The Insider Travel Report Podcast
Insider Travel Report assists travel advisors by discussing the changing travel landscape with a line-up of special guests VIP guests, the movers and shakers...
Episodes
Carlo Micallef, CEO of the Malta Tourism Authority, talks with James Shillinglaw of Insider Travel Report about how his island nation hosted all the top leaders of travel and tourism at the World Travel & Tourism Global Summit, held in Valletta, Malta earlier this month. It’s been quite a year for Malta tourism with the inauguration of a new direct flight from New York to Malta to the opening of a new tourism office in Ma...
James Shillinglaw of Insider Travel Report talks with Marilyn Cairo, vice president of sales and trade relations, and Robert Castro, vice president of marketing of Scenic Group U.S. & LATAM at Scenic’s Night of the Stars awards for top-selling travel advisors. Cairo and Castro tell us how you can sell and market the company’s diverse luxury river, ocean and expedition cruise offerings on Scenic and Emerald ships. Th...
Alex Pinelo, chief sales officer for Azamara Cruises, talks with James Shillinglaw of Insider Travel Report about the Azamara Forward $80 million investment, trade tools expansion, mew deployment including the 2029 World Cruise, and Azamara's Travel Advisor Celebration with exclusive incentives. For more information, visit https://connect.azamara.com/home.
All our Insider Travel Report video interviews are archived and available on...Ken Muskat, president of Scenic Group U.S. & LATAM, talks with James Shillinglaw of Insider Travel Report about the growth of this two-brand river, ocean and expedition luxury cruise line. With growth in the luxury Scenic Cruises brand on the rivers and oceans of world matched by sister premium and luxury Emerald Cruises, Scenic Group offers you a multitude of products and experiences to sell to your high-end clients. For more ...
Jaclyn Leibl-Cote, president and CEO of Collette, talks with Alan Fine of Insider Travel Report about the company's growth in guided travel, particularly small group explorations. The company will introduced 20 new itineraries in 2027, incdluding programs in Vietnam, Tuscany, Morocco and Colombia. Leibl-Cote also discusses growing demand for Africa and solo travel, Collette's cancellation waiver, when round-trip airport chauffeur s...
Paul Grigsby, vice president of itinerary planning and deployment for Holland America Line, talks with Alan Fine of Insider Travel Report about the cruise line's 28-day Pan Am 100th Anniversary Legendary Voyage, which retraces much of Pan Am's historic Caribbean flying boat routes. Grigsby explains how the itinerary was developed, including stops in 13 of the 16 countries on the original route. He also discusses commemorative menus...
Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report about ASTA’s newest combined event, The Summit, held earlier this month for ASTA Premium and Corporate members in Denver. Kerby also gives us an update on the major topics addressed at the event, including ASTA’s Verified Travel Advisor program, the impact of the new Maryland travel agen...
Joy Jibrilu, CEO of Nassau Paradise Island Promotion Board, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM North America at Baha Mar about all the new and renovated resorts, improved infrastructure, activities and more at the destination. Jibrilu, whom we interviewed last year at ILTM North America, gives us the secrets of booking a great vacation for your clients in Nassau-Paradise Island. For mor...
Saurabh Mishra, senior vice president and general manager of The Cove at Atlantis, talks with James Shillinglaw of Insider Travel Report at ILTM North America last month about this luxury boutique resort on Paradise Island in the Bahamas. Mishra, who also oversees The Reef, fills us in the comprehensive renovations taking place to the rooms, restaurants, pools and public areas to this property, which remains open as one of several ...
Netto Moreira, regional director, Accor Luxury Cluster, talks with James Shillinglaw of Insider Travel Report about the newest hotel in Rio de Janeiro, the Sofitel Rio de Janeiro Ipanema. Moreira, who serves as general manager of the new property, also oversees the famed Fairmont Copacabana as well as Santa Teresa Hotel Rio de Janeiro-MGallery. Collection. For the Sofitel Rio de Janeiro, he’s pulled out all the stop to featur...
Melissa Wu, founder of Woodlyn Travel (a First in Service Travel affiliate), talks with James Shillinglaw about how she was recognized as the most admired travel advisor in the Virtuoso network during Virtual Travel Week last August. Wu details how she started her full-service luxury agency, what it specializes in, and how she is always available for the greater community of Virtuoso travel advisors. For more information, visit www...
Todd Elliott of Cruise Vacation Outlet, Denise Gosnell, CEO and founder of Data Driven Intuition, and Dennis Kddi of Sonora talk with Alan Fine of Insider Travel Report about how Signature Travel Network's new Storybook platform combines AI, customer data and visual presentations to help travel advisors personalize recommendations and sell more effectively. They discuss how the technology was developed around advisors' needs, how i...
Karen Yates, executive vice president of information technologies for Signature Travel Network, talks with Alan Fine of Insider Travel Report about how Signature is using AI and customer data to help its member travel advisors deliver more personalized recommendations while maintaining their relationships with clients. She calls it delivering "personalization and empathy at scale." For more information, visit www.signaturetravelnet...
Chris Dane, president and managing partner of Hickory Travel Partners, the business travel consortium owned by Inteletravel, talks with James Shillinglaw of Insider Travel Report, about how storing air fares aren’t leading to less demand. Dane, a recognized expert in airlines given his long tenure at American Airlines, tells us not about his own group, but what he sees in the airline market today and what's happening to both ...
Alex Sharpe, CEO of Signature Travel Network, talks with Alan Fine of Insider Travel Report about why there is such a growing investment in travel, by cruise lines expanding into private destinations and hotels entering new markets. He also discusses Storybook, a new AI-powered tool designed to help Signature travel advisors match clients with cruise products, use shared booking data to improve recommendations, and become productiv...
Graeme Davis, president of Baha Mar, talks with James Shillinglaw of Insider Travel Report about what’s new and emerging at his mega-resort in Nassau in the Bahamas. That includes a new lounge, from Horse to Water, and a new outdoor BBQ restaurant created by culinary guru Marcus Samuelsson. Davis also talks about how his property has now successfully hosted four ILTM North America conferences with more to come. For more infor...
Simon Mayle, event director for ILTM North America, talks with James Shillinglaw of Insider Travel Report about this year's conference at Baha Mar in the Bahamas. The four-day invitational event, which is smaller than the iconic ILTM Cannes, connected high-end global travel brands, destination specialists, and cruise lines with influential North American luxury travel advisors. Mayle tells us what was different about this year's IL...
Julie Vieyto, Iberostar's director of global luxury and liifestyle sales for JOIA by Iberostar, talks with James Shillinglaw of Insider Travel Report about the December 2026 reopening of Montego Bay’s renovated JOIA Rose Hall. Vieyto explores Iberostar’s redefined luxury vision and highlights the brand’s strategic portfolio segmentation, personalized service, and commitment to local community and marine conservati...
Karryn Christopher, president of Signature Travel Network, talks with Alan Fine of Insider Travel Report about how the agency cooperative is helping members manage growing demand by sharing knowledge, resources and successful business practices across the network. Christopher also discusses member-driven decisions on technology, marketing, training and preferred partnerships as Signature celebrates its 70th anniversary. For more in...
Jamie Ame and J.J. Eubanks, owners of Magical Vacation Planner (MVP), talk with Alan Fine of Insider Travel Report about building their agency from a one-person operation into a company with more than 2,000 advisors. They discuss why they recently joined Travelsavers, how they train and mentor advisors, balancing a family business, and the culture that drives the company. They also describe the Heart of MVP charitable foundation, w...
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