July 11, 2025 • 19 mins
ICYMI: ‘Later, with Mo’Kelly’ Presents – Tips on how to declutter hundreds of emails with Gmail’s newest feature AND ways to protect yourself against Brushing scams and more on ‘Tech Thursday’ with regular guest contributor; (author, podcast host, and technology pundit) Marsha Collier - on KFI AM 640…Live everywhere on the iHeartRadio app & YouTube @MrMoKelly
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:06):
Okay, we're live everywhere in the iHeartRadio app live on YouTube.
We just came from the hallway hot Keittle in the
hallway with Carnaesian and Tuala Marcia Collier who's in studio
with us, and right now she said, I want to
try that as well, so we might try that again
with Marcia Collier.
Speaker 2 (00:21):
Marcia is you didn't go anywhere, but it's good to
see you again again.
Speaker 3 (00:26):
You haven't changed.
Speaker 2 (00:28):
There's so much stuff that we can talk about in
the world of tech. But I know that.
Speaker 1 (00:34):
A problem most people have is managing their email inbox.
How they can get through all those emails. Now, I
have a search function, which like I don't. It's hard
for me to really organize my email inbox. But I
know that Gmail has a good search function and I
can find a lot of things. But for some people
it's that time of year they want to do some decluttering.
Speaker 4 (00:56):
It does, and you can learn all the fancy search
for a Gmail, you know, like from with a colon,
and you can do those, find all of those and
bulk delete all that. But it gets a little tedious
because there are a lot of names you won't remember,
Like there's a lot of pr people who email me,
and it's upsetting so many people. I looked at my
(01:22):
inbox and there were eighteen thousand in there.
Speaker 2 (01:26):
I won't tell you how many of mine, but yes,
we're comparables.
Speaker 3 (01:29):
I mean, it was pathetic.
Speaker 4 (01:30):
So a new thing that I hear about from Google,
which I thought was incredible. It's called Managed Subscriptions. Well,
there are a lot of things that we subscribe to,
but we don't know that we subscribe to them.
Speaker 2 (01:46):
We've been subscribed.
Speaker 4 (01:47):
Yeah, yeah, it kind of gets delivered in our mail,
which is you know, daily deals, ads, promotions, weekly newsletters
from people you never heard of. Oh I love these,
thank you so much for those, and you've been hiding
in my email box. But I've got a new solution,
and it's called Gmails Managed Subscriptions View. MO. I don't
(02:11):
know if you're going to want to try this on
a laptop. You're going to try it on your phone.
But with the Managed Subscriptions View, you can find all
the things that you are subscribed to and people who
keep sending you emails.
Speaker 1 (02:26):
All right, So where do I find the Managed Subscriptions tab?
Speaker 2 (02:29):
Buttons?
Speaker 4 (02:30):
Okay, you're on a laptop, yes, click on the navigation
bar in the top left corner of your inbox.
Speaker 3 (02:36):
Okay, and select manage subscriptions.
Speaker 2 (02:41):
I'm trying to think.
Speaker 1 (02:42):
Okay, I'm here, so I don't know if we're seeing
the same thing.
Speaker 3 (02:50):
I did it.
Speaker 4 (02:53):
Scroll down and see if it hasn't automatically installed on your.
Speaker 2 (02:59):
I don't no, but go ahead, I don't want to.
Speaker 4 (03:02):
It's there. I've found it. You poke around you. I
put it on my phone and I did it on
my laptop. Okay, you can click or maybe it's not
in the settings. It is in the on the left
hand side.
Speaker 3 (03:17):
It's there. There's when you find it.
Speaker 4 (03:22):
I'll find it, and I wish I could get on
most computer and show you how to Maybe we can
figure out how to do that. When you find it,
all of a sudden, you've got this massive list.
Speaker 3 (03:33):
Mine was had to have been over one hundred people.
Speaker 4 (03:36):
It was a list of all the senders who have
sent me multiple emails that look to Google that they
need to be unsubscribed or have a subscription. It'll show
up there's you'll notice there's a little down arrow that
(03:57):
appears in your You know you have primary promotions updates.
Da da da da da any folders you've set up,
and then you'll find an arrow that says managed subscriptions
when you click it, and when you find that, you
can click on the name. And when you clip on
(04:17):
the click on the name, you'll see all these emails
that they've sent you. I was going to say, I
haven't opened any of these, not one. So you just
click one button and they're all gone. Then you click
another button and Google will unsubscribe them.
Speaker 2 (04:36):
From your mailbox, something we've also discussed.
Speaker 1 (04:39):
And this is where it gets complicated, or it does
for me, because sometimes those managed subscriptions, the subscription link
is fake and it's trying to take you.
Speaker 3 (04:51):
Somewhere to But yeah, yeah, I got that.
Speaker 4 (04:55):
But when I looked at my sent mail after this,
it's some sort of Google code to unsubscribe. Because I
had this whole list of sent mail, sent mail, sent mail,
and it was gibberish letters M M M as the
email address.
Speaker 3 (05:13):
It didn't even reveal it to me.
Speaker 4 (05:15):
So perhaps Google takes it out of the code, you know,
the pre code that comes in the header of the email,
and they send it to that perhaps, so it works
really well. I got bored doing it because there were
so so many of them. Gmail does a good job
(05:36):
I think of getting rid of spam, they say, they
let may say, well.
Speaker 2 (05:40):
Mine is pretty accurate.
Speaker 1 (05:42):
It's you know, I don't have to mark everything spam
for the most part.
Speaker 2 (05:47):
The algorithm works for me.
Speaker 3 (05:48):
And have you ever looked in your spam mailbox?
Speaker 1 (05:51):
Unfortunately I have, and I said, oh, thank goodness, I
missed all these right, because if I, if there was
no filter, the amount of junk would be overwhelmed.
Speaker 4 (06:00):
And you'd be paying for that space that they take up. Right,
that's something you have to think of. You know, we
all say we're worried about having too much stuff in
the mailbox, but remember there's also a cost. You only
get I think it's fifteen gigabytes for free, it's fifteen
minute you go over that you need to pay. And
(06:20):
when people send pictures. Also, by the way, while we're
at it, when you're in your settings, which is on
the right side of your desktop screen for Gmail, go
in there and set privacy and security to not have
pictures load when you open an email.
Speaker 2 (06:39):
And why would you do that?
Speaker 4 (06:40):
Two things that lets the person on the other end
know that you're a live human being and you've both
load okay. And second of all, it could have something
on there that maybe harmful to your computer.
Speaker 3 (06:57):
Just by letting that picture load.
Speaker 2 (07:00):
So many things to worry about.
Speaker 4 (07:01):
So yeah, well it makes it kind of a pain
in the butt because then you have to when you
get an email, oh I want to see that purse,
and you have to click show pictures from this sender
and then it'll show it for the email you're looking at.
But if you want to see further. In other words,
you trust Target, you trust, Saxophift, Avenue, you trust, you
(07:25):
can say show all pictures from this cender and it
will show all pictures every time you click open their
opening their email.
Speaker 3 (07:34):
So these are some things, right, But if you get.
Speaker 4 (07:39):
All that junk out of your mailbox, and like I said,
as an alternative, even if it's people you like, just
go in the search box from colon and the name
of the sender. You'll get all their emails and you
can click at the top little box click in there
(07:59):
and it'll light up all the ones down there. You
can I always scroll down to be sure there's nothing
in there that I really want to keep, and then
delete them.
Speaker 1 (08:09):
Marshall, car I love it when you come on here
because I always learned something when you come on here.
As a matter of fact, let's talk about brushing scams.
I know a lot of people, myself included, doing a
lot of shopping with Amazon because of Amazon Prime Sale.
And we may be expecting packages to show up because
we're making a lot of purchases. But what are we
(08:31):
supposed to do if you're getting unknown packages?
Speaker 5 (08:34):
Yeah?
Speaker 3 (08:34):
Well, first of all, I want to know why is
it called brushing. I don't get it.
Speaker 2 (08:38):
We'll find out in just a moment.
Speaker 3 (08:39):
I don't get it.
Speaker 1 (08:41):
It's Later with mo Kelly Tech Thursday with Marshall Calliak
if I Am six forty live everywhere in the iHeartRadio app.
Speaker 5 (08:46):
You're listening to Later with mo Kelly on demand from
KFI AM six forty.
Speaker 1 (08:53):
I Am six forty. It is Later with mo Kelly
Tech Thursday. In fact, Marshall Callier joins us in studio.
You can see her live with me on YouTube, Instagram
and Facebook. Marsha Collier. This is a time in which
people are making a lot of purchases. They expect to
receive something from Amazon, specifically because this Prime sale one
of the mening that they have, but sometimes from what
(09:16):
I hear there are products that may just show up
that people don't ask for, they didn't pay for, and
they should be concerned.
Speaker 4 (09:24):
Yeah, I mean we get a silo of boxes from Amazon.
I mean we buy a lot from Amazon. We have
our Subscribe and Save which shows up every month. You
expect those, you know they're going to be there, but occasionally,
and this happened to me, is I got one of
those book envelopes. I'm going I didn't order a book,
(09:45):
and I open it up and it's some religious something.
And I looked at it and said, I didn't order this.
And I go to my account and I didn't order this.
And I was young and naive at the time, and
I called Amazon like they were going to tell me,
And they won't tell you who sent it to you?
Speaker 3 (10:04):
That just will not.
Speaker 2 (10:06):
Did it have your correct name and address?
Speaker 4 (10:08):
Was it just your address name and address exactly correct?
And I thought it was kind of spooky, especially when
the second book came a few weeks later.
Speaker 2 (10:20):
Yeah.
Speaker 4 (10:20):
Yeah, So there's nothing you can do except I've got
an answer for you.
Speaker 3 (10:27):
Okay.
Speaker 4 (10:29):
It may look harmless when you get these, but really
it's proof of something. It's proof of somebody has gotten
your information from one of the breaches. They have breached
one of your accounts online or let's say on Amazon.
If you go to an account that has like all
(10:52):
these positive feedbacks everything, the product is really great, and
this is something you've received for free and you don't know.
Speaker 3 (11:00):
How or why you got it.
Speaker 4 (11:01):
It's generally because they've gotten hold of your data. They've
sent you it, and they use their email address so
they can go ahead and write a review of their.
Speaker 1 (11:16):
Product and it would be quote unquote verified because verified purchase.
Speaker 4 (11:20):
Oh my goodness, right, So that's one way. The other
one is it could lead to credit fraud.
Speaker 5 (11:28):
Think of it.
Speaker 4 (11:28):
How much of their your information do they? By the way,
you know your doctor doesn't need your social Security number.
I'm real tired of being scammed by doctors and ask
it's true they don't need your social Security numbers?
Speaker 2 (11:44):
They don't.
Speaker 4 (11:44):
And every time I walk into a new one, I say,
and you don't need that?
Speaker 3 (11:48):
Why do you need that?
Speaker 2 (11:50):
What do they usually?
Speaker 1 (11:52):
Without getting all your business on the air, what is
their acceptable verification of information?
Speaker 4 (12:00):
Usually your birth date is something that is used and
that's used by a lot of doctors or offices everywhere
Cedars Sinai, for example, uses your birth date. Your dentist
uses your birthday. A lot of people do. But your
social Security number should never be given up phishing scams.
(12:22):
They've got your email. They're going to send you stuff
in email, and like we said, you don't know if
you've subscribed or not. They can make it look like
the email came from somewhere else.
Speaker 3 (12:35):
Don't click the link, even if you know who it is.
Speaker 4 (12:39):
When I get something from City Bank or somewhere like that,
it'll have a link. No thank you, and you've been
there before, so you start typing it and it shows
up anyway. The autocomplete right autocomplete takes care of it,
so you don't have to worry that you're going to
get to the right place. But the US Postal Service
(13:00):
has made a huge deal out of this because it's
major fraud. They've set up a website at USPIS dot gov.
That's the US Postage Inspection Service. You go there when
you get one of these packages and report it. Then
(13:22):
they'll it'll ask a bunch of questions. Federal investigators will
trace the origin to stop future system.
Speaker 1 (13:29):
So don't try to return it because a lot of
people would on the thing.
Speaker 2 (13:33):
Hey, you know I didn't order this, so did you
try to?
Speaker 4 (13:35):
If you call Amazon, you're just wasting your time because
they don't care. If you try to contact the person
that sent it to you, don't do that. Do not
ever engage, because if you've gotten it for free, somebody
has sent it to you for some reason that's not
to your benefit.
Speaker 3 (13:54):
Always nefarious, and they will ask.
Speaker 4 (13:57):
Believe me, social engineering is are really it's a talent.
People can get information out of you that you have
no idea. So don't get on the phone with them.
Stay a will. And another thing, don't scan any QR
codes on the package because they may have been put
(14:17):
there to download malicious malware.
Speaker 1 (14:21):
They got us at every turn, exactly because that's seemingly
innocent enough QR code.
Speaker 2 (14:28):
Put your phone over it and scan it. Right, So
just don't open the door.
Speaker 1 (14:34):
Don't leave your house, don't open your window shades, don't
answer the phone, don't go to the grocery store.
Speaker 3 (14:41):
Nothing, nothing is free.
Speaker 2 (14:45):
I'm kidding, but I'm not kidding.
Speaker 1 (14:46):
It seems like at every turn we are in danger
of having our data stolen.
Speaker 4 (14:52):
Well, do you know there are websites that sell counterfeit
US posted stamps. This is the Yeah, it is, because
then you're going to get arrested for using the counterfeit posts.
Speaker 1 (15:06):
And your money's gone, and you're whatever you're trying to
send us not going to go.
Speaker 2 (15:09):
Through the mail.
Speaker 3 (15:11):
No, and you're going to get in trouble.
Speaker 2 (15:14):
But to be fair, I haven't used a postage stamp,
and I don't know when.
Speaker 3 (15:18):
I'm mill once a month.
Speaker 1 (15:23):
No, I know my mother does. She is still more
comfortable with sending things in the mail. I think that
ship sailed for me in two thousand and four.
Speaker 4 (15:34):
No, I don't get like using an envelope writing down
the actress spending.
Speaker 3 (15:38):
How much is a stamp?
Speaker 2 (15:40):
I think it's what sixty seven cents or sixty eight cents?
Speaker 5 (15:43):
Seven?
Speaker 1 (15:43):
You don't forget getting to that point. It's almost a dollar? Yeah, point, okay,
a postage stamp.
Speaker 3 (15:49):
Forget about cod going.
Speaker 4 (15:50):
We should have bought forever stamps a decade ago.
Speaker 2 (15:53):
Well my mother did.
Speaker 1 (15:54):
She has a bunch of Forever stamps, so to her credit,
you know she's at least savingbody in that regard. I
just don't know of any reason to buy a book
of stamps.
Speaker 2 (16:04):
Its seventy eight.
Speaker 3 (16:05):
Sense, it's seventy eighth. That's just insane.
Speaker 1 (16:10):
Just every cause of a forever stamp for domestic first
class mail is seventy eight. So they've built in the
increase of the forever Yeah, yeah, yeah, so they know
that it may be seventy three for a post to stamp,
but we're gonna charge you seventy eight for a forever stamp.
Speaker 2 (16:25):
So we have the we got built in.
Speaker 4 (16:28):
Yeah, yeah, exactly because and how has this murdered the
gift card industry?
Speaker 2 (16:34):
Think that's true.
Speaker 4 (16:35):
You will send birthday cards to people. I know some
really creative people. They use card stock in their printer
and they have some stock things and they'll make little
four by six postcards and send them out because at
least postcards are cheaper.
Speaker 2 (16:53):
I think I've sent two postcards in my life.
Speaker 1 (16:56):
Once I was in Barcelona, just to like prove, and
I think that was like maybe two thousand and three ish,
and I think that was the last time I set
a postcard.
Speaker 3 (17:06):
When I was in Barcelona, it snowed my condolences.
Speaker 2 (17:10):
It's too bad. Yeah, you know, it was great for me.
Speaker 1 (17:12):
In fact, I was there and the month was September,
so the weather was fantastic.
Speaker 4 (17:17):
It's beautiful there, just beautiful there. And did you go
to the monastery with museum? No?
Speaker 3 (17:23):
I did not anybody who.
Speaker 4 (17:24):
Goes to Barcelona. Montserrat Monastery is up in the mountains.
They have a private art collection. The monks there have
a private art collection. Aside from having the Black Madonna
in the museum, the actual one.
Speaker 3 (17:41):
The best art collection I've ever had.
Speaker 4 (17:43):
Because I'd walked up to the pictures, I recognized the
artist by the style, but I had never seen any
of that art before.
Speaker 3 (17:52):
And they have ancient religious, real ancient stuff that they have.
Speaker 4 (17:58):
You walk into a room and it's vacuum sealed when
you walk in.
Speaker 3 (18:02):
It's amazing.
Speaker 2 (18:04):
Travel changes and improves.
Speaker 4 (18:06):
Us, it does, but nobody knows about that. It's the
museum at Montserrat Monastery.
Speaker 1 (18:12):
So you come in from some tech and you give
some travel advice as well. Why not, Marshall Callier, I
always love city with you. How can people find you?
Speaker 2 (18:20):
Just in case?
Speaker 3 (18:20):
You can find me kind of on Twitter?
Speaker 4 (18:23):
I do check, but Twitter's getting to be a lonely place.
But I still check for other people that I know
that are on there. I'm at Marsha Collier I'm at
Marshall Collier or Marsha Collier m A R S H
A C O L L I E R dot com
on the Internet and there's a contact page.
Speaker 3 (18:41):
And sorry about the old pictures.
Speaker 1 (18:45):
Always great to see Marsha Carrey, but maybe old pictures.
But we have you live and in person in the studio.
Speaker 3 (18:52):
Thank you, Mo. It's fun being here.
Speaker 4 (18:54):
I love love seeing all of you and getting your
emails and your messages.
Speaker 2 (18:59):
Will be a touch.
Speaker 1 (19:00):
Kf I AM six forty Live everywhere in the iHeartRadio app.
Speaker 5 (19:04):
You're listening to Later with Moe Kelly on demand from
KFI AM six forty
Okay, we're live everywhere in the iHeartRadio app live on YouTube.
We just came from the hallway hot Keittle in the
hallway with Carnaesian and Tuala Marcia Collier who's in studio
with us, and right now she said, I want to
try that as well, so we might try that again
with Marcia Collier.
Speaker 2 (00:21):
Marcia is you didn't go anywhere, but it's good to
see you again again.
Speaker 3 (00:26):
You haven't changed.
Speaker 2 (00:28):
There's so much stuff that we can talk about in
the world of tech. But I know that.
Speaker 1 (00:34):
A problem most people have is managing their email inbox.
How they can get through all those emails. Now, I
have a search function, which like I don't. It's hard
for me to really organize my email inbox. But I
know that Gmail has a good search function and I
can find a lot of things. But for some people
it's that time of year they want to do some decluttering.
Speaker 4 (00:56):
It does, and you can learn all the fancy search
for a Gmail, you know, like from with a colon,
and you can do those, find all of those and
bulk delete all that. But it gets a little tedious
because there are a lot of names you won't remember,
Like there's a lot of pr people who email me,
and it's upsetting so many people. I looked at my
(01:22):
inbox and there were eighteen thousand in there.
Speaker 2 (01:26):
I won't tell you how many of mine, but yes,
we're comparables.
Speaker 3 (01:29):
I mean, it was pathetic.
Speaker 4 (01:30):
So a new thing that I hear about from Google,
which I thought was incredible. It's called Managed Subscriptions. Well,
there are a lot of things that we subscribe to,
but we don't know that we subscribe to them.
Speaker 2 (01:46):
We've been subscribed.
Speaker 4 (01:47):
Yeah, yeah, it kind of gets delivered in our mail,
which is you know, daily deals, ads, promotions, weekly newsletters
from people you never heard of. Oh I love these,
thank you so much for those, and you've been hiding
in my email box. But I've got a new solution,
and it's called Gmails Managed Subscriptions View. MO. I don't
(02:11):
know if you're going to want to try this on
a laptop. You're going to try it on your phone.
But with the Managed Subscriptions View, you can find all
the things that you are subscribed to and people who
keep sending you emails.
Speaker 1 (02:26):
All right, So where do I find the Managed Subscriptions tab?
Speaker 2 (02:29):
Buttons?
Speaker 4 (02:30):
Okay, you're on a laptop, yes, click on the navigation
bar in the top left corner of your inbox.
Speaker 3 (02:36):
Okay, and select manage subscriptions.
Speaker 2 (02:41):
I'm trying to think.
Speaker 1 (02:42):
Okay, I'm here, so I don't know if we're seeing
the same thing.
Speaker 3 (02:50):
I did it.
Speaker 4 (02:53):
Scroll down and see if it hasn't automatically installed on your.
Speaker 2 (02:59):
I don't no, but go ahead, I don't want to.
Speaker 4 (03:02):
It's there. I've found it. You poke around you. I
put it on my phone and I did it on
my laptop. Okay, you can click or maybe it's not
in the settings. It is in the on the left
hand side.
Speaker 3 (03:17):
It's there. There's when you find it.
Speaker 4 (03:22):
I'll find it, and I wish I could get on
most computer and show you how to Maybe we can
figure out how to do that. When you find it,
all of a sudden, you've got this massive list.
Speaker 3 (03:33):
Mine was had to have been over one hundred people.
Speaker 4 (03:36):
It was a list of all the senders who have
sent me multiple emails that look to Google that they
need to be unsubscribed or have a subscription. It'll show
up there's you'll notice there's a little down arrow that
(03:57):
appears in your You know you have primary promotions updates.
Da da da da da any folders you've set up,
and then you'll find an arrow that says managed subscriptions
when you click it, and when you find that, you
can click on the name. And when you clip on
(04:17):
the click on the name, you'll see all these emails
that they've sent you. I was going to say, I
haven't opened any of these, not one. So you just
click one button and they're all gone. Then you click
another button and Google will unsubscribe them.
Speaker 2 (04:36):
From your mailbox, something we've also discussed.
Speaker 1 (04:39):
And this is where it gets complicated, or it does
for me, because sometimes those managed subscriptions, the subscription link
is fake and it's trying to take you.
Speaker 3 (04:51):
Somewhere to But yeah, yeah, I got that.
Speaker 4 (04:55):
But when I looked at my sent mail after this,
it's some sort of Google code to unsubscribe. Because I
had this whole list of sent mail, sent mail, sent mail,
and it was gibberish letters M M M as the
email address.
Speaker 3 (05:13):
It didn't even reveal it to me.
Speaker 4 (05:15):
So perhaps Google takes it out of the code, you know,
the pre code that comes in the header of the email,
and they send it to that perhaps, so it works
really well. I got bored doing it because there were
so so many of them. Gmail does a good job
(05:36):
I think of getting rid of spam, they say, they
let may say, well.
Speaker 2 (05:40):
Mine is pretty accurate.
Speaker 1 (05:42):
It's you know, I don't have to mark everything spam
for the most part.
Speaker 2 (05:47):
The algorithm works for me.
Speaker 3 (05:48):
And have you ever looked in your spam mailbox?
Speaker 1 (05:51):
Unfortunately I have, and I said, oh, thank goodness, I
missed all these right, because if I, if there was
no filter, the amount of junk would be overwhelmed.
Speaker 4 (06:00):
And you'd be paying for that space that they take up. Right,
that's something you have to think of. You know, we
all say we're worried about having too much stuff in
the mailbox, but remember there's also a cost. You only
get I think it's fifteen gigabytes for free, it's fifteen
minute you go over that you need to pay. And
(06:20):
when people send pictures. Also, by the way, while we're
at it, when you're in your settings, which is on
the right side of your desktop screen for Gmail, go
in there and set privacy and security to not have
pictures load when you open an email.
Speaker 2 (06:39):
And why would you do that?
Speaker 4 (06:40):
Two things that lets the person on the other end
know that you're a live human being and you've both
load okay. And second of all, it could have something
on there that maybe harmful to your computer.
Speaker 3 (06:57):
Just by letting that picture load.
Speaker 2 (07:00):
So many things to worry about.
Speaker 4 (07:01):
So yeah, well it makes it kind of a pain
in the butt because then you have to when you
get an email, oh I want to see that purse,
and you have to click show pictures from this sender
and then it'll show it for the email you're looking at.
But if you want to see further. In other words,
you trust Target, you trust, Saxophift, Avenue, you trust, you
(07:25):
can say show all pictures from this cender and it
will show all pictures every time you click open their
opening their email.
Speaker 3 (07:34):
So these are some things, right, But if you get.
Speaker 4 (07:39):
All that junk out of your mailbox, and like I said,
as an alternative, even if it's people you like, just
go in the search box from colon and the name
of the sender. You'll get all their emails and you
can click at the top little box click in there
(07:59):
and it'll light up all the ones down there. You
can I always scroll down to be sure there's nothing
in there that I really want to keep, and then
delete them.
Speaker 1 (08:09):
Marshall, car I love it when you come on here
because I always learned something when you come on here.
As a matter of fact, let's talk about brushing scams.
I know a lot of people, myself included, doing a
lot of shopping with Amazon because of Amazon Prime Sale.
And we may be expecting packages to show up because
we're making a lot of purchases. But what are we
(08:31):
supposed to do if you're getting unknown packages?
Speaker 5 (08:34):
Yeah?
Speaker 3 (08:34):
Well, first of all, I want to know why is
it called brushing. I don't get it.
Speaker 2 (08:38):
We'll find out in just a moment.
Speaker 3 (08:39):
I don't get it.
Speaker 1 (08:41):
It's Later with mo Kelly Tech Thursday with Marshall Calliak
if I Am six forty live everywhere in the iHeartRadio app.
Speaker 5 (08:46):
You're listening to Later with mo Kelly on demand from
KFI AM six forty.
Speaker 1 (08:53):
I Am six forty. It is Later with mo Kelly
Tech Thursday. In fact, Marshall Callier joins us in studio.
You can see her live with me on YouTube, Instagram
and Facebook. Marsha Collier. This is a time in which
people are making a lot of purchases. They expect to
receive something from Amazon, specifically because this Prime sale one
of the mening that they have, but sometimes from what
(09:16):
I hear there are products that may just show up
that people don't ask for, they didn't pay for, and
they should be concerned.
Speaker 4 (09:24):
Yeah, I mean we get a silo of boxes from Amazon.
I mean we buy a lot from Amazon. We have
our Subscribe and Save which shows up every month. You
expect those, you know they're going to be there, but occasionally,
and this happened to me, is I got one of
those book envelopes. I'm going I didn't order a book,
(09:45):
and I open it up and it's some religious something.
And I looked at it and said, I didn't order this.
And I go to my account and I didn't order this.
And I was young and naive at the time, and
I called Amazon like they were going to tell me,
And they won't tell you who sent it to you?
Speaker 3 (10:04):
That just will not.
Speaker 2 (10:06):
Did it have your correct name and address?
Speaker 4 (10:08):
Was it just your address name and address exactly correct?
And I thought it was kind of spooky, especially when
the second book came a few weeks later.
Speaker 2 (10:20):
Yeah.
Speaker 4 (10:20):
Yeah, So there's nothing you can do except I've got
an answer for you.
Speaker 3 (10:27):
Okay.
Speaker 4 (10:29):
It may look harmless when you get these, but really
it's proof of something. It's proof of somebody has gotten
your information from one of the breaches. They have breached
one of your accounts online or let's say on Amazon.
If you go to an account that has like all
(10:52):
these positive feedbacks everything, the product is really great, and
this is something you've received for free and you don't know.
Speaker 3 (11:00):
How or why you got it.
Speaker 4 (11:01):
It's generally because they've gotten hold of your data. They've
sent you it, and they use their email address so
they can go ahead and write a review of their.
Speaker 1 (11:16):
Product and it would be quote unquote verified because verified purchase.
Speaker 4 (11:20):
Oh my goodness, right, So that's one way. The other
one is it could lead to credit fraud.
Speaker 5 (11:28):
Think of it.
Speaker 4 (11:28):
How much of their your information do they? By the way,
you know your doctor doesn't need your social Security number.
I'm real tired of being scammed by doctors and ask
it's true they don't need your social Security numbers?
Speaker 2 (11:44):
They don't.
Speaker 4 (11:44):
And every time I walk into a new one, I say,
and you don't need that?
Speaker 3 (11:48):
Why do you need that?
Speaker 2 (11:50):
What do they usually?
Speaker 1 (11:52):
Without getting all your business on the air, what is
their acceptable verification of information?
Speaker 4 (12:00):
Usually your birth date is something that is used and
that's used by a lot of doctors or offices everywhere
Cedars Sinai, for example, uses your birth date. Your dentist
uses your birthday. A lot of people do. But your
social Security number should never be given up phishing scams.
(12:22):
They've got your email. They're going to send you stuff
in email, and like we said, you don't know if
you've subscribed or not. They can make it look like
the email came from somewhere else.
Speaker 3 (12:35):
Don't click the link, even if you know who it is.
Speaker 4 (12:39):
When I get something from City Bank or somewhere like that,
it'll have a link. No thank you, and you've been
there before, so you start typing it and it shows
up anyway. The autocomplete right autocomplete takes care of it,
so you don't have to worry that you're going to
get to the right place. But the US Postal Service
(13:00):
has made a huge deal out of this because it's
major fraud. They've set up a website at USPIS dot gov.
That's the US Postage Inspection Service. You go there when
you get one of these packages and report it. Then
(13:22):
they'll it'll ask a bunch of questions. Federal investigators will
trace the origin to stop future system.
Speaker 1 (13:29):
So don't try to return it because a lot of
people would on the thing.
Speaker 2 (13:33):
Hey, you know I didn't order this, so did you
try to?
Speaker 4 (13:35):
If you call Amazon, you're just wasting your time because
they don't care. If you try to contact the person
that sent it to you, don't do that. Do not
ever engage, because if you've gotten it for free, somebody
has sent it to you for some reason that's not
to your benefit.
Speaker 3 (13:54):
Always nefarious, and they will ask.
Speaker 4 (13:57):
Believe me, social engineering is are really it's a talent.
People can get information out of you that you have
no idea. So don't get on the phone with them.
Stay a will. And another thing, don't scan any QR
codes on the package because they may have been put
(14:17):
there to download malicious malware.
Speaker 1 (14:21):
They got us at every turn, exactly because that's seemingly
innocent enough QR code.
Speaker 2 (14:28):
Put your phone over it and scan it. Right, So
just don't open the door.
Speaker 1 (14:34):
Don't leave your house, don't open your window shades, don't
answer the phone, don't go to the grocery store.
Speaker 3 (14:41):
Nothing, nothing is free.
Speaker 2 (14:45):
I'm kidding, but I'm not kidding.
Speaker 1 (14:46):
It seems like at every turn we are in danger
of having our data stolen.
Speaker 4 (14:52):
Well, do you know there are websites that sell counterfeit
US posted stamps. This is the Yeah, it is, because
then you're going to get arrested for using the counterfeit posts.
Speaker 1 (15:06):
And your money's gone, and you're whatever you're trying to
send us not going to go.
Speaker 2 (15:09):
Through the mail.
Speaker 3 (15:11):
No, and you're going to get in trouble.
Speaker 2 (15:14):
But to be fair, I haven't used a postage stamp,
and I don't know when.
Speaker 3 (15:18):
I'm mill once a month.
Speaker 1 (15:23):
No, I know my mother does. She is still more
comfortable with sending things in the mail. I think that
ship sailed for me in two thousand and four.
Speaker 4 (15:34):
No, I don't get like using an envelope writing down
the actress spending.
Speaker 3 (15:38):
How much is a stamp?
Speaker 2 (15:40):
I think it's what sixty seven cents or sixty eight cents?
Speaker 5 (15:43):
Seven?
Speaker 1 (15:43):
You don't forget getting to that point. It's almost a dollar? Yeah, point, okay,
a postage stamp.
Speaker 3 (15:49):
Forget about cod going.
Speaker 4 (15:50):
We should have bought forever stamps a decade ago.
Speaker 2 (15:53):
Well my mother did.
Speaker 1 (15:54):
She has a bunch of Forever stamps, so to her credit,
you know she's at least savingbody in that regard. I
just don't know of any reason to buy a book
of stamps.
Speaker 2 (16:04):
Its seventy eight.
Speaker 3 (16:05):
Sense, it's seventy eighth. That's just insane.
Speaker 1 (16:10):
Just every cause of a forever stamp for domestic first
class mail is seventy eight. So they've built in the
increase of the forever Yeah, yeah, yeah, so they know
that it may be seventy three for a post to stamp,
but we're gonna charge you seventy eight for a forever stamp.
Speaker 2 (16:25):
So we have the we got built in.
Speaker 4 (16:28):
Yeah, yeah, exactly because and how has this murdered the
gift card industry?
Speaker 2 (16:34):
Think that's true.
Speaker 4 (16:35):
You will send birthday cards to people. I know some
really creative people. They use card stock in their printer
and they have some stock things and they'll make little
four by six postcards and send them out because at
least postcards are cheaper.
Speaker 2 (16:53):
I think I've sent two postcards in my life.
Speaker 1 (16:56):
Once I was in Barcelona, just to like prove, and
I think that was like maybe two thousand and three ish,
and I think that was the last time I set
a postcard.
Speaker 3 (17:06):
When I was in Barcelona, it snowed my condolences.
Speaker 2 (17:10):
It's too bad. Yeah, you know, it was great for me.
Speaker 1 (17:12):
In fact, I was there and the month was September,
so the weather was fantastic.
Speaker 4 (17:17):
It's beautiful there, just beautiful there. And did you go
to the monastery with museum? No?
Speaker 3 (17:23):
I did not anybody who.
Speaker 4 (17:24):
Goes to Barcelona. Montserrat Monastery is up in the mountains.
They have a private art collection. The monks there have
a private art collection. Aside from having the Black Madonna
in the museum, the actual one.
Speaker 3 (17:41):
The best art collection I've ever had.
Speaker 4 (17:43):
Because I'd walked up to the pictures, I recognized the
artist by the style, but I had never seen any
of that art before.
Speaker 3 (17:52):
And they have ancient religious, real ancient stuff that they have.
Speaker 4 (17:58):
You walk into a room and it's vacuum sealed when
you walk in.
Speaker 3 (18:02):
It's amazing.
Speaker 2 (18:04):
Travel changes and improves.
Speaker 4 (18:06):
Us, it does, but nobody knows about that. It's the
museum at Montserrat Monastery.
Speaker 1 (18:12):
So you come in from some tech and you give
some travel advice as well. Why not, Marshall Callier, I
always love city with you. How can people find you?
Speaker 2 (18:20):
Just in case?
Speaker 3 (18:20):
You can find me kind of on Twitter?
Speaker 4 (18:23):
I do check, but Twitter's getting to be a lonely place.
But I still check for other people that I know
that are on there. I'm at Marsha Collier I'm at
Marshall Collier or Marsha Collier m A R S H
A C O L L I E R dot com
on the Internet and there's a contact page.
Speaker 3 (18:41):
And sorry about the old pictures.
Speaker 1 (18:45):
Always great to see Marsha Carrey, but maybe old pictures.
But we have you live and in person in the studio.
Speaker 3 (18:52):
Thank you, Mo. It's fun being here.
Speaker 4 (18:54):
I love love seeing all of you and getting your
emails and your messages.
Speaker 2 (18:59):
Will be a touch.
Speaker 1 (19:00):
Kf I AM six forty Live everywhere in the iHeartRadio app.
Speaker 5 (19:04):
You're listening to Later with Moe Kelly on demand from
KFI AM six forty
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