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April 9, 2025 42 mins
(00:00:00) Introduction
(00:02:10) Why Careless People Matters
(00:03:17) Understanding Forced Arbitration
(00:06:20) Emotional Targeting at Facebook
(00:09:43) Harm, Silence, and Scapegoats
(00:17:40) The Measurement Problem
(00:22:13) Loyalty vs Integrity
(00:26:29) Kim’s NDA Regret
(00:32:40) Building Better Systems
(00:34:42) A Better Way Forward
(00:38:02) Culture Is Design
(00:39:48) Radical Candor Tips
(00:41:30) Conclusion

When contracts hide misconduct, it’s not policy—it’s a cover-up.

What do NDAs, forced arbitration, and emotionally manipulating teenagers have in common? Sadly, more than you'd hope. Kim, Jason and Amy rip the lid off the corporate culture of hush-hush harm, legal gymnastics and why emotional manipulation is a feature—not a bug—in some marketing strategies. They dig into the story behind Careless People by Sara Wynn-Williams, the book someone definitely doesn’t want you to read, and expose how companies use contracts to silence the truth and protect power—not people. From creepy ad targeting to leaders who dodge accountability like it’s dodgeball, the crew gets real about why “just business” is a lazy excuse for bad behavior. Kim even owns up to the time she played the NDA game—and why she’ll never do it again. Because real leadership doesn’t mean covering your ass—it means doing the damn right thing, even when it costs you.

Get all of the show notes at RadicalCandor.com/podcast.

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