Special Ops with Emma Rainville

Special Ops with Emma Rainville

Welcome to Special Ops, the tactical business podcast designed to help you grow your company through action, not words. Hosted by seasoned entrepreneur Emma Rainville. In each episode, Emma share strategies she used in her businesses to overcome revenue growth challenges, increase profit margins, and build leadership teams that run day-to-day business operations without you, as the CEO/founder, getting involved. Each episode is designed around a free downloadable playbook to help you execute, which you can download for free at https://specialopspodcast.com. Hit play on the most recent episode, and subscribe now on Apple, Spotify, or YouTube, and take your business to new heights.

Episodes

September 2, 2025 20 mins

Hiring to fix chaos? That’s how chaos hires you back. In this tactical solo episode, Emma Rainville breaks down exactly why hiring to patch broken systems will never work — and what to build first instead. If you’ve ever rushed a hire and paid for it later, this one’s a must-listen.

Emma walks through her proven SOP-first hiring framework, the Preview HR test she swears by, and how to design a values-aligned hiring avatar that attra...

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Slapping a “Made in the USA” label on your product? You might be setting your brand up for an FTC beatdown.

In this episode of Marketing on Trial, Emma Rainville teams up with FTC compliance attorney Ryan Poteet to dissect the new crackdown on origin claims. With the FTC zeroing in on brands like Amazon and Walmart, enforcement around "Made in USA" labeling is no longer theoretical — it's here, it's real, and it's ruthless. Whether...

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You didn’t build a business — you built a job.

If stepping away from your company causes chaos, you haven’t built a business — you’ve built yourself a glorified job. In this episode, Emma Rainville breaks down the systems, mindset, and ruthless leadership decisions required to create a business that actually runs without you. She shares how she turned a vacation disaster into a team transformation — and how that shift now allows her...

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If your cookie banner has one-click "accept" but a buried opt-out, you're not compliant — you're exposed.

In this high-risk episode of Marketing on Trial, Emma Rainville and FTC attorney Ryan Poteet break down the real legal stakes behind cookie banners — and why most marketers are still getting it wrong. As Google confirms its Privacy Sandbox rollout by 2026 and California’s regulators sharpen enforcement, your tracking stack and b...

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If you're texting Texas residents, you may already be breaking the law — and the state’s not playing around.

In this Special Ops mini-episode, Emma Rainville breaks down Texas’s new SMS marketing regulations hitting on September 1st, and what they mean for founders, media buyers, and ops teams. From curfews to compliance filings, this is not a law to take lightly — especially in a state with serious enforcement teeth. You’ll learn e...

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What if your next big promo landed you in court?

This week, Emma Rainville and compliance attorney Ryan Poteet break down DraftKings’ $3 million marketing settlement—and the deceptive bonus offer that triggered it. From “risk-free bets” to 30-day guarantees, we unpack how one headline promo became a regulatory minefield and what marketers must do to avoid similar fallout.

Whether you’re running affiliate banners, SaaS free trials, or...

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“I trained ChatGPT 5 to think like me—and run my business.”

In this episode of Special Ops, Emma Rainville pulls back the curtain on her real-life workflow with “Lester,” her custom-trained ChatGPT 5 assistant. From late-night discovery of the new release to hands-on testing of its upgraded features, Emma shows exactly how she’s using thinking mode, agent mode, and memory control to get faster, sharper, and more personalized results...

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Before you hit “publish” on that AI-generated ad, the FTC and state regulators may already be looking for you.

Hosts Emma Rainville and FTC compliance attorney Ryan Poteet strip the shine off AI hype and reveal the legal risks marketers are hitting every day. From AI-generated testimonials to synthetic brand ambassadors in lab coats, what feels like a shortcut can become a subpoena if you ignore disclosure rules.


We break down wh...

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If you're relying on a non-compete to protect your business, you're already behind.

In this episode, Emma Rainveille and Ryan Poteet expose the non-compete myth that many entrepreneurs still cling to—and why most of these clauses are now legally worthless. With the FTC’s proposed ban thrown into legal chaos and state-by-state rules changing fast, the truth is clear: non-competes aren't your safety net anymore.

This episode covers wha...

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Most online business owners believe that buying a domain or designing a logo means their brand is protected. But in the eyes of the law, you don’t own your brand unless your IP is registered—and you’re actively policing it. In this episode of Marketing on Trial, Emma Rainville and FTC attorney Ryan Poteet break down how your most valuable business asset—your brand—is vulnerable to infringement if you skip key legal steps.

From domai...

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Your “cancel anytime” could get you canceled. The FTC’s new Click-to-Cancel rule changes everything for subscription marketers.

Emma Rainville and Ryan Poteet break down the FTC’s new Click-to-Cancel mandate and what it means for businesses running continuity, membership, or auto-ship models. This rule doesn’t just tweak existing guidance—it forces businesses to make cancellation as easy as sign-up. If your funnel isn’t compliant, y...

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Receiving a Civil Investigative Demand from the FTC isn’t a lawsuit… but it might be worse if you don’t act fast.

In this episode of Marketing on Trial, Emma Rainville and compliance attorney Ryan Poteet break down the moment that sends shivers down any marketer’s spine: getting served a CID. From understanding what it actually means, to responding strategically within the tight 14-day timeline, this is a tactical walk-through of wh...

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In this episode of Marketing on Trial, Emma Rainville and Ryan Poteet of Gordon Reese break down a legal time bomb hiding on your product pages: fake reviews. Whether it’s gifted products, “helpful” testimonial swaps, or syndicating five-star feedback across SKUs, the FTC’s new rule under 16 CFR Part 465 draws a hard line. And enforcement is heating up.

We dissect the difference between a review and a testimonial, expose review hija...

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In this tactical episode, Emma Rainville breaks down the WAVE Framework, a four-part strategic system built to help visionary entrepreneurs realign their personal life goals with high-growth business objectives.

With the year’s halfway point in full view, this session delivers a no-fluff reset on how to plan intentionally, stay focused, uphold your values, and actually execute what you said you would.

Emma walks you through the real-...

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Discover why "everyone else is doing it" could cost you millions—and how to navigate the FTC’s aggressive stance on marketing compliance.

In this highlight episode, Emma Rainville and Ryan Poteet of Gordon Reese break down dangerous misconceptions about marketing regulations, influencer disclosures, and subscription billing practices, highlighting hidden risks that marketers frequently overlook.

Sign up to the Visionary Vault for eve...

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What is the real cost of indecision? This highlight episode breaks down risk, ops, and the rise of experiential buying.

In this Special Ops highlight drop, Emma pulls the sharpest insights from two elite operators: Perry Belcher and Jason Fladlien. Together they dissect the collapse of recorded information, rising decision fatigue, and how AI, trust, and fulfillment are reshaping the sales and ops playbook.


Buying a car can be t...

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You can have the perfect strategy, but if you screw up the timing, or your ego gets in the way, you’ll blow the entire thing!

In this highlights episode of Special Ops, Emma brings together some of the sharpest founder insights on liquidity, decision-making, and the dangerous mindset shifts that sabotage scale. From chasing an inflated valuation to deploying cash too early, this conversation unpacks what happens after the exit or wh...

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Limited-time offers. Income claims. Celebrity testimonials. What if everything your funnel is built on is legally shaky—and you don’t even know it?

In this special highlights edition of Marketing on Trial, hosts Emma Rainville and Ryan Poteet compile the most impactful moments from recent episodes—bringing together the sharpest insights on deceptive marketing practices, legal blind spots, and the FTC's evolving standards for 2025.

Wh...

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What happens when hard-won marketing wisdom meets the cold realities of legal fine print? These next few weeks were bringing you highlights from the best episodes of Special Ops. Today, Emma brings together two of her favorite minds—Kasim Aslam and Nick Verge—for a rapid-fire download of strategy, survival, and straight-up founder honesty.

From Kasim’s battle-tested M&A experience (and how a single comma almost cost someone $5 m...

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From the creators of the Special Ops Podcast comes a brand-new spinoff series that marketers can’t afford to ignore.

Marketing on Trial is where hard-hitting marketing strategies meet real legal accountability. Co-hosted by the wizard of ops herself, Emma Rainville and Ryan Poteet of Gordon Reese, this show pulls back the curtain on the marketing tactics that could get you sued—and how to fix them before they do.


Watch the previo...

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