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February 19, 2025 56 mins
(00:00:00) Introduction
(00:04:46) Generational Gap or Performance Problem?
(00:06:28) Red Flags: Undermining & Resistance
(00:14:18) The Tough Feedback Conversation
(00:23:49) Handling Pushback & Defiance
(00:26:38) PIP or Part Ways?
(00:34:03) Emotions in Leadership
(00:38:06) Accountability Without Micromanaging
(00:42:53) Next Steps: Coach, Challenge, or Cut Ties?
(00:53:22) Radical Candor Tips
(00:55:43) Conclusion

Undermining, defiant and disengaged direct report—coach them or cut them loose?

Dealing with a direct report who questions everything, isolates their team, and actively undermines leadership? YIKES. That’s not just frustrating—it’s a full-blown leadership headache. When radical candor turns into outright defiance, how do you respond without losing your mind (or your team’s trust)? In this episode, Kim and Amy tackle the tricky reality of managing someone who refuses to engage, blames leadership for team turnover, and resists every attempt at coaching. From figuring out whether this is a communication breakdown or a serious performance issue, to deciding if a PIP is the right move, they walk through strategies to reset expectations, shut down toxicity, and lead with confidence. Because at the end of the day, if you’ve ever thought, I literally don’t know what to do with this person, keeping a toxic presence around does more damage than having a tough talk.

Get all of the show notes at RadicalCandor.com/podcast.

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