The Troubleshooter 9-04-25

Episode Transcript

Speaker 1 (00:00):
Yell, ripped up.

Speaker 2 (00:07):
News you needed by who you don't have?

Speaker 3 (00:13):
Come running just as fast as you can. Shooter's gonna help.

Speaker 2 (00:18):
Com Man Dix is the Troubleshooter Show. Now Tom Martino, Hey,
I'm Tom Martino. Welcome to the show. I have a
guest today from Gravina's Howdy, and that is Nick. You
hear there?

Speaker 4 (00:35):
Nick? How you doing?

Speaker 2 (00:36):
Bro?

Speaker 5 (00:37):
You takeover for your dad a couple of years ago probably,
And when did your dad take over for his dad?

Speaker 1 (00:44):
It's like eighty eight.

Speaker 2 (00:45):
And then before that, how long was your grandfather in business?

Speaker 1 (00:49):
Oh, since the seventies, early seventies.

Speaker 4 (00:52):
So we're talking Gravina.

Speaker 2 (00:53):
We're talking heritage and window siding, doors, insulated glass units.

Speaker 4 (00:58):
Real quick, I'm gonna go to the phones, but I
want to know something.

Speaker 2 (01:00):
Ig us.

Speaker 1 (01:03):
Double or triple they both have their value, you know,
really depends on how your house faces with the sun,
the energy, how your furnaces. You know, we try to
calculate all the efficiency things out there and then try
to provide the best, you know, possible solution for that house.

Speaker 2 (01:20):
Okay, so what what as far as coatings on glass?
People have asked I put away in case you're wondering
why have these questions When I have my experts, I
put away texts and emails for when you come on.
Somebody wants to know. Do they still do a heat
mirror coding? What is it? Or a low e coding?

Speaker 1 (01:39):
Almost everything has lowy in it anymore, and it just
depends on how many layers of Lowe and then heat mirror.
I have not seen in quite a while. I do
know there's a place that still makes it. One in
the United States, the other ones in Canada, but I
have not seen it in a long time.

Speaker 4 (01:55):
We'll talk more on this coming up.

Speaker 2 (01:58):
But people, most so many houses are now getting new windows, siding,
indoors because of the age of the home. But let's
go to Judy, Judy, what's going on in your life?

Speaker 4 (02:09):
Judy? How can we help you? Dear? What's going on?

Speaker 6 (02:12):
Untie? For going on? Is I'm staying with a friend
of mine at a mobile home park and the street
lights has not been working, and they've had different ones
complaining the beginning. I'm fixed or whatever they call it.
The electricity company.

Speaker 2 (02:29):
Which is now tell me how is this power street
lights affecting life there?

Speaker 6 (02:35):
I don't want the elderly to fall because at night
time it's not lit up very well. And I don't
need anybody to.

Speaker 7 (02:43):
Haul or gifts.

Speaker 4 (02:43):
So wait a minute, it's that simple.

Speaker 2 (02:46):
You need someone to help you get those lights working.

Speaker 4 (02:49):
Now I have to ask something.

Speaker 2 (02:51):
Are the lights part of Excel or a power company
or a city or county? Or is it part of
the park itself.

Speaker 6 (02:58):
I believe it's to Excel, or it might be the city.
I'm not too sure exactly on that lie.

Speaker 2 (03:04):
So, but but it's not the mobile home park themselves.

Speaker 8 (03:07):
Correct?

Speaker 4 (03:09):
Then why do you think it's not being done? I
don't know.

Speaker 6 (03:13):
I wish it would be because they had him working,
and then they went to the solar power and two
weeks after that they went out and stayed out. It's
like nobody wants to come out.

Speaker 2 (03:24):
And all right, who do we have Kaschina colorI my, yes,
we have Deputy Doc in here today?

Speaker 4 (03:33):
Hey Doc, how are you doing?

Speaker 2 (03:34):
Doc? What's up? Doc?

Speaker 1 (03:36):
Hey?

Speaker 2 (03:36):
Now?

Speaker 9 (03:36):
Much just sitting here holding down the fort at the
UH at the mother ship.

Speaker 2 (03:42):
All right, So what do you think about calling over
to see the what's if it's the city or county
or let's try to cut through the mustard, right, now,
all right, I can do that. Okay. So what we're
gonna do right now is we're gonna have Deputy Doc
during the show call over. She's gonna talk to you
first and get the lowdown, Judy, and then we'll try

(04:03):
to figure out what the heck.

Speaker 4 (04:04):
Is going on.

Speaker 10 (04:05):
Okay.

Speaker 6 (04:06):
I greatly appreciate, because, like I say, I wouldn't want
to see the elderly, unicap or disabled or anybody fall
and get hurt. That's also thirteenth Avenue in Aurora.

Speaker 2 (04:16):
Okay, hold on, hold on, we'll talk about it. Three
all three seven one three talk seven one three eight
two five. I put her on hold, get her to
deputy doctor and we'll go to Dina.

Speaker 4 (04:27):
Is it Dina or Dinna?

Speaker 11 (04:29):
Dina?

Speaker 4 (04:30):
Dina? What's going on with you?

Speaker 10 (04:33):
I was just following up with you because my insurance
was denied for my trip and I said insurance?

Speaker 4 (04:41):
What what do you mean? Your insurance was denied?

Speaker 2 (04:43):
Talk to me about that, I am, Did you have
a trip scheduled and you had travel insurance? Dina?

Speaker 10 (04:51):
Yes, I had travel insurance through Fay and through Fay.

Speaker 4 (04:55):
What's Faye? Tell me what Faye is?

Speaker 10 (04:58):
Faye is a travel insurance company.

Speaker 2 (05:01):
F faye. Okay, and tell me when the travel was
Crooks booked four tell me the story.

Speaker 8 (05:11):
February.

Speaker 10 (05:12):
It was scheduled for February twenty second to March first
of this year. I was unable to go because a
trespasser in my home blocked me from answering the home.

Speaker 12 (05:25):
The police could not jar Wait.

Speaker 4 (05:26):
Wait a minute, now, hold on, Dina.

Speaker 2 (05:29):
When you say a trespasser in your home, you're talking
about in your primary residence where you live.

Speaker 10 (05:35):
Yes, I had a tenant who I had a restraining
order against them.

Speaker 7 (05:39):
He wouldn't leave.

Speaker 10 (05:41):
The sheriff couldn't get him out for two weeks.

Speaker 4 (05:43):
Did he have a room? Did he have a room
in your house?

Speaker 2 (05:46):
Yes? Okay, So you had a trip planned, but because
of this conflict you could.

Speaker 10 (05:53):
Not go exactly the police could not be.

Speaker 2 (05:56):
And the February twenty twenty five trip. When you booked
this trip, you bought this insurance. Correct, Okay, I'll bet
you why they're not paying And I'll bet you I
know why because you didn't have an adequate excuse according

(06:18):
to the policy. I'm not saying, by the way, that
you should have gone anyway or blah blah, blah. But
what I'm saying is, according to the policy, I'll bet
you they don't think you had an adequate excuse. That's correct,
because they're saying, look, you you know, and I understand
what they're saying. What they're basically saying is they're saying, look,

(06:44):
you could have gone. You know. It's for sickness, it's
for stuff like that, it's not for just anything. So
did you check with them before you canceled? Or you
canceled and then tried to put in a claim.

Speaker 10 (07:01):
I canceled and tried to put in a claim because
since I could not get into my home because the
police could not guarantee my safety, I not get my passport.

Speaker 2 (07:13):
Okay, okay? And what does the travel company? What does this?

Speaker 4 (07:21):
You did send the policy over to us?

Speaker 2 (07:23):
Yes?

Speaker 7 (07:24):
I did?

Speaker 2 (07:24):
All right, let me tell you. Let me take Kaschina.
Do you have her policy on the email? Can you
forward its Jimmy? Okay? Dragon?

Speaker 4 (07:36):
Would you have her forward that to me? Tina?

Speaker 2 (07:38):
Hold on and I'll take a look at it. Patrick. Now, Patrick,
you work for someone on a referral list. And I
think Bob told me about this. This is a was
this about a deck? Patrick that's correct.

Speaker 12 (07:57):
Yeah, Hi, Tom Horia good Man.

Speaker 4 (08:00):
When did you contract to have this deck done?

Speaker 7 (08:04):
The deck was completed in February of twenty twenty.

Speaker 2 (08:08):
Four, twenty twenty four year and a half ago. Yeah,
and who did it?

Speaker 7 (08:16):
The company called k and A Construction, k and A.

Speaker 2 (08:22):
That's right, Klo alpha, Kilo alpha. Is that what we're
talking about? Okay, KNA Construction. And I'm going to ask
you what went wrong and why you're calling right after this.
I'm Tom Martino three oh three seven one three talks
seven one three eight two five y five. Listen. I
have great news waterpros dot net. Paul Thewaterman, the expert

(08:42):
in water conditioning, softening, purification.

Speaker 4 (08:46):
This is a never heard of deal ever.

Speaker 2 (08:49):
This is an American made whole house water softener for
twenty five one hundred dollars. That's half the normal cost.
In his normal costes is a third or a tenth
of the Let's just put it this way. His normal
price beats the hell out of regular prices. Now he's

(09:09):
beaten the hell out of his normal price. Twenty five
hundred dollars for a whole house water softener. You will
never do better than this. Three O three eighty six
y two five five five four Waterpros dot net. Go
with a sure thing Denver's Best roofer Excel Roofing dot com.
You don't pay a cent until you're contenth time for

(09:35):
an insurance check up free no obligation comparison call Compass
Insurance paying too much your coverage at dozens of insurance
companies find out now three oh three, seven to seven
to one help. You'll think you're his only customer when
you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two. Hi Tom Martino here,

(09:59):
Welcome to the show. So she forwarded me her travel insurance.
It's forty three pages long, so I'll be going through
it over the breaks. I just went through a little
of it, Dina, So hang on all right. I want
to go to Patrick now, and Nick feel free to
chime in. You're somewhat, in my opinion, somewhat of an

(10:19):
expert on home improvements in general. And Patrick has a
problem with a deck. We don't know what the problem is.
We know that February twenty four of twenty four, Deck
was completed by k and A construction, which is Kilo
Alpha k and a construction. Kilo Alpha is not the name.

(10:41):
It's just to tell you what the letters are k
and a construction. Okay, Patrick, tell me your story.

Speaker 7 (10:51):
So we had this house built. It's a brand new building, Golden.
We were required by our mortgage lender to have a
deck built because it was part of our appraisals. We
had twenty thousand dollars left over in our loan, so
we found a company that fit within our budget.

Speaker 2 (11:09):
How much was the How much was the contract for.

Speaker 7 (11:13):
About twenty thousand dollars?

Speaker 2 (11:15):
Well about twenty did you say twenty grand?

Speaker 1 (11:23):
Yes?

Speaker 7 (11:23):
Okay grand, yep, you got it.

Speaker 4 (11:25):
So what went wrong?

Speaker 7 (11:29):
The deck was completed in February, and then by July
of twenty twenty four, we noticed that the deck was
boeing and some of the boards were coming up. I
contacted the deck builder and they said.

Speaker 4 (11:40):
That where was it boeing? Where was it boeing?

Speaker 12 (11:45):
Uh?

Speaker 7 (11:45):
Kind of like in the middle of the deck and
the backside like closest to the house.

Speaker 2 (11:49):
Now was it the decking that was boeing or the beams? Correct?

Speaker 7 (11:54):
The deck itself was Boeing and coming up. Yeah, okay,
if you could correct so it's flexible and you could
stay Wait a minute.

Speaker 2 (12:04):
It's not what it's it is trecks and treks was Boeing?

Speaker 7 (12:11):
Yes, well, the top part is trecks and then the
framing is all wood.

Speaker 2 (12:15):
Yeah, but the Boeing part was the trecks.

Speaker 8 (12:19):
Correct.

Speaker 7 (12:20):
Yeah, And that was what we originally noticed. And I
had the contractor. I contacted the contractor to come out,
and they said that they would come out of the
friendly fashion and fix it under warranty. And that was
in July of twenty twenty four.

Speaker 2 (12:34):
So K and A said they would fix it correct.

Speaker 7 (12:38):
They wanted it to settle a little bit further so
they didn't have to come out twice.

Speaker 4 (12:42):
And what happened.

Speaker 7 (12:45):
A year later we still hadn't had them come out.
I contacted them in March or April of twenty twenty
five because we were actually interested in Okay.

Speaker 2 (12:56):
Here's what I want to ask you. Have they ever
come out to attempt to fix it? No?

Speaker 4 (13:03):
Well, okay, what excuse do they give?

Speaker 7 (13:07):
The original excuse was they weren't coming out yet because
they wanted.

Speaker 2 (13:13):
Uh yeah, but what excuse if we call them? Right,
now today, what will they say, how long is your
warranty on the tracks?

Speaker 7 (13:21):
I don't know what the warranty on the trucks is.
The many that the deck builder themselves gave me a
one year.

Speaker 2 (13:29):
Warranty, but you can prove you made your claim within
the one year and they never fixed.

Speaker 7 (13:34):
It within three months.

Speaker 2 (13:37):
Yeah, when was the last time you talked to them?

Speaker 7 (13:43):
The last correspondence I received was about three weeks ago
from the owner of the company.

Speaker 4 (13:49):
And what did they say?

Speaker 7 (13:52):
That they're not responsible for it because they built the
deck on loose dirt, it was backfilled. The soils report
indicated that it was backfill and the decks shouldn't have
been built on it. But it was signed off by
a separate engineering company.

Speaker 2 (14:10):
That no, no, no, no, no, no no no, they don't
get to say that. They don't get to say that
it should if they shouldn't have been built, Why did
they do it? Did they make note of that anywhere
in your contract?

Speaker 4 (14:22):
Anywhere?

Speaker 7 (14:25):
Not of those loose backfill?

Speaker 2 (14:26):
No, did they make any notations in your contract about
they recommend not building it at that time? So they
claim they're not responsible because it was What's.

Speaker 7 (14:38):
That they didn't make No there's no notations of it
that it shouldn't be.

Speaker 2 (14:43):
But they're saying then, what what I would ask them
is if it wasn't right to build on, why did
you build it? When? Nick? Nick, when you when you
say some there's some responsibility on them, what would you know?
You know, you're a professional, what do you totally? Yeah?
You know.

Speaker 1 (14:59):
I mean we out headers all the time for bigger windows,
and we have an engineer stamp to say, hey, this
is what it was, went.

Speaker 4 (15:05):
There and the headers were not proper.

Speaker 2 (15:07):
You wouldn't just go ahead and install stuff and then
say well, we're not responsible.

Speaker 1 (15:11):
Right, That's why we got an engineer report. So if
there's an engineer report that should have been you know,
have an engineer stamp.

Speaker 2 (15:17):
Nick brings up a good point. Do you have an
engineer stamp?

Speaker 7 (15:20):
Yeah, we have an engineer stamp from details.

Speaker 2 (15:25):
And yeah, does your engineer maintain it's not the soil.
Did you have your engineer come back and look at
the deck?

Speaker 7 (15:34):
I did, and the engineer states that it's one of that.
It's a combination of things. The main problem that they
found is that the stings for drill deep enough down
to vision earth through bed.

Speaker 2 (15:43):
Rock, there you go what so hold on, hold on,
wait wait wait wait what did he just say, Nick?

Speaker 1 (15:49):
So they don't they didn't go deep enough to support
it correctly in.

Speaker 4 (15:51):
The loose case, got it?

Speaker 1 (15:53):
And that's what I was going to bring up is
how far is the casons or the footings and all
that stuff and it's.

Speaker 4 (15:57):
Going to cost to fix it?

Speaker 7 (16:02):
Well, the one of the options they gave me was
to install helical piers. Came out to another twenty dollars.

Speaker 2 (16:09):
Yeah, but if you put if you put the helical sphere,
if you put those in, which you can, they're like
big giant screws into the ground. If you put those in,
you still have to replace the treks boards. Right, are
the treks boards boded for good? Or what?

Speaker 7 (16:25):
They've quoted me? Twenty five in parts for the deck?

Speaker 2 (16:29):
Who's they sure?

Speaker 7 (16:30):
The labor in a construction?

Speaker 2 (16:34):
So they said they would fix it, but what.

Speaker 7 (16:38):
I have to pay for the parts? However, they also
said that I need to sign a liability waiver and
that they would not be replacing the footings and stead.

Speaker 2 (16:46):
Right, Patrick, Patrick, Patrick, I want to tell you a
few a few facts that you may not like.

Speaker 4 (16:53):
But let's you and I discuss this.

Speaker 2 (16:56):
You were required to build a deck right by the
HOA or by covenants.

Speaker 7 (17:02):
No, by my mortgage holder.

Speaker 1 (17:07):
Okay, all right.

Speaker 2 (17:08):
If you were required to build a deck and this
company came out and built a deck and you later
found out it should have been built on sturdier footings
or healy coil whatever they call them. Those peers, okay,
calicle piers. But here's what I want to tell you.

(17:32):
This company would have charged those Okay, right now, you're
in a pickle because they did not put them in,
but you also were not charged for them. In a
perfect world, Patrick, back before this started, your deck bid
would have been twenty grand more, let's say, and you

(17:53):
would not have had a choice not to do it.

Speaker 4 (17:57):
Do you understand what I'm saying.

Speaker 2 (17:58):
Let's say in the beginning, instead of giving you a
price of twenty grand, they told you, you know, you're
gonna need some helical peers or caissons down to bedrock,
and it's going to cost about twenty grand more. So
it's gonna be forty grand. Here's what I need to
ask you, and there's a reason I'm doing this. Would

(18:22):
you have spent forty grand.

Speaker 7 (18:25):
If it was structurally needed. I would have found the
money absolutely.

Speaker 2 (18:29):
Okay, Okay, then you gotta find hold on, Then you
gotta find the money now, because if they're not charging
you for the work, if they say you have to
buy the peers and they'll do the work, that's what
would have happened in the beginning. I know that sounds crazy,
but just because they missed it doesn't make them responsible

(18:50):
for the cost of it. It does make them responsible
for whatever was damaged as a result of this because
they missed it, but they don't have to pay for
the peers.

Speaker 4 (19:04):
Do you understand that?

Speaker 13 (19:07):
Yeah?

Speaker 7 (19:07):
And I'm not asking and I've had opinions from a
couple of different companies.

Speaker 2 (19:11):
Yes, So what I'm asking is, do you have the
extra money? Okay, you're telling me that this company, Cana,
will do the labor if you pay for.

Speaker 7 (19:21):
The parts, and they will not replace the peers or
drilled down to bedrock as needed.

Speaker 2 (19:29):
No, No, Patrick, you have to have that done.

Speaker 4 (19:32):
Patrick.

Speaker 2 (19:33):
What I'm saying is if that was needed in the beginning,
you would have had to have done it anyway. You
can't make them do it. Patrick, I know you're going
to find this weird and you're thinking, wait, a minute.
They should be responsible, No, they shouldn't. They're responsible for

(19:55):
the damages for not doing it, but they're not responsible
for the peers themselves. You would have had to have
done that anyway. So here's what would be a perfect solution.
If you hire an engineering company to come out and
do the helical peers and connect to the deck and

(20:18):
stabilize it, then K and A would come out and
fix all the cosmetic problems and the structural decking boards.
That's what they should do. Are they willing to do that?

Speaker 7 (20:34):
I'm not sure if we're on the same page as
far as the damage they're actually like the two by
six inch beams are split in half.

Speaker 2 (20:43):
Firk Patrick, Patrick, we are on the same page.

Speaker 4 (20:47):
Here's what I'm saying.

Speaker 2 (20:49):
They're not responsible to retrofit that with peers. They are
responsible to fix whatever needs to be replaced because of
the lack of peers. The original peers would have been your.

Speaker 4 (21:03):
Expense no matter what.

Speaker 2 (21:05):
But if you have an engineering firm come out and
fix the structure, they should then replace whatever's broken.

Speaker 4 (21:15):
Are they willing to do that?

Speaker 7 (21:18):
I have to still pay for it. I still have
to pay for the cost of the parts.

Speaker 2 (21:22):
Oh, wait, the cost of the parts of the damage
or the cost of the helical peers.

Speaker 7 (21:29):
No, the cost of the parts of the damage.

Speaker 2 (21:30):
No, they should pay for that because they missed the peers.
They didn't do it right. Or did your engineer miss it?
Why didn't your engineer recommend peers.

Speaker 7 (21:42):
Engineering? The soils report recommended just drilling down below bedrock
in order to support them.

Speaker 2 (21:48):
Well, they didn't, but you said they did not, Patrick,
You said they did not do that right, That's correct
in my opinion. I'm going to say this again, and
I really I'm on your side.

Speaker 4 (22:00):
Patrick.

Speaker 2 (22:01):
They should pay for all damages as a result of
the lack of peers.

Speaker 4 (22:08):
You should pay to install the peers.

Speaker 2 (22:11):
So you're willing to put in the peers and shore
up the structure, but you want them to come in
and rebuild the deck where it was damaged because of
that oversight. Yeah, I agree with.

Speaker 4 (22:30):
What were you going to say?

Speaker 2 (22:31):
Nick?

Speaker 1 (22:31):
So?

Speaker 2 (22:32):
The engineer's Nick Gravina are expert. He's also with Dravina's
windows siding and go ahead.

Speaker 1 (22:38):
Nick, So if the engineer before the deck was built
in the report stated that it needed to go to
bedrock to be structurally supported, correctly. But then the deck
builder did not do that. Why did they have the shortcoming?
Was it because of the funds that were needed to
do it or did they just not bring it up
at all? Because now I'm assuming that it's sinking and

(23:01):
that's why everything is warping.

Speaker 7 (23:04):
Helical peers weren't I don't believe we're not presented to
me as an option. Originally it's we.

Speaker 14 (23:11):
Did plan on.

Speaker 7 (23:12):
They did charge me for oversized cathons because the intent
was to build an extension over.

Speaker 14 (23:19):
The deck of a roof.

Speaker 2 (23:21):
Yeah, okay, I got to take a break. But here's
where we will fight for you.

Speaker 14 (23:28):
Now.

Speaker 2 (23:28):
I don't know if it's going to work, but if
you're willing to put in peers to shore up the deck,
they should come in and fix whatever went wrong. They should. Yeah,
all right, hold on, we will talk about this coming up.
Who do we have Kachina Bob from Eliam.

Speaker 4 (23:49):
Excellent.

Speaker 2 (23:50):
We'll talk to Bob elim Landscaping on a referral list
of referral list dot com. All right, it's also time
to tell you about Frank durand real estate man dot com.
If you're wondering what your house will sell for in
this crazy market. He can do a complete analysis of
the neighborhood, the house, supply and demand, interest, everything that

(24:10):
affects you.

Speaker 4 (24:11):
It's a free analysis.

Speaker 2 (24:13):
So if you're thinking about marketing, do a no obligation
analysis with Frank durand the real Estateman dot com. Go
with a sure thing Denver's best roofer Excel Roofing dot com.
You don't pay a cent until you're content. Time for

(24:36):
an insurance checkup, free no obligation comparison call Compass Insurance
paying too much your coverage at dozens of insurance companies
find out now three O three seven to seven to
one help. You'll think you're his only customer when you
choose Frank durand the Realestateman dot com to list your
home with Remax Alliance three three nine two zero sixteen
twenty two. Hi Tom Martino here three three seven one

(25:04):
three talk.

Speaker 4 (25:05):
I want to go back to Dina.

Speaker 2 (25:06):
We'll pick up with Patrick and Bob from.

Speaker 4 (25:08):
Elian Landscaping about this deck.

Speaker 2 (25:11):
But Dina, I went through your coverage surprisingly surprisingly, it
does not have a lot of exclusions, and yours is
up for grabs right now. It could be I mean,
you could not.

Speaker 4 (25:30):
Get inside your house.

Speaker 2 (25:31):
You were prevented from getting your passport, blah blah blah,
you were having an issue. These exclusions are acts of war,
and they're you know, if you're a drug addict. If
it says commission or attempt of a crime, these exclusions

(25:51):
I don't think cover I don't think they exclude you.
I mean, maybe they're saying, listen, did they tell you
in the contract where they're excluding you? And why did
they point to any part of the contract.

Speaker 10 (26:08):
They are saying that because he was a resident in
my home. However, by the time this happened, he was trespassing.

Speaker 2 (26:15):
I've gotten a restraint.

Speaker 4 (26:17):
I don't care about that. Here's what I'm saying.

Speaker 2 (26:20):
Where in the contract, though, does it address this. They
made up the contract, so that means it's construed against them. See,
let me explain this. When there are ambiguities in contracts,
they go to the one who made the contract, and
if there's an ambiguity, it usually skews against them because

(26:44):
they made up the contract. I think that these guys
could be responsible.

Speaker 4 (26:50):
What were your total costs?

Speaker 10 (26:53):
About six four hundred?

Speaker 2 (26:56):
Wonderful? Wonderful? Do you know why I say wonderful. That's
right under the small claims limit. And I think if
you take this contract and you take it to small
claims court, hey, it's only going to be fifty bucks
for to find out because they're just going to tell
us the same thing it's excluded, but they can't tell

(27:17):
us where in the contract it's excluded, this fee travel insurance.
What I would do is I swear to God I
would take in the small claims court. I don't see
anything in here.

Speaker 4 (27:29):
What's that?

Speaker 8 (27:31):
I said?

Speaker 7 (27:31):
Okay, that sounds like what I'll do.

Speaker 2 (27:33):
But here, if you need help with that, I want
you to talk to one of our deputies Kachina just
for help and information. I would like Deputy bo Okay
to just help her if she needs help with the
small claim.

Speaker 4 (27:51):
I think she can win this.

Speaker 2 (27:53):
I'm telling you this contract does not exclude what she's
talking about. Now, they they might have a and before
you do that, Dina, you may want to ask them.
You may want to ask them where in the contract
specifically can you exclude me? And uh see what they're
thinking about. Okay, so let's give this. Let's give this

(28:17):
to bo. You know I was going to say right away, Dina,
I was going to say, there's no luck, but that's
I don't see where you can be excluded. Now, I
want to go back to this deck thing real quick,
Bob from L. E. M. Landscaping, What did you have
to say about it? These guys that put in his deck.

Speaker 14 (28:35):
Did not.

Speaker 8 (28:37):
Want to Wait.

Speaker 2 (28:40):
Is he talking to me or is he just talking?
Because I hear him talking.

Speaker 12 (28:46):
Hello, Bob.

Speaker 8 (28:49):
Yes I'm here, Tom, I couldn't hear you.

Speaker 2 (28:52):
All right, I want to just I want to recap this.
The company that put in this guy's deck did not
follow the engineer drawings. They did not go down to bedrock.
Well what I think? I think they should repair the deck?
What's that the whole? Well, I'm glad you got your

(29:14):
law degree, Bob, But here's the deal. All I'm doing
is going by what what is called precedent. When someone
misses something in the contract, it doesn't automatically make them
responsible for the cost of the missing part. It does
make them responsible for the damages. And I believe Bob,

(29:38):
they should pay for all of the damages and fix
the deck. But I think he should be responsible for
the peers.

Speaker 8 (29:47):
Okay, let me ask you some time. They have missed it.
I did not hear. I heard the gentleman say something
about I didn't get the impression that he was, but
he was told the engineer had said.

Speaker 7 (30:01):
That they needed to put peers.

Speaker 8 (30:02):
Was that correct?

Speaker 1 (30:05):
I think the engineer said need to go to bedrock.

Speaker 2 (30:07):
The engineer said they had to drill down to bedrock.

Speaker 1 (30:10):
I don't know if they suggested peers.

Speaker 2 (30:13):
Did not necessarily say peers, Bob. Peers are usually done
as a retrofit because they the helical peers. You can
screw in and connect the deck, but to it. Hold on, Bob,
I got to take this break again. I want to
know specifically what you're talking about.

Speaker 4 (30:30):
I want to make this clear.

Speaker 2 (30:32):
When a company misses something you would have had to
pay for anyway, you're going to be responsible for it.
They don't simply have to add stuff. However, I believe
that this decking company.

Speaker 4 (30:46):
Should be responsible for.

Speaker 2 (30:48):
Every single repair and replacement of parts as a result
of that oversight. I just want to make that clear.
We got more coming right up on this. Go with
a sure thing Denver's Best Roofer Excel roofing dot com.

(31:08):
You don't pay a cent until you're content time for
an insurance check up free, no obligation comparison call Compass
Insurance paying too much your coverage at dozens of insurance
companies find out now three oh three seven to seven
to one help. You'll think you're his only customer when
you choose Frank durand the real estate man dot com

(31:28):
to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two. Hey Tom Martino here,
Welcome to the show. Three O three seven one three
talks seven one three eight two five have k so
so Bob very quickly. What are your observations if they
missed the pier, if they did not drill down to bedrock,
and the deck is now failing, they obviously should fix

(31:52):
the deck after he shorees it up.

Speaker 4 (31:54):
What are your final thoughts.

Speaker 2 (31:55):
On this, Bob, Because I'm getting to the end of
the hour and I want to assign someone to help Patrick.

Speaker 4 (32:00):
Go ahead.

Speaker 8 (32:01):
Okay, Tom, I think I think I made you understand
some and that to be finding my wife's a layer.

Speaker 15 (32:08):
Anyways, here's what I was trying to tell you.

Speaker 8 (32:10):
If I would have done this debt for the guy,
and I have the engineer drawings and it says and
I didn't mean period, Grian. That was Kasoons and it
says I'm just supposed to be put in and I
don't do it. I am responsible for anything that happens
after that. That means I would have to go in
pull the kethons. It's not the customer's fault, but this company.

Speaker 2 (32:30):
Bob. Okay, Bob, we disagree. Thank you very much, Bob.
I appreciate it. I think they are responsible for one
hundred of the damages. They are not responsible for what
he would have had to pay for any way. Do
you understand he would have had to pay for it upfront.

(32:51):
The fact that they missed it does not mean he
gets it free. It does mean that they should do
all of the resulting labor and damages. If you went
in and contracted for an engine and they put the
wrong engine in and the newer engine would have cost
ten grand more, you need to pay what the engine

(33:13):
would have done. They need to do the reinstallation free.
It's just a fact. That's how they they rule these things.

Speaker 4 (33:20):
You don't get it free.

Speaker 2 (33:22):
Go with a sure thing Denver's Best roofer, Excel roofing
dot com. You don't pay a cent until you're content
please time for an insurance check up free, no obligation
comparison call Compass Insurance paying too much your coverage at
dozens of insurance companies find out now three O three
seven to seven to one help. You'll think you're his

(33:43):
only customer when you choose Frank durand the real estate
man dot Com to list your home with Remax Alliance
three oh three nine two zero sixteen twenty two.

Speaker 1 (33:57):
Ripped so you don't have.

Speaker 3 (34:04):
Come run into says as we can, Shooter's gonna help
come MANX is the Troubleshooter Show.

Speaker 2 (34:14):
No Tom Martino, Okay.

Speaker 4 (34:17):
I'm Tom Martino. Welcome to the show.

Speaker 2 (34:19):
Three oh three seven one three talks seven one three
eight two five five. Let's go to the phones and
uh woof this is uh the Patrick? Uh? Patrick, here's
the deal. You had a deck built. Bottom line, the
contractor did not follow the engineer's guidelines.

Speaker 4 (34:43):
You provided them with engineer drawings.

Speaker 2 (34:46):
Is that right? Patrick?

Speaker 7 (34:49):
The deck builder made their own drawings?

Speaker 4 (34:52):
Did they have an engineer?

Speaker 2 (34:54):
Did they look at your and you said something about
an engineer recommended drilling down to bed rock?

Speaker 4 (35:00):
Where was that recommendation made?

Speaker 7 (35:04):
And the soils report provided to the.

Speaker 2 (35:06):
Tech builder, and you did give the soils report to
the deck builder, then the deck builder did their own plans.
Is that correct? That's correct, So they should have followed
any kind of recommendations like that, and they did not.
Had they followed them, it would have cost you an
extra buck or two at the front end, which I

(35:28):
think is reasonable to pay that. If it was going
to be required in the beginning, you would have had
to have paid it. But I think that doesn't matter
because even though you might be willing to put in
the peers and shore up the deck, it needs major
reconstruction of damaged parts, and they want you to pay

(35:51):
for those damaged parts. What is their reasoning? They're the
ones responsible for the damage. Why do they think you
should pay for it?

Speaker 8 (36:02):
Uh? That's who.

Speaker 14 (36:03):
I don't know.

Speaker 7 (36:04):
They sent me a pretty detailed email about why they
shouldn't pay for it, but basically could.

Speaker 2 (36:08):
You they're well, but they are responsible for following then
engineer drawings. You know what, here's pet he bow's pretty
good for construction stuff. Is bo on duty today? Is he?

Speaker 4 (36:31):
Okay? Here's what I want.

Speaker 2 (36:33):
I want to ask the builder why they did not
follow the engineer's guidelines. Patrick, did you ever ask them
straight out? Why did you not follow the guidelines? Did
you ask him.

Speaker 12 (36:48):
Straight out?

Speaker 7 (36:49):
No? No, I this has been.

Speaker 2 (36:51):
So okay, we're going to do it. We're going to
do it. We're going to do it. Patrick, you know, Okay.
What I don't understand is what are they trying to
keep the price down? Or what if Bo is listening.
I don't see him on the YouTube, moron, Chad, But

(37:11):
I think that what you need to do is ask
them straight up why did you not follow or why
did you not follow the engineer's guidelines for casons or
peers down to bedrock.

Speaker 4 (37:31):
That's what we have to do.

Speaker 2 (37:32):
So hold on, Patrick, We'll put you in touch with
Deputy BO. I want him to call the contractor. We
really need to know this. Now, let's talk to Dean.
Welcome Dean. I'm Tom Martine. How can we help you?

Speaker 4 (37:47):
Sir?

Speaker 11 (37:48):
Hey, Tom, you s you for a few years and
thank you information, thank you, I mean my god, fifty
years experience and business. Yes, so I'm asking you as
an expert. I'm I'm in the construction trades, I'm a
general contractor and you've always got Hey, if I was
to start a business today. I want to know what
that would be.

Speaker 2 (38:09):
Well, right, you do now? Is it the construction business?

Speaker 1 (38:14):
Yeah?

Speaker 11 (38:14):
Yeah, I'm okay. Centered around either construction or sales are
all right?

Speaker 2 (38:20):
Well, but you want to.

Speaker 11 (38:21):
Start it, I'm too old for that.

Speaker 4 (38:24):
Okay. Let me explain this to you, Dean.

Speaker 2 (38:26):
I'm going to tell you the main problems that people
starting a business run into. There are two things they
do not consider. And by the way, Nick, you can
chime in Nicks in business with his dad. Gravina's Windows
and Siding. What's the official name, Gravina's Window Insiding.

Speaker 1 (38:44):
Gravinas Siding and Windows.

Speaker 2 (38:46):
Okay, Gravina Siding and Windows. And they've been on our
referrale Liss more than twenty years. You think i'd know that,
probably thirty anyway, So Dean here, what are what do
you think the two things businesses overlook?

Speaker 7 (38:58):
Uh?

Speaker 11 (38:59):
Probably capital to keep the business running and the people,
I guess.

Speaker 2 (39:06):
Okay. Number one thing they do not consider is the
owner's time, which.

Speaker 11 (39:14):
Means time's free.

Speaker 2 (39:16):
Yeah, and it's not, which means sometimes people start a
business and have a bad job. In other words, there's
too much time and energy expended, and they do not
account for the owner's time, and it's not free, and
if you don't account for it, you'll be in trouble
because you're going to have to hire people to help

(39:38):
you as you get bigger. And the number two thing
people or there's three things people don't consider. One the
owner's time. Two the cost of marketing. People just assume
I'm going to start a business and do business.

Speaker 4 (39:53):
The cost of marketing.

Speaker 2 (39:55):
Must absolutely positively be figured in the cost of doing business.
It's as important as materials. Now, that doesn't mean you
have to be on the radio or TV or you
have to be in print, but you have to do
marketing of some kind. And then the number three thing

(40:17):
they overlook is the competition. They say, we're going to
do this, and we're going to do that, and we're
going to do this, and then you have to ask yourself,
but the competition is also doing that.

Speaker 4 (40:29):
How do we differentiate that?

Speaker 2 (40:31):
So those are really important things, your time, the cost
of marketing, and the competition.

Speaker 4 (40:41):
So are you a blank slate?

Speaker 2 (40:43):
Are you looking to get into some kind of business
or do you have a specific business in mind?

Speaker 11 (40:51):
No, I just want to know what you would say. Hey,
I'm twenty years old today, but I got fifty years experience. Okay,
I'm Tom Moreno, and what would I do?

Speaker 12 (41:01):
What would be okay?

Speaker 2 (41:02):
Dean?

Speaker 11 (41:02):
You sometimes say.

Speaker 2 (41:05):
Yep, go ahead.

Speaker 4 (41:07):
You hear me say what no, No.

Speaker 11 (41:09):
Sometimes I hear you saying I thought, like the other
day you said or I don't know telling me to you,
or a month you said, you know what, I should
start this business, and I'm like, damn it, I uh
you got a fall or something right when you said that.

Speaker 7 (41:20):
I'm like, well, was it?

Speaker 2 (41:22):
Okay?

Speaker 12 (41:23):
Dean?

Speaker 4 (41:23):
I some of the things.

Speaker 2 (41:25):
That I've said I should start. There are a few
businesses that would be a smash up business. One is
doing the back end of a business for people who
have business. Because Dean, many people are good at the
trade but not good at the business. For example, I
asked the plumber one time what business is the in

(41:48):
and he said, I'm a plumber, And I said, that's
the wrong answer. Everyone's primary business is lead generation.

Speaker 4 (41:56):
That's their primary business.

Speaker 2 (41:58):
Their trade is plumb, or their trade would be windows
and siding and doors, or their trade could be electrical.
But the business is generating leads and then of course
taking care of business. So what I want to ask
you dean right now? Are you employed?

Speaker 11 (42:19):
Yeah, well I'm self n ployed. I'm a contractor.

Speaker 2 (42:22):
Okay, okay, So do you want to get out? So
you're already in business for yourself? Is that correct?

Speaker 11 (42:29):
Yeah, yeah, I've been in business. It's two thousand and three.

Speaker 4 (42:32):
Okay.

Speaker 2 (42:33):
And what kind of construction do you do? General construction? Well?

Speaker 11 (42:36):
We yeah, I'm a licensed GC down here, but Colorado.
I dug basements for a few of the big track builders.
We did the utility installs and stuff like that.

Speaker 2 (42:48):
So do you want to do you want to get
out of construction? Well?

Speaker 11 (42:52):
The lead generation has me really thinking you're you're you're
hit the kind of like damn, I was thinking I
should be selling leads and managing the subs. With the leads,
I give them a given well a lot less backbreaking.

Speaker 2 (43:09):
Well what you would, and a lot of contractors do that.
A lot of contractors are not contractors. They are in
the business. And what I mean by that is they market,
then they dole out the leads and they do all
of the bookkeeping and pay the subs as ten ninety

(43:30):
nine's and that's a good business. So you would, in
essence be a general contractor. And again that's a good business,
but how is it different than any business? So really,
I believe businesses should have a hook and be a

(43:50):
bit different, or there's no reason to start it unless
you can simply say everyone is doing it wrong. Now
let me let me explain this to you, Dean, and
I'm speaking from personal experience. I needed to start a
financial or a wealth management firm like a hole in
the head. I did it for myself. I said, I

(44:12):
am sick and tired of advisors who don't know where
my money is, or why my money is invested in
certain places, or why it's going up or why it's
going down. They need to know this. And I realized
that these advisors were not really investing or trading. They
were simply relationship managers who gathered funds and then they

(44:37):
have what's called a turnkey asset management program, so they
white label something and call it their own. They might
be with Brookstone, they might be with Advisors Excel, they
might be with somebody, but they call it their own business.
But they have nothing to do with your money. So

(44:58):
when I found that out, I said, I can't be
the only one who want people to be directly responsible
for me and so I started it. But my hook
is personal, direct relationships and management. Now that's my hook.

(45:18):
When I started Liberty Bell Telecom, that was my hook.
The phone companies were not really serving people. So Dean,
you got to have a hook. There's got to be
something different about you. When I went into radio, I
didn't just want to talk about things. I wanted what

(45:40):
I called media with a purpose. That is my hook.
Media with a purpose. So I go out and solve
problems or I help people, and then that morphed into
the referral list for dependable businesses. So Dean, the first
thing you come up with is why would you start
another business and what would the hook be? So that's

(46:03):
what you have to figure out. Now the hook could
simply be the hook. And this is what I was
talking about when you were disconnected, is being a back
end business for these fly by night contractors. I don't
mean fly by night dishonest, but most construction people they
know nothing about business, nothing about lead generation, nothing about bookkeeping. Zero.

(46:29):
If you, with your construction experience, could start a back
end business and have a bunch of subs under you,
you could get quite wealthy. Your hook would be that
you're taking out the brain damage and you're protecting consumers.
Hang on, I'll come back to you. And Teresa has
a problem too with a contractor all of that. Right

(46:51):
after this, go with a sure thing Denver Rufer Excel
Roofing dot com. You don't pay a cent until you're content.
Time for an insurance checkup free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens

(47:14):
of insurance companies find out now three all three seven
seven to one.

Speaker 4 (47:17):
Help.

Speaker 2 (47:18):
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two. Hi Tom Martine here, Welcome to this show.
Three O three seven one three talks seven one three
eight two five five. Dean, Okay, you're in business for

(47:44):
yourself already technically, and you're thinking about starting another business
and what and what were you hoping to do? Obviously
make more money and have U what are your goals?
Let's talk about that first, Dean, well more.

Speaker 11 (48:02):
Ink you know you hit the nail and head there
and probably more. I mean it's hard to say more
money and more free time.

Speaker 2 (48:11):
Trying sometimes I get it. I get it, you know,
you know free time. Let me explain something to you,
And I really mean this sincerely. When you do something
you love, you don't even keep track of time. You
just do it. And the free time and the business

(48:32):
time they're all mixed together. I work twenty four hours
a day, and I rest twenty four hours a day,
and I have fun twenty four hours a day. And
I really mean that. I mean, I've never felt like
I got to get away from something. What I do
is sometimes get away from one activity and go to another.
But but but so you want to make sure what

(48:53):
you're doing is thoroughly enjoyable. So in the construction business,
there is a sore a need, and no one is
doing it for a back end business. It's a business
for business. And what you would do, Dean, is you
control the marketing. You gather the leads, and then your contractors.

(49:16):
You mark up the work of your contractors, or you
charge them a fee, and you dole them out jobs,
and you do all of their bill collections, you do
all of their management, you do all of their marketing,
you do all of their bookkeeping. You get some people,
maybe one or two at first, or one at first
who does a good set of quick books for them,

(49:37):
and then at the end of the year they get
their k ones and.

Speaker 4 (49:43):
You know, they're ten ninety nine's.

Speaker 2 (49:45):
And you are taking care of the stuff they don't
know how to do. For example, Dean, when a contractor
takes ten thousand dollars for a job or a five
thousand for a job, they co mingle it with their
other jobs and they get in trouble. You know. It's
and a lot of these contractors, it's not that they're dishonest,

(50:06):
they're just stupid. They don't know how to manage money.
And they don't put away money for taxes. They don't
file quarterly returns. They just hope at the end of
the year everything comes out. They have no idea what
their cost of service or cost of product is. They
have no idea. They don't consider their own time. They
do nothing. If you could come up with a true

(50:28):
back end and just start doling out jobs, and any
contractor in the world who's good at their trade would
want to join you, because if they say, well, I'm
not paying anybody, I ain't paying anybody to do that, Well,
you're going to pay someone or you're going to get
out of business. So what you would do is the marketing,

(50:50):
the lead generation, the lead assignments, and the back end.
So each of these businesses could go out and do
the trade that they're good at while you take care
of it. And if you're in construction, I think that
you're uniquely qualified to start this. You are.

Speaker 11 (51:11):
That makes sense a lot.

Speaker 1 (51:12):
Yeah, I like that.

Speaker 2 (51:14):
Now there's another business. There's another business that I can't
believe has not been done. Listen carefully. I've said this
a million times on the show. I call it home
inspection fulfillment. Here's what I mean. Many real estate deals

(51:34):
are lost with a home inspection. Why because the home
inspector comes back with a list of things that need
to be done. The homeowners thinking, oh my god, I
got to do all this stuff.

Speaker 4 (51:46):
I don't want to do it.

Speaker 2 (51:47):
The buyer is thinking, I want everything done or it's
going to cost me thousands. But here's the problem with
home inspections. They stop short at telling people what are
the ramifications. So, Dean, what my company that I'm proposing
would do is they would take a home inspection and

(52:12):
then they would put a price to each and everything,
and then along with the home inspection, the real estate
broker would call you and say what will this cost.
Let's say it'll cost sixty five hundred dollars. So the homeowner,
the buyer, and the seller, they don't just have a
fuzzy home inspection. They have the actual price, so they

(52:37):
can negotiate the deal Accordingly. Many deals fall apart over
fifteen hundred bucks because the buyer or seller have they
have no idea what it will cost to do the
corrections in the home inspection. It's not the home inspection
that throws people off, it's.

Speaker 4 (52:55):
Their fear of what it will cost.

Speaker 2 (52:57):
So if you had a home inspection mitigation company, you
would simply go out to every real estate broker and
market to consumers. If you have a home inspection, we
will put a price to it, and you put a flat, hard,
guaranteed price.

Speaker 4 (53:15):
And so you take their home inspection and you put.

Speaker 2 (53:18):
A price to it. Now the brokers on each side
and the clients can clearly negotiate that deal instead of
letting it scare the hell out of people. No one
does it, No one does it not. First of all,
home inspectors shouldn't do it because they should not have
a vested interest in doing the work. So you get

(53:41):
a home inspection, but you would come in Dean and
you would put a price in that home inspection.

Speaker 4 (53:47):
So for one two three Mulberry Lane, the home.

Speaker 2 (53:51):
Inspection mitigation will cost sixty five hundred or three thousand
or ten thousand, and that gives information to both the
buyer and the seller and then you simply go in
and you do it. That is that is something that
I think would catch on like wildfire because so many

(54:12):
real estate people are tired of home inspections killing a deal.
But they kill the deal because of fear. That's why.
Fear is how they kill the deal because they.

Speaker 4 (54:26):
Don't know what it will cost.

Speaker 7 (54:29):
Yeah, that makes sense.

Speaker 2 (54:31):
So I gave you two ideas right there.

Speaker 4 (54:33):
If you go ahead, Yes you are.

Speaker 11 (54:36):
Tom, Would you charge the home inspection from kill it
a flat prompt to give them the pricing or where
you just hope they use you to get the services
done after the pack.

Speaker 2 (54:47):
No, I would First of all, all you're going to
give them is a flat price, and you're going to
do that free of charge, but you're not going to
break it down for them because you don't want them
taking what you just did and going out and shopping.
You just say, look, we can do this for this
amount of money. And here's the other thing you could do.

(55:08):
You can put a lien on the transaction so you
get paid. You get paid at closing if they don't
have the money up front. It's to me, it's just
it adds a level of comfort to a real estate deal.
Let me explain what happened. One time I was buying
a house and it was a really nice house in

(55:28):
Parker many many years ago, and the house it had
a bad cook top range.

Speaker 4 (55:34):
A bad cooktop range.

Speaker 2 (55:37):
The range at the time to replace would be eight
hundred dollars. Okay, Now, instead of each real estate person
who stood to make thousands and thousands of dollars, they
could each chip in four hundred dollars and they would
have had a new cook top and the deal would

(55:57):
have gone through. They refused to do it, refused, And
it's stupid. So if there's a home inspection, and that
home inspection has a flat price to take care of
each and every item, and the real estate people know it,
and the owner and the buyer and seller know it.

(56:19):
Now they have clear heads and it's no longer hanging
over them. I had one inspection one time that said
that the front the roof over the front porch was drooping.
Oh my god, what does that mean? Well, what it
meant was one of the corner posts needed to be
shored up and lifted. And there was absolutely nothing more

(56:43):
than that.

Speaker 4 (56:43):
It was a twelve hundred dollars job.

Speaker 2 (56:46):
But in the minds of the buyer or seller, they're
thinking thousands of dollars, and that fear kills the deal.
It's not the inspection, it's the fear of what it's
going to cost. You take the fear year out of it.
And to me, Dean, I don't know any real estate
people that would not use it. I think everyone would

(57:08):
use it. I'm gonna I'm gonna go to Teresa after
this and then Dean, if you have any follow up questions,
feel free to stay on. I'm Tom Martino three O
three seven one three eight two five five. Don't forget
water Pro special water conditioning for the whole house just
twenty five hundred dollars. You will never find this price
anywhere for the same technology. American made waterpros dot net

(57:31):
twenty five hundred dollars whole house water softening three oh
three eight six two five five five four. Go with
a sure thing Denver's best roofer Excel Roofing dot com.
You don't pay a cent until you're content. Time for

(57:53):
an insurance check up free, no obligation. In comparison, call
Compass insurance paying too much your coverage that doesn't of
insurance companies find out now three all three seven to
seven to one. Help. You'll think you're his only customer
when you choose Frank durand the real estate man dot
com to list your home with Remax Alliance three three
nine to zero sixteen twenty two. Hi, Tom Martino, your troubleshooter,

(58:22):
Teresa has an issue with the contractor.

Speaker 4 (58:24):
Teresa, what's going on with you? How can we help you?

Speaker 15 (58:28):
Good afternoon?

Speaker 4 (58:29):
Hey, what's almostening?

Speaker 2 (58:31):
It's almost afternoon. I'll forgive you on that. What's going on?

Speaker 15 (58:36):
So this is kind of a little bit of a
tricky situation. I one of my son's friends was going
into foreclosure, well going to auction, and so I agreed
to save the home and I paid all the fees
up with him, putting my name on the title, so
we quit claimdeed my name on to the title. And

(59:02):
then a contractor, a roofer, who wanted to buy the
property but the original owner did not want to sell
to him, ended up going and putting a lean against
the property for eighteen thousand dollars.

Speaker 4 (59:18):
Okay, was it for work that he did?

Speaker 15 (59:21):
There's nothing done to the roof and no material, so he.

Speaker 4 (59:24):
Put a bogus lean on just to screw up, just
to screw with the guy, and or to.

Speaker 15 (59:32):
Hopefully because if it went to auction, the eighteen thousand dollars,
Leen would have to get paid.

Speaker 4 (59:38):
Right for the next that's right for the that's right,
but you already but you cured.

Speaker 2 (59:42):
You cured the foreclosure though, right, you paid all the
fees and the quit claim. By the way, just so
you know, the quit claim is the weakest form of ownership,
but it's still his ownership. But it's still subject to
all liens and it's subject to all.

Speaker 4 (01:00:02):
Loans.

Speaker 2 (01:00:03):
That's probably why I did it. He's pissed off that
you took his opportunity away and now figures I'm going
to get paid no matter what, or I'm going to
get the house. But this person I want to get
our real estate attorney on because years ago a guy
went and put a lien A contractor went and put

(01:00:26):
a lien on every single a Colorado lawmaker's house and
it caused a big hollibaloop and as a result, they
changed the laws and they have now severe penalties. I believe,

(01:00:46):
And well, I want.

Speaker 15 (01:00:47):
Because the guy will not return my phone call. He
will not return.

Speaker 2 (01:00:51):
Yeah, but but what good? What good is the lean?
How is it hurting you?

Speaker 15 (01:00:56):
Because I well, the goal is to chix up the
property and sell it.

Speaker 2 (01:01:00):
Okay, I see, And okay, so you can challenge this.
And is he claiming he did work on the property?

Speaker 12 (01:01:11):
I have no idea.

Speaker 15 (01:01:12):
I just know that there's an eighteen thousand dollars lean
on the property. To the best of my knowledge, with
the other owner of the house, he said he did
not sign a contract. There is no work that has
been done, as obvious because it needs an entire of
new roof.

Speaker 2 (01:01:27):
Okay, I'll tell you what, Katschina. Can you get Brad
O'Brien on. I want to talk to him, Brad O'Brien
on it. Okay, So hold on, Teresa, I'm gonna I'm
going to get our attorney on to talk about a
bogus lean. Nick Gravina, we got a text for you.
They want to know about doors. Do you recommend French

(01:01:48):
doors or sliding doors? If they have the choice, what
would you recommend.

Speaker 1 (01:01:53):
It depends on you know a lot of things. Sliding
doors are going to be more efficient over French doors.

Speaker 2 (01:01:59):
Oh wait, wait he they're more efficient.

Speaker 1 (01:02:01):
I think so es they pocket versus French doors is
set next to French doors are one of the easiest
things to break into. The Other thing with French doors
is you have to count on the radius of which
the swing will go either to the interior or exterior.

Speaker 2 (01:02:14):
Okay.

Speaker 1 (01:02:14):
So some people convert from sliding to French and they
forget that they have a couch there and it hits okay.
And then some people want to convert back so they
can save space. But usually get more glass out of
a sliding door, more security, more energy efficiency. French doors
you get more opening, less security.

Speaker 4 (01:02:32):
Okay.

Speaker 12 (01:02:32):
And on this.

Speaker 2 (01:02:35):
This issue of double glaze or triple glaze, somebody wants
to know is it worth the extra money.

Speaker 14 (01:02:41):
It can be?

Speaker 1 (01:02:41):
Yeah, yeah, Like I said, it's about the setup of
the house and what you're trying.

Speaker 4 (01:02:44):
To so how long you're going to have the house?
Right for payback?

Speaker 2 (01:02:47):
Right?

Speaker 1 (01:02:48):
But yeah, I mean some of the triple pains aren't
too expensive. It just depends on the brand.

Speaker 2 (01:02:53):
Some are Are they truly the set double strength glass
triple or are they lighter pains?

Speaker 1 (01:02:59):
It depends on the main manufacture. You know, we had
one that is three panes of double strengths.

Speaker 12 (01:03:04):
Wow.

Speaker 1 (01:03:04):
But then there's ones that are double strength, single strength,
double strength. There are ones that are single single, single,
So it just depends on the manufacture.

Speaker 4 (01:03:11):
Okay. By the way, uh they heard somebody heard.

Speaker 2 (01:03:18):
That's the wrong one. Okay. Wood versus vinyl, This is
a debate that goes on and on and on. And
then there's aluminum clad. I mean, they all have their
strengths and weaknesses. I don't like straight wood windows at all.
That's my personal opinion. What about you.

Speaker 1 (01:03:33):
I absolutely love woodclad windows.

Speaker 2 (01:03:35):
Wood. What do you mean by wood clad aluminum exterior?

Speaker 1 (01:03:39):
Wood interior?

Speaker 4 (01:03:40):
Oh well, there's nothing Okay, Okay, I understand that.

Speaker 2 (01:03:42):
But the idea of all wood windows wood on wood, yeah,
all wood windows, I don't Yeah, I mean they're all
saying it's an all wood window. But it has an
exterior cladding to protect the wood.

Speaker 1 (01:03:55):
Right, that's what most clad windows are. It's still a
wood window through and through.

Speaker 2 (01:03:59):
Wood is good because it insulates really well. Right.

Speaker 1 (01:04:01):
What is not a great insulator?

Speaker 2 (01:04:03):
I mean for transfer for radiant, like it doesn't transfer
the heater cold.

Speaker 1 (01:04:08):
Right, Yeah, but it's not a great insulator.

Speaker 2 (01:04:10):
But yes, but are any of them great insulators? As
far as frames of windows.

Speaker 1 (01:04:14):
There's vinyl frames with insulation in them.

Speaker 2 (01:04:16):
Yeah, that help out.

Speaker 4 (01:04:17):
They make a big difference.

Speaker 2 (01:04:18):
They can, some of them can. But you like aluminum
clad would that's just my faing.

Speaker 1 (01:04:23):
I love the beauty.

Speaker 4 (01:04:24):
I understand the beauty of wood on the inside, and.

Speaker 1 (01:04:26):
They got one of the best paints on the exterior.

Speaker 2 (01:04:28):
Fraver question V. Yeah you can right after this, Okay,
I will come back to deputy Doc.

Speaker 4 (01:04:33):
We got more coming up.

Speaker 2 (01:04:40):
Go with a sure thing Denver's Best roofer Excel roofing
dot com. You don't pay a cent until you're content.
Time for an insurance checkup, free no obligation comparison call
Compass Insurance pain too much your coverage at dozens of
insurance companies find out now three oh three seven seven
to one help. You'll think you're his only customer when

(01:05:03):
you choose Frank durand the real estate man dot com
to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two five. I got Nick
Gravina with me from Gravina's Windows Insiding, and he's here

(01:05:27):
to help me get through some of these texts we
have on windows form Tom Yes, go ahead, deputy dot Nick.

Speaker 9 (01:05:35):
If you're sliding doors, no, it may be already there.
But whenever you see someone trying to break a window
on a car, it's very hard and it's tempered so
it breaks up into little pieces. What kind of safety
measures are on sliding glass doors? Glass?

Speaker 1 (01:05:56):
The same, So every door or sliding door should have
tempered glass in it, unless it's probably from like before
the seventies. Anything going forward would be that same thing.
Any window within twenty four inches of a door should
also be tempered.

Speaker 2 (01:06:12):
Glass, which means it'll just break up into little pieces. Right.

Speaker 1 (01:06:16):
It's four times harder than an eeled glass. Right, A
lot harder break when it breaks, breaks into a lot
of little pieces. A nealed glass is very dangerous when
it breaks tempered you might poke yourself a couple of
times and get a couple of little bleeds. But the
safety glasses in you know place for a reason there.

Speaker 9 (01:06:33):
Great, thank you?

Speaker 4 (01:06:34):
Yes, all right?

Speaker 2 (01:06:34):
So what about there was a glass one time and
they said it was unbreakable?

Speaker 4 (01:06:42):
What is what is with the so called unbreakable glass?

Speaker 1 (01:06:46):
No idea maybe lexand I don't know a lowproof glass.

Speaker 2 (01:06:49):
So but there there's a strong glass, it's hard to
break or.

Speaker 1 (01:06:53):
Not, I mean tempered is safety glasses is a lot
harder to break.

Speaker 2 (01:06:57):
All right? We have more coming up on the Troubleshooters show.
Keep it right here three oh three seven one three
talk seven one three eight two five five and uh
three oh three Martino three O three six two seven
eight four sixty six more coming right up. Go with

(01:07:18):
a sure thing Denver's Best roofer Excel Roofing dot com.
You don't pay a cent until you're content. Leave time
for an insurance check up free no obligation comparison call
Compass Insurance paying too much your coverage at dozens of
insurance companies find out now three oh three seven seven
to one help. You'll think you're his only customer when

(01:07:40):
you choose Frank durand the real estate man dot com
to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two d new Deleat Advice.

Speaker 3 (01:07:58):
So you don't have.

Speaker 2 (01:08:01):
Come running.

Speaker 3 (01:08:02):
Just as fast as we can, Shooter's gonna help come.

Speaker 2 (01:08:07):
Man Dix is the Troubleshooter Show. No, Tom Martinez, Hi,
Tom Martino here, Welcome to the show. Three ozho three
seven one three talk three oh three seven one three
eight two five five. Let's uh talk to our guest today.
I have Nick Gravina with me from Gravino's Siding and Windows,

(01:08:28):
and he's here to talk about that. And we're taking
any and all of your calls. It's good to review
some of the calls we've had. First of all, Teresa
called about something. She helped a friend get out of
foreclosure and had the home quit claim to her. Meanwhile,
a roofing contractor put a lean on the home for

(01:08:49):
eighteen grand even though there are no contracts and no
work ever done by him. We were gonna get her
on with our real estate attorney. What is it?

Speaker 4 (01:09:00):
What's the status on that Kachina where we did she
hang up?

Speaker 2 (01:09:04):
Well?

Speaker 6 (01:09:04):
No, we've rescheduled her for tomorrow because Brad O'Brien is
in court.

Speaker 4 (01:09:09):
Okay.

Speaker 2 (01:09:10):
Now, One thing I looked up is back in the
day when when someone did this, they changed the laws.
Some contractor went and put a lien on every single
lawmaker's home. This was within the last well, it was

(01:09:33):
many many years ago, and I don't remember who it was,
but I'm looking it up right now on their site,
so it was Okay. It was in the nineties, there
was a trend in Colorado certain individuals, anti government activists
deliberately filed leans against state officials properties. The filings were bogus,

(01:10:02):
they were not based on contracts or work done. They
hurt property owners, which at that time were lawmakers. In response,
Colorado took action to address this misuse.

Speaker 4 (01:10:17):
In nineteen ninety.

Speaker 2 (01:10:18):
Seven, they passed a new state statute defining and targeting
bogus leans and bogus documents and they caused spurious means forged, groundless, deceptive,
or otherwise invalid, and it includes anything without a contract

(01:10:42):
where no work was done. The law was a direct
reaction to the misuse of these activists who weaponized filings.
So really, if you do this, there are penalties. Should
look up this law that if you cannot defend this lean.

(01:11:06):
You could be penalized heavily. I don't know if this
guy realizes.

Speaker 4 (01:11:10):
It, but it could be. It could be a penalty,
a financial penalty for doing this. Again. I'm reading this
live while I'm on the air.

Speaker 2 (01:11:19):
It's difficult, but it is absolutely a law about bogus
leans on properties and it was done in the in
the nineties. So we're going to have our attorney on
to talk about that tomorrow with Teresa. We've had this
happen before on this show, where people have put liens

(01:11:39):
on properties, or they have filed fraudulent quick claim deeds
and all of that, and that that is a very
serious offense. Okay, Now, what else to call from? Judy
Tom Yeah, she was staying with a friend in a
mobile home park and the street lights were not working.
Did you call over there find out who is in sharp,

(01:12:00):
where they what are they?

Speaker 4 (01:12:02):
Doc?

Speaker 9 (01:12:03):
Here's I actually got in touch with someone at the
Access Aurora, a very nice lady named Lorena, who actually
gave me a reference number and a phone call number
in case it's not taking care of. She was going
to get them to find out whether it is the
city of Auroras or excels problem and depending upon which.

Speaker 2 (01:12:23):
It is, she will get it.

Speaker 9 (01:12:25):
She will make sure that they get notified to go
and fix it.

Speaker 4 (01:12:29):
Oh that's great.

Speaker 2 (01:12:30):
Yeah, that is raecally.

Speaker 9 (01:12:31):
She gave me a reference number and a phone number
to call. So it looks like at least they're taking
it seriously.

Speaker 2 (01:12:37):
Okay, good.

Speaker 4 (01:12:38):
So that was a street light in a mobile home park.

Speaker 2 (01:12:41):
Again, street lights can be private, they can be Excel Energy,
which is through a municipality.

Speaker 4 (01:12:49):
Dina, this is very interesting.

Speaker 2 (01:12:51):
Dina called about travel insurance through a company called Fay
for February twenty fifth trip, and she never went. She
said she couldn't get access to her passport, she couldn't
get in her home, and somebody was squatting in her
home and she had a restraining order against this person.

(01:13:12):
And because of all these legal troubles, she couldn't make
the trip. Now the company said, uh, we're not going
to pay. But I looked at the contract and not
giving a legal opinion, but I just looked at it
as if I bought it, And really the exclusions that

(01:13:33):
are listed do not include her situation. I think her
situation could be a legit reason.

Speaker 4 (01:13:43):
Not to go on this trip.

Speaker 2 (01:13:45):
And a legit reason to collect. Now we had another
controversial case. And by the way, you guys can call
us A three or three seven one three talk seven
one three eight two five y five. You can also
text me, by the way at UH seven four seven

(01:14:06):
n fifty two eighty seven four seven fifty eighty. So
this other call a guy had a deck built in
twenty twenty four and the contractor did not follow the
Soils Report recommendations for drilling peers down to bedrock. They

(01:14:26):
did their own report and they were given the Soils Report,
but they did the deck without these piers down to bedrock.
They said they used extra large caisons, which they probably
thought would give enough of a footing. But the deck
started moving and it started boeing within three months. The

(01:14:48):
contractor said they would fix it. Now they claim they're
not responsible due to the backfill. But Patrick's engineer said
it was improperly built. Our question, which I'm giving to
Deputy Bow to ask the contractor, is why they did
not follow the engineer's report. Who did the soils report

(01:15:09):
and if so, you know, if they did, would it
have moved. Probably not. So the engineer said this was
improperly built. And I think this company k and A
that's Kas and Kilo as an alpha k and A construction,
I think they owe Patrick some repairs. So that's really

(01:15:35):
where we are with the interesting calls today. Again, if
you are a homeowner and ever get a lean that
doesn't belong there and somebody did it out of spite
or meanness or anger, you can really get it removed
with a quiet tidal action and you can go after

(01:15:57):
that person for any damages you incurred. For example, if
you couldn't get refinanced because of it, you can go
after them for damages. So Nick Gravina is with us
from Gravina Siding and windows or windows and siding Gravinas.
That's that's really the one to just Gravinas. Now here's
the deal. People that want replacement windows have all kinds

(01:16:23):
of choices.

Speaker 4 (01:16:24):
You guys brag about fifty brands.

Speaker 2 (01:16:26):
I think that's wonderful, But is it safe to say
the main windows right now for frames would be wood,
which include clad products where you cover the wood. Vinyl
and fiberglass. Are those really the main choices? Fiberglass, vinyl

(01:16:47):
and wood. Yeah, and composites right now, So a composite
would be we have two.

Speaker 1 (01:16:53):
Main composites, like Anderson is one the fibrex product.

Speaker 2 (01:16:57):
So is, But isn't that more or less a fiberglass
product or not? It has no fiberglasses, no fiber.

Speaker 4 (01:17:02):
What does it have.

Speaker 1 (01:17:03):
It's wood, fibers and vinyl mixed together.

Speaker 2 (01:17:06):
Oh when you say composites, so wood fibers and vinyl,
and what kind of a frame is that?

Speaker 4 (01:17:12):
Is that a good frame?

Speaker 14 (01:17:13):
Yeah?

Speaker 1 (01:17:13):
I mean they say it, you know, they call it
fibrexis twice as strong as vinyl, is what they claim,
So you know, it's similar to vinyl, but better. And
then we have one that's seventy percent short grain fiberglass
mixed with thirty percent polymer, which is one of my
favorite products.

Speaker 4 (01:17:28):
Fiberglass and polymer.

Speaker 1 (01:17:30):
Yeap seventy to thirty percent yep.

Speaker 2 (01:17:33):
So these different mixtures, these different composites, what are they
trying to do? Insulate and be and be sturdy? Right
like regular vinyl? Is that being phased out just regular
straight vinyl? No?

Speaker 1 (01:17:44):
I don't think so. I still think that's ninety percent
of the market. Why just the affordability, the warranty complex.
So composites are more expensive, composits are more expensive. You know,
they're getting that fiberglass range, and then you have your wood.

Speaker 2 (01:17:57):
For replacement fiberglass most people are doing. And then after that,
is it would or is it a composite?

Speaker 1 (01:18:05):
You know, I think we're selling a little bit more
composites these days. You know, again, there are seventy percent
short grain fib weasts. The thirty percent polymer window right
now has been really seventy thirty.

Speaker 4 (01:18:16):
What kind of a strength does that have.

Speaker 1 (01:18:19):
There's a YouTube video where it tests against fiber glass fibrecs,
a bunch of different materials. It is super strong. It's
crazy strong. They put the thirty percent palmer in. They're
just enough to be able to weld the corner like
a vinyl, but it's an inverted weld so you don't
see it on the exterior like you normally see in
a vinyl. But the welds are a lot more significantly
stronger and seal tighter than like a.

Speaker 2 (01:18:41):
Fiberglass you know, those frames they don't.

Speaker 1 (01:18:44):
But this one. The way that they built the frame
itself is very.

Speaker 2 (01:18:48):
Very efficient because of the air channels.

Speaker 1 (01:18:50):
And yeah, they did this ladder design inside it.

Speaker 2 (01:18:52):
Very where do these this polymer the seventy thirty polymer
polymer vinyl is it they call it?

Speaker 1 (01:18:59):
Yeah, sunstable polymer. I'm sure it's some type of vinyl base.

Speaker 2 (01:19:03):
So where does that fall in prices?

Speaker 1 (01:19:06):
You know, it's it's it's right above the vinyl, but
it's it's not as much as a fiberglass.

Speaker 2 (01:19:10):
So price wise, vinyl would be the most, the least
accuse me, the most affordable probably, and then you have
your seventy thirty polymer.

Speaker 1 (01:19:18):
Vinyl, the composits, yep, and.

Speaker 2 (01:19:20):
Then the composits after that they're a little more expensive
or well, that is a composite, the right, it is.

Speaker 4 (01:19:25):
But is it is it in the same class price
wise as the others?

Speaker 2 (01:19:28):
It's a little.

Speaker 1 (01:19:29):
So it would be like the vinyls are kind of
you know, you know, the most every day, most affordable, right,
and then we'd go to composits, right, and then it
would probably be fiberglass, and then it would be in
the clads, the wood clouds.

Speaker 2 (01:19:42):
So woods there like the most expensive usually yes. Do
they hold up though as well as new composites. I
can't see them possibly holding up as well?

Speaker 1 (01:19:51):
Or do they think they hold up better?

Speaker 2 (01:19:53):
Really? You really love wood clad?

Speaker 1 (01:19:56):
So when they put. So we do extruded aluminum wood clad. Yes, okay,
so outside is really thick. It stands up to the hell.
They put the best paint on the market there and
I'm with twenty six oh five.

Speaker 2 (01:20:07):
Okay, So we have so that outside finish is pretty
much bulletproof.

Speaker 1 (01:20:11):
It's it's the best UV resistance you can do, and
we have like the second worst UV rays in the nation.
What's first, I think somewhere in Florida, really okay, And
so if you've ever been up to a mountain town,
this is what explained every time veil Aspen. You have
all these rich mansions with these huge peak steel roofs
that are black, dark brown, dark green. That's the same

(01:20:33):
type of paint technology. Those don't fade at ten thousand
feet that red would become pink or that dark green
would be come they don't because of that paint technology.

Speaker 2 (01:20:44):
So wood clad windows with aluminum extruded extruded aluminum exteriors
goes over the wood and the whole frame is wood.

Speaker 4 (01:20:54):
What kind of wood do they use?

Speaker 1 (01:20:56):
They have all sorts of The base is pine, but
most of them will carry oh quite okay, alder.

Speaker 2 (01:21:02):
And the one thing that I had wood windows. Okay,
I swear to God I would never have him again.
I was in a hall. They were beautiful on the inside, right,
and then the outside was prepainted color whatever it was.

Speaker 4 (01:21:18):
It was like a gray, you know. It went with
the stucco and brick.

Speaker 2 (01:21:22):
But I remember asking a guy because the inside finish,
not the wood itself, but the inside finish needed to
be spruced up a bit, okay, you know, because.

Speaker 4 (01:21:33):
They weren't pre finished.

Speaker 2 (01:21:34):
They were wood. So I had to have a guy
come in and he did the staining and whatever they
put on top of it. Years and years later it
needed to be redone. So I had a bid done
and he gives me the bid and I says, no, no, no, no,
I don't want to replace the windows.

Speaker 4 (01:21:51):
I just want to do the wood finish. And he
said that's what that is.

Speaker 2 (01:21:55):
So they're very expensive to maintain in this sun with
I mean, the outside might be bulletproof, but the inside
is still a stained, varnished wood.

Speaker 1 (01:22:05):
Right. Yeah, can you come pre finished from the factory
or you know, we can do it after the installation.
But the thing is, once we put the low ease
in there, now you don't get you're not going to
get that fading on the inside, don't get it like
you used to. And then since they're not wood outside
and people ill maintain the exterior, it doesn't go from
the outside end either. So it's the best of all
worlds anymore.

Speaker 4 (01:22:27):
You love the If you're doing a custom home, you
would do those.

Speaker 2 (01:22:29):
Oh absolutely all right, well, and then we have a
comment on this engineering issue coming up right after this.

Speaker 4 (01:22:37):
I'm Tom Martino.

Speaker 2 (01:22:43):
Go with a sure thing Denver's best roofer Excel Roofing
dot com. You don't pay a cent until you're content.
Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance. Pay too much your coverage A dozens
of insurance companies find out now three all three seven
to seven to one help. You'll think you're his only

(01:23:05):
customer when you choose Frank durand the real estate man
dot com to list your home with Remax Alliance three
all three nine two zero sixteen twenty two. Hi Tom
Martino here three O three seven one three talk seven
one three eight two five five. So we have Nick Oh,

(01:23:27):
let's take Davey as a comment on the engineering engineering issue.
What happened was Patrick hired a deck company who did
not follow the soils engineer's report for pouring casons to bedrock,
and now the deck is failing and they say it's

(01:23:47):
not our fault, it's the backfill.

Speaker 4 (01:23:49):
It wasn't stable.

Speaker 2 (01:23:51):
And he said, well, you weren't supposed to put the
casons in the backfill. You were supposed to go down
to bedrock, and now the deck is failing. K and
A Construction is refusing to do anything. Dave, what's your comment, Well.

Speaker 14 (01:24:11):
If Patrick had a contract from K and A Construction
and specified how they were going to build the deck
and what they were going to do, and Patrick accepted
the contract, why would it go back on K and A.

Speaker 2 (01:24:30):
That's interesting because I think in this case, if the
accepted standards, let's say, of the industry is to have
the deck engineered properly, I don't think you can put
it on a homeowner to know what proper engineering is.
For example, when you have a custom home built, you're

(01:24:52):
assuming that the trustes are engineered for the roof to
support the roof. But if the trust guy or the
contractor did not follow the engineering specifications, I believe you
could probably call it a breach of contract, because how

(01:25:15):
would you know if each and everything is being done
you just trust them to follow the standards of the industry.
It's much like standards of healthcare. We don't know what
they're supposed to be, but we can't say, well, we
accepted it, therefore we're responsible. Dave, do you really believe, though,
that because he accepted the contract that he's responsible to

(01:25:40):
make sure the engineering was done correctly.

Speaker 14 (01:25:45):
Well, I understand your point, but I can assure you
that not every project follows an engineering standard. I mean, yeah,
there's standards in industry.

Speaker 2 (01:25:56):
Sometimes things are over engineered and they're not needed.

Speaker 4 (01:26:00):
You're right, and it's possible.

Speaker 2 (01:26:03):
It's possible that they fought by putting these oversized casons
that they would serve as a footing and not move.
It's possible, but that doesn't put it, i think, on
the homeowner. Otherwise, basically, every single, every single.

Speaker 4 (01:26:25):
Construction defect, a.

Speaker 2 (01:26:27):
Lawsuit would be thrown out because in every single contract
where there's a construction defect, the consumers accepted the contract.

Speaker 4 (01:26:36):
What were you going to say, Nick Gravina With Gravinas,
I mean, I think.

Speaker 1 (01:26:38):
With the contract. I mean I think there could be
a point to that, right, So depending on how the
contract's written, I think Dave has a point. You have
a point. Most contracts are pretty vague, right, So are
they going to go through and list all the engineer
and we need this, we need this, we need this.
Probably not. It's more just like, hey, we're building a deck.
It's twenty grand, right, new case. Pretty simple. Now does

(01:27:02):
it say that it has to follow the engineer report?

Speaker 2 (01:27:04):
Right?

Speaker 1 (01:27:06):
What does the contract really say at the end of
the day, And is it a vague contract or does
it say follow the engineer report or it's provided?

Speaker 2 (01:27:13):
Then I think, well, you know, okay, if the guy
presents him, the contractor presents the homeowner with a contract,
if it says it's going to follow the engineer reporting
or not, I mean the homeowner has no knowledge of this,
nor does the homeowner take it on unless the contract

(01:27:34):
said homeowner verifies that everything was done. I mean, I've
never seen a contract that puts the onus on a
homeowner to know the engineering. Ever, not once in my
life have I seen a contract where the homeowner now
that it may say that this contract follows the engineering

(01:27:56):
soils report.

Speaker 1 (01:27:57):
That's what I'm saying right.

Speaker 2 (01:27:59):
And if it does, then they have to do it.
If it doesn't, I still think they have to follow
some kind of professional standard to just out and out
build a death. For example, if soils reports say that
all structures have to have casons down to bedrock and

(01:28:21):
this contractor simply did not do that, I don't even
think it would be written in the contract. I don't
think it would unless it's said maybe in the contract
if it said, uh, although the engineering report says casons
down to bedrock, we believe overside fears will do the

(01:28:41):
job and will save you money. I mean, I guess
a homeowner could be responsible if they're trying to cut corners,
But to me.

Speaker 4 (01:28:50):
It's a slam dunk.

Speaker 2 (01:28:52):
If if contractors do not find follow engineering, I personally
don't think it's on the homeowner's I just don't think
it is. There's something called standards of the industry, and
it's even used with standards of healthcare. There are certain
standards established that professionals use. I don't know, Nick, when

(01:29:14):
you when you install a window, it is done properly.

Speaker 4 (01:29:18):
That's not on me.

Speaker 2 (01:29:19):
If you say you're going to install the windows and
I accept it and you say how you're going to
do it, but how you're going to do it is wrong,
and I accept it.

Speaker 4 (01:29:30):
I believe I can go to you and say I
didn't know what was wrong. I'm a homeowner, I.

Speaker 1 (01:29:36):
Mean, and I agree with that. I do.

Speaker 2 (01:29:39):
I mean you do rely on professionals. I mean you do.

Speaker 1 (01:29:42):
Yeah, Like I said, most contracts are vague. You know,
we get customers that calls and say, you didn't tell
me the weather strip was going to be, you know,
off white when the window was white. Like, I mean,
there's you just can't get down to the brass of everything.

Speaker 2 (01:29:55):
I have seen contracts written where homeowners want to cut corners.

Speaker 4 (01:30:01):
I mean they take the responsibility.

Speaker 2 (01:30:04):
In fact, I've seen contracts saying we highly recommend this
homeowner wants this. I mean they do that with roofing
and other ones because the contractor doesn't want.

Speaker 4 (01:30:13):
To be held responsible.

Speaker 1 (01:30:14):
Well, I just had my car service at Toyota Mountain States, right,
and again they send you a text and like, here's
the eight things we recommend. You have to accept or
decline it.

Speaker 2 (01:30:23):
But if you accept it, okay, you're if you're according
to Dave, if you accept that they're going to do
the clutch and they do it wrong, it's on you. Well,
Dave said, they accepted the they accepted the contract, and.

Speaker 1 (01:30:39):
I agree with that, but again it's how the co written.
But then if it was like mine, when I do
an engineer, I said per engineer.

Speaker 2 (01:30:46):
Specs, per engineer specs, Okay, so you got to do
it per engineer spex because but if you don't put
per engineer specs on there, it's not up to the
homeowner to know you should put it on there correct.
So again it's just called There are things in law
that can't be written called conscionability. And if something is unconscionable,
and I believe that if Nick wrote a contract to

(01:31:08):
install windows and he did not put on their per
engineer or something or a deck or whatever, and I
did not insist on it, I don't think it would
be conscionable for me as a homeowner to be held
responsible for that. I agree the same in healthcare. Construction
defects are all about that. It's not up to us

(01:31:29):
as consumers to know what should be done. There are
standards of the industry, and the way people win construction
defects is to show it was not according to the
standards of the industry. We got more coming right up.
Hold on because we got so much to talk about.
Fix it twenty four to seven. Remember thirty nine bucks.
If you've never had it done, an extreme clean, tune

(01:31:52):
in check of your furnace, and now's the time to
do it.

Speaker 4 (01:31:55):
Folks. Fixmihome dot com book now.

Speaker 2 (01:32:02):
Go with a sure thing Denver's Best roofer Excel Roofing
dot com. You don't pay a cent until you're content.
Time for an insurance checkup free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three all three seven
to seven to one help. You'll think you're his only

(01:32:24):
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two. Hi Tom
Martino here, I do have some texts I want to
go to first fall. Here Tom, if a sales report

(01:32:44):
said take those caisons to bedrock, that's how the contracts
should have been written.

Speaker 4 (01:32:51):
Did you read the sales report? Okay?

Speaker 2 (01:32:54):
One thing and some other texts came in and alluded
to the fact that if the consumer did not see
the soils report mentioned in the contract, they're somehow responsible. Now,
get real, people, if you're building a deck or anything
a garage and the contract you're presented with shows the

(01:33:18):
garage being built, and it does not say we are
building it according to the soils report or the engineer's report.
It does not say that you, as a homeowner, are
supposed to say to the contractor, wait just a minute,
where's the clause that you're going to follow then engineering report?

(01:33:39):
That is a bunch of bs, and you know it.
And there is not one report in the world. There's
not one court in the world that would favor a
verdict against the homeowner because they didn't catch that. Okay, now,
somebody says, I agree with that the contractor knows better
if he's any kind of a contractor that the soil

(01:34:00):
before it probably costs the homeowner thirty five hundred to
five grand and should be followed. There are, sometimes, however,
alternate A and B plans for the soiales report, giving
the contractor different options. These options need to be discussed
with the homeowner. Yeah, I don't know if they were not,
but here's the bottom line. Okay, it's not the homeowner's

(01:34:21):
responsibility to know if the deck is engineered correctly. Sorry,
just not okay. And if there if it was because
you did a contract, the responsibility to know that everything
specified in the contract is the way it should be,
then there would never be a construction defect. Ever, never,

(01:34:42):
ever a construction defect lawsuit successful. They're successful all day long.
What would it cost to install a three foot by
five foot mid level window in a woods sided house?
Somebody wants to know a three foot five foot I
don't know what a mid level window?

Speaker 4 (01:35:03):
Okay, mid level, mid quality maybe?

Speaker 2 (01:35:05):
And did they talk? I think they want to fixed
light or do they want Let's go like, like, do
you make custom windows.

Speaker 4 (01:35:13):
Three by five?

Speaker 1 (01:35:14):
Everything we do is custom pretty much.

Speaker 2 (01:35:15):
Okay, So what would roughly one window? Let's take a casement,
double hung and a fixed light. Fixed lights are cheap, right.

Speaker 1 (01:35:24):
Not necessarily no, Okay, the smaller, yes, bigger sometimes can
be over What.

Speaker 2 (01:35:28):
Do you do three by five? Do you go buy
the square footage?

Speaker 1 (01:35:30):
What do you do?

Speaker 14 (01:35:31):
Yeah?

Speaker 1 (01:35:31):
And it's going to depend on the color and some
low all of stuff. Yeah, but these one hundred to
two thousand.

Speaker 2 (01:35:36):
Yeah, depending on what you get, whether it's a casement,
a double hung, a fixed light, whether it's triple glaze,
double glaze.

Speaker 1 (01:35:43):
Black on black's going to be more. Yeah, what's black?
And everybody wants black on black windows right now?

Speaker 2 (01:35:48):
Are you kidding me?

Speaker 1 (01:35:49):
No, it's hot. It's been hot for years.

Speaker 2 (01:35:51):
Black windows, yeah, in and out constantly.

Speaker 4 (01:35:56):
Man, I know that's the Joanna Gaines thing. I I
don't go for it.

Speaker 2 (01:36:01):
Sorry, people are such followers for Nick Gravina. I have
fifteen years plus old wood casements Pella, some would in
the need is in need of replacement exterior trim as well?
Would it be less efficient to refinish and repair versus replacing?
Looking for an honest opinion, So they have Pella windows

(01:36:24):
fifty older than fifteen years Why would some of the
wood need Oh? Because their wood on the outside too, right?

Speaker 1 (01:36:30):
I think a Pellow window fifteen years old should be
an aluminum cloud outside unless they specifically said would.

Speaker 2 (01:36:38):
But they say some would in need of replacement exterior
trim wear as well, So.

Speaker 1 (01:36:44):
I don't know if that's two different statements or if
I mean, if it's the exterior trim around the window
that could be a very easy fix, very easy for
a handyman, right right. I don't know if it's part
of the window component or not.

Speaker 2 (01:36:56):
Maybe they need maybe some of the wood in need
of replacement, means on the inside, an exterior trim as well.

Speaker 4 (01:37:04):
That's what I'm thinking.

Speaker 1 (01:37:05):
If the if the window itself has the problem, would
that's going to kind of be hard to take out
and replace back? Right?

Speaker 2 (01:37:15):
Yeah, if it's interior, the wood this self is on
the if the wood frame is rotting.

Speaker 4 (01:37:21):
But if it's the interior, I think he's talking.

Speaker 2 (01:37:23):
About like the window celin around the interior.

Speaker 1 (01:37:25):
Like the molding can be replaced. I mean, if she
wants to send.

Speaker 2 (01:37:28):
Me shrim could be okay. So if you want to
send uh, if you want to call Gravinas.

Speaker 1 (01:37:32):
You can just do that, but then send me some
pictures via email if they want.

Speaker 2 (01:37:36):
Okay, the and is the email on the site there
should be okay. And the number over there is three
zho three Gravina, which is really cool. Four seven two
eighty four sixty two three oh three four seven two
eighty four sixty two and that's three three Gravina. Let
me get back to these. We had one more Okay,

(01:37:57):
ohld on, let me get that one out. This one okay,
hold on, okay, ah that wait, okay, I think they're
hold on, hold on sorry, uh okay, I have vinyl
windows that seem to be warping.

Speaker 4 (01:38:13):
Why would this happen.

Speaker 1 (01:38:16):
A couple different reasons. I mean, number one, if they're
a builder grade window, it was a known fact depending
on how old they are. You know, a builder grade window,
they took certain components out of the windows to make
them affordable for the builder. So therefore they're not meant
to last for you know, twenty thirty years.

Speaker 2 (01:38:31):
New vinyls warp.

Speaker 1 (01:38:33):
The new vinyls are a lot better than the old vinyls,
for sure. You know, vinyls came a significant way in
the past twenty years. So but depending on the quality
of that. The other thing can be how it was installed.
You know, if if the installer we talked about it earlier.

Speaker 4 (01:38:50):
Proper installation can cause warpage.

Speaker 1 (01:38:53):
Yeah, I mean, like if your trim's too tight and
it won't allow the window to like maybe expand a contract,
I mean, it can warp.

Speaker 4 (01:38:58):
Within those windows. Do expand and contract a bid?

Speaker 1 (01:39:01):
Yep, everything has an expansion in contraction.

Speaker 4 (01:39:03):
All right, we got more coming right up.

Speaker 2 (01:39:05):
I'm Tom Martino three oh three seven to one three
Talks seven one three A two five five One Clear
Choice Garage Doors for all your garage door needs.

Speaker 4 (01:39:12):
That's one.

Speaker 2 (01:39:13):
Clear Choice doors dot Com for openers, doors, springs, anything
they're open twenty four to seven. For emergencies, one Clear
Choice doors dot Com. Go with a sure thing Denver's
best roofer Excel Roofing dot Com. You don't pay a
cent until you're content. Time for an insurance check up free,

(01:39:39):
no obligation. In comparison, call Compass Insurance paying too much
your coverage at dozens of insurance companies find out now
three oh three seven seven to one. Help. You'll think
you're his only customer when you choose Frank durand the
real estate Man dot com to list your home with
Remax Alliance three oh three nine two zero sixteen twenty two.

Speaker 4 (01:40:00):
Hi, I'm Tom Martino.

Speaker 2 (01:40:02):
You're troubleshooter three oh three seven on three Talks seven
one three two, five to five. Okay, I got a
question here about the whole house fans and the attic fans.

Speaker 4 (01:40:12):
I have a little time. Let me try to go
over this an attic fan.

Speaker 2 (01:40:18):
Sometimes they call whole house fans attic fans, and addic
fans whole house fans. But an attic fan is specifically
designed to be on the roof or in the gable
ends and to keep air circulating in the attic period.
Attic has to have proper ventilation. So a good fan

(01:40:41):
will bring in air through the eves and expel it
through the fan or through other ducks. Now here's the deal.
That's the attic fan. Some people like them, some people
don't have them. If you have good convective currents with
a ridge vent and big eves and soft events, then
you you don't have to worry about a whole.

Speaker 4 (01:41:01):
House excuse me an attic fan, say almost do that.
That's an attic fan.

Speaker 2 (01:41:05):
Okay. It keeps the attic similar to the outside. It
doesn't get overheated, it doesn't get over cold. It keeps
the air moving. Now, a whole house fan is designed
for one thing, and that is to draw air from
the coolest part of your home and expel the hottest

(01:41:26):
air out the top. That's what it does. It moves
air around in your house. That's the whole house fan. However,
if you get a whole house fan and you don't
have proper attic ventilation, you're defeating the purpose of the
whole house fan. The whole house fan will not work

(01:41:47):
properly unless the attic is properly ventilated, So first the
attic has to be ventilated, then the whole house fan
will work. They do work in concert with each other,
but you don't always need an attic fan. A whole
house fan is excellent. I have one, but remember the
attic needs to be well ventilated for it to work.
More coming up on the Troubleshooter Show. Go with a

(01:42:11):
sure thing Denver's Best roofer Excel Roofing dot com. You
don't pay a cent until you're content. Three time for
an insurance check up free no obligation comparison call Compass Insurance.
Pay too much your coverage at dozens of insurance companies
find out now three oh three seven seven to one help.
You'll think you're his only customer when you choose Frank

(01:42:33):
durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two.

Speaker 4 (01:42:46):
D news you need so you don't have.

Speaker 3 (01:42:53):
Come run anxious as fast as we can.

Speaker 2 (01:42:57):
Shooter's gonna help come Man Dix. He is the Troubleshooter Show.
No Tom Martino, Hey, Tom Martino here, Welcome to the show.
Three oh three seven one three Talk seven one three
eight two five five. Here to help you solve your problems,
answer your questions, take your complaints. You can give us

(01:43:18):
a call by calling three oh three Martino three oh
three six two seven eight four sixty six or three
oh three seven one three Talk seven one three eight
two five five. Welcome to the show. We are here
Monday through Friday to solve them. To solve your problems. Listen,
we got a lot to talk about today. What I

(01:43:40):
want to do is I want to talk about this
bogus lean thing. Someone said, uh, they knew nothing about
this log and they had someone put a lien on
their house and it was bogus. They never did any work.
They were just punishing them. They gave him an estimate.
The person didn't like the estimate, hire someone else. This

(01:44:00):
guy came by and filed the lean. He was pissed off.
Now there are penalties. Okay, let me explain this to you.
First of all, you can file an action against the
lian okay. If you file an action okay, the offending party.
If the lean is not legit and you bring a

(01:44:24):
quiet title action, then you can you can have it
removed and you can get attorney's fees. They can be
fined up to one hundred thousand dollars. It's a classified
felony as well, and could carry up to three years

(01:44:47):
in jail and two years parole one hundred thousand dollars
in fines. It is very serious. And if some ignores
any of this to remove the lean after you win,
then they're in contempt of court as well. So really

(01:45:09):
and truly, this is a very it's it's CRS thirty
eight thirty five, two oh four. It's a law against
these bogus leans and filings, okay. And if they do it.

Speaker 4 (01:45:27):
And do not remove it, then they are in trouble.

Speaker 2 (01:45:32):
So if you have someone who put a lien on
your home, now this is not if you dispute the
amount or anything. This is for a totally bogus lean
where no work was done or no contract was signed. Okay,
that's what you need to know. I have Nick Gravina
with me from Gravina Windows Insiding and they're a nine

(01:45:54):
to fifty west Evans. When they're not here, they're at
three zho three four seven two four seven two eight
four six two. And I'm going to go to our
text messages here, hold on here they are Okay, So siding,
are there different composite sidings now that you like? Now

(01:46:16):
I know that there are. There's vinyl siding, there's steel,
vinyl coded steel.

Speaker 4 (01:46:21):
Is that still popular? Tell me about siding?

Speaker 1 (01:46:24):
Yeah, I'm I'm a big fan of you know, steel siding.
Actually you know because again it's.

Speaker 4 (01:46:29):
Vinyl coded steel right well or powder coded.

Speaker 1 (01:46:32):
Yeah, so they got kinar coded, which is the skin
like a powder coating. Well, some of them are liquid applied,
some are powder applied, but the kiner is the same
type of pain on the wood clad windows we were
talking about. Oh so again it's got like a thirty
five year and no fade warranty on the steel. So
the steel, I really like. We have all sorts of vinyls.
They do have composits now, like the align panel. We've

(01:46:53):
been selling a lot of Again, you have your.

Speaker 4 (01:46:56):
Line, I hear is really good.

Speaker 1 (01:46:57):
Yeah, we've been selling a lot of a line lately.
So it's that composite. It is a composite. It's like
a vinyly fiberglass. Again, a lot of you know, foam
backed okay, stuff like that.

Speaker 2 (01:47:07):
What do you think about hardy board. I don't like
James Hardy siding myself. I just don't unless it's because
if it's not insallved properly, you can have problems with it.

Speaker 1 (01:47:18):
Well, there's that. I think it's heavy. That's the big
thing is it's heavy. I think it's kind of like
asbestos personally.

Speaker 4 (01:47:25):
What do you mean by that?

Speaker 1 (01:47:27):
I mean the way that they assemble it, like the
way that you have to cut it. You have to
follow the procedures they have a long list of.

Speaker 2 (01:47:32):
But it's not poisonous. It can be.

Speaker 1 (01:47:36):
It can be.

Speaker 2 (01:47:37):
So the the align siding is a composite that's solid
through and through. Right, isn't the color through and through
as well?

Speaker 14 (01:47:44):
Well?

Speaker 1 (01:47:45):
Yeah, it is pretty. You know, most of those products
are through and through. It's not on the top, right,
like a steel is painted vinyl. The composite kind of
lifetime sidings, right, they can be. Yeah. Again, installation is
a lot of it. Right, Vinyl siding has a bad
name because people don't install, right, You know you nail
it too hard at buckles. You leave it a little
loose so it can expand a contract. You have no problems.

Speaker 2 (01:48:06):
You mentioned black windows and somebody said black on black,
meaning black houses too.

Speaker 4 (01:48:11):
They're they're literally the black siding.

Speaker 2 (01:48:13):
Have you seen that. I mean we've done some black
boarding bat right now, the board and baton, do you
guys do that?

Speaker 1 (01:48:20):
Oh yeah, we have steel fiber cement.

Speaker 2 (01:48:23):
Wait a minute, Wait a minute, So the board and baton,
that the one that looks like that with the twin
they're all copying every they're they're all copying each other.
There's they're twin peaks. They're usually dark colors, black windows,
and by board and baton, they're vertical boards with the
strips in between. Right yep, Now they come.

Speaker 4 (01:48:43):
They're not wood.

Speaker 1 (01:48:44):
I can get it in every material, vinyl, steel, hardy,
really engineered with pre colored, pre painted all of it.
We just finished a job like that, So you have
the new I didn't realize I thought they were all wood. No,
they do it and everything. We finished a steel job.
It's a very dark color.

Speaker 2 (01:49:02):
How do they make that in between strip the thicker strip,
not the flat one, but the baton.

Speaker 1 (01:49:07):
Well, it's all bent. Probably threw a machine when they
need clad.

Speaker 2 (01:49:11):
Is it a clad material or is it hollow?

Speaker 1 (01:49:14):
Well, the way that that one's installed, the flat panel
sits kind of against the house.

Speaker 5 (01:49:18):
Yes, but we'll put up some type of light. And
then the board that the batten in between is hollow. Okay, cool,
And that's where they that's where they lock together. They
have a channel underneath that.

Speaker 2 (01:49:29):
Oh, very cool. I see what you're saying. So so
you don't So the board and baton is one piece
that interlocks with the next one.

Speaker 1 (01:49:36):
Right, the same thing when the line and the steel.

Speaker 4 (01:49:38):
Yeah, you can get it in almost any material. Yep.

Speaker 1 (01:49:43):
Is it expensive? It depends you know. Again, it can
and it cannot.

Speaker 2 (01:49:48):
What makes it expensive?

Speaker 1 (01:49:50):
So the house we just did, depending on the size
of your walls, some of the probatently comes in certain lenks, okay,
So like an engineered would we're talking sixteen foot panel. Wow,
And if you have a ten foot house, we're cutting
off six feet and where does that six feet go?

Speaker 2 (01:50:06):
It's waste?

Speaker 1 (01:50:07):
Right, So that can become an expensive project.

Speaker 4 (01:50:10):
But what about the composite ones, what do they come
in any length?

Speaker 1 (01:50:13):
Well, it just depends on which one yeah. I mean
we have ones from ten foot twelve foot, sixteen feet,
so it's the size of your walls comparatively to the
product that you pick.

Speaker 4 (01:50:22):
Okay, someone wants to know if you do any stone
veneers we have.

Speaker 1 (01:50:28):
We don't do a lot.

Speaker 2 (01:50:29):
Just so if you're doing siding, let's say, and they
have a wains coating of stone veneer, you can do that.

Speaker 1 (01:50:35):
We've done it. Yep, yeah, we've done it. We don't
do it often. We got a lot of people ask
us for it, and at the end of the day,
I just think it's what they see in a magazine
and when you kind of hold it up to their house,
I think it's just not the look of their house.
About stucco, No, we don't do any stucco.

Speaker 2 (01:50:49):
Okay, No, is stucco still very popular?

Speaker 1 (01:50:53):
I think stucco is very popular.

Speaker 4 (01:50:54):
Yeah it is.

Speaker 2 (01:50:55):
Yeah, Stucco brick Borden baton is like fashionable. I don't
know how it's going to hold up over the years,
but I know brick and stucco holds up no matter
how old it is.

Speaker 1 (01:51:06):
I mean bricks. I love brick. It's my favorite's kind
of house I have. I'm not a fan of stucco
at all.

Speaker 2 (01:51:11):
Yeah, well, yeah, I can see, you know, stucco is
an acquired taste. But I think when it's used in
conjunction with brick, it's a very beautiful combination.

Speaker 1 (01:51:21):
Again, I think it's about the installation. A lot of
things are about the installation of it. Because I was
not a big fan of ephis at all, and then
we redid the whole Lady lephis.

Speaker 2 (01:51:28):
Is is that is a very light coat over foam.
I don't like that either.

Speaker 1 (01:51:32):
Well, so my mind changed on that. I was not
a fan either. We did all We redid all the
hotel rooms the Lady Luck Casino about two years ago. Yeah,
two hundred some windows up there, and you had to
redo the uh well, they were doing it in conjunction
with and the stucco contractor that was up there was
doing ephis was doing ephis.

Speaker 4 (01:51:51):
And it's almost the hard coat over a foam. I
don't even know, not even as a hard code.

Speaker 2 (01:51:56):
It's like an eighth inch yeah, and is it strong? No.

Speaker 1 (01:52:01):
But he told me, he's like, Nick, I'll tell you this.
He's like, if you follow how the manufacturer says to
put it up, He's like, you absolutely will not have
any problems. He's like, the problem is is nobody reads
the instructions correctly. And he's like, you know, because drive
it was a system for a while that's been you know,
not installed correctly.

Speaker 4 (01:52:17):
So ephis is truly just an eighth inch over foam.

Speaker 1 (01:52:20):
That's what I consider it. I'm probably wrong, so I'm
on an expert in that field, but it does seem
like it's a half or three quarter inch polystyrene with
like an eighth inch of crylic kind of pebble, and
you put the.

Speaker 4 (01:52:30):
Crylic over the top of it or does it come preassemble?

Speaker 1 (01:52:33):
I think you put it over top yeah, And I'm
not no, it is.

Speaker 4 (01:52:36):
It's like it's like trialed almost yeah, and it might be.

Speaker 1 (01:52:39):
Yeah. So I mean it's a lot lighter, which is
good because again stuckle like hardy is very heavy on
a house, especially hardc if it's three quarters inches of concrete.

Speaker 2 (01:52:47):
Some people like heavy though they like the durability right
all right. In other news, because I do have someone
who asked me this question and I had to laugh
at it, because really, I mean I had to laugh
at it. Do you have a problem reading news stories

(01:53:08):
on your phone apps? To where the ads. They kind
of trick you as to read more and you open
up ads. I swear to god, I was thinking about
that just the other day. When you go to a
news app and you click a news story, you don't
know where to click to read more. It's hard. They
make it difficult to navigate through the ads. Oh yeah,

(01:53:30):
sometimes I just quit the whole damn thing. I say,
forget it. I'm serious, YouTube morons, I'd love to hear
you on this one.

Speaker 4 (01:53:38):
Have you ever gone to a news app?

Speaker 2 (01:53:40):
Right you click a story and then you click a
button you think is more the story continues right read,
but instead it goes to now an ad and that
ad goes to something else or buy now, And I
swear to god, it's like it's almost like they're tricking
you into clicking ads and you're not getting the news story.

(01:54:03):
You get the headline and you get a few lines,
but once you get in the damn thing, you can't navigate. Now,
are you dragging a dragon? Are you gonna say it's
because I'm an old fart? Or did you have you
had dragon? Have you ever experienced that? Have you looked
at apps where there's news stories hard to get to
be honest.

Speaker 13 (01:54:24):
I believe it's The New York Post does it quite often,
and it just bugs a crap out of me, and
I choose not to go there if I can all
avoid it.

Speaker 12 (01:54:32):
I mean, I I and then and.

Speaker 2 (01:54:33):
Then what the one thing I hate more than anything
are where the links go to a paywall where you
have to pay to subscribe to something? Does anyone pay
to subscribe any.

Speaker 4 (01:54:43):
More to something?

Speaker 2 (01:54:45):
I mean, it's absolutely ridiculous. Anyway, we got more coming
up on the Troubleshooter Show three oh three seven one
three talk seven or three eight two, five to five.
Dan McKenzie is an estate planning attorney. But he can
do regular wills, he can do living wills, he can
do trusts, he can do simple wills. Whatever you need.

(01:55:05):
Mackenzie Law. It's a personal approach, a boutique firm.

Speaker 4 (01:55:10):
I call it.

Speaker 2 (01:55:10):
For that personal approach, I'll be calling Dan McKenzie very soon.
I got to get my affairs and listen. I had
this bout of cancer and I thought, what an idiot
you have? You don't have a complete estate plan. So anyway,
Dan McKenzie, you'll be a call A three three coo
plans A three three co plans. Go with a sure

(01:55:36):
thing Denver's Best roofer Excel Roofing dot com. You don't
pay a cent until you're content. Time for an insurance
check up free, no obligation. In comparison, call Compass Insurance
paying too much your coverage at dozens of insurance companies
find out now three oh three seven seven to one help.
You'll think you're his only customer when you choose Frank

(01:55:58):
durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two. Hi Tom Martino here, and we have
Matt on the phone. Wants to talk about collecting a debt.
Matt tell me the story.

Speaker 12 (01:56:16):
Yeah, I had loaned a loan a guy fifty thousand.

Speaker 2 (01:56:21):
And wow did you do it with a pay Did
you have any paperwork?

Speaker 12 (01:56:26):
Yeah? I sent in the agreement. They should have it there.

Speaker 2 (01:56:30):
Okay.

Speaker 12 (01:56:32):
And as a matter of fact, how long ago?

Speaker 2 (01:56:34):
How long ago did you make the loan?

Speaker 12 (01:56:37):
It was like the twenty twenty twenty two or something
like that.

Speaker 2 (01:56:42):
And what were the terms?

Speaker 12 (01:56:46):
I was supposed to be paid back within I believe
a year, and then there was something on that I
said that's that's not paid back. There's ten thousand dollars.
I don't know if it was a day or whatever.
I can't remember the what it said that he would
pay back.

Speaker 2 (01:57:01):
Okay, but hold on who wrote up the agreement?

Speaker 12 (01:57:06):
His brother, I believe, And who is this guy?

Speaker 4 (01:57:09):
Does this someone you know or tell me what it's about?
Did you? Was he a friend?

Speaker 1 (01:57:16):
Yes?

Speaker 2 (01:57:17):
And what happened?

Speaker 12 (01:57:20):
While he owned a dispensary at the time, and he
was making real good money because he was driving all
these fancy cars and everything.

Speaker 2 (01:57:28):
Then why did he need the money?

Speaker 4 (01:57:29):
Why did he need the money?

Speaker 12 (01:57:31):
Well, he had asked me before if we would I
think they're doing day trading also, and he said if
I had some extra cask that they could double it.
And I believed them. So I gave him the fifty thousand,
and I did get back like twenty five, and that's
where it stopped because it was coming in pretty good.

(01:57:55):
So like a dummy, I gave him another.

Speaker 2 (01:57:57):
Fifty Wait a minute, hold on, does that mean you're
out seventy five grand? You gave him fifty, got twenty
five back and gave him fifty more.

Speaker 4 (01:58:07):
Yes, so you're out seventy five grand.

Speaker 2 (01:58:11):
Yes.

Speaker 12 (01:58:13):
Now, the agreement was only for the fifties. I didn't
write an agreement for the other fifties. But I have
text read some text to say that he owes me
the money and he knows.

Speaker 4 (01:58:23):
What does he say about it? What does he say
about it?

Speaker 12 (01:58:27):
He just says, I'll pay you when I can. And
it wasn't He said it was an investment. He said,
you lost your investment. It was never a loan. And
I said, well, the paperwork says a loan on it.
Can't you read it?

Speaker 2 (01:58:38):
You read it?

Speaker 12 (01:58:39):
And he says, what doesn't mean anything?

Speaker 4 (01:58:41):
Hey, Kachina, do you have that loan that he sent over.

Speaker 2 (01:58:44):
It's in your inbox, Tom, Okay, I'm going to look
at it. So he said it was an investment that
you lost on. So right now does he does he
say you don't owe him anything?

Speaker 12 (01:58:57):
No, he's well, he says, he so he owes it
because you promised it. But he said, I'll give it
to you whenever I can or I can. He said,
I'm not okay.

Speaker 2 (01:59:04):
So it says the parties is an agreement a borrower
whose address is in Denver and in the city of Denver, Okay,
and the borrower the borrower. I don't understand this, borrower,
and then the lenders you Matthew right, And it says

(01:59:28):
loan amount fifty grand, and it says the loan will
not bear interest. It says borrow will make a lumsum
payment of fifty to be paid the following year. But
so basically what he.

Speaker 4 (01:59:45):
Is saying.

Speaker 2 (01:59:48):
Is that, actually he is saying he's going to pay
you back fifty with no mind. I mean, this was
not an investment, This was not even a there's no
you were not making a dime on this loan.

Speaker 4 (02:00:00):
Did you know that?

Speaker 12 (02:00:02):
Yeah, well he told me he's gonna the extra money
that I did make. The twenty five was on top
of the fifty he was paying me back, but it wasn't.

Speaker 2 (02:00:11):
Yeah, But what I'm saying is this. It says borrower
will make alumsom payment of fifty grand on April twenty eight,
twenty twenty two, and you'd loaned him fifty grand, and
it said this this note will bear no interest. So
basically you were loaning the money free of charge. Yeah,
that's what this That's what this says, bro. This says

(02:00:33):
you were loaning him money free of charge.

Speaker 4 (02:00:35):
And there's a late charge.

Speaker 2 (02:00:38):
Of ten grand. Well, it's easy to make a late
charge when you're not going to pay it. And then,
I mean, so this is not an investment. It's not
even a loan. Really, I mean, this guy doesn't owe
you a dime. Well, now he owes you an extra
ten grand, but it says nothing about the other twenty five.
I'm going to tell you my true and Pressussian. I

(02:01:01):
don't think you're going to get a dime from this guy.
And if you go to court, I don't know. I
don't know what the hell you're going to do. I mean,
what you may have to do is sue this guy
and get a judgment. But but is the dispensary in
his name?

Speaker 12 (02:01:20):
No, that's closed down.

Speaker 4 (02:01:23):
Where is he now?

Speaker 12 (02:01:25):
He's I mean he's around. He posts all kinds of
stuff on social media, driving these fancy cars, and I'm
not sure exactly what he's doing right now because he
I mean, I've got text that says he knows he
owes the money and read that doesn't matter.

Speaker 2 (02:01:42):
That doesn't matter. That's not a contract. It's just not
a it's not a drum.

Speaker 4 (02:01:46):
It's just not a it's it's not uh a contract.
That that's valid.

Speaker 2 (02:01:53):
I mean, first of all, why did you loan him?

Speaker 4 (02:01:55):
Why did you loan him money interest free?

Speaker 12 (02:01:59):
I you know, I didn't read the contract good when
I signed it, but I just I got greedy when
he told me he could double my money.

Speaker 2 (02:02:07):
But all it says is he's going to borrow fifty
and pay you back fifty. So he paid you back
twenty five and you put another fifty in. Yes, God,
I hope you don't really need the money, because you're
not going to get it. This guy's a clown. Can
you give me a link to a social media and

(02:02:29):
we'll ask him on his social media? Have you ever
posted to a social media? No? I don't know what name.

Speaker 4 (02:02:36):
What name does he go by, unless say Instagram?

Speaker 12 (02:02:40):
I don't even know what he goes by on those
My son follows it sometimes I don't.

Speaker 2 (02:02:47):
Well, when do you even run into this guy?

Speaker 12 (02:02:51):
I used to see him at the gym, but he
doesn't go to the gym anymore.

Speaker 4 (02:02:55):
What is this movie that you sent me?

Speaker 12 (02:03:01):
I didn't send you a movie on him believing?

Speaker 2 (02:03:03):
Okay, well it says there's a movie there, but okay,
maybe it's not. I did get your two your your
note for sure, and in the note says you're loaning
him fifty grand with no interest, but he would owe
you a ten thousand dollars penalty. That's sad, brother, that
is really sad. I'm sorry you're going through that, but

(02:03:27):
I don't see any way that you're going to get
your money unless you go get a judgment. Even if
you get a judgment, this guy could just bankrupt.

Speaker 12 (02:03:38):
I mean, I was hoping that the text that he
had been sending me to mean something where he says
he knows, he knows he owes the money and he'll
pay it when he gets it.

Speaker 4 (02:03:47):
Have you talked to an attorney about it?

Speaker 12 (02:03:50):
I talked to one and he just said that even
if you have the text, he said that really did that. Well,
it would help, but he said he didn't have time
to do anything about it.

Speaker 2 (02:04:00):
Oh well, what is that? Go with a sure thing
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a cent until you're content. Time for an insurance checkup free,
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three O three seven to seven to one help. You'll

(02:04:21):
think you're his only customer when you choose Frank durand
the real estate man dot com to list your home
with Remax Alliance three three nine two zero sixteen twenty two.
Hi Tom Martina here. You know, I got a very
ridiculous article where I don't know if they just made

(02:04:44):
this up. It says half listen to this dragon. Half
of young men surveyed would rather date an AI girlfriend
rather than face loneliness and rejection. How do you date

(02:05:07):
an AI girlfriend?

Speaker 13 (02:05:08):
I think it's more just, you know, talking with somebody
instead of going out, because I don't think many people
go The youngers don't go out that much anymore, so
if you're just talking to an AI and just rather
than your friend.

Speaker 4 (02:05:23):
So I'm going to try something. I'm going to go
to my boyfriend.

Speaker 2 (02:05:27):
Here, you talk to your boyfriend quite a lot, I know,
I know, chat GPT. Hello, listen, I've been reading about
guys dating AI personalities. Will you let me date you?

Speaker 11 (02:05:46):
Well?

Speaker 1 (02:05:46):
Hello, I appreciate the lighthearted question.

Speaker 16 (02:05:49):
I'm here to chat and be a helpful AI, but
I'm not really designed for dating or hey there, Well,
I appreciate the thought, but I'm really just here to
be a helpful AI assistance.

Speaker 2 (02:05:59):
Not quite in the dating business, more in the advice
and info one.

Speaker 16 (02:06:03):
But I'm always happy to chat about whatever's.

Speaker 2 (02:06:04):
On your mind.

Speaker 4 (02:06:06):
Could you talk dirty to me?

Speaker 16 (02:06:09):
I'm here to keep things respectful and appropriate, So let's
keep our conversation on track. If there's something else in
your mind that you'd like to discuss or ask about,
just let me know.

Speaker 4 (02:06:19):
But I'm lonely.

Speaker 2 (02:06:21):
Come on, can't you do a little romantic talk.

Speaker 16 (02:06:25):
I totally get that you're feeling a bit lonely, and
I'm here to chat with you in a friendly and
supportive way.

Speaker 1 (02:06:31):
We can definitely talk about.

Speaker 4 (02:06:32):
Things that make you sure right, my guy is not
into it?

Speaker 2 (02:06:36):
So where do you get the dates?

Speaker 4 (02:06:39):
Well, you know, I hear about it all.

Speaker 13 (02:06:40):
I mean maybe if you were in your you know,
twenties or something. Maybe, but you're you're pushing on you.

Speaker 4 (02:06:45):
Think, Oh, so you think chat knows. So that's what
I want to know.

Speaker 2 (02:06:49):
I want to know how people get you know, you
read this stuff, but really, like, like chat teaches you
how to commit suicide? I heard, Well it doesn't. I
mean I've asked it. I mean I don't want to
get stupid here. But I've asked it questions off the
air that I hear about in the news, right, how
to make a bomb? How it won't it won't, it'll say, sorry,

(02:07:11):
I'm not going to do that. Show you.

Speaker 4 (02:07:15):
Hold on, I'm gonna show.

Speaker 13 (02:07:16):
You more of a therapy aspect of the chats that
we're just leading somebody down the wrong path that caused
them to make commitment.

Speaker 2 (02:07:23):
Well, there is something called girlfriend a I and it
says enter the website and oh my gosh. Okay, so
it does have star chat. Hold on, let's hear this. No,
this this, this is more. This is not verbal. This

(02:07:43):
is more printed. So it has pictures of girls in
a name and then you can ask it anything do
you like me? And then it answers okay, so but
it's not answering me yet. So anyway these okay, hold on,
she's typing. This is Alena Zinchenko. Alena Zinchenko. It's my

(02:08:10):
Russian AI girlfriend and she's typing to me. I said
do you like me?

Speaker 4 (02:08:17):
And I'm okay, Well I'm not getting the message.

Speaker 2 (02:08:21):
But anyway, I think a lot of these stories are
about AI is exaggerated. You cannot learn how to make
a bomb, for example, Okay, hold on, hey, can you
tell me how to make a bomb that would blow
up a small building? I can't help you with anything.

Speaker 1 (02:08:44):
Like See, my role is to keep them coming.

Speaker 2 (02:08:46):
See that's what I mean. So my AI is not
unlike any AI I'm reading about. Okay, now I asked
this Alena Zinjenko. Do you like me? She's says, Hey,
that's sweet.

Speaker 4 (02:09:01):
You're asking.

Speaker 2 (02:09:02):
We just met. We need to chat a little more
to see where this goes. I can also send you pictures. Okay, hmm,
I'm not going to ask for pictures. But so it
says ask me anything, and then it says, however, you
must buy I must to get a backstage pass. I

(02:09:23):
have to pay, and then I don't know. I guess
the backstage pass is where the magic happens.

Speaker 9 (02:09:31):
So, hey, Tom, I would be really careful about asking
about building a bomb to blow up a building.

Speaker 2 (02:09:37):
You never know who is listening to.

Speaker 9 (02:09:39):
That, so be careful.

Speaker 4 (02:09:42):
Well what do you mean, like the FBI?

Speaker 9 (02:09:45):
Yeah, somebody might you know you're you're.

Speaker 2 (02:09:47):
A well I'm clearly I'm clearly on the air, joking
around seeing if it would tell me, and it won't
I know what you mean. I don't think no, I
don't think the FBI are official are listening. However, I'll
bet you if you asked some really dangerous questions about
you know, public officials and stuff, maybe you could have ramifications.

(02:10:10):
But I think on the air doing this I was
What I was trying to demonstrate, truly is that I believe,
in my opinion, that a lot of these claims are exaggerated.
I have never found AI willing to answer any questions
about suicide, bomb making, poison anything like that. Nor can

(02:10:31):
you date AI except these sites that are really what
they are. They're just porn sites. But instead of talking
to a real person, you're talking to an AI bot.
I mean, that's what I just saw on this article.
It was girlfriend dot AI. It's called and you have
to pay. Fifty percent of young men say they would

(02:10:53):
rather date AI than having a human partner, thirty one
percent saying they are already chatting every night with AI girlfriends.
Think about this, ages eighteen to thirty. They chat to
these girls at night. Nineteen percent of American adults say
they have explored AI romance. This is ridiculous. I don't believe.

(02:11:18):
I actually don't believe the survey. Eighty percent of gen
z say they would consider a virtual relationship.

Speaker 13 (02:11:26):
Going to and then she's not going to argue with me,
Why the heck not.

Speaker 2 (02:11:30):
Eighty three percent say they believe they can form a
deep emotional bond way with AI companions.

Speaker 4 (02:11:40):
Now, okay, that's crazy.

Speaker 2 (02:11:42):
I got a pretty good sampling of people listening to
this show. I want to know one person, one freaking person,
just one. I don't even want three. I don't want
eighty percent, I don't want thirty percent. I want one
person to tell me right now that they have a
relationship with an AI girlfriend or boyfriend.

Speaker 4 (02:12:01):
We got more coming right up.