Episode Transcript
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Speaker 1 (00:00):
Happy Monday, Monday, thank you, thank you so much. Thank you.
Speaker 2 (00:06):
Usually you don't have the word happy in front of Monday. No,
I'm just trying to help. I'm actually today it's been
like this helps the sunshine. It does, and I feel
like I'm like, oh, finally falls arrived.
Speaker 3 (00:20):
Kind of.
Speaker 2 (00:21):
Yeah, it looks like temperature wise, it's gonna hang with
us until.
Speaker 1 (00:26):
We spring, is when it's going to.
Speaker 2 (00:29):
Well no, no, well I was saying, it's going to
hang with us here for a little while until we
start getting the white stuff.
Speaker 1 (00:35):
Yeah, you know, yeah, I thought no, I were done.
No more eighties anything, probably not any anything higher than
maybe your lower seventies.
Speaker 3 (00:43):
Yeah. I don't know that we're going to get to that.
Speaker 2 (00:47):
Again, I'm going to go on record and you're predicting
we probably will.
Speaker 1 (00:52):
We may still still a couple of seventy two seventy
three degree days before it's all over with. But no,
definitely no more eighties.
Speaker 2 (00:58):
Yeah, yeah, oh, I don't think, yeah, we're gonna get
into that. I don't think we're gonna have eighties at all.
Mike Dubusky, ABC News out of New York is joining
us now, and hey, Mike, welcome to the show.
Speaker 3 (01:09):
Are you like, how do you? Are you a guy.
Speaker 2 (01:11):
That's like, man, all right, bring on fall, let's go.
It's already it's kind of late. I mean you're getting
pretty much. I think your weather is pretty much what
we have today. You'll be getting tomorrow basically, right, I think?
Speaker 4 (01:22):
Yeah, yeah, I would say I like fall. I'm a
summer person, though. I like the warm weather. You know,
the warmer the better. I like going down the beach.
That's kind of my vibe. But you know, I could
appreciate a nice, crisp fall day, which is kind of
what we've been getting in New York.
Speaker 2 (01:35):
Yeah, and you know, I'm with you.
Speaker 3 (01:38):
I like the heat. If I you know, if I
could live in the desert, I would.
Speaker 1 (01:43):
Atmospherically as much as I love my crisp fall days. Yes,
I would love them even more in Manhattan. I mean,
I don't want I wouldn't live there, but just you
know that the smell of the coffee shops in the
air and the fresh baked goods and walking on the side,
it just that whether is coincides with that atmosphere for me,
right right.
Speaker 4 (02:04):
New York does fall very well. I will say, yeah,
I know the reason that when Harry met Sally was
big an autumnal sort of look in New.
Speaker 3 (02:11):
York, right, I'll have what she's having, Yeah, exactly.
Speaker 2 (02:14):
Yeah, And I was gonna say, Chuck, you don't have
to worry. I heart won't pay us to where we
can afford to live.
Speaker 3 (02:20):
In Manhattan, so that'll never be. You don't have to
worry about it.
Speaker 1 (02:24):
We'll give you the corporate apartment, but you won't be
able to buy the bagel.
Speaker 3 (02:27):
Just say it, well, yeah, good luck even getting that.
Good lord, the corporate apartment. Yeah.
Speaker 2 (02:33):
I don't know if you live in the city, Mike,
but I know it's ridiculous.
Speaker 1 (02:37):
That's what they call it. It's really a refrigerator box
behind a dumpster.
Speaker 3 (02:40):
But you know, I understand.
Speaker 2 (02:45):
So yeah, a lot of people, uh yeah, I would
millions and millions affected by this Amazon outage, this disruptions
across the internet.
Speaker 3 (02:53):
So what exactly happened? And I think pretty much everything's
kind of back.
Speaker 4 (02:58):
Now, is that right, it's working towards coming back. Unfortunately,
there's a kind of a very knock on Domino thing
happening right now, which means that there is still some
disruption out there online. It has been a very frustrating
day for a lot of people, no doubt, but to
go back to the origins of this, guys, in the
overnight hours, just about after three am Eastern time, there
(03:21):
was this major outage at Amazon Web Services. And Amazon
web Services is a cloud computing provider. We often think
of Amazon as like an e commerce platform. While about
sixty percent of their profits come from this particular part
of their business, they are a cloud computing company first. Well,
they shipped either a faulty bit of code or some
(03:41):
defective part of their system emerged and knocked a huge
swath of the Internet offline. Major services like WhatsApp, Venmo, Hulu,
door Dash, Snapchat, Delta Airlines, and McDonald's all experiencing major
issues in the early morning hours this morning and throughout
the day as well. Amazon's own website was affected by this,
(04:03):
and the website that supports ring doorbell cameras, which they
also own. This is an issue related, they say to
their domain name service. For fear of getting too technical here, guys,
this is a technology that basically translates human language into
computer language. A computer doesn't really understand what Facebook dot
com means or what Abcnews dot com means you need
(04:24):
to translate that into an IP address or an Internet
Protocol address, a big string of numbers effectively, and the DNS,
the domain Name service, is what does that. This is
where the issue arose. Over the course of the next
few hours, Amazon work to mitigate these issues, but because
of how closely the modern Internet is tied to one another,
you know, if one website goes down and five other
(04:45):
websites depend on it, well, you know we're going to
be dealing with issues throughout the day.
Speaker 3 (04:49):
Yeah.
Speaker 2 (04:50):
So, as far as you know, the disruptions, I was
seeing here that there's been several similar disruptions in recent years.
What's interesting for me, like reading that I don't really remember.
I mean today it seemed like this was everywhere. As
far as the story this morning, I didn't see as
much on socials where people were like, you know, this
(05:13):
company has been affected, this company, but you've just kind
of scratched the surface as far as the people that
have been affected by this.
Speaker 3 (05:20):
Correct, As far as other companies.
Speaker 4 (05:21):
And so on, Oh yeah, it's huge. You know, companies
that we didn't mention, you know, include the websites of
the British government. You know, like they noticed it before
we did, because they're up before we are. But like
this had sort of a global impact. Australia also reporting
a number of problems with their systems. You know, there's
two ways to think about this. For one, these sort
(05:43):
of outages are frustrating, but they're not unusual. In July
of twenty twenty four, there is this huge outage that
was traced back to CrowdStrike, a cybersecurity firm which had
pushed a faulty update that knocked a bunch of Microsoft
computers out of commission. Resulted in a lot of flight
delays and cancelations and you know, frustrating times at airports
and banks and hospitals and what have you. Aws itself
(06:05):
had outages in twenty twenty three, and in twenty twenty one,
Microsoft and Google, which also account for a big part
of this market, had similar incidents. And you know, Amazon
stock price today largely unchanged, and that means that investors
really were not riled up by this in any sort
of meaningful way, and it kind of underscores that this
sort of thing, again, while frustrating, is normal. But the
(06:27):
other way to think about this, guys, is that Amazon
is the leading cloud provider. They account for about a
third of the market, and again the next two companies there,
the next third are accounted for by Google and Microsoft.
So somewhere between sixty and seventy percent of this market
is controlled by three companies, just a handful. And that
means that when one goes down, one has a problem
that's going to have major knock on effects. It's going
(06:49):
to wipe out huge swaths of the Internet, if only
for a few hours. And I think that's why in
the next few days here you're going to see CTOs
technology officers and professionals from around the computing space talk
about diversifying. Right, instead of putting all your eggs into
Amazon's basket when it comes to cloud computing, maybe you
put a couple into Googles and Microsoft's and maybe a
(07:10):
smaller third party to guard against exactly this type of autage.
Speaker 1 (07:14):
That's hard to watch, but I do that. I've got
the iCloud stuff and I've also got the Google to terrabyte.
I back up my backup just in case, Mike, has
there been any customer accounts affected? I was telling Mark
when I first got here. I got a notice from
Amazon today on my Prime account that I had just
begun my trial of the Sundance Channel, which I would
(07:35):
never subscribe to the Sundance Channel, so.
Speaker 4 (07:38):
Not supporting indie cinema.
Speaker 1 (07:41):
No, I've seen some of that stuff. It scares me
and so but I began it last night and I
start getting built on the twenty sixth. But neither the
Queen nor I have subscribed to that, and I don't
know how it happened. I have refused to click anything yet,
but I'm not sure if that's got anything to do
with what happened overnight or not.
Speaker 4 (07:58):
You know, I would hesitate from connecting, you know, that
experience from what happened overnight. Obviously, there's a lot left
to be learned here. We don't know the specifics of this,
but you know, there were disruptions akin to that that
we saw our merge, you know, with major airlines that
were affected by this. Customers of those airlines reporting that
(08:19):
they couldn't see their flight check in information or you know,
their ticketing systems and that type of thing. So you know,
the impact here is broad. But again, I think a
sort of social thing that happens on days like today
is that people will chalk up any computer problems to this, right,
And you know, I had a friend of mine come
up today and say that, hey, my Gmail's running kind
(08:41):
of slowly. Well, Gmail runs on Google's cloud computing service,
so they wouldn't be impacted by this. They might be
going through a different issue. But you know, ultimately, you know,
we you know, this is centered on Amazon's cloud business,
which is broad. It impacts a lot of people, but
not everything. They don't control the entire market, just a
big slice of it.
Speaker 2 (09:00):
Yeah, you're talking about Amazon Web Services, the AWS, and
how there's been some outages over the last couple of years.
You cited a couple of different actual years and the
fact that they're going now like reactionary, and you kind of,
you know, alluded to I don't know, around thirty percent.
There were a lot of numbers there, so I maybe
getting this a little incorrect, but around thirty percent. And
(09:21):
you're like, you know, as far as diversifying this and
the reactionary thing is interesting to me because especially if
you kind of pointed out it's happened a couple of
other times as well as I why.
Speaker 3 (09:34):
Are you waiting?
Speaker 2 (09:36):
And you know, being the other companies, like why would
they be waiting until now because this had to be
something a lot of them were looking at, going, Man,
if one of these goes down, you know, they're they're resulting.
You know, the three that you mentioned are what I
think you said, around sixty or seventy percent of the
total volume of the Internet volume or whatever. And this
(09:57):
this you know, them saying maybe we ought a you know,
split this up somewhat. I would think, it's just like, man,
aren't you people you make so much money at the
top of these companies. How would you not have been
out in front of that already, because, like you said,
couple of hours, but that results in millions and millions
and millions of dollars possibly lost.
Speaker 4 (10:16):
I would think, yeah, And I mean, look, we also
have to think of it from the you know, businesses perspective.
Everything is you know, dependent on what their specific use
cases are. And at the end of the day, Amazon, Google,
and Microsoft are pretty good at this, right, Like, you know,
it's obviously kind of you know, a little rich to
say that today, but even still, you know, they are
(10:37):
the dominant players in the marketplace in large part because
they provide a clean, reliable cloud computing service to a
lot of people right like, they are the guys who
know how to do this. So it makes sense that
you know a lot of people, especially if you're you know,
a small business, if you want to run a cafe
here in New York City, for example, and you don't
want to deal with, you know, setting up a server
(10:59):
to deal with you know, pricing and venus and what
have you. You know, I want to outsource that to
the guys who know what they're doing. And I think
that's why, you know, a lot of this power has
centralized around a few companies. But of course today we
are experiencing the negative impact of that.
Speaker 1 (11:15):
He just what he just said is my my serenity
in all cyber situations. If it's big enough and bad
enough to hurt Amazon or hurt Google, I have no
chance against it anyway. So I'm not going to panic.
If they're my they are my safeguards, they're the guard
dogs there. If it can get through them, then I
couldn't have fought it off anyway. There's nothing more you
(11:36):
can do as an individual. And as long as they're
as long as they're doing what they do and protecting themselves,
they're protecting you.
Speaker 4 (11:43):
There's a lot of talk today about what individuals can
do to mitigate against this, and the unfortunate answer to that, guys,
is not a ton. You know, a lot of our
you know, infrastructure online. If you exist online really in
any capacity, you're going to touch these cloud computing services
to some degree or another. So this really is a
business story at the end of the day. And again
(12:04):
going back to that diversification idea, I think that's going
to be the major takeaway. The big point of this
whole story that's frustrating day for a lot of people
is that, you know, maybe that's the top end of
these companies we should start thinking about, you know, just
diversifying our basket a little bit.
Speaker 2 (12:20):
Yeah, Mike Debuski, ABC News out of New York, Mike,
thank you so much.
Speaker 4 (12:25):
Of course, guys, take care, take care.
Speaker 2 (12:29):
Yeah, a lot of people are really affected by that
this morning.
Speaker 3 (12:33):
And I keep thinking like, man, oh man, it makes
me it's.
Speaker 2 (12:37):
The obvious thought here where you're going, oh my gosh,
Like if somebody decides to get smart enough to take
all of that down, boy, they're going to hold us hostage.
Speaker 1 (12:46):
You know. It's like our most vulnerable but in this
country is keeping the lights on and staying connected. And
you know, go back to September eleventh, do you You
couldn't make a phone call. Everybody's panicking because you can't
call home to check on the you. That was terrifying
for everyone in this country. You cut us off and
we go nuts.