that, there's not much you
can do about it. I mean, I don't know how
else to really put it. There's not much you can
do about it. Now. There was a company years ago,

(01:21:08):
let's see, they were really good. In fact, they're still around.
I just looked them up. They had a spray that
got rid of everything. It didn't cover it up, it
got rid of it at the root. I remember them
from years ago. Now I don't know if it's the
same owner. They used to be on the referral list,

(01:21:29):
but I swear to god they were wonderful. They're restoration specialists,
but they were specifically good for odor control. They were
simply the absolute best at removing odors and sources of odors.
They have done everything, and I have never found an

(01:21:52):
odor they could not get rid of. Everything they do
is fragrance free. They cover up nothing. If you want
to take down again, I don't know if it's the same.
You might call them and say I heard about you
on the Tom Martino Show. Do you still have that
spray that can get out odors? Have them do a treatment.

(01:22:15):
You might be pleasantly surprised. Here's the number. By the way,
the name of the company is stink ink Like Incorporated,
stink I NC, Stinkinc. Dot com, Stinkinc dot com. They

(01:22:39):
have a special section just for odor control. And here's
their number. I'd like to know if somebody does call them,
if they still do this stuff, and they even had
a spray they would sell you just to spray that
you could use. It was the best spray I have
ever encountered. Now, if there's a dead animal in there,
they obviously would have to remove it. But if it's

(01:23:01):
just an odor and it's environmental, you know, meaning all
over from the walls or from outgassing or whatever, they
can do it unidentified odors. There is nothing quite as
annoying as they say on their site as an unidentified
foul odor or odor in the Homer workplace. Lucky for you,

(01:23:24):
we've experienced every smell that exists and persists, and we
have trained people who can do away with them. So
give them that, give them a call three oh three
eight eight six forty seven nineteen. Three oh three eight
eight six forty seven nineteen. Let me know what they say,

(01:23:50):
and you know, we'll revisit it. But that's the best
I can tell you. Otherwise you're you're on your own
an with an odor. I mean, if it can't be
taught to a defect, you're on your own. Now, let's
talk about a roofer with Vicky. Vicky, what's going on
with you? Vicky? Hello, Hey Vicky, what's going on?

Speaker 8 (01:24:15):
Okay?

Speaker 10 (01:24:16):
I sh had some hail damage done and I had
a roofer come in replace on my roof.

Speaker 4 (01:24:25):
Okay, who replaced your roof?

Speaker 10 (01:24:30):
Colorado Mountain Roofing.

Speaker 4 (01:24:33):
How'd you find them?

Speaker 10 (01:24:37):
Well, I had got I had another company contracted and
they hired h like I cut out the middleman the
first roof. I had the people that I had looked
into doing it, and then I thought, well, I'm going
to save me some money. I'm going to cut out

(01:24:58):
the middleman. And I talked of the workers and he said, yeah,
we can do it. We're Colorado Mountain Roofing and we
can finish the job at I think they went twenty
five thousand less, so I went with them.

Speaker 4 (01:25:13):
How much was the whole job bid at?

Speaker 10 (01:25:17):
The whole job was bid at? I think right under
two hundred thousand.

Speaker 4 (01:25:22):
What kind of a frickin' roof was this?

Speaker 10 (01:25:27):
These are metal sheds that I had, plus my homes
are metal roofing.

Speaker 4 (01:25:34):
How big of a property.

Speaker 10 (01:25:38):
I'm on about three and a half acres?

Speaker 4 (01:25:43):
How big is your house?

Speaker 10 (01:25:46):
My house wasn't very big.

Speaker 12 (01:25:47):
It was a barn.

Speaker 10 (01:25:49):
I have two homes on my house and they both
everything got damaged. So they just did a really I
get it.

Speaker 4 (01:25:57):
I get it all right, So two hundred grand metal
roofs on shed's barn and her home. Go ahead, what's
happening now? What's happening now?

Speaker 10 (01:26:06):
I had this old barn and I had thought about
turning it into one of them barn dominiums. And I
asked the roofer, I go, well, could we lift that
six foot so I could put a second story on it?
And he said sure, and so he lifted it, and

(01:26:28):
he charged me ten thousand to lift it.

Speaker 4 (01:26:32):
What do you mean, I don't even know what you
mean lift. I don't know what you mean lift it?

Speaker 10 (01:26:37):
Well, okay, it's an old barn and just to raise
it up like at a second floor.

Speaker 4 (01:26:46):
So they just do you mean raise the roof basically?

Speaker 10 (01:26:51):
Basically?

Speaker 4 (01:26:51):
Yeah, and they only charged ten grand to raise the roof.
M Okay, this is sounding really crazy. And you wanted
to put a second foot to raise the roof ten feet? Right?

(01:27:14):
How much did they charge? Only ten grand?

Speaker 1 (01:27:18):
Yes?

Speaker 4 (01:27:19):
Okay, so keep going. What happened then? This sound this
is really squirrely. What happened then it is?

Speaker 10 (01:27:26):
Okay? So I couldn't you know, afford to do all
the I explained that, you know, I had to do
a little at a time. It wasn't something that I
had money in hand, but I was gonna this was
a project.

Speaker 4 (01:27:40):
So what did that? What is I don't even know
what that mean. What do you mean? What does that mean?
You didn't have the money? Well, so what it's a project?
Tell me what that means. I don't know what it means.

Speaker 10 (01:27:55):
Okay, on the barn, the barn, I was going to
eventually turn it into home.

Speaker 18 (01:28:01):
I get that.

Speaker 10 (01:28:01):
Have the money?

Speaker 4 (01:28:03):
Oh okay, but you did have them. You did have
the money for all of the roofing and for raising,
for all of the roofing and for also the raising
of the roof. You had the money for all of that,
but you didn't have money to finish right.

Speaker 10 (01:28:21):
Was that was going to be a process.

Speaker 4 (01:28:23):
Got it? Now? I get it? Go ahead, keep going, okay.

Speaker 10 (01:28:27):
So I called a couple of guys, a couple of
contractors to come out and start putting up you know,
put up some walls, interior work. And they said, oh,
we can't work on this, it's unsafe. I said, what
are you talking about? And they said, well, the roof

(01:28:49):
was not done right when they raised it up, and
I would have to get a permit and I would
have to hit a plan. And I'm like, oh, I
don't even know any of this stuff because I'm not
a contractor. And so I hired I had to hire
an engineer.

Speaker 4 (01:29:08):
I hope, I hope you hired an engineer.

Speaker 18 (01:29:12):
I did.

Speaker 10 (01:29:13):
I hired an engineer and he came out and he said,
you can't even do anything with this. You have to go,
you know, do all this other stuff. And I said
he he told me that he would testify saying that
the roof.

Speaker 4 (01:29:28):
Was not Vicky.

Speaker 18 (01:29:29):
Construction was not Vicky.

Speaker 4 (01:29:31):
Vicky. If you don't have the money to do a project.
You're not going to have the money to go to court.
I'm just going to be listen. I have this policy
to be honest with people up front. Okay, did your
insurance pay the two hundred grand for the roofing? Right?

Speaker 10 (01:29:48):
Yes?

Speaker 4 (01:29:49):
Did you who paid for the ten foot rays of
the roof? Did you pay out a pocket or did
you manage to squeeze it out of insurance?

Speaker 10 (01:29:58):
Be honest, I squeezed I'm.

Speaker 4 (01:30:01):
Okay, so right, no, no, no, no. What I meant was
what I meant was a lot of people don't like
admitting that they got money insurance money left over. Here's
what I want to know, and I just want to
get the lay of the land. The two hundred and
ten thousand you spent on the sheds, the barn, the
house and raising the barn roof. Do you have any

(01:30:23):
insurance money left when you spent that two hundred and
ten so that exhausted your insurance money? Right?

Speaker 11 (01:30:32):
Right?

Speaker 4 (01:30:33):
So right now you have all of your insurance money spent,
and ten thousand of it was spent on a bad job.

Speaker 8 (01:30:46):
Right.

Speaker 4 (01:30:47):
How much will it cost to put the roof back
to the way it was now? There's a reason I'm
asking that, I'm not asking how much it will cost
to raise it. I'm asking how much tool it cost
to put it back the way it was.

Speaker 10 (01:31:05):
It would probably cost about thirty thousand.

Speaker 4 (01:31:08):
And how much would it cost to properly raise it
ten feet?

Speaker 10 (01:31:15):
I don't know, Okay, I don't because.

Speaker 4 (01:31:18):
Your true loss, your true loss here is to put
it back the way it was.

Speaker 10 (01:31:25):
Right because the building, I can't use the building. It's
the engineer told me that the building is unsafe. The
build they ruined. Basically they ruined a good building.

Speaker 4 (01:31:38):
But it will But for thirty grand, you could put
it back the way it was, I can put Yeah, Okay,
I'm going to tell you something. It'll be cheaper to
pay the thirty grand than to try to sue them,
because first of all, they're going to go bankrupt. It's

(01:32:01):
going to take you about fifty grand to go to court.

Speaker 8 (01:32:06):
Uh huh.

Speaker 4 (01:32:07):
So where are're gonna get the fifty grand to go
to court? Wherever you're going to get that fifty grand?
Wherever you're going to get that fifty grand, save twenty
grand and have the roof put, have the barn put
back to the way it was, and take your losses. Now, yeah,
it's too bad, but that's life. You used a bunch

(01:32:28):
of clowns. You didn't have it engineered like you were
supposed to. Some of this is on you for trying
to save money, and Vicky, the truth of the matter is,
I promise you you will not get to court against
these people for less than fifty grand. And I'm going
to tell you something else you're not going to want

(01:32:48):
to hear. They can simply go bankrupt. That's what happens
when you deal with clowns. I'm sorry to tell you that.

Speaker 12 (01:33:01):
But don't they.

Speaker 10 (01:33:03):
Have to have an insurance company as well? Don't they
to ensure their job?

Speaker 4 (01:33:08):
Who says they have to have it? Who says it?
There's no law? Who says they have to have liability insurance?
Is that something? And if they were supposed to let
me ask you this, then did you check your liability
before you had them do the work? No idea, VICKI,
you don't want to hear this, but some of this

(01:33:29):
is on you. You used improper contractors who didn't know
what the hell they were doing. Now, I don't know
what I can do to help you, but I can
help you by telling you the truth. Don't bother just
chasing good money after bad. Get that barn back to
normal as quickly as possible. I'm Tom Martine. Go with

(01:33:56):
a sure thing Denver's best roofer Excel Roofing dot You
don't pay a cent until you're content. Time for an
insurance check up free, no obligation. In comparison, call Compass
Insurance paying too much your coverage at dozens of insurance
companies find out now three all three seven seven to
one help. You'll think you're his only customer when you

(01:34:18):
choose Frank durand the real estate Man dot com to
list your home with Remax Alliance three three nine two
zero sixteen twenty two. Hey, I'm Tom Martino. Welcome to
the show, and I want to remind people I have
a common man in today at Calm Comment, Jack Howard
Caddy window cleaning and a new company. He's been around

(01:34:42):
three and a half months. He's a solo operation and
if you make time, he does have helpers. By the way,
he owns the company. What I meant solo. If you
need people to do your windows, they come on good references. Again,
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comes on good authority from people I know and trust,
So give them a call. It's caddy as in a
caddy shack, Caddy window cleaning, Caddy window cleaning. Seven to
zero nine three, seven, seven, eight eighty five. By the way,
Denise has a nightmare with a car being repossessed. Denise,

(01:35:31):
what's going on?

Speaker 10 (01:35:32):
Hi?

Speaker 4 (01:35:33):
Hi, what's happening? What's going on? Denise?

Speaker 17 (01:35:37):
Well, I'm not going mad at the report people. I'm
not at my Matador's credit union.

Speaker 4 (01:35:46):
Way, what's the name of the credit what's the name
of the credit union?

Speaker 17 (01:35:51):
Matadors?

Speaker 4 (01:35:52):
Matador?

Speaker 17 (01:35:53):
Okay, as an event as any credit union out of California, Matador.

Speaker 4 (01:35:58):
Okay, like in a bull Matador? Right, yes, Okay, So
what's the issue?

Speaker 9 (01:36:06):
They know?

Speaker 17 (01:36:06):
I'm you know, I'm a single parent, waves of my
two ground babies, and I am struggling. I'm working, you know,
just working, trying to you know, me and.

Speaker 4 (01:36:19):
Me, and yeah, I just want to say something about this, Denise,
because and by the way, this is not my feeling,
but finance and law they don't care about they don't
care about personal circumstances. I don't know how to put
this other than to just tell you again, my policy
of honesty is they don't care. They don't carry your single,

(01:36:40):
they don't care your grandma, they don't care you're struggling.
They don't care if you have health issues. So I
get you that you're angry with them, but it's not
like you're angry with a person who said, hey, screw Denise,
let's take advantage of her. I am.

Speaker 17 (01:36:55):
I am angry because I've been working with these two people.
I got my car financer that rewrites refinanced through that.

Speaker 4 (01:37:04):
What does it What does it mean? What does it mean?
You've been working with them.

Speaker 17 (01:37:10):
That I knowing that I'm you know, struggling, that I'm
trying to keep making my payments, and because I got behind.

Speaker 4 (01:37:18):
Yeah but but but but you thought that if you
got behind, because they know you, that they were going
to give you a break, right. No, oh, I'm.

Speaker 17 (01:37:29):
Sure even warning. They usually warn me, and they didn't
even warn me. And you know, I'm I have some
house issues, yes, and my memory isn't very good. But
they didn't even make sense and say, hey, you know
you don't give us comic a payment today, we're going
to put.

Speaker 4 (01:37:47):
It they don't. They don't have to. M And I'm
sorry about this. I don't mean this as a I
don't want to make this more difficult. But Denise, if
I lied to you, if I said, oh my goodness,
let's go after them, they should have warned you. They
don't have to. All of the terms and conditions are

(01:38:09):
in your loan agreement. But I want to ask a
few questions. Did they repossess your car?

Speaker 8 (01:38:15):
Yeah?

Speaker 4 (01:38:16):
Okay, Now what's going on?

Speaker 18 (01:38:19):
Dollars?

Speaker 17 (01:38:20):
Just for them?

Speaker 4 (01:38:21):
Now? How much does it question? How much is it
costing to get it back?

Speaker 17 (01:38:30):
It's gonna costing like two thousand dollars?

Speaker 4 (01:38:33):
Well, is it even worth it? Let me ask you something, Denise,
if you're struggling so much, how much do you owe
on this car?

Speaker 12 (01:38:42):
Still?

Speaker 17 (01:38:42):
Twenty thousand since twenty twenty?

Speaker 4 (01:38:46):
Okay? You owe twenty grand on what kind of a car?

Speaker 17 (01:38:51):
A twenty twenty kissel?

Speaker 4 (01:38:55):
Okay?

Speaker 17 (01:38:55):
And I can't just go and buy a new car.

Speaker 4 (01:38:58):
Well you can't. Okay, you may not be able to
buy a new car. But I'm telling you right now
it's not worth It's not worth going after this one.
You should declare a bankruptcy and listen. I don't like
telling you this stuff, but man, like I told you,

(01:39:19):
we got to be honest here. You just really have
to be straight. I mean what you have is like, Okay,
you said you can buy a brand new twenty twenty
five Kia Soul LX for twenty thousand dollars brand new.

(01:39:40):
I know, well, why would you go after? Why would
you pay two thousand dollars to get a car that's
not worth half of that? Why would you do your
car is not worth Your car is worth half of
what you owe?

Speaker 1 (01:39:58):
Why would you spend car?

Speaker 17 (01:40:00):
I got it brand new?

Speaker 12 (01:40:01):
Well, I don't care.

Speaker 4 (01:40:01):
If it's your car, it's not worth owning. Why would
you pay to get it back if it's not worth owning?

Speaker 17 (01:40:10):
Because it's my credit? I mean, I'm not trying.

Speaker 4 (01:40:12):
Your credit's already owned, Denise. Your credit is already blown.
Let's talk getting out of this situation. Denise, you know
you should let the car go, declare a bankruptcy and
buy a used piece of crap that you can at
least afford.

Speaker 17 (01:40:28):
I don't know what was the whole intentions. I mean,
buying a new car was because all I had was crap.
I couldn't take my gram Mayby's.

Speaker 4 (01:40:35):
By the way, you're right.

Speaker 1 (01:40:37):
You're right.

Speaker 4 (01:40:37):
Buying a new Kiya would have been a good idea
had you purchased it properly. You overpaid for it.

Speaker 10 (01:40:45):
Yeah, I agree, I totally agree.

Speaker 4 (01:40:47):
Well I wish I was around to help you when
you bought it.

Speaker 17 (01:40:53):
Well, yeah, during COVID kind of per sees.

Speaker 4 (01:40:56):
Yeah, I get you, I get it. I have Denise here.
Here's all I'm saying. I really mean this. No matter what,
no matter what, you are never going to get ahead.
If you pay two thousand dollars to get this car back,
you are buying a debt that will never It's just

(01:41:16):
not worth it. So, no matter what, it's not going
to help you. Are you trying to come up with
two grand to get the car back? What was the
reason for the call?

Speaker 8 (01:41:26):
Uh?

Speaker 4 (01:41:27):
Do you want? I gotta take a break? Come, I'll
come right back. Hold on, go with a sure thing
Denver's best roofer Excel roofing dot com. You don't pay
a cent until you're content. Time for an insurance checkup free,
no obligation. In comparison, call Compass insurance paying too much

(01:41:50):
your coverage at dozens of insurance companies find Out Now
three oh three seven seven to one help. You'll think
you're his only customer when you choose Frank durand the
real estate man dot Com to list your home with
Remax Alliance three oh three nine two zero sixteen twenty two.

Speaker 1 (01:42:10):
Ripped News.

Speaker 2 (01:42:13):
You need advice so you don't have.

Speaker 1 (01:42:17):
You come running ass as you can.

Speaker 2 (01:42:21):
Shooter's gonna help coming.

Speaker 3 (01:42:24):
Man Dix is the Troubleshooter Show. Now Tom Martino.

Speaker 4 (01:42:30):
Hey, I'm Tom Martino, and I welcome you to the
only show if it's kind of anywhere in the universe
where we're solving your problems, answering questions, and taking complaints.
So we left off with Denise. She has a vehicle
that was repossessed. She's upset with the credit union for
not working with her because of her health problems and

(01:42:53):
the fact that she's a grandma raising kids and all that.
But I want to get to the legalities of it.
They repossessed car. It's a twenty twenty Kia. She owes
twenty grand on it, and it will cost her two
thousand to get it back. That'll put her right out
a basis of twenty two grand. Not to mention the
money she put down, she can buy a brand new

(01:43:14):
twenty twenty five for twenty grand. A brand new twenty
twenty five. Cars of her vintage are selling for half
of what she owes half, So I told her, don't bother.
Why would you pay two grand to hit a car
back that's worth half of what you owe. There's no reason,

(01:43:37):
and I'm not going to help her do it. First
of all, I can't help her. They legally repossessed it.
She doesn't have the two grand, so she really is
at their mercy. But Denise, you may not want the cold,
hard truth, but that's what it is.

Speaker 17 (01:43:54):
Oh I'm fine.

Speaker 10 (01:43:54):
That's the truth.

Speaker 17 (01:43:55):
And I get it, and I watch you know, I'm
glad because then I'll go get my all. That's it.

Speaker 4 (01:44:03):
Here's what I believe. If you could manage, if you
could manage to get someone to help you co sign,
you could buy another new one. I mean, but what
I'm saying is you can buy it for half the
price you on that. I mean, really, honest to God,
the money that you're putting out on a used car,
you can get another car, but you need to get
a lower payment. You need to do a bankruptcy. Do

(01:44:26):
you have other debt, denise, other than this car. No,
you have no other debt, just my rant? Okay? What
is your what is your total income? What is your
total income?

Speaker 17 (01:44:44):
Three thousand a month?

Speaker 4 (01:44:46):
And what does that derived from quirk employment? Okay? And
how much are your expenses? I rant alone?

Speaker 17 (01:45:00):
Twenty two hundred dollars?

Speaker 4 (01:45:02):
Oh my god, how do you live on? So you
have eight hundred dollars?

Speaker 6 (01:45:07):
How?

Speaker 9 (01:45:08):
Well?

Speaker 4 (01:45:08):
You didn't have enough to make your car payment with
the Lord up above?

Speaker 17 (01:45:13):
Is what I've been, how I been stand and by.

Speaker 4 (01:45:17):
Well, let me ask you something. If you have three
grand and you'd subtract twenty two hundred for rent, then
you have food and you have other expenses. So where
did you and how much huh.

Speaker 17 (01:45:35):
We go to food banks?

Speaker 4 (01:45:37):
Okay? Good? Good? Good? How much? How much were your
were your car payments?

Speaker 9 (01:45:44):
Three?

Speaker 8 (01:45:45):
Five?

Speaker 4 (01:45:46):
Well, you didn't have enough to make a car payment,
so what how did you expect to keep this car?

Speaker 17 (01:45:54):
Like I said, the Lord up above has helped me
this far?

Speaker 4 (01:45:58):
And how did the Lord help you make your car payments?

Speaker 6 (01:46:00):
Though?

Speaker 4 (01:46:01):
And I don't mean to make fun of you. I
believe in God, but.

Speaker 17 (01:46:04):
No, I don't know. That's what I because I put
the pencil to the paper also, And that's all I
can say, you know, And I'm frustrated right now because
they know I've been trying. Yes, I know, I get it.
I don't make enough money.

Speaker 4 (01:46:17):
No, you don't. Is there anything you can do? How
about is there anything you can do to increase your
income at all?

Speaker 17 (01:46:28):
Well, I just got a new job with five dollars
ray paywaise.

Speaker 4 (01:46:32):
Good. Is that going to help a little?

Speaker 17 (01:46:37):
Yes, it will, but it doesn't help the fact that
I don't have a vehicle.

Speaker 4 (01:46:42):
No, you're right. How far do you have to go
to get to work?

Speaker 17 (01:46:48):
I work from home, but I you know, I have
my two grand babies where I need to take them
to and from their doctor's appointments and school.

Speaker 4 (01:46:57):
I get it, but it doesn't make sense, Denise. Where
were you going to get the money to get this
car back?

Speaker 8 (01:47:10):
I don't know.

Speaker 17 (01:47:10):
I was going to go sell burritos or something.

Speaker 4 (01:47:13):
Well, don't spend the money on getting that car back.
Spend the money on a down payment on another car
or I don't know. But no matter what, getting this
car back will do you no good, zero good zero.
You're paying too much for the car. The car is

(01:47:34):
worth half of what you are a little more than
half of what you owe, right, so I would. And
if they take tell them to keep the car. And
when they keep it, they're going to come after you
after the repossession. And when they do, you call me
back and we'll walk you through a bankruptcy because you
need to do a bankruptcy. I don't know what else

(01:48:00):
to tell you. But you're not going to get this
You're not going to get this car back.

Speaker 9 (01:48:06):
You don't have the money, all right, Yeah, I mean
I wish I had better news for you, but but
it just doesn't even it doesn't even.

Speaker 17 (01:48:19):
Make sense somebody else other than me thinking that way,
because I know it's not worth it.

Speaker 11 (01:48:24):
I get it.

Speaker 17 (01:48:24):
You know, I have friends, a couple of friends. I said,
I could get you a cass about seven thousand dollars.
And you know it's easy said than them, because I
don't have seven thousand dollars to go buy a car.

Speaker 4 (01:48:36):
No, that's true. If we can find a place that
could set you up with some financing and find you
a car specifically for you, we might want to do that.
I might. I might tap Jaffr Cars and ask Rodney,
what do you can do. I want to In fact,

(01:48:57):
if you get a chance, Kachina, can we get Rodney
on from Jeff R. Cars. I want to ask him
a question again, you know, not in the charity business,
but they can they have contacts. I want to ask
him what they can do real quick. Here to Denise,
you said that these are your grandbabies. What about your children?
Have they hold on? Denny? Where everyone's talking? So Denise,

(01:49:18):
uh dragon had a question, where are the parents of
those children?

Speaker 17 (01:49:24):
My daughter has passed away and she died of domestic violence.
The other the father, he's deadbeat, He don't work, he
works under the table.

Speaker 4 (01:49:34):
Well wait a minute, if he died from if she
died from domestic violence, why isn't this guy in prison?

Speaker 17 (01:49:44):
Yeah, that's what I say. But Denver, they stop them
on their hands and say, you know, do it again.
We're going to put job probation. They don't do anything.
He left on leaving a scene of an accident bodily injury,
and now out clap down.

Speaker 4 (01:50:02):
On him for like some child support or anything. Yeah,
what about child support?

Speaker 17 (01:50:06):
Well I get cash my god.

Speaker 4 (01:50:12):
Yeah, Denise, you're such a good person for taking in
those children. That's why. Then that's why, that's why you're
being blessed. If you can call this blessed. But I
think getting rid of that car is a blessing. You'll
get another car. I'm going to try to help you.

(01:50:35):
Thank you, all right, Hang on three oh three. Let's
see if we can get Rodney on three oh three
seven one three talk seven on three eight two five five.
Don't forget fix it twenty four to seven. We'll do
free second opinions on any major repair right now a
lot of people are being told they need new air
conditioners and they don't fix it. Might be able to

(01:50:55):
do their extreme clean check and tune and get it
up and running for thirty nine bucks, but first get
a free second opinion. If you're told you need something
major replaced. Fix my home dot com book now go
with a sure thing Denver's best roofer Excel Roofing dot com.

(01:51:16):
You don't pay a cent until you're content. Time for
an insurance checkup free, no obligation. In comparison, call Compass
Insurance paying too much your coverage at dozens of insurance
companies find out now three all three seven seven to one.
Help You'll think you're his only customer when you choose
Frank durand the real estate Man dot com to list

(01:51:38):
your home with Remax Alliance three all three nine two
zero sixteen twenty two. Keep in mind kN Windows has
been around sixty five years. Khlome Solutions now has Knhpainting Pros,
so they can do painting now with the same heritage
and background of KNH Home Solutions. So it's khwindows dot

(01:51:59):
Com for painting Pros. Let's talk to Rod Rod as
a dealer at a car broker at JFR Cars. We
love these guys. They help us out a lot.

Speaker 16 (01:52:11):
Rod.

Speaker 4 (01:52:11):
There may not be an answer here. There may not.
Denise had her car repossessed. Okay, it's going to cost
two grand to get it back right now, she owes
about the cars were only worth a little more than
half of what she owes. I told her, don't bother
paying two grand to get a carp back that you
owe twenty grand on that's worth about twelve It just

(01:52:32):
doesn't make sense. She's a single grandma raising kids and
she needs to get a car. So here's what I
want to know. Is there a way to get financed
someone like her who is credit challenged, or is it
getting harder and harder.

Speaker 10 (01:52:50):
You know, we.

Speaker 20 (01:52:52):
Have a special department that does special five and even
Spanish speaking people as well, so we kind of we
have a we're a full gamut, so we can definitely,
I think we can help her. I don't know what
it looks like, but you know, and I think as
long as she moves quickly, you know, because if all

(01:53:12):
of this shows up on our credit bureau, it just
becomes harder and harder and harder.

Speaker 4 (01:53:17):
I agree, and Rod, it just started. She had to repossess.
Here's what I'm thinking, if she could, but can she
find a car in a price range that would make
she needs a payment a little lower? And no matter what,
no matter what, Listen, she is going to probably have
to go bankrupt if they come after her on the

(01:53:37):
repossession and the deficiency. So she needs to get this
done before the bankruptcy. So what I need to know
is can you find cars anymore around seven thousand dollars?

Speaker 20 (01:53:51):
It's a tough one. It's a tough one. And also
to be able to say, Okay, I feel good about
selling it. It just gets tough unless we know where
the car came from. We sold it to him before,
and they're just treating it in. It's just a hard
place to be anymore because you're five to three thousand
dollars car is kind of when I was a kid,

(01:54:13):
when you could find cars for two and three grand
when I was a kid, you know what I mean?
Those are that's kind of the difference between where we
are then and where we are now.

Speaker 4 (01:54:23):
All right, I want you to look for Denise. I'm
going to give her your information and it's jfar cars
of course. Denise. Here's what I want you to do.
Thank you Rod so much. We have my personal phone, yeah, okay,
and is that the five twos? Is that the five

(01:54:44):
two zero number?

Speaker 20 (01:54:46):
Yes, sir?

Speaker 4 (01:54:47):
Okay, Katschina, we'll do that off the air. Thank you, Rod. Denise.
I want you to call rod because no matter what,
he might be able to navigate around this repossession, he
might be able to get you financed in another car,
and no matter what, you won't be upside down in it. Okay, okay,

(01:55:08):
So what I want you to start out, Kashina? Put
her on hold, give her Rodney's personal number right there, Rodney,
thank you for helping us out. I'm going to go
to Tuanisha. Is it Tanisha, What's I don't it's ty
I don't know how to pronounce this name. Help me?
Can somebody help me?

Speaker 1 (01:55:29):
Here?

Speaker 4 (01:55:29):
Is it Leisha? Oh that's an eye? Tyisha? What a
pretty name? How can I help you? Tayisha?

Speaker 9 (01:55:42):
Hi?

Speaker 11 (01:55:43):
Thank you. So I probably because I'm having a situation
where I would put out of my home due to
all bacterial and fungal contamination.

Speaker 4 (01:55:54):
Now hold on a second, what do you mean What
do you mean you were put out of your home?
Explain that to me.

Speaker 11 (01:56:02):
Well, myself and my children were continuously getting sick, having
to be in and out of the hospital. I contacted
my landlord told him that I suspected mold.

Speaker 17 (01:56:13):
In the home.

Speaker 11 (01:56:15):
He sent his maintenance guy out the next day who
confirmed everything, said that it was mold and told me,
you know this, that and the third would need to
be done to the rid of it. And so maybe
two days later, my landlord went from taking accountability to saying,

(01:56:36):
oh yeah, my maintenance guy never confirmed that it was mold.
So I used my gut instinct contacted a mold specialist company,
paid out a pocket for them to come out and
do all types of testing. So they came out, they said,
you know, it's not safe to be in the home.
So I contacted my landlord, let him know everything, and

(01:56:59):
at first he was willing to help place us into
a new home. It went from that, who things going downhill?
He just wasn't. It was just a constant like back
and forth with him.

Speaker 4 (01:57:16):
So where does this stand right now? Did the guy?
Did the landlord ever get you another place to live?

Speaker 1 (01:57:24):
No?

Speaker 11 (01:57:24):
Currently, myself and my four children are home with We've
been living from place to place and we haven't had
any luck with finding a new home, getting any type
of assisition.

Speaker 4 (01:57:34):
So what are you calling about? Well, how can we
help you today? Because I'm going to be straight with
the Tay show. Okay, it's going to be more trouble
than it's worth right now to get you in. In
other words, if you want this landlord to provide housing
or money to you, we might be able to do
that in the long run, but in the short run,
it's not going to help your situation. What were you

(01:57:57):
hoping to accomplish today?

Speaker 11 (01:58:01):
Maybe just some resources. So I don't know where to
go from here. I've never been in such situations. I
know that it's something that can you know, possibly take
some time, and I'm okay with that, but I don't know,
I just kind of need Okay.

Speaker 4 (01:58:17):
So your landlord right now takes the position that there
was nothing wrong with the place, even though you have proof.

Speaker 11 (01:58:26):
Correct.

Speaker 4 (01:58:28):
Well, I think you could probably sue this landlord for
damages and you can do it in small claims court,
which will not cost you that much money. And here's
what's going to happen. If you sue this guy in
small claims court, He's going to come on glued and
he's going to get very upset. Maybe he'll settle with you,
but I'd go for the full seventy five hundred because

(01:58:50):
you had moving expenses. You have to find another place
which is going to take a security deposit and rent
first month's rent. There are expenses you're encountering right now.
And truly, and I mean truly, I'm taking you at
your word. If you truly have evidence that this place
was unsafe, that landlord can't get away with it. So,

(01:59:14):
Deputy Doc, Deputy Doc, are you there? I here, Tom, Listen.
We rarely have somebody like Tayisha who gets independent testing done.
She says she has proof that the place was unsafe.

(01:59:35):
I think we should talk to this landlord to see
if he can get her in another place. Go with
a sure thing Denver's Best roofer Excelroofing dot com. You
don't pay a cent until you're content. Time for an
insurance checkup free, no obligation. In comparison, call Compass Insurance

(01:59:56):
paying too much your coverage at dozens of insurance companies
find out now three O three seven seven to one help.
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two. Joe has a comment on Denise's situation

(02:00:27):
where the grandma's really has she she's in a bad
way financially. Uh and she called and anyway, what is
your uh, what is your comment on this?

Speaker 6 (02:00:41):
Well?

Speaker 19 (02:00:42):
I would say that I donated a car to what
is called Hands of the Carpenter up in Golden Yes,
take those cars. They take those cars and you know,
make them, they probably go through them and then they
donate them to us.

Speaker 4 (02:00:56):
You know, I don't even know why I didn't think
of that. That's such a great idea. Joe, Hey, you
know that that's a great idea.

Speaker 19 (02:01:08):
She wouldn't have to even buy a car. I don't
think if if she's needy and taking care of kids,
I'll bet you she could qualify for their program.

Speaker 4 (02:01:16):
Hey, Kachina, can you remind JFR Cars to look for
an autod donation program. That would be a good one.
We need to let or call back Denise if you can, Kaschina.
We don't have to get her on the air, but
tell her about Hands of the Carpenter. Joe, thank you,
thank you so much. I don't know why I didn't

(02:01:38):
think of that. That is a great idea, Karen. What
is going on with a roofer? Karen? Yeah, what's going
on with your roofer? Oh?

Speaker 14 (02:01:57):
Tony, Hi, Hi, man, Sheila on the phone time.

Speaker 4 (02:02:03):
What is what's going on?

Speaker 14 (02:02:06):
So we have a.

Speaker 21 (02:02:08):
Roofer that is coming after our elderly father who has dementia,
for an extra twenty one thousand dollars, saying that he
did this work. My dad signed a contract which we're
noticing the signature is not my dad's signature. He approached

(02:02:32):
my dad up on the porch while he was sitting
out on the porch after a health storm, and it's
been stuff going back and forth on this and he
has to appear in court in August.

Speaker 4 (02:02:46):
Okay, let me get some basics. Okay, did this what's
the name of the roofer?

Speaker 14 (02:02:52):
Universal? Universal Home Improvement of Colorado. You have both me
and my sister Sheila on the phone, by the way.

Speaker 4 (02:03:00):
Sheila, Karen and Sheila. Okay, so this is really important.
So they did his roof Universal, it's called Universal Home Improvements,
did you say? Or construction? What is it?

Speaker 14 (02:03:16):
Universal Home Improvement.

Speaker 12 (02:03:19):
Of Conte got it?

Speaker 4 (02:03:22):
Okay, And what I want to know is that they
approached him, they did the roof. So did they get
paid for the roof from the insurance company?

Speaker 14 (02:03:34):
Well, they built our whole insurance company for things that
we did not improve. What happened was my dad gave
them our insurance company information and they started building our
insurance company for all kinds of stuff that we never
approved for the room.

Speaker 4 (02:03:55):
Well, hold on, and just to be to be stray
with you, Karen and Sheila, the way it works usually
as a roofer doesn't get an approval for each and everything,
they go to the insurance company with I know, we
think it should be that way, but it's not. Most
of the time, the insurance company won't just write checks
and if it seems reasonable, they'll pay it. So if

(02:04:16):
I'm not sticking up for Universal Home Improvements of Colorado, LLC.
But if they replaced your father's roof and got reimbursed
from insurance, they probably did an adequate job. But when
you said they went for extra and I want to
ask you something, and I don't want you to get
touchy about it. Were you hoping were you hoping out

(02:04:39):
of the insurance settlement to have money left over? Are
you upset because they're asking for payment and you wanted
to keep some of that money? And I mean this sincerely.
A lot of people do that. Tell me the situation.
How much did your dad get the money directly? Or
did they pay the roofer directly?

Speaker 14 (02:05:00):
My dad got the roof the money directly, which was
he received the money?

Speaker 4 (02:05:07):
And how much did you? I want to know how
much total did your dad receive?

Speaker 14 (02:05:14):
He received? Hold on elean thousands now from the insurance company.
Hold On, I got it in front of me.

Speaker 4 (02:05:22):
Hold on just a second, good, because this is really
important and I'm going somewhere with it. I'm not trying
to trick you up. But I need to know the
total amount of the claim that your dad got.

Speaker 14 (02:05:34):
Okay, but this is the problem. The total amount that
the insurance paid was twenty seven six twenty five twelve.
But we had more damage than just the roof, So
in this claim, there's also the damage to the ship.
There's also the damage to the garage. There's, okay, a
lot of.

Speaker 4 (02:05:53):
Damn, Karen and Shila. I will get to that. Your
dad got a total of twenty seven six twenty five
from insurance. Is that right correct? Okay, then here's what
I want to know, and I'll get to all of
the rest. I promise you how much total did your
dad pay to the roofer?

Speaker 14 (02:06:15):
He paid them eleven thousand and eight one seven ninety
five so far, and the original bill was supposed to
only come to twenty three thousand, six thirty five ninety one.

Speaker 4 (02:06:30):
But they then why didn't he pay him the twenty
three thousand, six ninety one? Right now? Why hasn't he
paid that?

Speaker 14 (02:06:36):
Because they're not asking for the twenty three They have
increased it. He paid eleven thousand, eleven thousand and eight
seventeen ninety five. Now they've come back and say he
owes them additional twenty one thousand and six twenty five.

Speaker 4 (02:06:52):
I get that, and if he legitimately owes it, his
insurance will pay it.

Speaker 14 (02:06:58):
Yeah, but they didn't, Well.

Speaker 4 (02:07:01):
How do you know that? Get the insurance adjuster out
here to look at it. Listen, here's what I'm going
to tell you. Okay, and again I'm not casting judgment
on anyone, but your dad's not going to get to
take a penny of that money. That money's got to
be paid out to fix things. Okay, you don't get
to say they didn't do the work and keep the
money if they did do the work. Now, if they

(02:07:23):
didn't do the work and they want to be paid
for what they didn't do, you have every right to
to make a stink. But here's the point. They deserve
to be paid for every single thing they did, everything
if it was storm related and you and you let
the insurance company fight that battle. So but that twenty
seven six twenty five, your dad had a deductible of

(02:07:45):
how much.

Speaker 14 (02:07:47):
Twenty five hundred.

Speaker 4 (02:07:49):
So that twenty five hundred deductible is truly comes out
of your dad's pocket. You don't get to pay the
twenty Okay, So some here the math doesn't work for me.
Your dad has to pay them at least what they
originally estimated. I'm not saying that'll make the problem goal

(02:08:12):
to do that.

Speaker 14 (02:08:13):
Which the difference between that between the original roof that
they quote it my dad right to be twenty three thousand.

Speaker 4 (02:08:24):
No, I get you, and that's what you should pay them.
That's what you do first. Then you look at the
extras and you let your insurance company deal with it
because your insurance company is obligated to pay for the extras.
If they did extras that the insurance company does not approve,

(02:08:45):
then they will have Then you call me back and
they'll have hell to pay to try to get it
from you. But you got to do this Logically. I
would write a letter to the roof for saying, here's
the balance of the contract. If you have any supplemental claims,
please submit them to our insurance company. But if you

(02:09:05):
don't make the twenty three thousand that argument, I'm telling
you you're going to be found in the wrong. Even
though I get what you're saying, you're saying in the
long run, they're trying to get extra money. They're not
doing the right thing. I am telling you, I will
help you. But here's what you need to do. First,

(02:09:25):
write them the balance up to the total of the
roofing amount twenty three whatever. Tell them in a letter
that you have paid in full according to the contract,
and if there are supplemental claims please submit them to
the insurance. Then let me know what they say. I
have to go. I have to make this break right now.