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January 22, 2025 • 41 mins

In this insightful episode, entrepreneur Mark Bradley shares his journey from running a landscaping business to developing and selling a successful software company. Learn about implementing balanced scorecards, preparing businesses for sale, and leveraging technology for operational excellence.

Episode Timeline

Introduction and Background (00:00 - 03:17)

  • 00:00 - Episode introduction and balanced scorecard overview
  • 00:13 - Welcome
  • 00:46 - Introduction of guest Mark Bradley
  • 01:33 - Year in review discussion
  • 02:31 - Initial discussion about business sale experience

Building a Software Business (03:18 - 14:40)

  • 03:18 - Journey from landscaping to software development
  • 05:56 - Key strategies for optimizing business value
  • Discussion of scaling challenges and solutions
  • Importance of systematic growth approaches

Technology and Business Optimization (14:41 - 30:36)

  • 14:41 - Technology's role in modern business operations
  • Implementation of digital solutions
  • Future trends in business technology
  • Integration of balanced scorecard methodology

Strategic Insights and Recommendations (30:37 - 40:11)

  • 30:37 - Practical advice for small business owners
  • Discussion of operational efficiency
  • Tips for business value optimization
  • 40:11 - Closing thoughts and episode wrap-up

Key Takeaways

Balanced Scorecard Implementation

  • Importance of measuring both financial and non-financial metrics
  • Integration of customer satisfaction metrics
  • Employee development and growth tracking
  • Operational efficiency measurements

Business Sale Preparation

  • Strategic steps for maximizing business value
  • Documentation and process standardization
  • Important metrics buyers look for
  • Timing considerations for sale

Technology Integration

  • Role of software in business optimization
  • Digital transformation strategies
  • Operational efficiency through technology
  • Future technology trends

Customer Experience Optimization

  • Measuring and improving customer satisfaction
  • Building sustainable customer relationships
  • Balance between efficiency and service quality

Business Growth Strategies

  • Scaling operations effectively
  • Building valuable business assets
  • Employee development importance
  • Sustainable growth practices

About Mark Bradley

Mark Bradley is a serial entrepreneur who successfully transitioned from owning a landscaping business to developing and selling a software company. His software solution, originally designed for his landscaping business, grew into a successful standalone venture, demonstrating his ability to identify market needs and scale solutions effectively.

https://www.linkedin.com/in/mark-bradley-lmn/

Connect with Dwayne Kerrigan

Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/

Facebook: https://www.facebook.com/thedwaynekerriganpodcast/

Instagram: https://www.instagram.com/dwaynekerriganpodcast/

Website: www.dwaynekerrigan.com

Disclaimer The views, information, or opinions expressed by guests during The Dwayne Kerrigan Podcast are solely those of...

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