Masters of Scale

Spring cleaning season is in full swing, and this week, we’re revisiting Reid Hoffman’s chat with Adi Tatarko, co-founder and CEO of Houzz, an online platform for home remodeling and design. In this episode recorded in 2021, Tatarko tells the story of founding Houzz with her husband after their own home renovation project turned into a nightmare. They’ve grown Houzz into a bustling platform and marketplace for homeowners, ...

As the founder of World Central Kitchen, renowned chef and humanitarian José Andrés has truly mastered the art of leading through crisis. José returns to Rapid Response to share insights from his new book, Change the Recipe — a candid collection of personal stories that doubles as a playbook for navigating uncertainty, breaking rules, and leading with heart. José also explores how AI is poised to reshape the food industry,...

As CEO and co-founder of Modern Animal, Steven Eidelman is challenging the status quo of veterinary care — an industry long overdue for innovation. In this episode, Eidelman unpacks how Modern Animal is rebuilding the system to better serve vets, pet owners, and their furry companions. With about 600 employees and a rapidly expanding footprint, it’s a scale story full of lessons for anyone who is tired of business as usual...

Amid tariff whiplash and the rejuggling of global trade, GE Vernova’s CEO Scott Strazik is finding a way to stay “relentlessly optimistic.” Strazik returns to Rapid Response to share how the company plans to continue its success as one of Wall Street’s top-performing stocks, despite looming supply chain disruption, and an evolving conversation about climate and the energy transition. Strazik also reflects on rising trends ...

Wellness is no longer just an employee perk — it’s an imperative business strategy. Cesar Carvalho, co-founder and CEO of Wellhub (formerly Gympass), joins host Jeff Berman to make that case and share his vision for the B2B platform providing wellness services and gym access to people worldwide via their employers. Hear why he quit his consulting job and Harvard Business School to start the company, now valued at $2.4 bill...

Many prominent law firms have recently found themselves in President Trump’s crosshairs. Skadden Arps’ attorney, Rachel Cohen, encouraged the firm to fight the government’s pressure, only to have her attempts rebuffed and to be effectively forced out from the firm. Cohen joins Rapid Response to share her dramatic story, and fears about how the rule of law is changing in America. Rachel’s experience raises questions about t...

Reid Hoffman shares the inside story this week of his bold new venture to disrupt cancer drug development: Manas AI. He chats with Jeff Berman to reflect on why he co-founded the company, the lessons he’s using to scale it, and what advice he has for fellow entrepreneurs and investors about how to make the most of AI in any industry.

Rapid Response podcast conversation on Superagency: https://mastersofscale.com/reid-hoffman...

It's been a wild few years for Snowflake, from a record-breaking IPO to a plummeting stock price to a data-breach scandal. Sridhar Ramaswamy took over in the heat of the turmoil and helped steady the ship, in part by betting big on AI. Ramaswamy returns to Rapid Response to share lessons from the company's turnaround, including insights behind high profile partnerships with OpenAI and Anthropic, how Snowflake embraced Chi...

Serial entrepreneur Julia Collins is tackling climate change with her latest venture, Planet FWD. It’s a B2B platform helping brands make their supply chains better for the environment – and their bottom lines. Julia joins host Jeff Berman to share lessons learned from her earlier endeavors in the food industry, which involved a failed unicorn, pizza robots, Danny Meyer, and sustainable snacks.

Read a transcript of this epi...

Tomorrow, NPR’s CEO Katherine Maher goes before a DOGE subcommittee in Congress to defend the public media outlet’s case for federal funding. Maher returns to Rapid Response for the first time since taking on the CEO role to preview her testimony, sharing how funding cuts would impact Americans’ broad access to crucial news and information, particularly in rural areas. Maher also reveals why the company has pivoted its DEI...

Serial entrepreneurs and investors Mike and Kass Lazerow are best known for co-founding Buddy Media, the social media marketing platform that sold to Salesforce for $745 million. Host Jeff Berman joined the Lazerows on stage at the 2025 SXSW conference to discuss their extraordinary career journey as co-founders and spouses. They’ve distilled their most meaningful business lessons into a new book: Shoveling $h!t: A Love St...

Recent market swings are causing whiplash for everyday investors. Sarah Levy, CEO of digital investment platform Betterment returns to Rapid Response to shed light on a market in flux. Levy explores the evolving volatility of crypto, socially responsible investing, generational attitudes to finance, and more. Amid the noise around our economy, Sarah offers a clear-eyed vision to help everyone find their own unique approach...

Compliance and security might not be the flashiest parts of running a business, but that’s exactly where the CEO and founder of Vanta saw a $2.5 billion opportunity. Christina Cacioppo joins host Jeff Berman to share lessons from hyperscaling her trust management platform.

Read a transcript of this episode: https://mastersofscale.com

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President Trump’s dramatic cuts to U.S. government grants are destabilizing every corner of the non-profit sector, leaving organizations scrambling to adapt. Stacy Palmer, CEO of the Chronicle of Philanthropy, explores the executive order’s impact on both the public and private sector, how organizations can adjust to the unpredictable philosophy of the new administration, and what the future of giving may look like. With m...

Anastasia Soare is responsible for how everyone from Oprah to Kim Kardashian shape their eyebrows. Soare started as a Romanian immigrant in a single room salon in Beverly Hills, and decades later, her beauty brand peaked at a valuation of about $3 billion. She joined host Jeff Berman to reveal the lessons she has learned building a global beauty empire, how listening to her daughter helped the brand leverage the influencer...

The Oscars aren’t just about filmmaking — they’re a real-time look at the culture, business, and power plays shaping Hollywood and larger entertainment industry. The Ankler CEO Janice Min returns to Rapid Response to unpack the night’s biggest turning points — including how Sean Baker’s Anora proved that low-budget filmmaking can outrun major studios, why Hollywood is more afraid of political controversy than ever, and how...

Shantanu Narayen has weathered plenty of storms for Adobe, the iconic software company that earned more than $21 billion in revenue last year. The veteran tech leader talks with host Reid Hoffman about transforming Adobe’s creative tools like Photoshop to a cloud-based subscription, how that unlocked ways to innovate faster, and why those lessons are serving the company well in the new age of AI.

Synthetic voiceover of Reid...

Feeling the impact of eggflation? Vital Farms’ CEO Russell Diez-Canseco joins Rapid Response to offer valuable context beyond the eye-popping price tags. As avian flu continues to wipe out millions of birds, many egg producers are struggling — but Vital Farms has managed to keep growing. Canseco shares how the brand’s relationship with farmers, transparency with customers, and unique business model has allowed the company ...

Cotopaxi founder Davis Smith believes business can be a force for change. He built a world-class outdoor brand around a simple but powerful motto: Do Good. In this conversation with host Jeff Berman, Smith shares the spark of inspiration that set Cotopaxi in motion, the hard-won lessons that shaped his approach to building teams, and why he chose to step away from the CEO role amid the company’s impressive growth. 

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