Know Your People™
Know Your People™ is a podcast about identity, trust, and fraud in the modern workforce. For trust and safety leaders. For anyone responsible for keeping an organization safe while onboarding at speed and scale, and managing risk. When a verified identity and a worker you can trust are not always the same thing. Conversations are hosted by the team at First Advantage. They mix the insights of trust and safety leaders from organizations you will know, with those of people who have spent their careers working at the frontier of these issues (not least, chasing fraud for the FBI). We will discuss what good looks like at scale. Where fraud, and the fight against it, is heading. The trade-offs nobody enjoys: between speed and safety, growth and friction. This isn't about easy answers; it's about the honest ones. Presented by First Advantage.
Episodes
AI can write the resume and coach the interview. How employers are answering candidate fraud.
Below the fold: Employers say they trust the resume less than almost any other signal, yet most hiring funnels still open with a resume screen. Ben Eubanks, chief research officer at Lighthouse Research and Advisory and author of Artificial Intelligence for HR, joins Maureen Lally to talk through what his research says about AI-written resu...
Erin Schroeder spent seventeen years inside staffing and contingent workforce, now having left the industry she can speak to it from a different perspective. Trust in a workforce gets established once and rarely revisited, and she’s watched what that costs across three places: identities that stop matching the person working, systems that drift from the policies describing them, and accommodation requests that quietly stop be...
The trust and safety playbook was written inside a handful of giant platforms, and almost nobody works at one. Chad Dennis spent a decade across Lime, Instacart, Gopuff and DoorDash, and now leads driver and fleet operations at Fetii, a group rideshare company in Austin. In this episode, Chad Dennis argues the question was never whether you can afford what the giants have. It is which parts of it were ever the point.
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Spencer Chee works with platforms and marketplaces on how they verify and monitor the people working for them, and built worker onboarding inside a major US delivery platform before that. On where operational, trust & safety and brand priorities actually meet; what changed in five years as falsified identities became good enough to beat controls that used to hold, and why reputation is the one thing a platform cannot toggle bac...
Eric O'Neill helped catch Robert Hanssen, the FBI agent who passed every check while spying for decades, an operation later dramatized in the film Breach. In this episode of Know Your People he tells Maureen Lally how bad-faith actors get hired under stolen, clean identities, which independent checks can catch them, and why knowing your people means verifying more than once.
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Top 8 Q&A Takeaway...
Know Your People™ is a podcast about identity, trust, and fraud in the modern workforce.
For trust and safety leaders. For anyone responsible for keeping an organization safe while onboarding at speed and scale, and managing risk. When a verified identity and a worker you can trust are not always the same thing.
Conversations are hosted by the team at First Advantage. They mix the insights of trust and safety leaders from organizatio...
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