Leadership sounds empowering—until you're navigating chaos, clunky systems, and a team giving you major side-eye. Amy and Kim talk with Stephanie Chung—trailblazing exec, leadership strategist, and accidental trust-builder—about the messy reality of stepping into high-stakes roles. Stephanie gets candid about what it’s really like to walk into a company mid-crisis, how to lead teams that don’t look, think, or operate like you, and why asking the right questions beats having all the answers. From decoding broken sales processes to building authentic relationships, her approach blends Radical Candor with radical curiosity. Her book Ally Leadership isn’t just a guide—it’s a wake-up call for anyone ready to lead with heart, backbone, and an open mind. If you’ve ever doubted your instincts or feared saying the wrong thing, this episode is your invitation to lead anyway—and lead better.
Get all of the show notes at RadicalCandor.com/podcast.
Episode Links:
Transcript
Stephanie Chung and Associates, Inc. | LinkedIn
Stephanie Chung
The Radical Candor Guide to Leading Through Uncertainty
Ally Leadership: How to Lead People Who Are Not Like You
Connect:
Website
Instagram
TikTok
LinkedIn
YouTube
Bluesky
Chapters:
(00:00:00) Introduction
Kim and Amy introduce leadership expert Stephanie Chung.
(00:01:31) Leading Through Change: Where to Start
The process of evaluating and addressing organizational challenges.
(00:05:43) Diagnosing Sales Challenges
How process inefficiencies—not people—often hinder sales teams.
(00:07:21) Building Trust as a New Leader
Strategies for establishing trust with new teams from day one.
(00:10:07) Transforming JetSuite: From Commodity to Luxury
Lessons from leading cultural and brand transformation.
(00:11:46) Feedback & Self-Awareness in Leadership
The importance of vulnerability and inviting radical feedback.
(00:17:50) Ally Leadership & Generational Diversity
Why curiosity is key to leading across generations and identities.
(00:24:20) Being an Underrepresented Leader
Navigating workplace bias and building allyship in leadership.
(00:30:11) Courageous Leadership & Using Your Voice
The importance of speaking up and building leadership muscle early.
(00:33:27) Neuroscience of Bias & Rewiring the Brain
How to overcome in-group bias through exposure and curiosity.
(00:38:13) Asking Questions to Build Trust
Using questions to uncover personal connections and build rapport.
(00:40:26) Listening to Understand, Not to Respond
Tactics for active, empathetic, and observant listening.
(00:43:07) Where to Find Stephanie
Leadership legacy, travel tips, and connecting with Stephanie.
(00:47:08) Conclusion
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