In this insightful episode, Charles explores the psychology of authentic entrepreneurship with Mark Young, founder of RYZE Agency and creator of the Fitter Over 50 movement.
Mark reveals his journey from clinical psychology to marketing mastery, sharing how his background in understanding human behavior shaped his approach to building genuine business relationships in an increasingly commoditized world.
The conversation shifts from surface-level marketing tactics to deep psychological insights as Mark breaks down why most entrepreneurs hit a wall at $10 million—and how the transition from gut-feeling operations to data-driven scaling requires uncomfortable but necessary team changes.
Rather than focusing on growth-at-all-costs mentalities, Charles and Mark explore how creating authentic connections through value-first communication transforms business outcomes and customer lifetime value.
Together, they challenge conventional marketing wisdom, emphasizing that in today's market, being loved by a few trumps being liked by many. Mark illustrates this through real-world examples from his work with health and wellness brands swimming upstream against big pharma.
Key Takeaways:
* Why email databases outperform social media followers by 5-10x in actual conversion rates
* How to use the "aging defiantly" mindset to build premium positioning in any industry
* The psychological reason why treating teams like family destroys scalability at the $10M threshold
* Why changing your approach from transaction-focused to relationship-focused transforms customer loyalty
Head over to https://provenpodcast.com/ to download your exclusive companion guide, designed to guide you step-by-step in implementing the strategies revealed in this episode.
KEY POINTS:
03:52 - The entrepreneur's emotional rollercoaster: Mark breaks down why every entrepreneur experiences the same spectrum of emotions regardless of their wealth level - from "I'm crushing it" to "I'm going bankrupt" - all within a single day, not a month or year.
09:03 - The $10 million threshold trap: Why Mark sees the critical breaking point where entrepreneurs must choose between spending efficiently or aggressively, and how chasing revenue numbers without profitable sales becomes a death spiral that destroys businesses.
12:48 - The vanity metric epidemic: Mark exposes why Instagram followers are worthless compared to email databases - revealing that 10,000 followers only reach 200-500 people due to algorithm suppression, while email databases deliver 2,500-3,000 engaged readers.
25:47 - The family business killer: Mark's brutal truth about why treating your team like family destroys scalability - good team members know when it's time to step aside, while those who resist change are telling you they're the wrong people for the next level.
31:47 - The omnichannel harmony secret: Why Mark's clients struggle to break the $10 million ceiling because they're measuring channels in silos instead of understanding how Meta creates intent while Google captures conversions in a weighted strategy.
38:52 - The authenticity advantage: Mark reveals why being your genuine self is actually a skill set for marketers who could present as anyone, and how this authenticity becomes the foundation for being "loved by a few rather than liked by many."
42:52 - The problem awareness gap: Mark's game-changing insight that nobody walks around thinking "my bones feel fragile today" - explaining why successful marketing starts with creating awareness of problems people don't even know they have, not selling solutions.
New Heights with Jason & Travis Kelce
Football’s funniest family duo — Jason Kelce of the Philadelphia Eagles and Travis Kelce of the Kansas City Chiefs — team up to provide next-level access to life in the league as it unfolds. The two brothers and Super Bowl champions drop weekly insights about the weekly slate of games and share their INSIDE perspectives on trending NFL news and sports headlines. They also endlessly rag on each other as brothers do, chat the latest in pop culture and welcome some very popular and well-known friends to chat with them. Check out new episodes every Wednesday. Follow New Heights on the Wondery App, YouTube or wherever you get your podcasts. You can listen to new episodes early and ad-free, and get exclusive content on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. And join our new membership for a unique fan experience by going to the New Heights YouTube channel now!
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!