June 5, 2025 • 31 mins
Billy Joel documentary premieres at Tribeca Film Festival. Billy Joel’s Brain Disorder Diagnosis: What’s Next for the Piano Man’s Health? Remembering Glen Campbell //Dean Sharp, The House Whisperer Saturdays 6-8AM, Sundays 9AM-Noon
DESIGN MATTERS MOST: Great Architecture Is Theater // Dean Sharp continues discovering your story and design // Tippinmg gone wrong
#HomeDesign #DesignIDeas #DIY #BillyJoel #TribecaFilmFestival #GlenCampbell #Tipping
DESIGN MATTERS MOST: Great Architecture Is Theater // Dean Sharp continues discovering your story and design // Tippinmg gone wrong
#HomeDesign #DesignIDeas #DIY #BillyJoel #TribecaFilmFestival #GlenCampbell #Tipping
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
It's KFI Am sixty and you're listening to the Conway
Show on demand on the iHeartRadio app.
Speaker 2 (00:08):
The Piano Man Billy Joel.
Speaker 3 (00:11):
There is a documentary that premiered and there's a big
you know rollout and premiere at the Tribeca Film Festival
in New York. Billy Joel wasn't there. Yeah, you know,
he canceled all his tour dates. Has this rare brain
condition diagnosis. It's called NPH normal pressure hydrocephalous. This is
(00:40):
a condition where a cerebro spinal fluid builds up in
the brain ventricles. I mean that's all the technical stuff,
but essentially he you know, you saw he's been falling down.
He's having balance issues and his quote was getting old sucks,
but it's still preferable to get and cremated. The documentary
(01:05):
is a two part offering and as I say, it
premiered at the Beacon Theater in New York.
Speaker 4 (01:10):
He's from an Italian restaurant. Put us in a New
York state of mind. There's another Billy Joel song. Thanks
to the one and Only Billy Joel. Now Overnight. The
first part of a two part documentary premiered now where
was it, you asked, Well, that requires yet another Billy
Joel song, Uptown Girl, because it was Uptown at the
Beacon Theater to kick off the Tribeca Film Festival. Now,
this doc is called Billy Joel, and so it goes.
(01:33):
Joel unfortunately could not attend due to the recent diagnosis
of a rare brain disorder. It caused him to cancel
his upcoming concerts, which is when we all became kind
of aware of it. But we have some good news
delivered by the film director Susan Lacey and Jessica Levin
ahead of the screening just last night. Now they said,
in a simple phrase, he will be back, which is encouraging,
(01:54):
along with a short message from the longest time singer himself.
Getting old sucks, but it's still prefer to getting cremated.
I love you, Billy Joel. Tribeca co founder Robert de
Niro gave an introduction, saying, Billy may be considered the
poet laureate of New York. You feel the essence of
our city in his lyrics. And it's true, Billy, you
are loved just the way you are.
Speaker 2 (02:15):
It is true.
Speaker 5 (02:16):
Okay, that was the whole report was borderline of noxious.
But all right, oh, no, you mean it was close
to the borderline it was. Yeah, is that a Billy Joel's.
Speaker 2 (02:27):
Yes, I mean Billy Joel.
Speaker 3 (02:29):
It's interesting that they had this premiere in New York
because he is very New York. You know, I went
to school back East and they you know, there's just
a lot of Billy Joel Springsteen, the Jersey stuff, you know.
And don't get me wrong, he's obviously a worldwide talent,
selling out venues, you know, from Moscow to you know,
to Buenos Aires. But it really is, I think a
(02:54):
New York thing that you know, so much of what
he even didn't do an album called Cold Spring Harbor.
I mean that's a stop on Long Island to train.
But yeah, it was like his first album. Yeah, but
I'm just saying that's sort of anyway He's I'm not
here's what I'm looking to see, and I don't see
(03:16):
any information on this Sharon. But I can't see if
there's any reference to his diagnosis and his condition and
his struggles, his health struggles which have been fairly recent
in the documentary. I don't see any reference to that.
Speaker 6 (03:29):
Let me check.
Speaker 2 (03:30):
Yeah, I am.
Speaker 3 (03:34):
I see his daughter Alexa Ray Joel paying tribute to
her father and she wrote, we love you and we
got you Pop. And it has to be really a
bit bit or sweet. You know, you have this great
documentary that celebrates this remarkable creative force that was Billy
(03:55):
Joel and is Billy Joel.
Speaker 6 (03:57):
But you know it says that well, it focuses on
his life and its music. It does get into his
personal struggles like depression, and also does mention his NPH diagnosis.
Speaker 3 (04:10):
Oh good, good, I just don't like anything that. You know,
whitewash is too much, and by the same token, you
don't want to focus on it explicitly. But I mean,
obviously that's the that's the news of the moment. When
it comes to Billy Joel trouble walking, cognitive issues. He
has memory plob problems. This is often confused with Alzheimer's disease.
(04:30):
They say, so, I mean, I can give you the
list of problems and believe in me, none of them
are good. Okay, it really does suck getting old, as
he says, But I'm thinking back to a documentary I
saw just speaking of entertainers and brilliant entertainers who struggled
with health issues. And I think of the documentary that
(04:55):
was about Glenn Campbell. Do you remember the Glenn Campbell documentary. Now,
Glenn Campbell was unreal. I mean Glenn Campbell. And for
people of a certain vintage, you'll know that Glenn Campbell
had his own variety show. Glenn Campbell was a favorite
on the Tonight Show. Glenn Campbell was, of course a
brilliant country Western artist, but he could play at all.
(05:18):
He was a top ten pop star. So Glenn Campbell
was everything. And I've talked to guys who wrote on
the Glenn Campbell Variety Show, and they said that Glenn
Campbell was a brilliant comedic talent, at least knowing like
the timing of a bit, like knowing and understanding where
the funny was and being the butt of the joke
(05:40):
and this kind of thing. Anyway, to the documentary, because
this Billy Joel documentary, they followed him on tour and
you saw the way that he was struggling with certain
brain issues. Now, but it wasn't sad per se. It
was more of a window on the struggle and the
family struggle. I mean, certainly there were some poignant moments,
(06:02):
But I just remember that documentary for that. Now, I
think this documentary will be more about the rise of
Billy Joel, more about the life of Billy Joel, more
about the creative force that was and is Billy Joel.
And at the end they'll visit this because honestly, this
has happened at the end of his life. You know,
(06:22):
this is when you do run into rough water when
you're an older person. But I'm glad they'll address it.
I think in the Glenn Campbell documentary it was more
of a centerpiece of the documentary because this family was
struggling with that. You know, he was with his daughter,
as I recall who self, she's a performer. And I've
(06:43):
got to go back and watch the documentary again. I
really don't remember a lot of it, and I remember
being impressed at how unvarnished it was and how honest
it was, and how it might even help those who
were struggling with demension Alzheimer's and families that have Alzheimer's
and DEMANDIP patients and loved ones that are dealing with
(07:03):
that challenge. But this seems great, and I guess it
was quite the star studed affair at the premiere this
two part documentary at the Beacon Theater at the Tribeca
Film Festival. And again bittersweet because he's canceled all of
his tour dates as a result of this brain condition,
(07:27):
and it is somewhat rare. That's the last thing I'll say.
I mean, I understand dementia and Alzheimer's, these are not
rare disorders.
Speaker 2 (07:35):
But this isn't that.
Speaker 3 (07:37):
This is this normal pressure hydrocephalus. Again, it's excess fluid
building up in the brain, And so it will be
it's Is it on Netflix?
Speaker 2 (07:50):
Jaron? Where is it?
Speaker 3 (07:51):
Where is Where can we see it? Where can all
the boys and girls watch the village?
Speaker 5 (07:55):
Just Well, it was just released at the Tribeca Film Festival.
So I don't know if it's going to be like
on streaming any time.
Speaker 3 (08:01):
Well, the reason I say, the reason I think it
will be is because it's two parts. So why would
you have two parts that you can only see in
the theater.
Speaker 5 (08:10):
Well, as far as how long it'll be before it
gets to the streamer zone, yeah, I don't know.
Speaker 6 (08:13):
An a premiere on HBO in July twenty twenty.
Speaker 3 (08:17):
Five, thank you. It's a month and a half now,
thank you. Yeah, that's not too long to wait to
get to the streamers. Good stuff, well done. I felt
like this was a group effort, you know. I had
the story, a lot of the technical aspects of it.
The Billy Joel retrospective, I mentioned the Glenn Campbell thing.
Speaker 5 (08:34):
By the way, Glenn Campbell at one point like the
top one hundred songs of all time he played on
like two thirds of them, thank you at one point,
brilliant time. How much he was used as a as
a session musician and such.
Speaker 6 (08:46):
Was a phenomenal guitar player, right, guitarist?
Speaker 3 (08:49):
Yeah, yeah, I mean, I guess that's what I was saying.
And he was just at you know, in the seventies
or maybe it was the late sixty I think it
was the seventies, early seventies, all of it. Yeah, he
had he had a variety show, he had, you know,
he was like the Smothers brothers. I don't know what
the Dean Martin or one of those guys who's like
able to do it.
Speaker 2 (09:07):
All but as your wrecking crew, is that right? Yeah?
Oh wow, I got to go back here with that.
Speaker 7 (09:13):
My father was a cameraman at Television City back in
the day, worked on Carol Burnett Show, also Betty. Before
I worked on Carol Burnett, he worked on the Glenn
Kempbell Show, and so he and Glenn Campbell became friends.
They'd go golfing. I used to have a crush on
him as a little girl, and my dad would always
bring me just countless glossies of Glenn Campbell with little
(09:37):
messages that he wrote.
Speaker 3 (09:39):
Oh that's too me, just so great. I love that story.
It really is great. Yeah, he was a super handsome
guy or not. You know, he went through the whole
scene when the sixties got to be rock and roll
and the counterculture, Glenn Campbell embraced it in his own way.
Speaker 2 (09:55):
That's really cool. Who knew? Who knew?
Speaker 3 (09:59):
Angel mar Tinaz was sitting on a big Glenn Campbell story,
good stuff.
Speaker 5 (10:02):
She was with Tanya Tucker or he was with Tanya.
That's right, Tucker, Tanya Tucker famous one.
Speaker 8 (10:09):
You're listening to Tim Conway too, and you're on demand
from KFI AM six forty.
Speaker 3 (10:15):
And it is time to talk to the man who
makes it all happen at home when it comes to
improvements on the house. He is my brother's north star.
Never misses a Dean Sharp utterance. My brother shout out
to Dean Sharp, Welcome.
Speaker 1 (10:34):
Sir, Hey Marcus. How you doing, Bud.
Speaker 3 (10:36):
I'm well, I'm uh, you know, I'm interested in always
in what topics you bring. I think you kind of
look at homes and living spaces as places where you
can do so much, kind of like almost a theatrical
you know.
Speaker 2 (10:53):
I know you talk a lot about lighting, you talk
a lot about landscaping.
Speaker 3 (10:56):
These are all things that you know that give a
place of texture, and I think that's a really exciting
approach to a living space.
Speaker 2 (11:04):
Yeah.
Speaker 1 (11:04):
Actually we're talking about that on Sunday. We're doing one
of our episodes, which that we call Design Matters most
one of our design episodes on Sunday, so three hours
just talking about design theory and taking calls of course
about whatever anything else that the listeners want to talk about.
But my point on Sunday, Great architecture is theater. And
(11:26):
the whole point of this is, you know, one of
the things that I think I do pretty well is
I help people kind of translate difficult concepts into things
that they can understand better. And when it comes to
home design, a lot of homeowners are just baffled. They're like, listen,
I don't even know. I don't know how to evaluate
a room. I don't know do I have a good design?
Speaker 2 (11:46):
Do you know?
Speaker 1 (11:47):
How do I even start on this? And one of
the things that I love to talk about is kind
of use that metaphor that great architecture is theater, that
it's theater, meaning that it has all these different components
in it that are very very similar to going and
seeing a stage play or going seeing a movie. And
if you start to think of it in that way,
(12:08):
and you can start to break these pieces apart, you
can start to understand and evaluate your place, for instance,
just as an example, and you can take this anywhere
you want to go, Mark, but as an example, you know,
I always take a home owner and I said, all right,
let's walk into this space. And maybe it's your living room,
maybe it's a front door. Let's just walk through the
front door. All right, we've opened up the front door.
(12:30):
What is it that we actually see? I want you
to actually think about what you see, not what you've
been doing for the last thirty years when you walk
through the front door, but what you actually see.
Speaker 2 (12:44):
Yeah, and more.
Speaker 1 (12:44):
Often than not, what people start to see is oh
my gosh, I don't have a real clear idea of
where I'm supposed to go next, or I'm staring at
a blank wall or things like that. And that's the
kind of stuff I'm talking about.
Speaker 3 (12:58):
I see, yeah, you see a bunch of Amazon boxes
when you walk through the front door of my place.
So we need to do a little bit more tidying up.
But one of the things we struggled with was in
a sort of smaller foyer, putting in a little kind
of side table. I know that's not architecture, but this
is kind of space, you know what I mean, And so.
Speaker 1 (13:19):
Part of the design space. It's the design space. And
you know what that little side table is. It is
a way of creating a pause, right an entryway. An entryway,
a little foyer is such an important space. It's what
we call a transitional space. It's kind of like an
emotional airlock in between outside and inside. And one of
(13:43):
the things that a lot of great homes don't actually
have is a great foyer, especially smaller homes, they don't
have this little transitional space. And it's so important because
you know, as I'm as I'm coming into your home
for the very first time. Really want to just walk
in the door and step into your living room because
(14:05):
I'm there now, I'm in, right, I need a little buffer.
I just need a little buffer. So the entryway in
a home psychologically emotionally is that place where like, Okay,
I'm not outside anymore, but I'm not completely into Mark's house, right,
I'm kind of in that that intermittent space and that
just gives me a few more moments. And to have
(14:28):
something in the foyer, like a side table that's interesting.
Maybe you got some flowers on it, maybe you got
something to city, maybe there's an interesting piece of art
sitting over that little table, whatever the case may be,
for me to kind of take in just for a beat,
just a beat before I make the next step, because
the next step I'm about to take I actually come
(14:49):
into your home.
Speaker 2 (14:50):
Now.
Speaker 3 (14:50):
That's a really great description, and that's thought that's gone
into a space that I don't know that we did
all that thinking, but I think it's you know, that's
what a foyer is, and so maybe we fell into
some good decisions just on a round. Let me ask
you a quick question sort of as a kind of
related maybe direction.
Speaker 2 (15:10):
Do you or is this a do you like or
is this.
Speaker 3 (15:13):
A case by case a separate vibe in every room?
Or do you like there sort of be flow between rooms,
that kind of a transition, that kind of a theme or.
Speaker 2 (15:26):
A scheme to the room to room flow.
Speaker 1 (15:31):
I get asked that question a lot, and I think
if we're if we're going to take it to it,
it's extreme. I'm not a big fan of the extreme
differential between the room. Okay, so when people think, hey,
can I have a totally different vibe in every room, well, sure, yeah,
why not? Every room can have its own vibe. But
(15:51):
I'll tell you what, especially the open space rooms. That again,
when we're coming in the front door, if I can
see more than one space at a time, then we
don't want them radically different. Sure it's one thing to say, hey,
you know what your bedroom have at it. You got
a teenager who just wants to paint their walls black
and sit in there and just get moody all night, lung,
(16:14):
go for it. I have no issue with that whatsoever.
I'll pick out the tone of black to paint your walls.
But if I can see, for instance, the dining room
and maybe even the family room or part of the
kitchen from the living room. Then yeah, I don't want
them all the same, because if they're all the same,
then one of them or two of them are not necessary.
(16:36):
I want them to change their flavor. But there's gotta
be a thread. There's got to be a thread of
style continuity running through the things that you can see
all at once versus stuff that's down the hall, behind
the closed door, you know what.
Speaker 2 (16:49):
Have at it.
Speaker 3 (16:50):
I love that take. It makes total sense too. Dean
will stay with us for one more segment. Great Architecture
is Theater. They'll be discussed this weekend with Dean Show,
and we'll touching on it a bit more as we
continue with the Conway Show. Thompson sitting in for Tim
on KFI AM six forty.
Speaker 8 (17:07):
You're listening to Tim Conway Junior on demand from KFI
AM six forty.
Speaker 3 (17:13):
Dean Sharp is talking to us. Of course, he's the
house whisper and you can hear him every weekend on
KFI and across the iHeartRadio network Saturday six to eight
and Sunday's at nine a to noon. We're talking about
great architecture as theater, and that's I think You'll be
talking about that in great detail this weekend, and we're
(17:33):
just talking about houses and homes and living spaces of
any kind. If it doesn't always have to be a house,
you know, Dean, I mean, some of the most exciting
ideas I've seen have been in like apartments. You know,
people who just laughingly, you know, by every yardstick, are
living sort of in a smaller environment.
Speaker 1 (17:52):
Absolutely doesn't have to be a house, just a home.
That's the thing. Got to be a home. So whether
your home is an apartment or condo or cottage or castle,
it really doesn't matter. The rules apply across the board.
Great design rules apply across the board, and everybody can
benefit from understanding them better.
Speaker 2 (18:11):
What are the what are the mistakes that we often make?
Speaker 3 (18:15):
I can think of one off the hop, but what
is the one that you and I'll share that with
you in a second. But look, what are the sort
of the common mistakes we make when we try to
sort of attack some of these things, I.
Speaker 1 (18:25):
Would say, I mean, and that's kind of how we're
addressing We're gonna address it from the positive side right
this weekend, not so much focusing on the mistakes, but
bring them up as we go. But a classic mistake
is ignoring what you know, what I call focal points,
or what we in architecture terms called hierarchy. It's all
(18:46):
the way through all forms of art, from performing art
to fine arts. It's the idea that when you walk
into a space or you're observing or you're listening, you're
listening to a piece of art, you know that there
is a focal point, there's a center that everything kind
of rotates around you. You perceive it first. It's the
(19:07):
main thing, you know when and that's what I mean
when I talk about you know, a great architecture is theater. Right,
you can imagine, get all these actors on stage. They
can't all be the lead, right, they can't all be
up at the front of the stage all talking at
the same time. There are leading actors, there's supporting actors,
there's extras in the background, and there's scenes behind them.
(19:29):
There's this hierarchy of how a scene plays out. And
that's so that we as the audience can focus where
we need to focus and the story gets told that way.
And when it comes to the design of a room
or the decor of a room, honestly, the thing that
people could understand better. Is the idea that there should
(19:50):
be a focal point. And I'm not talking about some
super expensive piece of whatever that's you know, that's hogging
all the attention, but a focal point. When I I
walk into a room, what is the first thing you
want to tell me? And most people, I would say,
have too many things in rooms that are all competing
(20:12):
for that, and they need to thin that out and
elevate some and de emphasize others in order to make
the room really tell its story.
Speaker 3 (20:20):
It's funny because I think we all want to sort
of We all have stuff and things that we may
be emotionally connected to, and we would like them all
to have their moment in whatever room. There's only so
much space, so you can see where, even in our
minds and our emotions, things compete for space in a
living space.
Speaker 1 (20:39):
Absolutely, And these are the hard things. These are the
hard things, They're the hard edits. They're probably one of
the most difficult parts of my job as a designer,
as a specifically as a custom home designer. If I
was just out there designing my own look, my own
vibe everywhere, then I get to make all those decisions.
But I designed in the real world for real people.
(21:01):
I customize homes to real people's lives, and that is
a hard conversation to have, and that is, Hey, not
everything in this room stands in terms of storytelling at
an equal level, and we've got to set some high
and some lower, and knowing that if we tell the
story right, people are going to take the time, They're
(21:21):
going to get to everything, okay, but they can't all
be yelling at the same time.
Speaker 2 (21:26):
Yeah, you know, it's interesting.
Speaker 3 (21:28):
The mistake that I've run into with various designers is
that we find this scheme that's exciting that you know,
all of you people with great There's an artistry to
what you do in design, and oftentimes it can be
really exciting looking, but it doesn't serve the actual living
creatures that are in the home. That is to say,
(21:50):
like I remember I was chasing just give me one
reading light. I just need one light someplace I can
sit in the living room where I can stink and read.
Speaker 2 (22:00):
Here.
Speaker 3 (22:01):
All the lighting was so cool to we have pinpoint
this and that showcases this art or whatever. But yeah,
I just want to be able to actually use the
art of use the lighting functionally. And I think in
a lot of instances, you can get so swept away
with the romance of the design that as a homeowner,
you kind of lose the practical aspects of living day
(22:23):
to day in that same kind of romance that you build.
Speaker 1 (22:27):
Out absolutely and or you do the other extreme, which
is like you're like, listen, this room is just going
to be practical for you. I don't care how look,
I don't care how look whatever, right, I just want
my stuff where I want my stuff. So, you know, I,
you know, you bring up a great point mark. I
had to actually make that conscious decision as a designer
years ago because I had the choice. I was at
(22:48):
a crossroads, you know, where I could go the route.
And I hold nothing against designers who are out there
inventing their own look in their own style, right, but
they aren't designing for specific people, specific family members generally speaking.
I made a decision that you know, what I really
love to do is I really want to bring real
lives up a few notches. And so we had to
(23:11):
go the route where we chose to go, the route
of custom design for real people in the real world.
And now, you know, I find myself pulling people up
sometimes pushing them into a space, Hey, let's make this better.
But I promise it's going to work for you. And
that's a tough that is a tough stretch sometimes, but
that's what we're after. And that's one of the reasons
(23:32):
why we do the show on the weekends here is
because not only are we talking art, but we're talking
the kind of art that tells your story. And I'm
trying my best to help you discover what that is
and to elevate it to the next level.
Speaker 3 (23:46):
Yeah, there's so much emotion to the space we live
in and to the space that we share with others.
It's looking forward to Dean's show this weekend. Great architecture
is theater and he'll be discussing that along with your
calls and other stuff. The House West version of course
Saturday six to eight in the morning and Sunday's nine
to noon Home with Dean Sharp on KFI AM six
(24:09):
forty Dean always love talking to you. Thanks a lot,
my friend, love it, Bud, talk to you soon, Okay.
In touch he's bessed, he really is. He's so he
really gets it so good smart and also with that
designer mind.
Speaker 5 (24:22):
You listen to him once and you realize he's got
it in his heart and in his head because a
lot of the stuff that he does, he'll do a
little sort of like wrap up of each show, and
he talks about exactly kind of what you're talking about,
the philosophy of owning a home, what it means, what
it means for other people, and just the emotion behind it.
Speaker 2 (24:38):
Yeah, that's the thing. There's so much emotion in the
space we live in.
Speaker 3 (24:41):
And yet you you want things that, as he says,
tell a story or give you a feeling, you.
Speaker 2 (24:47):
Know, make a house a home. Yeah.
Speaker 3 (24:48):
Yeah, it is the Tim Conway Junior Show. Tim hopefully
back tomorrow. Mark Thompson's sitting in Moe Kelly. Of course
at seven you're on KFI AM six forty.
Speaker 8 (24:57):
You're listening to Tim Conway Junior. On from KFI AM
six forty.
Speaker 3 (25:04):
Mark Thompson sitting in for Tim Conway Junior. By the way,
the seventieth celebration of the Disneyland Resort is not a
celebration without you. All the sites and laughter and fun.
Everyone's excited about this and KFI AM six forty wants
to give you a chance to win a family four
pack of one day one park tickets to Disneyland Park
(25:25):
or Disney California Adventure. It's a limited time event. Keep
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Offering subjected to restrictions and change without notice. Disneylands seventieth Celebration.
Hope you will be part of it. Well, tipping gone wrong.
(25:49):
It's a wild story.
Speaker 9 (25:51):
Imagine you walk into a store, buy a couple items,
and instead of leaving a five dollars tip, you later
learned some extra zeros were tacked onto your bills. Five
dollar tip went to five thousand dollars.
Speaker 10 (26:03):
This is the original statement.
Speaker 9 (26:05):
Linda Matisien struggles with a shoulder issue. She went to
a Peninsula vape store to purchase CBD relief gel to
ease her pain. Received show the total for her items
was one hundred and twenty nine dollars and twenty eight cents.
Feeling generous yet short at the tall checkout stand, she
left what she thought was a five dollars tip.
Speaker 10 (26:25):
He says at enter a tip.
Speaker 11 (26:27):
Well, when I did, there's no decimal point, So I'm
like this on my tiptoes and I pushed I thought,
which was.
Speaker 10 (26:35):
Only two zeros ended up being three zeros.
Speaker 11 (26:38):
I said, wait, I want to delete this, and he said,
I don't know how to delete it.
Speaker 9 (26:43):
Instead, avoiding the transaction received. Show the clerk at sam
Bruno Exotic processed.
Speaker 3 (26:48):
To chip for five I don't mean to laugh, but uh,
I don't know how to delete it exactly. That's why
I'm laughing. Come on, you don't know how to delete it.
How long you've been working here? This is completely unprecedented.
You know, no one's ever done this before, no one's
ever had a situation where you've had to begin the
transaction again.
Speaker 2 (27:09):
I'm just saying that seems like an extraordinary thing. I
don't know how to get rid of this five thousand
dollars tip.
Speaker 3 (27:15):
I mean, here are your choices, ma'am. You can eat it,
or you can eat it.
Speaker 2 (27:22):
Thank you. We'll always remember you.
Speaker 10 (27:26):
Ended up being three zeros.
Speaker 11 (27:27):
I said, wait, I want to delete this, and he
said I don't know how to delete.
Speaker 9 (27:31):
It, instead, avoiding the transaction received. Show the clerk at
sam Bruno Exotic processed a tip for five thousand dollars.
She says she pleaded for him to reverse it, but
at first he claimed he couldn't, then told her he
never received the money, but that's not what Linda's bank
statement showed.
Speaker 3 (27:50):
This guy seems like he might be in the UH.
I don't know how to delete it. I'm grabbing the
money kind of business.
Speaker 10 (27:56):
I don't know how to delete it.
Speaker 2 (27:57):
Yeah, I want to delete it.
Speaker 10 (28:00):
Sorry, but I don't know how to delete it.
Speaker 2 (28:01):
Yeah, exactly. Just one of those things.
Speaker 3 (28:04):
So you know, again, your alternative is to get another
job so that you can help pay for this tip
that you left us.
Speaker 2 (28:12):
But thank you very much.
Speaker 10 (28:13):
I don't know how to delete it.
Speaker 2 (28:14):
Yeah, all right, So here is the rest of the story.
Speaker 9 (28:17):
He never erased it, nothing, leaving Linda in a state
of panic. She's a special education teacher living on a
fixed income.
Speaker 10 (28:24):
Who would ever like five thousand dollars? I don't have
that kind of money.
Speaker 9 (28:28):
How many times have you reached out to Wells Fargo?
Speaker 11 (28:31):
Twenty twenty two times? Each time is about two hours.
Speaker 9 (28:35):
Linda trying to dispute the transaction. The day this all happened,
After dozens of attempts to reach Wells Fargo, she says
the bank did nothing. It wasn't until records show eight
months later Wells Fargo tried to close the case, saying
too much time had passed. According to Wells.
Speaker 2 (28:51):
Fargo, Wow, this poor woman.
Speaker 3 (28:53):
I mean, she's there for like physical infirmity, she's in pain,
she's you know, trying to get the right vape stuff.
She could just have a little peace, and now she's
on a wild chase through Wells Fargo to try to
somehow claw back five thousand dollars, which is clearly a mistake.
Speaker 9 (29:12):
According to Wells Fargo, disputes are typically required to be
filed within sixty days of the transaction date, and the
bank claims to offer zero liability protection to protect consumers
from fraudulent transactions that are reported promptly. Yet none of
that happened for Linda, a thirty year customer of Wells Fargo.
Speaker 11 (29:30):
As I literally called them within five minutes of being
in the store.
Speaker 9 (29:34):
Instead, nearly a year later, the transaction continues to haunt her.
Speaker 3 (29:39):
This is outrageous, absolutely outrageous.
Speaker 9 (29:42):
She's living in this pile of paperwork now facing interest
payments on the exorbitant tip.
Speaker 10 (29:48):
I bust it out in tears.
Speaker 12 (29:49):
I'm a single mom, I have two grown kids. I
have one and I've explained that I'm sorry. My son
is graduating college next week with I can't even buy
anything for him because I have a five thousand dollars outstanding.
Now it's fifty five hundred dollars.
Speaker 2 (30:07):
I'll tell you right away.
Speaker 3 (30:10):
That vape store, they're on the peninsula up, they're in
the Bay Area. They should return that money. I'm sorry. Now, well,
you know what they're saying. We didn't get the money.
We didn't get the money. You didn't, you know, But
she's having to pay the money. Sorry, these dots do
not connect.
Speaker 9 (30:27):
Such a frustrating situation, but I am glad to report
within the past couple hours we got word back from
Wells Fargo and they are refunding the total tip amount
plus all the interest back to Linda following this story.
Speaker 2 (30:39):
Yeah, it's funny about that.
Speaker 3 (30:40):
When the TV station called, all of a sudden, they
found a way to instantly return the money and all
the interest payments.
Speaker 9 (30:48):
On the mortmetime. We did stop by San Bruno Exotic,
which now goes by Exotic Vapes, and the clerk working
there now told us new owners took over in January,
and while he's aware of this particular situation and believes
it should be handled with the bank, he had no comment.
Speaker 3 (31:04):
Yeah, this is at least a Hollywood ending, but think
of all the stress that this poor woman has been through.
Absolute insanity. All Right, that's a wrap. Everyone on the
show is excused. You've all turned in five star performances.
That's my top rating and you all get it. Everyone,
(31:26):
Angel Belly, O, Steffush, Michael Krozer terrific. Even a cameo
today from Tony Sorrentino on the power of Nintendo and
the new Nintendo switched to Thanks for all the support
this week. Tim we Hope returns tomorrow. Moe Kelly next
(31:49):
on KFI AM six forty. We're live everywhere on the
iHeartRadio app.
It's KFI Am sixty and you're listening to the Conway
Show on demand on the iHeartRadio app.
Speaker 2 (00:08):
The Piano Man Billy Joel.
Speaker 3 (00:11):
There is a documentary that premiered and there's a big
you know rollout and premiere at the Tribeca Film Festival
in New York. Billy Joel wasn't there. Yeah, you know,
he canceled all his tour dates. Has this rare brain
condition diagnosis. It's called NPH normal pressure hydrocephalous. This is
(00:40):
a condition where a cerebro spinal fluid builds up in
the brain ventricles. I mean that's all the technical stuff,
but essentially he you know, you saw he's been falling down.
He's having balance issues and his quote was getting old sucks,
but it's still preferable to get and cremated. The documentary
(01:05):
is a two part offering and as I say, it
premiered at the Beacon Theater in New York.
Speaker 4 (01:10):
He's from an Italian restaurant. Put us in a New
York state of mind. There's another Billy Joel song. Thanks
to the one and Only Billy Joel. Now Overnight. The
first part of a two part documentary premiered now where
was it, you asked, Well, that requires yet another Billy
Joel song, Uptown Girl, because it was Uptown at the
Beacon Theater to kick off the Tribeca Film Festival. Now,
this doc is called Billy Joel, and so it goes.
(01:33):
Joel unfortunately could not attend due to the recent diagnosis
of a rare brain disorder. It caused him to cancel
his upcoming concerts, which is when we all became kind
of aware of it. But we have some good news
delivered by the film director Susan Lacey and Jessica Levin
ahead of the screening just last night. Now they said,
in a simple phrase, he will be back, which is encouraging,
(01:54):
along with a short message from the longest time singer himself.
Getting old sucks, but it's still prefer to getting cremated.
I love you, Billy Joel. Tribeca co founder Robert de
Niro gave an introduction, saying, Billy may be considered the
poet laureate of New York. You feel the essence of
our city in his lyrics. And it's true, Billy, you
are loved just the way you are.
Speaker 2 (02:15):
It is true.
Speaker 5 (02:16):
Okay, that was the whole report was borderline of noxious.
But all right, oh, no, you mean it was close
to the borderline it was. Yeah, is that a Billy Joel's.
Speaker 2 (02:27):
Yes, I mean Billy Joel.
Speaker 3 (02:29):
It's interesting that they had this premiere in New York
because he is very New York. You know, I went
to school back East and they you know, there's just
a lot of Billy Joel Springsteen, the Jersey stuff, you know.
And don't get me wrong, he's obviously a worldwide talent,
selling out venues, you know, from Moscow to you know,
to Buenos Aires. But it really is, I think a
(02:54):
New York thing that you know, so much of what
he even didn't do an album called Cold Spring Harbor.
I mean that's a stop on Long Island to train.
But yeah, it was like his first album. Yeah, but
I'm just saying that's sort of anyway He's I'm not
here's what I'm looking to see, and I don't see
(03:16):
any information on this Sharon. But I can't see if
there's any reference to his diagnosis and his condition and
his struggles, his health struggles which have been fairly recent
in the documentary. I don't see any reference to that.
Speaker 6 (03:29):
Let me check.
Speaker 2 (03:30):
Yeah, I am.
Speaker 3 (03:34):
I see his daughter Alexa Ray Joel paying tribute to
her father and she wrote, we love you and we
got you Pop. And it has to be really a
bit bit or sweet. You know, you have this great
documentary that celebrates this remarkable creative force that was Billy
(03:55):
Joel and is Billy Joel.
Speaker 6 (03:57):
But you know it says that well, it focuses on
his life and its music. It does get into his
personal struggles like depression, and also does mention his NPH diagnosis.
Speaker 3 (04:10):
Oh good, good, I just don't like anything that. You know,
whitewash is too much, and by the same token, you
don't want to focus on it explicitly. But I mean,
obviously that's the that's the news of the moment. When
it comes to Billy Joel trouble walking, cognitive issues. He
has memory plob problems. This is often confused with Alzheimer's disease.
(04:30):
They say, so, I mean, I can give you the
list of problems and believe in me, none of them
are good. Okay, it really does suck getting old, as
he says, But I'm thinking back to a documentary I
saw just speaking of entertainers and brilliant entertainers who struggled
with health issues. And I think of the documentary that
(04:55):
was about Glenn Campbell. Do you remember the Glenn Campbell documentary. Now,
Glenn Campbell was unreal. I mean Glenn Campbell. And for
people of a certain vintage, you'll know that Glenn Campbell
had his own variety show. Glenn Campbell was a favorite
on the Tonight Show. Glenn Campbell was, of course a
brilliant country Western artist, but he could play at all.
(05:18):
He was a top ten pop star. So Glenn Campbell
was everything. And I've talked to guys who wrote on
the Glenn Campbell Variety Show, and they said that Glenn
Campbell was a brilliant comedic talent, at least knowing like
the timing of a bit, like knowing and understanding where
the funny was and being the butt of the joke
(05:40):
and this kind of thing. Anyway, to the documentary, because
this Billy Joel documentary, they followed him on tour and
you saw the way that he was struggling with certain
brain issues. Now, but it wasn't sad per se. It
was more of a window on the struggle and the
family struggle. I mean, certainly there were some poignant moments,
(06:02):
But I just remember that documentary for that. Now, I
think this documentary will be more about the rise of
Billy Joel, more about the life of Billy Joel, more
about the creative force that was and is Billy Joel.
And at the end they'll visit this because honestly, this
has happened at the end of his life. You know,
(06:22):
this is when you do run into rough water when
you're an older person. But I'm glad they'll address it.
I think in the Glenn Campbell documentary it was more
of a centerpiece of the documentary because this family was
struggling with that. You know, he was with his daughter,
as I recall who self, she's a performer. And I've
(06:43):
got to go back and watch the documentary again. I
really don't remember a lot of it, and I remember
being impressed at how unvarnished it was and how honest
it was, and how it might even help those who
were struggling with demension Alzheimer's and families that have Alzheimer's
and DEMANDIP patients and loved ones that are dealing with
(07:03):
that challenge. But this seems great, and I guess it
was quite the star studed affair at the premiere this
two part documentary at the Beacon Theater at the Tribeca
Film Festival. And again bittersweet because he's canceled all of
his tour dates as a result of this brain condition,
(07:27):
and it is somewhat rare. That's the last thing I'll say.
I mean, I understand dementia and Alzheimer's, these are not
rare disorders.
Speaker 2 (07:35):
But this isn't that.
Speaker 3 (07:37):
This is this normal pressure hydrocephalus. Again, it's excess fluid
building up in the brain, And so it will be
it's Is it on Netflix?
Speaker 2 (07:50):
Jaron? Where is it?
Speaker 3 (07:51):
Where is Where can we see it? Where can all
the boys and girls watch the village?
Speaker 5 (07:55):
Just Well, it was just released at the Tribeca Film Festival.
So I don't know if it's going to be like
on streaming any time.
Speaker 3 (08:01):
Well, the reason I say, the reason I think it
will be is because it's two parts. So why would
you have two parts that you can only see in
the theater.
Speaker 5 (08:10):
Well, as far as how long it'll be before it
gets to the streamer zone, yeah, I don't know.
Speaker 6 (08:13):
An a premiere on HBO in July twenty twenty.
Speaker 3 (08:17):
Five, thank you. It's a month and a half now,
thank you. Yeah, that's not too long to wait to
get to the streamers. Good stuff, well done. I felt
like this was a group effort, you know. I had
the story, a lot of the technical aspects of it.
The Billy Joel retrospective, I mentioned the Glenn Campbell thing.
Speaker 5 (08:34):
By the way, Glenn Campbell at one point like the
top one hundred songs of all time he played on
like two thirds of them, thank you at one point,
brilliant time. How much he was used as a as
a session musician and such.
Speaker 6 (08:46):
Was a phenomenal guitar player, right, guitarist?
Speaker 3 (08:49):
Yeah, yeah, I mean, I guess that's what I was saying.
And he was just at you know, in the seventies
or maybe it was the late sixty I think it
was the seventies, early seventies, all of it. Yeah, he
had he had a variety show, he had, you know,
he was like the Smothers brothers. I don't know what
the Dean Martin or one of those guys who's like
able to do it.
Speaker 2 (09:07):
All but as your wrecking crew, is that right? Yeah?
Oh wow, I got to go back here with that.
Speaker 7 (09:13):
My father was a cameraman at Television City back in
the day, worked on Carol Burnett Show, also Betty. Before
I worked on Carol Burnett, he worked on the Glenn
Kempbell Show, and so he and Glenn Campbell became friends.
They'd go golfing. I used to have a crush on
him as a little girl, and my dad would always
bring me just countless glossies of Glenn Campbell with little
(09:37):
messages that he wrote.
Speaker 3 (09:39):
Oh that's too me, just so great. I love that story.
It really is great. Yeah, he was a super handsome
guy or not. You know, he went through the whole
scene when the sixties got to be rock and roll
and the counterculture, Glenn Campbell embraced it in his own way.
Speaker 2 (09:55):
That's really cool. Who knew? Who knew?
Speaker 3 (09:59):
Angel mar Tinaz was sitting on a big Glenn Campbell story,
good stuff.
Speaker 5 (10:02):
She was with Tanya Tucker or he was with Tanya.
That's right, Tucker, Tanya Tucker famous one.
Speaker 8 (10:09):
You're listening to Tim Conway too, and you're on demand
from KFI AM six forty.
Speaker 3 (10:15):
And it is time to talk to the man who
makes it all happen at home when it comes to
improvements on the house. He is my brother's north star.
Never misses a Dean Sharp utterance. My brother shout out
to Dean Sharp, Welcome.
Speaker 1 (10:34):
Sir, Hey Marcus. How you doing, Bud.
Speaker 3 (10:36):
I'm well, I'm uh, you know, I'm interested in always
in what topics you bring. I think you kind of
look at homes and living spaces as places where you
can do so much, kind of like almost a theatrical
you know.
Speaker 2 (10:53):
I know you talk a lot about lighting, you talk
a lot about landscaping.
Speaker 3 (10:56):
These are all things that you know that give a
place of texture, and I think that's a really exciting
approach to a living space.
Speaker 2 (11:04):
Yeah.
Speaker 1 (11:04):
Actually we're talking about that on Sunday. We're doing one
of our episodes, which that we call Design Matters most
one of our design episodes on Sunday, so three hours
just talking about design theory and taking calls of course
about whatever anything else that the listeners want to talk about.
But my point on Sunday, Great architecture is theater. And
(11:26):
the whole point of this is, you know, one of
the things that I think I do pretty well is
I help people kind of translate difficult concepts into things
that they can understand better. And when it comes to
home design, a lot of homeowners are just baffled. They're like, listen,
I don't even know. I don't know how to evaluate
a room. I don't know do I have a good design?
Speaker 2 (11:46):
Do you know?
Speaker 1 (11:47):
How do I even start on this? And one of
the things that I love to talk about is kind
of use that metaphor that great architecture is theater, that
it's theater, meaning that it has all these different components
in it that are very very similar to going and
seeing a stage play or going seeing a movie. And
if you start to think of it in that way,
(12:08):
and you can start to break these pieces apart, you
can start to understand and evaluate your place, for instance,
just as an example, and you can take this anywhere
you want to go, Mark, but as an example, you know,
I always take a home owner and I said, all right,
let's walk into this space. And maybe it's your living room,
maybe it's a front door. Let's just walk through the
front door. All right, we've opened up the front door.
(12:30):
What is it that we actually see? I want you
to actually think about what you see, not what you've
been doing for the last thirty years when you walk
through the front door, but what you actually see.
Speaker 2 (12:44):
Yeah, and more.
Speaker 1 (12:44):
Often than not, what people start to see is oh
my gosh, I don't have a real clear idea of
where I'm supposed to go next, or I'm staring at
a blank wall or things like that. And that's the
kind of stuff I'm talking about.
Speaker 3 (12:58):
I see, yeah, you see a bunch of Amazon boxes
when you walk through the front door of my place.
So we need to do a little bit more tidying up.
But one of the things we struggled with was in
a sort of smaller foyer, putting in a little kind
of side table. I know that's not architecture, but this
is kind of space, you know what I mean, And so.
Speaker 1 (13:19):
Part of the design space. It's the design space. And
you know what that little side table is. It is
a way of creating a pause, right an entryway. An entryway,
a little foyer is such an important space. It's what
we call a transitional space. It's kind of like an
emotional airlock in between outside and inside. And one of
(13:43):
the things that a lot of great homes don't actually
have is a great foyer, especially smaller homes, they don't
have this little transitional space. And it's so important because
you know, as I'm as I'm coming into your home
for the very first time. Really want to just walk
in the door and step into your living room because
(14:05):
I'm there now, I'm in, right, I need a little buffer.
I just need a little buffer. So the entryway in
a home psychologically emotionally is that place where like, Okay,
I'm not outside anymore, but I'm not completely into Mark's house, right,
I'm kind of in that that intermittent space and that
just gives me a few more moments. And to have
(14:28):
something in the foyer, like a side table that's interesting.
Maybe you got some flowers on it, maybe you got
something to city, maybe there's an interesting piece of art
sitting over that little table, whatever the case may be,
for me to kind of take in just for a beat,
just a beat before I make the next step, because
the next step I'm about to take I actually come
(14:49):
into your home.
Speaker 2 (14:50):
Now.
Speaker 3 (14:50):
That's a really great description, and that's thought that's gone
into a space that I don't know that we did
all that thinking, but I think it's you know, that's
what a foyer is, and so maybe we fell into
some good decisions just on a round. Let me ask
you a quick question sort of as a kind of
related maybe direction.
Speaker 2 (15:10):
Do you or is this a do you like or
is this.
Speaker 3 (15:13):
A case by case a separate vibe in every room?
Or do you like there sort of be flow between rooms,
that kind of a transition, that kind of a theme or.
Speaker 2 (15:26):
A scheme to the room to room flow.
Speaker 1 (15:31):
I get asked that question a lot, and I think
if we're if we're going to take it to it,
it's extreme. I'm not a big fan of the extreme
differential between the room. Okay, so when people think, hey,
can I have a totally different vibe in every room, well, sure, yeah,
why not? Every room can have its own vibe. But
(15:51):
I'll tell you what, especially the open space rooms. That again,
when we're coming in the front door, if I can
see more than one space at a time, then we
don't want them radically different. Sure it's one thing to say, hey,
you know what your bedroom have at it. You got
a teenager who just wants to paint their walls black
and sit in there and just get moody all night, lung,
(16:14):
go for it. I have no issue with that whatsoever.
I'll pick out the tone of black to paint your walls.
But if I can see, for instance, the dining room
and maybe even the family room or part of the
kitchen from the living room. Then yeah, I don't want
them all the same, because if they're all the same,
then one of them or two of them are not necessary.
(16:36):
I want them to change their flavor. But there's gotta
be a thread. There's got to be a thread of
style continuity running through the things that you can see
all at once versus stuff that's down the hall, behind
the closed door, you know what.
Speaker 2 (16:49):
Have at it.
Speaker 3 (16:50):
I love that take. It makes total sense too. Dean
will stay with us for one more segment. Great Architecture
is Theater. They'll be discussed this weekend with Dean Show,
and we'll touching on it a bit more as we
continue with the Conway Show. Thompson sitting in for Tim
on KFI AM six forty.
Speaker 8 (17:07):
You're listening to Tim Conway Junior on demand from KFI
AM six forty.
Speaker 3 (17:13):
Dean Sharp is talking to us. Of course, he's the
house whisper and you can hear him every weekend on
KFI and across the iHeartRadio network Saturday six to eight
and Sunday's at nine a to noon. We're talking about
great architecture as theater, and that's I think You'll be
talking about that in great detail this weekend, and we're
(17:33):
just talking about houses and homes and living spaces of
any kind. If it doesn't always have to be a house,
you know, Dean, I mean, some of the most exciting
ideas I've seen have been in like apartments. You know,
people who just laughingly, you know, by every yardstick, are
living sort of in a smaller environment.
Speaker 1 (17:52):
Absolutely doesn't have to be a house, just a home.
That's the thing. Got to be a home. So whether
your home is an apartment or condo or cottage or castle,
it really doesn't matter. The rules apply across the board.
Great design rules apply across the board, and everybody can
benefit from understanding them better.
Speaker 2 (18:11):
What are the what are the mistakes that we often make?
Speaker 3 (18:15):
I can think of one off the hop, but what
is the one that you and I'll share that with
you in a second. But look, what are the sort
of the common mistakes we make when we try to
sort of attack some of these things, I.
Speaker 1 (18:25):
Would say, I mean, and that's kind of how we're
addressing We're gonna address it from the positive side right
this weekend, not so much focusing on the mistakes, but
bring them up as we go. But a classic mistake
is ignoring what you know, what I call focal points,
or what we in architecture terms called hierarchy. It's all
(18:46):
the way through all forms of art, from performing art
to fine arts. It's the idea that when you walk
into a space or you're observing or you're listening, you're
listening to a piece of art, you know that there
is a focal point, there's a center that everything kind
of rotates around you. You perceive it first. It's the
(19:07):
main thing, you know when and that's what I mean
when I talk about you know, a great architecture is theater. Right,
you can imagine, get all these actors on stage. They
can't all be the lead, right, they can't all be
up at the front of the stage all talking at
the same time. There are leading actors, there's supporting actors,
there's extras in the background, and there's scenes behind them.
(19:29):
There's this hierarchy of how a scene plays out. And
that's so that we as the audience can focus where
we need to focus and the story gets told that way.
And when it comes to the design of a room
or the decor of a room, honestly, the thing that
people could understand better. Is the idea that there should
(19:50):
be a focal point. And I'm not talking about some
super expensive piece of whatever that's you know, that's hogging
all the attention, but a focal point. When I I
walk into a room, what is the first thing you
want to tell me? And most people, I would say,
have too many things in rooms that are all competing
(20:12):
for that, and they need to thin that out and
elevate some and de emphasize others in order to make
the room really tell its story.
Speaker 3 (20:20):
It's funny because I think we all want to sort
of We all have stuff and things that we may
be emotionally connected to, and we would like them all
to have their moment in whatever room. There's only so
much space, so you can see where, even in our
minds and our emotions, things compete for space in a
living space.
Speaker 1 (20:39):
Absolutely, And these are the hard things. These are the
hard things, They're the hard edits. They're probably one of
the most difficult parts of my job as a designer,
as a specifically as a custom home designer. If I
was just out there designing my own look, my own
vibe everywhere, then I get to make all those decisions.
But I designed in the real world for real people.
(21:01):
I customize homes to real people's lives, and that is
a hard conversation to have, and that is, Hey, not
everything in this room stands in terms of storytelling at
an equal level, and we've got to set some high
and some lower, and knowing that if we tell the
story right, people are going to take the time, They're
(21:21):
going to get to everything, okay, but they can't all
be yelling at the same time.
Speaker 2 (21:26):
Yeah, you know, it's interesting.
Speaker 3 (21:28):
The mistake that I've run into with various designers is
that we find this scheme that's exciting that you know,
all of you people with great There's an artistry to
what you do in design, and oftentimes it can be
really exciting looking, but it doesn't serve the actual living
creatures that are in the home. That is to say,
(21:50):
like I remember I was chasing just give me one
reading light. I just need one light someplace I can
sit in the living room where I can stink and read.
Speaker 2 (22:00):
Here.
Speaker 3 (22:01):
All the lighting was so cool to we have pinpoint
this and that showcases this art or whatever. But yeah,
I just want to be able to actually use the
art of use the lighting functionally. And I think in
a lot of instances, you can get so swept away
with the romance of the design that as a homeowner,
you kind of lose the practical aspects of living day
(22:23):
to day in that same kind of romance that you build.
Speaker 1 (22:27):
Out absolutely and or you do the other extreme, which
is like you're like, listen, this room is just going
to be practical for you. I don't care how look,
I don't care how look whatever, right, I just want
my stuff where I want my stuff. So, you know, I,
you know, you bring up a great point mark. I
had to actually make that conscious decision as a designer
years ago because I had the choice. I was at
(22:48):
a crossroads, you know, where I could go the route.
And I hold nothing against designers who are out there
inventing their own look in their own style, right, but
they aren't designing for specific people, specific family members generally speaking.
I made a decision that you know, what I really
love to do is I really want to bring real
lives up a few notches. And so we had to
(23:11):
go the route where we chose to go, the route
of custom design for real people in the real world.
And now, you know, I find myself pulling people up
sometimes pushing them into a space, Hey, let's make this better.
But I promise it's going to work for you. And
that's a tough that is a tough stretch sometimes, but
that's what we're after. And that's one of the reasons
(23:32):
why we do the show on the weekends here is
because not only are we talking art, but we're talking
the kind of art that tells your story. And I'm
trying my best to help you discover what that is
and to elevate it to the next level.
Speaker 3 (23:46):
Yeah, there's so much emotion to the space we live
in and to the space that we share with others.
It's looking forward to Dean's show this weekend. Great architecture
is theater and he'll be discussing that along with your
calls and other stuff. The House West version of course
Saturday six to eight in the morning and Sunday's nine
to noon Home with Dean Sharp on KFI AM six
(24:09):
forty Dean always love talking to you. Thanks a lot,
my friend, love it, Bud, talk to you soon, Okay.
In touch he's bessed, he really is. He's so he
really gets it so good smart and also with that
designer mind.
Speaker 5 (24:22):
You listen to him once and you realize he's got
it in his heart and in his head because a
lot of the stuff that he does, he'll do a
little sort of like wrap up of each show, and
he talks about exactly kind of what you're talking about,
the philosophy of owning a home, what it means, what
it means for other people, and just the emotion behind it.
Speaker 2 (24:38):
Yeah, that's the thing. There's so much emotion in the
space we live in.
Speaker 3 (24:41):
And yet you you want things that, as he says,
tell a story or give you a feeling, you.
Speaker 2 (24:47):
Know, make a house a home. Yeah.
Speaker 3 (24:48):
Yeah, it is the Tim Conway Junior Show. Tim hopefully
back tomorrow. Mark Thompson's sitting in Moe Kelly. Of course
at seven you're on KFI AM six forty.
Speaker 8 (24:57):
You're listening to Tim Conway Junior. On from KFI AM
six forty.
Speaker 3 (25:04):
Mark Thompson sitting in for Tim Conway Junior. By the way,
the seventieth celebration of the Disneyland Resort is not a
celebration without you. All the sites and laughter and fun.
Everyone's excited about this and KFI AM six forty wants
to give you a chance to win a family four
pack of one day one park tickets to Disneyland Park
(25:25):
or Disney California Adventure. It's a limited time event. Keep
listening to KFI for your chance to celebrate with us.
Offering subjected to restrictions and change without notice. Disneylands seventieth Celebration.
Hope you will be part of it. Well, tipping gone wrong.
(25:49):
It's a wild story.
Speaker 9 (25:51):
Imagine you walk into a store, buy a couple items,
and instead of leaving a five dollars tip, you later
learned some extra zeros were tacked onto your bills. Five
dollar tip went to five thousand dollars.
Speaker 10 (26:03):
This is the original statement.
Speaker 9 (26:05):
Linda Matisien struggles with a shoulder issue. She went to
a Peninsula vape store to purchase CBD relief gel to
ease her pain. Received show the total for her items
was one hundred and twenty nine dollars and twenty eight cents.
Feeling generous yet short at the tall checkout stand, she
left what she thought was a five dollars tip.
Speaker 10 (26:25):
He says at enter a tip.
Speaker 11 (26:27):
Well, when I did, there's no decimal point, So I'm
like this on my tiptoes and I pushed I thought,
which was.
Speaker 10 (26:35):
Only two zeros ended up being three zeros.
Speaker 11 (26:38):
I said, wait, I want to delete this, and he said,
I don't know how to delete it.
Speaker 9 (26:43):
Instead, avoiding the transaction received. Show the clerk at sam
Bruno Exotic processed.
Speaker 3 (26:48):
To chip for five I don't mean to laugh, but uh,
I don't know how to delete it exactly. That's why
I'm laughing. Come on, you don't know how to delete it.
How long you've been working here? This is completely unprecedented.
You know, no one's ever done this before, no one's
ever had a situation where you've had to begin the
transaction again.
Speaker 2 (27:09):
I'm just saying that seems like an extraordinary thing. I
don't know how to get rid of this five thousand
dollars tip.
Speaker 3 (27:15):
I mean, here are your choices, ma'am. You can eat it,
or you can eat it.
Speaker 2 (27:22):
Thank you. We'll always remember you.
Speaker 10 (27:26):
Ended up being three zeros.
Speaker 11 (27:27):
I said, wait, I want to delete this, and he
said I don't know how to delete.
Speaker 9 (27:31):
It, instead, avoiding the transaction received. Show the clerk at
sam Bruno Exotic processed a tip for five thousand dollars.
She says she pleaded for him to reverse it, but
at first he claimed he couldn't, then told her he
never received the money, but that's not what Linda's bank
statement showed.
Speaker 3 (27:50):
This guy seems like he might be in the UH.
I don't know how to delete it. I'm grabbing the
money kind of business.
Speaker 10 (27:56):
I don't know how to delete it.
Speaker 2 (27:57):
Yeah, I want to delete it.
Speaker 10 (28:00):
Sorry, but I don't know how to delete it.
Speaker 2 (28:01):
Yeah, exactly. Just one of those things.
Speaker 3 (28:04):
So you know, again, your alternative is to get another
job so that you can help pay for this tip
that you left us.
Speaker 2 (28:12):
But thank you very much.
Speaker 10 (28:13):
I don't know how to delete it.
Speaker 2 (28:14):
Yeah, all right, So here is the rest of the story.
Speaker 9 (28:17):
He never erased it, nothing, leaving Linda in a state
of panic. She's a special education teacher living on a
fixed income.
Speaker 10 (28:24):
Who would ever like five thousand dollars? I don't have
that kind of money.
Speaker 9 (28:28):
How many times have you reached out to Wells Fargo?
Speaker 11 (28:31):
Twenty twenty two times? Each time is about two hours.
Speaker 9 (28:35):
Linda trying to dispute the transaction. The day this all happened,
After dozens of attempts to reach Wells Fargo, she says
the bank did nothing. It wasn't until records show eight
months later Wells Fargo tried to close the case, saying
too much time had passed. According to Wells.
Speaker 2 (28:51):
Fargo, Wow, this poor woman.
Speaker 3 (28:53):
I mean, she's there for like physical infirmity, she's in pain,
she's you know, trying to get the right vape stuff.
She could just have a little peace, and now she's
on a wild chase through Wells Fargo to try to
somehow claw back five thousand dollars, which is clearly a mistake.
Speaker 9 (29:12):
According to Wells Fargo, disputes are typically required to be
filed within sixty days of the transaction date, and the
bank claims to offer zero liability protection to protect consumers
from fraudulent transactions that are reported promptly. Yet none of
that happened for Linda, a thirty year customer of Wells Fargo.
Speaker 11 (29:30):
As I literally called them within five minutes of being
in the store.
Speaker 9 (29:34):
Instead, nearly a year later, the transaction continues to haunt her.
Speaker 3 (29:39):
This is outrageous, absolutely outrageous.
Speaker 9 (29:42):
She's living in this pile of paperwork now facing interest
payments on the exorbitant tip.
Speaker 10 (29:48):
I bust it out in tears.
Speaker 12 (29:49):
I'm a single mom, I have two grown kids. I
have one and I've explained that I'm sorry. My son
is graduating college next week with I can't even buy
anything for him because I have a five thousand dollars outstanding.
Now it's fifty five hundred dollars.
Speaker 2 (30:07):
I'll tell you right away.
Speaker 3 (30:10):
That vape store, they're on the peninsula up, they're in
the Bay Area. They should return that money. I'm sorry. Now, well,
you know what they're saying. We didn't get the money.
We didn't get the money. You didn't, you know, But
she's having to pay the money. Sorry, these dots do
not connect.
Speaker 9 (30:27):
Such a frustrating situation, but I am glad to report
within the past couple hours we got word back from
Wells Fargo and they are refunding the total tip amount
plus all the interest back to Linda following this story.
Speaker 2 (30:39):
Yeah, it's funny about that.
Speaker 3 (30:40):
When the TV station called, all of a sudden, they
found a way to instantly return the money and all
the interest payments.
Speaker 9 (30:48):
On the mortmetime. We did stop by San Bruno Exotic,
which now goes by Exotic Vapes, and the clerk working
there now told us new owners took over in January,
and while he's aware of this particular situation and believes
it should be handled with the bank, he had no comment.
Speaker 3 (31:04):
Yeah, this is at least a Hollywood ending, but think
of all the stress that this poor woman has been through.
Absolute insanity. All Right, that's a wrap. Everyone on the
show is excused. You've all turned in five star performances.
That's my top rating and you all get it. Everyone,
(31:26):
Angel Belly, O, Steffush, Michael Krozer terrific. Even a cameo
today from Tony Sorrentino on the power of Nintendo and
the new Nintendo switched to Thanks for all the support
this week. Tim we Hope returns tomorrow. Moe Kelly next
(31:49):
on KFI AM six forty. We're live everywhere on the
iHeartRadio app.
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