Radio Advisory

Patient dissatisfaction with the healthcare system has long been a concern — but today, it’s something far more serious: outright distrust. Between 2023 and 2025, the share of Americans who don’t trust their doctor at all to make the right recommendations jumped by eight percentage points. Now, nearly one in six patients lack confidence in their physician.

Let’s be clear: patient distrust may not be the fault of health leaders — bu...

We’re in the midst of an AI gold rush. Every corner of healthcare is racing to harness generative AI for productivity and cost savings. But here’s the catch: healthcare isn’t Silicon Valley. The mantra of “move fast and break things” doesn’t work in a high-risk, complex environment. When it comes to AI in healthcare, safety and effectiveness must come before speed.

This week on Radio Advisory, guest host and Advisory Board digital ...

Nearly 16 million veterans live in the United States, and while 9 million receive care through the Veterans Health Administration, about 40% rely entirely on civilian healthcare. That’s where the challenge begins: many veterans are navigating a system that isn’t designed for their unique health needs.

Veterans outside the VA system often face barriers that lead to poorer outcomes—delays in diagnosis, fragmented care, and overlooked...

Nurse turnover rates have improved since the pandemic peak, but that doesn’t mean we’re out of the woods: 40% of nurses report that they intend to leave their job within five years. As nurse leaders turn their attention from fighting fires to finding strategic levers for nurse retention, they may be missing a surprising opportunity: career pathing.

Nurse career pathing has traditionally aimed at a core goal: to keep nurses at the b...

In 2025, health systems are facing a relentless set of headwinds—from policy upheaval and shifting demographics to rising costs and rural access challenges. For some organizations, these pressures form a perfect storm.

At Advisory Board’s Chicago Summit, host Rachel (Rae) Woods sat down with MaineHealth COO Kelly Elkins to explore how the $4B, 13-hospital Academic system is navigating these pressures without defaulting to survival ...

To make philanthropy a reliable revenue stream, health systems need more than just generous donors—they need strategy, structure, and sustained investment.

In this episode, Abby Burns speaks with Advisory Board philanthropy expert and founder of Twin Point Insights, Erin Lanahan, about how not-for-profit health systems can build high-performing fundraising programs. They explore the “four Cs” of effective philanthropy—clear expecta...

Ochsner Health has been pushing the envelope on value-based care for decades. The New Orleans-based system has succeeded in driving significant cost savings—while improving quality— states that traditionally rank lower in America's Health Rankings The question is: how do they do it?

This week, host Abby Burns invites Ochsner Health Network’s Eric Gallagher, CEO and Dr. Beau Raymond, CMO to unpack their approach to building out a su...

Each year, Advisory Board delivers an update on the most significant trends shaping service line strategy – identifying exactly what service line and strategy leaders should prioritize in the year ahead.

In this episode, host Rae Woods is joined by Advisory Board experts Lindsey Paul, Kristin Strubel, Gabriela Marmolejos, and Ellie Wiles to unpack the universal challenges specialties are facing as we head into 2026.

Throughout the ...

In this special episode of Radio Advisory, recorded at 9:30 a.m. ET on Oct. 1, 2025, host Rae Woods walks through two major healthcare policy disruptions: the federal government shutdown and the Rural Health Transformation Program.

Rae explains the immediate implications for care delivery and funding as Medicare telehealth and Hospital-at-Home waivers expire and debates over ACA tax credits and Medicaid work requirements stall in C...

For years, health systems have approached ambulatory care as a pipeline for inpatient volumes. But today’s health care environment calls for a new mindset—one that prioritizes ambulatory capabilities designed to drive enterprise-wide success.

Challenging this longstanding approach is just the first step.

In this episode, host Rachel (Rae) Woods welcomes Advisory Board experts Nick Hula and Lauren Woodrow to explore why the ambulato...

Health systems know they need to pull out all the stops when it comes to improving operational efficiency, given their financial climate. That doesn’t necessarily mean they need entirely new strategies — but they do need to make the most of the tried-and-true tactics.

Care variation reduction (CVR) has been part of the operational excellence playbook for years. The opportunity for efficiency and cost savings through CVR is massive—...

Making the most of the electronic health record (EHR) is not just a win for the CIO—it’s a non-negotiable for sustaining your business, supporting your workforce and serving your patients effectively.

The EHR is a mainstay of our digital healthcare infrastructure. It’s a massive ongoing investment with the potential for enormous operational and strategic returns. But the fact is, most organizations are not reaping the kinds of retu...

In this special episode of Radio Advisory, recorded on September 10th, 2025, host Rae Woods explains how recent federal actions led by HHS Secretary RFK Jr. are shaping vaccine policy and public health infrastructure.

As she unpacks what’s happened so far, Rae outlines the implications for vaccine access, public trust, and hospital readiness. She also offers clear guidance to health leaders: clarify your communication with staff an...

In the past several months, the Trump administration has frozen, cancelled, or rescinded millions—even billions—of dollars in federal funding for scientific and clinical research. This is funding that flows directly from bodies like the NIH to universities, academic medical centers, and others to facilitate basic science research, translational research, public health initiatives, and more.

Frankly, many organizations did not see t...

This episode originally aired on April 15, 2025.

In times of uncertainty, it’s easy to feel overwhelmed by what’s out of your control. That’s why over the next few weeks we’re revisiting three powerful conversations that remind us where to focus: on operational excellence, on what is within your control, and on the urgency to act now. Whether you're navigating workforce challenges, financial pressures, or strategic pivots, these ep...

(This episode originally aired on February 25, 2025.)

In times of uncertainty, it’s easy to feel overwhelmed by what’s out of your control. That’s why over the next few weeks we’re revisiting three powerful conversations that remind us where to focus: on operational excellence, on what is within your control, and on the urgency to act now. Whether you're navigating workforce challenges, financial pressures, or strategic pivots, the...

(This episode originally aired on October 1, 2024.)

In times of uncertainty, it’s easy to feel overwhelmed by what’s out of your control. That’s why over the next few weeks we’re revisiting three powerful conversations that remind us where to focus: on operational excellence, on what is within your control, and on the urgency to act now. Whether you're navigating workforce challenges, financial pressures, or strategic pivots, these...

Healthcare organizations have always faced operational, financial, and strategic pressures—but in 2025, those challenges are intensifying. A wave of current and anticipated policy changes is reshaping the industry, leaving leaders to navigate an increasingly complex and uncertain landscape.

To better understand how executives are preparing for what’s ahead, Advisory Board held more than 130 conversations through one-on-one calls, s...

For health system leaders, managing the cost of purchased goods is no longer just a budgeting exercise—it’s a strategic necessity. As margins tighten and supply chain disruptions persist, health systems are rethinking everything from vendor relationships to value analysis. In this episode of Radio Advisory, host Rachel (Rae) Woods welcomes Advisory Board expert Nick Hula to unpack the findings of the 2025 Health System Purchasing S...