In episode 2 of Build The Operator, Leila (@Leila Hormozi) and Sharran (@Sharran) break down how great leaders take responsibility, communicate hard truths, and rebuild trust when things go sideways, based on the Coldplay Jumbotron incident. How do businesses and CEOs recover from public scandals? Leila and Sharran share how to own the narrative, take accountability, and lead with clarity.
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