The Gstaad Guy sits down with Radha Arora, President of Rosewood Hotels & Resorts, to explore the philosophy and details that define one of the world’s most admired luxury hospitality brands. With decades of experience leading by example, Radha brings an insider’s view on how hotels can transcend function to become sanctuaries of self-actualisation and cultural expression.
The conversation unpacks the art of creating a true “sense of place,” why every detail matters, and how the “cocoon effect” transforms hospitality into an intimate, personal experience. Radha reflects on leadership, the evolution of modern luxury, and the pursuit of hospitality that is as much about inner fulfilment as it is about comfort. A rare look into the mindset of someone shaping not just hotels, but the way we experience belonging away from home.
Filmed at Nobel LA’s St. Ives property.
Chapters:
(00:00) Intro ✨
(00:40) Running a hotel 🏨
(04:23) Lead by example 🌟👣
(06:25) Rosewood 🌹🌳
(10:28) A sense of place 📍✨
(13:20) The living room of Paris 🛋️🇫🇷
(15:21) Shaping perception 👓 🎭
(21:36) Defining Luxury 💎✨
(27:20) Hiring the right team 🤝🏻👥
(31:03) Loyalty lives in the details 🔑🧵
(34:55) Dealing with guests 🙋♂️🤝🏻
(35:55) Hospitality isn’t for everyone 🚪🙂
(36:35) Absurd guest encounters 😂🍾
(46:13) Heritage vs. customer demands 🏛️⚖️
(49:23) The cocoon aspect 🪺🛌
Learn more about your ad choices. Visit megaphone.fm/adchoices
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Popular Podcasts
My Favorite Murder with Karen Kilgariff and Georgia Hardstark
My Favorite Murder is a true crime comedy podcast hosted by Karen Kilgariff and Georgia Hardstark. Each week, Karen and Georgia share compelling true crimes and hometown stories from friends and listeners. Since MFM launched in January of 2016, Karen and Georgia have shared their lifelong interest in true crime and have covered stories of infamous serial killers like the Night Stalker, mysterious cold cases, captivating cults, incredible survivor stories and important events from history like the Tulsa race massacre of 1921. My Favorite Murder is part of the Exactly Right podcast network that provides a platform for bold, creative voices to bring to life provocative, entertaining and relatable stories for audiences everywhere. The Exactly Right roster of podcasts covers a variety of topics including historic true crime, comedic interviews and news, science, pop culture and more. Podcasts on the network include Buried Bones with Kate Winkler Dawson and Paul Holes, That's Messed Up: An SVU Podcast, This Podcast Will Kill You, Bananas and more.
24/7 News: The Latest
The latest news in 4 minutes updated every hour, every day.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com