The Troubleshooter 9-12-25

Episode Transcript

Speaker 1 (00:05):
Ripped up, you need advice?

Speaker 2 (00:09):
Who you don't have? Come running just as fast as
we can.

Speaker 1 (00:16):
Shooter's gonna help.

Speaker 3 (00:18):
Come Man Dix is the Troubleshooter Show. No Tom Martino.

Speaker 4 (00:25):
Hello, I'm Tom Martino. Today is Car Day. I'll be
getting to my guests and we talk about cars on Friday,
but not just cars.

Speaker 5 (00:34):
We can talk about anything you want.

Speaker 4 (00:36):
All you have to do is call us and we
talk if you have a problem, a question, or complaint.
As you might know, it's the only show anywhere that
really does this, truly does this. We just talk about
that every day. Aches and pains, uh and uh. By
the way, who's ever on the call screener right now
is messing it all up? Please get off it if

(00:58):
you don't know what you're doing. So if somebody hacked
into it or something, and maybe you want to talk
to me Kachina because it's kind of screwed up right now.
Three O three seven one three eight two five five
is our number, and you call us and we put
you on the air.

Speaker 6 (01:15):
Now.

Speaker 4 (01:17):
You hear me often say on this show. Do you
hear me say media with a purpose? I also say,
dealing with the things that tick you off? And that
the or the things that make you tick and the
things that tick you off. I want to trademark those.

(01:38):
Sure I've been using them? I can prove I've been
using them? Can I trademark them? Well? Guests who tried
to trademark catchphrases? Jordan Hudson? Do you know who Jordan
Hudson is? I'm going to open this up to a
wide shot for my guests today. I have, of course,
Deputy D's always here, let me get them here, not always?
But and then we have Kevin call and shared it

(01:59):
all a tech. Jordan Hudson is Bill Bilichick's girlfriend, and
of course we know she's not after money or anything
or fame.

Speaker 5 (02:09):
She just loves him. Kevin, he looks a lot like.

Speaker 4 (02:12):
You, basically same kind of same kind of man, big husky,
healthy looking catchphrases. So she wanted to get catchphrases basically trademarked,
and she was turned down. Yet many people are able
to get famous phrases trademarked. Did you know that? Did

(02:35):
you know that this is trademarked? Let's get ready to rumble?

Speaker 7 (02:41):
Totally makes sense?

Speaker 4 (02:43):
Why does that totally make sense? I don't understand it.
Why can't Bill Belichick. Hold on, let me try.

Speaker 5 (02:50):
Let me try to find what Bilichick says here. There
are some things here. I got to see the phrases and.

Speaker 4 (02:56):
Then tell me. Tell me, Deputy D. So you think
it's completely let's get ready to rumble.

Speaker 8 (03:03):
So tell me's readily identifiable with a very wide ranging
business that's been using that phrase for decades. Right, So
I haven't heard any any prior references to that phrase,
and it really seems like something they invented for their show.

Speaker 4 (03:19):
Okay, I see what you're saying, because this one she
wants one of the ones she wants to get trademarked
for Bill Belichick. Do your job?

Speaker 7 (03:28):
Yeah, that's not.

Speaker 4 (03:32):
That's not now. No, I can honestly say, no one's
probably ever said I'm discussing the things that make you tick,
the things that tick you off. I don't think anyone's
I agree. Yeah, that's unique the media with a purpose,
I mean yeah, I think that passes the uniqueness. But
but what about do your job? What are you kidding me?
Do your job about good morning? Why doesn't she trademark

(03:53):
good morning?

Speaker 5 (03:55):
Do your job? Anyway?

Speaker 4 (03:57):
So what about the other one? Ignore the noise? Bil Belichick.
Ignore the noise, guys, here's what we're doing today, and
the prize is a free helicopter ride, a tour of
Denver and a helicopter or the front Range by yours truly. Okay,
I want people on YouTube or on my texting mechanism here.

(04:22):
My text is seven four seven nine eighty. I want
you to come up with a catchphrase. Oh and the
most unique catchphrase doesn't have to be about my show anything.

Speaker 5 (04:32):
You want the most unique.

Speaker 4 (04:34):
Catchphrase, I will take you, guys on a tour. You
and you and a friend on a helicopter tour. Now,
no one else can do that for you, right So anyway,
that's what we're gonna do. And I want you to
come up with a catchphrase. Now I'm going to do,
of course, I'm doing all my normal stuff, all my

(04:54):
normal problems, questions and complaints, but and car problems to today.
But I will say that we want to hear catchphrases
that are unique. And I'm going to try to get
on my attorney if he's around, Mark Trennor, to see
if he can do it.

Speaker 8 (05:13):
Tom, I don't think we're on YouTube right now. The
Life Feet added fourteen minutes ago, I started it. Oh no,
I stopped it again.

Speaker 4 (05:22):
Sorry, okay, guys, We're gonna go on YouTube right now.
I'm sorry, guys. Okay, now we are streaming on YouTube.
So here's the bottom line. Okay, come up with a catchphrase. Dmitry,
come up with one, all right, right now, right now? Okay, no,
take a few minutes. Kevin, okay, Kevin, come up with

(05:44):
a catchphrase. Yeah one, Tom, all right boy. Deputy Bow,
are you.

Speaker 5 (05:49):
In the studio today?

Speaker 9 (05:50):
Yes, and I'm all by myself.

Speaker 4 (05:52):
I know Deputy Doc was coming in, but when he
heard you were there, he said, forget it. I don't
blame anyway.

Speaker 5 (05:58):
What's your catchphrase?

Speaker 9 (05:59):
Solving problem since nineteen seventy nine?

Speaker 4 (06:05):
I yeah, you know, I mean that's kind of generic though,
right maybe it is solving problems in nineteen seventy nine.
If we go back to the beginning of my career,
would be solving problems since nineteen seventy four, eighteen seventy three,
seventy three. Anyway, I'm going to read the stream on
YouTube and I'm going to repeat it because they were

(06:27):
off so on YouTube, guys, I want to I want
to do the catchphrase, and I will do a helicopter
tour as a prize, and that for you another friend,
or maybe even two friends, depends on the day and.

Speaker 5 (06:46):
The weight situation. But I truly mean this.

Speaker 4 (06:49):
I would like people to come up with catchphrases that
they think should be patented. Of course, we're going to
do the normal stuff too. Now in court, she argued,
do your job was done in his own unique way,
so therefore it should be she's calling it trademarked. I

(07:11):
think they're more copyrighted than trademark. Okay, somebody just came
in here says you can't put the cheese was back
in the can? Was that ever done before? I like
that one.

Speaker 8 (07:21):
Yeah, I've heard you can't put the toothpaste back in
the tube.

Speaker 7 (07:24):
But I like the cheese whist twist Tom.

Speaker 4 (07:26):
I think I've got a good one here for you. Okay, Dragon,
and I misunderstood what I was saying.

Speaker 5 (07:34):
Oh my god, I love that.

Speaker 4 (07:36):
I don't remember what I was I don't remember. Dragon.
Do you remember the context of that call? I love it.

Speaker 10 (07:42):
You were trying to explain something and you just went
off on the deep end.

Speaker 5 (07:46):
Yeah, I do that once in a while.

Speaker 7 (07:47):
If that was okay, this one could.

Speaker 4 (07:50):
Blue Sky winning, Blue Sky winning, window cleaning. I know
pretty well he texted me a lot. He's texting me winning,
did not Charlie Sheen try to get that done?

Speaker 8 (08:00):
And Tillers, Oh yeah, Charlie Sheen tried to make it
big about what fifteen years ago?

Speaker 7 (08:06):
Charlie.

Speaker 4 (08:06):
By the way, Charlie Sheen, there's a Netflix documentary on him,
which is pretty fascinating.

Speaker 5 (08:12):
You know, he had a lot of accomplishments.

Speaker 4 (08:14):
I mean he really did. I mean he was he
was winning, and then he went nuts and now he
seems to be pretty normal. But what catchphrases? What catchphrases
were there any by the way, trademark by him? I
think he tried to get some done. I think winning

(08:35):
was one of them.

Speaker 9 (08:38):
Yeah, what about the phrase just do it?

Speaker 11 (08:42):
Is that?

Speaker 9 (08:42):
I know Nike uses advocate.

Speaker 5 (08:44):
No, I think they have that trademarked.

Speaker 9 (08:46):
I think that is that those are common words. I
don't think they could be trademark or copyrighted, even though
Nike uses it. Couldn't I use that in my business.

Speaker 4 (08:55):
Now, Okay, let me give you an example. I tried
to get I did get I think referral list and
I did get Troubleshooter Tom Martino, but not I don't
believe I got well, I know I got those, but
I don't believe I.

Speaker 5 (09:08):
Got the troubleshooter. Oh, I think that.

Speaker 4 (09:12):
I'm going to try to talk to my attorney and
see if he's available. So what catchphrases did Charlie Sheen
try to protect? I wonder you don't you remember he
was trying to he thought he was, so I don't
know under trademark laws or is the trademark.

Speaker 5 (09:34):
I thought trademark was literally a mark.

Speaker 4 (09:37):
Anyway, let's Oh, did you know there's also audio logos?

Speaker 5 (09:42):
Now everyone knows.

Speaker 4 (09:43):
About an audio logo, right, If I give you an
audio logo, would you be able to identify it? Oh?

Speaker 8 (09:49):
Yeah, that should be easy. I mean we're exposed to
those many thousands of.

Speaker 4 (09:53):
What about this one? Oh I didn't do it well
from the nice show boom boom, No, no, not that song.
Hold on, I'm going to try to get it on
here the the sound, No, that's not it. Okay, I

(10:14):
was trying to get that sound that Netflix does at
the beginning. That's an audio logo.

Speaker 7 (10:21):
Oh, I would know. I don't have Netflix or.

Speaker 5 (10:24):
HBO has one.

Speaker 4 (10:26):
Oh yeah, there's sounds that the bull has one.

Speaker 7 (10:30):
Absolutely the windows startup sound.

Speaker 5 (10:32):
And do you know the window startup sound? Do you
know what it's called to sume?

Speaker 7 (10:36):
Did you know what it's called?

Speaker 5 (10:37):
Yes, the startup sound.

Speaker 4 (10:39):
I'll tell you. Why does anyone know why the windows
sound up to them? Is called SASUMEI okay, I'm going
to let you research it while we take a break. Meanwhile,
I will take your problems, questions, complaints. So Kathleen has
one about a possible scam. Let's get started on that
one first before I go to a break here.

Speaker 5 (10:58):
And when I say a break, it's really not a break.

Speaker 4 (11:01):
We're telling you about important stuff even during our breaks. So, Kathleen,
what is going on? Where is this possible scam? Kathleen?

Speaker 12 (11:13):
We have a home phone booked up for fifty plus years.
We are every single day getting four to six scammer
calls for a variety of stuff. And then I just.

Speaker 4 (11:29):
Now, is it recent? Is you said you'd had fifty years?

Speaker 12 (11:33):
Is this recent You've been in the last maybe four five,
six months?

Speaker 13 (11:40):
Yeah?

Speaker 4 (11:41):
Okay? And what do they want? Are they all the
same or are they different companies?

Speaker 12 (11:46):
They're different companies.

Speaker 5 (11:47):
And what do they want from you?

Speaker 12 (11:49):
They want us to remodel our house, They want to
do more medicare, medicaid.

Speaker 4 (11:57):
Oh my goodness, to all kinds of stuff. Now, that
doesn't necessarily you know, outbound phone messaging doesn't necessarily mean
a scam. However, I have always said this, listen carefully
for everyone. If you take the universe, all of the calls,
excuse me, the universe of people who are ripped off,

(12:21):
that universe has a higher number of people who were
solicited by phone or email than not. In other words,
the chances are larger, The chances are more that you
will be ripped off if you're solicited, then if you
do the pro if you are proactive, and so that

(12:41):
doesn't mean every time you're solicited you're ripped off. It
doesn't mean that. But what it means is there's a
higher chance of being ripped off when you're solicited. I'm
going to go over some of the recent scams, because
there are a lot. I'm just wondering, why did your
landline suddenly get and influx? We'll talk about that and
more coming up. Uh, And then I'm going to talk

(13:04):
about sasumi.

Speaker 2 (13:06):
Uh.

Speaker 4 (13:06):
Do you think you know why sassume me? The Microsoft
startup sound on Windows?

Speaker 5 (13:13):
Why is it named that? More coming up?

Speaker 4 (13:26):
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(13:47):
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oh three nine two zero sixteen twenty two. All right,
so today and card we have a number of things
going on. We're asking for catchphrases that and the winner
gets a helicopter ride from me, a helicopter tour, and

(14:11):
we're truly doing that. We're truly trying to figure out
catchphrases like. It all started when back in the day
Charlie Sheen tried to get some stuff trademarked. I think
it's called trademarked or copyright. I'm going to have my
intellectual property attorney on soon. But after that people started

(14:32):
trying to get regular phrases trademarked. So I'm going to
go over these and I'm going to ask people to
come up with catchphrases. But I do want to take
callers because I promise you that callers take priorities. So Ben,
And by the way, a woman that was calling hung
on back guys. So so people, if you just wait

(14:53):
a few minutes, for goodness sakes, we will take your call.
One thing I've noticed is that we don't have a
lot of patience. Now Chopper's not available, but we can
still talk about the issues. So Ben, First, Ben, what's
going on with you?

Speaker 5 (15:14):
Has been there?

Speaker 4 (15:18):
Hey Ben, you had engine problems in your O nine
Subaru one hundred and twenty three thousand miles. It's a
Subaru forester. It needs a head gasket. You were told,
and you paid nine hundred and fifty and there was
a balance due. Okay, then uh, you said you had

(15:41):
problems with it. Two other mechanics say the head gas
it is still leaking. And the mechanic who originally did
it J and r U they say, is did it
wrong and basically damage your engine. Now, obviously an engine
with one hundred and twenty three thousand miles on it.

(16:04):
Even if he did ruin your engine, you're not going
to get You're not going to get a new engine.

Speaker 5 (16:09):
You're going to get the Let me explain this.

Speaker 4 (16:13):
If your engine has one hundred and twenty three thousand miles,
you'll get an engine. If he was totally at fault,
you would get an engine comparable to the one you lost.
But Ben, do you have anything to add to the
story before I continue with Kevin Caulkin? Because I believe
you took it over to Kevin to get an opinion here,
So tell me what's going on, sir.

Speaker 14 (16:35):
Yeah, So he found some issues with the vehicle where
there was some leaking and it needs some parts that
need to be red.

Speaker 5 (16:43):
Who's he Gary? I mean, excuse me, who's he?

Speaker 7 (16:46):
Ben?

Speaker 4 (16:46):
Who?

Speaker 14 (16:47):
Kevin?

Speaker 2 (16:48):
Ken?

Speaker 5 (16:48):
Okay, so Kevin, let's just go to you then.

Speaker 4 (16:51):
So we wanted to know, basically, did Ben get ripped
off on this job? What is the status of the Subaru?
Did he ruin the engine? What did you find? KEI
hold on, let me turn your mic and go ahead.

Speaker 15 (17:04):
So I didn't see any issues with the engine. Now,
I mean the guy did do a head gasket? Is
it a little edgy. You know a few little things maybe,
I mean nothing major. Uh, he does have a leak
from an oil cooler, different than we've had, different than
the head gasket. I would say, told me he's gotta
be careful driving obviously, because.

Speaker 5 (17:24):
So he still has one more leak.

Speaker 15 (17:27):
He has a leak there, and the radiator probably should
be replaced. It's starting to show signs.

Speaker 4 (17:31):
But these are not caused by the previous shop.

Speaker 15 (17:34):
No. No, And then I don't know that he needed
a head gasket before. That's how we.

Speaker 5 (17:38):
Understand that maybe he needed a head gasket.

Speaker 4 (17:40):
Maybe the oil was always coming from this this.

Speaker 15 (17:43):
So this oil oil transmission oil cooler.

Speaker 4 (17:46):
Yeah, so Ben, it looks like gn R did not
rip you off. They did a head gasket. Now, whether
you needed it or not, it's another story. But Kevin says,
right now, the problems you're having, they don't have anything
to do with what that other guy did.

Speaker 14 (18:05):
Okay.

Speaker 4 (18:07):
So I mean, I know you want to find a
bad guy, but you know you got one hundred and
twenty three thousand miles. Maybe you just have Kevin do
those repairs.

Speaker 14 (18:16):
Okay, So I will have Kevin do the repairs because
he's more trustworthy to me.

Speaker 5 (18:21):
Oh, I love him.

Speaker 4 (18:22):
I just had both family two family cars done by
him just last last week. Yeah, I think, yeah, So
go ahead. What were you going to say, Ben?

Speaker 2 (18:30):
So?

Speaker 5 (18:30):
I mean, so, what were you hoping?

Speaker 4 (18:32):
We were you thinking this previous guy is the one
that did this damage.

Speaker 14 (18:38):
So when I took it to suba pros and to
the SUPERU dialer, they told me a lot of connections
were not connected back into the car.

Speaker 16 (18:46):
And like I had, well, it.

Speaker 4 (18:47):
Could be minor stuff that was done, but that not done.
But the main problems you're having are not from the
head gasket repair. So okay.

Speaker 14 (19:00):
And like I said, Kevin had said he wasn't sure
if that's what it was, but I still trust him.

Speaker 4 (19:06):
And no, Kevin did not say that absolutely needed a
head gut That's right, that's right, Ben, I think right now.
Bottom line is this, you got an old car, you
got a lot of miles, You're you're you're doing the
right stuff, you're doing maintenance, you're taking care of it,
and but we can't blame the other guy.

Speaker 5 (19:25):
That's the bottom line. Thanks for calling.

Speaker 4 (19:26):
Three oh three seven one three talk seven one three
eight two five five. Now Gary was another issue and
chopper was handling this chopper by the way, he's out
of town.

Speaker 5 (19:37):
Or he's going out of town. So let's talk about
this one.

Speaker 4 (19:43):
Gary, you were you called in and I'm trying to
find your original call here.

Speaker 5 (19:47):
I keep track of all of them.

Speaker 4 (19:49):
So why don't you start telling us your story and
where it stands right now? And then I will get
your I'll get your call up here.

Speaker 5 (19:57):
What's going on now?

Speaker 4 (19:58):
Gary? As I member you, you had quite a bit
of trouble. Go ahead, sir.

Speaker 17 (20:07):
So I met him on TikTok right, and he hit
me up and he was like, hey, they want seven thousand.

Speaker 4 (20:13):
I tried to take seven Wait wait, wait, wait, they
want seven thousand for what to.

Speaker 11 (20:18):
Do the head gas KT okay?

Speaker 17 (20:21):
So he took it to the shoebrew diagnosed in the head.

Speaker 4 (20:23):
Gas did okay?

Speaker 5 (20:25):
And then what.

Speaker 11 (20:27):
So he got a hold of me.

Speaker 18 (20:29):
He's been driving this car?

Speaker 4 (20:30):
Oh oh wait wait? Wait are you hold on? I'm sorry, Gary?
Are you you're You're not the consumer here, You're the
one he took it to. I think, okay, I'm sorry,
I miss I misunderstood thinking that you were the owner
of the vehicle. So who who are we talking about

(20:51):
right now, I want to bring up the call. What
what was the guy's name you did this for? Because
I don't have my notes?

Speaker 2 (20:56):
Was that was big?

Speaker 17 (20:58):
The guy you just talked to this said?

Speaker 4 (21:00):
Oh just now, I'm sorry. Okay, hey, hey Dragon, no
making fun of me. But play play that little uh
play that little clip if you want, because I deserve it.

Speaker 5 (21:10):
Here's the bottom line.

Speaker 4 (21:11):
I misundersunderstood what I was saying.

Speaker 5 (21:15):
Now.

Speaker 4 (21:16):
I thought that it was another call. So let's let's
put this in perspective. Gary was blaming Gary was blaming no, no, no.
Ben was blaming Gary for the repair okay, and Ben
said Gary didn't do it right, and he did a
lot of bad stuff to my engine. Kevin Calkin said, look,

(21:38):
I don't know if he needed a head gasket, but
it was done. And the other problems that Ben has
they're nothing to do with Gary. So basically, Gary, what
did you want to add to it?

Speaker 2 (21:52):
Honestly, I I.

Speaker 19 (21:55):
Took it as a loss because he started finding reasons
to not paying me. I'm making enough money, I have
enough jobs. I'm not going to go sweeping on this
dude's doorstep.

Speaker 17 (22:03):
Then I get a call this morning saying he's trashing
my name that I blew his engine, and I gave
the d the hell of deal to the part out
of the labor cause.

Speaker 4 (22:12):
And Gary, are our our expert agrees you did not
trash his engine at all. So just because someone calls
doesn't mean we let him. We let him go through,
you know, I mean, uh oh.

Speaker 19 (22:25):
No, that's why they called me. They said, hey, he
wants to talk to you. That's why I called that
because honestly, right, I got to fight.

Speaker 17 (22:33):
I'm not trying to get my name tracked.

Speaker 4 (22:34):
No. No, we always we always uh we always get
the other side of the story. And as I said,
we don't always assume that the consumer is right. Now,
I don't blame the consumer for for you know, for
having questions. You just had major work done and he said,
you know now I'm having more trouble and and you

(22:55):
know this, Gary, as a mechanic, just like Kevin does,
there's an express question that I use. When you touch it,
you own it, you own bumper, Meaning once you do
a repair, Gary, if anything else goes bad, they automatically
assume it's you.

Speaker 19 (23:12):
Yeah, you can shake your hand like.

Speaker 15 (23:15):
Exactly right.

Speaker 4 (23:16):
Okay, So Gary, thank you for adding to that three
h three seven one three talk seven one three eight
two five five. So Gloria has an issue with a neighbor,
and Gloria, I promise you if you hang on.

Speaker 5 (23:29):
We're going to take you next up.

Speaker 4 (23:30):
Plus on the board, we're asking for people for a
contest to come up with catchphrases. You can text them
to me, you can call us, and uh, what we're
gonna do is pick a winner and they are going
to get uh a free helicopter tour from me, and
that'll be fun, right, Okay, And then I'm going to

(23:51):
ask people to come up with the reason that the
Microsoft opening sound for Windows is called Sissimi.

Speaker 5 (23:58):
So we'll talk.

Speaker 4 (23:59):
About that more coming up. And I have to tell
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Speaker 5 (24:13):
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Speaker 4 (24:16):
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(24:39):
pay a cent until you're content. Time for an insurance
checkup free, no obligation. In comparison, call Compass Insurance paying
too much your coverage at dozens of insurance companies find
out Now three O three seven seven to one help.
You'll think you're his only customer when you choose Frank
durand the Real Estate Man dot com to list you

(25:00):
or home with Remax Alliance three oh three nine two
zero sixteen twenty two.

Speaker 5 (25:09):
I'm Tom Martino.

Speaker 4 (25:10):
You're troubleshooter, you know, go ahead, make my day, Go ahead,
make my day. I don't know if that's trademarked or copyrighted,
but that was in the movie. What about Show Me
the Money? That was a great one. So I'll be back,
I'll be back fast. So are these these are slogans?
But can you actually trademark or copyright them?

Speaker 5 (25:32):
Again?

Speaker 4 (25:32):
I don't know if it's a trademarker or a copyright.
But a lot of people are trying to get their
own slogans protected, and we'll talk about that coming up.

Speaker 15 (25:41):
Well, what are they protecting it from, well.

Speaker 4 (25:43):
From other people using it without permission, or they want
to monetize it.

Speaker 15 (25:47):
Monetize it.

Speaker 4 (25:48):
Ok So, anyway, I want to talk to Gloria. Gloria,
welcome to the show. What is going on, Gloria, Well, my.

Speaker 20 (25:59):
Neighbor behind me he builds this human his big old garage,
and it's really close to my fans. So now when
I go outside in my backyard, I'm looking at this
big old wall.

Speaker 4 (26:10):
Now, of course, you understand that there are covenants, building codes,
and all these other things that dictate or that control this.
So do you think it violates any law, regulation or covenant?

Speaker 20 (26:29):
Well, that's where I'm stuck. I don't know what direction
to go to and start trying to see if he
builds it.

Speaker 4 (26:37):
Well, okay, when let's start here, when did he build it?

Speaker 20 (26:43):
He's building it right now?

Speaker 4 (26:45):
Okay, okay, and you're thinking, oh my goodness, this sucks.

Speaker 5 (26:50):
This is going to block everything.

Speaker 4 (26:52):
Now do you notice on site anywhere is there a
building permit? Do they have to display a building permit?
Literally display it somewhere on the site. It's usually on
a telephone pole or some kind of a post, or
in a window if it's improved being a structure, do
you see a building permit?

Speaker 20 (27:15):
No, but not not in his area. But I did
go on Pike Seek the original and it does show
a building permit, Okay, but it doesn't show the building
permit shows less than what he's building.

Speaker 2 (27:31):
Nah, huh.

Speaker 4 (27:33):
See many times, I shouldn't say many, but there are
times when people they lie on the building permit just
to get a permit, and they know that the building
department might be a little lax, and they try to
fudge it and get a bigger building or more density
or something else.

Speaker 5 (27:53):
You also, I.

Speaker 4 (27:54):
Want to ask something else, Gloria, do you live in
a subdivision with an HOA? No? Okay? And again I'm
not overly fond of hua's one way or the other,
but I do think there are times they can be valuable.
So right now, are you in an unincorporated area of

(28:17):
that county?

Speaker 5 (28:18):
Pike's what county is it?

Speaker 20 (28:23):
Mike County is El Paso County?

Speaker 4 (28:25):
So are you in unincorporated El Paso County? Uh?

Speaker 17 (28:34):
You know what?

Speaker 20 (28:34):
I don't even know really that answer?

Speaker 5 (28:37):
Okay, here's the answer.

Speaker 4 (28:38):
If you're in a county and you're not part of
a city or a town or something like that, then
it's called unincorporated, meaning you're not incorporated into a city
or a town. Are you legally within the bounds of
any city like Colorado Springs? Well it's Colorado, Yeah, of
course Colorado Springs.

Speaker 5 (28:58):
That's El Paso. So are you in Colorado Springs?

Speaker 19 (29:03):
Yeah?

Speaker 4 (29:04):
Okay, then you're allowed. And this is all public record
and the reason they have building permits. You're allowed to
call and use this building permit number and his address
and ask straight up is this according to the permit
and according to the rules for this area?

Speaker 5 (29:25):
And if you haven't looked, can you look?

Speaker 4 (29:28):
Because I believe he's going beyond the scope of the
building permit and you're allowed to do that, and they
will respond to complaints.

Speaker 5 (29:37):
In fact, I had a case.

Speaker 4 (29:39):
Not long ago, within the last two years, where someone
was concerned with what a neighbor was building, and the
El Paso Building Department, or it was Colorado Springs went
out there and inspected it. So, Gloria, what makes you
think I need to know really quickly, what does the

(29:59):
building permit show that is different? Is it the size?

Speaker 21 (30:05):
It's the size?

Speaker 20 (30:07):
The size is different from what I'm looking at.

Speaker 4 (30:11):
Okay, that's what I want to know. How do you
I want to know how you know that? Did you
measure it or are you guessing? How do you know it?
That's what I need to know.

Speaker 22 (30:21):
The height is.

Speaker 20 (30:22):
More than twenty feet.

Speaker 5 (30:24):
Oh and that's easy to see my house.

Speaker 4 (30:28):
Okay, you definitely listen, Gloria. Had you called, had you
called and were stonewalled, we would put a deputy on
it to someone here in our office to help you.

Speaker 5 (30:39):
But you haven't even called them yet. I want you
to call them.

Speaker 4 (30:43):
First and find out and tell us what reaction you get,
and that might be enough. We got to take a break, Okay.
I think they will take care of you if you
call and say, look, this is higher than the building
permit and I want to know why, and again they
we'll look into it. If not, call us back, and
you can always call us at three oh three Martino

(31:04):
three O three six two seven eight four sixty six.
By the way, frankarandereal estate man dot com, you know
what he's doing right now instead of well not instead
of selling. He's still selling tons of houses for people,
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will sell for. So if you're unsure, should should I

(31:28):
list or not he'll do a no obligation assessment of
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It's free of charge, no obligation. Three O three nine
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(31:48):
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(32:10):
when you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two. Hi Tom Martino here, welcome.
I am here to help you solve problems, answer questions,
taking plaints.

Speaker 5 (32:29):
Hey, I'm gonna have that trademark too.

Speaker 13 (32:31):
Now.

Speaker 4 (32:31):
By the way, Gloria called and said, my neighbor's building
a structure. It looks really big. I fear it's going
to block out a lot of my view and and
it's way bigger than is stated on the building.

Speaker 5 (32:46):
Permit, and I said, well, listen, if someone gets.

Speaker 4 (32:48):
A building permit and they cheat, the building department wants
to know about that. And again, we have no idea
if it's bigger, or if it's allowed or not allowed.
I mean, obviously we're not there. But if he got
a building permit, I'm sure there are inspections and they
would notice if he was deterring from the permit. So

(33:09):
Mark is the neighbor that happened to be listening and
called in.

Speaker 5 (33:14):
So Hello, Mark, and welcome.

Speaker 4 (33:16):
You are the one building this structure, yes I am. Okay, Well,
by the way, what is it? Is it a garage?

Speaker 6 (33:26):
It's a detached garage?

Speaker 16 (33:28):
Yep?

Speaker 6 (33:29):
And okay, say first of all, longtime listener, first time caller.

Speaker 5 (33:33):
So okay, well thank you for that.

Speaker 4 (33:36):
I ought to trademark that longtime listener, first time Well,
by the way, Mark, are you are you adhering to
the plans that you submitted? Yes?

Speaker 18 (33:48):
Okay, yeah, So.

Speaker 6 (33:50):
So okay, little backstory. She is in the CD. I
am in the unincorporated l you know, El Paso County, Yes, yes, okay,
so totally different rules from where she lives versus where
I live.

Speaker 16 (34:05):
So yeah, I.

Speaker 6 (34:06):
Mean everything is. You know, all the stepbacks are good.
I've already had the county out there. You know, they
measured it, they find off on it, they conversation with
the county.

Speaker 4 (34:18):
And of course it's within zoning and everything else. We're
running out of time, but if you want to add anythings,
just hang on and Gloria you as well more coming up.
Go with a sure thing Denver's Best roofer Excel Roofing
dot com. You don't pay a cent until you're content.
Time for an insurance check up free, no obligation comparison

(34:41):
call Compass Insurance paying too much your coverage at dozens
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to seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

Speaker 2 (35:03):
Ripped up new you need, that's who you don't happen
come running just as as as we can.

Speaker 1 (35:14):
Shooter's gonna help.

Speaker 2 (35:16):
Come man, This is.

Speaker 3 (35:19):
The Troubleshooter Show. No Tom Martino.

Speaker 4 (35:24):
Hello, I'm Tom Martino and it is car day. So
I want to remind you about insurance. You can get
to a free comparison and insurance check up at three
oh three nine nine six nine thousand. And that's a free,
unbiased objective look at your insurance to see you can
get something better. That's for home in Auto three oh
three nine nine six nine thousand, the Insurance Health Center
dot com.

Speaker 5 (35:43):
Let's talk. I want to go right to the phones.

Speaker 4 (35:45):
So Mark is building something a garage and he's an
unincorporated al Paso County, and Gloria, the neighbor, said, it
looks a lot bigger than is stated on the building permit. So, Gloria,
I didn't realize that your neighbors. But he's an unincorporated

(36:06):
and you're in the city, So I guess. I guess
that side by side. Noess can be misleading. He's operating
under different rules and regulations than the city, but I
can't imagine they would be that different. So, Gloria, you
heard what Mark had to say that he has been
inspected and he is conforming to all regulations. Did you

(36:28):
hear that?

Speaker 16 (36:30):
Yes?

Speaker 22 (36:30):
I did, Yes, I did.

Speaker 4 (36:32):
So it sounds to me like you might be eyeballing
it a bit, and it looks bigger or did you
measure it in some way? You said, the building permit
that you looked up calls for a building of how high?

Speaker 5 (36:47):
Twenty feet?

Speaker 20 (36:50):
Yeah, that's what they told me. And it looks a
lot bigger than twenty feet. But like I said, you know,
who wants to go in their backyard and look at
a big old wall.

Speaker 4 (37:01):
Yeah, but if it's allowed, you know, Gloria, this is
an asual problem with neighbors. By the way, if something
is allowed, it doesn't necessarily mean it's desirable. Now, it's
desirable for the one building it, but they don't really
have times that adjacent neighbors can complain unless they were

(37:24):
looking for a special use or some kind of alteration
of the existing code. So if someone wanted to make
an exception to an existing zoning regulation or zoning code,
they do what's called a special use or a variation,
a deviation or variation, And when they do that, usually

(37:46):
adjacent property owners are given an opportunity, out of public hearing,
to come in and talk about it. But in your case,
if he followed the guidelines and he wasn't asking for
a variance, then there would be no input needed or
required from neighbors. So Mark, you did not ask for

(38:08):
a variance of any kind, is that right?

Speaker 18 (38:12):
No, not at all.

Speaker 6 (38:13):
So basically, in we're zoned R five, so we can
be up to five feet from the back property line
to the back of our structure as long as we're
more than one hundred feet off the road, and we
can be up to ten feet on the sides with
those same stipulations.

Speaker 16 (38:33):
And I'm doubled both of those.

Speaker 6 (38:35):
So there's that's why you know, Olpaso County has already
been out here and measured this.

Speaker 14 (38:42):
You know.

Speaker 6 (38:42):
The thing not mentioning either too, is that before she
moved in, her house used to get flooded out by
you know, by this property.

Speaker 16 (38:50):
That's been here.

Speaker 6 (38:51):
So I went and sent thousands and thousands of dollars
to protect her from getting flooded, you know, with concrete
drainage ways, all this water mitigation that I had to do. Never,
i mean, she didn't know what it was like before
she moved there, but never got to thank you. And
then she, you know, is having a heartache on this

(39:11):
on this building.

Speaker 11 (39:12):
Which this is.

Speaker 6 (39:13):
Why we you know, we live in Park Vista.

Speaker 4 (39:17):
It's what size lot? What size lot?

Speaker 6 (39:20):
Do you have mark, I have an acre and a half.

Speaker 4 (39:24):
And what size does she have?

Speaker 16 (39:26):
Oh?

Speaker 6 (39:27):
Man, well, I mean she's upset because the building is
longer than her whole lot. But I you know, I
could have bought her house.

Speaker 16 (39:33):
But I didn't.

Speaker 6 (39:34):
I didn't want to. I wanted to buy my house.
That's you know, in El Paso County for a reason.
You know. So as long as you don't have a
structure that is larger than your secondary structure, then you're
totally good to go.

Speaker 5 (39:48):
So she what does that mean?

Speaker 4 (39:49):
As long as you don't have a structure larger than
you mean, larger than your primary strummery structure.

Speaker 6 (39:54):
Yes, yeah, sorry sorry, yes, So as long as the
footprint of your secondary structure is not larger than your
primary structure, then you can you know, then it's fair game.
So and we can have one hundred percent lock coverage.
So you know, I could keep putting buildings up here
if I wanted to, you know what I mean, it's
just with what we're zone back here, you know, it's.

Speaker 5 (40:17):
The no I understand, I understand. You know.

Speaker 4 (40:20):
Like I said, I don't think Gloria was trying to
make trouble. She just wanted to voice her concern that
when she goes out her backyard, all she sees is
your building?

Speaker 5 (40:30):
Is that true mark? I mean, are there?

Speaker 4 (40:32):
It does it block?

Speaker 6 (40:34):
I mean, so I'm I'm to the east of her.
She forgot to mention that. And before this, there was
already a structure there, and I had a grable van
lines forty eight foot trailer as she was staring at.
So I don't understand why she'd rather look at a
trailer versus a nice stuccoed wall. I just don't get it,

(40:55):
you know, And.

Speaker 5 (40:56):
No, I get it. Yeah, yeah, it's just like, well.

Speaker 6 (40:59):
You know, her dog barks all the time. Have I
called anybody on that.

Speaker 13 (41:02):
No, I haven't.

Speaker 6 (41:03):
But you know, it's like, if you're going to keep
messing with me, it's like, what in the heck, guys?
You know, I mean, I'm being a good neighbor. I've
protected her from getting flooded out. We just got completely
flooded three thursdays ago, and she did not get flooded.
The neighbors that used to get flooded did not get flooded.
I've done all this on my own dime, and she's
the only one that hasn't thanked me because she didn't

(41:24):
know what it was like before she lived there. She
hasn't lived there for yeah long?

Speaker 5 (41:28):
How long, Gloria? How long have you lived there?

Speaker 20 (41:32):
Four years? And the thing is that, yes, I did
not know about this whole flooding until he told me.
The other thing is that the trainer that was there
was not as close as this building. Is this building
very close? You know?

Speaker 4 (41:45):
Yeah? Did you hear what he said about the setback requirements, Gloria,
did you say what he said about the setback requirement?
He doubled it. He could be as close as five feet, but.

Speaker 5 (41:57):
He went ten feet.

Speaker 16 (42:01):
See, yes.

Speaker 4 (42:01):
One thing, One thing I do want to say, Gloria,
for people listening, this is really important. A lot of
people move into areas and they don't inspect the area.
They don't know what's in store for them. And three
oh three seven one three talks seven three two five five.
I'm gonna move on so you can place them on hold.

(42:22):
But let me give this bit of advice, which is
very important. We've had people move into an area and
they were socked with big, giant capital assessments, let's say
from a metro district for sewer and water or the
sewer and Water district was in trouble and all the
people who are members had to pay a big fee.

(42:45):
I've also had times where people move in and they
assume the area behind them or around them is a
green belt, only to find out no, it's not. It
was owned by the county and slated for a school
or a courthouse or something else. And in other cases
it's privately owned and they use it in the future.

(43:10):
So when you buy like she did, she didn't know
that this guy next to her could have a whole
lot full of secondary buildings as long as he says
five feet from the property line, and as long as
the footprint on these buildings are smaller than his primary residence.
So you see, she bought without knowing what the future

(43:36):
could hold. Many people do that. They find a house
they love, they buy it, but they don't know anything
about the school district, the park and recreations district, the
water and sewer districts, or any kind of improvement districts.
We've had people move into places where there was an

(43:56):
improvement district and it was slated for a big park
where kids go and play and it's noisy.

Speaker 5 (44:04):
Now here's what I'm saying.

Speaker 4 (44:07):
When you go to buy property, I want you to
have a visualization that will help you. I have used
it and it has served me well. Picture a target. Now,
when I say that a target on a range, a
rifle target. You have rings, and the rings get smaller

(44:28):
until you get to the bullseye. I want you to
visualize your house being the bullseye. Most people, when they
look at a house or a property, look at the bullseye,
but they don't go outer ring to look at let's

(44:48):
say access. What do I mean by that?

Speaker 5 (44:51):
Well, they have.

Speaker 4 (44:52):
Access and that driveways right there, but they didn't know
that the county slated to widen the highway and that
access will be moved to a side street that's on
their property or that goes by their property. They don't
know that because they didn't look outside of the bullseye.
So here's what I do, and I suggest you do it.

(45:15):
When I look at property, whether it be for investment
or residential property, I look at a target and I
start with the outermost ring and then I move in
to the bullseye. The outermost ring would be the whole area.
What is it zoned? What will the future bring? Are

(45:36):
there any vacant areas. Then I go to the next ring.
And by the way, you can make the rings whatever
you want. What the point I'm trying to make is
you want to have a comprehensive look. So the outer ring,
the area, the next ring, taxing districts of any kind,
parks and recreation, I said, utilities. Do you know there

(46:01):
are things called school dedications that developers dedicate to the
school and the school can build schools on them. Then
there are other things. So look at taxing districts, look
at their financial health, go to a meeting if necessary.

Speaker 5 (46:14):
This will affect you in the future.

Speaker 4 (46:16):
Taxing districts not only put levies on your taxes or
increase taxes over years, but they can do capital assessments.

Speaker 5 (46:26):
Then after you look at taxing districts.

Speaker 4 (46:28):
Look at the future of your surrounding properties. Is it
a big farm, are they allowed to build? How much
are they allowed to build? Then look at access to
your lot. Are they dirt roads or are they paved?
Will the dirt roads someday be paved and will you

(46:49):
have to pay for it? Or is it a private
road maintained by the subdivision.

Speaker 5 (46:54):
And you're not going to get the county to.

Speaker 4 (46:56):
Plow, snow and all of that, and then you start
moving inward utility and are there phone well nowadays we
don't care about phone lines, but data lines close by
now with a satellite like you know, it may not
matter to you, right, but you need to know about access.
What about electrical lines? What about water and sewer? These

(47:20):
things are really really important because if you have to
pay to have an electric line extended to you, that's
on you. The same with water and sewer. Is there
a district or is it a lot that has a
septic or a well? And then once you do all
of that, then you have to look at the bullseye.

(47:43):
Is there a billing table? Okay, there are setback requirements.
In this case it was five feet. Some setback requirements
are one hundred feet or one hundred and ten feet
or two hundred feet. That means you have to be
two hundred feet from borders to have a structure. Is
there a building table where you can put the house
you want or is the house too big for that table?

(48:06):
Or is the table inundated with rock where it will
be cost prohibitive to do a foundation and or a
septic system if you had to so do you see
what I mean. Most people walk up, they look at
curb appeal, they look at a house, and they look
at present tents. That's what they look at present tents.

(48:28):
They do not look at the target. So make that
a visualization of yours when you're looking at property, and
it will save you a world of problems.

Speaker 5 (48:40):
I'm Tom Martine. There's more coming up.

Speaker 4 (48:48):
Go with a sure thing Denver's Best roofer Excel Roofing
dot com. You don't pay a cent until you're content.
Time for an insurance checkup, free obligation comparison call Compass
Insurance paying too much your coverage at dozens of insurance
companies find out now three all three seven to seven
to one.

Speaker 5 (49:08):
Help.

Speaker 4 (49:08):
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two. No, I'm Tom marts. You know I
want to go right to Bruce. He's been waiting quite
a while. A car accident. Let's talk about it, and
we have Kevin Culkin if we need him to.

Speaker 5 (49:28):
Talk about damages. But what is going on with you?

Speaker 4 (49:31):
Bruce?

Speaker 5 (49:31):
In your car accident, you bet you.

Speaker 13 (49:34):
I was basically sitting at a really stop light on
a multi lane owe behind a guy who was pulling
a really who was pulling okay, like a trailer. So
like yeah, the cars okay like ahead of us moved
on and he started rolling back and then he back

(50:00):
step right into my car.

Speaker 5 (50:02):
Wow. Wow.

Speaker 4 (50:05):
So so now that now, hold on, I got to ask
did the police come? Yeah, okay, and what did they do?

Speaker 13 (50:16):
They basically moved us off of the road and into
a parking lot, and they wrote him a ticket and
we exchanged really information. I've already gotten a couple reports
of the damages, like forty two hundred dollars because what
he did is he spent he bent the hood of

(50:37):
the car, so now I can't even open the hood.

Speaker 4 (50:40):
Okay, hold on, we're getting close.

Speaker 5 (50:43):
Okay, let me explain something to you.

Speaker 4 (50:45):
Bruce, First and foremost, this other guy's not disputing fault.

Speaker 11 (50:49):
Right, Nope at all?

Speaker 4 (50:52):
Okay.

Speaker 5 (50:52):
And Bruce, he has insurance, is that correct?

Speaker 13 (50:56):
Yes?

Speaker 4 (50:58):
And have you been in touch with his insurance company.

Speaker 13 (51:02):
I've called him up and they've not called me back yet.

Speaker 11 (51:05):
But who's his insurance company concerned about?

Speaker 13 (51:07):
What I'm concerned about, and I want to pick your
brain about.

Speaker 18 (51:11):
Okay, I just want my hood fixed.

Speaker 13 (51:14):
But the car is probably the same or less than
the forty two dollars estimate to get the hood fixed.
And yeah, and the guy gave me the estimate said
there might be hidden damage underneath, so it might go
even higher. So I want to know is my best
course of action to go to small claims court and

(51:35):
sue both the driver and the company that he was
driving for. Or is it to go to the court
hearing where he goes for his ticket and asks and
ask the judge to give really restitutions so I can
fix my car? What my best course of action? Because
to both sides, if your car's not worth much, they say,

(51:57):
we don't have to pay you that.

Speaker 4 (51:59):
Well, Bruce, it's not that they say, it's a fact.

Speaker 5 (52:04):
Now listen carefully.

Speaker 4 (52:06):
They do not owe you more than the value of
your car. Period. No matter what you do, they don't
owe you more. That doesn't mean you can't go for more,
you know. But even if you went to small claims court,
if this guy used it as his defense my insurance
company gave him the value of the car, then I

(52:29):
doubt you would win, but you can do it. Now,
what is the actual value? It's a two thousand and
five Hyundai Sonata. How many miles on it?

Speaker 11 (52:42):
And it has got one hundred and eighty thousand miles
on it.

Speaker 4 (52:46):
I fear that, well, I know they're going to total
your car. Yep, you're never going you And if you
just want to fix your hood, the way it works
is this, and you got to negotiate it. They will
give you a price, and you tell them you want
to keep the car, and then they're going to charge
you to keep the car.

Speaker 5 (53:06):
You're in a territory that is very, very.

Speaker 4 (53:09):
Dis You're not in a a in a good place, okay,
because your car is old enough that it has more
value to you than it has on the market. So
they're never going to pay you forty five hundred dollars ever, Okay,
you're going to have to. If I were you, what

(53:30):
I would do is I would negotiate the best possible
price for the total car.

Speaker 5 (53:37):
And I would move on.

Speaker 4 (53:40):
Fixing this car could be major problems if you have
a one hundred and eighty thousand miles on it already,
no matter how it was running, it's on its way out.

Speaker 11 (53:52):
And still I just don't like having three thousand.

Speaker 13 (53:58):
Dollars stolen from me by the egos system set.

Speaker 4 (54:01):
Yeah, and Bruce, it happens all the time, all the time. Yeah,
whatever that I mean really, and it's a legal principle
that has a reason. You only have to give someone
what they lost, and you know, presumably you have to.

Speaker 13 (54:21):
Put them back to where they were before.

Speaker 18 (54:25):
No, I'm asking, I just want to be back to
where I was before.

Speaker 5 (54:28):
Bruce, they don't know.

Speaker 4 (54:29):
All they have to do is give you what you lost.
Let me explain something. Yeah, they have to put you
back to where you were before. That's with a two
thousand and five car with one hundred and eighty thousand miles.

Speaker 5 (54:42):
So presumably the money that you get.

Speaker 4 (54:45):
For this car should be enough to buy another twenty
year old car with one hundred.

Speaker 5 (54:52):
Eighty thousand miles.

Speaker 4 (54:53):
I am almost positive that you will be put back
in a position you were in the money they're off.

Speaker 5 (55:00):
Did they offer you any money yet?

Speaker 13 (55:03):
They haven't even called me yet. They're just obviously they're
just laughing at this point.

Speaker 4 (55:08):
Now, what's the name of your insurance company? Of his
insurance company?

Speaker 13 (55:13):
Now, I just wanted to pick your brain to see
if there was any other alternatives besides that.

Speaker 4 (55:20):
And yeah, you can, you can go to small claims court.
But his insurance is not going to pay you more.
And if he pays you more, it'll be a miracle
because normally you are capped at the value of what
you lost. Now you can add to that some sales
tax and car rental fees while you're shopping and all
of that, but you're not going to get I listen, Bruce,

(55:43):
you asked a question and I answered it. You asked,
don't they have to put me in a position I
was in before the accident. The answer is yes. So
if you found a two thousand and five car with
the same mileage, you should be able to buy it.
You should be able to buy it. Oh what were

(56:05):
you going to say, Deputy d Tom.

Speaker 8 (56:07):
I was thinking that you're absolutely correct and looking at
it this way from the perspective of the insurance company.

Speaker 4 (56:13):
But I'm thinking more of the law.

Speaker 8 (56:15):
Well, yes, but that's the insurance company who would stick
to that as their personal.

Speaker 7 (56:21):
If he makes the argument.

Speaker 8 (56:23):
That he wants to be put back in the condition
that this defendant found him in. Either the restitution hearing
or in small claims court. The defendant might not even
bring this defense up, so he might just be able
to lock out.

Speaker 4 (56:37):
No.

Speaker 8 (56:37):
No, what I'm saying is that our claimant here on
the phone might luck out.

Speaker 5 (56:43):
I'm saying the guy might lose.

Speaker 7 (56:44):
Oh that guy, the defendant. Yeah, yeah, yes, so I.

Speaker 4 (56:47):
Think because he doesn't use the right argument exactly.

Speaker 8 (56:50):
So I think odd are I think gods are in
favor of our caller?

Speaker 4 (56:53):
Yeah? I mean it. Here's a deal, though, bro, that
that's really this is what's really gonna hurt you. The
value is the value. We always have more value for
ourselves always, and there's you know, we just do. But
I gotta tell you, man, do you know I bring

(57:17):
up this case and it's an honest to God true case.

Speaker 5 (57:20):
I want you his case.

Speaker 4 (57:23):
I want you, I want you to hear because you're
gonna be amazed at what happened.

Speaker 7 (57:28):
Bruce.

Speaker 5 (57:28):
Listen.

Speaker 4 (57:30):
This guy was in his house and his car was
parked out front.

Speaker 5 (57:36):
It was an old truck.

Speaker 4 (57:39):
A driver came down the street and sideswipe three cars,
one of them was his. It did about four thousand
dollars worth of No. No, excuse me, I'm sorry. It did.

Speaker 5 (57:51):
I forget how much it was in damage.

Speaker 4 (57:53):
His truck was so old. They offered him eight hundred
dollars as a total wreck, and he said, I don't
care about this sideswipe. I want to keep it. I
can fix the tyrod and I can fix it. I
want to keep it, and I swear to God. They
said to him, Okay, we're going to give you eight

(58:16):
hundred dollars and if you want to buy the car back,
because it's so old, it's going to be around eight hundred.

Speaker 5 (58:23):
So here's no no.

Speaker 4 (58:25):
So here's what they Here's what they were saying. I
swear to you, this happened on the show.

Speaker 15 (58:30):
Of course.

Speaker 5 (58:30):
Here's what they said to him. We have good news.

Speaker 4 (58:33):
We just sideswiped your car and you get to keep it.

Speaker 8 (58:36):
Yep, wow, he gets no, that's what I said.

Speaker 4 (58:42):
Okay, I mean those words, but that's what happened. He
was minding his own business and he got to keep
his truck. I mean that how ridiculous it gets with
older vehicles.

Speaker 5 (58:56):
So I don't know what to tell you, Bruce. I mean,
the law is what it is is.

Speaker 4 (59:00):
I would try small claims court, as Dimitri suggested, and
perhaps this guy won't put up a good defense and restitution.

Speaker 7 (59:08):
I would try them both well.

Speaker 4 (59:10):
The restitution will be hear ee. Restitution hearings are usually
for criminal matters like DUIs or uninsured motorists. I've not
heard personally of a restitution hearing when there is no
crime in a civil car It is partical case. But
I might be wrong. I don't think I am. I
think restitution hearings are literally for people that broke the

(59:32):
law in some way. We got more coming right up.
Go with a sure thing Denver's best roofer Excel Roofing
dot com. You don't pay a cent until you're content.
Time for an insurance checkup free, no obligation. In comparison,

(59:53):
call Compass Insurance paying too much your coverage at dozens
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one help. You'll think you're his only customer when you
choose Frank durand the real estate Man dot com to
list your home with Remax Alliance three all three nine
two zero sixteen twenty two. Hi Tom Martine here at

(01:00:16):
three O three seven one three talk seven one three
A two five five. So we've found that the value
of that guy's car was about four grand, so, but
there are plenty of cars available with less mileage for
around four grand. So if he gets if he gets
four forty five hundred, if he gets three thousand, whatever

(01:00:37):
he gets, he just needs to make sure he can
replace it now. That is definitely something he can do.
He can make sure he can replace it.

Speaker 5 (01:00:47):
Now.

Speaker 4 (01:00:49):
I want to talk to uh Ray, Ray, What is
going on with you?

Speaker 15 (01:00:55):
Ray?

Speaker 4 (01:00:55):
Welcome to the show. What's happening?

Speaker 11 (01:00:58):
Hi?

Speaker 13 (01:00:58):
Rayse Hi Tom. I am a landlord who just had
a long term tenant die in her unit. And the
police came and knew what they do, and the medical
ev emmer came and whatever, and they removed her from

(01:01:21):
the property. Her relatives came by and said, we want
to have the apartment cleaned and whatever, and I said fine,
and they selected some.

Speaker 4 (01:01:37):
But hold on, Ray, I don't understand. Why did they
say we want to have the apartment clean? Does anyone
else living there.

Speaker 11 (01:01:47):
Not in that unit?

Speaker 17 (01:01:49):
No?

Speaker 4 (01:01:50):
Then why did they volunteer to have it clean? I'm
just curious more than anything.

Speaker 13 (01:01:56):
They just felt the need of getting all her personal
items out of the apartment and and.

Speaker 11 (01:02:04):
Uh to.

Speaker 4 (01:02:07):
So Ray, they came to you and said we want
to clean out the apartment, not clean it.

Speaker 13 (01:02:14):
Well, clean out and clean the apartment.

Speaker 4 (01:02:17):
Okay, got it?

Speaker 5 (01:02:18):
So now what.

Speaker 13 (01:02:21):
So this burn they selected came to me and said, well,
we want to use your homeowner's insurance to pay for this,
to partially pay for this process and cleaning and restoration,
I guess or whatever.

Speaker 4 (01:02:38):
Well tell you see, I don't understand this. I'm very
confused as to why a homeowner's policy would be involved.
Was there a meth lab in there? What was going on?

Speaker 13 (01:02:50):
No, nothing, just typical long term tenant. The guide in
her her care her most bold share.

Speaker 4 (01:03:00):
No, No, I understand, Ray, I don't need all of that.

Speaker 5 (01:03:02):
What I need to know is this.

Speaker 4 (01:03:04):
You're telling me that the cleaning company they selected came
to you and asked if you would put an acclaim
with your homeowners? Yes, okay, if if the tenant, if
the tenant did damage to the place, and you have
the proper landlord policy, then that would be proper okay.

Speaker 13 (01:03:29):
But she did not do excessive, excessive wear and tear to.

Speaker 4 (01:03:35):
The to the unit, okay, then the answer would be no,
I'm not putting an a claim.

Speaker 9 (01:03:41):
How much was the claim to clean up, Ray, they
haven't given me a number.

Speaker 4 (01:03:47):
Oh but Ray, Ray, listen, you're you're on very dangerous territory,
and let me explain why. Okay, they selected a company
to clean that place. If that company cleans that place,
and the relatives say, whoa, this.

Speaker 5 (01:04:06):
Is way more than we thought.

Speaker 4 (01:04:08):
You're going to be stuck with the bill because it's
called quantum marrowit. It means you got the value, you
know it was being done, you didn't stop it.

Speaker 5 (01:04:20):
Now you're going to pay us.

Speaker 11 (01:04:22):
Okay.

Speaker 4 (01:04:24):
So Ray, if I were you, first of all, that
family has no obligation to do anything. They don't have
to pay for anything. So you are in dangerous territory.
These people are trying to be kind. The cleaning company
is saying, whoa, you know, I know what they want
to do. They want to milk the hell out of this.

(01:04:44):
They're probably calling it. They're probably calling it a restoration. Now, okay,
if they can make the case to your insurance company,
then you may want to do that or get them
out of there, because no matter what, Ray, at this point,
having a dead tenant, you're responsible for it.

Speaker 5 (01:05:05):
The family isn't.

Speaker 13 (01:05:07):
Okay, So that's what I needed to know.

Speaker 4 (01:05:12):
I would be very, very careful. But Ray, I want
to ask a question, what harm would it do to
you if this company could make a legit claim to
your insurance that your insurance pays and you get that
whole place cleaned up and restored?

Speaker 5 (01:05:30):
What harm would it do to you?

Speaker 13 (01:05:34):
Well? If my eye have a high deductible policy, So
I'm just would wonder if I were if there were courages,
would be greater than my deductible.

Speaker 5 (01:05:47):
How much is your deductible?

Speaker 4 (01:05:51):
Yeah, did they tell you or hint to you what
the claim would be?

Speaker 13 (01:05:59):
No, as a matter of fact, they I think they
told the family, but they haven't told me.

Speaker 4 (01:06:07):
Does the family somehow feel responsible to you?

Speaker 13 (01:06:12):
Well, the family feels that he had a tenant a
renter's policy, which they feel you may cover some of
these charges.

Speaker 4 (01:06:28):
There's something way more ray than I'm hearing. Ray, Ray,
There's something way more going on here. That apartment must
be did you walk through it? It must be really trashed.
It must be because if you have a renter's policy
getting involved, and they want your landlord policy getting involved,
they must be pretty confident that there's some pretty serious damages.

(01:06:52):
I have to take a break, Ray, if you have
any specific questions, you're welcome to ask them, but right
now I am telling you you you are one hundred
percent responsible for them because you have a dead tenant
and you better be very clear on what you want done.
And if that company has racked up bills so far,
you're responsible for him if the other family chooses not

(01:07:12):
to pay.

Speaker 5 (01:07:13):
I'm Tom Martino.

Speaker 4 (01:07:21):
Go with a sure thing Denver's Best roofer Excel Roofing
dot com. You don't pay a cent until you're content.
Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
to seven to one help. You'll think you're his only

(01:07:42):
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two. Hey Tom
Martino here, Welcome to the show. Three O three seven
to one three talk seven on three two five five
slammed with calls. We're helping people. Now we're going to
go back to this problem. And I'm so sorry I

(01:08:05):
took off, but anyway, Gloria called about her neighbor building
a structure she doesn't like. She says it's too so
she just fell off. Okay, well then we don't have
to do that good three oh three seven, one, three eight,
two five five. She was calling about Mark building a structure.
Mark adhere to all the building codes. And here's the

(01:08:27):
short answer. If your neighbor adheres is to all the
building codes, there is absolutely nothing you can do about it. Okay,
nothing if they're legal and they do the covenants. If
there are covenants. The codes, uh, the zoning, all of
that building codes, zoning and covenance. Let me explain how
they work. Building codes are for the structure. Zoning is

(01:08:52):
for the area what can be built, Building codes how
it can be built. And covetance is preferences of the community. Okay,
covenance can be enforced if you agreed to them when
you bought the place. Hank is up next. We got
to take a break.

Speaker 5 (01:09:12):
I'm Tom Martino.

Speaker 4 (01:09:13):
We have more coming up on the Troubleshooter Show. Three
oh three seven to one three talks seven one three, eight,
two five five or three oh three Martino three oh three,
six two seven eight four sixty six. Stick around for
more on the Troubleshooter Show. Go with a sure thing

(01:09:37):
Denver's Best roofer Excel Roofing dot Com. You don't pay
a cent until you're content. Time for an insurance check
up free, no obligation. In comparison, call Compass Insurance paying
too much your coverage at dozens of insurance companies find
out now three oh three seven to seven to one help.
You'll think you're his only customer when you choose Frank

(01:09:59):
Durand the real estate and dot com to list your
home with Remax Alliance three all three nine two zero
sixteen twenty two.

Speaker 1 (01:10:11):
Ripped new need so you don't have the.

Speaker 2 (01:10:18):
Come run in just as stap as we can.

Speaker 1 (01:10:22):
Shooter's gonna help come.

Speaker 3 (01:10:25):
This is the Troubleshooter Show. No Tom Martino.

Speaker 4 (01:10:30):
I'm Tom Martino, and we're gonna go right to the
phones because we're very busy and I want to make
sure I get to everyone. Hank wants to talk about
a power issue with his twenty twenty three Dodge Rebel.
A Dodge Rebel. I'm not sure I'm familiar with the Rebel,
but what's going on with you? Hank? How can we
help you?

Speaker 18 (01:10:52):
Hey, Tom, We bought my son bought this brand new
when he was about eighteen or nineteen years old. He's
been paying on it, and we took it the AutoNation dealership.
It's a pick up and we took it in there
and they had it for a couple of weeks and
the engineers that it was a power pack on its
etork motor. That's the electric motor kind of in there.

Speaker 4 (01:11:15):
Well wait a minute, hold on now, hold on, So
the Rebel is a hybrid truck.

Speaker 18 (01:11:21):
Well, it's weird. It's just got a little bitty electric
motor in there so that when it stops it'll start
out fast or something like that. It's called the etwork
but it's got a regular motor also.

Speaker 4 (01:11:34):
Okay, but here I really I it's it's a hybrid vehicle.
So what so what a hybrid vehicle means is just
that it's got two systems electrical and ice so or
internal combustion.

Speaker 5 (01:11:48):
So what is going on with it?

Speaker 18 (01:11:52):
Well, they said it's a power pack. What it does
is it dies when.

Speaker 4 (01:11:55):
It's going down the road.

Speaker 18 (01:11:56):
It can be going fifty or sixty, just straight dies.
And luckily we haven't crad.

Speaker 4 (01:12:02):
And it's no longer it's no longer under warranty.

Speaker 3 (01:12:07):
Well, what they did.

Speaker 18 (01:12:08):
Was they went to their engineers and said, no, it's
no longer under warranty, but since this shouldn't happen, we're
going to fix it for free.

Speaker 15 (01:12:15):
So basically, it's.

Speaker 18 (01:12:16):
Under warranty, but they're going to take.

Speaker 2 (01:12:19):
Care of it.

Speaker 5 (01:12:20):
Okay, So what is your question on it?

Speaker 18 (01:12:24):
Well, they've had it since the June sixteenth, and every
week that they call me, they keep telling me, oh,
we can't tell you when it's going to be available.

Speaker 13 (01:12:36):
It's back ordered.

Speaker 18 (01:12:38):
And what the dealership has done is they've referred it
to RAM, to the customer care department, and they dis
contacted me every single week with the same email.

Speaker 5 (01:12:51):
Wow, oh it's back ordered.

Speaker 18 (01:12:53):
We don't know when it's going to be available, maybe
the beginning of next month. And then they can a
couple of weeks later and they say the same thing,
it'll be available maybe in a couple of months. So
I have no idea when it's gonna be available.

Speaker 4 (01:13:09):
And what do you think, Kevin, I.

Speaker 5 (01:13:10):
Mean, is there a problem with that part.

Speaker 15 (01:13:14):
I'm not that familiar with those because most of them
are still under warranty, But there are problems with modules
in every manufacturer electronics that are back ordered. And he's right.
I mean it could show up tomorrow, it could show
up six months from tomorrow. They can't cop So is
the car nut drivable enough to wait? Or it's that
dangerous for a little shut.

Speaker 18 (01:13:33):
Off it's it's that dangerous shut off bus. Yeah that
if we took it out of there to drive it,
they wouldn't warrant to you there.

Speaker 4 (01:13:42):
So they're gonna do it as long as you let
him do it. I'm shocked that they're doing it under warranty.
Do they have any ideas to the timeline? Are they
waiting for the entire electric motor?

Speaker 18 (01:13:55):
They say it's something called a power pack, and I don't.
It's part of the motor. It's about a three thousand
dollars part, I believe.

Speaker 4 (01:14:02):
And did the dealer Is the dealer the one that
diagnosed the power pack?

Speaker 18 (01:14:09):
They did at the beginning, but then they went to
RAM to their engineer, the RAM engineers, and the engineers
had to approve the warranty part of it.

Speaker 4 (01:14:19):
Okay, So Dodge agreed to fix it. Okay, So but
the part have you done searching to see if they're
telling you the truth about this power pack.

Speaker 18 (01:14:33):
Well, I can find it, I can I can buy
it somewhere.

Speaker 4 (01:14:38):
Okay, this happened, Kevin Hall. This happens a lot where
where one place will say they can't find it and
somebody else.

Speaker 15 (01:14:45):
I've had it happen to us where we were told
it was on back order. Not this particular one, obviously,
but you know when the customer called to other dealers
and found a part that we thought was on back order. Hey,
it's making some call.

Speaker 4 (01:14:57):
Did you ever ask the dealer straight up why can't
you find it when I can find it? Is that
Hank that hung up? Okay, goodbye, Hank. I'm sorry about that,
but I would ask straight up why can I find it?
And it's weird to me why that happens, Kevin. We've

(01:15:20):
had that happen before. We're a dealer where a dealer
is saying they can't find it.

Speaker 5 (01:15:25):
But why is that?

Speaker 4 (01:15:26):
Why would a dealer not be able to order it?

Speaker 15 (01:15:29):
Why?

Speaker 8 (01:15:30):
Well, I think tell My theory is that in this case,
it's actually the manufacturer that's paying for the part and repair,
and so if the dealer orders it from the same
place where Kevin found it, then he's going to have
to the dealer will have to cover the cost of
that part.

Speaker 2 (01:15:45):
Hank.

Speaker 4 (01:15:45):
Did you ever ask the dealer why you can find
it and they can't?

Speaker 18 (01:15:53):
I did, And the dealer is claiming they know nothing
about anything, and they're not respond hosible for anything, and
it's only the corporate people that are causing the problem.

Speaker 4 (01:16:04):
Okay. Have you ever called the corporate people a contact
there and said I know where you can find the.

Speaker 5 (01:16:10):
Part I talked to.

Speaker 18 (01:16:14):
I finally got a hold of a manager the other
day in the customer care department, and she said that
the only way that they're going to take care of
it is if it comes from the second party, third
party whatever you call them, that are making the power
pack for them.

Speaker 4 (01:16:36):
So is this an aftermarket power pack that you have
found or is it?

Speaker 11 (01:16:41):
Ye?

Speaker 18 (01:16:42):
Okay, well it was it was from Mopar, though it
was on a Mopar website.

Speaker 5 (01:16:48):
But they say it's not the same.

Speaker 15 (01:16:51):
Correct.

Speaker 4 (01:16:54):
Okay, Well, man, I mean you're listen, I don't know
what we do. I mean, body, you want to take
a stab at, take a stab at like calling over
and finding out why this is so illogical?

Speaker 9 (01:17:08):
Hank, has an issue whethy they don't want to install
the park because they want to make sure it's coming
from Mopar the OEU.

Speaker 4 (01:17:15):
Well, no, no, no, Hank has way more than that.
The first primary problem is they will only fix it
under warranty if he waits for the official part from
the Dodge people, and they will not. They will not
pay for anything other than that. So it's not just

(01:17:37):
an installation problem. It's they won't buy the aftermarket part.

Speaker 5 (01:17:41):
They're telling him, no, we're not.

Speaker 4 (01:17:43):
Going to do it. If you want the aftermarket part,
you have to pay for it yourself. My question is this,
since the car anyway, if this aftermarket part is not
substantially more than the one made by Mopar, why don't
they just cover it anyway. He's not going to be
coming back to them anyway, So it's not like the

(01:18:07):
it's not like they're I could see if they said this,
wait a minute, if we use this after market part,
even though we're not paying more for it. But if
we use this after market part and he has problems
with it, then we're going to have to warranty it.
No they don't, because I'll bet you they don't warrantye.

(01:18:27):
The the official one. They're not going to warranty it.
They're already extending to warranty. They're not going to do
it again. I think their argument doesn't hold water. I mean,
if if, if they're not going to warranty the original
OEM power pack, then they don't have to warrantye the
after market power pack? Are they the same price, Hank?

(01:18:49):
The after marketing?

Speaker 15 (01:18:50):
In the aftermarket, what they are is refurbished. They're not
after market. They are the original oe that are quote refurbished.
And I don't know what I don't understand this.

Speaker 16 (01:18:58):
Bo.

Speaker 9 (01:18:59):
I would like you ask, sure, how much is this?

Speaker 5 (01:19:02):
I think I thought he said three grand? Did you say, Hank?

Speaker 15 (01:19:06):
I see one on here from a mopar website for
fifteen hundred.

Speaker 4 (01:19:10):
Wait, Kevin just saw one for fifteen hundred bucks.

Speaker 15 (01:19:13):
No, that's not in stock, so it's hard to say
if that's legit, Hank.

Speaker 4 (01:19:17):
I would I want BO to call and ask about
their law. I want to ask about their logic if
they can. And by the way, Bo, it's even worse
than I said, because they're not even it's it has
nothing to do with the UH, it has nothing to
do with being aftermarket it's it's an OEM refurbished part
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(01:20:24):
check up free, no obligation comparison call Compass Insurance paying
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out now three all three seven seven to one help.
You'll think you're his only customer when you choose Frank
durand the Real estate Man dot com to list your
home with Remax Alliance three all three nine two zero
sixteen twenty two. Hi Tom Artine here, Welcome to this show.

(01:20:48):
I really want to talk to Tom. First, the the
and I'll go back to Gloria and Mark. But so
hang on, Gloria, Tom, you have a question on Willson Trust.

Speaker 23 (01:20:58):
Go ahead, Tom, Yeah, we have some money invested in gold.

Speaker 11 (01:21:07):
Yes't know much about it. My wife did all of it.
What she wants to do is take that gold and
put it into somewhere where she's not going to have
to pay a whole bunch of taxes to earned income
or whatever.

Speaker 5 (01:21:21):
Okay, how long have you had the gold.

Speaker 11 (01:21:26):
I'm gonna say probably about four years.

Speaker 4 (01:21:31):
Okay, so you've had a lot of appreciation and it's
not qualified money, it's just outright investment. Yes, okay, well
it's going to be long term capital games. That's one benefit.

Speaker 5 (01:21:47):
It's uh.

Speaker 4 (01:21:48):
But I don't know of any investment you can make
where you can deduct that payment going in or excuse you,
not deduct the payment but not pay tax on it.
So I don't know how you would grab profits from
a gold investment without paying at least long term capital gains.

(01:22:09):
What were you thinking about, Tom? Tell me as far
as an investment have you heard did you hear about
investments that give you.

Speaker 5 (01:22:20):
This kind of benefit?

Speaker 11 (01:22:25):
No, we don't know anything about it. That's why I'm
calling you.

Speaker 4 (01:22:28):
Yeah, well, if you're asking me as an investment, how
do I move this investment without paying taxes?

Speaker 5 (01:22:36):
Currently? I can think of no way to do.

Speaker 11 (01:22:38):
It, okay, or pay the least amount.

Speaker 4 (01:22:42):
Okay, the least amount is going to be capital long
term capital gains. You can then put it in something
if you qualify certain amount, you can put in a
wrath that would then earn tax free after that and
you'd never have to pay tax on it. You can
do things after that to mitigate the cost. But the

(01:23:05):
cost is going to be about right now, it's still
a fifteen percent plus five percent state for a total
of twenty percent.

Speaker 5 (01:23:14):
How much do you think you made on this?

Speaker 11 (01:23:21):
I think you know. Yeah, you're thirty thousand.

Speaker 5 (01:23:27):
Oh my goodness.

Speaker 7 (01:23:28):
Wait, oh it's twice. It's at least twice that.

Speaker 4 (01:23:31):
I mean, gold today is thirty double this money.

Speaker 7 (01:23:33):
Oh he at least doubled it at least.

Speaker 4 (01:23:35):
Wow.

Speaker 8 (01:23:36):
So I'm not clear in this is this physical gold
that that she's holding like she actually.

Speaker 7 (01:23:41):
Has it in her house?

Speaker 11 (01:23:42):
Yeah?

Speaker 8 (01:23:43):
Oh okay, Well, you know one way to reduce it's
got a holding company.

Speaker 7 (01:23:48):
Oh that's totally different.

Speaker 8 (01:23:50):
So if you have a way of physically taking possession
of this gold. You can actually minimize your tax liability
by selling it directly to the buyer if you know somebody.

Speaker 5 (01:24:01):
Who Now howes that minimize well, you know.

Speaker 7 (01:24:04):
If it's a cash transaction.

Speaker 4 (01:24:05):
Oh, you're saying if he cheats, basically.

Speaker 8 (01:24:08):
Well, provided he knows the buyer, that's not going to
murder him.

Speaker 4 (01:24:11):
You know what you're saying.

Speaker 5 (01:24:12):
You're saying, just sell it, Just sell it, perire to sell.

Speaker 7 (01:24:15):
It if you can take physical possession of it.

Speaker 4 (01:24:18):
But again, i'm not just so you know, I want
to make this clear. I'm not recommending you break any
tax laws.

Speaker 15 (01:24:23):
Oh neither am I?

Speaker 4 (01:24:24):
Okay, So if you sold it, you would theoretically have
to claim the game. What's that?

Speaker 11 (01:24:31):
No, she wouldn't allow doing anything breaking any laws.

Speaker 8 (01:24:35):
And by way, we have somebody on the referral list
who actually buys precious metals, ay one bunch of transmissions?

Speaker 7 (01:24:43):
Yeah, mark over that.

Speaker 5 (01:24:43):
I'm not sure he can buy that much.

Speaker 7 (01:24:45):
Oh I'm sure he can.

Speaker 8 (01:24:46):
You think maybe even if it's not in one felt swoop,
he can. He can do it in several bites.

Speaker 4 (01:24:52):
But I don't think the problem is selling it. The
problem isn't selling it. You can find people all day
long to buy it. I think the problem is trying
to evade that's my word, or trying to minimize taxes,
which which, of course, again I think the way that
you've already minimized it by holding it past a year. Now,

(01:25:14):
some of the gains you made in the last year
are going to be short term capital gains, but most
of them will be long term capital gains, and you
could move them. By the way, there are all kinds
of things you can do with a lumpsum of money
like that. Again, a lot of people like talking about annuities.

(01:25:34):
You could turn that into an annuity and then have
income later on. Of course, your upside potential is severely limited,
your liquidity is severely limited with an annuity. I only
recommend that for people who want no risk and they're
getting close to retirement. Another thing you could do is,
as I said, with limitations based on your income, you

(01:25:56):
can do some wroth iras for you and your wife,
and that would and you could take the rest of
the money and do maybe some tax preferenced municipal bonds
where you buy and don't pay on the income.

Speaker 5 (01:26:10):
But that's for the future. That doesn't.

Speaker 4 (01:26:12):
That doesn't get rid of the tax you've already incurred.
But you know, here's the deal. I want to ask
something on your overall approach. Is this the extent of
your entire investment portfolio?

Speaker 11 (01:26:33):
Yeah? You know, I don't. I'm kind of embarrassed. I
don't fertally know what she's doing.

Speaker 4 (01:26:40):
Okay, Okay, Well she sounds like she knows what she's doing,
because go ahead.

Speaker 23 (01:26:46):
Sorry, she's retired, so she's got her retirement, and I
know she has some things invested in other places. But
this is like the lump sum of what we.

Speaker 4 (01:26:59):
Okay, yeah, again, taxes are not going to get any cheaper,
so long term is.

Speaker 5 (01:27:04):
What the way I would do it?

Speaker 4 (01:27:06):
Threezo three seven one three talk seven one three A
two five five. Gloria called earlier about a guy building
a structure a garage next to her. She didn't like
it because it was big, and basically, he convinced us
that he had done everything according to law and it's
his right to do so.

Speaker 5 (01:27:25):
He wasn't trying to be a jerk.

Speaker 4 (01:27:27):
He was just saying, look, when you buy property, you
have certain rights, and I'm exercising those rights. Then Gloria
said well, I have another issue as well. And this
was in another hour, but we'll still talk about this.
I'm resurrecting a Gloria. Before we said goodbye to you,
you said, wait a minute, I have another issue with

(01:27:48):
my neighbor. What is that issue, Gloria.

Speaker 20 (01:27:51):
Well, that's what I didn't get to finish, because when
he fails it, when he was starting to dig old
back there, my fancis come completely uh bent over, and
it's not and it's starting to crack. And I'm worried
about like when I say we get that strong wind
in Colorado, that it's going to knock my whole fence down.

Speaker 5 (01:28:14):
Well you can't. Okay, let me get this straight.

Speaker 4 (01:28:17):
Let me let me get this straight. You're worried about
what blowing down onto your fence, my fence falling down,
But what does that have to do with your neighbor.

Speaker 20 (01:28:29):
Because my fence was straight. But when he started digging,
we saw that my fence started like tilting over.

Speaker 4 (01:28:38):
So the fence near his building is tilting which way towards.

Speaker 21 (01:28:42):
Him or towards you, my back fence because he dig
he dig.

Speaker 20 (01:28:46):
Behind there, yes, and all of a suddenly my fans.

Speaker 4 (01:28:49):
Started getting no I get it. But but but Dragon
just asked a good question. Is it leaning towards your
property or toward.

Speaker 20 (01:28:58):
His leaning towards my property? And it's not even straight,
and part of it's going towards it. It's completely big,
exact type of thing.

Speaker 5 (01:29:10):
I get what you're saying.

Speaker 4 (01:29:11):
What you're saying, is he What you're saying, is he
screwed up the fence line. Now is your whole fence
line that way or just the part? Well, he takes
up the whole side of your yard there, right, So
you're saying the entire fence line. Are you saying the
entire fence line on that side is zigzagging.

Speaker 20 (01:29:32):
Some part of it And we can see where the
cracking is starting to the cement is starting to crack.
And we had no issues back then until he started digging.

Speaker 4 (01:29:49):
Okay, well let's ask him what he thinks. I mean,
I mean, Mark, this is a totally different issue. Now
have you heard have you viewed this fence?

Speaker 6 (01:30:00):
Okay, So remember that drain pan I was talking about
earlier that I spent thousands of dollars pouring. Yes, I
obviously stayed on my side of the property. There's a
it's a it's a drainpan with a curb on it,
and it's five feet wide. I never excavated on that
side of the drainpan. All the excavation game on my side,

(01:30:24):
you know.

Speaker 16 (01:30:24):
Where the structure's at. So really what.

Speaker 6 (01:30:27):
Happened is is that I think the fence has been
doing that forever, and now that they, you know, are
so drawn on my structure that I'm building, I think
it might have thought of a tension because I can
send you guys pictures all day long that I'd never
disturbed any side of that you know, drainpan.

Speaker 5 (01:30:45):
Or so what you're saying is it's been.

Speaker 6 (01:30:47):
Like that, Yeah, it's been like that.

Speaker 18 (01:30:50):
Now what it hasn't been like that?

Speaker 21 (01:30:53):
Well, well, if.

Speaker 4 (01:30:54):
You can show me, if he can show me pictures,
if he can show me pictures, that would be great.

Speaker 21 (01:31:00):
Yeah, I'll show you pictures.

Speaker 6 (01:31:03):
And the dirt is on his side, Gloria.

Speaker 4 (01:31:06):
He's not denying, Hi, he's not denying that he's done
some building. I'm going to tell you some other news
that is kind of weird. But as long as he
did everything legally according to the building codes, if excavating
on his side of the property, did something on your

(01:31:28):
side of the property. I hate to say this, but
it's not his responsibility unless listen carefully, unless he was
reckless in his excavation or activity. A property owner can
remove trees, a property owner can dig holes, a property

(01:31:49):
owner can do whatever they want on their property, and
unless they have a reckless disregard for their neighbor, they're
not responsible for the reaction that happens. But what I
would like to do is have Mark send us pictures.

Speaker 5 (01:32:06):
What if he sends.

Speaker 4 (01:32:07):
Us of your fence zigzagging years ago?

Speaker 21 (01:32:15):
He has pictures of that, But it wasn't like that
because one night before I bought that house, I inspected
the whole fence and all the size and make sure
everything was okay.

Speaker 4 (01:32:25):
What about this, Glorio, your fence? How much is it
leaning over? Is it a lot where it's going to
fall down? What is it? Okay?

Speaker 5 (01:32:39):
I need to see pictures.

Speaker 4 (01:32:41):
Just hold on, please, please, Tom. I don't want a
question for Gloria. I want to take a break. It's
not important enough to ask the question. I'm sorry, bo
I think what I need our thick pictures. That's what
we need. We need to see pictures of this fence
to see how bad it is, and then I'd love
the neighbor mark to send us pictures of it prior
to what she's claiming.

Speaker 5 (01:33:01):
I'm Tom Martino more coming up.

Speaker 4 (01:33:08):
Go with a sure thing Denver's Best roofer Excel Roofing
dot com. You don't pay a cent until you're content.
Time for an insurance check up free, no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
to seven to one help. You'll think you're his only

(01:33:30):
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two. Hi Tom
Martino here zero three seven to one three talk or
three oh three Martino three oo three sixty seven eight

(01:33:51):
four sixty six. Jim, Welcome to the show. What's going on?

Speaker 5 (01:33:55):
Jim?

Speaker 24 (01:33:56):
Hey?

Speaker 2 (01:33:56):
Tom? How you doing today?

Speaker 5 (01:33:58):
Good man? What's going on?

Speaker 17 (01:34:00):
Hey?

Speaker 24 (01:34:01):
You have your car experts in there today. I want
to see if they have any input.

Speaker 11 (01:34:06):
I'm trying to help my sister.

Speaker 10 (01:34:07):
Buy a handicapped van, and I don't know that.

Speaker 24 (01:34:11):
Much about him. I've looked online. I'm just wondering if
they have any input as far as uh, you know
what manufacturers are better than others?

Speaker 4 (01:34:21):
Well, you got two different things to look at. You
have the van itself and then you have the adaptation
or equipment. And I'm not sure Kevin, if you've ever
dealt with that. But the vans themselves we can talk about.
I love the Sprinter is it the Sprinter van? It's

(01:34:42):
the Mercedes too?

Speaker 15 (01:34:43):
Right?

Speaker 5 (01:34:43):
Aren't they just same?

Speaker 4 (01:34:44):
Okay? Are they good vans or are they just looking good?
Now that's a pretty big van. What other vans have
you seen that do disability?

Speaker 24 (01:34:56):
Well? Crime doesn't?

Speaker 5 (01:35:01):
Okay, go ahead, sir.

Speaker 15 (01:35:02):
What's your price range?

Speaker 11 (01:35:03):
In this.

Speaker 13 (01:35:05):
Forty five thousand?

Speaker 24 (01:35:06):
It's going to be a used when not a new
and a new?

Speaker 15 (01:35:13):
Yeah, because places like Mobility Works and different I mean,
and you got to get them checked. Please don't just
buy one side unseen. But Mobility Works is one we've
done a little bit of work with.

Speaker 4 (01:35:25):
I think it the adaptation, the equipment in this case
is more important than the van. I mean what I
mean as far as brands go, if you because if
you do not adapt it properly or have bad equipment
It doesn't matter what kind of a van you have.
You need to make sure it's a seamless integration and

(01:35:47):
it works fine. And I've noticed these are for sale
a lot, by the way, when it comes to estate sales,
when people pass away, many times you can get great
deals on their handicapped vans.

Speaker 15 (01:36:04):
Do you need the wheelchair ramp?

Speaker 11 (01:36:06):
And yeah?

Speaker 15 (01:36:07):
Everything?

Speaker 4 (01:36:08):
How bad do you need it? I mean, like, like,
is it like for everything or is it just to
transport a wheelchair? What is the situation?

Speaker 10 (01:36:16):
So my sister is wheelchair bounds.

Speaker 24 (01:36:19):
He has one right now, but it's just old and
worn out, so she can she needs a side ramp
and then a swivel driver's seat and then hand control
for the gas.

Speaker 11 (01:36:30):
And the break.

Speaker 15 (01:36:32):
Pretty standard it is, it is?

Speaker 5 (01:36:35):
Yeah, yeah, And so what do they run?

Speaker 15 (01:36:38):
It's it's all over the board.

Speaker 4 (01:36:40):
I mean, I can't imagine they're very high mileage, right.

Speaker 15 (01:36:44):
It just depends if they were used commercially or not.
A lot of them are used by organizations that trade
them in so they do have high miles, so you
got to be careful.

Speaker 24 (01:36:52):
Yeah, a lot of them I've seen. I was just
out today looking, uh at a place near where I
live and a lot of them have over one hundred
thousand miles.

Speaker 5 (01:37:02):
So really, Oh yeah, I am shocked at that.

Speaker 4 (01:37:06):
Yeah, I wonder, I wonder why basically, why would they
have Well, I guess they just drive a lot.

Speaker 15 (01:37:13):
Well, they were used commercially, you know, organizations of.

Speaker 4 (01:37:17):
Pick up people.

Speaker 5 (01:37:18):
Get what you're saying, Okay, I's not private use.

Speaker 4 (01:37:21):
Yeah, okay, So.

Speaker 24 (01:37:23):
The gentleman that was talking about getting it checked out?

Speaker 11 (01:37:27):
Can he check?

Speaker 13 (01:37:28):
Can he do an inspection on one?

Speaker 4 (01:37:30):
Oh?

Speaker 15 (01:37:31):
Yeah, absolutely, Yeah, it's shared not o tech. Yeah, we
can do that.

Speaker 4 (01:37:34):
So you can. You can do the check on the van,
but you don't check the hand.

Speaker 15 (01:37:38):
We can check to c functionability of it. Yeah, because
we've worked on those a lot with the electronics.

Speaker 4 (01:37:43):
Yeah, you know, definitely definitely do a pre buy inspection
when you do that stuff for sure.

Speaker 24 (01:37:51):
Okay, Hey, I mean this is this is the gym
that's been texting you. I've been on my own cancer
journey with you since the beginning of the year years.

Speaker 5 (01:37:59):
Well, Well, how are you doing, man?

Speaker 24 (01:38:02):
Well, actually I'm doing pretty good now. I gained some
weight back, I'm on a lower dosage of medicine, and
I feel pretty much like a human being again, So.

Speaker 4 (01:38:14):
What says of your what pays of your treatment?

Speaker 5 (01:38:17):
Are you in? Are you doing chemo right now?

Speaker 24 (01:38:21):
No, I'm I have a kind of a cancer that
I can't do radiation or chemo. I'm just on long
term cancer medicine that controls the growth. It doesn't kill
the cancer, just controls the growth. So it's something that I'll.

Speaker 13 (01:38:39):
Have to take and until I died, basically.

Speaker 4 (01:38:43):
And what kind of cancer is it? For those listening, well, I.

Speaker 24 (01:38:47):
Had thyroid cancer and then it metastasized into my lungs.
So wow, hundreds of little spots in my lungs and
there's some in my limp, nose, around my heart and
in that area.

Speaker 15 (01:39:01):
So how are you?

Speaker 5 (01:39:02):
How are you feeling well?

Speaker 24 (01:39:05):
I feel pretty good. The first five months five and
a half months, I was on the mega dose and
I lost fifty pounds and that was pretty rough. And
then I took a break for two months over the
summer because I went to visit my daughter and her

(01:39:25):
family in North Carolina. So I essentially gained twenty five
pounds back while I was there. And then when I
came back and restarted the medicine, they've got me on
about half the dose that I was on but previously
and I'm not really having much in the way of
side effects. I still have good, pretty good energy.

Speaker 4 (01:39:46):
Well, man, please stay in touch with me. I've been
getting your texts and I'll say a prayer for you.
And it sounds like at least you're doing great right
now as far as you know energy and the way
you feel.

Speaker 5 (01:40:01):
And Jim text me at any time.

Speaker 4 (01:40:03):
Bro okay, and the text number I should remind people
seven four, seven nine nine fifty two eighty. All right,
we have more coming up on the Troubleshooter Show.

Speaker 5 (01:40:17):
Denver Region dot com.

Speaker 4 (01:40:18):
Speaking about feeling better, they can truly help you with
pain with stem cell therapy. You know, we talk a
lot about their weight loss that Mark's on and at
a reduced costs, and their testosterone treatments. But they do
a wonderful job with stem cell therapy. I've had it done.
They're really good. They even can do hair regeneration with it.
Denverregen dot com. Go with a sure thing Denver's best

(01:40:48):
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now three all three seven seven to one.

Speaker 11 (01:41:06):
Help.

Speaker 4 (01:41:06):
You'll think you're his only customer when you choose Frank
durand the real estate man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two. Hi Tom Martino, your troubleshooter. My goodness, gracious,
we got to let up and calls. Get your calls coming,
by the way, One tech says Gloria, that neighbor of

(01:41:31):
Mark is looking for a freebie because she doesn't like
what her neighbor's doing, So she might be looking for
him to try to fix the fence. It sounds like
she might be. I don't know anyway. You know, I'm
in the trash business. We deliver thirty to forty roll
lofts every summer to clean out the dorms of colleges.

Speaker 5 (01:41:50):
So when I talked.

Speaker 4 (01:41:50):
About my kid, they don't they don't have they don't
have furnished rooms. He's not in a dorm. He's in
I don't know what you call them. They're little condos
with four bedrooms. It's that's exactly. It's a sweet They
have a common area for the kitchen and the dynet
and the living room, and then they have four bedrooms.

(01:42:12):
The bedrooms are really nice sizes, and then they have
two baths, one bath for each two bedroom. And they
were able to room with people they knew from coming
from Colorado or they got to know. And in any case,
people say, don't buy anything good. By the time you

(01:42:34):
move that stuff in and out and back and forth,
it's more or less yeah, garbage, you know, especially when
you buy Ikea. Try moving in Ikia furniture Ikia. First
of all, you're buying a picture of furniture and then
you put it together and it's not made to be moved.
I mean, I had a guy that actually sells this

(01:42:55):
kind of furniture to say, you know, these really aren't
meant to be moved. They're meant to be there and
find But if you if you ever need to move
seriously that you just move them back and forth. They crack. Anyway,
here's a catchphrase. I've told people to come up with
catchphrases that we can that we can make, that we
can protect. It started out because Bill Bilichick's girlfriend was

(01:43:21):
trying to protect some of and copyright some of his
phrases or trademark them. I was going to get my
attorney on to talk about the difference, and I will
get them on maybe after the break, but right now
this one, I'm wonder if this is protected. I have
fallen and I can't get up. Remember that. Here are some,

(01:43:43):
you know, some of the famous catchphrases. Where's the bee,
Where's the beef? That was one of my favorites. Where's
the beef?

Speaker 8 (01:43:53):
Yeah, that's got to be the most famous of all catchphrases.

Speaker 4 (01:43:55):
I think as far as commercials go for movies, I'll
be back is one, and I think make my day,
I mean make my day forever for goodness sakes. And
I said it all started with it all started? Did
I say.

Speaker 5 (01:44:12):
Stop doing that? Stop doing that? Dragon?

Speaker 15 (01:44:15):
Anyway?

Speaker 4 (01:44:16):
Hey, we got more coming up. I want to I
want you to send me a catchphrase of your own,
and the winner will get a ride in the helicopter.
I love doing that. We have another hour to go
on The Troubleshooter Show. Three oh three seven one three
A two five five or call three oh three Martino
THREEO three six two seven eight four sixty six. Go

(01:44:43):
with a sure thing Denver's Best roofer Excel Roofing dot com.
You don't pay a cent until you're content. Time for
an insurance check up free, no obligation. In comparison, call
Compass Insurance paying too much your coverage at dozens of
it insurance companies find out now three all three seven
seven one help. You'll think you're his only customer when

(01:45:05):
you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two.

Speaker 1 (01:45:14):
Yeah, rita.

Speaker 2 (01:45:22):
Deleed advice. So you don't have.

Speaker 1 (01:45:26):
Come run into as fast as we can show Shooter's
gonna help come man, This is.

Speaker 3 (01:45:34):
The Troubleshooter Show Now Tom Martine.

Speaker 4 (01:45:38):
Hey, I'm Tom Martino. Welcome to the show. Three oh
three seven one three talk seven one three eight two
five five. We've been talking about catchphrases today in between
everything else. Do you know of any catchphrases that really
have caught on? Denise Jordan, I believe your name is

(01:45:59):
Denise Jordan. She actually Denise. Her name is Denise Jordan Hudson. Anyway,
she filed Jordan Hudson is her name. She filed applications
for Bill Belichick's catchphrases, and by the way, they were

(01:46:20):
turned down. She wanted a trademark on a handful of catchphrases.

Speaker 5 (01:46:27):
One was do your job, the other.

Speaker 4 (01:46:29):
One ignore the noise, the other one was no days off.
These sounds silly to me. They don't even sound worth
copywriting or trademarking, and in any case, they were turned down.
But there are many that you might not know that
are already trademarked, like let's get ready to rumble. That's

(01:46:54):
one three pete. That was one of the first ones.
You know who did that? Was it not Bill O'Reilly
Riley the coach of Pat Riley, the coach from the
La Lakers back in eighty eight? They trademarked that. Now
this one, I would be shocked. That is trademarkable, but
it is Paris Hilton did it. The catchphrase that's hot.

(01:47:20):
How'd you know that?

Speaker 5 (01:47:21):
Dragon?

Speaker 24 (01:47:22):
Just remember from that stupid reality show back in the day.

Speaker 4 (01:47:25):
Yeah, that was one of the first reality shows too.
All right, I want to go to the phones. We
have dan an issue with the sale of a twenty
twenty five GMC. Sarah Dan, is this when you went
to buy it?

Speaker 5 (01:47:37):
What's going on?

Speaker 13 (01:47:38):
Dan?

Speaker 25 (01:47:39):
Hey, Tom, I'm a very nervous guy.

Speaker 13 (01:47:41):
Okay, So there with me, all right.

Speaker 25 (01:47:45):
So yeah, it's twenty twenty five GMC Sierra.

Speaker 16 (01:47:51):
I saw it at the dealership.

Speaker 26 (01:47:54):
I loved it. I fell you know, I wanted it.
They told me that I have to pay for it
up front before I could take possession of a reputable dealership.

Speaker 4 (01:48:03):
Okay, well, well, of course you have to pay for it,
but you can pay for it with financing too, right.

Speaker 11 (01:48:10):
Yeah, but I paid for a check.

Speaker 13 (01:48:12):
I did it in a check.

Speaker 18 (01:48:13):
I paid cash.

Speaker 4 (01:48:14):
How much? How much?

Speaker 25 (01:48:17):
Sixteen nine thousand?

Speaker 4 (01:48:20):
Okay? Wow? So what about it?

Speaker 13 (01:48:25):
Okay?

Speaker 18 (01:48:26):
All right?

Speaker 26 (01:48:26):
I judged I was gonna go pick it up tomorrow
for the first time and drive it and you know,
and take it home. But I just found out something
that to me is a deal breaker. It's premium high
octane gas only.

Speaker 4 (01:48:45):
Can I well, why is that a deal breaker for you?

Speaker 25 (01:48:50):
Because I drive an awful lot?

Speaker 5 (01:48:53):
Okay, let me explain something to you.

Speaker 4 (01:48:55):
Okay, that's not going to be enough for you to
get out of the deal if you paid for it
and bought it. However, it's not missed like, it's not missrepresentation.
It's nothing that they did wrong. But let me explain
another thing to you. So Kevin, who just arrived here,
he paid sixty nine thousand dollars for a twenty twenty
five brand new GMC Sierra and it's high octane only,

(01:49:19):
and he says that's a deal breaker for him.

Speaker 5 (01:49:21):
Now I want to ask you something, Dan.

Speaker 4 (01:49:23):
When they say high octane, what did you find out
it needs ninety one? Yeah, okay, I'm gonna I'm going
to tell you something that you're you're gonna love to hear.
That doesn't mean squat, It doesn't, Kevin. No, let's be
honest about it. They recommend it, but it's not needed.

Speaker 15 (01:49:44):
Maybe maybe not. I mean it depends on how the
car runs.

Speaker 4 (01:49:47):
Yeah, for example mine, here's how you can tell. And
before you panic, you should try it. If you put
in a lower octane gasoline and it knocks a lot,
which it should not, not the newer ones, then you
know you need a higher octane because the higher octanes ignite.

(01:50:08):
They have ignition retardants in them, so they do not ignite.
They're not as volatile as low octane. See a lot
of people think just the opposite. High octane means high,
but it's a longer burn and normally with today's knock

(01:50:29):
sensors and computers, normally it doesn't matter.

Speaker 5 (01:50:35):
I mean, Dan, let me ask you something.

Speaker 4 (01:50:38):
Are you secretly trying to get out of this for
another reason? No?

Speaker 25 (01:50:42):
I know, I absolutely, Tom, I am honestly leveling with you.

Speaker 13 (01:50:48):
I drive so much, that.

Speaker 4 (01:50:51):
Much and how much do you? How much do you drive?

Speaker 18 (01:50:55):
Like fourteen fifteen thousand a year?

Speaker 4 (01:50:58):
You know that's not that that's average. Dan. I don't
think you're going to have a problem. I just got
a text from someone who has a similar Chevy truck.
I don't know what it would be, but they said
that they have no problems with the lower octane. Kevin,
I've here Church. The only time I've heard of people

(01:51:19):
having problems lowering the octane from the recommendation is when
they have a high performance car like a Corvette or something.

Speaker 15 (01:51:27):
Mostly very heavy trailer, I mean, anything putting a big
load on it. But I mean I would try it
and see. You may not even know that.

Speaker 5 (01:51:33):
Well.

Speaker 4 (01:51:34):
You have no choice Dan but to try it and
see unless they will let you trade it in without
I mean, if they haven't done the paperwork yet, but
you don't.

Speaker 11 (01:51:46):
I signed a title, I mean everything, Dan, were.

Speaker 4 (01:51:51):
You hoping they would just rescind the deal without any
kind of penalty?

Speaker 13 (01:51:56):
No, I know, I thought maybe.

Speaker 25 (01:51:59):
I'm like, my original deposit was one thousand dollars. I
thought I might lose that, or I just thought, hey,
let's let's just find another vehicle.

Speaker 13 (01:52:09):
You know.

Speaker 4 (01:52:09):
Now they might do that to you, But I'm gonna
tell you, no matter what, you're gonna lose twenty five
hundred bucks.

Speaker 8 (01:52:16):
Plus Tom ahead, I think I think you should do
the math on how much extra this is really going
to cost him per year at fourteen thousand miles and
what maybe fifty cents a gallon?

Speaker 4 (01:52:26):
That's if he want the premium, but he hasn't.

Speaker 15 (01:52:29):
He doesn't have to.

Speaker 8 (01:52:29):
But the worst case scenario is if he has to
find the premium, it might be an extra couple hundred
bucks a year.

Speaker 5 (01:52:35):
Yeah, you know, he's got a point there.

Speaker 4 (01:52:37):
If you look at your total mileage, what were you
driving before.

Speaker 25 (01:52:42):
I've got an I've got a a cow many minds.

Speaker 4 (01:52:45):
You probably okay, okay, if you get here, I'm gonna
do some math for you. You're talking about nine hundred
and thirty three gallons of gasoline. Let's just rounded off
to one thousand gallons of gasoline in a year. Time's
the difference of how much of fifty cents?

Speaker 11 (01:53:07):
Yep?

Speaker 4 (01:53:08):
Okay, so you're looking at at a difference of five
hundred a year.

Speaker 15 (01:53:15):
Yeah, forty bucks a month difference.

Speaker 4 (01:53:17):
That's if you went one of the time with premium gasoline.
You know, that is a beautiful truck. And if I
were you, I wouldn't panic, And I also wouldn't use it.

Speaker 5 (01:53:29):
I wouldn't use the premium.

Speaker 4 (01:53:30):
My car runs perfectly on whatever grade I put in it.
Why is that, Kevin? What to talk about? Knock sensors?
Talk about all that work may go intune.

Speaker 15 (01:53:40):
I mean, if it even detects the slightest hint of
a paying it back to the timing down it does,
it's completely controlling the entire function of the vehicle for you.

Speaker 5 (01:53:49):
Yeah, Dan, I'm telling you I wouldn't worry about it.

Speaker 4 (01:53:51):
We have a question now about transmissions with Cody. Uh, Cody,
what's going on with you? Hello? Cody?

Speaker 18 (01:53:59):
Yeah, something paint your sad question.

Speaker 10 (01:54:02):
I've got a twenty thirty.

Speaker 18 (01:54:03):
Toyota three three again again.

Speaker 10 (01:54:06):
It's got about one hundred and thirty five two hundred
and forty thousand miles on it. Wow, transibision, But I
haven't I have done anything in training. Nothing's ever been
done to it.

Speaker 9 (01:54:19):
Wow past two?

Speaker 4 (01:54:22):
Did you have? You had this from new.

Speaker 7 (01:54:27):
No?

Speaker 10 (01:54:27):
I only got it about five years ago making.

Speaker 4 (01:54:33):
Go ahead.

Speaker 10 (01:54:36):
But yeah, so I'm just wondering what kind of transmission
works should I be looking at and also seeing if
you know someone in the Greeley area. It's reputable for training.

Speaker 4 (01:54:49):
Okay first and foremost, but you.

Speaker 15 (01:54:53):
Have to include on it like any other vehicle. So yeah,
there's no magic to maint this.

Speaker 4 (01:54:58):
But those Toyota prius Is, I understand, are pretty hardy.

Speaker 15 (01:55:01):
They run forever.

Speaker 4 (01:55:04):
Are you having transmission problems right now?

Speaker 11 (01:55:08):
No?

Speaker 10 (01:55:09):
I sinking preemptively. If I need to do something, I'd
like to do it before I have problems. Sure, but yeah,
always that I don't need to do anything.

Speaker 4 (01:55:21):
Until you need to.

Speaker 15 (01:55:22):
I think you can be preemptive and do fluid changes
and extend the life of that transmission. Yes, like what
just change fluid just like an oil change. Just got
a drain plug on it. You drain fluid and fill it.

Speaker 4 (01:55:35):
But it's Cody as far as like honesty and all
that with transmissions. Unfortunately, the transmission business is filled with
a lot.

Speaker 5 (01:55:43):
Of clowns at the time you need one.

Speaker 4 (01:55:47):
I mean, we could recommend people to you, but I'm
telling you right now, if it ain't broke, don't fix it.
Just do the maintenance. Do the fluid station, and that's
the most important thing.

Speaker 10 (01:56:00):
Would change usually coffee, well.

Speaker 15 (01:56:02):
You got it. The CBT fluid's a little more expensive,
so you're probably somewhere around one hundred and fifty bucks.
And it's not a filter fluid, it's just a drain
and fill.

Speaker 5 (01:56:12):
How many miles have you put on this so far?

Speaker 10 (01:56:19):
Thirty? Roughly?

Speaker 5 (01:56:22):
Okay, Well, driving around and I.

Speaker 10 (01:56:26):
Often because most of the mileage I put on it
is all on the electric side. So yeah, middle on
the actual engine engine.

Speaker 4 (01:56:35):
You know, I have somebody here who said they went
over two hundred thousand miles with a Toyota and never
touched never touched the transmission on a Prius over two
hundred thousand miles.

Speaker 15 (01:56:46):
They're good. How Mila's cars, Why.

Speaker 4 (01:56:48):
Are those cars so bulletproof?

Speaker 15 (01:56:51):
They just they're very very well made, and and you
know you put when you buy one, you buy it
at a premium.

Speaker 5 (01:56:56):
Oh they're not terrible.

Speaker 4 (01:56:58):
They're hard to find it terrible used car values.

Speaker 15 (01:57:00):
Yep.

Speaker 4 (01:57:02):
Anyway, thanks for calling Cody, appreciate it. I think, like
I said, I wouldn't worry about it too much right now.
Just do the services available? Do you do you work
on them right now?

Speaker 15 (01:57:12):
Yeah? Absolutely no, it's the price is very very popular.
They're out there and people haven't want to keep them,
so they do all the maintenance.

Speaker 4 (01:57:20):
It's one of the most popular hybrids, in fact, probably
the most the most agree Now we have pictures of
that fence the woman complained about.

Speaker 5 (01:57:30):
I'm going to take a look at him. She said.

Speaker 4 (01:57:32):
Since this guy built his building and started excavating, her
fence has been tilting. He said, he has pictures of
it tilting way before he even built. We'll talk about
that and more on that neighbor versus neighbor right after this,

(01:57:53):
go with a sure thing Denver's Best Roofer Excel roofing
dot com. You don't pay a cent until you're content.
Time for an insurance check up, free no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three all three seven
to seven to one. Help. You'll think you're his only

(01:58:14):
customer when you choose Frank durand the real estate man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two. Hi, Tom Martino,
you're a troubleshooter three O three seven one three talks
seven one three eight two five five. Okay, so let's

(01:58:35):
talk to uh Randy who wants a who's calling for
his friend? What's going on?

Speaker 5 (01:58:41):
Randy?

Speaker 22 (01:58:43):
Hi, can you hear me? Okay?

Speaker 5 (01:58:44):
I can Randy? Go ahead, sir?

Speaker 22 (01:58:46):
Okay. My question is I have a friend that lives
in it's kind of like a duplex, multiple duplexes owned
by the same guy. And okay, the manager of the
duplex that lives in the same as she does, and
they have blocked her access to the breaker box, the panel,
there's a fencer on it. They lock it up. She

(01:59:08):
can't get through it if she has a power out it.
She has to get those people to flip the breaker switches.
And she believes that they've tapped into her electricity because
her bills got up way up and has she more
than double and she rarely uses anything, but she has
no access to that box. So I'm kind of wondering

(01:59:28):
what you think she might.

Speaker 4 (01:59:30):
Right, first and foremost, she doesn't have any I don't
think any legal right to have access to that box. Okay,
it just isn't something Lanor has to do. But as
far as siphoning power off of her, that's a whole
different issue. What she needs to do is call the

(01:59:51):
power company and have them audit it. And because it
would be illegal for them to start diverting power. So
again you got a two prong question. One, she has
no right to have access to that and if she
has a power outage, well it would be like any apartment,

(02:00:11):
well not any Some apartments have their own breaker boxes,
but that's not something she can demand. However, she can
ask Excel Energy whoever the power company is, to do
an audit to make sure she's not being overcharged for
her power.

Speaker 13 (02:00:29):
So would they determine where it was going?

Speaker 2 (02:00:33):
What do?

Speaker 5 (02:00:33):
I don't know, that's up for the power company, that's
up to me.

Speaker 4 (02:00:36):
I mean, obviously if they're tapping into her power, first
of all, I don't know does if the duplex do
they each have their own panel.

Speaker 5 (02:00:47):
Do you know that or not?

Speaker 4 (02:00:48):
Do they?

Speaker 22 (02:00:49):
And I couldn't tell you. But she gets an electric
bill independent of the other people. There's two, they don't
have the same bills, so I would think they would.

Speaker 5 (02:00:58):
Have That's right.

Speaker 4 (02:01:01):
If she's getting a bill from the power company, then
she has her own meter. Okay. If her meter is
being tapped into by more than one breaker box, they
will be able to tell that at the power company.
So if she called the power company and said, look,

(02:01:22):
I am paying more in electricity than I used to
and I think one of the tenants or one of
the residents, I think they're tapping into my meter, they
will definitely investigate that, Brandy. And as to how they tell,
I don't know. I don't have to know. They know.
They definitely know when people are tapping into a meter. Okay,

(02:01:48):
But she who's her power company?

Speaker 22 (02:01:51):
Ex so.

Speaker 5 (02:01:54):
Good?

Speaker 4 (02:01:55):
Excel Energy does this all the time. This is not
the first time they would have this complaint. How much
did her electricity go up.

Speaker 22 (02:02:06):
By about seventy percent?

Speaker 5 (02:02:09):
Wow?

Speaker 4 (02:02:10):
And it happened in one month?

Speaker 11 (02:02:13):
Yeah wow?

Speaker 4 (02:02:17):
Now did they block access after her electric bill went
up or was it always locked up?

Speaker 5 (02:02:26):
Okay?

Speaker 4 (02:02:26):
So it's not like they did it and then blocked
her access to keep her from seeing it. By the way,
they have to give access. They have to give access
to that meter area to Excel. So that's that's what
I would do. First listen, Randy, if you run into
any roadblocks, we will we will help you. But right now,

(02:02:48):
that's where she starts. Okay, she needs to look at
that at that box through Excel's eyes to see if
she's being I mean, she has red to be suspicious.
If she tells Excel that my bill went up in
one month by seventy percent and stayed there and I

(02:03:08):
think a tenant is tapping into my meter, Excel will
investigate it.

Speaker 5 (02:03:13):
It's that simple.

Speaker 22 (02:03:15):
Now, the laws, I mean, can they go to jail
for this.

Speaker 4 (02:03:20):
Or well, here's what it is. It's a civil case.
What would happen is you know they're not it's a
civil matter. She would be able to get the damages
for the power she paid for, or she would be
able to get Excel to make the adjustments.

Speaker 5 (02:03:40):
But here's the other thing.

Speaker 4 (02:03:42):
If someone was tapping into the electrical meters of people,
that could be criminal. It could be, but it would
take Excel Energy and the tenant for pressing criminal charges,
and I think they would only do that in extreme case.

Speaker 5 (02:04:00):
That's just my feeling.

Speaker 4 (02:04:02):
But there have been neighbors, not just duplex owners, but
there have been neighbors where this kind of thing has
happened in single family homes where they are tapping.

Speaker 5 (02:04:16):
We had one guy take.

Speaker 4 (02:04:18):
His his his swimming pool heater and it was being
put into his neighbors because on the pole they had
the meters were like offset, but they were close together.
Thanks for calling three zero three seven on three Talk
seven one three eight two five five. So we looked
at those fence pictures and who sent those pictures? Was

(02:04:41):
it the the woman who was complaining or the guy
who said nothing's wrong? Mark, Okay, well, we can see
nothing wrong with the fence, and it was those pictures
were sent after he started construction. You can see construction
of his is building on the right, and you can

(02:05:03):
see her property on the left. And by the way,
it doesn't look at all like it's right up against
the property line like she said, I mean, look at
her house compared to the building.

Speaker 5 (02:05:17):
So I don't see anything wrong with the fence.

Speaker 4 (02:05:20):
This is a case where I think this woman is
just pissed off and she's looking for trouble.

Speaker 5 (02:05:26):
What do you guys think?

Speaker 15 (02:05:27):
Yeah, and there's more coming that's in the end of it.

Speaker 4 (02:05:29):
Yeah. I just think she's going to keep bitching about
it until you know, she gets to him. I mean,
she doesn't like the fact that he built that building.

Speaker 5 (02:05:40):
All right.

Speaker 4 (02:05:41):
So we were talking about catchphrases that you may not
think are protected that are. And I did not know
this is a catchphrase and I don't even know why.
And it was done by John McEnroe. So this has
been going on a long time. This was back in
eighty one. You cannot be serious. That's a catchphrase that

(02:06:05):
is trademarked by John McEnroe. Wow, this sick beat?

Speaker 2 (02:06:13):
What yep?

Speaker 4 (02:06:17):
Taylor Swift her twenty fourteen album and some of the phrases.
One of the phrases in her song this sick beat.
And another one because we were Never because we never
go out of style. That's another one that she trademarked.

(02:06:40):
And another one nice to meet you where you've been?
I swear to you. Another one that's not from her,
This run comes from Todd Beemer, whoever that is. Oh,
I know what that was. It was the Todd Beamer Foundation.

(02:07:01):
He was one of the ones on flight ninety three
that crashed into a field in Shakerville, Pennsylvania.

Speaker 7 (02:07:08):
Oh, I know one.

Speaker 4 (02:07:10):
Let's roll. Yeah, let's roll.

Speaker 15 (02:07:13):
It's what Russell Wilson says all the time.

Speaker 4 (02:07:16):
Yeah, let's roll. So apparently that's what he said before
they attacked the guy and they crashed the plane and
they all died.

Speaker 5 (02:07:26):
How did they know?

Speaker 4 (02:07:27):
What I want to know is, how did they didn't
everybody on that plane die? How did they know? Oh,
he was on the phone, okay, and he said, let's roll.
Now there's another one I don't even understand called j
oh no jeh jeah like yeah with a J Ryan

(02:07:48):
locked trademarked a catchphrase yeah like hey man, you ready?

Speaker 2 (02:07:55):
Jeah? Yeah?

Speaker 4 (02:07:57):
Why would you bother trademarking that? Another one? Hold on
rening quick.

Speaker 5 (02:08:01):
This one is really amazing to me.

Speaker 4 (02:08:03):
Bam Okay, Bam, I thought Batman would have done that
years ago.

Speaker 7 (02:08:09):
But now the chef, Oh it's some famous you're right,
how do.

Speaker 2 (02:08:12):
You know that?

Speaker 11 (02:08:14):
Yeah?

Speaker 4 (02:08:15):
And me Emerald Lagassi Emerald Food of Love, bam more
coming up. Bam, I just violated the law. Bam, I
did it again. Bam, I did it again. Take it
away before I get too many fines here, bam, Go
with a sure thing Denver's best roofer Excel Roofing dot com.

(02:08:37):
You don't pay a cent until you're content. Time for
an insurance checkup free, no obligation. In comparison, call Compass
Insurance paying too much your coverage at dozens of insurance
companies find out now three oh three seven seven to one.

Speaker 10 (02:08:52):
Help.

Speaker 4 (02:08:53):
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your
home with Remax Aligning three oh three nine two zero
sixteen twenty two.

Speaker 5 (02:09:06):
Hi Tom Martino, you're a troubleshooter.

Speaker 4 (02:09:08):
My goodness, these catchphrases that people are sending in, there's
so many of them. I wanted an original one that
you made up in order to get the helicopter ride. Anyway,
let's go to Mike. He has an issue with his
twenty seventeen Chrysler PACIFICA. What's going on, Mike?

Speaker 16 (02:09:29):
That's actually Nick?

Speaker 4 (02:09:30):
Oh, I'm sorry, Mick. I'm sorry, Mick. I just saw
that right now. I thought she misspelled Mike. What's going on?

Speaker 11 (02:09:36):
Mick?

Speaker 16 (02:09:39):
So I had my vehicle repaired at Christian Brothers last week.

Speaker 4 (02:09:45):
Yes, yeah, and I spent.

Speaker 16 (02:09:48):
About thirty six and replace a radiator and an oil cooler,
get it back on the road in the road, and
my wife drove it for less than week, and it
broke down again yesterday day. We had it so to
Christian Brothers and they're telling me now it needs another

(02:10:09):
another six thousand dollars worth of work.

Speaker 4 (02:10:11):
That's not Wait a minute, wait, wait a minute, wait,
how many miles on this vehicle?

Speaker 16 (02:10:17):
About one hundred and sixty thousand.

Speaker 4 (02:10:20):
One sixty The thirty six hundred was for what have they.

Speaker 16 (02:10:25):
A cooler and an oil tooler.

Speaker 4 (02:10:28):
Well, now what did they say is wrong?

Speaker 16 (02:10:32):
Now? So on the way home the vehicle overheated, Yeah,
which I assumed was part of the radiator issue. They
told me it was because the air ac compressor failed
and it froze up. The AC compressor shredded the belt,
which in turn shredded or overheated the water pump, which

(02:10:56):
blew ahead gasket.

Speaker 4 (02:10:59):
Okay, that's probably right. Then, how much they're saying are
you doubting what they're saying? Are you saying it's their fault?

Speaker 16 (02:11:08):
Not necessarily well, I was they had to empty the
AC compressor to do all of the work, or they
had to empty the AC system to do all the work,
and then all of a sudden less than a week later.

Speaker 5 (02:11:23):
Kevin, could they be connected?

Speaker 15 (02:11:24):
Well, it was. Was the air conditioning working when you
picked it up? Yes, So you know, it's it's gonna
be a hard road there because when you do evacuate it,
you don't take the oil and things out of it.
You're just taking the gas. So it's not like they
removed all the oil and didn't put it back or
anything like that. That's not common.

Speaker 5 (02:11:44):
It might be hard. It's going to be very difficult
for you to make that case, man.

Speaker 15 (02:11:48):
Very difficult.

Speaker 5 (02:11:49):
Where's your car right now? It's not drivable.

Speaker 16 (02:11:53):
It's not drivable. It's still like Christian Brothers, we had
it towed there yesterday.

Speaker 15 (02:12:00):
M Well, yeah, that's a tough one. I mean, the
biggest thing is it's you know, driven too long.

Speaker 4 (02:12:06):
You know, Christian Brothers, we don't get a lot of
complaints about, you know, I don't. I just don't think
you can make the case that they cause this problem.
And if if you think they did get it out
of there, I.

Speaker 16 (02:12:22):
Mean necessarily think they that.

Speaker 11 (02:12:26):
I see.

Speaker 16 (02:12:27):
I don't know.

Speaker 11 (02:12:28):
I don't know.

Speaker 16 (02:12:28):
I'm just I guess.

Speaker 4 (02:12:29):
I know, I don't listen. But with all the mileage
you have, these things are not unusual. Sure, so, I
mean I wish I had better news for you, but
we don't. I mean, so, uh three or three seven
to one three?

Speaker 11 (02:12:45):
Talk?

Speaker 4 (02:12:46):
Sorry mack three O three seven one three eight two
five five?

Speaker 15 (02:12:50):
All right?

Speaker 4 (02:12:50):
So, as far as catchphrases, how about this one? I
never heard this or is this one from you? Originally?
This might be an original. I didn't say it was
going to be easy. I said I wanted it done.
That might be an original one. Okay, here's another one.
I don't know what he said, and I don't think
he does either. Trump from the debates misunderstood what I

(02:13:16):
was saying.

Speaker 5 (02:13:17):
Hey, that's me.

Speaker 4 (02:13:18):
Go on, hold on, how about this three pete was Riley?
We already got that one. And then we have another
one called let's see, Well, let me see. I can't
see that one. I'm going to try to find it here.
Hold on one second, okay, they're texting him to me. Nope,
not that one. I'm not going to use that one.

(02:13:40):
You can't use bad words. We have more coming up
on the Troubleshooter show.

Speaker 27 (02:13:59):
Your usual slowdowns throughout the Denver metro for the early afternoon,
I had twenty five north and southbound slower speeds through
the downtown area. Gonna see some stopping. Go between Alameda
and I seventy only, adding a couple of minutes to
your commute. Stop and go in it seventy westbound between
I seventy and Vasquaz to Dia I seventy east and
westbound flowing for no major complaints there. All in all,
your same Friday drive throughout town with traffic. I'm marked.

Speaker 4 (02:14:21):
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dot com. You don't pay a cent until you're content
than time for an insurance checkup free, no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three all three seven
to seven to one help. You'll think you're his only

(02:14:42):
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
all three nine two zero sixteen twenty two. Hi, Tom
Martina here, welcome. So some of the other catchphrases that
we didn't go over.

Speaker 5 (02:15:01):
One of them is t bowing.

Speaker 4 (02:15:03):
I never heard it called t bowing that when he
did the bow or the one day. Yeah, and then
of course this one. Everyone needs to know it's trademarked.
That's why when people do commercials about it, they call
it the Big Game because super Bowl is trademarked and
they fiercely defend it. If people use super Bowl, the

(02:15:28):
NFL is pretty damn aggressive. So what exactly when I
talked about copyrighted, they're not copyrighted.

Speaker 5 (02:15:38):
They are actually trademarked.

Speaker 18 (02:15:40):
It.

Speaker 4 (02:15:40):
A trademark actually is identifies the source of goods and services. Okay,
so not like just do it right, provides legal protection
for your brand and helps you guard against counterfeiting and fraud.
A common misconception is having a trademark means you legally

(02:16:05):
own a particular word or phrase and can prevent others
from using it. You can't, however, you don't have the
rights to the word or phrase. Only you can use it,
but how it's used. You can say, for example, the
phrase if it's not used to promote your brand or

(02:16:26):
service or does not cause brand confusion. So let's do it.
If you say, yeah, I think a barbecue this afternoon'd
be a great day, a great thing to do, let's
do it. Nike's not going to come after me and
say you just you know. But if I said I
got my sneaks on, I'm ready for the game, let's

(02:16:47):
do it, that could be brand confusion. So let's say
a trademark is a small woodworking business and they use
they gave an example here, that's silly, but anyway, it
says that you can use words associated with woodworking, but
you can't use it in such a way that would
confuse it with someone who has a trademarked phrase. So

(02:17:10):
it's really brand confusion. They're worried about, not the actual words.
Like for example, when I said referral list, referral list
is the way I use it. But somebody could say
I have a I guess I don't know how they
could use it. But anyway, yeah, something like that. But anyway,
but a trademark is different than a service mark. A

(02:17:33):
service mark is just for services for services. I'm trying
to find an example of a service mark.

Speaker 5 (02:17:45):
A trademark. Okay, a service mark would be.

Speaker 4 (02:17:48):
Let me try. Let me think something for services. Let
me see, I'm going to click and.

Speaker 5 (02:17:53):
See a word similar.

Speaker 4 (02:17:54):
Phraser design a combination of things that identifies a source
of services services to a consumer. Okay, so they're commonly
called trademarks, but they're not. I can't think of one
right now. A service mark. We have our I was
gonna have my attorney on today to discuss these things,
but I never got around to calling him. And so anyway,

(02:18:18):
so BILLI, Bill Belichick is out. He cannot get his
phrases coined as they say. That's that's another word for
it coin. But he doesn't own them, and they wouldn't
even entertain it. And I don't even understand why, because
they don't even sound unique to me. Ignore the noise.

Speaker 7 (02:18:39):
Yeah, that's what it is.

Speaker 8 (02:18:41):
I mean, an example of a service market disqualify. Remember
the prew review commercials from the eighties. Prudential Insurance used
to advertise a service they called the prew review.

Speaker 4 (02:18:51):
Oh what that could be?

Speaker 8 (02:18:54):
What compass does you bring them all of your insurance
policies and they'll see if they can help you improve?

Speaker 4 (02:18:59):
And what about this no days off? Anyway, so she
was turned down the Patent Office said that the trademarks
that they sought approval for were highly similar in sound, appearance,
and meaning to overall commercial slogans, I mean overall excuse.

Speaker 15 (02:19:18):
Yeah, they were.

Speaker 4 (02:19:18):
They were right common slogan completely.

Speaker 11 (02:19:23):
All right.

Speaker 4 (02:19:23):
Anyway, So, Kevin, we have a text about somebody said
that they want to know. You said, Prius is go forever.
Is that the same for Toyotas in general?

Speaker 16 (02:19:35):
Oh?

Speaker 15 (02:19:35):
Yeah, Toto's are solid, but Prius goes even further than most.

Speaker 5 (02:19:39):
But the Tunja truck I heard something.

Speaker 15 (02:19:41):
They're all good, They're.

Speaker 4 (02:19:42):
All good high rowal vehicles. And of course, uh, Dimitri
is a he's a Toyota freak. Totally. Oh what about this?
Be good or be good at it? I'm Tom Martino