November 15, 2022 • 13 mins
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Episode Transcript
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Speaker 1 (00:00):
Tasmania Talks with Mike O. Laughlin weekday mornings from nine.
But right now, if you live in the bush, wherever
the bush exactly is, people from overseas wonder where this
particular bush actually is. But anyway, it's a generic term.
It's hard to get connections. Sometimes, it's hard to work
from home, and it's hard to run tractors, all sorts
(00:20):
of things if you live in the bush. Regional Connectivity Month.
We've got Jen Medway on the line. Good Agen, good morning.
Speaker 2 (00:28):
How are you Allen? I'm very well.
Speaker 1 (00:29):
You have a very good connection there.
Speaker 2 (00:31):
I do, I do?
Speaker 1 (00:33):
How of things? I mean in Tasmania when the NBN came,
we were pretty much the leader because I think Scottsdale
got it first and there were some other regional areas
that got the NBN first, and everyone was saying, gee,
this is a this is a coup for Tasmania. Are
we still sort of in the top or we somewhere
in the middle. How are we going as far as
connectivity goes?
Speaker 2 (00:53):
And the Tasmania's doing pretty well actually and looks to
be honest, if only different technologies. Ndian were fabulous and
I think we moved on from the days of the government.
You need to fix this, and we've seen some tel
codes really step up to the plate and NBN is
one of those, and there's others as well, and it's
exciting to see the fact that there are options in
regional Australia for people that perhaps might not get the
(01:13):
best connection or looking for something different. There are solutions,
which is fabulous.
Speaker 1 (01:17):
So a few. Because you live near Canberra, don't you,
and you have I do, I think, what's the connectivity
like there?
Speaker 2 (01:24):
Look at hidden myth. We're in a fairly hilly area,
so yeah, to be honest, pretty good mobile reception is
not great around our area, but certainly the access to
satellites these days, I often say, you can see the sky,
you can get a satellite internet connection. So yeah, to
be honest, mobile probably our gap where we are out
here on the farm. So but look, to be honest, again,
(01:45):
there's solutions even for that. So I've got to stop
winging and actually take my own advice every now and again.
Speaker 1 (01:49):
Oh no, before you stop winging, we hear about people
not really getting what they paid for. How's that going now?
Because I know at one stage it was a big problem,
wasn't it.
Speaker 2 (02:00):
Yeah, look, it definitely was a big problem. But look again,
I think, to be honest, it's getting a little bit
better as seeing some real changes in that in that area,
and certainly our service, the Regional Tech Hub is there
to sort of help solve some of these issues. So
what's one of the reasons why I was super excited
to join this role in particular, actually because we've spent
so much money and time and efforts basically on so
(02:23):
many different solutions. If I only had have known that
someone could have given me my solutions, that would have
been very helpful.
Speaker 1 (02:29):
So I mean, is there is there any spots in
the whole of Australia that you just cannot access information?
Speaker 2 (02:38):
Look to be honest. So we used to say that, say,
for instance, NDM, we're about ninety eight percent. Now Starlink
is one hundred percent of Australia. So even now you
can even get it up in regional Northern Territory. So look,
there are solutions. We've got risks for the wireless internet
service providers coming online, we've got black spot rollouts, we've
got more government thinking more money into infrastructure. Look, to
(03:00):
be honest, there are absolutely spots where it is tricky,
but often though, if we can work with those people there,
usually we can find something for them to get there.
And certainly it's not just getting connected. Also stay you
just you just dropped out there. I was just saying
about Oh no, that's just as I was saying about
(03:20):
staying connected. So yeah, there's lots of stuff going on.
Speaker 1 (03:24):
So the irony of it, we seem to be getting
a lot of disasters in Australia and I during the fires,
a lot of communities were complaining because they just didn't
have connectivity and sometimes lives absolutely depend on it. This
is a good reason to get things moving, isn't it really?
Speaker 2 (03:42):
Yeah, look it really is. And look if you see
what's happening in New South Wales at the moment with
the flooding, you know, it's just devastating. And even this
morning I've got some more outages from Telster this morning,
which you know inevitably if you see the photo you
can understand why these. You know, we've got servers and
things sitting in a foot look like a foot of
water are really and of course we've seen the bushfires
and other things where it just wipes out all infrastructure
(04:05):
look to be honest with telcos are aware of this,
and they're pretty good at getting services up as quickly
as they can, and there are some sort of interim
solutions that they can roll out in you know, pretty
serious situations. But to be honest, it's not even just
a big emergencies. We're also seeing a lot of power
averages and other things that are really causing some challenges
for the tailcodes in terms of making and maintaining coverage.
(04:28):
So look, there are I think, you know, if it's
imperative that the companies actually plan for it themselves as
well as people. You know, having power back ups and
other things to keep your connectivity going is really important.
And again there are sort of UPS solutions these days
and other sort of backup power solutions that can help
with that. But it does cost in some cases, so
(04:48):
that's a bit unfortunate. But you know, it's absolutely like
can be like you know, life or death in terms
of making sure that you've got access to reliable connectivity
to keep you know, particularly in cases where if you've
got a healthy shue or whatever else. So you know,
there are solutions, please reach out to us.
Speaker 1 (05:04):
You talk about the UPS business. I'm guessing that's to
do with the NBN, because I know a lot of
people talked about the fact that when the power goes out,
the average NBN box turns itself off as well, the
UPS keeps it on and probably keeps the Internet on,
doesn't it.
Speaker 2 (05:21):
Yes, that's not just so it's not actually linked to NBN.
So it's just the universal power system. So basically that
will then allow you when times are out to be
able to you know, have back up power to be
able to run things like the NB in boxes. But
it's not just Enby and it's any router, any sort
of connectivity and perhaps if you do have mobile reception
and you know you're on that, you know four percent
(05:42):
do some of us find ourselves in being able to
maintain connectivity and you have that back up power to
get even mobile reception up and running is important. So yeah, look,
it probably isn't specifically linked to it, but I mean
there's other there's certainly other options. And you know, I'm
on a farm, so we've got generators running around, which
not idea to be plugging in phones and other things,
but there are again some power power boosters and other
(06:05):
things that you can work on that and allow you
that flexibility to be able to power up when the
when the mains are down a bit.
Speaker 1 (06:12):
Of emergency power. Elon Musk at one stage he was
putting out I don't know. I think there was balloons
at one stage, and then I think he was putting
up little satellites. What's going on with that or has
that just gone away? Yeah?
Speaker 2 (06:23):
No, I definitely hasn't gone away. So obviously Elon Musk.
So he's got Starlink and now it's one hundred percent
across Australia. So look, there are absolutely positives for Starlink
as well as other satellite technologies, internet technologies. So you know,
we do find a lot of our regional customers jumping
(06:44):
over to Starlink as a service. And basically what our
service does is we kind of pinpoint where you are,
so we actually look at your house, we look for
trees and hills and other things, and we'll tell you
if you can get say Stylink or endyan or whatever
it is. So the thing that we are completely freeing
into or a government service. So the best thing about that,
if you are interested in say Starling, let us know
(07:05):
and we can actually find out whether or not you
can get that. But back to your original question. Yes,
Elong has been very proactive in terms of I basically
when someone said to me that he's just kicking out
satellites up, you know, as as as things happened. So
they are literally a lots of coverage across Australia, which
is fabulous and it just gives other people another option
(07:26):
to their Internet and it's be it's not overly expensive
as a bit of installation costs there. And I know
there's changing a few plans and things, but certainly in
terms of the options now available to people in regional areas,
they're certainly growing and we're certainly seeing a lot more
solutions coming onto the market, which is fabulous.
Speaker 1 (07:45):
Yeah. I think he's putting it in Ukraine too, isn't he.
Speaker 2 (07:48):
Plah, Yeah, I think you know, I think they put
out a call, you know, at the beginning of the
escalation of things, and my understanding is he did come
to the party, which is great. But yeah, I mean
even for you know, every day that it's certainly been
a game changer. I think so many people who felt
that prints and other services weren't up to scratch, or
they you know, weren't interested it's certainly given people just
(08:09):
another option, which is always what you want, isn't it,
rather than having you know, just.
Speaker 1 (08:12):
A couple of one or two options. Exactly, you get
a bit of a delay on the satellite, don't you look?
Speaker 2 (08:18):
Not too bad? Actually, So I think there's there's a
little bit of latency every now and then and upload
and download. But look, there is a little bit. But
these days the speeds that people are able to achieve
a far outweigh anything that we used to have. So
I certainly don't start from that little incident before. I
certainly don't have too much drama. We're on satellite ourselves,
and I don't see that as a problem. Yeah. So
(08:39):
there there's different levels of satellite, so I won't get
into too much of a technology, but there's sort of
lower orbit, medium and the high stuff, and certainly the
one that's really far away makes it a little bit
more challenging for you know, it's a bit further away,
so obviously it's going to be a little bit more latency.
But to be honest, there are solutions, and you know,
the system is rigged up for that. So that's why
(09:00):
your mobile reception goes through towers rather than necessarily through
through satellite. Although for your callers, it's interesting to know
that there's a there's a setting on your phone where
you can actually can set your phone up to use
your Internet for it's called Wi Fi calling. You're sitting
there with bad internet mobile connectivity that's not ideal. Jump
(09:21):
on our website google Wi Fi calling, or you can
probably just google it anyway, and basically there's setting on
your phone that allows you to run your Internet and
that's actually how I'm calling you now because as I said,
my mobile internet is not fabulous, but I actually am
calling you via our internet, which makes it. You know,
it's a game changes for people in regional Australia that
(09:41):
don't have mobile connectivity or great mobile connectivity. It just
builds in that gap and allows you to still make calls,
which is fabulous. So amongst that Wi Fi calling, I.
Speaker 1 (09:50):
Can tell you that there's no there's no delay at
all on the line, so which is pretty good. Right
at the start of this there was limited satellite space,
wasn't there is that still an issue whereas we pass them?
Speaker 2 (10:01):
Oh, look to be honest. So Skymaster Plus has just
come out and it's basically now so that's an endian
sort of service, and Skymaster Plus is now basically unlimited
except for streaming services. So for instance, if you watch Netflix,
it does get counted, but that's only towards your allocation.
Otherwise everything is unmeted. So look, I think there back
(10:22):
in the day there were some challenges, and certainly when
I first signed up to NBAN, you know, I know
that there was you know, fairly stricter guests downloads, but
that is seemingly a thing of the past, which is great.
So we're now seeing that becoming less and less of
a problem as more satellites are there and people are
using different options, which is fabulous because you know, the
(10:42):
amount of data that we're consuming and using is just
you know, growing exponentially, and so it's important that the
telcods well they've obviously recognized that and I keeping pace
with what's needed. And certainly we're seeing that. Certainly, data downloads,
particularly during COVID with education and health and things like
that was a problem. But if you're running out of
data regularly, so there's absolutely plans available at pretty good
(11:07):
price points, to be honest. So the amount of times
I've sat there with my children saying, don't you dad
download something. To be honest, that is a thing I know,
that's a thing of the past. So definitely there are
different plans. And if you're sitting there and there's this
is someone that you know you're resonating with that you're like, ah,
we keep going over and we keep capping that ten
dollars charge or whatever each month. Please have a look
(11:29):
because you know, there are some great unmeted plans these
days or even higher plans that you could possibly look
at them. And again that's something that we can absolutely
help out with. So please please don't sit there is
my you know, with other bad internet, with about you know,
plan that doesn't quite work for your too expensive or
it doesn't have enough data. Please let us know or
if you need. One of the things we do find
(11:51):
is that people often just want an improved service, they
want a faster service. They've been sitting there going, oh,
my internet's annoying again. You know we can help with
that as well.
Speaker 1 (12:01):
Goodness me, it's come so far. I can remember when
the ADSL came to Tasmania, so I think long system
was actually the testing ground and it worked for about
half the time, but it was just amazing. It would
blow your mind. But of course now we laugh at it,
we laugh at it.
Speaker 2 (12:14):
Goodness.
Speaker 1 (12:15):
How do people look up? How do people find you? Jen? Yeah?
Speaker 2 (12:19):
Look Regional tech hub dot org, dot AU or just
Google us is probably the easiest way we have. We've
got phone numbers, we've got a plethora of resources that
are available online, and well, to be honest, the language
can get a bit confusing. I'm a no technology person.
I promise my team I get about two sentences in
and my team you know, I'm I'm lost. So I
(12:39):
certainly understand the challenge in regional Australia connecting, you know,
with some of this the language gets a bit tricky
in So yeah, please go to the website. It does
help with that translation into everyday speak. But of course,
if you're looking to get a bespoke report, so literally,
our team look where you live, give you the options,
give you what you've got and help you out. There
(13:00):
is a form online and also of course you can
always call us, so jump online and you'll find that.
So yeah, there's plenty of ways to get in touched.
But as I said, please don't sit there, because I
have been that person that has sat there with not
great internet and it is so frustrating. So the great
news isn't there's ways to get around it easy.
Speaker 1 (13:18):
Is that you're the person to talk to. Jen Medway
from the Regional Connectivity Month initiative which has been launched
this month, Options in the Bush. That's what it's about.
Jen Medway, thanks for the chat.
Speaker 2 (13:28):
No, thanks so much for having me.
Speaker 1 (13:30):
You have a great day, Catch you soon. It is
ten twenty two Tasmania Talks. Tasmania Talks with Mic Loughlin
weekday mornings from nine
Tasmania Talks with Mike O. Laughlin weekday mornings from nine.
But right now, if you live in the bush, wherever
the bush exactly is, people from overseas wonder where this
particular bush actually is. But anyway, it's a generic term.
It's hard to get connections. Sometimes, it's hard to work
from home, and it's hard to run tractors, all sorts
(00:20):
of things if you live in the bush. Regional Connectivity Month.
We've got Jen Medway on the line. Good Agen, good morning.
Speaker 2 (00:28):
How are you Allen? I'm very well.
Speaker 1 (00:29):
You have a very good connection there.
Speaker 2 (00:31):
I do, I do?
Speaker 1 (00:33):
How of things? I mean in Tasmania when the NBN came,
we were pretty much the leader because I think Scottsdale
got it first and there were some other regional areas
that got the NBN first, and everyone was saying, gee,
this is a this is a coup for Tasmania. Are
we still sort of in the top or we somewhere
in the middle. How are we going as far as
connectivity goes?
Speaker 2 (00:53):
And the Tasmania's doing pretty well actually and looks to
be honest, if only different technologies. Ndian were fabulous and
I think we moved on from the days of the government.
You need to fix this, and we've seen some tel
codes really step up to the plate and NBN is
one of those, and there's others as well, and it's
exciting to see the fact that there are options in
regional Australia for people that perhaps might not get the
(01:13):
best connection or looking for something different. There are solutions,
which is fabulous.
Speaker 1 (01:17):
So a few. Because you live near Canberra, don't you,
and you have I do, I think, what's the connectivity
like there?
Speaker 2 (01:24):
Look at hidden myth. We're in a fairly hilly area,
so yeah, to be honest, pretty good mobile reception is
not great around our area, but certainly the access to
satellites these days, I often say, you can see the sky,
you can get a satellite internet connection. So yeah, to
be honest, mobile probably our gap where we are out
here on the farm. So but look, to be honest, again,
(01:45):
there's solutions even for that. So I've got to stop
winging and actually take my own advice every now and again.
Speaker 1 (01:49):
Oh no, before you stop winging, we hear about people
not really getting what they paid for. How's that going now?
Because I know at one stage it was a big problem,
wasn't it.
Speaker 2 (02:00):
Yeah, look, it definitely was a big problem. But look again,
I think, to be honest, it's getting a little bit
better as seeing some real changes in that in that area,
and certainly our service, the Regional Tech Hub is there
to sort of help solve some of these issues. So
what's one of the reasons why I was super excited
to join this role in particular, actually because we've spent
so much money and time and efforts basically on so
(02:23):
many different solutions. If I only had have known that
someone could have given me my solutions, that would have
been very helpful.
Speaker 1 (02:29):
So I mean, is there is there any spots in
the whole of Australia that you just cannot access information?
Speaker 2 (02:38):
Look to be honest. So we used to say that, say,
for instance, NDM, we're about ninety eight percent. Now Starlink
is one hundred percent of Australia. So even now you
can even get it up in regional Northern Territory. So look,
there are solutions. We've got risks for the wireless internet
service providers coming online, we've got black spot rollouts, we've
got more government thinking more money into infrastructure. Look, to
(03:00):
be honest, there are absolutely spots where it is tricky,
but often though, if we can work with those people there,
usually we can find something for them to get there.
And certainly it's not just getting connected. Also stay you
just you just dropped out there. I was just saying
about Oh no, that's just as I was saying about
(03:20):
staying connected. So yeah, there's lots of stuff going on.
Speaker 1 (03:24):
So the irony of it, we seem to be getting
a lot of disasters in Australia and I during the fires,
a lot of communities were complaining because they just didn't
have connectivity and sometimes lives absolutely depend on it. This
is a good reason to get things moving, isn't it really?
Speaker 2 (03:42):
Yeah, look it really is. And look if you see
what's happening in New South Wales at the moment with
the flooding, you know, it's just devastating. And even this
morning I've got some more outages from Telster this morning,
which you know inevitably if you see the photo you
can understand why these. You know, we've got servers and
things sitting in a foot look like a foot of
water are really and of course we've seen the bushfires
and other things where it just wipes out all infrastructure
(04:05):
look to be honest with telcos are aware of this,
and they're pretty good at getting services up as quickly
as they can, and there are some sort of interim
solutions that they can roll out in you know, pretty
serious situations. But to be honest, it's not even just
a big emergencies. We're also seeing a lot of power
averages and other things that are really causing some challenges
for the tailcodes in terms of making and maintaining coverage.
(04:28):
So look, there are I think, you know, if it's
imperative that the companies actually plan for it themselves as
well as people. You know, having power back ups and
other things to keep your connectivity going is really important.
And again there are sort of UPS solutions these days
and other sort of backup power solutions that can help
with that. But it does cost in some cases, so
(04:48):
that's a bit unfortunate. But you know, it's absolutely like
can be like you know, life or death in terms
of making sure that you've got access to reliable connectivity
to keep you know, particularly in cases where if you've
got a healthy shue or whatever else. So you know,
there are solutions, please reach out to us.
Speaker 1 (05:04):
You talk about the UPS business. I'm guessing that's to
do with the NBN, because I know a lot of
people talked about the fact that when the power goes out,
the average NBN box turns itself off as well, the
UPS keeps it on and probably keeps the Internet on,
doesn't it.
Speaker 2 (05:21):
Yes, that's not just so it's not actually linked to NBN.
So it's just the universal power system. So basically that
will then allow you when times are out to be
able to you know, have back up power to be
able to run things like the NB in boxes. But
it's not just Enby and it's any router, any sort
of connectivity and perhaps if you do have mobile reception
and you know you're on that, you know four percent
(05:42):
do some of us find ourselves in being able to
maintain connectivity and you have that back up power to
get even mobile reception up and running is important. So yeah, look,
it probably isn't specifically linked to it, but I mean
there's other there's certainly other options. And you know, I'm
on a farm, so we've got generators running around, which
not idea to be plugging in phones and other things,
but there are again some power power boosters and other
(06:05):
things that you can work on that and allow you
that flexibility to be able to power up when the
when the mains are down a bit.
Speaker 1 (06:12):
Of emergency power. Elon Musk at one stage he was
putting out I don't know. I think there was balloons
at one stage, and then I think he was putting
up little satellites. What's going on with that or has
that just gone away? Yeah?
Speaker 2 (06:23):
No, I definitely hasn't gone away. So obviously Elon Musk.
So he's got Starlink and now it's one hundred percent
across Australia. So look, there are absolutely positives for Starlink
as well as other satellite technologies, internet technologies. So you know,
we do find a lot of our regional customers jumping
(06:44):
over to Starlink as a service. And basically what our
service does is we kind of pinpoint where you are,
so we actually look at your house, we look for
trees and hills and other things, and we'll tell you
if you can get say Stylink or endyan or whatever
it is. So the thing that we are completely freeing
into or a government service. So the best thing about that,
if you are interested in say Starling, let us know
(07:05):
and we can actually find out whether or not you
can get that. But back to your original question. Yes,
Elong has been very proactive in terms of I basically
when someone said to me that he's just kicking out
satellites up, you know, as as as things happened. So
they are literally a lots of coverage across Australia, which
is fabulous and it just gives other people another option
(07:26):
to their Internet and it's be it's not overly expensive
as a bit of installation costs there. And I know
there's changing a few plans and things, but certainly in
terms of the options now available to people in regional areas,
they're certainly growing and we're certainly seeing a lot more
solutions coming onto the market, which is fabulous.
Speaker 1 (07:45):
Yeah. I think he's putting it in Ukraine too, isn't he.
Speaker 2 (07:48):
Plah, Yeah, I think you know, I think they put
out a call, you know, at the beginning of the
escalation of things, and my understanding is he did come
to the party, which is great. But yeah, I mean
even for you know, every day that it's certainly been
a game changer. I think so many people who felt
that prints and other services weren't up to scratch, or
they you know, weren't interested it's certainly given people just
(08:09):
another option, which is always what you want, isn't it,
rather than having you know, just.
Speaker 1 (08:12):
A couple of one or two options. Exactly, you get
a bit of a delay on the satellite, don't you look?
Speaker 2 (08:18):
Not too bad? Actually, So I think there's there's a
little bit of latency every now and then and upload
and download. But look, there is a little bit. But
these days the speeds that people are able to achieve
a far outweigh anything that we used to have. So
I certainly don't start from that little incident before. I
certainly don't have too much drama. We're on satellite ourselves,
and I don't see that as a problem. Yeah. So
(08:39):
there there's different levels of satellite, so I won't get
into too much of a technology, but there's sort of
lower orbit, medium and the high stuff, and certainly the
one that's really far away makes it a little bit
more challenging for you know, it's a bit further away,
so obviously it's going to be a little bit more latency.
But to be honest, there are solutions, and you know,
the system is rigged up for that. So that's why
(09:00):
your mobile reception goes through towers rather than necessarily through
through satellite. Although for your callers, it's interesting to know
that there's a there's a setting on your phone where
you can actually can set your phone up to use
your Internet for it's called Wi Fi calling. You're sitting
there with bad internet mobile connectivity that's not ideal. Jump
(09:21):
on our website google Wi Fi calling, or you can
probably just google it anyway, and basically there's setting on
your phone that allows you to run your Internet and
that's actually how I'm calling you now because as I said,
my mobile internet is not fabulous, but I actually am
calling you via our internet, which makes it. You know,
it's a game changes for people in regional Australia that
(09:41):
don't have mobile connectivity or great mobile connectivity. It just
builds in that gap and allows you to still make calls,
which is fabulous. So amongst that Wi Fi calling, I.
Speaker 1 (09:50):
Can tell you that there's no there's no delay at
all on the line, so which is pretty good. Right
at the start of this there was limited satellite space,
wasn't there is that still an issue whereas we pass them?
Speaker 2 (10:01):
Oh, look to be honest. So Skymaster Plus has just
come out and it's basically now so that's an endian
sort of service, and Skymaster Plus is now basically unlimited
except for streaming services. So for instance, if you watch Netflix,
it does get counted, but that's only towards your allocation.
Otherwise everything is unmeted. So look, I think there back
(10:22):
in the day there were some challenges, and certainly when
I first signed up to NBAN, you know, I know
that there was you know, fairly stricter guests downloads, but
that is seemingly a thing of the past, which is great.
So we're now seeing that becoming less and less of
a problem as more satellites are there and people are
using different options, which is fabulous because you know, the
(10:42):
amount of data that we're consuming and using is just
you know, growing exponentially, and so it's important that the
telcods well they've obviously recognized that and I keeping pace
with what's needed. And certainly we're seeing that. Certainly, data downloads,
particularly during COVID with education and health and things like
that was a problem. But if you're running out of
data regularly, so there's absolutely plans available at pretty good
(11:07):
price points, to be honest. So the amount of times
I've sat there with my children saying, don't you dad
download something. To be honest, that is a thing I know,
that's a thing of the past. So definitely there are
different plans. And if you're sitting there and there's this
is someone that you know you're resonating with that you're like, ah,
we keep going over and we keep capping that ten
dollars charge or whatever each month. Please have a look
(11:29):
because you know, there are some great unmeted plans these
days or even higher plans that you could possibly look
at them. And again that's something that we can absolutely
help out with. So please please don't sit there is
my you know, with other bad internet, with about you know,
plan that doesn't quite work for your too expensive or
it doesn't have enough data. Please let us know or
if you need. One of the things we do find
(11:51):
is that people often just want an improved service, they
want a faster service. They've been sitting there going, oh,
my internet's annoying again. You know we can help with
that as well.
Speaker 1 (12:01):
Goodness me, it's come so far. I can remember when
the ADSL came to Tasmania, so I think long system
was actually the testing ground and it worked for about
half the time, but it was just amazing. It would
blow your mind. But of course now we laugh at it,
we laugh at it.
Speaker 2 (12:14):
Goodness.
Speaker 1 (12:15):
How do people look up? How do people find you? Jen? Yeah?
Speaker 2 (12:19):
Look Regional tech hub dot org, dot AU or just
Google us is probably the easiest way we have. We've
got phone numbers, we've got a plethora of resources that
are available online, and well, to be honest, the language
can get a bit confusing. I'm a no technology person.
I promise my team I get about two sentences in
and my team you know, I'm I'm lost. So I
(12:39):
certainly understand the challenge in regional Australia connecting, you know,
with some of this the language gets a bit tricky
in So yeah, please go to the website. It does
help with that translation into everyday speak. But of course,
if you're looking to get a bespoke report, so literally,
our team look where you live, give you the options,
give you what you've got and help you out. There
(13:00):
is a form online and also of course you can
always call us, so jump online and you'll find that.
So yeah, there's plenty of ways to get in touched.
But as I said, please don't sit there, because I
have been that person that has sat there with not
great internet and it is so frustrating. So the great
news isn't there's ways to get around it easy.
Speaker 1 (13:18):
Is that you're the person to talk to. Jen Medway
from the Regional Connectivity Month initiative which has been launched
this month, Options in the Bush. That's what it's about.
Jen Medway, thanks for the chat.
Speaker 2 (13:28):
No, thanks so much for having me.
Speaker 1 (13:30):
You have a great day, Catch you soon. It is
ten twenty two Tasmania Talks. Tasmania Talks with Mic Loughlin
weekday mornings from nine
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