June 3, 2025 • 24 mins
(June 03,2025)
KFI & KTLA tech reporter Rich DeMuro joins the show for ‘Tech Tuesday.’ Today, Rich talks about Nintendo’s Switch 2 launching this week, Google Wallet is dropping PayPal support, AI is helping to fight shoplifting, and an AI-powered radio station in LA. Do insurers collude to force homeowners onto state insurance plans? Two blockbuster lawsuits say yes. Walt Disney’s granddaughter speaks out against new animatronic… “He never wanted to be a robot.”
KFI & KTLA tech reporter Rich DeMuro joins the show for ‘Tech Tuesday.’ Today, Rich talks about Nintendo’s Switch 2 launching this week, Google Wallet is dropping PayPal support, AI is helping to fight shoplifting, and an AI-powered radio station in LA. Do insurers collude to force homeowners onto state insurance plans? Two blockbuster lawsuits say yes. Walt Disney’s granddaughter speaks out against new animatronic… “He never wanted to be a robot.”
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
You're listenings KFI AM six forty the Bill Handles show
on demand on the iHeartRadio app.
Speaker 2 (00:09):
Rich.
Speaker 1 (00:09):
Tomorrow's time for a kfi's Tech segment with Rich. He
is not only our tech guy also we can watch
him every day on KTLA every Saturday here.
Speaker 3 (00:18):
Eleven am to two pm.
Speaker 1 (00:20):
Instagram at Rich on Tech website, Rich on tech dot TV.
Speaker 2 (00:24):
Good morning Rich, Good morning to you. Bill.
Speaker 1 (00:27):
All right, great story out there about AI and shoplifting. Now,
is this to help people shoplift or is it to
fight shoplifting.
Speaker 3 (00:35):
I'm a little confused.
Speaker 2 (00:37):
Well, it is to fight shop Oh.
Speaker 3 (00:40):
I feel bad. Okay, Yeah, I.
Speaker 2 (00:42):
Think that's probably a smarter use of it. This is
called vision. We went to a seven to eleven and
seem Valley that's using it, and it's just what you
would imagine. So instead of having a person sit there
and watch the cameras twenty four to seven, you actually
have AI doing that and they're analyzing the video feeds
(01:04):
from existing cameras, by the way, and they are looking
for suspicious gestures that might indicate shoplifting. That's really what
this is all about. Any sort of gesture is putting
something in your pocket. Bag whatever. It's trained on like
five thousand different clients that they have around the world,
millions of interactions, and as soon as you put something
(01:25):
in your pocket or do something that might be deemed suspicious,
the store owner gets an immedia alert and it says, hey,
this might be shoplifting, and they can decide what they
want to do with that.
Speaker 1 (01:36):
Okay, So if you, for example, you pick up something
and then all of a sudden you have an itch
in your in your junk and you go to scratch it,
you're in trouble.
Speaker 2 (01:48):
Well, I don't know, because you know, the AI is trained.
It's better than a human. So it's going to sit
there and understand scratching yourself versus putting something in your
pocket or hiding or concealing something. And so you know,
each each one of these flags gets a grade, so
it may say, you know, low alert, medium alert, critical alert.
(02:10):
So it's you know, it's not perfect because it's AI,
but it's going to sort of score itself and say like, look,
we think this is a critical interaction versus this person
just scratched themselves, and so.
Speaker 1 (02:22):
It's I find it fascinating that this is a machine
learning AI at sort of at this point at its
far reaches where it can understand, analyze and as you say,
it's like a CIA report high credibility, medium credibility, low
(02:44):
incidents or low chance.
Speaker 3 (02:46):
Uh and how and how advanced is this go ahead?
I'm sorry, I.
Speaker 2 (02:50):
Mean I tried it. I tried it, and I you know,
I took some batteries and I will tell you know,
when they when they had me try it, they said like, hey,
make sure you're sort of like visible doing this. So
you know, it's one of these things where I think
the technology is still evolving like anything else. And I
think as someone that is really good at you know,
concealing or making sure they're not sort of near a camera,
(03:13):
like if the cameras don't have a good view of
every aspect of the store, that might be a problem.
But I think that in general, I mean a couple
of times I tested it out. You know, I put
something in my bag. It flagged it almost immediately. So
you have to think about Bill. I don't know if
you ever worked retail, but I did back in the day,
and you know, we used to have literally people sitting
in the rafters, like you know, up above the store.
(03:36):
It was a one way mirror and they were just
watching over the store and kind of checking out what
people were doing, looking in, maybe zooming in with cameras.
Once that technology came along, it was not a perfect system.
And so and neither is this. I don't think any
AI is perfect. But at the same time, you got
to think about if you're a small business owner, what's
your option. You are either watching these cameras twenty four
(03:58):
to seven, rewinding video after the fact. This is in
real time, and so when you think about that paradigm shift,
you are being empowered as a store owner to understand
what's happening to your inventory in near real time versus
you know, a week.
Speaker 3 (04:14):
Later, did you take the batteries home?
Speaker 2 (04:18):
Yes, I now have some D batteries, the ones that
you never really need. Yeah, left the.
Speaker 1 (04:25):
Ones that they missed. All right, coming back, I want
to have a good time with us. I'm gonna ask
you a question. This has to do with AI powered
radio radio stations, and oh boy, am I gonna have a.
Speaker 3 (04:36):
Good time with that.
Speaker 1 (04:37):
And then I have a challenge for us, and I'll
come back with that. Let's continue on finish up with
our tech segment. Rich demurrow our tech guy. Let's finish
it up, rich, Oh, is this a great topic that
you came up with?
Speaker 3 (04:53):
AI powered radio station? All right? Explain that one and
then a challenge. What are we talking about?
Speaker 2 (05:01):
I did this, Yeah, I did this for a reason
because obviously you've been in radio for many, many years. Uh,
and I you know, I'm just curious what you think
about this trend. But let let me tell you the story.
So right now in Los Angeles, there is a pop
up radio station called one oh six point three the
Fizz okay, and it's all AI powered. So the music,
(05:23):
the DJs, all everything is just AI the audio everything,
and so it's it's made to kind of have the
feel of a nineties pop station or maybe an eighties
pop station. But here's the deal, bill it is one
hundred percent advertising Slice Soda, which you probably remember that
brand back in the day. They are now rebranding as
(05:45):
a more of like a healthy soda. So whatever it is.
But the point is, I listened to this station this morning,
and I think the magic here is if you are
just surfing the airwaves and you happen to land upon
this station. At first, it sounds like a little pop station,
But all of a sudden, you're like, wait a second,
every song they're singing about is soda related. Every band's
(06:05):
name is soda related. The DJ sounds a little off
because it's AI. But anyway, I thought that was kind
of funny that they're doing this as a you know,
a pop up radio station and Promotera Soda.
Speaker 1 (06:16):
Okay, that part is interesting. I love the marketing end
of that. But of course, moving right into the technology, how,
for example, do the DJ sound when they're either introducing
music or doing some banter, if they do it at all.
And that's and then that leads right into our challenge here.
Speaker 2 (06:39):
Yeah, so it's just one DJ, bev AI generated female,
and you know, I was listening this morning, and it
doesn't sound that convincing, Like you might look if you're
passing through the airwaves and you just kind of land
upon this for a couple of minutes, you might not
really think much about it, But then all of a sudden,
if you listen for a while, you'll be like, Okay,
(06:59):
something's little different here. And I'm not sure they reveal
that it's all AI on the station, but they use
like off the shelf stuff, so they use Suno s
u n o dot com, which is an AI music
creation website, and so that's where they made the songs.
And they use Gemini to sort of come up with
the names and the scripts that this DJ says, and
(07:20):
so it's all just like off the shelf stuff that
they use for this stunt. But I think it's it's
a bigger issue, Bill, and I'm ready for your challenge.
But you know, we're hearing more and more about AI
taking over jobs and taking over things. If you wanted
to do this five years ago, let's say, you would
have had to hire a voice actor to do the
AI voice. You would have had to create someone that's creative,
(07:42):
or hire someone that's creative to make the musical tunes,
you know, hire writers to make the songs, the backstories
for all the bands. And now all this is done
on a computer using AI instantly.
Speaker 1 (07:55):
Now you're talking about original songs written by AI, not
just choosing songs that go in and just you know,
having a DJ uh to banter and introduce songs per
in AI program.
Speaker 3 (08:10):
You're actually talking about writing music.
Speaker 2 (08:14):
Yeah, that's but these these they literally have a couple
of these tools online that will write songs like that. Mate.
You can say what you want. I can say I
want a country ballad about downloading apps on the iPhone
and it will write a song with words or not.
Speaker 1 (08:30):
Now I understand the words, but the music parts, the melody,
that is all the right thing.
Speaker 2 (08:35):
Okay, Yeah, there's a credible d O U d io.
It's it's will I am as one of the big backers. Okay,
the other one is soon know. But these are things
that people should be aware of that are happening, like, okay,
it's happening.
Speaker 3 (08:47):
All right. Challenge of course, and you know where I'm
going with this.
Speaker 1 (08:50):
How do we put together uh an ai powered interview
or conversation that you and I have during the course
of the show and it may sound horrible at first, and.
Speaker 3 (09:03):
Then we would do it as technology evolved. Is it
possible to do that?
Speaker 2 (09:09):
Yes? Absolutely, there are I mean Google's notebook LM will
do it. Maybe not in our voice, but if you
want something that's in our voices, yep, there's other there's
other tools like eleven Labs. I'd have to look into it.
They do the big voice to text stuff, but I
think they could probably handle the actual you know, making
(09:31):
it in our voices. But okay, Harry, I mean I
don't know if I want that because I.
Speaker 3 (09:34):
Oh, yes you don't. No, no, yes you do, No,
yes you do.
Speaker 1 (09:37):
Because the thought of both of us being put out
of business by one of these excites they hell out
of me.
Speaker 3 (09:41):
Because I still have a contract. I get paid whether
or not I'm here or not. So I'm fine with this. Now.
The question is can we try to do it?
Speaker 2 (09:51):
I will look up the tools, Yeah, I will.
Speaker 3 (09:53):
Okay, are you prepared?
Speaker 1 (09:54):
And then whatever, and if we have to hire someone
to put it together, I will pay for it.
Speaker 3 (09:59):
So is whatever it.
Speaker 1 (10:02):
I'm not going to spend thousands of dollars, but I
will spend I'll spend a few hundred.
Speaker 2 (10:08):
That would defeat the purpose if we If we spent
thousands doing that, you might as well just be there live.
Speaker 1 (10:12):
Yeah that's true, that's true, but I would I'm issuing
this challenge right now.
Speaker 3 (10:18):
Rich.
Speaker 1 (10:18):
If we can put together a segment where you and
I are not here and it's we can broadcast it.
Speaker 3 (10:26):
Man, am I getting excited about this?
Speaker 2 (10:30):
Okay? Let me let me, let me see how to
do this, and we'll see if we can proceed.
Speaker 1 (10:34):
Okay, and then one real quick one voice to text
app for iPhone.
Speaker 3 (10:39):
I have an iPhone and so tell me about this.
Speaker 2 (10:42):
Yeah, I don't know how well the voice to text
works for you. It does not work very well for me.
But I've been using this app for the past two
months in beta. It is quite incredible. It's called whisper
flow WI sp r flow, and basically, once you add
it on your iPhone, it's kind of like adding a keyboard.
You basically talk into the app and it formats everything perfectly,
(11:05):
so you can speak if you want to do a
text message, a Gmail whatever it is, and it uses
AI so it doesn't just get the words right, it
gets how you're saying them properly. So, Bill, if I
said three things to talk about on the show today,
it would actually list those out in the one, two, three,
Like it would understand that I'm giving you a list
like that. So it formats everything perfectly. And if you
(11:29):
said something with like exclamation, like if you were like, hey, Bill,
we should definitely do this, it would put an explanation
mark at the end of there. So, I mean, it
really does a lot of things really well. It is free.
It's available on the App Store starting now. Like I said,
I've been using it for the past couple of months
on my iPhone. Changes everything.
Speaker 3 (11:48):
You don't do the little microphone on the bottom with
your text.
Speaker 2 (11:55):
Never because it is so horrible to me. I just
don't think it works. I mean, so when you see
something like.
Speaker 3 (12:00):
This whisper flow, and that's the app in the app store, right.
Speaker 2 (12:04):
Yeah, I'll link it up on my website. So I
want to make sure you get the right one. Rich
on tech dot TV, don't download some random thing that
says whisper because it could be you know who knows.
Speaker 3 (12:13):
All right, down TV, I will do that. Okay, you
got it, all right, rich Thank you.
Speaker 1 (12:19):
We'll catch you this weekend eleven to two pm right
here on KFI everyday KTLA. He's KTLA's tech guy, Instagram
at rich on tech and the website rich on tech
dot TV.
Speaker 3 (12:31):
As he said, Rich you have a good one. We'll
catch you next week, all right.
Speaker 2 (12:35):
You stay careful with that vegan Tiki masala.
Speaker 3 (12:38):
Oh God, by the way, the only thing I ate
was the rice. I'll tell you right now. The rest
of it was gone. Okay, yeah, thank you.
Speaker 1 (12:47):
Coming up, did insurers collude to force homeowners onto state
insurance plans right onto the fair plan.
Speaker 3 (12:57):
Was there collusion?
Speaker 1 (12:58):
Well, two lawsuits are saying absolutely, I'll tell you about that,
and then a great story about Walt Disney as our
led during our last segment.
Speaker 3 (13:07):
You're gonna love that.
Speaker 1 (13:08):
One quick word about covering up This Saturday night, we
that is the entire Morning crew. We are having dinner
at the Anaheim White House. First time we've all gotten together,
and we are inviting five listeners plus a guest five
and it's a plus one to join us at dinner.
Speaker 3 (13:27):
We've never done this before and so we'd love to
have you there. And you have to enter.
Speaker 1 (13:31):
It's a contest, and what you do is go to
the iHeartRadio app during the course of the show, click
onto the bill handleshow microphone in the upper right hand
cornered click on that, and then tell us why you
either want to or should come to the dinner. And
then we'll pick some of the best ones, throw them
in a hat and pull out five and it's going
(13:53):
to be a lot of fun.
Speaker 3 (13:53):
So go ahead and do that.
Speaker 1 (13:55):
We've gotten some we'll probably play one or two and
the finalists will go into that hat. As I said, Okay,
here's an accusation. There's lawsuit going on in which California
home insurers are facing two lawsuits accusing them of colluding
over the last few years to force people into the
(14:18):
Fare Plan. And the Fair Plan is actually only fire insurance,
not liability insurance, not comprehensive any of that. When you
can't afford fire insurance or home insurance, okay a lot
of people can't, or you can't get it because you
live in an area where it's not offered, you go
on to the Fair Plan, which is a lot more expensive,
(14:39):
and the coverage is less, and it's government right, Well,
it's established by the government, but the insurance companies are
the ones that are involved in covering it. It's all
funded by the insurance companies. But here's what happens with
the Fair Plan. Premiums are much higher, coverage is much less.
(15:02):
For example, there's a three million dollar cap for rebuilding. Well,
you know, three million dollars a fortune, right, unless you
live in some nice places like Pacific Palisades, where you
can spend a lot more money than that. And it's
only fire insurance, it's not liability or anything else. So
what the insurance companies do is what they're accused of
(15:22):
is all getting together and colluding and moving people onto
the fair plan and just making zillions of dollars. That's
what these lawsuits are about. And the allegation is that
these insurance companies meet every week, right, there's weekly meetings
the Personal Insurance Federation of California this is a trade group,
(15:42):
and the American Property Casually it's the Insurance Association. That's
a trade group, and they sit down and they talk
about the issues insurance companies have. The argument is there
was all kinds of collusion. Well, there are no written
documents about what happens. They don't have stenographers there, they
don't have notes. It's just a bunch of people sitting
(16:04):
down and having conversations. And the lawsuits say, what you
guys did is you sat there and you talked about rates,
and you talked about how you're going to do this,
and you all did this together.
Speaker 3 (16:14):
Which is a violation.
Speaker 1 (16:18):
You cannot do that. You can't collude. Now, the insurancer
companies are saying, the defense is, wait a minute, we're
not colluding. We're just sharing the same information, the same data.
Is what we do and the challenges that we are facing,
we do not talk about pricing and how we're going
(16:39):
to get together and we limit our pricing that if
you charge this, we're going to charge this, and let's
do it together so one of us doesn't lose money.
Speaker 3 (16:51):
That's what the defense is saying they do not do.
Speaker 2 (16:57):
Of course, the.
Speaker 3 (16:57):
Lawsuits said they do exactly that.
Speaker 1 (17:00):
There are no notes, If there's no records of what
happens those meetings, how do you prove it? Well, the
plaintiffs are saying, interrogatories, depositions, timing, We're going to prove it.
Speaker 3 (17:12):
It's probably an uphill battle. But I don't know. You know,
do you believe it? Do you not believe it? You know,
when you have weekly.
Speaker 1 (17:23):
Meetings among insurance companies and you're talking about the issues involved.
Oh no, no, we're just sharing data. We have the
same data as everybody else. Okay, then you have the
same data what you have to talk to other insurance companies.
But there are trade groups that talk about it all
the time. They are all kinds of groups where they
(17:45):
have meetings, trade associations. So this is a big lawsuit
because we're talking billions of dollars. We're talking about millions
of insured people. With their homes.
Speaker 3 (17:58):
This is no small deal.
Speaker 1 (18:00):
Okay, coming up, I want to finish up with a
great story about Walt Disney. And this is for Neil,
and this is for Amy who are Disney fanatics, Cono
who likes Disney.
Speaker 3 (18:11):
It's for any one of you that is a fan
not only.
Speaker 1 (18:14):
Of disney Land and Disney works in Disney movies, but
in Disney various theme parts, but Walt Disney himself.
Speaker 3 (18:23):
And I'm going to talk about that when we come
back and finish it all up.
Speaker 1 (18:27):
I'm taking phone calls today after the show for a
handle on the law where I give you marginal legal
advice off the air. The number is eight seven seven
five two zero eleven fifty. I'll be doing this just
a few minutes after I lock out eight seven seven
five two zero eleven fifty. You can still listen to
Gary and Shannon on the phone as you wait, but
you won't be waiting long. No commercials, no breaks, no weather,
(18:49):
no traffic, no patience. So it goes pretty quickly. Now,
the Walt Disney story, it's a good one. The Walt
Disney Company is bringing back Walt himself, No there defrosting him.
What they're doing is they're putting him in an audio
animatronic version. If you go to Disneyland at the Theater
(19:09):
part of Disneyland, right there on Main Street, you will
see Great Moments with mister Lincoln. This audio animatronic figure
that Lincoln gives speeches and it's really terrific.
Speaker 3 (19:20):
He stands up and he waves his arms and he speaks. Well,
it's going to be Walt Disney they're bringing back.
Speaker 1 (19:28):
And this is Disneyland Resort seventieth anniversary in July, and
this is to basically not only remind people, but honor
the man who is behind the corporate name, who is extraordinary.
And so last fall they announced that the audio animatronic
Disney Walt Disney.
Speaker 3 (19:49):
Will replace Great Moments with mister Lincoln.
Speaker 4 (19:52):
So now you have.
Speaker 1 (19:54):
The granddaughter of Walt Disney, Joanna Miller, who was ten
years old when Disney died, and she goes, oh, no, no,
you can't do that, because my grandfather was alive and
look what you're doing, and he would never ever have.
Speaker 3 (20:12):
Allowed himself to be audio animatronic. And he told me that.
Speaker 1 (20:19):
Any evidence, no, not particularly, she said, it's dehumanizing. She
writes in Facebook, calling the figure a robotic grandpa.
Speaker 3 (20:29):
Yeah, pretty much.
Speaker 1 (20:31):
People are not replaceable. I guess when they're dead, they're not.
I mean you can exhume them. If he wasn't frozen
someplace in Glendale. What heard about this?
Speaker 3 (20:44):
I'm sorry.
Speaker 5 (20:45):
These are the exact same arguments that Walt Disney himself
was up against when he made Lincoln. These are the
exact same arguments people. You could go back to the
newspapers when he was creating and they said the exact
same thing, and he poo pooed it.
Speaker 3 (21:04):
So why would he believe differently now?
Speaker 1 (21:06):
Because she thinks, well, because she heard from him, and
it had to do with a person who is in
modern history, not the same DeFi Lincoln. Right now, there's
the Hall of Presidents where you have presidents standing up
and waving. Even President Trump is in there screaming about tariffs,
(21:27):
and no that's not true, but the hall and she disserves.
She says, well, the Hall of President's is different than
Walt Disney. I don't know how, And I think the
difference is well, with Walt Disney, it's gonna be his voice,
of course, And they don't even need a I because
they have enough recording of his stuff, and he was
wonderful when he was in front of the camera.
Speaker 3 (21:51):
Natural, I mean, great salesman.
Speaker 1 (21:54):
I mean I used to watch the Disney Show, started
watching with disney Land Show in the fifties. I was
obviously very little, but he was terrific. So you get
to see Disney and she is treading a very very
fine line because she is very pro Walt Disney Company.
(22:16):
She's frightened if she goes too far, they're gonna yank
her lifetime pass at Disney, which is worth what you
tell me what a lifetime.
Speaker 3 (22:25):
Pass is worth.
Speaker 4 (22:26):
That would be devastating.
Speaker 3 (22:27):
There you go. If you have one and they yanked it,
it's worse than the Hindenburg blowing up. Oh the humanity.
I've seen one of those.
Speaker 5 (22:36):
I know a Disney and he's got that card on
him and it's you can get in at any time.
Speaker 2 (22:43):
But I think I always wondered why they didn't do this.
Speaker 3 (22:46):
It makes more sense than even Lincoln. They have the
founder up there, Yeah, exactly.
Speaker 1 (22:52):
I mean if you look at it among Disney fans,
and you can ask Amy O'Neil who was more important
in the American history, and you will the two of
them will say Walt Disney, not Abraham Lincoln.
Speaker 2 (23:07):
I don't know that.
Speaker 3 (23:08):
We would say gay close all right, close.
Speaker 1 (23:11):
So anyway you get to see audio, you get to
see an audio animatronic Walt Disney.
Speaker 3 (23:17):
I think that's neat right. And what is it called.
It's Walt Disney A Magical Life.
Speaker 1 (23:25):
And that's coming in July next month, where Disneyland is
going to celebrate seventy years of being around.
Speaker 3 (23:33):
It's a long time they're.
Speaker 5 (23:35):
Going to be that to you at some point. It's
gonna be an animatronic Bill No. And the cool thing
is it's super easy. They only have to program three
jokes and it just says them over and over again
for decades and decades.
Speaker 3 (23:47):
Thank you very much.
Speaker 4 (23:48):
Hey, And you want good news if you love Abe Lincoln.
They're not getting rid of great moments with mister Lincoln.
Speaker 2 (23:54):
They just put it.
Speaker 4 (23:55):
They just set them aside for a while. Ah, they're
gonna they'll have both of them eventually talking.
Speaker 3 (24:00):
To each other. Oh that would be cool, wouldn't that
be great?
Speaker 2 (24:03):
Yeah?
Speaker 3 (24:04):
You bet? All right, guys, we're done coming up in
just a few minutes.
Speaker 1 (24:08):
Handle on the law, Marginal legal advice Off the air,
the number eight seven seven five to zero eleven fifty
eight seven seven five two zero eleven fifty, and you
get a chance to call if you don't if you
don't have a chance during weekends, because sometimes we fill
up pretty quickly. Eight seven seven five two zero eleven fifty.
Tomorrow Morning Wake Up Call with Will and Amy five
(24:32):
to six, six to nine, Neil and I jump aboard.
Speaker 3 (24:35):
You've been listening to The Bill Handle Show. Catch My
Show Monday through Friday six
Speaker 1 (24:39):
Am to nine am, and anytime on demand on the
iHeartRadio app.
You're listenings KFI AM six forty the Bill Handles show
on demand on the iHeartRadio app.
Speaker 2 (00:09):
Rich.
Speaker 1 (00:09):
Tomorrow's time for a kfi's Tech segment with Rich. He
is not only our tech guy also we can watch
him every day on KTLA every Saturday here.
Speaker 3 (00:18):
Eleven am to two pm.
Speaker 1 (00:20):
Instagram at Rich on Tech website, Rich on tech dot TV.
Speaker 2 (00:24):
Good morning Rich, Good morning to you. Bill.
Speaker 1 (00:27):
All right, great story out there about AI and shoplifting. Now,
is this to help people shoplift or is it to
fight shoplifting.
Speaker 3 (00:35):
I'm a little confused.
Speaker 2 (00:37):
Well, it is to fight shop Oh.
Speaker 3 (00:40):
I feel bad. Okay, Yeah, I.
Speaker 2 (00:42):
Think that's probably a smarter use of it. This is
called vision. We went to a seven to eleven and
seem Valley that's using it, and it's just what you
would imagine. So instead of having a person sit there
and watch the cameras twenty four to seven, you actually
have AI doing that and they're analyzing the video feeds
(01:04):
from existing cameras, by the way, and they are looking
for suspicious gestures that might indicate shoplifting. That's really what
this is all about. Any sort of gesture is putting
something in your pocket. Bag whatever. It's trained on like
five thousand different clients that they have around the world,
millions of interactions, and as soon as you put something
(01:25):
in your pocket or do something that might be deemed suspicious,
the store owner gets an immedia alert and it says, hey,
this might be shoplifting, and they can decide what they
want to do with that.
Speaker 1 (01:36):
Okay, So if you, for example, you pick up something
and then all of a sudden you have an itch
in your in your junk and you go to scratch it,
you're in trouble.
Speaker 2 (01:48):
Well, I don't know, because you know, the AI is trained.
It's better than a human. So it's going to sit
there and understand scratching yourself versus putting something in your
pocket or hiding or concealing something. And so you know,
each each one of these flags gets a grade, so
it may say, you know, low alert, medium alert, critical alert.
(02:10):
So it's you know, it's not perfect because it's AI,
but it's going to sort of score itself and say like, look,
we think this is a critical interaction versus this person
just scratched themselves, and so.
Speaker 1 (02:22):
It's I find it fascinating that this is a machine
learning AI at sort of at this point at its
far reaches where it can understand, analyze and as you say,
it's like a CIA report high credibility, medium credibility, low
(02:44):
incidents or low chance.
Speaker 3 (02:46):
Uh and how and how advanced is this go ahead?
I'm sorry, I.
Speaker 2 (02:50):
Mean I tried it. I tried it, and I you know,
I took some batteries and I will tell you know,
when they when they had me try it, they said like, hey,
make sure you're sort of like visible doing this. So
you know, it's one of these things where I think
the technology is still evolving like anything else. And I
think as someone that is really good at you know,
concealing or making sure they're not sort of near a camera,
(03:13):
like if the cameras don't have a good view of
every aspect of the store, that might be a problem.
But I think that in general, I mean a couple
of times I tested it out. You know, I put
something in my bag. It flagged it almost immediately. So
you have to think about Bill. I don't know if
you ever worked retail, but I did back in the day,
and you know, we used to have literally people sitting
in the rafters, like you know, up above the store.
(03:36):
It was a one way mirror and they were just
watching over the store and kind of checking out what
people were doing, looking in, maybe zooming in with cameras.
Once that technology came along, it was not a perfect system.
And so and neither is this. I don't think any
AI is perfect. But at the same time, you got
to think about if you're a small business owner, what's
your option. You are either watching these cameras twenty four
(03:58):
to seven, rewinding video after the fact. This is in
real time, and so when you think about that paradigm shift,
you are being empowered as a store owner to understand
what's happening to your inventory in near real time versus
you know, a week.
Speaker 3 (04:14):
Later, did you take the batteries home?
Speaker 2 (04:18):
Yes, I now have some D batteries, the ones that
you never really need. Yeah, left the.
Speaker 1 (04:25):
Ones that they missed. All right, coming back, I want
to have a good time with us. I'm gonna ask
you a question. This has to do with AI powered
radio radio stations, and oh boy, am I gonna have a.
Speaker 3 (04:36):
Good time with that.
Speaker 1 (04:37):
And then I have a challenge for us, and I'll
come back with that. Let's continue on finish up with
our tech segment. Rich demurrow our tech guy. Let's finish
it up, rich, Oh, is this a great topic that
you came up with?
Speaker 3 (04:53):
AI powered radio station? All right? Explain that one and
then a challenge. What are we talking about?
Speaker 2 (05:01):
I did this, Yeah, I did this for a reason
because obviously you've been in radio for many, many years. Uh,
and I you know, I'm just curious what you think
about this trend. But let let me tell you the story.
So right now in Los Angeles, there is a pop
up radio station called one oh six point three the
Fizz okay, and it's all AI powered. So the music,
(05:23):
the DJs, all everything is just AI the audio everything,
and so it's it's made to kind of have the
feel of a nineties pop station or maybe an eighties
pop station. But here's the deal, bill it is one
hundred percent advertising Slice Soda, which you probably remember that
brand back in the day. They are now rebranding as
(05:45):
a more of like a healthy soda. So whatever it is.
But the point is, I listened to this station this morning,
and I think the magic here is if you are
just surfing the airwaves and you happen to land upon
this station. At first, it sounds like a little pop station,
But all of a sudden, you're like, wait a second,
every song they're singing about is soda related. Every band's
(06:05):
name is soda related. The DJ sounds a little off
because it's AI. But anyway, I thought that was kind
of funny that they're doing this as a you know,
a pop up radio station and Promotera Soda.
Speaker 1 (06:16):
Okay, that part is interesting. I love the marketing end
of that. But of course, moving right into the technology, how,
for example, do the DJ sound when they're either introducing
music or doing some banter, if they do it at all.
And that's and then that leads right into our challenge here.
Speaker 2 (06:39):
Yeah, so it's just one DJ, bev AI generated female,
and you know, I was listening this morning, and it
doesn't sound that convincing, Like you might look if you're
passing through the airwaves and you just kind of land
upon this for a couple of minutes, you might not
really think much about it, But then all of a sudden,
if you listen for a while, you'll be like, Okay,
(06:59):
something's little different here. And I'm not sure they reveal
that it's all AI on the station, but they use
like off the shelf stuff, so they use Suno s
u n o dot com, which is an AI music
creation website, and so that's where they made the songs.
And they use Gemini to sort of come up with
the names and the scripts that this DJ says, and
(07:20):
so it's all just like off the shelf stuff that
they use for this stunt. But I think it's it's
a bigger issue, Bill, and I'm ready for your challenge.
But you know, we're hearing more and more about AI
taking over jobs and taking over things. If you wanted
to do this five years ago, let's say, you would
have had to hire a voice actor to do the
AI voice. You would have had to create someone that's creative,
(07:42):
or hire someone that's creative to make the musical tunes,
you know, hire writers to make the songs, the backstories
for all the bands. And now all this is done
on a computer using AI instantly.
Speaker 1 (07:55):
Now you're talking about original songs written by AI, not
just choosing songs that go in and just you know,
having a DJ uh to banter and introduce songs per
in AI program.
Speaker 3 (08:10):
You're actually talking about writing music.
Speaker 2 (08:14):
Yeah, that's but these these they literally have a couple
of these tools online that will write songs like that. Mate.
You can say what you want. I can say I
want a country ballad about downloading apps on the iPhone
and it will write a song with words or not.
Speaker 1 (08:30):
Now I understand the words, but the music parts, the melody,
that is all the right thing.
Speaker 2 (08:35):
Okay, Yeah, there's a credible d O U d io.
It's it's will I am as one of the big backers. Okay,
the other one is soon know. But these are things
that people should be aware of that are happening, like, okay,
it's happening.
Speaker 3 (08:47):
All right. Challenge of course, and you know where I'm
going with this.
Speaker 1 (08:50):
How do we put together uh an ai powered interview
or conversation that you and I have during the course
of the show and it may sound horrible at first, and.
Speaker 3 (09:03):
Then we would do it as technology evolved. Is it
possible to do that?
Speaker 2 (09:09):
Yes? Absolutely, there are I mean Google's notebook LM will
do it. Maybe not in our voice, but if you
want something that's in our voices, yep, there's other there's
other tools like eleven Labs. I'd have to look into it.
They do the big voice to text stuff, but I
think they could probably handle the actual you know, making
(09:31):
it in our voices. But okay, Harry, I mean I
don't know if I want that because I.
Speaker 3 (09:34):
Oh, yes you don't. No, no, yes you do, No,
yes you do.
Speaker 1 (09:37):
Because the thought of both of us being put out
of business by one of these excites they hell out
of me.
Speaker 3 (09:41):
Because I still have a contract. I get paid whether
or not I'm here or not. So I'm fine with this. Now.
The question is can we try to do it?
Speaker 2 (09:51):
I will look up the tools, Yeah, I will.
Speaker 3 (09:53):
Okay, are you prepared?
Speaker 1 (09:54):
And then whatever, and if we have to hire someone
to put it together, I will pay for it.
Speaker 3 (09:59):
So is whatever it.
Speaker 1 (10:02):
I'm not going to spend thousands of dollars, but I
will spend I'll spend a few hundred.
Speaker 2 (10:08):
That would defeat the purpose if we If we spent
thousands doing that, you might as well just be there live.
Speaker 1 (10:12):
Yeah that's true, that's true, but I would I'm issuing
this challenge right now.
Speaker 3 (10:18):
Rich.
Speaker 1 (10:18):
If we can put together a segment where you and
I are not here and it's we can broadcast it.
Speaker 3 (10:26):
Man, am I getting excited about this?
Speaker 2 (10:30):
Okay? Let me let me, let me see how to
do this, and we'll see if we can proceed.
Speaker 1 (10:34):
Okay, and then one real quick one voice to text
app for iPhone.
Speaker 3 (10:39):
I have an iPhone and so tell me about this.
Speaker 2 (10:42):
Yeah, I don't know how well the voice to text
works for you. It does not work very well for me.
But I've been using this app for the past two
months in beta. It is quite incredible. It's called whisper
flow WI sp r flow, and basically, once you add
it on your iPhone, it's kind of like adding a keyboard.
You basically talk into the app and it formats everything perfectly,
(11:05):
so you can speak if you want to do a
text message, a Gmail whatever it is, and it uses
AI so it doesn't just get the words right, it
gets how you're saying them properly. So, Bill, if I
said three things to talk about on the show today,
it would actually list those out in the one, two, three,
Like it would understand that I'm giving you a list
like that. So it formats everything perfectly. And if you
(11:29):
said something with like exclamation, like if you were like, hey, Bill,
we should definitely do this, it would put an explanation
mark at the end of there. So, I mean, it
really does a lot of things really well. It is free.
It's available on the App Store starting now. Like I said,
I've been using it for the past couple of months
on my iPhone. Changes everything.
Speaker 3 (11:48):
You don't do the little microphone on the bottom with
your text.
Speaker 2 (11:55):
Never because it is so horrible to me. I just
don't think it works. I mean, so when you see
something like.
Speaker 3 (12:00):
This whisper flow, and that's the app in the app store, right.
Speaker 2 (12:04):
Yeah, I'll link it up on my website. So I
want to make sure you get the right one. Rich
on tech dot TV, don't download some random thing that
says whisper because it could be you know who knows.
Speaker 3 (12:13):
All right, down TV, I will do that. Okay, you
got it, all right, rich Thank you.
Speaker 1 (12:19):
We'll catch you this weekend eleven to two pm right
here on KFI everyday KTLA. He's KTLA's tech guy, Instagram
at rich on tech and the website rich on tech
dot TV.
Speaker 3 (12:31):
As he said, Rich you have a good one. We'll
catch you next week, all right.
Speaker 2 (12:35):
You stay careful with that vegan Tiki masala.
Speaker 3 (12:38):
Oh God, by the way, the only thing I ate
was the rice. I'll tell you right now. The rest
of it was gone. Okay, yeah, thank you.
Speaker 1 (12:47):
Coming up, did insurers collude to force homeowners onto state
insurance plans right onto the fair plan.
Speaker 3 (12:57):
Was there collusion?
Speaker 1 (12:58):
Well, two lawsuits are saying absolutely, I'll tell you about that,
and then a great story about Walt Disney as our
led during our last segment.
Speaker 3 (13:07):
You're gonna love that.
Speaker 1 (13:08):
One quick word about covering up This Saturday night, we
that is the entire Morning crew. We are having dinner
at the Anaheim White House. First time we've all gotten together,
and we are inviting five listeners plus a guest five
and it's a plus one to join us at dinner.
Speaker 3 (13:27):
We've never done this before and so we'd love to
have you there. And you have to enter.
Speaker 1 (13:31):
It's a contest, and what you do is go to
the iHeartRadio app during the course of the show, click
onto the bill handleshow microphone in the upper right hand
cornered click on that, and then tell us why you
either want to or should come to the dinner. And
then we'll pick some of the best ones, throw them
in a hat and pull out five and it's going
(13:53):
to be a lot of fun.
Speaker 3 (13:53):
So go ahead and do that.
Speaker 1 (13:55):
We've gotten some we'll probably play one or two and
the finalists will go into that hat. As I said, Okay,
here's an accusation. There's lawsuit going on in which California
home insurers are facing two lawsuits accusing them of colluding
over the last few years to force people into the
(14:18):
Fare Plan. And the Fair Plan is actually only fire insurance,
not liability insurance, not comprehensive any of that. When you
can't afford fire insurance or home insurance, okay a lot
of people can't, or you can't get it because you
live in an area where it's not offered, you go
on to the Fair Plan, which is a lot more expensive,
(14:39):
and the coverage is less, and it's government right, Well,
it's established by the government, but the insurance companies are
the ones that are involved in covering it. It's all
funded by the insurance companies. But here's what happens with
the Fair Plan. Premiums are much higher, coverage is much less.
(15:02):
For example, there's a three million dollar cap for rebuilding. Well,
you know, three million dollars a fortune, right, unless you
live in some nice places like Pacific Palisades, where you
can spend a lot more money than that. And it's
only fire insurance, it's not liability or anything else. So
what the insurance companies do is what they're accused of
(15:22):
is all getting together and colluding and moving people onto
the fair plan and just making zillions of dollars. That's
what these lawsuits are about. And the allegation is that
these insurance companies meet every week, right, there's weekly meetings
the Personal Insurance Federation of California this is a trade group,
(15:42):
and the American Property Casually it's the Insurance Association. That's
a trade group, and they sit down and they talk
about the issues insurance companies have. The argument is there
was all kinds of collusion. Well, there are no written
documents about what happens. They don't have stenographers there, they
don't have notes. It's just a bunch of people sitting
(16:04):
down and having conversations. And the lawsuits say, what you
guys did is you sat there and you talked about rates,
and you talked about how you're going to do this,
and you all did this together.
Speaker 3 (16:14):
Which is a violation.
Speaker 1 (16:18):
You cannot do that. You can't collude. Now, the insurancer
companies are saying, the defense is, wait a minute, we're
not colluding. We're just sharing the same information, the same data.
Is what we do and the challenges that we are facing,
we do not talk about pricing and how we're going
(16:39):
to get together and we limit our pricing that if
you charge this, we're going to charge this, and let's
do it together so one of us doesn't lose money.
Speaker 3 (16:51):
That's what the defense is saying they do not do.
Speaker 2 (16:57):
Of course, the.
Speaker 3 (16:57):
Lawsuits said they do exactly that.
Speaker 1 (17:00):
There are no notes, If there's no records of what
happens those meetings, how do you prove it? Well, the
plaintiffs are saying, interrogatories, depositions, timing, We're going to prove it.
Speaker 3 (17:12):
It's probably an uphill battle. But I don't know. You know,
do you believe it? Do you not believe it? You know,
when you have weekly.
Speaker 1 (17:23):
Meetings among insurance companies and you're talking about the issues involved.
Oh no, no, we're just sharing data. We have the
same data as everybody else. Okay, then you have the
same data what you have to talk to other insurance companies.
But there are trade groups that talk about it all
the time. They are all kinds of groups where they
(17:45):
have meetings, trade associations. So this is a big lawsuit
because we're talking billions of dollars. We're talking about millions
of insured people. With their homes.
Speaker 3 (17:58):
This is no small deal.
Speaker 1 (18:00):
Okay, coming up, I want to finish up with a
great story about Walt Disney. And this is for Neil,
and this is for Amy who are Disney fanatics, Cono
who likes Disney.
Speaker 3 (18:11):
It's for any one of you that is a fan
not only.
Speaker 1 (18:14):
Of disney Land and Disney works in Disney movies, but
in Disney various theme parts, but Walt Disney himself.
Speaker 3 (18:23):
And I'm going to talk about that when we come
back and finish it all up.
Speaker 1 (18:27):
I'm taking phone calls today after the show for a
handle on the law where I give you marginal legal
advice off the air. The number is eight seven seven
five two zero eleven fifty. I'll be doing this just
a few minutes after I lock out eight seven seven
five two zero eleven fifty. You can still listen to
Gary and Shannon on the phone as you wait, but
you won't be waiting long. No commercials, no breaks, no weather,
(18:49):
no traffic, no patience. So it goes pretty quickly. Now,
the Walt Disney story, it's a good one. The Walt
Disney Company is bringing back Walt himself, No there defrosting him.
What they're doing is they're putting him in an audio
animatronic version. If you go to Disneyland at the Theater
(19:09):
part of Disneyland, right there on Main Street, you will
see Great Moments with mister Lincoln. This audio animatronic figure
that Lincoln gives speeches and it's really terrific.
Speaker 3 (19:20):
He stands up and he waves his arms and he speaks. Well,
it's going to be Walt Disney they're bringing back.
Speaker 1 (19:28):
And this is Disneyland Resort seventieth anniversary in July, and
this is to basically not only remind people, but honor
the man who is behind the corporate name, who is extraordinary.
And so last fall they announced that the audio animatronic
Disney Walt Disney.
Speaker 3 (19:49):
Will replace Great Moments with mister Lincoln.
Speaker 4 (19:52):
So now you have.
Speaker 1 (19:54):
The granddaughter of Walt Disney, Joanna Miller, who was ten
years old when Disney died, and she goes, oh, no, no,
you can't do that, because my grandfather was alive and
look what you're doing, and he would never ever have.
Speaker 3 (20:12):
Allowed himself to be audio animatronic. And he told me that.
Speaker 1 (20:19):
Any evidence, no, not particularly, she said, it's dehumanizing. She
writes in Facebook, calling the figure a robotic grandpa.
Speaker 3 (20:29):
Yeah, pretty much.
Speaker 1 (20:31):
People are not replaceable. I guess when they're dead, they're not.
I mean you can exhume them. If he wasn't frozen
someplace in Glendale. What heard about this?
Speaker 3 (20:44):
I'm sorry.
Speaker 5 (20:45):
These are the exact same arguments that Walt Disney himself
was up against when he made Lincoln. These are the
exact same arguments people. You could go back to the
newspapers when he was creating and they said the exact
same thing, and he poo pooed it.
Speaker 3 (21:04):
So why would he believe differently now?
Speaker 1 (21:06):
Because she thinks, well, because she heard from him, and
it had to do with a person who is in
modern history, not the same DeFi Lincoln. Right now, there's
the Hall of Presidents where you have presidents standing up
and waving. Even President Trump is in there screaming about tariffs,
(21:27):
and no that's not true, but the hall and she disserves.
She says, well, the Hall of President's is different than
Walt Disney. I don't know how, And I think the
difference is well, with Walt Disney, it's gonna be his voice,
of course, And they don't even need a I because
they have enough recording of his stuff, and he was
wonderful when he was in front of the camera.
Speaker 3 (21:51):
Natural, I mean, great salesman.
Speaker 1 (21:54):
I mean I used to watch the Disney Show, started
watching with disney Land Show in the fifties. I was
obviously very little, but he was terrific. So you get
to see Disney and she is treading a very very
fine line because she is very pro Walt Disney Company.
(22:16):
She's frightened if she goes too far, they're gonna yank
her lifetime pass at Disney, which is worth what you
tell me what a lifetime.
Speaker 3 (22:25):
Pass is worth.
Speaker 4 (22:26):
That would be devastating.
Speaker 3 (22:27):
There you go. If you have one and they yanked it,
it's worse than the Hindenburg blowing up. Oh the humanity.
I've seen one of those.
Speaker 5 (22:36):
I know a Disney and he's got that card on
him and it's you can get in at any time.
Speaker 2 (22:43):
But I think I always wondered why they didn't do this.
Speaker 3 (22:46):
It makes more sense than even Lincoln. They have the
founder up there, Yeah, exactly.
Speaker 1 (22:52):
I mean if you look at it among Disney fans,
and you can ask Amy O'Neil who was more important
in the American history, and you will the two of
them will say Walt Disney, not Abraham Lincoln.
Speaker 2 (23:07):
I don't know that.
Speaker 3 (23:08):
We would say gay close all right, close.
Speaker 1 (23:11):
So anyway you get to see audio, you get to
see an audio animatronic Walt Disney.
Speaker 3 (23:17):
I think that's neat right. And what is it called.
It's Walt Disney A Magical Life.
Speaker 1 (23:25):
And that's coming in July next month, where Disneyland is
going to celebrate seventy years of being around.
Speaker 3 (23:33):
It's a long time they're.
Speaker 5 (23:35):
Going to be that to you at some point. It's
gonna be an animatronic Bill No. And the cool thing
is it's super easy. They only have to program three
jokes and it just says them over and over again
for decades and decades.
Speaker 3 (23:47):
Thank you very much.
Speaker 4 (23:48):
Hey, And you want good news if you love Abe Lincoln.
They're not getting rid of great moments with mister Lincoln.
Speaker 2 (23:54):
They just put it.
Speaker 4 (23:55):
They just set them aside for a while. Ah, they're
gonna they'll have both of them eventually talking.
Speaker 3 (24:00):
To each other. Oh that would be cool, wouldn't that
be great?
Speaker 2 (24:03):
Yeah?
Speaker 3 (24:04):
You bet? All right, guys, we're done coming up in
just a few minutes.
Speaker 1 (24:08):
Handle on the law, Marginal legal advice Off the air,
the number eight seven seven five to zero eleven fifty
eight seven seven five two zero eleven fifty, and you
get a chance to call if you don't if you
don't have a chance during weekends, because sometimes we fill
up pretty quickly. Eight seven seven five two zero eleven fifty.
Tomorrow Morning Wake Up Call with Will and Amy five
(24:32):
to six, six to nine, Neil and I jump aboard.
Speaker 3 (24:35):
You've been listening to The Bill Handle Show. Catch My
Show Monday through Friday six
Speaker 1 (24:39):
Am to nine am, and anytime on demand on the
iHeartRadio app.
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