The Troubleshooter 9-23-25

Episode Transcript

Speaker 1 (00:00):
Ripped off, bad news, You need advice, who you don't have?

Speaker 2 (00:07):
You come running just as fast as we can. Shooter
is gonna help coming.

Speaker 3 (00:14):
Man.

Speaker 1 (00:15):
This is the Troubleshooter Show. No Tom Martino, that's me
Tom Martino, and I welcome you to the show where
we are solving problems, answering questions, and taking complaints. You know,
fifty years doing this show, or a little more than
fifty to forty five in Denver. It is remarkable that

(00:36):
people fall for the same scams over and over and over.
And I went through and made a list of some
of the things that people can do to avoid these scams,
but some of the most common scams, and really it
seems like no matter how much we talk about scams
and ripoffs, people continue to fall for them. Well, obviously

(00:58):
because I don't have everybody out there listening to the show,
but those who do listen to the show, I want
you to. I want you to preach the good news
of intelligence. I want you to tell people what you
know and help people. The number one, the number one

(01:20):
problem right now we're having and we're not yeah, number
one too, I'm going to give them to you. Like
the top problems used cars. For some reason, we're getting
so many people buying used cars with high mileage and
pieces of garbage that they don't have thoroughly inspected when

(01:45):
they buy them. In fact, it's amazing to me. And
then they call me and say I have a bad
transmission or a bad engine, or a NISSA head gasket
or the timing belt broke, and they want me to
do something. Now, listen, I don't want to discourage any
from anyone from calling.

Speaker 4 (02:04):
I want to help no matter what.

Speaker 1 (02:06):
But this thing with used cars un believable. Use cars
buying them? Now? Why are they buying them with one
hundred and fifty thousand miles and more because the price
is down. I say to you, use whatever cash and
money you have, and instead of buying that car, you're

(02:27):
actually better off buying a late model or a new
car with a down payment and financing. I can show
you how, in plain black and white, on a sheet
of paper, how the down payment and loan payments and
warranty will have you spending less out of pocket than

(02:47):
if you buy a piece of crap. If you amortize
amortized meanings, meaning you spread out all of what you're spending,
you spread it out right. Everything has an amortized carst
So if you spread out the total money you're going
to expend to buy this cheap use car and to

(03:08):
maintain it, it will be way more than if you
buy a new car. People say, oh no, I don't
want a car payment.

Speaker 4 (03:14):
I don't want this.

Speaker 1 (03:15):
I showed a mom one time. She had five thousand dollars.
This was at a time when new cars you could
get a new hunday around seventeen eighteen grand. So she
took the five grand and bought a piece of junk.
She said, I don't want car payments. The five grand
she bought this car. It caused her immediately another three
grand for transmission work. That's eight grand. Then she had

(03:38):
a head gasket and she had other problems. When you
added up the out of pocket expenses, it exceeded the
seventeen grand for a new car, and so amortized over
a monthly period, over a three year period, she was
spending way more than had she taken the five grand,
bought that Hyundai and had a car payment, she would

(04:01):
have had a ten year a ten year warranty. So
used cars, Okay, that's a big one. I'm not going
to go through all of them right now, because I'm
going to go to the phones. But used cars. Okay,
that's one of the ones showing up now a lot,
and we'll go to the next one in a minute.
Here after I take my callers, because as I said,

(04:24):
you know, callers take precedent on the show. I'm gonna
go to Jackie. She's been working with Bo Kashina. Is
Deputy Bow around anywhere?

Speaker 5 (04:33):
Is he on?

Speaker 1 (04:34):
I'll try to get a hold of him. Okay, Jackie,
hang on. I think what I'll have is Bow come
up and talk with you and speak with you since
he's been working on this. So let's then go to Margaret. Now,
Margaret says she has an issue with an HVAC company
called Big Dog Heating and Cooling. Margaret, welcome to the show.

(05:00):
I hope we can help you. What's going on?

Speaker 6 (05:03):
We had a big Dog come out in Big Heating Systems.

Speaker 4 (05:07):
Now, how did you find How did you find out.

Speaker 1 (05:09):
About Big Dog?

Speaker 6 (05:11):
We was we was on the serious contract and they
sent somebody out on the Sunday up on a Sunday
to fix it.

Speaker 1 (05:18):
Who sent him out?

Speaker 6 (05:19):
Oh SEUs Monday company sears.

Speaker 4 (05:23):
Okay, so you had a.

Speaker 1 (05:25):
Do you have some kind of a Sears warranty on
your house.

Speaker 3 (05:28):
Or something on a heating and cooling system?

Speaker 1 (05:32):
Okay? How and where did you buy I just want
to get some background. Where did you buy that heating
and cooling system from seous?

Speaker 6 (05:40):
My name in this?

Speaker 1 (05:41):
Okay, Okay, got it? Now, I understand. So you bought
it from Sears and they contract with this company for
warranty work. Yes, okay, Now what what was? How long
ago did you have this furnace put in?

Speaker 7 (05:59):
Uh?

Speaker 8 (06:00):
Was?

Speaker 6 (06:01):
When was when was Trump first elected as president?

Speaker 4 (06:07):
So it was in twenty sixteen?

Speaker 1 (06:10):
Yes?

Speaker 6 (06:10):
Uh huh?

Speaker 1 (06:12):
Okay, so almost ten years ago you had a furnace
put in and the Seers put it in and they
and you got the warranty. How long is the warranty for?

Speaker 9 (06:25):
Uh?

Speaker 6 (06:25):
You paid each year and the wanting is still good
until twenty until five eleven, twenty.

Speaker 4 (06:34):
Six okay, And so each year you pay for this warranty?

Speaker 6 (06:40):
Yes, uh huh?

Speaker 4 (06:42):
And how much do you pay for that warranty?

Speaker 6 (06:45):
It's like it's a whole lot of stuff onto the
garage door, the plum No, I get it.

Speaker 1 (06:52):
Yeah, And how much do you pay for this? Normally
those normally those home warranties aren't worth it.

Speaker 4 (06:58):
But I'm trying to just get a feel here.

Speaker 1 (07:00):
How much approximately do you pay a year for your
home warranty?

Speaker 6 (07:04):
Oh it's probably it was probably about seven hundred dollars
a year.

Speaker 1 (07:09):
Okay, okay, So now tell me your story. So big
dog came out. Why did you call big dog? What
was wrong with the furnace?

Speaker 3 (07:20):
Uh?

Speaker 6 (07:20):
It was it wasn't heated, and uh it wasn't cooling.
It wasn't cool and it was really the hot summer
part of the summer. Okay, it was in June, all right,
this SI sit them out. They got here on the
twenty ninth of June, and they called theirself fixing and
everything and.

Speaker 1 (07:38):
It so did they. So back when you had this
done ten years ago by sears, it was both the
air and the furnace you had done, yes altogether, Yes,
got it? Okay, So what happened when you called them
out in June to fix your air air conditioning?

Speaker 4 (07:56):
What happened?

Speaker 6 (07:58):
They came out and fixing it, said it was working
good and everything. So it stopped working and so I
h I called them up again and asked them to
come out and check it and everything. So they came
out and checked it and looked at it and everything.
So what I did I did wrong is I I
didn't call Sears back and tell them that it wasn't working.

(08:19):
I called Big Dog myself.

Speaker 4 (08:23):
Okay, but Big Dog was the one that came out
the first time.

Speaker 6 (08:27):
Yes, uh huh.

Speaker 4 (08:29):
And this was back in June. This was back in June.

Speaker 9 (08:33):
Uh huh.

Speaker 4 (08:34):
All right, so tell me, tell me what's going on.

Speaker 6 (08:39):
Uh, it's all. It's all broken up. There's no good
I mean, we had another feating gonna come to come
out and check it out, and they said they really
messed it up. They just messed it up.

Speaker 1 (08:51):
Okay, you were having a problem with your AC in
June and you called Big Dog to come out, and
Big Dog messed it up. Who told you they messed
it up?

Speaker 6 (09:05):
The heating comany thatt at call? They tok on them
as three h three.

Speaker 1 (09:10):
No you don't. You don't have to give that to
me right now. But where did you find this second company?

Speaker 6 (09:16):
H They came out, I'd have found a second company.

Speaker 3 (09:20):
Oh.

Speaker 6 (09:20):
I called ss for to put in a new sumrset
in a house because the sumber set wasn't working.

Speaker 1 (09:27):
Okay, it sounds to me, Margaret, Margaret, it sounds first
and foremost.

Speaker 4 (09:32):
I just want to say a few general comments about
this call.

Speaker 1 (09:36):
I don't believe in home warranties, and I especially don't
believe in Sears. Sears is a dying brand. They're they're
in their death now. They won't even be around in
three to five years. Sears is a very weak company.
It's not what we used to remember. It's not our
it's not our parents.

Speaker 4 (09:52):
Sears.

Speaker 1 (09:53):
This HVAC system that was installed, I have no idea
what kind of a job was done or if it
was good, but it seems like it served you well
because you didn't have any problems for ten years.

Speaker 4 (10:06):
Then you had a problem with your AC.

Speaker 1 (10:09):
Big dog came out to fix AC, and another company
tells you they did more harm than good.

Speaker 4 (10:15):
Do I have that summarize so far?

Speaker 3 (10:18):
Yes?

Speaker 6 (10:18):
But every year, okay, I had Seuss come out and
check it and they said it was fine, everything was good,
and everything.

Speaker 1 (10:24):
You have yearly checkups under the warranty. Okay, what today
is your problem?

Speaker 4 (10:31):
Today?

Speaker 1 (10:32):
Today we have no we have no heat.

Speaker 6 (10:35):
They put in new stomachs that we'll have no air
condition when it gets too hot because they messed up
the whole course.

Speaker 1 (10:41):
So big Dog messed up. You're saying another contractor told
you big Dog messed up everything. Yes, uh huh, okay,
hold on, hold on. I want to put her on hold,
and that's what hold on means. And then I'm going
to get get them on Kaschina asks that other contractor

(11:02):
they'd be kind enough to come on the air with us.
I would like to know how that first contractor screwed up.
And then I want to tell Ben to hang on
about subcontractors. He's a subcontractor. I want to talk about
that in general. And then Jackie who's working with Bow
on Camping World, and then we're going to talk real

(11:25):
estate today. There are a lot of things happening in
the real estate market, not all good.

Speaker 4 (11:31):
We'll go over that.

Speaker 1 (11:32):
So I'll have Frank Duran, the real estateman dot Com
with me, along with John Clace with CMG Mortgage partner
in Lending dot Com. All of that right after this
on the Troubleshooter Show. And I must tell you, since
we're talking about HVAC fix It twenty four to seven,

(11:53):
one of the most dependable companies the name says, fix it.

Speaker 4 (11:57):
That's what they try to do.

Speaker 1 (11:58):
Fix my home dot com book now for any service,
including free second opinions, free second opinions.

Speaker 4 (12:07):
Fixmihome dot com book now, Go with a.

Speaker 1 (12:16):
Sure thing Denver's Best roofer Excel Roofing dot com. You
don't pay a cent until you're content. Time for an
insurance check up free, no obligation. In comparison, call Compass
Insurance paying too much your coverage at dozens of insurance
companies find out now three O three seven to seven
to one. Help. You'll think you're his only customer when

(12:37):
you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two. All right, I'm Tom Martino.
In a minute, we'll go back to this Big Dog problem.
I want to try to find that contractor who looked
at Big Dog's work and had an opinion. Meanwhile, Deputy

(12:59):
bow is up who's been working with Jackie, And to
recap my notes, say July nineteen, she bought a twenty
eighteen use sport Trek thirty seven foot camper from Camping World.
She was homeless and bought it to live in. It
was delivered to an RV park. There is a big
water leak when she connects to city water. And again,

(13:23):
I want to make this very clear. When you buy
a used vehicle of any kind and it's used normally
now normally it's as is, and you don't get much
help once you buy it. It's unfortunate, but it's true
that goes for used vehicles. Campers used anything, but that

(13:44):
doesn't mean they can cover things up or hide things
or do it doesn't give them a license to screw you.

Speaker 4 (13:52):
But I don't know what this.

Speaker 1 (13:54):
Situation was, so I asked Deputy Bow to look into it.
Deputy Bow, before we talk to Jackie, did you contact
Camping World? Camping World has to be one of the
worst companies in existence, by the way, did you call
Camping World?

Speaker 10 (14:10):
Tom? I agree, but I will say this, I've had
two successes now with Camping World. They have a new
general manager there named Matt who's willing to take on
some of these issues.

Speaker 1 (14:23):
Well when you say there, when you say there, bo
where because Camping worlds are all over Okay.

Speaker 10 (14:31):
This guy who's been helping me, she's a general manager
for Camping world down in I guess they have an
office in Colorado Springs. But okay, got it did to
me and Jackie. Most people have these rbs for recreations.
Jackie needed has this camper to live in, right, and

(14:54):
she's sent me the lease on this thing on July nineteenth,
and she's had a problem with the bottom music of
the RV getting a belly in it from some mysterious
latent heat a leak somewhere. And they've been out four
or five times from right, Jackie to try to find
this week, and you haven't been able to use.

Speaker 8 (15:14):
The hot water.

Speaker 10 (15:16):
So Jackie, you can tell us what happened.

Speaker 4 (15:22):
Okay, Jackie, your turn.

Speaker 11 (15:25):
The day that we had spoke, Deputy Bow got a
hold of Matthew Clark guys.

Speaker 12 (15:32):
Within like twenty four hours, not even that. I think
it was like seven point thirty. That next morning, this
gentleman had my contact information, had my mother's contact information,
had my sister's contact information, and we were all c
seed on an email stating that within the week things
would be taken care of.

Speaker 9 (15:55):
And what happened that next.

Speaker 12 (15:57):
That next Wednesday, they had the tech come back out here.

Speaker 11 (16:00):
They located four leaks that were underneath of the unit
and by about six pm on that Wednesday, everything was fixed.

Speaker 13 (16:13):
What yep.

Speaker 11 (16:14):
They came out and they just thought it all taken
care of.

Speaker 1 (16:18):
Oh my god, we are so happy. I'm going to
and this is something I love doing. I'm going to
take out my dinger and use it. Here, hold on,
where is it?

Speaker 4 (16:29):
Come on? Dinger?

Speaker 1 (16:32):
Now that is a dinger for Camping World coming through
after Bo got on them.

Speaker 4 (16:36):
But Bo, you.

Speaker 1 (16:37):
Definitely deserved the dinger for sure.

Speaker 4 (16:40):
Here's the thing.

Speaker 1 (16:42):
Do you think do you think that this is going
to be a new error here Bo for Camping World,
a new error of cooperation? I believe this.

Speaker 10 (16:53):
Matt Clark is a new regional manager and he seems
to be the type of personal one I want to
take care of problems and doesn't want to escalate things
on the air. So after my third call to him,
he just said it's going to be taken care of,
and he did. I mean the next day he send
some people out there and fixed. Jackie Bleek, I love it.

Speaker 1 (17:15):
I absolutely love it. Jackie.

Speaker 4 (17:17):
Thank you so much for taking the time to call us.

Speaker 1 (17:21):
Spread the word, do a review, Let people know that
it pays to listen to the troubleshooter. I'm almost feeling heavenly. Yes,
all right, now let's keep going. I want to go
back to Margaret, and I want to talk to Matthew. Matthew,

(17:41):
thank you so much for taking time out of your day.
Matthew was kind enough to take a second look at
Margaret's problem. Margaret's problem was basically this. She had a
furnace in ac repaired by a company that Sears sent
out to her home. That company has since gone out

(18:03):
of business, but Matthew took a look at their work
and said, they kind of messed things up. Matthew, can
you summarize this in layman's terms? What happened? What did
big dog?

Speaker 4 (18:16):
They're now gone.

Speaker 1 (18:17):
I guess it doesn't matter they're out of business. What
did they do wrong?

Speaker 14 (18:23):
They overcharged the unit and caused the compressor to fail.
This was one of about thirty calls that we had
came in behind them.

Speaker 1 (18:32):
Wow.

Speaker 14 (18:32):
Another unit that my son who was my tech went
out to and he diagnosed it and they hooked up
the low voltage wiring which should be twenty four volts
to two hundred and twenty volts and when he got there,
everything inside the furness was smoking and you know, sparking.
So I don't think they are out of business. To

(18:54):
be honest with it should be, but I don't.

Speaker 1 (18:56):
Okay, Oh, I thought somebody told me they were out
of Katschina.

Speaker 4 (19:01):
Did you say they were out of business?

Speaker 15 (19:03):
Yes, they have been out of business.

Speaker 1 (19:06):
How do you know, Margaret told me?

Speaker 4 (19:09):
Okay, Margaret, talk to me. Are they out of business?

Speaker 6 (19:14):
I tried calling them and they know it doesn't work.

Speaker 4 (19:19):
Oh, we don't know if they're out of business. But
here's I guess. I want to get right down to this.
I want to get right down to this.

Speaker 1 (19:25):
Matthew, that was the contractor that they recommended to her
and now standing behind it, Margaret, Are they refusing to
do anything for you? Right now?

Speaker 6 (19:38):
I can't get a hold of them. They don't answer
the telephone.

Speaker 1 (19:40):
No, I'm talking about Sears Sims. I should have.

Speaker 6 (19:44):
Called them back and still have called them big dog myself.
I should have called them and told them that, well
are they so?

Speaker 1 (19:50):
Are they? Are they now denying any liability? Are they
saying they're not going to take care of anything?

Speaker 6 (19:55):
They're not going to not gonna take care of anything.

Speaker 1 (19:59):
Because you called big dog directly instead of going.

Speaker 6 (20:02):
Through them to the calling them back.

Speaker 1 (20:05):
Yes, Now, Matthew, what does she need to get this
system up and running.

Speaker 14 (20:12):
The compressor's bad, so the compressor needs to be replaced
on it. Her unit is under warranty, so the compressor
would be covered by the warranty through carrier because it's
the carrier.

Speaker 8 (20:25):
But I even tried to reach out.

Speaker 14 (20:28):
To that Big Dogs. They didn't answer my phone call either.
I just know a lot about them.

Speaker 1 (20:36):
Now listen, Matthew, would you be able to work with
carrier to get this done under warranty?

Speaker 5 (20:42):
Do you think?

Speaker 16 (20:44):
Yeah?

Speaker 14 (20:44):
That was the plan that I was going to do.
And I gave Margaret you guys's number, because, like I said,
this is like the thirtieth call that we've fixed that
they've messed up.

Speaker 1 (20:54):
Wait a minute, you've been You've been called on many
other calls about Big Dog.

Speaker 14 (21:01):
Absolutely, because we we we contract with Sears as well, okay,
And and that's how we got sent out there. So
that's that's how I was able to, you know, meet
Margaret and.

Speaker 16 (21:15):
Go over all this.

Speaker 1 (21:16):
Okay, I get it, Okay, Matthew. So Matthew, I want
to ask you something. Do you think carrier. If they
get wind that this thing was overcharged or it was
worked on improperly, could they deny coverage under the warranty?

Speaker 14 (21:35):
They probably could because they have all the little writing.

Speaker 1 (21:40):
Yeah, but right now, are you going to proceed to
get it covered? Yes? Okay, Hey listen, Matthew, we love
good companies.

Speaker 9 (21:52):
Uh.

Speaker 1 (21:53):
You sound like you're you're together and with it. You
say your son works with you. How big is your company?
How many vans do you run?

Speaker 4 (22:00):
Are you small?

Speaker 1 (22:02):
Yeah?

Speaker 14 (22:02):
We're a two man show right now. I've been doing
this for twenty five years. Wow, I have my own business, pretend.
But the whole reason that I got into it was
to help people because all these big companies out here
ripping everybody off. I'm a small firm town boy from Kansas.

Speaker 1 (22:20):
So Matthew, it's really nice talking to you. You know,
in your business, in your area that category HVAC. Oh
my god, there are so many bad companies. You hit
it right on the head. There are so many bad companies.
I imagine you've been to places where people have been

(22:41):
told they need a whole system, and that's a very
popular thing. When people don't have heat and they're cold,
they're vulnerable, and many companies lie to them, and they will.

Speaker 14 (22:56):
They'll carry around pictures on the phone, these bigger companies
up here on pictures on their phone, and they'll tell
people that they have cracks in their heat exchanger and
they look at them, you know, to see how they react,
and they're like, you know, it could hurt your kids.
Your kids could die or your pets when you're not home.
And they wait for a response, and then here comes
a sales pitch show.

Speaker 8 (23:16):
Don't worry.

Speaker 14 (23:17):
We offer plan Nancy, and it's only twenty five thousand
dollars to replace your furness, you know. And I don't
believe in that. I believe in, like I said, being
honest and helping people. And I've never advertised I've been
in business for ten years, so I'm obviously doing something right.

Speaker 1 (23:32):
You sure are, Matthew, and that's prime performance mechanical. I
love hearing about you, met, and thank you for coming
on the show, Margaret. So so far, what we want
to do we want to see how far Matthew can
get on getting this covered under warranty and getting you fixed.
But Margaret, one thing that I truly recommend is that

(23:54):
you no longer buy that Sears warranty. Don't spend seven
hundred don't pay seven hundred dollars a year for that.
Let's see what Matthew can do under warranty. And he
sounds like a good guy. And we'll check back with Matthew.
So kachina uh, make sure we have his contact information.
He sounds like a great source. And then what we'll

(24:16):
do is check back and see what progress he's made.

Speaker 4 (24:20):
Thank you.

Speaker 1 (24:21):
Three oh three seven one three talk three oh three
seven one three eight two five five.

Speaker 4 (24:26):
Today we're talking real estate.

Speaker 1 (24:28):
I'll have Frank drand the real estate man up in
a little while, plus John Clays.

Speaker 4 (24:31):
From CMG Financial.

Speaker 1 (24:33):
And one thing we're going to talk about is taking
care of houses the right way, and bathrooms are always
such a focal point. Renew Home Innovations dot com does
the most beautiful bathroom conversions. Now they can do just
the walk in shower and take out that ugly shub
that's a combination shower tub, you know those old ugly

(24:55):
metal or plastic things. And they do a beautiful walk
in shower in tour three days and you have a
year to pay with no maten, with.

Speaker 4 (25:02):
No interest and listen to this.

Speaker 1 (25:05):
The porcelain walls they put up are spectacular. Renew Home
Innovations dot com three oh three nine zero four two thousand.
Go with a sure thing Denver's best roofer Excel Roofing
dot com. You don't pay a cent until you're content.

(25:28):
Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three all three seven
to seven to one. Help. You'll think you're his only
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two. Hi Tom

(25:52):
Martino here, Welcome to the show. All right, Ben has
a problem. He's a subcontractor getting paid. God, this is
too variable. You know general contractors, some of them are
the worst. Ben.

Speaker 4 (26:03):
What's going on with you?

Speaker 16 (26:05):
Well?

Speaker 17 (26:05):
I need your help, Tom. I've never first time caller,
but I've been in my trade for twenty three years.

Speaker 8 (26:12):
And what do you do?

Speaker 9 (26:13):
Ben?

Speaker 17 (26:15):
I'm a specialty metal contractor. I navigated to it through
the sheet metal worker training and then ended up starting
my own company.

Speaker 1 (26:24):
Give me an idea of what you do. Give me
an idea of what you actually do. Specialty metal contractor.

Speaker 17 (26:29):
Handrails, custom metal. The finish work the bid I did.
It was a one point one million dollar job for
the Steelhouse in the Rhino District and it was a
landscape package. So it's aluminum planters to put the putting
trees and plants on top of buildings.

Speaker 1 (26:49):
And so now who are you?

Speaker 4 (26:51):
Who are you hired by?

Speaker 17 (26:55):
Originally G. E. Johnson during the project, they were bought
out by company that was sent out of Colorado years ago.
They bought their way in. They're a global company called DPR.
They're a horrible company. There are crooks.

Speaker 1 (27:10):
And this is this is really important that I get
some details here, Ben, because how much was this Your
part of the job was one point two million?

Speaker 17 (27:20):
One point one They whittled it down, but that started
at one point one building aluminum planter boxes and aluminum
landscaping edging for.

Speaker 1 (27:31):
Yeah, we don't need to know all of that, but
it's one point one. And what I want to know
is this, how how far into the job were you
when GE Johnson was bought out?

Speaker 17 (27:44):
Somewhere in the middle. I started seeing them towards the
end and now they're dpr uh. But somewhere they were
bought out.

Speaker 1 (27:53):
Now did they assume all of what did you do
a new contract?

Speaker 8 (27:58):
No?

Speaker 17 (27:59):
No, same cont Okay, it's the retainers said that every
subcontractor I've talked to otis Elevator, any any of the trades.
I found out from a source that they have not
paid anybody. This thing called retainments. It's a five percent
on every item that you bid. I had twenty two
items that total up to the one point one. I'm

(28:20):
owed forty eight thousand dollars. Ben, we're not getting paid
till the owners.

Speaker 1 (28:25):
And deep So Ben, Ben, Ben, you finished the job?

Speaker 17 (28:31):
Is it done with no punch list? Zero punch list?

Speaker 10 (28:34):
Yes?

Speaker 8 (28:35):
Certain?

Speaker 1 (28:35):
All right, that's it?

Speaker 4 (28:36):
So right now?

Speaker 1 (28:37):
You finished the job last April, which kind of sucks
because now you can't put a lien on it. Yes, okay,
if you finished the job in April, all you're owed
on the one point one is and I don't mean
to belittle it or anything, but out of one point one,

(28:57):
you're still owed forty eight grand.

Speaker 17 (29:00):
Right, But Tom, they took out, they took away a
lot of my work. Had they started me and they
took away, we're gonna take this from you, weren't gonna
take that, so it got whittled way way down.

Speaker 1 (29:11):
No, I you know, I'm not trying. I'm not trying
to make them sound like saints. But what I'm saying
is the substance of the call right now is you're
still owed forty eight thousand dollars plus.

Speaker 17 (29:24):
Every other subcontractor, from the concrete to the drywall, carpenter's elevator,
anything that puts the building up. Nobody is being paid,
they're saying, the owners, but nobody.

Speaker 1 (29:35):
Wait a minute, Ben, help me. Look, man, if I
don't go into this with my eyes open with an
accurate picture, I'm gonna be laughed off. I need to know.
You say no one is being paid? Are you saying
no one's being paid a dime? Or there's remainder balances
left for everyone?

Speaker 17 (29:53):
Remainder balance The retainings is being withheld from every subcontract.

Speaker 1 (29:57):
Okay, the retainage is withheld except in your case. Okay, okay,
in your case forty I get it, the forty eight grand,
So what excuse what I want to know? And I'm
not asking if you agree with it. Why do they
say they're holding forty eight grand from.

Speaker 17 (30:15):
You because the owners of the building, Eaton Capital Partners,
have not paid G. E. Johnson slash DPR. So they said,
we're not paying you because we're not being paid.

Speaker 1 (30:27):
Okay, but that technically doesn't matter. They still owe you
the money. And you know that has anyone put leans
on this project.

Speaker 17 (30:37):
I talked this morning to the elevator company. I'm a
friend of them. We're thinking we're working on we're going
to seriously consider that. And I talked to the new
project manager down still on the job doing punch list
for other trades. He said, I'm not telling you what
to do, Ben, but I would. I would. You know,
that's one avenue you should try to pursue.

Speaker 1 (30:58):
Well, I'm not going to do. You know why. Let
me ask you why you didn't put a lien on
the job.

Speaker 17 (31:06):
I've learned most of these commercial jobs you have to
wait ninety days to get paid anyway.

Speaker 1 (31:12):
I get it, I get it. You were you were
kind of thinking it's just business as usual, and now
you're starting to real Now you're starting to realize this.

Speaker 4 (31:23):
Could be a screw job.

Speaker 8 (31:27):
Well it is.

Speaker 1 (31:28):
Do you think you and I just want to ask
your gut feeling. And I got to take this break,
but I want you to think. Do you think DPR
is consciously thinking they're going to get away without paying
all of these guys? Do you think they're trying to
just get out of pain?

Speaker 17 (31:44):
I truth believe believe because I have been down to
the that's a yes or no?

Speaker 4 (31:49):
Do you think they are.

Speaker 1 (31:51):
Can I be think?

Speaker 17 (31:52):
I think I think they are not being paid by
the owners.

Speaker 4 (31:55):
Okay, so you do believe them.

Speaker 17 (31:58):
I believe they want to pay.

Speaker 1 (32:00):
Okay, hold on, that's good. I want to come right
back to this right after this. Go with a sure
thing Denver's Best roofer Excel Roofing dot com. You don't
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(32:22):
your coverage at dozens of insurance companies find out now
three oh three seven seven to one help. You'll think
you're his only customer when you choose Frank durand the
real estate Man dot com to list your home with
Remax Alliance three oh three nine two zero sixteen twenty two. Hey,

(32:42):
I'm Tom Martine, your troubleshooter three oh three seven one
three talks seven one three eight two five five. So
here's the bottom line right now, this iron, this metal contractor,
specialty metal contractor, did a.

Speaker 4 (32:56):
Big job and was paid all but forty eight.

Speaker 1 (32:59):
But he says now final payments from on all of
the subs is being withheld. He believes the general contractor,
which is now DPR, they want to pay, but they're
not getting paid by the owner.

Speaker 4 (33:11):
So here's what I want to know.

Speaker 1 (33:13):
I hear these nightmares all the time in commercial type jobs.

Speaker 4 (33:18):
Ben.

Speaker 1 (33:18):
I want to know, do you believe that the owner
eating capital is withholding? Do you know why they're withholding payment?
Have you heard any rumblings?

Speaker 17 (33:31):
Well, they are still doing some punch lists. I talked
to a guy down.

Speaker 1 (33:35):
There, but.

Speaker 17 (33:38):
The building's empty down there at the Rhino District, so
there's not tenants coming in. So it's a downhill slope apparently.
And I don't know the ins and outs of really
what's going on, because I just do my work and
focus on me doing quality work.

Speaker 4 (33:53):
And how many other subs did you talk to that
aren't being paid?

Speaker 17 (33:57):
Otis elevator. I talked to the one that was fired.
The project manager. He was let go and I talked
to him yesterday. I could list all of them so
as a rumor until proven guilty.

Speaker 5 (34:09):
Too true, But what can you leave?

Speaker 1 (34:12):
Can you leave the name of the of the project
manager that was fired. I want to put Deputy d
on this to investigate why Eaton Capital is not paying
hence the subs are not getting paid. Coming up, go
with a sure thing Denver's best roofer Excel Roofing dot com.

(34:34):
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an insurance check up free no obligation comparison call Compass
Insurance paying too much your coverage at dozens of insurance
companies find out now three O three seven to seven
to one help. You'll think you're his only customer when
you choose Frank durand the real estate Man dot com

(34:54):
to list your home with Remax Alliance three three nine
two zero sixteen twenty two.

Speaker 15 (35:05):
Ripped up.

Speaker 2 (35:09):
Needed by so you don't have.

Speaker 1 (35:12):
Come run into as fast as you can.

Speaker 2 (35:16):
Shooter's gonna help come.

Speaker 1 (35:19):
This is the Troubleshooter Show. No Tom Martino. Hey, I'm
Tom Martino. This is the Troubleshooter show where we attempt
to solve your problems and take your questions, give you answers,
and it's about everyday life, the things that tick you off,
the things.

Speaker 4 (35:37):
That make you tick. And right now, I'll tell you what.

Speaker 1 (35:43):
When you're a subcontractor on a job and you're owed
thousands of dollars, obviously you want to get paid. It's
always so intricate because you have on commercial jobs, the
property owner. Then you have usually some kind of representative
of the owner, could be a management company, could be

(36:05):
some kind of logistics company. Then you have the general
contractor who deals with a representative for the owner. Then
you have under the general contractor the subcontractors, and it's
like a domino effect. When the owner doesn't pay, then
the general runs out of cash flow, and then the

(36:27):
general can't pay the subs and the stubs the subs
start feeling the pinch, and I'm telling you it can
be devastating. Now, commercial contractors are kind of used to
being paid within ninety days, and so therefore they're really

(36:48):
on the edge of the statute for filing a lien.
So if they don't get paid in ninety days, they
only have a month to decide whether or not they're
going to file a lien or they lose their right. Now,
there is a little trick some subcontractors use on jobs

(37:09):
to extend that time limit, and that is they claim
they haven't completely finished, and they go back to the
job site and do a few last minute touches and this,
in theory, extends that period of time that one hundred
and twenty days they have after the end of the

(37:30):
job to file a leen. See, it's a little trick,
little hack. You go there say oh, I have to
finish this, this and this, and then you have a
new one hundred and twenty day window to file a leen.
I'm not telling people to make up work or to
do things like that, but sometimes you got to fight
fire with fire. Then we have another situation here with

(37:54):
Margaret that Deputy D worked on. So I'll open up
his mic and what happened was almost ten years ago.
Sears installed an HVAC system and she also purchased a
home warranty for around seven hundred a year. By the way,
garbage garbage, home warranties are garbage. In June, she had
big dog heating at her home for warranty work.

Speaker 4 (38:18):
Those are the guys that Sear sent.

Speaker 1 (38:21):
Another contractor said, Big Dog made many mistakes and now
her compressor is out and she needs a new compressor.
Big Dog is going to try to get this covered
under warranty for her from carrier.

Speaker 4 (38:35):
What d what kind of follow up do you have,
sir Tom?

Speaker 13 (38:40):
You know, so, first of all, Big Dog, Big Dog
is still in business.

Speaker 1 (38:44):
Okay, somebody said they were out of business.

Speaker 4 (38:46):
Soveral people told me that about.

Speaker 1 (38:47):
They're still around.

Speaker 13 (38:48):
So I called them and I spoke with a lady
named Cherry, and she's actually the one that went out
to Margaret's house back in June or July to do
the repair, and she told me that it is. She
refutes what the other subcontractor says. So she said it
was not overfilled. The compressor needed a couple of more pounds.

(39:09):
It was running low because it had been leaking, so
it needed a couple more pounds of refrigerant, and she
also added some sort of a stop leak material to it.
So she said when she left, the thing was tested,
it was working just fine and had been for weeks
until she got this. She got this call saying that
it's totally broken again. So Cherry or Cherry said that

(39:32):
she's going to call Margaret right now and she's going
to schedule a follow up visit so she can shoot,
so she can go back look at this equipment, see
what's really going on with it.

Speaker 4 (39:43):
So they didn't sound like they were dodging this job
at all.

Speaker 13 (39:46):
No, she was really Cherry was really looking forward to
getting out there and seeing what's really going on over there.
She wants to get some eyes on it, she wants
to test it. And so at this point, you know,
what I was hoping that she'd be able to do
is make another warrantsy claim with Sears on Martyr. It's
behalf but Cherry and I'm not sure how this is

(40:06):
going to work out now.

Speaker 1 (40:07):
But Cherry said that now we got a third company involved,
I mean a second company involved.

Speaker 13 (40:11):
Actually worse than that, Cherry doesn't work with Sears anymore.
She said that they just became a very difficult, terrible
company to work with, so they dumped Sears.

Speaker 1 (40:20):
But the first so I'm not sure where.

Speaker 13 (40:22):
The resolution is going to be, but the first step
is to get Sherry out there to see what's going on,
to get her company side of the story, her technical
side of the story about what's going on.

Speaker 1 (40:32):
I mean it could be.

Speaker 13 (40:33):
I went into it thinking, well, maybe they broke it,
maybe the thing broke in its own you know, because
it is getting there kind of.

Speaker 1 (40:39):
Line in the time, I'm telling you that it's real.
It really sucks right now. Sears. I mean, I can
think of no reason in the world to ever do
business with a company named Sears.

Speaker 4 (40:50):
They're not what they used to be.

Speaker 1 (40:52):
They're a shadow of what they used to be.

Speaker 13 (40:55):
They're not even Seers anymore. It's just a brand, yes, exactly.
She told me years home warranty got bought by somebody.
Recently it's Sears even a store.

Speaker 4 (41:04):
They don't have her stores have been gone for years.

Speaker 13 (41:07):
Yeah, but it's the brand that survives and gets sold
in resold. So she said. Some other warranty company bought
the Sears warranty brand, and this company is really awful
to work with, according to Cherry, so she dumped them.

Speaker 1 (41:20):
Okay, So any problems questions you have, I have John
Clay with us from CMG Mortgage or CMG Financial.

Speaker 8 (41:29):
Hi.

Speaker 4 (41:29):
John, I've known for many, many years.

Speaker 1 (41:31):
So John, the rates, yep, what are now thirty year
fixed or thirty year mortgages conventionally and otherwise, well.

Speaker 15 (41:43):
You know, rate's going to depend a lot on credit score,
loan to value those things. But you know, we're still
doing seeing right now below six and a half, which
is which is pretty good. I mean they they were
creeping down, but when the FED cuts, they cut the
short term rates doesn't really reflect the mortgages. But rachel
pretty good. I mean they, like I said, we're we're
doing blow six and a half right now for most

(42:04):
of that stuffy blumber rates are you know, six seventy five,
sixty six two five?

Speaker 18 (42:09):
Again, what's considering a jumb alone anything over Well, the
high balance in Colorado is like eight hundred and thirty thousand,
so above you know, if your loan amounts above of that,
so like above eight fifty, let's say it.

Speaker 1 (42:25):
Is so okay, So the all in one loan, how
does that work with rates?

Speaker 15 (42:32):
The all in one loan will actually should respond to
the FED rate cut better than the regular rates because
the all in one loan is tied to the thirty
days so for average, which is more of a short
term what banks lend each other money on, and that
follows the FED funds more directly. So we should also

(42:53):
to put to.

Speaker 1 (42:54):
Put that in very simple terms, the all in one loan,
this loan I call the liquid loan as well. It's
a loan that is a thirty year line of credit
on your home, and you pay interest only if you want,
or you can pay principle, you can borrow it up,

(43:14):
pay it down, and it follows short term rates closely.

Speaker 15 (43:20):
It does, and it is a fantastic loan and I
think everybody should you know. In my Partner's in lending page,
we have a whole section on the all on one
loan and if you know people should we.

Speaker 1 (43:31):
Well, it give you complete control over how you use
the funds and if you don't need them anymore, how
you can pay the loan down, even temporarily, and then
if you need the money back, you can go back
and get it right.

Speaker 15 (43:46):
And you don't have to keep worrying about, hey is
the rate drop because you don't have to keep refinancing,
which that's a big cost for people. They don't realize
that it right.

Speaker 4 (43:55):
It stays on your home for thirty years.

Speaker 1 (43:57):
So it's a line of credit and it can serve
as a first deed of trust of course, so you
go to buy a house, and this line of credit
stays on your home. So if you have let's say
one hundred grand sitting around and you want to pay
down that loan, you can pay down that loan. But
if you need the money back, you can get it

(44:19):
back the next day.

Speaker 15 (44:21):
Exactly right, and you don't need a reason or anything
like that. You can just get it back at your money.
You stay in complete control, and the loans always liquid.

Speaker 17 (44:29):
YEP.

Speaker 1 (44:30):
Is it tied to a checking account.

Speaker 15 (44:33):
It is tied to the checking account. And that's really
what makes the loan stand out above everything else, is
because it's pretty much the only consumer checking account that
has an automatic sweep account. Which I mean by that
is it's a zero balance checking account. So at the
end of every business day, you say you deposited five
thousand new year checking account that day, Well, instead of

(44:54):
just sitting there letting it wait to see if it
spends or the bank linding out your money, it sweeps
it against your lone and your loan balance is lower
the next day automatically, and you only pay interest on
that lower balance, and it keeps repeating that every day,
and if you need it, it's automatic, it's automatic and
if you can set up online bill pay so the
bills come out, you know, on say the twenty fifth

(45:16):
of every month, so the money stayed in there longer.
If you really think about all a checking account is
is a holding place. It's not really doing anything for you. Here,
your money is always working for you. It's much more efficient.

Speaker 1 (45:28):
So every night that money is swept against your loan balance,
your loan balance reduces by that amount. So any money
you keep in your account will will pay down your loan,
and therefore you pay less interest, save your interest, and
you pay less interest for the amount of time the
money is in the accounts. It's really remarkable. Now what

(45:49):
about this, though, John? Somebody asks on text, can I
somehow use any of my qualified money? By the way,
qualified money is money in a four oh one K
or an eye? Can I use any of that to
pledge against the balance?

Speaker 15 (46:03):
You cannot because you're going to lose that. So it's
really what I tell people, it's money sitting in like
a if you had a CD instead of sitting in
a bank, you may want to move it over here.
Oh you know money markets, but you don't want to
take you know, you cannot use qualified moneys you'd have to.

Speaker 1 (46:17):
Do no, no, because you'd have to cash it out. Yes, yes,
so you can do that. Now.

Speaker 15 (46:22):
I do have a lot of people that, you know,
if there's stage in life where they want to get
their house paid off, instead of putting X into their
qualified money though, work on paying their loan down. Yeah,
we do it right with that.

Speaker 1 (46:35):
Now, here's somebody wants to know if they wanted it
there just for emergencies, how much do they have to
make the loan four? In other words, they have a
home whorth seven hundred and fifty thousand dollars, They don't
owe any money on this house right now, and they

(46:56):
want to put this line of credit on there in
case they come across lost stuff they want, Well you
now go ahead.

Speaker 15 (47:03):
Well it's fantastic because I do this a lot. So
you can do because you only pay interest on what
you owe. So, for example, let's say this person just
did a three hundred thousand dollars line of credit. Our
minimum is one hundred thousand. But if you pay it
down to zero right away, you know, it's zero interest cost,
you know, so you can use it there for an emergency.

(47:24):
It only you only pay interest on what you actually
have out working against you.

Speaker 1 (47:30):
Nuts, So somebody with a paid off house can put
this loan on there and not draw from it.

Speaker 15 (47:37):
We do require a minimum draw at closing, but then
the checking account takes about forty five days to get open.
You move the money back over and you have a
zero bounds, zero interest costs.

Speaker 1 (47:49):
It costs you sixty dollars. So what's the minimum amount
you have to draw it closing?

Speaker 15 (47:54):
Typically we're going to be seeing about, you know, the
fifty thousand, but you know, it depends on the stuff.

Speaker 1 (48:01):
Yeah, and they have to keep that fifty thousand out
for how long?

Speaker 4 (48:05):
Forty five days and then they can pay it down.

Speaker 15 (48:09):
Then they can move it right back over and as
soon as.

Speaker 1 (48:13):
They do, they can have a zero balance on this account.

Speaker 15 (48:16):
Zero balanced zero. Yeah, so zero interest costs.

Speaker 1 (48:20):
But when they need the money, they can simply write a.

Speaker 15 (48:22):
Check, write a check transferred over. You can tie tie
other accounts into it. Really simple process.

Speaker 4 (48:29):
All right.

Speaker 1 (48:29):
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(49:12):
Excel Roofing dot com. You don't pay a cent until
you're content. Time for an insurance check up free, no
obligation comparison call Compass Insurance paying too much your coverage
at dozens of insurance companies find out now three oh
three seven seven one help. You'll think you're his only
customer when you choose Frank durand the real estate Man

(49:33):
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two. Hi Tom
Martino here three O three seven one three A two
five five. Let's continue our discussion. We were talking about
the all in one loan, the liquid loan, whatever you
want to call it. Loan. To sum it up, it's

(49:56):
a thirty year line of credit. Okay, Now, if you
have a first take it out you pay off your
first Now here's what happens any spare money, extra money,
you have, even bill paying money. You keep it in
your account and it counts against your average daily balance
for as long as you have it in there. There

(50:16):
are many people who have money sitting around doing nothing,
and by putting it in this account, it helps you
have a lower balance and therefore pay less interest on
your mortgage, and you can get that money back at
any time. Now I want to since we're talking about
loans in real estate. Today is our real estate Day.

(50:40):
Frank Dran, the realestateman dot Com is with us, and
Frank showed me a chart here, and I'm gonna i'll
flash it up on the screen here real quick. Not
that you guys carry you morons, but what it shows,
my morons are the ones that stream on YouTube. What
it shows basically is an orange line, which represents closed sales,

(51:06):
and then above that it shows a green line, which
represents inventory.

Speaker 4 (51:13):
What I find very very telling.

Speaker 1 (51:17):
About this graph, it's really obvious as soon as you
look at it. And that is and again I'll show
my morons, even though they don't really know what the
hell I'm talking about. So closed sales stayed about the
same way back in this goes back to what year
and eight, two thousand and eight, way back from two

(51:40):
thousand and eight until now, the sales are relatively level.
You don't have any high periods and low periods. You
have little fluctuations that are almost identical in nature, and
it stays level. Okay, but inventory ory changes dramatically. What

(52:02):
does that tell you?

Speaker 4 (52:04):
Well, it's telling me if I look at this, it's
telling me that real.

Speaker 1 (52:10):
Estate is the same as it's always been as far
as actual sales. The inventory changes based on people selling
their house. So if you have a glut of inventory,
a lot of people assume that means that the real
estate market is down, but it's not. If you look
at that chart, our real estate market has remained steady

(52:35):
since two thousand and eight. Steady. Our market has now
the amount of houses for sale have gone up and
come down, and gone up and come down, but the
amount of actual closed sales have remained the same. Frank,
did you note that when you looked at it? That
So when people say, well, there's a glut of houses

(52:57):
right now, if there was, that doesn't mean we have
a bad real estate market. It just means more people
are trying to sell. Very true, Tom, And think about this.
If you look at that chart.

Speaker 19 (53:07):
Back in two thousand and eight, we were sitting a
little over twenty six thousand active homes on the market.
You remember that, Okay, and so you had like five
thousand buyers buying in twenty six thousand homes active.

Speaker 1 (53:16):
That's why the market was still rough by the number
of buyers and closed sales remained the same.

Speaker 4 (53:21):
Yeah, really relatively.

Speaker 1 (53:22):
I mean, I don't see any big with a little, tiny,
bittle fluctuation, little bits I would like. I said, I
don't have this in digital form to put it up,
so I just was so I'm just showing it on camera.
And again it's wasted on my YouTube morons because they
don't know what they're looking at. I'm going to go
to a tight shot here, now, Okay, that tight SHOT's

(53:43):
pretty cool. Actually, I'm going to put that up there.
So that green line on top is the inventory. But
that orange line that remains steady, now go, it has
little fluctuations, but the trend remains steady from two thousand
and eight until now.

Speaker 4 (53:58):
So literally, what we're saying. What we're saying is the
real estate.

Speaker 1 (54:04):
Market in Colorado has been steady. We have not had
any bad times. We've just had increases and decreases in inventory.
What I want to know is this what causes the
inventory to fluctuate so much. Not the sales, not the

(54:25):
actual sales, the inventory. Now, for an individual, that could
be a problem if you're in a market where there's
a bunch of inventory, because buyers can be more selective.
If there's less inventory, you have a better chance of selling.
But that still doesn't affect the overall market. Yep, Why

(54:45):
is Colorado so damn steady? Well, you know, Tom, it's
a funny thing. You know, remember that mortgage crisis that
was mortgage driven. There was a lot of people that
did not have skin in the games. There were mortgage letters.

Speaker 4 (54:56):
Were given about years in a year old.

Speaker 2 (54:57):
My god.

Speaker 1 (54:58):
That's why you see that.

Speaker 19 (55:00):
But in general, typically what happens is you see a
little bit of a flextion industry. I'll give you an example.
Interest rates just dropped a little bit. I'm talking mortgage,
not what the Fed said. Mortgage interest rates dropped a
little All of a sudden, you see this trickle of buyers,
mortgage applications go up, now you see more home sales.
The market's been more active, the least that I've seen
this last week than we saw in the last month.

Speaker 1 (55:18):
Well, when you see more active, though the stats show
it's been about.

Speaker 4 (55:22):
The same as it always has.

Speaker 1 (55:24):
I mean, what I'm getting at is this, it's remarkable
during that period what interest rates have done did not
affect our market. As far as the actual number of
closed sales. Yeah, good point. That is fluctuation. As far
as statistically speaking, that fluctuation and sales, the little fluctuations

(55:46):
mean nothing. The overall trend has been exactly the same
since two thousand and eight, right, I mean that isn't
do other states enjoy that?

Speaker 4 (55:55):
I mean we can say right now.

Speaker 1 (55:57):
That our number of clothes sales have not differed much
from two thousand and eight till now, not through COVID,
not through anything. Again, within that trend line, a trend
is the overall direction of the line. Within that trend line,
you have ups and downs, but not big ones. That

(56:17):
is an incredible chart.

Speaker 19 (56:19):
Yeah, it's something and I study, and that's actually from
the DMR Denver Metro Association of Lders. I study that
chart all the time because it's very telling as you say.

Speaker 1 (56:26):
You have that in digital form that I could put
up on the on the feed. I'm sure I could
get it to you that way. But okay, So now
the inventory. Why was there so much inventory back in
eight Well, mortgage lenders, Tom, back in that time, and
I know that when we were having there were great recessions.

Speaker 19 (56:42):
Yeah, and they were given loans out to anybody and everybody,
and there was a lot of people that did not
have skins.

Speaker 4 (56:47):
Again, sales did not increase that much.

Speaker 1 (56:49):
No, No, So through the great recession all the way
through now through Biden and through Trump through to Trump's
and Biden. Yea, it is remarkably stable. Yeah, relatively close.

Speaker 19 (57:04):
I mean there have been some values where I should say, valuyes,
we had some peaks where we went up a little
higher you could see, but it wasn't like a tremendous
snow amount.

Speaker 1 (57:11):
So right now we are in a very good state
for real estate. The only thing that will affect us
is the number of houses for sales. So right now,
is there a glut of houses? I want to know
what is going on with the sales themselves.

Speaker 4 (57:30):
So Tom, we're sitting just under now.

Speaker 19 (57:32):
The most recent DeMar report, we're sitting just under fourteen
thousand active homes.

Speaker 1 (57:36):
What does that mean? Fourteen thousand active active inventory actives?
What is that the mean compared to what it normally is.
I would say this this typically a balanced market is
about where we're sitting right now.

Speaker 4 (57:48):
What is a balanced market? Balance market?

Speaker 19 (57:49):
About fourteen fifteen thousand active homes in the market versus
what we saw when we were around twenty six thousand.

Speaker 1 (57:54):
Homes right that was more of a buyer's a good
time to sell your home because people are telling me
that houses are sitting longer.

Speaker 19 (58:02):
They certainly are sitting longer. Although we're not seeing prices
just dramatically drop. I mean, prices have remained relatively strong
and denverer even so time. In fact, if you look
at like month to month, if we look at month
to month, we look at August sales of twenty four,
the average for a single family home average price was
seven oh eighth seventeen July of twenty five, the average

(58:24):
for a closed price was six ninety six, and the
average for August of twenty five was seven sixteen forty five.

Speaker 4 (58:31):
Yeah, so it's it's it's been relatively.

Speaker 1 (58:33):
But here's all I want to know days on market
right now?

Speaker 4 (58:36):
Yeah? Are they how long our houses setting?

Speaker 19 (58:40):
So right now, for single family homes we're sitting right
around forty eight days average, and for attached properties right
around fifty nine days in mls.

Speaker 4 (58:48):
Now, are condos really taking a hit.

Speaker 1 (58:51):
Certain price segments?

Speaker 19 (58:52):
The answer is yes, not all cases, but I'll tell
you this certain price like in Denver, I've noticed a
lot more inventory, so you might have sixty condos on
the market, for instance, and maybe eight under contract.

Speaker 1 (59:04):
So it's very lopsided in some price segments and in
the price in condos. What are the prices moving and
the ones not moving? Well, I think it depends area
to area.

Speaker 19 (59:14):
Time to tell you the truth, because it's not so
much even price, it's just area to area.

Speaker 1 (59:18):
I have one right now.

Speaker 6 (59:19):
Now.

Speaker 19 (59:20):
This is a funny thing. This is a property I'm selling,
and the owner of this was it's managed by the HA.
They're the actual owners of this conduit. They wanted to
start at a higher price. I had suggested they start
at a more balanced price, a more you.

Speaker 4 (59:34):
Know, competitive price, so you don't have to come down
instead you go up.

Speaker 1 (59:37):
But they they said, no, no, we really want to
start at the higher price. So we did it.

Speaker 19 (59:40):
We did it with the We honored their wishes, no traction.
So after about four weeks of this, they said, Okay, Frank,
we're going to listen to you. Let's do it and
lo and behold, guess what just got an offer right?
So it's not so much about price. I mean, some
of this is price, well, you got to price it right,
but it's also about the area and how much demand
is in that area. And I showed them, look, based
on this area, there's not a lot of demand for

(01:00:00):
you to move this property.

Speaker 1 (01:00:01):
This is where I recommend your price. Okay, I got
to take a break, but I want to tell you
that I'm going to talk about cases where Frank came
in and listed lower and others places were listed higher,
but when it came to the sale, Frank sold for
higher than the ones that were listed higher. How can
that happen? How do you start out lower and get

(01:00:24):
more money than the people who started out higher. We'll
talk about that and more coming up on the Troubleshooter
Show three zero three, seven to one to three. Talk
if you have any questions about buying or selling. If
you want to sell your house.

Speaker 4 (01:00:35):
Give us a call. If you want tricks of the trade,
give us a call.

Speaker 1 (01:00:39):
We have Frank Toran, the real estate Man, with us,
and I want to remind you fix It twenty four
to seven right now is doing that extreme clean and
check and tune of your furnace for just thirty nine bucks.
They're not going to be able to do it as
the cold hits. Get it before the cold hits. That's
fixmihome dot com. Book now seven to zero roh five

(01:01:01):
two six thirty nine, thirty nine. Go with a sure
thing Denver's best roofer Excel roofing dot com. You don't
pay a cent until you're content. Wait time for an
insurance check up free, no obligation. In comparison, call Compass

(01:01:21):
Insurance paying too much your coverage at dozens of insurance
companies find out now three oh three seven seven to
one help. You'll think you're his only customer when you
choose Frank Durand the real estate Man dot com to
list your home with Remax Alliance three oh three nine
two zero sixteen twenty two. Hi Tom Martino here three

(01:01:43):
O three seven one three talks seven one three eight
two five five. Okay someone wants to know they have
an older home and they have shower. Uh, let's see,
let me get to this text here, dog gone it anyway?

Speaker 4 (01:01:57):
Oh?

Speaker 1 (01:01:58):
Here it is as Frank, if your house has one
tub in the house and the other rooms have showers,
they want to remove the one tub into a large
walk in shower. Does a home have to have a
tub to be viable? That's bottom line is what they're asking.
Great question, toppy. See here's the thing with that. You

(01:02:18):
notice a lot of these builders nowadays. Yeah, the primary bedroom,
what do they do? They don't have the five piece
bass some of that. They put these big showers in. Right.

Speaker 4 (01:02:25):
Right, it's not that you have to have a tub.

Speaker 1 (01:02:27):
I'm noticing fewer and fewer tubs. Yeah, it's right, And
I think I've noticed the same.

Speaker 19 (01:02:32):
So I would say, if I was helping a seller
in that situation, all I would say is, let's look
at the comps, let's look at this area to area,
and let's see what your competition is, and let's see
if that's even making a difference.

Speaker 1 (01:02:42):
It probably won't. It probably just a mod I think
a large walk in shower for the master would be wonderful. Yeah,
And he says, but the other rooms have showers. There
is no tub in the house. Does that make a difference.
I don't think anyone would ever deny buying a house
because it doesn't have a tub.

Speaker 19 (01:02:58):
And Tom, honestly, I've sold like that and never had
a problem selling him. That was never a reason somebody said, oh,
I'm not buying the house. Usually the biggest feedback you
hear is Okay, well I don't care for the floor plan,
or it's too much deferred maintenance, or I don't like
the location of it because it's right by a busy street.

Speaker 1 (01:03:12):
Those are the three biggest ones I hear, okay, and
then I had I want to find I have some questions,
okay on the on the all in one loan, ask
John what credit score is needed.

Speaker 4 (01:03:24):
For this loan?

Speaker 15 (01:03:26):
Seven hundred credit score?

Speaker 1 (01:03:28):
A seven hundred credit score, that's John from CMG Financial.
So if the house is paid off, how much can
you pull out of a house?

Speaker 4 (01:03:40):
What loan to value is the all in one loan?

Speaker 15 (01:03:44):
Eighty percent loan to value on primary residence or second home.

Speaker 1 (01:03:48):
So if someone has a house worth a million dollars,
they can literally get an eight hundred thousand dollars line
of credit.

Speaker 4 (01:03:56):
That is correct.

Speaker 15 (01:03:58):
Long, Okay, you know income, we do qualify in the
debt income ratio.

Speaker 4 (01:04:01):
But yeah, okay, so they.

Speaker 1 (01:04:04):
Do qualify and debt to income, and so basically you're
qualifying for a loan.

Speaker 15 (01:04:08):
Yes, you're qualifying for a loan. It's not just on
the on the equity in the house.

Speaker 1 (01:04:14):
Now, someone else said, what how does this differ? Well,
it differs in a lot of ways. But I think
what they mean is if I have a home with equity,
why would I do a reverse loan? If I could
do one of these, that's a good question. Can this
Can this replace a reverse loan instead of getting a
reverse loan?

Speaker 15 (01:04:33):
Yeah, So the big difference there is qualifying, you know,
is with that debt income ratio type thing, a lot
of reverses they don't have the income coming in as
much anymore. So they like that fact of it. But
you know, we we actually used to tout it as
you can do the all on one loan. It's it's
the reverse before you can qualify for a reverse because

(01:04:56):
of age, but you can use it same thing as
EQUI out of the house. It's just when you do
use the money you have to make a payment on
it or a reverse. You never have to make a
payment on it, okay.

Speaker 4 (01:05:07):
So when you say you have to make a payment
on it.

Speaker 1 (01:05:09):
So when I have this all in one loan and
I pull some money out every month, I have to
make what an interest payment?

Speaker 15 (01:05:16):
You have to make an interest payment on what is out?
So you know, say you did a five hundred thousand
dollars loan, but you only have one hundred thousand out.
You have access to five hundred, but you're only making
the payment on one hundred thousand thousand because that's all
you have out.

Speaker 1 (01:05:29):
About, okay, And that's the way it works. The money
out you pay.

Speaker 4 (01:05:32):
Interest only interest only, yes, yes?

Speaker 1 (01:05:36):
And can you take the money for the interest only payment?
Can you take it from the loan?

Speaker 15 (01:05:42):
Yes you can. That's what's great about it. You actually
never have to write a a make a mortgage payment.
They can deduct it either loan, Yes you can, Yes,
you can.

Speaker 4 (01:05:51):
All right?

Speaker 1 (01:05:51):
Three oh three seven one three talks are number seven
one three, eight two five five. Very interesting discussion. So
right now, Frank, somebody wants wants to know about condos again.
What are some of the issues they want to list
their condo. What are some of the issues keeping them
on the market. I think the biggest issue, Tom.

Speaker 19 (01:06:13):
Is the abundance of inventory, and some areas are getting
hit harder than others.

Speaker 4 (01:06:17):
Well, I'll tell you why they're selling them.

Speaker 1 (01:06:20):
They're selling them because they can't they I'll tell you why,
because they can't afford the new assessments. I mean, it's
getting to be ridiculous with assessments.

Speaker 19 (01:06:30):
With hoa's increasing, if there's a special assessment, if there's
a pending lawsuit, we run into that.

Speaker 1 (01:06:36):
Sometimes cost of insurance.

Speaker 19 (01:06:40):
That's knock some buyers out of the market, and then
with rates being higher, that's not helping. Now the rates
did drop a little and gave a little bit of relief,
but overall we're seeing less buyers in the market with
some of those issues.

Speaker 1 (01:06:51):
I'm going to go over some of the tips on
buying a condo, some of the things I've come across
that people have been stung with.

Speaker 4 (01:06:57):
Right after this, I'm Tom Martine.

Speaker 1 (01:07:05):
Go with a sure thing Denver's Best roofer Excel roofing
dot com. You don't pay a cent until you're content.
Time for an insurance checkup, free, no obligation comparison call
Compass insurance paying too much your coverage at dozens of
insurance companies. Find out now three oh three seven seven
to one help. You'll think you're his only customer when

(01:07:27):
you choose Frank durand the real estate man dot com
to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two. Hi Tom Martino here
three oh three seven one three talks seven one three
eight two five five.

Speaker 4 (01:07:45):
So, by the way, of all the houses.

Speaker 1 (01:07:48):
For sale, twenty eight percent of them are affordable to
the average wage journer in America, only twenty eight percent
of all homes all homes, only twenty eight percent affordability.

Speaker 4 (01:08:06):
That is an all time low.

Speaker 1 (01:08:09):
It used to be that at least half the homes
were affordable, but only twenty eight. And Colorado has seen
some of the biggest spikes in pricing and affordability. So
have you noticed that frame compared to when people move here,
are they surprised at how much it costs to live here? Oh?

Speaker 19 (01:08:31):
Sometimes I have people move from other states that say, wow,
geez where I come from? You know, I was able
to get twice the home for that price, right exactly?

Speaker 1 (01:08:41):
So as far as the home pricing itself, you also
have qualifications, and there are many markets where it is
hard to qualify, and a lot of that has to
do with interest rates, and so we're going to talk
about that and more coming up.

Speaker 4 (01:08:59):
Plus we're going to go over how to safely buy a.

Speaker 1 (01:09:02):
Condo if you're in the market for one, without getting
stuck with high assessments.

Speaker 4 (01:09:07):
All of that coming up on the Troubleshooter Show.

Speaker 1 (01:09:13):
Go with a sure thing Denver's Best Roofer Excel Roofing
dot com. You don't pay a cent until you're content.
Please time for an insurance check up free, no obligation
comparison call Compass Insurance paying too much your coverage at
dozens of insurance companies find out now three O three
seven to seven to one help. You'll think you're his

(01:09:34):
only customer when you choose Frank durand the real estate
Man dot com to list your home with Remax Alliance
three oh three nine two zero sixteen twenty two.

Speaker 2 (01:09:48):
Ripped so you don't have.

Speaker 1 (01:09:53):
Come run inches as fast as we can.

Speaker 2 (01:10:00):
Gonna help com.

Speaker 1 (01:10:02):
Dix is the Troubleshooter Show. No Tom Martino, Hey I'm
Tom Martino and I welcome you to the show where
we are solving problems, answering questions, and taking complaints. This
is the only show of us kind anywhere, the longest
running show with the same host still on the air,
and I'm proud to be him, and thank god I'm here. Boy,

(01:10:26):
that's all I can say this year. I've just been
talking to Deputy d about it. The majority of this
year has been me fighting cancer. And it's over well,
I mean, I hope it's over right. They say I
have to be screened from here on out. I might
be a little more susceptible and I won't digress with

(01:10:46):
a lot of health talk, but in general, I'm getting
a lot of inquiries from the time I had doctor
Ron Rosedale on and I've summarized some of this stuff
and we'll talk about it another time for those listening
on diet and exercise and all of that.

Speaker 4 (01:11:02):
Right now, I want to talk to Mitch.

Speaker 1 (01:11:05):
Mitch wants to talk about stucco, and then we have
a shout out to Frank Duran. After that, somebody, I
guess wants to sing your praises. Boy, that wouldn't be
that wouldn't be unusual, But let's talk to Mitch first. Mitch,
what is your question on sir? Welcome to the show.

Speaker 4 (01:11:21):
Mitch.

Speaker 5 (01:11:22):
Did you say you have cancer?

Speaker 1 (01:11:25):
I did have cancer, sir. They say I don't any more,
thank god, But I had pancreatic cancer.

Speaker 5 (01:11:33):
Well, do you know who doctor Joel Wallack is?

Speaker 4 (01:11:41):
No, sir, I do not.

Speaker 5 (01:11:43):
Okay. He cures a lot of people which natural Bible
based cheting, and he cured me in six months of
muscular not muscular dystree, but me's multiple scroses using natural
plant based supplements. And then my five year old back

(01:12:04):
chronic back pain and weakness was gone in eight weeks
with just adding three kinds of dried fruit to my diet.
Doctor Joel Wallach you can find him online. He has
a company called Youngevity, and he's on coast to coast
every six weeks, answering questions for three hours from callers.
He diagnoses over the phone.

Speaker 4 (01:12:27):
Well, thank you, Mitch for that.

Speaker 5 (01:12:29):
I've bought his supplements since nineteen ninety eight. Sporadically, he's
cured me of several minor issues, but MS and the
chronic back pain were the two most serious.

Speaker 1 (01:12:45):
And so you called up. You called about stucco. I
don't mean to downplay what you're saying. It's just a
little I just don't want to get two sidetracked. Tell
me about your stucco.

Speaker 5 (01:12:59):
Well, I want to find doubt. I want to I
don't have stucco yet. I want to find out about
the viability and possible value of stuccoing the exterior of
my house.

Speaker 4 (01:13:14):
What is on your house right now?

Speaker 5 (01:13:15):
Mitch painted wood shingles.

Speaker 1 (01:13:20):
Now, when you say wood shingles, are you talking about
real wood?

Speaker 5 (01:13:25):
Yes, the house is really old, so it has the
original shingle.

Speaker 1 (01:13:32):
And is the siding like ship lap siding they call it?

Speaker 8 (01:13:36):
Or is it?

Speaker 4 (01:13:36):
Is it vertical or horizontal?

Speaker 5 (01:13:38):
First of all, it's vertical and overlaps, you know, a
crection of an inch, Okay, but.

Speaker 1 (01:13:47):
It runs vertical. The length of the board runs vertical.

Speaker 5 (01:13:52):
Well, it's a board, it's a it's a shingle. They
vary in width from a foot to you know, maybe
six eight inches.

Speaker 4 (01:14:01):
Okay, it's hard for me. What's underneath that board?

Speaker 5 (01:14:06):
Nothing but slats that they're nailed to.

Speaker 3 (01:14:10):
And the roof it was the same.

Speaker 5 (01:14:14):
I replaced that. They're just horizontal slats and then insulation
and sheet rock.

Speaker 4 (01:14:22):
So you don't have any plywood sheathing on your house?

Speaker 8 (01:14:29):
I do, I don't think so.

Speaker 1 (01:14:32):
Well, what I mean is is your house like you
have studs in your house, right, like, Okay, what is
nailed over the studs before you get to your siding?

Speaker 5 (01:14:45):
Well, I don't know, because the shingle I haven't replaced
any shingles, okay, behind them?

Speaker 1 (01:14:50):
Okay, Well, let me just give this to you in
a nutshell stucco.

Speaker 4 (01:14:56):
Go ahead.

Speaker 3 (01:14:56):
Hey, what there was in my garage?

Speaker 5 (01:14:59):
It had It's the same thing, and I had to
put drywall and insulation in and there was no plywood
behind the shingles.

Speaker 1 (01:15:13):
Okay, all right, I get what you're saying. Here is
what has to be done if you want to put
up if stucco. But here's the good news. The good
news is stucco is one of the easiest retrofits for
a home because of its of how okay, what I

(01:15:35):
mean is it can It can be slathered on almost anything.

Speaker 4 (01:15:39):
But here's what the steps are.

Speaker 1 (01:15:42):
You have to have some kind of rigid OSB or
plywood sheathing and that goes over the studs. Okay, Once
that's done, then putting up stucco is easy. You can
put up stucco, and what you need is someone like
Genesis Total Exteriors or great company like that, and they

(01:16:02):
can retrofit your house with stucco. And when I say
it's one of the easiest to do, what I mean
is it usually goes with almost any style of home
and it adds value and it also adds an air
of I don't know, it's just very very elegant siding
if you do it, but you have to take off

(01:16:23):
what's on there. Obviously, if it was like a flatter siding.
Sometimes they can put the wire over the wood siding
that's already on there and then just apply stucco. Stucco
is applied over a wire mesh and that's what holds
onto that stucco. Then there's a topcoat.

Speaker 4 (01:16:43):
Put on that.

Speaker 1 (01:16:44):
But I would say that if you have an older home,
as long as you have studs on that house and
they can put up some plywood or OSB sheathing, you
can retrofit to stucco. It's easy. They can tell you
in five or ten minutes, well how easy it'll be

(01:17:05):
once they look at your house.

Speaker 5 (01:17:08):
Yeah, do you have a number for anybody?

Speaker 4 (01:17:11):
Yeah?

Speaker 1 (01:17:11):
Yeah, I would recommend Genesis for sure, he does stucco.

Speaker 4 (01:17:15):
He does a great job.

Speaker 1 (01:17:16):
I can give Tom Yeah, well, yeah, yeah, Genesis tootal
exteriors dot com. It's it's three oh three six seven
nine eight five zero nine and she can give that.

Speaker 5 (01:17:29):
Yes, one, just one more thing.

Speaker 1 (01:17:32):
If you look up doctor.

Speaker 5 (01:17:34):
Joel not Joel Joel Wallick on Wikipedia.

Speaker 3 (01:17:39):
Yes, certain reason things that I've never heard of.

Speaker 5 (01:17:41):
I don't even know what they are. But I believe
he discovered the cure for SIDS, which is lack of
selenium in baby formula. And you never hear about six
because they passed long requiring selenium in formula.

Speaker 1 (01:17:54):
Now, okay, Mitch, I appreciate that very much. Listen, I
want to say this, Okay, I am very hesitant to
talk about specific remedies and specific.

Speaker 4 (01:18:07):
Doctors and all of that on the show.

Speaker 1 (01:18:12):
But that's so I might sound a little reluctant, that is,
until I can look into it. Because everyone has their
favorite doctor and it usually follows a website and a
book and recommendations for their their so called cures and stuff.

Speaker 4 (01:18:28):
So anyway, I meant to.

Speaker 1 (01:18:31):
Put them on hold.

Speaker 7 (01:18:32):
What do I have to do?

Speaker 4 (01:18:33):
People?

Speaker 1 (01:18:33):
I mean, how do I signal that do you want
me to have a tone or something. I mean, God,
dang it, I thank you for calling. I appreciate that.
So let me just say that again. I personally don't
like talking about specifics like that until at least I
can check them out because people take with it, they

(01:18:55):
take it and they run with it. And here's the
bottom line. Okay, I'm a radical when it comes to
health because of all of my background. And again, when
someone calls and says he's cured me of that, or
he's cured me of that, I don't want to be
responsible for people doing it and then saying I heard

(01:19:15):
about it on your show. So I'm again very reluctant
to talk about very specific things. I love talking about
health in general, but I'm a little radical when it
comes to health in general because there in my in
my world, there is no such thing as a specific

(01:19:35):
illness or a specific condition. It is a lack of
communication within your cellular structure. Okay, I don't want to
get I don't want to get too far into it.
But so when someone says, you know, what can you
do for this condition or what can you do for
that condition? The answer, if you're truly, a purest is
the same with all conditions. You have to step up

(01:20:00):
the intercellular communication and signaling to make sure.

Speaker 4 (01:20:05):
Your cells know what they're doing and where they are.

Speaker 1 (01:20:09):
And you can make cells healthier and trick your body
into making them healthier by keeping your body in what's
called a repair and maintenance modality. Okay, you have to
be in repair and maintenance. When we are born, every
cell in our body is meant to repair and maintain

(01:20:30):
to get us to reproductive age. Once we're past the
age of reproduction, the signal to our body is to replicate,
and it turns into cancer. So if anyone, if everyone
lives long enough, they will eventually get cancer because it
is in the cell signaling to do so. In order

(01:20:53):
to live long, in order to be healthy, you have
to trick your body cricket.

Speaker 4 (01:21:01):
Into believing that nutrients.

Speaker 1 (01:21:04):
Are scarce and nutrition is scarce, and you stress your
body just a little. It's a magical formula and your
cells go into what's called repair and maintenance. This repair
and maintenance mode can keep you healthy and extend your longevity.
So to talk to me about a specific illness or

(01:21:27):
a specific condition to me, sounds like a guy with
a car that's all junked up and he wants to
know how to fix the fender dent. It doesn't matter
if you fix the fender dent. If your car is
a piece of crap, I'm gonna move on now. So
three zero three seven to one three talks seven one

(01:21:49):
three eight two five five.

Speaker 4 (01:21:52):
We have all kinds of things to talk about. I
would like to get.

Speaker 1 (01:21:57):
Mark Shamansky on from Genesis if we could to ask
him about retrofitting stucco to a home. So if you
can do that, that would be great. And we have
more coming up on the Troubleshooter Show. Someone wants to
weigh in on Frank Duran the real estate Man dot
com coming up. Go with a sure thing Denver's Best

(01:22:22):
roofer Excel Roofing dot Com. You don't pay a cent
until you're content. Time for an insurance checkup, free no
obligation comparison call Compass Insurance paying too much your coverage
at dozens of insurance companies find out now three all
three seven seven to one help. You'll think you're his
only customer when you choose Frank Duran the real Estate

(01:22:44):
Man dot Com to list your home with Remax Alliance
three oh three nine two zero sixteen twenty two. Hi
Tom Martine, you're troubleshooter three O three seven one three
talks seven one three eight two five five.

Speaker 4 (01:23:00):
Daphne, Welcome to the show.

Speaker 1 (01:23:02):
What's going on?

Speaker 4 (01:23:03):
Daphne?

Speaker 1 (01:23:03):
You you want to give a personal experience with Frank Duran,
the real estate man. Hell you Sean?

Speaker 9 (01:23:15):
Oh?

Speaker 11 (01:23:15):
Can you hear me?

Speaker 4 (01:23:16):
Yes?

Speaker 3 (01:23:17):
I can go ahead, daf Okay.

Speaker 20 (01:23:20):
Frank sold my parents' house very quickly, and we were
so impressed that when my children had to move out
of state, they put both of their houses on the
market with Frank. And I'm going to shout out those
homes so people can look at it at Frank Duran

(01:23:40):
dot com. Thirty one twenty four North Gilpin Street and
nineteen three three four East Prenis Place in Centennial.

Speaker 4 (01:23:51):
The first one's in Denver and they're they're listed right now.

Speaker 20 (01:23:57):
They're listed right now with Frank Duran the realists.

Speaker 1 (01:24:01):
All right, Frank, that's pretty cool. She said that you
sold that house within a couple of days, her parents' house.
God bless you, Daphne.

Speaker 4 (01:24:10):
Yeah, that was but last year, was that right, Daphne?
Was that last year.

Speaker 20 (01:24:14):
Actually it's been a year and a half.

Speaker 4 (01:24:20):
Wow, time goes by quick, doesn't it.

Speaker 16 (01:24:21):
Tom.

Speaker 1 (01:24:23):
You know, this is what I don't understand, Daphne, And
maybe Frank can explain. We have had several examples where
houses have been listed by others and Frank takes them
over and they sell, And I don't know. I don't
believe in magic. So Frank, what is it that you
find when you take over a listing that you do

(01:24:44):
differently because you've had more than a couple I mean
we've had I've heard this over and over and over.
We've had some houses on the market for ninety days.
You take it over and sell it within a couple
of days. Why is that?

Speaker 8 (01:24:58):
What is it?

Speaker 19 (01:24:59):
Well, you know, there's a number of things we do.
We look at the market dynamics. We also take a
different approach to the marketing. I think a lot of
agents they'll put the home on the MLS still do
open houses.

Speaker 1 (01:25:09):
They wait. A lot of people don't realize, oh wait,
they put their sign up and hope other people sell it.

Speaker 19 (01:25:15):
You do outbound, outbound marketing because what a lot of
people don't realize, Tom, open houses is a waste of time.
Nine times out of ten, you're just inviting entire kickers. Yeah,
you're just inviting people in that haven't e been screened.
They don't know if they qualify for the home. A
lot of more neighbors, but it seems like you know
the agent, they appear active, but are they being productive.
That's the big question.

Speaker 1 (01:25:34):
You know.

Speaker 4 (01:25:35):
Here's what an open house is for.

Speaker 1 (01:25:36):
It's to give the illusion that you're doing a lot
for the homeowner who's selling. They love to see an
open house. But like you said, Frank, very seldom are
home sold through an open house.

Speaker 4 (01:25:47):
Yeah, that's right.

Speaker 19 (01:25:48):
And so what we do is we pinpoint where we
believe the highest demanded buyers are coming from.

Speaker 4 (01:25:52):
I do a lot of research to do this.

Speaker 19 (01:25:53):
Time, and we'll hit a certain area and we just
aggressively hit There's other things I do too, I mean,
we put them on TV and do different things, but
we really push these properties because I believe, especially in
a market like this, you have to leverage the price
the right way to create demand, but you have to
go out there to the right buyers. Otherwise you just
kind of sit out there in space.

Speaker 1 (01:26:10):
And another secret I want to mention, by the way,
thank you Daphne first Stephne for that shout out. But
one of the things that I think is important is
if you do hire Frank, don't hire him with your
own terms and conditions.

Speaker 4 (01:26:26):
Listen to him.

Speaker 1 (01:26:27):
There have been people that this is one of the
biggest things that we find. Many people hire a real
estate broker based on what that broker says they're going
to list the house for. So if a broker says
we're going to this house is great, We're going to
list this house for seven hundred and twenty five thousand
dollars and Frank comes in and says, I think we

(01:26:51):
should list it at six eighty five. Now they're going to, most.

Speaker 4 (01:26:55):
Likely because they're stupid, go with the.

Speaker 1 (01:26:57):
Guy that said seven to twenty five, because they're thinking, well,
I want more money than six p't eighty five. Well,
the listing price is very seldom the selling price. Here's
the difference. When you list it too high, what happens
is you end up having to come down, which is

(01:27:20):
a sign of weakness. If you list it lower and
get multiple offers, you then can raise the price and Frank,
you have done that time and time again. In our
my personal situation, I had a big penthouse condo and

(01:27:41):
the property shall remain unnamed. Our neighbor was so pissed
that we listed the condo at whatever.

Speaker 4 (01:27:50):
We listed it at okay, and he said.

Speaker 1 (01:27:52):
I'm listing mine at two point three or two point four,
and we said, well, we're listing ours at one point
four to one point five, and he was so pissed.
He says, you're bringing down the values of this whole place.
So what happened was his was listed for two point

(01:28:14):
four or two point five, on and on and on
he had to lower it still, on and on and on.
We sold ours within sixty days, and we sold it
for way more than we listed it. In fact, we
set a record for condo sales in that building. And

(01:28:35):
he ended up selling for less than me. So I
started out lower, he started out much higher. I ended
up selling much higher, and he ended up selling much lower.
So the listing price is the secret. Well that's one
of the secrets. And I'll say this. He goes, you

(01:28:55):
never come in as the highest one on. I mean,
you come in very modestly, knowing that you can negotiate.

Speaker 19 (01:29:02):
The true And have we just closed one here not
too long ago. I'll tell you what happened the neighbor,
which was a very similar to his property. They were
asking a million thirty one oh three zero, and they've
been sitting there for forty one days.

Speaker 1 (01:29:12):
They were hearing crickets. And I always give the seller, look,
you're the boss of the price, not me. But here's
the idea. If we leverage, it's here. If you price
in the middle, it's here. If you start hide and
come down, it's here. But I'm not advising you do that.
And I show them the pros and cons. This particular
sellers is Frank, let's leverage like you're saying. So we
didn't price it at a million thirty. We priced it
at nine hundred just to squish under a millionaire. We

(01:29:34):
end up selling for a million seventy one one oh
seven to one. Okay, I had multiple bits the property
at ten thirty said how did they do that? So
then they tried to copy our formula. But the problem
was they waited too long. Now they priced at nine
ninety nine. I think they settled at nine to eighty nine.
They actually went lower. People can see the listing history
and I can say, wait a minute, why did they
come down so much?

Speaker 4 (01:29:53):
And it's hard to go back up.

Speaker 1 (01:29:55):
It's easy to start low and go high.

Speaker 4 (01:29:58):
It's a sign of weakness when you start high and
go low.

Speaker 1 (01:30:01):
Yet you have these idiots who higher brokers based on
the high listing price. And the high listing price means nothing.

Speaker 19 (01:30:10):
Oh sure, and I can imagine my seller, now he
did trust me, but I can imagine him saying, this
guy was trying to give my house away. But in reality,
it's not how you start, it's how you finish. And
we finished directly exactly.

Speaker 1 (01:30:23):
And people, I can't tell you how many people they
start high, and the only reason they do is because
the real estate broker wanted the listing, and the broker
knows if they get the listing then they can pound
them down, and very seldom will someone fire the broker.
So they get a broker who tickles their ears. They

(01:30:44):
get a broker who says, oh, yeah, we're going to
list this really high. And what happens is they end
up selling much much lower. And it's amazing. I've seen
Frank do it over and over and over. I've seen
him lose listings because people wanted him to start out higher.

(01:31:05):
And he says it would be bad if we started
out higher, you'll be one of the highest in the
neighborhood and the only place you have to go is down.
Frank does it where he lists it for lower and
then gets higher. It's amazing. Anyway, we got more coming
right up. Go with a sure thing Denver's best roofer

(01:31:33):
Excel Roofing dot com. You don't pay a cent until
you're content. Time for an insurance check up free, no obligation.
In comparison, call Compass Insurance paying too much your coverage
at dozens of insurance companies find out now three O
three seven to seven to one help. You'll think you're
his only customer when you choose Frank durand the real

(01:31:54):
estate Man dot com to list your home with Remax
Alliance three three nine two zero sixteen twenty two. Hi
Tom Martino here three O three seven one three talk
seven one three two five five Mark Schamansky, Is there
something going on that I should know about? Where's this

(01:32:17):
sound coming from? I'm getting some sound that I don't
know where it's coming from. Guys, all right, all right, well,
I got to figure out where it's coming from, all right?

Speaker 4 (01:32:33):
Are we there?

Speaker 1 (01:32:34):
Three O three seven one three talks seven one three
eight two five five three O three seven one three
A two five five dragon you still have me? Okay, good,
I stop the noise anyway. I want to go back
to the UH to Mark Schamansky, Genesistotalexteriors dot Com Genesis,

(01:32:59):
and I want to ask them about retrofitting a home
because that's you know, a lot of people ask that
they want to go to stucco. What's involved in that,
Mark going to stucco? What is involved in that?

Speaker 16 (01:33:12):
Well, the most common time that we put stucco is
somebody has wood or old fiberboards sighting and the sighting
has passed its life, and so we want an update
it look. And so typically what we'll do, if the
siding is in really bad shape, We're gonna ahead and
take it off, okay, and make sure that behind that,
behind that they have OSB or a good substrate for

(01:33:35):
us to apply to stucco to Okay, from there, we
put on chicken chicken wire, You do a lath coat
and then you do it you know meania coat and
a final coat and you get done. You have a
half inch of concrete on the outside wall of your house.

Speaker 1 (01:33:48):
Okay, Now, what kind of sheathing do you need do
you you often have to replace it? Do you find
that houses don't have what's adequate to put stucco over it.

Speaker 16 (01:34:01):
It just depends on how the house is a lot
of times they use that black fiberboard, which is not sufficient.
We'd have to put OSB up then. But if you
have wood siding, a lot of times that's in good
enough shape and we can just go right on top
of the wood side and we don't even have to
demo any of that anything else.

Speaker 1 (01:34:17):
You can wait. Really, so if it has a good
wood siding, you can That's what I was wondering. You
can actually go over that wood siding, correct.

Speaker 16 (01:34:26):
Yeah, and you know we put a vapor barrier for
a purse. But then yeah, then we just put the
lath coat, middle coat, and then your final coat again
same thing. A half inch so lap side, and you're
gonna have areas that are a little bit thicker in areas,
but overall the thickness of the stucco hard stucco coat
will be a half inch. And the outsi your house,
which no bird's gonna pack through, no animal is gonna

(01:34:47):
get through, no insects, and holds up really well. In
the Colorado environments.

Speaker 1 (01:34:54):
And Mark, someone just asked me, what do you think
about the drive it system? And can you playing what
the drive it system is?

Speaker 16 (01:35:03):
They're probably talking about ephis.

Speaker 10 (01:35:06):
Yes, Drivate is actually a manufacturer, so you.

Speaker 16 (01:35:08):
Got okay, And ephis is when you use a styrofoam backer,
and you used to have a lot of problems with
that because then what would happen is you get a
little crack in your stucco or you got too low
to the ground and the styrofoam would suck up water.
We typically do not put that on because the same
thing with our finches and our woodpeckers in the Colorado

(01:35:30):
they'll they love that stuff because they'll go and they
start pecking on it and they're like, oh, this is
a hollow behind here, and they peck right through it.
So we typically do not use that system. We only
do hard coat.

Speaker 4 (01:35:43):
Okay. Hard coat is over the wire right, yes, yeah, okay.

Speaker 16 (01:35:48):
The ETHIS system your your concrete and the outside is
like an eighth image thick. There's really very little concrete.

Speaker 4 (01:35:57):
Now, can you can you do a combination.

Speaker 1 (01:35:59):
I've heard of some that do the hard coat for
the big long flat surfaces, But for around windows and trim,
they do the over the foam.

Speaker 4 (01:36:09):
Is that good or bad?

Speaker 8 (01:36:11):
No?

Speaker 16 (01:36:11):
And we do that too because it just makes sense
to use the foam in those areas. But you're still
going to have a half inch of concrete with us
on the top of that. You know, they're just using
that styrofoam to build up, you know, to have a
border around your windows and your doors, and you know,
it's just kind of an act. And usually you do
that as an accent color. It looks really really sharp.

Speaker 1 (01:36:32):
Someone wants someone just today, I'm getting texts while you're
on the air. Someone wants to know can you change
they had they bought a house that's stucco and they
want to know can you change the color? Can you
paint right over it? Or do you have to do
a new top coat?

Speaker 16 (01:36:48):
Yeah, there's two types of two ways to change the
color of your stucco. One of it is called fog coating.
Now this only works on sementitious product, not a synthetic
coating that's on your or it can never been painted before.
And actually what you do is you can change the
color of your stucco by applying a liquid a liquidized

(01:37:10):
concrete on top of it. It'll adhere to your existing
stucco and that's the new color it's going to be.
It's really cool. It's very cost effective. But it has
to be a special situation. Well that'll work. It's very
common in California and now as common here. We do
do it here, it's just not as common because a lot.

Speaker 1 (01:37:27):
Of times people and is that trowled on mark like
a thin coat, is that traveled over?

Speaker 16 (01:37:34):
You actually spray it on. He use one of those
big sprayers and you spray it, not a not a
paint sprayer, but a you know, the old pumping type
of sprayer that like a garden sprayer, but a big one, okay,
an industrial size one of those. And then and then
you can paint stucco. That's the other option. You know,
you got to use the right primer to make sure
that you get a good adhesion between your paint and

(01:37:55):
your your stucco. So the primer is the number one
important thing on that. And then used too, you know
a couple of coats of very high end quality paint
that has some elastic merry capabilities, like the higher insurance
lambs or higher and bent.

Speaker 1 (01:38:09):
Well, now if someone is doing. If someone is doing
stucco from scratch, like they want to retrofit their house
or it's a new house or a new outbuilding or whatever,
and they're doing stucco. Is the color put in the
very first coat you travel on, or is it only
put on.

Speaker 4 (01:38:26):
The top coat?

Speaker 16 (01:38:28):
It's put on the last coat, the final coat that's
trialed on. That's the coat that has the color, and
everything else is just gonna be cement color below that.

Speaker 4 (01:38:37):
Okay, got it?

Speaker 1 (01:38:38):
And that's obviously because that would be needless expense to
put color through everything. So on the how many coats
are there on conventional stucco that you do, Mark, we do.

Speaker 16 (01:38:50):
We do three. We do our scratch coat or intermediate coat,
and then our top coat.

Speaker 4 (01:38:55):
Okay, and that's you know, the chicken.

Speaker 16 (01:38:57):
Wire, and then the intermediate coat. We have a mesh
that stops all your hairline cracking, and then you do
your top code.

Speaker 4 (01:39:03):
On top of that.

Speaker 1 (01:39:05):
So you see, it's pretty thorough and it's a pretty
hearty finish as well, isn't it. As far as holding
up to the elements, holding.

Speaker 16 (01:39:12):
Up to elements the movement, you know, I believe it
or not. Stuckle walls move a lot because you you know,
in the morning it's going to say it's a winter
time and it's you know, thirty degrees out or whatever.
Then all of a sudden, the sun hits inside your
house and your house is seventy degrees That concrete is moving,
believe it or not, it's expanding as it gets warmer.
So you need to make sure it's applied properly so

(01:39:33):
you don't get those little hairline cracks.

Speaker 1 (01:39:35):
Okay, so that you just heard the caller who called
in before and those texting me Genesis tootal exteriors dot Com.
Thank you Mark for being here. Three zero three sixty
seven nine eight five zero nine. Okay, we have Will
who as a question about social Security benefits. Ask Will
to hang on. We'll take him right after this this

(01:39:56):
short break. One clear Choice Garage doors for your garage
door needs four seven.

Speaker 4 (01:40:00):
Why would you have to call someone in the middle
of the night.

Speaker 1 (01:40:03):
Well, if your spring breaks and you're not going to
get out in the morning for work or maybe you
can't close your door, be and secure your home and
you need them, they're available twenty four to seven. Here's
what I love about one Clear Choice Garage Doors they
have all of their prices and everything they do listed
on their website. One clear choice, doores dot com go

(01:40:30):
with a sure thing Denver's best roofer Excel Roofing dot com.
You don't pay a cent until you're content. Time for
an insurance check up free, no obligation comparison call Compass
Insurance paying too much your coverage at dozens of insurance
companies find out now three all three seven to seven
to one. Help. You'll think you're his only customer when

(01:40:52):
you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two. Hey Tom Martino, your
troubleshooter will what is your question on Social Security?

Speaker 4 (01:41:09):
Go ahead, sir Martino?

Speaker 16 (01:41:11):
Yes, I.

Speaker 8 (01:41:14):
Worked for Goodwill. I started receiving SSI in two thousand
and eight, and I worked for Goodwill for personally.

Speaker 1 (01:41:23):
A year now for those for those listening, SSI is
Supplemental Security income.

Speaker 4 (01:41:30):
Go ahead, sir, Yes.

Speaker 8 (01:41:33):
And then so they canceled me. But this is two
years and four months ago that they canceled me. They
have not reinsated my benefits.

Speaker 4 (01:41:42):
Why did they cancel you?

Speaker 8 (01:41:45):
Because I worked for Goodwill. I was under the impresionent
that I was mistaken because of the COVID issue, that
people were allowed to work a certain amount.

Speaker 1 (01:41:54):
And well, I'm not sure. Are you talking about SSI,
the federal program that provides people it supplements your social
security right? Yes, and they and you used to get SSI, yes, okay,

(01:42:17):
and then they took it off yes, completely, and they
said it was because you were working.

Speaker 4 (01:42:25):
Yes, okay. Well that's all correct, So what part are
you calling about.

Speaker 8 (01:42:32):
I was curious when they might be reinstated. I'm in
an assistant living right now, because they had a TVI
in two thousand and eight, but they never did reinstate
my benefits. I stopped working for Goodwill in twenty twenty
four or twenty twenty three, may have twenty twenty three,

(01:42:53):
and it's been two years and four months that they
have not reinstudied in my benefits.

Speaker 4 (01:43:00):
Have you actually asked them to take a look.

Speaker 1 (01:43:03):
Obviously, when they took you off of it, it was
because you are making too much. Supplementary Secure Supplemental Security
Income provides monthly cash payments. I'm reading this from their
site to help people with limited income who cannot provide
for their basic needs. It's administered by the Social Security Administration.

(01:43:26):
You qualify if you're sixty five or old er, blind
or disabled, and you have limited income and limited resources,
and you you fall under all of these categories.

Speaker 8 (01:43:40):
Yeah, I'm blinded.

Speaker 1 (01:43:41):
Well have you okay? I understand? Have you actually called
though and talked to them about it?

Speaker 8 (01:43:48):
I have a numerous times when they my brother has
an expression hit to the clips. My brother came to
the house manager where I reside and we had a.

Speaker 1 (01:43:58):
Call right hold on. I'm just gonna give you a
quick quick number to call. Hold on go with a
sure thing Denver's Best roofer Excel Roofing dot com. You
don't pay a cent until you're content. Time for an
insurance check up, free no obligation comparison call Compass Insurance
paying too much your coverage at dozens of insurance companies

(01:44:21):
find out now three oh three seven seven to one help.
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two.

Speaker 13 (01:44:34):
Yeah, rip.

Speaker 2 (01:44:42):
Delet advise you don't have come runs as fast as
we can. Show Shooter's gonna help come.

Speaker 1 (01:44:53):
Max is the Troubleshooter Show. No Tom Martinez, Hi Tom
Martino here, Welcome to the show.

Speaker 4 (01:45:03):
All right.

Speaker 1 (01:45:03):
We talk about life, liberty, the pursuit of happiness, the
everyday aches and pains. You know what I say, the
things that make us tick and the things that tick
us off. We have a question for John Clays. He
is with CMG Financial. The we do the all in
one loan. I call it the liquid loan. Basically, to
sum it up, it's a thirty year line of credit.
Unlike most loans, you can pay it down or draw

(01:45:25):
it back up, so you can use the money when
you need it.

Speaker 4 (01:45:27):
When you don't need it, you don't use it.

Speaker 1 (01:45:30):
And it also credits money you keep in your bank
against the average daily balance to further reduce your interest.
Now you can get more details by calling him when
he's not here. Partner in lending dot Com. John, Someone
wants to know can you use the liquid loan? Can
you use it for investment property?

Speaker 4 (01:45:52):
Sir?

Speaker 15 (01:45:53):
You can, so, we do the loan on it on
investment properties. We cap it at seventy and five percent
loan to value instead of eighty percent. But you can
use it on investment properties.

Speaker 1 (01:46:03):
Okay, someone else wants to know. Can you use it
for a second on your home. No, we only go
in the first position with that, And I can see why.
I can see why. It's a it's a line of credit.
Here's what they want to know. This is somebody else.
They have three different bank accounts that they keep substantial

(01:46:23):
balances in. Can you sweep from more than one account?

Speaker 15 (01:46:29):
Well, those accounts aren't set up for sweeps. Like I said,
there's not very many consumer bank accounts that actually allow
sweep accounts. And one of the things tom I find
is people have three or four checking accounts and they
pay small fees on all these accounts. Instead of consolidating them.
The all on one loan, you want to make it
your primary checking account. You can tie the accounts into

(01:46:52):
them and do ach transfers. But unless you get it
into the all on one account, it doesn't sweep over
automatically too.

Speaker 1 (01:46:59):
Okay, so it's not just the money you have in
your accounts, it's the money you have in your all
in one account.

Speaker 15 (01:47:07):
Yes, yes, so yeah, they all on one account. The
loan comes with a checking account, so we okay, I
get it an account with the.

Speaker 1 (01:47:15):
Loan, and then when you write a check, you don't
have to first make a draw. You write a check
and it automatically draws.

Speaker 4 (01:47:24):
On the loan.

Speaker 15 (01:47:25):
That is correct, and that's what makes it so efficient.
You don't have to go in there like some of
these people sell the second you have to just do
so much work here. It's automatic, set it and forget it.

Speaker 1 (01:47:36):
You know it does it now if you have like
ten thousand in your checking account, every minute that ten
thousand is in there is reducing your average daily balance
on your loan.

Speaker 15 (01:47:47):
That is correct. The actually they do it is they
actually take the average daily balance, divide it by the
numbered days of the month, and then that's what you
pay interest on. So for twenty days, a lot of
people will pay all their bills through a credit card
and then pay the credit card off once a month.
And what that does is that it keeps your balance
lower for twenty five days and then you're up for

(01:48:10):
five days, so it helps pay it off quicker.

Speaker 1 (01:48:13):
Also, someone else asked, if someone doesn't one on your house,
what does it show.

Speaker 15 (01:48:21):
It's just like a regular mortgage. It'll it'll show a
line of credit like it's People think it's not, but
it's just like a regular first lane mortgage on your head.

Speaker 1 (01:48:30):
So if I had a five hundred thousand dollars liquid loan,
does it show that I borrowed the whole five hundred
or does it show just the outstanding amount.

Speaker 15 (01:48:39):
It'll show the five hundred because you can go up
to five hundred any day, so you could be at
five hundred tomorrow.

Speaker 1 (01:48:45):
So in a way, that makes you less of a
target of lawsuits and stuff too, by showing less assets.

Speaker 15 (01:48:50):
Correct, correct.

Speaker 8 (01:48:53):
It?

Speaker 4 (01:48:53):
Okay? And this is a partner in lending dot com.

Speaker 1 (01:48:57):
When he's not here, I want to go to Barry
Miller now to talk about this weekend on Saturday, I'll
be there. Vesteraiturnkey dot com or my Biggest Return dot
Com is probably the better one to sign up for
the webinar or the seminar.

Speaker 4 (01:49:12):
I'm sorry, you know, Barry.

Speaker 1 (01:49:13):
One thing that I noticed when you have people gather,
you get right to business. You don't.

Speaker 4 (01:49:18):
We don't screw around with their time.

Speaker 1 (01:49:21):
So what what do you find? Why would someone Here's
what I want to know. Why would someone come to
the seminar as opposed to just calling you.

Speaker 7 (01:49:33):
Calling us is okay. The seminar, however, in a nice
forty five to fifty minute presentation, takes the process from
start to finish. I'm able to demonstrate and with visuals
the PowerPoint really, but the visuals and the handout, how
we go step by step and how we have safeguards

(01:49:55):
built in in the turnkeys, so the consumer no what's
going on, and we're able to demonstrate in that forty
five to fifty minutes clearly what the steps are and
how they're protected every step of the way.

Speaker 1 (01:50:11):
I'm going to give a personal example here, I wanted
to get a house. You pick the market, and you
pick the market based on what Why did you send
me to that particular city and county.

Speaker 7 (01:50:25):
There are several reasons, but the bulk of the reasons
are number one, strong economy.

Speaker 9 (01:50:33):
The whole economy in that.

Speaker 7 (01:50:34):
Marketplace is strong.

Speaker 3 (01:50:37):
That's number one, and that means.

Speaker 17 (01:50:39):
Jobs are coming for the next.

Speaker 3 (01:50:41):
Three years, not just now. That's okay, big point, not
just okay, you know, you know three years. Then then
we go I call it with a walking microscope, a
live human being, more than one of them, two or
three of them, and we're looking for the hottest, best,
most popular neighborhoods that are appreciating the fastest.

Speaker 1 (01:51:05):
Then okay, so you go to the market, then you
go to the neighborhood.

Speaker 7 (01:51:08):
Then what to the neighborhood, then to the specific properties.
We only select the top properties that have essentially no
deferred maintenance for a couple of years. And ninety five
plus percent of our customer's properties have zero maintenance fees

(01:51:29):
for over two years, and that's almost unheard of.

Speaker 1 (01:51:33):
Now, I noticed that the houses that I bought, I
bought directly from the builder, with your help.

Speaker 4 (01:51:39):
And why do you prefer those?

Speaker 7 (01:51:43):
Well, we don't prefer those, They're equally as good. We
wish there were more of them.

Speaker 8 (01:51:48):
But why we do like them?

Speaker 17 (01:51:51):
And the houses the resale.

Speaker 7 (01:51:53):
But the new homes have warranties on everything, so if
something were to fail, let's say, a dishwasher is typically
warranted by the builder.

Speaker 3 (01:52:03):
But the homes we're.

Speaker 7 (01:52:04):
Looking for must have new everything inside the guts of
the home to talk blunt, okay, the major components plumbing, heating,
air conditioning, electric, all of that.

Speaker 3 (01:52:19):
The roof, the foundation has to be in tip top shape.

Speaker 7 (01:52:24):
So the expectations by a professional inspector would say, oh,
doesn't look like you'll have any problems for two or
three years.

Speaker 4 (01:52:33):
So Barry, I got each one of my homes.

Speaker 1 (01:52:37):
I had a person come to my house to do
the closing in fifteen or twenty minutes. But this was
after you went through all the paperwork. All I really
did was signed it and I trusted you. Now here's
what I want to know this. So then I had
a management company contact me. So Barry, I don't even

(01:52:59):
have to go shopping for the management company. Nope.

Speaker 3 (01:53:03):
Not only that, we found the best management companies, two
of them.

Speaker 17 (01:53:07):
One of two, you only need one.

Speaker 7 (01:53:10):
But we oversee them on your behalf and make sure
that they send the reports to us and to you,
just to keep them on their toes all the time.
And then if there's a minor, minor problem, but remember
usually it doesn't even occur. But if there's a minor problem,
under five hundred dollars, you've given us authority to say

(01:53:31):
yes or no, or negotiate a better price for fixing
a broken screen.

Speaker 8 (01:53:36):
For instance.

Speaker 1 (01:53:37):
Yeah, yeah, okay, So basically I had the management company
and then Compass Insurance. By the way, my insurance company
for almost everything, they didn't operate in that particular market,
and you had you had an insurance company contact me.
So where do you get all of these contacts? And

(01:53:58):
can I rely on you finding them for me? In
other words, when I'm advertising to people out there right
now to call Vestera and go through the program, will
they have the same level of referrals?

Speaker 7 (01:54:13):
Every customer has the same one hundred percent top level
of referrals. And how we've done it, Tom is because
in my career I built two national trade groups by
going to these states, going to you know, over twenty
five of the states. Now we're only in three states
and only need to be for the top markets right now.

(01:54:36):
But I made contacts and then those contacts are trustworthy
experts and then they have references to insurance brokers, to
property managers, but we vet every one of them. I
do actually still me personally ring because I have the
experience in the field.

Speaker 1 (01:54:56):
So I'm new to the program right now and I
have four houses. When do I sell them? When will
you tell me? And will you be on the lookout
to let me know or do I have to remind you?

Speaker 3 (01:55:08):
We are on the lookout constantly basically every.

Speaker 7 (01:55:12):
Day excuse me, and then your plan is to maximize
dollar returns in a safe fashion.

Speaker 3 (01:55:22):
Typically, Tom, that will occur.

Speaker 7 (01:55:24):
In two and a half to three and a half
years from the day you bought them, but we're watching
it all the time. We're monitoring those markets. But typically
then we monitor each property and typically in about three years,
you will have made enough equity that you could sell
the property after sales costs, have enough money left that

(01:55:47):
you could then ten thirty one tax deferred, pay no
taxes and buy two equal grand Slam properties. We call
each property a Grand Slam property. The qualities and you
could go from one to two and you've just doubled
your nest eggs.

Speaker 1 (01:56:07):
Can you give me an example of someone who went
through the program and what they're sitting on compared to
what they started with.

Speaker 4 (01:56:15):
Give me an idea I can.

Speaker 7 (01:56:17):
I can, and I'm going to use when we have
no hotspot, we have no home run economic areas qualifying
with this in mind, positive cash flow, top appreciation, ultra safety.
But Colorado Springs had been a.

Speaker 3 (01:56:37):
Home run property. So we have dozens of customers.

Speaker 7 (01:56:42):
I'm thinking of one right now.

Speaker 3 (01:56:44):
He bought a home in Colorado.

Speaker 7 (01:56:47):
Springs area roughly three hundred and forty thousand, sold it
two and a half years later at a tad over
five hundred thousand, use the equity and bought two properties
in one of our new home run marketplaces, which is

(01:57:09):
east of the Mississippi. Okay, I could say that much
and was able to buy two and essentially had no
out of pocket money other than IRS requires you to
pay for the loan closing costs, and those costs came
to about three thousand dollars hight.

Speaker 1 (01:57:29):
So here's what I want to ask. What's the longest
hold time that your guys have gone through?

Speaker 7 (01:57:36):
Well, okay, some of our customers are looking for cash
flow for retirement, living on retirement purposes, so they will
now those properties are none.

Speaker 4 (01:57:48):
I'm talking about typical, Barry.

Speaker 1 (01:57:50):
I'm talking about typical the ones, the ones who want
to make money.

Speaker 4 (01:57:54):
What is the longest hold time.

Speaker 7 (01:57:57):
Three and a half to four years? And the reason
that goes as long as four years. Sometimes they have
a very high, very clean, good paying tenant and they say, hey, Barry,
if we could get them to go up three hundred dollars, Okay,
come on, I I have two of these right now
and they're saying.

Speaker 3 (01:58:15):
Hey, we want the cash flow. Okay, so and then
they get that home.

Speaker 7 (01:58:20):
Obviously through some great loans, they get that home paid.

Speaker 5 (01:58:24):
Off and they may keep it another time.

Speaker 1 (01:58:28):
I got to take a break, but I need to
know this. What's the shortest hold time you guys have
done where people have sold and made some good money.

Speaker 7 (01:58:36):
Under two years? But that was over three years ago
when the market had much higher appreciation. But under two years?

Speaker 1 (01:58:44):
All right, So Vestera Turnkey, I want you to sign
up right now. I'll be there as well, and Barry,
I'm there to talk about apportionments. In other words, you're
talking about single investors buying a single rental and you
guys handhold them through the whole process. I have made
it possible for those who don't want to do it
all by themselves, or those who don't want to take

(01:59:06):
out alone, that I will do it with them as
a partner, and all they have to do is sit back.
Even more so, sit back now again. The most benefit
comes when you do it alone and you own the
rental on your own, you make all the appreciation. However,
I've made it possible, and Barry, you know there are
a lot of people that want to get their feet wet,

(01:59:29):
and they wanted to partner with me. So I put
together small partnerships and we're doing rentals with Barry.

Speaker 4 (01:59:37):
It's the same exact program.

Speaker 1 (01:59:39):
The only difference is the individuals when they partner with me,
they don't have to take out alone and they sit
back and let me handle.

Speaker 4 (01:59:48):
It all along with Barry.

Speaker 1 (01:59:50):
So go to My Biggest Return dot com to sign
up for this Saturday. You can ask any question you
want and listen to the presentation My Biggest Return dot com.
Go with a sure thing Denver's Best Rufer excel Roofing

(02:00:11):
dot com. You don't pay a cent until you're contenta
time for an insurance check up free no obligation comparison
call Compass Insurance Paying too much your coverage at dozens
of insurance companies find out now three oh three seven
seven to one Help. You'll think you're his only customer
when you choose Frank durand the Real Estate Man dot

(02:00:32):
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two. Hi Tom Martino here,
Welcome to this show. Three O three seven to one
three talk seven one three two five five Ambrosio. What's
going on with you, Ambrosia, Welcome to the show.

Speaker 9 (02:00:50):
Yeah, Hi, thank you so much for taking my call.
I'm actually just calling because I've run into an issue.
My Instagram acount has been disabled permanently disabled or I
don't know if that's the terminology.

Speaker 1 (02:01:07):
Who Well, hold on, were you were you kind of
kicked off of it?

Speaker 9 (02:01:12):
Well? I got a notification on the twenty eighth of
August that said that my account was suspended because I
violated community standards for child sexual exploitation.

Speaker 1 (02:01:26):
And what wait a minute, did they give you a
specific example?

Speaker 9 (02:01:32):
No, they didn't. They gave it just was an email
that said I violated community standards on child sexual exploitation,
abuse and nudity. And it gave me an option to
fill out a form and file and file a dispute,
which I did, and it said that it would take
forty eight hours to have it reviewed. But within seconds

(02:01:53):
of submitting the appeal, it came back and said that
my account was permanently disabled. I wouldn't be able to
access it or a pill it for the reasons stated
in the email.

Speaker 1 (02:02:05):
Ambrosia, this is weird, now, hold on, it is, so,
how did you Okay, all of a sudden, your Instagram
is just totally suspended, and you're told it has to
do with exploiting children.

Speaker 9 (02:02:19):
M yeah, mind you. I am a child protection caseworker
for one of the counties here. I'm a substitute teacher.

Speaker 1 (02:02:27):
A wait, wait, you are literally you are literally a
social worker?

Speaker 9 (02:02:33):
Yes, yes, yes, And so initially I didn't think anything
about it because it's just been a year where, you know,
things have changed.

Speaker 1 (02:02:45):
I kind of just like let it go and yeah,
but but was there anything in your was there anything
you posted at all that could have been nothing?

Speaker 14 (02:02:55):
No?

Speaker 9 (02:02:57):
I'm a devout Christian, I'm a social worker. I have
devoted my entire professional career.

Speaker 1 (02:03:04):
Could someone have Okay, when you got this notice that
it was suspended? Had you been posting to that account?

Speaker 10 (02:03:13):
Yep?

Speaker 9 (02:03:14):
Every day?

Speaker 5 (02:03:15):
What did what?

Speaker 1 (02:03:16):
What kind of things did you post? Oh?

Speaker 9 (02:03:20):
I mean I posted like motivational quotes, you know, funny stuff.
Sometimes I stayed away from like political stuff.

Speaker 1 (02:03:32):
I that's so weird, you know, I mean, and you
have no, you have no idea you have? And so
since then, is there any place for you to email
or to contact? Did they give you organ There's no.

Speaker 9 (02:03:49):
Way no, they say I can't appill it. I can't.
And so here's my here's my concern is that there's
no way for me to appeal that or get that
account back according to meta. It's meta that says that
I can't find a number and email nothing. I've emailed representatives,
you name it. I have not been able to get

(02:04:10):
anyone's attention. So I created a whole new account because at.

Speaker 1 (02:04:14):
The time I was just like, you know exactly, I
was going to recommend that, I was going to recommend
that did were you able to establish a new account?

Speaker 9 (02:04:25):
I did. I did, and in a couple and on
Wednesday of last week it got reported for the same thing.
And it's what and my new account has been suspended
since Wednesday.

Speaker 1 (02:04:39):
Hey, I don't under somebody's out to get you. Someone's
reporting you.

Speaker 13 (02:04:44):
So I think there are two possibilities either what Tom
just said or your accounts are getting hijacked and somebody
is posting prohibited material to them. Can you look at
your accounts as I have all.

Speaker 9 (02:04:58):
Of the top knocked security, I have two faith like often.

Speaker 1 (02:05:03):
Yeah, yeah, but hold on, Dimitri, I think what's happening
versus what I think is happening. You say that you're
you're a social worker, and what did you what.

Speaker 4 (02:05:12):
Did you actually say?

Speaker 1 (02:05:13):
You investigate?

Speaker 9 (02:05:16):
I investigate child abuse and neglects are okay?

Speaker 1 (02:05:20):
I think I think one of your one of the
subjects of your investigation is really pissed off at you.
I swear to God, I can feel it in my bones.
And they are complaining to Instagram about you. And it's automatic.
So if people complain or they get a number of
PEO to complain, then Instagram is going to suspend your

(02:05:42):
account pending further investigation. But you piss someone off and
they're watching out for you. Now obviously when you re
establish the account, it was for the they suspended it
for the same exact reason. Yeah. Yeah, And I know

(02:06:02):
someone is reporting you. Someone is reporting you. You see,
this is the bad thing about social media. There is
no one you can actually talk to. I mean, that
really isn't I mean, it's all automated. Now, do you
have any other you've got.

Speaker 9 (02:06:19):
I read stories that like representatives and government officials have
reached out to Meta and that their accounts have been restored,
which is kind of why I just started putting the
filler out there. And I think you know obviously, yes,
I want my account.

Speaker 1 (02:06:36):
That's so Facebook owns Instagram. Okay, so do you have
a Facebook? Do you have a Facebook account?

Speaker 14 (02:06:44):
No?

Speaker 9 (02:06:44):
They both did? They disabled both of them.

Speaker 1 (02:06:48):
Wait a minute, so Facebook was too did you platform? Yes?
Go with a sure thing Denver's best roofer Excel Roofing
dot com. You don't pay a cent. You're content. Time
for an insurance checkup free, no obligation comparison call Compass
Insurance paying too much your coverage at dozens of insurance

(02:07:11):
companies find out now three oh three seven seven to
one help. You'll think you're his only customer when you
choose Frank durand the real estate Man dot com to
list your home with Remax Alliance three oh three nine
two zero sixteen twenty two. Hi Tom Martino here, Welcome
to the show. Three O three seven one three eight

(02:07:34):
two five five. You know, Ambrosia, I've been looking all
over the Internet for a place to write and all
of that, and I'm just going to tell you it's
like being in the wild West. There there's no place
to once they make up their minds. What I don't
understand is when you made a new account a brand

(02:07:57):
new account it was. It was also suspended for the
same exact reason. Yes, And and did they give you
did they allow you to appeal it?

Speaker 9 (02:08:14):
I did, and it's been I appealed it last week
and it's still being reviewed.

Speaker 6 (02:08:19):
It says.

Speaker 1 (02:08:23):
Okay, And what did you put in your review that
you absolutely never posted anything relating to children? There's not that.

Speaker 9 (02:08:31):
It's not an option. It's just prompts that you that
you click. There's not an option to write anything there.
It's just you click it says appeal here. You click
it says I do not believe this is correct, and
then you submit it and that's it.

Speaker 1 (02:08:47):
So there's no place to make an explanation or anything.

Speaker 8 (02:08:51):
No.

Speaker 4 (02:08:51):
Huh huh, God. How frustrating is that.

Speaker 1 (02:08:56):
I know somebody, somebody is really pissed off off at you,
and I'm telling you something. People can make your life
miserable if they want. I don't now. But none of
your other social media has been affected.

Speaker 9 (02:09:12):
Well, I only have Facebook and Instagram, and they've both
been impacted. They've both been permanently deleted.

Speaker 1 (02:09:22):
What did the Facebook posts say or what did the
Facebook warning say that took you down? Did they give
you an appeal?

Speaker 9 (02:09:30):
Just said that it's connected. No, it just says it's
connected to Instagram. And because Instagram disabled my account, they
did the same thing.

Speaker 1 (02:09:40):
When you try to log in, does it give you
at least an email to email or something to do.

Speaker 9 (02:09:46):
No, No, it says you can't do anything about it.
But I again, I went on TikTok. I've done research.
I've seen news articles because it seems to be like
it at least like a nationwide issue from what I've seen.

(02:10:06):
And yes, there's nothing. There's nothing for me to reply
or send or nothing. It just links to each platform
that say the accounts are disabled. But I've read stories
that people have, like, you know, like state representatives or

(02:10:28):
government officials reach out to Meta and Meta restores their account.
Because what I'm already Meta auditors are are like they're AI.
It's not an actual person reviewing your account.

Speaker 1 (02:10:45):
It's that's That's what I'm finding and and there I'm
finding that there's no place to that. They actually don't
do any investigations at all. I mean, I don't know
what do you do in a case like this. I
don't I don't know. I mean, you know, but though
if you think about it, we're all at the mercy
of these bots, because it could happen to any one

(02:11:07):
of us.

Speaker 3 (02:11:09):
M hm.

Speaker 1 (02:11:12):
And do you recall a case, do you recall any
case that it could have uh sparked this somebody who
was really pissed at you or something.

Speaker 9 (02:11:28):
No, you know, in all in all honesty, I uh
just just I mean I'm in the middle of a
divorce and I felt like it.

Speaker 1 (02:11:37):
Was oh oh uh oh uh oh it could What
about your ex? Is it a is it a bitter divorce?

Speaker 14 (02:11:47):
No?

Speaker 9 (02:11:47):
No, I mean there's infidelity involved, but you know he
and I are on.

Speaker 1 (02:11:54):
Okay, somebody somebody's out to get you. That that that's
all I can say. Somebody's out to get you. It's
either it's either your ex me.

Speaker 9 (02:12:04):
It's not so much like missing out on the social media.
It's the label that's associated, which is.

Speaker 1 (02:12:14):
It's hard for me, all right, this label that you say,
you mean for violating community standards.

Speaker 9 (02:12:23):
Yes, it's specifically related to children in a sexual way.
Like that's that's absurd, that's crazy.

Speaker 4 (02:12:35):
What were you going to say, d What were you
going to say?

Speaker 13 (02:12:38):
I think I think that ambrosia might might have a
much bigger problem than what you just described I would
first look at these accounts as an outsider, like not you,
but just just have somebody else to look at these accounts.

Speaker 1 (02:12:51):
They make sure they're not even on okay, just to
make sure.

Speaker 13 (02:12:54):
Yeah, I just want to make sure there aren't any
illegal images there posted up there that could get her
in trouble.

Speaker 1 (02:12:59):
Well, you can't even and like if I went on
to try to find your account, it wouldn't be there anymore.
It ain't just gone.

Speaker 13 (02:13:04):
So that's good in case in case something bad was
uploaded to that account, it's good that the account has gone.

Speaker 1 (02:13:10):
When you opened the new account, did you use a
different email?

Speaker 9 (02:13:16):
I think so. I'm not sure. I mean, I wouldn't
try to hide anything intentionally because I didn't do anything wrong.

Speaker 4 (02:13:24):
Well, I know, I understand that.

Speaker 1 (02:13:25):
But all all they would have to do is is
match up the emails and then that's why it was
suspended again.

Speaker 9 (02:13:34):
Yeah. Maybe.

Speaker 1 (02:13:36):
In other words, if you went in, if you went
in completely differently, I'm wondering what would happen.

Speaker 13 (02:13:41):
I think that's their only option is to go in
with a different spelling of her name and a brand
new and a brand new account or email. Yeah, a
brand new email account. Yeah, that's the only option because
somebody's out to get her.

Speaker 1 (02:13:56):
When you said there was infidelity, So I'm I mean,
we just have to ask the direct questions. Do you
think did your husband cheat on you with someone who
might be doing this to you?

Speaker 21 (02:14:09):
I can't say that that wasn't the thought in the
front of my I mean, that was definitely my initial thought.
But my thought is is that if your account is
reviewed and there's nothing there, it shouldn't be disabled.

Speaker 1 (02:14:27):
You're right, just because someone complains they should be able
to back it up.

Speaker 4 (02:14:32):
You're absolutely right.

Speaker 1 (02:14:33):
I don't know how these work, but if they say
you violated community standards and you didn't, well, obviously, I mean,
I don't know. I mean, is it possible someone got
into your account and put stuff up in your name?
I don't know. I mean, And listen, none of my
none of my YouTube morons, nor anybody else listening have

(02:14:56):
any idea. I mean, in other whereas, no one has
any idea. All they know is that they're they're powerless. Listen.
People have had their YouTube accounts I have. I have
a text here from someone that had their YouTube account
suspended for no reason. And other people have had their

(02:15:16):
Facebook account and their TikTok suspended. You know, I one
time had a TikTok account suspended and it said I
violated community standards. I don't know what the hell you'd
have to do to violate TikTok. For God's sakes, have
you ever looked at it? Now?

Speaker 16 (02:15:34):
All?

Speaker 1 (02:15:34):
I all, I did so much. Yeah, like, it has
to be someone targeting you. I don't know what else
to say, but but listen. It says here that there
is an Instagram help center where you can ask for

(02:15:55):
a review. But you've done that, right?

Speaker 9 (02:15:58):
Yeah?

Speaker 1 (02:16:00):
Have you filled out all of forms?

Speaker 8 (02:16:03):
Yep?

Speaker 1 (02:16:05):
Okay, okay, have you ever okay?

Speaker 9 (02:16:09):
I was hoping.

Speaker 21 (02:16:11):
I was hoping you have a connection there.

Speaker 4 (02:16:14):
No, we don't.

Speaker 1 (02:16:15):
And what I was we we look through everything we
had here as far as past complaints, and basically, there
is no such thing as live support. There's nothing. There's
no live support. I mean, you were at the mercy
of these spots. If anybody calls with an idea, of

(02:16:39):
course you can listen or I'll pass it on. But
right now you're a You're in a position where many
many people fear they could be because once you are labeled,
it's over. There's nothing you can do about it. If
I were you, though, I got to take this break.
If I were you, I'd open up a third account
to see what happens. I would just go under completely

(02:17:02):
different information and see if you can post stuff.

Speaker 4 (02:17:05):
I'm Tom Martine Moore coming up.