Madhavan Ramanujam is the world’s foremost expert on pricing and monetization strategy. As managing partner at Simon-Kucher, he helped over 250 companies, including 30 unicorns, architect their pricing strategies. He’s the author of the definitive book on pricing, Monetizing Innovation. Now he’s back with a sequel, Scaling Innovation, which reveals how to build enduring businesses by dominating both market share and wallet share. He recently left Simon-Kucher to launch his own fund, 49 Palms, focused on helping early-stage AI companies.
In this conversation, we discuss:
1. The 2x2 framework that identifies your optimal pricing model
2. Why AI companies can capture 25% to 50% of value created, vs. 10% to 20% for traditional SaaS products
3. Why popular AI coding tools may have already doomed themselves with underpricing
4. The “give-and-get” framework top negotiators use to extract maximum value from every deal
5. The negotiation strategy that helped one founder 4x their deal size overnight
6. How to frame POCs as “business case creation” instead of technical demos (and why this changes everything)
7. Why AI companies must get monetization right from day one—not “figure it out later”
8. How companies like Intercom’s Fin and Sierra pioneered outcome-based pricing (charging $0.99 per AI resolution)
9. The single question that reveals if your pricing is too complex
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Brought to you by:
Enterpret—Transform customer feedback into product growth: https://enterpret.com/lenny
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Transcript: https://www.lennysnewsletter.com/p/pricing-and-scaling-your-ai-product-madhavan-ramanujam
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My biggest takeaways (for paid newsletter subscribers): https://www.lennysnewsletter.com/i/168109183/my-biggest-takeaways-from-this-conversation
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Where to find Madhavan Ramanujam:
• LinkedIn: https://www.linkedin.com/in/madhavansf/
• Promo email for Scaling Innovation: promo@49palmsvc.com — If you’re purchasing more than five copies, send a screenshot of your receipt to enter Madhavan’s exclusive bundle raffle.
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Where to find Lenny:
• Newsletter: https://www.lennysnewsletter.com
• X: https://twitter.com/lennysan
• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/
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In this episode, we cover:
(00:00) Introduction to Madhavan and his work
(04:30) The core thesis of Scaling Innovation
(09:20) Common traps founders fall into
(12:06) Beautifully simple pricing
(15:00) Mastering negotiations
(26:51) Other strategies for effective pricing and monetization
(27:35) How AI pricing is different
(31:33) Handling POCs
(36:25) The importance of mastering monetization
(38:58) Choosing the right AI pricing model
(43:13) Current trends in AI pricing
(44:48) Strategizing for outcome-based models
(50:23) Packaging strategies for scaling
(51:37) Adapting pricing strategies over time
(53:40) Key axioms for pricing success
(58:00) Takeaways for founders
(01:01:33) Lightning round and final thoughts
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Referenced:
• The art and science of pricing | Madhavan Ramanujam (Monetizing Innovation, Simon-Kucher): https://www.lennysnewsletter.com/p/the-art-and-science-of-pricing-madhavan
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