Dental A Team Podcast
This podcast is here to give dentists and all dental office team members, in EVERY position, TACTICAL and PRACTICAL TIPS to: - Be more efficient - Have more fun - Improve doctor and team communications - Eliminate frustration - And make your life easier! Jump in! We are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM! New episodes every Tuesday, Wednesday, and Thursday.
Episodes
Post-visit follow-ups — this episode is all about 'em! Following up with patients is one of the most overlooked ways to build trust. Kiera shares tips on both how to accentuate and accelerate your post-visit methods as a practice, as well as what to avoid doing.
Episode resources:
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Establishing the right systems in your practice creates consistency, profitability, and freedom in ways that individual effort is never going to. Kiera talks about the difference between systems and the people using them, how to know if you need a new system, why the right system equals scalability, and more.
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Tiff and Kristy break down monthly financial controls that protect your practice's profit. These include identifying lag and lead measures, getting your supplies in check, creating a budget around the team's fun money, and more.
Episode resources:
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Transcript:
Kiera is joined by Dr. Rania Saleh, founder of Oryx Dental Software, a dental practice management platform that will streamline your practice's inner workings. The two talk about the journey of AI from when it first launched in dentistry to now, how AI can work in your practice as an accompaniment (not a replacement), the honest pros and cons of this intelligence, and a ton more.
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This DAT podcast episode is a fan favorite!
Danny with Swell is on the pod! In this episode, Kiera chats with Danny about Google reviews, Google reviews, Google reviews — a very necessary part of having a practice. Danny shares what practices can do to get their name out in front of potential patients; what not to say in your review responses; why bad reviews are actually good; how to get patients to...
Perio does not get the attention it deserves. Tiff and Kristy discuss why periodontal health is such an underutilized area in dental practices, and give specific tips to bridge the gap through diagnosis, case acceptance, and follow-up — for everyone from your hygienists all the way to the front office.
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Kiera and Kristy share tips on having financial conversations with patients, including the type of mindset to adopt so it's not so intimidating, key language to use to get everyone on the same page, the power of a litmus test, and more.
Episode resources:
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Schedule a Practice Assessment
Transcrip...
Being a CEO dentist doesn't have to mean fewer patients. It means leading your business as intentionally as you are clinically. Kiera gives specific tips on how you, as a dental practice owner, can shift your mindset so you're operating like a CEO and your practice is humming.
Episode resources:
Subscribe to The Dental A-Team podcast
Tiff and Pam talk about the current intersection of technology in the practice, and how using and understanding AI as a tool for busywork means you can focus on the tasks that really need that human touch. They talk about why training AI could be just as critical as training humans, where to look first when incorporating the software into your practice, how a staff member can serve as quality check for automated tasks,...
Kiera gives three tactical shifts to help practice owners get their time, energy, and life back, while still maintaining a successful business.
Episode resources:
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Schedule a Practice Assessment
Transcript:
Kiera Dent- Dental A Team (00:00)
Hello, Dental A Team listeners....
Key performance indicators are fundamental to a successful practice. But what about their dark side? Kiera shares how to know whether those metrics are telling you the right information or not, including what a false sense of KPI security can look like, common mistakes when reviewing those numbers, and how to keep your greater vision in tune with the indicators.
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In this episode, Tiff and Nikki talk about a critical piece under the marketing umbrella: networking with people in your community across different "genres" of expertise. They discuss knowing your demographic, building a two-way street of referrals, leaning on your hobbies, and a ton more ways to get your business out there and being talked about.
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Artificial harmony is what happens when teams work alongside each other day in and day out, but never actually talk about what needs to be said.
Kiera and Dana walk listeners through why getting to the root of problems in a practice is so critical — from not just a teamwork point of view, but for the business itself — as well as where to start to turn your practice into a place where honesty an...
Re-releasing a Dental A-Team podcast fan favorite!
Britt is fresh off visiting a ton of practices, many of which are part of dental support organizations (DSOs), and she's sharing her insight. With Kiera, she talks about the foundational pieces to set up DSOs for success — everything from training the leadership team, setting up KPIs, providing profit and loss statement education, and allowing cultur...
Tiff and Nikki share how a hands-on operator can become a strategic owner, and at the same time set the team up for success. By sharing responsibilities and establishing clear systems, your practice's culture, business, and team can blossom in unexpected ways.
Episode resources:
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...Did you know: Today's dentists are waiting five years longer to buy a practice than they were a generation ago?
Kiera is joined by Brian Hanks of Dental Buyer Advocates to talk about delayed ownership traps and why the future of private practice is an encouraging one (Brian shares numerous data points to back that up). They also touch on overcoming fears and all the information out there that makes everyo...
Do you prefer retaining the employees you have rather than constantly hunting for new ones? Kiera shares an example of a practice that evolved from high turnover to solid team retention, and how effective leadership played a critical role in keeping people long-term — plus how you can craft it for your own practice.
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This episode is all about eyes on fall/winter 2026. Tiff and Pam discuss what's top of mind for practices as they look to the final stretch of the year, including stepping up on re-care and reactivation, how to talk about it with patients, and how to make sure it's incorporated into your practice.
Episode resources:
Kiera shares three approaches that will help you consistently and quickly fill your schedule on a daily basis: maximizing your current patients, creating the perfect handoff, and building consistent marketing.
Episode resources:
Subscribe to The Dental A-Team podcast
Schedule a Practice Assessment
Transcript:
Kiera Dent- ...
How do you manage money more effectively? How can you stop being surprised by taxes? How do you turn your cashflow into something predictable? Kiera answers these questions and more, with three monthly habits you can build to create profitability.
Episode resources:
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