Learning English For Work

How do you deal with customers and clients at work? In this episode of Office English, Pippa and Phil talk about keeping customers happy.

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Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/250602

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Pippa and Phil talk about setting deadlines, working with other people and organising things in English. For more great language tips and programmes visit bbclearningenglish.com

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Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/250526

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How do you ask for help at work? Pippa and Phil talk about asking for and offering help at work.

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Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/250519

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Do you know how to talk about other people's work politely? Pippa and Phil talk about giving and receiving feedback at work in a constructive and professional way.

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Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/250512

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Do you ever have to call or email people you don't know at work? In this episode of Office English, Pippa and Phil talk about cold calling and building relationships with new people at work.

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Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/250505

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What do you do if you don't understand something at work? In this episode of Office English, Pippa and Phil talk about miscommunication and how to check you understand your colleagues, and that they understand you.

(Image credit: BBC/Getty Images) Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/250428

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Learn how to give instructions to other people at work who might be able to help with your workload. (Image credit: BBC/Getty Images)

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/250421

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Do you find giving presentations at work stressful? Learn ways you can prepare.

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Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/250414

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Is it OK to say no at work? In this episode of Office English, Pippa and Phil talk about setting boundaries at work.

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Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/250407

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It's important to be able to talk about our achievements at work. How do you talk about your strengths? What are interview questions really asking? In this episode of Office English, Pippa and Phil talk about phrases for selling yourself at work and when to use them.

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/24032...

It can be stressful to make sure you get the best price for something. Do you know how to open a negotiation? How can we be firm and professional in a negotiation? In this episode of Office English, Pippa and Phil talk about negotiating at work.

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/240318

Note: this programme ...

We don't always agree with people at work. But we still need to get the job done. In this episode of Office English, Pippa and Phil talk about how to stay polite and professional at work when conflict arises.

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english

Not: this programme was originally broadcast in March 2024.

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We don't always agree with people at work. But we still need to get the job done. In this episode of Office English, Pippa and Phil talk about how to stay polite and professional at work when conflict arises.

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/240311 Note: this programme was first broadcast in March 2024. ...

Sometimes we have to give or receive bad news at work. How do you know when your boss is giving you bad news? What’s the difference between being sacked and being made redundant? In this episode of Office English, Pippa and Phil talk about how to recognise bad news and deliver it to other people.

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english...

Office parties, conferences, even lunchtimes. We often speak in English at work even when we’re not working. In this episode of Office English, Pippa and Phil talk about some phrases that can help you with small talk and networking in English.

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/240226

Note: this programme wa...

What should we do if things go wrong at work? In this episode of Office English, Pippa and Phil talk about some phrases that can help you deal with mistakes. Learn how to admit to a mistake to your boss, apologise to a customer or client, and find a solution.

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/240219

Note: T...

In the modern office, there are so many ways to communicate with colleagues. How can you communicate clearly on video calls? What are the rules for instant messages at work? And when is the best time to use each kind of communication? In this episode of Office English, Pippa and Phil talk about the language you need to communicate well at work.

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What happens when you ask someone to do something at work, and they don’t do it? It can be really frustrating at work when you are waiting for a reply to get the job done. In this episode of Office English, Pippa and Phil talk about how to chase people up, or remind them about a task.

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/of...

Meetings at work can be stressful spaces to speak. Do you struggle to talk about your ideas in meetings? Do you know how to interrupt politely? In this episode of Office English, Pippa and Phil talk about some useful phrases you can use to speak in meetings in a friendly and professional way.

Note: This programme was first broadcast in January 2024.

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