Avner Gat

Avner Gat has been a public adjuster for over 15 years, fighting on behalf of clients in front of large insurance companies that are often trying to avoid their responsibilities. He has personally trained the team at Avner Gat Inc. in both negotiations and in understanding complex insurance contracts and other legal documents. We are confident when we say that you will be working with the most knowledgeable, ethical, and hardworking group of adjusters you will ever meet.

Episode Transcript

(00:02):
This is CEOs you should know.And now from iHeartMedia, here's Paul Corvino.
Today I have the honor and privilegeof interviewing Avenue Gatt, Founder and
CEO of Avenue Gad, Inc,one of the largest and most successful public
adjusters in Southern California. Welcome Isthat true? Welcome? I hope it's

(00:23):
true. Yeah, we are strivingto stand by your stunts. I want
to hear your story how you becameone of the largest public adjusters in southern
California. I know you are areal estate salesman, a contractor, a
public insurance adjuster. Give us theAbnegat story. So the story started with

(00:46):
a situation in nineteen ninety four.There was the Notreach earthquake and we just
purchased our home like a couple ofmonths before that, and when the earthquake
strike, you know, I didn'teven think about opening a claim, even

(01:06):
though my house was at you know, everything was spilled out of the kitchen
cabinets and it was a mess.But I you know, I didn't have
time. We were young couple,and you know, I wanted to go
on with my life. But oneday I got a call from my insurance
company from Farmer's Insurance, and theywere like, aren't you going to open

(01:30):
a claim with us? And Isaid to myself, really, the insurance
company is calling me to open aclaim. I don't know why they did
it, but I guess there wassome benefit for them. So we filed
a claim and the adjuster came andbasically, through the process of presenting my

(01:55):
claim to him, I understood thatthere is a big power over the negotiation
with the personal relationship that you havewith your adjuster. You know, every
person that buy Homony's insurance should knowthat, Yes, the policy is very

(02:19):
important, and the strength of theinsurance company is very important, but the
one that make ninety percent of thedecision is the adjuster at the field.
He is the eyes and brain forthe insurance company. And you better have

(02:40):
good relationship with this somebody, whetherit is be nice, be accommodating.
Once he makes his decision, canyou challenge that? Is that? What
you do? My job is look, I prefer that people that have a
disaster they will call me first.Then I don't have to challenge anything because

(03:05):
basically I will evaluate with my teamof expert we will evaluate the damages and
we will be the first one topresent the loss to the adjuster and then
I don't need to challenge it.So just the insurance the adjuster will take
a look at my presentation and hewill have just to adjust the claim and
not basically to have any confrontation withme. For our listeners out there,

(03:31):
if you have the misfortune of havingsomething happen to your home earthquake, fire,
water damage, water damage, contactAbner right away so that he can
start the process before he even getstarted. It's much what you're saying.
It's much easier to do it thatway than after the fact when the insurance

(03:51):
company comes back and they give yousomething that's not adequate in your opinion.
Yeah, one hundred percent. Myrecommendation to the listeners that are home owners
or business owners. When you evenremotely think that you would like to or
you have a claim and you wouldlike to open a claim with your insurance
company, it's better to give somebodylike us a call and just have a

(04:17):
quick chart to see what is whatare you facing. Sometimes it doesn't work
to open a claim because it's toosmall and it might fall under your deductible.
Sometimes I can tell you upfront Idon't think that this is a covered
loss. And you better think twicebefore you open acclaim because once you open
a claim, once you call youragent, basically they are supposed to open

(04:42):
a claim and then you have iton your record. And it's in the
environment that we have right now withinsurance companies. If you will have one
claim on your record to claim onyour record, most probably your insurance company
will not renew your policy next yearand you will have hard time to find
and other carrier, insurance carrier totake you as a client. And if

(05:05):
they will, the cost of thepolicy will be so high that you will
suffer. So why suffering? GiveAvner got a call and you know,
we'll let you know what we thinkabout it, and you take it from
there. You can open a claimlater on after you talk to us,
let's talk a little bit about howyou grew your business. I understand in

(05:26):
this case that iHeart that we actuallyplayed a part. One of your neighbors,
Leslie, is an account executive hereat iHeart, and she was the
first to talk to you about actuallyadvertising and using marketing to build your brand.
That is true. Leslie was aclient of Avenorgatting and when we were

(05:46):
done handling her claim, she basicallyasked us whether we will be interested to
advertise with iHeartRadio. And the firstthing that came out of my mouth was
like, let me first talk toBill Handle and then I'll talk to you.
So she arranged this meeting and therest of it is history. You

(06:12):
know, Leslie and Bill Handle,they did a great job for us.
We appreciate it. Yeah, thestation I heard, station KFI six P
forty, they did a very goodjob for us. So I tell our
listeners how they can get in touchwith you. Okay, So it's very
simple, you know, even ifyou do not remember my telephone number,

(06:35):
you just click ovenor GOT on thewide web and okay, So Avener it's
an A V like Victor N,like Nancy E, R like Robert,
and GOT is GLE like George Alike applet Tom. You can go to
www. Avenor got dot com orjust dial eight one eight nine one seven

(06:58):
five two five six and it's goingto be me or one of my kids
that's working in the company that willtake your call and handle the situation from
you. From A to Z WellAbner, thank you very much for joining
us today. This is Paul Corvinoat iHeartMedia saying thank you for listening,

(07:19):
and if you do have a situationwhere you've had water damage, fire damage,
anything like that or close to that, make sure you give Abner Gat
a call or go to abnergat dotcom. Thank you so much. Listen
to CEOs you should know on theiHeartRadio app.